The-Panther-Group jobs - 9 jobs

REMOTE BILINGUAL MEMBER SERVICE REPRESENTIVE The Member Services Representative is primarily responsible for providing information and referral services in responding to and resolving customer requests and issues. The nature of this position requires a particular emphasis on reliability and flexibility in shift schedules in order to ensure that the service level requirements of our clientele are consistently achieved and proficiency in delivering exceptional customer service. The MSR is required to be knowledgeable of multiple programs in order to provide services for 2-4 programs simultaneously, and to resolve more complex issues and inquiries. Primary Responsibilities: In order to ensure that client service level requirements are consistently achieved, attend work reliably and adhere to scheduled shift times including lunch and break schedules Demonstrate proficiency in utilizing multiple systems and/or databases to evaluate, analyze and resolve customer issues and utilize sound judgment in escalation of issues Resolve inbound and outbound contacts in accordance with established program policies, procedures, and standards Resolve escalated / complex customer issues by utilizing analytical and researching skills; as necessary, directly coordinate with insurers, payers, providers, clients and advocacy groups in order to completely resolve an issue Demonstrate consistent and professional customer service skills: active listening, ability to engage the customer, appropriate utilization of resources, clear written and verbal communication Provide feedback and suggestions regarding policies and procedures used within the Contact Center in the interest of providing exceptional service Mentor and assist other agents in the Contact Center, as directed Perform analytical functions, including but not limited to: reconciliation of claims and billing related activity Exceed minimum productivity standards for each task assigned Document all contacts in accordance with established program policies, procedures, and standards Provide on-the-job training and support for other staff members as directed Actively participate in quality control/quality improvement initiatives Utilize subject matter expertise to contribute to new business development initiatives and projects (e.g. implementation, testing, documentation and training materials) Attend and participate in meetings and training as directed Maintain the confidentiality of all business documents and correspondence according to HIPAA, corporate, and program guidelines Comply with established departmental policies, procedures and objectives Comply with all health and safety regulations and requirements Position Qualifications: Associates degree or comparable advanced education (college level coursework, certification courses, etc.) or comparable additional work experience Must have at least 3 years of information and referral experience with at least 2 of those years being in a healthcare related call center environment (additional education and / or certifications may be considered in place of experience); Must read, speak and write English fluently Bi-lingual proficiency preferred (Must read, speak and write Spanish fluently); Must be available to accommodate a variable work schedule rotation which includes; morning, mid-day, evenings, overnight, weekends, and holiday assignments; Must be flexible regarding hours scheduled; Must have flexibility to work various shifts Sunday - Saturday Physical ability to stand and repetitively bend down and reach up for extended periods of time (e.g. for file room projects); Ability to effectively provide service to multiple clients simultaneously (e.g. handle a call queue of multiple lines) Required Skills: Strong customer service skills including the ability to relate well to diverse populations and to represent the organization professionally Ability to mentor staff members on subject matter and customer service skills Sound judgment and discretion required Ability to communicate clearly and effectively verbally and in writing Strong time management and organizational skills necessary to prioritize multiple projects, requirements and deadlines Ability to thoroughly comprehend the subject matter and systems used in order to handle a wide variety of inquiries from callers in a timely and accurate manner Analytical and problem-solving abilities to research multiple internal and external information sources and utilize information to resolve issues Accurate typing/data entry and information tracking skills at a minimum proficiency of 30 words per minute Computer Literacy including basic proficiency with Internet Browsers, Microsoft Outlook, Word, and Excel

Headway Workforce Solutions is seeking experienced Warehouse Associates for our client in the Houston, TX area! Headway focuses on providing high -quality workers to clients through Headway's proprietary recruitment, talent acquisition, and workforce management practices. This position offers $18.00 - $19.00/hour. Shifts are Monday to Friday, 6:00am -2:30pm with potential overtime. This is a temporary position with potential to convert to a full -time position. We are looking to start individuals immediately! As a Warehouse Associate, you will: Have an overall responsibility for receiving and moving materials within warehouse. Verify the inventory quantity and assists in inventory level maintenance, maintain complete accurate paperwork, and operate warehouse equipment in a safe manner. Mark pallets with identifying store information. Use equipment (pallet jack, forklift, etc.) Pick and stage parts for store replenishment Use a hand -held radio frequency device (RF Scanner) Keep work area neat, clean and hazard free. Consistent, reliable attendance Other related duties as assigned. Qualifications: Must be at least 18 years of age Must have previous warehouse and RF scanner experience Must be capable of navigating stairs up to four levels and lifting up to 50 pounds regularly throughout the day. High School diploma or general education degree (GED)/Home School equivalency Eligible to work in the United States Ability to work full scheduled shift. Open to having flexibility to help on other shifts. Ability to work overtime including weekends and holidays that may be requested with little notice. Read and interpret documents such as safety rules, instructions, and procedure manuals Basic math strategies: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Additional Info 1st Shift: M - F, 6:00 am to finish ($18.00/hr.) Weekend Shift: Friday, Saturday, Sunday 6:00am -6:30pm ($19.00/hr.) Physical Demand The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation maybe made to enable individuals with disabilities to perform the essential functions. Stand, walk, use hands and fingers, reach with arms, talk and hear Frequently required to stop, kneel and crouch Must regularly lift and/or move up to 25 pounds, and frequently lift and/or move up to 50. Items heavier than 50lbs will be moved with assistance of Pallet Jack or Forklift Have specific vision abilities which include close vision, distance vision, and ability to adjust focus About Us: Headway Workforce Solutions is a leading B2B (Business to Business) provider of workforce solutions with an array of contract -based integrated services and national staffing solutions. Passionate about our work and dedication to our clients, we are committed to exceeding expectations in the human capital service sector. To learn more about us, visit *************************** . Headway Workforce Solutions provides equal employment opportunities (EEO) to all employees and applicants without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, genetics, or protected veteran status. In addition to federal law requirements, Headway Workforce Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, tuition assistance, education, social recreation programs, and benefits. By applying to this position, you hereby acknowledge and consent to being contacted via phone and text by our recruiters, should your application be selected for further consideration.

We are looking for retail management leaders who love their customers and have at least one year of management experience. We are looking to hire this week and would love to talk with you today about these opportunities! Hickory Farms has an opportunity for a Seasonal Retail Store Manager to create the memorable retail experience that has come to define the Hickory Farms tradition of quality and excellence. Candidate must have at least one year of experience as a retail manager/leadership, and the clear ability to manage and supervise staff, reach sales goals, and uphold the highest standards of customer service. Responsibilities of the Seasonal Retail Store Manager include but are not limited to: Maintain a friendly and inviting customer-first atmosphere Recruit, interview, and hire all holiday store Sales Associates alongside your Retail Area Manager Sampling, Selling and Customer Engagement Train and support Sales Associates in all processes of sales and operations Implement all Hickory Farms' retail selling strategies and guidelines Requirements of the Seasonal Retail Store Manager include: A high school diploma or GED A strong background in retail or customer service management Ability to stand for long periods of time A flexible schedule and ability to work full-time hours from November through December. Retail Store Managers may need to visit the holiday store on short notice and at off-hours, including nights and weekends. We love referrals as well, so if it is not necessarily the right fit for you, please send it on to your friends! Reward Program Guidelines *Stay Reward- .50 Cent per hour for all hours worked *To be eligible for the Stay Reward must be in good standing with the company through the end of the assignment and store closings. Good standing is determined by your Supervisor. All Bonus and Incentive programs can be changed or modified at any time. Seasonal Store Manager - Full time *********************************************************************************** 14430&source=indeed_rdb&utm_source=craigslist&utm_medium=email&utm_content=cwilson&utm_campaign=hickory_farms Qualifications Candidate must have at least one year of experience as a retail manager/leadership, and the clear ability to manage and supervise staff, reach sales goals, and uphold the highest standards of customer service. Additional Information All your information will be kept confidential according to EEO guidelines.

We are seeking a skilled Python Developer to join our team. The ideal candidate will be responsible for developing and maintaining Python-based applications, collaborating with cross-functional teams, and ensuring high performance and responsiveness of applications. Key Responsibilities: - Write clean, efficient, and maintainable Python code - Develop backend components and connect applications with other web services - Integrate user-facing elements developed by front-end developers - Troubleshoot, debug, and upgrade existing software - Collaborate with team members to define, design, and ship new features Key Qualifications: - Proven experience as a Python Developer or similar role - Strong understanding of Python frameworks and libraries - Experience with RESTful APIs and database integration - Familiarity with version control systems such as Git Must-Have Skills: - Proficiency in Python programming - Knowledge of web frameworks (e.g., Django, Flask) - Experience with relational and non-relational databases

Headway Workforce Solutions (formerly Headway Corporate Resources) has been delivering innovative and resource-saving workforce solutions to leading organizations since 1974. The company's award-winning* human capital services include comprehensive recruitment and employer-of-record payroll solutions, as well as large-scale, enterprise based, contingent workforce and contract labor programs. Headway ranks among one of the top human capital providers serving an array of Fortune 1000 businesses. Headway's Center for Operational & Recruitment Excellence ( CORE ) and Workforce Solutions uniquely connects organizations with superior talent and workforce results. Headway's centralized service delivery model focuses on the operational excellence discipline, enabling businesses to achieve greater workforce control and performance, while also providing significant financial and resource savings over traditional methods. The company's national corporate headquarters is located in North Carolina, with regional office locations in New York and Virginia. Headway's Workforce Solutions provides a scalable, one-source solution that accelerates recruitment and hiring performance while reducing employment resources and costs. Headway's Solutions umbrella includes three main areas: Contingent Workforce Services (Managed Service Programs), Recruitment & Talent Acquisition (Recruitment Process Outsourcing), and Employer of Record/Payrolling Solutions (employer-of-record, worker compliance and payroll administration). Job Description About ABCmouse.com ABCmouse.com Early Learning Academy is the leading and most comprehensive digital early learning resource for children ages 2-8. Their content provides young learners, their families, and teachers with highly engaging and effective learning activities that build a strong foundation for academic success. On behalf of Education Specialty Retail, Headway Workforce Solutions is looking for ambitious and outgoing leaders seeking growth and career advancement opportunities to join the rapidly growing ABCmouse.com mall carts team in your area as a Sales Manager and/or Junior Sales Manager . As a Sales Manager , you will hire, train, and develop team members to drive sales for the kiosk. You will coach the team to reach personal and team sales goals by connecting and engaging with children, parents, and other prospective customers while demonstrating the scope of ABCmouse.com's award winning curriculum. The ideal candidate is an energetic self-starter with some management experience and a passion to educate children. We are currently seeking candidates in the Cerritos, CA - Los Cerritos Center area. No sales experience necessary but outstanding interpersonal communication skills are a must. What You'll Be Doing Hire, train, and develop your team members to provide outstanding guest service while delivering consistent sales results Maintain a comprehensive knowledge of the ABCmouse.com product and the benefits of utilizing the web and mobile-based app Effectively and efficiently articulate the capabilities of ABCmouse.com to customers Achieve personal and store team sales goals Manage cash, inventory control, and kiosk appearance Why You'll Love Working with Us Base hourly pay + lucrative bonus plan! Flexible working hours; Averaging 40 hours / week Immediate, comprehensive on-site and on-the-job training Opportunity for growth and advancement! Job Requirements High school diploma or equivalent Outstanding interpersonal communication skills a must Prior management experience preferred No Sales Experience necessary. We provide professional training services to ensure your success! Motivated and driven by performance-based commissions Bilingual is a big plus Flexibility to work during peak selling periods including nights, weekends and holidays Positive Energy with a “can-do” attitude Physical Demands of Sales Managers Required to walk, stand, and use their hands and fingers, grasping, reaching, climbing, lifting, stooping, kneeling, crouching, talking, hearing and repetitive motions Exert up to 50 pounds of force occasionally, and/or up to 42 pounds of force frequently, and up to 10 pounds of force constantly to move objects Comfortable using tablet computer to demonstrate ABCmouse.com product Additional Information All your information will be kept confidential according to EEO guidelines.

We are hiring a Project Manager to lead our client's Cloud Migration projects. This person will be responsible for the coordination of foundation Infrastructure work needed for a migration to a Google Cloud environment. They will lead teams responsible for executing cloud implementation, from Greenfield planning through to full production deployment. This person will work closely with the Engineering / Delivery team ensuring they are staying on task and helping identify and remove blockers so they can meet their deliverables. This is a remote position Key skills / experience: Experience managing teams implementing Cloud solutions from greenfield to production deployment Proven track record of successfully working with Engineering / Delivery teams ensuring they are staying on task and helping identify and remove blockers so they can meet their deliverables. Ability to help drive best practices in cloud governance, automation, and infrastructure reliability. Collaboration with engineering and operations teams to enable a smooth transition from on-prem to GCP, while laying the foundation for future cloud-native services. Proven ability to lead stand ups and working sessions. Proficient managing project through Jira Experience using Jira Structure a plus Working with multiple vendor partners and internal resources Delivery Focus / able to hold engineers accountable Identifies blockers and able to communicate appropriately to drive to resolution Works with and takes direction from the lead Program Manager Must be delivery and results focused Required Experience 3+ years experience as a Project Manager Experience leading cloud migration projects - preferably with GCP migrations Experience with greenfield to production deployment of solutions in a cloud environment Experience leading daily scrums, stand ups, sprint planning, sprint reviews, and sprints Working knowledge of cloud technologies like AWS, Azure, or Google Cloud Platform Demonstrated success in leading complex, cross-functional initiatives Proven ability to lead diverse technical teams and manage complex projects Experience working effectively with both technical and business teams Strong track record of achieving results while fostering collaborative, “win-win” outcomes Excellent organizational, communication, and stakeholder management skills Self-starter with the ability to work independently and drive progress proactively Strong problem-solving and decision-making skills Flexibility to adjust to changing priorities and project assignments Outstanding communication skills are required Nice to have Experience working on projects for Retail companies Note: This is a remote role. Candidates must be available 8am to 5pm Central Time, with occasional flexibility for evenings or weekends as required. Pay $60 - $70 / hour depending on experience #INDIT

Job DescriptionWe are looking for retail management leaders who love their customers and have at least one year of management experience. We are looking to hire this week and would love to talk with you today about these opportunities! Hickory Farms has an opportunity for a Seasonal Retail Store Manager to create the memorable retail experience that has come to define the Hickory Farms tradition of quality and excellence. Candidate must have at least one year of experience as a retail manager/leadership, and the clear ability to manage and supervise staff, reach sales goals, and uphold the highest standards of customer service. Responsibilities of the Seasonal Retail Store Manager include but are not limited to: Maintain a friendly and inviting customer-first atmosphere Recruit, interview, and hire all holiday store Sales Associates alongside your Retail Area Manager Sampling, Selling and Customer Engagement Train and support Sales Associates in all processes of sales and operations Implement all Hickory Farms' retail selling strategies and guidelines Requirements of the Seasonal Retail Store Manager include: A high school diploma or GED A strong background in retail or customer service management Ability to stand for long periods of time A flexible schedule and ability to work full-time hours from November through December. Retail Store Managers may need to visit the holiday store on short notice and at off-hours, including nights and weekends. We love referrals as well, so if it is not necessarily the right fit for you, please send it on to your friends! Reward Program Guidelines *Stay Reward- .50 Cent per hour for all hours worked *To be eligible for the Stay Reward must be in good standing with the company through the end of the assignment and store closings. Good standing is determined by your Supervisor. All Bonus and Incentive programs can be changed or modified at any time. Seasonal Store Manager - Full time *********************************************************************************** 14430&source=indeed_rdb&utm_source=craigslist&utm_medium=email&utm_content=cwilson&utm_campaign=hickory_farms QualificationsCandidate must have at least one year of experience as a retail manager/leadership, and the clear ability to manage and supervise staff, reach sales goals, and uphold the highest standards of customer service. Additional Information All your information will be kept confidential according to EEO guidelines.

Headway Workforce Solutions (formerly Headway Corporate Resources) has been delivering innovative and resource-saving workforce solutions to leading organizations since 1974. The company's award-winning* human capital services include comprehensive recruitment and employer-of-record payroll solutions, as well as large-scale, enterprise based, contingent workforce and contract labor programs. Headway ranks among one of the top human capital providers serving an array of Fortune 1000 businesses. Headway's Center for Operational & Recruitment Excellence (CORE) and Workforce Solutions uniquely connects organizations with superior talent and workforce results. Headway's centralized service delivery model focuses on the operational excellence discipline, enabling businesses to achieve greater workforce control and performance, while also providing significant financial and resource savings over traditional methods. The company's national corporate headquarters is located in North Carolina, with regional office locations in New York and Virginia. Headway's Workforce Solutions provides a scalable, one-source solution that accelerates recruitment and hiring performance while reducing employment resources and costs. Headway's Solutions umbrella includes three main areas: Contingent Workforce Services (Managed Service Programs), Recruitment & Talent Acquisition (Recruitment Process Outsourcing), and Employer of Record/Payrolling Solutions (employer-of-record, worker compliance and payroll administration). Job Description About ABCmouse.com ABCmouse.com Early Learning Academy is the leading and most comprehensive digital early learning resource for children ages 2-8. Their content provides young learners, their families, and teachers with highly engaging and effective learning activities that build a strong foundation for academic success. On behalf of Education Specialty Retail, Headway Workforce Solutions is looking for ambitious and outgoing leaders seeking growth and career advancement opportunities to join the rapidly growing ABCmouse.com mall carts team in your area as a Sales Manager and/or Junior Sales Manager. As a Sales Manager, you will hire, train, and develop team members to drive sales for the kiosk. You will coach the team to reach personal and team sales goals by connecting and engaging with children, parents, and other prospective customers while demonstrating the scope of ABCmouse.com's award winning curriculum. The ideal candidate is an energetic self-starter with some management experience and a passion to educate children. We are currently seeking candidates in the Cerritos, CA - Los Cerritos Center area. No sales experience necessary but outstanding interpersonal communication skills are a must. What You'll Be Doing Hire, train, and develop your team members to provide outstanding guest service while delivering consistent sales results Maintain a comprehensive knowledge of the ABCmouse.com product and the benefits of utilizing the web and mobile-based app Effectively and efficiently articulate the capabilities of ABCmouse.com to customers Achieve personal and store team sales goals Manage cash, inventory control, and kiosk appearance Why You'll Love Working with Us Base hourly pay + lucrative bonus plan! Flexible working hours; Averaging 40 hours / week Immediate, comprehensive on-site and on-the-job training Opportunity for growth and advancement! Job Requirements High school diploma or equivalent Outstanding interpersonal communication skills a must Prior management experience preferred No Sales Experience necessary. We provide professional training services to ensure your success! Motivated and driven by performance-based commissions Bilingual is a big plus Flexibility to work during peak selling periods including nights, weekends and holidays Positive Energy with a “can-do” attitude Physical Demands of Sales Managers Required to walk, stand, and use their hands and fingers, grasping, reaching, climbing, lifting, stooping, kneeling, crouching, talking, hearing and repetitive motions Exert up to 50 pounds of force occasionally, and/or up to 42 pounds of force frequently, and up to 10 pounds of force constantly to move objects Comfortable using tablet computer to demonstrate ABCmouse.com product Additional Information All your information will be kept confidential according to EEO guidelines.