Ecommerce Fulfillment Manager
The Paper Store job in Leominster, MA
TPS Group Holdings, a family of brands including The Paper Store, Uncharted, and Gifts & More, is all about transforming daily routines into joyful escapes that inspire and surprise. Our mission is to connect with every customer through carefully chosen products, immersive shopping experiences, and service that goes the extra mile, creating a space that sparks joy with every visit.
Position Overview The Ecommerce Fulfillment Manager ultimately leads operations within our Leominster, MA fulfillment center, ensuring timely, accurate, and cost-effective order processing while fostering a positive associate culture. This role combines strategic leadership with operational excellence-driving continuous improvement, optimizing workflows, and mentoring team members to deliver an outstanding online customer experience. Annual fulfillment center sales exceed $10 million and are growing rapidly. This is an on-site position reporting to the Distribution Center General Manager.
Key Responsibilities • Oversee daily ecommerce fulfillment operations to achieve on-time shipping and high order accuracy. • Implement and monitor KPIs: order accuracy rate, on-time delivery percentage, productivity benchmarks, and inventory shrinkage. • Lead and empower a diverse team, creating a culture of accountability and continuous improvement. • Develop and mentor team members, create succession plans, and build leadership pipelines. • Ensure compliance with OSHA standards and maintain a safe work environment through audits and associate training. • Manage labor budgets, monitor fulfillment costs, and identify cost-saving opportunities. • Leverage technology including WMS, OMS, Aptos, and Microsoft 365 to streamline operations. • Plan and execute scalable strategies for peak seasons, including temporary staffing and resource allocation. • Collaborate with customer service teams to align fulfillment performance with customer satisfaction metrics. • Champion sustainability initiatives such as reducing packaging waste and implementing eco-friendly practices. • Partner with internal and external stakeholders including corporate eCommerce team, delivery carriers, and vendors.
Qualifications • 3-5+ years of experience in ecommerce fulfillment or distribution center management. • Proficiency in WMS, OMS, Aptos, and Microsoft 365. • Strong analytical skills with ability to interpret KPIs and implement process improvements. • Excellent leadership, communication, and team development skills. • Knowledge of OSHA compliance and safety standards. • Experience managing budgets and driving cost efficiencies. • Ability to adapt to seasonal volume fluctuations and lead scalable operations. • Availability and willingness to work a flexible schedule during peak seasons.
Physical & Environmental Requirements • Ability to lift and carry up to 40 lbs and push/pull 75 lbs using proper safety techniques. • Ability to stand/walk for 8+ hours and climb ladders. • Varying temperatures inside the distribution center and occasional loud noises.
Benefits • Competitive salary • Associate discount • Full-time benefits: 401(k) match, vacation and sick time accrual, health benefits
TPS Group Holdings LLC is an equal-opportunity employer and considers all qualified applicants without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by law.
Auto-ApplyWarehouse Delivery Driver (NON-CDL)
The Paper Store job in Hingham, MA
TPS Group Holdings, a family of brands including The Paper Store and Uncharted, is all about transforming daily routines into joyful escapes that inspire and surprise. Our mission is to connect with every customer through carefully chosen products, immersive shopping experiences, and service that goes the extra mile-creating a space that sparks joy with every visit. The Paper Store Distribution Center supports all store locations with timely product replenishment as well as online customer order fulfillment. The DC is seeking individuals that will thrive in a fast-paced, deadline-driven environment, enjoy learning new responsibilities, and seek to capitalize on opportunities for personal and professional development.
At the DC, we provide WORLD CLASS SERVICE to our stores by investing in our people and continuously striving for operational excellence.
KEY RESPONSIBILITIES:
Complete daily safety and maintenance inspections of trucks.
Transport fixtures and materials to vendors and other company locations.
Safely load and unload products, delivering them to store locations on time.
Verify items delivered against delivery receipts ensuring the correct products are being loaded and delivered.
Maintain delivery records and follow all procedures for documenting dates of delivery, damages, etc.
Move products, fixtures, supplies, etc. from one level of the building to the other, using a box truck and power equipment.
Operate electric pallet jack and forklift.
Assist with staging freight for loading.
Assist with the Receiving, Sorting, Pricing of Product.
Replenish DC supplies as well as Bag & boxes when needed.
Coordinate Bag & Boxes Orders through Share point.
Special projects within the Warehouse as well as off-site locations as assigned by a supervisor or manager.
Cross train in all areas of the distribution center
Complete work assignments at different work locations, which may vary on a daily, weekly, or monthly basis depending on the needs of the organization.
Perform all other duties assigned by a manager.
Be a TPS Brand Ambassador
Follow all TPS policies and procedures.
JOB REQUIREMENTS
Respect for and adherence to local ordinances, including but not limited to noise ordinances limiting the loading, unloading, and operating shipping and delivery trucks to specific time periods each day.
A positive attitude and be self-motivated.
Must be 18 years or older.
Three-year minimum driver experience with clean driving record; have at least two years driving experience with 26ft box truck.
Ability to satisfactorily complete a DOT physical, post job offers (at company's expense).
Knowledge of general and DOT safety regulations.
Basic math and computer skills; detail oriented and committed to accuracy.
Ability to read, interpret, and comply with written information and documents such as procedure manuals and maintenance instructions.
Excellent communication, organizational, and interpersonal skills.
Ability to prioritize and work well under pressure in a fast-paced, deadline driven environment.
Flexibility with scheduling including overtime, nights, and weekends, plus travel including overnight stays.
Ability to satisfactorily pass the company's material handling equipment certification class; experience with material handling equipment, RF Scan, and dock operations a plus.
Ability to work independently and with a team.
Ability to climb up and down ladders; frequently kneel, squat, bend, stoop, and twist occasionally.
Ability to stand for 8+ hours.
Ability to lift up to 65 pounds and push and pull up to 75 pounds with use of pallet jack.
ENVIRONMENTAL CONSIDERATIONS:
Varying temperature inside the distribution center depending on external conditions.
Loud and/or sudden noises
BENEFITS:
Competitive hourly wage
Employee discount
Flexible Schedules
The Paper Store is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law.
This range reflects what the company reasonably expects to pay for this position at this location at the time of this posting.
Auto-ApplyDesign Center & Custom Framing Sales Associate
Boston, MA job
Your Role...
By exhibiting exceptional teamwork, boundless curiosity, and the utmost care, the Design Center Associate will assist their team to fulfill Blick's commitment to our customers, the Arts, and our local communities. The Design Center Associate will do this by acting as a representative of our company to the public handling all customer contact in a friendly, courteous and professional manner. The Design Center Associate is responsible for driving revenue by providing excellent customer service, knowledge of Fine Art Printing, Archival Framing and an eye for design. In addition the associate is to assist in maintaining a neat, clean, organized workshop, design counter, and sales floor. Responsibilities include:
Consistently demonstrate superior customer service through product knowledge, design skills and other talent that will exceed customer expectations
Complete and utilizes the Blick Design Center Certification program
Consistently signs up new preferred customers and is able to special order items for customers
Demonstrates a positive attitude, willingness to learn, problem solve, and make decisions in regard to customer satisfaction
Ensure adherence to all company policies/procedures as well as loss prevention guidelines
Has the ability to process customer transactions as well as layaways accurately and in a timely manner.
Assist in merchandising of the store and Design Center. When not assisting customers execute the production log, maintain the sales floor, restock inventory, and keep the sales floor neat and clean.
Follow direction, prioritize and meet deadlines, and multitask.
General Requirements:
Ability to work both independently and in a team environment
Excellent communication skills
Availability to work flexible schedules including day/evening shifts, weekends and holidays as required by the needs of the business
Regular attendance in accordance with the retail attendance policy
Technical Requirements:
Knowledge of custom framing design, ability to measure art and frame components professionally, knowledge of appropriate archival materials and how/when to use them
Knowledge of custom framing design, cutting glass, cutting mats, mounting, fitting, ability to determine type of hangers, stretching canvas and fabric
Understanding of Photoshop in order to open customer files and complete printing orders according to customer specs
General computer skills including but not limited to word, excel, photoshop CS4, Lifesaver (or other estimating program), the Wizard (or other automatic mat cutter) and the ability to hand cut mats
Competencies:
Elevates Service Standards
Builds High Performing Teams
Leadership
Champions Core Values
People
Supervisory Responsibility:
This position has no supervisory responsibilities
Physical Demands:
Must be able to lift and carry 50 pounds while using the appropriate lifting techniques and following all safety rules
Prolonged walking, standing, and climbing ladders
Travel:
Minimal travel in the local area may be required
Qualifications:
High School Graduate or equivalent
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Pay Rate:
The pay range below is provided in compliance with state/city specific laws. This pay range applies to this location. Pay ranges may be different in other locations.
$20.00 - $20.25 per hour + Sales Incentives
Benefits Include:
401K & Profit Sharing Plan
Incentive Bonus Plans
Paid Time Off
Employee Discount
Who we are...
Founded in 1911, Blick Art Materials is in its third generation of family ownership, and is the largest and oldest provider of art supplies in the United States.
Our Mission...
At Blick Art Materials, our family owners and dedicated staff support the Visual Art Community by providing the widest selection of art supplies at the lowest prices. With extraordinary service and integrity, we strive to provide artists, educators, students, and our employees with the tools, assistance, and training they need to grow, innovate, and reach their creative potential.
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Auto-ApplyLead Cashier - Dedham
Dedham, MA job
At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome-both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive.
Our Legacy Place Retail store in Dedham, Massachusetts is looking for a Year-Round, Part-Time Lead Cashier to join their retail team.
The successful Lead Cashier assists store management in promoting sales and providing world-class customer service to support business and department goals. Assigns tasks/jobs to front-line employees. Coordinates work processes and staffing to maximize efficiency and performance. Primary focus is on back-of-house operational activities related to the point of service/sale areas of the store, including cash operations and reconciliation.
Responsibilities:
Serves as a positive role model for others in driving and maintaining high standards in assigned area while ensuring integrity of the brand:
May assist in the interviewing process and provide input into hiring decisions.
Leverages knowledge and strengths to foster growth and development of the team
May support and train associates, communicating standards and processes, company policies and procedures
Values and works collaboratively and respectfully across a variety of differences among team members and customers.
Recommends adjustment to staffing levels/schedules to meet work requirements.
May address and respond to employee issues/conflicts related to day to day operations within defined parameters in accordance with company policies and procedures under direction of supervisor.
May provide in-the-moment input, feedback and coaching. If performance concerns exist, hands off to store management for performance management process.
Contributes to Peak planning.
Leads & executes compliance with Loss Prevention policies & procedures.
Oversees cash activities under direction of store management
Performs cash pulls; drawer assignments, preparation of deposits, reconciliation of cash variances; reports and resolves issues of cash variances.
Signs off on returns, employee purchases, price overrides and post-voids.
Protects company assets and reports concerns.
Oversees maintenance of cash wrap area.
Oversees sales activities in assigned area under direction of store management
Provides direct service and sales assistance to customers and serves as role model for demonstrating customer service
practices consistent with retail goals.
Observes salesmanship performance and provides coaching for improvement as needed.
Assumes delegated responsibility for operation of assigned area in absence of other leadership.
Supports Lead - Sales by staffing front-line reps to meet business needs.
Liaisons with Client Support to resolve POS issues and systems problems.
Maintains a business awareness of merchandising activities in assigned area
Monitors the maintaining of merchandise presentation in keeping with the L.L.Bean image and direction, through use of floor displays, appropriate signage and daily maintenance; provides feedback to Lead - Sales or supervisor.
Provides input to supervisor to ensure stock levels meet business demand.
Assists in keeping minimum levels of stock and inventory, reporting inventory discrepancies as necessary.
Ensures safety, security and cleanliness of sales floor and support areas.
Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels.
Education Level: High School or GED
Years of Experience: 1+
Skills and Qualifications:
Systems knowledge/experience
Prior relevant retail experience
Strong customer service skills and experience, with focus on customer retention, sales & service
Demonstrated capacity for collaborative work in a retail environment, is adept at serving customers and teams from a variety of backgrounds
Strong organizational skills
Ability to productively manage several work efforts at once
Effective communication skills
Ability to provide coaching & feedback in a supportive manner
Ability to maintain a high level of enthusiasm, motivation and a positive attitude
Must be able to handle currency with accuracy and an attention to detail
The wage for this position is $17.24 hourly.
Apply now!
If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.
If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! At L.L.Bean, we believe the outdoors brings out the best in all of us. We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote belonging.
Auto-ApplyStockroom Specialist
The Paper Store job in Reading, MA
TPS Group Holdings, a family of brands including The Paper Store, Uncharted and Gifts & More, is all about transforming daily routines into joyful escapes that inspire and surprise. Our mission is to connect with every customer through carefully chosen products, immersive shopping experiences, and service that goes the extra mile-creating a space that sparks joy with every visit.
Position Overview: Stockroom Specialists are responsible for providing customers with a unique shopping experience by utilizing the G.U.E.S.T. service approach. The Stockroom Specialists' responsibilities also include contributing to the profitability of the store by overseeing day-to-day operations of the store, ensuring compliance to all company inventory control practices, and maintaining backroom organization and cleanliness. Stockroom Specialists report directly to the Store Team Leader.
KEY RESPONSIBILITIES:
Act as a TPS Champion by modeling the G.U.E.S.T. service approach, and consistently delivering World Class Service
Greet and welcome every customer warmly and with enthusiasm
Understand customer needs by asking open-ended questions
Explain product features and benefits in relation to the customers' needs by providing in-depth product knowledge
Suggest additional items to build onto sales by utilizing effective selling techniques
Thank the customer sincerely and invite them to return and shop with us again
Be a TPS Brand Ambassador
Build customer loyalty by being friendly, attentive, and respectful of customers.
Contribute to a positive work environment by modeling ethical behavior, fostering open communication, and maintaining confidential information as required.
Professional presentation in attire, demeanor, appearance, and compliance to company dress code.
Demonstrate the ability to make decisions with sound judgement, in the best interest of the TPS customer, store team, and business.
Enthusiastically participate in training and development utilizing all training resources available.
Demonstrate initiative to cross train in all departments to support bench strength in department leadership.
Continually train and coach associates in operational tasks, inventory practices, backroom organization, and GUEST service behaviors.
Maintain the integrity of the store inventory through proper receiving practices, including; sending and receiving of product, reporting inventory discrepancies in timely manner, processing store damages, research inventory discrepancies etc. while following corporate guidelines.
Perform inventory tasks such as correction adjustments, price changes, and stock balancing transfers.
Organize and maintain the stockroom, storage areas, and bathrooms to meet company standards at all times.
Order and maintain supplies while adhering to a corporate issued budget.
Ensure communication in regard to operations (Smart Sheet, email, etc.) are acted upon in a timely manner.
Ensure IT equipment, i.e., registers and register equipment, computers, electricity, and internet control panels, etc., are running up to standards. Work in conjunction with corporate IT team to resolve equipment issues.
After comprehensive training, performing ear piercings and providing a safe, sanitary experience in accordance with state, federal and CDC guidelines. (select locations)
Understand, employ, and educate TPS safety standards.
Perform management functions as expected to meet the needs of the business. This may include, but is not limited to opening and closing of the store, management functions on point of sale, managing the sales floor, coordinating break schedule, etc.
Assist the Store Team Leader to execute strategies to drive sales and customer loyalty through: Effective Sales and Service Leader behaviors, The Hallmark Crown Rewards Program, TPS Customer Capture, and Store Events.
Complete all other related tasks/projects as required within assigned time frame.
Comply with all company policies and procedures.
JOB REQUIREMENTS:
Previous experience in specialty retail is preferred.
Previous experience in specialty retail Inventory control is preferred.
Demonstrate an ability to multitask while being attentive to customers.
Ability to be mobile on the sales floor and/or stock room for extended periods of time.
Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques
Ability to work a flexible schedule to include nights, weekends, and holidays.
Ability to work well and be a leader in a team environment.
Demonstrate the resourcefulness and initiative to solve problems, operate strategically, and act as a team player.
Ability to work autonomously while paying strong attention to organizational details.
Proficient in using Microsoft Office and POS Systems.
The Paper Store is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law.
This range reflects what the company reasonably expects to pay for this position at this location at the time of this posting.
Auto-ApplySales Associate
The Paper Store job in Burlington, MA
The Paper Store is committed to being the premiere destination for all of our customer's gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service. Sales Associates are responsible for delivering world class service, achieving sales goals and maintaining merchandising standards in a fun and fast paced retail environment. . Sales Associates report directly to the Store Team Leader and other members of management.
Sales associates are responsible for providing customers with a unique shopping experience by utilizing the G.U.E.S.T. service approach. Sales Associates responsibilities also include following company guidelines when ringing up customers at the POS, processing new product, stocking shelves, recovery of the sales floor, and cleaning throughout the store.
KEY RESPONSIBILITIES:
Act as a TPS Champion by modeling the G.U.E.S.T. service approach, and consistently delivering World Class Service
Greet and welcome every customer warmly and with enthusiasm
Understand customer needs by asking open-ended questions
Explain product features and benefits in relation to the customers' needs by providing in-depth product knowledge
Suggest additional items to build onto sales by utilizing effective selling techniques
Thank the customer sincerely and invite them to return and shop with us again
Be a TPS brand ambassador
Build customer loyalty by being friendly, attentive and respectful of customers
Contribute to a positive work environment with respectful, ethical behavior and honest communication, demonstrating professionalism at all times.
Professional presentation in attire, demeanor, appearance and compliance to company dress code
Support all sales efforts and initiatives across all business channels in an effort to maximize company sales
Consistently capture accurate and valid customer information at the POS
Maintain awareness of all current promotions and process them correctly at the Point of Sale
Enthusiastically participate in training and development as required utilizing all training resources
Prepare incoming product for the sales floor by following instruction and guidance from supervisors
Merchandise product following company visual guidelines and visual standards
After comprehensive training, performing ear piercings and providing a safe, sanitary experience in accordance with state, federal and CDC guidelines. (select locations)
Demonstrate a fundamental knowledge of computers, systems and programs relevant to the position
Maintain store maintenance and cleanliness standards
Complete all other tasks as directed by store management in assigned time frame
Comply with all company policies and procedures
JOB REQUIREMENTS:
Previous experience in specialty retail is preferred, but not required
Ability to work a flexible schedule to include nights, weekends, and holidays
Ability to multitask while being attentive to customers and remaining flexible to the needs of the business
Possess an ability to work well in a team environment
Proficient in using Microsoft Office and POS Systems
Ability to stand for long periods of time
Professional conduct, demeanor and attire, in compliance with company dress code
Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques
The Paper Store is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law.
Please be aware that any pay ranges displayed on The Paper Store's job postings are to accommodate the wide range of candidate experience, store sales volume and geography.
Auto-ApplyTechnician - State Inspector
Swansea, MA job
Monro's family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.
Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company's regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.
Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.
Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.
Destination Monro -Your Career is Here!
Job Description
Compensation: The salary for this role is $19.00-35.00/hour based upon experience. There are additional incentives for this role based upon performance.
About the Role:
The Technician role is full time or part-time and is an hourly position based on needs of the business. The Technician is primarily responsible for conducting basic vehicle diagnostics and performing routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions, as well as consistently meeting guest expectations for time commitments and quality.
Responsibilities:
* Perform basic vehicle diagnostics to properly identify required repairs.
* Consistently complete Monro's Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs; Audit courtesy inspections performed by the General Service Technicians
* Assist in inventory management to include pulling tires and parts, unloading and stocking inventory.
* Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
* Consistently perform service(s) in accordance with Monro's safety standards including but not limited to Monro's Wheel Torque, Oil safety and compliance procedures
* Test drive vehicles in accordance with Monro's Road Test policy, including consistently utilizing our dedicated test drive routes, while maintaining all local traffic and safety laws
* Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.
* Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
* Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.
* Perform other duties as assigned and required.
Qualifications
Qualifications:
* High School Diploma or equivalent.
* Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.
* ASE certification and State Inspection license (where applicable) preferred.
* Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer's vehicles to conduct test drives.
* Required to own a basic set of tools or participate in Monro's tool purchase program.
Profile Summary:
* Capable of performing basic automotive maintenance, repair, and tire services
* Ability to diagnose problems identifying root cause and determine appropriate repair solution.
* Ability to interpret and execute instructions furnished in written, oral, and diagram formats
* Strong customer service skills
* Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.
Additional Information
Work Environment & Physical Requirements:
This job operates in an automotive shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. Technicians must be able to complete the following but not limited to:
* Ability to work flexible hours, days, evenings, weekends, and holidays.
* Must be able to see, hear, lift, carry and stock merchandise and supplies up to 50 lbs. without assistance.
* Frequent standing and walking for long periods of time.
* Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
Benefits:
* Performance based incentives
* Paid vacation and holidays for Full-Time Teammates
* Reimbursement for ASE Certifications
* Reimbursement for State Inspection Licenses, where applicable
* 401k eligibility immediately upon hire
* Direct Deposit
* Employee Discounts
* Healthcare, Vision, and Dental for Full time teammates
* Employee Access Perks
* Career Advancement Opportunities
This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent's supervisor at any time based upon the Company's needs.
Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.
Your next Destination!
Growth Opportunity:
At Monro we're committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Seasonal Early Morning Stock Associate
The Paper Store job in Bellingham, MA
Job Description
The Paper Store is committed to being the premiere destination for all of our customer's gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service.
The Seasonal Early Morning Stock Associate is responsible for delivering world-class service, achieving sales goals, and maintaining merchandising standards in a fast-paced retail environment. Early Morning Stock Associates report directly to the Store Team Leader and other members of management. They are responsible for providing customers with a unique shopping experience by utilizing the G.U.E.S.T. service approach. Early Morning Stock Associates' responsibilities also include following company guidelines when processing new product, stocking shelves, recovery of the sales floor, and cleaning throughout the store.
The Seasonal Early Morning Stock Associate reports directly to the Store Team Leader.
KEY RESPONSIBILITIES:
Act as a TPS Champion by modeling the G.U.E.S.T. service approach and consistently delivering World Class Service
Greet and welcome every customer warmly and with enthusiasm
Understand customer needs by asking open-ended questions
Explain product features and benefits in relation to the customers' needs by providing in-depth product knowledge
Suggest additional items to build onto sales by utilizing effective selling techniques
Thank the customer sincerely and invite them to return and shop with us again
Be a TPS Brand Ambassador
Build customer loyalty by being friendly, attentive, and respectful of customers
Prepare incoming product for the sales floor by following instruction and guidance from supervisors
Merchandise product following company visual guidelines and visual standards
Maintain store maintenance and cleanliness standards
Organize and maintain stockroom and storage areas to meet company standards
Maintain the integrity of the store inventory through proper receiving practices
Contribute to a positive work environment with respectful, ethical behavior and honest communication, demonstrating professionalism at all times
Professional presentation in attire, demeanor, appearance, and compliance with company dress code
Support all sales efforts and initiatives across all business channels in an effort to maximize company sales
Consistently capture accurate and valid customer information at the POS
Maintain awareness of all current promotions and process them correctly at the Point of Sale
Enthusiastically participate in training and development as required, utilizing all training resources
After comprehensive training, perform ear piercings and provide a safe, sanitary experience in accordance with state, federal, and CDC guidelines (select locations)
Demonstrate a fundamental knowledge of computers, systems, and programs relevant to the position
Complete all other tasks as directed by store management within the assigned timeframe
Comply with all company policies and procedures
JOB REQUIREMENTS:
Previous experience in specialty retail is preferred, but not required
Ability to work a flexible schedule, including early mornings, weekends, and holidays
Ability to multitask while being attentive to customers and remaining flexible to the needs of the business
Possess an ability to work well in a team environment
Proficient in using Microsoft Office and POS Systems
Ability to stand for long periods of time
Professional conduct, demeanor, and attire in compliance with company dress code
Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques
The Paper Store is an equal-opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law.
This range reflects what the company reasonably expects to pay for this position at this location at the time of this posting.
Automotive Technician
Haverhill, MA job
Monro, Inc. Monro, Inc. is one of the nation's largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO). The Monro family of brands includes some the most recognizable names in the industry-Monro Auto Service and Tire Centers, Mr. Tire, Tire Choice, amongst many more regional chains. Our dominance is driven by teammates who strive to provide a five-star experience and deliver consistent value to our guests and shareholders. At Monro, we understand that a 5-star guest experience begins with a 5-star teammate experience. In fact, we're currently investing more than $100 million in store improvements, new technology, and career development through our own Monro University training platform.
Destination Monro - Your Career is Here!
Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro. Contact us to learn more. Destination Monro! - Your career is here.
Job Description
Responsible for the efficient, diagnosis, repair and maintenance of Guest's vehicles, the Automotive Technician position is a great way to start your career at Monro. Starting day 1 you will begin a comprehensive Technician training program, covering all aspects of your new role, while preparing you for the next. As an Automotive Technician for Monro, you will be an essential team member, performing repair services on Guest vehicles. More importantly, you will be part of a team working together to deliver 5 Star Guest experiences, while using your Technician skills to take care of people, their cars and ensure our guests have safe, reliable transportation.
Compensation:
Flat Rate range $22 - $36 hour flagged hours, Pay will be based on experience level.
The hourly guaranteed range for this role is from $14 - $16 per hour. This role is eligible for additional compensation and incentives.
Responsibilities
Perform brakes, suspension, tire installation, scheduled maintenance, and all manner of automotive repairs and maintenance, that you are qualified to perform
Secure our guests approval to perform the work as a result of the diagnosis; and always maintain a clean, neat work area
Complete thorough automotive vehicle inspections on every vehicle you service and perform any repairs and maintenance
Test drive guest vehicles and use our shop truck in a safe manner to pick up inventory as needed
Collaborate with teammates and provide leadership to General Service Technicians
(#INDr18)
Qualifications
Minimum Qualifications
High school or GED equivalent.
3+ years of automotive technician experience
Valid Driver License
Own a basic set of automotive tools or participate in tool purchase program.
Ability to work with hands overhead, stand for long periods and lift 50 lbs.
Guest and team focused mindset
Have and maintain an Automotive Technician State Inspector's license, where applicable.
Preferred Qualifications
ASE automotive certification in at least one of A1-A8
Automotive Technician State Inspector License
Automotive technical school certificate/degree
Additional Information
Benefits
Health Insurance
Dental Insurance
401K Retirement Plan with Company Match
Paid vacation
Paid Holidays
Employee Discounts
Career development
Your next Destination!
Growth Opportunity:
At Monro we're committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
01564 Assistant Store Manager
Brockton, MA job
Sally Beauty
Job Title: Assistant Manager
Essential Function Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not present.
Primary Duties
30% Brand:Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and can anticipate customer demands.
30% People:Engages, trains and develops their teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build strong network of external candidates to fill positions when required. Can identify strengths as well as opportunities for each associate and can effectively address by coaching or counseling. Holds team accountable to Company policies and expectations. Maintains positive associate relations by resolving associate concerns and keeping associates informed of relevant Company information. Builds strong working relationships with Store Manager peers. Maintains consistent and timely communication with AM/DM. Fosters an environment of diversity, inclusion and belonging.
30% Operations:Ensures execution of all company processes through training, management, analysis and continuous improvement. Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS).
Store Managers effectively manages inventory through ordering and shipment processing. Manages payroll hours to the needs of the business and schedules appropriately. Ensures all store opening and closing procedures are performed correctly. Timely and accurate follow through with Company directives, assignments projects.
10% Safety/Loss Prevention:Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed and enforced. Responsible for protecting company assets by ensuring all inventory and cash control procedures are being followed in store as they relate to shrink, damages, banking, etc. Analyzes and utilizes all available reporting, tools and technology. Ensures stores are compliant with all HAZMAT training and execution.
Knowledge, Skills/Abilities and Requirements
High School Diploma or equivalent
Must 18 years of age or older
Minimum 3+ years retail sales/customer service experience preferred
At least 1+ year(s) prior management experience preferred
Ability to lead or support a team of associates to meet business objectives
Can effectively communicate with team and management
Must have scheduling availability to meet the needs of the business
Cosmetology license desirable, but not required
Competencies
Passionate Learner
Desire to grow and learn
Flexible Agile Adapter
Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations
Talent Builder
Builds competent, diverse teams by hiring, developing, motivating and coaching talent and prepares for future success
Effective Communicator
Expresses information in a candid, straight forward way, creating an engaging and inviting, open environment
Team Builder
Develops strong partnerships and engages with all associates, at all levels, and across different functions/segments within the Company. Understands the importance of inclusion.
Customer Focused Partner
Understands and works to meet the needs of external and internal customers
Results Driver
Effective at driving and delivering plans, holds self and team accountable to a high standard to deliver objectives. Lead and motivates team and demonstrates GRIT with a determination to succeed.
Strategic Thinker
Demonstrates vision and broad perspective to drive business performance
Big Picture Thinker
Executes and adapts plans, follows through on commitments and keeps up with the pace of the business. Not afraid to innovate.
Problem Solver Decision Maker
Analyzes information and objectively evaluates alternatives to make sound decisions
Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor
Task Level High
Departmental/Division Level High
Project Level High
Consultative Level High
The amount of discretion or freedom this position has
Strict Adherence to Guidelines
Interprets and Adapts Guidelines
Develops and Implements Guidelines
Working Conditions / Physical Requirements
The position requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time.
The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
Auto-ApplyDepartment Manager
The Paper Store job in Wakefield, MA
Job Description
The Paper Store is committed to being the premiere destination for all of our customer's gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service. Department Managers are responsible for: delivering world class service, achieving sales goals and maintaining company standards in a fun and fast paced retail environment. The Department Manager reports directly to the Store Team Leader.
Department Managers are responsible for providing customers with a unique shopping experience by utilizing the G.U.E.S.T. service approach. The Department Manager responsibilities also include: building and inspiring high-performing teams who achieve sales goals, managing payroll within budget, training staff in all areas of the store, executing and maintaining visual presentation standards, maintaining operational efficiencies, and holding the team/selves accountable for upholding The Paper Store mission statement, standards, and policies.
KEY RESPONSIBILITIES:
Act as a TPS Champion by modeling the G.U.E.S.T. service approach, and consistently delivering World Class Service
Greet and welcome every customer warmly and with enthusiasm
Understand customer needs by asking open-ended questions
Explain product features and benefits in relation to the customers' needs by providing in-depth product knowledge
Suggest additional items to build onto sales by utilizing effective selling techniques
Thank the customer sincerely and invite them to return and shop with us again
Be a TPS Brand Ambassador
Build customer loyalty by being friendly, attentive and respectful of customers
Inspire and motivate the team daily by delivering positive feedback and utilizing TPS recognition programs
Contribute to a positive work environment by modeling ethical behavior, fostering open communication, and maintaining confidential information as required
Professional attire, demeanor, appearance and compliance to company dress code required
Demonstrate the ability to make decisions with sound judgement, and in the best interest of the customer, store team, and business
Demonstrate a commitment to training and development utilizing all training resources available
Demonstrate initiative to cross train in all departments to support bench strength in department leadership
Continually train and coach associates' on merchandising/operational tasks, company expectations, and GUEST service standards
Lead and execute completion of company directives within appropriate time frames
Develop a strong relationship with the Visual Merchandiser, Hallmark Merchandiser, Store Team Leaders, District Manager and corporate partners
Maintain awareness of all current promotions and process them correctly at the POS
Champion new product launches by being the material expert in new product information
Ensure all marketing and promotion signage is up to date and placed correctly
Ensure all means of communication (Smart Sheet, email, etc.). are acted upon in a timely manner
After comprehensive training, performing ear piercings and providing a safe, sanitary experience in accordance with state, federal and CDC guidelines. (select locations)
Perform management functions as expected. This includes but is not limited to: opening and closing of the store, management functions on point of sale, managing the sales floor, coordinating break schedule, etc.
Assist the Store Team Leader with executing strategies to drive sales and customer loyalty through: Effective Sales and Service Leader behaviors, The Hallmark Crown Rewards Program, TPS customer capture, and store events
Complete all tasks/direction as directed by the Store Team Leader, Merchandiser or District Manager
Comply with all company policies and procedures
JOB REQUIREMENTS:
Previous experience in specialty retail is preferred
Demonstrate an ability to multi task while being attentive to customers
Ability to adapt to and lead change
Proficient in using Microsoft Office and POS Systems
Ability to be mobile on the sales floor and/or stock room for extended periods of time
Ability to work a flexible schedule to include nights, weekends, and holidays
Ability to work well, and be a leader, in a team environment
Possess the resourcefulness and initiative to problem solve, operate strategically, and act as a team builder
Ability to work autonomously while paying strong attention to detail
Ability to be mobile on the sales floor and/or stock room for extended periods of time
Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques
Willingness to travel to new store openings, store remodels, etc.
The Paper Store is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law.
This range reflects what the company reasonably expects to pay for this position at this location at the time of this posting.
This is a full time position with open availability, meaning days, nights, weekends and holidays.
Retail Warehouse Associate - Product Support
White Island Shores, MA job
Job Title Retail Warehouse Associate - Product Support Our Retail Warehouse Associates - Product Support are essential team members at Bob's Discount Furniture, playing a critical role in the back-end operations that make our stores shine. Whether part-time or full-time, this role ensures our showrooms are staged to perfection, our merchandise is handled with care, and our customers receive exceptional service from behind the scenes. This position works closely with store leadership and visual merchandising to maintain safety, cleanliness, inventory integrity, and showroom readiness.
What You'll Bring to Bob's
At Bob's Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by hands-on capabilities, teamwork, dependability, and a passion for doing great work with pride. If you're someone who enjoys fast-paced physical tasks, working with a team, and contributing to a store's success, this is the role for you!
Key Skills for Success
To excel in this role, you will need to demonstrate strengths in the following skill areas:
Core Competencies & Expertise
* Receiving, Staging, and Shipping Operations
* Safe and Efficient Stockroom Management
* Visual Merchandising Prep and Assembly Support
* Inventory Control and Organization
* Team Collaboration and Task Execution
* Customer Pickup Coordination and Service
* Workplace Cleanliness and Safety Compliance
* Adaptability in a Retail Schedule Environment
Preferred Competencies & Skills
* Prior warehouse, stockroom, or back-end retail experience
* Familiarity with visual display setup and basic assembly tasks
* Customer service exposure or café support experience
* Desire for career advancement in a supportive team setting
* Strong work ethic and pride in quality performance
Who We Are
At Bob's, we have fun, we love what we do, and we're growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.
How We Will Support Your Success
We know you have many choices when it comes to your career. At Bob's, we invest in your growth, well-being, and career advancement.
Benefits & Perks
* Medical, Dental, and Vision insurance
* Employer-paid and voluntary Life Insurance
* 401(k) Profit Sharing Plan with generous match
* Paid time off: sick days, vacation, holidays-and your birthday!
* Employee Assistance Program and Emergency Financial Aid Programs
* Employee Discounts starting on Day 1
* Flexible retail schedules including weekends, evenings, and holidays
* Tuition reimbursement and development opportunities
Our Culture & Core Values
At Bob's, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values-Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun-guide everything we do. We're not just a workplace; we're a team that supports and celebrates each other!
Minimum Qualifications
* Must be at least 18 years old
* Ability to work nights, weekends, and holidays
* Ability to lift, move, and assemble merchandise
* Strong communication and listening skills
* Must be able to work well in a team environment
Physical Demands
* Regular lifting and movement of up to 50 lbs
* Standing, walking, and climbing throughout shifts
* Manual handling of furniture and visual staging elements
Diversity is a Core Value at Bob's
At Bob's Discount Furniture, we want you to feel at home. Whether you're shopping with us or a part of the Bob's team, we want you to know that you are valued, appreciated, and free to be who you are. We are committed to creating a place as diverse as the communities we serve.
Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:
Pay: $17 per hour
It is policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.
If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact *******************************. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Auto-ApplyAssistant Team Leader / Assistant Manager
The Paper Store job in Hingham, MA
Assistant Team Leader (Assistant Manager)
The Paper Store is committed to being the premiere destination for all of our customer's gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service. Assistant Team Leaders are responsible for: delivering world class service, achieving sales goals, maintaining visual excellence, and maintaining operational compliance in a fun and fast paced retail environment. The Assistant Team Leader reports directly to the Store Team Leader.
Assistant Team Leaders are responsible for providing customers with a unique shopping experience by utilizing the G.U.E.S.T. service approach. The Assistant Team Leaders responsibilities also include: building and inspiring high-performing teams who deliver results, managing payroll, training staff in all areas of the store, executing and maintaining visual presentation standards, and holding the team accountable for upholding The Paper Store mission statement, standards, and policies.
KEY RESPONSIBILITIES:
Act as a TPS Champion by modeling the G.U.E.S.T. service approach, and consistently delivering World Class Service
Greet and welcome every customer warmly and with enthusiasm
Understand customer needs by asking open-ended questions
Explain product features and benefits in relation to the customers' needs by providing in-depth product knowledge
Suggest additional items to build onto sales by utilizing effective selling techniques
Thank the customer sincerely and invite them to return and shop with us again
Be a TPS Brand Ambassador
Build customer loyalty by being friendly, attentive and respectful of customers
Inspire and motivate the team daily by delivering positive feedback and utilizing TPS recognition programs
Contribute to a positive work environment by modeling ethical behavior, fostering open communication, and maintaining confidential information as required
Willingly assume all Store Team Leader responsibilities in their absence
Demonstrate the ability to make decisions with sound judgement, in the best interest of the TPS customer, store team and business
Demonstrate a commitment to training and development utilizing all training resources available
Demonstrate ability to cross train Associates, Key holders, and Department Managers in all areas of the store to build bench strength and a succession plan for leadership in all departments
Continually train and coach associates in all areas of the business including: visual/merchandising tasks and standards, operational tasks, compliance to company policies and GUEST service behaviors
Execute strategies to drive sales and customer loyalty through: Effective Sales and Service Leader behaviors, The Hallmark Crown Rewards Program, TPS Customer Capture, and Store Events
After comprehensive training, performing ear piercings and providing a safe, sanitary experience in accordance with state, federal and CDC guidelines. (select locations)
Utilize company performance management tools to develop team members (evaluations, performance documentation, feedback and motivation)
Build positive working relationships with Store Team Leader, DM, merchandisers and corporate partners
Resolve conflicts, problem solve and facilitate complex conversations with honesty and respect
Effectively manage supply, and payroll budgets on a weekly/monthly basis
Perform management functions as expected. This includes but is not limited to: opening and closing of the store, management functions on point of sale, managing the sales floor, coordinating break schedule, etc.
Complete all other related tasks/direction as assigned within assigned time frame
Assist Store Team Leader to achieve hiring goals and maintain a staff that meets the needs of the business
Fill open positions within 30 days by actively networking and recruiting
Ensure compliance to all company Policies, Procedures and expectations
After comprehensive training, performing ear piercings and providing a safe, sanitary experience in accordance with state, federal and CDC guidelines. (select locations)
JOB REQUIREMENTS:
Previous experience in specialty retail management is preferred
Ability to adapt to and lead change
Ability to create a team environment through positive leadership
Ability to work a flexible schedule to include nights, weekends, and holidays
Demonstrate the resourcefulness and initiative to problem solve, operate strategically, and act as a team builder
Demonstrate an ability to multi task, while being attentive to customers
Proficient in using Microsoft Office and POS Systems
Ability to work autonomously while paying strong attention to detail
Ability to be mobile on the sales floor and/or stock room for extended periods of time.
Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques
Professional presentation in attire, demeanor, appearance and compliance to company dress code
The Paper Store is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law.
This range reflects what the company reasonably expects to pay for this position at this location at the time of this posting.
Auto-ApplyTechnician - State Inspector
Swansea, MA job
Monro's family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.
Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company's regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.
Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.
Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.
Destination Monro -Your Career is Here!
Job Description
Compensation: The salary for this role is $19.00-35.00/hour based upon experience. There are additional incentives for this role based upon performance.
About the Role:
The Technician role is full time or part-time and is an hourly position based on needs of the business. The Technician is primarily responsible for conducting basic vehicle diagnostics and performing routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions, as well as consistently meeting guest expectations for time commitments and quality.
Responsibilities:
Perform basic vehicle diagnostics to properly identify required repairs.
Consistently complete Monro's Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs; Audit courtesy inspections performed by the General Service Technicians
Assist in inventory management to include pulling tires and parts, unloading and stocking inventory.
Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
Consistently perform service(s) in accordance with Monro's safety standards including but not limited to Monro's Wheel Torque, Oil safety and compliance procedures
Test drive vehicles in accordance with Monro's Road Test policy, including consistently utilizing our dedicated test drive routes, while maintaining all local traffic and safety laws
Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.
Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.
Perform other duties as assigned and required.
Qualifications
Qualifications:
High School Diploma or equivalent.
Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.
ASE certification and State Inspection license (where applicable) preferred.
Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer's vehicles to conduct test drives.
Required to own a basic set of tools or participate in Monro's tool purchase program.
Profile Summary:
Capable of performing basic automotive maintenance, repair, and tire services
Ability to diagnose problems identifying root cause and determine appropriate repair solution.
Ability to interpret and execute instructions furnished in written, oral, and diagram formats
Strong customer service skills
Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.
Additional Information
Work Environment & Physical Requirements:
This job operates in an automotive shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. Technicians must be able to complete the following but not limited to:
Ability to work flexible hours, days, evenings, weekends, and holidays.
Must be able to see, hear, lift, carry and stock merchandise and supplies up to 50 lbs. without assistance.
Frequent standing and walking for long periods of time.
Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
Benefits:
Performance based incentives
Paid vacation and holidays for Full-Time Teammates
Reimbursement for ASE Certifications
Reimbursement for State Inspection Licenses, where applicable
401k eligibility immediately upon hire
Direct Deposit
Employee Discounts
Healthcare, Vision, and Dental for Full time teammates
Employee Access Perks
Career Advancement Opportunities
This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent's supervisor at any time based upon the Company's needs.
Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.
Your next Destination!
Growth Opportunity:
At Monro we're committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Design Center & Custom Framing Sales Associate
Boston, MA job
Your Role...
By exhibiting exceptional teamwork, boundless curiosity, and the utmost care, the Design Center Associate will assist their team to fulfill Blick's commitment to our customers, the Arts, and our local communities. The Design Center Associate will do this by acting as a representative of our company to the public handling all customer contact in a friendly, courteous and professional manner. The Design Center Associate is responsible for driving revenue by providing excellent customer service, knowledge of Fine Art Printing, Archival Framing and an eye for design. In addition the associate is to assist in maintaining a neat, clean, organized workshop, design counter, and sales floor. Responsibilities include:
Consistently demonstrate superior customer service through product knowledge, design skills and other talent that will exceed customer expectations
Complete and utilizes the Blick Design Center Certification program
Consistently signs up new preferred customers and is able to special order items for customers
Demonstrates a positive attitude, willingness to learn, problem solve, and make decisions in regard to customer satisfaction
Ensure adherence to all company policies/procedures as well as loss prevention guidelines
Has the ability to process customer transactions as well as layaways accurately and in a timely manner.
Assist in merchandising of the store and Design Center. When not assisting customers execute the production log, maintain the sales floor, restock inventory, and keep the sales floor neat and clean.
Follow direction, prioritize and meet deadlines, and multitask.
General Requirements:
Ability to work both independently and in a team environment
Excellent communication skills
Availability to work flexible schedules including day/evening shifts, weekends and holidays as required by the needs of the business
Regular attendance in accordance with the retail attendance policy
Technical Requirements:
Knowledge of custom framing design, ability to measure art and frame components professionally, knowledge of appropriate archival materials and how/when to use them
Knowledge of custom framing design, cutting glass, cutting mats, mounting, fitting, ability to determine type of hangers, stretching canvas and fabric
Understanding of Photoshop in order to open customer files and complete printing orders according to customer specs
General computer skills including but not limited to word, excel, photoshop CS4, Lifesaver (or other estimating program), the Wizard (or other automatic mat cutter) and the ability to hand cut mats
Competencies:
Elevates Service Standards
Builds High Performing Teams
Leadership
Champions Core Values
People
Supervisory Responsibility:
This position has no supervisory responsibilities
Physical Demands:
Must be able to lift and carry 50 pounds while using the appropriate lifting techniques and following all safety rules
Prolonged walking, standing, and climbing ladders
Travel:
Minimal travel in the local area may be required
Qualifications:
High School Graduate or equivalent
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Pay Rate:
The pay range below is provided in compliance with state/city specific laws. This pay range applies to this location. Pay ranges may be different in other locations.
$20.00 - $20.25 per hour + Sales Incentives
Benefits Include:
401K & Profit Sharing Plan
Incentive Bonus Plans
Paid Time Off
Employee Discount
Who we are...
Founded in 1911, Blick Art Materials is in its third generation of family ownership, and is the largest and oldest provider of art supplies in the United States.
Our Mission...
At Blick Art Materials, our family owners and dedicated staff support the Visual Art Community by providing the widest selection of art supplies at the lowest prices. With extraordinary service and integrity, we strive to provide artists, educators, students, and our employees with the tools, assistance, and training they need to grow, innovate, and reach their creative potential.
Auto-Apply02288 Store Manager
Springfield, MA job
SALLY STORE MANAGER:
By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!!
Are you a proven leader with a strong drive to succeed? Do you believe it is important to work hard but also have fun doing it? As a Store Manager, we want you to bring your leadership, talents, and experience to a team-oriented and dynamic environment. We believe that our success is based primarily on the advice and hard work of our valued team members to bring the Hair and Beauty world to our customers. Our managers are innovators, role models and coaches who drive results and the development of our team associates.
Your role as a Store Manager:
When it comes to the customer experience - it all starts with you. Your role is to manage talent, inspire your team and make sure every customer comes away with a great experience. It is up to you to ensure that each customer receives an unforgettable experience and a custom-fit solution for their hair and beauty needs.
You will ensure that your store meets or exceeds sales goals by overseeing all store operations with an emphasis on maintaining assigned budget, controlling expenses, growing sales, and managing inventory.
You will protect customers, associates, and store assets by ensuring that all staff follows safety and security rules and procedures, as well as Company policies.
You will make sure your store always looks its best!
Why you'll love working here:
The people are creative, fun and passionate about beauty.
Generous product discount and free sample products.
You will receive a great education regarding our products.
You will have ample opportunity for growth.
You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.
Requirements:
Qualifications to be a Store Manager:
At least 3 years of customer service/retail sales experience and 1 year of previous sales management experience.
Previous experience in operational, financial and performance management.
Cosmetology license is a plus - but not required.
Must be 18 years of age or older.
Passion for all things hair and beauty!
Legal wants you to know:
• Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
• May be exposed to fumes and odors upon occasion.
Working Conditions/Physical Requirements
The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals.
Additional Information:
Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you.
“At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.”
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.
SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Auto-ApplyAutomotive General Service Technician
Clinton, MA job
Monro's family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.
Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company's regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.
Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.
Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.
Destination Monro -Your Career is Here!
Job Description
The Lube and Tire Technician at Monro or General Service Tech as we call it, is an entry level Automotive Technician position and a great way to start your career at Monro. Starting day 1 you will begin a comprehensive mechanic training program, covering all aspects of your new role. As a General Service Technician, you will be an essential team member, performing maintenance services on Guest vehicles. More importantly, you will be part of a team working together to deliver 5 Star Guest experiences, while using your technician skills to take care of people, their cars and ensure our guests have safe, reliable transportation.
Pay is based on experience plus, incentives (if applicable)
Responsibilities
Mechanic duties include changing, mounting, and installing tires
Wheel removal, tire repair and balance, tire patch/plug repairs
Quick lube type duties such as lubrication and oil change
Inspect and rotate tires
Basic automotive maintenance work such as battery installation
We will train you to do alignments, brake services, and scheduled maintenance services
Customer service and selling
Build estimates for automotive work and present to customers
Compensation
:
The hourly range for this role is $15 - $18 based on experience. This role is eligible for additional compensation and incentives. Pay will be determined based on experience level.
Qualifications
Minimum Qualifications
HS diploma or GED equivalent
Automotive experience
Own basic set of Mechanics tools or participate in tool purchase program
Valid Driver license
Must be at least 18 years of age
Positive attitude and a collaborative mindset
Ability to work with hands overhead, stand for long periods and lift 50 lbs
Preferred Qualifications
Automotive Technician or Lube and Tire experience
Additional Information
Benefits
Performance based incentives
Paid vacation and holidays for Full-Time Teammates
Reimbursement for ASE Certifications
Reimbursement for State Inspection Licenses, where applicable
401k eligibility immediately upon hire
Direct Deposit
Employee Discounts
Healthcare, Vision, and Dental for Full time teammates
Employee Access Perks
Career Advancement Opportunities
Your next Destination!
Growth Opportunity:
At Monro we're committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Ecommerce Fulfillment Manager
The Paper Store job in Leominster, MA
TPS Group Holdings, a family of brands including The Paper Store, Uncharted, and Gifts & More, is all about transforming daily routines into joyful escapes that inspire and surprise. Our mission is to connect with every customer through carefully chosen products, immersive shopping experiences, and service that goes the extra mile, creating a space that sparks joy with every visit.
Position Overview
The Ecommerce Fulfillment Manager ultimately leads operations within our Leominster, MA fulfillment center, ensuring timely, accurate, and cost-effective order processing while fostering a positive associate culture. This role combines strategic leadership with operational excellence-driving continuous improvement, optimizing workflows, and mentoring team members to deliver an outstanding online customer experience. Annual fulfillment center sales exceed $10 million and are growing rapidly. This is an on-site position reporting to the Distribution Center General Manager.
Key Responsibilities
• Oversee daily ecommerce fulfillment operations to achieve on-time shipping and high order accuracy.
• Implement and monitor KPIs: order accuracy rate, on-time delivery percentage, productivity benchmarks, and inventory shrinkage.
• Lead and empower a diverse team, creating a culture of accountability and continuous improvement.
• Develop and mentor team members, create succession plans, and build leadership pipelines.
• Ensure compliance with OSHA standards and maintain a safe work environment through audits and associate training.
• Manage labor budgets, monitor fulfillment costs, and identify cost-saving opportunities.
• Leverage technology including WMS, OMS, Aptos, and Microsoft 365 to streamline operations.
• Plan and execute scalable strategies for peak seasons, including temporary staffing and resource allocation.
• Collaborate with customer service teams to align fulfillment performance with customer satisfaction metrics.
• Champion sustainability initiatives such as reducing packaging waste and implementing eco-friendly practices.
• Partner with internal and external stakeholders including corporate eCommerce team, delivery carriers, and vendors.
Qualifications
• 3-5+ years of experience in ecommerce fulfillment or distribution center management.
• Proficiency in WMS, OMS, Aptos, and Microsoft 365.
• Strong analytical skills with ability to interpret KPIs and implement process improvements.
• Excellent leadership, communication, and team development skills.
• Knowledge of OSHA compliance and safety standards.
• Experience managing budgets and driving cost efficiencies.
• Ability to adapt to seasonal volume fluctuations and lead scalable operations.
• Availability and willingness to work a flexible schedule during peak seasons.
Physical & Environmental Requirements
• Ability to lift and carry up to 40 lbs and push/pull 75 lbs using proper safety techniques.
• Ability to stand/walk for 8+ hours and climb ladders.
• Varying temperatures inside the distribution center and occasional loud noises.
Benefits
• Competitive salary
• Associate discount
• Full-time benefits: 401(k) match, vacation and sick time accrual, health benefits
TPS Group Holdings LLC is an equal-opportunity employer and considers all qualified applicants without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by law.
Auto-ApplySeasonal Early Morning Stock Associate
The Paper Store job in Bellingham, MA
The Paper Store is committed to being the premiere destination for all of our customer's gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service.
The Seasonal Early Morning Stock Associate is responsible for delivering world-class service, achieving sales goals, and maintaining merchandising standards in a fast-paced retail environment. Early Morning Stock Associates report directly to the Store Team Leader and other members of management. They are responsible for providing customers with a unique shopping experience by utilizing the G.U.E.S.T. service approach. Early Morning Stock Associates' responsibilities also include following company guidelines when processing new product, stocking shelves, recovery of the sales floor, and cleaning throughout the store.
The Seasonal Early Morning Stock Associate reports directly to the Store Team Leader.
KEY RESPONSIBILITIES:
Act as a TPS Champion by modeling the G.U.E.S.T. service approach and consistently delivering World Class Service
Greet and welcome every customer warmly and with enthusiasm
Understand customer needs by asking open-ended questions
Explain product features and benefits in relation to the customers' needs by providing in-depth product knowledge
Suggest additional items to build onto sales by utilizing effective selling techniques
Thank the customer sincerely and invite them to return and shop with us again
Be a TPS Brand Ambassador
Build customer loyalty by being friendly, attentive, and respectful of customers
Prepare incoming product for the sales floor by following instruction and guidance from supervisors
Merchandise product following company visual guidelines and visual standards
Maintain store maintenance and cleanliness standards
Organize and maintain stockroom and storage areas to meet company standards
Maintain the integrity of the store inventory through proper receiving practices
Contribute to a positive work environment with respectful, ethical behavior and honest communication, demonstrating professionalism at all times
Professional presentation in attire, demeanor, appearance, and compliance with company dress code
Support all sales efforts and initiatives across all business channels in an effort to maximize company sales
Consistently capture accurate and valid customer information at the POS
Maintain awareness of all current promotions and process them correctly at the Point of Sale
Enthusiastically participate in training and development as required, utilizing all training resources
After comprehensive training, perform ear piercings and provide a safe, sanitary experience in accordance with state, federal, and CDC guidelines (select locations)
Demonstrate a fundamental knowledge of computers, systems, and programs relevant to the position
Complete all other tasks as directed by store management within the assigned timeframe
Comply with all company policies and procedures
JOB REQUIREMENTS:
Previous experience in specialty retail is preferred, but not required
Ability to work a flexible schedule, including early mornings, weekends, and holidays
Ability to multitask while being attentive to customers and remaining flexible to the needs of the business
Possess an ability to work well in a team environment
Proficient in using Microsoft Office and POS Systems
Ability to stand for long periods of time
Professional conduct, demeanor, and attire in compliance with company dress code
Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques
The Paper Store is an equal-opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law.
This range reflects what the company reasonably expects to pay for this position at this location at the time of this posting.
Auto-ApplyKeyholder
The Paper Store job in Chelmsford, MA
The Paper Store is committed to being the premiere destination for all of our customer's gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service. Key Holders are responsible for delivering world class service, achieving sales goals and maintaining merchandising standards in a fun and fast paced retail environment. Key Holders report directly to the Store Team Leader and other members of management.
Key Holders are responsible for providing customers with a unique shopping experience by utilizing the G.U.E.S.T. service approach. Key Holders are responsible for all Sales Associate responsibilities. Responsibilities also include providing the team with continuous coaching to improve sales and service, processing customer returns and exchanges, supervising the sales floor, and performing store opening/closing procedures.
KEY RESPONSIBILITIES:
Act as a TPS Champion by modeling the G.U.E.S.T. service approach, and consistently delivering World Class Service
Greet and welcome every customer warmly and with enthusiasm
Understand customer needs by asking open-ended questions
Explain product features and benefits in relation to the customers' needs by providing in-depth product knowledge
Suggest additional items to build onto sales by utilizing effective selling techniques
Thank the customer sincerely and invite them to return and shop with us again
Be a TPS Brand Ambassador
Build customer loyalty by being friendly, attentive and respectful of customers
Inspire and motivate the team daily by delivering positive feedback and utilizing TPS recognition programs
Contribute to a positive work environment by modeling ethical behavior, fostering open communication, and maintaining confidential information as required
Professional presentation in attire, demeanor, appearance and compliance to company dress code
Support all sales efforts and initiatives across all business channels in an effort to maximize company sales
Consistently capture accurate and valid customer information at the POS
Maintain awareness of all current promotions and process them correctly at the Point of Sale
Demonstrate the ability to make decisions with sound judgement, and in the best interest of the TPS customer, store team, and business
Continually train and coach associates on GUEST service behaviors and assigned tasks
Demonstrate desire to participate in training and development utilizing all training resources available
Prepare incoming product for the sales floor by following instruction and guidance from supervisors
Merchandise product following company visual guidelines and visual standards
Demonstrate a fundamental knowledge of computers, systems and programs relevant to the position
Uphold store maintenance and cleanliness standards
After comprehensive training, performing ear piercings and providing a safe, sanitary experience in accordance with state, federal and CDC guidelines. (select locations)
Perform management functions as expected. This includes, but is not limited to: opening and closing of the store, management functions on point of sale, supervising the sales floor, coordinating breaks etc.
Assist with all other related tasks as directed within assigned time frame
Comply with all company policies and procedures
JOB REQUIREMENTS:
Previous experience and leadership work in specialty retail is preferred
Ability to work a flexible schedule to include nights, weekends, and holidays
Demonstrate an ability to multi task while being attentive to customers
Proficient in using Microsoft Office and POS Systems
Ability to work well and be a leader in a team environment
Ability to be mobile on a sales floor for extended periods of time
Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques
The Paper Store is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law.
This range reflects what the company reasonably expects to pay for this position at this location at the time of this posting.
Auto-Apply