Operations Manager
Winona, MN jobs
Build your Career with an Industry Leader
As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experience, MCC is focused on the future by developing consumer-driven innovations and sustainable packaging solutions. Working for our team, you can truly make a difference.
The Operations Manager is responsible for overall site production operations. Creates a work environment which promotes safety, quality, delivery, and cost-effectiveness. Effectively develops teams that are able to achieve corporate improvement objectives. Accountable for all aspects of plant production performance while ensuring objectives are attained in a cost-effective manner. Drives best practices through the organization and leads process improvement.
Why work at MCC:
Compensation: Competitive Compensation
Generous benefits package including medical, dental, vision, disability, life insurance and 401(k)
Paid Holidays: New Years, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, plus two floating Holidays
Responsibilities:
Directly, and through delegation, coordinates activities required to assure safety, quality, delivery, and cost meet specified targets.
Assures the compliance of behavior-based safety initiatives and continuously improves safety performance.
Executes quality control plans for compliance to standards and drives variation reduction within the process.
Assesses on-time delivery performance and develops actions to improve and sustain high level of performance.
Holds direct responsibility for managing cost by effective management of labor, overtime, and expenditures.
Determine staffing requirements weekly and re-deploy resources during the week as needed to address any shifting staffing needs or changes in priorities and scheduling.
Reviews and analyzes production reports to determine root causes of variance from budget, and develops and executes corrective actions, using structured root cause analysis and Lean Policy Deployment methodologies.
Using Lean principles, form teams and involve people to improve productivity, decrease lead times, reduce waste and attain customer quality requirements.
Reviews and analyzes production reports to determine root causes of variance from budget and develops and executes corrective actions.
Recommend and initiate cost reduction programs centered around capital improvements where ROI and pay back criteria are favorable.
Promotes, prepares, and participates in kaizen activities. Sustains results.
Facilitates the execution of daily Gemba walk by assuring the proper utilization of hour-by-hour, SQDC boards and War Room tools.
In conjunction with Human Resource Manager, coordinates appropriate “required to operate” and “required on roles” staffing levels.
Directs the efforts of plant supervision to ensure the consistent application of human resource policies, procedures, and plant rules. Assures adherence to safety accountability guidelines.
Coaches and mentors team members to assure their ongoing development
Stays abreast of new trends and developments in methods, techniques, equipment, tools, materials, and supplies, which might be incorporated into the production process to increase efficiency or better use of resources. Researches and recommends capital equipment purchases.
Participates in special projects and performs other duties as assigned.
Qualifications:
A hands-on leader that is a role model with high integrity, positive influence, and strong business acumen that embraces change and change management, possesses a continuous improvement mindset, and has a passion for exceeding customer and company expectations.
Degree in Engineering, Industrial Technology or Business or equivalent 10 years of staff level leadership experience.
Minimum of 7 years' experience in Operations Management and/or Lean Management.
Printing industry experience is preferred.
Experience in being a change agent in complex transformational activities.
Significant experience in implementation of Lean principals as they apply to manufacturing operations.
Ability to apply structured problem-solving methodologies to determine root cause of problems and provide effective countermeasures.
Excellent communication skills
Advanced excel skills
#APPCAST #LI-CL1
For over a century, Multi-Color Corporation (MCC) has crafted premium labels for the world's most iconic and recognizable brands. Our labels elevate emotional connections with consumers and help brands stand out in competitive markets. Honoring our rich history as a market leader, we focus on the future by developing sustainable packaging solutions and consumer-driven innovations.
MCC combines global reach with the personalized touch of local service through our network of facilities across 25+ countries. More than 12,000 teammates come together to make our industry-leading work possible and bring our True Colors to life. Join us at MCC, where every product is Labeled with Care.
Learn more at *****************
If you need assistance or an accommodation in applying, please contact our Human Resources Department at ***********************.
Multi-Color is committed to providing equal employment opportunities and prohibits discrimination based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
Design Team Manager
Miramar, FL jobs
•Provide leadership and technical guidance to employees delivering repair engineering and reverse engineering / design support to ACD customers.
•Work closely with the ACD General Manager to align engineering goals with company and Coltala Aerospace objectives.
•Collaborate cross-functionally with vendors and internal/external customers.
•Serve as a direct line manager for Florida located employees, ensuring reverse engineering / design solutions meet engineering, quality, performance, and regulatory standards.
•Proactively identify and mitigate technical risks and bottlenecks.
•Lead technical reviews and scope ticket assignments for remote engineering staff.
•Participate in the development and documentation of ACD Consulting technical standard operating procedures.
•Allocate engineering resources appropriately to meet project timelines and budget.
•Oversee scheduling and on-time delivery of engineering assignments.
•Partner with stakeholders to proactively address customer feedback and technical concerns.
•Ensure engineering deliverables are timely, professional, and exceed customer expectations.
Minimum Requirements:
•Bachelor's degree in Engineering or a related technical field, or equivalent aviation maintenance experience (8+ years).
•8+ years of aviation experience, with 2+ years in a leadership role preferred.
•Experience with AMM, IPC, SRM, and CMM data.
•Experience supporting Part 121 airlines and/or Part 145 repair stations.
Abilities Required:
•Proven leadership and team development in aviation maintenance.
•Strong communication, organizational, time management, and problem-solving skills.
•Technical writing proficiency.
•Customer-focused mindset with attention to project timelines and scope.
•Resourceful and proactive work approach.
•Availability for in-person or video business meetings.
•Passion for the aerospace industry.
•Willingness to travel as needed.
•Proficiency in Microsoft Office Suite and other company systems.
•Detail-oriented with the ability to manage multiple priorities.
•Fluency in English.
•Understanding of aviation standards and regulatory compliance.
•Collaboration skills with technical and non-technical teams.
Note: This job description is not intended to be all-inclusive. Additional responsibilities may be assigned as needed.
Operations Manager
New Johnsonville, TN jobs
Founded in 1927, MATHESON is one of the largest compressed gas providers in the world. MATHESON provides everything from onsite air separation plants to small portable gas cylinders and all the services required to support these products and customer applications. We offer semiconductor, medical, welding, bulk, and cylinder gases for customers across the country. MATHESON has over 300 locations and more than 4500 employees in the U.S.
Matheson Gas offers:
Work Hours: Monday through Friday with possible overtime
Full benefits! Health, dental, vision insurance and more
Paid holidays & floating holidays, vacation time, sick days
401(k) program with company match
Job Summary:
The Operations Manager is responsible for the operation of manufacturing ultra-high purity gases for the Electronics & Specialty gas industry in New Johnsonville, TN. The responsibilities include establishing and maintaining operation policies, processes, procedures, training, and safe work practices for all operational employees while fostering a well-trained and motivated staff. This position reports directly to a Director of Operations.
Requirements:
Education - Bachelor's Degree in Engineering or Business Management
Preferred three years knowledge/experience in the electronics and specialty
gas industry
Previous leadership role with increasing responsibilities
Previous experience managing large facilities
Hands on understanding of gas production
Experience in establishing flow rates
Previous operations management experience
Strong computer skills
Working knowledge of six sigma and lean manufacturing practices
Safety training compliance
Matheson is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Executive Assistant Office Manager
Houston, TX jobs
LINK Staffing Services is hiring an experienced Executive Assistant / Office Manager in Houston, TX to support senior leadership and oversee daily office operations. This is a full-time, onsite, direct hire role within a fast-paced corporate environment.
The ideal candidate is highly organized, proactive, and thrives as a trusted partner to executive leadership while owning office operations, vendor management, and internal coordination.
Position Highlights
Location: Houston, TX (Onsite)
Employment Type: Full-time, Direct Hire
Salary: $75,000-$80,000 annually (based on experience)
Schedule: Monday-Friday, onsite
Benefits: Medical, dental, vision, PTO, 401(k), performance-based incentives
Career Growth: Long-term opportunity with a growing Texas-based organization
Key Responsibilities
Executive Assistant Responsibilities
Manage complex executive calendars, scheduling, travel, and communications
Prepare reports, presentations, correspondence, and executive materials
Coordinate high-level meetings, agendas, follow-ups, and cross-functional communication
Handle confidential and sensitive information with discretion and professionalism
Support executive-level projects, strategic initiatives, and priorities
Serve as a reliable administrative partner to senior leadership
Office Manager Responsibilities
Oversee day-to-day office operations to ensure efficiency and professionalism
Order office supplies for multiple locations while controlling costs and budgets
Manage employee onboarding and offboarding processes in coordination with HR
Oversee company leases, contracts, and vendor agreements
Coordinate office vendors, facilities, and service providers
Support budgeting, expense reporting, invoice tracking, and vendor payments
Maintain a well-organized, productive office environment
Assist with internal coordination across departments as needed
Qualifications
Bachelor's degree preferred
5+ years of experience as an Executive Assistant, Office Manager, or senior administrative professional
Proven experience supporting VP- or C-suite-level executives
Strong organizational, time management, and multitasking skills
Advanced proficiency in Microsoft Office and business communication tools
Experience in a corporate or professional services environment
High level of professionalism, discretion, and attention to detail
Compensation & Benefits
Salary: $75,000-$80,000 annually
Medical, dental, vision insurance
Paid time off (PTO)
401(k) retirement plan
About LINK Staffing Services
For over 40 years, LINK Staffing has been a trusted leader in workforce solutions across Texas and beyond. We specialize in staffing for manufacturing, logistics, warehousing, healthcare, and professional services through both contingent and direct hire solutions.
At LINK Staffing, we believe in doing things the right way-putting people first, operating with integrity, and building long-term relationships rooted in trust and results.
Foreign Trade Zone (FTZ) Operations Manager
Washington, DC jobs
Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at
Notice: Know Your Rights: Workplace Discrimination is Illegal
Notice: Pay Transparency Nondiscrimination (English)
Aviso: Transparencia en el Pago No Discriminacio´n (Spanish)
*:**
*Airbus Commercial* * is looking for an * FTZ Operations Manager * to join our team in ** Mobile, AL.**
The FTZ Operations Manager is a strategic leader responsible for overseeing all aspects of Foreign Trade Zone operations. This includes ensuring absolute compliance with U.S. Customs and Border Protection (CBP) regulations and driving operational excellence to maximize duty savings and supply chain efficiency. The manager will serve as the primary subject matter expert, guiding operational teams, collaborating with cross-functional departments, and maintaining a robust compliance program. **Your Working Environment:** Nearby on ‘Airbus Way' you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus' strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond.
*How We Care for You:**
* Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”) *
* Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program. *
* Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages. *
* Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility. *
*Your Challenges:**
*Primary Responsibilities: **
Compliance and regulatory management: 25%*
Serve as the primary liaison with CBP, the FTZ Board, and other regulatory agencies.
Ensure all FTZ activities, including admissions, exports, and zone-to-zone transfers, are fully compliant with federal regulations.
Develop, implement, and maintain the FTZ Operator's Manual, Standard Operating Procedures (SOPs), and internal controls.
Conduct regular internal audits and manage external compliance assessments conducted by CBP.
Operational leadership and process optimization: 30%*
Manage the day-to-day FTZ operations, overseeing a team of FTZ coordinators and inventory control specialists.
Drive continuous improvement initiatives, applying lean principles to enhance efficiency, reduce costs, and optimize the supply chain.
Collaborate with key stakeholders in logistics, warehousing, procurement, and finance to support seamless FTZ operations.
Oversee the freight payment process and work to optimize carrier performance and reduce transportation costs.
Inventory and systems management: 25%*
Oversee the FTZ inventory control and record-keeping systems with a strong emphasis on 100% accuracy.
Utilize FTZ software applications such as Integration Point (now Thomson Reuters ONESOURCE Global Trade) to process admissions, reconciliations, and reporting.
Troubleshoot and resolve complex inventory and logistics issues related to FTZ administration & operations.
Training and development: 10%*
Develop and deliver FTZ training programs to operational staff and internal stakeholders to ensure compliance and increase functional knowledge.
Mentor and lead the FTZ team, fostering a culture of compliance and continuous improvement.
Reporting and analysis: 10%*
Prepare and submit required reports to CBP and the FTZ Board in a timely and accurate manner.
Track and report on FTZ cost savings and operational performance to senior leadership.
Lead analysis for expanding FTZ utilization.
*Your Boarding Pass:**
Required
Bachelor's degree in Logistics, Supply Chain Management, Business, Industrial Engineering, or a related field.
10 years of progressive experience in FTZ operations and U.S. customs compliance.
Demonstrated experience using Integration Point or Once Source software
*Licensure/Certifications:**
*Highly preferred:**
Licensed Customs Broker (LCB)
Certified Customs Specialist (CCS)
Accredited Zone Specialist (AZS)
Certified Zone Specialist (CZS)
*Travel Required: **
20% Domestic and International
*Citizenship:**
Authorized to work in US
*Physical Requirements:**
**Onsite or remote: 60% **
**Vision: able to see and read computer screen and other electronic equipment with screens, able to read documents, reports and engineering drawings.**
**Hearing: able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms. **
**Speaking: able to speak in conversations and meetings, deliver information and participate in communications. **
**Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment**
**Sitting: able to sit for long periods of time in meetings, working on the computer. **
**Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving.**
**Standing: able to stand for discussions in offices or on production floor. **
**Travel: able to travel independently and at short notice.**
**Walking (include routine walking such as to a shared printer to retrieve documents): able to walk through office and production areas including uneven surfaces.**
Take your career to a new level and apply online now! *
A full job description will be provided to candidates who progress to the interview stage or any candidate upon request. *
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. ****Company:**** Airbus Americas, Inc. *Employment Type:* US - Direct Hire *Experience Level:* Professional *Remote Type:* Flexible *Job Family:* Financial Expertise ------ Job Posting End Date: 01.12.2026 ------ Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to .
Datacenter Operations Manager
Westerville, OH jobs
Lab Scheduling & Prioritization
• Coordinate factory witness test schedules across three primary lab locations:
o Dearborn, OH
o Monterrey, MX
o Tijuana, MX
• Prioritize testing activities based on:
o Manufacturing readiness and production schedules
o Sales commitments and customer urgency
o Product type and lab capabilities
• Ensure optimal utilization of lab resources and avoid scheduling conflicts.
Cross-Functional Coordination
Act as the liaison between manufacturing, engineering, lab operations, and sales teams to align on test objectives and logistics.
Facilitate communication and alignment across departments to ensure readiness and minimize delays.
Ensure all required documentation, equipment, and personnel are prepared ahead of scheduled tests.
Customer Engagement
Serve as the primary point of contact for customers attending factory witness tests.
Coordinate logistics for customer visits, including travel, accommodations, and site access.
Ensure customers are informed of test schedules, protocols, and any changes or delays.
Travel & On-Site Support
Travel to lab locations as needed to support high-priority witness tests and ensure schedules are maintained.
Provide on-site coordination and issue resolution during critical testing events.
Process Oversight & Documentation
Monitor the progress of scheduled tests and escalate issues that may impact timelines or customer satisfaction.
Ensure that test documentation, certifications, and reports are delivered promptly and accurately.
Track and report on test completion rates, customer feedback, and scheduling efficiency.
Skills: Skills & Competencies
Strong understanding of data center thermal management technologies, including chillers, fan walls, and liquid cooling systems.
Excellent organizational and time management skills with the ability to manage multiple priorities.
Effective communication and interpersonal skills, especially in customer-facing scenarios.
Proficiency in project management tools (e.g., MS Project, Smartsheet) and ERP systems.
Ability to travel up to 25% domestically and internationally, including to Dearborn, Monterrey, and Tijuana.
Preferred Attributes:
Familiarity with direct-to-chip liquid cooling architectures and CDU integration.
Experience with fan wall deployments and airflow optimization in white space environments.
Multilingual communication skills (English/Spanish) are a plus.
Education:
Bachelor's degree in Mechanical Engineering, Industrial Engineering, Business, or a related field.
5+ years of experience in project coordination or program management, preferably in HVAC, cooling systems, or data center infrastructure.
Experience working with cross-functional teams and managing customer-facing technical projects.
Operations Manager (Electrical)
Atlanta, GA jobs
About Shermco
Since 1974, Shermco has become North America's largest and fastest growing NETA-accredited electrical testing organization. Our focus is to make sure electrical power systems are functioning properly and safely. Additionally, our Professional Engineering Group, Rotating Machinery Division, Renewable Energy Services, and Field Repair and local Repair Service Centers, places Shermco in a position to handle all things electrical, all done with an emphasis on safety and client service.
Position Summary
The Operations Manager will be responsible for overseeing the day-to-day operations of the company, this includes managing staff, ensuring efficient processes, and maintaining high levels of customer satisfaction.
Essential Responsibilities
-Manage and supervise staff, including hiring, training, coaching/mentoring, and doing performance evaluations
-Foster and promote a positive culture within direct report team and collaborating teams
-Demonstrate Shermco's Core Values throughout your work responsibilities including Commitment to Safety, Accountability for Performance, Commitment to Excellence, Service to our Customers
-Act as a guide for all members of the team to ensure the processes, procedures and standards are consistently delivered and adhered to, both at the department and Company level
-Develop and implement operational policies and procedures to ensure efficiency and effectiveness
-Collaborate with other departments to ensure seamless operations and customer satisfaction
-Ensure compliance with all relevant regulations and standards
-Ensure that the team regularly participates in and complies with Company safety programs; employees have necessary new hire safety training, and that annual or periodic safety training is completed for all department employees; assist in the development, implementation and enforcement of workplace safety policies and procedures and with investigations of any accidents/incidents occurring in the department.
-Ensure the satisfactory resolution of concerns or issues, intervening in the more complex or sensitive issues with respect to customers, contracts, human resources, or safety
-Manage budgets and allocate resources appropriately
-Monitor and analyze operational performance metrics to identify areas for improvement -Identify and implement new technologies and processes to improve operations
-Provide regular reports to senior management on operational performance and progress towards goals
-Occasionally perform field work to support the team and business needs
Qualifications
-Bachelor's degree in business administration, operations management, electrical engineering preferred. MBA highly desired
-Any knowledge or experience in Industrial electrical testing, commissioning, engineering considered an asset, electrical testing and commissioning experience is preferred but not required
-Several years progressively responsible experience with at least 5 years of experience in a Senior Management/Operations Management role with P&L Management
-Strong leadership and management skills
-Results-oriented individual with the ability to interpret and effectively manage multiple and competing priorities and timelines.
-Excellent communication and interpersonal skills to effectively communicate with all types of staff, including laborers, trades, technical, professional, management and senior or executive management.
-A professional demeanor and a commitment to a high level of customer service
-Ability to analyze data and make informed decisions
-Experience with budget management and resource allocation
-Knowledge of relevant regulations and standards
-Experience with implementing new technologies and processes
-Be able to perform technical work when needed in the field.
Operations Manager
Chicago, IL jobs
Job Title: Operations Manager
About Us:
SABIN is a design-forward, rapidly growing company specializing in acoustic and lighting solutions. Our innovative approach and commitment to design excellence drive our fast-paced environment. As demand for our products and services continues to grow, we're seeking a dynamic operational leader to join our team. This role offers solid potential for growth and development.
About Your Role at SABIN:
The Operations Manager will be responsible for connecting our manufacturing activities with our commercial activities and business needs; ensuring we have the systems in place to produce quality products on time in a safe and professional manner. Our production environment is both reliant on high levels of craft and engineering. We make our products on demand to suit the needs of the architectural projects we supply; we do not build and stock. You will optimize operations to support this business model. Sabin was founded in 2021 and is now in a period of strong growth; many processes and policies are being established for the first time-you will design and implement new processes and policies in collaboration with our talented existing team. Sabin has operational problems typical of a growing company, with the resources to solve them. In this role, you will report primarily to the CEO and secondarily to the Co-Founder. Sabin has operational problems typical of a growing company, with the resources to solve them. In this role, you will report primarily to the CEO and secondarily to the Co-Founder. You will work with the manufacturing, product development, systems and sales teams to join or lead initiatives to improve and refine our operations for improved performance and results. We need an energetic operational leader to join our effort in continuing to build this great company.
What You'll Do:
Learn and know our business: Learn the ins-and-outs of our business demands and dynamics of our B2B commercial transactions.
ERP Implementation: Contribute to the continued implementation of our ERP and MRP systems for higher efficiency, reporting, and process management.
Production Management: Partner with our manufacturing team to plan our production, scheduling work in prudent ways that best use our factory and team to ship projects out on time.
Material & Purchasing Planning: Partner with our systems team to design more automated processes to ensure that we have the materials needed to build our jobs. Manage the competing pressures of minimizing our lead-times while minimizing our inventory.
Industrial Engineering: Analyze and improve our flow of data, labor and materials, Partner with our engineering, systems and manufacturing teams to implement changes for improved results.
Industrial Engineering: Analyze and improve our flow of data, labor and materials, Partner with our engineering, systems and manufacturing teams to implement changes for improved results.
Desired Qualifications:
Educational Background:A bachelor's degree in engineering, business, or science preferred, other fields are considered.
Manufacturing experience: Direct experience in a manufacturing environment is a core requirement for this role.
Organization & Conscientiousness: Naturally organized, with the ability to be assertive about the needs of the business, while being humane and warm when advocating for the business needs.
Initiative & Collaboration: Be comfortable with SABIN's proactive approach, where we take the lead and actively move projects forward, ensuring their success.
Desired Characteristics:
Organized critical thinker: Methodical and analytical thinking are essential for this role. Your natural mindset must be rational, fact-finding and process oriented. You have the natural reflex to organize and bring order, balanced with a belief in the necessity of nimbleness.
Flexible: Willing to try out differing and opposing ideas, a plainspoken natural mediator and listener. The essence of this role is coordinating and connecting different domains. This requires moderation, deliberation, and adaptability.
Problems Solver: Comfortable with problems, understanding and defining them, and bringing them all to light. Problems are not something to ignore or shy away from but embrace and comprehend fully for solutioning.
Learner: Curious, striving. You know you don't know everything and are always learning, you believe in continuous improvement, growth, and forward-facing transformations. You expect the same from team-mates, at a rate that works for the business goals and team.
Multi-disciplinary Tendencies: We seek candidates that show a track record of versatility. This role spans different types of work, having a natural interest and experience in a variety of disciplines gives your viewpoint more credibility as a collaborator.
Comfort with complexity: A mind that enjoys games and puzzles-for project management, untangling logistics puzzles and balancing multi-domain interactions to serve our customer best.
Imaginative: This is a problem-solving role, the ability to imagine completely new solutions, new ways of working and creatively solve problems is imperative.
Positive and Proactive: Leadership by example, this role requires a hands-on individual. Someone who is proactive, takes initiative, and inspires the same in team-mates.
Team sports experience and experience in losing / hardship is a strong plus.
Our Commitment to You:
We offer competitive pay and benefits, and the space to do great work.
SABIN places the highest priority on cultivating an engaging, rewarding and collaborative workplace. We are building an inclusive and creative environment---this opportunity for creative and professional growth is vital to us.
We have high expectations for ourselves and each other, we work diligently and kindly and listen to one another.
Why Join Us?
This is a unique opportunity to join a growing, vibrant company at the forefront of design in the acoustic and lighting industry. You will have the chance to take ownership of your work and the trust to do so. Your ability to adapt, learn, and grow with us will be key to your success and ours.
To learn more about SABIN and our products, please visit SABIN.DESIGN
Operations Manager
West Palm Beach, FL jobs
🚀 Operations Manager - Commercial Restoration
📍 West Palm Beach / Fort Lauderdale, FL
🏢 Client: Valcourt Building Services - A national leader in commercial envelope restoration, waterproofing, concrete repair, and window services
💲 Compensation: On-Target Earnings (OTE) $180K+
Are you ready to take the next big step in your career? Valcourt, a nationally respected leader in commercial restoration and waterproofing, is seeking a driven Operations Manager to lead high-profile projects across South Florida.
This is your chance to own the operations side of multimillion-dollar projects, mentor a talented team, and make a direct impact on company growth-all while working with a company known for quality, safety, and career advancement.
Why You'll Love This Role
✅ High-visibility position reporting directly to the General Manager
✅ Manage diverse, challenging restoration and waterproofing projects
✅ Lead and mentor top-tier Project Managers, APMs, and Superintendents
✅ Play a hands-on role in shaping project outcomes, client relationships, and operational success
✅ Join a company that rewards performance, values innovation, and invests in your growth
What We're Looking For
5+ years of construction operations experience (concrete restoration or waterproofing strongly preferred)
Track record of overseeing project portfolios $20M+
Strong financial management and reporting expertise
Proficiency with tools like Procore, CMiC, Viewpoint, or Microsoft Project
PMP certification preferred (but proven leadership is just as important)
What's in It for You
💰 Competitive base salary-up to $150,000 (based on experience)
🎯 Performance-based bonus opportunities
🚗 Company vehicle or allowance
🩺 Comprehensive medical, dental, and vision coverage
💼 401(k) with company match
🌴 Paid time off + holidays to recharge
This is more than just a job-it's an opportunity to build your legacy at one of the most respected restoration firms in the country.
👉 Ready to lead? Apply today or message me directly for a confidential conversation. Referrals are always welcome!
Bob Bell
************
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Operations Manager
Las Vegas, NV jobs
When it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees. For over 100 years, BakeMark has stood for excellence in quality and service, for our customers, our stakeholders and our colleagues. We attribute our success to our colleagues and their contributions towards meeting the needs of our customers and stakeholders. We shall share our values and ways of working. We are passionate about the baking industry. We excel at creating strong partnerships within the company and with our loyal customers. We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service.
With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and service. BakeMark is a manufacturer and distributor with 23 branches conveniently-located across the U.S.
At BakeMark we appreciate our employees and their families and offer a competitive pay and a full suite of benefits:
Competitive Compensation
Health, Dental, Vision & Life Insurance (Comprehensive healthcare benefits package, with many coverage options at a very low employee cost)
401K (generous retirement benefits) with a Company Match
Paid Holidays and Paid Time Off
SUMMARY:
Directs and coordinates activities of warehouse and transportation operations to obtain optimum use of equipment, facilities, and personnel by performing the following duties personally or through associates.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Clear reporting on the period GM report is a key requirement, with clear actions for deficiencies as well as opportunities. The report should prompt an open discussion of all other issues as well as responsible reporting on the period report. A clear insight into the working of the branch and the company should be the outcome.
Directs all warehouse and transportation operations, closely interacting with department associates.
Reviews results of warehouse and transportation operations, compares them to budget. Works Branch General Manager, to take corrective actions to achieve results.
Responsible to review sales levels in order to determine allocation and assignment of associates for warehouse and distribution departments. Manages and prioritizes, projects, and schedules.
Reviews and analyses weekly and period reports. Makes recommendations or takes actions to achieve desired results.
Responsible for all areas of inventory control and implementing BakeMark Best Practices.
Responsible for sanitation and physical condition of warehouse, material handling equipment, and rolling stock. Schedules and supervises all repairs as needed, to include review of bids, and subsequent service agreements. Recommends capital expenditures for acquisition of new equipment to increase efficiency and services of operations department.
Responsible for managing food safety and security for the branch.
Responsible for the safety of departmental associates and visitors. Directs investigations of all accidents, and recommends corrective actions. Follows up to ensure that appropriate corrective actions are taken.
Ensures compliance with warehouse and transportation related administrative policies, procedures, safety rules, and governmental regulations.
Directs salvage of products identified as damaged or spoiled.
Directs investigations into causes of customer or shipper complaints and responds accordingly. Follows up on ALL customer requests and inquiries to ensure appropriate response is made and customer is satisfied.
Works closely with union representatives at bargaining unit Branches. Serves as first point of contact for union communication and grievances.
Treats all customers (both internal and external) with respect, courtesy, and kindness.
Upholds and complies with policies and attitudes adopted by the company.
BakeMark is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with the requirements of all applicable state and federal laws, on the basis of race, color, religion, gender, sexual orientation, marital status, national origin, ancestry, disability, medical condition, age or any other basis prohibited by law.
Operations Manager
Houston, TX jobs
When it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees. For over 100 years, BakeMark has stood for excellence in quality and service, for our customers, our stakeholders and our colleagues. We attribute our success to our colleagues and their contributions towards meeting the needs of our customers and stakeholders. We shall share our values and ways of working. We are passionate about the baking industry. We excel at creating strong partnerships within the company and with our loyal customers. We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service.
With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and service. BakeMark is a manufacturer and distributor with 23 branches conveniently-located across the U.S.
At BakeMark we appreciate our employees and their families and offer a competitive pay and a full suite of benefits:
Competitive Compensation
Health, Dental, Vision & Life Insurance (Comprehensive healthcare benefits package, with many coverage options at a very low employee cost)
401K (generous retirement benefits) with a Company Match
Paid Holidays and Paid Time Off
SUMMARY:
Directs and coordinates activities of warehouse and transportation operations to obtain optimum use of equipment, facilities, and personnel by performing the following duties personally or through associates.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Clear reporting on the period GM report is a key requirement, with clear actions for deficiencies as well as opportunities. The report should prompt an open discussion of all other issues as well as responsible reporting on the period report. A clear insight into the working of the branch and the company should be the outcome.
Directs all warehouse and transportation operations, closely interacting with department associates.
Reviews results of warehouse and transportation operations, compares them to budget. Works Branch General Manager, to take corrective actions to achieve results.
Responsible to review sales levels in order to determine allocation and assignment of associates for warehouse and distribution departments. Manages and prioritizes, projects, and schedules.
Reviews and analyses weekly and period reports. Makes recommendations or takes actions to achieve desired results.
Responsible for all areas of inventory control and implementing BakeMark Best Practices.
Responsible for sanitation and physical condition of warehouse, material handling equipment, and rolling stock. Schedules and supervises all repairs as needed, to include review of bids, and subsequent service agreements. Recommends capital expenditures for acquisition of new equipment to increase efficiency and services of operations department.
Responsible for managing food safety and security for the branch.
Responsible for the safety of departmental associates and visitors. Directs investigations of all accidents, and recommends corrective actions. Follows up to ensure that appropriate corrective actions are taken.
Ensures compliance with warehouse and transportation related administrative policies, procedures, safety rules, and governmental regulations.
Directs salvage of products identified as damaged or spoiled.
Directs investigations into causes of customer or shipper complaints and responds accordingly. Follows up on ALL customer requests and inquiries to ensure appropriate response is made and customer is satisfied.
Works closely with union representatives at bargaining unit Branches. Serves as first point of contact for union communication and grievances.
Treats all customers (both internal and external) with respect, courtesy, and kindness.
Upholds and complies with policies and attitudes adopted by the company.
Adhere to all company policies, procedures and safety rules as stated in the Employee Handbook and otherwise posted or communicated.
Other duties may be assigned to meet Company goals.
BakeMark is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with the requirements of all applicable state and federal laws, on the basis of race, color, religion, gender, sexual orientation, marital status, national origin, ancestry, disability, medical condition, age or any other basis prohibited by law.
Receptionist/Office Manager
San Jose, CA jobs
We are seeking a highly organized, professional, and proactive Receptionist/Office Manager to join our Admin Team. This role will serve as the first point of contact for visitors and callers while ensuring the smooth operation of daily office functions. The ideal candidate is detail-oriented, personable, and capable of managing multiple priorities in a fast-paced construction environment. This role blends traditional office management responsibilities with front desk duties, supporting both administrative operations and visitor-facing interactions.
*Position is Full-Time in our San Jose, CA Office
Responsibilities
Front Desk & Reception
Serve as the primary point of contact for all incoming calls and visitors, providing a welcoming and professional customer experience.
Manage the main phone line, screen calls, and direct inquiries to the appropriate team members.
Receive deliveries, sort mail, manage visitor sign-in procedures, and maintain the front lobby's professional appearance.
Office Administration & Coordination
Oversee daily office operations, including ordering/stocking office snacks/supplies, coordinating vendor services, and maintaining office equipment including coffee machine.
Support company leadership and project teams with administrative tasks such as document preparation, filing, scanning, and data entry as needed.
Manage incoming and outgoing mail, shipping, and courier services.
Team & Culture Support
Work collaboratively to support the admin, HR, accounting, and leadership with clerical tasks.
Help set up/take down internal events, trainings, and office gatherings.
Qualifications
2+ years of administrative, office management, or receptionist experience; construction experience preferred.
Excellent verbal and written communication skills.
Strong organizational skills with the ability to prioritize and multitask effectively.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with construction software (e.g., Bluebeam or similar) is a plus.
Professional demeanor with a customer-service mindset.
Ability to maintain confidentiality and handle sensitive information.
Preferred Skills
Positive, team-oriented attitude.
Strong attention to detail.
Ability to anticipate needs and proactively solve problems.
Comfortable interacting with guests, clients, vendors, and field staff.
Reliable, punctual, and consistent in delivering high-quality administrative support.
What We Offer
Competitive compensation based on experience
Comprehensive benefits package including 100% employer paid medical, dental and life insurance. Voluntary Vision Plan
401(k) with company match
Paid vacation and holidays
Employee Assistance Program (EAP)
Team Building Events
Pay range and Compensation package
The base hourly range for this role is $31.25 -$40.87 per hour, Non-Exempt. The range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education and certifications. The range listed is just one component of the total compensation package for employees.
Equal Opportunity Statement
We are proud to be an Equal Opportunity Employer. All employment decisions-including recruitment, hiring, placement, promotion, compensation, training, layoffs, and termination-are made without regard to race, color, religion, creed, national origin, ancestry, sex, pregnancy, gender identity or expression, sexual orientation, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law.
Licensing Operations Manager
San Leandro, CA jobs
About the Role
The Licensing Operations Manager is a key member of the licensing team, responsible for driving operational excellence and supporting the execution of licensed product initiatives. This role partners closely with internal cross-functional teams and external licensed partners to ensure projects move forward efficiently, accurately, and on time.
This position is ideal for someone with strong project management instincts, operational discipline, and a working knowledge of product or merchandising workflows. The work performed in this role directly supports the success and scalability of our licensing business.
You'll Make a Difference By
Licensing Operations & Project Management
Managing day-to-day operations for licensing initiatives, including timelines, deliverables, approvals, and documentation.
Owning project tracking across two existing licensed partners, ensuring milestones, calendars, and deliverables are met
Serving as the central point of coordination for licensing activities, partner communications, and internal approvals
Maintaining licensing calendars, trackers, and dashboards to provide visibility and accountability across projects
Cross-Functional Collaboration
Partnering closely with Legal, Product, Merchandising, Compliance, Marketing, DTC, and Business Development teams to ensure seamless execution of licensing workflows
Acting as a liaison between licensors, licensees, and third-party partners to support alignment and issue resolution
Supporting DTC teams with licensed third-party product coordination, timelines, and launch readiness
Data, Systems & Process Optimization
Maintaining accurate data within licensing databases and systems; ensuring data integrity and version control
Generating regular reports and analytics related to license status, compliance, KPIs, and partner performance
Assisting in audits, reviews, and compliance checks as needed
Identifying opportunities to streamline workflows, improving operational efficiency, and reducing risk
Supporting the creation and maintenance of SOPs, checklists, templates, and best practices for licensing operations
Vendor & Partner Support
Supporting vendor and third-party relationships related to licensing, including regulatory consultants, application portals, and agencies
Ensuring consistent application of internal policies and regulatory requirements across all licensing projects
Additional Responsibilities
Supporting special projects and process improvement initiatives within the licensing department
Providing general operational and administrative support as the licensing business continues to grow
About You
3+ years of experience in operations, project coordination, or licensing; experience in product-driven or consumer goods environments preferred.
Background or working knowledge of product development, merchandising, or retail workflows strongly preferred.
Proven project management skills with the ability to manage multiple priorities in a fast-paced environment.
Strong organizational skills and high attention to detail.
Excellent written and verbal communication skills.
Comfortable working cross-functionally and managing external partners.
Experience working with regulatory bodies or government agencies is a plus.
Self-starter with a proactive, solutions-oriented mindset.
Merchandising experience or a strong understanding of product assortment planning, line architecture, and retail or DTC merchandising workflows is a plus.
About Ariat
Ariat is an innovative, outdoor global brand with roots in equestrian performance. We develop high-quality footwear and apparel for people who ride, work, and play outdoors, and care about performance, quality, comfort, and style.
The salary range for this position is $85,000 - 95,000 per year.
The salary is determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data for geographic locations. Ariat in good faith believes that this posted compensation range is accurate for this role at this location at the time of this posting. This range may be modified in the future.
Ariat's holistic benefits package for full-time team members includes (but is not limited to):
Medical, dental, vision, and life insurance options
Expanded wellness and mental health benefits
Paid time off (PTO), paid holidays, and paid volunteer days
401(k) with company match
Bonus incentive plans
Team member discount on Ariat merchandise
Note: Availability of benefits may be subject to location & employment type and may have certain eligibility requirements. Ariat reserves the right to alter these benefits in whole or in part at any time without advance notice.
Ariat will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local laws. Ariat is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis protected under federal, state, or local law. Ariat is committed to providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, email *************************.
Please see our Employment Candidate Privacy Policy at ********************* to learn more about how we collect, use, retain and disclose Personal Information.
Please note that Ariat does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agreement, Ariat will not consider or agree to payment of any referral compensation or recruiter/agency placement fee. In the event a recruiter or agency submits a resume or candidate without a previously signed Agreement, Ariat explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted directly to hiring managers, are deemed to be the property of Ariat.
Bottling Operations Manager
Tampa, FL jobs
What is Cirkul?
Cirkul is a rapidly growing beverage technology company on a mission to make a healthier world by helping people enjoy drinking more water.
The team at Cirkul developed an innovative beverage delivery system that makes drinking more water delicious, fun, and personalized. The technology reduces the shipping weight of bottled beverages by 96% and uses 84% less plastic. Cirkul offers its customers 100+ unique flavors, all with no sugar, zero calories, no artificial colors, and a range of functional enhancements online, at Walmart, and other retailers across the United States.
What is this role?
As the Bottling Operations Manager for Cirkul you will be responsible for overall operational metrics for a new bottling department. You will coach and develop salary and hourly team members into a high performing work system with an outstanding culture that solves problems, overcomes obstacles, and generates world class results. The Operations Manager will partner with Engineering, Quality Assurance, HR, and multiple other departments to deliver world class results.
The Bottling department is a new technology for Cirkul and the Operations Manager will need to leverage their experience and skill to develop the technology, systems and processes, and educate the balance of the company on best practices.
What does an average day look like?
Driving Results: Manage and improve all KPIs including safety, quality, production, cost, and staffing to world class levels
Taking Ownership: Lead all areas of the production department and creatively solve problems to drive Quality, Growth and Production
Making Decisions: Apply Cirkul's best practices while developing new best practices where needed
Cultivating Relationships: Attract, Retain, Coach, Develop and empower employees to develop a highly skilled and flexible organization.
Instilling Trust: Develop and Implement a world class culture and work system
Customer Focus: Ensure that Cirkul's quality and production standards are being met to deliver a high quality product to our customers every time
What background should you have?
5+ years leading in a high velocity bottle filling and packaging organization in roles of increasing responsibility
Candidates with all aspects of bottling are preferred, including Quality Assurance, sanitation, sorting, orienting, filling, capping, collating, case packing, water handling, mineralization, blow molding, customization, and storage.
Demonstrated ability to manage Quality Assurance while obtaining production goals.
High level of understanding in world class manufacturing excellence and continuous improvement systems and processes
Demonstrated ability to manage safety results and safety culture
Demonstrated ability to deliver world class results in a highly demanding work environment while maintaining high standards and holding others accountable for getting strong results the right way
Demonstrated ability to make autonomous decisions with minimal guidance
Strong organizational, communication, and leadership skills
Willing to work hard, stay until the job is complete, and demonstrate resilience
Have a positive attitude, willing to work with multiple levels of employees, and thrive in a fast paced environment.
What do we offer?
Competitive salary based on experience and market
Generous benefits, 401k match, and PTO (even insurance for your fur babies!)
Employee discounts on Cirkul products
Opportunity to work with a best in class team, in a hyper growth company, taking over the hydration industry
A culture that rewards results
Please note: At this time, we will not provide sponsorship for employment visas. Candidates must be authorized to work in the United States without current or future sponsorship.
Please review our privacy policy here.
Cirkul, Inc. is an Equal Opportunity Employer. We believe in hiring a diverse workforce and are committed to sustaining an equitable and inclusive, people-first environment. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. If you'd like more information about your EEO rights as an applicant under the law, please download the available
EEO is the Law
&
EEO is the Law Supplement documents.
Customer Support Service Manager
Spokane, WA jobs
Job Description
FLSA Status: Exempt
Overall responsibilities/accountability for all aspects of training and support of CSR representatives including Administrators. Maintaining high level of customer service and meeting all financial deadlines.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Provides a courteous and professional relationship with all customers, cities, subordinates, co-workers and managers “Treat others as you would want to be treated”
Meets and exceeds customer service experience and financial deadlines.
Properly train Leads and CSR's in customer service, operational procedures, time-card completion and professionalism.
Conduct audits through audio advisory and reporting. Take necessary action as needed.
Ensure cleanliness, desk organization and safety throughout facility. Regular monitoring and promptly taking action as needed.
Create, implement, and maintain strategies for maximization of parking owed while providing excellent customer service.
Processing is timely and accurate within established guidelines.
Ensure Leads are maintaining expectations.
Onboarding and training of new CSR's. Scheduling of CSR staff.
Performs data entry.
Assures CSR tasks are completed and accurate.
Performs general clerical and administrative office duties, such as maintaining and organizing files.
Assists in special projects as assigned.
IT contact and resolution
Training Materials maintained and updated.
Oversee data posting and review NetSuite.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE: One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
MATHEMATICAL SKILLS: Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to interpret bar graphs.
REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance. The employee must occasionally lift and/or move up to 25 pounds. WORK
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Other: Able to transfer/relocate to another facility/location without notice at any time.
Note: All employees are subject to internal audits to ensure compliance of all policies and procedures related to recording, handling and depositing of money received and of other duties assigned. In the event an employee fails an internal audit, the consequence may be disciplinary action, up to and including termination of employment.
Salary: We maintain broad salary ranges for our roles in order to account for variations in experience, training skills, geographic location, and market conditions, as well as to reflect our differing products and lines of business. The pay range referenced is as of the time of the job posting.
Benefits:
Full-Time Employees
For full-time employees, we offer a comprehensive benefits package (subject to elections and eligibility) that includes Medical, Dental, Vision, Health Savings Accounts and/or Flex Spending Accounts, Employer Provided Life and AD&D Insurance, Voluntary Life Insurance and AD&D, Employer Provided Long-Term Disability Insurance, Voluntary Short-Term Disability Insurance, Personal Accident Plan, Employee Assistance Program, Non-Qualified Deferred Compensation Plan, and Tuition Reimbursement.
We offer 8 paid holidays per calendar year, paid sick leave, and paid vacation once eligibility requirements are met.
Part-Time Employees:
The company offers paid sick time to all employees once eligibility requirements are met.
We are committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Manager Licensee Support
Bloomfield, NJ jobs
Department
Life Cycle Services
Employment Type
Permanent - Full Time
Location
Bloomfield - New Jersey
Workplace type
Hybrid
Compensation
$150,000 - $200,000 / year
Reporting To
Sr Dir Licensee Support
Key Responsibilities Skills, Knowledge & Expertise Job Benefits About Lummus Technology
Lummus Technology is the global leader in developing technology solutions that make modern life possible and focus on a more sustainable, low carbon future. We license process technologies in clean fuels, renewables, petrochemicals, polymers, gas processing and supply lifecycle services, catalysts, proprietary equipment and digitalization to customers worldwide.
Manager, Customer Support
Boynton Beach, FL jobs
Are you interested in driving customer success and the utilization of cutting edge, innovative products and analytical instruments? Do you thrive on defining team goals, driving customer engagement, and creating winning customer experiences? Do you love idea of helping customers and technical end users learn how to use new products, troubleshoot existing instruments, and improve sustainability of instruments? If you answered yes, let's discuss our Manager, Customer Support role today!
Snapshot of What You'll Do:
The Customer Support Manager leads the Customer Support organization unit which is responsible for the following functions:
Customer Support: Providing the best possible technical support to our customers (sales subsidiaries and distribution partners), answering all service-related and standard questions concerning our products, passing on customer feedback and customer requirements to those responsible to sustainably improve product quality, and providing additional ideas for future product developments.
Repair: Providing fast, high-quality, and cost-effective repairs for customers in-house.
The Impact You'll Make:
The Customer Support Manager has excellent troubleshooting skills, product knowledge, and engages with inter-company teams to drive successful initiatives. Job duties include:
Ensuring every staff member receives the appropriate mentoring and development needed to be successful by conducting regularly scheduled meetings and providing enriching guidance and feedback
Ensuring all service employees are properly trained and cross-trained on instruments by auditing trainings and providing feedback
Ensuring all service employees are properly trained and cross-trained on support (email, web, CRM) by auditing interactions and providing feedback
Monitoring customer service feedback and implementing and tracking improvements
Managing the improvement process for OBF and warranty repair cases up to the final C1 quality notification
Creating error statistics (notifications from customer sites) and informing the people responsible
Maintaining constant communication and contact with staff to pass on information and to maintain an open, positive, cooperative, and productive work environment
Performing repairs internally and supporting those responsible for service at the subsidiaries and sales partners
Processing repairs and returns, and adjustment of in-house instruments
Monitoring all projects assigned to department staff
Managing staff schedules to ensure appropriate coverage to support organizational requirements
The position requires up to 10% overnight travel domestically and internationally
Ensuring compliance as appropriate with US Export Administration Regulations, and reporting any deviations to Compliance Officer or Administrator
Planning and monitoring personnel capacities, cost centers, and internal orders
Optimizing processes, workflows, and workplaces and maintaining order and tidiness in the customer support department
All other duties as assigned
Education and Experience
The Customer Support Manager requires a combination of education, business understanding and good leadership, troubleshooting and communication skills. This role requires the following:
Bachelor's Degree in Electronics, Mechanical Engineering, Chemistry, Physics or related field
7 years of experience in technical customer support
5 years of experience managing a team
Strong customer service and communication skills
Demonstrated ability to handle multiple tasks in a fast-paced environment
Familiarity with SAP ERP, CRM or similar business process systems
Preferred skills include:
Master's Degree in Electronics, Mechanical Engineering, Chemistry, Physics or related field
Competencies We Look For:
The Customer Support Manager uses a variety of technical skills, industry knowledge and soft skills including:
Commitment & Initiative:
Leads according to the principles, vision and values of the organization
Shows strong support and enthusiasm in their work assignments
Launches projects timely, balances workloads and distributes work efficiently
Communication & Emotional Intelligence:
Provides clear instruction to employees, explains how product or process works, and is available to answer any questions that may arise
Ability to get a point across, create a compelling presentation and get buy-in for ideas
Inspires others to achieve better results and demonstrate emotional intelligence
Collaboration & Teambuilding
Works well with others on internal and external teams through interpersonal skills
Creates cross-functional teams that utilize the highest skill levels and provide developmental opportunities
Build rapport with other departments, build alliances and negotiates effectively
Critical Thinking & Problem Solving:
Approaches problem solving logically, researches options, avoids biases and focuses on meaningful data to draw the right conclusions even under pressure
Effectively identifies challenging or complex issues, evaluates options, and resolves in the best interest of the organization
Performs analysis to assess the needs of the department and creates a plan to meet the requirements
Department Accountability & Capacity:
Takes responsibility for all work activities and personal actions, follows through on commitments, and acknowledges and learns from mistakes
Can fully explain job duties and projects for all direct staff and redistributes work effectively
Can fully explain the scope, utilization, efficiency and value-added tasks of each employee
Employee Management & Development:
Demonstrates the ability to manage, lead and enable others
Helps employees progress in their career by mentoring on a consistent basis
Continuously clarifies responsibilities, priorities and expectations that align with company goals
Goal Development & Execution:
Identifies measurable opportunities for department and staff to improve
Creates opportunities to stretch staff out of their comfort zone
Puts into effect of a plan, order, or course of action with a certain degree of immediacy or urgency and does not hesitate or delay moving forward
Integrity & Financial Acumen:
Behaves honorably and ethically, is truthful and can be trusted
Understands and monitors the financial aspects including wages, allocations and expenses within area of responsibility
Uses sound judgement in decision making regarding financial matters
Quality & Innovation:
Works to the highest of quality standards by anticipating problems, testing and checking their work, and pays close attention to detail
Continuously looks for way to improve quality within their department and offers suggestions to others areas
Creates new and better ways for the organization to be successful while adapting to change and engaging in continuous learning to promote the growth of the individual and the organization.
Time Management & Dependability
Ability to achieve desired results within given time frames and decide between conflicting priorities
Shows up to work on time and is fully utilized and accounted for during work hours
Is relied upon and available when additional time and effort is required
Supervision Exercised
This role has supervisory responsibilities for 5 or more employees and participates in multiple projects and cross functional teams.
Physical Requirements & Working Conditions
While performing the duties of this position, the employee is regularly required to sit, stand, walk, observe, communicate and handle items such as computers, machinery and other equipment. The employee must occasionally lift and/or move up to 20 pounds.
Position requires the ability to obtain a Passport for international travel.
In regards to organizational issues, the employee will comply with the regulations set forward in the Anton Paar Employee Handbook, except if otherwise stated.
Anton Paar QuantaTec Inc. is an Equal Opportunity Employer. Employment opportunities at Anton Paar QuantaTec Inc. are based upon one's qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to: age, race, color, religion, sex, pregnancy, childbirth or related medical condition, sexual orientation, gender identity, national origin, genetic information, sickle cell trait, marital status, disability, veteran status or any other characteristic protected by law.
#LI-JM2
Auto-ApplyTechnical Support Manager - Southeast
Florida jobs
The Regional Technical Support Manager will maintain a territorial position while supporting the customers and maintaining dealer network relationships and understanding changing / developing needs by meeting those needs with improved and standardized processes.
The role will work closely with the Service Area Manager as well as, Customer Service and Sales Teams to ensure that Cemen Tech provides the highest level of service and support available to the established territory. The current assigned territory includes South Carolina, Georgia, Florida, Alabama and Mississippi.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.
More specifically, the person will:
Maintain and nurture existing customer and dealer relationships.
Gather customer input to understand customer needs and communicate Voice of the Customer (VOC) to the factory.
Prepare and present training materials in both an office environment and in the field/at work site environments, as needed.
Understand and communicate information regarding company products, services, and policies and procedures to new and existing customers.
Provide on-going dealer training in areas relating to parts and service and related processes.
Understand dealer agreements and required performance and policy compliance for dealerships.
Possess and maintain thorough knowledge of company product information.
Attend and participate in business/trade events and company meetings.
Coordinate dealer-to-factory and vice versa relationship dialogue.
Conduct product demonstrations for customers and dealers.
Assist customers and dealers with technical and service-related questions and repairs.
Log in and assist customer and dealer technical and parts requests through the factory call center.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION - EXPERIENCE - COMPUTER SKILLS
3 - 5 years industry experience, or equivalent combination of education and experience preferred.
Minimum of 2 years of hands-on service repair skills preferred.
Ability to regularly travel to dealer and customer locations.
Demonstrated presentation skills to individuals and/or groups at all levels of an organization.
Creative, flexible and innovative team player.
Excellent problem resolution and consultative customer service skills.
Strong organizational skills; able to manage priorities and workflow in a busy and varied environment.
CORE VALUES - Listed in bold below are Cemen Tech's six Core Values including an example of each Core Value.
Positive Mindset - We know our attitude affects our performance.
Ingenuity - Better, Faster, Easier
Accountable - We accept responsibility for our actions.
Do the Right Thing - We will stay productive and be contributors.
Engaged - Listening to understand...acting to accomplish.
Safety - We will reinforce safe habits by our own actions.
COMPETENCIES
To perform this position successfully, individual should demonstrate the following work competencies:
Problem Solving - Identifies and resolves issues in a timely manner.
Communication Skills - Speaks clearly, listens and receives clarification, respond to questions.
Dependability - Follows instructions, responds to management direction, and takes responsibility.
Quality Assurance - Demonstrates accuracy and thoroughness.
Ethics/Professionalism - Treats people with respect; Works ethically and with integrity.
Organizational Support - Follows policies and procedures.
Judgment - Exhibits sound and accurate judgment.
Safety and Security - Observes safety and security procedures; Uses equipment properly.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee:
Must be able to frequently stoop/bend.
Must be able to regularly use hands and arms.
Must be able to regularly stand and walk.
Must be able to lift and/or move up to 30 pounds.
Must be able to travel by vehicle or plane up to 50% of the workday.
ENVIRONMENTAL ADAPTABILITY
The noise level in the work environment is usually moderate.
Cemen Tech, Inc. is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, The Employer will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with Cemen Tech, Inc.
Auto-ApplyTechnical Support Manager - Southeast
Florida jobs
The Regional Technical Support Manager will maintain a territorial position while supporting the customers and maintaining dealer network relationships and understanding changing / developing needs by meeting those needs with improved and standardized processes.
The role will work closely with the Service Area Manager as well as, Customer Service and Sales Teams to ensure that Cemen Tech provides the highest level of service and support available to the established territory. The current assigned territory includes South Carolina, Georgia, Florida, Alabama and Mississippi.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.
More specifically, the person will:
Maintain and nurture existing customer and dealer relationships.
Gather customer input to understand customer needs and communicate Voice of the Customer (VOC) to the factory.
Prepare and present training materials in both an office environment and in the field/at work site environments, as needed.
Understand and communicate information regarding company products, services, and policies and procedures to new and existing customers.
Provide on-going dealer training in areas relating to parts and service and related processes.
Understand dealer agreements and required performance and policy compliance for dealerships.
Possess and maintain thorough knowledge of company product information.
Attend and participate in business/trade events and company meetings.
Coordinate dealer-to-factory and vice versa relationship dialogue.
Conduct product demonstrations for customers and dealers.
Assist customers and dealers with technical and service-related questions and repairs.
Log in and assist customer and dealer technical and parts requests through the factory call center.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION - EXPERIENCE - COMPUTER SKILLS
3 - 5 years industry experience, or equivalent combination of education and experience preferred.
Minimum of 2 years of hands-on service repair skills preferred.
Ability to regularly travel to dealer and customer locations.
Demonstrated presentation skills to individuals and/or groups at all levels of an organization.
Creative, flexible and innovative team player.
Excellent problem resolution and consultative customer service skills.
Strong organizational skills; able to manage priorities and workflow in a busy and varied environment.
CORE VALUES - Listed in bold below are Cemen Tech's six Core Values including an example of each Core Value.
Positive Mindset - We know our attitude affects our performance.
Ingenuity - Better, Faster, Easier
Accountable - We accept responsibility for our actions.
Do the Right Thing - We will stay productive and be contributors.
Engaged - Listening to understand...acting to accomplish.
Safety - We will reinforce safe habits by our own actions.
COMPETENCIES
To perform this position successfully, individual should demonstrate the following work competencies:
Problem Solving - Identifies and resolves issues in a timely manner.
Communication Skills - Speaks clearly, listens and receives clarification, respond to questions.
Dependability - Follows instructions, responds to management direction, and takes responsibility.
Quality Assurance - Demonstrates accuracy and thoroughness.
Ethics/Professionalism - Treats people with respect; Works ethically and with integrity.
Organizational Support - Follows policies and procedures.
Judgment - Exhibits sound and accurate judgment.
Safety and Security - Observes safety and security procedures; Uses equipment properly.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee:
Must be able to frequently stoop/bend.
Must be able to regularly use hands and arms.
Must be able to regularly stand and walk.
Must be able to lift and/or move up to 30 pounds.
Must be able to travel by vehicle or plane up to 50% of the workday.
ENVIRONMENTAL ADAPTABILITY
The noise level in the work environment is usually moderate.
Cemen Tech, Inc. is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, The Employer will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with Cemen Tech, Inc.
Auto-ApplyAssistant Support Manager
Saint Louis, MO jobs
Be Part of our Circle.
We empower people to live their best life. That is our mission-not only to those we serve, but to those we employ. This mutually shared sense of purpose drives our decisions and actions. Come as you are and achieve better lives as part of the St. Louis Arc family of individuals in this vital role.
The Support Manager is a full-time (40 hours/week) role earning $24.00/hour
What you will do:
Maintain an understanding of 2-6 individuals' plans and appropriate implementation practices
Actively engage individual's growth in daily living skills including, but not limited to, hygiene support, meal preparation, dressing, and maintaining a clean environment
Transport individuals to and from activities and scheduled appointments
Assist and mentor new staff: daily notes, worksite orientation, and supervised medication passes
Understand and implement standards for Daily Note completion and review
Collaborate with the nursing team to follow and implement nursing plans (medications, physical supports, diets, and transportation to doctor's appointments) and ensure staff have an understanding of expectations
Execute all tasks and responsibilities as assigned by the Support Manager
Act as interim Support Manager in the Support Manager's absence
What you can expect from us:
We'll celebrate and empower your unique gifts and contributions.
We'll help you help others. You'll be embraced and uplifted in our inclusive circle of support.
You'll have a voice and the autonomy to put into action your ideas for doing your job better-and serve others better.
Hands-on leadership that empowers team member innovation.
Opportunities to learn and grow, plus benefits to support your personal and professional well-being-such as health insurance, retirement, and time off.
STUDENT LOAN REPAYMENT ASSISTANCE
Full-Time hourly direct care staff may be eligible for up to $250 per month paid directly to their student loan vendor. Ask your recruiter for details.
What we expect of you:
The flexible, respectful individual we see is an innovative and quick thinker with these qualifications:
Join others with your impeccable interpersonal skills, good intentions, and compassion to help people.
High school diploma
Some college preferred
Two or more years of experience supporting individuals with intellectual and/or developmental disabilities, education, medical, or human services field
Some supervisory experience in a related field preferred
We look forward to welcoming someone with the following knowledge and skills:
Ability to manage multiple priorities
Ability to collaborate and work as a teamâ¯â¯
Ability to communicate effectively and professionally, both verbally and in writing
Proficient computer skills, including the ability to use electronic health records systems
Ability to work independently including making critical decisions in emergency situations
Ability to complete CPR/FA, L1MA, and Mandt training -provided by St. Louis Arc at no cost.
Join our circle. Apply today. About St. Louis Arc:
Since 1950, people with disabilities and their families have been placing their trust with the St. Louis Arc. Today, our 400+ team members serve more than 4,500 children, teens, and adults with autism spectrum disorders, Down syndrome, intellectual and other developmental disabilities.