Senior Incident Manager
Madison Square Garden, Inc. Job In New York, NY
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company's portfolio includes a collection of world-renowned venues - New York's Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre - that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for 90 years. More information is available at *************************
Who are we hiring?
Execute the incident and problem management processes and procedures to minimize operational impact associated with IT incidents and facilitate the root cause identification and resolution at Madison Square Garden Entertainment Group and subsidiary businesses - Madison Square Garden Sports, Networks and Sphere Entertainment Company. Improve the Company's incident and problem management processes. Lead and develop subordinate Incident Problem Managers.
What will you do?
* Manage Incident, Major Incident, and Problem Management processes.
* Lead subordinate Incident Problem Manager.
* Lead major incident bridges, determining appropriate participants and processes based on incident type and application area.
* Manage and enhance policies and procedures to ensure efficient incident and problem management.
* Aid in defining processes for recording and producing management information related to incident and problem management; including but not limited to timelines, status communication updates, and root cause analysis.
* Analyze incident data to identify ways to improve system, application, network stability and minimize future incidents.
* Develop and maintain documentation for incident and problem management processes and the Major Incident Response Team.
* Liaise with vendors and contractors to ensure fulfillment of contractual obligations related to problem resolution and data provision; providing summaries when SLAs are breached.
* Seeks opportunities to leverage and integrate existing tools to streamline cross-collaborative incidents and foster collaboration, continuous improvement, and communication across departments.
* Support MSG IT on-call alerting system, ensuring best practice is configured within the system.
* Ensure compliance with customer and regulatory requirements.
* Embody the organization's mission, expectations, and values.
What do you need to succeed?
* Previous leadership/personnel management experience is required.
* Minimum Bachelor's Degree in a technology-related field or equivalent experience.
* Proficiency in Incident, Problem, and/or Change Management principles, particularly ITIL.
* ITIL certification required.
* Minimum 5 years of relevant experience in an ITIL environment.
* Experience in application development, software quality assurance, network troubleshooting, and configuration management beneficial.
* Familiarity with relevant tools and systems supporting Incident Management. Experience with PagerDuty or ServiceNow beneficial.
* Strong communication, planning, coordination, organization, collaboration, and leadership skills.
* Ability to enforce compliance with standards and regulations while maintaining respectful communication.
* Ability to build strong working relationships and influence in a matrix environment.
* Availability for on-call duty in a 24x7 environment and occasional travel (
The typical base pay range for this role across the U.S. is USD $113,000-$180,000 per year. There is a different range applicable to specific work locations for this role in Burbank, Las Vegas and New York City. This role is available on site in all three aforementioned cities.
Pay Range
$113,000-$180,000 USD
At MSG, we recognize the importance of upskilling employees' talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.
Flight Attendant
Madison Square Garden, Inc. Job In Farmingdale, NY
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company's portfolio includes a collection of world-renowned venues - New York's Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre - that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for 90 years. More information is available at *************************
Who are we hiring?
Provides the highest levels of Safety and Service to MSG Aviation's clients, travelers, and guests consistent with applicable FAA CFR's, ICAO Standards and MSG Aviation's FOM while always maintaining the highest degree of professional decorum.
The Flight Attendant provides the appropriate environment for the passengers to extract the maximum value from their travel time. The Flight Attendant will exercise seasoned judgment to determine and deliver the appropriate levels of service desired by the travelers, sensing what the travelers will require before they make the request. This could mean providing high levels of service for a large group or remaining ready and able to serve while in the background.
What will you do?
* Supports and participates fully in MSG's Safety Management System.
* Functions as a fully integrated crew member to ensure both the comfort and safety of passengers.
* Maintain a thorough knowledge of MSG Aviation's FOM and appropriate FARs.
* Prepares and maintains the cabin to a flight ready status.
* Thorough knowledge of all cabin system operations and troubleshooting to include, berthing/seating, connectivity, entertainment, environmental, galley, lavatory, and telephony.
* Plans menus, procures provisions and provides first class food and beverage services.
* Maintains an inviting, organized and sanitary cabin and galley environment during all phases of flight.
* Makes extraordinary efforts to fulfill passenger requests.
* Vets all food and beverage suppliers for the highest levels of quality and safety.
* Assists in maintaining inventory with a focus on automation and expense management.
* Other duties as assigned such as shopping and procuring supplies.
What do you need to succeed?
* Three+ years (3-7) of global experience as a Flight Attendant serving high profile and EHNW individuals.
* Excellent "Command Presence", communication and interpersonal skills with a high EQ
* Extensive background and working knowledge of the Culinary Arts, Food Safety, Beverage Selection/Management, Menu Planning and Presentation.
* Advance culinary and beverage training
* Formal Flight Attendant training
* Current Safety Training to include Basic Life Support and General Emergencies
* Valid US Passport with no foreign jurisdiction entry/exit restrictions as well as appropriate visas and foreign work permits.
* Bachelor's degree preferred
* A valid driver's license. Candidate must be flexible with client and driving assignments based upon need. This requires reliable, consistent, and flexible access to a personal vehicle for which the candidate is insured to operate independently
Special Requirements?
* Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment.
#LI-Onsite
Pay Range
$1,200-$1,200 USD
At MSG, we recognize the importance of upskilling employees' talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.
Venue Technology Specialist-Crypto.com Arena
Remote or Los Angeles, CA Job
Job Description Levy Sector
[[title]]
Pay Range: $25.00 to $25.00
We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1372335.
The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: *************************** Skg
Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!
Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.
From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.
For more information on what we are about as a company, check us out by following the link below: ******************************************
Job Summary
As leader in the hospitality industry, Levy is seeking a Venue Technology Specialist to join our team. This position will primarily support Crypto.com Arena but may support other venues in the Los Angeles area as needed. The Venue Technology Specialist will support the Point-of-Sale system in addition to other technology systems. This is a part-time, hourly position based on event schedules, with some non-event days as needed.
Ensuring all systems are working properly and efficiently is critical to the success of our overall operations. We are looking for someone who has great attention to detail, knowledge and understanding of the role technology plays in our industry; who is obsessed with solving problems and thrives in a fast-paced environment; who desires to learn quickly and grow their career.
This position will report to the Area Technology Manager.
Long Description
Day in the Life (
includes, but not limited to)
:
Develop hands-on, in-depth knowledge of products to maintain full operational status
Ensure point of sale and other supporting systems are ready for each event
Prioritize and respond to event day support calls
Troubleshoot device connectivity and other issues
Install, move or replace hardware as needed
Assist in the implementation of system installations, upgrades, and maintenance
Communicate issues and resolution progress to relevant location parties as needed
Prioritize issues and escalate to Area Manager or Regional Management as necessary
Document all technical issues with troubleshooting steps and status or resolution
Provide an event recap after each event including issues and status
Other tasks as assigned
Long Description
What You Bring to the Table
Proven experience configuring, maintaining and supporting technology systems.
Working knowledge of networking including firewalls, switching, and wireless technology
Effective problem solver with strong attention to detail.
High-energy, self-motivated, action oriented, positive and humble attitude, flexible, hard-working, high level of integrity.
Hospitality industry experience
Experience with Point-of-Sale systems is a plus
Long Description
Schedule & Travel
Ability to work long shifts
Ability to work nights, weekends, and holidays
Travel to other Los Angeles properties as needed
Apply to Levy today!
Levy is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Associates of Levy are offered many fantastic benefits.
Instapay (early access to your wages) and high interest savings both through the EVEN app
Associate Shopping Program
Health and Wellness Program
Discount Marketplace
Employee Assistance Program
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
For positions in Washington State, Maryland, or to be performed Remotely, click here
for paid time off benefits information.
DISHWASHER - Cantina @ El Dorado Polo Club
Remote or Indio, CA Job
Job Description Levy Sector
DISHWASHER - Cantina @ El Dorado Polo Club
Pay Range: $16.50 to $16.50
We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1367868.
The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: *************************** Skg
Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!
Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.
From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.
For more information on what we are about as a company, check us out by following the link below: ******************************************
Job Summary
Summary: Maintains dishes, pots, pans, trays, kitchen, work areas, equipment and utensils in orderly and sanitary condition.
Essential Duties and Responsibilities:
Scrapes and rinses food from dirty dishes and washes them by hand or places them in racks or on conveyor to dishwashing machine depending on assigned equipment. Ensures complete cleanliness and sanitation.
Washes pots, pans and trays based on assigned procedures. Ensure complete cleanliness and sanitation.
Polishes silver using burnishing machine tumbler, chemical dip, buffing wheel and hand cloth depending on assigned equipment and procedures. Ensures complete cleanliness and sanitation.
Ensures compliance with outlined safety procedures.
Maintains temperatures and chemical levels as outlined by provided standards.
Keeps dish area orderly and in compliance with safety standards.
Sweeps and mops kitchen floors to ensure compliance with safety and sanitation standards.
Washes worktables, walls, refrigerators, meat blocks and other food prep surfaces.
Removes trash and places it in designated containers. Steam cleans or hoses out garbage cans.
Transfers supplies and equipment between storage and work areas.
Helps load and unload supplies and product.
Performs other duties as assigned.
Apply to Levy today!
Levy is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Associates of Levy are offered many fantastic benefits.
Instapay (early access to your wages) and high interest savings both through the EVEN app
Associate Shopping Program
Health and Wellness Program
Discount Marketplace
Employee Assistance Program
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
For positions in Washington State, Maryland, or to be performed Remotely, click here
for paid time off benefits information.
HYDE RUNNER-CRYPTO.COM ARENA
Remote or Los Angeles, CA Job
Job Description Levy Sector
[[ext Title]]
Pay Range: $24.64 to $24.64
We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1372315.
The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: *************************** Skg
Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!
Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.
From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.
For more information on what we are about as a company, check us out by following the link below: ******************************************
Job Summary
Summary: Delivers food to restaurant/dining room patrons in a timely, professional, and efficient manner.
Essential Duties and Responsibilities:
Delivers food to restaurant/dining room patrons/customers.
Follows principles of sanitation and safety in handling food and equipment.
Interacts with customers in order to assure customer satisfaction.
Interacts with co-workers in order to assure compliance with company service standards.
Completes side work as assigned.
Performs other duties as assigned.
Apply to Levy today!
Levy is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Associates of Levy are offered many fantastic benefits.
Instapay (early access to your wages) and high interest savings both through the EVEN app
Associate Shopping Program
Health and Wellness Program
Discount Marketplace
Employee Assistance Program
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
For positions in Washington State, Maryland, or to be performed Remotely, click here
for paid time off benefits information.
Concessions Cashier | Shake Shack at T-Mobile Arena
Remote or Las Vegas, NV Job
Job Description Levy Sector
Concessions Cashier | Shake Shack at T-Mobile Arena
Starting Pay: $15.06 per hour
Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!
Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the One@Work app.
From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.
For more information on what we are about as a company, check us out by following the link below: ******************************************
Job Summary
Performs cashiering duties, including making cash transactions, verifying cash drawer, giving change, counting cash receipts and completing cash reports. May also perform general food service work. Maintains sanitation standards in the preparation, service and dining room facilities.
Essential Duties and Responsibilities:
Sells concessions, including soft drinks and various food items, to customers at events
Serves customers in an efficient and friendly manner following outlined steps of service.
Performs sales transactions in a timely fashion.
Enters all sales into the cash register to ensure purchases are accurately recorded.
Makes change, accepts declining balance cards and other acceptable forms of payment; issues receipts to customers.
Follows standard procedures for issuing cash refunds.
Interacts with customers and resolves customer complaints in a friendly, service-oriented manner.
Responsible for all assigned change funds and cash receipts ensuring that cash drawer is in compliance with overage/shortage standards.
Observes customer purchases in the cafe line and differentiates between standard portions.
Replenishes condiments, coffee, other beverages and general supplies while maintaining cleanliness of service areas.
Ensures compliance with company service standards and inventory and cash control procedures.
Ensures compliance with all sanitation, ServSafe and safety requirements.
Performs other duties as assigned.
Apply to Levy today!
Levy is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Associates of Levy are offered many fantastic benefits.
Instapay (early access to your wages) and high interest savings both through the One@Work app
Associate Shopping Program
Health and Wellness Program
Discount Marketplace
Employee Assistance Program
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
For positions in Washington State, Maryland, or to be performed Remotely, click here
for paid time off benefits information.
BUSSER - Cantina @ El Dorado Polo Club
Remote or Indio, CA Job
Job Description Levy Sector
BUSSER - Cantina @ El Dorado Polo Club
Pay Range: $18.00 to $18.00
We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1364753.
The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: *************************** Skg
Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!
Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.
From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.
For more information on what we are about as a company, check us out by following the link below: ******************************************
Job Summary
Summary: Sets and clears restaurant tables; stocks all service stations; assists food servers with table service.
Essential Duties and Responsibilities:
Quickly clears dirty table settings and prepares table for resetting; promptly and consistently resets all serviceware as prescribed.
Maintains stock and cleanliness of stations for all meal periods with necessary equipment, including silverware, linen and condiments; wipes down booths and chairs, moves tables and chairs, and cleans floors as necessary.
Serves guests beverages, breads and butter and replenishes as necessary; assists servers with food and beverage service.
Transports all dirty tableware from dining room to dishwashing area.
Performs any general cleaning tasks using standard cleaning products as assigned by supervisor.
Folds napkins throughout the day to maintain an adequate supply.
Performs all assigned side work, including replenishing condiments and restocking side stands.
Perform other duties as assigned, such as cleaning unexpected spills, handling special guest requests, and greeting and seating guests.
Performs other duties as assigned.
Apply to Levy today!
Levy is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Associates of Levy are offered many fantastic benefits.
Instapay (early access to your wages) and high interest savings both through the EVEN app
Associate Shopping Program
Health and Wellness Program
Discount Marketplace
Employee Assistance Program
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
For positions in Washington State, Maryland, or to be performed Remotely, click here
for paid time off benefits information.
Suite Attendant - Kia Center
Remote or Orlando, FL Job
Job Description Levy Sector
We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1371364.
The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: *************************** Skg
Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!
Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.
From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.
For more information on what we are about as a company, check us out by following the link below: ******************************************
Job Summary
Summary: Takes food and beverage orders and efficiently delivers items to dining room guests.
Essential Duties and Responsibilities:
Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
Collects tickets and follow proper cash-handling procedures.
Promotes a clean, safe and neat environment for guests.
Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
Works with staff of other departments to perform job duties during special events and functions.
Performs other duties as assigned.
Apply to Levy today!
Levy is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Associates of Levy are offered many fantastic benefits.
Instapay (early access to your wages) and high interest savings both through the EVEN app
Associate Shopping Program
Health and Wellness Program
Discount Marketplace
Employee Assistance Program
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
For positions in Washington State, Maryland, or to be performed Remotely, click here
for paid time off benefits information.
Director of Purchasing
Remote or Chicago, IL Job
Job Description Levy Sector
Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.
About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.
Job Summary
With over 50,000 employees across 300 locations delivering $4 billions in revenue per year, Levy are responsible for
millions of memorable guest experiences across some of the most iconic locations in the country.
The role of Director of Purchasing is responsible for overseeing, managing and optimizing our purchasing
practices across Levy. Partnering with vendors and locations to deliver value through the delivery of the right product, at the right place, at the right time.
Responsibilities
Oversee the managed order guidelines for the organization - ensuring optimized availability and options balancing our location product needs with our aim to optimize product lines across the Company.
Oversee the creation and update of Levy’s standard operating procedures (known as Core Signatures) in relation to Purchasing.
Liaise with the Compass Food Buy team to identify opportunities for product rationalization and to rectify any issues in supply.
Support the global tasting process by shortlisting potential suppliers, products, costings, and execution.
Lead development and implementation of Levy’s supply chain strategy to build effective systems and processes and drive performance across the global virtual supply network.
Develop and implement the short- and long-term strategy for supply chain development and lead the cross functional team to establish highly effective processes.
Partner with the Risk Management team to ensure all supplier applications are vetted from a safety and sanitation perspective.
Oversee escalation of supplier issues with vendors to ensure rapid resolution and minimize disruption to operations.
Review and approve technical reports and documents related to supply chain activities.
Oversee the management of supplier agreements.
Maintain information on the Purchasing team intranet site, Levy Dish.
Support the Regional Purchasing team with any special requests or projects.
Ensure rapid distribution of any internal alerts regarding product issues or recalls.
Provide global communications to the field in a timely manner.
Experience
Experience overseeing complex purchasing operations
Experience managing a range of stakeholder relationships across multiple functions
Skills & Qualification
Bachelor’s degree, preferably with a focus in business or supply chain management
Excellent written and verbal communications skill
Curious about Life at Levy? Check it out: Levy Culture
Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off Plan
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Levy maintains a drug-free workplace.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
OREGON ZOO- BARISTA
Remote or Portland, OR Job
Job Description Levy Sector
[[Oregon Zoo- BARISTA]]
Pay Range: [[$19.87]]
We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1376631.
The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: *************************** Skg
Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!
Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.
From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.
For more information on what we are about as a company, check us out by following the link below: ******************************************
Job Summary
Summary: Makes and serves coffee/espresso drinks and related food and beverage items. Handles food according to HACCP guidelines and standards for quality food-service operations. Interacts with customers and other employees in a friendly, courteous manner.
Essential Duties and Responsibilities:
Prepares espresso orders for customers and catering using standard measures and recipes.
Enters orders accurately into POS device; accepts cash and charge payments.
Replenishes condiments, beverages and general supplies while maintaining cleanliness of service area.
Ensures proper presentation, portion control and maintenance of proper serving temperatures; follows HACCP standards.
Maintains sanitation and orderliness of all equipment, supplies and utensils.
Ensures proper food preparation by using approved recipes and following prescribed production standards.
Keeps display equipment clean and free of debris during meal service.
Cleans equipment and workstation thoroughly before leaving the area for other assignments.
Greets customers courteously and interacts in a manner to ensure customer satisfaction. Relays relevant concerns from customers to supervisors.
Serves customers quickly and efficiently, and prevents delays in serving lines.
Demonstrates a complete understanding of daily menu items and accurately explains them to customers.
Serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying decision-making process.
Ensures all display foods are merchandised attractively per standards. Serves food neatly and attractively per standard.
Performs other duties as assigned.
Apply to Levy today!
Levy is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Associates of Levy are offered many fantastic benefits.
Instapay (early access to your wages) and high interest savings both through the EVEN app
Associate Shopping Program
Health and Wellness Program
Discount Marketplace
Employee Assistance Program
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
For positions in Washington State, Maryland, or to be performed Remotely, click here
for paid time off benefits information.
Director Accounting Venue Ops
Madison Square Garden, Inc. Job In New York, NY
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company's portfolio includes a collection of world-renowned venues - New York's Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre - that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for 90 years. More information is available at *************************
Who are we hiring?
The Director Accounting will be responsible for the accounting processes for the Facilities, Event Operations, and Food, Beverage & Merchandise ("F&M") divisions, which includes the theaters and other venues. This includes responsibility for the maintenance and operation of the company's venues and all event specific expenses. The financial responsibilities of this position include general accounting functions (book close, etc.), ensuring that the appropriate internal controls are in place, and financial analyses of results, primarily as compared to the prior year.
What will you do?
* Manage the Venues monthly book close process which includes the timely and accurate reporting of financial results, including all F&M revenue/COGS.
* Oversight of the Company's Arena License Agreement with MSG Sports as it relates to Venue Operations.
* Proper accounting and oversight of all event related expenses, including labor.
* Review partner consignment merchandise settlements.
* Responsible for inventory reconciliation process with operations.
* Responsible for ASC 842 lease accounting, for all venues and office space.
* Prepare, review, approve, and post manual journal entries for the General Ledger.
* Review and approve monthly sales tax payments and filings for several businesses across multiple jurisdictions and assisting tax department with sales tax audit requests as applicable.
* Coordinate responses to external and internal audit requests.
* Maintenance of internal controls, including compliance with SOX 404.
* Develop of new processes that better automates month-end close reporting.
What do you need to succeed?
* Bachelor's Degree in Accounting and a CPA License strongly preferred.
* Ability to work with various operating groups and manage large-sized team across multiple offices.
* Strong communication skills
* Must be able to juggle various projects and be willing to change projects as needed.
* A positive, confident assertive personality and ability to work on projects until completion.
* A desire to research and resolve variances.
* Must be a change agent and drive business & operational changes as we review current processes & scope of work performed by the group.
* Advanced analytical, accounting, and financial skills are required.
* Experience in monthly analysis reporting and monthly closes.
* Must have strong Power Point and Excel skills, and preferred experience in HCM, Oracle, Concur, Hyperion, and Coupa applications.
* Demonstrated ability to think strategically.
* Must have solid public accounting experience in managing resources/projects.
#LI-Onsite
Pay Range
$113,000-$190,000 USD
At MSG, we recognize the importance of upskilling employees' talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.
Manager Event Production
Madison Square Garden, Inc. Job In New York, NY
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company's portfolio includes a collection of world-renowned venues - New York's Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre - that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for 90 years. More information is available at *************************
Who are we hiring?
The Manager Event Production is responsible for the successful advancement and completion of the assigned events across the Madison Square Garden venues, including but not limited to Radio City Music Hall, The Beacon Theatre, Madison Square Garden & The Theater at MSG. The Manager Event Production position will encompass managing the operational execution of a wide range of events such as concerts, special entertainment events, family shows and sporting events. This person will act as the liaison between client and all venue departments, partners and stakeholders to maximize operational efficiency through collaboration and communication.
The Manager Event Production will be responsible for generating and maintaining operational budgets for the assigned event. The Production Manager will work with Union & a Non-Union labor workforce. The ability to successfully multi-task and collaborate in an energetic and time-sensitive environment is of the utmost importance.
What will you do?
* Responsible for administering all event planning with the client and venue stakeholders throughout the entire event process for assigned events, from advancement to being on-site for load-in through load out.
* Responsible for administering all event planning with the client and venue departments including, but not limited to, staging, lighting and sound, client seating, and client staffing requirements.
* Generate and maintain budgets with timely updates throughout the event process through constant analysis and attention to detail.
* Track costs against budget for settlement with internal and external clients.
* Produce AutoCAD drawings to illustrate building configurations and layouts to be used for the purpose of on sales across the event spectrum. These drawings build the foundation for the event and will be shared with various stakeholders across the MSG enterprises, including but not limited to Box Office, Finance, Building Operations & Booking.
* Work with outside agencies to ensure work rules, jurisdictions, codes, and policies are maintained.
* Understand and communicate with all parties the work rules for Union & Non-Union labor teams.
* Schedule and direct union and non-union labor associated with the daily operation of event.
* Troubleshoot event day issues and be highly responsive to emergencies in a fast paced, time sensitive environment.
* Oversee transition from day of event activities to the load out of all equipment for assigned events.
* Evaluate quality of client and guest experience through observation and responding to feedback.
What do you need to succeed?
* Candidates who have completed a minimum of 60 credit hours of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are preferred. Educational requirements may differ from job to job based on the role.
* 5-7 years working experience in live event production management with direct responsibility for supervising and directing staffs across a wide range of operating functions in a changing environment.
* Technical knowledge surrounding production specific items involving but not limited to rigging and engineering review, power provisions, industry standard safety protocols, Union regulations and processes specific to I.A.T.S.E, as well as I.B.E.W & Theatrical Teamsters.
* Knowledge and understanding of general building codes & fire safety specific to each MSG venue
* Ability to successfully manage multiple tasks with both financial and operational implications across departments and venues in a deadline-oriented environment.
* Experience supervising and working with Union & Non-Union Crews
* Experience creating and maintaining event budgets and preparing financial information for event settlements.
* Strong organizational skills, time management skills, and exceptional attention to detail.
* Possess problem solving, reasoning, motivational, and strong interpersonal skills.
* Ability to work independently when necessary and use sound business judgement.
* Ability to resolve conflicts in time sensitive manner.
* Adept at maintaining a positive, open, approachable, and professional relationships with a diverse group.
* Demonstrate integrity, tact, diplomacy, and a commitment to company values and principles.
* Computer skills including MS Word, Excel, Outlook, PowerPoint
* AutoCAD working knowledge
Special Requirements (physical demands, non-traditional hours, travel etc.) delete if not applicable
* This position requires a substantial amount of walking and climbing stairs to properly address any situations or employee concerns before, during and after events.
* The position exists within an environment that is a (24) hour / (7) days a week operation due to the numerous daily and nightly events across live entertainment.
#LI-ONSITE
Pay Range
$83,000-$125,000 USD
At MSG, we recognize the importance of upskilling employees' talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.
Manager Finance- Sphere Venue Operations & Office Services
Madison Square Garden, Inc. Job In New York, NY
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company's portfolio includes a collection of world-renowned venues - New York's Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre - that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for 90 years. More information is available at *************************
Who are we hiring?
The Manager Finance will be responsible for Financial Planning & Analysis (FP&A) functions supporting Sphere Venue Operations, as well as Food, Beverage, Merchandise, and Office Services. Key responsibilities include preparing the annual budget, conducting monthly forecasts, and performing month-end reporting and analysis for both operating and capital expenses. The Manager Finance will work closely with the teams in each respective area to ensure all material variances are known and reported in a monthly management reporting package.
What will you do?
* Prepare the annual budget and monthly forecasts for Venue Operations and Office Services.
* Manage approximately $75 million in operating expenses, including rent, property taxes, utilities, labor, repairs and maintenance, and other non-labor expenses.
* Support capital planning by preparing and submitting Capital Appropriation Request (CAR) forms and tracking capital spending on projects.
* Assist the Accounting team with accruals, reclassifications, and other needs during the month-end close process.
* Prepare post-event flash reports for food, beverage, and merchandise, including data on product, quantity, sales, and ad hoc analyses, along with weekly year-to-date revenue reporting against the budget.
* Prepare month-end variance analysis reports and present results to the General Manager, Vice President, and department heads.
* Analyze and maintain monthly tracking files for key expenses such as labor, utilities, taxes, capital expenditures, licenses, and permits.
* Provide support to the Operations teams with financial requests, including ad hoc analyses, purchase order approvals, and expense coding.
What do you need to succeed?
* Undergraduate degree in Business/Accounting/Finance or related field, MBA is a plus.
* 4+ years' experience in Finance or Accounting, ideally focused on financial analysis and budgeting within the Entertainment or Sports industry.
* Expertise in facilities finance including union and part-time labor, rent and property taxes, utilities, and repairs and maintenance.
* Proficiency in systems and software currently utilized by MSG, including Excel, Oracle GL, Oracle Planning (Hyperion), and Tableau.
* Ability to adapt to shifting priorities and open to learning new ways of working.
* Ability to embrace change with a flexible mindset, even if the way forward isn't clear.
* Ability to work independently to trouble shoot and problem solve.
* Ability to be a reliable team member, capable of effective collaboration to achieve our shared goals across teams and departments.
* Ability to communicate effectively at all levels of the organization and relay technical information in a concise manner, tailoring the message based on the purpose, audience, and channel.
* Ability to build strong relationships with all customers (internal and external).
#LI-Onsite
Pay Range
$83,000-$145,000 USD
At MSG, we recognize the importance of upskilling employees' talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.
Freelance Production Assistant
Madison Square Garden, Inc. Job In New York, NY Or Remote
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company's portfolio includes a collection of world-renowned venues - New York's Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre - that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for 90 years. More information is available at *************************
Who are we hiring?
The Freelance Production Assistant will support team digital and social content, studio production, brand partnership initiatives, and general PA assignments for Knicks, Rangers, Islanders & Devils productions.
What will you do?
* Execute assigned projects in a manner that is appropriate and on brand for MSG Networks.
* Work closely with department Director, Manager and Producers to determine production schedule and needs for upcoming projects.
* Assist Digital Producers with all aspects of their production, including shooting, editing, and delivering material.
* Help drive key performance metrics to drive growth on social platforms and content engagement.
* Identify social media trends and partnership opportunities related to the intersection of sports & entertainment.
* Provide end-to-end production of social deliverables, including ideation and asset creation of short-form videos, memes, GIFs, IG stories and photography.
* Responsible for multiple aspects of video production (shooting, sound production, editing, etc).
* Responsible for distributing live game-related content across network and team social accounts utilizing publishing tools and native platform applications.
* Maintain an editorial calendar to be shared and communicated with all key stakeholders.
* Obtain strong knowledge of the Networks programming and sports teams.
What do you need to succeed?
* 1+ years of experience working in digital/social content, editing, production and distribution.
* Proficient in Adobe Creative Suite & MS Office.
* Previous experience shooting with mirrorless cameras and gimbals.
* Ability to work in a fast-paced, deadline-oriented environment.
* Ability to work independently and collaboratively while manage multiple assignments deadlines.
* Flexible and open to the changing demands of the business.
* Highly organized with an attention to details.
#LI-Onsite
Hourly Pay Range
$25-$28 USD
At MSG, we recognize the importance of upskilling employees' talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.
Employee Service Center Representative
Madison Square Garden, Inc. Job In New York, NY
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company's portfolio includes a collection of world-renowned venues - New York's Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre - that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for 90 years. More information is available at *************************
Who are we hiring?
The Employee Service Center Representative serves as a vital link in the day-to-day operations in our Venues People Practices department. The Employee Service Center Representative provides comprehensive support to our frontline Venue employees throughout all MSG company venues; offering assistance via various channels such as ticketing, email, and face-to face, and phone interactions.
What will you do?
* Act as the primary point of contact for employee inquiries, handling communications via phone calls, in person interactions, and ticketing system, while efficiently directing information to the appropriate recipients including venue management, People Practices (Employee Relations), or scheduling coordinators based on the specific needs of the situation.
* Assist employees in processing absences and call offs, including, but not limited to sick time, jury duty, bereavement, or general call offs.
* Resolve employee staffing issues; including missed clocks, schedule changes, attendance matters, pay inquiries, Time and Attendance discipline issues and other general employee questions.
* Support the employee onboarding by facilitating the completion of new hire paperwork for on-the-spot hires, conducting I-9 processing, and providing orientation and training support as needed.
* Contribute to various HR functions, which may involve managing licenses and certifications, coordinating training and development initiatives, and assisting with Time and Attendance related disciplinary actions.
* Partner with Venues People Practices Coordinators and People Practices Supervisor/Manager in all areas of day-to-day departmental orientation.
* Support Venues People Practices office with on-site support and tasks essential for sustaining smooth business operations.
What do you need to succeed?
* 2+ years in an administrative or customer service capacity (scheduling, payroll, employee services)
* PC skills including MS Word, Excel, Outlook and PowerPoint
* Demonstrate proficiency in delivering exceptional customer service to a diverse range of internal stakeholders within a large-scale entertainment venue, coupled with the ability to navigate calmly and effectively through interactions.
* Capable of managing employee situations in a highly sensitive, fast-paced, and dynamic environment, often dealing with high volumes of inquiries.
* Strong verbal and written communication skills, along with excellent organizational and time management skills with exceptional attention to detail and a proactive approach to follow-up tasks is a must.
* Proficient problem-solving, reasoning, motivational, and organizational skills are essential.
Special Requirements
* Flexibility to work a varied schedule, including days, nights, weekends, and holidays, as our operations run seven days a week, with consistent late evenings based on event schedules.
#LI-Onsite
Hourly Pay Range
$27-$27 USD
At MSG, we recognize the importance of upskilling employees' talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.
Supervisor Custodial Services (Part Time)
Madison Square Garden, Inc. Job In New York, NY
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company's portfolio includes a collection of world-renowned venues - New York's Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre - that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for 90 years. More information is available at *************************
Who are we hiring?
The Supervisor Custodial Services - Part Time is responsible for the daily administrative process pertaining to cleaning operations of Madison Square Garden's venues. The Supervisor will prepare and assign daily work schedules, manage projects, and direct union custodial employees.
What will you do?
* Responsible for the daily administration of the Custodial department - Day, Event and Night Shift
* Orchestrate daily labor activities to foster a seamless and cooperative delivery of service while minimizing internal conflict.
* Highly responsive to emergencies in a fast paced, time sensitive environment.
* Direct custodial trades during Arena and Theater events.
* Familiar with event budgets and consciously manage custodial labor.
* Schedule and monitor labor hours on the electronic time and attendance system.
* Plan, schedule and organize work on assigned shifts.
* Manage the cleaning material and supply inventory as well as the inventory for all restroom consumables.
* Responsible for maintaining a first-class operation, delivering superior service to internal and external clients.
* Respond to calls during events, and work in collaboration with the other department Managers & Supervisors to ensure all areas within the Arena and Theater are cleaned and staffed appropriately.
* Maintain strong working relationships with other departments and trade staff to ensure a coordinated effort of the workforce.
* Assist in the hiring and interviewing for restroom attendants and custodians.
* Supervise full-time and part-time cleaning staff including restroom attendants.
What do you need to succeed?
* The ideal candidate will have a minimum 2-3 years' management experience, and knowledge of cleaning venues and/or any large-scale multi-use building or entertainment venue.
* Strong organizational and administrative skills, with a high attention to detail
* Experience building and managing labor and material budgets
* Previous supervisory experience in Custodial/Housekeeping with an emphasis on administration preferred.
* Candidates who have completed a minimum of 60 credit hours of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are preferred
* Experience managing union staff preferred.
* Excellent communication skills.
* Ability to engage and develop collaborative relationships and influence within team and across functions, even without direct reporting relationship.
* Adept at maintaining a positive, open, approachable, and professional relationship with a diverse group.
* Comfortable with managing conflict and responding to customer problems with a sense of urgency
* Ability to demonstrate success in managing multiple tasks while under tight deadlines
* Experience motivating, and encouraging exceptional performance
* Ability to hold team accountable for outcomes and monitor performance
* Successful track record of measuring improvements in customer satisfaction and loyalty
* Demonstrated experience coaching, mentoring and developing staff to perform at high levels
* Proactive self-starter and able to work collaboratively
* Proficiency in Microsoft Office
Special Requirements
* Must be available to work an overnight schedule from 11pm - 7am and/or the afternoon shift 3pm - 11pm, the schedule will vary at times.
* Candidate must be flexible with hours, nights, weekends and holidays.
LI-Onsite
Hourly Pay Range
$35-$35 USD
At MSG, we recognize the importance of upskilling employees' talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.
VP Technology Process Transformation
Madison Square Garden, Inc. Job In New York, NY
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company's portfolio includes a collection of world-renowned venues - New York's Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre - that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for 90 years. More information is available at *************************
Who are we hiring?
The Vice President of Process Transformation will be responsible for leading high-performing teams of project managers and business analysts to drive process improvements and transformational initiatives across the organization. This role requires a strategic thinker with exceptional leadership skills, a deep understanding of process management methodologies, and a track record of delivering successful transformation projects.
The Vice President leads the effort to properly engineer business process, complete statistical analysis for project efforts which measure return on investment, capital and operating labor expense tracking related to projects, leads the project managers in the building of project plans and engages with the business in defining technology requirements. This individual is equally comfortable spending time with highly technical subject matter experts as they are engaging the business to ensure the translation between technical effort and business needs are accurate. They are astute at finance management understanding the nuances of building a project budget, tracking and classifying expenses against these efforts and organizing engagement with outside third parties. They would be a 'system thinker' less focused on the task and more focused on digitizing business process, implementing tracking capabilities and visualizing the data so the business is fully engage in the health of the efforts, the projects are executed with maximum efficiency and MSG works with a "digital first - automation" first mentality. They will lead a team of individuals who support the various teams within the Technology organization. The Vice President will ensure reporting systems are in place for all projects and at multiple levels of detail from project team reports to executive level dashboards. This leader will work closely with the technology leaders on strategic activities including long-range planning exercises, budget related activities, and staffing plans.
What will you do?
* Responsible for defining, designing and maturing the IT Transformation Team, the underlying business processes and building a talent bench capable of executing against the organizational vision.
* Defines and builds various data models and measurement indexes to report on and visualize the efficacy of business processes and procedures. Data expert that can apply the principles of process measurement and statistical analysis to drive out inefficiencies.
* Engages with the business to conduct requirement gathering and analysis exercises, as well as yearly planning. Works closely with P&L leaders to ensure that their needs and budget expectations are met within all technical products.
* Creates demand management models and programs to ensure an optimal balance of work to resource(s) is reached.
* Drives process engineering and efficiency exercises to ensure all business processes are properly defined, leaned and digitized - leads with an automation and self-service first mentality.
* Responsible for working closely with Finance and Strategic Sourcing to ensure that all project related expense and costs are properly processed, capital labor is in line with budget requirements and all financial processes are adhered to.
* Builds a strong and talented bench of project leaders that have the technical acumen and statistical background to drive positive momentum and action against all assigned efforts and assignments.
* Engages with all levels of senior leadership in presenting models and reports of program efforts, results and health. Acts as the voice of Technology to the business representing Technology efforts in delivery of product and services.
* Primary Technology process business leader - acts as the custodian of all Technology business process and measurement. Confirms compliance with all service levels, cost estimates and product guarantees through the delivery of data sets and reports which enables IT to demonstrate its value in terms of cost, service quality and effective platform management.
* Ensures that project reporting is available, up-to-date, and distributed to stakeholders to always ensure full transparency of project status. Coordinates across the Technology team and with business project sponsors to secure these updates and share this information.
* Leads a team of business analysts and project managers to partner closely with all parts of the business on the development of the strategy, planning, execution, and support of business systems.
* Other duties as required.
What do you need to succeed?
* 8+ years of business analysis and process engineering experience.
* 8+ years supporting large enterprise projects and services - understands the nuances of strong program delivery.
* 5+ years working with third party service suppliers - should include financial, SLA and service definition functions.
* 8+ years creating data models and reporting for the most senior levels of leadership - can proactively engage the business in complex requirement conversations.
* 5+ years of talent development and expertise. Has a track record of developing contributors to a highly matrixed organization.
* Must have significant executive presence and experience presenting to the most senior levels of an organization
* Must be willing to travel from time to time.
Special Requirements
#LI-Onsite
At MSG, we recognize the importance of upskilling employees' talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.
914 Squad Member
Madison Square Garden, Inc. Job In Tarrytown, NY
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company's portfolio includes a collection of world-renowned venues - New York's Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre - that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for 90 years. More information is available at *************************
Who are we hiring?
The Westchester Knicks are looking for an energetic and outgoing performer to join our game day entertainment team for the 2024-25 NBA G League season. This role is vital in creating an engaging and entertaining atmosphere at home games, interacting with fans, and bringing the energy of the game to life. The performer will work closely with other entertainers and the Event Presentation team to execute on-court promotions, special presentations, and halftime shows. Additionally, the performer will represent the Knicks at various special events and community engagements throughout the season.
The Westchester Knicks play 24 home games at the Westchester County Center in White Plains, NY. Background checks will be administered through Madison Square Garden Sports Corp. and the NBA.
What will you do?
* Entertain and energize crowds at Westchester Knicks home games, contributing to a lively and exciting game-day atmosphere.
* Engage with fans during on-court promotions and in the stands to enhance the overall fan experience.
* Communicate directly with large groups of fans, ensuring they are informed and entertained throughout the game.
* Collaborate with other entertainers on special presentations, including halftime shows and game-day activities.
* Represent the Knicks at special events, viewing parties, clinics, camps, charity events, and promotional engagements.
* Occasionally perform during halftime shows in coordination with other Knicks Performance Teams.
* Assist with creating a fun and family-friendly environment for all attendees.
What do you need to succeed?
* Ability to work effectively in a high-pressure environment with large crowds.
* Enjoy entertaining in a family-oriented setting, with the ability to interact with fans of all ages.
* Possess an energetic and outgoing personality that captivates and engages the audience.
* Be a team player with excellent interpersonal skills, willing to collaborate with others.
* Be prompt and reliable, with a flexible schedule that includes availability for nights, weekends, and holidays.
* A live performance background is encouraged, with skills in dancing, break-dancing, or tumbling as a plus.
* Must be a Knicks fan and have a passion for basketball and live entertainment!
Special Requirements
* Available to work nights and weekends, with a start time 3 hours before game time.
* Must be available to work a minimum of 75% of all home games during the season.
#LI-Onsite
Hourly Pay Range
$23-$23 USD
At MSG, we recognize the importance of upskilling employees' talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.
Financial Analyst
Madison Square Garden, Inc. Job In New York, NY
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company's portfolio includes a collection of world-renowned venues - New York's Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre - that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for 90 years. More information is available at *************************
Who are we hiring?
The Financial Analyst is responsible for the financial management of MSG Entertainment Live events, which includes concerts, family attractions, performing arts and special events, and across MSG Entertainment Theaters (Radio City Music Hall, Beacon Theatre and Chicago Theatre).
What will you do?
* Prepare labor and cost estimates, including rate card rents, for events across MSG venues to support MSG Live Booking executives in client deal negotiations.
* Track event costs and ensure accurate financial management throughout the event lifecycle.
* Review contracts and conduct settlements with promoters and artist representatives on event nights.
* Prepare profit and loss (P&L) statements and compile post-event estimates.
* Develop financial and operational expertise across MSG's Venues related to labor and non-labor expenses.
* Provide primary analytical support to special projects as assigned.
* Maintain and update the internal user event expense estimation tool and event profit sensitivity analyses.
What do you need to succeed?
* Bachelor's degree in accounting, finance, or equivalent work experience
* 1+ years of work experience ideally within the live entertainment industry (concerts, family attractions, performing arts, and special events)
* Proficient understanding of Oracle Financial
* Knowledge of unions and ability to handle multiple collective bargaining agreements.
* Knowledge of rental agreements, co-promotions, and self-promotions.
* Ability to build strong relationships with all customers (internal and external).
* Ability to work both independently to trouble shoot and problem solve.
* Ability to adapt to shifting priorities and open to learning new ways of working.
* Ability to be a reliable team member, capable of effective collaboration to achieve our shared goals across teams and departments.
* Ability to communicate effectively at all levels of the organization, tailoring the message based on the purpose, audience, and channel.
* Ability to embrace change with a flexible mindset, even if the way forward isn't clear.
Special Requirements
* Regular local travel within the city
* Ability to work evenings and weekends to complete event settlements.
#LI-Onsite
Pay Range
$65,000-$80,000 USD
At MSG, we recognize the importance of upskilling employees' talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.
Talent Acquisition Summer 2025 Student Associate Program
Madison Square Garden, Inc. Job In New York, NY
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company's portfolio includes a collection of world-renowned venues - New York's Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre - that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for 90 years. More information is available at *************************
Who are we hiring?
Student Associate opportunities are available in the following areas: (Roles are based in New York)
As a People Acquisition Student Associate, you will learn from and assist the People Acquisition department with recruitment and campus relations efforts. This role is for an individual with strong communication and organizational skills looking for the unique opportunity to work on projects relating to the Student Associate Program, venues recruitment, and full-time recruitment processes.
What will you do?
Student Associate Program Overview
We believe in developing talent and helping to create the leaders of tomorrow. One way we do this is through our Student Associate Program. This program is designed to create real, valuable opportunities for undergraduate and graduate students to learn, grow, and explore MSG Entertainment, MSG Sports, and Sphere. As a Student Associate, you will gain valuable experience that will be applicable throughout your career. While participating in the Student Associate Program, students will have the opportunity to work with our employees to get a full understanding of the business. We also provide additional learning and development opportunities through an executive speaker series, mentorship program, career development workshops, and other social events.
* Screen and source resumes using our Applicant Tracking System and various other career sites
* Schedule interviews with hiring managers
* Generate and maintain offer letters and complete all administrative work associated with new hires, including background checks, onboarding paperwork, and orientation information
* Help plan and prepare for Student Associate programming and events
* Brainstorm new social and educational programs for students
* Help build out Diversity & Inclusion programming and initiatives
* Conduct research and collect data related to diversity, target schools, and student demographics
* Attend career fairs and information sessions with colleges & universities
* Assist with resume review for full-time and seasonal employment inquiries and enter resumes into applicant-tracking system to generate appropriate correspondence
* General administrative duties will include phone coverage, filing, and calendar maintenance
What do you need to succeed?
Knowledge & Skills:
Required:
* High level of professionalism and enthusiasm
* Great people skills and comfortable speaking over the phone/Zoom
* Ability to multitask
* Positive attitude and willing to help wherever needed
* Proficient in basic computer programs (i.e. Microsoft Office/Excel)
Preferred:
* General interest in Human Resources or relevant employment/classroom experience
* Previous experience and interest in recruiting
* Involvement in a variety of campus activities
Requirements:
* Must be available to work 35 hours a week.
* Must be available from end of May to early August.
* Must be enrolled as a rising junior, senior, or graduate student.
* Must have a GPA of 3.2 or above.
Application deadline is December 1, 2024 at 11:59 PM EST.
A resume and completed assessment are required for submitting an application.
When applying, please select "College/Universities" when asked "How did you hear about this opportunity?" and then select your respective institution.
* This is an in-office position located in New York*
Pay Range
$22.50-$28.50 USD
At MSG, we recognize the importance of upskilling employees' talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.