The Joint Chiropractic jobs in Houston, TX

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Medical, Dental & PTO offered Competitive Pay + BONUS What we are looking for in YOU and YOUR skillset! * Driven to climb the company ladder! * Possess a winning attitude! * Have a high school diploma or equivalent (GED). * Complete transactions using point of sale software and ensure all patient accounts are current and accurate * Have strong phone and computer skills. * Have at least one year of previous Sales Experience. * Participate in marketing/sales opportunities to help attract new patients into our clinics * Be able to prioritize and perform multiple tasks. * Educate Patients on wellness offerings and services * Share personal Chiropractic experience and stories * Work cohesively with others in a fun and fast-paced environment. * Have a strong customer service orientation and be able to communicate effectively with members and patients. * Manage the flow of patients through the clinic in an organized manner Essential Responsibilities * Providing excellent services to members and patients. * The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. * Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. * Answering phone calls. * Re-engaging inactive members. * Staying updated on membership options, packages and promotions. * Recognizing and supporting team goals and creating and maintaining positive relationships with team members. * Maintain the cleanliness of the clinic and organization of workspace * Confident in presenting and selling memberships and visit packages * Keeping management apprised of member concerns and following manager's policies, procedures and direction. * Willingness to learn and grow * Accepting constructive criticism in a positive manner and using it as a learning tool. * Office management or marketing experience a plus! * Able to stand and/or sit for long periods of time * Able to lift up to 50 pounds * Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

At Houston Methodist, the Pre-Transplant Coordinator position a registered nurse, responsible for participating in department initiatives, facilitating, and coordinating all aspects of the transplant referral, evaluation, waiting period, and peri-operative phases of transplantation. This position demonstrates the ability to continuously progress in skill to care for increasingly complex patients, receiving coaching from experienced Transplant Coordinators and management, benefiting from their practice. The Pre-Transplant Coordinator position interacts with all members of interprofessional transplant team to ensure coordination of care for the pre-transplant patient. This position demonstrates clinical knowledge and competence when providing care, as appropriate, using technology, and managing emergencies, acting as a patient and family advocate to monitor and maintain patient rights. The Pre-Transplant Coordinator position communicates and collaborates with the physicians and interprofessional health care team to facilitate and maintain compassionate, efficient, quality care and achievement of desired treatment outcomes. PEOPLE ESSENTIAL FUNCTIONS Uses therapeutic communication in an active, positive, and effective manner with all transplant team members, patients, referring physicians, and other health care providers, reporting pertinent patient care and family data in a comprehensive and unbiased manner. Accurately communicates candidate's status and evaluation outcome and maintains communication while candidate is on the waitlist. Identifies and responds to the clinical, psychosocial, and economic needs of the transplant patient/family/caregiver during evaluation, waiting, and pre-operative transplant phases Fosters teamwork approach in all interactions with peers and team members. Anticipates needs of other team members; proactively offering assistance. Contributes to meeting department score for employee engagement. SERVICE ESSENTIAL FUNCTIONS Coordinates with interprofessional team the evaluation process for potential transplant candidate, including, but not limited to Medical/Surgical evaluation, Psychosocial evaluation, Educational assessment, laboratory evaluation including serologies, tissue typing, and antibodies per protocol, radiological evaluation, and nutritional evaluation. Establishes mutual educational goals with patient and family/caregivers their responsibility throughout the transplant process and provides education and appropriate resources regarding living donor options, Organ Procurement and Transplantation Network/United Network of Organ Sharing (OPTN/UNOS) or National Marrow Donor Programs/Foundation for Accreditation of Cellular Therapy/Center of International Blood and Marrow Transplant Research (NMDP/FACT/CIBMTR) regulations, where applicable. Recognizes potential problems, abnormal diagnostic findings, and/or significant changes during the waiting phase, coordinating required care. Collects and evaluates medical, psychosocial, and financial data for review by transplant team in the patient selection committee. Ensures patient and referring physician are informed in writing of transplant listing, denial, or postponement. Informs and educates patient/family/caregiver at time of listing waitlist process, Transplant Process, Risk/benefits, including utilization of expanded donors, high-risk donors, if applicable. Ensures antibody screen is obtained regularly per transplant center protocol. Maintains routine health maintenance and surveillance for malignancy during the waiting period. Identifies the need for candidate re-evaluation and initiates when appropriate. Participates in transplant event process according to transplant center protocol, as applicable. Contributes to meeting department and organ program targets for process and patient satisfaction measures. QUALITY/SAFETY ESSENTIAL FUNCTIONS Identifies appropriate candidate upon referral and ascertains requirements for evaluation, including possible co-morbidities, absolute and relative contraindications to transplantation, communicating all findings with transplant team. Provides and maintains comprehensive documentation of evaluation process. Provides data to OPTN/UNOS/NMDP/CIBMTR/FACT for listing statistics, i.e., Candidate Registration Form/CIBMTR forms. Maintains and updates candidate listing status per OPTN/UNOS/NMDP regulations. Provides and maintains comprehensive documentation of candidate progress while on waitlist, and donor/recipient transplant information. Maintains and submits accurate data for hospital-based statistics and regulatory agencies, if applicable, such as OPTN/UNOS/CMS/NMDP/CIBMTR/FACT, and Medicaid to ensure compliance with all government reporting requirements, and proper quality outcomes monitoring. Contributes to meeting department and organ program targets for quality, compliance, and safety. FINANCE ESSENTIAL FUNCTIONS Validates patient's insurance authorization for applicable diagnostic testing, ensuring documentation of applicable clinical activities for department charge capture and proper department financial management. Utilizes time between heavy workloads efficiently and helps other team members. Contributes to meeting department and organ program financial measures. GROWTH/INNOVATION ESSENTIAL FUNCTIONS Offers innovative solutions through participation in performance improvement projects. Contributes to department initiatives for quality and process improvement. Participates in transplant-specific continuous learning and growth. Applies evidence-based practice to daily work, i.e., attending CMPI, reviewing the professional literature and attending professional meetings and sharing with colleagues. Identifies own learning needs and actively seeks educational opportunities, both formal and informal, to meet those needs. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis. This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATION Bachelor's degree or higher from an accredited School of Nursing WORK EXPERIENCE Four years nursing experience or three years' Oncology/BMT-specific experience for area of specialty Previous transplant acute care and/or ICU experience preferred LICENSES AND CERTIFICATIONS - REQUIRED RN - Registered Nurse - Texas State Licensure -- Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency) AND BLS - Basic Life Support or Instructor (AHA) KNOWLEDGE, SKILLS, AND ABILITIES Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles Strong assessment, organizational and problem-solving skill as evidenced by capacity to prioritize multiple tasks and role components Skilled at managing complex patient caseload and ability to prioritize/triage based on patient status Presents a professional image at work and all work-related events Knowledgeable of OPTN/UNOS/NMDP/CIBMTR/FACT policies and listing requirements, CMS Conditions of Participation Participates in department donor awareness events, educational opportunities, and community activities Ability to provide assistance to physicians in perioperative setting Working knowledge of Microsoft products SUPPLEMENTAL REQUIREMENTS WORK ATTIRE Uniform No Scrubs Yes Business professional Yes Other (department approved) No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below. On Call* Yes TRAVEL** **Travel specifications may vary by department** May require travel within the Houston Metropolitan area No May require travel outside Houston Metropolitan area No Company Profile: Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas and one of America's “Best Hospitals.” As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation's largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist's primary academic affiliates are among the nation's leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&M University and the University of Houston. With 948 operating beds, 85 operating rooms and more than 8,400 employees, Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Physician Assistant (PA) (ACLS) functions as an advanced practice practitioner, responsible for maintaining and promoting the health of the patient requiring care, practicing medicine under the supervision of a licensed physician. This position will provide diagnostic, therapeutic, surgical and preventative care, under the supervision of a physician. The PA (ACLS) position exams, diagnoses and decides treatment for patients, including analyzing and interpreting x-rays and lab results, writes prescriptions, takes patients' histories, provides surgical assistance, and orders various forms of therapy. This position may work in both inpatient and outpatient situations and can perform independently under the license of a physician or as part of a treatment team. The PA (ACLS) position affects direct patient care according to the Board of Physician Assistant Examiners in the State of Texas and Houston Methodist policies and procedures. PEOPLE ESSENTIAL FUNCTIONS Demonstrates leadership as a clinical resource, inter-professional consultant, and patient advocate. Participates in rounding independently or with physicians/surgeons and attends interdisciplinary rounds, as appropriate, by specialty. Collaborates to foster healthy relationships in the work environment. Acts as a role model and coaches staff in effective verbal, non-verbal and written communication. May serve as first call for hospital staff. Serves as preceptor for Physician Assistant students and medical residents, as appropriate. Communicates organizational information and aspects of administrative and clinical practice in a respectful and positive manner when interacting with staff. Advocates for a balanced workload, promotes positive behaviors, and peer-to-peer accountability. Facilitates the promotion of teamwork. Uses peer-to-peer accountability towards improvement of department score for employee engagement. Collaborates with inter-professional health care team members to manage/coordinate patient care. Advocates on patient/family's behalf to identify and resolve clinical and ethical concerns. SERVICE ESSENTIAL FUNCTIONS Coordinates appropriate, timely patient care between health care providers and other ancillary clinicians, as appropriate, under a physician license, for a defined patient population(s), focusing on identified expected unit/optimal outcomes, individualized to the patient. Helps drive improvement of department score for patient satisfaction, through peer-to-peer accountability to service standards. Collaborates quality health care with inter-professional team members to manage/coordinate patient care. Responds and is available timely to patient questions/issues that arise as triaged by clinical staff and provides assistance for emergencies, as needed. QUALITY/SAFETY ESSENTIAL FUNCTIONS Performs independent or delegated functions under physician license, such as diagnosis, use of prescriptive authority, and treatment according to practice guidelines, protocols, and/or standing orders. Reviews medications and test reports on patients, responds to critical test results, and advises on any corrective action based on the results. Conducts comprehensive health assessments (initial, ongoing, discharge), identifies normal/abnormal health characteristics, develops plan of care, initiates appropriate interventions, and evaluates care outcomes on defined patient populations. Performs quality and safe diagnostic, surgical and/or therapeutic procedures necessary for defined patient populations. Assists the inter-professional health care team in the development and implementation of protocols to ensure patient safety. Integrates and contributes to professional practice standards, policies, procedures, protocols and leads improvements in patient safety-related processes. FINANCE ESSENTIAL FUNCTIONS Performs accurate and timely documentation in medical records, including diagnosis and CPT coding. Implements department strategies to achieve financial target and mentors others to do the same through timely documentation of care, decreasing length of stay, optimizing efficiency, and other areas according to department specifications. Projects awareness and understanding of resource allocation based on patient needs and staff experience, knowledge, and skills. GROWTH/INNOVATION ESSENTIAL FUNCTIONS Fosters identification and implementation of innovative solutions to improve patient care or department operations such as the organization's quality metrics or other department-specific measures by leading and/or participating in department and/or hospital projects/activities or a hospital committee. Provides education of information/knowledge in professional activities such as research, presentations, and publications. Expands individual nursing knowledge and coaches staff to grow in knowledge, abilities, skills, and attitudes. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an ongoing basis. This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATION Bachelor's degree Graduate from accredited Physician Assistant program by National Commission on Certification of Physician Assistants (NCCPA) WORK EXPERIENCE One year of clinical experience LICENSES AND CERTIFICATIONS - REQUIRED PA - Physician Assistant - State Licensure -- by the Texas Board of Physician Assistants AND PA-C - Physician Assistant-Certified (NCCPA) AND BLS - Basic Life Support or Instructor (AHA) AND ACLS - Advanced Cardiac Life Support or Instructor (AHA) AND DEA - Narcotics License (DEA) within 6 months KNOWLEDGE, SKILLS, AND ABILITIES Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles Use of critical thinking skills and clinical judgment to work autonomously as defined by the Board of Physicians Assistants Accepts accountability for outcomes in healthcare Uses therapeutic communication to establish a relationship with patients, families and interprofessional team to collaborate on the plan of care Strong organizational and problem-solving skill as evidenced by capacity to prioritize multiple tasks and role components Ability to exercise judgment in interactions with physicians, interprofessional care team and patients and their families Demonstrates proficient time management skills SUPPLEMENTAL REQUIREMENTS WORK ATTIRE Uniform No Scrubs Yes Business professional Yes Other (department approved) Yes ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below. On Call* Yes TRAVEL** **Travel specifications may vary by department** May require travel within the Houston Metropolitan area Yes May require travel outside Houston Metropolitan area Yes Company Profile: Houston Methodist Specialty Physician Group is an integral part of Houston Methodist's overall strategy to become one of the nation's leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment. Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Sr Academic Coordinator position is responsible for providing highly skilled technical and staff support services which span across clinical, research, and academic settings. This position will make sound judgments and function independently. The Sr Academic Coordinator position prepares, and researches grant applications, manuscripts, and proposals. This position gathers research data from individuals participating in the grant proposals and conducts literature searches relating to the grant submission. Related duties for the Sr Academic Coordinator position involve assembling, preparing and distributing materials for meetings to provide all attending with appropriate information. Requirements: PEOPLE ESSENTIAL FUNCTIONS * Facilitates open, professional (verbal, nonverbal, written) communication to achieve mutual understanding. Communication to promote both work efforts and problem resolution is clear and professional, providing the highest quality service during every customer encounter. * Contacts speakers and presenters, identified by physician, to solicit participation in monthly continuing education sessions throughout the year. Plans and books speakers for professional meetings, assisting with travel arrangements. * Collaborates to foster healthy relationships in the work environment such as mitigation of conflict. Contributes to improvement of department scores for employee engagement. SERVICE ESSENTIAL FUNCTIONS * Organizes and expedites the flow of work through the executive offices in a timely manner to assist in alleviating the executive workload. Takes minutes of academic meetings or conferences as requested. * Prepares and researches grant applications, manuscripts, and proposals while using appropriate software. Gathers research data from individuals participating in the grant proposals and conducts literature searches relating to the grant submission. Manages timelines for submitting the grant proposals and ensure proposals are submitted on time. * Completes special projects such as Grand Rounds for department and assists with appointments for International patients at Houston Methodist (HM). * Composes, proofs, types, and distributes routine letters, reports, spreadsheets, presentations, and related materials to assure timely routine or answering of correspondence. Independently assembles, prepares and distributes materials for meetings to provide all attending with appropriate information. QUALITY/SAFETY ESSENTIAL FUNCTIONS * Performs data management and analysis with little supervision. Conducts data analysis and creates reports and spreadsheets using various software, based on department needs or deliverables, in order to track benchmarks and make recommendations for change. Utilizes technology resources for assigned duties. * Ensures quality and timely execution of deliverables. Coordinates multiple deadlines including but not limited to reports and presentations. Utilizes technology resources to conduct research for assigned tasks. Participates in performance improvement activities to support department/entity goals. FINANCE ESSENTIAL FUNCTIONS * Identifies funding sources and obtains funding for sessions. May have budget responsibility for reconciling the budget and developing reports related to the Grand Rounds. * Reconciles budget and generates reports. * Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Utilizes time efficiently and helps other team members. * Contributes towards meeting department financial targets through optimizing efficiency and other areas according to department specifications. Provides recommendations to reduce expenses. GROWTH/INNOVATION ESSENTIAL FUNCTIONS * Offers innovative solutions through participation in performance improvement projects and activities. Follows up on action items to ensure completion of assignments. * Identifies and assumes responsibility of own learning needs and seeks continuing education opportunities to meet those needs. Completes and updates the My Development plan on an on-going basis. Ensures own career discussions occur with appropriate management. This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. Qualifications: EDUCATION * Associate degree. In lieu of associate's degree, an additional two years' academic coordinator experience in addition to the minimum experience required below * Bachelor's degree preferred WORK EXPERIENCE * Five years experience in an academic, healthcare or research setting LICENSES AND CERTIFICATIONS - REQUIRED * N/A KNOWLEDGE, SKILLS, AND ABILITIES * Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations * Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security * Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles * Advanced knowledge of all Microsoft Applications, including; word processing, spreadsheet, and graphics software * Must be familiar with research software systems, such as MORTI and Reference Manager Software * Ability to function independently and work well as cross-functional and interprofessional teams * Must have well-developed organizational skills * Attention to detail with a high priority for timely and accurate information * Knowledgeable about the format for grant submission required by each funding source, i.e. NIH, private foundations * Must have in-depth knowledge on proper Manuscript formatting, e.g. footnotes, referencing, page numbering, margins, line spacing, headings and proper insertion of technical charts and graphs SUPPLEMENTAL REQUIREMENTS WORK ATTIRE * Uniform No * Scrubs No * Business professional Yes * Other (department approved) No ON-CALL* * Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below. * On Call* No TRAVEL Travel specifications may vary by department * May require travel within the Houston Metropolitan area Yes * May require travel outside Houston Metropolitan area Yes Company Profile: Houston Methodist Academic Institute oversees the Education Institute and Research Institute, including 772 faculty and 56,250 learners. The Academic Institute aligns our research and education initiatives in service to the clinical mission, providing solutions that answer the call for new technologies and skills our clinicians need for patient care. Houston Methodist Education Institute coordinates our primary academic affiliation with Weill Cornell Medicine and other joint programs, including the Engineering Medicine Program at Texas A&M University Intercollegiate School of Engineering Medicine. The Education Institute also oversees continuing medical education and graduate medical education, and supports more than 1,000 trainees in residence for medical, nursing, allied health and research education programs. Houston Methodist Research Institute supports research programs and infrastructure that enable faculty across the system to bring new scientific discoveries to patients as rapidly as possible through the full cycle of a cure from conceptual bench research, to prototyping and development, to clinical trials and FDA approval. The Research Institute supports more than 1,387 clinical research protocols and $70.3 million in extramurally funded translational research programs. Houston Methodist is an Equal Opportunity Employer. APPLY Join Our Talent Network Featured Jobs * Senior Medical Assistant - CV Surgery - (Medical Center) Location: Houston Methodist Specialty Physician Group, Houston, TX At Houston Methodist, the Senior Medical Assistant Certified (Sr. MA) position is responsible for functioning as an expert and demonstrates highly competent knowledge in the more technical and advances examinations and treatments necessary to communicate appropriately and carry out delegated medical assistant level tasks under the direct supervision of a … * Foundation Senior Specialist - Foundation Administrative Services Location: Corporate, Houston, TX At Houston Methodist, the Foundation Sr Specialist in the Foundation Administrative Services Unit is responsible for independently overseeing and leading a variety of projects and initiatives within assigned Foundation unit in support of overall goals and objectives. The Sr Specialist will provide support to the Foundation Director of Administrative Services … * Nursing Professional Practice Leader II/Nurse Educator - Emergency Dept - Days Location: Houston Methodist Sugar Land Hospital, Sugar Land, TX At Houston Methodist, the Nursing Professional Practice Leader (PPL) II position is a specialist role, as evidenced by experience, credentials, and performance and a Nursing Professional Development (NPD) practitioner who primarily practices in a specific department or service-line practice environment, with a focus on the growth of individuals and groups … Check out The Daily Dose News from the Houston Methodist Community Houston Methodist Hospitals Recognized in Vizient's 2025 Quality Leadership Rankings We are honored to share that all seven of our eligible hospitals have been named top performers in the 2025 Bernard A. Birnbaum, MD, Quality Leadership Rankings by Vizient Inc., a trusted national benchmark for hospital performance. This year, five of our hospitals ranked in the top five of their … Houston Methodist Hospital named the No. 1 hospital in Texas for the 14th year by U.S. News & World Report It is that time of year when I have the privilege of sharing our U.S. News & World Report results. For 2025-26, Houston Methodist Hospital has again been recognized as an Honor Roll hospital, marking our ninth year overall and our seventh year in a row on the list. Houston … Houston Methodist Ranked #3 on Forbes America's Best Large Employers 2025 Houston Methodist is honored to announce that we have been ranked #3 on Forbes' America's Best Large Employers 2025 list, making us the top-ranked healthcare organization in the nation. This marks the sixth year we have received this prestigious recognition, a testament to our unwavering commitment to fostering a workplace … VISIT THE DAILY DOSE HOMEPAGE FOR MORE ARTICLES >>

At Houston Methodist, the Student Respiratory Services position is responsible for providing students with opportunities to follow a respiratory preceptor in a professional setting to receive feedback from practicing Professionals and support building clinical competency and confidence in transition from student role to new graduate respiratory therapist. This position is accountable and responsible for respiratory care administered under the direction of a Licensed Respiratory Therapist and in accordance with therapy guidelines, applicable regulations, and departmental policy, procedures and practices, ensuring the department's patient, visitor and customer interactions are aligned with Houston Methodist's ICARE values. The Student Respiratory Services position demonstrates competence to adapt to work and customer service to accommodate the unique physical, psychosocial, cultural, safety and other developmental needs of patients served by the department. This position demonstrates appropriate communication skills and interpersonal relationships. Houston Methodist Standard PATIENT AGE GROUP(S) AND POPULATION(S) SERVED Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity. HOUSTON METHODIST EXPERIENCE EXPECTATIONS Provide personalized care and service by consistently demonstrating our I CARE values: INTEGRITY: We are honest and ethical in all we say and do. COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs. ACCOUNTABILITY: We hold ourselves accountable for all our actions. RESPECT: We treat every individual as a person of worth, dignity, and value. EXCELLENCE: We strive to be the best at what we do and a model for others to emulate. Practices the Caring and Serving Model Delivers personalized service using HM Service Standards Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words) Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job Actively supports the organization's vision, fulfills the mission and abides by the I CARE values Responsibilities PEOPLE ESSENTIAL FUNCTIONS Promotes a positive work environment and contributes to a dynamic, team-focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. Collaborates with team members within the assigned project, and/or department effort. Functions as a team member, responding willingly to colleagues' needs for assistance and partnership. Provides contributions towards improvement of department scores for employee engagement on department scorecard, i.e. peer-to-peer accountability. SERVICE ESSENTIAL FUNCTIONS Participates in respiratory care services and care delivered to patients. Performs direct patient care, treatments and procedures in accordance with established policies and standards of the hospital as outlined in the plan of care. Acts as patient advocate by preserving the privacy of patients and families, keeping the safety of the patient in mind. Identifies and communicates patient problems/needs and respiratory interventions performed to the Respiratory Therapist assigned. Under supervision, provides education to patients, patient's family members, and/or caregivers and reinforces health care information/teaching provided by the Respiratory Therapist. Proactively seeks out assignments and learning opportunities within assigned department or on teams that cross departments. Follows up on action items to ensure completion of assignments. Conducts patient and family-centered care standards and provides direct patient care under the direction of a respiratory therapist. Responds to therapy calls, contacting nursing personnel as appropriate, and follows through with meeting patient needs. Uses peer-to-peer accountability, towards improving department metrics for patient satisfaction and care QUALITY/SAFETY ESSENTIAL FUNCTIONS Organizes the work flow, problem-solves basic and routine matters, seeking guidance and assistance from preceptor, by utilizing resource persons, i.e. licensed respiratory therapist, or management, policy and procedure manuals, or other references on standards of care. Legally documents, where applicable, delegated observations and interventions, care administered in accordance with established policies and procedures. Accurately reports observations, conditions and problems of patients to licensed personnel to achieve desired patient outcomes. Rounds to ensure patient needs are met (four P's). Supports initiatives to prevent conditions such as pressure ulcers, patient falls, and hospital-acquired infections. Reports near misses and collaborates with the inter-professional health care team to improve patient safety. Contributes to identification of corrective action and improvement activities, impacting quality and safety targets on the unit-based scorecard, through peer-to-peer accountability, reporting near misses, and collaborating with the inter-professional team. FINANCE ESSENTIAL FUNCTIONS Assists with patient and staffing needs (floats) across the service line or hospital within the scope of their role or validated competencies. Self-motivated to independently manage time effectively, prioritize daily tasks to meet established and committed deadlines, minimizing incidental overtime. Utilizes time efficiently and helps other team members GROWTH/INNOVATION ESSENTIAL FUNCTIONS Applies knowledge gained from educational background, project work, and problem solving for organization. Identifies and assumes responsibility of own learning needs and seeks continuing education opportunities to meet those needs. Produces a presentation of tangible company deliverables, of work and learning, derived from this assignment at the end of the 10-week internship This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. Qualifications EDUCATION High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) Actively enrolled in a school of respiratory program WORK EXPERIENCE Successfully completed one clinical rotation License/Certification LICENSES AND CERTIFICATIONS - REQUIRED BLS - Basic Life Support or Instructor (AHA) AND RCP - Licensed Respiratory Care Practitioner - State Licensure -- by the Texas Medical Board (of graduation) within 6 months KSA/ Supplemental Data KNOWLEDGE, SKILLS, AND ABILITIES Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles Ability to work under pressure and balance many competing priorities; highly responsive and solution/action oriented Demonstrates a high level of maturity with demonstrated self-confidence and ability to make decisions Conducts self in a professional manner at all times Excellent written and verbal communication skills Demonstrates a learning attitude toward solving problems, using good reasoning and judgment Demonstrates a positive demeanor and strong multi-tasking abilities Ability to work with peers in a team situation Strong organization skills and detail-oriented nature Professional handling of exposure to confidential/sensitive information Practices universal precautions at all times. Demonstrates a working knowledge of isolation, infection control and safety procedures SUPPLEMENTAL REQUIREMENTS WORK ATTIRE Uniform No Scrubs Yes Business professional No Other (department approved) No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below. On Call* No TRAVEL** **Travel specifications may vary by department** May require travel within the Houston Metropolitan area No May require travel outside Houston Metropolitan area No Company Profile Houston Methodist Willowbrook Hospital opened in December 2000 to serve the comprehensive health care needs of the growing community in Northwest Houston. The 310 bed hospital has 23 operating rooms, and more than 2,100 employees. Houston Methodist Willowbrook Hospital has been named a Magnet recognized health care facility by the American Nurses Credentialing Center's (ANCC) Magnet Recognition Program . Houston Methodist Willowbrook Hospital is Northwest Houston's regional leader in robotic minimally-invasive surgeries and specializes in cardiology and cardiovascular services, neurology, neurosurgery, orthopedics and sports medicine, and comprehensive cancer services. Houston Methodist Willowbrook Hospital has a Breast Care Center, Cancer Center, Imaging Center, Infusion Center, Sleep Center, Surgical Weight Loss Center and operates the largest Childbirth Center in the greater Northwest Houston area.

At Houston Methodist, the Sr Director Laboratory Services position is responsible for the operational oversight and business expansion of laboratory services throughout Houston Methodist. In partnership and conjunction with the medical leadership of the Department of Pathology and Genomic Medicine, this position is responsible for the overall strategic vision and leadership for all Laboratory and Pathology services across the organization and the continuum of patient care, ensuring the Laboratory strategy and goals are in alignment with the institutional and organizational strategic areas of focus. The System Director Laboratory Services position maintains effective and collaborative relationships with the executives across the organization to maximize the success of the laboratory, hospitals and ultimately the organization. This position will provide oversight for design and operation of the entire laboratory process throughout the system, ensuring it is efficient and safe for the patients we serve, and will represent the laboratory in key internal/external committees and forums. The Sr Director position has a direct report to a VP level or above and directs work that has a significant impact on the organization and strategic goals. This position leads or directs key programs; large scope (i.e., system-wide, TMC, or all community hospitals). The scope for the Sr Director position involves setting the strategic vision and administration and has responsibility for multiple budgets (operational and capital) and/or directs work that has significant financial implications including high-level oversight of the activities within the assigned functional area(s), ensuring quality, productivity, functional excellence, and efficiency to accomplish strategic and operational objectives. In addition, the Sr Director position is accountable for employee engagement, adequate staffing levels, budget development and compliance, and developing and implementing policies and procedures to ensure a safe and effective work environment. This position also ensures training, monitoring and operations initiatives are implemented which secure compliance with ethical and legal business practices and accreditation/regulatory/government regulations. The Sr Director position may serve in lieu of an entity director for the assigned functional area(s). This position may also have direct reports to include director-level employees. Requirements: PEOPLE ESSENTIAL FUNCTIONS * Sets the strategic vision and administration and is responsible for multiple budgets (operational and capital) and/or directs work that has significant financial implications including high-level oversight of the activities within the assigned functional area(s), ensuring quality, productivity, functional excellence, and efficiency to accomplish strategic and operational objectives. * Directs, develops, and implements strategic and operational/high-level projects and processes through independent/highly autonomous work or through the facilitation of work teams to enable the effective and efficient completion of objectives. * Oversees and ensures development for staff to meet overall objectives in terms of quality, service, and cost effectiveness. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem. Provides a functional area oversight guidance and directs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees. * Reviews metrics for the function on a holistic basis. Meets or exceeds threshold goal for department turnover and/or system metrics on employee engagement indicators. * Provides leadership and communication to maintain a competent and engaged employee group by conducting function leadership meetings to review policies and procedures and operational matters, rounding on all direct reports, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes. Ensures information pertinent to function operations cascades appropriately to each entity. * Identifies opportunities and takes action to build strategic relationships between one's functional area and other areas, teams, departments, and units to achieve business goals. Drives the promotion of teamwork within and between entities and departments; participates and/or leads system function process improvements as needed. * Develops and maintains collaborative relationships with the key hospital leaders, medical staff members, and other patient care leaders to ensure the safety, effectiveness, and quality of Laboratory Services. Works with Department of Pathology and Genomics to make sure clinical and operational processes are aligned. SERVICE ESSENTIAL FUNCTIONS * Oversees functional area department operations, designated projects, schedules, and activities as needed to ensure that system goals or objectives are accomplished within the prescribed time frame. Sets priorities and functional standards, giving direction to function leadership and staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction. * Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability. Serves and actively participates on various entity committees as a voice for the functional area. * Coordinates the flow of information (internal and external) and communication throughout the laboratory to ensure the appropriate individuals and medical directors are involved in all matters. QUALITY/SAFETY ESSENTIAL FUNCTIONS * Ensures a safe and effective working environment; monitors and/or revises the department safety plan and/or any specific accreditation/regulatory required safety guidelines. Responsible for ensuring leaders in the functional area stay abreast of staff maintenance of credentials and competencies, per accrediting/licensing agency and/or department guidelines as applicable. * Establishes and maintains a functional area alignment of policies, processes, and goals. Employs a proactive approach in the optimization of safe outcomes and information systems by monitoring and improving the system-wide workflow and enhancing operations, using peer-to-peer accountability and identifying solutions via collaboration. Designs and implements functional area process improvements utilizing tools such as lean principles. Role models situational awareness, using teachable moments to improve safety. * Responsible for ensuring leaders in the functional area stay abreast of employee compliance to policies and procedures and perform associated actions upon non-compliance (i.e., licensure/certification compliance, focal point review requirements, disaster plan, in-services, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.). * Ensures compliance with regulatory and accreditation requirements. * Working with medical leadership, confirms that HM employs a sufficient number of laboratory personnel with the appropriate education, certification and either experience or training to provide appropriate laboratory management and performance of all other laboratory personnel job functions and activities as defined by departmental and organizational policies, regulatory board or agency rules, regulations and statutes, and accreditation and professional organization standards. FINANCE ESSENTIAL FUNCTIONS * Provides input on the development and management of operational and capital budgets, approvals, and ongoing maintenance of the department(s), ensuring operation in a cost-effective manner. Proactively identifies and plans for capital needs related to current equipment and future system projects. Ensures staffing plans and schedules meet system needs that reflect understanding of the importance of cost-effectiveness. * Creates functional area strategies to achieve financial target and staffing needs, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to functional area specifications. * Performs vendor management functions and oversees contract negotiation, contract development, and conformance to contract procedures and evaluation of expenditures. * Identifies, develops, implements and revises as needed physical facility, equipment, information systems, and/or other non-personnel needs to effectively support laboratory services and programs. * Identifies areas within the lab that can drive efficiency and best practices through standardizations. Identifies opportunities where centralization within the lab can add value and labor efficiencies. GROWTH/INNOVATION ESSENTIAL FUNCTIONS * Identifies, designs, and ensures implementation of innovative solutions for the functional area. Proactively participates in task forces and committees. May represent HM at assigned community or professional organization meetings. * Drives change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures. Partners effectively with stakeholders as appropriate. * Ensures own career discussions occur with appropriate management. Completes and updates My Development Plan (MDP) on an ongoing basis. Conducts conversations with direct reports on their development and MDP. * Promotes the Education and Research programs of the organization, including accredited residencies and undergraduate laboratory programs. * Continually monitors the healthcare environment and landscape to identify future growth and business expansion opportunities within the laboratory to enhance revenue, provide the highest quality care for our patients and/or maximize operational efficiencies in conjunction with the Department of Pathology and Genomics. Implements and maximizes the use of automation and technology; and expands and optimizes laboratory expertise in areas throughout the patient experience to provide the highest quality patient care in a timely manner. This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. Qualifications: EDUCATION * Master's degree in business management or related field WORK EXPERIENCE * Five years of laboratory experience, to include experience in a large hospital * Five years of people management experience LICENSES AND CERTIFICATIONS - REQUIRED * N/A LICENSES AND CERTIFICATIONS - PREFERRED * MT - Medical Technologist (ASCP) OR * MLS(ASCP) - Medical Laboratory Scientist (ASCP) OR * DLM(ASCP) - Diplomate in Laboratory Management (ASCP) OR * Categorical certification by Board of Certification (ASCP); or equivalent certification based on educational requirements and examination KNOWLEDGE, SKILLS, AND ABILITIES * Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations * Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially about activities impacting patient or employee safety or security * Demonstrates the ability to interact with others in a way that gives them confidence in one's intentions and those of the organization * Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one's own behavior to accommodate tasks, situations and individuals involved * Possesses strategic vision with the ability to execute at a system level * Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills * Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences * Extensive knowledge of regulatory and accreditation agency requirements that impact functional area; stays abreast of industry changes * Demonstrates highly effective communication skills-strong written communications and platform presentation abilities * Ability to work effectively in a fast-paced environment * Demonstrates flexibility and adaptability in the workplace * Capable of leading teams/facilitating groups, building consensus and garnering highest confidence in professionalism and work product by senior leadership * Ability to work under pressure and balance many competing priorities; highly responsive and solution/action oriented * Proficiency in spreadsheet, word processing, and presentation software * Maintains a positive and supportive attitude and demeanor * Professional handling of exposure to confidential/sensitive information * Demonstrated ability to effectively lead large groups of laboratorians/technicians within a health system * Must possess excellent time/project management skills and demonstrate ability to coordinate efforts of peers and other laboratory, nursing, administrative and medical staffs * Capable of translating and simplifying a complex lab situation to a larger audience * Skill in planning, organizing and delegating functional activities * Skill in coaching, counseling and developing the functional and managerial skills of others * In depth knowledge of laboratory techniques, operations and procedures * Demonstrates critical thinking skills by devising and applying innovative solutions * Ability to work independently and collaborate with teams; seeks and expands on original ideas, enhances others' ideas, and contributes own ideas about the issues at hand * Probes for and provides information to clarify solutions SUPPLEMENTAL REQUIREMENTS WORK ATTIRE * Uniform No * Scrubs No * Business professional Yes * Other (department approved) Yes ON-CALL* * Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below. * On Call* Yes TRAVEL Travel specifications may vary by department * May require travel within the Houston Metropolitan area Yes * May require travel outside Houston Metropolitan area Yes Company Profile: Houston Methodist is one of the nation's leading health systems and academic medical centers. Houston Methodist consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the heart of the Texas Medical Center, and seven community hospitals throughout the greater Houston area. Houston Methodist also includes an academic institute, a comprehensive residency program, a global business division, numerous physician practices and several free-standing emergency rooms and outpatient facilities. Overall, Houston Methodist employs more than 27,000 employees and is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide high quality patient care. Houston Methodist is an Equal Opportunity Employer. APPLY Join Our Talent Network Featured Jobs * Senior Medical Assistant - CV Surgery - (Medical Center) Location: Houston Methodist Specialty Physician Group, Houston, TX At Houston Methodist, the Senior Medical Assistant Certified (Sr. MA) position is responsible for functioning as an expert and demonstrates highly competent knowledge in the more technical and advances examinations and treatments necessary to communicate appropriately and carry out delegated medical assistant level tasks under the direct supervision of a … * Foundation Senior Specialist - Foundation Administrative Services Location: Corporate, Houston, TX At Houston Methodist, the Foundation Sr Specialist in the Foundation Administrative Services Unit is responsible for independently overseeing and leading a variety of projects and initiatives within assigned Foundation unit in support of overall goals and objectives. The Sr Specialist will provide support to the Foundation Director of Administrative Services … * Nursing Professional Practice Leader II/Nurse Educator - Emergency Dept - Days Location: Houston Methodist Sugar Land Hospital, Sugar Land, TX At Houston Methodist, the Nursing Professional Practice Leader (PPL) II position is a specialist role, as evidenced by experience, credentials, and performance and a Nursing Professional Development (NPD) practitioner who primarily practices in a specific department or service-line practice environment, with a focus on the growth of individuals and groups … Check out The Daily Dose News from the Houston Methodist Community Houston Methodist Hospitals Recognized in Vizient's 2025 Quality Leadership Rankings We are honored to share that all seven of our eligible hospitals have been named top performers in the 2025 Bernard A. Birnbaum, MD, Quality Leadership Rankings by Vizient Inc., a trusted national benchmark for hospital performance. This year, five of our hospitals ranked in the top five of their … Houston Methodist Hospital named the No. 1 hospital in Texas for the 14th year by U.S. News & World Report It is that time of year when I have the privilege of sharing our U.S. News & World Report results. For 2025-26, Houston Methodist Hospital has again been recognized as an Honor Roll hospital, marking our ninth year overall and our seventh year in a row on the list. Houston … Houston Methodist Ranked #3 on Forbes America's Best Large Employers 2025 Houston Methodist is honored to announce that we have been ranked #3 on Forbes' America's Best Large Employers 2025 list, making us the top-ranked healthcare organization in the nation. This marks the sixth year we have received this prestigious recognition, a testament to our unwavering commitment to fostering a workplace … VISIT THE DAILY DOSE HOMEPAGE FOR MORE ARTICLES >>

The Phlebotomist II performs phlebotomy and other specialized specimen collection procedures for patients both in in-patient and out-patient settings, ranging from routine to advanced functions. Responsibilities include the processing, organizing, labeling and transporting of specimens as well as the input and extraction of data with the Laboratory Information System. Provides for patient care while performing duties, independently handling patient care and technical issues as they arise within the scope of their job. As an experienced and fully competent Phlebotomist, serves as a role model and preceptor for staff. Also performs clerical tasks such as answering the phones and faxing lab reports as needed. Requirements: PEOPLE ESSENTIAL FUNCTIONS * Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one other to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. * Serves as a preceptor to less experienced and/or new staff and students by utilizing skills and knowledge to help train and educate others. SERVICE ESSENTIAL FUNCTIONS * Follows established procedure for collecting and processing biological specimens. Handles STAT samples expediently. Performs special collections/procedures as directed and according to competency and policies/procedures. * Performs a variety of Laboratory Information System functions. Registers patients and/or order tests per the requisition as needed utilizing the patient information system. Files requisitions, reports and other pathology materials appropriately. * Independently handles resolution of complex problems and issues and notifies management of issue and resolution. Serves as escalation support for less experienced staff. * Sets pace for workload and troubleshoots workflow issues. Utilizes all available work time by assisting others and performing additional tasks. QUALITY/SAFETY ESSENTIAL FUNCTIONS * Performs and documents daily check off duties and restocks supplies in the work area as assigned. * Performs interactive patient ID. Identifies patient and labels specimen correctly 100% of the time using two patient identifiers. Accurately processes, organizes, orders, labels and transports specimens for laboratory testing. * Recognizes and initiates action to resolve requisition and specimen labeling discrepancies. Recognizes problems, investigates the cause, takes remedial action or escalates to leader and notifies management for follow-up. * Maintains a safe environment within the Laboratory, following all policies and procedures for safety, hazardous materials, security and emergency preparedness. FINANCE ESSENTIAL FUNCTIONS * Adjusts work schedule to accommodate departmental/organizational needs. Appropriately utilizes the time recording system. * Uses department resources/equipment/supplies properly and efficiently. GROWTH/INNOVATION ESSENTIAL FUNCTIONS * Guides and mentors section employees and students to help build confidence in skills, knowledge and abilities. * Participates in departmental projects activities, and seeks continuing education opportunities to expand learning beyond baseline competencies with a focus on continual development. This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. Qualifications: EDUCATION * High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) * Course in phlebotomy/venipuncture preferred WORK EXPERIENCE * Minimum of 3 years of related experience required which must include data entry and specimen handling * Neonatal/pediatric phlebotomy experience preferred LICENSES AND CERTIFICATIONS - REQUIRED * N/A LICENSES AND CERTIFICATIONS - PREFERRED * CPT - Phlebotomy Technician Certification -- by Board of Certification (ACA), (AMT), (NCCT) AND * PBT(ASCP) - Phlebotomy Technician (ASCP) KNOWLEDGE, SKILLS, AND ABILITIES * Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going evaluations consisting of one or more of the following: skills, competency assessments and/or performance reviews * Exhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers * Strong organizational skills to handle a heavy workload and maintain accuracy * Possesses basic computer knowledge; operates multiple computer systems to include, Hospital / Laboratory Information Systems and Office software to maintain patient and testing records and other related documents * Demonstrates a working knowledge of specimen requirements for testing such as serum, plasma or whole blood, tissue and body fluids * Demonstrates knowledge of different specimen collection containers and media * Independently adapts to multiple ongoing priorities including organizing work flow * Demonstrates independent judgment and discretion to recognize problems, identify causes and take corrective action * Strong training, leadership, and mentoring skills * Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security * Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles SUPPLEMENTAL REQUIREMENTS WORK ATTIRE * Uniform No * Scrubs No * Business professional No * Other (department approved) No ON-CALL* * Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below. * On Call* TRAVEL Travel specifications may vary by department * May require travel within the Houston Metropolitan area * May require travel outside Houston Metropolitan area Company Profile: Houston Methodist The Woodlands Hospital opened in June 2017 as the eighth hospital in the Houston Methodist system. This 267-bed, 725,000-square-foot, full-service, acute-care hospital offers many of the same services as our flagship hospital in the Texas Medical Center. Also, on the beautiful hospital campus, located at the intersection of Interstate 45 and Texas State Highway 242, are two medical office buildings, which include a Breast Care Center; Cancer Center; infusion center; heart and vascular services; neurology; orthopedics and sports medicine; rehabilitation services; wellness services; an outpatient laboratory; and several other multispecialty physician practices. In January 2022, Houston Methodist The Woodlands opened Healing Tower - a $250 million expansion project that added 106 beds, focused on medical-surgical and women's services, and provided nine operating rooms. The project also included the expansion of the endoscopy center, emergency department and diagnostic imaging department with an enhanced neurodiagnostic and interventional center. Houston Methodist is an Equal Opportunity Employer. APPLY Join Our Talent Network Featured Jobs * Senior Medical Assistant - CV Surgery - (Medical Center) Location: Houston Methodist Specialty Physician Group, Houston, TX At Houston Methodist, the Senior Medical Assistant Certified (Sr. MA) position is responsible for functioning as an expert and demonstrates highly competent knowledge in the more technical and advances examinations and treatments necessary to communicate appropriately and carry out delegated medical assistant level tasks under the direct supervision of a … * Foundation Senior Specialist - Foundation Administrative Services Location: Corporate, Houston, TX At Houston Methodist, the Foundation Sr Specialist in the Foundation Administrative Services Unit is responsible for independently overseeing and leading a variety of projects and initiatives within assigned Foundation unit in support of overall goals and objectives. The Sr Specialist will provide support to the Foundation Director of Administrative Services … * Nursing Professional Practice Leader II/Nurse Educator - Emergency Dept - Days Location: Houston Methodist Sugar Land Hospital, Sugar Land, TX At Houston Methodist, the Nursing Professional Practice Leader (PPL) II position is a specialist role, as evidenced by experience, credentials, and performance and a Nursing Professional Development (NPD) practitioner who primarily practices in a specific department or service-line practice environment, with a focus on the growth of individuals and groups … Check out The Daily Dose News from the Houston Methodist Community Houston Methodist Hospitals Recognized in Vizient's 2025 Quality Leadership Rankings We are honored to share that all seven of our eligible hospitals have been named top performers in the 2025 Bernard A. Birnbaum, MD, Quality Leadership Rankings by Vizient Inc., a trusted national benchmark for hospital performance. This year, five of our hospitals ranked in the top five of their … Houston Methodist Hospital named the No. 1 hospital in Texas for the 14th year by U.S. News & World Report It is that time of year when I have the privilege of sharing our U.S. News & World Report results. For 2025-26, Houston Methodist Hospital has again been recognized as an Honor Roll hospital, marking our ninth year overall and our seventh year in a row on the list. Houston … Houston Methodist Ranked #3 on Forbes America's Best Large Employers 2025 Houston Methodist is honored to announce that we have been ranked #3 on Forbes' America's Best Large Employers 2025 list, making us the top-ranked healthcare organization in the nation. This marks the sixth year we have received this prestigious recognition, a testament to our unwavering commitment to fostering a workplace … VISIT THE DAILY DOSE HOMEPAGE FOR MORE ARTICLES >>

We hold ourselves and the careers we build to a higher standard. At Houston Methodist, nurses develop their skills through a wide range of educational programs, collaborate with physicians to provide the best care and build upon a world-class reputation for excellence in patient care, education and research. We hold ourselves - and the careers we build - to a higher standard. Our growing, inclusive health care system offers: Superior practice settings High safety standards Professional development & nursing education Meaningful collaboration with physicians Unparalleled support Requirements Bachelor of Science degree or higher from an accredited School of Nursing Twelve months registered nurse experience in a healthcare environment Texas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing requirements American Heart Association Basic Life Support (BLS) Other credentials and certifications as defined by unit/service line I CARE VALUES INTEGRITY We are honest and ethical in all we say and do. COMPASSION We embrace the whole person and respond to emotional, ethical and spiritual concerns as well as physical needs. ACCOUNTABILITY We hold ourselves accountable for our actions. RESPECT We treat every individual as a person of worth, dignity and value. EXCELLENCE We strive to be the best at what we do and a model for others to emulate. Fast Facts | Houston Methodist Hospital 946 operating beds 85 operating rooms 2,241 affiliated physicians 8,428 employees 40,861 inpatients 486,118 outpatients 43,127 emergency room visits More than 10,302 international patients from 86 countries Hear From Our Chief Nursing Executive, Gail Vozzella: Gail Vozzella Chief Nursing Executive Houston Methodist Hospital "Come be part of the Houston Methodist nursing team. Houston Methodist provides the best environment for nurses to provide exceptional patient care. We support nurses' mental, physical, and spiritual well-being alongside a clinical career path." About Houston Methodist Hospital Since its founding in 1919, Houston Methodist Hospital has earned worldwide recognition. Houston Methodist Hospital is affiliated with the Weill Medical College of Cornell University and New York-Presbyterian Hospital, one of the nation's leading centers for medical education and research. In 2022, U.S. News & World Report named Houston Methodist Hospital to its prestigious Honor Roll for the sixth time. Also, in this year's rankings, Houston Methodist Hospital was named the No. 1 hospital in Texas for the 11th year in a row. Houston Methodist Hospital directs millions of research dollars into patient care and offers the latest innovations in medical, surgical and diagnostic techniques. With 946 operating beds, 85 operating rooms and nearly 8,500 employees, Houston Methodist Hospital offers complete care for patients from around the world. Awards and Distinctions Breast Imaging Center of Excellence- American College of Radiology ELSO Gold Level Center of Excellence Award- Scientific Registry of Transplant Recipients Best Hospitals Honor Roll- S. News & World Report (2022-2023) Ranked the No. 1 hospital in Texas- S. News & World Report (2022-2023) Nationally Ranked Hospital in 10 Adult Specialties- S. News & World Report (2022-2023) Magnet Recognition for Outstanding Nursing- American Nurses Credentialing Center Certificate of Distinction for Primary Stroke Centers- DNV-Det Norske Veritas Certificate of Distinction for Ventricular Assist Device- DNV-Det Norske Veritas Texas Health Care Quality Improvement Award of Excellence- TMF Health Quality Institute Initial Performance Achievement Award- American Heart Association Sustained Performance Achievement Award- American Heart Association Guardian of Excellence Award(R) - Press Ganey Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Public Safety/Security Dispatcher position is responsible for providing support to the Public Safety/Security department and Houston Methodist through security system monitoring and dispatch support functions. This position operates a variety of centralized computer systems to dispatch, coordinate and document security requests on a continuous basis. The Public Safety/Security Dispatcher position assists internal and external customers with service requests of routine and emergent natures. This position handles emergency situations requiring a high degree of reliability, accuracy, flexibility, critical thinking skills, and proper documentation in stressful situations. The Public Safety/Security Dispatcher position effectively communicates in a manner consistent with a customer service focus. Requirements: PEOPLE ESSENTIAL FUNCTIONS * Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Actively communicates and reports pertinent security services information and data in a comprehensive manner. * Responds positively to requests for assistance from customers, employees and visitors, using clear and professional communication to facilitate problem resolution. SERVICE ESSENTIAL FUNCTIONS * Processes requests for service from incoming phone and radio calls, faxes, and printouts by dispatching, coordinating and tracking. * Receives and dispatches security to all emergency alarms. Monitors CCTV, safety, security access and emergency management systems; and coordinates routine and emergency responses. * Completes necessary logs, reports, and documentation of service requests, incidents, and other required information according to established guidelines. * Contacts appropriate management staff for unusual circumstances in a timely manner to maintain a high level of patient safety and satisfaction. Maintains confidentiality of sensitive information and informs management of pertinent issues. * Provides assistance for emergency situations, including security rounding. QUALITY/SAFETY ESSENTIAL FUNCTIONS * Monitors, operates, and responds to fire, elevator, and security alarms. Responds to hospital codes, alerts and other emergency situations and takes appropriate action. * Follows all safety rules while on the job. Reports accidents promptly and corrects minor safety hazards. FINANCE ESSENTIAL FUNCTIONS * Self-motivated to independently manage time effectively and prioritize daily tasks. Uses inventory and resources effectively and efficiently, does not waste supplies. * Effectively manages expenses associated with outsourcing dispatching services, as needed. GROWTH/INNOVATION ESSENTIAL FUNCTIONS * Seeks opportunities to expand learning beyond baseline competencies with a focus on continual process improvements for the Public Safety/Security department. * Generates and communicates new ideas and suggestions that improve quality or services within the department. * Implements actions that promote a workplace safety culture and proactively prevents workplace violence. This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. Qualifications: EDUCATION * High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) * Associates degree in criminal justice or related field preferred WORK EXPERIENCE * Five years of police or security related experience of which three years should be police, security or emergency dispatch experience LICENSES AND CERTIFICATIONS - REQUIRED * Must have Security Officer Commissioned or Non-Commissioned License. SECUR-N: submission of application within 14 days of hire date and obtained within one year of employment. SECUR-C: Level 3 or Personal Protection Officer Level 4 licensure within 14 days AND * DL - Driver License - State Licensure -- Upon hire must have a valid Driver's License. Must obtain a Texas DL within 90 days within 90 days AND * NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) within 60 days LICENSES AND CERTIFICATIONS - PREFERRED * BLS - Basic Life Support or Instructor (AHA) KNOWLEDGE, SKILLS, AND ABILITIES * Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations * Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security * Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles * Must possess strong customer service skills and professionally communicate and interact with staff and visitors * Proficient computer skills, including but not limited to, Microsoft Office software including PowerPoint, Word, Excel and Webmail * Ability to understand and work with technical security systems, hardware and software * Must be able to handle and prioritize multiple tasks and function calmly in stressful situations, including handling of, or exposure to confidential/sensitive information * Demonstrates the ability to access information both in the department and within the hospital system to support the department as appropriate SUPPLEMENTAL REQUIREMENTS WORK ATTIRE * Uniform Yes * Scrubs No * Business professional No * Other (department approved) No ON-CALL* * Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below. * On Call* No TRAVEL Travel specifications may vary by department * May require travel within the Houston Metropolitan area Yes * May require travel outside Houston Metropolitan area No Company Profile: Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. With 358 licensed beds, Houston Methodist Willowbrook is committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women's services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer. APPLY Join Our Talent Network Featured Jobs * Nurse Practitioner Non-Acute - Primary Care (Baytown) Location: Houston Methodist Primary Care Group, Houston, TX At Houston Methodist, the Advanced Practice Provider (APP) - Primary Care position is responsible for maintaining and promoting the health of the patient requiring primary care, while practicing medicine under the supervision of a licensed physician. This position will provide diagnostic, therapeutic and preventative care to primary care patients. The … * Senior Clinical Dietitian-Days Location: Houston Methodist Sugar Land Hospital, Sugar Land, TX At Houston Methodist, the Senior Clinical Dietitian position is responsible for functioning as an experienced clinician at the requirements established by the Academy of Nutrition and Dietetics (AND). In addition to fulfilling the duties of clinical dietitian, primary responsibilities for this position include application of the Nutrition Care Process (NCP) … * Practice Lead- Cardiology (The Woodlands) Location: Houston Methodist Specialty Physician Group, Houston, TX At Houston Methodist, the Practice Lead position is responsible for coordinating the daily functions and operations of the department/practice to include first-level escalation and direction of assigned support employees in the department/practice. In partnership with management, this position will ensure the department/practice is followed according to established standard operating procedures … Check out The Daily Dose News from the Houston Methodist Community Houston Methodist Hospitals Recognized in Vizient's 2025 Quality Leadership Rankings We are honored to share that all seven of our eligible hospitals have been named top performers in the 2025 Bernard A. Birnbaum, MD, Quality Leadership Rankings by Vizient Inc., a trusted national benchmark for hospital performance. This year, five of our hospitals ranked in the top five of their … Houston Methodist Hospital named the No. 1 hospital in Texas for the 14th year by U.S. News & World Report It is that time of year when I have the privilege of sharing our U.S. News & World Report results. For 2025-26, Houston Methodist Hospital has again been recognized as an Honor Roll hospital, marking our ninth year overall and our seventh year in a row on the list. Houston … Houston Methodist Ranked #3 on Forbes America's Best Large Employers 2025 Houston Methodist is honored to announce that we have been ranked #3 on Forbes' America's Best Large Employers 2025 list, making us the top-ranked healthcare organization in the nation. This marks the sixth year we have received this prestigious recognition, a testament to our unwavering commitment to fostering a workplace … VISIT THE DAILY DOSE HOMEPAGE FOR MORE ARTICLES >>

At Houston Methodist, the Manager Revenue Cycle position is responsible for the daily management of the staff and operations for one or more of the following areas of Revenue Cycle, to include but not limited to: medical coding, insurance billing, collections, patient account resolution, appeals/denials, customer service, cash applications, revenue integrity, etc. This position is also responsible for monitoring and improving all revenue cycle metrics and measures, including but not limited to the following: accounts receivable days, cash collections, denials, avoidable write-offs, staff productivity and work quality and credit balances. The manager position responsibilities include managing the daily work activities of the work unit/department staff, ensuring quality, productivity, functional excellence and efficiency while assisting management in accomplishing strategic and operational objectives. In addition, this position provides guidance to staff and is responsible for staffing, budget compliance, contributing to staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and assisting in the development and implementation of policies and procedures to ensure a safe and effective work environment. This position also implements training, monitoring and operations initiatives that secure compliance with ethical and legal business practices and accreditation/regulatory/ government regulations. Preferred candidates will have the following experience: Epic HB, Epic Reporting Insurance collections Denial mgmt. / appeals Understanding of full Revenue Cycle Houston Methodist Standard PATIENT AGE GROUP(S) AND POPULATION(S) SERVED Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity. HOUSTON METHODIST EXPERIENCE EXPECTATIONS Provide personalized care and service by consistently demonstrating our I CARE values: INTEGRITY: We are honest and ethical in all we say and do. COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs. ACCOUNTABILITY: We hold ourselves accountable for all our actions. RESPECT: We treat every individual as a person of worth, dignity, and value. EXCELLENCE: We strive to be the best at what we do and a model for others to emulate. Practices the Caring and Serving Model Delivers personalized service using HM Service Standards Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words) Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job Actively supports the organization's vision, fulfills the mission and abides by the I CARE values Responsibilities PEOPLE ESSENTIAL FUNCTIONS Performs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees in the department. Provides development and mentoring of staff. Meets or exceeds threshold goal for department turnover. Develops direct reports to perform these same functions. Provides fair and consistent leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem. Facilitates and promotes effective team dynamics and teambuilding strategies within and between departments; participates and/or leads and facilitates department process improvements as needed. Meets or exceeds threshold goal for department and/or system metrics on employee engagement indicators: action readiness score, tier level. Manages the development and timely monitoring of work distribution and work performance levels for designated staff, in order to ensure work quality and to reach or exceed performance standards related to departmental goals and objectives. SERVICE ESSENTIAL FUNCTIONS Plans and organizes day-to-day department operations, schedule and activities. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction. Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability. Serves and actively participates on various entity committees as a voice for the department. Manages employee training, education and in-services, in addition to unit and/or department meetings, resources and equipment, to ensure staff competency and professional pathway progression. Communicates updates/changes to processes, managed care information, throughput, etc., in a timely manner. Ensures appropriate and timely representation and response for all correspondence, meetings and matters related to revenue cycle. Builds relationships with external customers to include physicians, staff, and third-party vendors. Ensures requests from internal and external sources are addressed accurately and timely. QUALITY/SAFETY ESSENTIAL FUNCTIONS Ensures a safe and effective working environment; monitors and/or revises the department safety plan and/or any specific accreditation/regulatory required safety guidelines, including infection control principles. Monitors and confirms staff maintain their required credentials that demonstrate competency per accrediting agency or department guidelines as applicable. Uses and optimizes information systems to enhance operations; supports entity-specific performance improvement and data management/analysis functions. Employs a proactive approach in the optimization of safe outcomes by monitoring and improving the department workflow, using peer-to-peer accountability, reporting accidents, near misses, and/or adverse events immediately per department protocol and identifying solutions via collaboration. Adopts lean principles in driving process improvements. Role models situational awareness, using teachable moments to improve safety. Monitors self and employee compliance with policies, procedures, and System HR Standards of Practice and performs associated actions upon non-compliance (i.e., focal point review requirements, disaster plan, in services, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.). Ensures the quality of the work performed by the staff including following defined work protocols, conformity with policies and procedures, and provides quality reviews. Reports results of key performance metrics to director on a timely basis. FINANCE ESSENTIAL FUNCTIONS Assists in the development of department budget and ensures that the department operates in a cost-effective manner. Manages/audits department expenses within approved budget parameters, ensuring that the department meets the budgeted/flex revenue and/or expense targets on a monthly and annual basis. Develops staffing plans and schedules to meet department needs that reflect understanding of the importance of cost-effectiveness. Implements department strategies to achieve financial target and staffing needs, developing others to do the same, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications. Partners with Internal Audit, Business Practices, Health Information Management, Patient Access Services, and Utilization Review as needed to ensure operational billing compliance with government/regulatory agencies and the Medicare and Medicaid programs. Ensures optimization of timely cash collections and minimizes loss internally and in collaboration with external partners such as third-party billing companies, clearinghouses and vendors. Analyzes operations to avoid unnecessary denials and write-offs (financial), decrease agings and identify problematic activity. Initiates revenue enhancement projects and special projects after ongoing revenue cycle analysis. Meets with payors and/or Managed Care to discuss aged accounts, adjudications timeframes, and erroneous denials. Ensures that insurance follow-up and billing efforts result in optimal reimbursement. Gathers and analyzes financial information regarding charges, payments and accounts receivable. Interprets and/or evaluates information and/or creates analytical approaches. Analyzes operations to identify problematic activity impacting accounts receivable aging, denials, and write-offs for departments and physicians. Collaborates with the Client Services Managers or appropriate contact to analyze department operational impact on revenue resulting in optimal and timely revenue. GROWTH/INNOVATION ESSENTIAL FUNCTIONS Identifies and implements innovative solutions for practice or workflow changes to improve department operations or other department-specific measures by leading unit projects and/or other department/system directed activities. Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures. Proactively evaluates processes; recommends and implements action plan(s) for change; follows through to ensure effective, sustainable change. Participates in the development and implementation of new procedures and the review and revision of existing procedures. Identifies opportunities and takes action to build strategic relationships between one's area and other areas, teams, departments, and units to achieve business goals. Seeks opportunities to identify developmental needs of self and staff and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates My Development Plan (MDP) on an on-going basis. Conducts conversations with staff on their development. Monitors payor behavior and develops new ideas resulting in improvements to existing methods, services, processes, and/or procedures. This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. Qualifications EDUCATION Bachelor's degree in business, healthcare or a related field or additional four years of experience (in addition to the minimum experience requirements listed below) in lieu of degree WORK EXPERIENCE Five years of revenue cycle or other applicable experience to the area assigned (e.g., call center, medical billing, insurance collections) Two years of supervisory or management experience. If overseeing revenue integrity related functions, two years of supervisory or management experience in revenue cycle management required License/Certification LICENSES AND CERTIFICATIONS - REQUIRED N/A LICENSES AND CERTIFICATIONS - PREFERRED CPC - Certified Professional Coder (AAPC) -- or equivalent if overseeing revenue integrity related functions KSA/ Supplemental Data KNOWLEDGE, SKILLS, AND ABILITIES Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security Ability to effectively communicate through a variety of channels with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles; engages the recipient(s) and helps them understand and retain the message Demonstrates the ability to interact with others in a way that gives them confidence in one's intentions and those of the organization Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one's own behavior to accommodate tasks, situations and individuals involved Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences Ability to work effectively in a fast paced environment Demonstrates flexibility and adaptability in the workplace Ability to serve as a subject matter expert in assigned area to provide support for staff Knowledge of full revenue cycle Proven track record of effective management skills and driving desired results Skilled in coaching, mentoring, and developing staff Ability to cultivate relationships and lead cross-functional teams within the Revenue Cycle Assertive while being even-tempered, pleasing personality and the ability to communicate easily with others. Advanced Excel skills, including V Lookup and pivot tables with the ability to manipulate large amounts of data Familiarity with managed care terminology and payor adjudication such as Inpatient/ Outpatient Prospective Payment Systems, etc. Stays informed of the latest Medicare, Medicaid and commercial payor news, updates, and regulations and adjusts processes and procedures based on the changes with support from the Director SUPPLEMENTAL REQUIREMENTS WORK ATTIRE Uniform No Scrubs No Business professional Yes Other (department approved) Yes ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below. On Call* No TRAVEL** **Travel specifications may vary by department** May require travel within the Houston Metropolitan area Yes May require travel outside Houston Metropolitan area No Company Profile Houston Methodist (HM) is one of the nation's leading health systems and academic medical centers. HM consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the heart of the Texas Medical Center, and seven community hospitals throughout the greater Houston metropolitan area. HM also includes an academic institute, a comprehensive residency program, a global business division, numerous physician practices and several free-standing emergency rooms and outpatient facilities. Overall, HM employs over 25,000 employees. Houston Methodist is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide the best patient care and service in a spiritual environment. In 2019 Houston Methodist and its physicians treat more than 6,333 international patients from more than 76 countries. Houston Methodist Global Health Care Services' consulting and education divisions also provide advisory services and training and development to health care organizations around the world.

At Houston Methodist, the Exercise Physiologist position plans, coordinates, implements and evaluates all exercise and educational components of cardiac rehabilitation for both inpatient and outpatient. This position performs routine exercise treatments and procedures and related patient care support activities as established by the plan of care. The Exercise Physiologist position works with team members in assessing, monitoring and adjusting activities to optimize a patient's care and experience. **PEOPLE ESSENTIAL FUNCTIONS** + Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. + Delivers high quality patient care as outlined in the patient's care plan, putting the patient's needs above all by providing a nurturing environment, continuous positive feedback and firm direction to achieve a positive outcome. + Responds positively to requests for assistance from customers, employees and visitors, using clear and professional communication to facilitate problem resolution. Interacts with individuals in a supportive and respectful manner. **SERVICE ESSENTIAL FUNCTIONS** + Obtains applicable and relevant information prior to patient's treatment sessions. Provides education of plan of care to patients, family members, or caregivers . + Develops and implements treatment plans. Communicates and records patient's response to treatment plan. + Provides instruction and educational material to cardiac rehab patients in a way that is easily understood by using handouts and/or brochures that provide clear, precise and accurate information either through daily one-on-one interaction or a class setting. Facilitates patients transition from inpatient to outpatient cardiac rehabilitation, as applicable. **QUALITY/SAFETY ESSENTIAL FUNCTIONS** + Monitors patient's progress and modifies treatment as allowed by the plan of care, recognizing complications/limitations associated with certain procedures. Collaborates and communicates with the interprofessional team with any modifications to patient's treatment process, progress, and/or discharge planning. + Ensures all equipment has had QC performed as required and is in safe working order prior to use. Reports any malfunctions to management and regularly practices preventive maintenance procedures; calls for service if needed. + Identifies opportunities for corrective action and process improvement providing recommendations, and contributes to meeting department and hospital targets for quality and safety. Collects and reviews quality metrics and analytics. **FINANCE ESSENTIAL FUNCTIONS** + Uses resources efficiently to maximize utilization of time and equipment. Self-motivated to independently manage time effectively and prioritize daily tasks to meet the labor productivity standards. + Maintains accurate and complete documentation of patient procedures performed in a timely manner in the patient record. Enters charges for services provided as applicable. **GROWTH/INNOVATION ESSENTIAL FUNCTIONS** + Participates in special projects and department initiatives and seeks opportunities to expand learning with a focus on continual development. Completes and updates the individual development plan (IDP) on an on-going basis. Continually updates, as technology and heart care evolve, technical knowledge of exercise and other components of cardiac rehabilitation (heart disease, nutrition, stress management etc.). + Participates and contributes on various department projects and activities which could include shared governance, staff development and expansion of services. + Fosters a positive and constructive teaching environment by engaging co-workers and interprofessional team in learning opportunities that are valuable and in alignment with business objectives. This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. **EDUCATION** + Bachelor's degree in Exercise Physiology, Kinesiology, Exercise Science or related field of study + Master's degree preferred. **WORK EXPERIENCE** + No experience required, but prior experience working as an Exercise Physiologist is preferred **LICENSES AND CERTIFICATIONS - REQUIRED** + BLS - Basic Life Support or Instructor (AHA) + ACLS - Advanced Cardiac Life Support or Instructor (AHA) within 90 days **AND** **KNOWLEDGE, SKILLS, AND ABILITIES** + Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations. + Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security. + Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles. + Exhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers. + Possesses basic computer knowledge; operates multiple computer systems to include, Hospital and Office software to maintain patient and exam documents. **SUPPLEMENTAL REQUIREMENTS** **WORK ATTIRE** + Uniform No + Scrubs Yes + Business professional No + Other (department approved) No **ON-CALL*** _*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below._ + On Call* No **TRAVEL**** _**Travel specifications may vary by department**_ + May require travel within the Houston Metropolitan area No + May require travel outside Houston Metropolitan area No **Company Profile:** Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. With 358 licensed beds, Houston Methodist Willowbrook is committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women's services, neurology and neurosurgery, oncology, and primary and general medicine. Houston Methodist is an Equal Opportunity Employer.

Overview At Houston Methodist, the Nutrition Assistant position is responsible for educating the patient on the dining services programs/process, is the initial point of contact for problem resolution and assures that information regarding the diet is accurate. This position is available to assist the patient with menu selection specific to their physician prescribed diet order, ensure timely meal/tray delivery and monitor feedback for improvement in selection and quality. The Nutrition Assistant position is responsible for correcting issues relayed from patients to appropriate staff and communicates with peers and management regarding identified hazards in the work place, following correct procedures in sanitation of work areas as appropriate. This position follows all department policies and procedures and complies with the local relevant Food Ordinances. Houston Methodist Standard PATIENT AGE GROUP(S) AND POPULATION(S) SERVED Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity. HOUSTON METHODIST EXPERIENCE EXPECTATIONS Provide personalized care and service by consistently demonstrating our I CARE values: INTEGRITY: We are honest and ethical in all we say and do. COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs. ACCOUNTABILITY: We hold ourselves accountable for all our actions. RESPECT: We treat every individual as a person of worth, dignity, and value. EXCELLENCE: We strive to be the best at what we do and a model for others to emulate. Practices the Caring and Serving Model Delivers personalized service using HM Service Standards Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words) Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job Actively supports the organization's vision, fulfills the mission and abides by the I CARE values Responsibilities PEOPLE ESSENTIAL FUNCTIONS Greets patients, using their name whenever possible, and educates them on the dining services programs/process, specific to their physician prescribed diet order when available. Interacts in a positive, professional manner with patients, family and staff. Communicates clearly and professionally to nursing, interprofessional staff and peers to promote both work efforts and problem resolution. Serves as the first point of contact for all complaints involving patient Food Services. Follows through with resolving any problems and communicating to management when patient food service problems are identified. Communicates pertinent information, e.g., difficulty eating, poor appetite, nourishment concerns, formula usage, requests to see the Dietitian, etc., to ensure properly handling and processing of information. Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability. SERVICE ESSENTIAL FUNCTIONS Assures that all new admits receives information regarding the operation of the dining services program and their prescribed diets. Assists and accommodates patients, as needed, with information regarding their diets, e.g. answering questions about their menu selections, placing their order using computerized software, meal ordering directions and problems, etc. Distributes tube feedings, nourishments/supplements, fruit baskets, birthday cakes, when ordered, to patients at the assigned times. Identifies menu items and describes every item on the menu, responding to inquiries regarding taste and ingredients, as appropriate. Checks the tray for accuracy and presentation prior to delivering to the patient. Secures any missing items or additional items requested by the patient at the time of delivery. Assists in plating food items on patients' trays during peak times, per team leader or management. Delivers trays and sets up accordingly. Accurately logs and tracks customer concerns on appropriate document. Utilizes appropriate patient identifiers prior to meal delivery. Ensures that patients are satisfied with all levels of service ensuring that patient is satisfied prior to leaving the room. Contributes towards improvement of department score for patient satisfaction, through peer-to-peer accountability to service standards. QUALITY/SAFETY ESSENTIAL FUNCTIONS Confirms diet orders listed as no orders on the patient meal work sheets, including orders, which do not conform to standard diet orders, maintaining current and knowledgeable of patient diet orders and hospital menus. Reviews Insulin reports/tickets for patients on diabetic medications that require medication reminders prior to meal delivery as appropriate; contacts nursing accordingly. Performs quality or PI projects, as directed, which may include test trays. Ensures correct selection of meals is served to reduce waste and redundancy. Collects soiled trays from patient rooms, returns to food carts and records calorie count information on the tray tickets. Provides accurate documentation of work performed. Maintains an orderly work area, ensuring that supplies, equipment, parts, etc. are stored in cabinets, closets or other designated areas. FINANCE ESSENTIAL FUNCTIONS Inventories and keeps condiments at pre-established amounts to reduce waste and stay within budgeting funds. Maintains stock of patient menus on assigned floors. Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks, assisting coworkers as needed. GROWTH/INNOVATION ESSENTIAL FUNCTIONS Makes recommendations to improve patient satisfaction scores through excellent room service advocacy. Assists management in developing as well as implementing process improvements for increasing patient satisfaction. Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis. This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. Qualifications EDUCATION High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) WORK EXPERIENCE One year of customer service or hospitality experience preferred License/Certification LICENSES AND CERTIFICATIONS - REQUIRED Food Handlers Permit -- Accredited food handler training course approved by the Texas Department of State Health Services (TXDSHS) or by the American National Standards Institute (ANSI) KSA/ Supplemental Data KNOWLEDGE, SKILLS, AND ABILITIES Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles Must possess good communication skills and be able to work in a fast-paced environment. Demonstrates good judgment in professional decision-making. Demonstrates skills and ability to obtain as well as analyze pertinent information in order to make informed decisions Demonstrates active listening skills giving full attention to what other people are saying Demonstrates the skills and ability to take appropriate follow up action to ensure that the workload is processed and identified discrepancies are resolved within established time frames Demonstrates good judgment in professional decision-making SUPPLEMENTAL REQUIREMENTS WORK ATTIRE Uniform Yes Scrubs No Business professional No Other (department approved) Yes ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below. On Call* No TRAVEL** **Travel specifications may vary by department** May require travel within the Houston Metropolitan area No May require travel outside Houston Metropolitan area No Company Profile Houston Methodist Willowbrook Hospital opened in December 2000 to serve the comprehensive health care needs of the growing community in Northwest Houston. The 310 bed hospital has 23 operating rooms, and more than 2,100 employees. Houston Methodist Willowbrook Hospital has been named a Magnet recognized health care facility by the American Nurses Credentialing Center's (ANCC) Magnet Recognition Program . Houston Methodist Willowbrook Hospital is Northwest Houston's regional leader in robotic minimally-invasive surgeries and specializes in cardiology and cardiovascular services, neurology, neurosurgery, orthopedics and sports medicine, and comprehensive cancer services. Houston Methodist Willowbrook Hospital has a Breast Care Center, Cancer Center, Imaging Center, Infusion Center, Sleep Center, Surgical Weight Loss Center and operates the largest Childbirth Center in the greater Northwest Houston area.

Overview At Houston Methodist, the Release of Information (ROI) Specialist position is responsible for responding to internal and external requests for patient health information, including receipt, data entry, accounting of payments for record copies, completion of affidavits and appropriate release of information. This position ensures state and federal laws related to privacy of patient health information are strictly adhered to when complying with subpoenas, depositions, affidavits and power of attorney directives. This position also ensures requests are addressed utilizing excellent customer service skills in a timely manner. Houston Methodist Standard PATIENT AGE GROUP(S) AND POPULATION(S) SERVED Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity. HOUSTON METHODIST EXPERIENCE EXPECTATIONS Provide personalized care and service by consistently demonstrating our I CARE values: INTEGRITY: We are honest and ethical in all we say and do. COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs. ACCOUNTABILITY: We hold ourselves accountable for all our actions. RESPECT: We treat every individual as a person of worth, dignity, and value. EXCELLENCE: We strive to be the best at what we do and a model for others to emulate. Practices the Caring and Serving Model Delivers personalized service using HM Service Standards Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words) Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job Actively supports the organization's vision, fulfills the mission and abides by the I CARE values Responsibilities PEOPLE ESSENTIAL FUNCTIONS Promotes a positive work environment and contributes to a dynamic team focused work unit that actively helps one another to achieve optimal departmental and organizational results. Serves as a resource to customers regarding release of patient identifiable health information laws, rules, regulations and policies. Assists all internal and external customers in initiating and fulfilling their request for patient health care information. Serves as a Texas Notary Public for the Release of Information section and external customers as needed. SERVICE ESSENTIAL FUNCTIONS Returns calls to requestors and performs follow-up on requests in a timely manner as per department guidelines/expectations. Logs requests, request status and information released into the electronic Release of Information system and as necessary, any other secondary systems. Applies patience and diplomacy to sensitive circumstances; diffuses difficult customer service situations appropriately. Monitors the ROI queue and completes work assignments. Retrieves the correct and complete patient record from the electronic medical record (EMR) systems and other patient record sources in response to a valid request; verifies correct information has been reproduced before releasing and in a timely and secure manner; provides release of records by the requested means (e.g., electronic, paper copy, etc.). QUALITY/SAFETY ESSENTIAL FUNCTIONS Reviews incoming assigned requests for patient health information and screens for all required elements necessary to release information in accordance with state and federal laws; determines validity of authorization and/or type of request; and verifies patient or request or identity (as necessary and applicable). Determines validity of authorization, request and documentation provided from legal entities (i.e., subpoena, subpoena duces tecum, power of attorney, deposition, affidavits, documentation from insurance companies, workers compensation, requests from patients, doctors and hospitals). Ensures records are complete prior to release and contain no deficiencies. Ensures that patient health information is released only in accordance with state and federal laws and hospital and departmental policies and procedures. FINANCE ESSENTIAL FUNCTIONS Organizes time effectively, minimizing incidental overtime, and sets priorities. Utilizes time between heavy workloads efficiently and helps other team members. Enters data into the Release of Information computer system (customer request, cash and check receipts and deposits of release information income) on a daily basis. Verifies data entry and processing steps are handled appropriately. Ensures charging and posting of correct amounts for payable copies; reconciles receipts and invoices. Follows-up on aged/outstanding invoices with customers, including outside vendors, individuals, insurance companies, corporations, attorneys, subpoena services and federal and state institutions. GROWTH/INNOVATION ESSENTIAL FUNCTIONS Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development. Generates and communicates new ideas and suggestions that will improve quality or service. This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. Qualifications EDUCATION Associate's degree in health information management or related field required or additional two years of experience (in addition to the minimum experience requirements listed below) required in lieu of degree WORK EXPERIENCE One year of experience working in health information management or related industry/ department Experience in release of information preferred License/Certification LICENSES AND CERTIFICATIONS - REQUIRED N/A KSA/ Supplemental Data KNOWLEDGE, SKILLS, AND ABILITIES Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles Good communication and customer services skills are essential Good organizational skills; ability to prioritize and reprioritize PC knowledge and ability to navigate in a Windows environment Knowledge of state and federal laws related to the release of medical information Ability to work independently as well as function as team player SUPPLEMENTAL REQUIREMENTS WORK ATTIRE Uniform No Scrubs No Business professional Yes Other (department approved) No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below. On Call* No TRAVEL** **Travel specifications may vary by department** May require travel within the Houston Metropolitan area No May require travel outside Houston Metropolitan area No Company Profile Houston Methodist (HM) is one of the nation's leading health systems and academic medical centers. HM consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the heart of the Texas Medical Center, and seven community hospitals throughout the greater Houston metropolitan area. HM also includes an academic institute, a comprehensive residency program, a global business division, numerous physician practices and several free-standing emergency rooms and outpatient facilities. Overall, HM employs over 25,000 employees. Houston Methodist is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide the best patient care and service in a spiritual environment. In 2019 Houston Methodist and its physicians treat more than 6,333 international patients from more than 76 countries. Houston Methodist Global Health Care Services' consulting and education divisions also provide advisory services and training and development to health care organizations around the world.

Overview At Houston Methodist, the EEG Technician position is an entry-level to mid-level job that performs routine, ambulatory and long-term monitoring (LTM) electroencephalograms (EEG), and/or visual, brainstem, and somatosensory evoked potential (EP) procedures according to hospital and departmental policy and procedures. Until competent to perform the job duties of an EEG Technician, this position works under the direct technical supervision of a higher-level EEG Technologist, physician, or other appropriate clinician. Once competence has been demonstrated, this position performs EEG Technician job responsibilities independently with technical aspects of procedures performed falling under indirect technical supervision of appropriate higher level. Houston Methodist Standard PATIENT AGE GROUP(S) AND POPULATION(S) SERVED Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity. HOUSTON METHODIST EXPERIENCE EXPECTATIONS Provide personalized care and service by consistently demonstrating our I CARE values: INTEGRITY: We are honest and ethical in all we say and do. COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs. ACCOUNTABILITY: We hold ourselves accountable for all our actions. RESPECT: We treat every individual as a person of worth, dignity, and value. EXCELLENCE: We strive to be the best at what we do and a model for others to emulate. Practices the Caring and Serving Model Delivers personalized service using HM Service Standards Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words) Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job Actively supports the organization's vision, fulfills the mission and abides by the I CARE values Responsibilities PEOPLE ESSENTIAL FUNCTIONS Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with other health care professionals as needed for problem resolution and/or achievement of identified patient specific goals. SERVICE ESSENTIAL FUNCTIONS Communicates appropriately and effectively with the patient and staff to convey the purpose of the procedures and answers questions regarding the procedures. Performs patient assessment as related to care such as electrode fixation product allergies, movement restrictions, and cognitive function; knows and recognizes drug and physiological status effects on activity monitored. Stocks supplies and prepares patient rooms and equipment for upcoming procedures, performs any other related duties that are consistent with patient and technical care for this level. QUALITY/SAFETY ESSENTIAL FUNCTIONS Ensures correct electrode application in adherence with the International 10-20 System; recognizes correct EEG and/or EP performance and clinically significant events and follows policy and procedures and governmental regulations regarding critical test results; maintains the patient's safety through communication to other patient care support staff during these procedures as needed. Maintains correct electrode connections; identifies and performs basic and intermediate technical troubleshooting and artifact identification and elimination; follows concepts of digital equipment and electrical safety with regards to the equipment; recognizes when alternate montages, protocols, and/or equipment settings might be necessary, and their effects on the test data, and takes appropriate actions, notifying others as needed. Performs EEG studies including bedside studies, clinical EP studies, and monitoring of epilepsy patients. Reports near misses and inputs errors promptly into documentation system to improve processes and identify trends. Ensures all equipment utilized has had QC performed as required and is in safe working order prior to use. Reports any malfunctions to management and regularly practices preventive maintenance procedures; calls for service if needed. Contributes to identification of corrective actions and improvement activities, and to meeting departmental and hospital targets for quality and safety. FINANCE ESSENTIAL FUNCTIONS Provides accurate and complete documentation of patient procedures. Enters charges at the time service is delivered. Submits all reports, billing and other paperwork within a timely manner. Uses resources efficiently; does not waste supplies and reports low supply inventories. Recommends solutions in achieving departmental objectives. Self-motivated to independently manage time effectively and prioritize daily tasks. GROWTH/INNOVATION ESSENTIAL FUNCTIONS Participates in departmental projects and activities. Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development as an EEG Technologist. This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. Qualifications EDUCATION High School Diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) Completion of an Accredited Electroneurodiagnostic END program or an Associate's degree or higher in a science related field from an accredited college or university preferred WORK EXPERIENCE Six months experience in the performance of END procedures in a patient care environment or successful completion of all clinicals required by and through an approved Electroneurodiagnostic END program License/Certification LICENSES AND CERTIFICATIONS - REQUIRED BLS - Basic Life Support (AHA) KSA/ Supplemental Data KNOWLEDGE, SKILLS, AND ABILITIES Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going evaluations consisting of one or more of the following: skills, competency assessments and/or performance reviews Possesses basic computer knowledge to operate the necessary computer systems and software to include data entry, document printing, document scanning, and a basic understanding of Microsoft Windows, Microsoft Office and Adobe Acrobat Exhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers Knowledgeable of alternate montages, protocols, and alternate equipment settings and their effects on the test data Knowledgeable of correct EEG and/or EP performance and clinically significant events Understands why and how to maintain correct electrode connections Able to perform EEG/END procedures under indirect supervision once training program complete Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles SUPPLEMENTAL REQUIREMENTS WORK ATTIRE Uniform No Scrubs Yes Business professional No Other (department approved) No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below. On Call* No TRAVEL** **Travel specifications may vary by department** May require travel within the Houston Metropolitan area Yes May require travel outside Houston Metropolitan area No Company Profile Houston Methodist Specialty Physician Group - As one of the nation's leading hospitals and academic medical centers Houston Methodist has brought together some of the nation's leading experts in multiple specialties to serve our patients. As part of Houston Methodist Specialty Physician Group (HMSPG), these specialists not only provide excellent clinical care, but are on the forefront of research, developing leading-edge technologies and treatments, and teaching the medical pioneers of tomorrow. This combination of clinical service, research and academics ensures patients have access to the latest in treatments and technologies while providing the best in comprehensive patient care. Established as a non-profit corporation and certified by the Texas State Board of Medical Examiners, HMSPG enables physicians to maintain autonomy with respect to their clinical practice while growing their practice within an academic environment.

The Phlebotomist II performs phlebotomy and other specialized specimen collection procedures for patients both in in-patient and out-patient settings, ranging from routine to advanced functions. Responsibilities include the processing, organizing, labeling and transporting of specimens as well as the input and extraction of data with the Laboratory Information System. Provides for patient care while performing duties, independently handling patient care and technical issues as they arise within the scope of their job. As an experienced and fully competent Phlebotomist, serves as a role model and preceptor for staff. Also performs clerical tasks such as answering the phones and faxing lab reports as needed. Houston Methodist Standard PATIENT AGE GROUP(S) AND POPULATION(S) SERVED Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity. HOUSTON METHODIST EXPERIENCE EXPECTATIONS Provide personalized care and service by consistently demonstrating our I CARE values: INTEGRITY: We are honest and ethical in all we say and do. COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs. ACCOUNTABILITY: We hold ourselves accountable for all our actions. RESPECT: We treat every individual as a person of worth, dignity, and value. EXCELLENCE: We strive to be the best at what we do and a model for others to emulate. Practices the Caring and Serving Model Delivers personalized service using HM Service Standards Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words) Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job Actively supports the organization's vision, fulfills the mission and abides by the I CARE values Responsibilities PEOPLE ESSENTIAL FUNCTIONS Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one other to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. Serves as a preceptor to less experienced and/or new staff and students by utilizing skills and knowledge to help train and educate others. SERVICE ESSENTIAL FUNCTIONS Follows established procedure for collecting and processing biological specimens. Handles STAT samples expediently. Performs special collections/procedures as directed and according to competency and policies/procedures. Performs a variety of Laboratory Information System functions. Registers patients and/or order tests per the requisition as needed utilizing the patient information system. Files requisitions, reports and other pathology materials appropriately. Independently handles resolution of complex problems and issues and notifies management of issue and resolution. Serves as escalation support for less experienced staff. Sets pace for workload and troubleshoots workflow issues. Utilizes all available work time by assisting others and performing additional tasks. QUALITY/SAFETY ESSENTIAL FUNCTIONS Performs and documents daily check off duties and restocks supplies in the work area as assigned. Performs interactive patient ID. Identifies patient and labels specimen correctly 100% of the time using two patient identifiers. Accurately processes, organizes, orders, labels and transports specimens for laboratory testing. Recognizes and initiates action to resolve requisition and specimen labeling discrepancies. Recognizes problems, investigates the cause, takes remedial action or escalates to leader and notifies management for follow-up. Maintains a safe environment within the Laboratory, following all policies and procedures for safety, hazardous materials, security and emergency preparedness. FINANCE ESSENTIAL FUNCTIONS Adjusts work schedule to accommodate departmental/organizational needs. Appropriately utilizes the time recording system. Uses department resources/equipment/supplies properly and efficiently. GROWTH/INNOVATION ESSENTIAL FUNCTIONS Guides and mentors section employees and students to help build confidence in skills, knowledge and abilities. Participates in departmental projects activities, and seeks continuing education opportunities to expand learning beyond baseline competencies with a focus on continual development. This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. Qualifications EDUCATION High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) Course in phlebotomy/venipuncture preferred WORK EXPERIENCE Minimum of 3 years of related experience required which must include data entry and specimen handling Neonatal/pediatric phlebotomy experience preferred License/Certification LICENSES AND CERTIFICATIONS - REQUIRED N/A LICENSES AND CERTIFICATIONS - PREFERRED CPT - Phlebotomy Technician Certification -- by Board of Certification (ACA), (AMT), (NCCT) AND PBT(ASCP) - Phlebotomy Technician (ASCP) KSA/ Supplemental Data KNOWLEDGE, SKILLS, AND ABILITIES Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going evaluations consisting of one or more of the following: skills, competency assessments and/or performance reviews Exhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers Strong organizational skills to handle a heavy workload and maintain accuracy Possesses basic computer knowledge; operates multiple computer systems to include, Hospital / Laboratory Information Systems and Office software to maintain patient and testing records and other related documents Demonstrates a working knowledge of specimen requirements for testing such as serum, plasma or whole blood, tissue and body fluids Demonstrates knowledge of different specimen collection containers and media Independently adapts to multiple ongoing priorities including organizing work flow Demonstrates independent judgment and discretion to recognize problems, identify causes and take corrective action Strong training, leadership, and mentoring skills Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles SUPPLEMENTAL REQUIREMENTS WORK ATTIRE Uniform No Scrubs No Business professional No Other (department approved) No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below. On Call* TRAVEL** **Travel specifications may vary by department** May require travel within the Houston Metropolitan area May require travel outside Houston Metropolitan area Company Profile Houston Methodist The Woodlands opened in 2017 as the eighth hospital in the Houston Methodist system. This 187-bed, 470,000-square-foot, full-service, acute care hospital offers many of the same services as our flagship hospital in the Texas Medical Center. Also on the $380 million hospital campus, located at the intersection of I-45 and TX 242, is a medical office building, which opened in 2016. Medical Office Building 1 includes a breast care center, cancer center & infusion center, orthopedics & sports medicine, rehabilitation services, wellness services, and an outpatient laboratory in addition to multi-specialty physician practices. A second medical office building and 785-car parking garage opened in 2018.

Looking for a new way of delivering quality chiropractic care? The right adjustment is all it takes. Here at The Joint Chiropractic, we've got your back. As one of our doctors, you will find that our unique operating model gives you all the support you need to focus on doing what you do best: looking after your patients. We support you with marketing, manage your insurance and deal with all of your business administration, as well as ensuring that you have the financial stability and security to think long term. Underpinning all of this is a clear set of values that drive every decision we make: trust, respect, accountability, integrity, excellence. It may feel like a big change, but the right adjustment is all it takes to start moving your career in the direction you want. On the path to ownership? Towards a better work-life balance? Or simply to concentrate on improving the quality of life for the patients who walk through the door. Whatever your goal for the future, you will quickly find that The Joint has the flexibility, agility, and commitment to help you achieve your aspirations. More and more chiropractors are discovering just what The Joint can do for their career. Join the Movement. The Opportunity: * Full time opportunity * Competitive Salary $65k-$85k/yr + BONUS * Medical, Dental, PTO offered * Company paid malpractice insurance * Opportunities for advancement across the nation Responsibilities: * Consult with patients by reviewing health and medical histories; questioning, observing, and examining patients; and reviewing x-rays, as indicated. * Evaluate patients' neuromusculoskeletal systems and the spine using chiropractic diagnosis to determine neuromusculoskeletal and spine related conditions. * Perform manual adjustments to the spine, or other articulations of the body, in order to correct the musculoskeletal system, where necessary. * Educate patients on the quality of life benefits of routine chiropractic care. Provide a recommended course of treatment. * Maintain accurate case histories of patients. * Obtain and record patients' medical histories, as indicated. * Arrange for diagnostic x-rays to be taken, when medically necessary. * Analyze x-rays to locate the sources of patients' difficulties and to rule out fractures or diseases as sources of problems. * Patient chiropractic care and education * Building positive doctor-patient relationships * Maintaining accurate and timely patient records * Sales of membership packages Qualifications needed: * 4-year bachelor's degree from an accredited college * A Doctor of Chiropractic degree from an accredited chiropractic college * Passing scores for Parts I, II, III, and IV from NCBE * A recent NBCE SPEC exam is an acceptable alternative for Part IV * Valid DC license in the applicable state * Fully eligible for Malpractice Insurance in the applicable state About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

Overview At Houston Methodist, the Public Safety/Security Dispatcher position is responsible for providing support to the Public Safety/Security department and Houston Methodist through security system monitoring and dispatch support functions. This position operates a variety of centralized computer systems to dispatch, coordinate and document security requests on a continuous basis. The Public Safety/Security Dispatcher position assists internal and external customers with service requests of routine and emergent natures. This position handles emergency situations requiring a high degree of reliability, accuracy, flexibility, critical thinking skills, and proper documentation in stressful situations. The Public Safety/Security Dispatcher position effectively communicates in a manner consistent with a customer service focus. Houston Methodist Standard PATIENT AGE GROUP(S) AND POPULATION(S) SERVED Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity. HOUSTON METHODIST EXPERIENCE EXPECTATIONS Provide personalized care and service by consistently demonstrating our I CARE values: INTEGRITY: We are honest and ethical in all we say and do. COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs. ACCOUNTABILITY: We hold ourselves accountable for all our actions. RESPECT: We treat every individual as a person of worth, dignity, and value. EXCELLENCE: We strive to be the best at what we do and a model for others to emulate. Practices the Caring and Serving Model Delivers personalized service using HM Service Standards Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words) Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job Actively supports the organization's vision, fulfills the mission and abides by the I CARE values Responsibilities PEOPLE ESSENTIAL FUNCTIONS Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Actively communicates and reports pertinent security services information and data in a comprehensive manner. Responds positively to requests for assistance from customers, employees and visitors, using clear and professional communication to facilitate problem resolution. SERVICE ESSENTIAL FUNCTIONS Processes requests for service from incoming phone and radio calls, faxes, and printouts by dispatching, coordinating and tracking. Receives and dispatches security to all emergency alarms. Monitors CCTV, safety, security access and emergency management systems; and coordinates routine and emergency responses. Completes necessary logs, reports, and documentation of service requests, incidents, and other required information according to established guidelines. Contacts appropriate management staff for unusual circumstances in a timely manner to maintain a high level of patient safety and satisfaction. Maintains confidentiality of sensitive information and informs management of pertinent issues. Provides assistance for emergency situations, including security rounding. QUALITY/SAFETY ESSENTIAL FUNCTIONS Monitors, operates, and responds to fire, elevator, and security alarms. Responds to hospital codes, alerts and other emergency situations and takes appropriate action. Follows all safety rules while on the job. Reports accidents promptly and corrects minor safety hazards. FINANCE ESSENTIAL FUNCTIONS Self-motivated to independently manage time effectively and prioritize daily tasks. Uses inventory and resources effectively and efficiently, does not waste supplies. Effectively manages expenses associated with outsourcing dispatching services, as needed. GROWTH/INNOVATION ESSENTIAL FUNCTIONS Seeks opportunities to expand learning beyond baseline competencies with a focus on continual process improvements for the Public Safety/Security department. Generates and communicates new ideas and suggestions that improve quality or services within the department. Implements actions that promote a workplace safety culture and proactively prevents workplace violence. This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. Qualifications EDUCATION High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) Associates degree in criminal justice or related field preferred WORK EXPERIENCE Five years of police or security related experience of which three years should be police, security or emergency dispatch experience License/Certification LICENSES AND CERTIFICATIONS - REQUIRED Must have Security Officer Commissioned or Non-Commissioned License. SECUR-N: submission of application within 14 days of hire date and obtained within one year of employment. SECUR-C: Level 3 or Personal Protection Officer Level 4 licensure within 14 days AND DL - Driver License - State Licensure -- Upon hire must have a valid Driver's License. Must obtain a Texas DL within 90 days within 90 days AND NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) within 60 days LICENSES AND CERTIFICATIONS - PREFERRED BLS - Basic Life Support or Instructor (AHA) KSA/ Supplemental Data KNOWLEDGE, SKILLS, AND ABILITIES Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles Must possess strong customer service skills and professionally communicate and interact with staff and visitors Proficient computer skills, including but not limited to, Microsoft Office software including PowerPoint, Word, Excel and Webmail Ability to understand and work with technical security systems, hardware and software Must be able to handle and prioritize multiple tasks and function calmly in stressful situations, including handling of, or exposure to confidential/sensitive information Demonstrates the ability to access information both in the department and within the hospital system to support the department as appropriate SUPPLEMENTAL REQUIREMENTS WORK ATTIRE Uniform Yes Scrubs No Business professional No Other (department approved) No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below. On Call* No TRAVEL** **Travel specifications may vary by department** May require travel within the Houston Metropolitan area Yes May require travel outside Houston Metropolitan area No Company Profile Houston Methodist Willowbrook Hospital opened in December 2000 to serve the comprehensive health care needs of the growing community in Northwest Houston. The 310 bed hospital has 23 operating rooms, and more than 2,100 employees. Houston Methodist Willowbrook Hospital has been named a Magnet recognized health care facility by the American Nurses Credentialing Center's (ANCC) Magnet Recognition Program . Houston Methodist Willowbrook Hospital is Northwest Houston's regional leader in robotic minimally-invasive surgeries and specializes in cardiology and cardiovascular services, neurology, neurosurgery, orthopedics and sports medicine, and comprehensive cancer services. Houston Methodist Willowbrook Hospital has a Breast Care Center, Cancer Center, Imaging Center, Infusion Center, Sleep Center, Surgical Weight Loss Center and operates the largest Childbirth Center in the greater Northwest Houston area.

At Houston Methodist, the Sr Director Laboratory Services position is responsible for the operational oversight and business expansion of laboratory services throughout Houston Methodist. In partnership and conjunction with the medical leadership of the Department of Pathology and Genomic Medicine, this position is responsible for the overall strategic vision and leadership for all Laboratory and Pathology services across the organization and the continuum of patient care, ensuring the Laboratory strategy and goals are in alignment with the institutional and organizational strategic areas of focus. The System Director Laboratory Services position maintains effective and collaborative relationships with the executives across the organization to maximize the success of the laboratory, hospitals and ultimately the organization. This position will provide oversight for design and operation of the entire laboratory process throughout the system, ensuring it is efficient and safe for the patients we serve, and will represent the laboratory in key internal/external committees and forums. The Sr Director position has a direct report to a VP level or above and directs work that has a significant impact on the organization and strategic goals. This position leads or directs key programs; large scope (i.e., system-wide, TMC, or all community hospitals). The scope for the Sr Director position involves setting the strategic vision and administration and has responsibility for multiple budgets (operational and capital) and/or directs work that has significant financial implications including high-level oversight of the activities within the assigned functional area(s), ensuring quality, productivity, functional excellence, and efficiency to accomplish strategic and operational objectives. In addition, the Sr Director position is accountable for employee engagement, adequate staffing levels, budget development and compliance, and developing and implementing policies and procedures to ensure a safe and effective work environment. This position also ensures training, monitoring and operations initiatives are implemented which secure compliance with ethical and legal business practices and accreditation/regulatory/government regulations. The Sr Director position may serve in lieu of an entity director for the assigned functional area(s). This position may also have direct reports to include director-level employees. **PEOPLE ESSENTIAL FUNCTIONS** + Sets the strategic vision and administration and is responsible for multiple budgets (operational and capital) and/or directs work that has significant financial implications including high-level oversight of the activities within the assigned functional area(s), ensuring quality, productivity, functional excellence, and efficiency to accomplish strategic and operational objectives. + Directs, develops, and implements strategic and operational/high-level projects and processes through independent/highly autonomous work or through the facilitation of work teams to enable the effective and efficient completion of objectives. + Oversees and ensures development for staff to meet overall objectives in terms of quality, service, and cost effectiveness. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem. Provides a functional area oversight guidance and directs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees. + Reviews metrics for the function on a holistic basis. Meets or exceeds threshold goal for department turnover and/or system metrics on employee engagement indicators. + Provides leadership and communication to maintain a competent and engaged employee group by conducting function leadership meetings to review policies and procedures and operational matters, rounding on all direct reports, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes. Ensures information pertinent to function operations cascades appropriately to each entity. + Identifies opportunities and takes action to build strategic relationships between one's functional area and other areas, teams, departments, and units to achieve business goals. Drives the promotion of teamwork within and between entities and departments; participates and/or leads system function process improvements as needed. + Develops and maintains collaborative relationships with the key hospital leaders, medical staff members, and other patient care leaders to ensure the safety, effectiveness, and quality of Laboratory Services. Works with Department of Pathology and Genomics to make sure clinical and operational processes are aligned. **SERVICE ESSENTIAL FUNCTIONS** + Oversees functional area department operations, designated projects, schedules, and activities as needed to ensure that system goals or objectives are accomplished within the prescribed time frame. Sets priorities and functional standards, giving direction to function leadership and staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction. + Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability. Serves and actively participates on various entity committees as a voice for the functional area. + Coordinates the flow of information (internal and external) and communication throughout the laboratory to ensure the appropriate individuals and medical directors are involved in all matters. **QUALITY/SAFETY ESSENTIAL FUNCTIONS** + Ensures a safe and effective working environment; monitors and/or revises the department safety plan and/or any specific accreditation/regulatory required safety guidelines. Responsible for ensuring leaders in the functional area stay abreast of staff maintenance of credentials and competencies, per accrediting/licensing agency and/or department guidelines as applicable. + Establishes and maintains a functional area alignment of policies, processes, and goals. Employs a proactive approach in the optimization of safe outcomes and information systems by monitoring and improving the system-wide workflow and enhancing operations, using peer-to-peer accountability and identifying solutions via collaboration. Designs and implements functional area process improvements utilizing tools such as lean principles. Role models situational awareness, using teachable moments to improve safety. + Responsible for ensuring leaders in the functional area stay abreast of employee compliance to policies and procedures and perform associated actions upon non-compliance (i.e., licensure/certification compliance, focal point review requirements, disaster plan, in-services, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.). + Ensures compliance with regulatory and accreditation requirements. + Working with medical leadership, confirms that HM employs a sufficient number of laboratory personnel with the appropriate education, certification and either experience or training to provide appropriate laboratory management and performance of all other laboratory personnel job functions and activities as defined by departmental and organizational policies, regulatory board or agency rules, regulations and statutes, and accreditation and professional organization standards. **FINANCE ESSENTIAL FUNCTIONS** + Provides input on the development and management of operational and capital budgets, approvals, and ongoing maintenance of the department(s), ensuring operation in a cost-effective manner. Proactively identifies and plans for capital needs related to current equipment and future system projects. Ensures staffing plans and schedules meet system needs that reflect understanding of the importance of cost-effectiveness. + Creates functional area strategies to achieve financial target and staffing needs, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to functional area specifications. + Performs vendor management functions and oversees contract negotiation, contract development, and conformance to contract procedures and evaluation of expenditures. + Identifies, develops, implements and revises as needed physical facility, equipment, information systems, and/or other non-personnel needs to effectively support laboratory services and programs. + Identifies areas within the lab that can drive efficiency and best practices through standardizations. Identifies opportunities where centralization within the lab can add value and labor efficiencies. **GROWTH/INNOVATION ESSENTIAL FUNCTIONS** + Identifies, designs, and ensures implementation of innovative solutions for the functional area. Proactively participates in task forces and committees. May represent HM at assigned community or professional organization meetings. + Drives change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures. Partners effectively with stakeholders as appropriate. + Ensures own career discussions occur with appropriate management. Completes and updates My Development Plan (MDP) on an ongoing basis. Conducts conversations with direct reports on their development and MDP. + Promotes the Education and Research programs of the organization, including accredited residencies and undergraduate laboratory programs. + Continually monitors the healthcare environment and landscape to identify future growth and business expansion opportunities within the laboratory to enhance revenue, provide the highest quality care for our patients and/or maximize operational efficiencies in conjunction with the Department of Pathology and Genomics. Implements and maximizes the use of automation and technology; and expands and optimizes laboratory expertise in areas throughout the patient experience to provide the highest quality patient care in a timely manner. This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. **EDUCATION** + Master's degree in business management or related field **WORK EXPERIENCE** + Five years of laboratory experience, to include experience in a large hospital + Five years of people management experience **LICENSES AND CERTIFICATIONS - REQUIRED** + N/A **LICENSES AND CERTIFICATIONS - PREFERRED** + MT - Medical Technologist (ASCP) **OR** + MLS(ASCP) - Medical Laboratory Scientist (ASCP) **OR** + DLM(ASCP) - Diplomate in Laboratory Management (ASCP) **OR** + Categorical certification by Board of Certification (ASCP); or equivalent certification based on educational requirements and examination **KNOWLEDGE, SKILLS, AND ABILITIES** + Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations + Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially about activities impacting patient or employee safety or security + Demonstrates the ability to interact with others in a way that gives them confidence in one's intentions and those of the organization + Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one's own behavior to accommodate tasks, situations and individuals involved + Possesses strategic vision with the ability to execute at a system level + Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills + Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences + Extensive knowledge of regulatory and accreditation agency requirements that impact functional area; stays abreast of industry changes + Demonstrates highly effective communication skills-strong written communications and platform presentation abilities + Ability to work effectively in a fast-paced environment + Demonstrates flexibility and adaptability in the workplace + Capable of leading teams/facilitating groups, building consensus and garnering highest confidence in professionalism and work product by senior leadership + Ability to work under pressure and balance many competing priorities; highly responsive and solution/action oriented + Proficiency in spreadsheet, word processing, and presentation software + Maintains a positive and supportive attitude and demeanor + Professional handling of exposure to confidential/sensitive information + Demonstrated ability to effectively lead large groups of laboratorians/technicians within a health system + Must possess excellent time/project management skills and demonstrate ability to coordinate efforts of peers and other laboratory, nursing, administrative and medical staffs + Capable of translating and simplifying a complex lab situation to a larger audience + Skill in planning, organizing and delegating functional activities + Skill in coaching, counseling and developing the functional and managerial skills of others + In depth knowledge of laboratory techniques, operations and procedures + Demonstrates critical thinking skills by devising and applying innovative solutions + Ability to work independently and collaborate with teams; seeks and expands on original ideas, enhances others' ideas, and contributes own ideas about the issues at hand + Probes for and provides information to clarify solutions **SUPPLEMENTAL REQUIREMENTS** **WORK ATTIRE** + Uniform No + Scrubs No + Business professional Yes + Other (department approved) Yes **ON-CALL*** _*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below._ + On Call* Yes **TRAVEL**** _**Travel specifications may vary by department**_ + May require travel within the Houston Metropolitan area Yes + May require travel outside Houston Metropolitan area Yes **Company Profile:** Houston Methodist is one of the nation's leading health systems and academic medical centers. Houston Methodist consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the heart of the Texas Medical Center, and seven community hospitals throughout the greater Houston area. Houston Methodist also includes an academic institute, a comprehensive residency program, a global business division, numerous physician practices and several free-standing emergency rooms and outpatient facilities. Overall, Houston Methodist employs more than 27,000 employees and is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide high quality patient care. Houston Methodist is an Equal Opportunity Employer.

Looking for a new way of delivering quality chiropractic care? The right adjustment is all it takes. Here at The Joint Chiropractic, we've got your back. As one of our doctors, you will find that our unique operating model gives you all the support you need to focus on doing what you do best: looking after your patients. We support you with marketing, manage your insurance and deal with all of your business administration, as well as ensuring that you have the financial stability and security to think long term. Underpinning all of this is a clear set of values that drive every decision we make: trust, respect, accountability, integrity, excellence. It may feel like a big change, but the right adjustment is all it takes to start moving your career in the direction you want. On the path to ownership? Towards a better work-life balance? Or simply to concentrate on improving the quality of life for the patients who walk through the door. Whatever your goal for the future, you will quickly find that The Joint has the flexibility, agility, and commitment to help you achieve your aspirations. More and more chiropractors are discovering just what The Joint can do for their career. Join the Movement. The Opportunity: * Full time and Part Time Opportunities * Competitive Salary $65k-$80k+ DAILY & MONTHLY Bonus * Medical, Dental, PTO Benefits Responsibilities: * Consult with patients by reviewing health and medical histories; questioning, observing, and examining patients; and reviewing x-rays, as indicated. * Evaluate patients' neuromusculoskeletal systems and the spine using chiropractic diagnosis to determine neuromusculoskeletal and spine related conditions. * Perform manual adjustments to the spine, or other articulations of the body, in order to correct the musculoskeletal system, where necessary. * Educate patients on the quality of life benefits of routine chiropractic care. Provide a recommended course of treatment. * Maintain accurate case histories of patients. * Obtain and record patients' medical histories, as indicated. * Arrange for diagnostic x-rays to be taken, when medically necessary. * Analyze x-rays to locate the sources of patients' difficulties and to rule out fractures or diseases as sources of problems. * Patient chiropractic care and education * Building positive doctor-patient relationships * Maintaining accurate and timely patient records * Sales of membership packages Qualifications needed: * 4-year bachelor's degree from an accredited college * A Doctor of Chiropractic degree from an accredited chiropractic college * Passing scores for Parts I, II, III, and IV from NCBE * A recent NBCE SPEC exam is an acceptable alternative for Part IV * Valid DC license in the applicable state * Fully eligible for Malpractice Insurance in the applicable state About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.