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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington, DC | $38,987 | $18.74 |
| 2 | Baltimore, MD | $33,821 | $16.26 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Senior Associate | $105,963 | $51 | - |
| 2 | Customer Service Expert | $102,724 | $49 | - |
| 3 | Customer Account Executive | $87,862 | $42 | - |
| 4 | Customs Consultant | $72,273 | $35 | - |
| 5 | Field Representative | $62,444 | $30 | - |
| 6 | Service Consultant | $61,117 | $29 | - |
| 7 | Customer Retention Representative | $59,046 | $28 | - |
| 8 | Customer Care Consultant | $58,844 | $28 | - |
| 9 | Customer Care Executive | $56,894 | $27 | - |
| 10 | Phone Sales | $56,321 | $27 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Tufts Medical Center | $36,045 | $17 | - |
| 2 | Dana-Farber Cancer Institute | $35,963 | $17 | 3 |
| 3 | Brigham and Women's Hospital | $35,863 | $17 | 22 |
| 4 | Novant Health | $34,821 | $17 | 35 |
| 5 | Cleveland Clinic | $34,335 | $17 | 34 |
| 6 | MU Health Care | $34,053 | $16 | - |
| 7 | University Hospitals | $33,922 | $16 | 12 |
| 8 | Cedars-Sinai | $33,802 | $16 | 57 |
| 9 | Harris Health System | $33,700 | $16 | 1 |
| 10 | Inova Health | $33,242 | $16 | 2 |
| 11 | Boston Children's Hospital | $33,116 | $16 | - |
| 12 | Friends Hospital | $32,766 | $16 | - |
| 13 | Sahlgrenska Universitetssjukhuset | $32,731 | $16 | - |
| 14 | Emory Healthcare | $32,533 | $16 | 14 |
| 15 | Children's Hospital of Philadelphia | $32,231 | $16 | 3 |
| 16 | Cincinnati Children's Hospital Medical Center | $32,184 | $15 | 12 |
| 17 | Nationwide Children's Hospital | $31,585 | $15 | 11 |
| 18 | UPMC | $31,546 | $15 | 94 |
| 19 | High Point Regional Health | $31,021 | $15 | - |
| 20 | Johns Hopkins All Children's Hospital | $30,816 | $15 | - |