Front Desk Sales Associate
Front desk associate job at The Lash Lounge
Job DescriptionBenefits:
Competitive salary
Employee discounts
Free food & snacks
Free uniforms
Opportunity for advancement
Training & development
WHO WE ARE:
At The Lash Lounge, we create more than beautiful lashes and brows. We operate at the highest standards of excellence and deliver unforgettable guest experiences. As the first lash only salon in the United States, we have set the benchmark in the industry and now proudly operate over 130 locations nationwide. We are the premier leader in lash extensions and luxury salon services including lash lifts, brow lamination, lash and brow tinting, and threading. Our mission is to deliver a warm, welcoming, and elevated experience while focusing on the health and care of our guests' natural lashes and brows. Every service is tailored. Every detail is perfected.
WHO WE ARE LOOKING FOR:
Are you passionate about beauty, driven by results, and energized by connecting with people? We are looking for a highly motivated and experienced front desk sales associate who is ready to grow into a leadership role. As the first face of our salon, you will set the tone by creating unforgettable luxury level guest experiences. You'll thrive if you:
Excel in customer service
Are confident promoting and selling memberships that provide real value to our guests
Bring a positive and upbeat attitude to every shift
Have a natural drive for sales, organization, multi tasking, and leadership.
This is not just a front desk role. It's a launching pad for your future. If you have passion for sales, people, service and want to grow in the beauty and franchising industry, we want to connect with you.
COMPENSATION:
Range $18-$20 hourly depending on experience level
RESPONSIBILITIES:
Increase membership sales and retail sales
Greet visitors and provide an excellent customer experience
Book appointments in person or by phone
Contribute to group operations, such as inventory maintenance
Maintain a clean and inviting environment
REQUIRED SKILLS:
1+ years customer service or retail sales experience
Strong attention to detail
Ability to multitask in a fast-paced environment
Ability to work evenings and weekends
Experience with MindBody Software is a plus!
WHY JOIN OUR TEAM?
Hourly wage; commensurate with experience + Commissions on sales
Growth opportunities
Free lash extensions
Discounts on retail products
Hours:
Sunday 11:30-5:30
Monday, Tuesday, Thursday 2-8 (close)
Temporary Front of House Associate
Denver, CO jobs
Our client, a luxury fashion brand, is seeking a Temporary Front of House Support Associate to join the team at their boutique at Cherry Creek Shopping Center in Denver.
This is a full-time temporary position starting immediately and continuing for the next six weeks, with the potential to extend based on performance and business needs. Candidates should be able to adhere to a flexible retail schedule with weekend and holiday availability as needed.
Job Duties Include:
Welcome and engage clients as they enter the store, directing traffic flow.
Represent the brand with enthusiasm and knowledge, maintaining an energetic and festive attitude to create a memorable holiday experience for every customer.
Support client advisors by keeping customers engaged while sales are facilitated, ensuring a seamless and enjoyable shopping journey.
Assist with light stock management, including restocking shelves and maintaining an organized and visually appealing sales floor.
Drive product awareness and sales by confidently discussing the holiday gifting assortment and helping clients find products that match their needs.
Additional duties as needed.
Job Qualifications Include:
2+ years of experience with FOH support within a retail setting.
Ability to act as a team player.
Strong problem-solving and multitasking abilities with excellent communication and organizational skills.
Ability to lift up to 50lbs and stand for duration of shift.
Salary: $22/hr
The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required.
While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you!
If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process.
Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law.
We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact ****************
For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law.
Please refer to our website: ***************** for access to our Right to Work and E-Verify.
Order Entry Specialist
Emeryville, CA jobs
Order Management Specialist
Pay Range: $25-$30/hour
Contract 6-10 months
We're looking for an Order Management Specialist to ensure accurate and timely processing of orders in a dynamic, fast-paced environment. This role requires strong attention to detail, excellent organizational skills, and the ability to collaborate across multiple teams.
Key Responsibilities:
Process and manage customer orders from entry to fulfillment, ensuring accuracy and compliance with internal standards
Maintain and update order information in ERP systems
Communicate with vendors and internal teams to resolve discrepancies or delays
Monitor inventory levels and coordinate with supply chain teams to ensure product availability
Generate and analyze reports to track order status and identify trends or issues
Support process improvements to streamline order management
Requirements & Qualifications:
Previous experience in data entry and order management
Experience with SAP or similar ERP systems (preferred)
Proficient in Microsoft Excel, Word, and Outlook
Strong ability to prioritize tasks and manage multiple deadlines
Detail-oriented and highly organized
Excellent written and verbal communication skills
Ability to communicate professionally and respectfully with all levels of staff and management
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Front Desk Receptionist
Renton, WA jobs
Front Desk Receptionist (Contract - 4 Months) Location: Spokane, WA Work Arrangement: Fully Onsite Contract Duration: 4 Months We are seeking a professional and friendly Front Desk Receptionist to join our team on a short-term contract. This role is the first point of contact for visitors and clients, ensuring a welcoming and organized front desk experience. Key Responsibilities:
Greet and assist visitors in a courteous and professional manner
Answer and direct phone calls promptly
Manage incoming and outgoing mail and deliveries
Maintain a clean and organized reception area
Provide administrative support as needed
Qualifications:
Previous experience in a receptionist or customer service role preferred
Strong communication and interpersonal skills
Proficiency in Microsoft Office Suite
Ability to multitask and stay organized in a fast-paced environment
Schedule:
Full-time, Monday-Friday
Fully onsite in Spokane, WA
Pay Details: $20.00 to $24.00 per hour
Search managed by: Gerald Morales
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Bilingual Data Entry Receptionist
North Las Vegas, NV jobs
Ultimate Staffing Services is actively seeking a Bilingual Data Entry Receptionist for a temporary role in a dynamic construction environment in Nevada. This position offers the potential to transition into a full-time role. The ideal candidate will be bilingual and possess strong data entry skills to effectively manage invoices and other administrative tasks.
Responsibilities
Manage data entry of invoices, approximately 300+ per week, including printing, date stamping, logging unapproved invoices, matching with purchase orders, and submitting for approval.
Organize and move emails to the shared drive, ensuring proper documentation and accessibility.
Verify fuel logs and perform scanning duties as required.
Operate within Trimble (formerly Viewpoint), similar to Sage software, to manage data and processes.
Maintain the kitchen area by unpacking and stocking the fridge and snacks, taking out trash, and general cleanup. General office tasks
Handle phone calls and manage the lobby area, although the volume is typically low.
Work independently in a quiet office setting, with occasional interaction with field workers.
Ensure attire is casual but professional; no ripped jeans or flip flops.
Requirements
Bilingual proficiency is required.
Strong data entry skills with attention to detail and the ability to review and think through information.
Ability to work independently and manage tasks efficiently.
Previous experience in a construction environment is a plus.
Required Work Hours
Monday through Friday, first shift.
Benefits
While this is a temporary position, it offers the opportunity for a full-time role, providing a chance for growth within the company.
Additional Details
Salary: $20 - $21 per hour
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Front Desk Receptionist
Spokane, WA jobs
Front Desk Receptionist (Contract - 4 Months) Location: Spokane, WA Work Arrangement: Fully Onsite Contract Duration: 4 Months We are seeking a professional and friendly Front Desk Receptionist to join our team on a short-term contract. This role is the first point of contact for visitors and clients, ensuring a welcoming and organized front desk experience. Key Responsibilities:
Greet and assist visitors in a courteous and professional manner
Answer and direct phone calls promptly
Manage incoming and outgoing mail and deliveries
Maintain a clean and organized reception area
Provide administrative support as needed
Qualifications:
Previous experience in a receptionist or customer service role preferred
Strong communication and interpersonal skills
Proficiency in Microsoft Office Suite
Ability to multitask and stay organized in a fast-paced environment
Schedule:
Full-time, Monday-Friday
Fully onsite in Spokane, WA
Pay Details: $20.00 to $24.00 per hour
Search managed by: Gerald Morales
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Front Desk Receptionist
Ferndale, WA jobs
Front Desk Receptionist (Contract - 4 Months) Location: Spokane, WA Work Arrangement: Fully Onsite Contract Duration: 4 Months We are seeking a professional and friendly Front Desk Receptionist to join our team on a short-term contract. This role is the first point of contact for visitors and clients, ensuring a welcoming and organized front desk experience. Key Responsibilities:
Greet and assist visitors in a courteous and professional manner
Answer and direct phone calls promptly
Manage incoming and outgoing mail and deliveries
Maintain a clean and organized reception area
Provide administrative support as needed
Qualifications:
Previous experience in a receptionist or customer service role preferred
Strong communication and interpersonal skills
Proficiency in Microsoft Office Suite
Ability to multitask and stay organized in a fast-paced environment
Schedule:
Full-time, Monday-Friday
Fully onsite in Spokane, WA
Pay Details: $20.00 to $24.00 per hour
Search managed by: Gerald Morales
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Front Desk Receptionist
Fairchild Air Force Base, WA jobs
Front Desk Receptionist (Contract - 4 Months) Location: Spokane, WA Work Arrangement: Fully Onsite Contract Duration: 4 Months We are seeking a professional and friendly Front Desk Receptionist to join our team on a short-term contract. This role is the first point of contact for visitors and clients, ensuring a welcoming and organized front desk experience. Key Responsibilities:
Greet and assist visitors in a courteous and professional manner
Answer and direct phone calls promptly
Manage incoming and outgoing mail and deliveries
Maintain a clean and organized reception area
Provide administrative support as needed
Qualifications:
Previous experience in a receptionist or customer service role preferred
Strong communication and interpersonal skills
Proficiency in Microsoft Office Suite
Ability to multitask and stay organized in a fast-paced environment
Schedule:
Full-time, Monday-Friday
Fully onsite in Spokane, WA
Pay Details: $20.00 to $24.00 per hour
Search managed by: Gerald Morales
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Front Desk Associate
Cambridge, MA jobs
About The EngineFounded by MIT, The Engine's mission is to provide capital, resources, and comprehensive support to help founders build the next generation of world-changing companies. About the PositionThe Front Desk Assistant is a member of our Community Operations Team. This team is small, so everyone collaborates and helps each other by taking on any task- big or small- and maintaining a "can do" attitude. The team works together to ensure that guests and residents feel well cared for, the physical space is functional and organized, and events are well-planned and run smoothly. Some work is independent while other work requires collaboration with other members of the team or The Engine Accelerator staff.Areas of Responsibility
Represent the Engine to all visitors, staff, and guests
Oversee and maintain a presence at the front desk of The Engine at 750 Main St during scheduled business hours
Greet visitors warmly and ensure an efficient hand-off to their host using our guest management system
Comfortable navigating and using various digital tools, software platforms, and technology systems relevant to the role
Monitor building badges and keys; program access to building as directed; periodically update database system to ensure accurate information; verifying credentials, and using security platforms to monitor and control entry points
Provide support with event planning; reserve spaces; place and receive catering orders; set-up/breakdown furniture; work with host to ensure all preparation details are addressed
Maintain relationships with facilities team and applicable vendors; triage issues and place service calls; schedule routine equipment service and warranty appointments
Assist with monthly invoicing
Keep desk tidy & office supplies stocked, organized, inventoried and readily available.
Order supplies for events, office, and team members
Assist the Operations Team at 750 Main St. with building walkthroughs and maintenance of conference rooms and kitchens
Assist in Operations Team tasks as needed
Job Requirements
Mission-oriented, energetic and upbeat with the resilience and demeanor to meet deadlines in a fast-paced environment, while remaining calm and composed
Effective communication skills
Highly value teamwork
Take ownership over tasks and follow them through to completion
Detail-oriented and very organized, with solid time management skills
Independent, reliable, and willing to learn
Curious about tech with the capacity to learn and provide basic tech support
Bring a fresh perspective and new ideas for improving experience and efficiency
Appropriately social with fellow team members, guests, and staff
A High School Diploma or equivalent experience
Relevant professional work experience
Proficiency with Microsoft Word, PowerPoint, Excel, and Google Apps
Ability to lift 35 lbs.
$24 - $32 an hour We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Auto-ApplyFront Desk/Sales Associate
Wellesley, MA jobs
StretchLab Wellesley is currently seeking a high energy, passion filled and sales motivated individual that is fitness minded and has a love for community and our brand!
Founded in 2015 in Venice, California, StretchLab is the industry leader in offering one-on-one assisted stretching. With Co-Founders coming from the Personal Training industry, Stretch Lab has created a variety of offerings to empower clients to ‘Live Long'. StretchLab has gathered a team of experts already certified in an array of related fields - physical therapy, chiropractic medicine, yoga, Pilates, and more - and brought in the world's leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. StretchLab's proprietary flexologist ™ training ensures that their client's receive a world class stretching session. StretchLab currently has three locations in Southern California with immediate plans for expansion.
POSITION:
The purpose of the Sales Associate is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into Intro Classes. The Sales Representative also assists with retaining current members. Fitness knowledge or background is preferred but not required.
REQUIREMENTS:
Excellent sales, communication, and customer service skills required
Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail
Ability to learn and use the Club Ready software system
Ability to stand or sit for up to 8 hours throughout the workday
Must be fluent in English and have excellent communication skills via in person, phone and email
Must be able to work under pressure and meet tight deadlines
Must have proficient computer skills
Daily and/or occasional travel may be required.
Available to work weekends
RESPONSIBILITIES:
Assist the General Manager with the sales process of lead generation, follow up, and close
Book and confirm appointments
Manage the front desk to greet and check-in clients and prospects when they enter the studio
Conduct tours of the facility while establishing a relationship and targeting individual's needs and wants
Maintain acceptable level of personal sales production
Emphasize and enforce objectives of the club as a fitness and wellness provider
Present available services to current or prospective members
Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes
Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
Ensure studio is clean and tidy
Other duties as assigned
COMPENSATION & PERKS:
Competitive compensation based on experience
Free or discounted memberships
Commission paid on sales
Opportunity for bonus based on performance.
Huge opportunities for growth within the studios, including additional sales and management opportunities
Auto-ApplyChildren's Ski School Front Desk Associate Lead
New Mexico jobs
Children's Ski School Front Desk Associate Lead Angel Fire Resort is looking for an enthusiastic Children's Ski School Front Desk Associate Lead to join our team this winter. The Children's Ski School Front Desk Associate Lead will have the opportunity to shape our guest experience by providing exceptional knowledge about our Children's Ski School programs, coordinating the check-in activities of the children's ski school program, and selling children's ski school packages, rentals, lessons, lift tickets, and retail items. This position will provide operational support to the supervisors and managers of Children's Ski School- including the oversight of all Children's Ski School Front Desk Staff. The successful candidate will provide exceptional customer service, will work well in a demanding environment, and will share our passion of excellence. Base Pay: Starts at $16/hr per hour depending on experience (plus free lunch!)
Location: On Mountain, Ski School
Employee Type: Hourly, Non-Exempt
Job Category: Seasonal full-time, part-time, and holiday only positions are available
Leadership Responsibilities: Yes, will oversee Front Desk Staff under the guidance of supervisors and managers Required Certs or Licenses: No, all training will be provided. Attendance: Reliable, predictable, punctual and in-person attendance is an essential function of this job. Due to the resort nature of our business, applicants should expect to work weekends and holidays.
Estimated start date: Early December 2025
Minimum Age: 18 years old Typical Shift: 7:30am-4pm
Environment: This is a mostly indoor position. Must be able to stand and talk for long periods of time, and occasionally lift/carry 30lbs. Employee Housing: ************************************************************* Employee Benefits: ************************************************************** Essential Duties and Responsibilities include the following:
(other duties may be assigned)
Helps with scheduling of cashiers based on projected daily business levels.
Prepares the facility to receive children and parents for each day of scheduled operation.
Meets parents and assists with lesson selection, the completion of lesson forms and student information forms.
Answers questions concerning cost of items, hours of operation, products offered, age requirements, closures due to weather, etc.
Provides information pertaining to hotel services; shopping, dining, resort activities, entertainment, and travel directions.
Speaks with guests by phone to guide lesson and retail purchases.
Stays educated on all of the lessons offered, products available, restrictions, requirements, and prices so as to meet the individual needs of the guest.
Ensures that patrons complete the appropriate releases of liability.
Performs all cash, credit and debit-ware collections, and provides guest with confirmation of reservation.
Operates the computer sales system to facilitate the sale of items requested by patrons.
Uses ticket dispensing machine that automatically prints number of tickets requested by patron and hands ticket to patron.
Organizes all paperwork for both new and returning students.
Coordinates Reservations fulfilled through Mountain Reservations as well as take new reservations within the 48-hour window.
Assists in the process of returning students: end of day check-in and returning equipment
Helps monitor doors to ensure children are under supervision at all times.
Cleans and vacuum floor before leaving for the day and stocks retail items such as gloves, hats, sunscreen, gators, etc.
Shovels snow and picks up trash around the ski school building.
Monitors Angel Fire Resort web site on a regular basis to be continually informed of mountain conditions, activities, and events.
Other associated tasks & duties as assigned.
About Angel Fire Resort: Angel Fire Resort is a top year-round mountain resort destination in New Mexico. The resort is situated at over 8,600′ elevation in the Southern Rocky Mountains, 30 minutes east of Taos and has views of Wheeler Peak, the highest point in New Mexico. Employees come from all over the world for our winter and summer seasons, which makes for a unique and diverse team to work with. Angel Fire strives to offer the best value and choice for family outdoor recreation activities to its members, guests and visitors-including skiing, snowboarding, tubing, sledding, golf, mountain biking, golf, disc golf, zip lines, tennis, fishing, hiking, premium RV sites, dining and more.
Front Desk Agent ("Agente de Recepcion")
Palm Springs, CA jobs
Job Details Hyatt Palm Springs - Palm Springs, CA Full-Time/Part-Time $17.00 - $18.00 Hourly Any Admin - ClericalDescription
Perform in a pleasant, professional, and efficient manner, a combination of duties related mainly to guests needs, including but not limited to; registration, checkout and cashiering thereby contributing to an overall pleasant and positive guest experience.
ESSENTIAL RESPONSIBILITIES
Greet and welcome guests upon arrival.
Execute the registration and checkout process at the front desk.
Accept payment for guests accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate reports of receipts daily. Cash checks and exchange currency for guests.
Accurately handle cash transactions and balance a cash drawer to the given amount.
Acknowledge rewards members and returning guests.
Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.
Review current days arrival reports. Check all special request reservations to ensure that the room is blocked per request, VIPs identified, billing is set up correctly, deposits are taken, and other departments are notified of room assignment.
Attend all scheduled training, departmental and hotel meetings.
Ensure awareness of special promotions, daily activities, arriving VIPs, Group/Conferences in house, special requests, and scheduled shuttles.
Practice safe work habits and ensure safe work practices to avoid injury to self and others.
Ensure all privacy and security protocols are followed as well as departmental and company procedures.
Answer all calls promptly correctly transfer all calls to appropriate departments.
Confer and cooperate with other departments to ensure coordination of guest needs. Logging of all guest requests and room defects in the appropriate system. Follow up with guest after the completion of requests and repairing of any defects to ensure resolution to their satisfaction.
Answer inquiries pertaining to hotel policies, services, registration, shopping, dining, entertainment, and travel directions.
Maintain an extensive knowledge of the hotel, its services, and facilities. Along with a general knowledge of the city where the hotel is located and its attractions.
Maintain lobby cleanliness and organization.
Assist in booking reservations.
Assist with handling mail, packages, facsimiles, and guest items.
All other duties assigned by manager or supervisor.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
Assist with any guest inquiry.
Follow all company and safety and security policies and procedures.
Report maintenance problems, safety hazards, accidents, or injuries.
Perform other reasonable job duties as requested by direct and indirect supervisors.
PHYSICAL DEMANDS
Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems.
Must be able to stand and exert well-paced mobility for up to four (4) hours in length.
Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.
Must be able to lift up to 45 lbs. as needed.
Must be able to push and pull carts and equipment weighing up to 250 lbs.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.
Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations.
Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors.
Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.
Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally.
Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly, and other office equipment as needed.
Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
Must be able to speak, read, write, and understand the primary language used in the workplace.
Requires good communication skills, verbal, written and electronic.
Considerable knowledge of complex mathematical calculations and computer programs.
Must have excellent leadership capability and customer relations skills.
Must be detail oriented with outstanding organizational and communication skills.
Must possess basic computer skills.
Must possess basic computational ability.
Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
Knowledgeable about basic function of Windows OS, MS Office, PMS, PBX, Key system and POS.
Self-driven and able to work independently.
Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail.
EDUCATION
High school or equivalent education required.
EXPERIENCE
Experience in the hospitality industry preferred.
Experience in a front desk or customer service role preferred.
LICENSES OR CERTIFICATIONS
N/A
GROOMING
All Staff Members must maintain a neat, clean and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy.
ATTENDANCE
Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.
Front Desk Agent (Full-Time)| Axiom Hotel | San Francisco, CA
San Francisco, CA jobs
Axiom Hotel in San Francisco is looking for a friendly, detail oriented and hardworking Front Desk Agent to join our team! Pay Range $25.00 - $27.00 As a Front Desk Agent you will efficiently operate all functions of the front desk to include check-in, check out, cash handling, luggage assistance, problem solving and concierge functions. This position supports all operating departments to maintain a successful operation. Excellent customer relations and creating memorable guest experiences are of critical importance for the role. Our ideal candidate is warm "people-person" who is welcoming and friendly, dedicated, and detail-oriented. Our front desk is the hub of service for our guests, and we'd love to find someone who is passionate about providing great service and welcoming our guests to San Francisco. Come join an incredibly renovated, independent boutique hotel with an extraordinary team. We are happy to train the right person for the role. Axiom Hotel Within steps of the SoMa District in Downtown San Francisco, Axiom Hotel blends a sense of history with the modern touches of a digital age. Our pet-friendly boutique hotel rooms welcome those who desire a digital lifestyle delivered through seamless technology and elevated guest service. We are located in a classic century-old San Francisco building refreshed with electric modern touches. You arrive and depart with the knowledge that you have truly experienced the “Center of Next.” What You will Be Doing
Provide gracious and sincere customer service to all arriving and departing hotel guests and visitors.
Follow all specified hotel procedures to properly conduct Front of the House business including but not limited to:
Answering telephones in a prompt and professional manner and providing assistance to callers
Taking reservations in person and over the phone
Reading and responding to hotel email
Checking guests in and out
Completing group pre-registrations and key packets
Posting charges and processing payments
Communicating with Housekeeping and Engineering
Handling mail and coordinating deliveries of messages and packages
Anticipating guests' needs, acting promptly to acknowledge all guests, however busy and whatever time of day.
To react immediately, in a positive way, to resolve guest complaints, problems and suggestions, when necessary, referring to Hotel supervisory and/or management teams.
Develop in depth understanding of the property management system (Opera).
Communicate service and amenities of the hotel to guests and provide Concierge service as needed. Maintain a fluent knowledge of local restaurants, special events, city attractions, and activities.
Be completely familiar with all hotel information necessary to increase revenues and enhance customer satisfaction, including current rate structures and sales strategies: current special rates and restrictions: types and location of guest rooms available; and services, costs, hours and location of all hotel amenities, facilities and outlets.
To maintain awareness of current business levels.
Complete shift checklists and special projects as assigned.
To follow all specified procedures to correctly handle all cash, credit and gift certificate transactions.
Meet with departing Front Desk Agent to review business status, log-book and follow-up items.
Keep the front desk as well as lobby areas clean and well organized.
Be available to work irregular hours, including evenings, weekends and holidays.
Be completely familiar with hotel emergency procedures, and provide, calm, reassuring assistance to guests and fellow employees in the event of an emergency.
To follow all company policies and procedures.
To immediately report all suspicious occurrences and hazardous conditions.
To maintain the cleanliness and safety of work areas at all times.
Follow all company safety standards, including proper equipment handling to avoid injury to yourself and others.
To attend all mandatory meetings as directed.
To perform other tasks, including cross-training, as directed.
What We're Looking For
Must have High school diploma or equivalent.
A minimum of two years' experience in a customer/guest service and/or public contact related job.
Must be computer literate, ideally with a knowledge of Google Workspace.
High comfort level with various aspects of technology to ensure seamless day-to-day activities.
Excellent interpersonal skills and the ability to work well with co-workers and the public.
Possess a courteous, friendly and professional manner.
Ability to solve practical problems and deal with a variety of situations.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy.
Ability to work well under pressure and handle multiple tasks at once.
What's In It for You
Paid holidays
Paid Parental Leave
Tuition reimbursement opportunities - when you grow, we grow!
Leadership courses to improve your personal and interpersonal effectiveness.
Non-Negotiables (Our Core Values)
SERVE OTHERS.
LIVE 360.
BUILD A POSITIVE TEAM.
COMMUNICATE.
BE WILDLY PASSIONATE.
TAKE OWNERSHIP.
LEARN + INNOVATE.
EMBRACE CHANGE
As part of an organizational culture that embraces change and progress, this job description does not seek to limit the tasks and responsibilities of the position. Rather, it acts as a springboard for future career and personal development within the property team and entire Modus Hotels' community.
We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related.
Modus by PM Hotel Group will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.
This position is non-exempt and will require standing and moving at least 75% of the time.
Front Desk Agent ("Agente de Recepcion")
Redding, CA jobs
Job Details Sheraton Redding Hotel at the Sundial Bridge - Redding, CA Full-Time/Part-Time $17.00 - $17.50 Hourly Any Admin - ClericalDescription
Perform in a pleasant, professional, and efficient manner, a combination of duties related mainly to guests needs, including but not limited to; registration, checkout and cashiering thereby contributing to an overall pleasant and positive guest experience.
ESSENTIAL RESPONSIBILITIES
Greet and welcome guests upon arrival.
Execute the registration and checkout process at the front desk.
Accept payment for guests accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate reports of receipts daily. Cash checks and exchange currency for guests.
Accurately handle cash transactions and balance a cash drawer to the given amount.
Acknowledge rewards members and returning guests.
Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.
Review current days arrival reports. Check all special request reservations to ensure that the room is blocked per request, VIPs identified, billing is set up correctly, deposits are taken, and other departments are notified of room assignment.
Attend all scheduled training, departmental and hotel meetings.
Ensure awareness of special promotions, daily activities, arriving VIPs, Group/Conferences in house, special requests, and scheduled shuttles.
Practice safe work habits and ensure safe work practices to avoid injury to self and others.
Ensure all privacy and security protocols are followed as well as departmental and company procedures.
Answer all calls promptly correctly transfer all calls to appropriate departments.
Confer and cooperate with other departments to ensure coordination of guest needs. Logging of all guest requests and room defects in the appropriate system. Follow up with guest after the completion of requests and repairing of any defects to ensure resolution to their satisfaction.
Answer inquiries pertaining to hotel policies, services, registration, shopping, dining, entertainment, and travel directions.
Maintain an extensive knowledge of the hotel, its services, and facilities. Along with a general knowledge of the city where the hotel is located and its attractions.
Maintain lobby cleanliness and organization.
Assist in booking reservations.
Assist with handling mail, packages, facsimiles, and guest items.
All other duties assigned by manager or supervisor.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
Assist with any guest inquiry.
Follow all company and safety and security policies and procedures.
Report maintenance problems, safety hazards, accidents, or injuries.
Perform other reasonable job duties as requested by direct and indirect supervisors.
PHYSICAL DEMANDS
Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems.
Must be able to stand and exert well-paced mobility for up to four (4) hours in length.
Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.
Must be able to lift up to 45 lbs. as needed.
Must be able to push and pull carts and equipment weighing up to 250 lbs.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.
Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations.
Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors.
Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.
Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally.
Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly, and other office equipment as needed.
Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
Must be able to speak, read, write, and understand the primary language used in the workplace.
Requires good communication skills, verbal, written and electronic.
Considerable knowledge of complex mathematical calculations and computer programs.
Must have excellent leadership capability and customer relations skills.
Must be detail oriented with outstanding organizational and communication skills.
Must possess basic computer skills.
Must possess basic computational ability.
Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
Knowledgeable about basic function of Windows OS, MS Office, PMS, PBX, Key system and POS.
Self-driven and able to work independently.
Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail.
EDUCATION
High school or equivalent education required.
EXPERIENCE
Experience in the hospitality industry preferred.
Experience in a front desk or customer service role preferred.
LICENSES OR CERTIFICATIONS
N/A
GROOMING
All Staff Members must maintain a neat, clean and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy.
ATTENDANCE
Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.
Front Desk Agent | Homewood Suites | Oakland, CA
Oakland, CA jobs
What You'll Do:
You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you. In addition to generally spreading joy, you'll be making sure all guests receive excellent service from check-in to check-out.
A lot goes into creating a perfect hotel stay, and you'll play a huge role in this. We are looking to you to OWN the front desk area.
Here are a few of the other tasks that will keep you busy on a daily basis:
Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism. You should be passionate about providing exceptional customer service and rolling with the punches.
You will have excellent knowledge of the local happenings in the restaurants, entertainment, and sporting events and be eager to share this information with our guests.
You'll know how to handle cash responsibly and reliably, and use the tools of the trade: computers, databases, and property management systems to efficiently handle the technical side of the job.
Where You've Been:
We're looking for someone with a High School diploma (or equivalent) and preferably three to six months of related experience. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive manner at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit.
When You're Here:
Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.
Front Desk Agent
Brookfield, WI jobs
Job DescriptionBenefits:
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
Front Desk Agent Holiday Inn Brookfield, WI Benefits / Perks
Flexible Scheduling
Career Advancement Opportunities within IHG-branded hotels
Competitive Compensation
Supportive Team Environment
Training and Development Programs
Job Summary
Holiday Inn Brookfield, WI is seeking a friendly, professional, and service-driven Front Desk Agent to deliver the welcoming, guest-focused experience that aligns with IHG brand standards. In this role, you will support guests through all stages of their stayfrom check-in to check-outensuring each interaction reflects our commitment to comfort, consistency, and hospitality.
You will register guests, process payments, assign rooms, issue key cards, and maintain accurate records in accordance with IHG procedures. Strong communication with housekeeping and maintenance teams is essential to ensure room readiness and timely resolution of guest needs.
We are looking for a team member with excellent communication skills, a positive attitude, and the ability to remain calm and professional during busy or challenging situations. Your goal is to create a seamless and memorable guest experience consistent with IHG service expectations.
Key Responsibilities
Greet guests warmly and professionally in accordance with IHG service standards.
Manage guest check-in and check-out using the hotels PMS system accurately and efficiently.
Respond to guest inquiries by phone, email, and in person with clear, helpful information.
Make and modify reservations while ensuring accuracy and adherence to brand procedures.
Coordinate with housekeeping to confirm room readiness and communicate special guest requests.
Maintain thorough knowledge of hotel amenities, local attractions, room types, and IHG Rewards Club benefits.
Promote hotel amenities, upsell when appropriate, and ensure guest satisfaction throughout the stay.
Resolve guest concerns promptly using a calm, guest-focused approach.
Ensure compliance with IHG brand standards, health and safety protocols, and quality expectations.
Complete shift reports, required paperwork, and cash handling responsibilities accurately.
Qualifications
Friendly, outgoing, and professional demeanor.
Previous hotel or hospitality experience preferred but not required.
Strong understanding of hospitality service standards; familiarity with IHG systems is a plus.
Proficient in English; additional languages are beneficial.
Strong computer and multitasking skills.
Ability to resolve issues with a guest-first mindset.
Ability to stand for extended periods and lift up to 30 lbs.
Hotel Front Desk Agent
Romulus, MI jobs
Job DescriptionOverview We are looking for an enthusiastic Hotel Front Desk Agent to help us provide pleasant and memorable experiences for our guests. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you enjoy customer service and have work experience in the hotel industry, we would like to meet you.
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Provide information about our hotel, available rooms, rates and amenities
Communicate with housekeeping staff to ensure all rooms are ready to accommodate guest needs
Maintain updated records of bookings and payments
Education and Experience
Minimum of 1 year in Hotel Front Desk or other Service Experience
Minimum of High School education, Post-High School education preferred
Job Types: Full-time, Part-time
Pay: $13.00 - $16.00 per hour
Benefits:
Employee discount
Schedule:
Afternoon Shift
Monday to Friday
Weekends as needed
Work Location: In person
Evening Front Desk Agent| Cambria Austin Airport
Austin, TX jobs
All Candidates Must Be 21 Years Of Age And Have A Valid Driver License. Previous Hotel Front Desk And/Or Night Audit Experience Preferred.
Requires Occasional Shuttle Driving
Shifts vary depending on the needs of the hotel but all candidates must be willing to work at least two (2) Night Audit shifts per week.
Summary of Essential Job Functions
Approach each guest interaction with the mindset of exceeding guest expectations.
Driving the hotel shuttle as necessary or required.
Embrace the Cambria culture personifying it in daily interactions with guests and co-workers alike. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as restaurant, fitness center and pool hours, and local attractions.
Complete the registration process by inputting and retrieving information from a computer system, and confirming pertinent information including number of guests, all adult guest names, address, phone number, email address and room rate.
Help create an energized environment as a participating member of the Front Desk team. Embrace the Sheraton culture, striving to exceed guest expectations at every opportunity.
Promote the guest loyalty program providing recognition and benefits to all present members. Describe member benefits to non-members with the goal of enrollment.
Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide room keys and hotel information to guests.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record forms of payment. Post charges to guest rooms and house accounts using the computer.
Promptly answer the telephone using positive and clear communication. Input messages and guest requests into the computer.
Retrieve messages and communicate the content to the guest as appropriate. Issue luggage claims and store/retrieve luggage as requested. Issue mail, small packages and facsimiles for customers as requested.
Close guest accounts at time of check-out and ascertain satisfaction. In the event of dissatisfaction, negotiate service recovery.
Resolve guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as insufficient heating or air conditioning, cleanliness, and service, etc.
Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.
Do your part to assure the cleanliness and conditions of the lobby by straightening up after guests. Responsible for communicating larger issues to Housekeeping and Engineering for immediate attention.
When necessary, assist the AM Comp Ambassador with the duties of the morning breakfast including set up, food monitoring, cleaning tables, and breaking down the breakfast.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.
Abilities Required
Must have the ability to communicate in English.
Self-starting personality with an even disposition.
Maintain a professional appearance and manner at all times.
Must be willing to drive the hotel shuttle as necessary or required
Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
Ability to stand and move throughout the front office and continuously perform essential job functions.
Ability to access and accurately input information using a moderately complex computer system.
Ability to observe and detect signs of emergency situations. Ability to establish and maintain effective working relationships with associates, customers and patrons.
Must be able to stand and exert well-paced ability for up to 4-hours in length at a time. Ability to spend extended lengths of time viewing a computer screen.
Must be able to lift up to 15-lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
Front Desk Agent Guest Service
Jeffersonville, IN jobs
Job Summary: We are looking for a Guest Service Representative/Front Desk Clerk who will be responsible for greeting and welcoming guests to the hotel. Completes check-in and/or check- out of the guests stay. Accommodates special requests, follow thru with established check-in/out procedures. Benefits
Competitive Pay
Paid Time Off
Employee Rate Discounts for Hotel Stays
Team Work Environment
Opportunities for Growth
Responsibilities
Greet customers promptly with a friendly and sincere welcome. Use a clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as hotel amenities and local attractions
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer
Complete registration process by inputting and retrieving information from the computer system, confirming information including number of guests and room rate. Promote all marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and area's attractions
Promptly answer the telephone using a clear speaking voice. Answer telephone with the hotel's scripted greeting. Input messages into the computer and retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Ensure all guest correspondences are kept confidential
Close guest accounts at time of check out and inquire guest of satisfaction. In the event of dissatisfaction, contact management immediately
Resolve issues such as location changes, providing additional room amenities and credit issues
Record guest comments or complaints by listening and offering assistance in order to resolve any problems such as price conflicts, insufficient heating/cooling, etc.
Performs miscellaneous job-related duties as assigned
Requirements and Qualifications
Regular attendance is essential
May be required to work varying schedules and holidays
Required to fully comply with the hotel's rules and regulations
Any combination of education and experience equivalent to graduation from high school or any other combination of education, training, or experience that provides the required knowledge skills and abilities
Requires continual standing and movement throughout front office area
Periods of standing exceeding 50% of work shift are required
Maintain a well-groomed and professional appearance
About Us: American Hospitality Management, Inc. (AHM) is a nationwide, award-winning, hospitality management group servicing limited and full service hotels, extended stay, and resort properties. The team culture throughout AHM Corporate and each property is unlike any other. We are one big team who provide a creative and collaborative environment for one another, supports each other, and assists each other whenever we are able.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyFront Desk Coordinator
Front desk associate job at The Lash Lounge
Job DescriptionBenefits:
Employee discounts
Opportunity for advancement
Training & development
Bonus based on performance
Free uniforms
WHO WE ARE: Prosper and McKinney Locations Hiring
The Lash Lounge is the premier salon for lash extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Tinting, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests natural lashes.
WHO WE ARE LOOKING FOR:
Prosper and McKinney Locations Hiring
We're looking for a friendly, organized and confident Front Desk Coordinator to be the face of our lash salon! If you thrive in a fast-paced, beauty focused environment and love making people feel special, this is the place for you! You'll play a key role in creating an exceptional client experience- from the first phone call to checking out with a smile. Responsibilities include booking appointments, managing the schedule, handling guest check-ins/outs, and supporting our lash artists so they can do what they do best. We offer a positive team culture, performance based bonuses and plenty of room to grow! Hourly rate is based on experience, with opportunities to earn more through performance incentives.
RESPONSIBILITIES:
Greet visitors and provide an excellent customer experience
Book appointments in person or by phone
Increase membership sales and retail sales
Contribute to group operations, such as inventory maintenance
Maintain a clean and inviting environment
REQUIRED SKILLS:
Previous work experience in Front Desk, Sales or Retail, preferably in spa/salon/fitness/hotels
Great with people and enjoys interacting with customers
Exceptional customer service skills (in-person and over the phone)
Ability to multitask in a fast-paced environment
Can work weekends and evenings
Retail Sales Experience a plus
Experience with MindBody Software is a plus!
WHY JOIN OUR TEAM?
Hourly rate varies with experience!
Commissions on retail and membership sales
Growth and training opportunities
Free lash extensions and all other salon services!
Discounts on retail products
Be part of a fun, friendly environment