Closing Specialist
Dumfries, VA Jobs
The Closing Specialist is responsible for the closing documents, management of closing funds and maintaining file quality in compliance with all state regulations, underwriting requirements and branch procedures.
Primary Responsibilities
Work closely with closing officers, title department, and vendors to obtain all required 3rd party verifications and other supporting documentation needed for preparation of closing documents.
Prepare title commitment and title policies in accordance with review of underwriting requirements, title report and survey, where applicable.
Responsible for the preparation of documents required for closing, including the Deed, which should be prepared in accordance with attorney approval and buyer tenancy request.
Responsible for maintaining a complete understanding of Quality Control/Audit procedures, corporate policies, regulatory policies and all procedures related to government disclosures in order to review closed files for accuracy and compliance.
Verify receipt of all funds necessary for disbursement and ensure case funds balance.
Issue and deliver checks in a timely manner, initiate wires, and allocate settlement fees to appropriate income accounts.
Ensure accuracy of Deed and Security Instrument and record in the appropriate jurisdiction's land records within required time and in accordance with state laws and company policy.
Qualifications
Attention to detail
Time management skills
Follow up and control
Organizational Skills
Team Player
*No prior experience in the mortgage or title industry is required for this opportunity!
People Operations Specialist
Remote
KAYAK, part of Booking Holdings (NASDAQ: BKNG), is the world's leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car, cruise, or vacation package. We're also transforming the in-travel experience with our app and new accommodation software. For more information, visit **************
As an employee of KAYAK, you will be part of a global network that includes OpenTable and KAYAK's portfolio of metasearch brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined. Many employees are dedicated to one brand, but we all have the benefit of using each other's strengths and insights. Together, we're able to help people experience the world through dining and travel.
The People Operations team at OpenTable | KAYAK is all about improving the employee experience while always considering efficiency and scalability.
As a People Operations Specialist, you will play an important role in supporting the global workforce and broader HR team. You will support both OpenTable and KAYAK brands across all regions with day-to-day business activities associated with people-related systems, processes, policies, and procedures.
This is a US based role, preferably on the West Coast and will require flexibility in working hours to help support Australia as required.
In this role, you will:
Support the global workforce by providing prompt and effective responses to employee and business inquiries via Zendesk, applying independent judgment in line with company SLAs.
Troubleshoot Workday (HRIS) issues related to employee lifecycle processes and self-service functionality via Zendesk.
Identify gaps and areas for improvement in HR processes, establishing and optimizing workflows to better support business needs.
Process employee lifecycle transactions in Workday, including hires, onboarding, offboarding, role changes, and internal transfers, ensuring a positive employee experience and adherence to best practices across all locations.
Conduct orientation sessions for new hires and serve as a point of contact throughout onboarding, addressing questions and providing guidance.
Support payroll, benefits processing, leave administration, and background/identity checks, ensuring standard processes and compliance.
Advise HR Business Partners and cross-functional teams on HR policy and process best practices, driving efficiency and compliance.
Interpret HR policies and provide solutions for complex situations requiring independent judgment.
In the absence of established policies and processes, conduct research into relevant legislation and best practices to ensure compliance and to develop solutions.
Conduct HR data audits to ensure data integrity, accuracy, and compliance with company policies and regulatory requirements.
Assist our Talent Acquisition team with scheduling and coordinating phone and video interviews, offer /contract generation, and background and identity check management, across global locations, as required.
Support end-to-end process for global mobility, business travel and immigration cases, ensuring efficient and timely completion while creating a positive employee experience.
Serve as a point of contact for HR Business Partners, external counsel, and employees, ensuring proactive communication regarding case statuses and managing processes effectively to minimise the need for follow-up from stakeholders.
Contribute to the continual development and enhancement of our people processes and workflows, aiming to drive HR process efficiency as well as employee experiences.
Participate in team-identified projects/initiatives and any ad hoc projects.
Please apply if:
HR Experience: 2+ years of experience working in an HR role focusing on HR Operations, HRIS management and HR process improvement, preferably in a multi-national or global company. Experience working with Workday HRIS is a plus.
Immigration: Experience with end-to-end US Immigration cases.
HR Knowledge: Solid working knowledge of employment life cycle practices, specifically in the USA, with a curiosity to learn more.
General HR practices for other countries are a plus. Open to learning more about LATAM and APAC countries.
Analytical Thinking: Uses analytical skills to understand and investigate employee issues and can apply the correct processes or procedures. Has effective problem-solving skills to address routine HR inquiries and seeks guidance for more complex cases. Understands when to advance potential problems.
Productivity: Can proficiently manage routine HR tasks, interpret policies and processes accurately and independently, prioritise effectively, handle multiple tasks and conflicting priorities and meet deadlines for projects and special requests.
Communication: Can Communicate professionally and effectively - both verbally and in writing. Has the ability to provide clear and concise responses to employees, and the response addresses the inquiry and anticipates potential questions.
Teamwork: Can gain trust and build relationships with immediate and wider teams and collaborate effectively. Is a solution-oriented teammate who is a self-starter and can work independently and as part of a global team.
Leadership: Independently ask questions about career paths and growth and development opportunities. Continues to find opportunities to learn about areas of specialism and demonstrates a curiosity to learn about different regions, cultures, legislation, and ways of working.
Benefits:
Generous paid vacation
Day off on your birthday
Company matched retirement plans
Health, dental and vision insurance plans
Flexible Spending Accounts
Headspace Subscription
Drinks, coffee, snacks, games
Flexible hours
Universal Paid Parental leave
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States located role is $65,000 - 75,000.
In addition to a competitive base salary, roles are eligible for additional compensation and benefits including: annual cash bonus; health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave and benefits.
Diversity and Inclusion
We aspire to have a workplace that reflects all of the diverse communities we serve. We know that when we have diverse teams we produce more creative ideas, products, and better outcomes for our team members. OpenTable/KAYAK is proud to be an Equal Opportunity Employer, and we welcome and encourage candidates from all backgrounds and experiences to apply for roles on our team. Whoever you are, just be you.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
#LI-BG1
Operations Specialist
Cleveland, OH Jobs
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As an Operations Specialist within PNC's AMG's OPS FEES organization, you will be based in Cleveland, OH.
Hours for this role are Monday - Friday, 7:00 am EST - 4:00 pm EST.
This position offers the opportunity to work remotely from home, but must be available to work one time a month in the Cleveland Operations Center in Cleveland, OH.
In this role, you will handle maintenance and coding fees, as well as be the processor for Private Bank accounts, while responding to the Line of Business in a timely manner, to answer questions and/or provide updates. Additionally, you will close accounts and calculate certain monthly and quarterly fees manually.
We seek motivated, driven and creative individuals that enjoy working as part of a team in a high energy environment which thrives on innovation and ingenuity. You will work together to create new solutions which will provide our clients with an exceptional customer experience. Valued opinions, supported by collaborative teams, impact the success of the AMG Operations organization.
**Job Description**
+ Executes complex transactions/processes utilizing standard procedures. May have specific responsibility for one or multiple specialized products or functional areas.
+ Reconciles complex transactions of high risk and financial value in accordance with established policies and procedures. Identifies and addresses exceptions and serves as a point of escalation for complex transactions. Partners internally with service partners to route calls, documents or other action items to complete transactions. Interacts with external customers to complete transactions.
+ Ensures the appropriate materials, documentation and capacity are available to complete transactions.
+ Provides consultation and advice to internal and external customers. Reviews existing processes, recommends improvements and drives implementation. Serves as a subject matter resource for process improvement projects. Trains and onboards new hires.
+ Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable procedures. Reviews reports to identify exceptions, monitor quality and ensure compliance. Participates in risk mitigation activities.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Accountability, Customer Solutions, Detail-Oriented, Ensure Compliance, Microsoft Excel, Personal Initiative, Process Improvements, Results-Oriented, Risk Mitigation Strategies, Standard Operating Procedure (SOP)
**Competencies**
Accuracy and Attention to Detail, Effective Communications, Managing Multiple Priorities, Operational Functions, Problem Management Process, Process Management, Products and Services, Standard Operating Procedures
**Work Experience**
Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
Bachelors
**Certifications**
No Required Certification(s)
**Licenses**
No Required License(s)
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (******************************* .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice (****************************************************************************************************** to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Air Operations Specialist
Sterling, VA Jobs
JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.
Responsible for facilitating the movement of products/equipment/materials in/out of the country, via air freight or ocean freight, in accordance with organizational policy and procedure, and within compliance of relevant local, country and international laws and processes. To provide customer service to exporting customers: bookings, rates, document production, accounting, agent interaction, and problem resolution.
ESSENTIAL FUNCTIONS:
Prepare/coordinate the necessary documentation for the efficient, cost-effective and lawful execution of air and ocean transportation activities.
Knowledge/experience with ITAR and licensed commodities, to include regulations and restrictions.
Coordinate with US federal agencies (US Dept of Defense, US Dept of State, etc), as well as Foreign Militaries and Defense Contractors for their specific needs.
Work under requirements of various federal, international, and commercial contracts to deliver exceptional service and proactive communications, while maintaining compliance and contract minimum performance.
Coordinate cargo pick up/transfer. Monitor status.
Communicate with appropriate authorities, and customers and suppliers, in all relevant territories and countries, as necessary to ensure efficient, positive and lawful relations, support and activities.
Manage/update carrier/vendor rates. Obtain spot rates when necessary.
Communicate/correspond with overseas agents and clients in a timely manner. To include pre alert, rate requests, shipment status.
Track shipments and update customers/agents of status.
Create and maintain customer files.
Customer invoicing and payable approval.
Audit files to ensure accuracy and completion.
Interaction with coworkers in a professional and courteous manner.
Completion of US Customs AES filings and/or submission to CHB team for Import entry filings.
Managing JAS operational and customers (KPIs) Key Performance Indicators.
Assist other departments/divisions as needed, or when requested by department or branch manager.
SUPERVISORY RESPONSIBILITIES:
None
QUALIFICATIONS:
Excellent organizational skills.
Excellent written and verbal communication skills.
Strong computer skills including Microsoft Office suite.
Detail oriented, able to multitask and meet deadlines.
Self-motivated, able to work in a team and independently.
Knowledge of all customs laws, practices and procedures.
Able to perform the essential duties of this position without posing a “direct threat” to the health or safety of self or others.
Able to interact positively and effectively with co-workers, subordinates and supervisors.
EDUCATION AND EXPERIENCE:
High School Diploma or GED.
Additional languages are a plus.
Geographical knowledge preferred.
Cargowise (C1) experience is a plus.
Knowledge of US Exports Compliance is preferred.
Minimum 2-5 years' experience handling freight forwarding shipments or a combination of education and expertise required.
ENVIRONMENT:
100% performed in climate-controlled internal office environment working under normal office conditions. Travel will be (up to__ %) required in support of the position's responsibilities.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk and hear. While performing the duties of this job, the employee frequently is required to stop, kneel and crouch, lift weight or exert a force up to a maximum of 25 pounds. This position requires employee to frequently work in a fluid, fast paced environment.
ADDITIONAL:
The responsibilities associated with this job will change from time to time in accordance with the Company's business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.
The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.
DEFINITIONS: (if any abbreviation, the meaning needs to be inserted)
Management retains discretion to add or change duties of this position at any time.
JAS Forwarding (USA), Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.
NOTICE TO APPLICANTS
JAS USA IS A CUSTOMS BROKER, GOVERNED BY FEDERAL REGULATION. FEDERAL REGULATIONS PROVIDE THAT JAS MAY HAVE IT BROKERAGE LICENSE SUSPENDED OR REVOKED IF IT “KNOWINGLY EMPLOYED, OR CONTINUES TO EMPLOY, ANY PERSON WHO HAS BEEN CONVICTED OF A FELONY, WITHOUT WRITTEN APPROVAL OF THAT EMPLOYMENT FROM THE ASSISTANT COMMISSIONER.” JAS WILL PERFORM A BACKGROUND CHECK TO DETERMINE IF YOU HAVE BEEN CONVICTED OF A FELONY AND IF SO, ABSENT SPECIAL CIRCUMSTANCES, YOU WILL NOT BE HIRED OR WILL BE TERMINATED IMMEDIATELY.
Partner Operations Associate
Remote
About Wing:
Wing offers drone delivery as a safe, fast, and sustainable solution for last mile logistics. Consumer appetites for on-demand services are increasing, but current delivery methods are inefficient, costly, and contribute to road accidents and air pollution. Wing's fleet of highly automated delivery drones can transport small packages directly from businesses to homes on-demand, in minutes. We design, build, and operate our aircraft, and offer drone delivery services on three continents. Our technology is designed to be easy to integrate into existing delivery and logistics networks, offering a scalable drone delivery solution for a broad range of businesses. Wing is a part of Google's parent company, Alphabet, and our mission is to create the preferred means of delivery for the planet. If you're ready to do the greatest work of your life, come join us.
About the Role:
Wing is looking for a Partner Operations Associate to join our Regional Operations team. In this role, you will be responsible for the day-to-day customer support operations for our drone delivery service in the U.S. You will collaborate and liaise with our partners in order to scale the service to millions of people.
What You'll Do:
Manage and train all customer service (CX) operations for the Wing marketplace app
Triage problems and issues from our customers and work to resolve them with our internal teams and partners
Develop customer service support logic and best practices to support our partners
Maintain and upkeep Wing's product catalogs
Work with staffing vendors in order to meet teams goals and KPIs
Analyze data for support insights and trends and work cross-functionally to implement changes to drive customer satisfaction
Own the approval process for existing and future communication with external stakeholders
Hold and lead cadenced meetings with the team regarding data quality and integrity
What You'll Need:
3+ years of scaling support operations
Experience using support applications and tools (e.g. Salesforce, Google Suites, etc.)
Direct experience in managing teams and contractors
Demonstrated success leading teams with execution and implementation
Direct experience supporting external relationships with Fortune 500 companies and stakeholders
Drive process improvement by identifying trends through data analysis and tracking metrics
Must have excellent written and verbal communication skills
The US base salary range for this full-time position is the salary range below + bonus + equity + benefits. Wing's salary ranges are determined by role, level, and location. Your recruiter can share more about the specific salary range for your location during the hiring process.
Salary Range$100,000—$157,000 USD
Wing is an equal opportunity employer and it is Wing's policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Employment at Wing is based solely on a person's merit and qualifications directly related to professional competence. Wing does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
If you have a need that requires accommodation during the interview process due to a disability or special need, please let us know by completing our Candidate Accommodations Request Form.
Operations Intern - NSBE
Tysons Corner, VA Jobs
Any Employment Offers are Contingent Upon Successful Completion of the Following:
Verification of Work Authorization and Employment Eligibility
Substance Abuse Screening
Physical Exam (if applicable)
Background Checks for Badging/Security Clearances (if applicable)
About Hensel Phelps:
Founded in 1937, Hensel Phelps specializes in building development, construction and facility services in markets ranging from aviation to government, commercial, transportation, critical facilities, healthcare and transportation. Ranked #1 in aviation and #12 overall general contractor in 2021 by ENR, Hensel Phelps is one of the largest employee-owned general contractors in the country. Driven to deliver EXCELLENCE in all we do and supported by our core values of Ownership, Integrity, Builder, Diversity and Community-Hensel Phelps brings our clients' visions to life with a comprehensive approach that begins with innovative planning and extends throughout the life of the property.
Position Description:
The primary goals for interns are to gain an understanding of the construction process and to assist the Field Engineers and Office Engineers in field and materials management. The internship program provides the intern and Hensel Phelps with an extended opportunity to evaluate if the fit is right for a long and successful career with Hensel Phelps after graduation.
Position Qualifications:
Strong communication skills.
Computer software - Microsoft Office Suite, specifically Excel based templates, Prolog, Primavera and AutoDesk Suite.
Candidates are preferred to be pursuing a 4-year degree in Civil, Structural, Architecture or Construction Management.
Essential Duties:
Subcontractor Management.
Submittal review skills.
RFI development.
Layout / surveying.
Daily reports.
Quality control and support of our safety plan.
Benefits:
Hensel Phelps believes in the importance of taking time to recharge. As a result, employees are eligible for paid time off beginning upon hire.
Equal Opportunity and Affirmative Action Employer:
Hensel Phelps is an equal opportunity and affirmative action employer. Hensel Phelps shall not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity and expression, domestic partner status, pregnancy, disability, citizenship, genetic information, protected veteran status, or any other characteristic protected by federal, state, or local law.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Sales Operations Specialist by Vacasa
Kissimmee, FL Jobs
Why Vacasa
Jeeves by Vacasa is seeking a hard-working, energetic employee who is passionate about delivering on the promise of excellence in customer service. By providing personalized attention to our guests and owners, you will help us maintain our quickly growing portfolio of vacation homes. The right candidate for this role will have a passion for hospitality, a customer first mentality, and a “can-do” attitude. Jeeves by Vacasa sets the standard for vacation rentals by offering hotel style amenities, 24/7 service, concierge, and personalized experiences. Jeeves guidelines also require most homes to have updated or new interiors, fully equipped kitchens, washer/dryers, private pools, and resort access for the most popular resorts in the Orlando area. At the end of the day, owner and guest experience is what matters and anything we can do to help make it a POSITIVE one is what we do!
What we're looking for
Vacasa is seeking a hard-working, energetic employee who is passionate about delivering on the promise of excellence in customer service. By providing personalized attention to our guests and owners, you will help us maintain our quickly growing portfolio of vacation homes. This position is located in Kissimmee, FL.
Compensation
$50000 / year. Actual pay will vary based on a candidate's skill, experience, education and/or location.
More benefits and company perks information below
What you'll do
Provide information to callers and schedule appointments
Compose, prepare, and distribute professional letters and memo
Develop filing systems to maximize efficiency
Enter data as necessary and maintain records
Administers programs, projects, and/or processes specific to the operating unit served
Serve as administrative liaison with other departments and outside entities
Researches and prepare statistics and analysis for basic departmental reports
Prepares and processes: purchase orders, expense reports, invoices, check requests, and telecommunications requests for approval
Responsible for maintaining checkbook for the department and updates budget back-up. Assists in maintaining department budget
Perform other duties as assigned
Skills and Position Requirements
Minimum 5 years experience in administrative support capacity
FL Real Estate licenses or experience a plus
Outstanding listening skills and follow-through.
Strong interpersonal and communication skills, both oral and written.
High integrity.
Self-motivated and self-sufficient, while having the confidence to seek guidance and direction as needed
Solid computer skills including experience collaborating through Google docs.
Experience with a sales CRM. Hubspot preferred.
Desire to work for a growing, fast paced start-up company with an evolving structure and frequently changing computer systems and policies.
Extensive experience in the real estate industry.
Bachelor's Degree or equivalent experience and education.
Work Environment and Physical Demands
Ability to work from home or in a local office depending on location
Have the ability, equipment and focus to work remotely, if needed
Occasional travel to Vacasa offices in Portland, Oregon and Boise, ID and may require travel to supervise licensee and branch offices
What you'll get
Health/dental/vision insurance-100% coverage option based on hours worked
Employer Sponsored & Voluntary Supplemental Benefits based on hours worked
401K retirement savings plan with immediate 100% company match on the first 6% you contribute
Health & Dependent Care Flexible Spending Accounts based on hours worked
Paid vacation & sick days
Employee Assistance Program
Career advancement opportunities
Employee discounts
All the equipment you'll need to be successful
Great colleagues and culture
Please visit our careers page to review our full benefits offerings
Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged.
Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.
Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver's license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver's license, be at least 21 years of age, and have been a licensed driver for no less than 3 years.
An offer of employment for this role will be contingent upon the successful completion of a background check.
Sales Operations Specialist by Vacasa
Kissimmee, FL Jobs
Why Vacasa Jeeves by Vacasa is seeking a hard-working, energetic employee who is passionate about delivering on the promise of excellence in customer service. By providing personalized attention to our guests and owners, you will help us maintain our quickly growing portfolio of vacation homes. The right candidate for this role will have a passion for hospitality, a customer first mentality, and a "can-do" attitude. Jeeves by Vacasa sets the standard for vacation rentals by offering hotel style amenities, 24/7 service, concierge, and personalized experiences. Jeeves guidelines also require most homes to have updated or new interiors, fully equipped kitchens, washer/dryers, private pools, and resort access for the most popular resorts in the Orlando area. At the end of the day, owner and guest experience is what matters and anything we can do to help make it a POSITIVE one is what we do!
What we're looking for
Vacasa is seeking a hard-working, energetic employee who is passionate about delivering on the promise of excellence in customer service. By providing personalized attention to our guests and owners, you will help us maintain our quickly growing portfolio of vacation homes. This position is located in Kissimmee, FL.
Compensation
* $50000 / year. Actual pay will vary based on a candidate's skill, experience, education and/or location.
* More benefits and company perks information below
What you'll do
* Provide information to callers and schedule appointments
* Compose, prepare, and distribute professional letters and memo
* Develop filing systems to maximize efficiency
* Enter data as necessary and maintain records
* Administers programs, projects, and/or processes specific to the operating unit served
* Serve as administrative liaison with other departments and outside entities
* Researches and prepare statistics and analysis for basic departmental reports
* Prepares and processes: purchase orders, expense reports, invoices, check requests, and telecommunications requests for approval
* Responsible for maintaining checkbook for the department and updates budget back-up. Assists in maintaining department budget
* Perform other duties as assigned
Skills and Position Requirements
* Minimum 5 years experience in administrative support capacity
* FL Real Estate licenses or experience a plus
* Outstanding listening skills and follow-through.
* Strong interpersonal and communication skills, both oral and written.
* High integrity.
* Self-motivated and self-sufficient, while having the confidence to seek guidance and direction as needed
* Solid computer skills including experience collaborating through Google docs.
* Experience with a sales CRM. Hubspot preferred.
* Desire to work for a growing, fast paced start-up company with an evolving structure and frequently changing computer systems and policies.
* Extensive experience in the real estate industry.
* Bachelor's Degree or equivalent experience and education.
Work Environment and Physical Demands
* Ability to work from home or in a local office depending on location
* Have the ability, equipment and focus to work remotely, if needed
* Occasional travel to Vacasa offices in Portland, Oregon and Boise, ID and may require travel to supervise licensee and branch offices
What you'll get
* Health/dental/vision insurance-100% coverage option based on hours worked
* Employer Sponsored & Voluntary Supplemental Benefits based on hours worked
* 401K retirement savings plan with immediate 100% company match on the first 6% you contribute
* Health & Dependent Care Flexible Spending Accounts based on hours worked
* Paid vacation & sick days
* Employee Assistance Program
* Career advancement opportunities
* Employee discounts
* All the equipment you'll need to be successful
* Great colleagues and culture
* Please visit our careers page to review our full benefits offerings
Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged.
Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.
Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver's license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver's license, be at least 21 years of age, and have been a licensed driver for no less than 3 years.
An offer of employment for this role will be contingent upon the successful completion of a background check.
Sr. Coordinator, Operations
New York, NY Jobs
The Sr. Coordinator, Operations supports all aspects of the Operations Department. This role will assist all staff members with the day-to-day management of the MLS Regular Season, SUM International Events and Leagues Cup. This role is also the primary on-call representative for the Soccer Operations Center (SOC).
Responsibilities
Support the broad operations team in regular season and playoffs and SUM event support.
Track the following:
Weekly Submittals across the season from all Clubs.
Weather for all matches.
Weekly Club Discipline and issuing warnings
High Risk Fields submittal process and developing a weekly report to internal collaborators.
Submit Department invoices for payment.
Assist the Operations Lead in crafting Event Guides for events.
Work with legal department to finalize Consultant and Vendor Contract Agreements.
Handle and Soccer Operations Center scheduling and escalate issues when needed to proper contact
Handle the logistical and functional needs for all events.
Additional responsibilities as assigned by the Vice President, Match Day Operations and Administration.
Qualifications
Bachelor's Degree in Sports Management or a related field
3+ years of work experience
Required Skills
Communication skills and confidence to present verbal and written presentations and briefings to both internal and external key customers.
Outstanding organization, project management skills and attention to detail.
High level of dedication to quality of work and organizational ethics, integrity, and compliance.
Ability to work efficiently in a fast paced, team environment.
Strong interpersonal skills and the ability to efficiently communicate, both written and verbally.
Proficiency in Office, Smartsheets, Invoicing Systems and CRM Database Management.
Meticulous and can multi-task and meet dates with minimal direction.
Ability to travel and to work non-traditional hours, including evenings, weekends, and holidays
Desired Skills
Knowledge of the sport of soccer
Bilingual, Spanish
Total Rewards
Starting Base Salary: $62,000 - $65,000. MLS/SUM base salaries are contingent upon several factors including individual qualifications, market financials, and operational business needs.
We are committed to providing a Total Rewards package that attracts, supports, engages, and retains talent through the following:
Benefits - comprehensive and competitive medical, dental, and vision benefits, as well as a suite of programs to promote well-being including a $500 Wellness Reimbursement. A generous PTO offering, and hybrid Office/Remote Work Schedule are also offered to promote Work-Life balance.
Career & Professional Development - on the job training, feedback, and on-going educational opportunities to continue your personal and professional development.
Employee Engagement - office perks, discounts and employee events that go “beyond the traditional paycheck” to make you feel a part of our team and inspire you to elevate the Game.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job.
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Control Specialist - Controls Shop
Laramie, WY Jobs
The University of Wyoming is delighted to receive your interest in our vacant position! We strive to connect with qualified and uniquely talented individuals to join our campus community. We would love to hear how your experiences translate to this position, the University's Mission, Vision, and Values, and encourage you to submit an application today!
JOB TITLE:
Control Specialist
JOB PURPOSE:
Troubleshoot, maintain and program networked computer control systems; interface digital systems and software with University network; program system for energy management and emergency load shedding; monitor equipment for proper performance; install regulating equipment; review construction documentation for equipment needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Install, program, commission, and diagnose application-specific controllers and multi-point controllers.
Install, calibrate, and repair electronic, pneumatic, and pressure controllers for building automation systems.
Install, maintain, and repair compressors, condensers, valves, controls, electric motors, chillers, cooling towers, and scientific research equipment.
Maintain Facilities Management System for campus network, security access, database management, system modifications, and software revisions.
Perform building upgrades including commissioning, point verification, and alarm routing; collect data per customer need; update databases.
Install, diagnose, repair and upgrade refrigeration systems required by federal standards.
SUPPLEMENTAL FUNCTIONS:
Some positions may function as project leader to assist in preventative maintenance tasks of reengineering, repairing or replacing building air handling equipment (supply, return, exhaust fans and fume hoods).
Keep abreast of current technology advancements.
This position has been deemed
essential
as addressed in the University of Wyoming's Employee Handbook. Employees in essential positions may be required to work during emergency closures and winter closure based on the nature of their job duties and the reasons for the closure.
This position involves
on-call
status.
COMPETENCIES:
Analysis/Problem Identification
Attention to Detail
Independence
Quality Orientation
Teamwork
Technical/Professional Knowledge
REMOTE WORK ELIGIBILITY:
This position provides vital support to campus customers and requires the successful candidate be available to work on campus.
The successful candidate must be eligible to work in the United States. Sponsorship for H1-B work authorization or work visa is not available for this position.
MINIMUM QUALIFICATIONS:
Education: High School Diploma or GED, plus Completion of a US Dept of Labor Approved 4-year HVAC/R or Electrician Apprenticeship Program
Experience: 4 years Journeyman level work-related experience
Required licensure, certification, registration, or other requirements:
Completion of a U.S. Department of Labor approved, four-year apprenticeship program for Refrigeration, Heating, and Air Conditioning or Electrician which meets the requirements to attain licensure from the State of Wyoming as a “Journeyman” HVAC Technician or ”Journeyman" Electrician.
EPA Certification for refrigerant usage and recovery as required by federal law.
Licensure from the State of Wyoming as a "Limited Electrical Technician; type TLM-H, Limited Electrical for HVAC" as required by state statute is necessary.
Valid driver's license with a motor vehicle record (MVR) compliant with the University Vehicle Use Policy.
DESIRED QUALIFICATIONS:
Installation, programing and commissioning of Johnson Controls Metasys application-specific controllers and multi-point controllers.
REQUIRED MATERIALS:
Complete the online application and upload the following for a complete application: cover letter, resume or C.V. and contact information for four work-related references.
HIRING STATEMENT:
UW is an Affirmative Action/Equal Opportunity Educator and Employer (UW Reg 4-1). The University does not discriminate in employment or personnel practices on the basis of race, gender, religion, color, national origin, disability, age, protected veteran status, sexual orientation, gender identity, genetic information, creed, ancestry, political belief, pregnancy, or any other protected category or participation in any protected activity. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please call ************ or email ****************
ABOUT LARAMIE:
The University of Wyoming is located in Laramie, a town of 30,000 in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its university, helping to make it a leader in academics, research and outreach. The university has state-of-the-art facilities in many areas and the community provides the advantages of a major university.
Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado's Front Range, a bustling group of metropolitan cities including Denver, Boulder, and Fort Collins. This beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit ************************
Business Anlayst
Reston, VA Jobs
SV Tech Systems prides itself in being the leading provider of recruitment and staffing services for a wide range of industries. We provide staffing services to firms throughout the United States and Canada. We attract the best pool of talent with the aim of nurturing sound work ethics and solid values amongst a highly motivated and diverse workforce.
Hi,
Please go through the below and let me know your thoughts at the earliest.
CME-RFP Business Analyst-051115
Reston, VA
6 - 12 months contract
INTERVIEW MODE:
1. Phone
2. In-person/Skype
QUESTIONS THAT NEED TO BE ANSWERED BY CANDIDATE:
1. On a 1-5 scale: how strong are you in Telecom, experience with internet domain name registration business process?
2. On a 1-5 scale: Systems Architect, familiarity with the systems needed by an internet domain name registration?
3. On a 1-5 scale: Telecommunications, experience with the technical process of registering and deploying an internet domain name registration?
4. Do you have experience with the internet domain registration process from a provider perspective? If yes, explain.
5. Have you worked with or for an internet domain registrar in the past? If yes, explain.
JOB DESCRIPTION:
Description Of Services: Serve as a Subject Matter Expert to support an RFP for an internet domain registrar. This registrar has outsourced its business processes and thus needs help defining requirements for re-releasing a new outsourcing RFP.
Pre-defined Deliverables: Business requirements as captured during workshops with the client
Business Anlayst
Reston, VA Jobs
SV Tech Systems prides itself in being the leading provider of recruitment and staffing services for a wide range of industries. We provide staffing services to firms throughout the United States and Canada. We attract the best pool of talent with the aim of nurturing sound work ethics and solid values amongst a highly motivated and diverse workforce.
Hi,
Please go through the below and let me know your thoughts at the earliest.
CME-RFP Business Analyst-051115
Reston, VA
6 - 12 months contract
INTERVIEW MODE:
1. Phone
2. In-person/Skype
QUESTIONS THAT NEED TO BE ANSWERED BY CANDIDATE:
1. On a 1-5 scale: how strong are you in Telecom, experience with internet domain name registration business process?
2. On a 1-5 scale: Systems Architect, familiarity with the systems needed by an internet domain name registration?
3. On a 1-5 scale: Telecommunications, experience with the technical process of registering and deploying an internet domain name registration?
4. Do you have experience with the internet domain registration process from a provider perspective? If yes, explain.
5. Have you worked with or for an internet domain registrar in the past? If yes, explain.
JOB DESCRIPTION:
Description Of Services: Serve as a Subject Matter Expert to support an RFP for an internet domain registrar. This registrar has outsourced its business processes and thus needs help defining requirements for re-releasing a new outsourcing RFP.
Pre-defined Deliverables: Business requirements as captured during workshops with the client
Stadium Operations Associate
Richmond, VA Jobs
Job Description: Join one of the most exciting teams in baseball! The Stadium Operations Associate will learn to diligently maintain the stadium to full-functioning capability. The Stadium Operations Associate will be required to work normal office hours before the season as well as any other events at The Diamond. The Stadium Operations Associate will be required to work flexible hours during baseball season based on the weekly game and special events schedule. If a career in the sports industry is what you are seeking, this seasonal position will be an excellent foundation to build a career on.
Position Responsibilities:
Daily operations, cleanup, and maintenance of The Diamond before, during, and after Flying Squirrels games and sponsored events.
Repair and improve all areas of the stadium and the grounds as needed.
A willingness to learn about a full suite of skills, including but not limited to security deployments, cleaning best practices, operation of heavy machinery, and general facilities maintenance.
Maintain stadium and event inventory to ensure it remains in good working condition.
Assist in pre-event setup and post-event breakdown, including potential meetings with clients, walk-throughs, etc.
Must be able to work outdoors, in inclement weather (hot, cold, rain, wind, etc.), and on feet for long periods of time.
Qualifications:
Availability from March 3rd, 2025 to October 3rd, 2025
Undergraduate or post-graduate student attending accredited university, or recent graduate
Previous facility experiences preferred, but not required.
Ability to work flexible hours, including but not limited to evenings, weekends and
holidays.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Onboarding Specialist
Remote
BlackCloak's mission is to protect corporate executives and high-profile individuals in their personal lives, mitigating risks to their families, companies, reputation, and finances. We defend our clients' digital lives from hackers, privacy leaks, and identity theft. If you are passionate about helping to protect others, then keep reading - this may be your next great opportunity.
BlackCloak is looking for a dynamic individual with customer support or IT help desk experience to join our team. The Onboarding Specialist I role is an entry-level, client-facing role that is integral in establishing and maintaining relationships with our clients through their onboarding process. You will communicate directly with clients, through phone, video conferencing and email deliver a successful onboarding experience. You will work closely with our Cybersecurity and Product teams to ensure a flawless experience with BlackCloak.
The ideal candidate has a background in customer and technical support with a working knowledge of all types of consumer technology products (mac OS, iOS, Android, Windows) and exhibits a passion for delivering outstanding and memorable experiences and delighting clients. If you have a strong interest in furthering your knowledge in cybersecurity and privacy, this is a great entry-level position to get you started. The growth opportunity for this role is the potential to transition into cybersecurity or client success roles. What you will do
Support the Client Success team to ensure individual, team, company and client success.
Assist in the scheduling of client onboardings.
Run client onboardings.
Assist in the creation of client onboarding materials and follow up activities.
Under the direction of the Client Success Lead, conduct periodic outreach to existing clients to ensure clients are utilizing the BlackCloak platform to its fullest extent.
Assist the CyberSecurity team with responding to customer inquiries and coordinating resources to meet those needs.Participate in client follow-up and support sessions as needed.
Manage and record client interactions within the BlackCloak set of Client Success tools.
Contribute to client communications and education initiatives.
Maintain working knowledge of BlackCloak's solutions, platform features and best practices.
Support external and internal customer-facing initiatives and events.
Currently we are seeking candidates that are available for an 8am-5pm PT shift or 8am-5pm CT shift
Participate in on-call shifts for client support, including nights and weekends, or as needed.
What you need to be successful
1+ years of experience in a Customer Success or IT help desk role is a plus
Experience working with executive level clients is a plus
1+ years of relevant experience, preferably in areas such as cybersecurity, privacy, identity theft, fraud, data breach management, or risk and compliance is a plus
CompTIA Security+ or similar security experience is a plus
Privacy certification or similar privacy or identity theft experience a plus Ability to display highly developed customer service soft skills including empathy and relationship building skills
Ability to work under pressure, organize and prioritize responsibilities
Ability to work in a remote environment with a high degree autonomy Attention to detail and accuracy is a must
Exceptional verbal and written communication skills; must be able to resolve client issues via phone and/or email
Willingness to travel in limited circumstances
About BlackCloakBlackCloak is an extremely fast-growing company in an entirely new product category. We have amazing product fit validated by industry awards and an impressive client base of Fortune 500 companies across all industries.
BlackCloak offers a competitive salary, exceptional benefits, and a dynamic work environment. Below is a quick summary of BlackCloak's generous benefits package for full-time employees includes:
- 100% Remote Company, within the USA - Comprehensive Medical, Dental, and Vision plans with 100% employer-paid monthly premiums for employees & 50% employer-paid monthly premiums for dependents. - Health Savings Account with company contribution for eligible medical plans. - Flexible Vacation Plan - 10 Paid Company Holidays - 100% employer-paid Life, AD&D and Short- and Long-Term Disability Insurance - 401k with Traditional and Roth options, including employer match. - Company Equity - Paid Parental and Pregnancy Recovery Leave - Company and team off-sites and virtual events throughout the year - Home office stipend
We are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.
Learn More about UsWebsite: ********************* LinkedIn: /blackcloak Twitter: @BlackCloakCyberWhite Paper: *******************************************************************************************************
#liremote
Coordinator, Ticket Operations
Arlington, VA Jobs
Monumental Sports & Entertainment (MSE) is one of the largest integrated sports and entertainment companies in the country with one of the most diverse partnership groups in all of sports. MSE owns and operates seven major and minor sports teams: 2018 NHL Stanley Cup Champion Washington Capitals, NBA's Washington Wizards, WNBA's 2019 Championship Washington Mystics, NBA G League's Capital City Go-Go, 2021 & 2020 NBA 2K League Champion Wizards District Gaming and Caps Gaming, an esports sub-brand of the Capitals. Additionally, it holds a significant investment in a seventh professional team, Team Liquid, an endemic esports team owned and operated by aXiomatic, in which MSE is an investor.
In September 2022, MSE acquired the regional sports network, then-called NBC Sports Washington and newly rebranded as Monumental Sports Network. Monumental Sports Network now holds the exclusive local television media rights to Capitals', Wizards', and Mystics' games. The network is both a linear channel and a digital operation. Prior to acquiring the linear platform, the digital platform was launched by MSE in 2016, as the first-of-its-kind regional sports network for digital, mobile, and streaming platforms. Those linear and digital platforms are now combined and join Caps Radio, Wizards Radio, MSE Outdoor and Monumental Productions for a full suite of six media enterprises.
In addition to Capital One Arena - a venue which hosts 3M+ visitors across over 250 events annually, MSE also manages MedStar Capitals Iceplex (training facility for the Capitals), MedStar Health Performance Center (training facility for the Wizards, Mystics, and Go-Go) and EagleBank Arena (a 12,000+ live event venue on George Mason University's campus).
In July 2020, MSE partnered with William Hill (subsequently acquired by Caesars Entertainment) to open the first ever in-arena sportsbook in North America, now called Caesars Sportsbook.
MSE opened “District E powered by Ticketmaster” in the spring of 2023, a flagship esports and entertainment venue. This 14,000-square-foot live-event theater offers a 365-day-a-year series of immersive experiences in esports, music, culinary excellence, event programming, and community events.
MSE proudly promotes its core values for all those that interact with the company. As a member of our team:
You will provide first-class customer service and value for our fans.
You will champion a double-bottom line that engages, unifies, and gives back to the community we serve.
You will work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans.
You will measure performance with specific objectives and metrics and our analysis and decisions are compelled by data.
You will prize leadership, but you should value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble.
You will innovate. We are nimble and first to market. We are not averse to risk.
You will have fun. We are in the business of happiness.
Position Overview: The Coordinator, Ticket Operations is responsible for supporting the day-to-day management of ticket operations for the Washington Capitals and other MSE teams. This role will focus on driving sales efforts through processing orders, distributing tickets, and providing customer support. This position will also work to keep Monumental at the forefront of new ticketing technologies.
Are you a ticket operations professional with excellent collaboration skills and a passion for sports? We would love to hear from you!
Responsibilities:
Prepare Sales Commission Report for all Monumental Sports Ticket Sales Staff.
Process Full Season, Partial Plan, and Group Sales ticket orders ensuring accurate pricing and package configuration.
Process payments for ticket orders.
Support Membership Services department with season ticket holder account requests.
Coordinate distribution of tickets via mail, text, will-call, and expedited shipping methods.
Assist with management of ticket inventory.
Run a Box Office window on game nights to handle plan holder ticket needs, understand customer service issues, and resolve ticket problems.
Use Ticketmaster platform including Archtics, Account Manager, TM1, and TM Host.
Support all-staff events for the franchise teams.
Other duties as assigned.
Minimum Qualifications:
Bachelor's Degree or equivalent experience.
Previous ticketing or other related team sports experience.
Experience with Archtics ticketing system.
Excellent attention to detail and time management skills.
Strong interpersonal, written, and verbal communication skills.
Ability to prioritize workload and build business relationships in a professional and confidential manner.
Proficient in all Microsoft Office products, primarily Excel and Word.
Availability to work 50-60 games in Box Office each year across the Monumental Sports team seasons.
Flexibility to work evenings, weekends, and holidays as needed.
Pay Range: $45-50k USD.
Benefit Eligibility: This role is eligible to participate in health and welfare benefits.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Coordinator, Ticket Operations
Arlington, VA Jobs
Monumental Sports & Entertainment (MSE) is one of the largest integrated sports and entertainment companies in the country with one of the most diverse partnership groups in all of sports. MSE owns and operates seven major and minor sports teams: 2018 NHL Stanley Cup Champion Washington Capitals, NBA's Washington Wizards, WNBA's 2019 Championship Washington Mystics, NBA G League's Capital City Go-Go, 2021 & 2020 NBA 2K League Champion Wizards District Gaming and Caps Gaming, an esports sub-brand of the Capitals. Additionally, it holds a significant investment in a seventh professional team, Team Liquid, an endemic esports team owned and operated by aXiomatic, in which MSE is an investor.
In September 2022, MSE acquired the regional sports network, then-called NBC Sports Washington and newly rebranded as Monumental Sports Network. Monumental Sports Network now holds the exclusive local television media rights to Capitals', Wizards', and Mystics' games. The network is both a linear channel and a digital operation. Prior to acquiring the linear platform, the digital platform was launched by MSE in 2016, as the first-of-its-kind regional sports network for digital, mobile, and streaming platforms. Those linear and digital platforms are now combined and join Caps Radio, Wizards Radio, MSE Outdoor and Monumental Productions for a full suite of six media enterprises.
In addition to Capital One Arena - a venue which hosts 3M+ visitors across over 250 events annually, MSE also manages MedStar Capitals Iceplex (training facility for the Capitals), MedStar Health Performance Center (training facility for the Wizards, Mystics, and Go-Go) and EagleBank Arena (a 12,000+ live event venue on George Mason University's campus).
In July 2020, MSE partnered with William Hill (subsequently acquired by Caesars Entertainment) to open the first ever in-arena sportsbook in North America, now called Caesars Sportsbook.
MSE opened "District E powered by Ticketmaster" in the spring of 2023, a flagship esports and entertainment venue. This 14,000-square-foot live-event theater offers a 365-day-a-year series of immersive experiences in esports, music, culinary excellence, event programming, and community events.
MSE proudly promotes its core values for all those that interact with the company. As a member of our team:
* You will provide first-class customer service and value for our fans.
* You will champion a double-bottom line that engages, unifies, and gives back to the community we serve.
* You will work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans.
* You will measure performance with specific objectives and metrics and our analysis and decisions are compelled by data.
* You will prize leadership, but you should value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble.
* You will innovate. We are nimble and first to market. We are not averse to risk.
* You will have fun. We are in the business of happiness.
Position Overview: The Coordinator, Ticket Operations is responsible for supporting the day-to-day management of ticket operations for the Washington Capitals and other MSE teams. This role will focus on driving sales efforts through processing orders, distributing tickets, and providing customer support. This position will also work to keep Monumental at the forefront of new ticketing technologies.
Are you a ticket operations professional with excellent collaboration skills and a passion for sports? We would love to hear from you!
Responsibilities:
* Prepare Sales Commission Report for all Monumental Sports Ticket Sales Staff.
* Process Full Season, Partial Plan, and Group Sales ticket orders ensuring accurate pricing and package configuration.
* Process payments for ticket orders.
* Support Membership Services department with season ticket holder account requests.
* Coordinate distribution of tickets via mail, text, will-call, and expedited shipping methods.
* Assist with management of ticket inventory.
* Run a Box Office window on game nights to handle plan holder ticket needs, understand customer service issues, and resolve ticket problems.
* Use Ticketmaster platform including Archtics, Account Manager, TM1, and TM Host.
* Support all-staff events for the franchise teams.
* Other duties as assigned.
Minimum Qualifications:
* Bachelor's Degree or equivalent experience.
* Previous ticketing or other related team sports experience.
* Experience with Archtics ticketing system.
* Excellent attention to detail and time management skills.
* Strong interpersonal, written, and verbal communication skills.
* Ability to prioritize workload and build business relationships in a professional and confidential manner.
* Proficient in all Microsoft Office products, primarily Excel and Word.
* Availability to work 50-60 games in Box Office each year across the Monumental Sports team seasons.
* Flexibility to work evenings, weekends, and holidays as needed.
Pay Range: $45-50k USD.
Benefit Eligibility: This role is eligible to participate in health and welfare benefits.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Triage Specialist - Pacific Time Zone
Remote
BlackCloak's mission is to protect corporate executives and high-profile individuals in their personal lives, mitigating risks to their families, companies, reputation, and finances. We defend our clients' digital lives from hackers, privacy leaks, and identity theft. If you are passionate about helping to protect others, then keep reading - this may be your next great opportunity.
BlackCloak is looking for a dynamic individual with IT help desk experience to join our Operations Team. This is an entry level role with the possibility of future job growth into cybersecurity or client success roles. The Triage Specialist will be an independent contributor and a critical part of the BlackCloak team that will provide objective analysis to identify and solve problems for our clients. If you have a strong interest in furthering your knowledge in cybersecurity and privacy this is a great entry level position to get you started.This is an external, client-facing role that will be integral in responding to client inquiries. The right candidate is someone who thrives at connecting with clients on a daily basis to help answer technical questions. You will be responsible for communicating directly with clients, primarily through phone, video conferencing and email. You will work closely with our Client Success, Cybersecurity and Product teams to ensure a flawless experience with BlackCloak. The ideal candidate will have a strong background in technical support with a good working knowledge of all types of consumer technology products (mac OS, iOS, Android, Windows). You should be the type of person that exhibits passion for delivering outstanding and memorable experiences and delighting clients.
What You Will Do
Answer and respond quickly and appropriately to customer questions, needs and requests and coordinate resources to meet those needs.
Participate as a tier 1 support technician as part of an on-call rotation
Assist clients with technical support questions and issues.
Manage tickets and ticket queues ensuring all tickets are responded to within SLA's.
Working knowledge of providing privacy and identity theft advice and guidance to clients on demand.
Manage and record client interactions within the CRM platform.
Contribute to client communications and education initiatives.
Maintain working knowledge of BlackCloak's solutions, platform features and best practices.
Participate in knowledge transfer sessions, product training and other strategic initiatives as needed.
This position will rotate between 1st (day) and 2nd (evening) shifts supporting Eastern, Central, Mountain and Pacific Time Zones. Working hours will primarily be M-F 3pm-11pm PST
Participate in on-call shifts including nights and weekends, or as needed.
What You Need to be Successful
The ideal candidate will have around 2 years of experience in a technical support role.
Industry recognized information technology certifications a plus: CompTIA ITF+, CompTIA A+ or CompTIA Networking+
Technical knowledge of operating systems such as Windows, mac OS, iOS or Android.
Operate independently and efficiently to manage multiple tasks and priorities simultaneously.
Strong communication skills and ability to interface with clients.
$50,000 - $55,000 a year
Final offer amounts are determined by multiple factors, including but not limited to geographic location as well as candidate experience and expertise, and may vary from the amounts listed above.
About BlackCloakBlackCloak is an extremely fast-growing company in an entirely new product category. We have amazing product fit validated by industry awards and an impressive client base of Fortune 500 companies across all industries.
BlackCloak offers a competitive salary, exceptional benefits, and a dynamic work environment. Below is a quick summary of BlackCloak's generous benefits package for full-time employees includes:
- 100% Remote Company, within the USA - Comprehensive Medical, Dental, and Vision plans with 100% employer-paid monthly premiums for employees & 50% employer-paid monthly premiums for dependents. - Health Savings Account with company contribution for eligible medical plans. - Flexible Vacation Plan - 10 Paid Company Holidays - 100% employer-paid Life, AD&D and Short- and Long-Term Disability Insurance - 401k with Traditional and Roth options, including employer match. - Company Equity - Paid Parental and Pregnancy Recovery Leave - Company and team off-sites and virtual events throughout the year - Home office stipend
We are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.
Learn More about UsWebsite: ********************* LinkedIn: /blackcloak Twitter: @BlackCloakCyberWhite Paper: *******************************************************************************************************
#liremote
Resident Services Specialist
Norfolk, VA Jobs
About NRHA Founded in 1940, the Norfolk Redevelopment and Housing Authority (NRHA) provides low-income families in Norfolk, Virginia with safe and well-maintained housing. It also plans and administers large-scale residential redevelopment programs within Norfolk.
NRHA is an award-winning public housing authority that has been effective in obtaining private investment partners to fund new neighborhoods; improving low-income public housing; planning and building mixed-income communities; and offering programs that support residents receiving rental assistance on their path to self-sufficiency. NRHA aims to create and apply meaningful housing and neighborhood development programs to serve all residents of Norfolk, Virginia.
NRHA looks for people who want to work in a challenging and progressive environment and make a positive difference in the community.
NRHA seeks qualified candidates for Resident Services Specialist
Summary
Conducts client assessments of public housing residents. Counsel's residents at assigned community on a variety of economic, social, personal, and other issues. Performs general social service case management duties. Assists Tenant Management Corporations (TMCs) associated with the assigned community with program development. Plans, organizes, and conducts workshops to residents on a variety of economic, social, and other issues. Establishes and supervises resident support groups at the assigned community. Coordinates human services programs that are implemented at the assigned community. Assists others with the development and publishing of public housing community newsletters. Participates in a variety of community, NRHA, and City of Norfolk teams, committees, and task forces; includes assisting other Resident Service Specialists on team projects. Advises, confers, and guides Property Managers on social services issues at assigned communities. Maintains secure resident document management system. Performs a variety of administrative detail work. Typically assigned to communities of less than 500 families.
Essential Functions
Conducts client assessments of public housing residents at the assigned community to identify resident social service needs and to evaluate resident eligibility to receive public housing and social services assistance: interviews and otherwise obtains relevant information from resident; verifies income and other relevant information; records and analyzes resident information; determines resident's service needs; determines resident's eligibility for services; and documents and submits information to appropriate parties.
Counsel's residents at assigned community on a variety of economic, social, personal, and other issues; includes counseling on maintenance of public housing residency, social services issues, NRHA programs, and related issues; developing individual plans of actions and timetables for residents to resolve problems; and documenting the counseling given.
Performs general social service case management duties, including referring client residents to specific social service agencies for assistance, collecting case information, monitoring progress of residents in resolving problems; and maintaining confidentiality of information.
Assists Tenant Management Corporations (TMCs) associated with the assigned community with program development; includes developing TMC activity plans, leadership development counseling and training, and grant application writing and submittal.
Plans, organizes, and conducts workshops to residents on a variety of economic, social, and other issues.
Establishes and supervises resident support groups at the assigned community.
Coordinates human services programs that are implemented at the assigned community.
Assists others with the development and publishing of public housing community newsletters.
Participates in a variety of community, NRHA, and City of Norfolk teams, committees, and task forces; includes assisting other Resident Service Specialists on team projects.
Advises, confers, and guides Property Managers on social services issues at assigned communities.
Maintains comprehensive and current knowledge of social service programs, particularly those aimed a public housing community residents and low-income families; may research and identify resident empowerment strategies and programs; recommends social service programs to management as appropriate.
Maintains secure resident document management system: maintains hard copy and electronic documents/files; acts to assure completeness of files; participates in file audits; acts to assure security of confidential information.
Performs a variety of administrative detail work, including preparing and submitting reports; composing, formatting, printing, and distributing newsletters, brochures, and other informational documents; and other related work.
Performs other related work as required.
Education, Experience, and Licenses
Bachelor's degree education in Social Work, Sociology, Urban Studies, Public Administration, Business Administration, or other related field.
Completion of some college level graduate courses is preferred.
Three to five years of progressively responsible experience in human services case management.
Any equivalent combination of training, education, and experience necessary to obtain the required knowledge, skills, and abilities.
Knowledge, Skills, and Abilities
Comprehensive and current knowledge of concepts, principles, programs, methods, and techniques of delivering human services to public housing community residents; includes considerable knowledge of human service issues related to low-income families, elderly residents, young residents, and disadvantaged groups.
Comprehensive and current knowledge of human service counseling methods and techniques.
Comprehensive and current knowledge of social service case management methods and techniques.
General knowledge of program funding and grants management concepts, principles, methods and techniques; includes general knowledge of community and governmental sources of program funding.
Operational knowledge of personal computer for word processing, database, and electronic communications; includes operational knowledge of peripheral equipment, such as printers.
Considerable human relations skills, particularly counseling, leadership, consulting, negotiating, and persuasive skills. The jobholder must have the capacity to deal effectively with a wide variety of individuals, including those who exhibit skepticism or who do not cooperate with the jobholder; includes ability to work effectively in a team environment.
Oral and written communication skill to present and make comprehensible complex information regarding organization operations, of which some information may be technical in nature; provide clear work instructions; compose reports; and respond to questions on a variety of job-related matters.
Analytical ability to comprehend, understand, and interpret complex and technical information, such as public housing legislation, human services legislation, grant application procedures, and social services procedures; and to comprehend, understand, and interpret organizational and environmental factors that could have potential effects on the success of projects and programs.
Ability to exercise independent judgment in the development and implementation of complex operational activities, and the formulation of programs and procedures.
Ability to exercise initiative in the development and implementation of complex operational activities, and the formulation of programs and procedures.
Physical Demands/Work Environment
While performing the duties of this job, the employee is frequently required to sit, talk, see, or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 30 pounds. This position requires depth, color, and texture perception.
NRHA is an Equal Opportunity Employer.
Applicants receive consideration for a position without regard to race, color, religion, sex, pregnancy, age, national origin, disability, genetic information, sexual orientation, gender identity, political affiliation, or any other class protected by law. NRHA is an eVerify employer and reviews the eligibility of each employee to work in the United States. NRHA is a drug- and alcohol-free workplace. NRHA requires a criminal history record review for all positions. NRHA reserves the right to close or withdraw at any time any position it lists or advertises
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Sandwich Specialist
Virginia Beach, VA Jobs
Become a rock star of Team TASTE Town Center - the Sandwich and Salad Specialty Team is one of the most important jobs in the company!
-Work with the front of house team and guests, providing them with the delicious food they have ordered
-Have thorough knowledge of our menu and offerings, making everything to order
-Helping with on-the-fly needs of guests and other team members, quickly adapting and providing what is needed
-Knowledgeable in dietary restrictions, food allergens and what can be done to accommodate guests who have requests
-Work with other back of house staff and front of house staff to ensure all orders are presented to the guests quickly and accurately
-Other duties as assigned
Requirements
PHYSICAL DEMANDS - These physical demands are representative of those that must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-Must be able to stand, walk, bend, reach, stretch, crouch, twist and turn during all hours of each shift
-Must be able to use hands and fingers to handle and/or feel items and product
-Must be able to reach with hands and arms between 6-72 inches; talk and hear from far away and in close proximity
-Must be able to climb, balance, stoop, kneel and crouch while also being able to lift and move up to at least 30 pounds, but occasionally up to 50 or more pounds
-Must be 16 years of age
-Must have reliable transportation
Sandwich Specialist
Newport News, VA Jobs
$250 SIGN ON BONUS (restrictions apply)
Become a rock star of Team TASTE - the Sandwich and Salad Specialty Team is one of the most important jobs in the company!
-Work with the front of house team and guests, providing them with the delicious food they have ordered
-Have thorough knowledge of our menu and offerings, making everything to order
-Helping with on-the-fly needs of guests and other team members, quickly adapting and providing what is needed
-Knowledgeable in dietary restrictions, food allergens and what can be done to accommodate guests who have requests
-Work with other back of house staff and front of house staff to ensure all orders are presented to the guests quickly and accurately
-Other duties as assigned
Requirements
PHYSICAL DEMANDS - These physical demands are representative of those that must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-Must be able to stand, walk, bend, reach, stretch, crouch, twist and turn during all hours of each shift
-Must be able to use hands and fingers to handle and/or feel items and product
-Must be able to reach with hands and arms between 6-72 inches; talk and hear from far away and in close proximity
-Must be able to climb, balance, stoop, kneel and crouch while also being able to lift and move up to at least 30 pounds, but occasionally up to 50 or more pounds
-Must have reliable transportation