The Joint Commission jobs

As part of the JCR customer technical support team, this position will provide senior level technical support for customer-facing applications for our Publications, Education and eProducts business units while delivering a great customer experience and achieving high overall customer satisfaction. **Responsibilities** **PRINCIPAL DUTIES AND RESPONSIBILITIES:** 1. Provides senior level support for customers on JCR products, with responsibilities including but not limited to, creating customer support cases, logging issues with product lines, technical troubleshooting, issue resolution, providing appropriate documentation on the resolution and case status. 1. Support product implementation of customers by guiding end users to onboarding and training resources as well recommending official trainings and tools as necessary. 1. Customer account support and management: Registering users, assigning product subscriptions, content access and license assignments, monitoring notifications, and reconciling customer accounts. 1. Directly communicates with the customer in all mediums (via phone, live chat, forums, email, remote desktop) throughout the tier 1 customer issue life cycle, escalating issues to tier 2, as appropriate and using official process. 1. Achieves a high level of customer satisfaction by providing a high level of customer service, with demonstrated analytical and problem-solving skills. 1. Manages and maintains the application support knowledge base, writes/updates internal resource guides, email templates and policies. 1. Becomes familiar with product functionality and customer experience of JCR products before launch (and subsequent upgrades) in order to understand customer expectations as well as reports bugs, enhancements and usability issues to the product lines. 1. Help train new employees and temp workers. 1. Assist leadership in other team and business-related matters such as running statistics, reporting, development of training material, etc. 1. Other duties as assigned. **Qualifications** **KNOWLEDGE, SKILLS AND ABILITIES REQUIRED OR DESIRED:** 1. Bachelor's degree or equivalent is required. 1. Superior organizational and customer service skills required for providing customer service and support for Web based commercial software. 1. Minimum 5 years customer service experience, with a focus on web application support preferred: Salesforce or Remedy Help Desk Ticketing System a plus. 1. Strong written skills. Minimum 3 years' experience moderating technical support forums and using chat technologies like Skype, MS Teams, etc. Experience working with live agent chat a plus. 1. Solid interpersonal skills, working within cross-functional teams, and interacting with technical and non-technical management levels. Must be able to own customer issues, push for resolution and keep the customer informed along the way. 1. Highly motivated, energetic, self-starter, passionate about technology and helping people successfully use it 1. Spanish language proficiency is a plus. _This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. The description is not an exhaustive list of all duties, responsibilities, knowledge, skills and abilities, and working conditions associated with this position. All requirements are subject to possible modification due to business needs and/or reasonable accommodations for individuals with disabilities._ **Min** USD $47,000.00/year **Max** USD $60,000.00/year **Job Locations** _US-IL-Oak Brook_ **Job ID** _2025-7062_ **\# of Openings** _1_ **Category** _Information Technology_ + Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. + Please view Equal Employment Opportunity Posters provided by OFCCP here. + The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. + This Organization Participates in E-Verify. Click here for more information.

**Nationwide Search -** **Physician Surveyor can be located anywhere in the United States.** **Candidates interested in part time positions must be available to work two weeks per month (.48 FTE) or three weeks per month (.70 FTE), or 4 weeks per month (1.0 FTE) All positions require 100% nationwide travel.** The Surveyor Hospital MD surveys health care organizations throughout the United States. Applies systems analysis skills and inductive reasoning skills to determine health care organizations' degree of compliance with applicable standards and functionality of care delivery systems. Engages health care organization staff in interactive dialogues on standards based issues in health care in order to assess compliance and to identify opportunities for improving compliance. Prepares management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points. Effectively communicates this information to health care organization leadership in a constructive and collegial style. Participates in other Joint Commission activities as assigned by supervisor. \#LI-REMOTE **Qualifications** Qualified candidates must be a Doctor of Medicine (M.D.) or Doctor of Osteopathy (D.O.). Current professional license in discipline and Board Certified required at time of hire and must be maintained throughout the duration of employment. Certification requirement: You must hold a CPHQ certification (Certified Professional in Healthcare Quality) through National Association for Healthcare Quality (NAHQ) at time of hire or attain by 12/31/28. Candidates must have Five years of experience working in various components of a hospital and health care system, including three years direct clinical experience and two years management experience is essential. Candidates must have knowledge of the Joint Commission accreditation process. Candidates must have excellent critical thinking and problem solving skills and be able to demonstrate strong interpersonal, interviewing, teamwork, communication and organizational skills. Candidates interested in part time positions must be available to work two weeks per month (.48 FTE) or three weeks per month (.70 FTE), or 4 weeks per month (1.0 FTE) All positions require 100% nationwide travel. *****Experience working in a Pediatric Hospital/Facility/Ward***** Physical Abilities: 1. Must be able to observe, in real time and without slowing or otherwise interrupting the progress of, all applicable types of ongoing health care treatment (e.g., including emergency treatment, treatment during weather and other extreme situations, etc.). 2. Standing for long periods of time, walking lengthy distances, lifting, climbing, stooping, pulling, and pushing in order to adequately inspect and observe all medical facilities, equipment and procedures, such as emergency exit procedures, remote storage facilities, any areas where cleanliness may affect the possibility of infection, medical equipment, etc., including the following activities: + walking up and down stairways (e.g., to test escape routes, assess safety of emergency exits, regulatory compliance, etc.); + removing obstructed covers or impediments to equipment or other mechanical areas; + examining small and often dirty printed labels and print on equipment; + Must be able to engage in extensive travel as set forth above, including driving a car to remote locations, flying on small airplanes and into small airports, traveling in all types of weather conditions, etc. *****We are currently hiring for our next orientation classe in February 2026***** **The Joint Commission offers a comprehensive benefits package. For an overview of our benefits package, please visit our** **Joint Commission Career Page (https://www.jointcommission.org/careers/#434f5b531a144a35906939ce76ce893c\_cf7b457e1e**********d569f5c839cb)** **Benefits:** **Full-time and Part-time status will be eligible for full benefits:** **Medical, Dental, Vision, PTO and Retirement** **Min** USD $171,000.00/year **Max** USD $171,000.00/year **Job Locations** _US-Nationwide | US-Nationwide_ **Job ID** _2025-6994_ **\# of Openings** _4_ **Category** _Hidden (24146)_ + Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. + Please view Equal Employment Opportunity Posters provided by OFCCP here. + The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. + This Organization Participates in E-Verify. Click here for more information.

**Nationwide Search** - **Selected candidate can be located anywhere in the United States.** Under general supervision of the Field Director, reviews assigned functions in Pathology and Clinical Laboratory Program throughout the United States. Provides general evaluation services, education, and consultation consistent with applicable Joint Commission standards, policies, and protocols. Determines the degree of compliance with applicable standards. + Conducts a thorough and credible evaluation of assigned services that meet laboratory accreditation criteria. Plans, reviews, and apportions review time so that all review requirements are addressed thoroughly. Reviews and evaluates pre-survey information; research, collects, organizes, and interprets information from multiple sources. Interviews physicians and staff to determine level of compliance with standards. Analyzes documents, such as performance data, and use of clinical practice guidelines, to assess the level of compliance with Joint Commission standards, evidence of performance improvement, and quality of care. + Analyzes written self-descriptive program information. + Participates in and/or conducts all required conferences and interviews; analyzes all data submitted by the organization. + Documents all recommendations, providing adequate indication of non-compliance. + Submits review findings in a complete and accurate manner to the Clinical Laboratory Scientist Surveyor. + Interprets and explains the intent of the standards to the organization's personnel. Consults with the organization during review concerning non-compliance, opportunities for improvement, and remedial action required. Recommends publications and other resources that clarify standards and/or demonstrates compliance with standards. LI-REMOTE **Qualifications** Education + Doctor of Medicine or Doctor of Osteopathy + Pathologist, Board Certified in Clinical and Anatomic Pathology + Certification requirement: You must hold a CPHQ certification (Certified Professional in Healthcare Quality) through National Association for Healthcare Quality (NAHQ) at time of hire or attain by 12/31/28. General Knowledge and Experience + Five years of recent clinical experience, including at least two years in management, preferably laboratory, and two years demonstrated responsibility for oversight, decision-making, management, and improvement in histopathology and cytology. + Demonstrated knowledge of pathology industry including trends, performance measurement, and improvement. + Demonstrated knowledge of compliance requirements related to CLIA'88. + Demonstrate general knowledge in areas of Anatomic and Clinical Pathology. Analytical Skills + Ability to research, collect, organize, interpret, and communicate information for multiple sources (i.e., documentation, observation, interviews) to assess the degree of compliance with Joint Commission standards. + Ability to critically review and analyze performance measurement data. + Ability to objectively assess organization performance. + Ability to differentiate and assess the adequacy of alternative/innovative approaches to standards compliance, consistent with survey policy and protocols. + Ability to analyze and synthesize survey findings to provide conclusions, recommendations, and educational opportunities. Physical Abilities: + Must be able to observe, in real time and without slowing or otherwise interrupting the progress of all applicable types of ongoing health care treatment (e.g., including emergency treatment, treatment during weather and other extreme situations, etc.). + Standing for long periods of time, walking lengthy distances, lifting, climbing, stooping, pulling, and pushing to adequately inspect and observe all medical facilities, equipment, and procedures, such as emergency exit procedures, remote storage facilities, any areas where cleanliness may affect the possibility of infection, medical equipment, etc., including the following activities: + walking up and down stairways (e.g., to test escape routes, assess safety of emergency exits, regulatory compliance, etc.); + removing obstructed covers or impediments to equipment or other mechanical areas. + examining small and often dirty printed labels and print on equipment. + Must be able to engage in extensive travel as set forth above, including driving a car to remote locations, flying on small airplanes and into small airports, traveling in all types of weather conditions, etc. **We are currently interviewing/hiring for our orientation class in February 2026.** **The Joint Commission offers a comprehensive benefits package. For an overview of our benefits package, please visit our Joint Commission Career Page (https://www.jointcommission.org/careers/#434f5b531a144a35906939ce76ce893c\_cf7b457e1e**********d569f5c839cb)** **Min** USD $171,000.00/year **Max** USD $171,000.00/year **Job Locations** _US-Nationwide_ **Job ID** _2025-6915_ **\# of Openings** _4_ **Category** _Field Representative (Surveyor/Consultant)_ + Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. + Please view Equal Employment Opportunity Posters provided by OFCCP here. + The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. + This Organization Participates in E-Verify. Click here for more information.

Field Representatives, with minimal direction or supervision, survey and/or review health care organizations throughout the United States. Field Representatives apply sophisticated analysis skills and inductive reasoning skills to determine a health care organization's degree of compliance with applicable standards and functionality of care delivery systems. Field Representatives to apply their knowledge to assess risk points in organizations. Field Representatives must have the credentials, professional demeanor, and expertise to earn the respect of the health care organizations' staff and leadership. They must be able to employ advanced communication skills to engage health care organization staff in interactive dialogues on a broad array of health care issues in order to assess compliance and to identify opportunities for improving compliance. Field Representatives must have superior written communication skills to prepare detailed, accurate management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points. Field Representatives must be able to professionally and effectively communicate survey results to health care organization leadership in a constructive and collegial style. They must possess sound understanding of High Reliability, Robust Process Improvement and Culture of Safety. They must be able to utilize their time effectively and efficiently by employing RPI tools in their daily activities. Field Representatives must be able to work effectively and collaboratively as a team member. Field Representatives are also required to participate in other Joint Commission activities as assigned. Responsibilities Position Accountabilities: * Ability to analyze and synthesize survey/review findings to provide conclusions, recommendations and educational opportunities. * Ability to connect PRINCIPAL DUTIES AND RESPONSIBILITIES: Field Representatives must be able to perform the following essential job duties and functions: * Learn, understand, retain, explain and objectively apply Joint Commission standards, which includes continual updating and retraining about state-of-the-art care, processes and technologies that are approved by the Joint Commission's Board of Commissioners. * Maintain current knowledge of, apply and follow: * Joint Commission policies and procedures to ensure that its mission is achieved. * Relevant, contemporary knowledge in professional field of expertise; and * Applicable regulations pertinent to the survey. * Exercise independent judgment to conduct a thorough evaluation of assigned services and programs that meet accreditation and certification eligibility criteria, including without limitation the following: * Review and evaluate pre-survey/pre-review information and conduct all pre-survey/pre- review activities. This includes using organization-specific information and selecting appropriate patient records to identify diverse patient populations, diagnoses and experiences. * Conduct a thorough analysis of risk to patients, staff and/or visits within care delivery systems * Thoroughly evaluate patient care environments to assess health care organizations' operations and standards compliance. * Interview staff and patients to determine health care organizations' level of compliance with Joint Commission standards. * Detect and interpret environmental cues of relevance to the evaluation of health care organizations' operations and standards. * Conduct a thorough and credible evaluation of assigned services that meet life safety requirements, environment of care and emergency management standards, as necessitated by the type of survey assignment. * Accurately place all identified risk points in/on the SAFER matrix. * In response to patient-centered evaluation activities, analyze policies, procedures, meeting minutes, clinical standards, protocols, patient records, employee records, committee reports, to assess the level of compliance with Joint Commission standards, implementation of policies, evidence of performance improvement, and quality and safety of care. * Using Joint Commission's established survey/review process, exercise independent judgment and discretion as follows: * Participate in and conduct required on-site activities, including without limitation inspections, required conferences, tours and interviews with staff. * Review and interpret all data submitted by the organization. * Document observations in a thorough, accurate manner utilizing applicable survey technology. Uses MST application in real-time and finalizes reports in a timely manner each day. * Provide appropriate documentation to guide health care organization improvement activities, including a comprehensive rationale for any observations. * Link each observation to potential system-level vulnerabilities and opportunities for organizational improvements in patient care and safety. * Educate the organization during surveys or reviews concerning potential risks to patients, staff and/or visitors when identified, clarify opportunities for improvement, and remedial action required. * Provide ample opportunity for discussion and clarification of potential findings to allow organizations to provide evidence of compliance or to reach an understanding of the organizational risk. * As appropriate, offer examples of best practices relating to identified opportunities for improvement, recommend publications and other Joint Commission resources that clarify standards and / or demonstrate compliance with standards. * Report survey/review findings in a complete, accurate, understandable, and timely manner. * Interpret and explain the intent of standards to each health care organization's personnel in a detailed, constructive, professional manner, and audience centered. This often includes the ability to communicate negative information in a constructive manner. * Exercise appropriate judgment to seek assistance from others, including Central Office, the Field Director on call, the program specific Field Director, the Standards Interpretation Group, or the Accreditation and Certification Operations leadership as appropriate. * Assist the Central Office in responding to standards interpretation questions from the field, analysis of periodic performance reviews, evidence of standards compliance reports, complaints, and Medicare out-of-compliance reports. * Collaborate in a productive manner with colleagues to ensure that the mission of the Joint Commission is achieved, including conducting interactive evaluation sessions with staff on high-profile issues in health care and offering relevant consultation where improvement is needed. * Provide regular and timely attendance. * Travel extensively, including travel on weekends, always of the day/night, and sometimes without prior notice, travel by automobile and on airplanes of all sizes, and travel in all weather conditions. Field representatives must be able travel to all types of airports and in whatever type of ground transportation is necessary to enable them to timely perform their duties. * Follow customers' safety policies when on site, including following requested safety measures (e.g., wearing appropriate protective clothing or equipment) provided that such policies are not in conflict with Joint Commission policies. * Complete all applicable administrative responsibilities, including: * Accurate peer evaluations; * Staff education and development programs; * Preparation for on-site survey/review; * Interactions with Standards Interpretation Group; and * Participation in meetings with and presentations to Accreditation Committee as requested. * Perform other duties as assigned, including, but not limited to: * Participate in special projects. * Assist in developing, writing and testing standards, scoring guidelines and the survey and review processes, and provide recommendations for improvement. * Serve on corporate committees, such as the Surveyor Advisory Committee. * Perform team leader responsibilities when designated as team leader. * Serve as faculty for field representative education and/or field education programs. * Conduct surveys and reviews in all accreditation/certification programs, across all settings. * Serve as a preceptor for field representatives and adheres to the behavioral objectives in the course agreement. * Serve as mentor for on-going field representative development. Qualifications Field Representatives must have the following essential knowledge, credentials, characteristics and abilities: Education: * Physicians must have a degree of Doctor of Medicine (M.D.) or Doctor of Osteopathy (D.O.). * Nurses must have graduated from an approved school of nursing and have a master's degree in an appropriate discipline. * Other health care practitioners must have an advanced degree (Master's or Doctorate) in their related field. (PA, OT, PT) Certification/Licensure: * Clinicians performing any aspect of accreditation, certification, or verification reviews and surveys must have an active license, registration, and/or certification, as applicable to the, without any disciplinary action at the time of hire and throughout their employment with The Joint Commission. * Certification requirement: You must hold a CPHQ certification (Certified Professional in Healthcare Quality) through National Association for Healthcare Quality (NAHQ) at time of hire or attain by December 31, 2028. General Knowledge and Experience: * Five years of recent experience, including 3 years of direct clinical experience in orthopedics, and 2 years of accreditation or certification leadership or senior management experience. Recent experience as a consultant to health care organizations may be considered. * Contemporary knowledge of and experience in health care operations, clinical practice, use of performance improvement methods to assess organizational performance, and current research and trends relative to health care practices. * Experience in an accredited health care organization is preferred. * Experience, including direct involvement, in healthcare accreditation surveys preferred. * Knowledge of Joint Commission standards and direct involvement with a minimum of two Joint Commission surveys preferred. * Involvement in or familiarity with the Disease Specific Care Certification programs for Orthopedics Physical Abilities: * Must be able to observe, in real time and without slowing or otherwise interrupting the progress of all applicable types of ongoing health care treatment (e.g., including emergency treatment, treatment during weather and other extreme situations, etc.). * Standing for long periods of time, walking lengthy distances, lifting, climbing, stooping, pulling, and pushing in order to adequately inspect and observe all medical facilities, equipment and procedures, such as emergency exit procedures, remote storage facilities, any areas where cleanliness may affect the possibility of infection, medical equipment, etc., including the following activities: * walking up and down stairways (e.g., to test escape routes, assess safety of emergency exits, regulatory compliance, etc.); * removing obstructed covers or impediments to equipment or other mechanical areas; * examining small and often dirty printed labels and print on equipment. * Must be able to engage in extensive travel as set forth above, including driving a car to remote locations, flying on small airplanes and into small airports, traveling in all types of weather conditions, etc. * Must be able to work in settings in which dust, allergens, and infectious diseases are present. Availability: * Participates in all on-line, webinar and face-to-face training including New Field Representative Orientation on-site at Central Office as required. * Completion of up to six surveys with a preceptor in order to demonstrate an understanding of the Joint Commission's standards and their interpretation, survey and review processes, survey and review technologies, presentation techniques, general policies and procedures, and organization structure. * Ongoing participation in continuing education activities, including those sponsored by the Joint Commission, (e.g., conferences, in-person meetings, teleconferences, self-directed learning activities, distance learning programs, and special conferences). * Must be available as required by the demands of any applicable employment status, whether full-time, part-time, or intermittent, which standards are subject to change from time to time. * Weekend travel, when required by assignments or situations. We are currently hiring for part - time positions. Part-time positions: Must be available to work 2 weeks (.48 FTE) or 3 weeks (.7 FTE) per month. We also will consider intermittent (.14 FTE - 3 consecutive days every month, after orientation). All positions require 100% domestic travel. * We are currently hiring for our next orientation class scheduled for February 2, 2026. The Joint Commission offers a comprehensive benefits package. For an overview of our benefits package, please visit our Joint Commission Career Page This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. The description is not an exhaustive list of all duties, responsibilities, knowledge, skills and abilities, and working conditions associated with this position. All requirements are subject to possible modification due to business needs and/or reasonable accommodations for individuals with disabilities. Min USD $112,000.00/year Max USD $112,000.00/year

Working under the guidance of the Editor-in-Chief and Deputy Editors, the Senior Managing Editor handles the day-to-day administrative functions for the print and online _Joint Commission Journal on Quality and Patient Safety_ . This position is also the primary point of contact for all production and publication issues for the journal's Publisher (currently Elsevier). Reviews all submissions to the journal to determine if they meet the journal's content parameters and coordinates and assigns articles to Deputy Editors for review. Coordinates and ensures the integrity of the double-blinded peer review of articles. Tracks all manuscripts through the submission, review, revision, acceptance, editing, and production processes using Editorial Manager software from Elsevier. Oversees editing standards for the journal, working with the Publisher's Journal Manager to ensure high-quality substantive editing, revision, and proofreading of all accepted articles and issues. Responsible for quality control for published articles and issues, including any additional content on the website. Works with editorial leadership to create editorials, commentaries, interviews, and other supplementary materials in support of key articles and topics and leverages that content to enhance the reach and visibility of the journal. Identifies and coordinates print issues, including cover photos, table of contents blurbs, house ads, and so on. Collaborates with editorial leadership, enterprise Communications, and the Publisher on marketing and public relations for the journal. Responsible for all JJournal social media, selecting appropriate articles and topics for posting and commentary. Tracks and reports journal metrics to all appropriate stakeholders and coordinates editorial meetings with Deputy Editors and the entire Editorial Advisory Board. **Responsibilities** **Journal administrative, business, and correspondence management:** + Handles the day-to-day administrative, business, correspondence, and other support functions for the journal. + Primary point of contact with the journal's Publisher. + Assists editorial leadership (including the Editor-in-Chief, Deputy Editors, Associate Editors, Assistant Editors, and Editorial Advisory Board as well as Executive Director, Global Publishing) in achieving the goals of the journal, including overall functioning of the journal, coordinating and taking minutes for all editorial leadership meetings, managing appropriate author and reviewer correspondence, facilitating content decisions, and related tasks. + Handles contracting and payments to external editors as appropriate. **Coordination of Peer Review:** + Reviews all submissions to the journal to determine if they meet its content parameters, provide requisite information, and meet basic language standards for scientific literature. + Coordinates the peer-review of designated articles, ensuring that peer review invitations are sent to an appropriate number of qualified reviewers, that reviewers respond in a timely way, and that reviewer comments are evaluated and, as appropriate, communicated to corresponding authors, all the while adhering to the journal's reviewer integrity and confidentiality policies. + Contracts and oversees the Assistant Editor cadre that provides reviews of specified articles. + Creates and maintains a robust reviewer database. **Editing Standards:** + Responsible for the editing standards for the Journal, working with the Publisher's Journal Manager to ensure the high quality of substantive editing, revision, and proofreading of all accepted articles and compiled issues **_._** + Monitors any disclosure of use of artificial intelligence (AI) tools in all articles and ensures that any such AI use falls within acceptable parameters established in Journal and Publisher policy on AI. + Understands and attends to complex technical content (including tables, figures, photographs, and line art) in addition to style, format, accuracy, clarity, and consistency. + Responsible for quality of published articles and issues, including commentaries, editorials, and/or letters as well as multimedia content (e.g., video interviews and transcripts) that may be appended to the articles or developed for the website. + At the direction of editorial leadership, edits certain articles as necessary. **Journal Liaison:** + The appointed liaison for journal production with the editorial leadership team and the publisher (Elsevier). + The publisher's primary contact for all day-to-day production issues, including scheduling and web posting for individual articles and issues. + Ensures that each issue is published and posted according to schedules. + Gathers and tracks all data and metrics for the journal and maintains the dashboard that is used to monitor article and issue flow, timeliness, peer review, financials, and other key measures of success. **Production Oversight:** + Collaborates with Production during copyediting, typesetting, and proofreading. + Reviews copyeditor's changes, answers proofreaders' queries, and checks layout as necessary. + Ensures that author edits are incorporated as appropriate by Production. + Directs print and digital layout and presentation of data in tables and figures to ensure that all articles follow established design standards and are intelligible to intended professional audiences. **Journal Table of Contents and Précis:** + Responsible for assembling issues under the direction of editorial leadership, crafting Tables of Contents, and writing brief blurbs on all accepted articles that can be used in the journal's table of contents and on its website. These blurbs are reviewed by editorial leadership to ensure they accurately describe article content. **Marketing and Public Relations:** + Participates in determining and implementing marketing and public relations for the journal, in collaboration with the Publisher (Elsevier) and the sponsoring organization (Joint Commission). + Reviews promotional copy and press releases as needed. + Participates in conceptualizing, creating, and/or securing multimedia content on the journal website to complement the peer-reviewed articles, with the goal of maintaining a dynamic web presence for the journal. + Works with editorial leadership to create video interviews in support of key articles and topics and leverages that content to enhance the reach and visibility of the journal. + Responsible for the journal's social media, including identifying and posting key articles and topics with meaningful contextual comments to engage social media users **Qualifications** + The level of knowledge equivalent to that ordinarily acquired through completion of a bachelor's degree in English or journalism. + At least 5 to 7 years of experience managing the peer review and production processes of a scholarly journal in the health sciences. Experience in working with an online manuscript submission and tracking system. + Excellent communication skills, both in writing and orally. Succinct, effective, and professional at all times. + Strong substantive editing skills and ability to recognize and articulate content development needs. Ability to understand, analyze, edit, and communicate complex material in a wide range of healthcare areas and ensure effective communication of same. + Excellent time management skills and comprehensive attention to details. Able to successfully manage multiple projects, work well under pressure, and adhere to all editorial and production schedules and deadlines. + Interpersonal skills needed to interact with and elicit cooperation of internal staff and external authors, reviewers, and content experts. + High level of professionalism and commitment to high standards, assertiveness, integrity, and discriminating judgment **We offer a comprehensive benefit package. For a complete overview of our benefits package, please visit our Joint Commission Career Page (https://www.jointcommission.org/careers/#434f5b531a144a35906939ce76ce893c\_cf7b457e1e**********d569f5c839cb)** This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. The description is not an exhaustive list of all duties, responsibilities, knowledge, skills, and abilities, and working conditions associated with this position. All requirements are subject to possible modification and reasonably accommodate individuals with disabilities. **Min** USD $33,000.00/year **Max** USD $44,000.00/year **Job Locations** _US-IL-Oak Brook_ **Job ID** _2025-7004_ **\# of Openings** _1_ **Category** _Communications_ + Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. + Please view Equal Employment Opportunity Posters provided by OFCCP here. + The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. + This Organization Participates in E-Verify. Click here for more information.

We are seeking an experienced and detail-oriented International Tax & Compliance Manager with a strong background in either Big 4 public accounting or in-house tax management at a multinational corporation (MNC). This role will be responsible for managing and executing global tax compliance processes, ensuring the company meets its international tax obligations across multiple jurisdictions, and supporting broader tax reporting and strategic initiatives. **Responsibilities** + Research, plan, and execute expansion strategies for assigned expansion countries including entity type selection and tax implications thereof, and the sourcing and management of local business solution partner services to minimize administrative burdens to the enterprise balanced with internal resources. + Lead and manage the international tax compliance process across multiple countries, including corporate income tax, indirect taxes, and other local tax filings. + Ensure timely and accurate preparation and filing of tax returns in collaboration with internal teams and external advisors. + Support quarterly and annual tax reporting, including global tax provisions, deferred tax calculations, and tax disclosures under IFRS/US GAAP. + Monitor developments in global tax legislation, including BEPS, Pillar 2, and local law changes, and assess business impact. + Assist in managing tax audits, inquiries, and disputes in various jurisdictions. + Collaborate with transfer pricing teams to ensure alignment with local and global requirements, including documentation and intercompany transactions. + Drive improvements and streamline compliance processes, leveraging technology and automation tools where appropriate. + Partner with finance, legal, and business teams on international projects, including expansion, restructuring, and acquisitions. + Mentor and support junior team members or outsourced compliance support. + Assumes other activities and responsibilities from time to time as directed within the Controller department within Planning and Financial Affairs. **Qualifications** + Bachelor's degree, (Master's preferred) in Accounting, Finance, Tax, or a related field; CPA, CA, or equivalent professional certification preferred. + 4+ years of relevant international tax experience gained from: + A Big 4 accounting firm, focusing on corporate and international tax compliance, or + A multinational corporate tax department, handling cross-border tax reporting and compliance. + Strong technical knowledge of international tax laws, including OECD guidelines and local tax regimes. + Hands-on experience with tax compliance software (e.g., OneSource, Corptax, SAP, Oracle) and proficiency in Excel. + Excellent organizational and communication skills, with the ability to work cross-functionally in a global business environment. + Strong analytical and problem-solving skills with attention to detail. + Familiarity with global tax reporting tools and process automation. + Exposure to tax provision software and tax reporting under IFRS or US GAAP. + Experience supporting tax aspects of international business operations, M&A, or restructurings. + Experience in Workday and Adaptive Planner are pluses. This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. The description is not an exhaustive list of all duties, responsibilities, knowledge, skills, and abilities, and working conditions associated with this position. All requirements are subject to possible modification and reasonably accommodate individuals with disabilities **We offer a comprehensive benefit package. For a complete overview of our benefits package, please visit our Joint Commission Career Page (https://www.jointcommission.org/careers/#434f5b531a144a35906939ce76ce893c\_cf7b457e1e**********d569f5c839cb)** **Min** USD $113,000.00/year **Max** USD $156,000.00/year **Job Locations** _US-IL-Oak Brook_ **Job ID** _2025-6979_ **\# of Openings** _1_ **Category** _Accounting/Finance/Purchasing_ + Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. + Please view Equal Employment Opportunity Posters provided by OFCCP here. + The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. + This Organization Participates in E-Verify. Click here for more information.

**Nationwide Search** - **Selected candidate can be located anywhere in the United States.** The Medical Technologist Surveyor conducts thorough evaluations of laboratory programs across the United States. Applies systems analysis skills and inductive reasoning skills to determine laboratory's degree of compliance with applicable standards-based issues in health care to assess compliance and to identify opportunities for improving compliance. Prepares management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points. Effectively communicates this information in a constructive and collegial style. Participates in other Joint Commission activities as assigned by supervisor. **Qualifications** Medical Technologist with Masters degree in a health-related field. Registered with nationally accredited organization. Certification requirement: You must hold a CPHQ certification (Certified Professional in Healthcare Quality) through National Association for Healthcare Quality (NAHQ) at time of hire or attain by 12/31/28. Candidates must have experience in three or more technical areas. Working knowledge of compliance and regulatory accreditation is essential. Candidates must be able to demonstrate strong customer service skills, have experience working in a large point of care setting and have experience in leading or participating in regulatory and safety committees. Experience in sales or teaching experience is highly desirable. Five years of recent experience, including 3 years of direct clinical experience in the appropriate health care setting(s), and 2 years of accreditation or certification leadership or senior management experience. Contemporary knowledge of and experience in health care operations, clinical practice, use of performance improvement methods to assess organizational performance, and current research and trends relative to health care. Experience in an accredited health care organization is preferred. Experience, including direct involvement, in healthcare accreditation surveys preferred. Knowledge of Joint Commission standards and direct involvement with a minimum of two Joint Commission surveys preferred. **Physical Abilities:** Must be able to observe, in real time and without slowing or otherwise interrupting the progress of all applicable types of ongoing health care treatment (e.g., including emergency treatment, treatment during weather and other extreme situations, etc.). Standing for long periods of time, walking lengthy distances, lifting, climbing, stooping, pulling, and pushing to adequately inspect and observe all medical facilities, equipment, and procedures, such as emergency exit procedures, remote storage facilities, any areas where cleanliness may affect the possibility of infection, medical equipment, etc., including the following activities: + walking up and down stairways (e.g., to test escape routes, assess safety of emergency exits, regulatory compliance, etc.); + removing obstructed covers or impediments to equipment or other mechanical areas. + examining small and often dirty printed labels and print on equipment. + Must be able to engage in extensive travel as set forth above, including driving a car to remote locations, flying on small airplanes and into small airports, traveling in all types of weather conditions, etc. Candidates interested in part time positions must be available to work two weeks per month .48 FTE and must provide two weeks of availability for the purpose of scheduling. .70 and 1.0 FTE full time is also available. All positions require 100% nationwide travel. now hiring for orientation classes in Feb/March 2026 The Joint Commission offers a comprehensive benefits package. For an overview of our benefits package, please visit our Joint Commission Career Page (https://www.jointcommission.org/careers/#434f5b531a144a35906939ce76ce893c\_cf7b457e1e**********d569f5c839cb) \#LI-REMOTE **Min** USD $105,000.00/year **Max** USD $105,000.00/year **Job Locations** _US-IL-Oakbrook Terrace_ **Job ID** _2025-7073_ **\# of Openings** _6_ **Category** _Field Representative (Surveyor/Consultant)_ + Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. + Please view Equal Employment Opportunity Posters provided by OFCCP here. + The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. + This Organization Participates in E-Verify. Click here for more information.

The User Experience Manager is tasked with creating intuitive, engaging, and highly effective experiences across all digital platforms. This role demands a unique combination of creative vision, technical proficiency, and front-end technologies expertise to seamlessly integrate user-centered design principles. Key responsibilities include conducting research, usability testing, analyzing feedback to guide design decisions, creating wireframes, and assembling high-fidelity mockups to clearly communicate design concepts. Additionally, the manager has a role in editing content on digital platforms, ensuring its relevance, engagement, and alignment with the enterprise's brand messaging. Responsibilities Digital Strategy: Supports the execution of a multi-year strategy with a focus on user experience (UX) to deliver an impactful digital presence across the enterprise. Conduct research to understand users' digital interactions, develop comprehensive UI/UX strategies, edit content, create detailed wireframes and interactive prototypes, and build and maintain reusable HTML, CSS, and JavaScript code. Websites: Collaborate with cross-functional teams to create and sustain user-focused websites that prioritize exceptional user experience. Utilizes expertise in UX to deliver seamless functionality and visually compelling interfaces. Contributes to managing and optimizing content for personalization and A/B testing. Assists with ticket overflow as needed to support enterprise requests for updates to websites. Digital Asset Management System (DAMS): Contributes to directing the day-to-day management of the DAMS, ensuring seamless integration with design and development to optimize the user experience across all digital platforms. Participates in managing digital assets, auditing meta data for files, and defining workflows. Other Platforms: Designs, develops, and implements responsive broadcast emails templates and enhances the intranet for an intuitive user experience. Consult on digital best practices and review analytics with the Media Team to ensure data strategy adherence. Analytics & Reporting: Creates and maintains comprehensive reports on user experience (UX) metrics, development progress, and front-end performance, ensuring data-driven insights guide design and development decisions. Technical Support: Provide technical support and troubleshooting expertise for UX, ensuring seamless integration of design concepts and functionality. Policy: Adheres to all digital policies and audits content to verify it adheres to accessibility standards. Other duties as assigned. Qualifications Bachelor's degree in business, marketing, communication, information technology, or related field required. 4+ years of experience in UX/UI including responsive design, accessibility standards, and cross-browser compatibility. Proficiency in design tools such as Adobe Creative Suite, Sketch, Figma, etc. Proficiency in front-end technologies such as HTML5, CSS3, JavaScript, JQuery, Bootstrap and frameworks/libraries like React, Angular, or Node.js. Experience with version control systems such as Git. Strong experience with Sitecore XM Cloud and Sitecore Content Hub. An understanding of analytics and a demonstrated ability to create and distribute reports. Skilled at managing multiple projects and deadlines simultaneously. Strong attention to detail and experience as a team member on a large initiative that utilized project management. Strong oral and written communication abilities. Knowledge of user testing and usability best practices. Experience documenting business requirements. This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. The description is not an exhaustive list of all duties, responsibilities, knowledge, skills, and abilities, and working conditions associated with this position. All requirements are subject to possible modification and reasonably accommodate individuals with disabilities. Min USD $89,000.00/year Max USD $114,000.00/year

**Nationwide Search for a Home Health and Hospice Care Registered Nurse Surveyor** **Seeking Registered Nurses located anywhere in the United States for this remote opportunity.** **Seeking Candidates with Home Health and Hospice Care experience.** + The RN Field Representative surveys hospice and home care organizations throughout the United States. + Applies systems analysis skills and inductive reasoning skills to determine health care organizations' degree of compliance with applicable standards and functionality of care delivery systems. + Engages health care organization staff in interactive dialogues on standards based issues in health care in order to assess compliance and to identify opportunities for improving compliance. + Prepares management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points. + Effectively communicates this information to health care organization leadership in a constructive and collegial style. + Participates in other Joint Commission activities as assigned by supervisor. **LI-REMOTE** **Qualifications** Requirements: + Qualified candidates must be a graduate of approved school of nursing and hold a Master's degree in appropriate discipline. + Current professional license in discipline required at time at time of hire and must be maintained throughout the duration of employment. + Certification requirement: You must hold a CPHQ certification (Certified Professional in Healthcare Quality) through National Association for Healthcare Quality (NAHQ) at time of hire or attain by 12/31/28. + Candidates must have five years of recent healthcare experience, including 3 years of direct clinical experience in the appropriate health care settings, and 2 years of accreditation or certification leadership or senior management experience. + Qualified candidates must have knowledge of Joint Commission standards with direct involvement in two Joint Commission surveys. + Previous experience in Home Healthcare and Hospice care required. + Experience working in a Medicare Certified home health agency is required. + Ideal candidates will have experience in a culturally diverse work environment; fluency in Spanish is a plus. + The team players we select to take on these highly visible, challenging roles will have strong interpersonal, communication and problem-solving skills, expertise in interviewing, and PC proficiency. **_Physical Abilities:_** 1. Must be able to observe, in real time and without slowing or otherwise interrupting the progress of, all applicable types of ongoing health care treatment (e.g., including emergency treatment, treatment during weather and other extreme situations, etc.). 2. Standing for long periods of time, walking lengthy distances, lifting, climbing, stooping, pulling, and pushing in order to adequately inspect and observe all medical facilities, equipment and procedures, such as emergency exit procedures, remote storage facilities, any areas where cleanliness may affect the possibility of infection, medical equipment, etc., including the following activities: + walking up and down stairways (e.g., to test escape routes, assess safety of emergency exits, regulatory compliance, etc.); + removing obstructed covers or impediments to equipment or other mechanical areas; + examining small and often dirty printed labels and print on equipment; + Must be able to engage in extensive travel as set forth above, including driving a car to remote locations, flying on small airplanes and into small airports, traveling in all types of weather conditions, etc. Candidates interested in part time positions must be available to work two or three weeks per month, and must provide three or four weeks of availability for the purpose of scheduling. All positions require 100% nationwide travel (paid). We offer a full benefits package including medical, dental, vision, 401k, pension and a generous paid time off (PTO) package. Full time - 1.0 FTE requires 4 weeks out of the month with 100% travel. **We are currently hiring for our next orientation class to take place in February 2026** We offer comprehensive benefits for our employees for full-time and part-time positions **.** For an overview of our benefits package, please visit our **Joint Commission Career Page (https://www.jointcommission.org/careers/#434f5b531a144a35906939ce76ce893c\_cf7b457e1e**********d569f5c839cb)** Home Health Registered RN Home Health Registered Nurse Home Care RN Home Care Registered Nurse **Min** USD $115,000.00/year **Max** USD $115,000.00/year **Job Locations** _US-Nationwide_ **Job ID** _2025-7074_ **\# of Openings** _2_ **Category** _Field Representative (Surveyor/Consultant)_ + Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. + Please view Equal Employment Opportunity Posters provided by OFCCP here. + The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. + This Organization Participates in E-Verify. Click here for more information.

Develops and assists with the state policy-related strategy for Joint Commission. Under direction of Director, manages the state relations, including the collection, monitoring, and dissemination of information for state and legislative, regulatory, and policy initiatives related to Joint Commission's mission and strategic business objectives. Cultivates new and nurtures existing relationships with state government offices, state agencies, Medicaid offices, and key state stakeholders. Assists with representation of Joint Commission at state legislative and regulatory meetings, and other stakeholder meetings. Meets with and represents the enterprise at various meetings of relevance to state regulatory and legislative activities of interest to Joint Commission. Supports the Director of State Relations in all aspects of state relations and works cross-collaboratively with the state and federal relations teams to accomplish Joint Commission's mission and strategic business objectives. **Responsibilities** + Execute strategic plans and initiatives developed by the Director of State Relations to advance the organization's state policy goals. + Monitor and disseminate information about the status of state legislative and regulatory initiatives related to the Joint Commission's mission and strategic business objectives. + In conjunction with the Director and EVP, identifies legislative, regulatory, and policy opportunities and barriers at the state level for facilitating Joint Commission accreditation and certification, and executes comprehensive annual strategic plans. + Identifies, pending legislation, regulation, or policy relevant to Joint Commission operations and programs. + As necessary, prepares and / or works with other government relations staff to prepare amendments to state legislative proposals and provides Joint Commission comments on proposed regulations to protect and enhance accreditation-related activities and Joint Commission priorities. + Under direction of Director, maintains and cultivates liaison relationships with key state government offices and agencies. + Under direction of Director, builds relationships with Medicaid offices and state public health programs and assists Director with developing strategy for recognition of Joint Commission's accreditation and certification by Medicaid and state public health programs. + Monitor and analyze state-level trends and activity. + Attends and prepares materials for senior level state official meetings as directed by Director and EVP. + Collaborates with other departments to provide input on state activity of interest relevant to accreditation and certification programs, Joint Commission initiatives, state and / or Medicaid recognized programs, and other similar areas. + Performs necessary research to support state priorities. + Gives presentations to external and internal audiences on state topics relevant to Joint Commission's priorities and programs as directed by Director and EVP. + May have supervisory duties. Various other duties as may be assigned. **Qualifications** + Bachelor's degree, masters preferred. + Minimum of 5 years' experience in state government, state health policy, or other state-facing role working on Medicaid and healthcare public policy. + Ideal candidates will bring experience with state legislative engagement, particularly related to healthcare delivery matters. + Demonstrated experience with state legislative and regulatory processes, including state websites and third-party technology to track these processes. + Demonstrates ability to develop and maintain effective relationships with a wide range of regulatory, governmental, professional and other senior level representatives concerning health care issues. + Written and oral communication skills necessary to effectively present information and ideas in proposals, position papers, written communications and speeches. + Travel as needed to perform duties. **We offer a comprehensive benefit package. For a complete overview of our benefits package, please visit our Joint Commission Career Page (https://www.jointcommission.org/careers/#434f5b531a144a35906939ce76ce893c\_cf7b457e1e**********d569f5c839cb)** This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. The description is not an exhaustive list of all duties, responsibilities, knowledge, skills, and abilities, and working conditions associated with this position. All requirements are subject to possible modification and reasonably accommodate individuals with disabilities. **Min** USD $90,000.00/year **Max** USD $124,000.00/year **Job Locations** _US-DC_ **Job ID** _2025-6918_ **\# of Openings** _1_ **Category** _Professional_ + Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. + Please view Equal Employment Opportunity Posters provided by OFCCP here. + The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. + This Organization Participates in E-Verify. Click here for more information.

The Nursing Care Center RN - Field Representative, surveys long term nursing care organizations throughout the United States. Applies systems analysis skills and inductive reasoning skills to determine health care organizations' degree of compliance with applicable standards and functionality of care delivery systems. Engages health care organization staff in interactive dialogues on standards based issues in health care in order to assess compliance and to identify opportunities for improving compliance. Prepares management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points. Effectively communicates this information to health care organization leadership in a constructive and collegial style. Participates in other Joint Commission activities as assigned by supervisor. Qualifications KNOWLEDGE, SKILLS, CREDENTIALS AND ABILITIES: Field Representatives must have the following essential knowledge, credentials, characteristics and abilities: Qualified candidates must be a graduate of approved school of nursing and hold a Master's degree in appropriate discipline. Current professional license in discipline required at time at time of hire and must be maintained throughout the duration of employment. Nursing Home Administration license preferred. Candidates must have five years of experience working in various components of a long term care, including three years direct clinical experience, and two years senior management experience. Ideal candidates will have experience in a culturally diverse work environment; Fluency in Spanish is a plus. The team players we select to take on these highly visible, challenging roles will have strong interpersonal, communication and problem-solving skills, expertise in interviewing, and PC proficiency. Certification requirement: You must hold a CPHQ certification (Certified Professional in Healthcare Quality) through National Association for Healthcare Quality (NAHQ) at time of hire or by December 31, 2028. Full-time and part-time positions are currently available. Candidates interested in part time positions must be available to work two or three weeks per month, and must provide three or four weeks of availability for the purpose of scheduling. All positions require 100% nationwide travel. Physical Abilities: Must be able to observe, in real time and without slowing or otherwise interrupting the progress of, all applicable types of ongoing health care treatment (e.g., including emergency treatment, treatment during weather and other extreme situations, etc.). Standing for long periods of time, walking lengthy distances, lifting, climbing, stooping, pulling, and pushing in order to adequately inspect and observe all medical facilities, equipment and procedures, such as emergency exit procedures, remote storage facilities, any areas where cleanliness may affect the possibility of infection, medical equipment, etc., including the following activities: walking up and down stairways (e.g., to test escape routes, assess safety of emergency exits, regulatory compliance, etc.); removing obstructed covers or impediments to equipment or other mechanical areas; examining small and often dirty printed labels and print on equipment; Must be able to engage in extensive travel as set forth above, including driving a car to remote locations, flying on small airplanes and into small airports, traveling in all types of weather conditions, etc We are currently hiring for our orientation class to take place in November 2025 (tentative) and February 2026. We offer comprehensive benefits for our employees. For an overview of our benefits package, please visit our Joint Commission Career Page Currently seeking Full-time This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. The description is not an exhaustive list of all duties, responsibilities, knowledge, skills and abilities, and working conditions associated with this position. All requirements are subject to possible modification due to business needs and/or reasonable accommodations for individuals with disabilities. Min USD $115,000.00/year Max USD $115,000.00/year

As part of the JCR customer technical support team, this position will provide senior level technical support for customer-facing applications for our Publications, Education and eProducts business units while delivering a great customer experience and achieving high overall customer satisfaction. Responsibilities PRINCIPAL DUTIES AND RESPONSIBILITIES: Provides senior level support for customers on JCR products, with responsibilities including but not limited to, creating customer support cases, logging issues with product lines, technical troubleshooting, issue resolution, providing appropriate documentation on the resolution and case status. Support product implementation of customers by guiding end users to onboarding and training resources as well recommending official trainings and tools as necessary. Customer account support and management: Registering users, assigning product subscriptions, content access and license assignments, monitoring notifications, and reconciling customer accounts. Directly communicates with the customer in all mediums (via phone, live chat, forums, email, remote desktop) throughout the tier 1 customer issue life cycle, escalating issues to tier 2, as appropriate and using official process. Achieves a high level of customer satisfaction by providing a high level of customer service, with demonstrated analytical and problem-solving skills. Manages and maintains the application support knowledge base, writes/updates internal resource guides, email templates and policies. Becomes familiar with product functionality and customer experience of JCR products before launch (and subsequent upgrades) in order to understand customer expectations as well as reports bugs, enhancements and usability issues to the product lines. Help train new employees and temp workers. Assist leadership in other team and business-related matters such as running statistics, reporting, development of training material, etc. Other duties as assigned. Qualifications KNOWLEDGE, SKILLS AND ABILITIES REQUIRED OR DESIRED: Bachelor's degree or equivalent is required. Superior organizational and customer service skills required for providing customer service and support for Web based commercial software. Minimum 5 years customer service experience, with a focus on web application support preferred: Salesforce or Remedy Help Desk Ticketing System a plus. Strong written skills. Minimum 3 years' experience moderating technical support forums and using chat technologies like Skype, MS Teams, etc. Experience working with live agent chat a plus. Solid interpersonal skills, working within cross-functional teams, and interacting with technical and non-technical management levels. Must be able to own customer issues, push for resolution and keep the customer informed along the way. Highly motivated, energetic, self-starter, passionate about technology and helping people successfully use it Spanish language proficiency is a plus. This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. The description is not an exhaustive list of all duties, responsibilities, knowledge, skills and abilities, and working conditions associated with this position. All requirements are subject to possible modification due to business needs and/or reasonable accommodations for individuals with disabilities. Min USD $47,000.00/year Max USD $60,000.00/year

**Nationwide Search - Behavioral Health Surveyor** **Seeking social workers, counselors, nurses, and psychologists. Experience in the behavioral health care and human services field with opioid and other substance use disorder treatment preferred. Leadership experience necessary. Preferably located west of the Mississippi River near a major airport.** Field Representatives, with minimal direction or supervision, survey and/or review health care organizations throughout the United States. Field Representatives apply sophisticated analysis skills and inductive reasoning skills to determine a health care organization's degree of compliance with applicable standards and functionality of care delivery systems. Field Representatives to apply their knowledge to assess risk points in organizations. Field Representatives must have the credentials, professional demeanor and expertise to earn the respect of the health care organizations' staff and leadership. They must be able to employ advanced communication skills to engage health care organization staff in interactive dialogues on a broad array of health care issues in order to assess compliance and to identify opportunities for improving compliance. Field Representatives must have superior written communication skills to prepare detailed, accurate management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points. Field Representatives must be able to professionally and effectively communicate survey results to health care organization leadership in a constructive and collegial style. They must possess sound understanding of High Reliability, Robust Process Improvement and Culture of Safety. They must be able to utilize their time effectively and efficiently by employing RPI tools in their daily activities. Field Representatives must be able to work effectively and collaboratively as a team member. Field Representatives are also required to participate in other Joint Commission activities as assigned. **Responsibilities** + Independently Licensed Clinician Surveyors surveys health care organizations throughout the United States. + Applies systems analysis skills and inductive reasoning skills to determine health care organizations' degree of compliance with applicable standards and functionality of care delivery systems. + Engages health care organization staff in interactive dialogues on standards based issues in health care to assess compliance and to identify opportunities for improving compliance. + Prepares management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points. + Effectively communicates this information to health care organization leadership in a constructive and collegial style. + Participates in other Joint Commission activities as assigned by supervisor. **Qualifications** + Independently Licensed Clinician: graduate of approved school and master's degree in appropriate discipline with experience in the behavioral health care field. + Independent license must cover both substance abuse and mental health. + Current professional license in discipline required at time of hire and must be maintained. + Certification requirement: You must hold a CPHQ certification (Certified Professional in Healthcare Quality) through National Association for Healthcare Quality (NAHQ) at time of hire or attain by December 31, 2028. + Five years of experience working in various components of a hospital and/or health care organization, including three years direct clinical experience in at least two different free standing Behavioral Health Care settings: + Residential Treatment, Supportive Living/Transitional Living, Addictive Disorders, Methadone Treatment, Case Management, Intensive Outpatient/Partial Programs, Crisis Stabilization, Therapeutic Schools, Forensic/Corrections/Sex Offenders, Foster Care, Child Welfare or other Human Services, and traditional outpatient services, and two years senior management experience. + Only candidates with knowledge of The Joint Commission accreditation process will be considered. DIrect involvement in at least two Joint Commission surveys. + Recent experience as a consultant to health care organizations may be considered. + Critical thinking, interpersonal, problem solving, interviewing, teamwork, organizational, and written and verbal skills required. + Ability to use a computer. + Fluency in Spanish and Certification in Healthcare Quality (CPHQ) a plus. Must be able to lift 25 lbs., climb stairs and ladders, work in settings with infectious diseases, and nationwide travel 100% of work time 1. Part time positions must be available to work two weeks .48 FTE or three weeks .7 FTE per month, 2. Full time 1.0 FTE - Candidates interested in full time must be able available 4 weeks out of the month. 3. All positions require 100% nationwide travel **Physical Abilities:** 1. Must be able to observe, in real time and without slowing or otherwise interrupting the progress of, all applicable types of ongoing health care treatment (e.g., including emergency treatment, treatment during weather and other extreme situations, etc.). 2. Standing for long periods of time, walking lengthy distances, lifting, climbing, stooping, pulling, and pushing in order to adequately inspect and observe all medical facilities, equipment and procedures, such as emergency exit procedures, remote storage facilities, any areas where cleanliness may affect the possibility of infection, medical equipment, etc., including the following activities: + walking up and down stairways (e.g., to test escape routes, assess safety of emergency exits, regulatory compliance, etc.); + removing obstructed covers or impediments to equipment or other mechanical areas; + examining small and often dirty printed labels and print on equipment; + Must be able to engage in extensive travel as set forth above, including driving a car to remote locations, flying on small airplanes and into small airports, traveling in all types of weather conditions, etc. **We are currently hiring for our next orientation classes scheduled for February 2, 2026** We offer comprehensive benefits for our employees for full-time and part-time positions **.** For an overview of our benefits package, please visit our **Joint Commission Career Page (https://www.jointcommission.org/careers/#434f5b531a144a35906939ce76ce893c\_cf7b457e1e**********d569f5c839cb)** This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. The description is not an exhaustive list of all duties, responsibilities, knowledge, skills, and abilities, and working conditions associated with this position. All requirements are subject to possible modification and reasonably accommodate individuals with disabilities. **Min** USD $97,000.00/year **Max** USD $97,000.00/year **Job Locations** _US-Nationwide_ **Job ID** _2025-7082_ **\# of Openings** _10_ **Category** _Field Representative (Surveyor/Consultant)_ + Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. + Please view Equal Employment Opportunity Posters provided by OFCCP here. + The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. + This Organization Participates in E-Verify. Click here for more information.

Nationwide Search-Incumbent can reside anywhere in the United States - Disease Specific Care Stroke Field representative. The Disease Specific Care Field Representative applies sophisticated analysis skills and inductive reasoning skills to determine ahealth care organization's degree of compliance with applicable program standards.They must be able to employ advanced and sometimes nuanced communication skills to engage health care organization staff ininteractive dialogues on a broad array of health care issues to assesscompliance and to identify opportunities for improving compliance. **Responsibilities** 1. Conducts a thorough evaluation of assigned services and programs that meet DSC certification eligibility criteria. Plans, reviews and apportions review time so that all review requirements are addressed thoroughly per program. Reviews and evaluates pre-review information; researches, collects, organizes, and interprets a large volume of information from multiple sources. Interviews staff and patients to determine level of compliance with standards. Analyzes documents, such as performance data and clinical practice guidelines, to assess the level of compliance with The Joint Commission standards, evidence of performance improvement, and quality of care. 2. Using established review protocols: 3. Analyzes written self-descriptive program information. 4. Participates in and/or conducts all required conferences and interviews; analyzes all data submitted by the organization. 5. Documents all recommendations, providing adequate indication on non-compliance. Submits review findings in a complete, accurate, and timely manner to the Central Office. 6. Interprets and explains the intent of the standards to the organization's personnel. Consults with staff during review re: non-compliance, opportunities for improvement, and remedial action required. Recommends publications and other resources that clarify standards and/or demonstrates compliance with standards. **Qualifications** Advanced Degree in Nursing or Licensure as a Physician required. Board Certification in Neurology required. You must hold a CPHQ certification (Certified Professional in Healthcare Quality) through National Association for Healthcare Quality (NAHQ) at time of hire or attain by December 31, 2028. Five years clinical experience with the care of Stroke patients required. Experience with a Joint Commission Comprehensive Stroke Center strongly preferred, however will consider those with Joint Commission Primary Stroke Center experience. All positions require 100% nationwide travel. **We are currently looking for candidates who are available to work .14 FTE (3 consecutive days per month) and .48 FTE (2 weeks per month)** . Extensive nationwide travel required. **We are currently hiring for our next orientation class to take place on** **February 2, 2026.** Joint Commission offers a comprehensive benefits package. For an overview of our benefits package, please visit our Joint Commission Career Page (https://www.jointcommission.org/careers/#434f5b531a144a35906939ce76ce893c\_cf7b457e1e**********d569f5c839cb) _This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. The description is not an exhaustive list of all duties, responsibilities, knowledge, skills and abilities, and working conditions associated with this position. All requirements are subject to possible modification due to business needs and/or reasonable accommodations for individuals with disabilities._ **Min** USD $112,000.00/year **Max** USD $112,000.00/year **Job Locations** _| US-Nationwide_ **Job ID** _2025-7084_ **\# of Openings** _3_ **Category** _Field Representative (Surveyor/Consultant)_ + Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. + Please view Equal Employment Opportunity Posters provided by OFCCP here. + The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. + This Organization Participates in E-Verify. Click here for more information.

Working under the guidance of the Editor-in-Chief and Deputy Editors, the Senior Managing Editor handles the day-to-day administrative functions for the print and online Joint Commission Journal on Quality and Patient Safety . This position is also the primary point of contact for all production and publication issues for the journal's Publisher (currently Elsevier). Reviews all submissions to the journal to determine if they meet the journal's content parameters and coordinates and assigns articles to Deputy Editors for review. Coordinates and ensures the integrity of the double-blinded peer review of articles. Tracks all manuscripts through the submission, review, revision, acceptance, editing, and production processes using Editorial Manager software from Elsevier. Oversees editing standards for the journal, working with the Publisher's Journal Manager to ensure high-quality substantive editing, revision, and proofreading of all accepted articles and issues. Responsible for quality control for published articles and issues, including any additional content on the website. Works with editorial leadership to create editorials, commentaries, interviews, and other supplementary materials in support of key articles and topics and leverages that content to enhance the reach and visibility of the journal. Identifies and coordinates print issues, including cover photos, table of contents blurbs, house ads, and so on. Collaborates with editorial leadership, enterprise Communications, and the Publisher on marketing and public relations for the journal. Responsible for all JJournal social media, selecting appropriate articles and topics for posting and commentary. Tracks and reports journal metrics to all appropriate stakeholders and coordinates editorial meetings with Deputy Editors and the entire Editorial Advisory Board. Responsibilities Journal administrative, business, and correspondence management: Handles the day-to-day administrative, business, correspondence, and other support functions for the journal. Primary point of contact with the journal's Publisher. Assists editorial leadership (including the Editor-in-Chief, Deputy Editors, Associate Editors, Assistant Editors, and Editorial Advisory Board as well as Executive Director, Global Publishing) in achieving the goals of the journal, including overall functioning of the journal, coordinating and taking minutes for all editorial leadership meetings, managing appropriate author and reviewer correspondence, facilitating content decisions, and related tasks. Handles contracting and payments to external editors as appropriate. Coordination of Peer Review: Reviews all submissions to the journal to determine if they meet its content parameters, provide requisite information, and meet basic language standards for scientific literature. Coordinates the peer-review of designated articles, ensuring that peer review invitations are sent to an appropriate number of qualified reviewers, that reviewers respond in a timely way, and that reviewer comments are evaluated and, as appropriate, communicated to corresponding authors, all the while adhering to the journal's reviewer integrity and confidentiality policies. Contracts and oversees the Assistant Editor cadre that provides reviews of specified articles. Creates and maintains a robust reviewer database. Editing Standards: Responsible for the editing standards for the Journal, working with the Publisher's Journal Manager to ensure the high quality of substantive editing, revision, and proofreading of all accepted articles and compiled issues . Monitors any disclosure of use of artificial intelligence (AI) tools in all articles and ensures that any such AI use falls within acceptable parameters established in Journal and Publisher policy on AI. Understands and attends to complex technical content (including tables, figures, photographs, and line art) in addition to style, format, accuracy, clarity, and consistency. Responsible for quality of published articles and issues, including commentaries, editorials, and/or letters as well as multimedia content (e.g., video interviews and transcripts) that may be appended to the articles or developed for the website. At the direction of editorial leadership, edits certain articles as necessary. Journal Liaison: The appointed liaison for journal production with the editorial leadership team and the publisher (Elsevier). The publisher's primary contact for all day-to-day production issues, including scheduling and web posting for individual articles and issues. Ensures that each issue is published and posted according to schedules. Gathers and tracks all data and metrics for the journal and maintains the dashboard that is used to monitor article and issue flow, timeliness, peer review, financials, and other key measures of success. Production Oversight: Collaborates with Production during copyediting, typesetting, and proofreading. Reviews copyeditor's changes, answers proofreaders' queries, and checks layout as necessary. Ensures that author edits are incorporated as appropriate by Production. Directs print and digital layout and presentation of data in tables and figures to ensure that all articles follow established design standards and are intelligible to intended professional audiences. Journal Table of Contents and Précis: Responsible for assembling issues under the direction of editorial leadership, crafting Tables of Contents, and writing brief blurbs on all accepted articles that can be used in the journal's table of contents and on its website. These blurbs are reviewed by editorial leadership to ensure they accurately describe article content. Marketing and Public Relations: Participates in determining and implementing marketing and public relations for the journal, in collaboration with the Publisher (Elsevier) and the sponsoring organization (Joint Commission). Reviews promotional copy and press releases as needed. Participates in conceptualizing, creating, and/or securing multimedia content on the journal website to complement the peer-reviewed articles, with the goal of maintaining a dynamic web presence for the journal. Works with editorial leadership to create video interviews in support of key articles and topics and leverages that content to enhance the reach and visibility of the journal. Responsible for the journal's social media, including identifying and posting key articles and topics with meaningful contextual comments to engage social media users Qualifications The level of knowledge equivalent to that ordinarily acquired through completion of a bachelor's degree in English or journalism. At least 5 to 7 years of experience managing the peer review and production processes of a scholarly journal in the health sciences. Experience in working with an online manuscript submission and tracking system. Excellent communication skills, both in writing and orally. Succinct, effective, and professional at all times. Strong substantive editing skills and ability to recognize and articulate content development needs. Ability to understand, analyze, edit, and communicate complex material in a wide range of healthcare areas and ensure effective communication of same. Excellent time management skills and comprehensive attention to details. Able to successfully manage multiple projects, work well under pressure, and adhere to all editorial and production schedules and deadlines. Interpersonal skills needed to interact with and elicit cooperation of internal staff and external authors, reviewers, and content experts. High level of professionalism and commitment to high standards, assertiveness, integrity, and discriminating judgment We offer a comprehensive benefit package. For a complete overview of our benefits package, please visit our Joint Commission Career Page This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. The description is not an exhaustive list of all duties, responsibilities, knowledge, skills, and abilities, and working conditions associated with this position. All requirements are subject to possible modification and reasonably accommodate individuals with disabilities. Min USD $33,000.00/year Max USD $44,000.00/year

The Manager of Business Intelligence is responsible for directing and overseeing the Business Intelligence Strategic Plan and roadmap in support of all enterprise reporting and analytics that drives insight to action. This position is a senior leader position that requires continual technical knowledge and growth in the areas of Business Intelligence, Artificial Intelligence, Big Data and Machine Learning. Responsibilities Builds a cohesive BI strategy and roadmap for the organization, aligning with business priorities and opportunities in support of the vision to transform the company into a business that can compete on an information and analytics level. Manages strategic, tactical and operational technical responsibilities associated with BI functional areas such as data modelling, ETL, reporting analytics & self-service BI. Leads the BI Community of Practice by collaborating with data stewards, technology and business stakeholders. Serves as the product owner for data discovery and data modelling tools and workflows - championing best practices, data definitions and issue resolution across multiple teams and systems. Lead the BI team by executing a vision for the delivery of information and analytics platforms and solutions to the business's key stakeholders. Manages, mentors, motivates and build a team of BI data analysts and Data Architects that drive excellence in delivery. Develops enterprise data quality management programs and tools. Develops data training/data literacy programs to drive a data culture across the organization. Manages BI infrastructure and licenses, ensuring high availability, performance and access to all users required skills. Stays abreast of modern BI technology and works with the BI team to lay a roadmap for BI direction. Provide an analysis to upper management and drive a business case to develop Analytics solutions within existing systems that will help streamline and reduce costs. Qualifications Bachelor's degree in Computer Science or other related field OR equivalent work experience. Master's Degree (MIS or MBA) recommended or PMP. Must have at least 7 years of BI Manager experience. Must have at least 7 years working with any business intelligence tool such as, Tableau, or Power BI. Must have experience in managing and developing Business Intelligence Methodologies. Must have experience with Synapse and Power BI Datasets Must be proficient with the Microsoft Business Intelligence Semantic Model (BISM). This includes knowledge of Power BI, Power Pivot, Tabular and Molap Cubes. Must have knowledge of Power BI architecture which includes, the Tabular model, Role Level Security (RLS) in Power BI, Embedded Power BI implementation architecture and interaction with Web Applications. Must be able to generate data models using either Kimball or Inmon enterprise data modeling. Must have experience with Azure ADF when utilized with ETL (Type 1 and Type 2) dimensions. Excellent written and verbal communication Proficient in developing detailed requirement specifications, system documentation, workflow procedures, and data modeling documentation. Communicates system changes and issues to both business sponsors and IT staff. Works independently or as a part of a team to support cross-team architecture requirements. Ability to mentor/coach all levels of staff. Proficient at taking a project from inception to completion including project planning, status reporting, requirements gathering, design, coding, testing and implementation of a quality product. Ability to prepare effective presentations including meeting facilitation. Exhibits strong problem-solving skills and resourcefulness. Uses expertise to identify and analyze problems and assess potential issues to improve applications in a timely manner. Knowledge of Business Intelligence technology trends and directions and can provide the best solution to any problem. Ability to understand and utilize Cube and Pivot technology. Competent in understanding complex data models. This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. The description is not an exhaustive list of all duties, responsibilities, knowledge, skills, and abilities, and working conditions associated with this position. All requirements are subject to possible modification and reasonably accommodate individuals with disabilities. Min USD $117,000.00/year Max USD $156,000.00/year

Nationwide Search - Selected candidate can be located anywhere in the United States. The Medical Technologist Surveyor conducts thorough evaluations of laboratory programs across the United States. Applies systems analysis skills and inductive reasoning skills to determine laboratory's degree of compliance with applicable standards-based issues in health care to assess compliance and to identify opportunities for improving compliance. Prepares management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points. Effectively communicates this information in a constructive and collegial style. Participates in other Joint Commission activities as assigned by supervisor. Qualifications Medical Technologist with Masters degree in a health-related field. Registered with nationally accredited organization. Certification requirement: You must hold a CPHQ certification (Certified Professional in Healthcare Quality) through National Association for Healthcare Quality (NAHQ) at time of hire or attain by 12/31/28. Candidates must have experience in three or more technical areas. Working knowledge of compliance and regulatory accreditation is essential. Candidates must be able to demonstrate strong customer service skills, have experience working in a large point of care setting and have experience in leading or participating in regulatory and safety committees. Experience in sales or teaching experience is highly desirable. Five years of recent experience, including 3 years of direct clinical experience in the appropriate health care setting(s), and 2 years of accreditation or certification leadership or senior management experience. Contemporary knowledge of and experience in health care operations, clinical practice, use of performance improvement methods to assess organizational performance, and current research and trends relative to health care. Experience in an accredited health care organization is preferred. Experience, including direct involvement, in healthcare accreditation surveys preferred. Knowledge of Joint Commission standards and direct involvement with a minimum of two Joint Commission surveys preferred. Physical Abilities: Must be able to observe, in real time and without slowing or otherwise interrupting the progress of all applicable types of ongoing health care treatment (e.g., including emergency treatment, treatment during weather and other extreme situations, etc.). Standing for long periods of time, walking lengthy distances, lifting, climbing, stooping, pulling, and pushing to adequately inspect and observe all medical facilities, equipment, and procedures, such as emergency exit procedures, remote storage facilities, any areas where cleanliness may affect the possibility of infection, medical equipment, etc., including the following activities: walking up and down stairways (e.g., to test escape routes, assess safety of emergency exits, regulatory compliance, etc.); removing obstructed covers or impediments to equipment or other mechanical areas. examining small and often dirty printed labels and print on equipment. Must be able to engage in extensive travel as set forth above, including driving a car to remote locations, flying on small airplanes and into small airports, traveling in all types of weather conditions, etc. Candidates interested in part time positions must be available to work two weeks per month .48 FTE and must provide two weeks of availability for the purpose of scheduling. .70 and 1.0 FTE full time is also available. All positions require 100% nationwide travel. now hiring for orientation classes in Feb/March 2026 The Joint Commission offers a comprehensive benefits package. For an overview of our benefits package, please visit our Joint Commission Career Page #LI-REMOTE Min USD $105,000.00/year Max USD $105,000.00/year

The User Experience Manager is tasked with creating intuitive, engaging, and highly effective experiences across all digital platforms. This role demands a unique combination of creative vision, technical proficiency, andfront-end technologies expertise to seamlessly integrate user-centered design principles. Key responsibilities include conducting research, usability testing, analyzing feedback to guide design decisions, creating wireframes, and assembling high-fidelity mockups to clearly communicate design concepts. Additionally, the manager has a role in editing content on digital platforms, ensuring its relevance, engagement, and alignment with the enterprise's brand messaging. **Responsibilities** + **Digital Strategy:** Supports the execution of a multi-year strategy with a focus on user experience (UX) to deliver an impactful digital presence across the enterprise. Conduct research to understand users' digital interactions, develop comprehensive UI/UX strategies, edit content, create detailed wireframes and interactive prototypes, and build and maintain reusable HTML, CSS, and JavaScript code. + **Websites:** Collaborate with cross-functional teams to create and sustain user-focused websites that prioritize exceptional user experience. Utilizes expertise in UX to deliver seamless functionality and visually compelling interfaces. Contributes to managing and optimizing content for personalization and A/B testing. Assists with ticket overflow as needed to support enterprise requests for updates to websites. + **Digital Asset Management System (DAMS):** Contributes to directing the day-to-day management of the DAMS, ensuring seamless integration with design and development to optimize the user experience across all digital platforms. Participates in managing digital assets, auditing meta data for files, and defining workflows. + **Other Platforms:** Designs, develops, and implements responsive broadcast emails templates and enhances the intranet for an intuitive user experience. Consult on digital best practices and review analytics with the Media Team to ensure data strategy adherence. + **Analytics & Reporting:** Creates and maintains comprehensive reports on user experience (UX) metrics, development progress, and front-end performance, ensuring data-driven insights guide design and development decisions. + **Technical Support:** Provide technical support and troubleshooting expertise for UX, ensuring seamless integration of design concepts and functionality. + **Policy:** Adheres to all digital policies and audits content to verify it adheres to accessibility standards. + Other duties as assigned. **Qualifications** + Bachelor's degree in business, marketing, communication, information technology, or related field required. + 4+ years of experience in UX/UI including responsive design, accessibility standards, and cross-browser compatibility. + Proficiency in design tools such as Adobe Creative Suite, Sketch, Figma, etc. + Proficiency in front-end technologies such as HTML5, CSS3, JavaScript, JQuery, Bootstrap and frameworks/libraries like React, Angular, or Node.js. Experience with version control systems such as Git. + Strong experience with Sitecore XM Cloud and Sitecore Content Hub. + An understanding of analytics and a demonstrated ability to create and distribute reports. + Skilled at managing multiple projects and deadlines simultaneously. + Strong attention to detail and experience as a team member on a large initiative that utilized project management. + Strong oral and written communication abilities. + Knowledge of user testing and usability best practices. + Experience documenting business requirements. This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. The description is not an exhaustive list of all duties, responsibilities, knowledge, skills, and abilities, and working conditions associated with this position. All requirements are subject to possible modification and reasonably accommodate individuals with disabilities. **Job Locations** _US-IL-Oak Brook_ **Job ID** _2025-7065_ **\# of Openings** _1_ **Category** _Information Technology_ + Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. + Please view Equal Employment Opportunity Posters provided by OFCCP here. + The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. + This Organization Participates in E-Verify. Click here for more information.

The Nursing Care Center RN - Field Representative, surveys long term nursing care organizations throughout the United States. Applies systems analysis skills and inductive reasoning skills to determine health care organizations' degree of compliance with applicable standards and functionality of care delivery systems. Engages health care organization staff in interactive dialogues on standards based issues in health care in order to assess compliance and to identify opportunities for improving compliance. Prepares management reports that clearly link individual standards deficiencies with potential systems vulnerabilities and related organization risk points. Effectively communicates this information to health care organization leadership in a constructive and collegial style. Participates in other Joint Commission activities as assigned by supervisor. **Qualifications** **KNOWLEDGE, SKILLS, CREDENTIALS AND ABILITIES:** Field Representatives must have the following essential knowledge, credentials, characteristics and abilities: + Qualified candidates must be a graduate of approved school of nursing and hold a Master's degree in appropriate discipline. + Current professional license in discipline required at time at time of hire and must be maintained throughout the duration of employment. + Nursing Home Administration license preferred. + Candidates must have five years of experience working in various components of a long term care, including three years direct clinical experience, and two years senior management experience. + Ideal candidates will have experience in a culturally diverse work environment; Fluency in Spanish is a plus. + The team players we select to take on these highly visible, challenging roles will have strong interpersonal, communication and problem-solving skills, expertise in interviewing, and PC proficiency. + Certification requirement: You must hold a CPHQ certification (Certified Professional in Healthcare Quality) through National Association for Healthcare Quality (NAHQ) at time of hire or by December 31, 2028. **Full-time and part-time positions are currently available** .Candidates interested in part time positions must be available to work two or three weeks per month, and must provide three or four weeks of availability for the purpose of scheduling. All positions require 100% nationwide travel. **_Physical Abilities:_** 1. Must be able to observe, in real time and without slowing or otherwise interrupting the progress of, all applicable types of ongoing health care treatment (e.g., including emergency treatment, treatment during weather and other extreme situations, etc.). 2. Standing for long periods of time, walking lengthy distances, lifting, climbing, stooping, pulling, and pushing in order to adequately inspect and observe all medical facilities, equipment and procedures, such as emergency exit procedures, remote storage facilities, any areas where cleanliness may affect the possibility of infection, medical equipment, etc., including the following activities: + walking up and down stairways (e.g., to test escape routes, assess safety of emergency exits, regulatory compliance, etc.); + removing obstructed covers or impediments to equipment or other mechanical areas; + examining small and often dirty printed labels and print on equipment; + Mustbe able to engage in extensive travel as set forth above, including driving a car to remote locations, flying on small airplanes and into small airports, traveling in all types of weather conditions, etc + **We are currently hiring for our orientation class to take place in November 2025 (tentative) and February 2026.** We offer comprehensive benefits for our employees.For an overview of our benefits package, please visit our Joint Commission Career Page (https://www.jointcommission.org/careers/#434f5b531a144a35906939ce76ce893c\_cf7b457e1e**********d569f5c839cb) Currently seeking Full-time _This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. The description is not an exhaustive list of all duties, responsibilities, knowledge, skills and abilities, and working conditions associated with this position. All requirements are subject to possible modification due to business needs and/or reasonable accommodations for individuals with disabilities._ **Min** USD $115,000.00/year **Max** USD $115,000.00/year **Job Locations** _US-IL-Oakbrook Terrace_ **Job ID** _2025-6933_ **\# of Openings** _1_ **Category** _Field Representative (Surveyor/Consultant)_ + Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. + Please view Equal Employment Opportunity Posters provided by OFCCP here. + The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. + This Organization Participates in E-Verify. Click here for more information.