Support Supervisor jobs at The Mosaic Company

Our Team is Kind of a Big Deal! UniFirst is seeking a reliable and hardworking Fleet Supervisor to join our UniFirst community. As a Supervisor in the Maintenance Department, you will be ensuring our fleet vehicles are properly functioning and regularly maintained as well as managing and mentoring our Fleet Technicians. At UniFirst we have a standard Monday - Friday work week with periodic night and weekend overtime. We have an immediate opening and provide on the job training. Pay & Benefits: On the job training & great hourly pay + 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses. What's in it for you? Training: Our Team Partners receive quality skills training designed to enhance their performance and assist them with their career potential and advancement Career Growth: You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. Culture: Our culture is what makes UniFirst an organization that stands out from the rest. Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds. We believe our diversity makes us who we are, and we strive every day to build a culture where everyone feels welcome. What you'll be doing: Manage overall upkeep and maintenance of fleet vehicles. Verify that the appearance of fleet vehicles meet UniFirst standards. Ensure vehicle compliance and safety requirements are met. Implement preventative maintenance programs for vehicles and equipment, and schedule predictive & preventative maintenance. Mentor, manage, and motivate performance of Fleet Technicians. Provide ongoing learning and development opportunities for all Team Partners. Produce reports related to work performance and departmental budget. Develop and maintain relationships with vendors to ensure best pricing for vehicle parts. Plow and salt location parking lot as needed. Utilize a Computerized Maintenance Management System. Perform other duties as assigned by leadership. Qualifications What we're looking for: High school diploma or GED required. Must be 21 years of age or older. 5 years of equivalent experience required. Valid driver's license and a safe driving record are required. A CDL license is preferred. Must meet DOT requirements. Strong leadership and communication skills; ability to train potential techs. Must have experience in the use of diagnostic software and fleet management systems. Ability to work overtime as needed is required. Ability to lift up to 80lbs. About UniFirst The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 2 billion-dollar organization. The estimated salary for this position ranges from $51,613 to $61,812 yearly. Actual compensation will vary based on factors including but not limited to the candidate's skills, experience, and qualifications. Geographic differentials may also apply depending on the position's location. There is no application deadline for this role; recruitment will remain open until the position is filled. UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

Call Center Supervisor - Pacer Call Center Practice Employment Type: Full-Time Experience Required: 3-5 years in call center leadership Industry Preferred: Healthcare, Health Plans, PBM, Customer Service Operations About Pacer Pacer Staffing supports enterprise clients with large-scale, performance-driven contact center talent. Our Call Center Practice provides Customer Service Advocates (CSAs) to our clients and we are expanding our leadership team to support this growing line of business. We are looking for a Call Center Supervisor who can coach, develop, and support our remote CSA workforce while partnering closely with Account Management, HR, Delivery, and client-side leadership to drive high performance and retention. Position Summary The Call Center Supervisor will oversee a team of remote Customer Service Advocates assigned to healthcare contact center programs. This leader is responsible for monitoring performance, coaching associates, reinforcing expectations, driving quality, and ensuring alignment with client standards-including HIPAA, attendance compliance, professionalism, and performance metrics. This role plays a critical part in our success and will directly shape the growth, consistency, and quality of the Call Center Practice. Key Responsibilities People Leadership & Coaching Supervise a team of remote Customer Service Advocates (CSAs) supporting health plan members. Conduct regular 1:1s, performance discussions, and coaching sessions. Monitor attendance, quality, documentation, and adherence to client expectations. Reinforce Pacer and client standards: punctuality, schedule compliance, professionalism, HIPAA, and WFH requirements. Identify performance gaps early and implement corrective action or coaching plans. Performance Management Track KPIs including call quality, one-call resolution, audit scores, attendance points, and productivity. Review feedback from client supervisors and translate it into actionable coaching. Partner with HR for monthly contractor check-in meetings, addressing risks and providing support. Reduce attrition by maintaining strong communication and support structures. Training & Onboarding Partner with HR and Delivery to run New Hire Orientation, reinforcing expectations and work from home compliance. Support new hires while they ramp up in training and production. Validate equipment setup, internet requirements, and workspace compliance for new employees. Operational Excellence Ensure associates follow all HIPAA and confidentiality requirements. Coordinate with Account Manager and Delivery on performance trends and escalation needs. Maintain accurate documentation for attendance, coaching, warnings, and performance milestones. Implement standardized processes that scale as the practice grows. Client Partnership Collaborate with call center supervisors to understand expectations, performance trends, and class outcomes. Communicate insights back to Pacer leadership to enhance training, recruiting, and support processes. Participate in calibration sessions, performance reviews, and quality alignment meetings. Qualifications 3-5 years of call center leadership experience (Supervisor, Team Lead, Quality Coach, or equivalent). Experience in healthcare call centers strongly preferred (health plans, PBM, Medicare/Medicaid, provider/member services). Strong coaching, communication, and performance management skills. Prior experience supporting remote or hybrid customer service teams. Understanding of HIPAA, PHI, and healthcare compliance requirements (preferred). Proficiency with call center tools, QA frameworks, KPI reporting, and performance documentation. Ability to multitask across multiple systems and manage priorities in a fast-paced environment. High emotional intelligence and ability to build trust with remote associates. What We Offer Competitive compensation package Medical, dental, vision, 401(k) Opportunity to shape and grow a rapidly expanding call center practice High visibility with internal leadership and enterprise clients Remote work environment The chance to make a meaningful impact on associates supporting vulnerable member populations Ideal Candidate Profile You're a coach-first leader who thrives in fast-paced customer service environments. You build engaged, high-performing teams through communication, accountability, empathy, and structure. You're confident partnering with clients, enforcing standards, and supporting associates every step of the way. You are passionate about helping people succeed-and understand how to elevate performance in a healthcare call center environment.

•Provide leadership and technical guidance to employees delivering repair engineering and reverse engineering / design support to ACD customers. •Work closely with the ACD General Manager to align engineering goals with company and Coltala Aerospace objectives. •Collaborate cross-functionally with vendors and internal/external customers. •Serve as a direct line manager for Florida located employees, ensuring reverse engineering / design solutions meet engineering, quality, performance, and regulatory standards. •Proactively identify and mitigate technical risks and bottlenecks. •Lead technical reviews and scope ticket assignments for remote engineering staff. •Participate in the development and documentation of ACD Consulting technical standard operating procedures. •Allocate engineering resources appropriately to meet project timelines and budget. •Oversee scheduling and on-time delivery of engineering assignments. •Partner with stakeholders to proactively address customer feedback and technical concerns. •Ensure engineering deliverables are timely, professional, and exceed customer expectations. Minimum Requirements: •Bachelor's degree in Engineering or a related technical field, or equivalent aviation maintenance experience (8+ years). •8+ years of aviation experience, with 2+ years in a leadership role preferred. •Experience with AMM, IPC, SRM, and CMM data. •Experience supporting Part 121 airlines and/or Part 145 repair stations. Abilities Required: •Proven leadership and team development in aviation maintenance. •Strong communication, organizational, time management, and problem-solving skills. •Technical writing proficiency. •Customer-focused mindset with attention to project timelines and scope. •Resourceful and proactive work approach. •Availability for in-person or video business meetings. •Passion for the aerospace industry. •Willingness to travel as needed. •Proficiency in Microsoft Office Suite and other company systems. •Detail-oriented with the ability to manage multiple priorities. •Fluency in English. •Understanding of aviation standards and regulatory compliance. •Collaboration skills with technical and non-technical teams. Note: This job description is not intended to be all-inclusive. Additional responsibilities may be assigned as needed.

Provide bilingual Japanese/English executive administrative support by performing the following duties: DUTIES AND RESPONSIBILITIES: • Perform a full range of clerical and administrative support functions. • Coordinate and maintain CEO and executive team members calendars and keep supervisor informed of appointments. • Establish and respond to changing deadlines and priorities. Accept and/or decline invitations to meetings on behalf of CEO and executive team members'. • Handle all meeting room logistics for executive meetings. Secure materials and documents for meetings in advance of meetings. • Coordinate CEO and executive members' travel arrangements. Arrange schedule of visits and transportation; notify organizations and officials to be visited . • Prepare and process CEO's expense reimbursement reports. • Greet and direct CEO's guests, screen calls, answer questions and handle routines matters. On occasion, arrange luncheon for executives' meetings, office functions, appointments and entertaining events at the request of CEO and/or executives. • Create and maintain documents and records; prepare meeting and conference materials . Establish and maintain a good filing system. • Translate Japanese documents into English and vice versa when requested. Provide support for Executive meetings by editing, copying, assembling and distributing meeting materials. • Receive, sort and prioritize all CEO's correspondence and reply to mail not requiring CEO's attention or at the request of CEO. • Handle confidential and/or sensitive information, while maintaining confidentiality at all time. • Prepare high quality PowerPoint presentations for Executive meetings, reports to shareholders, etc. • Assist the Corporate Planning Department in preparing and summarizing financial information using Excel, Word, and PowerPoint. • Create high level presentation of financial information, trend analysis, etc. Prepare monthly summary reports for reporting to shareholders. • Perform market research on various industries and countries, as directed. Create market trend analysis presentation using data from multiple sources, being able to review content and accuracy of data and then summarize in well developed reports. • Support the compilation of reports and application procedures with the administration teams of Japanese shareholders for the Corporate Planning Department. • Discreet and organized assistance with personal tasks for expatriate executives. • Other duties as assigned. KNOWLEDGE AND SKILLS: Administrative background and proficient in Microsoft Office products - Word, Excel and PowerPoint Bilingual - English and Japanese (Fluent with speaking, interpretation, understanding, reading and writing in both languages). Proficient in managing tasks and collaborating across global time zones to ensure seamless operations. Basic practical experience in accounting processes. Exceptional communication and interpersonal skills, particularly in working with expatriates. Ability to work well with various departments. Demonstrate cultural sensitivity and appropriate business conduct at all time. Flexibility to adjust to changing priorities and handle multiple diverse projects under time constraints. EDUCATION AND WORK EXPERIENCE: Bachelor's degree and 5 years relevant experience

Responsibility for leading operation of one or more plant value streams. Implements under the direction of the Value Stream Manager the Parker Lean system and Win Strategy to ensure a safe work environment, drive quality improvements, provide premier customer service, develop a qualified workforce, reduce operating costs, inventories and lead times through continuous improvements. Oversee day-to-day activities to meet daily, monthly, quarterly and annual expectations. Responsible for developing and leading associates, employment decisions and performance assessments of an assigned plant value stream(s). Responsible for leading all aspects of the plant value stream(s) under the direction of the Value Stream Manager to include: associate development, utilization of team consensus to evaluate decisions, ensure rapid implementation of decisions, budget development and adherence, employment decisions related to associates and performance assessment of Group Leaders and associates. Essential Functions The Value Stream Team Leader will meet with the Value Stream associates regularly. Reflecting on problems, solutions and challenges, thereby creating a culture of continuous improvement. Leads the plant value stream(s) in daily operations and continuous improvements, which include but are not limited to: supply chain, production control, manufacturing priorities and coordination between all shifts in the value stream. The Value Stream Team Leader will assist the Value Stream Manager to create continuous product flow, utilize pull systems and to level the workload. Create the basis for continuous improvement and employee empowerment by ensuring that standardized work and processes are followed, needed adjustments are implemented and the area is compliant with safety and 5S requirements. Instill and maintain a positive team atmosphere in the Value Stream(s); hold regular team meetings and assign team member tasks and coordinate support activities form departments outside of the team. Utilize PDCA in conjunction with Tracking Centers and Team Improvement Boards to ensure results. Provide effective cross training for Value Stream associates and backups from other value streams to assure the continuous smooth running of the value stream. Encourage team to stop and fix problems in order to get quality right the first time. Work with the Value Stream Manager to develop the future state value stream map and manage the plans to achieve it as documented in the Value Steam Tracking Center. In addition, the Team Leader works with the Group Leader and the Value Stream Team to maintain Team Improvement Boards. A visually controlled environment must be developed to assure no problems are hidden.

Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor. Principal Duties/Responsibilities: To Live and Lead Safety · Manages the Site Safety Program and ensures all policies are being followed by employees · Drives housekeeping standards, including 5S · Demonstrates leadership for employee safety and/wellness through Beyond Zero initiatives To Inspire and Provide Clarity on Vision and Strategy · Develops and displays a thorough understanding of site-level and company-wide strategic initiatives · Actively supports positive change, working with the site staff to ensure understanding and effective implementation of new processes and procedures · Communicates with the team to promote an understanding of the relationship between site actions and results and overall strategic objectives To Own Our ATS Culture · Drives day-to-day execution of team-related responsibilities/team priorities using the leadership competencies that support our ATS culture · Displays behaviors that align with being self-motivated and emotionally intelligent To Support Our Employees' Learning and Growth · Manages employee performance and provides development opportunities · Mentors/coaches employees regarding career planning, training, skills development using ongoing one-on-one communication To Ensure and Drive our Business Results · Leads and ensures the Operating System is understood, reinforced, and embedded · Assists Site Manager in measuring and reporting key maintenance performance indicators including root cause analyses. Delivers on related action items, removes barriers, and addresses issues in order to promote continuous improvement · Communicates and escalates priorities, issues, and equipment status to the customer as needed, playing a key role in developing and sustaining a positive and profitable relationship with the customer · Assists Site Manager in managing expenses, such as labor, overtime, and material consumption. Approves any overtime worked by the team. · Reviews work orders and ensures adherence to work schedules. Identifies and rectifies any gaps. · Conducts and participates in team meetings as an influential leader. Knowledge, Skills, Abilities (KSAs), & Competencies: Essential KSAs: · Associate's degree or equivalent from a two-year college with a minimum of 3 years of experience in a related field or an equivalent combination of education and experience · Strong communication skills - verbal and written · Strong computer skills, including Microsoft applications, web-based applications, and CMMS software Desirable KSAs: · Foundational business acumen (understanding contracts and the customer's business, negotiation, billing models, financial experience, relationship building) · Planner/scheduler experience ideal ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. Pay Range$76,937.45-$102,583.29 USD ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here. ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.

This position offers the opportunity to work and grow in a vibrant, forward-thinking mill with a team of highly-skilled, dedicated employees. The person in this role is integral to the overall success of the mill and, as such, is a key member of the management team. As a key member of one or more maintenance teams, you will lead the safety initiatives that ensure an accident-free, safe, and productive workforce. You will manage the day-to-day and long-range planning and work execution goals for the team, in conjunction with the operating personnel, to ensure the targeted business results are achieved in his or her areas of responsibility. You will lead the team's efforts to deliver precision maintenance best practices and continuously improve equipment reliability and performance. Performance Objectives Meet all other budgetary targets for production rates, delivering the monthly budget for your area of responsibility, and improving equipment reliability and performance. Maintain productivity by detail planning and organization of work for day-to-day tasks and planned outages. Manage a diverse, highly skilled workforce in a team-oriented environment to meet the business needs of the organization. Resolve equipment failures or poor performance resulting in the inability to meet quality control standards in a high-paced production environment. Entry Requirements Strong safety leadership Degree in Engineering preferred, or equivalent industry experience 3 years of experience in industrial mechanical maintenance 3 years of supervision, shutdown planning or engineering experience Experience in pulp, paper mills, high speed rotating equipment (recovery boilers, multi-fuel boilers, pulp & paper manufacturing related equipment) Strong computer skills (MS Office, SAP) Demonstrates strong mechanical aptitude, requires good troubleshooting skills for rotating and process equipment Strong communication skills

Shift Supervisor - Manufacturing (Evenings) Ready to lead from the front in a fast‑paced, high‑tech production environment? Step in as our Shift Supervisor and take charge of cutting‑edge equipment, hands‑on leadership growth, and a team that thrives on safety, efficiency, and innovation. (U.S. Citizens Only) Location: Winston-Salem, Secured Facility Shift: Training on a 6am to 6 pm Mon. - Thurs. for a few weeks - then moving to Shift D - 4 PM - 4 AM on a 3/4 alternating schedule, Wed. - Sat. for week 1 then Thurs. - Sat. for week 2 Pay Type: Hourly: $35 - plus / depending on experience. Security Clearance: Secret Level Required Description: As a Shift Supervisor, you'll keep the operation running smoothly leading up to 15 employees, overseeing high‑tech equipment, training new team members, and maintaining safety and efficiency. You'll also work closely with management and engineering to support daily operations and drive improvements. Key Responsibilities: Lead a team by setting an example and providing clear instructions, coaching, and support. Train employees on operating specialized machinery and ensure cross-training across departments. Operate and oversee advanced equipment, including CNC lathes, ovens, furnaces, and laboratory testing instruments. Maintain shift scheduling and approve employee timecards. Promote and enforce safety protocols, LEAN initiatives, and 5S principles to maintain a clean and organized work environment. Solve problems on the fly, ensuring smooth and efficient production processes. Work collaboratively with engineering and management teams to improve operations. Work Environment: This is a hands-on role in an industrial setting. You'll be exposed to: Moving mechanical parts, airborne particles/fibers, and occasional hazardous chemicals. Possible high or precarious places, outside weather conditions, electrical risks, and vibration. Moderate noise levels throughout the shift. Required Personal Protective Equipment (PPE) is provided. Physical Demands & Skills: Combination of physical activity and technical expertise, including: Lifting/moving up to 10 - 25 lbs. and occasionally up to 50 lbs. Regular walking, handling materials, reaching, and communicating with the team. Occasional sitting, climbing, balancing, kneeling, or crawling. Strong vision (close, distance, color, peripheral, depth perception, and focus adjustment). Additional Skills: Ability to read and understand technical documents, safety rules, and procedures. Basic math skills (percentages, area, circumference, volume). Strong verbal and written communication, including the ability to lead meetings. Problem-solving and decision-making in a team environment. Qualifications: Education: High school diploma or GED required; Associate's or Technical degree is a plus. Experience: 3+ years in manufacturing (textile or composite manufacturing experience is a plus). Certifications: Forklift operator license, hazardous material handling, and respirator certification required. Tex-Tech is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, protected veteran status, or disability status. Tex-Tech participates in E-Verify for confirming employment eligibility in the United States. If you are an individual with a disability and need a reasonable accommodation to apply for a position, please contact [HR phone/email]. Requests will be handled confidentially.

Leeds Professional Resources (A leader in Construction Recruitment) is working with a leading mechanical contractor specializing in the installation and service of commercial HVAC, plumbing, and piping systems. We take pride in delivering high-quality projects across various commercial sectors, including healthcare, education, industrial, and office environments. Position Summary: The Commercial Project Coordinator will support project managers and field teams in planning, scheduling, documentation, and coordination of commercial mechanical projects. This role is ideal for someone with 1-2 years of construction or mechanical industry experience who is detail-oriented, organized, and eager to grow within the contracting field. Key Responsibilities: Assist project managers in organizing project schedules, budgets, and documentation. Coordinate with vendors, subcontractors, and internal teams to ensure timely delivery of materials and information. Prepare and track submittals, RFIs, and change orders. Maintain project files, drawings, and correspondence in an organized and up-to-date manner. Support project kickoff, progress, and closeout processes. Assist with job cost tracking, invoicing, and procurement activities. Communicate regularly with field supervisors and foremen to ensure project milestones are met. Help maintain compliance with safety and quality standards. Qualifications: 1-2 years of experience in construction, mechanical contracting, or related field. Associate's or Bachelor's degree in Construction Management, Mechanical Engineering, or related field preferred (or equivalent work experience). Strong organizational and multitasking skills. Proficiency in Microsoft Office Suite (Excel, Word, Outlook); familiarity with Bluebeam, Procore, or similar project management software a plus. Excellent communication and interpersonal skills. Ability to work both independently and as part of a team in a fast-paced environment.

Job Title: Commissioning Supervisor The Commissioning Supervisor is responsible for supervising and coordinating all commissioning activities of the Project, including Cold and Hot tests, network performance tests, and all tasks associated with the Acceptance Tests Certification Milestone and Substantial Completion. The role ensures that commissioning processes are executed safely, efficiently, and in compliance with regulatory, contractual, and quality requirements. The position reports to the Site Supervisors Coordinator and to the Quality Management Team (part of the Owner's staff). An electrical engineer with experience in control and protection systems is highly valued. Knowledge of ERCOT regulations is required. Key Responsibilities Commissioning Planning & Supervision Supervise and coordinate Cold and Hot commissioning tests for all project systems and equipment. Oversee commissioning schedules, ensuring timely execution in accordance with project milestones. Manage the setup, verification, and validation of equipment, systems, and network integrations. Acceptance Testing & Project Completion Lead all activities required for the Acceptance Tests Certification Milestone and Substantial Completion stages. Ensure all required testing documentation, reports, and certification records are prepared, validated, and submitted to the Quality Management team. Monitor contractor and supplier compliance with commissioning procedures and standards. Quality Assurance & Compliance Ensure all commissioning tasks follow the Quality Plan and contractual requirements. Verify that testing protocols and procedures adhere to industry standards, technical specifications, and regulatory obligations. Identify and address any non-conformities, deviations, or performance issues during testing and commissioning. Regulatory & Technical Alignment Ensure all commissioning activities comply with ERCOT regulations and any additional grid or regulatory authority requirements. Review and validate protection settings, control logic, and system interfaces relevant to the commissioning process. Coordinate with electrical and protection engineers to ensure proper system integration and functionality. Coordination & Communication Collaborate closely with contractors, subcontractors, site supervisors, and the Owner's Quality Management team. Provide detailed reports on commissioning progress, test results, issues, and corrective actions. Participate in technical meetings, readiness reviews, and handover processes. Qualifications & Skills Education & Experience Bachelor's degree in Electrical Engineering or equivalent (preferred). Experience in commissioning and testing in industrial, electrical, or power system projects. Experience in control and protection systems is highly valued. Technical Requirements Knowledge of ERCOT regulations is required. Strong understanding of commissioning procedures, network tests, and electrical system performance criteria. Ability to interpret and apply technical drawings, system schematics, and testing protocols. Familiarity with quality plans, test plans, and commissioning documentation. Soft Skills Strong leadership and coordination skills. Excellent problem-solving and analytical abilities. Effective communication and reporting capabilities. High attention to detail and commitment to safety and quality. Work Conditions Primarily site-based role requiring hands-on supervision during testing and commissioning phases. May require extended hours during critical testing windows, energization activities, or milestone deadlines.

Job Description FLSA Status: Exempt Overall responsibilities/accountability for all aspects of training and support of CSR representatives including Administrators. Maintaining high level of customer service and meeting all financial deadlines. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Provides a courteous and professional relationship with all customers, cities, subordinates, co-workers and managers “Treat others as you would want to be treated” Meets and exceeds customer service experience and financial deadlines. Properly train Leads and CSR's in customer service, operational procedures, time-card completion and professionalism. Conduct audits through audio advisory and reporting. Take necessary action as needed. Ensure cleanliness, desk organization and safety throughout facility. Regular monitoring and promptly taking action as needed. Create, implement, and maintain strategies for maximization of parking owed while providing excellent customer service. Processing is timely and accurate within established guidelines. Ensure Leads are maintaining expectations. Onboarding and training of new CSR's. Scheduling of CSR staff. Performs data entry. Assures CSR tasks are completed and accurate. Performs general clerical and administrative office duties, such as maintaining and organizing files. Assists in special projects as assigned. IT contact and resolution Training Materials maintained and updated. Oversee data posting and review NetSuite. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. MATHEMATICAL SKILLS: Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to interpret bar graphs. REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance. The employee must occasionally lift and/or move up to 25 pounds. WORK Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Other: Able to transfer/relocate to another facility/location without notice at any time. Note: All employees are subject to internal audits to ensure compliance of all policies and procedures related to recording, handling and depositing of money received and of other duties assigned. In the event an employee fails an internal audit, the consequence may be disciplinary action, up to and including termination of employment. Salary: We maintain broad salary ranges for our roles in order to account for variations in experience, training skills, geographic location, and market conditions, as well as to reflect our differing products and lines of business. The pay range referenced is as of the time of the job posting. Benefits: Full-Time Employees For full-time employees, we offer a comprehensive benefits package (subject to elections and eligibility) that includes Medical, Dental, Vision, Health Savings Accounts and/or Flex Spending Accounts, Employer Provided Life and AD&D Insurance, Voluntary Life Insurance and AD&D, Employer Provided Long-Term Disability Insurance, Voluntary Short-Term Disability Insurance, Personal Accident Plan, Employee Assistance Program, Non-Qualified Deferred Compensation Plan, and Tuition Reimbursement. We offer 8 paid holidays per calendar year, paid sick leave, and paid vacation once eligibility requirements are met. Part-Time Employees: The company offers paid sick time to all employees once eligibility requirements are met. We are committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at ******************** Notice: Know Your Rights: Workplace Discrimination is Illegal Notice: Pay Transparency Nondiscrimination (English) Aviso: Transparencia en el Pago No Discriminación (Spanish) Job Description: Job Summary: The Sr. Customer Support Manager serves as the focal point for all customer support issues involving escalation due to missing parts, logistic issues, planning and forecasting by providing solutions and alternatives for strategic and operational needs. This person will also provide key messaging related to Airbus Helicopters' (AHI) Commercial Policy, assist with strategy, and initiate interest in all support services. This position requires discernment of the customer's external, internal, and industry environments to create situational analysis and provide existing or newly structured business opportunities. Mentor the community of CSM's. Primary Responsibilities: Customer Relationship and Strategy: 40% Point of contact for an assigned group of customers to support them in all S&S activities related to their in-service fleet. Develop strategies to enhance customer satisfaction, fleet availability, and flight hours. Show the customer's executive team ownership of timely issue resolution across the organization. Be the primary point of escalation for resolving problems and propose root cause analysis as needed. Create a collaborative action plan and present status updates on customer concern resolutions. Handle customer issues, concerns and complaints and ensure On-Time and On-Quality resolution. Stay aware of all issues, track resolutions and be able to discuss with the Customer Understand customer dynamics, operational and strategic goals and business requirements. Coordinate visits with other organizations. Establish credibility with customers to develop strong and lasting relationships. Build a network within customer organizations and positively influence the overall perception of our business. Continuously update knowledge of the company‘s products, services and solutions related to performance, economics, maintenance, design, products and/or services portfolio evolution. Understand technical matters to find solutions at a certain price point and translate into financial answers. Run sophisticated situations and coordinate meetings with partners to find resolutions, including maintaining the relationship and communication with customers in crisis situations. Design, develop and provide recommendations and guidance to management for key strategic decisions. Communication, Performance and Contract Management: 40% Communicate, coordinate and facilitate the operational needs of the customer with internal departments for the appropriate messaging. Prepare and schedule “Annual Calendar for Program Management Reviews”, and secure AHI and Customer executive sponsorship with detailed program objectives and landmarks. Organize and conduct Customer Performance Reviews on a regular basis including leading HCare Smart performance reviews and coordination with other departments to obtain data and metrics to support the meetings. Responsible for Profit & Loss (products and services) for the different customers and regions. Lead contract management reviews and ensure operational execution. Provide precise information to respond to customer needs and requirements and articulate a winning value proposition leading into future business/sales potential Track customer performance at the individual customer level. Launch and pilot any required action plans. Work in close collaboration with the Sales Manager: this particularly means advising each other on Customer contacts and concerns. Communicate S&S Teams' contents. Provide guidance for achieving operational targets. Definition, Analysis, Metrics Assessment and Reporting: 20% Define key indicators to monitor performance, and achieve customer satisfaction and fleet availability targets for the assigned portfolio of customers. Analyze activity levels related to customer operations such as flight hours, parts consumption, and future trends. Coordinate with functional specialists to provide further analysis and ensure key players provide crucial reports. Analyze current process flows and propose enhancements to improve the Customer experience. Collect customer feedback. Provide root cause analysis as the need arises for process improvements. Prepare consolidation reports and payment of penalties based on contractual obligations Prepare reports to present key data for the end customer. Communicate key performance indicators and recommendations for mutual benefit. Prepare internal reports and contribute to briefs. Lead internal communications with management and support departments. Additional Responsibilities: Other duties as assigned: Visit and conduct performance reviews including monitoring contracts and setting up routines to review on-going issues. Conduct regular meetings and provide regular reporting to AHF/ AHD on a daily basis. Other duties to be determined Qualified Experience and Training: Education: Required: Minimum four (4) year undergraduate degree, education may be replaced with equivalent work experience Preferred: None Experience: Required: Minimum fifteen (15) years of experience in customer service, repairs and logistics or related field; Minimum of ten (10) years of experience in the helicopter/aviation industry Preferred: Minimum ten (10) years' experience in the helicopter industry Licensure/Certifications: Required: None Preferred: Former or current A&P License Training in Six Sigma Travel Required: 40% Domestic and 10% International Citizenship: Authorized to work in the US Clearance: None This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Helicopters, Inc. Employment Type: US - Direct Hire Experience Level: Professional Remote Type: On-site Job Family: Customer Account and Service Management ------ Job Posting End Date: 01.10.2026 ------ Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to ****************.

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. This Position reports to: Customer Service Leader (Interim) The work model for the role is: Onsite, Memphis, TN Your role and responsibilities In this role as the Customer Support Manager you will be responsible for leading the customer support function for accounts ensuring exceptional customer experience across all touchpoints. This role manages a team of specialists who handle inquiries, orders, VMI and issue resolution for business customers. The Manager partners closely with Sales, Operations, and Finance to streamline processes, enhance service delivery, and drive customer satisfaction, retention, and growth. You will be mainly accountable for: Lead, coach, and develop a team of customer support specialists serving commercial sales clients; Oversee daily operations of the commercial customer support team, ensuring service levels and performance targets are consistently achieved. Act as an escalation point for complex customer issues, providing resolution and reinforcing long-term relationships; Partner with commercial sales leadership to align support activities with sales strategies and growth goals. Implement and monitor KPIs, including customer satisfaction (CSAT), service-level agreements (SLAs), order accuracy, and response times; Ensure accurate and timely entry of customer orders, billing resolution, and coordination with logistics and supply chain. Develop and maintain training programs, knowledge bases, and process documentation to support team effectiveness; Identify opportunities to improve systems, workflows, and tools to enhance the customer experience and operational efficiency. Qualifications for the role Bachelor degree in Business, Management, Accounting, or related field Minimum 8 years of experience in customer support or sales operations, with at least 3 years in a supervisory/managerial role. Proven success in supporting B2B or commercial clients in a contact center, inside sales, or account support environment. Knowledge of order management, billing, and logistics processes; Proficiency in CRM systems (Salesforce and SAP). Strong communication skills, with the ability to influence and build relationships across teams and levels; Experience in coaching, performance management, and team development. Experience managing in a metrics-driven environment with demonstrated ability to meet or exceed KPIs. Candidates must already have work authorization that would permit them to work for ABB in the US. More about us ABB Installation Products Division (formerly Thomas&Betts), helps manage the connection, protection and distribution of electrical power from source to socket. The Division's products are engineered to provide ease of installation and perform in demanding and harsh conditions, helping to ensure safety and continuous operation for utilities, businesses and people around the world. The Commercial Essentials product segment includes electrical junction boxes, commercial fittings, strut and cable tray metal framing systems for commercial and residential construction. The Premier Industrial product segment includes multiple product lines, such as Ty-Rap cable ties, T&B Liquidtight Systems protection products, PVC coated and nylon conduit systems, power connection and grounding systems, and cable protection systems of conduits and fittings for harsh and industrial applications. The Division also manufactures solutions for medium-voltage applications used in the utility market under its marquee brands including Elastimold™ reclosers and switchgear, capacitor switches, current limiting fuses, Homac™ distribution connectors, Hi-Tech Valiant™ full-range current limiting fuse for fire mitigation, faulted current indicators and distribution connectors, cable accessories and apparatus with products for overhead and underground distribution. Manufacturing includes made-to-stock and custom-made solutions. Why ABB? What's in it for you We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger. ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: ******************************************************************************************** As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at **************. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at ************** or by sending an email to ****************. Resumes and applications will not be accepted in this manner. ABB Benefit Summary for eligible US employees [excludes ABB E-mobility, Athens union, Puerto Rico] Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more Health, Life & Disability Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. Choice between two dental plan options: Core and Core Plus Vision benefit Company paid life insurance (2X base pay) Company paid AD&D (1X base pay) Voluntary life and AD&D - 100% employee paid up to maximums Short Term Disability - up to 26 weeks - Company paid Long Term Disability - 60% of pay - Company paid. Ability to “buy-up” to 66 2/3% of pay. Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance Parental Leave - up to 6 weeks Employee Assistance Program Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption Employee discount program Retirement 401k Savings Plan with Company Contributions Employee Stock Acquisition Plan (ESAP) Time off Salaried exempt positions are provided vacation under a permissive time away policy. #LI-Onsite We value people from different backgrounds. Could this be your story? Apply today or visit *********** to read more about us and learn about the impact of our solutions across the globe.

HIGHLIGHTS On-Site Full-Time Field Service Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone. What we can offer: A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success. The Opportunity: The Field Services Operations Support Supervisor will lead and optimize the operational support functions for field service activities within the LG product repair business. This role ensures seamless support for LG factory technicians and authorized service center partners, manages helpdesk and escalation support, and drives automation initiatives to enhance operational efficiency and customer satisfaction. Responsibilities Field Services (FS) Operations Support Supervision * Supervise and improve helpdesk ticket support and chat channels addressing IT issues, password resets, authorization requests, and other support needed for field technicians and authorized service center partners to allow them to repair LG appliances and electronics. * Lead the agents that provide support for escalations related to Out-Of-Area (OOA) Force book requests and other critical repair support queries from internal escalations teams and other stakeholders. * Monitor and analyze agent productivity and support trends, providing actionable insights to improve field service operations responsiveness and efficiency. Automation and Process Improvement * Implement AI-driven automation to enhance speed and accuracy in FS operational support, including creation of macros and automated responses for routine tasks. * Build and maintain dashboards to provide real-time operational visibility and support data-driven decision making. * Continuously identify opportunities to streamline processes to enable field technicians and support agents to focus on high-impact repair activities. Extra Mileage and Labor Authorization Management * Review daily operations related to Extra Mileage and Labor Authorization (ELM) to identify trends and cost-saving opportunities. * Collaborate closely with FS Operations Locator Analyst to provide comprehensive tracking and reporting of ELM activities across operations. * Develop leadership dashboards to enhance transparency and oversight of mileage and labor authorization metrics. Courier Delivery Operations Support * Supervise order processing agents handling repair orders for designated markets in coordination with Parts Distributors (PD) teams to maintain part availability and delivery accuracy for enhanced Repair Turnaround Time (RTAT). * Monitor technician compliance and part courier inventory levels to identify and resolve causes of courier order failures impacting repair timelines. * Coordinate escalation processes for complex authorized service center partners' courier part delivery issues to minimize downtime for repair operations. Qualifications * Bachelor's degree required in Business, Operations, Computer Science with Data Analysis, or equivalent experience in operations support within appliance repair or related service industries * Experience with coding language such as Python preferred * Strong problem-solving and leadership skills * Project management experience * Ability to work successfully in a fast paced and rapidly changing environment. * Experience in managing a diverse group of employees at varied levels of experience and task focus and provide support and direction for growth * Excellent written, verbal and interpersonal communication skills * English, Korean bilingual a plus * Proficiency with helpdesk systems, chat-based communication tools, and process automation solutions * Data-driven mindset with experience creating operational dashboards and reports * Minimum 2 years' experience in Microsoft Office Excel, Outlook, Word, Power-Point * Travel: Generally, less than 25% * Location: Huntsville, AL Recruiting Range $69,000-$78,000 USD Benefits Offered Full-Time Employees: * No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. * Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. * Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. * Performance based Short-Term Incentives (varies by role). * Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. * Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. * Group Rate Life and Disability Insurance. Benefits Offered Temporary/Contractors: * Eligible for the relevant benefit programs offered through our partner agencies. Privacy Notice to California Applicants At LG, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Consistent with our commitment to providing equal opportunity and embracing diversity, LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone. What we can offer : A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success . The Opportunity: The Field Services Operations Support Supervisor will lead and optimize the operational support functions for field service activities within the LG product repair business. This role ensures seamless support for LG factory technicians and authorized service center partners, manages helpdesk and escalation support, and drives automation initiatives to enhance operational efficiency and customer satisfaction. Responsibilities Field Services (FS) Operations Support Supervision Supervise and improve helpdesk ticket support and chat channels addressing IT issues, password resets, authorization requests, and other support needed for field technicians and authorized service center partners to allow them to repair LG appliances and electronics. Lead the agents that provide support for escalations related to Out-Of-Area (OOA) Force book requests and other critical repair support queries from internal escalations teams and other stakeholders. Monitor and analyze agent productivity and support trends, providing actionable insights to improve field service operations responsiveness and efficiency. Automation and Process Improvement Implement AI-driven automation to enhance speed and accuracy in FS operational support, including creation of macros and automated responses for routine tasks. Build and maintain dashboards to provide real-time operational visibility and support data-driven decision making. Continuously identify opportunities to streamline processes to enable field technicians and support agents to focus on high-impact repair activities. Extra Mileage and Labor Authorization Management Review daily operations related to Extra Mileage and Labor Authorization (ELM) to identify trends and cost-saving opportunities. Collaborate closely with FS Operations Locator Analyst to provide comprehensive tracking and reporting of ELM activities across operations. Develop leadership dashboards to enhance transparency and oversight of mileage and labor authorization metrics. Courier Delivery Operations Support Supervise order processing agents handling repair orders for designated markets in coordination with Parts Distributors (PD) teams to maintain part availability and delivery accuracy for enhanced Repair Turnaround Time (RTAT). Monitor technician compliance and part courier inventory levels to identify and resolve causes of courier order failures impacting repair timelines. Coordinate escalation processes for complex authorized service center partners' courier part delivery issues to minimize downtime for repair operations. Qualifications Bachelor's degree required in Business, Operations, Computer Science with Data Analysis, or equivalent experience in operations support within appliance repair or related service industries Experience with coding language such as Python preferred Strong problem-solving and leadership skills Project management experience Ability to work successfully in a fast paced and rapidly changing environment. Experience in managing a diverse group of employees at varied levels of experience and task focus and provide support and direction for growth Excellent written, verbal and interpersonal communication skills English, Korean bilingual a plus Proficiency with helpdesk systems, chat-based communication tools, and process automation solutions Data-driven mindset with experience creating operational dashboards and reports Minimum 2 years' experience in Microsoft Office Excel, Outlook, Word, Power-Point Travel: Generally, less than 25% Location: Huntsville, AL #LI-TF1 Recruiting Range $69,000 - $78,000 USD Benefits Offered Full-Time Employees: No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short-Term Incentives (varies by role). Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. Group Rate Life and Disability Insurance. Benefits Offered Temporary/Contractors: Eligible for the relevant benefit programs offered through our partner agencies. Privacy Notice to California Applicants At LG, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Consistent with our commitment to providing equal opportunity and embracing diversity, LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied .

Are you interested in driving customer success and the utilization of cutting edge, innovative products and analytical instruments? Do you thrive on defining team goals, driving customer engagement, and creating winning customer experiences? Do you love idea of helping customers and technical end users learn how to use new products, troubleshoot existing instruments, and improve sustainability of instruments? If you answered yes, let's discuss our Manager, Customer Support role today! Snapshot of What You'll Do: The Customer Support Manager leads the Customer Support organization unit which is responsible for the following functions: Customer Support: Providing the best possible technical support to our customers (sales subsidiaries and distribution partners), answering all service-related and standard questions concerning our products, passing on customer feedback and customer requirements to those responsible to sustainably improve product quality, and providing additional ideas for future product developments. Repair: Providing fast, high-quality, and cost-effective repairs for customers in-house. The Impact You'll Make: The Customer Support Manager has excellent troubleshooting skills, product knowledge, and engages with inter-company teams to drive successful initiatives. Job duties include: Ensuring every staff member receives the appropriate mentoring and development needed to be successful by conducting regularly scheduled meetings and providing enriching guidance and feedback Ensuring all service employees are properly trained and cross-trained on instruments by auditing trainings and providing feedback Ensuring all service employees are properly trained and cross-trained on support (email, web, CRM) by auditing interactions and providing feedback Monitoring customer service feedback and implementing and tracking improvements Managing the improvement process for OBF and warranty repair cases up to the final C1 quality notification Creating error statistics (notifications from customer sites) and informing the people responsible Maintaining constant communication and contact with staff to pass on information and to maintain an open, positive, cooperative, and productive work environment Performing repairs internally and supporting those responsible for service at the subsidiaries and sales partners Processing repairs and returns, and adjustment of in-house instruments Monitoring all projects assigned to department staff Managing staff schedules to ensure appropriate coverage to support organizational requirements The position requires up to 10% overnight travel domestically and internationally Ensuring compliance as appropriate with US Export Administration Regulations, and reporting any deviations to Compliance Officer or Administrator Planning and monitoring personnel capacities, cost centers, and internal orders Optimizing processes, workflows, and workplaces and maintaining order and tidiness in the customer support department All other duties as assigned Education and Experience The Customer Support Manager requires a combination of education, business understanding and good leadership, troubleshooting and communication skills. This role requires the following: Bachelor's Degree in Electronics, Mechanical Engineering, Chemistry, Physics or related field 7 years of experience in technical customer support 5 years of experience managing a team Strong customer service and communication skills Demonstrated ability to handle multiple tasks in a fast-paced environment Familiarity with SAP ERP, CRM or similar business process systems Preferred skills include: Master's Degree in Electronics, Mechanical Engineering, Chemistry, Physics or related field Competencies We Look For: The Customer Support Manager uses a variety of technical skills, industry knowledge and soft skills including: Commitment & Initiative: Leads according to the principles, vision and values of the organization Shows strong support and enthusiasm in their work assignments Launches projects timely, balances workloads and distributes work efficiently Communication & Emotional Intelligence: Provides clear instruction to employees, explains how product or process works, and is available to answer any questions that may arise Ability to get a point across, create a compelling presentation and get buy-in for ideas Inspires others to achieve better results and demonstrate emotional intelligence Collaboration & Teambuilding Works well with others on internal and external teams through interpersonal skills Creates cross-functional teams that utilize the highest skill levels and provide developmental opportunities Build rapport with other departments, build alliances and negotiates effectively Critical Thinking & Problem Solving: Approaches problem solving logically, researches options, avoids biases and focuses on meaningful data to draw the right conclusions even under pressure Effectively identifies challenging or complex issues, evaluates options, and resolves in the best interest of the organization Performs analysis to assess the needs of the department and creates a plan to meet the requirements Department Accountability & Capacity: Takes responsibility for all work activities and personal actions, follows through on commitments, and acknowledges and learns from mistakes Can fully explain job duties and projects for all direct staff and redistributes work effectively Can fully explain the scope, utilization, efficiency and value-added tasks of each employee Employee Management & Development: Demonstrates the ability to manage, lead and enable others Helps employees progress in their career by mentoring on a consistent basis Continuously clarifies responsibilities, priorities and expectations that align with company goals Goal Development & Execution: Identifies measurable opportunities for department and staff to improve Creates opportunities to stretch staff out of their comfort zone Puts into effect of a plan, order, or course of action with a certain degree of immediacy or urgency and does not hesitate or delay moving forward Integrity & Financial Acumen: Behaves honorably and ethically, is truthful and can be trusted Understands and monitors the financial aspects including wages, allocations and expenses within area of responsibility Uses sound judgement in decision making regarding financial matters Quality & Innovation: Works to the highest of quality standards by anticipating problems, testing and checking their work, and pays close attention to detail Continuously looks for way to improve quality within their department and offers suggestions to others areas Creates new and better ways for the organization to be successful while adapting to change and engaging in continuous learning to promote the growth of the individual and the organization. Time Management & Dependability Ability to achieve desired results within given time frames and decide between conflicting priorities Shows up to work on time and is fully utilized and accounted for during work hours Is relied upon and available when additional time and effort is required Supervision Exercised This role has supervisory responsibilities for 5 or more employees and participates in multiple projects and cross functional teams. Physical Requirements & Working Conditions While performing the duties of this position, the employee is regularly required to sit, stand, walk, observe, communicate and handle items such as computers, machinery and other equipment. The employee must occasionally lift and/or move up to 20 pounds. Position requires the ability to obtain a Passport for international travel. In regards to organizational issues, the employee will comply with the regulations set forward in the Anton Paar Employee Handbook, except if otherwise stated. Anton Paar QuantaTec Inc. is an Equal Opportunity Employer. Employment opportunities at Anton Paar QuantaTec Inc. are based upon one's qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to: age, race, color, religion, sex, pregnancy, childbirth or related medical condition, sexual orientation, gender identity, national origin, genetic information, sickle cell trait, marital status, disability, veteran status or any other characteristic protected by law. #LI-JM2

Clean Team is hiring Full-Time support supervisors Support Supervisors are responsible for assisting area managers They will train new hires as needed. As well as fill in for any call off or scheduled time off for general cleaners. Support supervisors are required to pass a background check, have a valid driver's license, reliable transportation, and proof of car insurance. This is a manager in training position that requires travel to multiple locations daily. As a full-time employee you will receive benefits medical, dental & vision. We also provide a monthly car allowance for any vehicle maintenance you may incur. Serious Applicants Only!

Supervises and leads the department's Associates through phases such as design, development, manufacturing, maintaining and repairing the park's permanent decorations, as well as seasonal event decor. Specific functional responsibilities include assembling and maintaining FX electronics and programing for seasonal events The Supervisor is responsible for coordinating installations of seasonal events as well as visual displays for merchandise windows. Additional duties include Associate scheduling, budgeting, resource allocation, and implementing best practices to enhance operational performance and Guest satisfaction. This position emphasizes Team leadership and the ability to operate as team. Salary Details: $68,640 / yr - $80,000 / yr Responsibilities: Lead the manufacturing, installation and strike of seasonal, special and promotional event decor and merchandise window displays. Lead vendors as needed for visual lighting decor or display and assign projects and duties to Associates according to need and ability. Install special effect electronics and program the special effects to function properly. Lead full time, part time, and seasonal staff to ensure event decor and merchandise display are completed within the scheduled time frame and budgeted amounts, while upholding a quality standard. Provide the Manager with feedback on Associate performance and potential. Support other departments with decor assistance, such as Production, Catering, and Hotel, and request necessary assistance from those departments. Lead inventory management efforts, control and storage of decor and display elements. Lead, train and develop key Associates through meaningful goals and accountabilities, as well as daily direction and guidance. Train Associates to expand their skill-sets. Provide opportunities for Associates throughout the organization to make contributions beyond the scope of their primary positions. Assist in accurately tracking the departmental budget and responsibilities. Must have a good understanding of modern business practices and procedures, business letter writing and elements of correct English usage, grammar, spelling, vocabulary, punctuation and mathematics. Advanced knowledge of Microsoft Word and Excel is desired. Excellent organizational skills and the ability to maintain effective working relationships with others. Coordinates the procurement and scheduled use of resources, including labor, equipment and materials to ensure maximum use and completion of work within budget, safety guidelines and quality standards. Orders materials and supplies in accordance with established company budgets and guidelines. Qualifications: Associate's degree / vocational or technical school degree, emphasis in Theatrical Design, Visual Design, Art, or related field preferred. At least 6-8 years of related work experience preferred. At least 3-5 years of prior supervisory/management experience required. Demonstrated visual creative expertise. Specific knowledge of use of basic hand tools, paint techniques, graphics and floral design. Knowledge of various adobe or equivalent design programs. Must be able to work nights, weekends, and holidays based on business needs.

WHO WE ARE We are a company where people matter. We are family driven. We are financially strong. And we are looking for problem-solvers to join our growing team. BENEFITS Up to 10% Retirement Contribution $600 per Year Wellness Incentive Two Weeks Starting Paid Time Off Medical, Dental, and Vision - Eligible f irst day of the month following hire date. JOIN A TOP WORKPLACE - ******************************************* Program Support Manager The primary purpose of this position is to provide chemical sanitation solutions in a food or beverage processing environment. By taking time to listen and truly understanding your customer's unique sanitation and process needs, you will be able to offer solutions that improve quality, create efficiencies, and increase both productivity and profitability. This role involves regular travel to different customer locations, including overnight stays. Candidates must be comfortable with extended driving and traveling using a company vehicle. Primary responsibilities include: Train customers on proper sanitation techniques and their importance for producing safe, wholesome food and beverage quality Provide direction and leadership - grow business within your account. Manage sanitation programs proactively and consultatively Focus on process improvement in Quality, Employee and Food Safety and Cost. Determine, manage, articulate sequential steps necessary to meet program goals. Prepare written service / usage reports as requested by customers/managers. Provide continuous profit improvement opportunities for customers. Identify and facilitate corrective actions on-site immediately. Work closely with the Regional Sales Manager to meet annual goals and objectives. Build strong customer relationships from the production floor to the executive office. Become a valued resource for your customers and their sanitation processes. Participate in RCRA, regulatory, health & safety and process training activities as required. Review changes/additions with your supervisor. Must be RCRA compliant. REPORTING STRUCTURE This position reports to the Regional Manager PREFERRED EXPERIENCE BS Degree in, Food or Dairy Science, or Chemical Engineering preferred. Experience in the food/beverage industry or customer service role preferred. Mechanical aptitude. Experience with Microsoft Excel and Word Excellent interpersonal and communication skills (verbal and written). Valid driver's license and excellent driving record (company car provided) Ability to write, speak, and understand Spanish proficiently. Must have communication and interpersonal skills, along with the ability to read, write, and speak English. ADDITIONAL BENEFITS Benefits and perks include 401k and profit sharing, medical/dental/vision/life insurance, paid time off, tuition reimbursement, adoption assistance, legal services insurance, scholarship awards for children of employees, summer picnic, community giving events, free family wellness coaching including nutritionist and fitness coach. WANT TO STAY CONNECTED? FIND US ON SOCIAL MEDIA LinkedIn: linkedin.com/company/hydrite-chemical-co- Facebook: facebook.com/hydrite YouTube:******************************************* Learn more about Hydrite on our website: ***********************