OverviewThe Chief Digital Officer leads the ongoing digital transformation of NYPL. The Executive Assistant to the Chief Digital Officer (CDO) is essential to the smooth running of the Digital department: providing comprehensive administrative support, ensuring the efficient use of the CDO's time, and serving as a key liaison on behalf of the CDO to internal and external stakeholders. The Executive Assistant works under the direction of the Chief of Staff, Digital and collaborates closely with the other assistants in the Executive Office, Trustees, and other critical stakeholders. Some expectations for this role are that within:1 month, this person will:Become familiar with Executive Suite protocols, processes, and procedures Become familiar with the CDO. Understand their teams and their preferred working styles Meet key personnel (executive office assistants, senior leaders) and understand the organizational structure Become familiar with Trustees and other key stakeholders Understand the Library's technology: Google Suite, Workday, and other systems as required3 months, this person will:Support all of the CDO's administrative needs including short and long-term schedule management, meeting coordination and preparation, internal and external communications, etc Make the various processes related to the CDO's administrative needs their own Understand the administrative needs for the board and trustee meetings facilitated by the CDO including planning and logistics, documentation, timelines, deliverables and other meeting needs. Successfully integrated into the Executive Office Assistants team6 months and beyond, this person will:Successfully perform the core functions of this role with minimal supervision as outlined below, and continue to improve processes Responsibilities: Acts as primary staff to the Chief Digital Officer including communication with internal and external executives, Library partners, assistants and other partners Coordinates and manages the Chief Digital Officer's calendar (in coordination with the Chief of Staff, Digital) and handles correspondence to and from the CDO's office Maintain systems to manage the efficient flow of information and the storage of documents, correspondence, and other materials Schedule and coordinate all meetings and special events involving the Chief Digital Officer, including logistical setup, catering, preparing materials, conducting tours and acting as point of contact for guests Organize and maintain files, both electronic and physical, ensuring confidentiality Draft, proofread, and edit documents, correspondence, and presentations for Board meetings Act as a liaison between the board members, and other departments Assist in preparing agendas, meeting materials, and minutes for board and committee meetings Assist in managing departmental budgets and expenses Support Chief Digital Officer in donor relation activities as well as Board of Trustees & Digital Committee presentations Assists with proposal writing, oversight and reporting; data analysis, research, drafting, writing, proofreading and editing reports, communications and presentations Handles office management activities, including travel arrangements, expense reports, eTime approvals, equipment and technology maintenance & distribution, office supplies, petty cash, purchase requisitions Provide backup support for other executive office assistants (eg supporting meetings, answering phones, etc) Assists President's Office, Tisch Director, Mellon Director and Chief Operating Officer on certain administrative items, when needed as well as supporting other Executive Assistants as needed Assists with special projects and performs related duties as required Overview
The Chief Digital Officer leads the ongoing digital transformation of NYPL.
The Executive Assistant to the Chief Digital Officer (CDO) is essential to the smooth running of the Digital department: providing comprehensive administrative support, ensuring the efficient use of the CDO's time, and serving as a key liaison on behalf of the CDO to internal and external stakeholders. The Executive Assistant works under the direction of the Chief of Staff, Digital and collaborates closely with the other assistants in the Executive Office, Trustees, and other critical stakeholders.
Some expectations for this role are that within:
1 month, this person will:
* Become familiar with Executive Suite protocols, processes, and procedures
* Become familiar with the CDO. Understand their teams and their preferred working styles
* Meet key personnel (executive office assistants, senior leaders) and understand the organizational structure
* Become familiar with Trustees and other key stakeholders
* Understand the Library's technology: Google Suite, Workday, and other systems as required
3 months, this person will:
* Support all of the CDO's administrative needs including short and long-term schedule management, meeting coordination and preparation, internal and external communications, etc
* Make the various processes related to the CDO's administrative needs their own
* Understand the administrative needs for the board and trustee meetings facilitated by the CDO including planning and logistics, documentation, timelines, deliverables and other meeting needs.
* Successfully integrated into the Executive Office Assistants team
6 months and beyond, this person will:
* Successfully perform the core functions of this role with minimal supervision as outlined below, and continue to improve processes
Responsibilities:
* Acts as primary staff to the Chief Digital Officer including communication with internal and external executives, Library partners, assistants and other partners
* Coordinates and manages the Chief Digital Officer's calendar (in coordination with the Chief of Staff, Digital) and handles correspondence to and from the CDO's office
* Maintain systems to manage the efficient flow of information and the storage of documents, correspondence, and other materials
* Schedule and coordinate all meetings and special events involving the Chief Digital Officer, including logistical setup, catering, preparing materials, conducting tours and acting as point of contact for guests
* Organize and maintain files, both electronic and physical, ensuring confidentiality
* Draft, proofread, and edit documents, correspondence, and presentations for Board meetings
* Act as a liaison between the board members, and other departments
* Assist in preparing agendas, meeting materials, and minutes for board and committee meetings
* Assist in managing departmental budgets and expenses
* Support Chief Digital Officer in donor relation activities as well as Board of Trustees & Digital Committee presentations
* Assists with proposal writing, oversight and reporting; data analysis, research, drafting, writing, proofreading and editing reports, communications and presentations
* Handles office management activities, including travel arrangements, expense reports, eTime approvals, equipment and technology maintenance & distribution, office supplies, petty cash, purchase requisitions
* Provide backup support for other executive office assistants (eg supporting meetings, answering phones, etc)
* Assists President's Office, Tisch Director, Mellon Director and Chief Operating Officer on certain administrative items, when needed as well as supporting other Executive Assistants as needed
* Assists with special projects and performs related duties as required
Required Education, Experience & Skills
Required Education and Certifications
* Bachelor's Degree
Required Experience
* Minimum of five years' experience supporting senior executives or boards in a complex organization.
* Experience managing confidential materials and sensitive correspondence.
Required Skills
* Communicating with courtesy and tact towards individuals of importance including Senior Management and Library Trustees
* The ability to resolve problems independently
* Outstanding organizational and multitasking abilities, with meticulous attention to detail
* Ability to maintain the confidentiality of important information with integrity and professionalism
* Successfully demonstrated experience using Google suite programs, Microsoft Suite and other scheduling and presentation software
* Successfully demonstrated strong interpersonal, oral and written communication skills, reliability, flexibility and willingness to assume various duties and assignments
* Ability to work well under pressure and meet tight deadlines
* Strong problem-solving skills and ability to anticipate the needs of executives
More...
Core Values
All team members are expected and encouraged to embody the NYPL Core Values:
* Be Helpful to patrons and colleagues
* Be Resourceful in solving problems
* Be Curious in all aspects of your work
* Be Welcoming and Inclusive
Work Environment
* Office Environment
* This is an onsite role; up to 5 days a week
Physical Duties
* May require light lifting up to 20 lbs.
Pre-Placement Physical Required?
* No
Union/Non Union
* Non-Union
FLSA Status
* Non-Exempt
Schedule
* Monday - Friday; 9-5
This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.
The New York Public Library Salary Statement
At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.
Union Salaries are determined by collective bargaining agreement(s).
$73k-97k yearly est. 1d ago
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Library Investigator
The New York Public Library 4.5
The New York Public Library job in New York, NY
OverviewThe New York Public Library (NYPL) has been an essential provider of free books, information, ideas, and education for all New Yorkers for more than 100 years. Founded in 1895, NYPL is the nation's largest public library system, featuring a unique combination of 88 neighborhood branches and four scholarly research centers, bringing together an extraordinary richness of resources and opportunities available to all.NYPL seeks an experienced security professional for the position of Library Investigator. The successful candidate will be responsible for performing investigations of alleged criminal and/or other conduct which has or may result in a negative impact on NYPL. This includes employee or non-employee criminal behavior as it relates to NYPL, as well as conduct, which violates NYPL policy. We are looking for someone we can count on to:Own:Security inside of assigned branches Teach:Staff and contract security to stay safe during the working day Learn:The security needs of the assigned library staff Improve:Relationships with local first responders as well as safety within assigned branches Some expectations for this role are that within:1 month, this person will: Learn CCTV and NYPL investigations3 months, this person will: Develop relationships with NYPL leadership and staff6 months and beyond, this person will:Develop relationships with the first responder community Responsibilities: Under the supervision of the Assistant Director of Branch Investigations & Security Services:Provide field security investigations for incidents involving any crimes or violations of NYPL rules and regulations committed on library property Prepare and record incident reports of activities and investigations Visit branch libraries, conduct security surveys, and collaborate effectively with the library managers and other library staff Assist in the supervision of contractual guard services to ensure compliance Must be available to respond to emergencies after hours and available for security coverage at after-hour Library functions May be required to work at any NYPL facility Collaborate effectively with the NYPD and other city agencies Serve as a liaison between NYPL and first responders (NYPD, FDNY, EMS).Performs related duties as required Overview
The New York Public Library (NYPL) has been an essential provider of free books, information, ideas, and education for all New Yorkers for more than 100 years. Founded in 1895, NYPL is the nation's largest public library system, featuring a unique combination of 88 neighborhood branches and four scholarly research centers, bringing together an extraordinary richness of resources and opportunities available to all.
NYPL seeks an experienced security professional for the position of Library Investigator. The successful candidate will be responsible for performing investigations of alleged criminal and/or other conduct which has or may result in a negative impact on NYPL. This includes employee or non-employee criminal behavior as it relates to NYPL, as well as conduct, which violates NYPL policy.
We are looking for someone we can count on to:
Own:
* Security inside of assigned branches
Teach:
* Staff and contract security to stay safe during the working day
Learn:
* The security needs of the assigned library staff
Improve:
* Relationships with local first responders as well as safety within assigned branches
Some expectations for this role are that within:
1 month, this person will:
* Learn CCTV and NYPL investigations
3 months, this person will:
* Develop relationships with NYPL leadership and staff
6 months and beyond, this person will:
* Develop relationships with the first responder community
Responsibilities:
Under the supervision of the Assistant Director of Branch Investigations & Security Services:
* Provide field security investigations for incidents involving any crimes or violations of NYPL rules and regulations committed on library property
* Prepare and record incident reports of activities and investigations
* Visit branch libraries, conduct security surveys, and collaborate effectively with the library managers and other library staff
* Assist in the supervision of contractual guard services to ensure compliance
* Must be available to respond to emergencies after hours and available for security coverage at after-hour Library functions
* May be required to work at any NYPL facility
* Collaborate effectively with the NYPD and other city agencies
* Serve as a liaison between NYPL and first responders (NYPD, FDNY, EMS).
* Performs related duties as required
Required Education, Experience & Skills
Required Education & Certifications
* Associate Degree required or equivalent experience
* Valid Driver's license
Required Experience
* 7+ years of law enforcement experience
* 5+ years of investigative experience
Required Skills
* Ability to maintain professionalism and accountability
* Strong customer service skills
* Ability to work efficiently both independently and collaboratively
* Strong problem solving and critical thinking skills
* Proficient with security technology (CCTV, alarm violations, access control, and camera surveillance)
* Proficient with computer technology
Managerial/Supervisory Responsibilities
* N/A
More...
Core Values
All team members are expected and encouraged to embody the NYPL Core Values:
* Be Helpful to patrons and colleagues
* Be Resourceful in solving problems
* Be Curious in all aspects of your work
* Be Welcoming and Inclusive
Work Environment
* Office setting
* Public library setting
* Field investigations
* Outdoors
Physical Duties
* Lifting up to 40lbs required
* May require travel within NYC
Pre-Placement Physical Required?
* Yes
Union/Non Union
* Non-Union
FLSA Status
* Non-Exempt
Schedule
* 35 hour per week
* Evening and weekend availability required
This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.
The New York Public Library Salary Statement
At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.
$64k-88k yearly est. 15d ago
Part-Time Sales Associate
The Morgan Library & Museum 4.5
New York, NY job
Part-time Description
The Morgan Library & Museum invites applications for the position of Part-Time Sales Associate. Reporting to the Shop Manager, the Part-time Sales Associates are responsible for providing excellent customer service, accurate processing of sales transactions, and maintaining the Shop's appearance. They must be knowledgeable about the museum's offerings, handle cash and credit transactions, and assist with inventory and merchandise displays. Additionally, they are involved in opening and closing procedures, assisting with special events and providing information about the museum as well as the Shop's offerings. Part-time Sales Associates are also responsible for assisting with the Shop's annual physical inventory count.
Responsibilities:
· Provide a high level of customer service that is welcoming and knowledgeable
· Accurate processing of sales transactions (in-store as well as phone, in-store mail orders, and e-commerce)
· Support the processing of in-store pick up orders from the Shop's online store
· Ensures proper stock levels in the Shop for both merchandise displays and sales floor back stock
· Assists with the arranging of merchandise to create visually appealing displays and maintain an organized sales floor
· Maintains a clean and organized work space and sales floor by ensuring proper stock of daily supplies such as bags and tissue. Performs light dusting and cleaning of merchandise displays.
· Communicates merchandise and supply needs to management
· Assists with the maintenance and organization of inventory and display fixtures in both the sales floor and stock room
· Attends quarterly departmental staff meetings
· Supports the annual physical inventory count of the Shop
· Other duties as assigned by the Shop Manager and Director of Merchandising
This position is scheduled to work up to 21 hours per week.
To Apply:
A cover letter is required.
Requirements
· High school/GED minimum
· Prior retail experience preferred
· Excellent communication skills, both verbal and written
· Basic computer skills
· Ability to compute basic mathematical calculations
· Excellent interpersonal skills
· Ability to work independently and within a team
· Experience with Point-of-Sale software and ecommerce a plus
· Museum and/or art-related experience desirable
Salary Description $21/hour
$21 hourly 60d+ ago
Manager, Quality Assurance
The New York Public Library 4.5
The New York Public Library job in New York, NY
Job DescriptionDescriptionOverview NYPL Digital is the department responsible for the digital transformation of the Library in order to facilitate the successful transition to the delivery of core patron-facing services through digital platforms. This role will help pave the way for the ethical and sustainable use of digital technologies in society and provide a sustainable approach to technology.
The successful candidate will lead and have a significant impact on a small but dedicated cross-functional QA team to iteratively test and sign off on innovative products for the library. You'll have the opportunity to setup QA process establish best practices across teams for different testing types (Functional Testing, Regression Testing, Integration Testing), automated testing frameworks.
Our expectations for this person are that within…
1 month, this person will:
Quickly acclimate to the Library's infrastructure, environments and deployment practices
Delegate and execute QA tasks, as directed by the Director of Digital Technology or the Team Lead, in line with our engineering workflows
Get to know and start to build cooperative relationships with their team; assess and communicate personal development plans and goals with team members
3 months, this person will:
Gain an understanding of NYPL's QA processes, products and visions.
Moderate design and architecture discussions within their team, and make decisions on issues that affect their entire team.
Understand the dynamics and workflow of the different portfolio teams and work with the Director of Digital Technology to standardize the tools and process across teams.
6 months, this person will:
Solicit, institute and maintain new best practices across their team
Identify and remove duplicated or wasted effort across projects
Consolidate QA stacks and research and propose new technologies when needed.
12 months and beyond, this person will:
Guide their team members towards improvement and professional development
Define & promote QA best practices & demonstrate awareness of systems challenges & ensure smooth running of services
Recognize and reward team members for outstanding procedures, behaviors, and practices; identify poor team performance and coach & counsel as required
Establish best practices and KPI around measuring success for product QA and releases.
Key Responsibilities
Reporting to the Director, Digital Technology, the Manager, QA will:
Define test strategies, organize testing processes, improve test coverage through existing or new infrastructure, and perform exploratory testing
Hire and mentor a team of QA engineers
Give constructive feedback to help your direct reports grow in their professional careers
Improve software quality and processes to measure quality
Work with product owners, project managers and other partners to define test strategies, test development and test execution
Lead a team who is ensuring delivery of quality systems or user-facing products that are core to the mission
Drive QA projects and provide leadership in an innovative and fast-paced environment
Take responsibility for the overall planning, execution and success of complex technical projects
Ensuring that products adhere to quality standards
Preparing reports by collecting, analyzing and summarizing data
Working according to deadlines for the delivery of products
Work closely with the development team to ensure we're building the best products
Tackle the complex and interesting challenge of triaging bugs and ensuring software quality through QA
Hold your own in technical discussion, be a subject matter expert, and have strategic influence
Communicate cross-functionally and drive QA efforts
Required Education, Experience & SkillsRequired Education & Experience
Bachelor's Degree or certificate from specialized coding program
3 years of hands-on technical leadership and people management experience
5 or more years of hands-on QA/Automation experience on relevant tech stack
Required Skills
5+ years of QA Management experience, prior test automation, test methodologies experience and 3+ years managing QA engineers.
Development and/or test automation experience
Strong understanding of Agile workflow and development methodologies
Experience working with Selenium, Capybara, Appium, Browserstack, and Firebase.
A proven track record of managing, developing, and mentoring QA teams and promoting an inclusive team culture where engineers of diverse backgrounds.
Experience testing a variety of products or systems in a high-traffic production environment on mobile and web platforms
Preferred QualificationsPreferred Qualifications
10 years of relevant industry experience, with 5 years of hands-on leadership and people management experience (managing teams of 2 or more QA Engineers)
Experience with cloud platforms (e.g. AWS)
Experience with search technologies (e.g. Solr, Elasticsearch)
Experience with event-driven architectures
Familiarity with CMS like Drupal is beneficial
More...Please Note: Effective August 2, 2021, absent a qualifying exception for medical or religious reasons, newly hired employees of the New York Public Library must present proof of receipt of a COVID-19 vaccination and may not begin employment at the Library until 14 days after their receipt of their second dose of either the Pfizer or Moderna vaccines or 14 days after their first dose of the Johnson & Johnson vaccine. Newly hired employees who need additional time to receive their vaccination prior to their start date may request an adjournment of their start date with their hiring manager. The Library will consider such requests on a case by case basis, depending upon the Library's operational needs, among other factors. The Library will further consider exemptions for prospective employees who cannot become vaccinated due to a qualifying medical condition or a sincerely held religious belief or practice. Candidates who receive a conditional offer of employment and who seek a medical or religious exemption to the Library's vaccination policy should contact ************************ for instructions on how to submit the required information for the evaluation of their exemption request.
Core Values
All team members are expected and encouraged to embody the NYPL Core Values:
Be Helpful to patrons and colleagues
Be Resourceful in solving problems
Be Curious in all aspects of your work
Physical Duties
Light lifting; travel throughout NYC may be required
Physical Required?
No
Union/Non Union
Non Union
Schedule
Monday - Friday; 9-5
$95k-124k yearly est. Easy Apply 5d ago
Assistant Editor
The Morgan Library & Museum 4.5
New York, NY job
Full-time Description
The Morgan Library & Museum seeks a meticulous and collaborative person to assist with the project management, editing, and production of printed and electronic materials in the Publications Department. Responsibilities include copyediting, proofreading, and formatting of publications and exhibition didactics; contributing to project management, such as by updating schedules and communicating with stakeholders; and administrative duties as assigned, including but not limited to managing department calendars and databases, apply for cataloging-in-publication data, coordinating and reviewing exhibition-label deliveries, and handling book inventory, delivery, and mailing. Also responsible for editing and project managing smaller exhibitions and publications. This position reports to the editor.
Requirements
At least one to two years of editing experience, ideally in a museum or publishing setting
Bachelor's degree required, ideally in English, journalism, or a related field
Excellent communication and organizational skills, with strong attention to detail
Proficient with Google, Microsoft, and Adobe products, particularly Acrobat/Reader and the Office suite
Working knowledge of the
Chicago Manual of Style
and other references is desirable.
Ability to work for extended periods at a computer workstation and lift moderately heavy boxes (10 lbs.)
Important to Note:
EEO Statement
The Morgan is an Equal Opportunity Employer and is committed to complying with all federal, state, and local equal employment opportunity laws. The Morgan provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, marital status, military or veteran status, domestic violence victim status, or any other basis prohibited by applicable federal, state, and/or local laws.
The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
Salary Description $58,000 - $60,000
$58k-60k yearly 60d+ ago
Patron Impact & Satisfaction Researcher - Stephen A. Schwarzman Building
The New York Public Library 4.5
The New York Public Library job in New York, NY
Job DescriptionDescriptionOverview The Strategy & Public Impact team is The New York Public Library's central node of information and insights about its users, usage, and impact. We support decision makers and program staff across the institution through business intelligence, impact assessment, strategic conversations, user research, and data mentorship.
The Patron Impact & Satisfaction Researcher will play an important role in helping the Library meet its full potential as a vital, relevant, and accessible public institution that is equitably used across our service area. Our patrons' satisfaction with the quality and outcomes of their library experience not only influences their future library use - it can also shape their views of, and support for, civic institutions and public life more broadly.
The Patron Impact & Satisfaction Researcher's mandate is the development, analysis, and dissemination of survey-derived metrics tracking our patron (and broader community) experience, satisfaction, and impact, at the level of the Library overall, as well as its specific programs and services.
This is a great opportunity for someone interested in applying their research and analytical skills to identifying the drivers underlying library “magic” and recommending ways to broaden and deepen it, thereby enhancing our benefit to the communities we serve.
Key responsibilities
Metric development: Translate outcome and impact goals from internal logic models into a core set of experience, satisfaction, and impact measures for specific offerings, and for the Library overall
Survey development and testing: Operationalize these metrics into survey questions to be administered to patrons and community members
Data infrastructure: Build the process by which these metrics are regularly gathered, at scale, in living data streams across the Library's physical and digital touchpoints
Data monitoring: Develop approaches to continuously track patterns in metrics
Data analysis: Determine the core drivers underlying experience, satisfaction, and impact across time, location, audience, and at key points in service life cycle
Synthesis with other research: Build bridges between these metrics and the Strategy & Public Impact team's other data streams, marrying trends and insights from survey responses to patterns of usage (e.g. attendance, borrowing)
Opportunity identification: Make programmatic and policy recommendations to better fulfill unmet patron and community needs
Cross-team communication and partnership: Share trends, insights, and recommendations with program and operational partners across the Library, collaborating on actionable improvements to experience, satisfaction, and impact
In 1 month, the Patron Impact & Satisfaction Researcher will:
Get acquainted with Strategy and Public Impact patron research approaches and our qualitative and quantitative data streams
Learn the organizational structure of the Library, meet our key internal stakeholders, and absorb what we have already learned about our patrons and the communities they come from
Get acquainted with the Library's mission and current goals of the major divisions of the institution
In 3 months, they will:
Become proficient in our ongoing patron research, existing metrics and key reports, and identify areas of patron experience and library impact for core metric development
Join the team in creating and fielding patron and staff surveys, and drafting reports based on our findings
In 6 months, they will:
Take primary responsibility for survey-based research: from understanding the research questions, through translating them into survey questions and methodologies, and fielding patron and staff surveys, to analyzing and synthesizing the results
Suggest ways of enriching and deepening the findings from qualitative research and surveys with other data streams (e.g., circulation or visits)
Independently prepare reports communicating our findings to various internal and external audiences
Join the team in raising and articulating questions driving our future research agenda
Required Education, Experience & SkillsRequired Education & Certifications
Bachelor's degree required, a graduate degree in social science or other relevant discipline recommended
2 years of hands-on professional experience - or an equivalent combination of education and work experience - in an applied research role involving survey and metrics development and analysis
Preferred experience with survey-based research in a non-profit, educational or cultural institution setting
Required Skills
Strong command of survey methods and evaluation methodologies, including potential research questions and techniques and research tools/software
Familiarity with core statistical techniques such as significance testing, correlation, regression, distributions, factor and cluster analysis, and basic predictive modeling
Basic proficiency in R (preferred), Python, or other statistical programming language
Advanced proficiency in Microsoft Office and Google apps suites, especially Excel and Google sheets
Ability to systematize output from, and detect patterns within, qualitative data sets
Ability to independently produce high-standard, presentation-ready deliverables
Ability to clearly and persuasively communicate analytical insights and methodologies verbally, visually, and in writing to employees at all levels of the organization
Ability to to establish trusting relationships within a diverse organization, across multiple levels of management and staff
Demonstrated learning mindset, with a continual appetite for developing skills, asking new questions, and absorbing information
Preferred: ability to communicate effectively in Spanish or Chinese
Managerial/Supervisory Responsibilities
More...Please Note: Effective August 2, 2021, absent a qualifying exception for medical or religious reasons, newly hired employees of the New York Public Library must present proof of receipt of a COVID-19 vaccination and may not begin employment at the Library until 14 days after their receipt of their second dose of either the Pfizer or Moderna vaccines or 14 days after their first dose of the Johnson & Johnson vaccine. Newly hired employees who need additional time to receive their vaccination prior to their start date may request an adjournment of their start date with their hiring manager. The Library will consider such requests on a case by case basis, depending upon the Library's operational needs, among other factors. The Library will further consider exemptions for prospective employees who cannot become vaccinated due to a qualifying medical condition or a sincerely held religious belief or practice. Candidates who receive a conditional offer of employment and who seek a medical or religious exemption to the Library's vaccination policy will be provided with additional instructions at the time of the conditional offer.
Core Values
All team members are expected and encouraged to embody the NYPL Core Values:
Be Helpful to patrons and colleagues
Be Resourceful in solving problems
Be Curious in all aspects of your work
Be Welcoming and Inclusive
Work Environment
Office setting (with some flexibility to telecommute 2-3 days a week, work duties and general Library policy allowing)
Managerial/Supervisory Responsibilities
N/A
Physical Duties
May require travel within NYC (related to fielding surveys, visiting NYPL branches and the communities we serve)
Pre-Placement Physical Required?
No
Union/Non Union
Non-Union
FLSA Status
Exempt
Schedule
35 hrs/week
$62k-96k yearly est. 5d ago
Visitor Services Assistant
The Morgan Library & Museum 4.5
New York, NY job
Part-time Description
The Morgan Library & Museum invites applications for the position of Visitor Services Assistant. The Visitor Services Assistant (VSA) will provide museum patrons with a general introduction and orientation to the Morgan Library & Museum.
Responsibilities:
· Scan admission tickets and/or collect fees and manage the flow of patrons throughout the museum and provide Coat Room service to visitors by checking and returning bags and garments.
· Sell tickets to programs and events.
· Provide information and answer questions related to museum exhibits and membership and assist with new enrollment or membership renewal.
· Answer telephones and provide information to callers or direct calls, as necessary.
Requirements
High School Diploma or the equivalent preferred
Previous customer service experience, especially in museums or similar attractions
Excellent communication skills
Familiarity with computer use, including Windows-based operating systems
Ability to work both weekdays and weekends, specifically Tuesdays, Fridays, and Sundays, plus several evenings per month
Ability to lift, move boxes of materials and/or stanchions (25 pounds)
To apply:
Please include a cover letter with salary requirements
The Morgan Library & Museum receives many applications and inquiries for employment. Unfortunately, we are not able to respond to all of them. Due to the high volume of applicants, we can contact only those candidates whose skills and background best fit our needs.
EEO Statement
The Morgan is an Equal Opportunity Employer and is committed to complying with all federal, state, and local equal employment opportunity laws. The Morgan provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, marital status, military or veteran status, domestic violence victim status or any other basis prohibited by applicable federal, state, and/or local laws.
Salary Description $21.50/hour
$21.5 hourly 60d+ ago
Music Cataloger
The Morgan Library & Museum 4.5
New York, NY job
Part-time Description
The Morgan Library & Museum invites applications for the part-time position of Music Cataloger. The Music Cataloger performs original cataloging of music manuscripts, printed music, and other types of material related to the music collections in CORSAIR, the Morgan's collections database; utilizes OCLC's WorldCat for copy cataloging; performs authority control on the records; assists with the physical processing and rehousing of the material; and performs database maintenance tasks in various systems related to collection management for items in the music collections.
Requirements
· Knowledge of descriptive cataloging standards and best practices related to music required
· Knowledge of the MARC format, especially its music-related application, required
· Knowledge of authority control practices required
· Excellent proofreading skills and attention to detail required
· Master's degree in Library and Information Science required
· Advanced degree in music or demonstrated experience in music cataloging required
· Prior experience working in special collections preferred
This is a part-time position working one day a week for seven hours.
Salary Description $35/hour
$35 hourly 55d ago
Motor Vehicle Operator
The New York Public Library 4.5
The New York Public Library job in New York, NY
OverviewThe BookOps Logistics Distribution Department is primarily responsible for picking up and delivering patron requested materials to 150 branches across 4 boroughs. This volume is in the range of 8 million circulating items per year, each of which are moved efficiently, supporting a 48 - hour turnaround time for patrons. This service level is a foundation of NYPL's strategic goal of "More People Reading More". It is made possible through the full staffing and leveraging of this unit. The unit also supports the physical logistics of countless projects aligned with Learning, Creating, and Reading such as Summer Reading, Library Card Campaign, and MyLibraryNYC.ResponsibilitiesReporting to the Manager of Sorting and Distribution, the Motor Vehicle Operator is responsible for:Picking up and delivering all library materials including print and non-print materials, mail, films, office equipment and other library supplies Loading and unloading materials, including heavy objects, at all sites Delivering parcels on foot when motor vehicles are not available or inoperative Perform pre-trip and post-trip vehicle inspection daily Maintaining the interior and exterior of the vehicle, keeping it clean and in safe operating condition Performing minor and basic maintenance, including checking all fluid levels, tires, lights, and adding fluids as needed Performing related duties as required Overview
The BookOps Logistics Distribution Department is primarily responsible for picking up and delivering patron requested materials to 150 branches across 4 boroughs. This volume is in the range of 8 million circulating items per year, each of which are moved efficiently, supporting a 48 - hour turnaround time for patrons. This service level is a foundation of NYPL's strategic goal of "More People Reading More". It is made possible through the full staffing and leveraging of this unit. The unit also supports the physical logistics of countless projects aligned with Learning, Creating, and Reading such as Summer Reading, Library Card Campaign, and MyLibraryNYC.
Responsibilities
Reporting to the Manager of Sorting and Distribution, the Motor Vehicle Operator is responsible for:
* Picking up and delivering all library materials including print and non-print materials, mail, films, office equipment and other library supplies
* Loading and unloading materials, including heavy objects, at all sites
* Delivering parcels on foot when motor vehicles are not available or inoperative
* Perform pre-trip and post-trip vehicle inspection daily
* Maintaining the interior and exterior of the vehicle, keeping it clean and in safe operating condition
* Performing minor and basic maintenance, including checking all fluid levels, tires, lights, and adding fluids as needed
* Performing related duties as required
Required Education, Experience & Skills
Required Education & Certifications
* High school diploma or high school equivalency
* Valid Class "B" Commercial Drivers License preferred
* Driver's License and good driving record.
Required Experience
* Medical certificate allowing for interstate deliveries preferred
* Geographic knowledge of New York City
* Experience working with electronic/manual pallet and floor jacks, hand trucks, and other materials moving devices and carts
* Experience operating medium duty trucks in a city environment
Required Skills
* Demonstrates the ability to operate library trucks and other fleet vehicles
* Demonstrates the ability to perform basic maintenance and repairs of motor vehicles
* Ability to follow and understand oral and written instructions
* Good interpersonal, oral, and written communication skills are required
* Experience with lifting and properly handling heavy materials
* Demonstrated flexibility, reliability, punctuality and attention to detail
Decision-Making Responsibilities:
* Ability to adjust route depending on traffic or roadwork
* Contact Supervisor when there is no access to a branch
* Notifying Supervisor when vehicles need repair
More...
Core Values
All team members are expected and encouraged to embody the NYPL Core Values:
* Be Helpful to patrons and colleagues
* Be Resourceful in solving problems
* Be Curious in all aspects of your work
* Be Welcoming and Inclusive
Work Environment
* Driving Library vehicles
* Warehouse setting
Physical Duties
* Lifting up to 50 lbs. Required
* Requires travel within NYC
* Operates heavy machinery
Pre-Placement Physical Required?
Yes
Union/Non Union
Local 374
FLSA Status
Non-Exempt
Schedule
* 40 hours per week
* Overtime as required
* Schedule subject to change
This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.
The New York Public Library Salary Statement
At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.
Union Salaries are determined by collective bargaining agreement(s).
$34k-47k yearly est. 50d ago
Inventory and Shipping Specialist
The Morgan Library & Museum 4.5
New York, NY job
Full-time Description
The Morgan Library & Museum invites applications for the position of Inventory and Shipping Specialist. The successful candidate will essentially maintain control of all inventory and supplies, as well as support ecommerce and mail order fulfillment. Reporting to the Director of Merchandising, the Inventory and Shipping Specialist is responsible for the accurate receipt and handling of merchandise into the POS, careful pricing, transport and storage of products, reporting damages and maintaining POS system functions. They will also work closely with the Manager of Merchandising Services and the Shop Manager to control the flow of merchandise to and from the sales floor, share relevant stockroom updates and communicate on customer order fulfillment. Day-to-date responsibilities will also include assisting the operation of the Shop sales floor as needed.
Responsibilities:
· Accurately receives and carefully inspects incoming shipments and merchandise for the Shop. Responsible for coordinating with relevant departments the delivery and receipt of large incoming shipments that require the use of the museum's loading dock.
· Communicates with the Director of Merchandising and Manager of Merchandising Services all shipment discrepancies, damages, purchase order and invoice needs.
· Keeps organized records of receipt of merchandise in both the Shop's POS system and inventory paperwork. Supplies accurate paperwork to the Director of Merchandising for timely payment of invoices.
· Ensures the stockroom is properly maintained for a safe and clean work environment at all times.
· Maintains clear and organized inventory in stockroom that aligns with merchandising strategies of the sales floor. Works closely with the Shop Manager to be extremely familiar with all merchandise and its corresponding storage in both the stockroom and the sales floor.
· Responsible for the timely and careful fulfillment of all ecommerce and in-store mail orders in coordination with the Shop Manager. Provides excellent customer service by communicating directly with customers on inquiries regarding shipping matters.
· Works with the Director of Merchandising to monitor shipping costs to maximize profitability. Keeps up with industry standards, pricing and best practices for mail order fulfillment, proposing improvements where necessary.
· Monitors, orders, and organizes supplies for both shipping and sales floor packaging needs as well as POS inventory supplies.
· Works with the Director of Merchandising on all facets of the annual physical inventory of the Shop. Acts as the lead in the preparation, implementation and reconciliation of the annual physical inventory.
· Maintains a collaborative relationship with other departments throughout the Morgan, especially Facilities, Security and Publications departments.
· Will be proficient in Sales Associate duties to assist on the sales floor in the event of staff shortages or high traffic times.
To Apply:
A cover letter is required.
Requirements
· College degree preferred, high school/GED minimum
· At least 2-3 years prior experience in inventory control and shipping, or similar functions
· Experience with Point-of-Sale software, shipping carrier platforms and ecommerce platforms
· General knowledge of cash control and retail operation procedures
· Excellent communication skills, both verbal and written
· Museum and/or art-related experience desirable
Salary Description $54,000
$54k yearly 60d+ ago
Development Associate, Development Events (Temporary)
The New York Public Library 4.5
The New York Public Library job in New York, NY
Job DescriptionDescriptionOverview The Development Department at The New York Public Library raises funds from private sources to support the mission and vision of The New York Public Library. The team is made up of a dynamic group of development and events professionals who together represent expertise in all areas of fundraising, including individual, corporate, foundation and government grants, special events, membership, planned giving, and systems management. The Development Department raises over $20 million in Annual Fund and more than $90 million overall each year.
The Associate of Development Events will play an integral role in the planning, preparation, and execution of high profile fundraising events including the Library Lions Gala and the Spring Lunch as well as other special donor and membership events as needed.
" Please note this is a temporary role - Aug, 2022 - Dec, 2022"
Responsibilities
Reporting to the Associate Director of Development Events, the Associate of Development Events will:
Manage operational tasks related to benefit and stewardship events including preparing mailing lists and invitations, updating fundraising data in database, scheduling meetings and events, conducting donor and prospect research, drafting agendas and correspondence, taking RSVPs and making follow-up calls, and updating event web pages
Research and propose ideas for relevant and engaging event speakers
Assist with the processing and preparation of acknowledgement letters for event contributions in a timely manner
Manage event calendars, oversee staffing needs and responsibilities for events, create memoranda for Senior leadership in advance of events
Assist with the management of event revenue tracking and expense budgets in conjunction with the Special Events team
Provide support at other Development events
Perform related duties as required
Required Education, Experience & SkillsRequired Education & Certifications
Education requirements: BA/BS, preferably in the humanities
Required Experience
1-3 years of fundraising and/or event experience
Required Skills
Strong project management skills and able to manage multiple projects, deadlines, and stakeholders
High degree of initiative, organization, and follow-through
Responsible self-starter; able to work independently
Excellent written communication and interpersonal skills
Demonstrated ability to interact effectively with all levels of staff, donors, and the public, and the ability to exercise good judgment
Excellent computer skills including MS Word and Excel
Managerial/Supervisory Responsibilities N/A
Preferred Qualifications
Proficient in using Raiser's Edge or similar fundraising database software
More...Please Note: Effective August 2, 2021, absent a qualifying exception for medical or religious reasons, newly hired employees of the New York Public Library must present proof of receipt of a COVID-19 vaccination and may not begin employment at the Library until 14 days after their receipt of their second dose of either the Pfizer or Moderna vaccines or 14 days after their first dose of the Johnson & Johnson vaccine. Newly hired employees who need additional time to receive their vaccination prior to their start date may request an adjournment of their start date with their hiring manager. The Library will consider such requests on a case by case basis, depending upon the Library's operational needs, among other factors. The Library will further consider exemptions for prospective employees who cannot become vaccinated due to a qualifying medical condition or a sincerely held religious belief or practice. Candidates who receive a conditional offer of employment and who seek a medical or religious exemption to the Library's vaccination policy will be provided with additional instructions at the time of the conditional offer.
Core Values
All team members are expected and encouraged to embody the NYPL Core Values:
Be Helpful to patrons and colleagues
Be Resourceful in solving problems
Be Curious in all aspects of your work
Be Welcoming and Inclusive
Work Environment
Office
Physical Duties
Limited physical effort is required
Lifting up to 40 lbs. required
May require travel within NYC
Pre-Placement Physical Required?
No
Union/Non Union
Non-Union
FLSA Status
Exempt
Schedule
Hybrid, 35 hours per week, Monday - Friday 9-5, with evenings for Development event support, temporary basis (August-December 2022)
$37k-57k yearly est. 25d ago
Software Engineer II - (Backend) - Digital Asset Preservation and Access
The New York Public Library 4.5
The New York Public Library job in New York, NY
This is not a remote role. This role requires work in the NYC office a minimum of three days a week OverviewWe are seeking a Software Engineer II to join the Digital Asset Preservation and Access (DAPA) team, which powers NYPL's Digital Collections, providing our patrons access to archival materials, special collections, and other significant materials in NYPL's collections. This role will involve building and maintaining patron-facing interfaces and complex ingest pipelines to support internal workflows. The successful candidate will collaborate and have a significant impact within a small but dedicated cross-functional team, with the opportunity to help inform and implement our technical strategy for this project.We are looking for someone we can count on to:Own:Development, shipping, and maintenance of features with guidance from experienced engineers Code review processes that follow engineering standards and practices Quality of feature implementation and associated testing strategies Technical discussions within their area of expertise Teach:Help onboard and mentor junior engineers Share knowledge of our systems and best practices Provide constructive feedback in code reviews Document architectural decisions and technical approaches Learn:Gain an understanding of NYPL's archival metadata standards and digitization processes How to break down features into manageable tasks Project planning and estimation techniques Leadership skills through mentoring opportunities Improve:Feature design and implementation approaches Code review effectiveness and feedback quality Technical documentation practices Collaboration with other engineering teams Some expectations for this role are that within:1 month, this person will:Take ownership of existing features Begin participating in technical discussions Start providing meaningful code reviews Understand our development practices and standards3 months, this person will:Lead the implementation of small features with guidance Actively contribute to software design discussions Show proficiency in our technical stack6 months and beyond, this person will:Successfully deliver features with minimal guidance Propose and implement technical improvements Consistently provide valuable technical mentorship Take on increasingly complex feature work ResponsibilitiesDesign, develop, and maintain features with guidance from senior engineers Perform thorough code reviews that help maintain code quality Participate in software design for features and bug fixes Provide technical guidance to junior engineers Write and maintain comprehensive technical documentation Contribute to architectural discussions Implement and maintain test suites This is not a remote role. This role requires work in the NYC office a minimum of three days a week
Overview
We are seeking a Software Engineer II to join the Digital Asset Preservation and Access (DAPA) team, which powers NYPL's Digital Collections, providing our patrons access to archival materials, special collections, and other significant materials in NYPL's collections. This role will involve building and maintaining patron-facing interfaces and complex ingest pipelines to support internal workflows.
The successful candidate will collaborate and have a significant impact within a small but dedicated cross-functional team, with the opportunity to help inform and implement our technical strategy for this project.
We are looking for someone we can count on to:
Own:
* Development, shipping, and maintenance of features with guidance from experienced engineers
* Code review processes that follow engineering standards and practices
* Quality of feature implementation and associated testing strategies
* Technical discussions within their area of expertise
Teach:
* Help onboard and mentor junior engineers
* Share knowledge of our systems and best practices
* Provide constructive feedback in code reviews
* Document architectural decisions and technical approaches
Learn:
* Gain an understanding of NYPL's archival metadata standards and digitization processes
* How to break down features into manageable tasks
* Project planning and estimation techniques
* Leadership skills through mentoring opportunities
Improve:
* Feature design and implementation approaches
* Code review effectiveness and feedback quality
* Technical documentation practices
* Collaboration with other engineering teams
Some expectations for this role are that within:
1 month, this person will:
* Take ownership of existing features
* Begin participating in technical discussions
* Start providing meaningful code reviews
* Understand our development practices and standards
3 months, this person will:
* Lead the implementation of small features with guidance
* Actively contribute to software design discussions
* Show proficiency in our technical stack
6 months and beyond, this person will:
* Successfully deliver features with minimal guidance
* Propose and implement technical improvements
* Consistently provide valuable technical mentorship
* Take on increasingly complex feature work
Responsibilities
* Design, develop, and maintain features with guidance from senior engineers
* Perform thorough code reviews that help maintain code quality
* Participate in software design for features and bug fixes
* Provide technical guidance to junior engineers
* Write and maintain comprehensive technical documentation
* Contribute to architectural discussions
* Implement and maintain test suites
Required Education, Experience & Skills
Required Education and Certifications
* Bachelor's degree in Computer Science, Software Engineering, or related field
* OR equivalent practical experience
Required Experience
* 2-4 years of hands-on development experience with at least one backend web framework
Required Skills
* Strong problem-solving and analytical skills
* Proficiency in at least one programming language (Python preferred)
* Proficiency with testing methodologies and test automation
* Excellent written and verbal communication skills
* Ability to break down features into tasks
* Understanding of CI/CD pipeline configuration and maintenance
* Proven ability to work effectively in team environments
* Experience providing constructive code reviews and addressing feedback
* Familiarity with Git for everyday use (basic branching, merge / rebase, conflict resolution, etc)
* Ability to create and maintain thorough technical documentation
* Working knowledge of basic DevOps practices and tools
Managerial/Supervisory Responsibilities
* None
More...
Core Values
All team members are expected and encouraged to embody the NYPL Core Values:
* Be Helpful to patrons and colleagues
* Be Resourceful in solving problems
* Be Curious in all aspects of your work
* Be Welcoming and Inclusive
Work Environment
* Office setting
* Hybrid work environment - Requires work in NYC office three days a week
Physical Duties
* Limited physical effort is required
* May require travel within NYC
Pre-placement Physical Required?
* No
Schedule
* Hybrid work environment - Requires work in NYC office three days a week
* Monday - Friday; 9AM - 5PM
Union/Non Union
* Non-Union
FLSA Status
* Exempt
This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.
The New York Public Library Salary Statement
At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.
Union Salaries are determined by collective bargaining agreement(s).
$87k-111k yearly est. 11d ago
Director, Digital Collections Operations
The New York Public Library 4.5
The New York Public Library job in New York, NY
OverviewThe New York Public Library (NYPL) has been one of the world's great public research libraries for more than 130 years. Its research centers provide opportunities for engagement with in-depth and unique collections, inspirational reading rooms, exhibitions, programs, and a range of research services. Collections and Research Services division encompasses several departments focused on managing the ongoing development of our exceptional research collections, advancing unified discovery and expanding access, both in-person and online, and ensuring stewardship of the collections at every stage of their lifecycle.NYPL seeks a proven and strategic leader to oversee a newly formed department that will advance its digital asset management and operations strategy, leveraging technologies to preserve and enhance access and use of its digitized and born-digital collections. The Director is responsible for unifying and aligning staff, building a culture of collaboration and innovation to ensure that digital assets are not only preserved but made easily accessible in support of the strategy to expand discoverability for patrons anywhere. The position, as part of the management team in the Collections and Research Services Division, provides oversight and leadership for the teams responsible for a newly implemented DAMS, Preservica, our preservation repository, the in-house digitization and audio and moving image reformatting labs, vendor digitization, rights clearance, and metadata. The Director contributes to shaping policies and priorities, fostering cross-divisional alignment, and ensuring that digital asset management, from access to preservation, is fully integrated into NYPL's long-term vision. The Director serves as a close collaborator and partner with the Digital Product Management team on projects that aim to align and improve workflows and modernize technology systems to enable efficient, seamless, and scalable access, and with IT on digital storage and cybersecurity.We are looking for someone we can count on to:Own:Preserve, manage, and provide seamless access to the breadth of our digital assets, articulating and refining policies and priorities for the Library's five-year strategy focused on digital preservation and patron-centric modes of access and discovery, including implementation of a DAMS. Teach:Priorities and progress across the Library and with external partners And foster awareness of new developments, tools, and systems to support the access and preservation of digital collections.Learn:The scope of NYPL's research collections, the workflows and systems that support digital collections, the workflows of staff who acquire and describe these collections, the uses made by researchers and creators, and the challenges and opportunities in discovering and accessing digital collections for a public research library.Insights from patron research, and platform usage data to shape our goals and projects.The challenges and opportunities with AI in relation to the Library's digital collections.Improve:Workflows across a renewed digital infrastructureA culture of engagement and inclusivity within the Digital Collections Operations team and with stakeholders across the Library.Some expectations for this role are that within:1 month, this person will:Understand their teams' roles and responsibilities, especially in light of new strategic objectives, the scope of grants and projects underway, and dependencies with other departments Meet key partners in various departments, including the Research Centers, Digital, and IT. 3 months, this person will:Be a contributing member of key committees and strategic planning efforts, especially cross-department projects to modernize the Library's digital infrastructure.Gain a better understanding of their departments and staff roles, responsibilities, and objectives, team building and recruitment needs, and begin prioritizing and scoping projects and new performance goals.Understand gaps in resources, workflows, and technology solutions and develop a preliminary plan for aligning research staff around a shared vision for digital collections.6 months and beyond, this person will:They should have a clear sense of the long-term roadmap for digital collections and digital preservation, a broader understanding of their role in contributing to this work, near-term goals, and outstanding resource needs.Build partnerships across the Library and with external stakeholders.ResponsibilitiesOversees the systems, technologies, policies, and workflows that manage and preserve the Library's digital assets, ensuring they are secure and accessible Oversees and develops strategic goals for the digital production operations, aligning resources to achieve efficiencies and strategic priorities Oversees the Library's digital preservation strategy Partners with IT stakeholders on networking and digital storage capacity planning Oversees rights management for the library's digital assets, working towards providing the broadest access possible; implements innovative access approaches, including a virtual reading room Effectively manages organizational change, strengthening the alignment of people and processes to deliver the best possible experience to patrons Defines success metrics for digital access, discoverability, and preservation, and reports progress transparently Benchmarks NYPL's practices against national and international standards, ensuring the Library remains a leader in digital stewardship and access Develops and supports staff to achieve excellence, fostering inclusion, professional growth, and a collaborative culture Represents NYPL in consortia and conferences, advancing its role as a leader in digital collections access and preservation Performs other related duties as required Overview
The New York Public Library (NYPL) has been one of the world's great public research libraries for more than 130 years. Its research centers provide opportunities for engagement with in-depth and unique collections, inspirational reading rooms, exhibitions, programs, and a range of research services. Collections and Research Services division encompasses several departments focused on managing the ongoing development of our exceptional research collections, advancing unified discovery and expanding access, both in-person and online, and ensuring stewardship of the collections at every stage of their lifecycle.
NYPL seeks a proven and strategic leader to oversee a newly formed department that will advance its digital asset management and operations strategy, leveraging technologies to preserve and enhance access and use of its digitized and born-digital collections. The Director is responsible for unifying and aligning staff, building a culture of collaboration and innovation to ensure that digital assets are not only preserved but made easily accessible in support of the strategy to expand discoverability for patrons anywhere.
The position, as part of the management team in the Collections and Research Services Division, provides oversight and leadership for the teams responsible for a newly implemented DAMS, Preservica, our preservation repository, the in-house digitization and audio and moving image reformatting labs, vendor digitization, rights clearance, and metadata. The Director contributes to shaping policies and priorities, fostering cross-divisional alignment, and ensuring that digital asset management, from access to preservation, is fully integrated into NYPL's long-term vision.
The Director serves as a close collaborator and partner with the Digital Product Management team on projects that aim to align and improve workflows and modernize technology systems to enable efficient, seamless, and scalable access, and with IT on digital storage and cybersecurity.
We are looking for someone we can count on to:
Own:
* Preserve, manage, and provide seamless access to the breadth of our digital assets, articulating and refining policies and priorities for the Library's five-year strategy focused on digital preservation and patron-centric modes of access and discovery, including implementation of a DAMS.
Teach:
* Priorities and progress across the Library and with external partners
* And foster awareness of new developments, tools, and systems to support the access and preservation of digital collections.
Learn:
* The scope of NYPL's research collections, the workflows and systems that support digital collections, the workflows of staff who acquire and describe these collections, the uses made by researchers and creators, and the challenges and opportunities in discovering and accessing digital collections for a public research library.
* Insights from patron research, and platform usage data to shape our goals and projects.
* The challenges and opportunities with AI in relation to the Library's digital collections.
Improve:
* Workflows across a renewed digital infrastructure
* A culture of engagement and inclusivity within the Digital Collections Operations team and with stakeholders across the Library.
Some expectations for this role are that within:
1 month, this person will:
* Understand their teams' roles and responsibilities, especially in light of new strategic objectives, the scope of grants and projects underway, and dependencies with other departments
* Meet key partners in various departments, including the Research Centers, Digital, and IT.
3 months, this person will:
* Be a contributing member of key committees and strategic planning efforts, especially cross-department projects to modernize the Library's digital infrastructure.
* Gain a better understanding of their departments and staff roles, responsibilities, and objectives, team building and recruitment needs, and begin prioritizing and scoping projects and new performance goals.
* Understand gaps in resources, workflows, and technology solutions and develop a preliminary plan for aligning research staff around a shared vision for digital collections.
6 months and beyond, this person will:
* They should have a clear sense of the long-term roadmap for digital collections and digital preservation, a broader understanding of their role in contributing to this work, near-term goals, and outstanding resource needs.
* Build partnerships across the Library and with external stakeholders.
Responsibilities
* Oversees the systems, technologies, policies, and workflows that manage and preserve the Library's digital assets, ensuring they are secure and accessible
* Oversees and develops strategic goals for the digital production operations, aligning resources to achieve efficiencies and strategic priorities
* Oversees the Library's digital preservation strategy
* Partners with IT stakeholders on networking and digital storage capacity planning
* Oversees rights management for the library's digital assets, working towards providing the broadest access possible; implements innovative access approaches, including a virtual reading room
* Effectively manages organizational change, strengthening the alignment of people and processes to deliver the best possible experience to patrons
* Defines success metrics for digital access, discoverability, and preservation, and reports progress transparently
* Benchmarks NYPL's practices against national and international standards, ensuring the Library remains a leader in digital stewardship and access
* Develops and supports staff to achieve excellence, fostering inclusion, professional growth, and a collaborative culture
* Represents NYPL in consortia and conferences, advancing its role as a leader in digital collections access and preservation
* Performs other related duties as required
Required Education, Experience & Skills
Required Education & Certifications
ALA-accredited MLS and substantial research library experience or Master's degree and relevant, substantial experience
Required Experience
* 10+ years of experience in an academic or research library setting, with increasingly responsible managerial responsibilities
* 7+ years of successful people management experience
* Successfully demonstrated experience in the management and preservation of digital assets
* Successfully demonstrated experience in strategic planning, technology projects, resource management, problem-solving and decision making in a collaborative and coordinated work environment; a proven team player
* Demonstrated experience in analyzing workflows, developing policies, and implementing organizational change to promote alignment and greater efficiency of operations
* Demonstrated experience leading multiple large and complex initiatives
* Demonstrated experience evaluating the effectiveness of products and systems
* Experience setting clear and attainable performance goals
Required Skills
* Excellent interpersonal, oral, and written communication skills
* Strong leadership and project management skills, including negotiation and influencing skills
* Excellent analytical skills and ability to lead complex projects
* Demonstrated ability to build consensus and promote productive teamwork
* Knowledge of current issues and emerging trends in research library services and systems as well as emerging technologies
Managerial/Supervisory Responsibilities
Oversees a staff of approximately 30 FTE with three to four direct reports
More...
Core Values
All team members are expected and encouraged to embody the NYPL Core Values:
* Be Helpful to patrons and colleagues
* Be Resourceful in solving problems
* Be Curious in all aspects of your work
* Be Welcoming and Inclusive
Work Environment
* Office setting
Physical Duties
* None
Pre-Placement Physical Required?
No
Union/Non Union
Non-Union
FLSA Status
Exempt
Schedule
M-F, 35 hours; Hybrid schedule: 3 days required in the office, 2 days remote
This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.
The New York Public Library Salary Statement
At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.
Union Salaries are determined by collective bargaining agreement(s).
$93k-133k yearly est. 29d ago
Strategy and Public Impact Intern
The New York Public Library 4.5
The New York Public Library job in New York, NY
Job DescriptionDescriptionOverview The Strategy & Public Impact team is The New York Public Library's central node of information and insights about its users, usage, and impact. We support decision makers and program staff across the institution through business intelligence, impact assessment, strategic conversations, user research, and data mentorship.
We are seeking a full academic year Intern to support our work articulating the Library's role in the intellectual, cultural, and educational lives of its local and global users; identifying opportunities for innovation and leadership in our research centers, neighborhood branches, and digital properties; and advocating for the needs of our communities. This is an opportunity for someone with a strong interest in public service and public libraries to learn from, and contribute to, the work of our team while exploring a career in strategy, qualitative and quantitative research, data analytics and/or impact evaluation.
This position is temporary for 1 year, subject to school enrollment.
Key Responsibilities The Intern will:
Support the team's work to design and implement a wide range of qualitative research projects and programs, ranging from large-scale surveys to focus groups to one-on-one user testing and interviews
Coordinate logistics of qualitative research, e.g. survey distribution, interview scheduling
Work with team members on translating programmatic and operational questions into qualitative user research projects
Help with analyzing primary research findings, as well as Library's usage and user data, to generate insights informing strategic decisions and evaluating the impact and success of strategic programmatic initiatives
Help prepare research reports and presentations for a variety of internal and external audiences, offering actionable, evidence-based recommendations to optimize program design, user experience and outcomes and identify opportunities for strategic investment
Conduct external industry and market research to contextualize institutional findings and point to new research directions
Support the team's work as needed
Required Education, Experience & Skills
Current enrollment in a Bachelor's degree program in a relevant field (i.e., Data Analytics/Information Science, Public Policy, Psychology or other relevant social science)
Experience with data analysis and qualitative research (surveys, interviews, focus groups)
Proficiency in Microsoft Office and Google apps suites
Some experience with experimental design, testing, and evaluation methodologies; exposure to research questions and techniques and research tools/software
Good listening and observational skills
Ability to clearly and persuasively communicate analytical insights and methodologies verbally, visually, and in writing
Demonstrated successful experience working collaboratively and effectively and establishing trusting relationships within a diverse organization, across multiple levels of management and staff
Learning mindset, with a continual appetite for developing skills and absorbing information
Devoted to advancing The New York Public Library's mission and values, and a sincerely enthusiastic library promoter!
Preferred Qualifications
Graduate school enrollment in a relevant field (as above, plus Library Science)
1-2 years of relevant academic or professional, hands-on experience in research, user insights, or impact assessment roles
More...Please Note: Absent a qualifying exception for medical or religious reasons, newly hired employees of the New York Public Library must present proof of receipt of a COVID-19 vaccination and may not begin employment at the Library until 14 days after their receipt of their second dose of either the Pfizer or Moderna vaccines or 14 days after their first dose of the Johnson & Johnson vaccine. Newly hired employees who need additional time to receive their vaccination prior to their start date may request an adjournment of their start date with their hiring manager. The Library will consider such requests on a case by case basis, depending upon the Library's operational needs, among other factors. The Library will further consider exemptions for prospective employees who cannot become vaccinated due to a qualifying medical condition or a sincerely held religious belief or practice. Candidates who receive a conditional offer of employment and who seek a medical or religious exemption to the Library's vaccination policy will be provided with additional instructions at the time of the conditional offer.
Core Values
All team members are expected and encouraged to embody the NYPL Core Values:
Be Helpful to patrons and colleagues
Be Resourceful in solving problems
Be Curious in all aspects of your work
Physical Duties
Limited physical effort is required
May require travel within NYC
Hours
15-20 hrs/week
$33k-45k yearly est. 22h ago
Adult English Language and Literacy Student Mentor (P/T)
The New York Public Library 4.5
The New York Public Library job in New York, NY
Job DescriptionDescriptionOverview Adult English Language and Literacy (AELL) is the direct service provider of ESOL and adult literacy instruction for the Library. They use professional teachers to offer free instruction to adult patrons in reading, writing, speaking and listening from a 0 to 8th grade level. Through formal classes in language and literacy, as well as elective offerings such as English conversation and citizenship preparation groups, AELL has taken on the charge to expand ESOL instruction in the Library.
The Student Mentor works as part of the Intake team that welcomes, orients, assesses and formally registers new students into the program. They are responsible for accurate student information collection and data entry. The Student Mentor is also expected to provide administrative support and complete general office duties as assigned.
Key Responsibilities
Reporting to the St George Hub Manager and Intake Advisor, the Student Mentor will:
Assists in entering statistical data for all ESOL/ABE classes
Assists in tracking demographic information for information sessions
Support a variety of behind-the-scenes tasks, from basic tasks like cutting paper to more involved tasks such as setting up calendars, and producing documents
Provides overall support across all Libraries in the preparation of materials and event setup (computers, video equipment, room arrangement, etc.) for information sessions
Assist in the student intake across the Library, greeting new students, and helping direct them through the registration process by signing them in, seating them for the program, acting as translators (if bi-lingual), and making them feel comfortable within a library setting.
Orients students to using computers, the Internet, and educational software
Enter data into student tracking database (ASISTS)
Administer standardized assessments for language and literacy (after training) TABE and BestPlus
Help students fill out forms and collect the data necessary to complete the Individual Student Record Form (ISRF)
Monitor student attendance at sites by maintaining rosters
Provide office assistance (photocopying, FAXing, organizing supplies, answering phones, scheduling appointments, checking in/out library materials, etc.)
Required Education, Experience & SkillsRequired Education & Experience
High School diploma or its equivalent
Required Skills
Good interpersonal skills including demonstrated ability to work with a culturally diverse adult population
Successfully demonstrated ability to give clear and concise instructions to a diverse adult population
Successfully demonstrated computer experience and keyboarding skills
Successfully demonstrated ability to follow directions and work well independently and as a part of a group
Successfully demonstrated reliability and flexibility
Required to travel to other sites for student intake and assessment
Preferred Qualifications
Some college
Bi-lingual (Spanish, French, Chinese, Urdu, Bengali,Arabic, Russian)
Experience training adults in basic computer skills
More...Please Note: Effective August 2, 2021, absent a qualifying exception for medical or religious reasons, newly hired employees of the New York Public Library must present proof of receipt of a COVID-19 vaccination and may not begin employment at the Library until 14 days after their receipt of their second dose of either the Pfizer or Moderna vaccines or 14 days after their first dose of the Johnson & Johnson vaccine. Newly hired employees who need additional time to receive their vaccination prior to their start date may request an adjournment of their start date with their hiring manager. The Library will consider such requests on a case by case basis, depending upon the Library's operational needs, among other factors. The Library will further consider exemptions for prospective employees who cannot become vaccinated due to a qualifying medical condition or a sincerely held religious belief or practice. Candidates who receive a conditional offer of employment and who seek a medical or religious exemption to the Library's vaccination policy will be provided with additional instructions at the time of the conditional offer.
Core Values
All team members are expected and encouraged to embody the NYPL Core Values:
Be Helpful to patrons and colleagues
Be Resourceful in solving problems
Be Curious in all aspects of your work
Be Welcoming and Inclusive
Physical Duties
Limited physical effort is required
Light lifting required
Lifting up to 40 lbs. Required
May require travel within NYC
Physical Required?
No
Union/Non Union
Non-Union
FLSA Status
Non-Exempt
Schedule
Tuesday, Thursday 9:00-5:00, Saturday 10:00-3:00, evenings as required
$30k-38k yearly est. 13d ago
Neighborhood Tech Helpers Outreach Associate - Part Time
The New York Public Library 4.5
The New York Public Library job in New York, NY
OverviewThe New York Public Library (NYPL) is seeking an enthusiastic candidate to fill the role of Neighborhood Tech Helper (Outreach Associate) to support the expansion of services as part of our HPD partnership for Neighborhood Tech Help (NTH). Community-based Neighborhood Tech Helpers provide individualized assistance to local community members who need coaching in introductory digital skills and/or access to affordable home internet service and internet-capable devices in order to become effective home internet users. The candidate must have excellent communication, digital, outreach and organizational skills and have a high level of comfort engaging with individuals and groups of all abilities and from a wide range of backgrounds across the city (including Manhattan, the Bronx, and Staten Island).This position reports to the Neighborhood Tech Help Program Coordinator in the Community Outreach and Engagement Department and is an integral part of NYPL's commitment to ensure underserved communities are connected with the Library and have awareness of relevant programs and services.This is a grant-funded temporary position through June 30, 2026.ResponsibilitiesBring the NTH program to target communities and build community relationships through targeted outreach and one-on-one interactions at a range of outreach events hosted by community partner organizations and in public settings (both indoors and outdoors) such as public housing, city shelters, parks, shopping malls, and recreation centers.Teach community members about The New York Public Library's programs and services, including how to get a library card.Be proactive, informed and helpful when interacting with patrons seeking assistance.Assess patrons' access to technology, current digital skill level, connectivity needs, and internet use priorities. If necessary, Support patrons in troubleshooting for basic digital literacy needs and software/hardware functionality.Advise patrons about free or affordable home internet service options for which they may qualify, assist patrons to apply for services they choose, and support their efforts to secure service. Advise patrons about sources of affordable computers or other internet connected devices for which they may qualify, and support their efforts to acquire appropriate devices and where they can get help for repair.Refer patrons to relevant services or organizations who can support tech needs beyond the scope of NTH.Teach digital safety precautions Participate in all required onboarding and skills development opportunities, as determined by the NTH Program Coordinator.Track program data, keep accurate and timely records, and report outcomes as required.Assist with maintaining the NTH Playbook and information for referrals to community programs and services.Provide excellent customer service and support to individuals in diverse communities.Plan, set-up equipment, and attend scheduled outreach events. Perform related duties and work on special projects as required. Overview
The New York Public Library (NYPL) is seeking an enthusiastic candidate to fill the role of Neighborhood Tech Helper (Outreach Associate) to support the expansion of services as part of our HPD partnership for Neighborhood Tech Help (NTH).
Community-based Neighborhood Tech Helpers provide individualized assistance to local community members who need coaching in introductory digital skills and/or access to affordable home internet service and internet-capable devices in order to become effective home internet users. The candidate must have excellent communication, digital, outreach and organizational skills and have a high level of comfort engaging with individuals and groups of all abilities and from a wide range of backgrounds across the city (including Manhattan, the Bronx, and Staten Island).
This position reports to the Neighborhood Tech Help Program Coordinator in the Community Outreach and Engagement Department and is an integral part of NYPL's commitment to ensure underserved communities are connected with the Library and have awareness of relevant programs and services.
This is a grant-funded temporary position through June 30, 2026.
Responsibilities
* Bring the NTH program to target communities and build community relationships through targeted outreach and one-on-one interactions at a range of outreach events hosted by community partner organizations and in public settings (both indoors and outdoors) such as public housing, city shelters, parks, shopping malls, and recreation centers.
* Teach community members about The New York Public Library's programs and services, including how to get a library card.
* Be proactive, informed and helpful when interacting with patrons seeking assistance.
* Assess patrons' access to technology, current digital skill level, connectivity needs, and internet use priorities. If necessary,
* Support patrons in troubleshooting for basic digital literacy needs and software/hardware functionality.
* Advise patrons about free or affordable home internet service options for which they may qualify, assist patrons to apply for services they choose, and support their efforts to secure service.
* Advise patrons about sources of affordable computers or other internet connected devices for which they may qualify, and support their efforts to acquire appropriate devices and where they can get help for repair.
* Refer patrons to relevant services or organizations who can support tech needs beyond the scope of NTH.
* Teach digital safety precautions
* Participate in all required onboarding and skills development opportunities, as determined by the NTH Program Coordinator.
* Track program data, keep accurate and timely records, and report outcomes as required.
* Assist with maintaining the NTH Playbook and information for referrals to community programs and services.
* Provide excellent customer service and support to individuals in diverse communities.
* Plan, set-up equipment, and attend scheduled outreach events.
* Perform related duties and work on special projects as required.
Required Education, Experience & Skills
Required Education and Certifications
* Bachelor's Degree or 1-2 years relevant work experience
Required Experience
* Demonstrated experience in providing excellent customer service to diverse patrons.
* Excellent digital and computer skills.
Required Skills
* Bilingual or conversational in Spanish required
* Ability to demonstrate basic knowledge of current technology platforms and devices, and willingness to learn. Ability to assist others to learn basic digital skills: i.e. related to internet services, computer and device characteristics, and common online services and applications.
* Excellent customer service skills. Strong organizational and time management skills with high attention to detail and ability to work on multiple projects simultaneously.
* Knowledge of community outreach and engagement in diverse communities and a commitment to DEIA.
* Ability to demonstrate excellent interpersonal skills, cultural competency and sensitivity working with diverse customers, coworkers, and community. Ability to establish trust with patrons of varied educational and cultural backgrounds. Interest in empowering older adults, people with disabilities, immigrants, and other vulnerable populations with digital skills and confidence.
* Adaptable to changing work environments and ability to creatively solve problems and negotiate and handle stressful situations in a positive manner.
* Excellent communication skills both online and in-person -written and verbal-for varied audiences, including public speaking, managing group discussion, classroom management, and listening skills.
Managerial/Supervisory Responsibilities:
* N/A
More...
NYPL Core Values:
All team members are expected and encouraged to embody the NYPL Core Values:
* Be Helpful to patrons and colleagues
* Be Resourceful in solving problems
* Be Curious in all aspects of your work
* Be Welcoming and Inclusive
Work Environment
* Office setting
* Public library setting
* Other workshop and public speaking environments
Physical Duties
* May involve some light physical labor such as the moving and lifting of supply boxes or program supplies
* Requires travel within NYC
Pre-placement Physical Required?
* No
Schedule
* 15 hours per week
* Must have flexible availability, including evenings and weekends as needed
* Must be willing to travel to various locations as needed
This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.
The New York Public Library Salary Statement
At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.
$30k-41k yearly est. 3d ago
2026-28 MOORE CURATORIAL FELLOWSHIP IN DRAWINGS AND PRINTS Morgan Library & Museum
The Morgan Library & Museum 4.5
New York, NY job
The Morgan Library & Museum seeks applications for the Moore Curatorial Fellowship in the Department of Drawings and Prints. This one-year appointment, eligible for a one-year renewal, provides the opportunity to gain firsthand experience and professional training in curatorial work and in the study and connoisseurship of old master and nineteenth-century drawings. The Moore Curatorial Fellow will be a fully integrated member of the department, with duties and responsibilities comparable to those of a curatorial assistant or assistant curator. The Fellow will have the opportunity to conduct research on the Morgan's collection of European drawings before 1900-one of the finest in the country-and to contribute significantly to all phases of exhibition planning, organization, and installation; museum education; publications; and other departmental activities.
In contrast to the fellowships offered by the Morgan Drawing Institute, which are designed to provide support for scholars working on their own research projects, the Moore Fellowship is intended to offer a varied and practical training in all areas of curatorial work to those interested in pursuing a career as a museum curator, particularly in the field of drawings.
Requirements
· Doctoral work beyond the M.A. in the history of art, with strong preference given to those having recently completed a PhD.
· A demonstrated commitment to scholarship in the field of drawings.
· Proficiency in at least one European language.
· Excellent writing and public speaking skills, together with the ability to interpret exhibitions for a wide audience.
· An interest in and enthusiasm for museum curatorial work, and the ability to work collaboratively and to approach a broad range of tasks with a positive outlook.
Compensation and Benefits: $57,000 annually beginning in early 2026; excellent benefits. Fellows will also have a travel budget of $2000 per year for research and activities supporting their professional development. Fellows are expected to make their own travel and housing arrangements but are offered a one-time payment of $1500 to support moving costs.
To apply: Please submit electronically, in a single pdf document: a letter addressing your interest in, and qualifications for, the Fellowship; a complete curriculum vitae including language proficiencies; and names of three references to *************************** with the subject heading “Moore Fellow Application.”
Qualified candidates of diverse backgrounds are encouraged to apply for the position using the e-mail address indicated above.
Deadline for applications: November 15, 2025. Incomplete or late applications will not be considered.
The Morgan Library & Museum receives many applications and inquiries for employment. Unfortunately, we are not able to respond to all of them. Due to the high volume of applicants, we can contact only those candidates whose skills and background best fit our needs.
Important to note:
Vaccination Requirement
To ensure the overall health and safety of the Morgan Library & Museum campus, all staff of the Morgan are required to be fully vaccinated and have received booster vaccines against the virus that causes COVID-19, absent qualifying exemptions for medical, religious, or other reasons in accordance with applicable laws.
EEO Statement
The Morgan is an Equal Opportunity Employer and is committed to complying with all federal, state, and local equal employment opportunity laws. The Morgan provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, marital status, military or veteran status, domestic violence victim status or any other basis prohibited by applicable federal, state, and/or local laws.
$57k yearly Easy Apply 60d+ ago
Library Page - 58th Street Library
The New York Public Library 4.5
The New York Public Library job in New York, NY
Do you love books and love helping people? The New York Public Library has been an essential provider of free books, information, ideas and education for all New Yorkers for more than 100 years. As a Library Page at The New York Public Library you will do that and much more. A Page position is meant to give you knowledge about what it means to work within a library system. You will have access to a wealth of knowledge and experience which will allow you to decide if the library is where you want to begin your career. We are looking for candidates that demonstrate a strong work ethic, are reliable and possess excellent written and verbal communications skills. You will be expected to be an ambassador for the library, so a friendly demeanor goes a long way. The library page position is scheduled for 14 hours per week, including evenings and Saturdays. Schedules are variable based on library needs and may be subject to change.Do you love books and love helping people? The New York Public Library has been an essential provider of free books, information, ideas and education for all New Yorkers for more than 100 years. As a Library Page at The New York Public Library you will do that and much more. A Page position is meant to give you knowledge about what it means to work within a library system. You will have access to a wealth of knowledge and experience which will allow you to decide if the library is where you want to begin your career. We are looking for candidates that demonstrate a strong work ethic, are reliable and possess excellent written and verbal communications skills. You will be expected to be an ambassador for the library, so a friendly demeanor goes a long way.
The library page position is scheduled for 14 hours per week, including evenings and Saturdays. Schedules are variable based on library needs and may be subject to change.
Key Responsibilities
Under the direction of a Page supervisor, the Library Page:
* Projects a positive and courteous attitude to the public by providing exceptional customer service
* Shelves and arranges books, CDs, DVDs and other library materials in order alphabetically and numerically
* Answers in-person inquiries, helps patrons locate needed materials and refers patrons to the appropriate place or person for assistance
* Assists patrons with basic computer, internet and audio/visual equipment usage
* Locates and prepares library materials requested by patrons
* Assists staff with checking materials for damage and removing them from the shelves
* Helps set up public spaces for events and programs
* Performs other related tasks as needed
Skills Knowledge & Expertise
* Current enrollment in a degree program at an accredited school
* Proper employment certificate for minors under 18 as required by NYS law
* Ability to accurately and efficiently sort and arrange items in alphanumeric order
* Strong organizational skills and ability to follow detailed instruction in a fast-paced environment
* Excellent customer service skills and the ability to work with a diverse patronage
* Superb interpersonal and communication skills
* Strong problem-solving skills
* Demonstrated ability to work as part of a team
* Demonstrated reliability and professionalism
* Basic computer and basic technology skills such as Microsoft Office Suite and Google Application
Preferred Qualifications
* Ability to troubleshoot basic computer and printer issues preferred
* Experience with eReaders and library technologies preferred
* Ability to speak foreign languages preferred
More
Core Values
* Be Helpful to patrons and colleagues
* Be Resourceful in solving problems
* Be Curious in all aspects of your work
Physical Duties
* Moderate lifting required (up to 25 lbs)
* Pushing book trucks
$30k-37k yearly est. 3d ago
Manager, Social Health Programs
The New York Public Library 4.5
The New York Public Library job in New York, NY
OverviewThe New York Public Library (NYPL) is looking for a professional and highly organized person to manage the development and implementation of community programs and services in neighborhood branches across NYPL's service areas in The Bronx, Manhattan and Staten Island.This new position will manage the library's growing portfolio of community health and wellness programs for adults and includes a key focus on managing the library's Social Work Student Intern program. NYPL's Social Work student Intern program is a partnership with various universities and colleges that places Masters of Social Work (MSW) students in branches across the city to provide patrons with referrals to connect them with essential social services and support. The Manager, Social Health Programs will become an essential member of the Adult Education Services team, and will work directly with central support teams, branch staff, student social work interns, universities, and other community partner organizations to deliver quality services to library patrons. We are looking for someone we can count on to:Own:The development and implementation of community programs and services in neighborhood branches across NYPL's service areas.Day-to-day operational needs and logistics of the Social Work Student Intern Program, including coordinating student placements and onboarding.The management of relationships with key external stakeholders, including establishing and maintaining affiliation agreements with educational institutions and community partners.Teach:Student interns and school course/field advisors on appropriate learning objectives and activities in the public library environment.Interns, branch staff, and other adult service departments through regular cohort meetings and training.Interns and branch staff NYPL goals/objectives and key programs like ESOL, TechConnect, and Career Services.Learn:NYPL's vision and goals, its role in the community, and the wide range of services and programs available.Trauma-informed approaches to supporting patrons within a library context and in relation to community health and wellness.The wide range of social services and supports available in NYC to assist people with mental health, housing support, and other social needs.Improve:The process for regular program metrics monitoring, review, evaluation, and assessment.The development of a robust, evidence-based Social Health Programs Plan that includes planning for programmatic growth and new opportunities for program development.Internal relationships, traveling to branches to provide program support and learn about the impact and needs of existing programs within specific communities.Some expectations for this role are that within:1 month, this person will:Have a well-developed understanding of the NYPL's vision and goals, its role in the community and the wide range of services and programs available.Have developed a stakeholder management and support plan for the Student Social Work Program.3 months, this person will:Confidently manage the day-to-day operational needs of the Social Work Intern Program and other programming responsibilities.Have developed key internal and external stakeholder relationships.6 months and beyond, this person will:Have developed a robust, evidence-based Social Health Programs Plan that includes planning for programmatic growth and new opportunities for program development in key outreach communities.ResponsibilitiesManage an annual program placing social work student interns in library branches to connect patrons to vital resources (housing, health, social benefits, community resources).Support, vet, and ensure effective communication for key initiatives, programs, and partnerships related to community health and wellness.Coordinate student placements, onboarding, and provide support to NYPL branch managers, including outreach and event tabling.Manage external relationships, establishing and maintaining necessary agreements (affiliation agreements with educational institutions, community organizations, service providers, and government agencies).Develop strong internal relationships with library staff, traveling to branches to provide program information, support, and learn about community needs.Advise student interns and school field advisors on appropriate learning objectives and activities within the public library context, ensuring awareness of NYPL goals/objectives and key programs (e.g., ESOL, TechConnect, Career Services).Provide collaboration and learning opportunities for interns, branch staff, and other adult service departments through regular cohort meetings and training led by internal and external experts (e.g., de-escalation skills, Understanding Homelessness and Resources).Ensure organizational goals are met by introducing and overseeing a process for regular program metrics monitoring, review, evaluation, and assessment. Overview
The New York Public Library (NYPL) is looking for a professional and highly organized person to manage the development and implementation of community programs and services in neighborhood branches across NYPL's service areas in The Bronx, Manhattan and Staten Island.
This new position will manage the library's growing portfolio of community health and wellness programs for adults and includes a key focus on managing the library's Social Work Student Intern program. NYPL's Social Work student Intern program is a partnership with various universities and colleges that places Masters of Social Work (MSW) students in branches across the city to provide patrons with referrals to connect them with essential social services and support. The Manager, Social Health Programs will become an essential member of the Adult Education Services team, and will work directly with central support teams, branch staff, student social work interns, universities, and other community partner organizations to deliver quality services to library patrons.
We are looking for someone we can count on to:
Own:
* The development and implementation of community programs and services in neighborhood branches across NYPL's service areas.
* Day-to-day operational needs and logistics of the Social Work Student Intern Program, including coordinating student placements and onboarding.
* The management of relationships with key external stakeholders, including establishing and maintaining affiliation agreements with educational institutions and community partners.
Teach:
* Student interns and school course/field advisors on appropriate learning objectives and activities in the public library environment.
* Interns, branch staff, and other adult service departments through regular cohort meetings and training.
* Interns and branch staff NYPL goals/objectives and key programs like ESOL, TechConnect, and Career Services.
Learn:
* NYPL's vision and goals, its role in the community, and the wide range of services and programs available.
* Trauma-informed approaches to supporting patrons within a library context and in relation to community health and wellness.
* The wide range of social services and supports available in NYC to assist people with mental health, housing support, and other social needs.
Improve:
* The process for regular program metrics monitoring, review, evaluation, and assessment.
* The development of a robust, evidence-based Social Health Programs Plan that includes planning for programmatic growth and new opportunities for program development.
* Internal relationships, traveling to branches to provide program support and learn about the impact and needs of existing programs within specific communities.
Some expectations for this role are that within:
1 month, this person will:
* Have a well-developed understanding of the NYPL's vision and goals, its role in the community and the wide range of services and programs available.
* Have developed a stakeholder management and support plan for the Student Social Work Program.
3 months, this person will:
* Confidently manage the day-to-day operational needs of the Social Work Intern Program and other programming responsibilities.
* Have developed key internal and external stakeholder relationships.
6 months and beyond, this person will:
* Have developed a robust, evidence-based Social Health Programs Plan that includes planning for programmatic growth and new opportunities for program development in key outreach communities.
Responsibilities
* Manage an annual program placing social work student interns in library branches to connect patrons to vital resources (housing, health, social benefits, community resources).
* Support, vet, and ensure effective communication for key initiatives, programs, and partnerships related to community health and wellness.
* Coordinate student placements, onboarding, and provide support to NYPL branch managers, including outreach and event tabling.
* Manage external relationships, establishing and maintaining necessary agreements (affiliation agreements with educational institutions, community organizations, service providers, and government agencies).
* Develop strong internal relationships with library staff, traveling to branches to provide program information, support, and learn about community needs.
* Advise student interns and school field advisors on appropriate learning objectives and activities within the public library context, ensuring awareness of NYPL goals/objectives and key programs (e.g., ESOL, TechConnect, Career Services).
* Provide collaboration and learning opportunities for interns, branch staff, and other adult service departments through regular cohort meetings and training led by internal and external experts (e.g., de-escalation skills, Understanding Homelessness and Resources).
* Ensure organizational goals are met by introducing and overseeing a process for regular program metrics monitoring, review, evaluation, and assessment.
Required Education, Experience & Skills
Required Education & Certifications
* Master's Degree in Social Work (MSW) required
Required Experience
* 5+ years of experience in an urban public library or social work provider environment that includes successful project and stakeholder management experience
* Established professional network within the social services sector
Required Skills
* Demonstrated respect and sensitivity toward diverse cultures, and experience working with people across a range of cultural backgrounds and experiences
* Demonstrated knowledge of the wide range of social services and supports available in NYC to support people with mental health, housing support, and other social needs
* Ability to manage complex relationships with multiple stakeholders
* Strong interpersonal, verbal and written communication skills
* Excellent project management skills that includes strong project planning and evaluation skills
Managerial/Supervisory Responsibilities
* The position supports social work interns in student placements at the library. Student placements are part of required coursework (unpaid), and the interns receive coursework and field supervision from partnering colleges.
More...
Core Values
All team members are expected and encouraged to embody the NYPL Core Values:
* Be Helpful to patrons and colleagues
* Be Resourceful in solving problems
* Be Curious in all aspects of your work
* Be Welcoming and Inclusive
Work Environment
* Office setting
* Branch and research libraries
* Neighborhood organizations
Physical Duties
* Limited physical effort is required
* Frequent travel within NYC required
Pre-Placement Physical Required?
* No
Union/Non Union
* Non-Union
FLSA Status
* Exempt
Schedule
* 35 hours per week
* Monday through Friday from 9:00am-5:00pm, with occasional evening or weekend hours as needed.
This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.
The New York Public Library Salary Statement
At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.
$60k-82k yearly est. 13d ago
Reference Librarian (Reference and African Studies)
The New York Public Library 4.5
The New York Public Library job in New York, NY
Job DescriptionDescriptionOverview The Schomburg Center for Research in Black Culture located in Harlem, New York, is a research unit of The New York Public Library system. It is recognized as one of the leading institutions focusing exclusively on African-American, African Diaspora, and African experiences. Begun with the collections of Arturo Alfonso Schomburg more than 85 years ago, the Schomburg has collected, preserved, and provided access to materials documenting black life in America and worldwide. Today, the Schomburg continues to serve the community not just as a center and a library, but also as a space that encourages lifelong education and exploration.
The Jean Blackwell Hutson Research and Reference Division seeks a collaborative and enthusiastic Reference and African Studies Librarian ( Librarian II) to provide excellent public service in the form of reference work, collection development, library instruction, and works with colleagues across the Schomburg Center to assure an optimal experience for all visitors to the Library.
Librarians start at $55,027 per year and are eligible in 12 months for an increased salary of $60,574 based on successful job performance.
Key Responsibilities
Under the direction of the Associate Chief Librarian, specific responsibilities include:
Provide onsite and remote reference services, using print and electronic resources
Participate in outreach activities such as class instructions, group presentations and tours
Teach and develop public classes, in-person and through remote platforms such as GoogleMeet and Zoom
Update and create content for web pages, research guides and training materials using software such as Drupal, LibGuides and Google Suite
Promote the collections through blogs, social media and small exhibitions
Participate in collection development in the area of African Studies by helping to select new materials, and working with vendors providing African materials
Perform original and copy cataloging for the library's collections from across the African diaspora in multiple formats and multiple languages
Maintain a personal program of continuous education and professional development.
Perform other duties as assigned.
Required Education, Experience & SkillsRequired Education & Experience
ALA accredited Master's degree in Library and Information Studies
Public Librarian's Professional Certificate issued by the State of New York
Subject area expertise or educational background in any of the following: Africana Studies or African American Studies.
Required Skills
ALA-accredited Master's degree in Library and Information Studies
Knowledge of the history, politics, economics, literatures and cultures of Sub-Saharan Africa
Strong public service ethic
Experience providing reference and research services including use of online catalogs, databases and internet information sources
Demonstrated ability in standard cataloging practices
Must be collaborative, service-oriented, and interested in the application of new technologies to library services
Excellent interpersonal, oral and written communication skills, including demonstrated ability to communicate with a diverse community
Demonstrated ability to work in a team environment
Strong organizational skills and attention to detail
Highly flexible with ability to thrive in a fast-paced and continually changing environment.
Strong computer and other related technology skills, including MS Word, Excel, Powerpoint, Google applications, and PCs
More...Please Note: Effective August 2, 2021, absent a qualifying exception for medical or religious reasons, newly hired employees of the New York Public Library must present proof of receipt of a COVID-19 vaccination and may not begin employment at the Library until 14 days after their receipt of their second dose of either the Pfizer or Moderna vaccines or 14 days after their first dose of the Johnson & Johnson vaccine. Newly hired employees who need additional time to receive their vaccination prior to their start date may request an adjournment of their start date with their hiring manager. The Library will consider such requests on a case by case basis, depending upon the Library's operational needs, among other factors. The Library will further consider exemptions for prospective employees who cannot become vaccinated due to a qualifying medical condition or a sincerely held religious belief or practice. Candidates who receive a conditional offer of employment and who seek a medical or religious exemption to the Library's vaccination policy should contact ************************ for instructions on how to submit the required information for the evaluation of their exemption request.
Core Values
All team members are expected and encouraged to embody the NYPL Core Values:
Be Helpful to patrons and colleagues
Be Resourceful in solving problems
Be Curious in all aspects of your work
Physical Duties
Limited physical effort is required
Light lifting up to 15lbs required
May require travel within NYC
Sitting and standing for periods of time
Daily use of a computer
Physical Required?
No
Union/Non Union
Union 1930
Schedule
35 hours per week to be scheduled during regular building hours
Evenings and alternating Saturdays are required
Schedule subject to change
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