Sales Associate And Customer Service jobs at The Motion Agency - 281 jobs
Customer Service Representative
Motion 4.3
Sales associate and customer service job at The Motion Agency
MFCP (Motion & Flow Control Products, Inc. is the largest Parker Hannifin distributor and the premier unrivaled leader in motion and flow control solutions. We offer an expansive range of cutting-edge industrial systems and solutions designed to power the future of automation, hydraulics, pneumatics, aerospace, and beyond.
Position Summary:
CustomerService Representatives are responsible for receiving requests for quotations, orders, and lead-times from customers. CSR's prepare quotations on standard and non-standard items, write orders, and relay pertinent quote or order information to customers and suppliers. CSR's coordinate with other departments in handling purchase orders and providing service and support to customers and the Outside Sales Team.
Primary Duties:
* Receives telephone, email, fax or walk-in requests for price quotations, purchase orders, order changes, adjustments, and cancellations directly from domestic customers, original equipment manufacturers, and distributors.
* Provides support to the Outside Sales Team.
* Uses our business ERP systems to retrieve customer information, stock status information, the status of purchase orders, and to make changes on customer purchase orders. Ensures that correct codes are used for retrieving and inputting information.
* Track and follow up on inquiries, quotations and orders through our ERP systems. Works closely with supplier and warehouse expeditors regarding deliveries of scheduled shipments.
* Interface with our suppliers on technical, pricing and delivery issues in a timely manner.
* Assist accounts receivable with payment and credit hold issues.
* Address and resolve all customer requests and/or complaints utilizing a positive, creative approach.
* Collaborate with all appropriate departments and personnel to ensure customer satisfaction
* Please note this job description for CustomerService Representative is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Basic Requirements:
* Must be over the age of 18 to apply.
* Excellent written & oral communication and strong relationship building skills required.
* Detail oriented with solid organizational skills and the ability to prioritize and multi-task in a fast-paced work environment.
* Strong computer skills including use of MS Office (Word, Excel & Outlook), with a willingness to learn new software programs. Experience with P21 a plus.
* Previous background should include knowledge of parts and nomenclature as well as a demonstrated ability to work well with customers and suppliers.
* Experience with distribution and familiarity with our product lines, a plus.
Physical Demands and Work Environment:
* Work environment for a CustomerService Representatives is mainly office, but may vary including:
* Warehouse containing moving equipment.
* Fluctuating temperature and inventory in various storage arrangements.
* Office work, manufacturing, machine shops, agricultural operations, and any other specific business operations of current or potential vendors and customers.
* The physical demands and work environment reflected are representative of those encountered by employees when performing the essential job functions.
* Reasonable accommodations may be made to accommodate individuals with disabilities perform the essential functions of the job.
Salary:
$27 - $31/hour, depends on experience
Benefits:
* Competitive salary
* Medical, Dental, Vision
* 401(k) Investment Plan
* Life Insurance
* Paid Holidays
* 3 Weeks Personal Time Off
* Incentive Programs - Employee referral program
* Earned Wage Access
* Training and progressive development programs available
Candidates are subject to pre-employment criminal background, drug screen and DMV record review, along with possible reference checks.
The Fair Chance Act prohibits an employer from discriminating against anyone's conviction history before a job offer has been made. Candidates are subject to pre-employment criminal background, drug screen and possible DMV record review and along with reference checks. This Employer Participates in E-Verify.
$27-31 hourly 36d ago
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Sales Associate (Part-Time) - The Village at Corte Madera
Alo Yoga 4.2
Corte Madera, CA jobs
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SalesAssociate (Part-Time) - The Village at Corte Madera
Corte Madera, California, United States
Apply
WHY JOIN ALO?
Mindful movement. It's at the core of why we do what we do at ALO-it's our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That's the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
Role Objective
The SalesAssociate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The SalesAssociate thrives working on a team and relishes a culture of feedback and excellence.
Key Job Responsibilities
Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
Drive and exceed sales goals by leading ALO's Flow initiatives, while optimizing productivity and efficiency
Ensure engagement with customers and provide a friendly and easy to shop environment
Continue to build the client relationship daily with our customers
In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
Leverages company tools, incentives, and strategies to support meeting store goals
Resolve client needs quickly & effectively ensuring customer satisfaction
Educates guests and staff on our product, community and culture
Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.
SalesAssociate Qualifications
Preferred 1+ years prior work experience in a client-centric, sales environment
Passion for customerservice and delivering exceptional experiences
Aligns with and embodies ALO's Guiding Principles
Self-motivated with a desire to achieve results and excel individually, and as a team
Requires constant movement in and around all areas of store
Ability to lift, push, carry or otherwise move up to 50 pounds
Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
Ability to stand and move for an entire shift
SalesAssociate Schedule
Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).
As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.
JUST SOME OF THE PERKS
Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
Monthly Store Incentives
Clothing Allowance
Free yoga classes at any of our Sanctuaries
The Company's Associate base pay ranges from $20.00- $22.00/ hour in Corte Madera, CA. Please also note, Associates are eligible to participate in the Company's Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company's total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness.
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A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
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Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at ******************
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$20-22 hourly 3d ago
Sales Associate (Part-Time) - Broadway Plaza
Alo Yoga 4.2
Walnut Creek, CA jobs
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SalesAssociate (Part-Time) - Broadway Plaza
Walnut Creek, California, United States
Apply
WHY JOIN ALO?
Mindful movement. It's at the core of why we do what we do at ALO-it's our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That's the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
Role Objective
The SalesAssociate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The SalesAssociate thrives working on a team and relishes a culture of feedback and excellence.
Key Job Responsibilities
Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
Drive and exceed sales goals by leading ALO's Flow initiatives, while optimizing productivity and efficiency
Ensure engagement with customers and provide a friendly and easy to shop environment
Continue to build the client relationship daily with our customers
In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
Confidently introduces all facets of the Alo business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
Leverages company tools, incentives, and strategies to support meeting store goals
Resolve client needs quickly & effectively ensuring customer satisfaction
Educates guests and staff on our product, community and culture
Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.
SalesAssociate Qualifications
Preferred 1+ years prior work experience in a client-centric, sales environment
Passion for customerservice and delivering exceptional experiences
Aligns with and embodies ALO's Guiding Principles
Self-motivated with a desire to achieve results and excel individually, and as a team
Requires constant movement in and around all areas of store
Ability to lift, push, carry or otherwise move up to 50 pounds
Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
Ability to stand and move for an entire shift
SalesAssociate Schedule
Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).
As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.
JUST SOME OF THE PERKS
Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
Monthly Store Incentives
Clothing Allowance
Free yoga classes at any of our Sanctuaries
The Company's Associate base pay ranges from $17.00- $19.00/ hour in Walnut Creek, CA. Please also note, Associates are eligible to participate in the Company's Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company's total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, Talkspace, and AloMoves.
#LI-JJ1
#LI-2
#li-onsite
For CA residents, Job Applicant Privacy Policy HERE.
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For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
As set forth in ALO's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
Gender
Select...
Are you Hispanic/Latino?
Select...
Race & Ethnicity Definitions
If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:
A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran Status
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Voluntary Self-Identification of Disability
Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.
Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at ******************
How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your "major life activities." If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:
Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson's disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury
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$17-19 hourly 7d ago
Sales Associate (Part-Time) - The Grove
Alo Yoga 4.2
Los Angeles, CA jobs
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SalesAssociate (Part-Time) - The Grove
Los Angeles, California, United States
Apply
WHY JOIN ALO?
Mindful movement. It's at the core of why we do what we do at ALO-it's our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That's the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
Role Objective
The SalesAssociate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The SalesAssociate thrives working on a team and relishes a culture of feedback and excellence.
Key Job Responsibilities
Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
Drive and exceed sales goals by leading ALO's Flow initiatives, while optimizing productivity and efficiency
Ensure engagement with customers and provide a friendly and easy to shop environment
Continue to build the client relationship daily with our customers
In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
Leverages company tools, incentives, and strategies to support meeting store goals
Resolve client needs quickly & effectively ensuring customer satisfaction
Educates guests and staff on our product, community and culture
Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.
SalesAssociate Qualifications
Preferred 1+ years prior work experience in a client-centric, sales environment
Passion for customerservice and delivering exceptional experiences
Aligns with and embodies ALO's Guiding Principles
Self-motivated with a desire to achieve results and excel individually, and as a team
Requires constant movement in and around all areas of store
Ability to lift, push, carry or otherwise move up to 50 pounds
Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
Ability to stand and move for an entire shift
SalesAssociate Schedule
Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).
As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.
JUST SOME OF THE PERKS
Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
Monthly Store Incentives
Clothing Allowance
Free yoga classes at any of our Sanctuaries
The Company's Associate base pay ranges from $18.00- $20.00/ hour in Los Angeles, CA. Please also note, Associates are eligible to participate in the Company's Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company's total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Welllness.
#LI-JJ1
#LI-2
#li-onsite
For CA residents, Job Applicant Privacy Policy HERE.
Create a Job Alert
Interested in building your career at ALO? Get future opportunities sent straight to your email.
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Phone*
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Cover Letter
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LinkedIn Profile
Are you at least 18 years old? *
Select...
Are you able to perform the essential functions of the job for which you are applying, either with or without reasonable accommodation? *
Select...
Do you now or in the future require visa sponsorship to continue working in the country you are applying for?*
Select...
What language(s) do you speak fluently?*
What days and times are you available to work?*
Why do you want to work for Alo Yoga? Why do you think you'd be a great fit for this role?*
Tell us about a success story from one of your previous roles. How did you accomplish what you did?*
Do you know anyone who works for this ALO Yoga? *
Select...
If you answered "Yes" to the previous question, please explain the relationship.*
If hired, would you have a reliable means of transportation to and from work?*
Select...
Are you currently eligible to work in the country that you are applying for? *
Select...
Are you currently or have you in the past worked at Alo Yoga?*
Select...
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$18-20 hourly 3d ago
Digital Retention Specialist - Spanish
Talent Groups 4.2
Broomfield, CO jobs
Job Title: Digital Retention Specialist
Employment Type: 6+ Month W2 Contract to Hire
Work Authorization: No C2C or Sponsorship
Talent Groups is partnering with a leading enterprise software company to hire a Digital Retention Specialist in Westminster, CO. This onsite role is focused on customer retention, renewal support, and relationship management. The ideal candidate is highly customer focused, data driven, and fully fluent in Spanish.
This role requires Spanish fluency. Candidates must be able to speak, read, and write Spanish professionally.
Key Responsibilities
• Engage directly with customers to understand concerns and prevent churn
• Resolve customer issues and improve overall engagement and satisfaction
• Support renewals through proactive outreach and negotiation
• Track, analyze, and manage customer data using Salesforce and related systems
• Partner with Sales, Marketing, and Customer Support to strengthen retention strategies
• Create educational and support content to enhance the customer experience
• Adapt quickly to evolving processes and business needs
• Provide insights to leadership on retention trends, risks, and opportunities
Required Qualifications
• 5+ years of experience in customer retention, customer success, customerservice, or sales
• Fluent in Spanish is required speak read and write
• Experience using Salesforce or other CRM platforms preferred
• Strong communication, problem solving, and negotiation skills
• Analytical mindset with strong time management abilities
• Ability to work onsite in Westminster, CO
• Associate's degree or equivalent professional experience
Talent Groups is an equal opportunity employer. Qualified applicants will be contacted for next steps.
$31k-37k yearly est. 3d ago
Customer Service Associate - Remote (Proficiency in Mandarin/Cantonese, or Japanese Needed)
Dow Jones & Company 4.0
Princeton, FL jobs
Job Description:About the Team:
The Dow Jones CustomerService (DJCS) mission is to provide great service for our customers and great experiences for our people. Our team has the privilege of delivering impactful experiences by helping our customers access the trusted news and business information published and produced by our marquee brands including, The Wall Street Journal, Barron's, MarketWatch, Dow Jones Factiva and Dow Jones Risk & Compliance. You will find that we are a collaborative group, focused on delivering excellence during every customer interaction.
About the Role
You will reside on the CustomerService Team, reporting to the CustomerService Supervisor. You have a passion for helping people. We are offering a career with a recognized leader in the world of global news and business information. You will be a part of a multinational organization that focuses on its people.
Working Hours: 1:00 PM to 9:00 PM Eastern Time (Monday through Thursday) and 12:00 PM to 8:00 PM Eastern Time (Friday)
You Will:
Provide high-level telephone, email, and web chat support for the Dow Jones suite of PIB products; including Factiva, Dow Jones Risk & Compliance, and Dow Jones Newswires.
Answer global customer queries concerning content/data, product navigation, billing/account administration, and more.
Provide professional-level support to retain Dow Jones customers and increase customer loyalty.
Multitask, prioritize, and enthusiastically resolve customers' concerns while consistently providing superior levels of customerservice.
Ensure all relevant procedures are followed from beginning to resolution.
Ensure all key performance indicators and service levels are met.
Actively seek out opportunities for self-improvement, and participate in new product and procedural training.
Work with other Dow Jones departments to ensure escalated issues are handled efficiently and correctly.
You Have:
High proficiency in Mandarin/Cantonese, or Japanese for both written and verbal communication within a corporate environment
Fluent in English, for both written and verbal communication
Commitment to customer satisfaction with the ability to build and develop relationships to identify problems, assess needs, and find solutions
Ability to listen, empathize, and effectively handle challenging customer inquiries in a professional and pleasant manner
Ability to maintain a positive attitude in an often busy and stressful environment
Ability to understand new technical systems and applications quickly
Attention to detail and the ability to multitask, prioritize, and meet deadlines
Positive outlook on change and flexible approach to team-based work environment and structure
Ability to follow a large set of procedural guidelines and to be independently resourceful when investigating/researching complex customer queries
Experience in a contact center and/or customerservice environment (preferred)
Salesforce experience is a plus
College degree desired, or equivalent work experience
Previous research experience (desired)
Fluent in addition to the language applied for (this is desired, not required):
German/French/Spanish/Chinese/Japanese/
Italian/Russian
Our Benefits
Comprehensive Healthcare Plans
Paid Time Off
Retirement Plans
Comprehensive Medical, Dental and Vision Insurance Plans
Education Benefits
Paid Maternity and Paternity Leave
Family Care Benefits
Commuter Transit Program
Subscription Discounts
Employee Referral Program
#LI-Remote
Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Business Area:
Dow Jones - CustomerService
Job Category:
CustomerService & Contact Center Operations
Union Status:
Union role Pay Range: $41,392 - $50,000We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..
$41.4k-50k yearly Auto-Apply 9d ago
Customer Success Consultant- State Net
RELX Inc. 4.1
Sacramento, CA jobs
Are you interested in an alternative legal career that combines legal expertise, training and sales? Do you enjoy providing education and support to legal professionals? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (********************** , a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.
About the Role
The State Net Solutions Consultant serves as a frontline customer-support expert, partnering with clients' government relations and compliance teams to help them achieve their strategic objectives. Acting as a trusted advisor, the Solutions Consultant works closely with the Client Manager to drive customer satisfaction, retention, and revenue growth across the assigned account base.
Responsibilities:
+ Providing frontline customer support for State Net products, handling both reactive inquiries and proactive outreach and training.
+ Partnering with the Client Manager to plan and conduct regular business reviews with clients.
+ Understanding, analyzing, and documenting client-specific needs, workflows, and objectives.
+ Identifying upsell and cross-sell opportunities and collaborate with the Client Manager to advance them.
+ Creating and maintaining account-level usage plans; monitor client engagement and adjust strategies to ensure active, effective product use.
+ Proactively sharing customer insights and feedback with internal teams, especially regarding product performance, gaps, or enhancement opportunities.
+ Guiding clients in navigating legislative and regulatory processes.
+ Develop a deep understanding of client organizations to recommend appropriate solutions and product configurations.
+ Demonstrating comprehensive knowledge of the State Net value proposition and competitive landscape to effectively differentiate the offering.
+ Delivering product demonstrations, online training sessions, webinars, and phone-based training.
+ Utilizing all required tools, systems, processes, sales metrics, and reporting platforms.
+ Meeting or exceeding sales goals, usage objectives, and other performance targets.
Requirements:
+ Have 3+ years of proven sales, customer success, or training experience
+ Have a Bachelor's degree/equivalent experience
+ Show great verbal and written communication skills
+ Have excellent organizational skills and attention to detail
+ Be able to collaborate effectively across teams
+ Have the ability to build strong internal and external relationships
+ Have the ability to travel to customers for onsite trainings and meetings (about 10% of time)
Work in a way that works for you
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, we will help you meet your immediate responsibilities and your long-term goals.
About the business
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
U.S. National Base Pay Range: $52,800 - $88,000. Geographic differentials may apply in some locations to better reflect local market rates.
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week:
● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
$52.8k-88k yearly 38d ago
Customer Sales Representative (remote work)
Agent Alliance 3.9
New York, NY jobs
Join our dynamic team of representatives who connect with clients virtually to provide essential supplemental benefits that enhance their family's protection beyond standard employer coverage. We seek effective communicators who are ambitious, organized, and thrive in a collaborative environment.
Job Requirements:
Reach out to individuals interested in our exclusive benefits.
Schedule engaging Zoom meetings to discuss their needs.
Customize new and existing benefit plans to meet client requirements.
Foster strong relationships with both existing and potential clients.
Conduct benefit reviews and assist with claims or adjustments.
Provide exceptional customerservice and administrative support.
Address client inquiries and resolve concerns promptly.
Ensure accurate and timely documentation updates.
Benefits:
Comprehensive medical insurance (BlueCross BlueShield)
Dental, vision, and hearing insurance options
Stock options for a sense of ownership
Retirement benefits based on renewal income
An extensive paid training program
Performance-based monthly bonuses
Competitive Performance-based weekly pay averaging $60,000 to $65,000 in the first year
Flexible work schedule, with options for remote or in-office work.
Take the next step in your career and make a meaningful impact on families while enjoying personal and financial growth. Join us today!
$60k-65k yearly Auto-Apply 9d ago
Customer Success Consultant- State Net
RELX 4.1
Home Gardens, CA jobs
Are you interested in an alternative legal career that combines legal expertise, training and sales?
Do you enjoy providing education and support to legal professionals?
About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.
About the Role
The State Net Solutions Consultant serves as a frontline customer-support expert, partnering with clients' government relations and compliance teams to help them achieve their strategic objectives. Acting as a trusted advisor, the Solutions Consultant works closely with the Client Manager to drive customer satisfaction, retention, and revenue growth across the assigned account base.
Responsibilities:
Providing frontline customer support for State Net products, handling both reactive inquiries and proactive outreach and training.
Partnering with the Client Manager to plan and conduct regular business reviews with clients.
Understanding, analyzing, and documenting client-specific needs, workflows, and objectives.
Identifying upsell and cross-sell opportunities and collaborate with the Client Manager to advance them.
Creating and maintaining account-level usage plans; monitor client engagement and adjust strategies to ensure active, effective product use.
Proactively sharing customer insights and feedback with internal teams, especially regarding product performance, gaps, or enhancement opportunities.
Guiding clients in navigating legislative and regulatory processes.
Develop a deep understanding of client organizations to recommend appropriate solutions and product configurations.
Demonstrating comprehensive knowledge of the State Net value proposition and competitive landscape to effectively differentiate the offering.
Delivering product demonstrations, online training sessions, webinars, and phone-based training.
Utilizing all required tools, systems, processes, sales metrics, and reporting platforms.
Meeting or exceeding sales goals, usage objectives, and other performance targets.
Requirements:
Have 3+ years of proven sales, customer success, or training experience
Have a Bachelor's degree/equivalent experience
Show great verbal and written communication skills
Have excellent organizational skills and attention to detail
Be able to collaborate effectively across teams
Have the ability to build strong internal and external relationships
Have the ability to travel to customers for onsite trainings and meetings (about 10% of time)
Work in a way that works for you
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, we will help you meet your immediate responsibilities and your long-term goals.
About the business
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
U.S. National Base Pay Range: $52,800 - $88,000. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
$52.8k-88k yearly Auto-Apply 39d ago
Digital Customer Retention Specialist w/spanish
Agile 4.2
Westminster, CO jobs
Title: Digital Retention Specialist Duration: 6+ months (Contract to Hire) US Citizen/Green Card required The Digital Retention Specialist is responsible for ensuring high levels of customer retention and satisfaction. This role involves proactively engaging with customers to understand and address their needs, identifying blockers to renewal, and implementing strategies to improve customer loyalty. The ideal candidate will possess excellent communication skills, a customer-centric mindset, and the ability to analyze data to drive retention efforts.
Key Responsibilities:
Customer Engagement: Make outbound messages or calls to understand and address reasons for potential discontinuation of services.
Issue Resolution: Take ownership of customer issues, ensuring minimal escalation and high satisfaction.
Independent Decision-Making: Resolve customer needs independently and effectively.
CustomerService Excellence: Communicate with customers, internal teams, and senior management to deliver exceptional service.
Negotiation: Directly negotiate with customers to overcome adoption barriers and develop plans to resolve pain points.
Documentation: Maintain detailed records of customer interactions and activities in Salesforce.
Data Analysis: Analyze data to identify trends and opportunities for improving retention and reducing churn.
Collaboration: Work closely with the Sales and Support Teams to handle escalations and enhance the customer experience.
Content Development: Identify, create, and deliver content to support customer adoption and engagement needs.
System Proficiency: Demonstrated ability to rapidly learn and efficiently navigate multiple business systems, ensuring seamless task completion and operational effectiveness.
Required Skills and Experience:
Customer Focus: Strong customer-centric and growth mindset.
Retention Expertise: Experience in customerservice and retention.
Listening Skills: Excellent active listening and empathy to understand customer perspectives.
Problem-solving: Strong analytical skills and a solution-oriented approach.
Negotiation: Skilled in effective negotiation techniques, including identifying customer pain points, proposing solutions, and achieving favorable outcomes to build strong customer relationships.
Time Management: Ability to prioritize tasks and manage time effectively in a fast-paced environment.
Communication: Excellent writing and communication skills, with the ability to convey thoughts clearly and concisely.
Interpersonal Skills: Strong ability to collaborate with stakeholders and customers at various skill levels.
Trustworthiness and Professionalism: Demonstrated ability to handle sensitive information with integrity and maintain a professional demeanor.
Education and Experience:
Educational Background: Associate's degree or equivalent.
Professional Experience: 5+ years of practical experience in customerservice and retention.
Salesforce: Proficiency in using Salesforce for documenting and managing customer interactions.
Additional Requirements:
Language: Fluency in Spanish required. Portuguese preferred/good to have.
$27k-34k yearly est. 15d ago
Outbound Phone Sales Representative
Mood 4.4
Remote
Are you actively looking for a new opportunity or just exploring the market? Either way, you might have just found the perfect match!
We're on the hunt for passionate and driven Outbound Phone Sales Representatives to join our growing team at Mood. In this role, you'll be at the forefront of our Customer Success Contact Center department, driving revenue growth by generating and contacting leads. As the first and ongoing touchpoint in the sales process, you'll play a pivotal role in shaping the customer journey.
Why Join Mood?
About Us: At Mood, we're not your average company. We're a vibrant and innovative online dispensary that features legal cannabis products tailored to set each customer's mood. We are dedicated to offering our customers nothing but the highest quality products with top-notch customerservice. Our team is filled with energetic and creative individuals who are passionate about making a difference. We take pride in our fun-loving culture and celebrate the uniqueness of each team member.
Mood's Outbound Phone Sales team is in
hyper-growth mode
. Over the last few months, we've optimized our processes on a smaller scale, and now it's time to scale up-big time. We're not just any company, and we're not looking for just any candidate. If you love the art of selling, delighting customers, and have a natural affinity for technology, keep reading. This might just be the role for you! Please note this role has the potential to be working on Saturdays.
What You'll Be Doing:
Prospecting & Outreach: Identifying and connecting with new and existing customers and prospects via phone, email, chat, and other channels to introduce and sell our products and services (like our amazing subscriptions!).
Customer Engagement: Building relationships with customers through various channels (phone, email, chat, and more) to understand their needs and showcase how Mood products can help.
Account Management: Maintain ongoing relationships with your ‘book of customers' to manage the relationship and keep them engaged and loyal to Mood.
Collaboration: Partnering with the Customer Success Contact Center Leadership team to develop and refine strategies for growing our sales pipeline based on customer insights.
Achieving Goals: Meet and exceed monthly, quarterly, and annual sales targets and the various key performance metrics that are measured in a contact center, sales, and outbound position
What You'll Bring to the Team:
We're looking for someone with:
Sales Experience: Proven success in a sales and/or call center environment, preferably in a target-driven role.
Communication Skills: Outstanding customerservice, verbal and written communication abilities, with strong listening skills.
Tech-Savviness: Comfort with technology and a knack for helping non-tech-savvy customers.
Adaptability: An entrepreneurial mindset with the ability to pivot and problem-solve to meet business goals.
Proactive Attitude: A bias toward action and the drive to consistently go above and beyond.
What's in It for You?
Competitive base pay with performance-based monthly commission.
Comprehensive health insurance package.
Generous paid time off and employee discounts on our product.
Fully remote - work from your home!
A dynamic and inclusive work environment where creativity is encouraged and celebrated.
Opportunities for professional growth and development.
The chance to be a part of a passionate and close-knit team that feels like a community.
Not sure if your experience is a perfect match? No problem!
We know that great candidates bring more than just a resume. If this role excites you, hit the ‘Apply' button-we'd love to hear from you!
$33k-49k yearly est. Auto-Apply 2d ago
Customer Service
D & J Lumber Co 4.3
Hollister, CA jobs
We are seeking part time salesassociates to join our team. Applicant must have flexible availability to work evening and weekend shifts.
Greet customers as they enter the store
Suggest related items
Answer customer's questions concerning location, price and use of merchandise
Answer customerservice phone calls
Mix and match paint
Cut keys, rope, wire, wood, etc
Physical Requirements
Standing for long periods
Must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 60 pounds
Qualifications
$32k-41k yearly est. 11d ago
Customer Service at West
West 4.7
Pueblo West, CO jobs
Job Description
Big Bear Wine & Liquor is looking for Guest Service/Cashier Employees to join our 26 person strong team. We are located on 940 E Hailey Lane in Pueblo West. Our ideal candidate is a self-starter, motivated, and hard-working. This is a part time position with anywhere from 20-30 hours a week. We can work around schedules. MUST BE 18 Years Old
Responsibilities
Greet customers and make them feel at home
Answer any questions the customers may have
Maintain a clean and tidy work area
Accurately process all cash and credit payments
Provide exceptional customerservice
Qualifications
Proven working experience as a cashier or in customerservice
Basic mathematical skills
Strong attention to detail
Friendly attitude even when dealing with disgruntled employees
Ability to listen and communicate effectively with customers and team members
We are looking forward to reading your application.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase. Free employee scheduling, time clock and hiring tools.
$29k-34k yearly est. 17d ago
Reservationist
Journal Hotels 3.3
Los Angeles, CA jobs
Reservationist-The Hollywood Roosevelt
The Hollywood Roosevelt is an iconic, historic hotel located in the heart of Hollywood. Known for our stylish atmosphere and exceptional service, we deliver memorable experiences to every guest. We pride ourselves on excellence in hospitality and creating a welcoming environment for all.
Position Overview:
We are seeking a detail-oriented, friendly, and professional Reservationist to join our team. This role is essential in ensuring a smooth booking experience for our guests and supporting the overall operations of the hotel.
What You'll Do
Reservationist you will be the welcoming voice of The Hollywood Roosevelt, delivering outstanding service over the phone
Assist guests with reservations, changes, and special requests with accuracy and care
Share knowledge of room types, hotel amenities, dining outlets, events, and local attractions
Communicate guest needs clearly with hotel departments to ensure a seamless experience
Use upselling techniques to enhance guest stays and maximize revenue
Handle guest concerns calmly, professionally, and efficiently
Maintain confidentiality, organization, and attention to detail in a fast-paced environment
What we are looking for
A passion for customerservice and hospitality
Strong communication skills and a professional phone presence
Ability to problem-solve and manage challenging situations with confidence
Attention to detail and strong organizational skills
Dependability, adaptability, and a team-first mindset
Customerservice experience required; hospitality experience preferred
Why The Hollywood Roosevelt
You'll work in a dynamic, supportive environment where teamwork, respect, and guest experience come first. We value reliability, professionalism, and a positive attitude. Be part of an iconic hotel legacy and contribute to unforgettable guest experiences.
Apply Now and join the team at The Hollywood Roosevelt!
$31k-36k yearly est. Auto-Apply 20d ago
Account Services Representative
Vevo 4.3
Los Angeles, CA jobs
Vevo is the world's leading music video network, connecting an ever-growing global audience to high quality music video content for more than a decade. Founded by Universal Music Group and Sony Music Entertainment in 2009, Vevo offers fans worldwide a vast array of premium content to choose from, showcasing official music videos alongside a constantly developing lineup of live performances and innovative original programming. From top superstars to rising new talents, Vevo brings incomparable cross-promotional support to artists across the musical spectrum, at every stage of their careers.
Vevo has consistently evolved over the past decade to lead within today's ever-changing media landscape, embracing partnerships with a number of leading distribution platforms to deliver extraordinary content within ad-supported environments. With more than 25B views across television, desktop and mobile devices each month, Vevo brings music videos to the world - when, where, and how fans want them.
We're seeking an Account Services Representative to join our small team of talented Revenue Generating and Operation specialists that are working to maximize profitable revenue and provide best in class support to the larger Sales organization.
This ASR role will report to the Account Executive, as part of the larger Revenue Operations/Sales organization. The ASR will have the opportunity to help create and position compelling media proposals in an effort to drive revenue growth & provide best in class customerservice to the Sales organization.
As a member of the Sales team here at Vevo, you'll be working alongside super talented individuals that will both inspire you and challenge you to think about things like strategic sales planning, inventory forecasting/utilization, and ad product pricing/packaging in ways you hadn't imagined. We often take time as a team to review new industry trends and advancements, and think critically about various things happening in the world around us that may impact the ways we decide to be more strategic as a team overall. We have a phenomenal team made up of accomplished individuals from Inventory Analysts, Campaign Managers to Sales Operations specialists, and we're excited about having you join us!
As.a member of the team, you will:
* Create & revise compelling and sellable media proposals in the pre-sale process
* Have a knowledge of all historical rates by client for proposal creation
* Attend all necessary RFP brainstorm meetings to provide insight on pricing, packaging and inventory requirements for media proposals
* Play integral role in the Sales Prospecting process
* Ensure all data is accurately entered and updated in Salesforce & Operative
* Manage that AE pipeline stages are consistent within each system
* Submit, review and Single Sign IOs in accordance with planning & Vevo policy/procedure
* Handle post-sale revisions to booked placements which include any targeting changes or re-expressions and budget shifts
* Forecast inventory availability for Takeovers and Rotational media
* Manage Go-To Market packaging & premiere tracking
* Manage upfront rates & upfront spend tracking
* Work with Sales and Ad Ops in managing any delivery issues and propose inventory solutions
* Manage the artist list creation & discussions with client in coordination with Inventory & Sales, including ComScore Artist Pulls/Rankers
* Manage nationwide project initiatives such as proactive packaging, Premieres, Audience Guarantee.
* Make strategic pricing decisions in the Scatter market with Management oversight and guidance
This describes you:
* You have extreme attention to detail
* You are comfortable in a fast-paced work environment
* You can multi-task like a pro without letting anything slip through the cracks
* You are comfortable in a client-facing role
* You love to collaborate and take your analysis and working with various teams to put it into action
* You are intrigued by a dynamic, flexible digital video product and its revenue potential
* You enjoy creating solutions; using your expertise to contribute to revenue growth and campaign success
* You have experience taking fun seriously, cheering up your teammates when they need some positive encouragement, and you naturally understand that work isn't work when you love what you do
* You have an expressed desire to learn and grow into a sales career
Requirements:
* Recent college graduate, with a keen interest in Sales
* Internship experience in digital, TV, and/or agency media is a plus
* Must be highly proficient in Excel & Powerpoint
* A plus if you have knowledge of DoubleClick, Operative, and/or Salesforce
* High level understanding of media math, media proposal composition and Nielsen/Comscore data ratings is ideal
* Not required, but experience working with dynamic digital products such as: Sponsorships, Audience Guarantee, Viewability & Programmatic is a plus
Interested? Great! You might like to know:
* We're a fun, energetic, and tight knit team
* We really enjoy music and technology
* We have excellent compensation and benefits packages
* We have premier access to music content and new releases of original media content
* We offer a 401k match
$68,640 - $68,640 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$38k-50k yearly est. 10d ago
Account Services Representative
Vevo 4.3
Los Angeles, CA jobs
Job DescriptionVevo is the world's leading music video network, connecting an ever-growing global audience to high quality music video content for more than a decade. Founded by Universal Music Group and Sony Music Entertainment in 2009, Vevo offers fans worldwide a vast array of premium content to choose from, showcasing official music videos alongside a constantly developing lineup of live performances and innovative original programming. From top superstars to rising new talents, Vevo brings incomparable cross-promotional support to artists across the musical spectrum, at every stage of their careers.
Vevo has consistently evolved over the past decade to lead within today's ever-changing media landscape, embracing partnerships with a number of leading distribution platforms to deliver extraordinary content within ad-supported environments. With more than 25B views across television, desktop and mobile devices each month, Vevo brings music videos to the world - when, where, and how fans want them.
We're seeking an Account Services Representative to join our small team of talented Revenue Generating and Operation specialists that are working to maximize profitable revenue and provide best in class support to the larger Sales organization. This ASR role will report to the Account Executive, as part of the larger Revenue Operations/Sales organization. The ASR will have the opportunity to help create and position compelling media proposals in an effort to drive revenue growth & provide best in class customerservice to the Sales organization. As a member of the Sales team here at Vevo, you'll be working alongside super talented individuals that will both inspire you and challenge you to think about things like strategic sales planning, inventory forecasting/utilization, and ad product pricing/packaging in ways you hadn't imagined. We often take time as a team to review new industry trends and advancements, and think critically about various things happening in the world around us that may impact the ways we decide to be more strategic as a team overall. We have a phenomenal team made up of accomplished individuals from Inventory Analysts, Campaign Managers to Sales Operations specialists, and we're excited about having you join us! As.a member of the team, you will:
Create & revise compelling and sellable media proposals in the pre-sale process
Have a knowledge of all historical rates by client for proposal creation
Attend all necessary RFP brainstorm meetings to provide insight on pricing, packaging and inventory requirements for media proposals
Play integral role in the Sales Prospecting process
Ensure all data is accurately entered and updated in Salesforce & Operative
Manage that AE pipeline stages are consistent within each system
Submit, review and Single Sign IOs in accordance with planning & Vevo policy/procedure
Handle post-sale revisions to booked placements which include any targeting changes or re-expressions and budget shifts
Forecast inventory availability for Takeovers and Rotational media
Manage Go-To Market packaging & premiere tracking
Manage upfront rates & upfront spend tracking
Work with Sales and Ad Ops in managing any delivery issues and propose inventory solutions
Manage the artist list creation & discussions with client in coordination with Inventory & Sales, including ComScore Artist Pulls/Rankers
Manage nationwide project initiatives such as proactive packaging, Premieres, Audience Guarantee.
Make strategic pricing decisions in the Scatter market with Management oversight and guidance
This describes you:
You have extreme attention to detail
You are comfortable in a fast-paced work environment
You can multi-task like a pro without letting anything slip through the cracks
You are comfortable in a client-facing role
You love to collaborate and take your analysis and working with various teams to put it into action
You are intrigued by a dynamic, flexible digital video product and its revenue potential
You enjoy creating solutions; using your expertise to contribute to revenue growth and campaign success
You have experience taking fun seriously, cheering up your teammates when they need some positive encouragement, and you naturally understand that work isn't work when you love what you do
You have an expressed desire to learn and grow into a sales career
Requirements:
Recent college graduate, with a keen interest in Sales
Internship experience in digital, TV, and/or agency media is a plus
Must be highly proficient in Excel & Powerpoint
A plus if you have knowledge of DoubleClick, Operative, and/or Salesforce
High level understanding of media math, media proposal composition and Nielsen/Comscore data ratings is ideal
Not required, but experience working with dynamic digital products such as: Sponsorships, Audience Guarantee, Viewability & Programmatic is a plus
Interested? Great! You might like to know:
We're a fun, energetic, and tight knit team
We really enjoy music and technology
We have excellent compensation and benefits packages
We have premier access to music content and new releases of original media content
We offer a 401k match
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$38k-50k yearly est. 10d ago
Human? Clever on Phone? Looking for Witty Inside Sales Pros!
Terraboost Media 3.7
Oakland, CA jobs
A BILLBOARD USED IS A BILLBOARD REMEMBERED Terraboost Media operates a place-based media network of over 53,000 billboards found in more than 15,000 locations across the nation, including over 5,000 grocery stores, over 5,000 drug stores, over 700 malls, and 130 airports. Our billboards reach an impressive 3.9 billion consumers per month. Brands can literally engage with their target audience nationally, regionally, or locally by selecting the advertising networks and/or zip codes, counties that matter. QR codes, brochures, business reply cards and coupons provide advertisers with an easy means of tracking. Join the hundreds of satisfied repeat brands who continue to leverage this engaging media platform of which Nielsen research confirms 63% ad recall and 94% positive brand opinion, along with a 36% lift in purchase intent.
To learn more please visit us at *******************
Job Description
Join our unique team of inside sales representatives at our very special media/marketing company based in Jack London Square in Oakland! Work in our fun, energetic, fast paced environment with daily cash prizes and the ability to write your own paycheck, making business to business phone calls via our auto-dialer system. Your crucial role will be to get local businesses (realtors, insurance agents, dentists, salons, ETC) excited about the opportunity to have a 5 foot tall ad in the entrance of their local supermarket, where all their potential clients shop!
You will not be selling anything, only setting up an appointment for our outside sales reps to drop by for a 10-15 minute presentation.
We offer extremely competitive pay ($18.00 per hour in addition to a bonus of $40.00 when reps complete the sales on the appointments that you set up) . Our bonus structure should boost your net effective pay to $30.00 per hour if you are meeting our reasonable performance expectations.
LOOKING FOR A FLEXIBLE SCHEDULE? This part-time opportunity is 29 hours per week, which may be comprised of daily attendance, or 3-4 days per week (your choice).
Our company, Terraboost Media is a media/sponsorship advertising company providing local businesses the opportunity to sponsor the wellness center/ sanitizing wipe dispensers at big chain supermarkets such as Safeway, Vons, Albertsons (large supermarket chains across the USA) in addition to Drugstore chains, Bed Bath & Beyond, malls, airports, ETC.
This is an amazing, value-added amenity that shoppers are so incredibly grateful for, and advertisers really love -- as they are able to place their giant photo on the stand, which faces shoppers entering the store. In other words, you will be selling a highly valuable and coveted product that is new, fresh, and will keep you invigorated because many customers are truly grateful agreeing to a face to face meeting in order to learn more.
Please apply here and be prepared to take 5-10 minute DISC personality test which will help us better assess if this is a match.
**************************************************************************
Qualifications
IS THIS YOU?
A desire and hunger to earn money -- uncapped income
3+ years of sales or telemarketing experience
Quick thinker with dynamic verbal communication skills
Intermediate level computing skills
Able to get people curious and excited about our product
Superior customerservice and relationship building skills
Additional Information
To be considered for this position, p
lease apply using the link below and be prepared to take 5-10 minute DISC personality test which will help us better assess if this is a match.
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Targeting a January start date! Are you a natural connector with the drive to close deals and the passion to help businesses grow? If you thrive in a fast-paced environment and love the rush of building relationships, uncovering client needs, and delivering real results-this is the career move you've been waiting for.
As an Inside Sales Representative - Recruitment Specialist, you'll be the go-to partner for small-to-midsize businesses nationwide, helping them find and hire the talent they need. You'll sell cutting-edge recruitment marketing and advertising solutions that fuel success for both our clients and their teams. When they hire, we win-and so do you.
What You'll Do
Drive new business through fearless prospecting, cold calling, and virtual meetings
Manage your own book of business-closing deals, upselling, and winning back past clients
Deliver consultative solutions that include SEO, SEM, Social Media, OTT/CTV, Display Ads, and more
Partner with Client Success Managers to launch and optimize recruitment campaigns
Crush your quota with a healthy pipeline, strategic outreach, and unbeatable client experiences
Track and manage your success using Salesforce
What's In It for You
$41,000 base pay plus uncapped commissions with OTE ranging from $55,000-$60,000
Work from home flexibility with a fun, energized team
World-class training - 4 weeks of immersive onboarding plus continuous digital skills growth
Comprehensive benefits package, including health, dental, vision, 401K, parental leave, tuition assistance, pet insurance, volunteer time off, and more
Paid Time Off, Floating Holidays, and 8 Paid Holidays-because balance matters
What You Bring
Bachelor's degree OR 2+ years of inside sales experience (B2B preferred)
Strong prospecting and cold calling skills-no fear of the phone
Experience in digital marketing or recruitment a plus
Tech-savvy with Salesforce (or similar CRM)
Competitive, resilient, and self-motivated with excellent communication skills
A true team player who thrives on both collaboration and individual wins
Ready to Grow with Us?
This isn't just another sales job-it's a chance to make an impact, grow your career, and be rewarded for results. Join us and help businesses nationwide hire the talent they need to thrive.
Apply today and take your sales career to the next level!
The hourly rate for this role will range between $12.55 and $19.24. Base compensation is reflective of multiple factors, including market location, education level, skills, certifications, and experience. Variable compensation is not reflected in these figures and may apply based on the role.
#LI-JF1; #LI-Remote
$55k-60k yearly 11d ago
Inside Sales Representative
Logical Position 3.7
Portland, OR jobs
Starting Pay Model: $19.25/hr + uncapped performance bonuses
Bonuses:
$25 per completed meeting
$50 per closed express/non-recurring product
$100 per closed fully managed product
Pay Model after Probationary Period*: $23.50/hr + uncapped performance bonuses
Bonuses:
First 3 completed meetings/month: $25 each
Next 3 completed meetings/month: $50 each
Meetings beyond 6/month: $100 each
Closed express/non-recurring product: $100
Closed fully managed product: $200
*Probationary Period ends after 2 full calendar months after hire date.
Who We Are:
Logical Position is one of the fastest growing digital marketing agencies in the U.S. with hundreds of employees nationwide. We're constantly taking home awards including Inc.'s Best Place to Work (#3), the BBB's Torch Award for Ethics, and multiple performance-based awards from Google and Microsoft.
Why You Will Love LP:
Paid Time Off: You will accrue 14 days in your first year and increases over time with tenure.
Volunteer Time Off: You will accrue 40 hours in your first year.
Paid Holidays: You will receive a minimum of 7 paid holiday and 3 floating holidays awarded per anniversary year.
Health, Vision, and Dental Insurance: Eligible on the 1st of the month following 60 days of employment, and LP will cover up to 75% for the employee premium depending on the plan that you select.
401(k) Match: Eligible following 90 days of employment, and LP will match 100% of the first 4% of income contributed.
Paid Parental Leave: Eligible for up to 12 weeks.
Paid Bereavement: Eligible for up to 5 days.
Employee Assistance Program: Access to free and confidential coaching, counseling, work-life balance, and self-help resources.
Flexibility to Work From Home: We have two offices-Lake Oswego, OR and Palatine, IL - but employees may choose to work from their home address.
Remote Office Space Reimbursement: Eligible for up to $100 following 30 days of employment to improve your remote office space. LP provides you a work laptop, headset, mouse, and monitor.
Work/Life Balance: We encourage a healthy work/life balance for all employees.
A dynamic company with fantastic team culture atop a rapidly growing industry!
Qualifications
Tasks:
Prospect (cold-call) via phone, email, and other methods to obtain qualified leads for a pipeline; consistently meet performance benchmarks for outbound calls and meeting scheduling to drive revenue growth
Expectations for probationary period (hire month plus the following 2 calendar months)
Weekly average of 45 calls a day
Average 4 meetings scheduled per month
Expectations following probationary period
Weekly average of 45 calls and/or 60 minutes of talk time per day
Average 4 meetings scheduled per month or 2 linked accounts
Average 1.5 sales per month
Maintain accurate records of interactions and activities in systems to ensure data integrity for reporting and pipeline management
Assist leadership or team members with special projects, reporting, or administrative tasks as requested to support team efficiency and contribute to strategic initiatives
Participate in internal meetings and training sessions to stay informed on company updates and continuously improve skills
Support cross-departmental initiatives that enhance client experience or operational efficiency to foster collaboration and improve overall customer satisfaction
Mentor or assist new team members during onboarding or training when requested to share knowledge and promote team development
Required Skills & Certifications:
Excellent interpersonal, verbal, and written communication skills
Proficient in Microsoft Office
Comfortable making cold calls and handling objections
Ability to maintain professionalism and a positive attitude in difficult situations
Highly organized with excellent time management skills and attention to detail
Driven with a strong desire to learn, grow, and develop sales skills within a dynamic company and growing industry
Self-motivated to complete tasks independently
Works well in a team and collaborates effectively
Ability to prioritize tasks and adapt to changing priorities
Portrays Logical Position's core values: Integrity, Driven, Transparent, Dynamic, Collaborative, and Fun
This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of an employee in this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of said employee. An employee may be asked to perform other duties as required.
The application window will close once a sufficient number of qualified candidates have been identified, which may occur before or after a conditional offer is made.
$19.3 hourly 7d ago
Inside Sales Representative
Logical Position 3.7
Salt Lake City, UT jobs
Starting Pay Model: $19.25/hr + uncapped performance bonuses
Bonuses:
$25 per completed meeting
$50 per closed express/non-recurring product
$100 per closed fully managed product
Pay Model after Probationary Period*: $23.50/hr + uncapped performance bonuses
Bonuses:
First 3 completed meetings/month: $25 each
Next 3 completed meetings/month: $50 each
Meetings beyond 6/month: $100 each
Closed express/non-recurring product: $100
Closed fully managed product: $200
*Probationary Period ends after 2 full calendar months after hire date.
Who We Are:
Logical Position is one of the fastest growing digital marketing agencies in the U.S. with hundreds of employees nationwide. We're constantly taking home awards including Inc.'s Best Place to Work (#3), the BBB's Torch Award for Ethics, and multiple performance-based awards from Google and Microsoft.
Why You Will Love LP:
Paid Time Off: You will accrue 14 days in your first year and increases over time with tenure.
Volunteer Time Off: You will accrue 40 hours in your first year.
Paid Holidays: You will receive a minimum of 7 paid holidays and 3 floating holidays awarded per anniversary year.
Health, Vision, and Dental Insurance: Eligible on the 1st of the month following 60 days of employment, and LP will cover up to 75% for the employee premium depending on the plan that you select.
401(k) Match: Eligible following 90 days of employment, and LP will match 100% of the first 4% of income contributed.
Paid Parental Leave: Eligible for up to 12 weeks.
Paid Bereavement: Eligible for up to 5 days.
Employee Assistance Program: Access to free and confidential coaching, counseling, work-life balance, and self-help resources.
Flexibility to Work From Home: We have two offices-Lake Oswego, OR and Palatine, IL - but employees may choose to work from their home address.
Remote Office Space Reimbursement: Eligible for up to $100 following 30 days of employment to improve your remote office space. LP provides you a work laptop, headset, mouse, and monitor.
Work/Life Balance: We encourage a healthy work/life balance for all employees.
A dynamic company with fantastic team culture atop a rapidly growing industry!
Qualifications
Tasks:
Prospect (cold-call) via phone, email, and other methods to obtain qualified leads for a pipeline; consistently meet performance benchmarks for outbound calls and meeting scheduling to drive revenue growth
Expectations for probationary period (hire month plus the following 2 calendar months)
Weekly average of 45 calls a day
Average 4 meetings scheduled per month
Expectations following probationary period
Weekly average of 45 calls and/or 60 minutes of talk time per day
Average 4 meetings scheduled per month or 2 linked accounts
Average 1.5 sales per month
Maintain accurate records of interactions and activities in systems to ensure data integrity for reporting and pipeline management
Assist leadership or team members with special projects, reporting, or administrative tasks as requested to support team efficiency and contribute to strategic initiatives
Participate in internal meetings and training sessions to stay informed on company updates and continuously improve skills
Support cross-departmental initiatives that enhance client experience or operational efficiency to foster collaboration and improve overall customer satisfaction
Mentor or assist new team members during onboarding or training when requested to share knowledge and promote team development
Required Skills & Certifications:
Excellent interpersonal, verbal, and written communication skills
Proficient in Microsoft Office
Comfortable making cold calls and handling objections
Ability to maintain professionalism and a positive attitude in difficult situations
Highly organized with excellent time management skills and attention to detail
Driven with a strong desire to learn, grow, and develop sales skills within a dynamic company and growing industry
Self-motivated to complete tasks independently
Works well in a team and collaborates effectively
Ability to prioritize tasks and adapt to changing priorities
Portrays Logical Position's core values: Integrity, Driven, Transparent, Dynamic, Collaborative, and Fun
This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of an employee in this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of said employee. An employee may be asked to perform other duties as required.
The application window will close once a sufficient number of qualified candidates have been identified, which may occur before or after a conditional offer is made.