Managed Threat Detection Manager (Unit 42 MDR) - Remote
Renton, WA jobs
Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
Job Description
Your Career
We are seeking a driven problem solver to join our Unit 42 Managed Detection and Response (MDR) team.
Our team is responsible for customers internal security monitoring, threat hunting, and incident response. As a MDR Manager, we will rely on you to manage a team of experts who detect and respond to cyber incidents facing customers' internal business.
As a manager, you will join a team of leaders who overlook the Unit 42 MDR team to ensure premium delivery to our customers. You will have a critical role in how the team works, including creation of new processes, methodologies, and capabilities the team requires.
Your Impact
Hire for and lead a team of MDR Analysts working globally. Guide the team, create and improve processes, methodologies, and capabilities that the team requires to work effectively
Lead a team that analyzes incidents from real customer environments to identify ongoing threats to customer environments
Provide critical feedback to different Product, Research, and Engineering teams to help improve the products for the entire Palo Alto Networks' customer base
Work closely with Security Research, Threat Intelligence, and Threat Hunting teams to remediate and detect new emerging threats
Qualifications
Your Experience
At least 3 years of team management experience, global management experience (world-wide team) is a plus
Great interpersonal skills and a proven experience collaborating with customers
Understanding of the threat landscape in terms of the tools, tactics, and techniques of attacks, as well as networking and security fundamentals
Basic hands-on coding skills (e.g. Python)
Excellent written and oral communication skills
Experience investigating targeted, sophisticated or hidden threats
Background in forensic analysis and incident and response tools to identify a threat and determine the extent and scope of a compromise
Experience with investigative technologies such as SIEM, packet capture analysis, host forensics, and Endpoint Detection and Response tools
Understanding of how APTs operate and the attack cycle - different attack vectors, propagation and data exfiltration, lateral movement, persistence mechanism, etc.
Understanding of how organizations protect themselves from cyber-attacks, what tools are used and what remediation techniques are leveraged
Advantages
Having worked in SOC analysis or an investigation environment
Having worked in Incident Response environment
Additional Information
The Team
The team you'll lead helps protect customers by identifying the most sophisticated & stealthy attacks in their environment. The team does so by leveraging the Cortex product suite as well as unique tools, methodologies, and techniques.
Cortex provides enterprise-scale detection and response that runs on integrated endpoint, network and cloud data - reduce the noise and focus on real threats. This team works closely with different product groups and helps improve each and every product by providing first-hand insights into how the product is used and how it can perform even better.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $158,000 - $254,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Managed Threat Detection Manager (Unit 42 MDR) - Remote
Fresno, CA jobs
Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
Job Description
Your Career
We are seeking a driven problem solver to join our Unit 42 Managed Detection and Response (MDR) team.
Our team is responsible for customers internal security monitoring, threat hunting, and incident response. As a MDR Manager, we will rely on you to manage a team of experts who detect and respond to cyber incidents facing customers' internal business.
As a manager, you will join a team of leaders who overlook the Unit 42 MDR team to ensure premium delivery to our customers. You will have a critical role in how the team works, including creation of new processes, methodologies, and capabilities the team requires.
Your Impact
Hire for and lead a team of MDR Analysts working globally. Guide the team, create and improve processes, methodologies, and capabilities that the team requires to work effectively
Lead a team that analyzes incidents from real customer environments to identify ongoing threats to customer environments
Provide critical feedback to different Product, Research, and Engineering teams to help improve the products for the entire Palo Alto Networks' customer base
Work closely with Security Research, Threat Intelligence, and Threat Hunting teams to remediate and detect new emerging threats
Qualifications
Your Experience
At least 3 years of team management experience, global management experience (world-wide team) is a plus
Great interpersonal skills and a proven experience collaborating with customers
Understanding of the threat landscape in terms of the tools, tactics, and techniques of attacks, as well as networking and security fundamentals
Basic hands-on coding skills (e.g. Python)
Excellent written and oral communication skills
Experience investigating targeted, sophisticated or hidden threats
Background in forensic analysis and incident and response tools to identify a threat and determine the extent and scope of a compromise
Experience with investigative technologies such as SIEM, packet capture analysis, host forensics, and Endpoint Detection and Response tools
Understanding of how APTs operate and the attack cycle - different attack vectors, propagation and data exfiltration, lateral movement, persistence mechanism, etc.
Understanding of how organizations protect themselves from cyber-attacks, what tools are used and what remediation techniques are leveraged
Advantages
Having worked in SOC analysis or an investigation environment
Having worked in Incident Response environment
Additional Information
The Team
The team you'll lead helps protect customers by identifying the most sophisticated & stealthy attacks in their environment. The team does so by leveraging the Cortex product suite as well as unique tools, methodologies, and techniques.
Cortex provides enterprise-scale detection and response that runs on integrated endpoint, network and cloud data - reduce the noise and focus on real threats. This team works closely with different product groups and helps improve each and every product by providing first-hand insights into how the product is used and how it can perform even better.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $158,000 - $254,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Managed Threat Detection Manager (Unit 42 MDR) - Remote
San Francisco, CA jobs
Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
Job Description
Your Career
We are seeking a driven problem solver to join our Unit 42 Managed Detection and Response (MDR) team.
Our team is responsible for customers internal security monitoring, threat hunting, and incident response. As a MDR Manager, we will rely on you to manage a team of experts who detect and respond to cyber incidents facing customers' internal business.
As a manager, you will join a team of leaders who overlook the Unit 42 MDR team to ensure premium delivery to our customers. You will have a critical role in how the team works, including creation of new processes, methodologies, and capabilities the team requires.
Your Impact
Hire for and lead a team of MDR Analysts working globally. Guide the team, create and improve processes, methodologies, and capabilities that the team requires to work effectively
Lead a team that analyzes incidents from real customer environments to identify ongoing threats to customer environments
Provide critical feedback to different Product, Research, and Engineering teams to help improve the products for the entire Palo Alto Networks' customer base
Work closely with Security Research, Threat Intelligence, and Threat Hunting teams to remediate and detect new emerging threats
Qualifications
Your Experience
At least 3 years of team management experience, global management experience (world-wide team) is a plus
Great interpersonal skills and a proven experience collaborating with customers
Understanding of the threat landscape in terms of the tools, tactics, and techniques of attacks, as well as networking and security fundamentals
Basic hands-on coding skills (e.g. Python)
Excellent written and oral communication skills
Experience investigating targeted, sophisticated or hidden threats
Background in forensic analysis and incident and response tools to identify a threat and determine the extent and scope of a compromise
Experience with investigative technologies such as SIEM, packet capture analysis, host forensics, and Endpoint Detection and Response tools
Understanding of how APTs operate and the attack cycle - different attack vectors, propagation and data exfiltration, lateral movement, persistence mechanism, etc.
Understanding of how organizations protect themselves from cyber-attacks, what tools are used and what remediation techniques are leveraged
Advantages
Having worked in SOC analysis or an investigation environment
Having worked in Incident Response environment
Additional Information
The Team
The team you'll lead helps protect customers by identifying the most sophisticated & stealthy attacks in their environment. The team does so by leveraging the Cortex product suite as well as unique tools, methodologies, and techniques.
Cortex provides enterprise-scale detection and response that runs on integrated endpoint, network and cloud data - reduce the noise and focus on real threats. This team works closely with different product groups and helps improve each and every product by providing first-hand insights into how the product is used and how it can perform even better.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $158,000 - $254,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Managed Threat Detection Manager (Unit 42 MDR) - Remote
Hillsboro, OR jobs
Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
Job Description
Your Career
We are seeking a driven problem solver to join our Unit 42 Managed Detection and Response (MDR) team.
Our team is responsible for customers internal security monitoring, threat hunting, and incident response. As a MDR Manager, we will rely on you to manage a team of experts who detect and respond to cyber incidents facing customers' internal business.
As a manager, you will join a team of leaders who overlook the Unit 42 MDR team to ensure premium delivery to our customers. You will have a critical role in how the team works, including creation of new processes, methodologies, and capabilities the team requires.
Your Impact
Hire for and lead a team of MDR Analysts working globally. Guide the team, create and improve processes, methodologies, and capabilities that the team requires to work effectively
Lead a team that analyzes incidents from real customer environments to identify ongoing threats to customer environments
Provide critical feedback to different Product, Research, and Engineering teams to help improve the products for the entire Palo Alto Networks' customer base
Work closely with Security Research, Threat Intelligence, and Threat Hunting teams to remediate and detect new emerging threats
Qualifications
Your Experience
At least 3 years of team management experience, global management experience (world-wide team) is a plus
Great interpersonal skills and a proven experience collaborating with customers
Understanding of the threat landscape in terms of the tools, tactics, and techniques of attacks, as well as networking and security fundamentals
Basic hands-on coding skills (e.g. Python)
Excellent written and oral communication skills
Experience investigating targeted, sophisticated or hidden threats
Background in forensic analysis and incident and response tools to identify a threat and determine the extent and scope of a compromise
Experience with investigative technologies such as SIEM, packet capture analysis, host forensics, and Endpoint Detection and Response tools
Understanding of how APTs operate and the attack cycle - different attack vectors, propagation and data exfiltration, lateral movement, persistence mechanism, etc.
Understanding of how organizations protect themselves from cyber-attacks, what tools are used and what remediation techniques are leveraged
Advantages
Having worked in SOC analysis or an investigation environment
Having worked in Incident Response environment
Additional Information
The Team
The team you'll lead helps protect customers by identifying the most sophisticated & stealthy attacks in their environment. The team does so by leveraging the Cortex product suite as well as unique tools, methodologies, and techniques.
Cortex provides enterprise-scale detection and response that runs on integrated endpoint, network and cloud data - reduce the noise and focus on real threats. This team works closely with different product groups and helps improve each and every product by providing first-hand insights into how the product is used and how it can perform even better.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $158,000 - $254,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Managed Threat Detection Manager (Unit 42 MDR) - Remote
Fontana, CA jobs
Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
Job Description
Your Career
We are seeking a driven problem solver to join our Unit 42 Managed Detection and Response (MDR) team.
Our team is responsible for customers internal security monitoring, threat hunting, and incident response. As a MDR Manager, we will rely on you to manage a team of experts who detect and respond to cyber incidents facing customers' internal business.
As a manager, you will join a team of leaders who overlook the Unit 42 MDR team to ensure premium delivery to our customers. You will have a critical role in how the team works, including creation of new processes, methodologies, and capabilities the team requires.
Your Impact
Hire for and lead a team of MDR Analysts working globally. Guide the team, create and improve processes, methodologies, and capabilities that the team requires to work effectively
Lead a team that analyzes incidents from real customer environments to identify ongoing threats to customer environments
Provide critical feedback to different Product, Research, and Engineering teams to help improve the products for the entire Palo Alto Networks' customer base
Work closely with Security Research, Threat Intelligence, and Threat Hunting teams to remediate and detect new emerging threats
Qualifications
Your Experience
At least 3 years of team management experience, global management experience (world-wide team) is a plus
Great interpersonal skills and a proven experience collaborating with customers
Understanding of the threat landscape in terms of the tools, tactics, and techniques of attacks, as well as networking and security fundamentals
Basic hands-on coding skills (e.g. Python)
Excellent written and oral communication skills
Experience investigating targeted, sophisticated or hidden threats
Background in forensic analysis and incident and response tools to identify a threat and determine the extent and scope of a compromise
Experience with investigative technologies such as SIEM, packet capture analysis, host forensics, and Endpoint Detection and Response tools
Understanding of how APTs operate and the attack cycle - different attack vectors, propagation and data exfiltration, lateral movement, persistence mechanism, etc.
Understanding of how organizations protect themselves from cyber-attacks, what tools are used and what remediation techniques are leveraged
Advantages
Having worked in SOC analysis or an investigation environment
Having worked in Incident Response environment
Additional Information
The Team
The team you'll lead helps protect customers by identifying the most sophisticated & stealthy attacks in their environment. The team does so by leveraging the Cortex product suite as well as unique tools, methodologies, and techniques.
Cortex provides enterprise-scale detection and response that runs on integrated endpoint, network and cloud data - reduce the noise and focus on real threats. This team works closely with different product groups and helps improve each and every product by providing first-hand insights into how the product is used and how it can perform even better.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $158,000 - $254,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Managed Threat Detection Manager (Unit 42 MDR) - Remote
Santa Clarita, CA jobs
Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
Job Description
Your Career
We are seeking a driven problem solver to join our Unit 42 Managed Detection and Response (MDR) team.
Our team is responsible for customers internal security monitoring, threat hunting, and incident response. As a MDR Manager, we will rely on you to manage a team of experts who detect and respond to cyber incidents facing customers' internal business.
As a manager, you will join a team of leaders who overlook the Unit 42 MDR team to ensure premium delivery to our customers. You will have a critical role in how the team works, including creation of new processes, methodologies, and capabilities the team requires.
Your Impact
Hire for and lead a team of MDR Analysts working globally. Guide the team, create and improve processes, methodologies, and capabilities that the team requires to work effectively
Lead a team that analyzes incidents from real customer environments to identify ongoing threats to customer environments
Provide critical feedback to different Product, Research, and Engineering teams to help improve the products for the entire Palo Alto Networks' customer base
Work closely with Security Research, Threat Intelligence, and Threat Hunting teams to remediate and detect new emerging threats
Qualifications
Your Experience
At least 3 years of team management experience, global management experience (world-wide team) is a plus
Great interpersonal skills and a proven experience collaborating with customers
Understanding of the threat landscape in terms of the tools, tactics, and techniques of attacks, as well as networking and security fundamentals
Basic hands-on coding skills (e.g. Python)
Excellent written and oral communication skills
Experience investigating targeted, sophisticated or hidden threats
Background in forensic analysis and incident and response tools to identify a threat and determine the extent and scope of a compromise
Experience with investigative technologies such as SIEM, packet capture analysis, host forensics, and Endpoint Detection and Response tools
Understanding of how APTs operate and the attack cycle - different attack vectors, propagation and data exfiltration, lateral movement, persistence mechanism, etc.
Understanding of how organizations protect themselves from cyber-attacks, what tools are used and what remediation techniques are leveraged
Advantages
Having worked in SOC analysis or an investigation environment
Having worked in Incident Response environment
Additional Information
The Team
The team you'll lead helps protect customers by identifying the most sophisticated & stealthy attacks in their environment. The team does so by leveraging the Cortex product suite as well as unique tools, methodologies, and techniques.
Cortex provides enterprise-scale detection and response that runs on integrated endpoint, network and cloud data - reduce the noise and focus on real threats. This team works closely with different product groups and helps improve each and every product by providing first-hand insights into how the product is used and how it can perform even better.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $158,000 - $254,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Sr. Director - Security Strategy & Delivery
Seattle, WA jobs
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
We are seeking a highly motivated and results-oriented Senior Director of Strategy & Delivery to join our Security leadership team. This critical role will be responsible for defining the long-term strategic roadmap for the entire Security organization and ensuring the flawless execution and delivery of all key initiatives.
The ideal candidate possesses a deep understanding of product security and enterprise security domains, exceptional strategic planning skills, and a proven track record of managing complex, cross-functional security programs in a fast-paced environment.
This position is a people manage role reporting to the Chief Information Security Officer (CISO).
Responsibility
* Define, articulate, and maintain the Docusign Security Strategy in alignment with the overall company mission, business objectives, and evolving threat landscape
* Lead the annual and quarterly strategic planning process, translating the long-term strategy into actionable roadmaps; defined goals, objectives, key results, and key performance indicators; and prioritized initiatives across all security pillars (e.g., product security, enterprise security, trust and safety, GRC, etc.)
* Develop and manage the Security organization's budget and resource allocation model, ensuring investments are optimally aligned with strategic priorities and risk reduction
* Conduct continuous environmental scanning and risk analysis to identify emerging security trends, technologies, and regulatory requirements that will impact the strategy
* Oversee the Program Management Office (PMO) function for Security, establishing and governing standards for program execution, project management, tracking, and reporting
* Drive the successful, on-time, and on-budget delivery of major security initiatives, including large-scale platform deployments, compliance programs, and critical risk mitigation projects
* Establish and report on key performance indicators (KPIs) and metrics for strategic execution, providing regular, transparent updates to Security leadership and executive stakeholders
* Identify, track, and manage cross-functional dependencies and risks across the Security portfolio, proactively engaging with Engineering, IT, Product and other business unit leaders to ensure alignment and remove roadblocks
* Serve as a key strategic advisor to the CISO and other executive leaders, clearly communicating strategy, risks, and progress
* Lead, mentor, and grow a team of high-performing program and project managers
* Foster a culture of data-driven decision-making, continuous improvement, and delivery excellence within the Security organization
* Develop and deliver compelling presentations and narratives to the Board of Directors, Executive Committee, and company-wide audiences
Job Designation
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic
* 15+ years of progressive experience in Information Security, Technology Strategy, or a related field
* 5+ years of experience in a senior leadership role responsible for strategic planning and large-scale program/portfolio management (PMO) within a global enterprise
* Recent experience with major security domains (e.g., Cloud Security, Zero Trust, Incident Response, GRC, Product Security)
* Proven ability to translate complex security and technology concepts into clear, concise business strategy and financial plans
* Demonstrated experience leading and developing high-performing, diverse teams
* Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field
Preferred
* Exceptional written and verbal communication skills, with experience presenting to C-suite executives and technical audiences
* Master's degree in Computer Science, Risk Management, Business Administration or a related advanced degree
* Relevant professional certifications (e.g., CISSP, CISM, PMP, SAFe)
* Experience in the technology/software development industry
* Hands-on experience enabling shift-left security practices in product development
* Familiarity with regulatory and compliance frameworks (SOC 2, ISO 27001, GDPR FedRAMP, etc.)
* Experience working with product and engineering teams in an Agile environment
* Familiarity with DevSecOps practices and security automation
* Experience with security automation tools integrated into CI/CD pipelines
* Track record of leading cultural change to foster security-first engineering practices
* Experience with modern portfolio management tools and methodologies (e.g., Jira)
Wage Transparency
Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.
Based on applicable legislation, the below details pay ranges in the following locations:
California: $233,300.00 - $373,525.00 base salary
Washington, Maryland, New Jersey and New York (including NYC metro area): $218,200.00 - $329,525.00 base salary
This role is also eligible for the following:
* Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
* Stock: This role is eligible to receive Restricted Stock Units (RSUs).
Global benefits provide options for the following:
* Paid Time Off: earned time off, as well as paid company holidays based on region
* Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
* Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
* Retirement Plans: select retirement and pension programs with potential for employer contributions
* Learning and Development: options for coaching, online courses and education reimbursements
* Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
Life at Docusign
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at ****************** for assistance.
Applicant and Candidate Privacy Notice
States Not Eligible for Employment
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
Equal Opportunity Employer
It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.
EEO Know Your Rights poster
#LI-Hybrid
Auto-ApplySr. Director - Security Strategy & Delivery
San Francisco, CA jobs
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
We are seeking a highly motivated and results-oriented Senior Director of Strategy & Delivery to join our Security leadership team. This critical role will be responsible for defining the long-term strategic roadmap for the entire Security organization and ensuring the flawless execution and delivery of all key initiatives.
The ideal candidate possesses a deep understanding of product security and enterprise security domains, exceptional strategic planning skills, and a proven track record of managing complex, cross-functional security programs in a fast-paced environment.
This position is a people manage role reporting to the Chief Information Security Officer (CISO).
Responsibility
* Define, articulate, and maintain the Docusign Security Strategy in alignment with the overall company mission, business objectives, and evolving threat landscape
* Lead the annual and quarterly strategic planning process, translating the long-term strategy into actionable roadmaps; defined goals, objectives, key results, and key performance indicators; and prioritized initiatives across all security pillars (e.g., product security, enterprise security, trust and safety, GRC, etc.)
* Develop and manage the Security organization's budget and resource allocation model, ensuring investments are optimally aligned with strategic priorities and risk reduction
* Conduct continuous environmental scanning and risk analysis to identify emerging security trends, technologies, and regulatory requirements that will impact the strategy
* Oversee the Program Management Office (PMO) function for Security, establishing and governing standards for program execution, project management, tracking, and reporting
* Drive the successful, on-time, and on-budget delivery of major security initiatives, including large-scale platform deployments, compliance programs, and critical risk mitigation projects
* Establish and report on key performance indicators (KPIs) and metrics for strategic execution, providing regular, transparent updates to Security leadership and executive stakeholders
* Identify, track, and manage cross-functional dependencies and risks across the Security portfolio, proactively engaging with Engineering, IT, Product and other business unit leaders to ensure alignment and remove roadblocks
* Serve as a key strategic advisor to the CISO and other executive leaders, clearly communicating strategy, risks, and progress
* Lead, mentor, and grow a team of high-performing program and project managers
* Foster a culture of data-driven decision-making, continuous improvement, and delivery excellence within the Security organization
* Develop and deliver compelling presentations and narratives to the Board of Directors, Executive Committee, and company-wide audiences
Job Designation
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic
* 15+ years of progressive experience in Information Security, Technology Strategy, or a related field
* 5+ years of experience in a senior leadership role responsible for strategic planning and large-scale program/portfolio management (PMO) within a global enterprise
* Recent experience with major security domains (e.g., Cloud Security, Zero Trust, Incident Response, GRC, Product Security)
* Proven ability to translate complex security and technology concepts into clear, concise business strategy and financial plans
* Demonstrated experience leading and developing high-performing, diverse teams
* Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field
Preferred
* Exceptional written and verbal communication skills, with experience presenting to C-suite executives and technical audiences
* Master's degree in Computer Science, Risk Management, Business Administration or a related advanced degree
* Relevant professional certifications (e.g., CISSP, CISM, PMP, SAFe)
* Experience in the technology/software development industry
* Hands-on experience enabling shift-left security practices in product development
* Familiarity with regulatory and compliance frameworks (SOC 2, ISO 27001, GDPR FedRAMP, etc.)
* Experience working with product and engineering teams in an Agile environment
* Familiarity with DevSecOps practices and security automation
* Experience with security automation tools integrated into CI/CD pipelines
* Track record of leading cultural change to foster security-first engineering practices
* Experience with modern portfolio management tools and methodologies (e.g., Jira)
Wage Transparency
Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.
Based on applicable legislation, the below details pay ranges in the following locations:
California: $233,300.00 - $373,525.00 base salary
Washington, Maryland, New Jersey and New York (including NYC metro area): $218,200.00 - $329,525.00 base salary
This role is also eligible for the following:
* Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
* Stock: This role is eligible to receive Restricted Stock Units (RSUs).
Global benefits provide options for the following:
* Paid Time Off: earned time off, as well as paid company holidays based on region
* Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
* Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
* Retirement Plans: select retirement and pension programs with potential for employer contributions
* Learning and Development: options for coaching, online courses and education reimbursements
* Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
Life at Docusign
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at ****************** for assistance.
Applicant and Candidate Privacy Notice
States Not Eligible for Employment
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
Equal Opportunity Employer
It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.
EEO Know Your Rights poster
#LI-Hybrid
Auto-ApplyEverPro - Director, Customer Success Operations
Remote
EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 690,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. With its EverPro, EverHealth, and EverWell brands specializing in Home, Health, and Wellness service industries, EverCommerce provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer experience applications. Learn more at EverCommerce.com.
We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: **********************************************
EverPro is seeking a strategic and execution-focused Director of Customer Success Operations to lead operational excellence across our post-sale functions - including Customer Success, Support, and Professional Services. Reporting to the Head of Revenue Operations, this leader will be a key partner to the Head of Customer Success and play a critical role in transforming how we operate to deliver scalable, data-driven outcomes across the customer lifecycle.
You will be tasked with driving key strategic and operational initiatives to improve productivity, customer experience, and team performance. Your primary responsibility will be to leverage data, tools, and scalable processes to optimize the post-sales journey and elevate the impact of our Customer Success, Professional Services, and Support teams. Your work will directly influence customer retention, expansion, and overall satisfaction-helping shape the future of how we serve and grow our customer base.
Responsibilities:
Define and evolve the operating framework for Customer Success, Support, and Professional Services
Lead strategic planning, forecasting, and performance measurement across post-sale functions
Develop and implement scalable processes, cadences, and best practices to drive efficiency and improve customer outcomes
Deliver actionable insights on key post-sale metrics, including NRR, GRR, churn risk, and expansion opportunities
Own the customer health framework, including segmentation, scoring models, engagement strategies, and behavioral indicators
Shape systems and tools strategy with operational needs in partnership with Revenue and Business Operations
Build and develop a high-performing Customer Success Operations team, fostering a culture of collaboration and impact
Partner across GTM teams to ensure seamless customer transitions and deliver a cohesive, high-quality customer experience
Champion a culture of operational excellence and data-driven execution
Skills and Experience needed for success in this role:
7+ years of experience in Customer Success Operations, Revenue Operations, or related SaaS roles, including 3+ years in a leadership position building and developing high-performing teams
Bachelor's degree in Business, Operations, Finance or a related field required; MBA or advanced degree is a plus
Proven track record supporting large-scale transformation and driving operational maturity across post-sale functions
Deep understanding of Customer Success, Support, and Professional Services operating models
Strong strategic thinking and analytical skills, with the ability to translate data into action
Experience working cross-functionally to align systems, processes, and teams to support growth
Hands-on experience with tools such as Salesforce, Zendesk, PSA platforms or other applicable applications
A passion for driving clarity, scale, and results through process, insights, and execution
Where: Remote
The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States or Canada - if you're close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.
Benefits & Perks:
Flexibility to work where/how you want within your country of employment - in-office, remote, or hybrid
Robust health and wellness benefits, including an annual wellness stipend
401k or RRSP with company match
Annual wellness stipend
Flexible and generous paid time off
Employee Stock Purchase Program
Compensation: The target base compensation for this position is $200,000 to $215,000 USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.
EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!
Auto-ApplySenior Director, Revenue Enablement
Remote
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
Affirm is seeking a strategic, data-driven, and collaborative leader to head our Global Revenue Enablement organization, driving performance, productivity, and growth across all customer-facing teams. This individual will be responsible for defining and executing a unified enablement strategy that accelerates seller readiness, strengthens cross-functional alignment, and elevates execution across the entire revenue lifecycle. The ideal candidate will bring deep expertise in enablement strategy, storytelling, and data-driven performance management - building programs that empower teams, improve outcomes, and amplify Affirm's value proposition across markets and channels.
What you'll do
We're looking for a strategic, data-driven, and collaborative leader to head our Revenue Enablement organization, driving revenue-wide performance, productivity, and growth across all customer-facing functions. Key responsibilities include:
Lead the development and execution of a unified go-to-market strategy, aligning Product, Pricing, Legal, and Revenue priorities. Shape the storytelling and positioning that bring the Affirm narrative to life across verticals and channels.
Develop and lead a global enablement strategy and team that accelerates seller readiness and ramp time, drives revenue attainment, and delivers scalable onboarding, continuous learning, and leadership programs. Drive programs supporting internal Revenue teams and external merchant and partner audiences.
Design inclusive and engaging learning experiences for internal field teams and external merchant and partner teams using a mix of in-person, virtual, and on-demand formats that reflect adult learning principles and encourage continuous skill growth.
Oversee and continuously improve enablement analytics and dashboards, ensuring visibility into KPIs that connect training, readiness, and performance outcomes.
Leverage enablement technology, learning systems, and AI-driven tools to improve efficiency and scale, using best-in-class platforms such as Gong, Spekit, ChatGPT, and other AI solutions. Own and deliver program playbooks to drive operational effectiveness.
Foster a supportive, inclusive, and empowering team culture that values curiosity, collaboration, and continuous improvement.
What we look for
Proven leadership in multidisciplinary enablement organizations, with 15+ years of professional experience and 10+ years of experience building and scaling teams in fast-paced, high-growth, or enterprise environments.
Demonstrated impact on business outcomes, including reducing ramp time, improving win rates, increasing attainment, and strengthening retention and engagement.
Strategic and analytical mindset, with the ability to set vision and strategy across multiple functions while driving executional excellence, defining KPIs, evaluating program effectiveness, and communicating insights that inform executive decisions.
Excellent communication and storytelling skills, able to connect data, strategy, and vision into compelling narratives that inspire action.
Deep expertise in enablement frameworks and sales methodologies (e.g., MEDDPICC, Challenger), with experience implementing and driving adoption across field organizations.
Collaborative and communicative work style, with a bias for action and proven track record of proactively partnering across teams to achieve shared outcomes in a highly matrixed, complex, and consensus-driven environment.
Empathetic and supportive leader who develops, empowers, and celebrates diverse teams to perform at their best.
Location - Remote U.S.
If you have follow up questions after you've applied directly to the role, please reach out to ******************************. We kindly ask that you refrain from contacting senior leaders directly so our recruiting team can help ensure a more efficient, streamlined, and equitable process for all candidates.
Base Pay Grade - U
Equity Grade - 15
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $285,000 - $355,000
USA base pay range (all other U.S. states) per year: $253,000 - $323,000
Please note that visa sponsorship is not available for this position.
#LI-Remote
Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.
We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.
By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
Auto-ApplySenior Director, Client Service (B2B)
Remote
We are seeking a Senior Director, Client Service with a background in the United States B2B sector (industrial, manufacturing, logistics, distribution, agriculture, transportation, and/or automotive) to join our growing team. The Senior Director, Client Service reports to the VP, Client Service and will largely be autonomous in managing their book of business. The ideal candidate is a strong strategic thinker with experience operating as a leader of client relationships and proven success driving business growth. Role & Responsibilities
Oversee, grow, and continuously expand a portfolio of key strategic diversified accounts, comprising $8-15MM in revenue
Develop and maintain strong client relationships; serve as the key liaison with executive leaders and senior stakeholders
Intimately understand the client's brand and business; identify long term goals and key objectives
Partner with clients and internal teams to create creative, rich, relevant customer experiences that drive results
Guide cross-functional teams from initiation through to completion
Promote Bounteous' integrated solutions to clients; consistently demonstrate agency value, proactively communicate additional agency capabilities and offerings to grow the scope of business and establish long-term partnerships
Collaborate with practice and competency leaders to deliver best-in-class solutions
Develop and manage strategic account management plans that establish relationships enterprise-wide, identify and mitigate threats, uncover opportunities, and raise our strategic role with client business leaders
Understand, articulate, and manage the full range of client concerns; consistently score highly on quarterly client satisfaction surveys
Oversee new Statement of Work kickoffs and customer on-boarding processes with internal stakeholders and systems, including finance, legal, design, and development
Understand the scope of programs as defined by the business requirements and budget process
Partner with Program Delivery to ensure work is delivered to clients' satisfaction; confirm revenue forecasts are accurate and maintained within Salesforce
Take a proactive approach to self-development; identify opportunities for growth, improvement, and enhancement
Travel (up to 60%) to meet client stakeholders, build relationships, and expand into other buyers within client organizations
Preferred Qualifications
5+ years of account leadership as a client partner, client service executive, engagement lead, and/or account management experience
10+ years of experience in the professional services and/or consulting industry
5+ years of relevant experience in the U.S. B2B sector (industrial, manufacturing, logistics, distribution, agriculture, transportation, and/or automotive), either client-side or as a trusted advisor
Experience with the U.S. financial services sector (banking, wealth management, insurance, and fintech) a plus
Demonstrated success strategically growing portfolios and expanding client accounts
Strong business acumen; proven ability to think strategically about business, customer experience, and technical challenges; an entrepreneurial approach to finding new growth levers for the business
Skilled at managing multiple clients in an ever-changing environment
Strong communicator with all levels of leadership, management, and staff to achieve desired outcomes and build strong alliances and relationships
Outstanding executive presence, presentation, and negotiation skills; the ability to inspire, engage, partner with, and influence senior leadership
Excellent verbal and written communication skills
Strong conflict resolution and negotiation skills
Experience leading and operating in a matrixed organization
Prior people management/mentorship experience
Experience managing relationships in leveraging a global delivery team
BA/BS degree or equivalent consulting agency experience preferred
Ability to travel and work on-site with clients 60% of the time
Auto-ApplySr Director, Demand Generation
Remote
Who we are
Kentik is the network intelligence platform for modern infrastructure teams. Unlike traditional monitoring and observability tools, we demystify complex network operations, enabling organizations to deliver applications and innovation at scale. Built by network experts to make critical insight accessible to every engineer, Kentik is the real-time source of truth that understands every network in context - from data center to cloud to the internet. This single platform unifies and correlates cloud, device, flow, synthetic data to turn telemetry into action. Market leaders like Akamai, Booking.com, Dropbox, and Zoom rely on Kentik to run, manage, and optimize their networks.
What we do
We are looking for a visionary leader who is passionate about understanding what drives people and how technology can solve their problems.
As a modern marketer, you deeply understand modern ABM and what it takes to drive large opportunities. AI and automation are central to your campaigns, which you execute in partnership with the sales, CS, channel, and ops teams.
You are a strategist who delivers at a high velocity, and makes decisions quickly with limited/early data. You have a proven track record of hitting numbers.
You experiment, learn, and quickly scale what works. You are high-empathy, low-ego, and enjoy being a part of a team.
What you'll do
Lead revenue strategy and develop a revenue marketing plan that delivers on performance targets
Grow and optimize a modern demand engine for the enterprise and service providers
Create demand for a wide range of cohorts: prospects, customers, and partners
Analyze and communicate campaign performance
Develop, mentor, and manage a team who responsibilities include digital, programs, customer, and channel
What you'll bring
Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don't match all of the qualifications, your skills and experience could be valuable in this role!
10+ years experience in Revenue Marketing
4+ years of people management experience
Knowledge of the network, infrastructure, cloud, IT, or security space
Proven ability to build, mentor, and align teams
Experience with managing multi-geo pipeline and budgets
Ability to strategize and deliver campaigns and programs to all audiences: prospects, customers, partners, influencers, etc.
Exceptional communication skills and ability to forge deep relationships with other GTM teams
Deep understanding of modern marketing
Experience building and orchestrating AI/automation systems
What we offer
Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We're very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers.
The compensation range for this position is: $210,000 - $260,000. This range reflects the low and high end of the U.S. compensation range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to:
Experience with the skill sets required for success
Demonstrated competencies and potential
A geographic market-based approach
In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include:
100% of premiums are paid by company for health, vision and dental coverage for you and your dependents
Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family
Paid family & medical leave
Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays
401(k) retirement account
Home office reimbursement
Stock options
Note:
Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate.
** Recruitment scam alert ** We are aware of recruitment scams targeting job seekers by posing as Kentik employees or on our behalf. These scams often ask for sensitive information or money. Please remember:
Kentik will never ask for payment or fees of any kind as part of our recruitment process.
All official job offers and communications will originate from a verified @Kentik.com email address.
Trust only the application methods and contact details listed on this official careers site.
If you suspect fraud, do not make any payments or provide personal or financial information. Block the sender appropriately based on the medium they used to contact you and report this to us at *******************.
Come work with us
The true meaning of Kentik is visibility. We're committed to making sure everyone feels empowered to use their voice, has a sense of belonging, and is represented at Kentik.
We don't look for individuals who fit the culture, but those who will continue to add to the culture.
We encourage everyone to apply, especially those individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, and people of any age or family status.
Kentik is committed to creating an inclusive interview process. If you require a reasonable accommodation during the application or interview process, please reach out to *********************.
Come as you are!
You will be working at a fast-growing, well-funded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects you'll take on, we're sure you'll enjoy joining the Kentik team.
#li-remote
Auto-ApplySenior Director of Customer Success - Remote
Remote
About Us Limber Health is building and enabling the world's leading hybrid model of in-person and digital musculoskeletal (MSK) care. Limber Health is a digital health solutions company that is built to empower Physical Therapists and Physicians to augment in-clinic patient care with at-home support through digital technology, remote therapeutic monitoring (RTM), outcomes collection, home exercise programs (HEP), care navigation, and data analytics. The platform enables in-clinic providers in delivering the hybrid approach to care and features a complete digital MSK health platform for the shift to value-based healthcare.
Clinically validated through research conducted at Mayo Clinic and awarded Most Impactful New Technology by the American Congress of Rehabilitation Medicine, Limber Health empowers providers in augmenting in-person clinician visits with digital at-home support to best meet patients where they are.
To learn more, visit ****************************
About the Opportunity
As the Senior Director of Customer Success at Limber, you will play a pivotal role in driving the success and satisfaction of our clients. We are seeking an entrepreneurial individual with a strong sales and commercial mindset, a background in healthcare reimbursement, and experience in scaling early-stage companies, particularly focused on providers. Limber Health is partnered with many of the world's leading physical therapy and orthopedic practices and is looking for a seasoned leader to manage its Client Success services.
Responsibilities:
Growing Accounts and Upselling:- Develop strategies for growing existing accounts and upselling new products.- Set and achieve target benchmarks, establishing quotas and metrics for client success.- Drive provider adoption and facilitate change-management to drive growth and volume. Client Portfolio Management:- Oversee a large portfolio of clients, including many of the leading physical therapy and orthopedic practices in the United States.- As a key leader at a growing startup, you will both lead client success team members as well as directly lead and manage the company's largest accounts.- Serve as the face of Limber for all client-related needs throughout the client lifecycle, from implementation to launch, growth, product training, renewals, upsells, and account management. Relationship Building and Trust:- Build trust with clients, fostering long-lasting and trusting relationships.- Identify client challenges and risk areas, developing proactive solutions to avoid any risk of churn. Feedback and Optimization:- Gather feedback from clients and collaborate with the product and technology teams to communicate feedback and optimize the product/client experience.- Drive client success across key performance indicators (KPIs) such as improved health outcomes, revenue, patient engagement, and client satisfaction. Sales and Commercial Mindset:- Apply sales and commercial strategies to drive revenue growth and achieve upselling targets.- Collaborate closely with the sales team to identify and capitalize on growth opportunities.
Team Management:- Manage a team of 2-4 individuals, providing leadership, guidance, and support.- Opportunity to lead the expansion of the Client Success team as the business continues to scale.- Foster a collaborative and high-performance culture within the client success team.
Requirements:- 7+ years of experience and a proven track record in client success functions, including at least 3 years leading a customer success, operations, or a strategy team.- Proven track record scaling clients from $50K ARR to $250K + ARR. Background in digital health, preferably integrating new care models and provider-facing technology directly into practices;understanding clinical workflows, EMR integrations and billing/reimbursement systems strongly preferred- Comfortable managing executive-level commercial relationships.- Excellent communication, interpersonal, and presentation skills, with the ability to collect and present meaningful data.- Strong relationship-building and listening skills, with a genuine passion for the customer and their experience.- Demonstrated customer focus and a strong analytical and problem-solving ability.- Entrepreneurial spirit, hands-on approach, and the ability to thrive in a startup environment.- Experience in early-stage companies, with a focus on driving growth and client success.- Periodic travel (~20%) required (client meetings, trade shows, etc.)
We are interested in every qualified candidate who is eligible to work in the United States. However, we are currently unable to sponsor visas.
Attention: If you receive an email claiming to be from Limber but it is not from Limberhealth.com, please disregard and delete the message immediately. If you have any inquiries about available job opportunities, please visit https ://********************* and contact us directly.
Auto-ApplyStrategy and Innovation Director
Remote
Viz.ai is the pioneer in the use of AI algorithms and machine learning to increase the speed of diagnosis and care across 1,700+ hospitals and health systems in the U.S. and Europe. The AI-powered Viz.ai One™ is an intelligent care coordination solution that identifies patients with a suspected disease, informs critical decisions at the point of care, and optimizes care pathways and helps improve outcomes. Backed by real-world clinical evidence, Viz.ai One™ delivers significant value to patients, providers, and pharmaceutical and medical device companies. For more information visit Viz.ai.
The Role
Viz.ai is seeking an entrepreneurial rockstar that will help lead and drive strategy for some of our most exciting new products and business lines. Viz is currently going through one of the most exciting periods in the company's history with an unprecedented opportunity to build extremely impactful products that will touch the lives of thousands if not millions of patients. The Director of Strategy & Innovation role will be responsible for discovering, evaluating, and driving forward new opportunities for Viz, as well as tackling high priority strategic projects throughout the company that will help us grow faster.
As the Director, you will be responsible for developing and implementing new processes, mentoring junior colleagues, establishing best practices, and navigating ambiguous situations. Success in this role requires an entrepreneurial mindset, versatility across multiple disciplines, and the ability to unite cross-functional teams (incl. Business Development, Clinical, Product, and Marketing). You'll have the opportunity to engage in anything and everything in the pursuit of new Viz opportunities from conception to launch, including primary research & literature reviews, end-user research with physicians, data strategy, business case modeling, building E2E pitch materials, developing initial product prototypes, and pitching Life Science customers. This is a very unique role and comes with a ton of opportunity for both career and personal growth, as well as deep insight into the bleeding edge of AI in healthcare.
The ideal candidate will have a clinical background (MD), good business sense, strong analytical skills, and excellent communication skills. Additionally, great candidates will be entrepreneurial self-starters who are team oriented, detailed, strategic thinkers. A growth & learning mindset and creativity are a must. This role will join the Business Development and Strategy team at Viz.ai, under Steve Sweeny.
You will:
Identify, assess, and pursue new Life Science opportunities for Viz, focusing on enhancing patient outcomes and promoting sustainable growth.
Develop comprehensive pitch decks, product concepts, and business models to facilitate the successful launch of new initiatives.
Co-own the Life Science sales cycle, with Business Development colleagues, by acting as the clinical and strategic expert in new disease spaces
Educate and align the cross-functional Viz team (including Sales, Product, Clinical, and Marketing) on new opportunities, providing them with the necessary context and knowledge to make informed decisions.
Lead high-impact strategic projects for the broader Life Science team and proactively identify new initiatives to drive growth and support Viz's mission to revolutionize healthcare delivery.
Identify and implement process improvement opportunities within the New Markets team. ● Mentor new team members, ensuring they are well-versed in essential processes and fully integrated into the team.
We are looking for:
MD required
MBA with 3+ years of Healthcare Strategy consulting strongly preferred. ● Life science exposure preferred (e.g., prior experience with Pharma and/or MedTech) ● Excellent critical thinker and problem solver
Strong business and strategic acumen, including excellent analytic and project management skills
Highly skilled in Powerpoint and Excel
Demonstrated initiative to drive cross-functional teams
Resourceful & a very fast learner
Viz offers competitive benefits, including medical, dental, vision, 401k, generous vacation, and other great benefits to full-time employees.
Viz.ai is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines applicable in your area.
Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Base salary range:
Tier 1 (Greater SF/Silicon Valley Bay area):$208K-$243K
Tier 2 (Greater NYC/NJ/CT Metro/Seattle/East Bay): $198K-$232K
Others: $170K-$221K
Total compensation includes base salary + commission + options
#LI: GH1
#LI: remote
Auto-ApplyStrategy and Innovation Director
Remote
Viz.ai is transforming healthcare with AI-powered care coordination. Our intelligent platform, Viz.ai One , leverages advanced artificial intelligence to detect disease earlier, triage patients faster, and connect care teams in real time across more than 1,800 hospitals and health systems in the U.S. By streamlining complex clinical workflows and enabling critical decisions at the point of care, Viz.ai helps improve patient outcomes while delivering measurable value to providers, payers, and life sciences partners. Backed by extensive real-world clinical evidence, Viz.ai is shaping the future of healthcare delivery. Learn more at ***********
The Role
Viz.ai is seeking an entrepreneurial rockstar that will help lead and drive strategy for some of our most exciting new products and business lines. Viz is currently going through one of the most exciting periods in the company's history with an unprecedented opportunity to build extremely impactful products that will touch the lives of thousands if not millions of patients. The Director of Strategy & Innovation role will be responsible for discovering, evaluating, and driving forward new opportunities for Viz, as well as tackling high priority strategic projects throughout the company that will help us grow faster.
As the Director, you will be responsible for developing and implementing new processes, mentoring junior colleagues, establishing best practices, and navigating ambiguous situations. Success in this role requires an entrepreneurial mindset, versatility across multiple disciplines, and the ability to unite cross-functional teams (incl. Business Development, Clinical, Product, and Marketing). You'll have the opportunity to engage in anything and everything in the pursuit of new Viz opportunities from conception to launch, including primary research & literature reviews, end-user research with physicians, data strategy, business case modeling, building E2E pitch materials, developing initial product prototypes, and pitching Life Science customers. This is a very unique role and comes with a ton of opportunity for both career and personal growth, as well as deep insight into the bleeding edge of AI in healthcare.
The ideal candidate will have a clinical background (MD required), good business sense, strong analytical skills, and excellent communication skills. Additionally, great candidates will be entrepreneurial self-starters who are team oriented, detailed, strategic thinkers. A growth & learning mindset and creativity are a must.
You will:
Identify, assess, and pursue new Life Science opportunities for Viz, focusing on enhancing patient outcomes and promoting sustainable growth.
Develop comprehensive pitch decks, product concepts, and business models to facilitate the successful launch of new initiatives.
Co-own the Life Science sales cycle, with Business Development colleagues, by acting as the clinical and strategic expert in new disease spaces
Educate and align the cross-functional Viz team (including Sales, Product, Clinical, and Marketing) on new opportunities, providing them with the necessary context and knowledge to make informed decisions.
Lead high-impact strategic projects for the broader Life Science team and proactively identify new initiatives to drive growth and support Viz's mission to revolutionize healthcare delivery.
Identify and implement process improvement opportunities within the New Markets team. ● Mentor new team members, ensuring they are well-versed in essential processes and fully integrated into the team.
Treat AI as a core part of your workflow, using tools like ChatGPT to enhance productivity and output.
We are looking for:
MD required
MBA with 3+ years of Healthcare Strategy consulting strongly preferred. ● Life science exposure preferred (e.g., prior experience with Pharma and/or MedTech) ● Excellent critical thinker and problem solver
Strong business and strategic acumen, including excellent analytic and project management skills
Highly skilled in Powerpoint and Excel
Demonstrated initiative to drive cross-functional teams
Resourceful & a very fast learner
Viz offers competitive benefits, including medical, dental, vision, 401k, generous vacation, and other great benefits to full-time employees.
Viz.ai is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines applicable in your area.
Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
As part of our commitment to health and safety, we require Viz.ai employees to be fully vaccinated before any in-person meetings unless you are exempt.
Base salary range: $194,225 - 220,000
Total compensation includes base salary + commission + options
#LI: GH1
#LI: remote
Auto-ApplyDirector, Legal Risk & Regulatory Strategy
Remote
At HopSkipDrive, our goal is to create opportunity for all through mobility.
We're a technology company that solves complex transportation challenges where there is a heightened need for safety, equity, and care. Through our marketplace, we connect kids, older adults, or anyone needing extra support to highly-vetted caregivers on wheels. Through our software, we solve the biggest transportation challenges facing schools and school districts around the country.
Founded by three moms as a solution to their own transportation challenges, we've now facilitated more than five million rides across over 17 states around the country. We continue to expand at a rapid pace, making the Inc. 5000 list four times, as well as the Deloitte 500 Fast-Growing Technology list. HopSkipDrive is a Series D company and has raised $100M in funding to date.
Who We Are
HopSkipDrive's Legal & Regulatory team is scaling rapidly to support the next phase of company growth, operational complexity, and national expansion. As a transportation network company operating in a highly regulated and safety-critical environment, we are building the foundational systems, strategic insights, and compliance infrastructure that will support multi-state scale.
As Director, Legal Risk & Regulatory Strategy, you will help architect these systems. You will shape how a fast-growing technology company proactively manages litigation, aligns regulatory strategy with product and operations, and builds durable frameworks that support long-term scalability.
You will:
Build and lead the strategic roadmap for regulatory compliance across TNC and education-focused requirements, ensuring we scale responsibly and efficiently.
Own the company's litigation and claims portfolio, building systems for early risk detection, streamlined management, and high-quality outcomes.
Partner deeply with senior leadership, Product, Operations, and cross-functional teams to anticipate regulatory shifts and inform company-wide strategy.
Develop and operationalize compliance programs, policies, audits, and controls in a way that is built for scale and automation-not manual lift.
Lead, mentor, and grow a team of compliance managers focused on market-level or client-specific compliance operations.
Build repeatable, data-driven processes for monitoring regulatory change, surfacing insights, and enabling leadership decision-making.
Serve as a subject-matter expert on TNC and DOE regulations, ensuring alignment between emerging business models and the regulatory landscape.
Drive cross-functional initiatives that reduce operational risk, strengthen governance, and prepare the organization for multi-state and multi-product growth.
Who You Are
You are a strategic legal and regulatory leader who thrives in high-growth environments where the challenge is to build what does not yet exist. You are energized by solving complex systems problems, navigating ambiguity, and creating scalable frameworks that enable innovation. You bring the depth of experience needed to shape company-wide regulatory strategy, paired with the agility to operate in a fast-moving, scaling tech environment.
With the following experience, you'll make an immediate impact:
10+ years of legal experience, with significant expertise in compliance and at least 5 years managing litigation or claims portfolios.
Demonstrated success designing and operationalizing compliance systems in a fast-growing or multi-jurisdictional environment-Big Tech or highly regulated tech preferred.
Experience advising executives and influencing strategy in environments where regulatory requirements intersect with product, operations, and growth.
Deep understanding of TNC, DOE, or other regulatory frameworks involving minors-or the ability to quickly become a subject-matter expert.
Proven ability to manage audits, implement governance controls, and translate complex regulations into practical business processes.
Experience building and leading teams, with an orientation toward systems, empowerment, and scalable processes.
Highly analytical, a strong communicator, and comfortable operating at both strategic and tactical levels.
A bias for action and adaptability as regulations, markets, and the business evolve rapidly.
Auto-ApplyDirector of Implementation
Remote
At the forefront of health tech innovation, CopilotIQ+Biofourmis is transforming in-home care with the industry's first AI-driven platform that supports individuals through every stage of their health journey-from pre-surgical optimization to acute, post-acute and chronic care. We are helping people live healthier, longer lives by bringing personalized, proactive care directly into their homes. With CopilotIQ's commitment to enhancing the lives of seniors with chronic conditions and Biofourmis' advanced data-driven insights and virtual care solutions, we're setting a new standard in accessible healthcare. If you're passionate about driving real change in healthcare, join the CopilotIQ+Biofourmis Team!
What is the Director of Implementation role?
The Director of Implementation leads and actively participates in the execution of our implementations, from sales handoff through go-live and defined customer expansions. This is a hands-on, player-coach role focused on turning sold programs and new product deployments into operationally ready, clinically aligned (as defined by licensed clinical leadership), and technically integrated launches for health systems and provider organizations.
In this role, the Director works hands-on with technical delivery owners and integration partners while establishing the delivery standards, governance, and escalation models required for repeatable, predictable launches across multiple customers and sites. Success is measured by on-time go-lives, controlled scope, resolved dependencies, and a smooth transition to Customer Success for post-launch adoption.
What you'll be doing:
Own planning, coordination, and execution of multi-site, enterprise-level implementations from commercial handoff through go-live
Develop and manage project plans, timelines, resourcing models, and risk mitigation across clinical, technical, and operational dependencies.
Serve as the senior escalation point for all implementation risks, delivery blockers, and customer readiness issues.
Hands-on execution of customer onboarding, technical integrations, training materials and support prior to launch.
Collaborate with Clinical partners to validate operational readiness against defined staffing models, escalation pathways, and safety protocols.
Oversee system integration efforts including EHR/EMR interfaces (Epic, Cerner, etc.), device provisioning, mobile app enablement, and data connectivity.
Collaborate with Engineering and Product teams to manage configurations, enhancements, and customer-specific requirements.
Build strong internal partnerships to ensure implementation learnings inform product roadmap, clinical protocols, and operational processes.
Oversee the full lifecycle deployment of new products, from strategic planning and initial scoping to full-scale rollout and post-implementation review.
Drive continuous improvement of implementation methodologies, playbooks, and tools.
Lead, mentor, and develop the implementation organization, setting clear expectations for accountability, collaboration, and customer outcomes.
Establish performance metrics and capacity models to scale delivery efficiently.
Foster a culture of accountability, collaboration, and customer-centricity.
What you'll bring
6 or more years of experience of project management in healthcare technology, virtual healthcare, or equivalent roles.
3+ years experience leading complex enterprise implementations within health systems and practices, and payers.
Bachelor's degree in information systems, health informatics, healthcare administration, or a related field
Demonstrated success building an implementation function from the ground up and scaling repeatable delivery frameworks as the organization grows
Hands-on experience supporting EHR integrations and healthcare data exchanges (e.g., HL7, FHIR) and impact on implementation.
Bonus Points for:
Clinical background (e.g., RN, Respiratory Therapist, etc.) or experience working closely with clinical teams.
Experience in high-growth startup environments.
Advanced degree (MBA, MHA)
PMP, Lean, Agile, or similar certifications.
Auto-ApplyRegional Operations Director - Field (Remote PST)
Remote
Team
At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.
We're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.
Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.
We're one of the largest Enhanced Care Management providers in California and are on track to build the nation's largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.
At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare.
Our Values
Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.
Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.
In the News
Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most
TechCrunch: Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team
Axios: Pair Team collects $9M for Medicaid-based care
About the Opportunity
The Regional Operations Director - Field oversees the full operational performance of your assigned region. You will manage a large, distributed field team delivering Enhanced Care Management and community-based care, ensuring your region meets its financial targets, visit expectations, quality standards, and plan-driven requirements.
This role requires a strong operator who can balance strategic thinking with hands-on execution. You will identify performance gaps early, use data to guide decisions, and work cross-functionally with Product, Central Operations, Quality/Compliance, Finance, and Recruiting to remove barriers and support scale.
You will serve as the operational point of accountability for your region and ensure consistent, reliable, high-quality field execution. This role reports into the SVP of Operations. Internally this role is referred to as Regional General Manager.
What You'll Do
Lead and develop a high-performing field team (LCMs, RNs, BHCMs), ensuring clear expectations, consistent accountability, and strong performance management
Manage operational and financial performance for your region, including OpEx oversight, productivity, workforce planning, and cost-to-serve targets
Monitor enrollment, caseload distribution, visit volumes, documentation quality, and program adherence to ensure reliable, high-quality execution
Build and maintain regional operating rhythms, dashboards, SOPs, and performance routines that support scale and consistency across the field
Partner closely with Product, Central Operations, Quality/Compliance, Finance, and Recruiting teams to remove operational barriers, improve workflows, and support regional growth
Operationalize health plan requirements and ensure alignment with internal processes, documentation standards, and program expectations
Prepare and share data-driven insights on performance, resourcing, and risks; escalate issues early and drive solutions collaboratively
Support hiring, onboarding, and talent development across your region in partnership with Recruiting and People Ops
Maintain full compliance with ECM, health plan, and internal quality requirement
What You'll Need
5-7+ years years of experience leading operations or regional teams in a high-growth, service-delivery environment; healthcare or Medicaid program experience is a strong plus
Experience leading large, distributed field or clinical teams
Proven success managing regional or multi-site operational and financial performance
Strong understanding of Medicaid populations, plan operations, or value-based care models preferred
Data-driven operator with experience using dashboards, metrics, and forecasting to guide decision-making
Excellent communication, problem-solving, and cross-functional collaboration skills
Comfort working in a fast-paced, evolving environment with changing program requirement
Because We Value You
Competitive salary: $130,000 - $145,000
(depending on experience)
Equity compensation package
Flexible vacation policy - take the time you need to recharge
Comprehensive health, vision & dental insurance
$50 employer contribution to active HSA accounts
401k through Guideline
Life insurance and AD&D
Work entirely from the comfort of your own home
Monthly $100 work from home expense stipend
We provide the equipment needed for the role
Opportunity for rapid career progression with plenty of room for personal growth!
Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.
Pair Team participates in E-Verify to verify employment eligibility for new hires.
Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.
We do not conduct any TA business outside of ***************** emails. If you're ever concerned about spam or fraudulent activity, please reach out to ***********************.
Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!
Auto-ApplyRegional Operations Director - Field (Remote PST)
Los Angeles, CA jobs
At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.
We're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.
Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.
We're one of the largest Enhanced Care Management providers in California and are on track to build the nation's largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.
At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare.
Our Values
Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.
Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.
In the News
Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most
TechCrunch: Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team
Axios: Pair Team collects $9M for Medicaid-based care
About the Opportunity
The Regional Operations Director - Field oversees the full operational performance of your assigned region. You will manage a large, distributed field team delivering Enhanced Care Management and community-based care, ensuring your region meets its financial targets, visit expectations, quality standards, and plan-driven requirements.
This role requires a strong operator who can balance strategic thinking with hands-on execution. You will identify performance gaps early, use data to guide decisions, and work cross-functionally with Product, Central Operations, Quality/Compliance, Finance, and Recruiting to remove barriers and support scale.
You will serve as the operational point of accountability for your region and ensure consistent, reliable, high-quality field execution. This role reports into the SVP of Operations. Internally this role is referred to as Regional General Manager.
What You'll Do
Lead and develop a high-performing field team (LCMs, RNs, BHCMs), ensuring clear expectations, consistent accountability, and strong performance management
Manage operational and financial performance for your region, including OpEx oversight, productivity, workforce planning, and cost-to-serve targets
Monitor enrollment, caseload distribution, visit volumes, documentation quality, and program adherence to ensure reliable, high-quality execution
Build and maintain regional operating rhythms, dashboards, SOPs, and performance routines that support scale and consistency across the field
Partner closely with Product, Central Operations, Quality/Compliance, Finance, and Recruiting teams to remove operational barriers, improve workflows, and support regional growth
Operationalize health plan requirements and ensure alignment with internal processes, documentation standards, and program expectations
Prepare and share data-driven insights on performance, resourcing, and risks; escalate issues early and drive solutions collaboratively
Support hiring, onboarding, and talent development across your region in partnership with Recruiting and People Ops
Maintain full compliance with ECM, health plan, and internal quality requirement
What You'll Need
5-7+ years years of experience leading operations or regional teams in a high-growth, service-delivery environment; healthcare or Medicaid program experience is a strong plus
Experience leading large, distributed field or clinical teams
Proven success managing regional or multi-site operational and financial performance
Strong understanding of Medicaid populations, plan operations, or value-based care models preferred
Data-driven operator with experience using dashboards, metrics, and forecasting to guide decision-making
Excellent communication, problem-solving, and cross-functional collaboration skills
Comfort working in a fast-paced, evolving environment with changing program requirement
Because We Value You
Competitive salary: $130,000 - $145,000
(depending on experience)
Equity compensation package
Flexible vacation policy - take the time you need to recharge
Comprehensive health, vision & dental insurance
$50 employer contribution to active HSA accounts
401k through Guideline
Life insurance and AD&D
Work entirely from the comfort of your own home
Monthly $100 work from home expense stipend
We provide the equipment needed for the role
Opportunity for rapid career progression with plenty of room for personal growth!
Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.
Pair Team participates in E-Verify to verify employment eligibility for new hires.
Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.
We do not conduct any TA business outside of our @pairteam.com emails. If you're ever concerned about spam or fraudulent activity, please reach out to ***********************.
Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!
Senior Director, AI Research
Remote
See yourself at Dataminr
Dataminr is searching for a visionary Senior Director of AI Research to lead and inspire an interdisciplinary team of Research Scientists. This pivotal role demands a leader who can drive cutting-edge research initiatives in NLP, LLMs, and Deep Learning, translating these advancements into real-world, scalable AI-driven products. We are seeking a candidate with a profound research background and a proven ability to manage and mentor scientific teams effectively. Experience overseeing the development and delivery of AI products, from conception through to implementation, is essential. This US-based position offers the flexibility of remote work or can be based in our dynamic New York City office.
AI Innovation at Dataminr
Working at Dataminr you'll have the opportunity to tackle the most exciting trends in AI on a daily basis to power a revolutionary product that uncovers critical events around the world as they unfold.
Regenerative AI: our AI technology, ReGenAI, is a new form of generative AI that automatically regenerates real-time Live Event Briefs as events unfold. Learn more here.
Agentic AI: we recently launched our Agentic AI capability, what we're calling our Intel Agents, that autonomously generates critical context for our clients on real-time events, threats, and risks allowing them to see the clearest, most accurate view of what's happening on the ground. Learn more here
Multimodal AI: our platform detects events from many different types of data (images, video, sensor data, audio, and text in over 150 languages). Learn more here.
The opportunity
Lead a growing, interdisciplinary team of AI scientists and engineers performing research to advance the state of the art and solve specific problems at scale across our many research areas (ie. Deep Learning, Natural Language Processing, Computer Vision, Multimodal, Knowledge Graphs, Recommendation, Search)
Provide technical direction for multiple projects, thought leadership, and operational support (by connecting the right dots and helping serve as a liaison between various stakeholders including product, engineering, & design, etc.).
Work closely with various members of the executive leadership team to ensure alignment of projects and solutions.
Contribute to the research community and demonstrate thought leadership via talks, publications in top tier venues, participation in program committees, etc.
Excel in placing a human-centered focus on the work (context, end-user impact, etc), finding solutions that work in practice and have significant impact.
What you bring
At Dataminr, we value you for who you are. We encourage you to apply for this role, even if you don't meet every qualification. Our candidates are reviewed on the basis of their skill and potential to succeed.
Ph.D. in Computer Science or related field
At least 5 years of management experience in an industrial research environment.
Experience with using AI to enable world class products in the real world
Outstanding publication record (AAAI, ACL, CVPR, ICLR, ICML, KDD, NeurIPS, WWW, etc.).
Deep technical understanding of the latest learning algorithms and toolkits (deep learning, LLMs, etc.)
#LI-BM
#LI-REMOTE
About Dataminr
At Dataminr, we are a mission driven team of talented builders, creators and visionaries who have real-world impact on how organizations are able to respond to events. Dataminr's groundbreaking, AI-powered, intelligence platform provides organizations with the earliest signals of emerging risks, events, and threats before they unfold. Trusted by two-thirds of the Fortune 50 and half of the Fortune 100, Dataminr's platform analyzes billions of public data inputs spanning text, image, video, audio and sensor data across 150+ languages, empowering our clients to stay one step ahead in an increasingly complex world where every second counts.
Founded in 2009, we have pioneered the world's first real-time event detection platform, long before the recent Gen AI ‘boom.' Dataminr operates all around the world united by our passion to use AI for the greater good, be agents of positive change and put our technology into the hands of clients charged with the responsibility to keep organizations running and keep people safe.
As our employees focus on developing our revolutionary technology, we focus on our employees. Dataminr is proud to offer a variety of flexible work arrangements, offices all over the world to foster collaboration, generous PTO and sick leave, and more, as part of our competitive benefits package aimed at keeping all our employees happy and healthy. Explore all our benefits here.
We believe our differences give us strength. Our employees are empowered to be their best, authentic selves through various opportunities, such as our robust employee resource group (ERG) network, manager development programming, professional development funds, and more.
We serve a global community made up of many cultures and strive to reflect the world and clients we serve, with a workforce built on merit and equity. We actively condemn racism and discrimination in any form. We stand for social good, fostering a culture of allyship, and standing up for those who face systemic barriers to equality. We lead with empathy and strive to be agents of positive change in our company and in our communities.
The annual base salary range for this position is $196,800 - $289,000. You will also be eligible to receive a discretionary bonus and Company equity. Actual salary will be based on a number of factors including, but not limited to, geographic location, applicant skills, and prior relevant experience.
Dataminr is an equal opportunity and affirmative action employer. Individuals seeking employment at Dataminr are considered without regards to race, sex, color, creed, religion, national origin, age, disability, genetics, marital status, pregnancy, unemployment status, sexual orientation, citizenship status or veteran status.
Dataminr will collect and process your personal data. All personal data will be processed in accordance with applicable data protection laws. Please see Dataminr's candidate privacy notice available here. By providing your details and applying via our careers website, you acknowledge that you have read our candidate privacy notice. If you have any queries, please contact the People Team at *************** or
privacy@dataminr.com
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