Post job

The NAV jobs

- 267 jobs
  • Senior Technical Support Engineer

    GSD Search LLC 3.7company rating

    Remote or Waltham, MA job

    Senior Tech Support Engineer Schedule: Hybrid Onsite 3 days per week Employment Type: Full Time We are building a next-level support team and looking for a Sr. Tech Support Engineer who can deliver fast, polished, solutions-driven support to high-visibility users across the business. This is not a traditional ticket-taker role. You will be the first line of defense and the person who actually solves problems instead of forwarding them to someone else. If you enjoy being the hero who jumps in, takes ownership, and resolves issues end to end, you'll fit in well here. What You'll Do High Touch User Support Deliver white-glove support for executives, analysts, and business users. Handle urgent issues with professionalism, urgency, and clear communication. Build strong relationships built on trust, empathy, and reliable problem solving. Hands-On Technical Troubleshooting Diagnose and resolve issues across Windows, mac OS, Office 365, Teams, Zoom, Slack, and mobile devices. Resolve identity and access challenges including password resets, MFA issues, provisioning, and permissions. Troubleshoot desktop, network, and application issues without relying on engineering teams for routine fixes. Conference Room and AV Support Support conference room technologies, hybrid meetings, webinars, and video collaboration platforms. Maintain room readiness and resolve AV issues quickly for smooth internal and external meetings. Onsite, Remote, and On-Call Support Work onsite in Waltham three days a week. Provide remote support for traveling or work-from-home users. Fulfill same-day onsite needs when a problem requires hands-on troubleshooting. Participate in a 24/7/365 on-call rotation. Collaboration and Continuous Improvement Partner with cloud, network, and security teams to address complex issues. Help “shift left” by taking on issues traditionally owned by engineering groups. Identify opportunities to improve support processes and elevate the user experience. What You Need to Bring Technical Skills You do not need experience with every tool in the environment, but you must have the depth to tackle real problems independently. Key knowledge areas include: Microsoft Entra / Azure identity tools Networking fundamentals and traffic tools such as Zscaler Windows and mac OS Office 365 iOS and mobile device management basics Teams, Zoom, Webex, and other collaboration platforms Core Competencies Strong customer empathy and professional presence when supporting high-visibility users Excellent communication skills that make people feel supported and understood Ability to take ownership and resolve issues without passing them off Comfort troubleshooting unfamiliar problems and navigating ambiguity Strong judgment, attention to detail, and a solutions-first mindset Experience 7 to 10 years in technical support, desktop support, or similar hybrid support roles Experience in fast-paced, high-expectation environments Certifications like CompTIA A+, Microsoft Modern Desktop, or ACSP are helpful but not required Why This Role Matters This team is transforming technology support into a proactive, high-skill function that delivers an exceptional experience for business users. You will be a key part of that shift, solving problems at the point of impact and raising the standard for how support is delivered across the organization.
    $86k-114k yearly est. 4d ago
  • Learning & Development Specialist

    Blue Star Partners LLC 4.5company rating

    Columbus, OH job

    Job Description Job Title: Learning & Development Specialist Work Schedule: Remote Mondays & Fridays; Onsite Tuesdays-Thursdays ( flexibility for frequent travel in lieu of hybrid model ) Rate: $60-$70/hr Contract Length: 6 Months (strong possibility of extension) Contract Type: W-2 Only (U.S. Citizens - No visa sponsorships) Position Summary We are seeking a Learning & Development Specialist to support enterprise-wide training initiatives for a leading utilities provider. This position will be responsible for designing, developing, and delivering engaging training programs for a wide range of stakeholders - from frontline field employees to managers and senior leadership. The ideal candidate brings strong facilitation skills, instructional design capabilities, and experience managing “train-the-trainer” programs. This is a dynamic role requiring a mix of in-person and virtual training delivery. Experience in the utilities, energy, or field services industries is highly preferred. Key Responsibilities Deliver in-person and remote training sessions across business units, including operations, management, and executive levels. Facilitate Train-the-Trainer sessions to enable internal trainers and champions. Collaborate with internal teams and subject matter experts to design and refine learning content. Customize training materials to align with business goals, system updates, and stakeholder needs. Evaluate training effectiveness and apply feedback to continuously improve delivery. Manage logistics and scheduling for multi-location training rollouts. Support change adoption through engaging learning experiences that promote buy-in and behavioral change. Maintain accurate training documentation, tracking, and reporting. Preferred Qualifications 5+ years of experience in learning & development, training, or instructional design roles. Proven experience designing and delivering Train-the-Trainer programs. Strong facilitation skills across diverse stakeholder groups, including field operations staff. Instructional design experience, including e-learning, instructor-led, and blended learning models. Proficient in tools such as PowerPoint, Articulate 360, Adobe, MS Teams, and LMS platforms. Experience working in utilities, energy, construction, or other field-based environments is highly preferred. Comfortable traveling regularly or working in a hybrid onsite/remote environment. Ability to quickly learn technical and operational systems and translate them into effective training programs.
    $60-70 hourly 17d ago
  • Communications Lead

    Blue Star Partners LLC 4.5company rating

    Columbus, OH job

    Job Description Job Title: Communications Lead Remote: Yes, but with occasional travel to Columbus, OH and Merrillville, IN, approximately once a month. Period: 01/27/2025 - 12/31/2025 (strong likelihood of extension) Hours/Week: 40 hours Rate: $90 - $95/hour Contract Type: W-2 only, no visa sponsorships or subcontracting Scope of Services: The Communications Lead will be responsible for developing, implementing, and managing communication strategies to ensure the smooth execution of the Workday Time Tracking Implementation project. This role requires a high level of collaboration with various stakeholders, including project managers, HR, IT, and other departments, to ensure consistent, clear, and effective communication throughout the lifecycle of the project. The Communications Lead will provide proactive updates, manage change communications, and ensure all stakeholders are informed about the progress, risks, and upcoming milestones. Role, Responsibilities & Deliverables: 1. Communication Strategy Development Develop a comprehensive communications strategy for the Workday Time Tracking Implementation, aligning with project objectives and timelines. Identify key audiences, stakeholders, and messaging to ensure all parties are informed and aligned. 2. Stakeholder Communication Serve as the primary point of contact for communication-related needs during the project. Ensure that internal and external stakeholders (HR, payroll teams, IT, consultants, leadership) are regularly updated on project status, progress, and key milestones. Craft clear and concise communication for executive and operational updates, ensuring that technical details are communicated in a non-technical manner where needed. 3. Change Management and Engagement Work closely with the Change Management team to develop communication plans that support system changes and user adoption. Lead communication efforts for training schedules, new system features, and any potential disruptions during the implementation. Coordinate with the project team to create FAQs, job aids, and support materials for end users. 4. Risk and Issue Management Monitor communication channels for any emerging risks or concerns and escalate to leadership as necessary. Manage sensitive communications, particularly regarding any delays, changes to the project plan, or issues with the implementation. 5. Content Creation and Dissemination Develop communication materials, such as emails, newsletters, presentations, roadshow presentations, Leader and Employee guides, short video (overviews, benefits, testimonials) and reports to keep all stakeholders informed. Ensure all messaging is consistent, clear, and aligned with the project's objectives and timelines. 6. Feedback and Reporting Collect feedback from stakeholders about communication effectiveness and make adjustments to improve clarity, engagement, and responsiveness. Provide regular reports on communication effectiveness and track communication milestones against the overall project timeline. Required Experience: Minimum of 5 years of experience in a communications role, preferably in large-scale HRIS or enterprise-level system implementations. Proven experience managing communication strategies and leading communications efforts for complex projects. Experience with Workday or other HRIS implementations is a plus. Strong understanding of change management principles and how they relate to communication planning. Demonstrated ability to work with cross-functional teams to drive alignment on messaging and project updates. Key Skills: Communication Skills: Excellent written and verbal communication skills, including the ability to craft messages for both technical and non-technical audiences. Stakeholder Management: Strong ability to manage and coordinate with diverse stakeholder groups, ensuring all voices are heard and all needs are met. Change Management: Knowledge of change management processes and how communications play a vital role in successful system adoption. Project Management: Familiarity with project management methodologies (Agile or Waterfall), ensuring communications align with project goals and timelines. Problem Solving: Ability to proactively address communication challenges and resolve issues quickly and effectively. Education & Certifications: Bachelor's degree in Communications, Public Relations, Business, or a related field. Project Management Professional (PMP) certification or similar certification is a plus. Experience with Workday, HRIS, or other enterprise software communications is preferred.
    $90-95 hourly 5d ago
  • Project Coordinator

    Blue Star Partners 4.5company rating

    Columbus, OH job

    Job Title: Project Coordinator Period: 10/07/2024 - 9/16/2025 - possibility for extensions: business needs and candidate performance Hours/Week: 40 hours Rate: $24 -$26/hr Contract Type: W-2 Scope of Services: We are seeking a highly organized and detail-oriented Project Coordinator. The Project Coordinator will be responsible for supporting the planning, execution, and completion of various projects within our organization. This role requires excellent communication skills, the ability to manage multiple tasks simultaneously, and a proactive approach to problem-solving. The candidate will work closely with the Project Manager to ensure project deliverables are met on time and within budget. Key Responsibilities: Assist in the development and implementation of project plans. Coordinate project activities, resources, and information. Monitor project progress and handle any issues that arise. Act as the point of contact and communicate project status to all participants. Work with the Project Manager to eliminate blockers. Create and maintain comprehensive project documentation, plans, and reports. Ensure all projects are delivered on time, within scope, and within budget. Education & Experience: Required: Bachelor's degree in Business Administration, Management, or a related field. Proven work experience as a Project Coordinator or similar role. Strong working knowledge of Microsoft Office and project management software (e.g., MS Project). Excellent communication and organizational skills. Ability to work effectively both independently and as part of a team. Strong problem-solving skills and attention to detail. Preferred: 3-5 years of experience in the nutrition science field. Competencies: Organizational Skills: Excellent organizational ability to keep track of multiple project tasks and deadlines. Communication Skills: Strong verbal and written communication for liaising with stakeholders. Time Management: Capable of managing multiple priorities and delivering on time. Problem-Solving: Proactive in addressing and resolving project issues. Teamwork: Ability to collaborate with teams and cross-functional groups. Technical Proficiency: Proficiency in Microsoft Office and project management tools.
    $24-26 hourly 60d+ ago
  • Change Analyst - Organizational Strategy Support

    Blue Star Partners LLC 4.5company rating

    Columbus, OH job

    Job Description Job Title: Change Analyst - Organizational Strategy Support Duration: 4 Months Rate: $55-$75/hour (1099 Independent Consultant) Engagement Type: Part-Time (20 hours/week) Position Overview: We are seeking a part-time Change Analyst to provide high-quality support on a 4-month organizational strategy engagement. This role will work closely with the Team Lead to assist with assessments, logistics, content development, and documentation. Ideal for someone with a consulting mindset, strong attention to detail, and the ability to synthesize complex inputs into clear, actionable outputs. Key Responsibilities: Support the current state assessment by organizing findings related to structure, processes, and metrics. Coordinate and help document outcomes from 1:1 interviews and team sessions. Assist in developing PowerPoint decks, summary reports, and visioning documents. Track quick win initiatives and other action items using shared project tools. Provide logistical and analytical support for team development and coaching sessions. Qualifications: 2-4 years of experience in a change management, strategy, or business analyst role. Strong proficiency in Microsoft PowerPoint, Excel, and collaborative tools. Excellent organization, communication, and note-taking skills. Experience supporting consultants or project teams in dynamic environments. Comfort working part-time on a flexible schedule with a high-performing team.
    $55-75 hourly 29d ago
  • Program Engagement Lead

    Blue Star Partners 4.5company rating

    Columbus, OH job

    Job Title: Program Engagement Lead Rate: $100-$110/hour Contract Duration: 6 months (strong possibility of extension) Contract Type: W-2 Only (U.S. Citizens - No visa sponsorships) Position Summary We are seeking a dynamic and personable Program Engagement Lead to design, manage, and execute engagement strategies for a large-scale, multi-year initiative in the utilities sector. This individual will lead efforts to foster connection, learning, visibility, and recognition across a diverse stakeholder base through innovative communications, training experiences, and culture-building events. The ideal candidate will have a strong background in internal communications, change management, or employee engagement, and will bring a positive, high-energy presence to everything they do-including facilitating town halls, MCing events, and creating engaging content. Experience in the utilities industry is a plus, and comfort with SharePoint design and light development is essential. Key Responsibilities Lead and execute engagement strategies for a high-visibility enterprise program, driving connection and excitement across stakeholders. Plan and facilitate monthly Town Halls, including speaker coordination, content creation, and live MCing. Develop and manage a program-wide recognition program, celebrating team and individual accomplishments. Launch and manage a learning series, such as Lunch & Learns, formal training events, and peer-sharing opportunities. Design and analyze feedback surveys to capture sentiment and identify engagement gaps. Coordinate and host fun events that enhance team culture and morale. Support front-line coaching initiatives to reinforce adoption and connection to the program's mission. Build and manage a SharePoint site that serves as the central hub for engagement-adding widgets, visuals, and interactive content. Maintain high-quality branding, storytelling, and visual design throughout all engagement deliverables. Collaborate closely with change management, training, and communications teams to align engagement efforts. Required Qualifications 7+ years of experience in employee engagement, communications, or change management. Strong facilitation and presentation skills, including experience MCing live and virtual events. Proficient in SharePoint, with ability to build and manage engaging content (widgets, visuals, layout). Proven ability to build programs that connect with a wide range of employees-from front-line staff to executives. Exceptional verbal and written communication skills. High-energy, positive, and creative personality with a passion for bringing people together. Willingness to travel occasionally (as needed for events or key meetings). Utilities or infrastructure experience preferred. Bachelor's degree in Communications, Organizational Development, HR, or a related field.
    $25k-39k yearly est. 28d ago
  • Documentation Specialist II

    Blue Star Partners 4.5company rating

    Columbus, OH job

    Job Title: Documentation Specialist II Period: 10/07/2024 to 10/07/2025, possibility of extension Hours/Week: 40 hours (Hours over 40 will be paid at Time and a Half) Rate: $20 - $24/hour Contract Type: W-2 only Scope of Services: The Documentation Specialist prepares, edits, files, and assembles various types of documentation such as reports, technical documents, records, or correspondence. The client is looking for someone who is a quick learner with experience preparing data visualizations. Strong expertise in Microsoft Office suite of applications to provide data entry and general reporting development support (preferably in Power BI) is needed. The role includes maintaining numerical, alphabetical, chronological, and subject filing systems. The Documentation Specialist is responsible for file maintenance and record-keeping, as well as locating and removing file material upon request. Role, Responsibilities, and Deliverables: Document Preparation: Prepare and edit documentation including reports, technical documents, records, and correspondence, ensuring accuracy and consistency. File Maintenance: Maintain and organize numerical, alphabetical, chronological, and subject filing systems for easy retrieval of documents. Record Keeping: Keep detailed records of all documents, ensuring that files are updated regularly and accurately. Document Assembly: Assemble and compile documents for various purposes, ensuring completeness and adherence to standards. File Requests: Locate and remove file material upon request, ensuring quick and efficient access to necessary documents. Document Review: Review documents for accuracy, completeness, and compliance with company standards and regulations. Collaboration: Work closely with various departments to gather necessary information and ensure that documentation meets organizational needs. Process Improvement: Identify opportunities for improving documentation processes and implement changes to enhance efficiency and accuracy. Training: Train new employees on documentation processes and procedures to ensure consistency across the organization. Compliance: Ensure that all documentation complies with relevant legal and regulatory requirements. Experience: Educational Background: High school diploma or equivalent; additional education or certification in documentation management is a plus. Professional Experience: 2-3 years of experience in documentation preparation, filing, and record-keeping in a professional setting. Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and document management systems. Attention to Detail: Strong attention to detail with the ability to spot errors and inconsistencies in documents. Organizational Skills: Excellent organizational skills with the ability to manage multiple tasks and priorities effectively. Communication Skills: Strong written and verbal communication skills to interact with various stakeholders and ensure clear and concise documentation. Problem-Solving Skills: Ability to identify and resolve issues related to documentation processes and systems. Confidentiality: Ability to handle sensitive and confidential information with discretion. Team Player: Ability to work effectively both independently and as part of a team. Preferred Qualifications: Certification: Certification in documentation or records management. Experience in a Specific Industry: Experience in a particular industry, such as healthcare, legal, or technical fields, may be preferred depending on the company's needs. Knowledge of Compliance Standards: Familiarity with industry-specific compliance standards and regulations related to documentation and record-keeping.
    $20-24 hourly 60d+ ago
  • Voice User Interface Designer - REMOTE

    PTP 3.9company rating

    Remote or Sacramento, CA job

    Job Description About Us PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Voice User Interface Designer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do. Responsibilities Gather requirements for and design speech and DTMF IVR applications Create call flow diagrams and voice user interface design specifications Work collaboratively with peers and customers to create user-centered IVR designs Conduct usability testing Tune applications for optimum performance Support speech scientist in grammar design and tuning Support sales and marketing in creation of materials which showcase the PTP user-centered design methodology Background and Skills 5+ years professional experience as a user interface designer Linguistics, cognitive psychology, or behavioral sciences Computer science experience a plus Excellent verbal and written communication skills Salary is DOE and is extremely competitive. We are a growing company with a solid customer base, excellent compensation and benefits, and a collaborative yet flexible work environment.
    $110k-149k yearly est. 60d+ ago
  • Supply Chain Intern

    OTC Industrial Technologies 4.5company rating

    Columbus, OH job

    Industrial Automation Group - Supply Chain Intern OTC Corporate What You'll Do As a Supply Chain Intern, you will work closely with our supply chain, procurement, and operations teams. You'll gain exposure to multiple areas of the business and play a meaningful role in day-to-day operations as well as longer-term projects. * Provide technical and administrative support to IAG Supply Chain. * Reconcile and Consolidate system part information throughout the IAG locations and warehouses. * Review/create Standard Operating Procedures (SOP's) process changes and enhancements. * Review product specifications to assist in part & vendor consolidations. * Assist in data analytics supporting distribution, logistics, pricing and sales. * Prepare reports and presentations for leadership review What We're Looking For * Currently pursuing a bachelor's degree in Supply Chain Management, Business, Industrial Engineering, or a related field * Strong analytical and problem-solving skills * Proficiency with Microsoft Excel (experience with ERP or data visualization tools is a plus) * Detail-oriented with strong organizational skills * Effective communicator and team player with a willingness to learn * A proactive mindset-someone who asks questions and takes initiative What You'll Gain: * Hands-on experience with real-world supply chain challenges * Mentorship and coaching from experienced professionals * Exposure to enterprise-level systems, processes, and decision-making * A chance to work on projects that make a measurable impact * Networking opportunities across multiple business functions Working with OTC Industrial Technologies is perfect for purpose driven individuals who are motivated to be part of an exciting transformational growing company. Our Offer to You * A quality internship experience with impactful assignments & projects * A brand name that is identified across the country as a leading industrial distributor * A competitive hourly wage for the summer (Late May to Early August) * Professional development & growth working for a technology company that provides expert solutions for a wide range industries.
    $30k-41k yearly est. 60d+ ago
  • Data Analyst - REMOTE

    PTP 3.9company rating

    Remote or Austin, TX job

    PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Data Analyst to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do. Responsibilities Analyze caller behavior data from IVR applications using SQL and Microsoft Excel Design and develop custom Tableau reports to visualize caller behavior data, identify trends and areas for improvement Collaborate with internal and external stakeholders to identify opportunities for improving the IVR experience based on analysis findings Develop and maintain a deep understanding of IVR application functionality and user flows Provide data-driven insights and recommendations to inform design decisions and improve overall caller experience Requirements Bachelor's degree in Information Systems, Computer Science, Statistics, or related field 2+ years of experience in data analysis, preferably in an IVR or contact center environment Experience with Tableau or other business intelligence tools is highly desirable Proficiency in Microsoft Excel and SQL Strong analytical and problem-solving skills Excellent communication and collaboration skills Desired Experience Familiarity with IVR platforms and technologies (e.g., Genesys, Avaya, Nuance) Knowledge of user experience (UX) design principles and human-computer interaction
    $74k-95k yearly est. 60d+ ago
  • Pump Sales Engineer

    OTC Industrial Technologies 4.5company rating

    Remote or Virginia job

    PP&S is looking for a Sales Engineer to join our team! As a Sales Engineer you will be responsible for engaging with key decision-makers and professionals in the OTC products and services space. You will collaborate with engineers and maintenance teams to identify solutions, conduct product presentations and demonstrations, and build lasting relationships with customers and vendors. In this role, you will perform equipment failure analyses, manage performance improvement programs, and provide start-up service and support when needed. Additionally, you'll strengthen connections through customer engagement and joint sales calls, while maintaining a deep knowledge of industry standards and products. What You'll Do: * Engage with decision-makers for OTC products and services. * Collaborate with engineers and maintenance professionals to solve problems. * Conduct product presentations and demonstrations for customers. * Build rapport and conduct joint sales calls with manufacturers. * Attend sales and company meetings as required. * Maintain a high level of product and industry knowledge. * Strengthen relationships with customers and vendors through entertainment. * Provide start-up service and support when needed. * Perform failure analysis of mechanical equipment and report findings. * Manage equipment performance improvement programs and report results quarterly. * Other duties may be assigned. What You'll Need: * Bachelor's degree in Engineering or Business preferred. * 3 years of experience in the pump industry preferred, or 4 years of sales experience in the industrial technology sector. * Mechanical aptitude and understanding of rotating equipment experience is a plus. * Proficient in Word, Excel, PowerPoint, Outlook, and CRM software (Selltis preferred). * Valid driver's license with a clean record. * Strong verbal and written communication skills. * Excellent customer service and relationship-building abilities with a customer-centric focus. * Ability to multitask, prioritize, and manage time effectively. * Energetic, outgoing, and friendly demeanor. * Ability to work independently and as part of a team. * Familiarity with industry standards (API and ASME) and engineering specifications. * Prior plant experience preferred. * Must live or be willing to relocate in between Christiansburg, VA & Charlotte, NC. Physical Demands/Environment: * Work in both office and industrial settings. * Ability to travel by plane and drive up to 6 hours per day. * Communicate via telephone and electronic devices. * Walk long distances, climb stairs and ladders at industrial sites. * Work in various climates, including high temperatures and direct sunlight. * Wear proper PPE, including hard hat and safety glasses. Perks of Working with OTC Industrial Technologies: Health and Wellness * Medical, dental, and vision care coverage * Short-and long-term disability coverage, and life insurance * Wellness Discount * Safety shoes & glasses reimbursement stipend Financial Benefits * 401(k) savings plan with an employer match of 50% on the dollar up to 6% * Robust referral bonuses * Relocation assistance Work-Life Balance * PTO * Tuition assistance Who we are: PP&S is a distributor & engineering/repair service provider for rotating and process equipment serving NC, SC, AL, GA, VA & the FL Panhandle. PP&S offers comprehensive design and aftermarket services to optimize equipment selection, utilization and asset management, achieving the total lowest cost of ownership for our client base. PP&S is now part of OTC Industrial Technologies, particularly the Pump & Motor Technology group. OTC Industrial Technologies is an Equal Opportunity Employer (EOE). We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $73k-103k yearly est. 60d+ ago
  • Informatica Integration Consultant (Part-Time, Ad Hoc)

    Blue Star Partners 4.5company rating

    Columbus, OH job

    Job Title: Informatica Integration Consultant (Part-Time, Ad Hoc) Rate: $60-$70/hour Contract Length: ~40 hours total (with potential for additional support) We are seeking an experienced Informatica Integration Consultant to provide part-time, ad hoc support for a client's internal team. The primary focus is debugging and enhancing Informatica workflows, with occasional guidance for team members working on a CMS-related data integration project. While Salesforce experience is a plus, the greater value lies in strong Informatica expertise, paired with general data integration best practices. Familiarity with Sage 500 ERP is a significant bonus, but not a core requirement. This is an ideal opportunity for someone who enjoys working on flexible engagements and solving integration issues in collaboration with a functional team. Key Responsibilities Provide on-demand technical support for Informatica workflows, especially around debugging and performance optimization. Support and coach internal staff on integration best practices related to CMS and adjacent systems. Assist in developing and validating data flows between Informatica and connected systems (Salesforce, Sage 500 ERP, etc.). Help troubleshoot data movement, transformation logic, and connection issues. Offer advisory support to improve the scalability and reliability of integration components. Document recommendations and solutions for repeatable use by internal teams. Preferred Qualifications 5+ years of hands-on experience with Informatica PowerCenter or similar ETL tools. Proven ability to troubleshoot and optimize ETL workflows in real-time. Familiarity with Salesforce integrations or data movement into CRM systems is a plus. Experience working with Sage 500 ERP is highly desirable but not required. Ability to work independently and collaboratively in remote team settings. Strong documentation, communication, and advisory skills. U.S.-based only. No visa sponsorships or C2C accepted.
    $60-70 hourly 32d ago
  • Sr Disaster Recovery Technical Analyst (Contract to Hire)

    Blue Star Partners 4.5company rating

    Columbus, OH job

    Job Title: Senior Disaster Recovery Technical Analyst Duration: 01/27/2025 - 1/26/2026 (Contract to Hire) Rate: $50 - $58.50/hour Contract Type: W-2 only, no visa sponsorships or subcontracting Scope of Service: The Senior Disaster Recovery Technical Analyst will be responsible for supporting and enhancing the disaster recovery (DR) program to ensure business continuity in the event of a disaster. The role includes planning, designing, implementing, and testing disaster recovery solutions to safeguard critical systems. The Analyst will assess the current infrastructure, recommend improvements, and manage testing exercises to ensure efficient recovery of IT systems. In addition, the role will involve providing expert guidance on disaster recovery methodologies, maintaining accurate documentation, and contributing to continuous improvement initiatives to strengthen DR processes and solutions. Role, Responsibilities & Deliverables: • Responsible for managing all activities related to disaster recovery program, to ensure that Client is able to recover their systems in the event of a disaster and perform DR testing exercises both on-premises and CoLo facilities • Planning, design, documentation and testing of disaster recovery solutions to meet business or technology requirements. • Evaluation of existing technology solutions to determine fit for purpose for the new business or technology requirements. Recommendation of technology alternatives. • Provide technical guidance and expertise in disaster recovery methodologies, including backup and recovery solutions, data replication, failover/failback procedures, and recovery testing. • Lead the planning, execution, and delivery of IT disaster recovery projects, including risk assessments, impact analyses, and recovery plan development. • Maintain accurate documentation of disaster recovery plans, procedures, and test results. Prepare and present reports to senior management and stakeholders on the status of disaster recovery initiatives. • Drive continuous improvement initiatives to enhance the effectiveness and efficiency of IT disaster recovery processes and technologies. Required Qualifications: • 5-7 years' experience in infrastructure services or infrastructure analysis, deployment and support • Thorough understanding of disaster recovery methodologies, including backup and recovery solutions, data replication, failover/failback procedures, and recovery testing. • Experience working closely with service providers and delegating operational activities to them, as directed by a director or manager • Expert-level knowledge of IT infrastructure components, trends and best practices • Knowledge of ITIL processes and metrics
    $50-58.5 hourly 60d+ ago
  • Engagement Manager - REMOTE

    PTP 3.9company rating

    Remote or Austin, TX job

    PTP is a fast growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for an Engagement Manager to help us sell and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do. Responsibilities Develop, maintain and grow client relationships Participate in and lead aspects of the sales process Facilitate buy-in of proposed solutions from top management levels at the client Lead delivery teams from project planning through execution Manage expectations and day-to day interactions with client executives and sponsors Optimize delivery processes and methodologies to enhance efficiency and results Provide leadership and support for delivery teams and staff Participate in staff recruitment and retention activities Provide CX thought leadership around improved business and technical solutions Requirements 10+ years of IT consulting experience, with 3+ years leading CX projects Experience with large contact center implementations Experience managing a consulting team on a day-to-day basis to create client deliverables Ability to articulate and compare alternative approaches, drawing from previous engagements Ability to independently develop CX strategies based on strong analytical skills and business knowledge Ability to generate CX solution architectures based on strong analytical skills and technical knowledge Ability to independently scope and size CX projects Experience conducting business requirements definition sessions with client staff Willing to travel through the US We are a growing company with a solid customer base, excellent compensation and benefits, and a collaborative yet flexible work environment.
    $99k-130k yearly est. 60d+ ago
  • eCommerce Site Lead

    OTC Industrial Technologies 4.5company rating

    Remote or Ohio job

    eCommerce Site Lead Reports to: Operations OTC Industrial Technologies is seeking a detail-oriented and technically minded eCommerce Site Lead to manage the daily operation, maintenance, and performance of our enterprise eCommerce websites. This role supports the functionality, integration, and user experience of OTC's eCommerce platforms, coordinating day-to-day activities across development, design, and content teams. Working closely with internal and external partners, this position ensures site stability, accurate product data, and smooth execution of ongoing enhancements. The ideal candidate is a hands-on problem solver with strong project coordination skills and a solid understanding of eCommerce platforms, user experience, and digital marketing principles. What You'll Do * Manage the daily operation and technical workflows of OTC's eCommerce websites to ensure consistent functionality and optimal user experience. * Use Jira and Confluence to create and track tickets, maintain documentation, and coordinate sprint deliverables with development partners. * Collaborate with internal stakeholders (Marketing, IT, Operations) and external agencies to execute updates, integrations, and feature releases. * Perform User Acceptance Testing (UAT) and quality assurance to validate deployments and identify issues. * Support and maintain product data accuracy, merchandising updates, and site navigation improvements. * Assist in developing and maintaining SEO, SEM, email, social media, and affiliate marketing initiatives to drive traffic and conversions. * Help establish and track KPI dashboards and performance metrics to ensure alignment with overarching business goals. * Monitor and analyze site performance, sales data, customer behavior, and digital marketing metrics to identify trends and opportunities for improvement. * Coordinate content and UX updates to ensure alignment with brand standards and accessibility best practices. * Provide technical support and eCommerce best-practice recommendations to internal teams. * Assist leadership with project documentation, milestone tracking, and communication related to website initiatives. What You'll Need * Bachelor's degree in Marketing, Business, Information Systems, or a related field. * 1-3 years of hands-on experience managing or supporting eCommerce websites or digital production workflows. * Working knowledge of Jira and Confluence; familiarity with Agile/Scrum workflows * Familiarity with enterprise or mid-market eCommerce platforms (e.g., BigCommerce, Shopify). * Understanding of SEO, SEM, email marketing, social media, and affiliate marketing strategies. * Basic understanding of web analytics and KPI tracking. * Strong organizational, communication, and problem-solving skills with high attention to detail. * Demonstrated ability to prioritize multiple projects and meet deadlines in a fast-paced environment.
    $24k-31k yearly est. 35d ago
  • Finance Intern

    OTC Industrial Technologies 4.5company rating

    Columbus, OH job

    Finance Intern (Summer 2026) Reports To: Finance The Finance Intern will support the Finance teams with day-to-day operations, analysis, and reporting activities. This internship provides exposure to corporate finance functions, including budgeting, forecasting, financial reporting, and process improvement initiatives. Key Responsibilities: * Turn numbers into insights through analytics and financial modeling * Assist with monthly reporting, budgeting, and variance analysis * Gather and validate data for financial models and business reports * Partner with cross-functional teams to streamline financial processes * Take part in real projects that impact business decisions * Jump in on ad hoc projects and see how finance connects to every area of the company Qualifications: * Currently pursuing a bachelor's degree in Finance, Accounting, Business, or a related field * Strong analytical and problem-solving skills (you enjoy finding the "why" behind the numbers) * Proficiency in Microsoft Excel and familiarity with financial systems * Organized, detail-oriented, and eager to learn * Excellent communication skills and a collaborative mindset What You Will Gain * Real-world finance experience that strengthens your resume * Opportunities to apply what you've learned in class to real business challenges * Mentorship and guidance from experienced finance professionals * Exposure to key business functions beyond finance * A fun, supportive, and team-oriented environment that values your growth. * An inside look at how a growing company makes financial decisions.
    $29k-33k yearly est. 53d ago
  • Business Analyst - SAP Work and Asset Management Implementation

    Blue Star Partners LLC 4.5company rating

    Columbus, OH job

    Job Description Job Title: Business Analyst - SAP Work and Asset Management Implementation Location: Preference given to candidates in Ohio, Indiana, Kentucky, Maryland, Pennsylvania, or Virginia Hybrid: Yes, biweekly travel to Columbus, OH, and Merrillville, IN (or 2 days onsite for local candidates) Period: 04/01/2025 - 09/31/2025 (potential contract-to-hire) Hours/Week: 40 hours Rate: $75 - $80/hour Contract Type: W-2 only, no visa sponsorships or subcontracting Scope of Services: The Business Analyst will play a pivotal role in ensuring the successful implementation of SAP within the Work and Asset Management program. This role will focus on collaborating with stakeholders to gather and analyze business requirements, ensuring that SAP configurations meet organizational needs. The Business Analyst will support process improvement initiatives, help define system requirements, and work with both business and technical teams to ensure the effective implementation and utilization of the SAP system. This role will require a deep understanding of business processes, system integrations, and the Waterfall methodology to manage the lifecycle of requirements from analysis to implementation. Role, Responsibilities & Deliverables: Requirements Gathering & Documentation: Conduct detailed business process analysis, gathering and documenting business requirements from key stakeholders to ensure the SAP solution aligns with organizational needs. Process Mapping: Assist in mapping existing business processes and identifying areas for improvement through SAP implementation. Create "as-is" and "to-be" process flows, ensuring alignment with project goals. System Requirements Specification: Develop detailed system requirements documentation, working with technical teams to ensure accurate system configurations and functionality. Stakeholder Engagement: Engage with cross-functional stakeholders to ensure continuous alignment of business objectives and SAP system functionalities. Act as the liaison between business users and technical teams. Testing & Validation: Collaborate with testing teams to develop test cases and perform user acceptance testing (UAT) to ensure the SAP solution meets business needs. Address any gaps or issues identified during testing. Change Management Support: Work with the change management team to identify areas of process change, support training efforts, and help facilitate the adoption of the new SAP system across business units. Reporting & Communication: Provide regular updates to project leadership on business requirements progress, issues, and risks. Ensure clear communication of business needs to technical teams and vice versa. Post-Implementation Support: Provide support during the SAP system rollout, assisting with post-implementation activities, user support, and gathering feedback for system improvements. Required Experience: Experience: Minimum of 5-7 years in business analysis, particularly in enterprise resource planning (ERP) systems such as SAP. SAP Experience: Experience in SAP system implementations, particularly in Work and Asset Management or related modules. Understanding of SAP functionality and configuration is highly preferred. Business Process Analysis: Proven experience in analyzing business processes, gathering requirements, and documenting system specifications. Waterfall Methodology: Experience managing business analysis activities using the Waterfall methodology. Cross-Functional Collaboration: Strong experience working with IT, business teams, and third-party vendors to ensure alignment and success of system implementations. Utilities Experience: Familiarity with the utilities industry, particularly in Work and Asset Management, is a plus. Key Skills: Business Process Mapping: Ability to document current and future-state business processes and identify areas for improvement through system integration. Requirements Gathering: Expertise in gathering, documenting, and managing business requirements, ensuring they align with project goals. Stakeholder Management: Ability to work with and influence cross-functional teams and stakeholders at all levels of the organization. Testing & Validation: Strong understanding of creating test cases, conducting UAT, and ensuring business requirements are met. Problem Solving: Strong analytical and problem-solving skills to identify and resolve issues within system requirements and processes. Communication Skills: Excellent written and verbal communication skills to clearly articulate requirements, risks, and solutions to stakeholders. Project Management Support: Ability to support project management efforts, tracking progress, and ensuring deliverables meet project timelines and scope. Education & Certifications: Education: Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field. Certifications: SAP Certification in relevant module(s) preferred. Additional Certifications: Project Management Professional (PMP), Business Analysis (CBAP), or Agile certifications are a plus. Relevant Experience: Experience with business process reengineering, ERP implementations, or data integration projects is an advantage.
    $75-80 hourly 6d ago
  • Regulatory Windchill Coordinator - Hybrid

    Blue Star Partners 4.5company rating

    Remote or Fairfield, CA job

    Job Title: Regulatory Windchill Coordinator Period: 08/02/2024 to 12/31/2024 - possibility of extension Hours/Week: 40 hours Rate: $40-$45/hour (Hours over 40 will be paid at Time and a Half) Contract Type: W-2 Scope of Services: The Regulatory Windchill Coordinator provides vital support to the Regulatory Affairs team by validating Global Regulatory Library (GRL) approval record metadata. This position involves collaboration with the Medical Device division, Supply Chain Group, Regulatory Affairs, Clinical, and Customer Service teams to facilitate the market release of products using the SAP/PLM system. Responsibilities include creating shipping licenses, conducting compliance checks, and performing clean-up tasks. The preferred candidate will understand EUMDR (European Medical Device Regulations) to ensure compliance. The role requires strong communication skills, both verbal and written, to effectively work with various partners and customers. Role, Responsibilities, and Deliverables: Data Analysis: Gather and analyze data using Excel pivot tables and VLOOKUPs. Regulatory Records Management: Use Windchill application to pull regulatory approval records for assigned countries, create Excel tracking sheets, and validate metadata. Metadata Validation: Leverage tracking sheets and templates to identify discrepancies in metadata fields such as approval dates, expiration dates, models, legal manufacturer, manufacturing facilities, and certificate numbers. Windchill Updates: Update Windchill fields to match approval records and ensure consistency with GRL naming conventions. Communication and Clarification: Identify and resolve discrepancies in approval records by communicating with in-country affiliates. Report any issues such as expired approval records, incorrect approvals, or missing models. Compliance Checks: Conduct compliance checks and work with logistics partners and customers to ensure regulatory adherence. Qualifications: Education: High school diploma required. Excellent problem-solving, communication, organization, and data analysis skills. Proficiency in Excel, including pivot tables and VLOOKUPs, is essential. Ability to prioritize daily tasks and maintain flexibility to adapt to changing priorities. Capability to work both independently and as part of a team. Ability to follow instructions and work with a mentor. Experience in project management and customer service is preferred. Understanding of EUMDR (European Medical Device Regulations) for compliance purposes. Experience with SAP/PLM systems and regulatory approval processes.
    $40-45 hourly 60d+ ago
  • IT Internship

    OTC Industrial Technologies 4.5company rating

    Columbus, OH job

    Job Title: IT Intern We are seeking motivated and enthusiastic IT Interns to join our IT team. We have roles in various areas of information technology including system development, network support, and cybersecurity. These internships offer the opportunity to learn from experienced professionals and contribute to real projects that support the company's IT infrastructure. Here are some examples of the areas you may be working in: * System Development: * Assist in the design, development, and testing of software applications. * Collaborate with developers and stakeholders to gather requirements and improve system performance. * Help maintain and update internal applications and databases. * IT Support * Provide support to end users with troubleshooting, research, or assisting customers with software and hardware. * Identify, diagnose, and effectively resolve issues both locally and remotely * Upgrade and decommission end user hardware that has reached end of useful life per company standards. * Network Support: * Provide support in maintaining the company's network infrastructure. * Monitor network performance and troubleshoot connectivity issues. * Assist with network configuration, including routers, switches, and firewalls. * Document network configurations and create user guides for network access. Requirements: * Currently pursuing a degree in Information Technology, Computer Science, or a related field. * Basic understanding of system development, including software lifecycle and coding practices. * Knowledge of networking concepts, including TCP/IP, DNS, and VPN. * Familiarity with cybersecurity principles and common security tools. * Strong problem-solving skills and attention to detail. * Ability to work both independently and as part of a team. * Good communication skills and willingness to learn. What We Offer: * Hands-on experience in a dynamic IT environment. * Mentorship from industry professionals. * Exposure to real-world IT challenges in system development, network support, and cybersecurity. * Potential for full-time employment after internship completion.
    $27k-36k yearly est. 60d+ ago
  • Sales Engineer

    OTC Industrial Technologies 4.5company rating

    Remote or South Carolina job

    PP&S is looking for a Sales Engineer to join our team! As a Sales Engineer you will be responsible for engaging with key decision-makers and professionals in the OTC products and services space. You will collaborate with engineers and maintenance teams to identify solutions, conduct product presentations and demonstrations, and build lasting relationships with customers and vendors. In this role, you will perform equipment failure analyses, manage performance improvement programs, and provide start-up service and support when needed. Additionally, you'll strengthen connections through customer engagement and joint sales calls, while maintaining a deep knowledge of industry standards and products. What You'll Do: * Engage with decision-makers for OTC products and services. * Collaborate with engineers and maintenance professionals to solve problems. * Conduct product presentations and demonstrations for customers. * Build rapport and conduct joint sales calls with manufacturers. * Attend sales and company meetings as required. * Maintain a high level of product and industry knowledge. * Strengthen relationships with customers and vendors through entertainment. * Provide start-up service and support when needed. * Perform failure analysis of mechanical equipment and report findings. * Manage equipment performance improvement programs and report results quarterly. * Other duties may be assigned. What You'll Need: * Bachelor's degree in Engineering or Business preferred. * 3 years of experience in the pump industry preferred, or 4 years of sales experience in the industrial technology sector. * Mechanical aptitude and understanding of rotating equipment experience is a plus. * Proficient in Word, Excel, PowerPoint, Outlook, and CRM software (Selltis preferred). * Valid driver's license with a clean record. * Strong verbal and written communication skills. * Excellent customer service and relationship-building abilities with a customer-centric focus. * Ability to multitask, prioritize, and manage time effectively. * Energetic, outgoing, and friendly demeanor. * Ability to work independently and as part of a team. * Familiarity with industry standards (API and ASME) and engineering specifications. * Prior plant experience preferred. Physical Demands/Environment: * Work in both office and industrial settings. * Ability to travel by plane and drive up to 6 hours per day. * Communicate via telephone and electronic devices. * Walk long distances, climb stairs and ladders at industrial sites. * Work in various climates, including high temperatures and direct sunlight. * Wear proper PPE, including hard hat and safety glasses. Perks of Working with OTC Industrial Technologies: Health and Wellness * Medical, dental, and vision care coverage * Short-and long-term disability coverage, and life insurance * Wellness Discount * Safety shoes & glasses reimbursement stipend Financial Benefits * 401(k) savings plan with an employer match of 50% on the dollar up to 6% * Robust referral bonuses * Relocation assistance Work-Life Balance * PTO * Tuition assistance Who we are: PP&S is a distributor & engineering/repair service provider for rotating and process equipment serving NC, SC, AL, GA, VA & the FL Panhandle. PP&S offers comprehensive design and aftermarket services to optimize equipment selection, utilization and asset management, achieving the total lowest cost of ownership for our client base. PP&S is now part of OTC Industrial Technologies, particularly the Pump & Motor Technology group. To learn more about OTC. OTC Industrial Technologies is an Equal Opportunity Employer (EOE). We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $54k-76k yearly est. 60d+ ago

Learn more about The NAV jobs

Jobs from similar companies

Jobs from similar companies you might want to view.

Most common jobs at The NAV

Zippia gives an in-depth look into the details of The NAV, including salaries, political affiliations, employee data, and more, in order to inform job seekers about The NAV. The employee data is based on information from people who have self-reported their past or current employments at The NAV. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by The NAV. The data presented on this page does not represent the view of The NAV and its employees or that of Zippia.

The NAV may also be known as or be related to The NAV, The NAV | 365 People and The Nav People.