Bilingual Patient Account Representative (Spanish)
Medical Ar Management Services, LLC job in Houston, TX
Job Description
Are you passionate about helping people and providing top-notch customer service? Do you thrive in a fast-paced, team-oriented environment? If so, Medical AR Management Services wants YOU to join our growing team as a Patient Account Representative!
About Us
Medical AR Management Services, located in Houston, TX, is a dedicated medical billing company specializing in pathology, radiology, and anesthesia services. We partner with healthcare providers to streamline their revenue cycle and ensure accurate reimbursement.
Position Summary
The Patient Account Representative is responsible for handling the majority of inbound calls from patients, obtaining and verifying patient information, and determining eligibility - all while delivering excellent customer service and adhering to HIPAA and company policies.
Key Responsibilities
Professionally represent clients as their billing office
Promptly answer incoming calls and minimize hold times
Obtain and verify patient information through phone interviews
Determine eligibility by comparing patient data against requirements
Clearly explain procedures, answer questions, and provide accurate information
Assist patients with general inquiries, requests, and concerns
Route calls to the correct department or individual as needed
Identify situations requiring escalation and involve appropriate parties
Take and deliver detailed, accurate messages promptly
Manage multiple calls and tasks simultaneously
Maintain a professional, empathetic, and calm demeanor with all callers
De-escalate calls from upset or irate patients to resolve issues
Work and resolve bad address and assigned reports
Assist with report responses in a professional manner
Complete assigned tasks competently and on time
Comply with all state/federal regulations, HIPAA, and PHI guidelines
Perform additional duties as assigned to support business needs
Required Skills & Qualifications
Bilingual (English/Spanish) - Required
2+ years of experience in a call center environment
High School Diploma or equivalent
Strong attention to detail and ability to prioritize multiple responsibilities
Exceptional professionalism, communication, and customer service skills
Proficiency in phone communication, active listening, data entry, and customer focus
Basic computer skills (Windows, MS Word, MS Excel, Internet)
Comfortable learning new software and using online resources
Commitment to superior customer service and teamwork
Excellent attendance record
If you are passionate about helping patients, thrive in a fast-paced environment, and want to join a team that values Teamwork, Integrity, Expertise, and Relationship, we'd love to hear from you.
Apply today to join Medical AR Management Services and make a difference every day!
Driver Training Instructor
Chester, NY job
Driver Training Instructor Full-Time Location: Chester, NY Compensation: $60,000.00 Annually Monday-Friday (Hours TBA) (Days/Hours are subject to change) Looking for a new and exciting career opportunity? We are actively hiring a Bus Backer to join our growing team! Coach USA has new and exciting career opportunities for a Driver Training Instructor at our Chester, NY Depot
Job Summary:
Coach USA is seeking a self-motivated individual to support the Driver Training Program. To satisfactorily perform this function, you must be able to work independently and as part of a team, display the ability to research information to resolve problems (Bus Schedules, Duty Boards, Bid Book, etc.), and establish and maintain cooperative and positive working relationships.
What we offer:
• Competitive Wages
• Excellent Benefits (medical, dental, vision, short term disability, Life insurance, 401K)
• Vacation, Paid Holidays & Personal Time Off
• Growth opportunities
Essential Functions:
• Conduct biannual refreshers for all operators
• Conduct 30-60-90 days follow up refresher on new hires
• Assist in basic operational procedures of the company
• Maintaining driver compliance set forth by the Federal Motor Carrier Safety Administration (FMCSA), Federal
Transit Administration (FTA), New York State Department of Transportation (NYSDOT)
• Assisting with monthly safety meetings
Qualifications:
• High School or equivalent
• CDL Class A or B with passenger and air brake endorsement
• Clean MVR
• Excellent communication and interpersonal communication skills
• 19 A Examiner Certification Preferred
• Must pass pre-employment drug test and will be subject to periodic random Drug and Alcohol Testing
Coach USA, INC. would love to discuss your qualifications for this position.
************************ mobile ************ office ************
Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color,religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
Engineer 2
Key West, FL job
Compensation Type: Hourly Highgate Hotels:
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location:
Hilton Garden Inn Key West / The Keys Collection is a brand new hotel that debuted in Key West, the southernmost city in the continental USA, in April 2016. This upscale hotel is set at the entry point of Key West on North Roosevelt Boulevard and is convenient to the island's best attractions such as Old Town, Mallory Square, Smathers Beach and the Hemingway House. The hotel is also close to Duval Street, the center of the action, where Key West's best restaurants, bars, nightlife and shopping reside. Boasting 141 brand new guest rooms, the hotel's facilities include a restaurant, indoor and outdoor bars, pool and Concierge desk, plus an abundance of complimentary amenities.
Overview:
The Engineer, Level 2 is responsible for insuring that the property is maintained in the best possible condition at all times with the least amount of inconvenience to guests and employees.
Responsibilities:
Make repairs to hotel air conditioning system: change filters, clean coils, replace motors.
Perform preventive maintenance on all equipment (i.e. boilers, chillers, HVAC-Heating Ventilation and Air Conditioning, electrical, etc.).
Take required readings on equipment.
Test cooling tower and record readings.
Replace and program televisions as needed.
Replace light switches, receptacles, light bulbs and fixtures.
Perform furniture repair.
Replace and repair pumps.
Perform plumbing repairs (i.e. clogged drains, copper pipe, change washers, change handles, drain fittings, etc).
Understand and be able to read blueprints and wiring diagrams.
Trace and repair all types of water lines.
Troubleshoot and repair kitchen equipment.
Maintain repair and preventive maintenance records.
Perform and maintain work to local, state and Federal codes.
Test, clean and repair swimming pools and spas.
Paint designated areas.
Repair and finish sheet rock.
Repair all types of wall coverings.
Repair and program hotel electronic lock system.
Assist in supervising other engineering staff members.
Assist in scheduling preventive maintenance tasks.
Qualifications:
High School diploma or equivalent and/or one year of experience in a hotel or related field required.
At least two years of progressive experience in a hotel or related field preferred.
Trade school and/or College course work in related field preferred.
Flexible and long hours sometimes required.
Heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently and/or in excess of 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
objects.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.
Director of Sales
Belmont, CA job
Compensation Type: Yearly Highgate Hotels:
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location:
Hyatt House Belmont
400 Concourse DrBelmont, CA 94002 Overview:
The Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues.
Responsibilities:
Attend daily Highgate Hotel Business Review (HHBR) meeting.
Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations.
Develop a complete knowledge of company sales policies and SOP's, and ensure knowledge of and adherence to those policies by the sales team.
Meet or exceed set goals.
Operate the Sales Department within established sales expense budget.
Participate in required M.O.D. and Saturday office coverage as scheduled.
Initiate and follow up on leads.
Maintain and participate in an active sales solicitation program.
Monitor production of all top accounts and evaluate trends within your market.
Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program.
Meet or exceed sales solicitation call goals as assigned by the Director of Sales.
Invite clients to the hotel for entertainment, lunches, tours and site inspections.
Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc.
Assist in the preparation of required reports in a timely manner.
Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR).
Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.
Use your property's computerized sales management system to manage the hotel's business, including (but not limited to) generating reports, entering business, blocking space and building accounts.
Meet and greet onsite contacts.
Abide by Prime Selling Time (PST).
Develop networking opportunities through active participation in community and professional associations, activities and events.
Review meeting planner evaluations with the Director of Sales to ensure that issues receive follow-up.
Entertain clients.
Handle inquiries as part of Inquiry Day Program.
Qualifications:
College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Must be skilled in Windows, Company approved spreadsheets and word processing.
Long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Participate in M.O.D. coverage as required.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing nametags.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to maintain confidentiality of information.
Perform other duties as requested by management.
Security Supervisor
Naples, FL job
Pay: $22 per hour
A Security Supervisor is responsible assisting the Security Manager with day-to-day operations of the security department, performing supervisory duties, training of new security pack members, as well as protective and enforcement functions in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats to life and property. Maintain a safe and secure environment for guests, visitors, and pack members
Security Supervisor Duties:
Assist Security Manager with daily paperwork review and follow up. Examples = DAR's, timecard review, incident reports from previous day.
Complete inspections of security equipment for operational status, report or repair equipment not meeting operational standards.
Foot patrol of the interior and perimeter of the lodge to observe and identify potential security and safety risks or undesirable conditions. Evaluate situations and make logical decisions on how to proceed and direct work.
Maintain order in the lodge, dealing with the welfare of guests, assisting with door lock problems, coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner. Handle undesired conduct, violations of lodge policy and civil laws as warranted for the security and safety of lodge guests, pack members, patrons and property.
Observe monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the manager on duty; report any alarms similarly.
Complete daily reports and incident reports.
Administer CPR and First Aid as needed
Supervise shift operations and all investigations conducted on shift, follow up on all investigations until complete
Promote a positive lodge guest experience
Perform all supportive functions of a Security Officer
Make recommendations and assist in decision making regarding staffing levels and disciplinary action of department pack members
Maintain key issuance procedures using KeyWatcher System, Salto System, and contractor sign out procedures.
Maintain the RedBeam System for company property issuance
Maintain the operation of the security department in the absence of the Security Manager, this will include on call times when the Security Manager is on vacation.
Perform other duties as assigned by the Security Manager
Qualifications:
High School diploma or equivalent experience
Prior security, law enforcement, or military experience required; 3 or more years' experience preferred
1 year in a continuous supervisory position or equivalent
1 years' experience in the hospitality or tourism related field
Computer experience and knowledge using programs such as outlook/outlook 365, MS office suite, and ability to learn payroll program, daily activity / incident report programs.
Other:
Must be available to work any shift
Must be willing to work most weekends and some holidays
Security Officers must be a minimum of 18 years of age, 21 years of age to be able to operate company owned or rented vehicles.
High School Diploma
Job Knowledge, Skill and Ability:
Thorough knowledge of the floor plans and layout of the building, function rooms, and working knowledge of the City and surrounding area.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.
Ability to listen effectively, speak, read and write English clearly to ascertain and document important information.
Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift.
Hearing and visual ability to observe and detect signs of emergency situations.
Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property.
Ability to follow written and or verbal instructions.
Ability to climb stairs.
Ability to perform duties within extreme temperature ranges.
Pay Rate: $ /hr
An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
Application Instructions:
Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.
Position Close Date: 10
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Director, Housekeeping
LaGrange, GA job
Pay: $90000 per year - $95000 per year
At Great Wolf, the Director of Housekeeping is responsible for directing all aspects of housekeeping services and programming including but not limited to operations, planning, budgeting, staffing and payroll. Senior level position, which must ensure guest and employee satisfaction is achieved while maintaining profitability within the housekeeping function.
Join our Pack:
•Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
•Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives
•Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
•Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
•Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.
Benefits:
•Medical, Dental, and Vision insurance
•Health savings account
•Telehealth resources
•Life insurance
•401K with employer match
•Paid vacation time off
•Paid parental leave
Essential Duties & Responsibilities
Develop detailed, realistic, and comprehensive plans that support organizational objectives, effectively allocating resources and time across groups or departments
Fiscal and budgetary management of housekeeping operations including creating and maintaining departmental budgets, forecasts, and financial reports as needed; reviewing and approving purchases for the department
Manage the daily activities of the Housekeeping and Laundry department to include appropriate cleaning of all public areas as well as guest rooms.
Provides supervision to Laundry pack members and ensures the efficiency and effectiveness of the operation
Participate and collaborate on cross-functional teams in order to effectively coordinate resort activities
Monitor, manage and respond to guest comments and proactively addressing guest comments with operational resolutions
Conduct investigative actions with guests, where necessary, for guest service and liability claims, ensure customer requests are handled in a timely and professional manner
Develop, implement, and monitor schedules for the housekeeping operation and manage staffing process to ensure appropriate levels of resourcing to maintain efficient operations
Manages room expeditor software program (REX) in order to maintain maximum efficiency of inventory management
Participates in the Manager-On-Duty (MOD) program and executes duties
Recruiting, hiring, training, and evaluating team member performance against standards
Plan and implement staff training and development programs within the department
Monitors quality assurance program for lodge
Review accuracy of nightly housekeeping reports and investigates discrepancies
Serve on resort Executive Committee to represent the interests of the housekeeping function
Enforce policies and procedures; maintain a working knowledge of general and departmental safety procedures. Attends safety training programs and in-service education as required
Develops, implements, and monitors programs that assure a safe facility and work environment that is in compliance with all appropriate regulations-Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs
Ensures the proper maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment
Conducts inventory of housekeeping supplies for submission to the proper point of contact
Ensures housekeeping activity and physical areas stocked, organized and are compliant with all safety and environmental health processes, procedures and regulations
Oversees the safe management of the Lost and Found, verifying proper record keeping and safety of items
Required Qualifications & Skills
High School diploma or GED
Experience creating and maintaining documents with Microsoft Office (Word, PowerPoint, Excel)
Minimum of 3 years experience supervising/managing large housekeeping department
Minimum of 5 years hotel or resort experience
Desired Qualifications & Traits
College Degree
Demonstrated ability to effectively resolve conflict
Committed to comprehensive and in-depth analysis, planning, and implementation of every work effort
Projects a positive public relations image to team members and guests
Ability to motivate diverse groups to achieve extraordinary goals and overcome challenges
Excellent management skills including conflict resolution, coaching, development and teamwork
Physical Requirements
Sit or stand for extended periods of time
Lift up to 15 lbs
Estimated Salary Range:
$90000 per year - $95000 per year annual base salary
An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
Application Instructions
We are hiring immediately, with relocation packages available. Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). Complete an application and a recruiter will reach out on next step.
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Human Resources Manager
New York, NY job
Compensation Type: Yearly Highgate Hotels:
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location: Overview:
The Human Resources Manager is responsible for assisting the Complex Director of Human Resources with a variety of Human Resources functions. He/she is also responsible for filling all hourly positions in a timely manner, accurate and timely completion of paperwork, the understanding and enforcement of company policies, and assisting with benefits and workmen's compensation duties.
Responsibilities:
Administer insurance benefits, calculate billing totals, explain benefits, assist with completion of enrollment forms, and answer questions.
Compile review list and distribute to departments.
Compile Turnover Report, copy and distribute.
Enter payroll information on computer (wage information, changes).
Conduct prescreening interviews.
Respond to unemployment claims, maintain unemployment logbook.
Maintain new hire, termination, transfer and promotion logbook.
Audit hours worked in payroll reports for eligibility of benefits.
Compile wage surveys.
Monitor and maintain Leave of Absence log.
Monitor Workman's Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury.
Answer questions regarding 401K Plan, vacation and benefits (insured and noninsured).
Maintain complimentary room night log, process employee requests.
Prepare and place recruitment advertising.
Process paperwork for terminating employees.
Maintain advertising logbook.
Become certified trainer in all Human Resources training modules.
Ensure compliance with all HR and related Loss Prevention SOP's.
Participate in Highgate Hotel Enrichment Committee.
Schedule Highgate Hotel Orientation.
Assist in Highgate Hotel Orientation - explain benefits, conduct tour of property.
Write articles and take pictures for property newsletter.
Assist with special projects; plan employee events (meetings, picnics, parties).
Coordinate Travel Reduction Program, write Travel Reduction Plan, conduct yearly transportation survey.
Maintain First Aid log.
Qualifications:
At least 1 year of progressive Human Resources experience in a hotel or a related industry required.
Previous supervisory responsibility preferred.
College course work in related field helpful
High school diploma or equivalent required.
Long hours sometimes required.
Sedentary work - Exerting up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Participate in M.O.D. coverage as required.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing nametags.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to maintain confidentiality of information.
Perform other duties as requested by management.
Resort Sous Chef
LaGrange, GA job
Pay: $0 per year - $0 per year
At Great Wolf, the Resort Sous Chef works in a fast paced, exciting environment to deliver on our commitment to high quality hospitality. The Sous Chef manages the operations of the kitchen in absence of the Executive Chef, oversees preparation of food and inventory levels of the kitchen, and assists with scheduling and training employees.
Hiring immediately with full-time, part-time, and flexible scheduling
Join our Pack:
•Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
•Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives
•Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
•Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
•Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.
Benefits:
Medical, Dental, and Vision insurance
Health savings account
Telehealth resources
Life insurance
401K with employer match
Paid vacation time off
Paid parental leave
Essential Duties & Responsibilities
Assists the Chef with directing the preparation and presentation of all foods in all venues of the Lodge
Maintain and follow all local Health Department food preparation codes and regulations
Works with the Chef to hire, train, supervise, schedule and participate in activities of chefs, cooks, and other pack members involved in preparing, cooking and presenting food in accordance with merchandising and productivity standards, cost controls and forecast needs
Maintain working rapport with all hotel staff for efficient operation and service to guests
Contribute to creation of new menus and individual menu items for all outlets based on current food trends, regional demographics and in accordance with revenue and profitability goals
Assist with audit of food storeroom items and storage to maintain consistent quality products using FIFO (first in, first out) and ensure adherence to all health code requirements
Perform food preparation tasks for all fruits, vegetables, meats, poultry, fish, etc. used in recipes
Prepare all food items per recipe guidelines, tasting and adjusting for flavor with assistance of chef
Ensure back of house area adheres to the highest standards of cleanliness, presentation, and service
Maintain appropriate levels of necessary dishes and utensils; keep all dishware used in cooking and serving clean and sanitary at all times
Monitor supply levels in back of house area and replenish as necessary
Monitor equipment operation, perform preventative maintenance, troubleshoot breakdowns, maintain supplies, and call for repairs as necessary
Ensure compliance with all food-handling and sanitation regulation
Basic Qualifications & Skills
High School degree or equivalent
3+ years experience in restaurant kitchen(s)
Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed
Successful completion of criminal background check and drug screen
Desired Qualifications & Traits
Culinary education degree
1+ years experience in restaurant supervisory/leadership role
Training and/or experience with hands-on equipment maintenance
Prior kitchen experience in hotel/resort industry
Understanding of sanitation-related issues and knowledge of precautions necessary to ensure a clean food preparation environment
Proven teamwork
Projects professional image that inspires trust and confidence
Enthusiastic and positive energy
Physical Requirements
Able to lift up to 30 lbs.
Able to bend, stretch, and twist
Able to stand for long periods of time
Estimated Salary Range:
$0 per year
-
$0 per year
annual base salary
An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Delivery Driver
Austin, TX job
Come join our team as a Domino's Delivery Driver you will have fun and earn cash daily! Our Most Important Ingredient is Our People!
We are looking for full time Drivers who want to work. Must be available Nights and weekends.
Domino's Delivery Driver
EARN $20-$28 Per hour (Hourly, Tips, mileage)
Base Pay starts $10/hr + Mileage + Tips
No Experience needed
Paid training
Cash Nightly (All Tips and Mileage)
Cash and Credit card tips are paid at end of every shift
Paid Time off for every employee
$100 Sign on bonus after 30 days
Little down time, Drivers take 3-4 deliveries an hour all day
Job Requirements:
Must be 18+
Must pass background/screening
Two years driving experience
Must have safe driving record meeting company standards
Valid driver license
Valid vehicle insurance
REQUIREMENTS
Must be 18 years of age or older
Must have a valid driver's license with a minimum 2 years safe driving record
Navigational skills to read a map and locate addresses within designated delivery area
Must be able to navigate adverse terrain including multi-story buildings
Clean driving record and background check
Must have access to clean and insured vehicle
At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!
Guest Services Supervisor
Naples, FL job
Pay: $21 per hour
At Great Wolf, the Guest Services Supervisor brings joy to families through active involvement in daily front desk and lodge operations. This leadership role is critical in executing on business requirements, supporting the guest services team, and interacting with guest and pack members to enhance their experience and maximize profitability.
Hiring immediately with full-time, part-time, and flexible scheduling
Join our Pack:
•Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
•Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives
•Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
•Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
•Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.
Benefits:
Medical, Dental, and Vision insurance
Health savings account
Telehealth resources
Life insurance
401K with employer match
Paid vacation time off
Paid parental leave
Essential Duties & Responsibilities
Supervises daily front office operations to ensure successful execution of all lodge safety and service standards and completion of daily tasks and assignments
Ensures daily success of check-in standards and operational efficiencies
Provides coaching, encouragement, and recognition to pack members regularly
Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members
Responds to questions or guest concerns and escalates pack/guest feedback to leadership as appropriate
Ensures the completion and proper communication/escalation of guest requests and other concerns to the appropriate department
Understands and participates in scheduling of staff, execution of labor management and forecasting
Conducts daily stand up meetings with Guest Service pack to prioritize the day and facilitates feedback from Pack Members
Monitors performance of agents, providing real time feedback and coaching
Ensures front desk, back of house areas, and luggage carts are clean, organized, and properly stocked for the daily operations; ensures safety standards are met
Participates in recruitment and selection of talent for the guest service team
Partners with department leaders to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS
Participates with Guest Services leadership in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc.
Maintains quality of operation by ensuring service excellence, ensuring adequate inventory levels, and operational equipment by troubleshooting, maintenance, and/or calling for repair
Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations-Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs
May also assist in supervising bell, valet and night audit and other roles as needed
Basic Qualifications & Skills
High School diploma or equivalent experience
Minimum of 1 year prior experience Rooms Division/Front Desk
Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook
Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills
Proficient in both written and spoken English
Ability to work flexible schedule including nights, weekends, holidays as needed
Desired Qualifications & Traits
Associate's degree or higher in hospitality or related field
Experience with Opera or similar system
Previous hotel experience, preferably in a large family resort or hotel
Physical Requirements
Ability to lift 30lbs.
Ability to stand/sit for long periods of time.
Ability to bend, stretch and twist
Pay Rate: $ /hr
An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
Application Instructions:
Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.
Position Close Date:
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Food & Beverage Attendant
LaGrange, GA job
Pay: $13 per hour + tips
In addition to base pay, Pack Members in this role may receive tips from guests. Tips vary by shift and location and are not guaranteed. [Recent averages reported for this position have ranged from $2-$4 per hour.]
At Great Wolf, the Food and Beverage Attendant is responsible for positive guest interactions while taking orders, serving, and handling transactions in a friendly and efficient manner at various quick service restaurants and food outlets throughout the lodge!
Hiring immediately with full-time, part-time, and flexible scheduling - must be at least sixteen (16) years.
Join our Pack:
•Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
•Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives
•Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
•Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
•Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.
Benefits:
•Medical, Dental, and Vision insurance
•Health savings account
•Telehealth resources
•Life insurance
•401K with employer match
•Paid vacation time off
•Paid parental leave
Essential Duties & Responsibilities
•Communicates with guests to take food and beverage orders
•Prepares customer food and beverage orders
•Provides outstanding customer service and engage in suggestive selling
•Maintains equipment, performs preventative maintenance, troubleshoots breakdowns and/or calls for repairs
•Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing
•Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting
•Ensures F&B outlet adheres to the highest standards of cleanliness, presentation, and service
•Ensures the daily operation of the retail outlet adheres to operating procedure guidelines
•Assists in other food outlets as needed
Basic Qualifications & Skills
•Some High School education or equivalent
•Flexibility regarding scheduling based on business demands
•Experience utilizing basic math skills with ability to add, subtract multiply and divide
•Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures
•Successful completion of a criminal background and drug screen.
Desired Qualifications & Traits
•Previous experience demonstrating strong customer service
•Prior experience utilizing restaurant equipment and sanitation standards
•Ability to multi-task and prioritize a variety of tasks with minimal direction
•Previous experience with cash transactions and Point of Sale systems
•Proven teamwork skills
Physical Requirements
•Ability to lift up to 20 lbs.
•Able to sit and/or stand for long periods of time
Pay Rate: $ /hr
An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
Application Instructions:
Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.
Position Close Date:
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Director, Food & Beverage
LaGrange, GA job
Pay: $115000 per year - $130000 per year
At Great Wolf, the Director of Food & Beverage leads and manages all operational teams, concepts and performance aspects of food and beverage operations within a lodge. The successful candidate must quickly develop an understanding of the Great Wolf Lodge brand and establish close working relationships throughout the Lodge and organization.
Join our Pack:
* Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
* Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives
* Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
* Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
* Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.
Benefits:
* Medical, Dental, and Vision insurance
* Health savings account
* Telehealth resources
* Life insurance
* 401K with employer match
* Paid vacation time off
* Paid parental leave
Essential Duties & Responsibilities:
Complete oversight responsibility for all; functions, programs, systems, procedures and operational performance for food & beverage department.
Establish procedures and manage constancy for delivery of food and beverage service operations that meets all goals related to budgets and KPI matrixes for: revenue, cost, margins, profit, guest capture optimization, guest satisfaction/NPS, staff engagement and eNPS, audits and safety.
Strategically and tactically drive business output and profitability: food and beverage sales, guest capacity and capture optimization, average check, and COGS/Margin management.
Meet food and beverage financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
Plan and direct the functions of administration and planning of the Food and Beverage Department to meet the daily needs of the operation.
Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub departments
Assist all managers in establishing and achieving predetermined profit objectives and desire standards of quality food, service, cleanliness, merchandising and promotion
Achieve restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change
Controls food and beverage costs by reviewing portion control and quantities of preparation, minimizing waste and ensuring high quality of preparation; Implement effective control of food, beverage and labor costs among all sub departments
Drive and ensure a professional and ethical procurement, sourcing and inventory control culture with adherence to systems, schedules, policies and procedures. Guiding Purchasing Manager, Executive Chef and FOH Managers on highest standards and accuracies for: order forecasting, inventory control and on property distribution of food, beverages, supplies, equipment and disposables
Responsible for recruiting, hiring, onboarding & training, assigning, scheduling, coaching and counseling employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
Plan and administer a training and development program within the department, which will provide well-trained employees at all levels and permit advancement for those persons qualified and interested in career development
Regularly review and evaluate the degree of customer acceptance of the individual restaurants and banquet service and recommend new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up or the customer market, or a change in the competitive environment
Maintains safe, secure, and healthy environment by establishing, following and enforcing food safety and sanitation standards and procedures; complying with all Great Wolf Lodge and local/federal written standards, policies, procedures and laws.
Ensures all operations conform to regulations of the alcoholic beverages commission
Maintain accurate and up to date operations documentation for all food and beverage service areas.
Ensuring all F&B technology systems are updated for optimal and effective use
Maintain and manage Jolt/Audit FOH system and functionalities.
Ensure compliance and highest standards of all food safety, sanitation and HACCP codes, requirements, regulations, company policy and laws.
Develops positive working relationships with all lines of business, all other functional leaders
Support Corporate Food & Beverage and peers with additional projects
Be an ambassador and active participant of the organization's shared values and customer service programs.
Volunteer to support and partake in task-force/project activities that positively benefit the organization, lodges and department.
Required Qualifications & Skills:
Associates Degree in Hospitality Management or similar
Minimum of 5 years of demonstrated success in a F&B operational leadership role in a multi-unit environment
Documented track record of managing and leading efficient and effective food and beverage operation, services and programs
Documented track record of successfully developing, managing and implementing organizational, operational, and system changes through organizational growth.
Demonstrated advanced knowledge of food and beverage: products, recipes, categories, programs, origins and trends.
Demonstrated proficiency in restaurant, banquet, bar and QSR outlet: services, sales, promotions, marketing, guest capture optimization, check value optimization and controls.
Demonstrated advanced knowledge of food production forecasting, waste management and yield management.
Exceptional service mind-set.
Demonstrated methodological and systematic approach to: problem solving, identifying system and operational defects, create solutions and implementing improvements.
Demonstrated ability to drive continuous process improvement activities and programs
Strong technology systems experience including proficiency in Point of Sales, Scheduling, Procurement and Microsoft
Demonstrated proficiency in procurement and inventory control systems and operations: methodology, configurations, functions, policies and procedures.
Demonstrated strong financial acumen including experience in: P&L Management, budgeting, forecasting, controls and financial performance optimization
Demonstrated experience in driving effective and meaningful training, people development and mentorship programs.
Demonstrated excellent verbal and written communication skills.
Preferred Qualifications:
Bachelors Degree in Hospitality Management or similar a plus
Experience leading and managing leaders
Well versed in utilization of service automation and mobile technology.
Excellent relationship and trust building skills with ability to communicate and collaborate cross-functionally - professional image that inspires trust and confidence.
Highly self-motivated, strong work ethic, and continuous improvement attitude; ability to suggest and implement best practices.
Experience with diversity, inclusion and unconscious bias culture and programs
Estimated Salary Range:
$115000 per year - $130000 per year annual base salary
An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
Application Instructions
We are hiring immediately, with relocation packages available. Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). Complete an application and a recruiter will reach out on next step.
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Lead Line Cook
LaGrange, GA job
Pay: $20 per hour
At Great Wolf, the Lead Line Cook works in a fast paced, exciting environment to deliver on our commitment to high quality hospitality. The Lead Line Cook manages the operations of the kitchen in the absence of the Sous Chef, oversees preparation of food and inventory levels of the kitchen, and assists with training employees.
Join our Pack:
•Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
•Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives
•Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
•Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
•Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.
Benefits:
•Medical, Dental, and Vision insurance
•Health savings account
•Telehealth resources
•Life insurance
•401K with employer match
•Paid vacation time off
•Paid parental leave
Essential Duties & Responsibilities
Report to the Sous Chef to help prepare and present all foods in the restaurants and banquets.
Maintain and follow all department operating procedures; ensure completion of daily temperature logs, daily cleaning logs, line check sheets and food waste sheets.
Oversees the activities of the kitchen staff and monitors food production and presentation.
Resolves operational issues.
Manages the successful completion of daily prep, restocking of workstations, meal breaks, and end of shift cleaning duties, while maintaining a consistently positive operational flow.
Maintain working rapport with all hotel staff for efficient operation and service to guests.
Assist all restaurants (including quick service) during peak business levels. The lead line cook can be re-deployed as needed to support the operation.
Prepare all food items per recipe guidelines, tasting and adjusting for flavor with assistance of chef.
Monitor supply levels of food, paper goods and small wares. Oversee replenishment as necessary.
Assist with audit of food storeroom items and storage to maintain consistent quality products using FIFO (first in, first out) and ensure adherence to all health code requirements.
Keeps supplies and food ready by inventorying stock; supports in stocking food & supply inventory; requisitioning supplies and foodstuffs; verifying receipt; storing; informs chef of any shortages in a timely manner.
Maintain safe, secure and healthy work environment by cleaning work areas, food storage areas, equipment and utensils; segregating and removing garbage; steam-cleaning or hosing garbage containers; following sanitation standards and procedures; complying with legal regulations.
Maintain and follow all Ecosure or similar food safety and sanitation program standards.
Direct Dishwashers to maintain appropriate levels of dishes and utensils; ensure that all dishware used in cooking is always clean and sanitary.
Maintains correct cleaning schedules on all equipment; keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
Assist and support the operation at the request of the Sous Chef, Executive Chef or other property leadership.
Prepare schedules for approval by the Executive Chef.
Prepare and communicate closing reports and shift information to the F&B operations team; at the end of the shift check out with Sous Chef / Executive Chef.
Basic Qualifications & Skills
High School degree or equivalent.
Three years of cook experience in a similar environment.
Comprehensive knowledge of food preparation and demonstrated ability to understand sanitation related issues and precautions necessary to ensure a clean food preparation environment.
Possess the ability to work with Point of Sale system and Kitchen Display System.
Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed.
Must be able to obtain local or state food handling permits and serv safe food handling certification as required.
Successful completion of criminal background check and drug screen.
Desired Qualifications & Traits
Culinary education degree preferred.
One year of experience in lead line cook, supervisor or leadership role
Previous kitchen experience in hotel/resort industry.
Understanding of sanitation-related issues and knowledge of precautions necessary to ensure a clean food preparation environment.
Proven teamwork.
Projects professional image that inspires trust and confidence.
Enthusiastic and positive energy.
Physical Requirements
Able to lift up to 40 lbs.
Able to bend, stretch, and twist
Able to stand for long periods of time
Able to work in hot/cold environments
Able to work around continuous moderate noise levels
Application Instructions:
Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.
Position Close Date:
Pay Rate: $#undefined#undefined#undefined /hr
An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Illinois Licensed Funeral Director/Embalmer, Rock Falls, IL
Rock Falls, IL job
We are seeking a compassionate and organized Illinois Licensed Funeral Director/Embalmer to join our team. The ideal candidate will oversee all aspects of funeral services,preperation of human remains, providing support and guidance to grieving families during difficult times.
## Duties
- Coordinate and arrange funeral services, including burials and cremations
- Meet with families to discuss their needs and preferences for funeral arrangements
- Handle paperwork, such as permits, death certificates, and obituaries
- Prepare the deceased for viewing, ensuring they are presentable
- Assist with planning and organizing funeral ceremonies and memorial services
- Provide emotional support and guidance to bereaved families
- Manage funeral home operations, including staff supervision and facility maintenance
## Qualifications
- Strong customer service skills to interact compassionately with grieving families
- Ability to perform heavy lifting when necessary
- Knowledge of sanitation procedures in handling deceased individuals
- Understanding of physiology and anatomy for proper care of the deceased
- Experience in providing bereavement support to families
- Proficiency in event planning for funeral ceremonies
- Familiarity with cosmetology techniques for post-mortem care
- Sales skills to offer funeral products and services
Join our team as a Funeral Director to make a meaningful difference in the lives of those experiencing loss.
Job Type: Full-time
Benefits:
* 401(k) matching
* Health insurance
Experience:
* Microsoft Office: 1 year (Preferred)
* Funeral directing: 1 year (Preferred)
License/Certification:
* Driver's License (Required)
* Funeral Director License (Required)
Ability to Commute:
* Rock Falls, IL 61071 (Required)
Ability to Relocate:
* Rock Falls, IL 61071: Relocate before starting work (Required)
Work Location: In person
Maintenance Manager
Arlington, TX job
:
Oversee the broad array of facility-related maintenance, including HVAC, refrigeration, plumbing, carpentry, painting and landscape. This individual will be responsible for the execution, planning, project controls, budget, risk and business management, new capital construction, facilities and preventative maintenance, and rehab projects.
Job Duties:
Oversee the broad array of facility-related maintenance, including HVAC, refrigeration, plumbing, electrical, carpentry, painting, masonry, roadways, and wooden and fiberglass attraction structures.
Strategic planning and execution of new construction, architectural and design activities
Protect company assets and apply risk management experience to ensure Guest and Team Member safety.
Conduct rounds of all filtration areas to inspect pumps, motors, generators, chillers, and boilers.
Maintain, repair, inspect, and troubleshoot waterpark attractions to ensure their safe and efficient operation with minimum supervision.
Oversee the work order process through MAXIMO. Prioritize work order requests and distribute to appropriate Team Members. Schedule work orders, place vendor bids for materials, select vendors and prepare requisitions. Estimate job costs for input into budget database.
Maintain records and produce use of force reviews of security-related incidents.
Manage Emergency Response procedures and training for Park personnel.
Evaluate performance data to refine business and operational practices, ensure safe and efficient operations, effective work force utilization, and effective budget controls.
Keep all records and documentation updated daily, accessible and organized
Provide leadership, coaching and development for the entire Maintenance Team
Establish and maintain relationships within the various Maintenance department to sustain a productive and satisfying work environment
Responsible for the management of Maintenance, Construction, Electrical, capital, and labor budgets.
Ensure compliance and documentation of specifications set by ride manufacturers and the State of Texas.
Attend Union meetings and coordinate Union Collective Bargaining Agreement negotiations
Develop a diverse work force and management team focused on safe methods
Serve as Park Guest Service Ambassador and work to resolve all concerns brought to your attention.
Monitor department Team Member Voice survey scores and assist in the development of initiatives to address areas of needed improvement.
Perform all other duties as required.
Skills and Qualifications:
At least 5 years' experience in maintenance disciplines such as mechanics, carpentry, plumbing, and/or electrical.
Knowledge in Ride Controls, PLC, RS, Connected Components and other Ride Control related items.
Availability to work varied shifts including weekends, evenings, and holidays required.
Duties and tasks may involve standing, walking, bending, and lifting up to 75lbs. Position is regularly exposed to wet and/or humid conditions and outside weather conditions.
Ability to sit, stand, walk, duck, crawl, climb stairs and ladders, and work at heights with fall protection.
Proficiency in Microsoft Office applications specifically Word, Outlook, Excel, and PowerPoint.
Must possess a valid driver's license and be able to operate vehicles (including but not limited to forklifts, golf carts, cars, trucks).
Must be able to work with chemicals and follow MSDS
2025 Off-Duty Police Officer
Arlington, TX job
This posting is for Police Officers that have been referred for work at Six Flags Over Texas or Hurricane Harbor, by one of the off-duty Officer Coordinators. This posting is not open to the public for applications.
Must be at least 21 years old
Must be a current law enforcement officer in the state of Texas
Must be eligible to work part time outside of your normal officer schedule
Must be referred by the SFOT/HHA police officer coordinator
Must be approved by Six Flags Human Resources
Must have a valid Texas Driver's License
Director of Human Resources
New York, NY job
Compensation Type: Yearly Highgate Hotels:
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location: Overview:
The Director of Human Resources is responsible for staffing qualified personnel; ensuring employment statute compliance; overseeing all aspects of wage, benefit, worker's compensation unemployment; training program direction, implementation and administration; and employee relations coaching, counseling and discipline.
Responsibilities:
Direct and supervise Human Resources staff.
Prepare and maintain Human Resources budget.
Maintain thorough and current knowledge of all Human Resources/employee regulations and laws, and ensure that the property is in compliance.
Participate in EEO, Unemployment, Wage & Hour, Worker's Compensation, OSHA, ADA, Immigration and Naturalization Service hearings. Implement policies and programs to guarantee compliance.
Communicate new policies, information, and directives to all employees.
Instruct staff in interpretation of HR policies and procedures.
Ensure staffs compliance with HR policies and procedures.
Coordinate and monitor recruitment, screening and reference checking of all non-exempt personnel.
Recruit, interview and recommend all exempt personnel.
Maintain employee benefits programs.
Set up, approve, and maintain all wage and salary programs, including performance evaluations.
Recommend and/or approve all employee transitions, i.e. new hire, transfer, promotion, etc.
Maintain open door policy.
Monitor and analyze turnover statistics.
Conduct training classes.
Update and submit required reports in a timely manner.
Participate in and monitor safety committee in compliance with Loss Prevention SOP's.
Ensure compliance with all HR related Loss Prevention SOP's.
Establish and maintain safety incentive program.
Become a certified trainer in all current HR training modules.
Participate in and monitor effectiveness of Highgate Hotel Enrichment committee.
Maintain Heroes of Hospitality (Employee of Month/Year) program.
Practice positive employee relations, including coaching, counseling & discipline.
Develop and maintain “no cost” benefit programs.
Monitor Service Standards by Position training program.
Participate in and monitor orientation programs.
Develop managers for future advancement.
Ensure managers are using coaching, counseling and discipline to address issues/concerns.
Ensure Associate Opinion Survey is completed by all employees.
Condense and expedite paperwork, develop internal communications, improve record keeping.
Develop and maintain suggestion box program.
Plan and edit employee newsletter.
Manage all personnel files.
Manage resume and application files.
Develop and monitor recruitment resources.
Qualifications:
At least 5 years of progressive Human Resources experience in a hotel or a related industry; or a 4-year college degree and at least 2 years of related experience; or a 2-year college degree and 3 or more years of related experience.
Previous supervisory responsibility required.
College course work in related field helpful
Familiarity with and knowledge of employment laws required.
Long hours sometimes required.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Participate in M.O.D. coverage as required.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Seasonal Landscape Technician
Arlington, TX job
Job Summary: The Landscaper performs daily technical functions within the Landscaping department. This includes in-park work as well as maintaining the greenhouse operations. Essential Duties and Responsibilities: • Working within the Landscape Department on various activities, such as assisting the outside landscape company on maintaining the Park
• Perform a variety of landscape maintenance including but not limited to: planting, weeding, watering, etc.
• Helping with irrigation and tree trimmings
• Assist other maintenance department with park tasks
• All other duties as assigned
Skills and Qualifications:
• Basic knowledge of the operational aspects of machinery components.
• Previous landscape experience helpful.
• Experience working on irrigation controllers.
• A valid Driver's License and High School Diploma or valid GED.
• A basic set of hand tools.
• Ability to work a variety of shifts, including weekends, nights, and holidays.
• Ability to perform various physical activities, such as climbing, crawling, and lifting, from various heights on structures.
• Vocational or technical trade certifications.
• Demonstrable ability to keep accurate written records, blueprints, diagrams and maps.
• Highly motivated, self-starter, and ability to work well unsupervised.
• Must be able to stoop, bend, squat, and kneel repeatedly.
• Must be able to lift up to 80lbs.
Other Functions: All other duties assigned or necessary to support the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate.
Reports To:
Landscape Supervisor
If you are able to answer "YES" to all of the following questions, please continue the application process by clicking "Apply"
Can you provide legal documentation establishing your identity and eligibility to be legally employed in the United States?
Are you able to perform the essential functions of the job for which you are applying with or without reasonable accommodation?
Within the last 90 days, can you state that you have not used illegal or social drugs (excluding marijuana), such as MDMA (Molly), cocaine and crystal methamphetamine?
I am willing to agree that future text messages relating to Six Flags, Inc., including company news, job posting application status updates, and other information, may be sent on behalf of Six Flags, Inc. to the cell phone number I provide.
Sound Technician
Miami, FL job
The Sound Technician (SOUN) is responsible for the safe operation and maintenance of all sound systems across various entertainment venues. This includes supporting a wide range of produced entertainment, events, and activities. The role works closely with other technicians and performing artists to deliver exceptional audio experiences.
Key Responsibilities:
Operate and maintain sound systems for live shows, events, and activities.
Program and mix live FOH (Front of House) audio.
Perform regular maintenance and troubleshooting on audio consoles, backline equipment, and outboard gear.
Set up and strike bands, ensuring proper microphone and monitor placement.
Operate recording and playback devices.
Collaborate effectively with technical teams and performers.
Stay updated on advancements in entertainment technology.
Qualifications:
High school diploma or equivalent required.
Bachelor's or associate degree in Technical Theater, Sound, Lights, A/V preferred.
Minimum 2 years of hands-on experience in live FOH mixing and audio equipment maintenance.
Background in stage, technical theatre, and production preferred.
Knowledge & Skills:
Proficient in analog and digital sound consoles.
Skilled in all aspects of live audio, from microphone placement to FOH and monitor mixing.
Ability to troubleshoot and repair audio systems, including replacing blown speaker drivers.
Familiarity with musical theater and show control systems preferred.
Understanding of computer networking and entertainment software applications.
Strong teamwork and communication skills.
Ready to bring your technical expertise to the stage? Apply now and join our entertainment team!
AR Collections Specialist
Medical Ar Management Services, LLC job in Houston, TX
Job Description
Onsite
The accounts receivable collections specialist will be responsible for maintaining industry standards for the A/R they are assigned to for all carriers in regard to aging, collection rates, appeals, rejections and claims with no activity. This position will also post adjustments as needed and responsible for the follow up on all outstanding insurance claims. The collections specialist will work the aging reports as directed by the A/R Manager. Responsible for lowering A/R over 90 days to acceptable standards. This position is also responsible for timely follow-up with internal and external customers as well as third-party payers. Supports and adheres to all policies and procedures.
Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Research claims and refile/appeal as necessary (phone, paper, or online) based on review of coding, contractual issues, data entry errors, etc.
Monitor payer rejects and denials to determine systemic or data entry issues and report irregularities to management.
Daily follow up on all outstanding assigned insurance claims.
Daily follow up on all claim reports generated based on rejections, appeals and denials by the insurance carriers.
Post contractual adjustments and transfer deductibles to patient accounts based of correspondence from the insurance carriers.
Assist with claim resubmission projects when necessary.
Work with supervisors to streamline billing procedures based on denial types.
Research and resolve unpaid claims.
Correcting errors on daily basis
Review accounts that have partial or under payments.
Prepare spreadsheets on unpaid or partial pay claims for resubmission to payers.
Handle correspondence from insurance companies including denials, information requests or refund requests.
Handle incoming calls from patients and insurance companies regarding claims and patient balances.
Review accounts to determine if billed correctly.
Performs other related duties as assigned or described in Company policy.
Qualifications
3 years' experience in healthcare collections setting.
3 years' experience with Medicare, Medicaid, and Commercial carriers' collections
Ability to read explanation of benefits (EOBs) is critical for this position
Strong cognitive skills including analysis, problem solving, high attention to detail, and decision making
Ability to work collaboratively with other team members to support data quality and integrity initiatives
Great organizational skills
Ability to work on multiple assignments concurrently within established timeframes
Ability to multi-task, establish and meet deadlines
Ability to work in fast-paced environment and maintain accuracy
Strong verbal and written communication skills
Ability to troubleshoot and recommend root cause solutions to problems
Above average organizational and time management skills
Strong Microsoft Office experience with emphasis on Excel (intermediate to advanced).
Knowledge of Federal, state and HIPAA privacy regulations
Education/Experience:
High School graduate or equivalent
ACPC preferred but not required