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  • Family Law Attorney

    Dudley and Smith, P.A 3.0company rating

    Remote or Mendota Heights, MN job

    Dudley and Smith, P.A. is seeking an experienced and passionate Family Law Attorney to join our team. This is a full-time position available at our well-respected, well-known, Mendota Heights law firm practicing in litigation, family law, personal injury, business, bankruptcy, criminal law, estate planning and real estate. Applicant must have significant experience in representing clients in family law matters, including: dissolution of marriage, orders for protection, custody and parenting time, child support, prenuptial agreements, and appeals. Applicants should also have strong verbal and written communication skills and be prepared to handle a caseload of files upon starting. This is a unique opportunity to work with an enthusiastic and dedicated team of legal professionals, and to truly make a difference. If you have a strong background in family law, and a desire to help others, we encourage you to apply. Must be duly licensed in the State of Minnesota. Family Lawyer Responsibilities & Duties * Represent clients in legal proceedings, including negotiations, mediations, and court conferences, hearings, trials and appeals * Conduct research and analysis of legal issues, and provide legal advice to clients * Draft legal documents, including motions, affidavits, memorandums of law, judgment and decrees, pleadings, proposed orders, petitions, stipulations and appellate briefs * Manage a high volume of cases, and prioritize tasks effectively to meet deadlines * Communicate regularly with clients, and keep them informed of their rights and options * Work collaboratively with other members of the legal team, and support the overall goals of the firm * Maintain confidentiality and professionalism Dudley and Smith offers the following: * Salary based upon experience $140,000.00 to $160,000.00, plus production Bonus that is paid twice a year * Full or Part time work from home is an option and can be discussed at the time of hiring * IRA matching * Free Parking * Free gym in building * Paid Time Off Job Type: Full-time Pay: $140,000.00 - $160,000.00 per year Benefits: * Dental insurance * Flexible schedule * Health insurance * Paid time off * Retirement plan * Vision insurance License/Certification: * Bar (Preferred) Ability to Commute: * Mendota Heights, MN 55120 (Required) Ability to Relocate: * Mendota Heights, MN 55120: Relocate before starting work (Required) Work Location: In person
    $140k-160k yearly 9d ago
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  • Registered Dietitian - Multiple Positions

    Lee Health 3.1company rating

    Remote or Orlando, FL job

    Work Type:Full and Part time Available Minimum to Midpoint Pay Rate:$27.57 - $35.84 / hour Hiring Incentives:$5,000 Sign-on bonus; plus $7,500 Relocation Incentive (if relocating from greater than 50 miles away). One-half for Part-time roles. Make a Lasting Impact on Lives - Join Lee Health as a Registered Dietitian in the greater Fort Myers, Florida area! Are you passionate about helping the community thrive through nutrition? AtLee Health, we're looking for compassionate Registered Dietitiansto join our collaborative interdisciplinary care teams. In these rewarding roles, you'll provide specialized nutrition interventions tailored to the unique needs of our patients. Whether you're drawn to the challenge of clinical nutrition in specialized populations or the joy of coordinating nutrition care plans with patients and their families, this is your opportunity to make a real difference. Current opportunities may include: Pediatrics:Full and Part-time inpatient; outpatient areas in GI and Endocrinology Adult:Full-time Inpatient; Full-time Outpatient (Cape Coral and Fort Myers); Part-time Community Outreach (Cape Coral) Cancer Support(RDOncology experience preferred):Full-time Outpatient;Partially remote(2 days remote; 3 days onsite in Bonita and Fort Myers) What We Offer You: Competitive pay Up to $12,500 in hiring incentives Room for growth & career development A team of supportive, collaborative professionals Top-tier health coverage, including no-cost services at Employee Health Clinics Education reimbursement (after 90 days) Up to 5% retirement match Supplemental benefits including Pet Insurance, Legal Insurance, and more! "I chose Lee Health because of its strong commitment to its employees and its clear set of values. I believe a fulfilling career is built on continuous growth, and Lee Health supports this through opportunities for ongoing education and professional development. This focus on learning, combined with the organization's core values, creates a workplace I'm excited to be a part of."- Maria A., RD @ Lee Health Educational Requirements Degree/Diploma Obtained Program of Study Required/ Preferred and/or Bachelor's Dietetics / Human Nutrition and Foods Required Experience Requirements Minimum Years Required Area of Experience Required/ Preferred and/or 1 Year Clinical Nutrition Preferred State of Florida Licensure Requirements Licenses Required/ Preferred and/or Dietitian License Preferred Certifications/Registration Requirements Certificates/Registrations Required/ Preferred and/or RD (Registered Dietitian) Required Additional Requirements Florida Licensure (LD) through the Florida Department of Profession Regulations (DPR) Optional US:FL:Cape Coral
    $27.6-35.8 hourly 1d ago
  • Supervisor - Certified Sterile Processing Technician - Mount Carmel St. Ann's

    Mount Carmel Health System 4.6company rating

    Westerville, OH job

    *Employment Type:* Part time *Shift:* Evening Shift *Description:* Shift Details: * Mid shift: 10:30 am - 7:00 pm EST. * Monday - Friday. * On-Call weekend rotation required. * In accordance with the Mission and Guiding Behaviors; the Supervisor Sterile Processing supports and assists the SPD Manager in providing 24-hour operations of the SPD service area. Meets or exceeds patient, physician, or other pertinent customer expectations. Assists in the selection, development and if required, corrective action of staff, in order to maintain competence and high-quality service or care. Develops, plans, implements, and evaluates educational programs to meet the needs of the Sterile Processing Department (SPD) and to aide in the professional development of staff. Assists the Surgical Services Manager with overall supervision and daily operations of the Sterile Processing Department. Evaluates workflow and makes staffing assignments. Assists the Manager in meeting productivity and labor expense targets. Oversees the training and competency of Sterile Processing Technicians. Recognizes and identifies the existence of problems or improvement opportunities and takes action to troubleshoot issues. Coordinates Quality Assurance programs and provides in-service and education opportunities for the department. *What you will do:* * Promotes a Culture of Safety by adhering to policy, procedures and plans that are in place to prevent workplace injury, violence or adverse outcome to associates and patients. * Relationship-based Care: Creates a caring and healing environment that keeps the patient and family at the center of care throughout their experience at Mount Carmel following the principles of our interdisciplinary care delivery system. * (For patient care providers) Provides nursing care, ensures an environment of patient safety, promotes evidence-based practice and quality initiatives, and exhibits professionalism in nursing practice within the model of the ANCC Magnet Recognition Program . * Maintains open and active communication with the medical staff, patient care staff and interdepartmental staff. * Coordinates daily work assignments, monitoring all processing areas. Maintains employee schedule ensuring adequate coverage for hours of operation and call coverage on weekends and Holidays. * Assists SPD Manager in evaluations of Sterile Processing staff. * Acts as liaison and facilitates communication between sterile processing and operating room personnel/nursing units. * Facilitates the processing of instrumentation and equipment, ensuring quality and customer satisfaction. Assist with collecting data for Quality Assurance. * Reviews operating room schedules, anticipating needs and/or conflicts with instrumentation, coordinating instrumentation for all procedures with operating room personnel. * Responsible for the daily review of all recording tapes and biological / chemical tests from all sterilizers and records results. Implements hospital policy and procedure for positive biological tests. * Monitors staff compliance with all required safety precautions. * Assumes responsibility of department in absence of Manager SPD * Coaches' staff and rounds with staff consistently. * Conducts staff meetings/huddles and provides educational opportunities for staff. * Ensures SPD policies and procedures are kept updated. * Ensures the competency of all SPD staff and other staff who may be involved in high level disinfection and/or sterilization in other areas. Maintains departmental education records in compliance with regulatory guidelines. * Oversees quality and infection control initiatives for SPD. * Provides a comprehensive and technical orientation, education and training program for the sterile processing staff. * Assists Manager with managing labor and supply components of the budget. * Assists Manager in organization functions of the department. * Assists Manager in conducting annual performance evaluations of SPD staff. * Assist the Manager with evaluation of the department's service delivery. Recommends and implements process improvements. * Responsible for all daily operations in the absence of the SPD Manager. * Develops educational calendar for all in-service training. Provides education and training to SPD staff. * Demonstrated leadership in directing and maintaining productive and positive behavior among staff. *Other Responsibilities:* * Position requires an individual who is self-motivated, able to complete assignments with minimal supervision. Attention to detail, quality of work, and ability to organize work are critical and vital factors. Independent problem solving, strongly recommended. * Must have a good working knowledge of Instruments, the operation/workings of the OR and be able to readily understand their issues and requests. Be able to speak the language of the OR. * Strong written and verbal communication skills. * Strong computer skills required including a working knowledge of MS Word, MS Powerpoint and MS Excel. * Self-starter, ability to work independently when required. Ability to set priorities, be flexible, multi-task and meet deadlines. * Detail oriented, excellent organizational and documentation skills. * Capable of communicating and coordinating with multiple departments. * A team player. * Assigned hours within your shift, starting time, or days of work are subject to change based on departmental and/or organizational needs. * Responsible for compliance with Organizational Integrity through raising questions and * promptly reporting actual or potential wrongdoing. * All other duties as assigned. *Minimum Qualifications:* * Education: Certification as a surgical technologist or sterile processing technician gained through an accredited certification program such as the CBSPD sterilization certification or CRCST (Certified Registered Central Service Technician), * Licensure: Certification as a surgical technologist or sterile processing technician. * Experience: Three (3) years of progressive work experience in a Sterile Processing or Operating Room setting along with a working knowledge of AAMI standards. * Effective Communication Skills *Position Highlights and Benefits:* * Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. * Retirement savings account with employer match starting on day one. * Generous paid time off programs. * Employee recognition programs. * Tuition/professional development reimbursement starting on day one. * Relocation assistance (geographic and position restrictions apply). * RN to BSN tuition 100% paid at Mount Carmel's College of Nursing. * Employee Referral Rewards program. * Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! * Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. *Ministry/Facility Information:* Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our five hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! *Legal Info (auto-populated in posting):* We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $36k-45k yearly est. 3d ago
  • RN, Registered Nurse - Endoscopy

    Mount Carmel Health System 4.6company rating

    Grove City, OH job

    *Employment Type:* Full time *Shift:* Rotating Shift *Description:* * The Endoscopy department at Mount Carmel Grove City has 4 procedural rooms and averages 20-30 inpatient and outpatient cases per day. The Registered Nurse would expect to participate in EGD's, colonoscopies, ERCP's, EUS's, bronchoscopies, and manometry procedures. Endo RNs's enjoy getting to know the proceduralists and working with anesthesia. This department can offer flexible work hours and great teamwork. The Registered Nurse RN, within the scope of the Ohio Nurse Practice Act, will provide care in an atmosphere sensitive to each person's physical, emotional, social and spiritual needs. The Registered Nurse RN, collaborates in the spirit of teamwork is accountable for the delivery of patient care utilizing the Nursing Process within the standards, policies, procedures and guidelines of the Organization. *What you will do: * * Provides nursing care, ensures an environment of patient safety, promotes evidence-based practice and quality initiatives and exhibits professionalism in nursing practice within the model of the ANCC Magnet Recognition Program . * Assesses and evaluates patient care for an assigned group of patients, utilizing evidence based practice. Collaborates with patient and family to develop and implement a plan of care that includes physical, spiritual and educational components. * Accurately communicates pertinent information to appropriate team members in a timely manner. Keeps patient/family apprised/updated. * Documents accurately and completely pertinent assessments, interventions and outcomes for patients in accordance with documentation standards, policies, procedures and/or guidelines. * Assumes responsibility and accountability for care provided and documented by other licensed and unlicensed care givers as appropriate. *Minimum Qualifications: * * Education: Graduate from school of nursing. * Licensure / Certification: Current license to practice as a Registered Nurse in the State of Ohio. * For Casual RNs 2 years of experience is required. * All new graduate nurses with less than one (1) year of clinical experience are subject to participate and will be automatically enrolled in the Nurse Residency Program. *Position Highlights and Benefits: * * Mount Carmel Health System recognized by Forbes in 2025 as one of America's Best State Employers. * Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. * Retirement savings account with employer match starting on day one. * Generous paid time off programs. * Employee recognition programs. * Tuition/professional development reimbursement starting on day one. * RN to BSN tuition 100% paid at Mount Carmel's College of Nursing. * Relocation assistance (geographic and position restrictions apply). * Employee Referral Rewards program. * Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! * Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. *Ministry/Facility Information: * Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our five hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $68k-83k yearly est. 17h ago
  • Nurse Triage Support Specialist (4040)

    Lexington Clinic 4.4company rating

    Remote or Lexington, KY job

    This role is in-person for at least the first 90 days for training with the understanding that it may become be a flexible hybrid role. The Nurse Triage Support Specialist (NST) acts as a point of contact for patients and families, providing direct access for asking clinical questions. This position assesses incoming telephone calls and messages from patients and families, resolving patient needs and issues whenever possible, including triage of acute conditions. The NST works collaboratively with other team members to provide care management services in accordance with department protocols and algorithms. PREFERRED QUALIFICATIONS: Formal training which will probably be indicated by graduation from an accredited RN School of Nursing and experience in medical / surgical or acute care setting; ability to communicate effectively, and ability to work compatibly with physicians and other staff members. PHYSICAL GUIDELINES: Physical guidelines include the ability to move, traverse, position self, remain in a stationary position and negotiate steps for up to eight hours per day. This is a hybrid role consisting of on campus and remote work. There will be a training period of up to 6 month of onsite instruction and role-related skill optimization. NOTE: This document is intended to describe the general nature and level of work performed. It is not intended to act, as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. Attendance is an essential function of the job. LEXINGTON CLINIC IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)
    $30k-36k yearly est. Auto-Apply 48d ago
  • RN - Registered Nurse - Progressive Care Unit - Mount Carmel Grove City

    Mount Carmel Health System 4.6company rating

    Grove City, OH job

    *Employment Type:* Full time *Shift:* Rotating Shift *Description:* *Registered Nurse RN* * This Staff RN position will be orienting on a Rotating Basis and then start on Day Shift or Night Shift depending on need in the Progressive Care Unit at Mount Carmel Grove City; shifts available for both Days and Nights. * Interested candidates are welcome to send resume to Laura Mangia, Senior Talent Acquisition Partner, at [...@mchs.com](mailto:...@mchs.com) *Position Purpose: * The Progressive Care Unit at Mount Carmel Grove City is a 12-bed mixed medical/surgical unit. This unit provides nursing care for patients who are less acutely ill than those requiring intensive care, but more acutely ill than the general medical/surgical unit population. Any patient requiring PCU care can come to this unit giving nurses the chance to care for a wide variety of patients, including surgical, geriatric, oncology, orthopedic, neurologic, and cardiac. The range of patients provides the ability for nurses to develop a broad skill set and to thrive in various situations. Supported by the staff-led Professional Governance Committee, the MCGC PCU provides excellent care and compassion for patients and their families as they bridge the gap between ICU and medical/surgical care. The Registered Nurse RN, within the scope of the Ohio Nurse Practice Act, will provide care in an atmosphere sensitive to each person's physical, emotional, social and spiritual needs. The Registered Nurse RN, collaborates in the spirit of teamwork is accountable for the delivery of patient care utilizing the Nursing Process within the standards, policies, procedures and guidelines of the Organization. *What you will do:* * Provides nursing care, ensures an environment of patient safety, promotes evidence-based practice and quality initiatives and exhibits professionalism in nursing practice within the model of the ANCC Magnet Recognition Program . * Assesses and evaluates patient care for an assigned group of patients, utilizing evidence based practice. Collaborates with patient and family to develop and implement a plan of care that includes physical, spiritual and educational components. * Accurately communicates pertinent information to appropriate team members in a timely manner. Keeps patient/family apprised/updated. * Documents accurately and completely pertinent assessments, interventions and outcomes for patients in accordance with documentation standards, policies, procedures and/or guidelines. * Assumes responsibility and accountability for care provided and documented by other licensed and unlicensed care givers as appropriate. *Minimum Qualifications:* * Education: Graduate from school of nursing. * Licensure / Certification: Current license to practice as a Registered Nurse in the State of Ohio. * For Casual RNs 2 years of experience is required. * All new graduate nurses with less than one (1) year of clinical experience are subject to participate and will be automatically enrolled in the Nurse Residency Program. *Position Highlights and Benefits:* * Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. * Retirement savings account with employer match starting on day one. * Generous paid time off programs. * Employee recognition programs. * Tuition/professional development reimbursement starting on day one. * Relocation assistance (geographic and position restrictions apply). * Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing. * Employee Referral Rewards program. * Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! * Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. *Ministry/Facility Information:* Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our five hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $51k-67k yearly est. 17h ago
  • Coding Quality Reviewer II - CPC CCS - Surgical Abstract Coding Experience Required - Remote

    Northeast Georgia Health System 4.8company rating

    Remote job

    Job Category: Revenue Cycle Work Shift/Schedule: 8 Hr Morning - Afternoon Northeast Georgia Health System is rooted in a foundation of improving the health of our communities. The Coding Quality Reviewer II is responsible for performing quality analysis of coded medical records, documenting the analysis, summarizing the metrics and reporting quality statistics to management. Responsible for complex multi-specialty coding to include but not limited to: Neurosurgery, UI, Neurology, Critical Care, hospitalists, surgical and others as defined. The Coding Quality Reviewer II is also responsible for communicating identified issues to coding staff and management, as well as reviewing and correcting coding issues from the EMR and PMS systems. In addition, the Coding Quality Reviewer II may be called upon to provide education to staff and clients, prepare coding audits for physician education, and/or coding charts as business needs dictate. The Coding Quality Reviewer II is responsible for providing and ensuring accurate, complete and timely coding of professional services to include all surgical and inpatient services. All coding staff must ensure accuracy and compliance with regulatory standards. Coding Quality Reviewer II is also responsible for performing audits in accordance with NGPG's annual Compliance Work Plan and preparing written and oral communications to the Coding Compliance Manager. Minimum Job Qualifications Licensure or other certifications: CPC and/or CCS-P Coding Certification required Educational Requirements: High School Diploma or GED Minimum Experience: Three (3) years experience coding Multi-Specialty records required. Other: Preferred Job Qualifications Preferred Licensure or other certifications: Preferred Educational Requirements: Preferred Experience: Other: Job Specific and Unique Knowledge, Skills and Abilities Extensive knowledge of ICD-9, CPT, HCPCS coding, medical terminology, federal and state regulatory guidelines and third party payor requirements required Accuracy and attention to detail imperative Ability to interact well with others at all levels with a flexible, energetic, proactive and positive style In-depth knowledge of Optimal coding policy and procedures Highly skilled proficient with Microsoft Office products Ability to communicate (both verbally and written) technical coding information to both technical and non-technical audiences Ability to organize data and provide detailed reporting Ability to prepare presentations and present to large or small audiences Must be highly motivated, detail oriented individual Excellent written and oral communication skills Problem solving and analytical skills Ability to be a self starter/work independently and as a team player Ability to travel to NGHS/NGPG sites as needed Essential Tasks and Responsibilities Perform timely, concurrent quality review of coded medical records. Correct errors identified in the quality process in both EMR and PMS systems. Maintain coding quality statistics and provide detailed reporting to management. Communicate errors to the Posting, Clinicians and AR staff on an individual basis. Communicate to management any problem areas identified in the quality process and steps taken to resolve. Assist with the review and correction of coding errors in the billing process (TM queues). Assist with the review and correction of coding errors in the electronic claims process (clearinghouse on-line errors). Promptly and professionally respond to both verbal and written coding questions from the internal staff and other areas of the company. Review documentation deficiencies for accuracy and communicate identified errors to the coding staff and management. Prepare documentation audits as needed for on-site physician education. Production coding of medical records as per business needs. Adherence to Coding policy and procedures. Review charge slips/cards for completeness (providers are ultimately responsible for codes they assign). Attends Regional and Local sponsored in-services and/or continuing education. Participates in professional development activities and maintains professional affiliations as necessary. Provide and/or validate CPT, ICD-9-CM and HCPCS coding of professional services for outpatient clinics, outreach offices or programs, minor diagnostic procedures, and/or ancillary services. Review charge tickets for missing or inaccurate information. Items reviewed include service and diagnosis codes units of service, modifiers, facility code, place of service, provider billing numbers, etc. Communicate with providers and clinic staff to ensure charge capture of all professional services, supplies, drugs, vaccinations, etc. Monitor reconciliation procedures to ensure all charges are captured and billed in a timely manner. Research and correct claims manager edits in a timely manner by applying coding and carrier specific guidelines while maintaining compliance initiatives. Provide coding coverage to other specialties, departments, divisions, and/or units as required. Attend billing educational sessions to enhance coding knowledge i.e. American Academy of Professional Coders, Professional Medical Coding Curriculum, NGPG Compliance Proficiency training, specialty seminars. Performs other job duties as assigned. Cross trains in other positions as requested. Physical Demands Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time Weight Carried: Up to 20 lbs, Occasionally 0-30% of time Vision: Moderate, Frequently 31-65% of time Kneeling/Stooping/Bending: Occasionally 0-30% Standing/Walking: Occasionally 0-30% Pushing/Pulling: Occasionally 0-30% Intensity of Work: Frequently 31-65% Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding, Driving Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals. NGHS: Opportunities start here. Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
    $51k-78k yearly est. Auto-Apply 60d+ ago
  • Coding Education / Quality Auditor - CPC and/or CCS-P - Mon - Fri Days - Hybrid

    Northeast Georgia Health System 4.8company rating

    Remote or Oakwood, GA job

    Job Category: Revenue Cycle Work Shift/Schedule: 8 Hr Morning - Afternoon Northeast Georgia Health System is rooted in a foundation of improving the health of our communities. Coding Education & Quality Auditors (CEQA) conduct coding/billing/documentation audits of all NGPG/NGHS Providers to determine organizational integrity of coding/billing for professional services, including detection and correction of documentation, coding and billing errors. Audits consist of evaluation of the adequacy and accuracy of documentation to support services billed including ICD-9/ICD10/CPT/HCSPCS and other third-party payer codes. CEQAs ensure the medical necessity of services, compliance with other documentation, coding and billing standards. CEQAs apply standardized audit scoring methodology to evaluate consistency of documentation and coding, and standardized audit findings methodology to report audit results. CEQAs communicate audit results to physicians, physician leadership, senior management, Compliance department and staff. CEQAs are required to provide physician and coder education, and make recommendations to management for corrective action. CEQAs serve as an institutional subject matters expert and resource on interpretation and application of documentation and coding rules and regulations. CEQAs assure the quality of the coding documentation fits service and codes, and any missing labels on documentation are corrected. Minimum Job Qualifications Licensure or other certifications: CPC and/or CCS-P Coding Certification. CPMA, CEMC or other Nationally recognized healthcare auditing certification required at hire, or required to obtain within 6 months of hire. Educational Requirements: High School Diploma or GED. Minimum Experience: Minimum three (3) years experience coding and/or auditing Multi-Specialty records required; Medical Terminology or Anatomy course required. Demonstrated experience in conducting education to providers and large audiences required. Other: Preferred Job Qualifications Preferred Licensure or other certifications: Preferred Educational Requirements: Preferred Experience: Other: Job Specific and Unique Knowledge, Skills and Abilities Detailed knowledge of ICD-9, ICD-10, CPT and HCPCS coding principles and medical terminology In-depth knowledge of best practice coding policy and procedures Highly skilled proficiency with Microsoft Office products, advanced proficiency in Excel and Powerpoint Ability to communicate (both verbally and written) technical coding information to both technical and non-technical audiences Ability to organize data and provide detailed reporting Ability to prepare presentations and present to large or small audiences Must be highly motivated, organized, and a detail oriented individual Excellent communication (written, verbal and presentation) and people-facing skills Strong analytical and interpersonal skills Ability to be a self starter/work independently and as a team player Ability to travel to NGHS/NGPG sites on a regular bases Understanding of current regulatory and third party requirements Accuracy and attention to detail required Establishes and maintains positive peer, leadership and customer relationships, interacting positively and productively with teams across organizational lines. Positive work ethic with proactive and team oriented style Must posses a confident, friendly demeanor Essential Tasks and Responsibilities Coordinates, schedules, performs the professional services documentation and coding audits of outpatient records for NGPG/NGHS. Evaluates the quality of clinical documentation to identify incomplete or inconsistent documentation that could impact the quality of data being reported. Audits codes and professional fee services performed by providers from medical records according to ICD-10, CPT, HCPCS, and CMS guidelines. Audits every charge for new providers, PRN providers, locum providers, and any under compliance audit daily, till said provider passed an audit. Meets with the providers to review the audit findings and to recommend ways to improve when indicated. Orients and trains new providers throughout the year. Audit charts for accurate and correct coding and compliance within documentation guidelines and NGPG/NGHS policies. Prepares written reports of the audit findings by provider/practice. Follows up with providers as needed until documentation improves. Develops and coordinates educational and training programs regarding elements of coding such as appropriate documentation, accurate coding, coding trends found during chart reviews, third party audit findings, and annual coding updates. Evaluates and provides appropriate documentation for the third party payer CPT denials to maintain the original CPT assignment, and when necessary, implement corrective action plan and/or educational programs to prevent similar denials and rejections from recurring. Maintains up to date knowledge of coding guidelines as they relate to professional services. Serves as a resource to the office staff, providers, and coding department. Provides clarification on NGPG/NGHS coding and compliance policies. Meets with the Coding & Compliance Department as needed to review the audits, discuss concerns, and make plans for processes/procedures. Assists with submission of charges/claims during high volume and/or end of month. Assists, as needed, with Coding Department work queues, deferrals, and claim edits. Conducts peer to peer audits and provides education for new Coding department employees, or as needed. Audits charts to ensure the NGPG/NGHS coding staff are utilizing the correct CPT, ICD-10, HCPCS, modifiers and other payor requirements as necessary. Handles coding issues escalated from other areas of the organization (A/R, customer service, etc.) Conducts RL6 research, feedback and tracking for the coding department. Attends Regional and Local sponsored in-services and/or continuing education. Participates in professional development activities and maintains professional affiliations as necessary. Attend billing educational sessions to enhance coding knowledge i.e. American Academy of Professional Coders, Professional Medical Coding Curriculum, NGPG Compliance Proficiency training, specialty seminars. Performs other job duties as assigned. Cross trains in other positions as requested. Physical Demands Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time Weight Carried: Up to 20 lbs, Occasionally 0-30% of time Vision: Moderate, Frequently 31-65% of time Kneeling/Stooping/Bending: Occasionally 0-30% Standing/Walking: Occasionally 0-30% Pushing/Pulling: Occasionally 0-30% Intensity of Work: Frequently 31-65% Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding, Driving Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals. NGHS: Opportunities start here. Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
    $29k-39k yearly est. Auto-Apply 25d ago
  • Call Conversion Manager - Hybrid

    Family Health Centers 4.3company rating

    Remote or Okanogan, WA job

    PRIMARY ROLE OBJECTIVE: The Call Conversion Manager is a mission-critical leadership role responsible for the daily operations, alignment with strategic direction, and relevant operational coordination with FHC clinics and the FHC call conversion staff. This position ensures optimal scheduling efficiency, market-driven campaigns, high-quality customer service, and timely patient access to care. The Call Conversion Manager will lead a hybrid (internal and remote) high-performing call conversion team focused on meeting organizational Key Performance Indicators (KPIs), including call-to appointment conversion, schedule fill rates, and access growth as a primary driver of organizational sustainability for Family Health Centers. SUPERVISORY RESPONSIBILITIES: Directly supervises Call Conversion staff and acts as a partner and liaison between FHC and any contracted call conversion support companies/teams. MAIN DUTIES & RESPONSIBILITIES Drive a performance-based sales mindset, coaching staff to use persuasive, patient-centered communication that drives scheduled visits. Supervise and support the performance of call conversion staff and act as a liaison with any/all contracted call support vendors. Provide day-to-day leadership, coaching, and training to promote patient-centered customer service and effective appointment conversation, including the oversight and effective use of IVR (Interactive Voice Response) in FHC's phone system. Coordinate with clinic-level leadership & staff to optimize provider schedules and appointment access. Achieve schedule fill rates and implement strategies to meet organizational access targets. Collect, analyze, and present data related to call center operations, including call-to-conversion rate, call volume, abandonment rate, call wait time, provider utilization, and time-to-fill metrics. Translate data insights into actionable plans to improve conversion and patient satisfaction. Serve as the organizational expert on scheduling policies, workflows, and tools. Develop and maintain standard operating procedures for call handling, scheduling, and non-clinical triage and escalation. Ensure call conversion staff appropriately identify clinical red flags that require escalation to licensed clinical professionals in accordance with established protocols. Support integration of clinic-defined protocols and best practices into call center workflows. Facilitate team meetings and participate in cross-departmental improvement initiatives. Address patient complaints and service recovery cases related to call center interactions. Ensure compliance with JC, HIPAA, HRSA, and other applicable regulations and standards. Collaborate with clinical supervisors, IT, billing, and QIP to ensure call center operations align with organizational priorities and compliance requirements. Lead and participate in continuous quality improvement (CQI) initiatives focused on access, scheduling accuracy, and patient communication. Assist in preparing data for Uniform Data System (UDS) reports and HRSA grant compliance as it relates to call center functions. Demonstrate cultural humility and ensure that staff meet patients at their level to provide support. Maintain and support emergency communication and after-hours call protocols as applicable. Act as a super-user or lead trainer for the scheduling module in the organization's EHR system. KNOWLEDGE, SKILLS & ABILITIES: Proven ability to coach persuasive communication and conversation-focused call behaviors Proficient in EHR systems, call center technologies, Excel, and data visualization tools Strong leadership and interpersonal communication Analytical and problem-solving ability Scheduling and non-clinical triage and escalation expertise Patient-focused and mission-driven Strong practitioner of cultural humility EDUCATION & EXPERIENCE: At least 3 years in sales leadership or call center management with a strong emphasis on appointment setting, call volume, conversion tactics. ELIGIBILITY QUALIFICATIONS: Healthcare experience preferred, but not required OTHER DUTIES CLAUSE: This is a summary only and not meant to be a comprehensive list of all the duties and responsibilities for the job. Changes to current duties and new duties and responsibilities can be assigned at any time without notice. Performance will be evaluated in relation to this job description to include any potential changes or addition to duties as assigned.
    $102k-129k yearly est. Auto-Apply 8d ago
  • Patient Contact Center Representative - CSII - Remote in GA only - CPAR Required

    Northeast Georgia Health System 4.8company rating

    Remote or Oakwood, GA job

    Job Category: Administrative & Clerical Work Shift/Schedule: 8 Hr Afternoon - Evening Northeast Georgia Health System is rooted in a foundation of improving the health of our communities. The Customer Service Representative II is responsible for handling high volumes of inbound and outbound patient billing calls, addressing inquiries and complaints related to professional and facility services. The role requires courteous and efficient communication, accurate documentation, timely issue resolution, and escalation to leadership when needed, while keeping patients informed throughout the process. The Customer Service Representative II is responsible for managing high volumes of inbound and outbound patient billing calls. This role involves explaining insurance responsibilities, communicating denial reasons, and helping patients understand the medical billing process for services rendered. The CSR II resolves billing inquiries and complaints, and ensures accurate documentation of all interactions. Minimum Job Qualifications Licensure or other certifications: GA HMFA Certified Patient Account Representative (CPAR) Certification Educational Requirements: High School Diploma or GED Minimum Experience: Three (3) year minimum medical billing or collection experience. Other: Preferred Job Qualifications Preferred Licensure or other certifications: Preferred Educational Requirements: Preferred Experience: Other: Job Specific and Unique Knowledge, Skills and Abilities Solid knowledge of Revenue Cycle functions, including registration, authorization, and insurance billing. Personal computer proficiency to include all programs necessary to perform job duties and ability to toggle between systems efficiently. Excellent listening and problem-solving skills with attention to details. Excellent customer service skills and ability to remain calm and professional in stressful situations. Excellent verbal and written communication skills. Ability to work independently within guidelines. Essential Tasks and Responsibilities Accepts all calls via the ACD (Automated Call Delivery) lines in a manner that keeps wait times to a minimum. Identifies self by name and department, handles call in professional manner, asks if all issues resolved and if anything else may be needed prior to ending call. Reviews accounts thoroughly, verifying balance to be correct. Performs required action to correct balances found to be in error. Refers errors to other departments for assistance only when appropriate. Analyzes all details of account for accuracy and resolves all insurance questions including payment, adjustments and benefits. Researches all patient complaints and inquiries in a timely manner, keeping patient informed of progress when other departments must be consulted. Follows required insurance billing processes Follows all department and NGHS guidelines, policies, and standard work. Remains in good standing with all NGHS policies including those related to attendance, positive attitude and staff development. Maintains an understanding of health insurance and EOB's, collection processes and techniques, and NGHS Financial Assistance Programs . Performs other duties as assigned. Documents the patient account thoroughly and accurately in order to leave sufficient information for any other party reviewing the account for future collection efforts, which may include presentation in court. Ability to thoroughly review and understand all documentation in the NGMC Patient Accounting EMR system. Physical Demands Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time Weight Carried: Up to 20 lbs, Occasionally 0-30% of time Vision: Moderate, Occasionally 0-30% of time Kneeling/Stooping/Bending: Occasionally 0-30% Standing/Walking: Occasionally 0-30% Pushing/Pulling: Occasionally 0-30% Intensity of Work: Frequently 31-65% Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals. NGHS: Opportunities start here. Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
    $28k-34k yearly est. Auto-Apply 4d ago
  • Registered Dietitian - Multiple Positions

    Lee Health 3.1company rating

    Remote or Miami, FL job

    Work Type:Full and Part time Available Minimum to Midpoint Pay Rate:$27.57 - $35.84 / hour Hiring Incentives:$5,000 Sign-on bonus; plus $7,500 Relocation Incentive (if relocating from greater than 50 miles away). One-half for Part-time roles. Make a Lasting Impact on Lives - Join Lee Health as a Registered Dietitian in the greater Fort Myers, Florida area! Are you passionate about helping the community thrive through nutrition? AtLee Health, we're looking for compassionate Registered Dietitiansto join our collaborative interdisciplinary care teams. In these rewarding roles, you'll provide specialized nutrition interventions tailored to the unique needs of our patients. Whether you're drawn to the challenge of clinical nutrition in specialized populations or the joy of coordinating nutrition care plans with patients and their families, this is your opportunity to make a real difference. Current opportunities may include: Pediatrics:Full and Part-time inpatient; outpatient areas in GI and Endocrinology Adult:Full-time Inpatient; Full-time Outpatient (Cape Coral and Fort Myers); Part-time Community Outreach (Cape Coral) Cancer Support(RDOncology experience preferred):Full-time Outpatient;Partially remote(2 days remote; 3 days onsite in Bonita and Fort Myers) What We Offer You: Competitive pay Up to $12,500 in hiring incentives Room for growth & career development A team of supportive, collaborative professionals Top-tier health coverage, including no-cost services at Employee Health Clinics Education reimbursement (after 90 days) Up to 5% retirement match Supplemental benefits including Pet Insurance, Legal Insurance, and more! "I chose Lee Health because of its strong commitment to its employees and its clear set of values. I believe a fulfilling career is built on continuous growth, and Lee Health supports this through opportunities for ongoing education and professional development. This focus on learning, combined with the organization's core values, creates a workplace I'm excited to be a part of."- Maria A., RD @ Lee Health Educational Requirements Degree/Diploma Obtained Program of Study Required/ Preferred and/or Bachelor's Dietetics / Human Nutrition and Foods Required Experience Requirements Minimum Years Required Area of Experience Required/ Preferred and/or 1 Year Clinical Nutrition Preferred State of Florida Licensure Requirements Licenses Required/ Preferred and/or Dietitian License Preferred Certifications/Registration Requirements Certificates/Registrations Required/ Preferred and/or RD (Registered Dietitian) Required Additional Requirements Florida Licensure (LD) through the Florida Department of Profession Regulations (DPR) Optional US:FL:Cape Coral
    $27.6-35.8 hourly 1d ago
  • RN - Experienced Registered Nurse - Emergency Department - Days

    Mount Carmel Health System 4.6company rating

    Westerville, OH job

    *Employment Type:* Full time *Shift:* 12 Hour Day Shift *Description:* *Registered Nurse RN* * This experienced Staff RN will be in our Emergency Department at Mount Carmel St. Ann's on days working three 12-hour shifts per week from 7am - 7:30pm with every third weekend and rotating holidays. * Interested candidates are welcome to send resume to Laura Mangia, Senior Talent Acquisition Partner to [...@mchs.com](mailto:...@mchs.com). *Position Purpose: * The Registered Nurse RN, within the scope of the Ohio Nurse Practice Act, will provide care in an atmosphere sensitive to each person's physical, emotional, social and spiritual needs. The Registered Nurse RN, collaborates in the spirit of teamwork is accountable for the delivery of patient care utilizing the Nursing Process within the standards, policies, procedures and guidelines of the Organization. *What you will do:* * Provides nursing care, ensures an environment of patient safety, promotes evidence-based practice and quality initiatives and exhibits professionalism in nursing practice within the model of the ANCC Magnet Recognition Program . * Assesses and evaluates patient care for an assigned group of patients, utilizing evidence based practice. Collaborates with patient and family to develop and implement a plan of care that includes physical, spiritual and educational components. * Accurately communicates pertinent information to appropriate team members in a timely manner. Keeps patient/family apprised/updated. * Documents accurately and completely pertinent assessments, interventions and outcomes for patients in accordance with documentation standards, policies, procedures and/or guidelines. * Assumes responsibility and accountability for care provided and documented by other licensed and unlicensed care givers as appropriate. *Minimum Qualifications:* * Education: Graduate from school of nursing. * Licensure / Certification: Current license to practice as a Registered Nurse in the State of Ohio. * For Casual RNs 2 years of experience is required. * All new graduate nurses with less than one (1) year of clinical experience are subject to participate and will be automatically enrolled in the Nurse Residency Program. *Position Highlights and Benefits:* * Mount Carmel Health System recognized by Forbes in 2025 as one of America's Best State Employers. * Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. * Retirement savings account with employer match starting on day one. * Generous paid time off programs. * Employee recognition programs. * Tuition/professional development reimbursement starting on day one. * Relocation assistance (geographic and position restrictions apply). * RN to BSN tuition 100% paid at Mount Carmel's College of Nursing. * Employee Referral Rewards program. * Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! * Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. *Ministry/Facility Information:* Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our five hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $55k-66k yearly est. 17h ago
  • Licensed Practical Nurse LPN - Clinical Review Specialist - Mon - Fri 8:00am - 5:00pm - Hybrid

    Northeast Georgia Health System 4.8company rating

    Remote or Gainesville, GA job

    Job Category: Revenue Cycle Work Shift/Schedule: 8 Hr Morning - Afternoon Northeast Georgia Health System is rooted in a foundation of improving the health of our communities. Clinical Review Specialist works with Medicaid and Disability team and other key stakeholders (e.g., Case Management, Social Workers, Patient Access Service Center teams) in order to provide clinical screening assessments of prospective Medicaid or Disability candidates and will assist patients and families with navigating through the Medicaid or Disability application process. The position will further provide medical record analysis and other clinical expertise in order to support the functions of the department; for example will review medical records in order to make a determination of emergency services provided. This position will also provide coverage for precertification tasks as needed. Minimum Job Qualifications Licensure or other certifications: LPN Educational Requirements: Associates Degree Minimum Experience: A minimum of three (3) years in professional nursing and at least one year of UR, Case Management and/or Auditing experience Other: Preferred Job Qualifications Preferred Licensure or other certifications: RN Preferred Educational Requirements: Bachelors Degree Preferred Experience: Other: Job Specific and Unique Knowledge, Skills and Abilities Ability to analyze medical records, including but not limited to physician orders, clinical notes, and coding Exceptional research and problem-solving skills Deep knowledge of Patient Financial Services processes and procedures, including governmental guidelines and protocols, the components of full verification, and payer information / medical necessity requirements Exemplary customer service skills and the ability to assist others in a pleasant, courteous and professional manner Excellent oral and written communication skills required Ability to serve as a clinical expert resource to all Medicaid and Disability personnel and other internal and external departments Essential Tasks and Responsibilities Works with Medicaid and Disability team and other key stakeholders (e.g., Case Management, Social Workers, Patient Access Service Center teams) in order to provide clinical screening assessments of prospective Medicaid or Disability candidates. Completes timely and accurate review of patient's medical record in order to determine medical necessity of procedure(s) performed, patient's long-term prognosis and follow-up care needs; determines if criteria for emergency services were met via records reviews and completes requisite forms. Navigates patient and or patient's family through the application process for Medicaid or Disability; also supports/performs tasks related to the precertification, claims denials, and appeals processes. Performs insurance defense audits. Audits applications and appeal documentation to ensure accuracy and completeness. Communicates and implements, in an accurate and timely manner, process change as needed to accommodate high volume and other unforeseen circumstances that may arise. Completes precertification functions as needed. Participates in education and training efforts to maintain competency in ever changing environment. Maintains clinical licensure. Teams with other departments to improve performance of the revenue cycle. Provides support and guidance to problem-solving and process improvement initiatives. Performs other duties as assigned or requested. Physical Demands Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time Weight Carried: Up to 20 lbs, Occasionally 0-30% of time Vision: Moderate, Occasionally 0-30% of time Kneeling/Stooping/Bending: Occasionally 0-30% Standing/Walking: Occasionally 0-30% Pushing/Pulling: Occasionally 0-30% Intensity of Work: Frequently 31-65% Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals. NGHS: Opportunities start here. Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
    $37k-64k yearly est. Auto-Apply 9d ago
  • Call Conversion Manager - Hybrid

    Family Health Centers 4.3company rating

    Remote or Okanogan, WA job

    PRIMARY ROLE OBJECTIVE: The Call Conversion Manager is a mission-critical leadership role responsible for the daily operations, alignment with strategic direction, and relevant operational coordination with FHC clinics and the FHC call conversion staff. This position ensures optimal scheduling efficiency, market-driven campaigns, high-quality customer service, and timely patient access to care. The Call Conversion Manager will lead a hybrid (internal and remote) high-performing call conversion team focused on meeting organizational Key Performance Indicators (KPIs), including call-to appointment conversion, schedule fill rates, and access growth as a primary driver of organizational sustainability for Family Health Centers. SUPERVISORY RESPONSIBILITIES: Directly supervises Call Conversion staff and acts as a partner and liaison between FHC and any contracted call conversion support companies/teams. MAIN DUTIES & RESPONSIBILITIES * Drive a performance-based sales mindset, coaching staff to use persuasive, patient-centered communication that drives scheduled visits. * Supervise and support the performance of call conversion staff and act as a liaison with any/all contracted call support vendors. * Provide day-to-day leadership, coaching, and training to promote patient-centered customer service and effective appointment conversation, including the oversight and effective use of IVR (Interactive Voice Response) in FHC's phone system. * Coordinate with clinic-level leadership & staff to optimize provider schedules and appointment access. * Achieve schedule fill rates and implement strategies to meet organizational access targets. * Collect, analyze, and present data related to call center operations, including call-to-conversion rate, call volume, abandonment rate, call wait time, provider utilization, and time-to-fill metrics. * Translate data insights into actionable plans to improve conversion and patient satisfaction. * Serve as the organizational expert on scheduling policies, workflows, and tools. * Develop and maintain standard operating procedures for call handling, scheduling, and non-clinical triage and escalation. * Ensure call conversion staff appropriately identify clinical red flags that require escalation to licensed clinical professionals in accordance with established protocols. * Support integration of clinic-defined protocols and best practices into call center workflows. * Facilitate team meetings and participate in cross-departmental improvement initiatives. * Address patient complaints and service recovery cases related to call center interactions. * Ensure compliance with JC, HIPAA, HRSA, and other applicable regulations and standards. * Collaborate with clinical supervisors, IT, billing, and QIP to ensure call center operations align with organizational priorities and compliance requirements. * Lead and participate in continuous quality improvement (CQI) initiatives focused on access, scheduling accuracy, and patient communication. * Assist in preparing data for Uniform Data System (UDS) reports and HRSA grant compliance as it relates to call center functions. * Demonstrate cultural humility and ensure that staff meet patients at their level to provide support. * Maintain and support emergency communication and after-hours call protocols as applicable. * Act as a super-user or lead trainer for the scheduling module in the organization's EHR system. KNOWLEDGE, SKILLS & ABILITIES: Proven ability to coach persuasive communication and conversation-focused call behaviors Proficient in EHR systems, call center technologies, Excel, and data visualization tools Strong leadership and interpersonal communication Analytical and problem-solving ability Scheduling and non-clinical triage and escalation expertise Patient-focused and mission-driven Strong practitioner of cultural humility EDUCATION & EXPERIENCE: At least 3 years in sales leadership or call center management with a strong emphasis on appointment setting, call volume, conversion tactics. ELIGIBILITY QUALIFICATIONS: Healthcare experience preferred, but not required OTHER DUTIES CLAUSE: This is a summary only and not meant to be a comprehensive list of all the duties and responsibilities for the job. Changes to current duties and new duties and responsibilities can be assigned at any time without notice. Performance will be evaluated in relation to this job description to include any potential changes or addition to duties as assigned.
    $102k-129k yearly est. 7d ago
  • RN, Registered Nurse - Medical Surgical

    Mount Carmel Health System 4.6company rating

    Grove City, OH job

    *Employment Type:* Full time *Shift:* 12 Hour Night Shift *Description:* Qualified applicants may submit a resume to Senior Talent Acquisition Partner, Tonya Globlek at ...@mchs.com for expedited consideration. * The Medical/Surgical, MIMCU, Oncology unit at Mount Carmel Grove City is 42 beds. The Registered Nurse would expect to see a mixture of cardiac, end of life, oncology and medical/surgical patients. Med Surg is a great area to grow and learn about patients with diagnoses that span the medical spectrum. It is a fast-paced, great teamwork and engaging environment with a focus on individualized and evidence-based care. In accordance with the Mission and Guiding Behaviors; the Staff Registered Nurse, within the scope of the Ohio Nurse Practice Act, will provide care in an atmosphere sensitive to each person's physical, emotional, social and spiritual needs. The Registered Nurse collaborates in the spirit of teamwork is accountable for the delivery of patient care utilizing the Nursing Process within the standards, policies, procedures and guidelines of the Organization. *What You Will Do:* * Assess and evaluate patient care for an assigned group of patients, utilizing evidence-based practice; Assists provider with patient assessment, examinations and treatments; Perform basic medical procedures under the supervision of a provider, including set up of procedures. * Administer medications under the direction of the provider, according to the organization's standards, policies, procedures, and/or guidelines. * Assist in emergency situations under the direction of the provider * Thoroughly educate and explain procedures to patients and family members (diagnosis, disease process etc.). * Document accurately and completely pertinent assessments, interventions and outcomes for patients in accordance with documentation standards, policies, procedures and/or guidelines. * Assume responsibility and accountability for care provided and documented by other licensed and unlicensed care givers as appropriate. *Minimum Qualifications:* * Graduate of a school of nursing * Current license to practice as a Registered Nurse in the State of Ohio * Current BLS/CPR * Demonstrated ability to plan, organize, and manage patient care, including delegation to and supervision of other members of the patient care team * Basic computer skills required; prior experience using an EMR for charting preferred *Position Highlights and Benefits:* * Mount Carmel Health System recognized by Forbes in 2025 as one of America's Best State Employers. * Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. * Retirement savings account with employer match starting on day one. * Generous paid time off programs. * Employee recognition programs. * Tuition/professional development reimbursement starting on day one. * RN to BSN tuition 100% paid at Mount Carmel's College of Nursing. * Relocation assistance (geographic and position restrictions apply). * Employee Referral Rewards program. * Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! * Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. *Ministry/Facility Information:* Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our five hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $56k-70k yearly est. 17h ago
  • Registered Dietitian - Multiple Positions

    Lee Health 3.1company rating

    Remote or Tampa, FL job

    Work Type:Full and Part time Available Minimum to Midpoint Pay Rate:$27.57 - $35.84 / hour Hiring Incentives:$5,000 Sign-on bonus; plus $7,500 Relocation Incentive (if relocating from greater than 50 miles away). One-half for Part-time roles. Make a Lasting Impact on Lives - Join Lee Health as a Registered Dietitian in the greater Fort Myers, Florida area! Are you passionate about helping the community thrive through nutrition? AtLee Health, we're looking for compassionate Registered Dietitiansto join our collaborative interdisciplinary care teams. In these rewarding roles, you'll provide specialized nutrition interventions tailored to the unique needs of our patients. Whether you're drawn to the challenge of clinical nutrition in specialized populations or the joy of coordinating nutrition care plans with patients and their families, this is your opportunity to make a real difference. Current opportunities may include: Pediatrics:Full and Part-time inpatient; outpatient areas in GI and Endocrinology Adult:Full-time Inpatient; Full-time Outpatient (Cape Coral and Fort Myers); Part-time Community Outreach (Cape Coral) Cancer Support(RDOncology experience preferred):Full-time Outpatient;Partially remote(2 days remote; 3 days onsite in Bonita and Fort Myers) What We Offer You: Competitive pay Up to $12,500 in hiring incentives Room for growth & career development A team of supportive, collaborative professionals Top-tier health coverage, including no-cost services at Employee Health Clinics Education reimbursement (after 90 days) Up to 5% retirement match Supplemental benefits including Pet Insurance, Legal Insurance, and more! "I chose Lee Health because of its strong commitment to its employees and its clear set of values. I believe a fulfilling career is built on continuous growth, and Lee Health supports this through opportunities for ongoing education and professional development. This focus on learning, combined with the organization's core values, creates a workplace I'm excited to be a part of."- Maria A., RD @ Lee Health Educational Requirements Degree/Diploma Obtained Program of Study Required/ Preferred and/or Bachelor's Dietetics / Human Nutrition and Foods Required Experience Requirements Minimum Years Required Area of Experience Required/ Preferred and/or 1 Year Clinical Nutrition Preferred State of Florida Licensure Requirements Licenses Required/ Preferred and/or Dietitian License Preferred Certifications/Registration Requirements Certificates/Registrations Required/ Preferred and/or RD (Registered Dietitian) Required Additional Requirements Florida Licensure (LD) through the Florida Department of Profession Regulations (DPR) Optional US:FL:Cape Coral
    $27.6-35.8 hourly 1d ago
  • RN, Registered Nurse

    Mount Carmel Health System 4.6company rating

    Grove City, OH job

    *Employment Type:* Part time *Shift:* Day Shift *Description:* * RN Care Navigator, within the scope of the Ohio Nurse Practice Act, will provide care in an atmosphere sensitive to each person's physical, emotional, social and spiritual needs. The Registered Nurse Care Navigator, functioning in the spirit of teamwork, is accountable for the coordination and delivery of patient care utilizing the Nursing Process within the standards, policies, procedures and guidelines of the Organization. Specialty: Primary Care / Specialties Location: 5300 N Meadows Dr, Building 2 , #4800, Grove City, OH 43123 Hours of office: two days a week - Monday - Friday 7:00am - 4:30pm. No weekend and no evenings *What You * * Medicare annual wellness visits * Out reaching to patients * Completing visits with patients * Escalating concerns appropriately to providers * Communication, education and scheduling of appointments * Nurse Triage * EPIC *Minimum Qualifications:* * Education: Graduate of a school of nursing. Associate's Degree required Bachelor's preferred. * Licensure / Certification: Registered Nurse; current, unrestricted license to practice in the State of Ohio. * Experience: Minimum of two years experience in an ambulatory setting preferred. *Position Highlights and Benefits:* * Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. * Retirement savings account with employer match starting on day one. * Generous paid time off programs. * Employee recognition programs. * Tuition/professional development reimbursement. * Relocation assistance (geographic and position restrictions apply). * Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing. * Employee Referral Rewards program. * Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! * Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. *Ministry/Facility Information:* Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $51k-67k yearly est. 17h ago
  • Casual RN - Registered Nurse - Emergency Department - Rotating as Needed

    Mount Carmel Health System 4.6company rating

    Reynoldsburg, OH job

    *Employment Type:* Part time *Shift:* Rotating Shift *Description:* *Registered Nurse RN* * This RN position will be working in our Free-Standing Emergency Department at Mount Carmel Reynoldsburg Rotating as Needed. * Two years prior Emergency Department Experience Required. * Interested candidates are welcome to send resume to Laura Mangia, Senior Talent Acquisition Partner to [...@mchs.com](mailto:...@mchs.com). *Position Purpose: * The Registered Nurse RN, within the scope of the Ohio Nurse Practice Act, will provide care in an atmosphere sensitive to each person's physical, emotional, social and spiritual needs. The Registered Nurse RN, collaborates in the spirit of teamwork is accountable for the delivery of patient care utilizing the Nursing Process within the standards, policies, procedures and guidelines of the Organization. *What you will do:* * Provides nursing care, ensures an environment of patient safety, promotes evidence-based practice and quality initiatives and exhibits professionalism in nursing practice within the model of the ANCC Magnet Recognition Program . * Assesses and evaluates patient care for an assigned group of patients, utilizing evidence based practice. Collaborates with patient and family to develop and implement a plan of care that includes physical, spiritual and educational components. * Accurately communicates pertinent information to appropriate team members in a timely manner. Keeps patient/family apprised/updated. * Documents accurately and completely pertinent assessments, interventions and outcomes for patients in accordance with documentation standards, policies, procedures and/or guidelines. * Assumes responsibility and accountability for care provided and documented by other licensed and unlicensed care givers as appropriate. *Minimum Qualifications:* * Education: Graduate from school of nursing. * Licensure / Certification: Current license to practice as a Registered Nurse in the State of Ohio. * For Casual RNs 2 years of experience is required. * All new graduate nurses with less than one (1) year of clinical experience are subject to participate and will be automatically enrolled in the Nurse Residency Program. *Position Highlights and Benefits:* * Mount Carmel Health System recognized by Forbes in 2025 as one of America's Best State Employers. * Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. * Retirement savings account with employer match starting on day one. * Generous paid time off programs. * Employee recognition programs. * Tuition/professional development reimbursement starting on day one. * Relocation assistance (geographic and position restrictions apply). * RN to BSN tuition 100% paid at Mount Carmel's College of Nursing. * Employee Referral Rewards program. * Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! * Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. *Ministry/Facility Information:* Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our five hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $55k-66k yearly est. 17h ago
  • Registered Dietitian - Multiple Positions

    Lee Health 3.1company rating

    Remote or Jacksonville, FL job

    Work Type:Full and Part time Available Minimum to Midpoint Pay Rate:$27.57 - $35.84 / hour Hiring Incentives:$5,000 Sign-on bonus; plus $7,500 Relocation Incentive (if relocating from greater than 50 miles away). One-half for Part-time roles. Make a Lasting Impact on Lives - Join Lee Health as a Registered Dietitian in the greater Fort Myers, Florida area! Are you passionate about helping the community thrive through nutrition? AtLee Health, we're looking for compassionate Registered Dietitiansto join our collaborative interdisciplinary care teams. In these rewarding roles, you'll provide specialized nutrition interventions tailored to the unique needs of our patients. Whether you're drawn to the challenge of clinical nutrition in specialized populations or the joy of coordinating nutrition care plans with patients and their families, this is your opportunity to make a real difference. Current opportunities may include: Pediatrics:Full and Part-time inpatient; outpatient areas in GI and Endocrinology Adult:Full-time Inpatient; Full-time Outpatient (Cape Coral and Fort Myers); Part-time Community Outreach (Cape Coral) Cancer Support(RDOncology experience preferred):Full-time Outpatient;Partially remote(2 days remote; 3 days onsite in Bonita and Fort Myers) What We Offer You: Competitive pay Up to $12,500 in hiring incentives Room for growth & career development A team of supportive, collaborative professionals Top-tier health coverage, including no-cost services at Employee Health Clinics Education reimbursement (after 90 days) Up to 5% retirement match Supplemental benefits including Pet Insurance, Legal Insurance, and more! "I chose Lee Health because of its strong commitment to its employees and its clear set of values. I believe a fulfilling career is built on continuous growth, and Lee Health supports this through opportunities for ongoing education and professional development. This focus on learning, combined with the organization's core values, creates a workplace I'm excited to be a part of."- Maria A., RD @ Lee Health Educational Requirements Degree/Diploma Obtained Program of Study Required/ Preferred and/or Bachelor's Dietetics / Human Nutrition and Foods Required Experience Requirements Minimum Years Required Area of Experience Required/ Preferred and/or 1 Year Clinical Nutrition Preferred State of Florida Licensure Requirements Licenses Required/ Preferred and/or Dietitian License Preferred Certifications/Registration Requirements Certificates/Registrations Required/ Preferred and/or RD (Registered Dietitian) Required Additional Requirements Florida Licensure (LD) through the Florida Department of Profession Regulations (DPR) Optional US:FL:Cape Coral
    $27.6-35.8 hourly 1d ago
  • Registered Nurse RN - Clinical Documentation Specialist - CDIP CCDS Required - Mon - Fri Day - 100% Remote

    Northeast Georgia Health System 4.8company rating

    Remote job

    Job Category: Nursing - Registered Nurse Work Shift/Schedule: Varies Northeast Georgia Health System is rooted in a foundation of improving the health of our communities. Responsible for improving the overall quality and completeness of clinical documentation. Facilitates modifications to clinical documentation through extensive interaction with Physicians, Nursing staff, other patient caregivers, and medical records coding staff to ensure that appropriate reimbursement is received for the level of service rendered to all patients with a DRG based payer (Medicare, Blue Cross, other payors as determined by CDI departmental goals). Ensures the accuracy and completeness of clinical information used for measuring and reporting Physician and medical center outcomes. Educates all members of the patient care team on an ongoing basis. Minimum Job Qualifications Licensure or other certifications: Current RN Licensure in the State of Georgia. Educational Requirements: Associates Degree Minimum Experience: Five (5) years in the practice of professional nursing. Other: Preferred Job Qualifications Preferred Licensure or other certifications: CCDS or CDIP Preferred Educational Requirements: Bachelor's Degree in Nursing. Additional education in Finance, Healthcare regulations and diagnoses-procedure coding. Preferred Experience: Experience in Healthcare Utilization and Revenue Management. Other: Job Specific and Unique Knowledge, Skills and Abilities Demonstrates aptitude in critical care or medical-surgical nursing Must demonstrate excellent observation skills, analytical thinking, problem-solving abilities, and excellent written and verbal communication by organizing work priorities and following standard of work Working knowledge of DRG coding optimization strategies and clinical documentation requirements are helpful Demonstrates interpersonal skills including professionalism practicing positive approaches to the position The position requires computer skills and the ability to be self-directed Familiar with ICD10 coding conventions, anatomy and physiology, medical terminology, MSDRG reimbursement, coding software (preferably 3M 360 Encompass) Leadership skills are required Maintains requirements contained in Remote Agreement or forfeit the opportunity Essential Tasks and Responsibilities Improves the overall quality and completeness of clinical documentation by performing admission / continued stay reviews using the Compliant Documentation Program Management (CDMP) guidelines. Facilitates modifications to clinical documentation to ensure that appropriate severity of the patient is documented and to ensure appropriate reimbursement is received for the level of service rendered to all patients with a DRG based payer (Medicare, Blue Cross and others as determined by CDI program goals) Conducts on-going follow-up reviews to ensure points of clarification have been recorded in the patient's medical record using department standard work to set workflow priority and scheduling.. Works with Physicians concurrently, during the patient's stay, to educate and receive specific documentation pertinent to all requirements in question. Refers questionable quality, patient safety indicators, and utilization concerns to CDI Director, nursing and case management as indicated Writes queries to provide professional clinical inquiry about missing documentation (clinical indicators, diagnoses, or more descriptive) for conversion to codable terms following compliant, non leading format. Monitors the documentation against "core measure" quality indicators and addresses non-compliance documentation with Physicians and other appropriate staff. Interacts on a regular basis with Physician, nursing and case managers to ensure continuity of documentation. Works collaboratively with the coding staff to assign the "working" DRG to contribute for IDT Rounds. Processes all discharges by updating the DRG worksheet to reflect changes in patient status, procedures and/or treatments and concurs with the attending Physician to finalize diagnoses. Maintains a leadership role to ensure specific and compliant documentation is achieved recognizing its use in quality measures and reporting medical center and Physician outcomes. Educates various customer audiences on clinical documentation opportunities, coding, reimbursement and performance methodologies. Ensures documentation is meeting "medical necessity" for specific level of care and that services provided to the patient has a reasonably beneficial effect; refers cases to Utilization Review as indicated. Demonstrates a working knowledge of the DRG system and coding guidelines to facilitate recovery of appropriate payments for services rendered. Utilizes results of DRG analysis to have on-going dialogue with Physicians, nurses, coders, and case managers, to improve overall knowledge and performance. Participates in efforts to contain cost and/or generate revenue. Submits written ideas for reducing cost or adding revenue. Organizes and performs work effectively and efficiently by achieving daily reviews as assigned. Maintains and adjusts schedules to meet team performance and is willing to change workload or assignments as indicated. Meets assigned deadlines and departmental productivity standards. Assists with special projects as needed and all other duties as assigned. Maintains requirements in Remote Agreement in order to retain work from home opportunity. Work collaboratively with CDI team members to complete daily work of the team. Physical Demands Weight Lifted: Up to 30 lbs, Occasionally 0-30% of time Weight Carried: Up to 30 lbs, Occasionally 0-30% of time Vision: Moderate, Frequently 31-65% of time Kneeling/Stooping/Bending: Occasionally 0-30% Standing/Walking: Frequently 31-65% Pushing/Pulling: Occasionally 0-30% Intensity of Work: Frequently 31-65% Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding, Driving Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals. NGHS: Opportunities start here. Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
    $50k-90k yearly est. Auto-Apply 9d ago

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