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  • Reservations Agent

    Tradewinds Island Resort 4.3company rating

    Saint Pete Beach, FL job

    Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location: Discover more sun and more fun! Escape to a tropical beachfront paradise complete with everything you need for the perfect getaway, including delicious dining, beachfront bars, relaxing comforts, and endless activities. Here you'll stay at one, play at two - with two connecting resorts right on the soft white sands of St. Pete Beach. Whether you're looking for family fun, a romantic retreat, a group getaway, or anything in between, it's all here at TradeWinds Island Resorts. **************************************** Overview: Follow your passion all the way to paradise at TradeWinds Resort, a Tampa Bay Times Top Workplace for seven years in a row! TradeWinds features three destination resorts just 200 flip flops from one another along the gorgeous Gulf Coast on St. Pete Beach, a Top-Ranked US Beach! TradeWinds Resort is seeking a motivated, sales-oriented Reservations Agent to join our high-energy team. This role is responsible for assisting potential guests in booking accommodations at both of our award-winning properties. The ideal candidate will thrive in a fast-paced environment, confidently engaging with guests through inbound and outbound phone calls, e-mails, and online chats. More than order-taking, this position requires a genuine passion for hospitality and the ability to match guest needs with the perfect resort experience. Qualifications: High School diploma or equivalent required. Experience in a hotel or a related field preferred. College course work in related field helpful. Prior call center, Sales, telemarketing, or customer service experience preferred. Strong self-motivation, resilience, and a drive to consistently achieve results. Excellent organizational skills with the ability to manage multiple tasks with accuracy and attention to detail. Initiative and independence in working toward personal and team objectives. Familiarity with Opera Cloud and/or Revinate Sales Hub (NAVIS) is a plus, though not required-training provided. Availability to work a full-time schedule within the operating hours of 8:00 a.m. - 8:00 p.m. (Subject to change), Sunday through Saturday, including weekends and holidays.
    $27k-32k yearly est. Auto-Apply 2d ago
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  • Sous Chef Sushi

    Marriott International, Inc. 4.6company rating

    Lake Buena Vista, FL job

    Additional Information Job Number25187624 Job CategoryFood and Beverage & Culinary LocationWalt Disney World Swan, 1500 Epcot Resorts Blvd, Lake Buena Vista, Florida, United States, 32830VIEW ON MAP ScheduleFull Time Located Remotely?N Type Management Pay Range: $34.62-$46.63 per hour Bonus Eligible: Y JOB SUMMARY Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and associate satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR • 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met • Assists in developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. • Assists in determining how food should be presented and creates decorative food displays. • Supports supervision of kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. • Informs purchasing, receiving and food storage standards. • Ensures compliance with food handling and sanitation standards. • Performs all duties of kitchen managers and associates as necessary. • Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. • Assists Executive Chef with all kitchen operations. • Recognizes superior quality products, presentations and flavor. • Ensures compliance with all local, state and federal (e.g., OSHA, ASI and Health Department) regulations. • Follows proper handling and right temperature of all food products. • Operates and maintains all department equipment and reports malfunctions. • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. • Checks the quality of raw and cooked food products to ensure that standards are met. Supporting Management of Kitchen Operations • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Demonstrate appropriate behaviors. • Ensures associates understand expectations and parameters of kitchen goals and/or daily kitchen work. • Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team. • Ensures property policies are administered fairly and consistently. • Communicates performance expectations in accordance with job descriptions for each position. • Recognizes success performance and produces desired results. • Leads shifts while personally preparing food items and executing requests based on required specifications. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Sets a positive example for guest relations. • Empowers associates to provide excellent customer service. • Strives to improve service performance. • Interacts with guests to obtain feedback on product quality and service levels. • Handles guest problems and complaints. Maintaining Culinary Goals • Achieves and exceeds goals including performance goals, budget goals, team goals, etc. • Assists in development of specific goals and plans to prioritize, organize, and accomplish your work. • Utilizes the Labor Management System to effectively schedule to business demands and for tracking of associate time and attendance. • Trains associates in safety procedures. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Attends and participates in all pertinent meetings (e.g., Daily Stand Up, BEO, Pre-Cons, Staff, Forecast, Department and Intradepartment). At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
    $34.6-46.6 hourly 3d ago
  • Stateroom Attendant

    Royal Caribbean Group 4.8company rating

    Miami, FL job

    *This is a job onboard a Cruise Ship.* Stateroom Attendant owns the guest's in-stateroom experience, offering a seamless execution of premium service that is both exceptional and memorable. Stateroom Attendant must possess outstanding hospitality and communication. Paying keen attention to detail, Stateroom Attendant is held fully accountable for the quality of their guest's experience. This individual will take full ownership and accountability for the maintenance and cleanliness of the guest stateroom. The Stateroom Attendant will ensure the flawless delivery of all amenities to the highest level of expectation. ESSENTIAL DUTIES AND RESPONSIBILITIES: Maintain an assigned section of staterooms and corridors in a clean and orderly manner by performing the following essential duties and responsibilities: Responsible for cost containment through the proper use, handling and maintenance and distribution of chemicals, supplies, equipment, stateroom amenities and consumable items. Follows all daily, weekly, and monthly stateroom, bathroom, balcony, and corridor cleaning procedures to ensure standards are met. Aware of and acquire the necessary knowledge to comply with the ship's standard operation to assist guests and crewmembers with inquiries. Maintains current knowledge of the ship's regular events and special functions by reviewing all available data, including the daily newsletter, to provide guests with accurate information to answer questions. Responsible to make beds, clean the bathroom, stateroom room and balcony in accordance with the “Save the Waves” program and following USPH (United States Public Health) guidelines. Ensure that soiled linen and terry are sorted in linen bags as prescribed, ready for Linen-runner to collect and return to the laundry. Empties and segregates trash and garbage and places it in designated containers. Dust furniture, clean walls, ceiling, woodwork, wash windows, door panels, clean carpet, upholstery, floors, ceilings, draperies, windows, and room accessories. Sweep, scrub, and vacuum. Spray or fog carpet, upholstery, and accessories with fabric conditioners and protectors, deodorizers, and disinfectants. Ensure that all glasses in the bathroom and stateroom are washed in the Dishwasher during every service. Replenishes daily supplies such as towels, amenities, stationary supplies. Ensure that mini bar items are replaced daily by the Private Bar and that the receipt is presented in a Folder to the guest and sign docket handed back to Private Bar. Receive guest laundry and dry cleaning and transport to laundry for processing. Return cleaned laundry to guest's stateroom and presents laundry bills. Delivers canapés to the guest staterooms as requested. Maintain all equipment such as vacuum cleaners, trolleys etc. in proper working condition. Transport guest luggage to assigned areas during embarkation and disembarkation Maintain cleaning supplies and equipment in good working order. Requisitions supplies and equipment when needed. Ensure that the work area is free from hazards to guests and other shipboard crewmembers. Assists with Room Service whenever necessary. During embarkation, greet the guests of their assigned sections and introduce themselves. Explain stateroom amenities and layout including mini bar, interactive system, and all available services onboard ship. Describe their function including duty hours and other available room services. May be assigned to the gangway to greet guests, if needed Report to their workstation assignment on time and properly groomed and dressed according to standards. This includes a clean uniform, nametag, and any other uniform related item. Report maintenance immediately to management. Attend meetings, training activities, courses and all other work-related activities as required. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard crewmembers will be required to perform any other job-related duties assigned by their supervisor or management. YOU MUST HAVE: More than 1 year of cleaning experience, preferably with shipboard experience in a luxury environment Knowledge of using and mixing a variety of cleaning agents and chemicals Ability to operate steam cleaning equipment, vacuum cleaner, and various hand and power tools Proficiency in Spanish or European languages Excellent customer service skills
    $23k-29k yearly est. 5d ago
  • Chief Financial Officer

    Boyne Capital 3.9company rating

    Miami, FL job

    Company: Founded over two decades ago, Boyne Capital is a growing Miami, Florida-based (Coconut Grove) private equity firm focused on investments in lower middle market companies. We have built a firm that prizes the intrinsic value of the work and the people who work here, over the formalities and pretenses of the corporate world. We are a team eager to foster growth and development-to recognize each other's successes and promote from within. As a result, we have created an open and supportive workplace of hard-working, highly qualified professionals who care just as much about each other as we do our portfolio companies. Opportunity: Reporting to the Chief Executive Officer, you will be responsible for managing the full scope of finance-related activity including financial planning, financial reporting, risk management, and fund taxation, with the support of an established accounting team. Ensuring compliance with SEC requirements is a critical component of the role. Key Responsibilities: Manage the finance and accounting function for the business, including tax, treasury, and compliance Ensure compliance with relevant SEC and governmental regulations Proactively manage internal and external risks Deliver timely, accurate, and comprehensive financial reports, including fund accounting results to both our investors and senior leadership team Lead administrative programs such as IT, HR, purchasing, and insurance Support senior executive team with fundraising, investor relations, and other key activities Qualifications: Bachelor's degree in accounting, finance, economics, or a related field 5+ years of audit at Big 4 within the financial services segment/or engagement focus on registered investment advisors Lower-middle market experience Local/serious about relocation to be on-site in Miami, FL Exceptional analytical, leadership, communication, and interpersonal skills Preferred Qualifications: MBA or Master's degree CPA license Compliance experience with SEC registered private equity firms
    $106k-189k yearly est. 2d ago
  • Database Coordinator

    Club Med 3.9company rating

    Miami, FL job

    **This is a paid full time internship** The Data Base Coordinator is a key liaison between purchasing negotiations, new product development, and the maintenance of existing products. He or She is responsible for ensuring accurate entry, completeness, and consistency of data within supply order systems. Additionally, He or She oversees and tracks the delivery of annual setup orders along with Supply Chain to ensure smooth and timely execution. MISSIONS Timely updating of catalogues in Coupa (Club Med Procure-to-Pay tool), according to Buyers' and supply chain requests. Works with Buyers and Operations to define products to have in catalogs. Informs Buyers of price changes received through various channels. Monitoring with the Buyer the correct updating of the catalogs by the suppliers (according to the evolution of the IS and Coupa portal). Participate in the ongoing digital and business transition. Resolution of errors with the IS Administrator based in Paris. Monthly reporting of Procurement KPI in coordination with Supply-Chain. KPI updating or loading in Coupa (products origins, sustainability, packaging materials etc…) in coordination with Suppliers and Buyers. Suppliers information updating (sites, locations, email addresses…) Placing and tracking orders Skills Hard Skills: Knowledge of databases and ERP Mastery of information systems and office automation systems: Office Pack (Excel advanced level), Business Intelligence, ERP or other purchasing management tools Languages: Fluent in English and Spanish is a plus Soft Skills : Rigor, proactivity and responsiveness Sense of service and organization Synthesis and analysis capabilities Planning, prioritization and anticipation capabilities Meeting commitments and deadlines Team spirit MAIN INTERACTIONS Purchasing, Supply-Chain, Products & Service and Digital
    $46k-58k yearly est. 1d ago
  • Assistant Sous Chef

    Marriott International, Inc. 4.6company rating

    Cape Coral, FL job

    Additional InformationBonus Eligible and Benefits Job Number25184054 Job CategoryFood and Beverage & Culinary LocationThe Westin Cape Coral Resort at Marina Village, 5951 Silver King Blvd, Cape Coral, Florida, United States, 33914VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Management Pay Range: $25.77-$27.88 per hour Bonus Eligible: Y JOB SUMMARY Management position that focuses on successfully accomplishing the daily objectives in the kitchen. Leads staff while personally assisting in all areas of the kitchen, including food production; purchasing and kitchen sanitation. Position contributes to ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 5 years experience in the culinary, food and beverage, or related professional area. OR • 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 3 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met • Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. • Maintains food handling and sanitation standards. • Ensures all employees have proper supplies, equipment and uniforms. • Performs all duties of Culinary and related kitchen area employees in high demand times. • Oversees production and preparation of culinary items. • Ensures employees keep their work areas clean and sanitary. • Works with Restaurant and Banquet departments to coordinate service and timing of events and meals. • Communicates areas in need of attention to staff and follows up to ensure follow through. • Supports and assists with new menus, concepts and promotions for the Restaurant outlets and Banquets. • Assists in determining how food should be presented and creates decorative food displays. • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. • Checks the quality of raw and cooked food products to ensure that standards are met. Supervising Daily Culinary Team Activities • Ensures and maintains the productivity level of employees. • Ensures completion of assigned duties. • Coordinates activities of cooks and workers engaged in food preparation. • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Leads shifts while personally preparing food items and executing requests based on required specifications. • Handles employee questions and concerns. • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Conducts employee performance appraisal process, giving feedback as needed. • Communicates performance expectations in accordance with job descriptions for each position. • Participates in an on-going employee recognition program. • Monitors employee's progress towards meeting performance expectations. • Conducts training when appropriate. Maintaining Culinary Goals • Follows specific goals and plans to prioritize, organize, and accomplish your work. • Monitors staffing levels to ensure that guest service, operational needs and financial objectives are met. • Places orders for appropriate supplies and manages food and supply inventories according to budget. • Participates in department meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Sets a positive example for guest relations. • Strives to improve service performance. • Handles guest problems and complaints seeking assistance from supervisor as necessary. • Empowers employees to provide excellent customer service within guidelines. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Serves as a role model to demonstrate appropriate behaviors. • Analyzes information and evaluating results to choose the best solution and solve problems. • Complies with loss prevention policies and procedures. • Reports malfunctions in department equipment. • Attends and participates in all pertinent meetings. • Encourages and builds mutual trust, respect, and cooperation among team members. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
    $25.8-27.9 hourly 4d ago
  • Associate General Counsel - Securities and Financing Transactions

    Carnival Cruise Lines 4.3company rating

    Miami, FL job

    Essential Functions To provide high quality, experienced legal advice on securities laws, corporate governance and financing matters. Assist with corporate governance matters, including the review and preparation of Board materials, annual review of Board Committee charters, dissemination and review of D&O Questionnaires, Independence Questionnaires and UK Emolument Forms. Assist with the preparation and review SEC and other regulatory filings, including Forms 10-Ks, 10-Qs, 8-Ks, S-3 and S-8s. Assist with the preparation of the annual Proxy Statement and the associated shareholder materials and regulatory filings; assist with planning for the annual shareholder meeting. Assist with drafting, reviewing and negotiating documentation for financing transactions, including capital markets offerings, export credit facilities, syndicated loan facilities, bilateral bank loans and intercompany loan arrangements. Support other finance and treasury transactions (including ISDAs, bonding facilities and letter of credit facilities) and assist with corporate and commercial transactions and projects. Support Investor Relations by preparing responses to investor and other inquiries. Assist with due diligence and entity management. Keep management informed of changes in securities laws and regulations. Qualifications A Juris Doctor (JD) from accredited U.S. law school, with a strong academic background. License to practice law. 3-5 years of in house or law firm experience as a securities, capital markets and/or finance attorney, with significant experience representing U.S. public companies, and experience with UK public companies a plus. Knowledge, Skills, and Abilities Ability to work well independently as well as cooperatively and efficiently with internal colleagues and outside legal advisors. Ability to manage numerous challenging work assignments simultaneously in fast-paced environment. Excellent decision-making and problem-solving skills and demonstrated maturity and good judgment. Team player who has the ability to build rapport with a diverse range of business and legal partners. Excellent oral and written communication skills and attention to detail. Proficiency in use of AI tools and strong computer skills. Physical Demands Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Travel No or very little travel likely. Work Conditions Work beyond normal business hours or on weekends may be required occasionally to support business needs, projects, or operations. This position is classified as "in-office." As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: Health Benefits Cost-effective medical, dental and vision plans Employee Assistance Program and other mental health resources Additional programs include company paid term life insurance and disability coverage Financial Benefits 401(k) plan that includes a company match Employee Stock Purchase plan Paid Time Off Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion. Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. Other Benefits Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends Personal and professional learning and development resources including tuition reimbursement On-site Fitness center at our Miami campus About Us Carnival Corporation & plc is the world's largest leisure travel company, our mission to deliver unforgettable happiness to our guest through our diverse portfolio of leading cruise brands and island destinations, including Carnival Cruise Line, Holland America Line, Princess Cruises, and Seabourn in North America and Australia; P&O Cruises and Cunard Line in the United Kingdom; AIDA in Germany; Costa Cruises in Southern Europe. Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference. In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns. Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law. #J-18808-Ljbffr
    $88k-141k yearly est. 1d ago
  • Re-Entry/Correctional Case Manager.

    Seminole Tribe of Florida 3.8company rating

    Hollywood, FL job

    The Center for Behavioral Health Department Re-Entry Program provides culturally appropriate, community based Re-Entry services to Seminole Tribe Community. Services are designed to help STOF Re-Entry participants improve their quality of life and provide successful re-entry into their communities by using a risk based case planning model. The incumbent in this position is responsible for tracking and monitoring the progress of Tribal Member participants who reside in local jails, prison facilities. The individual performs duties according to the policies and procedures of the Center for Behavioral Health Department Re-Entry Program. Bachelor's Degree from a regionally accredited institution with provision of a transcript confirming completion of a major field of study in Criminal Justice, Prevention, Social Work, Psychology, Mental Health, or Social Service delivery, is required. Minimum of three (3) years work experience in the field of re-entry services, prevention, behavioral health, including experience working with multi-diagnosed individuals (e.g. mental health disorders/substance dependence-related conditions), family systems work, and community-based treatment, is required. Possession of a valid Florida Driver's Licensed is required. Demonstrate proficiency utilizing Microsoft software packages. Demonstrate excellent interpersonal and organizational skills. Demonstrate excellent written and verbal communication skills. Ability to work a flexible schedule including evenings, weekends and holidays. Out of town travel and overnight assignments are required of the Center for Behavioral Health Department employees in order to meet the needs of the tribal communities or individual clients.
    $26k-33k yearly est. 2d ago
  • General Manager - High-Volume Fine Dining Launch

    Major Food Brand 3.4company rating

    Miami, FL job

    A leading restaurant group in Miami is seeking a General Manager to oversee day-to-day operations. The ideal candidate will have a minimum of 5 years in hospitality, strong food and beverage knowledge, and exceptional service skills. Responsibilities include recruitment, inventory management, and ensuring service standards. We offer a competitive salary, medical benefits, and opportunities for growth. Join us to shape and launch a new dining concept in a vibrant market. #J-18808-Ljbffr
    $43k-81k yearly est. 3d ago
  • Director, Product Delivery and Agile Coach

    Holland America Line Inc. 4.7company rating

    Fort Lauderdale, FL job

    One of the best‑known names in cruising, Princess is the world's leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply cannot. The Love Boat promises something for everyone. We are looking for an amazing Director, Product Delivery and Agile Coach to fill this role, which is based in our Fort Lauderdale office. We are seeking an experienced and dynamic leader to drive our eCommerce Agile transformation. This role will define and execute the roadmap to elevate product delivery, quality, and deployment practices. Combining strategic vision, operational excellence, and hands‑on coaching, you will lead and mature Agile methodologies to build high‑performing teams that deliver value consistently, predictably, and at scale for the 8‑figure eCommerce program. Here is a summary of what Princess is looking for in its Director, Product Delivery, and Agile Coach. Is this you? Responsibilities Effectively responsible for the in-scope, on-time, and in-budget release of the 8‑figure eCommerce program. Oversee the planning, coordination, and execution of multiple teams with a direct reporting line from all Scrum Masters in the program. Ensure alignment with strategic objectives and delivery of business value, within scope, time, and budget. Facilitate key Safe ceremonies such as PI Planning, ART Syncs, and Inspect & Adapt workshops. Champion the adoption of Agile principles and practices across eCommerce. Coach Product, technology, operations, and support leaders, teams, and individuals to build Agile capabilities and mindsets. Design and deliver Agile training programs and maturity assessments that make the team more efficient, maximizing product delivery. Act as a liaison between business, product, and technology teams to ensure transparency and alignment. Manage interdependencies, risks, and impediments across teams and priorities. Promote a culture of shared ownership, continuous feedback, and innovation. Define and track key performance indicators (KPIs) and objectives (OKRs) for ARTs and Agile maturity. Use data‑driven insights to identify improvement opportunities and implement best practices. Lead continuous improvement initiatives to enhance flow, quality, and predictability. Build and lead a high‑performing team of Scrum Masters. Provide guidance, skills, and tools, as well as performance feedback to scrum masters, product managers, and technical leads in charge of each Agile team. Cultivate a learning culture that supports experimentation and growth. Requirements Bachelor's degree in computer science, Engineering, Business, or a related field. Operations Research Master's a plus. Minimum 10 years of experience in Agile software delivery or program management. At least 5 years of experience as a Release Train Engineer (RTE), Agile Coach, or in a similar leadership role within an Agile environment. Proven track record of leading enterprise-level Agile transformations. Deep understanding of Safe, Scrum, Kanban, and Lean principles. Familiarity with Agile lifecycle management tools (e.g., Jira, Jira Align, Asana, and other project management tools). Strong leadership, facilitation, and coaching skills. Excellent communication and stakeholder management abilities across all organizational levels. Proven experience managing large‑scale, cross‑functional programs with multiple Agile teams. Skilled in coordinating Program Increment (PI) Planning, managing dependencies, and aligning delivery with strategic business goals. Beginning in 2028, this position will remain on the same Tuesday-Thursday in‑office schedule but will transition to our new headquarters in the Miami, FL area. What You Can Expect Cruise and Travel Privileges for You and Your Family Health Benefits 401(k) Employee Stock Purchase Plan Training & Professional Development Tuition & Professional Certification Reimbursement Rewards & Incentives Our Culture… Stronger Together Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well‑being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: *************************************************** Americans with Disabilities Act (ADA) Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact ********************************** Princess is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. #PCL #J-18808-Ljbffr
    $105k-125k yearly est. 1d ago
  • Director of Front Office

    Arlo Hotels 3.6company rating

    Miami, FL job

    Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Director of Front Office. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlowe strive to create a sense of awe that leaves those we touch wanting more… ABOUT ARLO WYNWOOD Known for its colorful murals, art deco, hip vibe, and Miami's best nightlife scene, Wynwood is the city's most vibrant district and will be home to Arlo Hotels' next property. Hopeful street artists come from near and far to tag their names on the walls of Wynwood; to stand alongside some of the world's best-known street artists. The surrounding streets of Wynwood feature warehouses that have been converted to art galleries, restaurants, late-night bars, artisan shops, and boutique clothing stores. Just 20 minutes from South Beach, Wynwood offers the ideal Miami urban escape. Launching its fifth hotel in the portfolio, Arlo continues to break ground, literally and figuratively, with the first hotel in the Wynwood district. The 217-room property, located at 2217 NW Miami Court, opened in November 2022. The hotel consists of 9 floors including a Penthouse suite, a spectacular rooftop pool with an outdoor bar, lounge chairs and four cabanas serving 360 views. The ground floor consists of a lobby lounge, retail shelves, grab and go bodega, as well as a full-serviced counter lobby bar and restaurant with indoor/outdoor seating. There will be a separate entertainment area, located on the northeast side of the property. The 3rd floor plays host to an outdoor courtyard with a bar and “beer garden”, a gallery space that concerts into two flex spaces, a game room which can be converted into a private room, interior bar with lounge spaces, a fitness rom, exterior yoga deck, and a hospitality suite. To bring the art vibes of Wynwood to the property, Arlo Wynwood will have interior artwork in collaboration with Indie Walls (an art curator of new and upcoming local artists) and an exterior facade which will feature graffiti and artwork by local Miami-based artists. This position is responsible for the daily operation of the front desk and liaising with any area impacting guest service. Plans, directs and coordinates activities to ensure exceptional service is achieved. Provides operational support, distributes information, trains, motivates and recognizes team members. Exercises independent judgement and initiative in the course of carrying out overall responsibilities. RESPONSIBILITIES AND AUTHORITIES Is an inspirational leader able to motivate team members to be consistently engaged in serving others, always looking for opportunity. Always treats guests with courtesy and respect in a variety of situations. Displays honesty & integrity. Oversees the Front Office Department - Bell Person, Lobby Hosts and Assistant Front Office Managers. Conducts pre-shift meetings. Communicates effectively to staff using tools such as development reviews, training, departmental orientation and monthly departmental meetings. Motivates and develops team members. Maximizes room sales, room revenue and profit. Delivers outstanding service and creates memorable experiences. SPECIFIC DUTIES Leads and supervises the operational activities of the front office team within hotel guidelines to provide the highest standard of courteous service while permitting acceptable profit margins. Embraces and effectively lives Arlo Core values and culture. Assigns, coordinates, and supervises work activities of Lobby Hosts/Bell Attendants. Trains, mentors and develops Lobby Hosts & Bell Attendants. Prepares team member schedules, completes payroll, and monitors labor costs by reviewing daily schedule vs. occupancy and daily operational demands. Ensures work is completed to include shift closings, room deposits, refunds and rebates. All necessary paperwork is completed. Conducts Annual Performance Reviews with reporting team members. Responds immediately to all emergency situations, completes necessary incident reports, and follows up with guests and staff. Communicates effectively to staff using tools such as: pre-shift briefings, orientation, activities, short take training and developmental reviews. Manages same rooms inventory and rate yielding. Takes personal responsibility for correcting service problems and creates memorable guest experiences. Completes other duties as assigned by the Hotel Manager. REQUIREMENTS Education Hospitality Diploma or Degree Preferred Minimum 2 - 3 years in a Management Position Knowledge Hospitality or Customer Service Opera & PBX experience. Special Requirements Fire and Life Safety Director Certification required within first six (6) months of employment. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. #J-18808-Ljbffr
    $55k-88k yearly est. 4d ago
  • Seasonal Overnight Student Chaperone: Homestead and Key Largo, FL

    Worldstrides 4.6company rating

    Key Largo, FL job

    Company Introduction WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world - and themselves - in new ways. Job Description: Night Chaperones are responsible for monitoring for student misconduct, responding to emergency situations, and reporting suspicious activity on their assigned hotel floors during nighttime hours - 9:45 PM to 5:00 AM. Team Members ensure the highest quality experience for our students and educators while working closely with the Night Chaperone Coordinator and the Onsite Coordinator. Responsibilities: Treat customers, vendors, and fellow employees with honesty, respect, and professionalism. Provide the highest level of safety for all participants while they are on tour. Actively monitor assigned hotel floors from 9:45pm to 5am. (required) Present a professional image - remain courteous, positive, and helpful. Follow proper procedure while working on assigned floors to include checking in/out of the hotel with designated personnel, introduction to Program Leaders, and groups and escalation protocol. Always maintain a professional relationship with students. (required) Qualifications: Team player who works well with students, teachers, vendors and WorldStrides staff. Excellent verbal and written communication skills. Excellent technical skills with knowledge of Microsoft programs (Word and Excel), email, and working from a smartphone. Must have the use of sensory skills as normally defined by the ability to see, read, talk, and hear - to be able to effectively communicate and interact with other employees and clients. (required) Must be able to perform the physical requirements of the position, including walking up and down numerous flights of stairs with or without a reasonable accommodation. (required) Successful completion of applicable background screening. (required) WorldStrides, a global organization, is committed to educate and serve communities worldwide. Our commitment is fueled by the passion of our team members and partners to make experiential learning accessible, while also being socially, environmentally, and ethically responsible. Together, we accomplish this by investing in initiatives to promote inclusion, diversity, and sustainability. As an Equal Opportunity Employer, WorldStrides is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. WorldStrides will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, J-1, H-1, H-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Select seasonal roles may consider students on J-1 or F-1 visas.
    $21k-25k yearly est. Auto-Apply 7d ago
  • Senior Director Value Engineering

    Frida 3.3company rating

    Miami, FL job

    Frida is seeking a Senior Director Value Engineering to lead our Product Development Engineering team and provide vision and technical leadership for product, packaging and reliability engineering. The selected candidate will drive the development of market-leading products from concept through structural packaging design and execution that are on quality, on budget, on strategy, and provide a best-in-class consumer experience. What You Will Do Responsibilities to include: Execute detailed cost engineering analysis to identify possible cost-saving opportunities and conduct cost-benefit analyses. Work with cross-functional partners (i.e. Sourcing, Finance, Project Management, Brand) to gain business alignment. Manage the implementation process across all paths to market - in-house design, contract manufacturing and OEM Develop frameworks, tools, and capabilities and drive enhanced processes as necessary across engineering, quality, cost management and execution Optimize processes for cross-functional team dependencies and successful hand-offs Understand and enforce quality and regulatory requirements to ensure all products meet or exceed established specs and substantiate marketing claims Manage product testing requirements and standards to ensure product performance, quality and compliance and provide direction to the team based on test results Work closely with the production team and suppliers to manage and resolve issues that arise in capacity, quality, manufacturing and delivery Scale the function by defining organization build-out over time, and skill sets to bring in Additional projects as assigned What You Will Need Bachelor's Degree required, preferably in Mechanical Engineering; Master's Degree in Business Administration or related area preferred 10+ years of experience leading product engineering and proficiency in the development of products across multiple categories (CPG, durables, consumables, and/ or electronics and/or soft goods) with companies known for excellence in innovative design + product development CAD experience/proficiency (Solidworks preferred) Experience in development of Class I and Class II medical devices Experience leading product development for a global market with a global supply chain Strong negotiation skills to deliver premium quality within our gross margin parameters Excellent project management, communication, and people/organizational skills A strong bias to action and ability to lead and excel in a fast-paced, entrepreneurial environment and culture that celebrates the art of the opportunistic pivot Ability to execute in a tight deadline driven environment in which informed tradeoffs and speed-to-market is key. Commitment to making things faster and less expensive, without compromising on quality and customer experience The ability to identify and apply new trends and technologies to improve existing products and inspire new ones Who You Will Work With Frida is an organization that values collaboration and community. As the Senior Director Value Engineering, you will work closely with Operations, Sourcing, Finance, Brand Management, and Project Management teams. Why You Will Love Working at Frida Robust health benefits including: Comprehensive medical, vision, and dental plans Employer paid life insurance Supplemental insurance options including Accident Insurance, Short-Term Disability and Long-Term Disability FSA & HSA 401k matching up to 4% with immediate vesting. Generous paid time off program including elective PTO days, federal holidays, sick/wellness days, and a birthday floater. Flexible paid pregnancy and parental leave. Weekly wellness programming designed to maximize personal time and minimize time spent investing in personal care outside of work hours. This includes a variety of programming such as in-office manicures & pedicures, blowouts, massages, and carwash services. Dog friendly office - feel free to bring your best buddy with you to work! Learning & development opportunities for professional and personal growth Company-wide events & outings. Team engagement is at the center of our culture. This ranges from small department-specific teambuilding or informal outings to our annual Fam Jam family carnival that celebrates the people in your life who support you in bringing your best self to work each day. We also host an annual Day of Service to support our local Miami community, and provide a variety of volunteer opportunities throughout the year that support our mission to serve parents and children. Exclusive employee product discounts. EEO Frida provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected Veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Privacy Policy By applying for this position, you acknowledge and understand that your information will be used as described in Frida's Job Applicant Privacy Policy. Agency and Third-Party Submissions Please note this is a direct search led by Frida. Applications from agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Fraud Disclaimer Fridababy LLC will never request personal information during the application or recruitment process. Fridababy LLC will only contact you through verified methods, not unofficial platforms. All legitimate communication will come from an official @frida.com or @fridababy.com email address or through our verified recruiting partners. If you receive any suspicious outreach claiming to represent Fridababy LLC, please report it to ****************** or ***************. Your safety and privacy is our priority. #J-18808-Ljbffr
    $112k-181k yearly est. 4d ago
  • Mate

    American Cruise Lines 4.4company rating

    Fort Lauderdale, FL job

    Mate American Cruise Lines is seeking Mates for our growing fleet sailing unique itineraries along inland and coastal waterways of the East Coast, Pacific Northwest, Columbia-Snake Rivers, Great Lakes, and Mississippi-Ohio-Cumberland-Tennessee-Arkansas Rivers. Our U.S. flag ships are state-of-the art designed for safe operation and five-star service to 100-200 guests. Mates are senior shipboard officers reporting directly to the Captain and responsible for safe vessel operations, adherence to company and regulatory standards, and representing the company as a professional leader and example. Our Mates are experienced mariners with piloting experience in challenging coastal and river waterways. Our Mates are skilled team and time managers, supervising daily deck and engineering teams while also developing piloting expertise on our coastal and river routes. Our Mates are prudent decision-makers continually reducing risk by keeping our crew tasks ahead of daily and weekly schedules. Our Mates are people-oriented leaders and meticulous professionals, in service to our guests and as examples to our crews. American Cruise Lines offers competitive pay and benefits, along with comprehensive professional development programs. Mates enjoy comfortable onboard stateroom accommodations and chef prepared meals. American Cruise Lines operates our own bridge simulator, enabling rigorous recurrent training and development focused on critical decision-making and advanced piloting skills. American Cruise Lines recruits, develops, and retains the best professional mariners in the industry. At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships. Responsibilities: Safety and Security of the passengers, crew and vessel. Prudent vessel watch keeping and safe vessel operations, adhering to company and regulatory standards. Comprehensive daily inspection of all vessel interior and exterior spaces. Supervision and Development of Third Mates, Engineers, and Deckhands. Execution of Vessel cleaning, sanitation, maintenance, and logistics. Execution of Crew orientation, training, watch standing, and emergency drills. Teamwork with Hotel Officers and Service Crew ensuring five-star guest service. Administrative documentation of cleaning, sanitation, maintenance, and logistics. Leadership of safe, secure, clean, and comfortable onboard environment for passengers and crew. Typical Schedule: March - November, 6 weeks on / 3 weeks off or 4 weeks on / 4 weeks off Qualifications: U.S. Coast Guard Mate's license: minimum 100T, desired license 1600T. Transportation Worker Identification Credential (TWIC). Mate experience on coastal and river waterways: minimum 2yrs, desired 5yrs with Z-drive experience. Basic marine engineering knowledge of diesel machinery, hydraulics, and liquid load management. Excellent communication skills and team-building skills. Pre-employment drug test and continual participation in random testing. Perks: Competitive salary. Health, dental, and vision plans available. Matching 401(k) plan available. World-class training in our own ship simulator facility. Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts. *Job sites across the nation*
    $30k-39k yearly est. 39d ago
  • Restaurant Team Member

    Baskin-Robbins 4.0company rating

    Pompano Beach, FL job

    Restaurant Team Member Reports To: Restaurant Manager A Dunkin' Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin' Brands operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace. Responsibilities Include: * Follow Brand standards, recipes and systems * Follow food safety standards * Prepare food and beverages * Assemble and package orders and serve to guests * Understand restaurant menu including limited time offers and promotions and be able to answer guest questions * Maintain a clean and organized workstation * Clean equipment and guest areas * Stocking items such as cups, lids, etc at workstation * Take orders at the Drive Thru or Front Counter POS and handle payments (if applicable) * Follow speed of service standards * Serve and communicate with guests * Maintain a guest focused culture in the restaurant * Communicate effectively with managers and coworkers * Organize and maintain stock room and refrigerated areas Education/Experience: * None Key Competencies * Works well with others in a fast-paced team environment * On time, demonstrates honesty and a positive attitude * Willingness to learn and adapt to change * Guest focused Physical Demands/Working Conditions: * Standing on feet * Repetitive motion including bending, stooping and reaching * Lifting objects including boxes, ice and product up to 20lbs (if applicable) * Working in a small space ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"9272172"},"date Posted":"2025-09-18T10:58:15.018392+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"8175 Wiles Rd.","address Locality":"Pompano Beach","address Region":"FL","postal Code":"33067","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Restaurant Team Member
    $21k-28k yearly est. 60d+ ago
  • Project Manager

    Royal Caribbean Group 4.8company rating

    Miami, FL job

    Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. We are proud to be the vacation-industry leader with global brands - including Royal Caribbean International, Celebrity Cruises and Silversea Cruises - the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests. Royal Caribbean Group's Celebrity Cruises Team has an exciting career opportunity for a full-time Manager, Integrated Planning reporting to the Director, Integrated Planning, Product Development. This position will be working onsite from Miami. Position Summary: The Manager, Integrated Planning Team is a hands-on project coordinator and facilitator within Celebrity Cruises' Product Development organization. In this role, the Manager is responsible for implementing and managing integrated planning processes on the ground level for specific projects or workstreams. They handle the day-to-day coordination of tasks, timelines, and deliverables across departments to ensure that new products and experiences are delivered on schedule and according to scope. The Manager serves as a central point of contact for project team members, maintaining project documentation, tracking progress, and flagging issues. By focusing on execution details - from organizing design review sessions to updating action logs - the Integrated Planning Manager helps maintain order, accountability, and momentum in complex projects. This role is critical for translating the planning frameworks into reality, and it supports senior leadership by providing accurate project status information and ensuring best practices are followed throughout the project lifecycle. Essential Duties and Responsibilities: Project Planning & Coordination: Coordinate day-to-day project planning and execution activities for assigned product development initiatives. Develop and maintain detailed project schedules, work plans, and task lists for your projects, ensuring all tasks have owners and due dates. Progress Monitoring: Monitor progress against the plan daily, send reminders for upcoming deliverables, and adjust timelines as needed in coordination with team leads. Serve as the go-to person for knowing “what happens next” on a project, keeping everyone on the same page with regards to milestones and deadlines (Integrated Planning workstream). Cross-Functional Team Facilitation: Facilitate collaboration among cross-functional team members (e.g., concept designers, operations, marketing, newbuild, IT, etc.) to drive project tasks to completion. Project Meetings: Schedule and lead regular project team meetings or stand-ups to review status, address roadblocks, and synchronize efforts. Prepare agendas to cover all pertinent updates (Operational Excellence) and ensure meetings stay focused. Action Management: Document key decisions and action items in each meeting, distribute meeting notes to participants, and follow up with individuals on their action items to keep momentum. Operational Readiness & Launch Support: Drive the implementation of operational readiness processes for new product launches or experience rollouts. Ensure that pre-launch requirements such as run-of-show operations plans, crew training sessions, onboard marketing materials, and go-to-market integration tasks are completed in a timely manner. Start Up Processes: Assist in developing and tracking startup checklists for new concepts on ships (or at destinations) to confirm that all departments (Food & Beverage, Entertainment, Housekeeping, etc.) are prepared for the introduction of the new product or experience. After launch, help gather initial performance data or feedback for the post-launch review. Design Review & Change Management: Support the Architecture & Design Management workstream by organizing design review sessions and managing the flow of design documentation. Work with external architects or internal design teams to obtain drawings, renderings, or specifications for review by stakeholders and product owners. Design Process: Distribute design materials to relevant reviewers, set up meetings or workshops (e.g., charrettes) to collect feedback, and record all comments or requested changes. Track design change requests and ensure they are communicated back to the designers/architects. Verify that final design documents incorporate all approved changes and meet the required quality standards before they are signed off. Issue, Risk & Action Log Management: Manage the project's action item tracker and risk/issue log on a continual basis. Log new issues or risks as they arise, assess their potential impact with the help of team members, and escalate significant concerns to the Senior Manager or Director promptly. Assign owners and due dates for each action item or risk mitigation action in the project management system. RFP and Vendor Coordination: Assist in the RFP Oversight & Contracts workstream by coordinating with the Supply Chain team on procurement activities for your projects. When an RFP is needed (for example, selecting a vendor for a new attraction or a design firm for a venue), help develop the scope of work documentation and timeline requirements from the project perspective. Documentation & Knowledge Management: Ensure that all project documents (business cases, charters, plans, design specifications, meeting minutes, status reports, etc.) are properly filed in the shared repository (e.g., SharePoint or Teams folders). Update documentation in real-time as changes occur - for instance, if the scope is adjusted or a schedule shifts, make sure the latest version is saved and dated. Meeting Presence: If required, attend executive review meetings (such as a CEO Product Development update or Steering Committee) to provide additional detail on project progress or to take note of executive feedback. Process & Best Practice Implementation: Implement and uphold the processes and best practices defined by the Integrated Planning Team. For example, champion the use of any new tools (like a space utilization analysis tool or a new Asana workflow) by learning the tool and training project team members on it. Process Improvements: Contribute to refining these processes by providing feedback on what is or isn't working at the execution level. Operational Excellence Initiatives: Implement operational excellence and process improvement initiatives as defined by the Integrated Planning Team's standards. This includes rolling out new or improved processes such as startup checklists for new guest experiences, run-of-show operations plans, or post-launch review processes. Quality Assurance: Deliver on quality assurance efforts throughout the development and implementation of new products. Coordinate pre-launch testing or pilot programs for new concepts (for example, trial runs of a new onboard activity or venue) by collaborating with operations teams and guest experience teams. Post-Launch Reviews: Ensure that post-launch audits or evaluations are conducted - gathering performance data, guest feedback, and operational observations after a new product/experience goes live. Cross-Functional Stakeholder Liaison: Deliver on the collaboration with various departments to promote collaboration and stakeholder inclusion. Ensure that stakeholder requirements are integrated into project plans. Sign-Off Process: Ensure that formal sign-off documents, design approvals, change logs, and lessons learned from each project are documented and stored for future reference. Qualifications, Knowledge and Skills: Bachelor's degree in business, Project Management, Hospitality Management, Product Development, or a related field (master's degree preferred). An academic background or coursework in project management or operations is helpful. Professional certifications or courses (e.g., CAPM or PMP certification, Agile methodologies) are an asset and indicate a commitment to the profession. Minimum 10 years of experience in project management, product development, innovation, or operations, ideally within the travel, hospitality, or cruise industries. Basic understanding of the business context of projects - how guest experience, operational feasibility, and return on investment considerations play into product development. Proficiency in creating and managing schedules, tracking tasks, and coordinating teams. Familiarity with project management and collaboration software is required (for example, experience with Asana, Jira, Microsoft Project, Trello, or similar tools to manage tasks and timelines). Ability to travel up to 40% - 50% of the time. We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon! It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
    $57k-86k yearly est. 5d ago
  • Quality Assurance Analyst II

    Entertainment Benefits Group 4.3company rating

    Miami, FL job

    EBG powers a proprietary suite of e-commerce platforms and technology solutions to deliver exclusive deals and special offers from the world's top brands and experiences. Specializing in live entertainment, travel, retail products and services, EBG operates a network of employee and membership-based marketplaces with a reach exceeding 100 million users. EBG owns the nation's most comprehensive employee savings program, serving over 40,000 corporate clients through its B2B2C platforms TicketsatWork, Plum Benefits, Working Advantage, and Beneplace and offers additional value through its loyalty program, FunLife Rewards. Undercover Tourist , a prominent online travel site, is owned by EBG. Visit ******************** to learn more about EBG and its commitment to connecting people to exceptional experiences. EBG is a b2b2c company headquartered in Miami (Aventura), with offices in New York, Orlando, and Austin. We offer a hybrid work environment with a balance of collaboration and flexibility. Job Description EBG is looking for a dynamic person to join our performance driven team. We need a “hands on” person that will provide automated and manual software testing and quality assurance. The purpose of automated software testing and quality assurance is to provide the means and measures for testing all aspects of a software solution, both functionally and technically, to meet the requirements and overall quality of the intended solution. The Quality Assurance Analyst II candidate should exhibit a desire to grow with the company, take pride in their work, and fit well within a diverse multi-level team environment. ** This position is primarily WFH / Remote but all candidates must be located in Florida and able to travel to an office as needed. ** Essential Functions Regression testing support of existing websites Responsible for creating an end-to-end test plan of projects; executing the plan and managing all activities in the plan to ensure that all the objectives are met and that the solution works as expected. Application should be tested in terms of functionality, performance, reliability, stability and compatibility with other legacy- and/or external systems Ensuring that every phase and feature of the software solution is tested and that any potential issue is identified and fixed before the product goes live Use existing frameworks and tools to develop and execute automated test scripts Maintain and update automation scripts as requirements evolve Assist QA Automation Engineer with mentoring QA team members on test automation efforts Analysis of requirements to produce manual and automated test cases Ability to shift between automation and manual testing tasks as needed Review of bug fixes and minor system enhancements to ensure expected results are achieved Working with the developer team to provide continuous iterative feedback Setting estimates and expectations for task completion, tracking on target deadlines Other support tasks as required Qualifications 5+ years of real-world QA experience 3+ years of real-world test automation experience Experiences in Quality Management Software and processes Direct experience working with RESTful APIs and REST assured libraries Experience with automated script design, coding, debugging, and maintenance skills Experience coding in Java Experience with Selenium and TestNG Basic foundational understanding of software design, development, and architecture Advanced knowledge of Web Standards, Accessibility Standards & browser compatibility An understanding of the importance of User Experience (UX) & User Interface (UI) Experience in the demands of deadline-driven work Self-motivated, organized, logical and detail-oriented Strong communication skills (written and verbal) Ability to work both individually and with a team Ability to work on simultaneous projects of varying size and complexity from very small testing initiatives to testing during large projects Ability to work with version control systems (Git) Comfortable working in Agile/Scrum methodology Passionate about new technology and software Business process understanding Knowledge and experience in technical aspects of software solution being tested MySQL CSS HTML5 JavaScript Web Services, XML, JSON API integration (SOAP UI, POSTMAN, etc) Preferred Qualifications Experience with Mobile testing on various devices Experience with E-Commerce systems Experience with Agile software development methodology Experience with JIRA Experience with TestRail Additional Information Entertainment Benefits Group offers outstanding employee benefits including: Medical, Dental & Vision 401k Match Short Term Disability, Long Term Disability (Company Paid) Basic Life and AD&D (Company Paid) Additional Voluntary Benefits (additional life, legal, critical care, and more) Flexible Work Arrangements 3 Weeks of PTO + 5 Personal Days Paid Holiday Break from Christmas to New Year Paid Holidays Fitness Reimbursement Annual Day of Giving Company Bonus Program Share in the FUN! EBG gives $1000 per year in Tickets-At-Work gift cards to full-time employees to experience and enjoy the savings marketplace! The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. All your information will be kept confidential according to EEO guidelines.
    $58k-82k yearly est. 1d ago
  • PHP Web Application Developer

    Entertainment Benefits Group 4.3company rating

    Miami, FL job

    EBG is an e-commerce solutions provider specializing in travel and entertainment, and also offering retail products and services, voluntary benefits and insurance. EBG powers a robust portfolio of technology solutions and operates a network of employer and membership-based platforms reaching a captive audience, providing leading brands with incremental distribution opportunities. EBG's expanded network reaches over 100 million users from participating companies and closed loop affinity and membership groups. EBG owns and operates one of the largest and most comprehensive employee savings programs in the country - serving over 40,000 corporate clients through its proprietary platforms TicketsatWork, Plum Benefits, Working Advantage and Beneplace. EBG is a b2b2c company headquartered in Miami (Aventura), with offices in New York, Orlando, and Austin. We offer a hybrid work environment with a balance of collaboration and flexibility. Job Description In this role you will embark on a large-scale, multi-year modernization initiative to transform a legacy monolithic PHP application into a modern, microservice-oriented architecture hosted on AWS. Your role as a Web Developer will bring deep experience in API-driven development, AWS cloud infrastructure, and modern DevOps practices to help drive this transformation. You'll play a key role in decoupling business domains, architecting, implementing, and maintaining new microservices using Symfony/Doctrine or similar frameworks. Your focus will be on delivering high-quality, secure, and scalable API integrations. Ideally, you bring hands-on experience across the full development lifecycle - from design and implementation to CI/CD and infrastructure-as-code - all within an Agile Scrum environment. This role is primarily WFH / Remote for Florida and Texas candidates but requires flexibility to attend any in office team meetings as needed. **You must reside in FL or TX** to be hired for this position. Key Responsibilities Have strong presence in the decoupling of the existing PHP monolith into domain-driven microservices and APIs. Design, develop, and maintain back-end services using Symfony (or equivalent MVC frameworks) and Doctrine ORM. Architect and implement RESTful APIs and ensure consistent documentation, testing, and versioning practices. Build and consume third-party APIs, ensuring performance, scalability, and security best practices. Collaborate closely with DevOps and Infrastructure teams to design cloud-native solutions using AWS services (e.g., Lambda, ECS, EKS, S3, API Gateway). Containerize applications using Docker and manage orchestration via Kubernetes/ECS. Implement and maintain CI/CD pipelines to support rapid, reliable deployments. Leverage infrastructure-as-code (IaC) tools to ensure reproducible and maintainable environments. Contribute to architectural design discussions, code reviews, and cross-functional planning. Work within an Agile Scrum framework, participating in sprint grooming, planning, demo, and retrospectives. Collaborate with Product, QA, and Analytics teams to ensure feature alignment and data integrity. Qualifications 3+ years of professional experience in back-end development with PHP (Symfony preferred). Strong understanding of microservice architecture and API-first design principles. Proven experience deploying and managing applications on AWS (ECS, EKS, Lambda, API Gateway, RDS, CloudWatch, etc.). Proficiency with Docker and Kubernetes (EKS or equivalent) for containerized deployments. Hands-on experience with CI/CD pipelines (e.g., GitHub Actions, Jenkins, GitLab CI, or AWS CodePipeline). Experience using Infrastructure-as-Code tools such as Terraform or AWS CloudFormation. Strong understanding of third-party API integration patterns, rate limiting, and error handling best practices. Experience working within an Agile/Scrum environment. Solid understanding of software design patterns, version control (Git), and code quality best practices. Excellent problem-solving, communication, and collaboration skills. YOU MUST RESIDE IN FL or TX *EBG does not offer sponsorship for this role. What Sets You Apart: AWS Certification (Developer Associate or Solutions Architect). Experience with Doctrine ORM, Symfony 6, or similar frameworks. Knowledge of serverless architecture patterns using AWS Lambda and API Gateway. Familiarity with event-driven architecture, message queues (e.g., SNS/SQS, Kafka), or data streaming. Background in travel, hospitality, or entertainment industries, especially with booking, ticketing, or reservation systems. Exposure to observability tools with focus on New Relic (other examples include CloudWatch, Datadog, or ELK stack). Understanding of security best practices for cloud-based microservices (IAM, least privilege, encryption). Experience mentoring developers or leading small Agile teams. Additional Information EBG offers outstanding employee benefits including: Medical, Dental & Vision 401k Match Short Term Disability, Long Term Disability (Company Paid) Company Paid Basic Life and AD&D Additional Voluntary Benefits Flexible Work Arrangements 3 Weeks of PTO + 5 Personal Days Paid Holiday Break from Christmas to New Year Paid Holidays Fitness Reimbursement Program Annual Day of Giving Share in the FUN! EBG gives $1000 per year in Tickets-At-Work gift cards to full-time employees to experience and enjoy the savings marketplace! The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. All your information will be kept confidential according to EEO guidelines.
    $71k-91k yearly est. 1d ago
  • Restaurant Manager in Training - Lead 25+ Team | Part-Time

    Fiesta Restaurant Group 4.5company rating

    Boca Raton, FL job

    A leading restaurant company in Boca Raton is looking for a General Manager to oversee daily operations, support team culture, and ensure exceptional guest service. The ideal candidate should have 3-5 years of experience in the restaurant industry with at least 2 years in a supervisory role. Responsibilities include managing a team, ensuring food safety and quality, and driving operational excellence. A high school diploma and ServSafe Certification are required. Competitive salary and benefits offered in a vibrant work environment. #J-18808-Ljbffr
    $49k-61k yearly est. 5d ago
  • Associate General Counsel, Securities & Financing

    Carnival Cruise Lines 4.3company rating

    Miami, FL job

    A leading cruise line company in Miami is seeking a legal professional to provide expert advice on securities laws and corporate governance. Ideal candidates will have a Juris Doctor degree and 3-5 years of experience in law. The role demands strong decision-making and communication skills as well as the ability to work independently in a fast-paced environment. This position offers a hybrid working model, requiring in-office presence in South Florida three days a week. #J-18808-Ljbffr
    $88k-141k yearly est. 1d ago

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