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The Legal Aid Society Jobs

- 845 Jobs
  • Navigator, DC Resource Bridge

    Legal Aid Society of Dc 4.2company rating

    Legal Aid Society of Dc Job In Washington, DC

    Legal Aid DC seeks two Navigators to join the DC Resource Bridge. DC Resource Bridge is a streamlined process for DC residents to access legal services through a single point of entry. Applicants will have the option to call a number or go to a website to seek legal services. The Navigators will speak with callers to understand the issue and process online requests. From there, the Navigators will connect the applicant with the appropriate provider using an online database system of DC legal aid providers, including contact information, areas of service, and eligibility criteria. Since 1932, Legal Aid has provided civil legal assistance to clients in individual cases and engaged in systemic reform. Currently, we provide individual representation in consumer law, domestic violence/family law, housing, public benefits, and appellate matters. We also work on immigration matters and help individuals with the collateral consequences of their involvement with the criminal justice system. From the experiences of our clients, we identify opportunities for law reform, public policy advocacy, and systemic impact and appellate litigation. Legal Aid believes that meaningful pursuit of our anti-poverty mission requires an unwavering commitment to racial justice and equity. We aspire both to reflect the rich racial diversity of the communities we serve and to value, respect, and empower our staff and clients to be effective agents of change. For more information about Legal Aid please visit our website, ******************* Responsibilities Conduct trauma-informed eligibility screenings with people seeking legal assistance. Identify applicants' legal needs and assign cases to the appropriate legal services organizations. Utilize the coordinated intake system software to process intakes and make case assignments. Monitor the status of case assignments and follow up with legal services organizations and applicants as appropriate. Provide legal information and resources to applicants. Communicate with legal services organization staff regarding the placement of cases. Maintain and update information about legal services organizations and legal resources in the coordinated intake system software. Collaborate with the project team and stakeholders to continuously improve the coordinated intake program processes and technologies. Other duties as assigned. Legal Aid DC follows a hybrid work schedule. Navigators will generally be expected to work in person 50% of their working hours, and additional in-person work may be required to meet operational needs. Qualifications Excellent problem solver with sound judgment and the ability to meet adversity with tenacity Good written and verbal communication skills Good organizational skills and ability to track tasks that require longer-term follow-up Commitment to a user-centered approach centered in compassion and confidentiality Knowledge of the DC civil legal services sector Preferred Qualifications Working proficiency or fluency in a target language (Spanish, Amharic) Experience conducting intake Experience providing navigation services to community members (i.e. legal or medical settings) Lived experience navigating legal and/or social services, particularly in DC Customer service experience, particularly via phone Salary and Benefits The Navigator will be paid in accordance with Legal Aid's policy based on years of relevant full-time experience. Lateral hires will receive credit for years of relevant work experience. Starting salaries are as follows: Entry-level: $52,428 2 years of relevant work experience: $55,937 3 years relevant work experience: $60,897 5 years relevant work experience: $64,732 Legal Aid generally provides two salary increases per year, depending on funding availability: a cost-of-living increase at the beginning of the year and a step increase in July. Legal Aid offers a generous benefits package, including eligibility for fully paid health insurance, annual retirement match, 13 paid holidays, 20 days of annual leave per year and 15 days of sick leave per year. Click here for full salary scale and additional benefits information. This position is included in the bargaining unit represented by the National Organization of Legal Services Workers, UAW Local 2320. New hires start with a 90-day probationary period before they are considered full-time, regular employees. To Apply Legal Aid values an inclusive, diverse workplace and encourages applications from interested persons from diverse backgrounds of any race, color, religion, sex, national origin, age, physical or mental disability, veteran status, sexual orientation, gender identity or expression, marital status, personal appearance, family responsibilities, matriculation, political affiliation, genetic information, or any other legally protected status. We strongly encourage applications from people with personal experience with the criminal justice system and/or with lived experiences in the communities we serve. Interested persons should submit a letter of interest and resume here. Applications will be reviewed as they are submitted. Application closes May 2, 2025. No emails or phone calls, please.
    $52.4k-64.7k yearly 5d ago
  • Staff Attorney, Pro Bono Program

    Legal Aid Society of Dc 4.2company rating

    Legal Aid Society of Dc Job In Washington, DC

    Legal Aid DC is seeking an experienced Staff Attorney to join its Pro Bono Program. Since 1932, Legal Aid has provided civil legal assistance to clients in individual cases and engaged in systemic reform. We provide individual representation in consumer law, domestic violence/family law, housing, public benefits, immigration, and criminal record sealing matters. From the experiences of our clients, we identify opportunities for law reform, public policy advocacy, and impact and appellate litigation. Legal Aid DC believes that meaningful pursuit of our anti-poverty mission requires an unwavering commitment to racial justice and equity. We aspire both to reflect the rich racial diversity of the communities we serve and to value, respect, and empower our staff and clients to be effective agents of change. For more information about Legal Aid please visit our website, ******************* The Staff Attorney will provide general support for Legal Aid's Pro Bono Program. Legal Aid's wide-ranging Pro Bono Program includes, among other things, specialized projects with individual law firms in the District, case referrals to pro bono counsel throughout the District's legal community, loaned associates who are embedded at Legal Aid for rotations, co-counseling arrangements, and much more. The Pro Bono Program Staff Attorney will report to the Director of the Pro Bono Program. The Staff Attorney also has a working relationship with and supports the efforts of almost every program at Legal Aid, including the legal and development programs. This position is a good fit for someone interested in public interest legal work but is not interested in carrying a full caseload. This position focuses on coordinating Legal Aid's external pro-bono partnerships, but does have some case handling responsibilities. The person in this position can expect to spend 75% of their time on project management responsibilities and 25% of their time case handling. Responsibilities The Staff Attorney will be responsible for, among other things: Developing familiarity with all of Legal Aid's practice areas. Referring cases to pro bono attorneys at participating law firms and at the federal and District governments. Maintaining accurate data collection and records in Legal Aid's intake and client management system for internal and external reporting. Reviewing and accessing prospective cases before drafting case descriptions for circulation to prospective pro bono counsel. Organizing intake and case documents in preparation for referring cases to pro bono attorneys. Conducting factual research and gathering information in preparation for referring cases through Legal Aid's Pro Bono Program. Helping build new and maintain existing relationships with D.C. law firms and lawyers throughout the community engaged in pro bono work. Promoting pro bono participation in the D.C. legal community and acting as Legal Aid representative at networking events. Supporting the creation of new pro bono partnerships and projects. Developing training materials and coordinating training opportunities for pro bono attorneys. Reviewing and checking conflicts. Conducting intake interviews and follow ups with applicants. Provide advice, brief services, as well as limited and extended representation in certain matters. The limited and extended representation would likely be in eviction defense. This would be no more than 25% of the job. Any other tasks as appropriate and consistent with their job functions. Qualifications At least 3 years post-law school experience. Prior experience working in a law firm setting or in legal services, or both. Experience in one of Legal Aid's practice areas is preferred, but not required. Excellent organizational and project management skills, strong attention to detail. Ability to multi-task and prioritize assignments. Strong writing and verbal communication skills, including legal writing and professional correspondence. Excellent interpersonal skills with a demonstrated ability to work collaboratively and effectively with Legal Aid colleagues, other legal services providers, and private and government attorneys throughout the District. Ability to work independently and in collaboration with others. A demonstrated commitment to racial, social, and economic justice. Membership or eligibility for membership in the D.C. Bar is required. Bilingual skills in Spanish, Amharic, or another language prevalent in Legal Aid's client community are strongly preferred, but not required. Salary and Benefits The attorney will be paid in accordance with Legal Aid's based on years of full-time legal experience. Lateral hires will receive credit for years of relevant work experience. Starting salaries are as follows: Attorney with 3 years full-time legal work experience: $78,277 Attorney with 5 years full-time legal work experience: $85,852 Attorney with 7 years full-time legal work experience: $88,882 Legal Aid generally provides two salary increases per year, depending on funding availability: a cost-of-living increase at the beginning of the year and a step increase in July. Legal Aid offers a generous benefits package, including eligibility for fully paid health insurance, annual retirement match, 13 paid holidays, 20 days of annual leave per year and 15 days of sick leave per year. Click here for full salary scale and additional benefits information. This position is included in the bargaining unit represented by National Organization of Legal Services Workers, UAW Local 2320. New hires start with a 90-day probationary period before they are considered full-time, regular employees. To Apply Legal Aid DC values an inclusive, diverse workplace and encourages applications from interested persons from diverse backgrounds of any race, color, religion, sex, national origin, age, physical or mental disability, veteran status, sexual orientation, gender identity or expression, marital status, personal appearance, family responsibilities, matriculation, political affiliation, genetic information, or any other legally protected status. We strongly encourage applications from people with personal experience with the criminal legal system and/or with lived experiences in the communities we serve. Interested persons are encouraged to apply immediately. Please submit your resume and cover letter here. Applications will be reviewed as they are submitted. This position has a closing date of April 22, 2025. No emails or phone calls, please.
    $78.3k-88.9k yearly 17d ago
  • Special Assistant to the CEO

    Washington Area Community Investment Fund, Inc. (Wacif 3.6company rating

    Remote or Washington, DC Job

    The Washington Area Community Investment Fund (Wacif) seeks a full-time (Temp) Special Assistant to the CEO, who will serve as the primary assistant to Wacif's CEO and is an exceptional, highly organized individual with unwavering attention to detail. The Special Assistant is guided by Wacif's mission to promote equity and economic opportunity in underserved neighborhoods in the Washington, D.C. region. Duties will include managing the CEO's schedule and ensuring that the CEO is prepared for daily objectives. This position involves providing administrative support to senior executives as well as Wacif's Board of Directors who rely on the Assistant to provide timely, concise, and reliable information, and ensure that the CEO is thoroughly prepared for a variety of speaking engagements, events, and meetings. This position is best suited for an individual with superior strategic thinking skills who can provide a variety of administrative support to the CEO's time effectively given constant competing demands. DUTIES & RESPONSIBILITIES Schedule and Calendar Management Working closely with the CEO to determine daily, weekly and monthly priorities, and associated meetings, tasks, and preparation needed Collaborate closely with the broader Executive Team, including Chiefs, Directors, and Program Managers across departments to align on priorities and scheduling needs on a daily, weekly and monthly basis. Manage the CEO busy and constantly changing calendar. When necessary, follow up with staff and other stakeholders with outstanding requests. Communicate scheduling needs and changes to staff and external partners. Schedule meetings and conference calls for the CEO. Coordinate travel and lodging arrangements, as needed. Arrange logistics for in-person meetings including booking meeting space, restaurant reservations, and occasional catering, etc. Coordinate logistics for speaking engagements and handle special event invitations on behalf of the CEO. Administration: Compile the CEO's expenses and receipts and prepare and submit company credit card and reimbursement reports with accurate financial coding. Compile the CEO's hours and accurately submit time to grants and general billing codes in timekeeping system. Display the utmost level of discretion and ethical standards in managing, organizing and safeguarding highly confidential material. Board Administration Serve as a liaison with CEO and Board Chair on board meeting planning and logistics. Assist the Board Chair with the administration of the Board of Directors. Serve as System Administrator of board management software. Compile and distribute board reporting for Wacif board meetings. Coordinate logistics for Wacif board meetings, including location, food, printing, technology needs, etc. Draft board resolutions. Manage board contact information, distribution lists, and other board-related compliance tasks. Other Duties as Required or Assigned Support the Executive Team on projects and assignments. Completes special projects and research, as assigned. Additional duties and responsibilities may be assigned by management as deemed appropriate. QUALIFICATIONS Post-secondary degree preferred or equivalent work experience. A minimum of 3-5 years' work experience, with 1 year of experience in an administrative role required, preferably assisting a high-level executive. Expert organizational and follow-up skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail. Outstanding verbal and written communication skills with a variety of stakeholders (internal and external). Ability to anticipate needs, be a self-starter, work independently, and solve problems autonomously (and sometimes creatively) and knows when to ask for guidance. Proficiency with MS Office Suite/Outlook productivity suite (calendar, email, drive, documents, etc.). Ability to utilize or quickly learn technical tools such as video conferencing (MS Teams, Zoom), email management, project management and messaging tools. A keen attention to detail and a positive collaborative can-do attitude. Flexibility, adaptability, and patience in dealing with multiple quickly shifting priorities and demanding timelines. Proven ability to handle confidential information with discretion. Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment. Passionate about Wacif's mission. About the Washington Area Community Investment Fund (Wacif) The Washington Area Community Investment Fund (Wacif) advances equity and opportunity in the Washington, D.C. area's underserved communities by providing financial capital, business advisory services, and strategic networking support to underinvested entrepreneurs. Since its inception in 1987, Wacif has deployed more than $100 million in capital, served more than 4,500 entrepreneurs with business advisory services, and helped create or retain more than 44,000 local jobs. To learn more about Wacif's work, visit ************** COMPENSATION Competitive salary commensurate with experience. Medical, Dental, Vision, Life & Disability coverages available. 401(k) retirement plan (employer matching contribution eligible); paid time off (increased with tenure), paid holidays and sick leave days, transportation benefits, and education assistance benefits (professional development, tuition reimbursement, and student loan repayment). Wacif is an equal opportunity employer and welcomes candidates from diverse backgrounds. Wacif provides a flexible and hybrid working environment with the opportunity to work remotely.
    $60k-91k yearly est. 5d ago
  • Vice President, Global Employee Benefits

    Business Group On Health Careers 4.1company rating

    Washington, DC Job

    Business Group on Health is searching for a Vice President to lead the Global Institute, and support broader membership initiatives. This role is also apart of the organization's Leadership Team. This person is a strategic and operational leader responsible for driving the vision that supports innovative resource and content development that meets the needs of multi-national member organizations. As the leader of the Global Institute, this role ensures that the Institute remains at the forefront of global health and workforce solutions by fostering innovation in health care strategy, benefit design, and employee well-being. Further, this leader contributes to the overall growth of the Business Group, including attracting and retaining new multi-national companies based within and outside the U. S. This role is multi-faceted, guiding programming that fosters collaboration, high-level conversations, and showcasing and discussing emerging issues within the global health and well-being landscape. Key responsibilities include working collaboratively on member recruitment and engagement, collaborating with leadership on strategic goals, and creating deliverables that address the evolving needs of global employers. Primary Duties & Responsibilities Serving the Needs of Multi-national Members Create and sustain outstanding member engagement by analyzing and responding to global health, benefits, and employee well-being trends that impact multi-national employers. Support outside U. S. Regional Meetings with innovative content ideas, speaker attainment and sponsorship recruitment. Managing the Global Institute Provide leadership, implement vision and ensure programmatic excellence for the Global Institute. Keep Global Institute membership on the leading edge of innovation, thinking and action to address global health care strategy, benefit design, governance, access, and financing. Collaborate with Global Institute Co-Chairs, members, industry partners and Business Group staff to develop programs and resources that anticipate and respond to the needs of Institute members. In coordination with the Chief Financial Officer, manage all financial aspects of the Global Institute, including employer and partner attraction and retention. Leading & Developing the Team Provide day-to-day supervision and develop and retain high performing team members, empowering them to elevate their level of responsibility and performance. Mentor team members to advance critical skill sets including, but not limited to, writing for a business audience, critical thinking about relevant global topics, and clear verbal communication. Leading the Organization Serve as a member of the Business Group Leadership Team to formulate and drive the overall organization's strategic and operational plan. Collaborate with the Vice President of Member Experience to recruit new employer and industry partner members. Support organizational initiatives such as Annual Conference, Best Employers Award, and ideas for content platforms (e. g. articles, blogs, Thought Leadership Series and Innovation Showcase). Other duties as assigned by the President and CEO and CSO. Qualifications Bachelor's degree required. Global Benefits certification or credential a plus. Minimum of 15-20 years of experience in global health and well-being, corporate global benefits, or consulting experience; with no less than 10 years of progressive senior level leadership and management experience. Proven experience in leading cross-functional teams and driving strategic initiatives in a global context. Demonstrated experience combining strategic lens with tactical execution, to deliver results. In-depth understanding of global health care systems, benefits design, workforce well-being, and related innovation affecting multi-national employers. Experience driving external stakeholder and partner engagement within an organization of similar sophistication, scale, and complexity. Ability to use business and operational expertise to drive member growth and retention while effectively engaging team, prudently managing Business Group resources and developing robust content and programming. Dynamic and influential leader with exceptional credibility, capable of inspiring confidence, and motivating others to take action through clear and compelling communication. Collaborative and team-oriented leadership style, with an ability to attract, engage, mentor, empower, and retain top caliber diverse talent. Demonstrated effective coaching, delegation, and leading by example skills with awareness of accountability to self and others. PandoLogic. Category:Technology, Keywords:Chief Security Officer (CSO), Location:Washington, DC-20251
    $185k-255k yearly est. 12d ago
  • Financial Advisory Career Training Program

    Year Up United Careers 3.8company rating

    Washington, DC Job

    Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Fannie Mae, Merck, Okta, or Salesforce among many other leading organizations in the National Capital Region area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelorʼs degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Network Security & Support - Data Analytics - IT Support - Project Management - Banking Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Washington, DC-20251
    $40k-45k yearly est. 17d ago
  • Investor Relations and Development

    No Labels 3.4company rating

    Washington, DC Job

    Ideal Candidate The ideal candidate is someone with a strong project management, scheduling, and coordinating background. They thrive in circumstances where they manage many moving pieces to bring them together in a well-orchestrated project deployment. Organized, self-driven, and accountable are three words people describe them as, since they stop at nothing to ensure success is made from start to finish. They are entrepreneurs at heart and have a strong understanding of how political organizations operate. The ideal candidate embodies a resourceful and proactive work ethic, demonstrates strong oral and written communication skills, and has a keen eye for detail. The right candidate has a strong awareness of U.S. politics and understanding of the political system, with a background in political fundraising or advance teams. This person lives to build and nurture relationships through trust and collaborative communication. Duties & Responsibilities · As a key point of contact for the organization, ensure relevant teams and colleagues are kept informed about investor sentiment on political developments, topical themes, and feedback on materials. · Work with the wider team to maintain the organization's CRM system, building data which is useful and provides relevant information to analyze trends and identify gaps as well as ensuring best practice, contact management and lead tracking. · Work closely with development team to better articulate the full benefits of membership and ensure that communications to members are delivered in an effective way that responds to members' needs. · Contribute to online and in person and event organization, identify relevant guests from target organizations and tracking member registration and attendance as a measure of participation and engagement. · Contribute to team meetings, for example with respect to investor member recruitment and coverage. · Responsible for project timelines and delivery · Removes all roadblocks preventing projects from meeting their target completion dates · Coordinates and schedules project check-ins · Delivers project updates on daily and weekly executive team meetings · Works alongside Schedular and Executive Team to ensure CEO is involved in projects accordingly · Schedules and coordinates events related to projects · Keeps projects updated in Project Tracker · Identifies and remediates areas of project implementation inefficiencies · Manages large emails and mailings · Manage contacts, data entry, and database functions; keeping meticulous records on prospects and donors · Prepare briefings for No Labels leaders and surrogates including members of Congress · Work with event hosts to create, promote, and manage virtual and in-person recruitment events of all sizes. Qualifications · Bachelor's degree · 8+ years of project or operations management experience · 8+ years of scheduling or coordinating · Able to manage multiples projects and teams at once · Strongly motivated by the mission of No Labels · Demonstrated strong attention to detail and multi-tasking skills · Ability to meet competing deadlines while managing multiple projects · Successful track record of business development or relationship management, preferably within the U.S. political system or other service-based or financial industries. · Exceptional written and oral communication skills; an empathetic listener and a confident speaker with excellent persuasion and influencing skills. · Comfortable building relationships with people at all levels of seniority. · Professional, personable, and customer focused. · Highly effective organizational skills and a strong work ethic, with the ability to manage and prioritize a varied workload, working independently and alongside others. · Highly analytical with the ability to develop pipelines through strategic and targeted planning. · Experience with database/Customer Relationship Management systems and Microsoft Office Suite. This is a full-time salaried position in Washington, DC. Compensation commensurate with experience.
    $99k-175k yearly est. 16d ago
  • Senior Technical Advisor SBCC

    Population Services International 4.6company rating

    Washington, DC Job

    *If you are unsure if you are in an eligible location, please visit our Career page for more details. (visa/work authorization will not be sponsored by PSI) Welcome to PSI! PSI is a network of locally rooted, globally connected organizations working to achieve consumer-powered healthcare - people-centered health systems that ensure quality, affordable care wherever and whenever it is needed. Our origins in sexual and reproductive health have grown into a broader mission. Today, we work with the public and private sectors as well as local communities, prioritizing people's voice and choice and developing solutions to meet their essential health needs. Over the past five decades, we have helped push boundaries, break taboos, set trends, and develop innovative solutions to complex global health challenges. Do you want to join PSI to help make it easier for all people to lead healthier lives and plan the families they desire? Read on! Join us! PSI seeks a Senior SBCC Advisor to lead PSI's work under the USAID Sustaining Epidemic Control through Unified Prevention (SECURE) Activity, a five-year initiative focused on providing person-centered, evidence-based HIV prevention, testing, and treatment services across Lesotho. The project aims to address and close critical HIV prevention and treatment gaps, working in collaboration with the Government of Lesotho and leveraging past successes to advance a sustainable, equitable response to the epidemic. This person will oversee the scale-up of SBCC services across the SECURE consortium. The Senior Advisor will be responsible for leading successful implementation of SBCC workstreams throughout the project lifecycle from start-up to close-out. Accountable for delivery of all aspects of SBCC activities and oversight and supervision of project staff. Lead departmental/functional strategy development and work planning and supervise the team responsible for implementation. Serve as a subject matter expert internally and represent the project externally with donors, partners, and other stakeholders. What You'll Do Develop departmental/functional strategic priorities in collaboration with SECURE senior management team. Develop and oversee workplans and budgets to execute strategic priorities. Monitor deliverables and progress, course correcting when necessary. Drive the utilization of evidence-based tools, innovations and best-practices to improve the project's performance. Develop and manage strategic partnerships with external stakeholders and partners. Ensure effective collaboration between stakeholders and partners. Represent SECURE at internal and external meetings, conferences, and donor meetings. Support SBCC capacity building of staff and partners engaged in activities related to area of expertise. Assist the CR or Project Director with other tasks and projects as necessary. Serve as member of the PSI/Lesotho leadership team collaborating closely with other senior staff to improve overall programmatic and operational performance. Supervise and develop team members. Make recommendations concerning employment, termination, performance evaluations, salary actions, and other personnel actions. Set team and individual goals. Prioritize, organize, delegate, and coordinate the flow of work. Enhance individual employee performance through frequent and timely communication and support. Time percentages listed above are not exact. They are estimates and may change. This is also not an exhaustive list of all tasks that an incumbent is expected to perform but is instead a summary of the primary responsibilities and requirements of the job. The incumbent may be asked to perform duties not included above. PSI reserves the right to revise job profiles at any time based on changes to the required job responsibilities. What You'll Bring Bachelor's degree (or international equivalent) in a related field. Master's degree (or international equivalent) in a related field preferred. At least 8 years of related experience. Equivalent combination of related education and experience may be substituted. Demonstrated success designing and executing SBCC activities for HIV prevention, care, and treatment in Southern Africa. At least 3 years of leadership experience on a USG-funded project preferred. At least 3 years of supervisory experience. Advanced knowledge in relevant departmental/functional area. Excellent leadership, employee development and management skills. Knowing when to coach, when to advise and when to provide specific direction. Excellent customer service, relationship building/management and consensus building skills. Excellent analytical and problem-solving skills. Able to proactively identify opportunities, diagnose problems and develop client-centered and evidence-based solutions. Excellent written and verbal communication skills. French and/or Spanish language skills preferred. Proficient in MS Office Suite (Word, Excel, PowerPoint). We know that a long list of requirements may be discouraging, but don't let imposter syndrome or the confidence gap get in the way of you applying - we'd love to hear from you. Why Work at PSI? PSI's work is about enabling families to live happy and healthy lives-we think this should apply to our employees, too. Diversity & Inclusion: PSI affirms its commitment to diversity and believes that when people feel respected and included, they can be more honest, collaborative, and successful. Health & Wellness: In all of our locations, PSI offers a comprehensive benefits package that offers health, financial planning, family care, and flexibility for work-life fit. Time Away: We want you to take time away when you need it. PSI offers a competitive leave package. Learning & Development: PSI is committed to your career growth. Through PSI's job architecture, there are many potential career paths you can follow depending on your skills and interests. Innovation & Collaboration: With over 53 years of insight, PSI reimagines how to bring quality healthcare closer to those who need it most. Salary Ranges: PSI is committed to pay equity and transparency. Actual base salary compensation will be determined by factors such as a candidate's qualifications, experience, internal equity, external market analysis, and other business factors permitted by law. About PSI: Did you know that we have over 3,000 “PSIers” working across the globe in 40 different countries? We're a diverse group with a wide range of backgrounds from the medical industry to the music industry, all with unique skills we bring to the job. Interested in Learning More? About PSI: Who we are, how we work, and the challenges we seek to solve. PSI Career site Featured Projects: Flagship & Priority Projects Where We Work: PSI's Global Network Follow PSI Online: LinkedIn, Facebook, Twitter, YouTube PSI is proud to be an Equal Opportunity Employer and encourages applications from individuals regardless of actual or perceived race, religion, tribal belonging, color, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status. PSI is a safe, inclusive workplace that welcomes people from all backgrounds and walks of life, and it's reflected in our diverse community. #J-18808-Ljbffr
    $89k-109k yearly est. 31d ago
  • Director, Donor Engagement

    The Jewish Federation of Greater Washington 4.2company rating

    Washington, DC Job

    Apply online at ********************************* Are you a passionate relationship builder who thrives on connecting people to a meaningful mission? Do you have a proven track record in fundraising and donor engagement, with the ability to cultivate strong relationships and drive impact? If so, we invite you to step into the role of Director of Donor Engagement at Federation! This role will influence significant outcomes in: Relationship Building & Engagement - Strengthening connections with donors and volunteers, fostering meaningful engagement to advance Federation's mission and vision. Fundraising & Stewardship - Cultivating and managing donor relationships, soliciting annual gifts ($1K-$10K+), and engaging donors in legacy conversations to drive financial resource development. Strategic Donor Development - Leading donor retention and acquisition efforts through a cohort-based engagement model, including small group activities, large-scale events, and immersive experiences. Leadership & Collaboration - Working closely with volunteer lay leaders to set strategy and oversee a development officer in executing donor engagement initiatives. Join a passionate team where your leadership, creativity, and strategic vision will make a lasting difference. If you're ready to inspire generosity and drive meaningful engagement, we want to hear from you! Background, Qualifications and Success Factors 6-8+ years of experience in total FRD fundraising, donor engagement, customer service, sales, and relationship or account management Experience in management, leadership development, and mentorship and a proven record of maintaining a collegial work environment Strong donor-relations skills: proven ability in cultivating prospects and creating donor engagement strategies that lead to greater philanthropic support Demonstrated experience articulating a vision, translating it into executable strategy and driving cross-functional teams to deliver to established priorities with measurable positive impact on outcomes Data-driven decision-maker who is comfortable with analytics and data management Excellent verbal and written communication skills Experience in management of membership or volunteer operations and working with volunteer committees First-hand knowledge of the Jewish community, its customs, and practices Proficiency in Microsoft Office; comfortable with Customer Relationship Management software (CRM) and open to new technology Our Commitment to Inclusion In building our professional team, The Jewish Federation strives to model our vision of an inclusive community and vibrant future. As an equal opportunity employer, we invite and encourage applications from all candidates of all backgrounds and identities who are passionate about enhancing talent management in the Jewish community, including but not limited to women, Jews of color, Sephardic and Mizrahi Jews, people with disabilities, immigrants, LGBTQIA people, and people who come from low-income backgrounds. We know that no applicant's experience will align 100% with the listed qualifications. Don't let that hold you back! We encourage you to apply and look forward to meeting you. Organizational Vision, Mission, and Function The Jewish Federation of Greater Washington envisions an open, connected, and vibrant Jewish community that cares for each other, fosters Jewish learning and journeys, embraces Jewish peoplehood and Israel, and acts as a force for good in the world. As a mission-driven non-profit organization, we work to inspire, build, and sustain vibrant Jewish life in a changing world by mobilizing our community in common purpose, intentional innovation, and effective action. A People-Friendly Workplace The Jewish Federation of Greater Washington is a dynamic and collaborative workplace offering a people-friendly environment, including: Excellent health care and retirement benefits Generous vacation and sick leave 6 weeks paid Parental Leave after 1 year Commuter bonus Hybrid work schedule Opportunities for continued professional development Access to the JPRO Network, which connects, educates, inspires, and empowers professionals working in the Jewish nonprofit sector
    $83k-129k yearly est. 31d ago
  • Administrative Assistant (Human Resources)

    The Choice, Inc. 3.9company rating

    Washington, DC Job

    The Choice is seeking an immediate administrative assistant for our client- a prominent environmental advocacy nonprofit. This position will support the human resources division of the organization. This would be a great opportunity for someone with administrative experience who is interested in working for a mission-driven organization. The position will start on a temporary basis with a track to temporary to hire, if it is a good fit. The ideal candidate will have: Flexible availability to start a new position and work a hybrid schedule in downtown DC Some previous administrative experience, preferably with a nonprofit organization Strong writing and communication skills. A completed Bachelor's degree Proactive mentality Job duties will include: Sending out employee communications Setting up for small employee events at the office Scheduling support for HR team members, including the SVP Supporting front desk functions/greeting visitors Special projects for the department, as needed The office is located very close to Metro, near K Street. All candidates must be fully vaccinated for Covid and be able to provide verification.
    $37k-46k yearly est. 14d ago
  • Sr. Research Director-Digital Policy

    Usasean 3.6company rating

    Washington, DC Job

    Title Sr. Research Director - Digital Policy for US-ASEAN Business Council, Washington, DC. Using your experience with technology development and research, financial services, project management, and SME programs in ASEAN, you will build and manage negotiations and relationships with US and ASEAN policymakers and governments. You will monitor policy and political activities in ASEAN, conduct training for SMEs, and utilize tools such as Search Engine Optimization, Google Analytics, Webex, Chime, SAP, Concur, Office 365 Suite, Adobe, and GrowthZone. You will also coach and mentor to lead programs and initiatives that strengthen US-ASEAN economic relations. Familiarity with diplomatic and business (C-suite level) contacts is essential. You will provide input to US bilateral and multilateral commercial treaty negotiations or national security issues, including cybersecurity, AI, and digital solutions to supply chain problems, defense equipment production, and other critical sectors. Focus on ICT, technology, and trade policy, while keeping current on technology-relevant public policy developments in ASEAN. This position requires 10% international travel. Requirements Master's degree in ASEAN/Asian Studies and 2 years of experience. Salary $127,712 to $128,637 depending on experience. Send resume to: **************************** #J-18808-Ljbffr
    $127.7k-128.6k yearly 26d ago
  • Director of Academic Engagement and Experiences

    American Chemical Society 4.7company rating

    Washington, DC Job

    Job Category: Association Management Employment Type: Full-Time Work Arrangement: Hybrid ACS 1155 16th St NW Washington, DC 20036, USA The mission of the ACS Education Division is to provide contemporary chemistry education through resources, programs, and professional development that support excellence in teaching and learning and build informed communities. The strategic objectives of the ACS Education Division reflect the responsiveness of the Division in fulfilling the vision, mission, and values of ACS and meeting the needs of the changing chemistry enterprise. Position Summary This position serves as the Director of the Academic Engagement and Experiences (AEE) Unit within the ACS Education Division. Programming within the AEE Unit primarily focuses on engagement with postsecondary institutions (community and technical colleges and four-year institutions) to promote and support academic excellence, faculty support and development, and workforce preparation. The position directs and is accountable for results achieved through multiple work teams: the Office of Higher Education, the Student Experiences Office, and the strategic initiative on Fostering the Skilled Technical Workforce. The portfolio includes ACS Scholars, Project SEED, the ACS Approval Program, faculty development programming, and the strategic initiative on Fostering the Skilled Technical workforce. The position serves in a leadership role in the development, implementation, and evaluation of programming and strategy - prioritizing operational excellence, impact, and engagement. The Director of Academic Engagement and Experiences is accountable for budget development and oversight for the unit. The position directs and provides support for the unit's people management actions including hiring, performance management, coaching, and development. The position provides leadership within the Education Division on divisional initiatives; this includes Society and Education Division priorities, Education Division goal/objective setting, reporting, program evaluation, employee engagement activities, and technology prioritization activities. A priority area for this role is operational planning for the Education Division. The Director of Academic Engagement and Experiences will serve as lead facilitator of the development, implementation, communication, and monitoring of the Education Division's operational plan. The position interacts and effectively collaborates with stakeholders internal and external to ACS on projects and partnerships that advance the unit's strategies, the Education Division's objectives, and ACS Strategic Goals. The position reports directly to the Vice President, Education. This role is based in our Washington, D.C. office. A reasonable rate of compensation for this position is between $160,000-$190,000 per year. Key Responsibilities: Directs the activities of the Academic Engagement and Experiences (AEE) Unit and provides direct programmatic and strategic support for the development, implementation, and evaluation of programming, including budget development and oversight. Leads and supports the AEE Unit's people management actions including hiring, performance management, coaching, and development. Works collaboratively with internal units and external entities to support the planning and execution of programs and new initiatives. Provides leadership on divisional initiatives, operational planning, goal/objective setting, reporting, program evaluation, and technology prioritization. Serves as lead facilitator for the development, implementation, communication, and monitoring of the Education Division's operational plan. Represents the Division externally on matters related to the programming conducted and audiences served by the AEE Unit. Supports relevant governance groups, serving as a liaison and resource as needed. Qualifications: B.S. degree in the chemical sciences or STEM discipline. Advanced degree in professional learning and development, physical sciences, or education preferred; management experience in the postsecondary education, higher education, business, and/or non-profit sectors may be substituted for an advanced degree. Minimum of 10 years of relevant experience including 6+ years of management experience; experience in higher education or higher education administration settings is preferred. Demonstrated ability to successfully lead, develop, and manage people, processes, teams, programs, and projects across a large organization. Ability to foster a culture of data-informed decision-making and customer-centered programming. Ability to develop and implement strategy and evaluate programmatic performance. Skilled and effective cross-functional collaborator and communicator. Expertise in strategic planning. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities #J-18808-Ljbffr
    $160k-190k yearly 35d ago
  • Mental Health Therapist (Washington)

    Sondermind 4.4company rating

    Washington, DC Job

    Job Title: Remote Mental Health Therapist ( Washington) SonderMind is a leading mental health care platform revolutionizing therapy services. We are seeking compassionate and highly skilled licensed mental health therapists to join our expanding network. As a SonderMind therapist, you will have the opportunity to meaningfully impact the lives of individuals seeking therapy while enjoying the flexibility and support of our innovative platform. Our therapists are committed to delivering best-in-class care to all individuals by focusing on high-quality clinical outcomes - and finding new ways to use data to help people get better. At SonderMind, we enable clinicians to thrive. Benefits of Joining SonderMind: Flexibility: Enjoy the freedom to set your own working hours and maintain a healthy work-life balance Free and stress-free credentialing with major insurers: We have streamlined the credentialing process and handle all the hard stuff for you so that you can expand your practice by accepting insurance from major payors in your state in weeks, not months. Exclusive Insurance Payor Access: Only SonderMind provides complimentary credentialing for both traditional Medicare and Medicare Advantage plans, including Humana and United Healthcare. Clinical Autonomy: SonderMind values your clinical expertise and empowers you to make informed decisions about treatment approaches Supportive Community: Access a network of like-minded therapists, dedicated support from our platform, and ongoing opportunities for collaboration and growth Guaranteed Pay: We handle all the billing for you and guarantee pay bi-weekly for completed sessions-including no-shows Thoughtful client matching and dedicated coaches to grow your practice: We help you get paired with individuals who are ideal clinical matches so that you can control and personalize your caseload, and a dedicated coach to help you help your clients, no matter what your specialty, from pediatric to geriatric mental health, trauma, anxiety or addiction, we help you help others Professional Development: SonderMind is committed to helping therapists grow professionally, offering ongoing training and resources to enhance skills Absolutely no fees or membership charges: We don't charge you to deliver care, and all of the features, access, tools, and resources you get come free of charge Requirements: Master's degree or higher in counseling, psychology, social work, or a related field. Must be fully licensed by the State Board to provide therapy independently and without supervision (e.g., LPC, LCSW, LMFT, LMHC, LCPC, LCSW-C, LISW, or LP). Pay: $80-$111 per hour. Pay rates are based on the provider license type, session location, and session types.
    $59k-79k yearly est. 5d ago
  • Epidemiologist III

    Henry M. Jackson Foundation 4.2company rating

    Washington, DC Job

    Overview Join the HJF Team! HJF is seeking an Epidemiologist III to provide epidemiological, computer programming, biostatistical and laboratory procedure support for a specified project. This is the third of five epidemiologist levels. will be in support of the War Related Injury and Illness Study Center (WRIISC). The DC WRIISC is located at the DCVAMC and many research opportunities exist. The Henry M. Jackson Foundation for the Advancement of Military Medicine (HJF) is a nonprofit organization dedicated to advancing military medicine. We serve military, medical, academic and government clients by administering, managing and supporting preeminent scientific programs that benefit members of the armed forces and civilians alike. Since its founding in 1983, HJF has served as a vital link between the military medical community and its federal and private partners. HJF's support and administrative capabilities allow military medical researchers and clinicians to maintain their scientific focus and accomplish their research goals. Responsibilities Evaluates epidemiological studies supporting the research project. Provides consultation regarding study design and necessary statistical analysis. This includes advising on designing studies, analyzing statistics and epidemiological interpretations of the research. Initiates, designs, and implements epidemiological studies supporting the research project. Portfolio management including proposal review and project evaluation. May perform other duties and responsibilities as assigned or directed by the supervisor. This may include attendance of and participation in required training for role. Supervisory Responsibilities Direct Supervisor: Direct authority to make decisions on the following: employee hiring, disciplinary action, starting salaries and merit increases; conduct employee performance evaluations and directs work activities. Qualifications Education and Experience Master's Degree required. Doctoral Degree preferred. Minimum of 6-8 years of experience is required. Required Knowledge, Skills, and Abilities Knowledge and ability to use and teach complex epidemiologic research methods for assessing the risk of disease in humans due to potential risk factors. Advanced knowledge in computer programming with experience with advanced multivariate statistical methods. Knowledge of statistical and mathematical software including SAS, MINITAB, and BMDP. Excellent written and oral communication skills. Familiarity with the military population. Familiarity working with VA medical record systems (e. g. ,CPRS And JLV) Ability to obtain and maintain a T1/Public Trust and PIV card. Physical Capabilities Lifting: Requires lifting materials up to 10 lbs. Work Environment This position will take place primarily in a clinic setting. Compensation The annual salary range for this position is $88,600-$130,000. Actual salary will be determined based on experience, education, etc. Benefits HJF offers a comprehensive suite of benefits focused on your health and well-being, from medical, dental, and vision coverage to health savings and retirement plans, and more. Employment with HJF is contingent upon successful completion of a background check, which may include, but is not limited to, contacting your professional references, verification of previous employment, education and credentials, a criminal background check, and a department of motor vehicle (DMV) check if applicable. Any qualifications to be considered as equivalents, in lieu of stated minimums, require the prior approval of the Chief Human Resources Officer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1. 35(c) Any qualifications to be considered as equivalents, in lieu of stated minimums, require the prior approval of the Chief Human Resources Officer.
    $88.6k-130k yearly 59d ago
  • Director of Communications

    Better Markets 4.3company rating

    Remote or Washington, DC Job

    This is a unique opportunity to lead an exciting, fast-paced, high profile, and multi-platform communications operation that fights for hardworking Americans against the predatory activities of the biggest banks on Wall Street and for getting finance to support the real economy and jobs while reducing inequality and poverty. Anyone with a credit card, debit card, bank account, loan of any type or who uses any financial product or service is impacted by Better Markets' work. Better Markets and its team of subject matter experts are a widely-quoted, highly sought-after financial reform advocacy organization that seeks an experienced communications professional to manage, maintain, cultivate and expand our substantial communications operations, including print, online, radio, TV and social media. The Director of Communications will develop and implement a creative, proactive and comprehensive communications strategy across all platforms to engage and inform the public on economic, financial and financial reform issues. The Director will also be responsible for overseeing the day-to-day and long-term media operations for Better Markets. The position will be responsible for deepening and broadening Better Markets' reach to media, policymakers, opinion leaders, the public, and other influencers. Along with supervising and managing a Press Secretary, the Director will manage the daily and long-term media activities as well as rapid response. The Director will report directly to the President and CEO, be part of the senior leadership team, and work closely with all staff. ESSENTIAL DUTIES & RESPONSIBILITIES Proactively identify and respond to breaking and daily news opportunities where Better Markets can shape public discourse, influence regulatory deliberations, and impact policy decisions. Lead media outreach efforts by pitching stories across print, TV, radio, and digital platforms, while closely monitoring relevant news in economics, finance, and financial reform Maintain and continually update targeted media distribution lists. Develop and execute a comprehensive communications strategy to elevate Better Markets' visibility across traditional and digital media, including social media, blogs, websites, and emerging platforms. Draft and edit press releases, op-eds, advisories, newsletters, blog posts, and multimedia content, including videos that spotlight the organization's impact. Manage and maintain effective relationships with external vendors, including PR firms, web developers, and social media consultants. Collaborate with the Development Director and External Affairs Director to create and update compelling promotional and fundraising materials. Ensure the organization's website is dynamic, engaging, and effectively communicates its mission and work. Track communications priorities and results, measuring effectiveness and impact of outreach efforts. Plan, coordinate, and execute in-person and virtual events. QUALIFICATIONS Proven success in a fast-paced communications environment, with demonstrated experience in rapid response, strategic planning, and long-term campaign execution. At least 8 years of experience in strategic communications, preferably within advocacy, policy, or public affairs. Exceptional writing and storytelling skills, with the ability to make complex topics accessible and engaging. Versatility in writing styles, from press releases and talking points to social media posts and long-form articles. Strong attention to detail, with excellent interpersonal skills and the ability to build and maintain relationships. Creative thinker with a keen sense for crafting messaging that resonates with media, policymakers, and the public. Excellent organizational and project management skills, with the ability to manage multiple priorities under tight deadlines while fostering team collaboration. Self-starter with a proactive mindset and a collaborative spirit. Tech-savvy with hands-on experience managing websites, social media platforms, and media contact databases. Familiarity with financial regulation, banking policy, and/or the Dodd-Frank Act is preferred. Experience supporting development or fundraising initiatives is a plus. ORGANIZATION OVERVIEW Better Markets is the leading non-profit, non-partisan, and independent organization in Washington, DC fighting for a financial system that supports the real productive economy, jobs, and growth. It was founded in the wake of the 2008 financial crisis to promote the public interest in the financial markets, support the financial reform of Wall Street, and make our financial system work for all Americans again. We pursue these goals through a variety of advocacy and activities, including throughout the rulemaking process at all the financial regulators, in-depth research reports, litigation in the federal courts, and through all mainstream and social media channels. SALARY AND BENEFITS The salary range begins at $160,000 and is dependent upon qualifications and experience. We offer an excellent benefits package including no-monthly-contribution health insurance (dental and vision included), short- and long-term disability, a 401(k) plan with a 5% annual employer contribution, tax-deferred flexible spending accounts, vacation and sick leave, family leave, a monthly home office allowance, and commuter benefits. LOCATION Better Markets' office is located in downtown Washington, DC, conveniently close to the Blue, Silver, and Orange line stations at Foggy Bottom and Farragut North. This position is hybrid, offering both in-office and work-from-home opportunities, but this position requires the successful candidate to be based in D.C.
    $50k-72k yearly est. 9d ago
  • Associate General Counsel

    The Humane Society of The United States 3.8company rating

    Washington, DC Job

    Posted Friday, April 11, 2025 at 4:00 AM The general salary range for this position is $116,400-$186,200. Salary offers will be commensurate with experience, qualifications, skills, training and education. Humane World for Animals, a global leader in animal advocacy and protection, is seeking an Associate General Counsel for the Office of the General Counsel (OGC). Alongside other attorneys in the Office of the General Counsel, provide legal advice to Humane World for Animals and its US-based and international affiliates on a wide variety of issues. If assigned to Humane Society Wildlife Land Trust (HSWLT), will serve as the primary legal counsel on a wide variety of issues to the Humane Society Wildlife Land Trust (HSWLT). Responsibilities: Independently counsels and advises Humane World for Animals and its affiliates on a wide variety of legal issues that apply to 501(c)(3) and other tax-exempt organizations. Provides legal and strategic advice through routine interaction with executives, management, and other employees. Drafts and reviews legal documents, including conservation easements and other real estate transactional documents, contracts, memoranda, litigation materials, and corporate documents. Manages litigation in partnership with outside counsel. Develops, implements, and manages compliance and risk management strategies, including policies, procedures, and trainings. Implements legal operations strategies and supervises compliance and legal operations staff, mentors junior attorneys, and manages vendors' expenses and invoices, including outside counsel fees. Ensures direct reports achieve their goals, including providing staff with guidance and advice, training, performance management, leadership development, and career development, if applicable. Supervises outside counsel. Stays up to date on developments in relevant legal areas. Performs other duties or responsibilities, as assigned. Qualifications and Requirements: Juris Doctorate degree from an accredited law school required. A minimum of nine (9) years of experience practicing law with an established law firm, corporation, or government agency required. Current license in good standing to practice law required. Management/supervisory experience preferred. Superb analytical, organizational, and oral and written communication skills. Ability to provide accurate and timely advice in an accessible manner and tailored to the organizations' needs. Ability to identify underlying issues in complex situations and resolve problems creatively, effectively, and proactively. Ability to learn quickly and gain credibility through use of good judgment, high integrity, and collegial attitude. Ability to manage multiple priorities and work independently, as part of a team, and with all levels of the organization. Ability to handle information of a confidential nature and ensure that such information is secured and maintained in an appropriate manner. Leadership ability in work setting. Flexible, willing to learn and anticipates the needs of self and staff. Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive. Knowledge of business operations, including effective budget development and management processes. Attention to detail and commitment to excellence, demonstrated by the delivery of quality and timely outcomes. This position is in the DC Metro Area- Remote Eligible Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, and disability, marital or parental status or protected veteran status. EOE #J-18808-Ljbffr
    $116.4k-186.2k yearly 15h ago
  • Customer Success Consultant

    Lumen 3.4company rating

    Washington, DC Job

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The **Customer Success Consultant** is a customer-facing role aligned to our large and mid-market enterprise customer segment, driving customer value and success through optimal utilization of Lumen solutions. This is accomplished by ensuring customers realize and experience value from Lumen, monitoring indicators of customer health, addressing customer concerns, and helping them better use our technology/products to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engaging sales accordingly. **The Main Responsibilities** + Construct and implement **customer success plans,** driving customer value realization + **Manage customer metrics** , including usage data, health indicators, and renewal dates in alignment with objectives + Evaluate **product and portal** **adoption maturity level** and address roadblocks leveraging digital marketing slicks, adoption articles and other templates + Build **value-based relationships** with customers to optimize CS plays while leveraging self-service + Share **thought leadership** with customers based on needs resulting in strengthened customer trust + Identify and qualify **opportunities for expansion,** partnering closely with sales + Implement **revenue management practices** driving accountability and goal alignment; revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth + **Manage risks to customers' success** , identify root causes, define and activate solutions, and deploy cross-functional support to resolve + **Onboard new** **customers** and partner with sales, delivery & support to ensure **successful deployment of solutions and services** including bill reviews and audits + Define and execute **renewal** methodology aligned with customer priorities to positively impact profit margins **What We Look For in a Candidate** + Experience: 5+ years customer success or account management experience + Education Level: Bachelor's Degree or equivalent work experience + Experience working with large and medium enterprise customers + Excellent communication and interpersonal skills with ability to build strategic relationships within customer accounts + Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf + Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies + Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery) + Brings technology and data networking knowledge with technical aptitude to stay current in evolving technology sector + Effective and confident decision making based on business and financial principles + Working knowledge of MS Office suite **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $70,287 - $93,713 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $73,805 - $98,406 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $77,322 - $103,089 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-JB1 **What to Expect Next** Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date. Requisition #: 337802 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. **Application Deadline** 04/19/2025
    $77.3k-103.1k yearly 8d ago
  • Manager, Strategic Operations, Common Ground USA

    Search for Common Ground 3.9company rating

    Washington, DC Job

    Washington DC, United States Common Ground USA - Washington DC - HQ Full Time - Local Hybrid Please upload a cover letter (max. 1 page) ✱ If you were referred by a Search for Common Ground team member, please enter their name below. Please share your minimum base/basic annual gross salary requirements for this position (please include currency unit eg USD, EUR, etc). Please do not enter text (statements such as "negotiable, flexible, etc") ✱ Country (Current location) ✱ Address Line 1 ✱ Address Line 2 State What is your preferred method of contact? ✱ Are you willing to travel, if required? ✱ Do you have any relatives working for Search for Common Ground? If yes, please provide their first and last name. If not, please enter N/A. ✱ Please list all languages you speak with levels of fluency. ✱ Are you over the age of 18? (If no, you may be required to provide authorization to work). ✱ Are you legally authorized to work in the country in which this position is located? ✱ Have you ever been dismissed or asked to resign from employment for a policy violation, misconduct or unsatisfactory service? If yes, list details below. If not, please enter N/A. ✱ Please respond to these statements. Choose one. ✱ I hereby declare that I have never been the subject of any suspicions of misconduct related to Sexual Exploitation or Abuse (SEA), never been the subject of disciplinary action, contract termination, contract non-renewal or non-extension, or resigned while under investigation or disciplinary proceedings, for or in connection with (allegations of) SEA. If there is a change to any of my personal circumstances that may impact my ability to carry out my duties and create possible risk to children, youth, or vulnerable adults, I confirm I will inform Search Ethics & Safeguarding Focal Points/ HR Manager immediately and seek their guidance. I cannot declare or agree with the statement(s) above. Additional InformationU.S. Equal Employment Opportunity Information (Completion is voluntary and will not subject you to adverse treatment) Our company values diversity. To ensure that we comply with reporting requirements and to learn more about how we can increase diversity in our candidate pool, we invite you to voluntarily provide demographic information in a confidential survey at the end of this application. Providing this information is optional. It will not be accessible or used in the hiring process, and has no effect on your opportunity for employment. #J-18808-Ljbffr
    $44k-57k yearly est. 30d ago
  • Public Policy Internship - Summer 2025

    Girls 4.2company rating

    Washington, DC Job

    Full-time Description Hours: Full time, 40 hours a week / 5 days a week. Our team is in person two standing days per week. The selected intern candidate must be able to be in the office at least part of those two days. Benefits: A $1,500 stipend will be provided. All applications are due by 11:59 p.m. on March 16, 2025. ABOUT US Girls Inc. inspires all girls to be strong, smart, and bold through direct service and advocacy. We work with schools and in communities to provide the mentoring relationships, safe spaces, and evidence-based programming that are proven to help girls succeed. Girls build the knowledge, skills, and confidence to lead change in their lives and affect change in the world. Girls Inc. also works with and for girls to advance legislation and policies that increase opportunities for all girls. The Girls Inc. Public Policy Office leads this work and helps increase the capacity of our affiliates and girls to engage in advocacy, at the federal, state, and local levels. Together with partners and supporters, we are building a new generation of leaders. ABOUT THE INTERNSHIP The Public Policy office intern will support the team's work in a variety of ways, including: Researching and tracking legislation and other policy initiatives affecting girls Researching and drafting issue briefs and other policy materials Helping to plan and prepare for meetings and other events Supporting our grassroots engagement efforts Drafting communications to our affiliates and network of supporters (including social media content) Drafting action alerts, letters, and other communications to elected officials and the broader public. Representing Girls Inc. are virtual and in-person meetings Attending virtual congressional briefings, hearings, and receptions Supporting the Teen Advocacy Council program Because the DC team is small, the intern will have many opportunities to observe and participate in substantive work to implement Girls Inc.'s public policy priorities. QUALIFICATIONS: At least a rising sophomore in college Ability to commit 40 hours/5 days per week to the internship on a hybrid (remote and in-person) schedule Our team is in person two standing days per week. The intern must be based in the DC area and available to come into the office on those days. Demonstrated interest in public policy; nonprofits; advocacy; and/or issues affecting girls and women Attention to detail Ability to manage competing priorities Willingness to challenge yourself and learn new skills Passionate about the policy areas on our National Policy and Advocacy Platform HOW TO APPLY Interested candidates should send a cover letter, resume, and short writing sample (no longer than 1-2 pages, ideally policy or advocacy related) to Hayley Fleming at *********************. All applications are due by 11:59 p.m. on March 16, 2025. Girls Inc. is an equal opportunity employer.
    $25k-36k yearly est. Easy Apply 60d+ ago
  • KAP 2025-2026 - Technology Policy Research Associate - Cato Institute

    Stand Together 3.3company rating

    Washington, DC Job

    The Koch Associate Program (KAP) is a career accelerator for early to mid-career professionals with a drive to tackle our country's most pressing challenges in more effective, principled ways. KAP equips associates with the tools, mindsets, and community to succeed as social entrepreneurs-individuals excited to find new and better ways to break barriers and eliminate injustice. Associates spend one day each week engaging in experiential learning with Stand Together Fellowships and work at one of our many partner organizations the rest of the week. Our curriculum is designed to supercharge your development and equip you for long-term success as you seek to have an impact on the problems that prevent people from realizing their potential. The Cato Institute seeks a self-starter Research Associate to join the technology policy. The Research Associate will primarily report to the Technology Policy Research Fellow but will be responsible for supporting the work of several of Cato's technology policy scholars on a variety of topics including AI, antitrust, online speech and content moderation, and data privacy. The Research Associate is integral to the team's workflow, helping with new research, editing content, assisting with event management, and undertaking certain administrative tasks. This position will help produce original policy analysis in multiple different formats, including working papers, blog posts, op-eds, policy analyses, and books. They will have the opportunity to co-author certain pieces with other members of the team and will be encouraged to present new research ideas and hooks to promote Cato scholars' work. This role is available through the two-year Research Associate program, where you'll have the opportunity to learn from senior staff and featured guest lecturers across academia and the business community. With ample opportunities to attend these educational sessions, network with peers and scholars, and gain mentorship from some of the nation's foremost public policy scholars, you'll be well prepared to excel as a leader in policy, academia, government, business, and beyond. This position is a hybrid role in the Washington, DC office. About Cato The Cato Institute is a public policy research organization-a think tank-dedicated to the principles of individual liberty, limited government, free markets, and peace. Its scholars and analysts conduct independent, nonpartisan research on a wide range of policy issues. Founded in 1977, Cato owes its name to Cato's Letters, a series of essays published in 18th-century England that presented a vision of a society free from excessive government power. Those essays inspired the architects of the American Revolution. And the simple, timeless principles of that revolution - individual liberty, limited government, and free markets - turn out to be even more powerful in today's world of global markets and unprecedented access to information than Jefferson or Madison could have imagined. Social and economic freedom is not just the best policy for a free people, it is the indispensable framework for the future. Cato Institute is an Equal Opportunity Employer. ResponsibilitiesSupport the research of the members of the technology policy team.Conduct data analysis using Stata, R, and/or Excel.Conduct general or detailed research as required and help draft reports and other research products based on original findings and peer-reviewed academic research.Assist in preparing presentable statistical output in the form of charts and graphics.Edit, fact-check, and/or review various research products.Occasionally co-author policy analyses, working papers, peer-reviewed academic papers, law review articles, blog posts, and other work with members of the technology policy team.Production of visualizations via our visualization tool to be shared on social media and occasionally charts for PowerPoint presentations. Help with logistics for events like lectures, panel discussions, and book forums.Support the administrative and organizational needs of the technology policy team.Help in the selection and supervision of interns. RequirementsA degree in economics, political science, computer science, law, or a related field is required.No prior work experience required.Familiarity with basic macroeconomic and microeconomic concepts.Experience and comfort in conducting legal research.Knowledge of Excel, Python, and, ideally, SQL.A demonstrated appreciation for and commitment to Cato's mission and principles.High level of curiosity and ability to productively challenge ideas.Strong organizational skills, including working on multiple tasks independently and as part of a team on a time-sensitive basis.Strong writing and editing skills, keen attention to detail, quality, and accuracy.Reliability, a strong work ethic, and a positive, professional mindset.Problem-solving initiative and openness to learning new processes and skills.Ability to receive and act on direct, constructive feedback. To Apply Submit the following required materials in one PDF file: · CV/Resume. · Cover letter - discussing why you are interested in the Cato Institute and technology policy · Two writing samples (research reports, working papers, legal briefs, law review articles, dissertation chapters, data memos, blog posts, etc.) About Stand Together Fellowships Learn more about Stand Together Fellowships. Stand Together Fellowships believes that diversity in experiences, perspectives, knowledge and ideas fuels creativity, broadens knowledge, and helps drive success. Our admissions office treats all program participants and applicants with honesty, dignity, respect and sensitivity. We welcome all qualified applicants regardless of color, race, religion, religious creed, sex, gender or gender identity, gender expression, sexual orientation, national origin, citizenship, ethnicity, ancestry, age, physical disability, mental disability, medical condition, pregnancy (including medical needs which may arise from pregnancy, childbirth, or related medical conditions), military and veteran status, genetic information, marital or familial status, political affiliation, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.
    $90k-128k yearly est. 24d ago
  • Intern, Systemic Advocacy & Law Reform

    Legal Aid Society of Dc 4.2company rating

    Legal Aid Society of Dc Job In Washington, DC

    Since 1932, Legal Aid has provided civil legal assistance to clients in individual cases and engaged in systemic reform. Currently, we provide individual representation in consumer law, domestic violence/family law, housing, public benefits, and appellate matters. We also work on immigration matters and help individuals with the collateral consequences of their involvement with the criminal justice system. From the experiences of our clients, we identify opportunities for law reform, public policy advocacy, and systemic impact and appellate litigation. Legal Aid believes that meaningful pursuit of our anti-poverty mission requires an unwavering commitment to racial justice and equity. We aspire both to reflect the rich racial diversity of the communities we serve and to value, respect, and empower our staff and clients to be effective agents of change. For more information about Legal Aid please visit our website, ******************* This internship is for Summer 2025 and will be 10.5 weeks in duration. Interns at Legal Aid DC have the unique opportunity to receive substantive assignments that will have an immediate impact on our clients. Interns work out of Legal Aid's offices in NW DC, with the option to perform some work remotely if approved by their supervisor. Summer interns should expect to work full time. The intern will be part of Legal Aid's Systemic Advocacy and Law Reform Program. The Systemic Advocacy Program includes the Barbara McDowell Appellate Advocacy Project and the Policy Advocacy and Community Engagement and Outreach programs. The intern will be expected to be able work independently; however, support and supervision will be provided by the Legal Director for Systemic Advocacy and Law Reform and a Staff Attorney. Responsibilities: Legal Research: Conduct in-depth legal research on a wide range of issues, including constitutional law, civil rights, environmental justice, in addition to Legal Aid's substantive practice areas (housing, public benefits, family law, immigration, and consumer law). Case Support: Assist attorneys with case development, including drafting legal memoranda, pleadings, motions, and other court filings. Document Review: Review and analyze case-related documents, statutes, regulations, and precedent to support legal arguments and strategies. Client Interaction: Interact with clients, witnesses, and experts to gather information and provide support as needed. Courtroom Support: Attend court hearings, depositions, and other legal proceedings to observe and assist attorneys as appropriate. Administrative Tasks: Provide administrative support to the Impact Litigation team, including organizing case files, scheduling meetings, and managing correspondence. Collaboration: Collaborate with other interns, attorneys, and advocacy organizations to support collective efforts in advancing social justice and systemic change. Requirements: Current law school student or graduate interested in public interest and or impact litigation law. Scholarship Funding: Legal Aid DC can provide scholarship funding to ensure that summer law students receive no less than $6,125 per summer, including scholarships from the Lee Horton Memorial Scholarship for Aspiring Public Interest Lawyers. Summer law students are required to apply for outside funding to fund their internships in order to receive supplemental scholarship funding. We will provide an up to $6,125 scholarship to summer law school interns when: They attend a school that does not provide funding OR they are not approved for at least $6,125 of funding from their schools AND They do not get funding from any other outside sources that gets them to total funding of $6,125 for the summer Example: if a student receives $5,000 of outside funding, Legal Aid would pay them $1,125 in scholarship funding. Students may waive funding if they are prohibited from receiving renumeration by their law school. To Apply: Legal Aid values an inclusive, diverse workplace and encourages applications from interested persons from diverse backgrounds of any race, color, religion, sex, national origin, age, physical or mental disability, veteran status, sexual orientation, gender identity or expression, marital status, personal appearance, family responsibilities, matriculation, political affiliation, genetic information, or any other legally protected status. We strongly encourage applications from people with personal experience with the criminal justice system and/or with lived experiences in the communities we serve. Submit your application, cover letter, resume, writing sample and transcript or letter of matriculation here. Applications will be accepted until April 29, 2025.
    $62k-80k yearly est. 7d ago

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