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The-Panther-Group jobs in Middle River, MD - 6 jobs

  • Bilingual Customer Service Representative (Call Center)

    The Panther Group 3.9company rating

    The Panther Group job in Middle River, MD

    PROJECT HOURS: The ideal candidate will have flexibility to work full-time, Monday to Friday between the hours of 830am to 830pm in addition to rotating Saturdays 8am to 2pm. This is a full-time position for a total of 40 hours per week. Location: This role is ONSITE in the Middle River, MD area for a minimum of 8 to 12 weeks, with the potential to go remote once fully trained and metrics are met. Position Summary The Customer Service Representative is responsible for all telephone account maintenance. The Customer Service Representative determines the accuracy of account information, and ensures all required information is provided for security. The Customer Service Representative enters information into the database, processes payments, and assists patrons in understanding the program's procedures regarding payment options, information changes, and violations enforcement. This responsibility includes ensuring patrons' service requirements are protected and accounted for in accordance with set standards of performance. Responsibilities Process telephone inquiries, fax information/applications to customers if required. Perform account maintenance, including address changes, payments, adjustments, and statement requests Research overcharges and submit for adjustment. Provide assistance to process/update expired credit cards, options changes, replenishment amounts, balance thresholds, address changes, and add tags, process applications, and correspondence. Prepare reports to include daily Phone Call Log. File applications and other paperwork as necessary. Participate in the Quality Assurance process: Call Monitoring and auditing of Log Sheets and Correspondence on a monthly basis. Work a rotating weekend schedule, one month on/one month off as scheduled or as required based on operational needs. Must remain professional under every circumstance with patrons and staff member Requirements High School Diploma or the equivalent required Previous customer service experience required, preferably in a call center environment Strong written and verbal communication skills Fluent in both English and Spanish preferred PAY RATE RANGE: $17.00-$18.50 per hour depending on experience #INDSTRAT
    $17-18.5 hourly 9d ago
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  • Warehouse Associate - Houston, TX

    Headway Workforce Solutions 4.3company rating

    Houston, TX job

    Headway Workforce Solutions is seeking experienced Warehouse Associates for our client in the Houston, TX area! Headway focuses on providing high -quality workers to clients through Headway's proprietary recruitment, talent acquisition, and workforce management practices. This position offers $18.00 - $19.00/hour. Shifts are Monday to Friday, 6:00am -2:30pm with potential overtime. This is a temporary position with potential to convert to a full -time position. We are looking to start individuals immediately! As a Warehouse Associate, you will: Have an overall responsibility for receiving and moving materials within warehouse. Verify the inventory quantity and assists in inventory level maintenance, maintain complete accurate paperwork, and operate warehouse equipment in a safe manner. Mark pallets with identifying store information. Use equipment (pallet jack, forklift, etc.) Pick and stage parts for store replenishment Use a hand -held radio frequency device (RF Scanner) Keep work area neat, clean and hazard free. Consistent, reliable attendance Other related duties as assigned. Qualifications: Must be at least 18 years of age Must have previous warehouse and RF scanner experience Must be capable of navigating stairs up to four levels and lifting up to 50 pounds regularly throughout the day. High School diploma or general education degree (GED)/Home School equivalency Eligible to work in the United States Ability to work full scheduled shift. Open to having flexibility to help on other shifts. Ability to work overtime including weekends and holidays that may be requested with little notice. Read and interpret documents such as safety rules, instructions, and procedure manuals Basic math strategies: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Additional Info 1st Shift: M - F, 6:00 am to finish ($18.00/hr.) Weekend Shift: Friday, Saturday, Sunday 6:00am -6:30pm ($19.00/hr.) Physical Demand The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation maybe made to enable individuals with disabilities to perform the essential functions. Stand, walk, use hands and fingers, reach with arms, talk and hear Frequently required to stop, kneel and crouch Must regularly lift and/or move up to 25 pounds, and frequently lift and/or move up to 50. Items heavier than 50lbs will be moved with assistance of Pallet Jack or Forklift Have specific vision abilities which include close vision, distance vision, and ability to adjust focus About Us: Headway Workforce Solutions is a leading B2B (Business to Business) provider of workforce solutions with an array of contract -based integrated services and national staffing solutions. Passionate about our work and dedication to our clients, we are committed to exceeding expectations in the human capital service sector. To learn more about us, visit *************************** . Headway Workforce Solutions provides equal employment opportunities (EEO) to all employees and applicants without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, genetics, or protected veteran status. In addition to federal law requirements, Headway Workforce Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, tuition assistance, education, social recreation programs, and benefits. By applying to this position, you hereby acknowledge and consent to being contacted via phone and text by our recruiters, should your application be selected for further consideration.
    $18-19 hourly 60d+ ago
  • Seasonal Store Manager

    Headway Workforce Solutions 4.3company rating

    San Jose, CA job

    We are looking for retail management leaders who love their customers and have at least one year of management experience. We are looking to hire this week and would love to talk with you today about these opportunities! Hickory Farms has an opportunity for a Seasonal Retail Store Manager to create the memorable retail experience that has come to define the Hickory Farms tradition of quality and excellence. Candidate must have at least one year of experience as a retail manager/leadership, and the clear ability to manage and supervise staff, reach sales goals, and uphold the highest standards of customer service. Responsibilities of the Seasonal Retail Store Manager include but are not limited to: Maintain a friendly and inviting customer-first atmosphere Recruit, interview, and hire all holiday store Sales Associates alongside your Retail Area Manager Sampling, Selling and Customer Engagement Train and support Sales Associates in all processes of sales and operations Implement all Hickory Farms' retail selling strategies and guidelines Requirements of the Seasonal Retail Store Manager include: A high school diploma or GED A strong background in retail or customer service management Ability to stand for long periods of time A flexible schedule and ability to work full-time hours from November through December. Retail Store Managers may need to visit the holiday store on short notice and at off-hours, including nights and weekends. We love referrals as well, so if it is not necessarily the right fit for you, please send it on to your friends! Reward Program Guidelines *Stay Reward- .50 Cent per hour for all hours worked *To be eligible for the Stay Reward must be in good standing with the company through the end of the assignment and store closings. Good standing is determined by your Supervisor. All Bonus and Incentive programs can be changed or modified at any time. Seasonal Store Manager - Full time *********************************************************************************** 14430&source=indeed_rdb&utm_source=craigslist&utm_medium=email&utm_content=cwilson&utm_campaign=hickory_farms Qualifications Candidate must have at least one year of experience as a retail manager/leadership, and the clear ability to manage and supervise staff, reach sales goals, and uphold the highest standards of customer service. Additional Information All your information will be kept confidential according to EEO guidelines.
    $37k-54k yearly est. 3d ago
  • Sales Manager

    Headway Workforce Solutions 4.3company rating

    Cerritos, CA job

    Headway Workforce Solutions (formerly Headway Corporate Resources) has been delivering innovative and resource-saving workforce solutions to leading organizations since 1974. The company's award-winning* human capital services include comprehensive recruitment and employer-of-record payroll solutions, as well as large-scale, enterprise based, contingent workforce and contract labor programs. Headway ranks among one of the top human capital providers serving an array of Fortune 1000 businesses. Headway's Center for Operational & Recruitment Excellence ( CORE ) and Workforce Solutions uniquely connects organizations with superior talent and workforce results. Headway's centralized service delivery model focuses on the operational excellence discipline, enabling businesses to achieve greater workforce control and performance, while also providing significant financial and resource savings over traditional methods. The company's national corporate headquarters is located in North Carolina, with regional office locations in New York and Virginia. Headway's Workforce Solutions provides a scalable, one-source solution that accelerates recruitment and hiring performance while reducing employment resources and costs. Headway's Solutions umbrella includes three main areas: Contingent Workforce Services (Managed Service Programs), Recruitment & Talent Acquisition (Recruitment Process Outsourcing), and Employer of Record/Payrolling Solutions (employer-of-record, worker compliance and payroll administration). Job Description About ABCmouse.com ABCmouse.com Early Learning Academy is the leading and most comprehensive digital early learning resource for children ages 2-8. Their content provides young learners, their families, and teachers with highly engaging and effective learning activities that build a strong foundation for academic success. On behalf of Education Specialty Retail, Headway Workforce Solutions is looking for ambitious and outgoing leaders seeking growth and career advancement opportunities to join the rapidly growing ABCmouse.com mall carts team in your area as a Sales Manager and/or Junior Sales Manager . As a Sales Manager , you will hire, train, and develop team members to drive sales for the kiosk. You will coach the team to reach personal and team sales goals by connecting and engaging with children, parents, and other prospective customers while demonstrating the scope of ABCmouse.com's award winning curriculum. The ideal candidate is an energetic self-starter with some management experience and a passion to educate children. We are currently seeking candidates in the Cerritos, CA - Los Cerritos Center area. No sales experience necessary but outstanding interpersonal communication skills are a must. What You'll Be Doing Hire, train, and develop your team members to provide outstanding guest service while delivering consistent sales results Maintain a comprehensive knowledge of the ABCmouse.com product and the benefits of utilizing the web and mobile-based app Effectively and efficiently articulate the capabilities of ABCmouse.com to customers Achieve personal and store team sales goals Manage cash, inventory control, and kiosk appearance Why You'll Love Working with Us Base hourly pay + lucrative bonus plan! Flexible working hours; Averaging 40 hours / week Immediate, comprehensive on-site and on-the-job training Opportunity for growth and advancement! Job Requirements High school diploma or equivalent Outstanding interpersonal communication skills a must Prior management experience preferred No Sales Experience necessary. We provide professional training services to ensure your success! Motivated and driven by performance-based commissions Bilingual is a big plus Flexibility to work during peak selling periods including nights, weekends and holidays Positive Energy with a “can-do” attitude Physical Demands of Sales Managers Required to walk, stand, and use their hands and fingers, grasping, reaching, climbing, lifting, stooping, kneeling, crouching, talking, hearing and repetitive motions Exert up to 50 pounds of force occasionally, and/or up to 42 pounds of force frequently, and up to 10 pounds of force constantly to move objects Comfortable using tablet computer to demonstrate ABCmouse.com product Additional Information All your information will be kept confidential according to EEO guidelines.
    $67k-105k yearly est. 3d ago
  • Seasonal Store Manager

    Headway Workforce Solutions 4.3company rating

    San Jose, CA job

    Job DescriptionWe are looking for retail management leaders who love their customers and have at least one year of management experience. We are looking to hire this week and would love to talk with you today about these opportunities! Hickory Farms has an opportunity for a Seasonal Retail Store Manager to create the memorable retail experience that has come to define the Hickory Farms tradition of quality and excellence. Candidate must have at least one year of experience as a retail manager/leadership, and the clear ability to manage and supervise staff, reach sales goals, and uphold the highest standards of customer service. Responsibilities of the Seasonal Retail Store Manager include but are not limited to: Maintain a friendly and inviting customer-first atmosphere Recruit, interview, and hire all holiday store Sales Associates alongside your Retail Area Manager Sampling, Selling and Customer Engagement Train and support Sales Associates in all processes of sales and operations Implement all Hickory Farms' retail selling strategies and guidelines Requirements of the Seasonal Retail Store Manager include: A high school diploma or GED A strong background in retail or customer service management Ability to stand for long periods of time A flexible schedule and ability to work full-time hours from November through December. Retail Store Managers may need to visit the holiday store on short notice and at off-hours, including nights and weekends. We love referrals as well, so if it is not necessarily the right fit for you, please send it on to your friends! Reward Program Guidelines *Stay Reward- .50 Cent per hour for all hours worked *To be eligible for the Stay Reward must be in good standing with the company through the end of the assignment and store closings. Good standing is determined by your Supervisor. All Bonus and Incentive programs can be changed or modified at any time. Seasonal Store Manager - Full time *********************************************************************************** 14430&source=indeed_rdb&utm_source=craigslist&utm_medium=email&utm_content=cwilson&utm_campaign=hickory_farms QualificationsCandidate must have at least one year of experience as a retail manager/leadership, and the clear ability to manage and supervise staff, reach sales goals, and uphold the highest standards of customer service. Additional Information All your information will be kept confidential according to EEO guidelines.
    $37k-54k yearly est. 60d+ ago
  • Sales Manager

    Headway Workforce Solutions 4.3company rating

    Cerritos, CA job

    Headway Workforce Solutions (formerly Headway Corporate Resources) has been delivering innovative and resource-saving workforce solutions to leading organizations since 1974. The company's award-winning* human capital services include comprehensive recruitment and employer-of-record payroll solutions, as well as large-scale, enterprise based, contingent workforce and contract labor programs. Headway ranks among one of the top human capital providers serving an array of Fortune 1000 businesses. Headway's Center for Operational & Recruitment Excellence (CORE) and Workforce Solutions uniquely connects organizations with superior talent and workforce results. Headway's centralized service delivery model focuses on the operational excellence discipline, enabling businesses to achieve greater workforce control and performance, while also providing significant financial and resource savings over traditional methods. The company's national corporate headquarters is located in North Carolina, with regional office locations in New York and Virginia. Headway's Workforce Solutions provides a scalable, one-source solution that accelerates recruitment and hiring performance while reducing employment resources and costs. Headway's Solutions umbrella includes three main areas: Contingent Workforce Services (Managed Service Programs), Recruitment & Talent Acquisition (Recruitment Process Outsourcing), and Employer of Record/Payrolling Solutions (employer-of-record, worker compliance and payroll administration). Job Description About ABCmouse.com ABCmouse.com Early Learning Academy is the leading and most comprehensive digital early learning resource for children ages 2-8. Their content provides young learners, their families, and teachers with highly engaging and effective learning activities that build a strong foundation for academic success. On behalf of Education Specialty Retail, Headway Workforce Solutions is looking for ambitious and outgoing leaders seeking growth and career advancement opportunities to join the rapidly growing ABCmouse.com mall carts team in your area as a Sales Manager and/or Junior Sales Manager. As a Sales Manager, you will hire, train, and develop team members to drive sales for the kiosk. You will coach the team to reach personal and team sales goals by connecting and engaging with children, parents, and other prospective customers while demonstrating the scope of ABCmouse.com's award winning curriculum. The ideal candidate is an energetic self-starter with some management experience and a passion to educate children. We are currently seeking candidates in the Cerritos, CA - Los Cerritos Center area. No sales experience necessary but outstanding interpersonal communication skills are a must. What You'll Be Doing Hire, train, and develop your team members to provide outstanding guest service while delivering consistent sales results Maintain a comprehensive knowledge of the ABCmouse.com product and the benefits of utilizing the web and mobile-based app Effectively and efficiently articulate the capabilities of ABCmouse.com to customers Achieve personal and store team sales goals Manage cash, inventory control, and kiosk appearance Why You'll Love Working with Us Base hourly pay + lucrative bonus plan! Flexible working hours; Averaging 40 hours / week Immediate, comprehensive on-site and on-the-job training Opportunity for growth and advancement! Job Requirements High school diploma or equivalent Outstanding interpersonal communication skills a must Prior management experience preferred No Sales Experience necessary. We provide professional training services to ensure your success! Motivated and driven by performance-based commissions Bilingual is a big plus Flexibility to work during peak selling periods including nights, weekends and holidays Positive Energy with a “can-do” attitude Physical Demands of Sales Managers Required to walk, stand, and use their hands and fingers, grasping, reaching, climbing, lifting, stooping, kneeling, crouching, talking, hearing and repetitive motions Exert up to 50 pounds of force occasionally, and/or up to 42 pounds of force frequently, and up to 10 pounds of force constantly to move objects Comfortable using tablet computer to demonstrate ABCmouse.com product Additional Information All your information will be kept confidential according to EEO guidelines.
    $67k-105k yearly est. 60d+ ago

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