Sales Associate
The Paper Store job in Orlando, FL
The Paper Store is committed to being the premiere destination for all of our customer's gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service. Sales Associates are responsible for delivering world class service, achieving sales goals and maintaining merchandising standards in a fun and fast paced retail environment. . Sales Associates report directly to the Store Team Leader and other members of management.
Sales associates are responsible for providing customers with a unique shopping experience by utilizing the G.U.E.S.T. service approach. Sales Associates responsibilities also include following company guidelines when ringing up customers at the POS, processing new product, stocking shelves, recovery of the sales floor, and cleaning throughout the store.
KEY RESPONSIBILITIES:
Act as a TPS Champion by modeling the G.U.E.S.T. service approach, and consistently delivering World Class Service
Greet and welcome every customer warmly and with enthusiasm
Understand customer needs by asking open-ended questions
Explain product features and benefits in relation to the customers' needs by providing in-depth product knowledge
Suggest additional items to build onto sales by utilizing effective selling techniques
Thank the customer sincerely and invite them to return and shop with us again
Be a TPS brand ambassador
Build customer loyalty by being friendly, attentive and respectful of customers
Contribute to a positive work environment with respectful, ethical behavior and honest communication, demonstrating professionalism at all times.
Professional presentation in attire, demeanor, appearance and compliance to company dress code
Support all sales efforts and initiatives across all business channels in an effort to maximize company sales
Consistently capture accurate and valid customer information at the POS
Maintain awareness of all current promotions and process them correctly at the Point of Sale
Enthusiastically participate in training and development as required utilizing all training resources
Prepare incoming product for the sales floor by following instruction and guidance from supervisors
Merchandise product following company visual guidelines and visual standards
After comprehensive training, performing ear piercings and providing a safe, sanitary experience in accordance with state, federal and CDC guidelines. (select locations)
Demonstrate a fundamental knowledge of computers, systems and programs relevant to the position
Maintain store maintenance and cleanliness standards
Complete all other tasks as directed by store management in assigned time frame
Comply with all company policies and procedures
JOB REQUIREMENTS:
Previous experience in specialty retail is preferred, but not required
Ability to work a flexible schedule to include nights, weekends, and holidays
Ability to multitask while being attentive to customers and remaining flexible to the needs of the business
Possess an ability to work well in a team environment
Proficient in using Microsoft Office and POS Systems
Ability to stand for long periods of time
Professional conduct, demeanor and attire, in compliance with company dress code
Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques
The Paper Store is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law.
Please be aware that any pay ranges displayed on The Paper Store's job postings are to accommodate the wide range of candidate experience, store sales volume and geography.
Part Time Seasonal Position
Must be available Weekday morning and afternoons and at least one weekend day during the Holiday Season (November & December)
Auto-ApplyRegional Vice President
Orlando, FL job
Monro's family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.
Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company's regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.
Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.
Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.
Destination Monro -Your Career is Here!
Job Description
About the Role:
Reporting to the Division Vice President, the Regional Vice President is responsible for multiple markets within a geography. The primary expectation of the Regional Vice President is to lead a team of District Managers to achieve sales and profit budgets for their respective region. Other responsibilities include SOX Compliance, labor management, hiring, training, counseling, developing District Managers, and retention.
Salary Range:
$130,000-165,000/year based upon experience. There is additional compensation available to this position based upon performance.
Responsibilities
:
Lead assigned area in overall operations to drive sales and maximize profit via the District Managers and store teams.
Support company initiatives to achieve vision, mission, and values to be America's leading automotive tire-service centers, trusted by our guests as the best place in their neighborhoods for quality automotive service and tires.
Assess skills of District Managers, monitor performance, and set performance goals to deliver on company initiatives.
Manage budget and capital expenses to maximize profit potential and drive P&L health within assigned area.
Engage, train, develop and lead District Managers through coaching on store operations, phone call execution, sales, product knowledge, and service processes during regular touchpoints with stores.
Conduct scheduled store visits which includes tracking action items, maintenance of equipment, appearance standards, labor management and communicating follow-up expectations to the District Manager and plans for improvement.
Ensure all locations are adhering to company policies, including safety, security, and compliance standards throughout assigned area to provide a safe working environment.
Communicate effectively and professionally with Store Support Center teammates, business partners and attend divisional and company led meetings as required.
Closely monitor customer satisfaction and resolve customer service concerns as they arise.
Drive strategic partnerships with third parties within the region and train District Managers on strategic partnership related duties.
Develop others including yourself and improve teammate retention.
Conduct regularly scheduled regional meetings with direct reports to recognize accomplishments and communicate company directives.
Maintain knowledge of local market competitors, automotive industry, and new developments.
Complete all Monro required training with the guidelines and timing provided.
Perform other duties as assigned.
Qualifications
Qualifications:
Bachelor's degree in business or related field is preferred.
Minimum of 7-10 years of a single unit, multi-unit and/or area to include P&L management.
Minimum of 7-10 years as a hiring manager to include recruiting, hiring, and promoting people.
Must have a valid driver's license and have a satisfactory Motor Vehicle Report (MVR).
Profile Summary:
Ability to develop rapport and trust with direct reports, peers, and leadership.
Ability to embrace, lead and champion organizational change.
Oversees the performance of multiple District Managers in up to 125 retail locations or more.
Supports initiatives to achieve company's vision, mission, and values to be America's leading auto service and tire center.
Pro-active, process driven, with a strong focus on safety, sales, performance goals, phone call conversions, and guest count.
Ability to plan, visit each market regularly, and facilitate regularly scheduled meetings with direct reports.
Possesses strong people skills to effectively communicate with a wide variety of people assertively and confidently.
Properly recognizes teammates for their achievements and identifies training and developmental opportunities.
Ability to interpret and apply company policies and procedures.
Excellent verbal and written communication skills.
Able to be flexible and adapt to different work groups, work styles, and work environments.
Partners with peers, Store Support Center teammates, and business partners to lead and manage the needs of the assigned area (Human Resources, Marketing, Loss Prevention, Finance, etc.)
Ability to manage P&L and to quantify the impact to metrics and financials.
Ability to develop creative solutions to problem-solving.
Ability to stay organized and multi-task in a professional and efficient manner.
Focuses on details and follows instructions.
Establishes goals and implements plans to achieve.
Delivers on commitments.
Drives strategic partnerships with third party businesses within the area.
Possesses skills in the use of Microsoft suites of office products.
Experience of building high performance teams through recruiting, hiring, and promoting teammates as a hiring manager.
Travel:
Daily and weekly travel with overnight travel as necessary.
Applicant should live within or within reasonable distance of the assigned area.
Additional Information
Work Environment & Physical Requirements:
This job operates in an automotive shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. Regional Vice Presidents must be able to complete the following but not limited to:
Frequent standing and walking for long periods of time.
Occasionally climbing up and down ladders to perform cycle counts of parts and tires.
Occasionally able to lift, carry and stock merchandise and supplies up to 50 lbs. without assistance.
Occasionally reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
Benefits:
Four-week onboarding and training program
Performance based incentives
Paid vacation and holidays
401k eligibility immediately upon hire
Direct Deposit
Employee Discounts
Healthcare, Vision, and Dental for Full time teammates
Employee Access Perks
Company provided vehicle
Cell phone stipend
Career Advancement Opportunities
This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent's supervisor at any time based upon the Company's needs.
Monro conducts criminal background checks for those positions with security and/or financial responsibilities. All background checks are conducted in accordance with applicable federal, state and local law, including but not limited to the Fair Credit Reporting Act. No applicant will be automatically disqualified because of a criminal record. Rather, the Company will consider the nature of the crime(s), when it occurred, the applicant's explanation, and the relationship to the position sought in making its determination.
Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
Your next Destination!
Growth Opportunity:
At Monro we're committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Automotive General Service Technician
Orlando, FL job
Company Info: Monro's family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.
Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company's regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.
Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.
Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.
Destination Monro -Your Career is Here!
About The Role:
The General Service Technician role is full time or part-time and is an hourly position based on needs of the business. The General Service Technician is responsible for performing basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions while ensuring that guest expectations for time commitments and quality are consistently met.
Job Description
Responsibilities:
Accurately perform basic vehicle services and repairs effectively and efficiently in accordance with Monro standards of operation.
Tire Services - perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair.
Vehicle Services - perform lubrications, oil changes, basic maintenance (e.g.: bulb, wiper blade and filter replacements, etc.), battery testing and installations.
Consistently complete Monro's Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
Assist in inventory management to include pulling tires and parts, unloading and stocking inventory.
Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
Consistently perform service(s) in accordance with Monro's safety standards including but not limited to Monro's Wheel Torque, Oil safety and compliance procedures.
Test drive vehicles in accordance with Monro's Road Test policy, including consistently utilizing our dedicated test drive routes, while observing all local traffic and safety laws.
Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.
Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.
Perform other duties as assigned and required.
Compensation
: The hourly range for this role is $16- $18 This role is eligible for additional compensation and incentives. Pay will be determined based on experience level.
Qualifications
Qualifications:
High School Diploma or equivalent is preferred.
Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.
Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer's vehicles to conduct test drives.
Required to own a basic set of tools or participate in Monro's tool purchase program.
Profile Summary:
Ability to take initiative in identifying problems, collecting data, and establishing facts to make practical decisions and recommend solutions.
Strong customer service skills
Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.
Additional Information
Work Environment & Physical Requirements:
This job operates in an automotive shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. General Service Technicians must be able to complete the following but not limited to:
Ability to work flexible hours, days, evenings, weekends, and holidays.
Must be able to see, and lift, carry and stock merchandise and supplies up to 50 lbs. without assistance.
Frequent standing and walking for long periods of time.
Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
Benefits:
Performance based incentives
Paid vacation and holidays for Full Time Teammates
Reimbursement for ASE Certifications
Reimbursement for State Inspection Licenses, where applicable
401k eligibility immediately upon hire
Direct Deposit
Employee Discounts
Healthcare, Vision, and Dental for Full time Teammates
Employee Access Perks
Career Advancement Opportunities
This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent's supervisor at any time based upon the Company's needs.
Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.
Your next Destination!
Growth Opportunity:
At Monro we're committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Automotive Store Manager
Orlando, FL job
Monro, Inc. Monro, Inc. is one of the nation's largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO). The Monro family of brands includes some the most recognizable names in the industry-Monro Auto Service and Tire Centers, Mr. Tire, Tire Choice, amongst many more regional chains. Our dominance is driven by teammates who strive to provide a five-star experience and deliver consistent value to our guests and shareholders. At Monro, we understand that a 5-star guest experience begins with a 5-star teammate experience. In fact, we're currently investing more than $100 million in store improvements, new technology, and career development through our own Monro University training platform.
Destination Monro - Your Career is Here!
Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships; if you value honesty and integrity - we have a Destination for you at Monro. Contact us to learn more. Destination Monro! - Your career is here.
Job Description
About the Role:
The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care Specialists, and Assistant Store Manager. Reporting to the District Manager, the Store Manager is responsible for providing the day-to-day leadership to the store and teammates, including selecting, coaching, and developing store teammates. This position supports Monro's vision to be America's leading auto and service tire service centers, trusted by our guests as the best place in their neighborhoods for quality automotive service and tires by promoting products and services to guests.
Salary Range: $65,000 - $85,000 annually based on experience. This role includes achievable Store Management Incentive Plans including 2 monthly sales and contributions components and Quarterly Store Contribution Bonus Payouts.
Potential Monthly Bonus payout of up to $1,600!
Responsibilities:
Develop sales and technical teammates to produce a consistent 5-star Guest experience.
Ensure sales goals are achieved by assisting in the development and implementation of sales plans, thorough knowledge of services and products and the automotive industry.
Introduce tire and service products to guests to maximize sales and guest satisfaction and loyalty.
Support teammates in establishing and maintaining a productive sales environment by training and developing teammates on all shop operations and guest services.
Provide direction and oversight to other technicians and assist where needed with services/repairs.
Ensure the store is effectively staffed by managing the recruiting, hiring, training, scheduling, evaluating, performance management, and development of teammates.
Ensure expense control through the management of payroll, telephone usage, store maintenance and repairs, supplies, utilities, and other controllable expenses.
Responsible for inventory management to include pulling tires and parts, unloading and stocking inventory.
Audit courtesy inspections performed by teammates.
Ensure store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
Schedule guest appointments and assign teammates according to their skill level for efficient and timely completion of vehicle services/repairs.
Achieve Monro's sales goals by properly informing and recommending tire and service products and sales promotions.
Attend to all guest needs in areas of sales, service, complaints, and adjustments.
Build guest relationships to maximize customer satisfaction, loyalty, and retention.
Assist teammates in conveying repair and service needs to guests.
Understand and adhere to company policies and procedures, Governmental standards including environmental codes, and ASNI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.
Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.
Perform other duties as assigned and required.
Qualifications
Qualifications:
High School Diploma or equivalent.
Demonstrated leadership experience in a retail/sales environment.
Proven ability to manage, drive and deliver financial results while controlling costs.
Ability to influence and motivate a team to achieve set goals and objectives.
Ability to problem solve, manage inventory, merchandising, and customer service.
Communications skills to effectively communicate with teammates and guests.
Complete all Monro required training with the guidelines and timing provided.
Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer's vehicles to conduct test drives.
Profile Summary:
Guest and team focused mindset with extensive experience in customer-facing, customer-centric environments
Excellent verbal and written communication skills with the ability to convey technical issues and write routine reports.
Business mentality with the drive to exceed established goals.
Possess basic math skills to calculate figures and amounts such as discounts, interest, and percentages.
Proactive with demonstrated proficiency in multi-tasking within a fast-paced environment.
Ability to take initiative in identifying problems, collecting data, and establishing facts to produce practical decisions and solutions.
Ability to effectively mentor, coach and develop teammates.
Ability to problem solve and resolve customer complaints.
Work Environment & Physical Requirements:
This job operates in an automotive shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt and dust. Store Managers must be able to complete the following but not limited to:
Ability to work flexible hours, days, evenings, weekends, and holidays.
Must be able to lift, carry and stock merchandise and supplies up to 50 lbs. without assistance.
Frequent standing and walking for long periods of time.
Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
Additional Information
Benefits
Health Insurance
Dental Insurance
401K Retirement Plan with Company Match
Paid vacation
Paid Holidays
Employee Discounts
Career Development
Benefits:
Performance based incentives
Paid vacation and holidays
Reimbursement for ASE Certifications
Reimbursement for State Inspection Licenses, where applicable
401k eligibility immediately upon hire
Direct Deposit
Employee Discounts
Healthcare, Vision, and Dental
This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent's supervisor at any time based upon the Company's needs.
Monro conducts criminal background checks for those positions with security and/or financial responsibilities. All background checks are conducted in accordance with applicable federal, state and local law, including but not limited to the Fair Credit Reporting Act. No applicant will be automatically disqualified because of a criminal record. Rather, the Company will consider the nature of the crime(s), when it occurred, the applicant's explanation, and the relationship to the position sought in making its determination.
Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.
Employee Access Perks
Career Advancement Opportunities
Your next Destination!
Growth Opportunity:
At Monro we're committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Commercial Sales Representative
Dundee, FL job
Monro's family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.
Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company's regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.
Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.
Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.
Destination Monro -Your Career is Here!
Job Description
The Commercial Outside Sales Representative is responsible for growing, managing, and executing a client's business plan using the provided tools, methods, and processes to achieve maximum client satisfaction, sales and profitability.
The hourly range for this role is minimum wage up to $36.00.
This role is eligible for additional compensation and incentives. Pay will be based on experience level.
Responsibilities
* Develop and successfully execute a personal sales plan to retain current and obtain new commercial tire account business
* Develop and implement client business plans to aid the Store in exceeding its annual sales goals
* Facilitate clear and open communications between clients and Store operations on requests, concerns, safety awareness, order/service fulfillment, etc.
* Manage and execute client account analysis, prepare, and present client proposals/quotes, provide additional reporting requirements, or respond to special client projects
* Perform fleet inspections at client sites and make recommendations for services to meet client needs and objectives
* Track and document regular updates on daily work and client activity in Telenotes according to Monro's policy and procedures
* Keep current with industry changes in products and services and maintain comprehensive knowledge of Monro's offerings and client base
* Responsible for fully understanding competitive developments, and effectively convey Monro's value proposition vs. competitors to current and potential clients
* Responsible for working with Collections Admin to ensure assigned customers are paying in a timely manner and any disputes are quickly and satisfactorily resolved
* Responsible for meeting or exceeding required sales growth and profit margin within designated sales territory
* Performs other duties as assigned
Management Responsibility
The Commercial Outside Sales Representative is an individual contributor to the team and operates under the general direction of the Commercial Store Manager
Qualifications
Education and Experience
High School diploma or GED equivalent and a minimum of 3 years business to business sales experience, or a minimum of 3 years Retail Tire Store customer service experience; commercial tire industry sales experience preferred
Knowledge & Skills
* Ability to project a positive image of the company to customers, and effectively communicate verbally and in writing with a variety of internal and external customers
* Able to work in a fast-paced environment, and manage multiple priorities to meet established deadlines and goals
* Ability to take initiative and work independently with minimal supervision, as well as effectively contribute within a team environment
* Strong sales orientation and customer focus
* Results oriented to meet or achieve sales goals
* Basic computer skills
* Frequent travel required
* Strong presentation and negotiation skills
Work Environment & Physical Requirements
* This job operates in an automotive shop environment with visits to client sites. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust.
* This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, and fax machines.
* Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR)
* Ability to work flexible hours, days, evenings, weekends, and holidays
* Must be able to lift, carry and move merchandise up to 100 lbs. without assistance
* Frequent standing and walking for long periods of time
* Frequent squatting, bending, stooping, kneeling while performing fleet inspections
Additional Information
Benefits
* Health Insurance
* Dental Insurance
* 401K Retirement Plan with Company Match
* Paid vacation
* Paid Holidays
INDCOMM
Your next Destination!
Growth Opportunity:
At Monro we're committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Automotive Mechanic/Technician
Oviedo, FL job
Monro's family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.
Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company's regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.
Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.
Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.
Destination Monro -Your Career is Here!
Job Description
Automotive Mechanic/Technician
Pay: $18.00-28.00 per hour.
Pay is based on experience and certifications. This role is eligible for additional compensation and incentives.
Responsible for the efficient, diagnosis, repair and maintenance of Guest's vehicles, the Automotive Technician position is a great way to start your career at Monro. Starting day 1 you will begin a comprehensive Technician training program, covering all aspects of your new role, while preparing you for the next. As an Automotive Technician for Monro, you will be an essential team member, performing repair services on Guest vehicles. More importantly, you will be part of a team working together to deliver 5 Star Guest experiences, while using your skills to take care of people, their cars and ensure our guests have safe, reliable transportation.
Responsibilities
Perform brakes, suspension, tire installation, scheduled maintenance, diagnostics, and all manner of automotive repairs and maintenance, that you are qualified to perform
Secure our guests approval to perform the work as a result of the diagnosis; and always maintain a clean, neat work area
Complete thorough automotive vehicle inspections on every vehicle you service and perform any repairs and maintenance
Test drive guest vehicles and use our shop truck in a safe manner to pick up inventory as needed
Collaborate with teammates and provide leadership to General Service Technicians
#INDR23
Qualifications
Minimum Qualifications
2+ years of automotive technician experience
Valid Driver License
Own a basic set of automotive tools or participate in tool purchase program.
Ability to work with hands overhead, stand for long periods and lift 50 lbs.
Guest and team focused mindset
Have and maintain an Automotive Technician State Inspector's license, where applicable.
Preferred Qualifications
ASE automotive certification in at least one of A1-A8
Automotive Technician State Inspector License
Automotive technical school certificate/degree
Additional Information
Benefits
Performance based incentives
Paid vacation and holidays for Full-Time Teammates
Reimbursement for ASE Certifications
Reimbursement for State Inspection Licenses, where applicable
401k eligibility immediately upon hire
Direct Deposit
Employee Discounts
Healthcare, Vision, and Dental for Full time teammates
Employee Access Perks
Career Advancement Opportunities
Your next Destination!
Growth Opportunity:
At Monro we're committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Assistant Manager
Orlando, FL job
01521 Orlando, FL LE_301 Hibbett Retail, Inc. Hourly: $18.00 - $18.00 Job Title: Assistant Manager Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager The Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store's goals. The Assistant Manager is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. The Assistant Manager is passionate about giving outstanding customer service and promoting the merchandise in stores. The Assistant Manager assumes supervisory control in the Store Manager's absence and is trained in Store Manager Responsibilities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Assist the Store Manager in controlling the assets of Hibbett I City Gear
* Consults with Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
* Assumes responsibility of the entire store in the absence of the Store Manager.
* Consult with the Store Manager in establishing action plans to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
* Assist the Store Manager in overall personnel recruiting, training, and evaluation.
* Provides knowledge and guidance to employees and customers in all departments when necessary.
* Is aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
* Direct staff to ensure each department's responsibilities and standards are completed.
* Keeps the Store Manager informed about inventory movement and customer trends.
* Assures quality customer service is maintained.
* Performs general administrative duties as needed and is trained in the Store Manager's responsibilities.
* Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
* Promote and sell services and merchandise provided by Hibbett I City Gear.
* Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
* Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
SUPERVISORY RESPONSIBILITIES
Supervises employees in the absence of the Store Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, and training employees; planning, assigning, and directing work; and resolving problems.
QUALIFICATIONS
* Experience working in a retail environment, preferably in footwear and athletic apparel.
* 1-3 years of customer service experience.
* Excellent interpersonal and communication skills.
* Ability to work in a fast-paced environment.
* Ability to assist in managing a team and keep up with overall goals and profits.
* Is a self-starter, has initiative to take on important tasks without being asked.
* Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
* Is a team-player, passionate about outstanding customer service and selling merchandise.
Hibbett's Privacy Policy
Candidates will have an option during the application process to withdraw their application prior to completion of the application. Throughout this online job application process, you will be asked to provide personal information about yourself. Please review Hibbett's Privacy Policy to understand how the information you provide will be utilized and safeguarded.
By clicking the Apply button, I acknowledge that I have read and understand the Hibbett's Privacy Policy. Further, I consent to the use of the same as my Electronic Agreement for purposes hereof. I acknowledge that I have a right to withdraw such consent at any time by contacting Hibbett.
Auto-ApplySales Associate
The Paper Store job in Melbourne, FL
Job Description
The Paper Store is committed to being the premiere destination for all of our customer's gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service. Sales Associates are responsible for delivering world class service, achieving sales goals and maintaining merchandising standards in a fun and fast paced retail environment. . Sales Associates report directly to the Store Team Leader and other members of management.
Sales associates are responsible for providing customers with a unique shopping experience by utilizing the G.U.E.S.T. service approach. Sales Associates responsibilities also include following company guidelines when ringing up customers at the POS, processing new product, stocking shelves, recovery of the sales floor, and cleaning throughout the store.
KEY RESPONSIBILITIES:
Act as a TPS Champion by modeling the G.U.E.S.T. service approach, and consistently delivering World Class Service
Greet and welcome every customer warmly and with enthusiasm
Understand customer needs by asking open-ended questions
Explain product features and benefits in relation to the customers' needs by providing in-depth product knowledge
Suggest additional items to build onto sales by utilizing effective selling techniques
Thank the customer sincerely and invite them to return and shop with us again
Be a TPS brand ambassador
Build customer loyalty by being friendly, attentive and respectful of customers
Contribute to a positive work environment with respectful, ethical behavior and honest communication, demonstrating professionalism at all times.
Professional presentation in attire, demeanor, appearance and compliance to company dress code
Support all sales efforts and initiatives across all business channels in an effort to maximize company sales
Consistently capture accurate and valid customer information at the POS
Maintain awareness of all current promotions and process them correctly at the Point of Sale
Enthusiastically participate in training and development as required utilizing all training resources
Prepare incoming product for the sales floor by following instruction and guidance from supervisors
Merchandise product following company visual guidelines and visual standards
After comprehensive training, performing ear piercings and providing a safe, sanitary experience in accordance with state, federal and CDC guidelines. (select locations)
Demonstrate a fundamental knowledge of computers, systems and programs relevant to the position
Maintain store maintenance and cleanliness standards
Complete all other tasks as directed by store management in assigned time frame
Comply with all company policies and procedures
JOB REQUIREMENTS:
Previous experience in specialty retail is preferred, but not required
Ability to work a flexible schedule to include nights, weekends, and holidays
Ability to multitask while being attentive to customers and remaining flexible to the needs of the business
Possess an ability to work well in a team environment
Proficient in using Microsoft Office and POS Systems
Ability to stand for long periods of time
Professional conduct, demeanor and attire, in compliance with company dress code
Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques
The Paper Store is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law.
Please be aware that any pay ranges displayed on The Paper Store's job postings are to accommodate the wide range of candidate experience, store sales volume and geography.
Part time positions available!
Regional Vice President
Orlando, FL job
Monro's family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.
Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company's regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.
Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.
Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.
Destination Monro -Your Career is Here!
Job Description
About the Role:
Reporting to the Division Vice President, the Regional Vice President is responsible for multiple markets within a geography. The primary expectation of the Regional Vice President is to lead a team of District Managers to achieve sales and profit budgets for their respective region. Other responsibilities include SOX Compliance, labor management, hiring, training, counseling, developing District Managers, and retention.
Salary Range: $130,000-165,000/year based upon experience. There is additional compensation available to this position based upon performance.
Responsibilities:
* Lead assigned area in overall operations to drive sales and maximize profit via the District Managers and store teams.
* Support company initiatives to achieve vision, mission, and values to be America's leading automotive tire-service centers, trusted by our guests as the best place in their neighborhoods for quality automotive service and tires.
* Assess skills of District Managers, monitor performance, and set performance goals to deliver on company initiatives.
* Manage budget and capital expenses to maximize profit potential and drive P&L health within assigned area.
* Engage, train, develop and lead District Managers through coaching on store operations, phone call execution, sales, product knowledge, and service processes during regular touchpoints with stores.
* Conduct scheduled store visits which includes tracking action items, maintenance of equipment, appearance standards, labor management and communicating follow-up expectations to the District Manager and plans for improvement.
* Ensure all locations are adhering to company policies, including safety, security, and compliance standards throughout assigned area to provide a safe working environment.
* Communicate effectively and professionally with Store Support Center teammates, business partners and attend divisional and company led meetings as required.
* Closely monitor customer satisfaction and resolve customer service concerns as they arise.
* Drive strategic partnerships with third parties within the region and train District Managers on strategic partnership related duties.
* Develop others including yourself and improve teammate retention.
* Conduct regularly scheduled regional meetings with direct reports to recognize accomplishments and communicate company directives.
* Maintain knowledge of local market competitors, automotive industry, and new developments.
* Complete all Monro required training with the guidelines and timing provided.
* Perform other duties as assigned.
Qualifications
Qualifications:
* Bachelor's degree in business or related field is preferred.
* Minimum of 7-10 years of a single unit, multi-unit and/or area to include P&L management.
* Minimum of 7-10 years as a hiring manager to include recruiting, hiring, and promoting people.
* Must have a valid driver's license and have a satisfactory Motor Vehicle Report (MVR).
Profile Summary:
* Ability to develop rapport and trust with direct reports, peers, and leadership.
* Ability to embrace, lead and champion organizational change.
* Oversees the performance of multiple District Managers in up to 125 retail locations or more.
* Supports initiatives to achieve company's vision, mission, and values to be America's leading auto service and tire center.
* Pro-active, process driven, with a strong focus on safety, sales, performance goals, phone call conversions, and guest count.
* Ability to plan, visit each market regularly, and facilitate regularly scheduled meetings with direct reports.
* Possesses strong people skills to effectively communicate with a wide variety of people assertively and confidently.
* Properly recognizes teammates for their achievements and identifies training and developmental opportunities.
* Ability to interpret and apply company policies and procedures.
* Excellent verbal and written communication skills.
* Able to be flexible and adapt to different work groups, work styles, and work environments.
* Partners with peers, Store Support Center teammates, and business partners to lead and manage the needs of the assigned area (Human Resources, Marketing, Loss Prevention, Finance, etc.)
* Ability to manage P&L and to quantify the impact to metrics and financials.
* Ability to develop creative solutions to problem-solving.
* Ability to stay organized and multi-task in a professional and efficient manner.
* Focuses on details and follows instructions.
* Establishes goals and implements plans to achieve.
* Delivers on commitments.
* Drives strategic partnerships with third party businesses within the area.
* Possesses skills in the use of Microsoft suites of office products.
* Experience of building high performance teams through recruiting, hiring, and promoting teammates as a hiring manager.
Travel:
* Daily and weekly travel with overnight travel as necessary.
* Applicant should live within or within reasonable distance of the assigned area.
Additional Information
Work Environment & Physical Requirements:
This job operates in an automotive shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. Regional Vice Presidents must be able to complete the following but not limited to:
* Frequent standing and walking for long periods of time.
* Occasionally climbing up and down ladders to perform cycle counts of parts and tires.
* Occasionally able to lift, carry and stock merchandise and supplies up to 50 lbs. without assistance.
* Occasionally reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
Benefits:
* Four-week onboarding and training program
* Performance based incentives
* Paid vacation and holidays
* 401k eligibility immediately upon hire
* Direct Deposit
* Employee Discounts
* Healthcare, Vision, and Dental for Full time teammates
* Employee Access Perks
* Company provided vehicle
* Cell phone stipend
* Career Advancement Opportunities
This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent's supervisor at any time based upon the Company's needs.
Monro conducts criminal background checks for those positions with security and/or financial responsibilities. All background checks are conducted in accordance with applicable federal, state and local law, including but not limited to the Fair Credit Reporting Act. No applicant will be automatically disqualified because of a criminal record. Rather, the Company will consider the nature of the crime(s), when it occurred, the applicant's explanation, and the relationship to the position sought in making its determination.
Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
Your next Destination!
Growth Opportunity:
At Monro we're committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Commercial Sales Representative
Dundee, FL job
Monro's family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.
Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company's regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.
Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.
Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.
Destination Monro -Your Career is Here!
Job Description
The Commercial Outside Sales Representative is responsible for growing, managing, and executing a client's business plan using the provided tools, methods, and processes to achieve maximum client satisfaction, sales and profitability.
The hourly range for this role is minimum wage up to $36.00.
This role is eligible for additional compensation and incentives. Pay will be based on experience level.
Responsibilities
Develop and successfully execute a personal sales plan to retain current and obtain new commercial tire account business
Develop and implement client business plans to aid the Store in exceeding its annual sales goals
Facilitate clear and open communications between clients and Store operations on requests, concerns, safety awareness, order/service fulfillment, etc.
Manage and execute client account analysis, prepare, and present client proposals/quotes, provide additional reporting requirements, or respond to special client projects
Perform fleet inspections at client sites and make recommendations for services to meet client needs and objectives
Track and document regular updates on daily work and client activity in Telenotes according to Monro's policy and procedures
Keep current with industry changes in products and services and maintain comprehensive knowledge of Monro's offerings and client base
Responsible for fully understanding competitive developments, and effectively convey Monro's value proposition vs. competitors to current and potential clients
Responsible for working with Collections Admin to ensure assigned customers are paying in a timely manner and any disputes are quickly and satisfactorily resolved
Responsible for meeting or exceeding required sales growth and profit margin within designated sales territory
Performs other duties as assigned
Management Responsibility
The Commercial Outside Sales Representative is an individual contributor to the team and operates under the general direction of the Commercial Store Manager
Qualifications
Education and Experience
High School diploma or GED equivalent and a minimum of 3 years business to business sales experience, or a minimum of 3 years Retail Tire Store customer service experience; commercial tire industry sales experience preferred
Knowledge & Skills
Ability to project a positive image of the company to customers, and effectively communicate verbally and in writing with a variety of internal and external customers
Able to work in a fast-paced environment, and manage multiple priorities to meet established deadlines and goals
Ability to take initiative and work independently with minimal supervision, as well as effectively contribute within a team environment
Strong sales orientation and customer focus
Results oriented to meet or achieve sales goals
Basic computer skills
Frequent travel required
Strong presentation and negotiation skills
Work Environment & Physical Requirements
This job operates in an automotive shop environment with visits to client sites. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust.
This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, and fax machines.
Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR)
Ability to work flexible hours, days, evenings, weekends, and holidays
Must be able to lift, carry and move merchandise up to 100 lbs. without assistance
Frequent standing and walking for long periods of time
Frequent squatting, bending, stooping, kneeling while performing fleet inspections
Additional Information
Benefits
Health Insurance
Dental Insurance
401K Retirement Plan with Company Match
Paid vacation
Paid Holidays
INDCOMM
Your next Destination!
Growth Opportunity:
At Monro we're committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Automotive General Service Technician
Melbourne, FL job
Company Info: Monro's family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.
Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company's regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.
Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.
Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.
Destination Monro -Your Career is Here!
About The Role:
The General Service Technician role is full time or part-time and is an hourly position based on needs of the business. The General Service Technician is responsible for performing basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions while ensuring that guest expectations for time commitments and quality are consistently met.
Job Description
Responsibilities:
Accurately perform basic vehicle services and repairs effectively and efficiently in accordance with Monro standards of operation.
Tire Services - perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair.
Vehicle Services - perform lubrications, oil changes, basic maintenance (e.g.: bulb, wiper blade and filter replacements, etc.), battery testing and installations.
Consistently complete Monro's Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
Assist in inventory management to include pulling tires and parts, unloading and stocking inventory.
Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
Consistently perform service(s) in accordance with Monro's safety standards including but not limited to Monro's Wheel Torque, Oil safety and compliance procedures.
Test drive vehicles in accordance with Monro's Road Test policy, including consistently utilizing our dedicated test drive routes, while observing all local traffic and safety laws.
Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.
Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.
Perform other duties as assigned and required.
Compensation
: The hourly range for this role is $16- $18 This role is eligible for additional compensation and incentives. Pay will be determined based on experience level.
Qualifications
Qualifications:
High School Diploma or equivalent is preferred.
Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.
Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer's vehicles to conduct test drives.
Required to own a basic set of tools or participate in Monro's tool purchase program.
Profile Summary:
Ability to take initiative in identifying problems, collecting data, and establishing facts to make practical decisions and recommend solutions.
Strong customer service skills
Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.
Additional Information
Work Environment & Physical Requirements:
This job operates in an automotive shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. General Service Technicians must be able to complete the following but not limited to:
Ability to work flexible hours, days, evenings, weekends, and holidays.
Must be able to see, and lift, carry and stock merchandise and supplies up to 50 lbs. without assistance.
Frequent standing and walking for long periods of time.
Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
Benefits:
Performance based incentives
Paid vacation and holidays for Full Time Teammates
Reimbursement for ASE Certifications
Reimbursement for State Inspection Licenses, where applicable
401k eligibility immediately upon hire
Direct Deposit
Employee Discounts
Healthcare, Vision, and Dental for Full time Teammates
Employee Access Perks
Career Advancement Opportunities
This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent's supervisor at any time based upon the Company's needs.
Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.
Your next Destination!
Growth Opportunity:
At Monro we're committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Automotive Mechanic/Technician
Orlando, FL job
Monro's family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.
Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company's regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.
Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.
Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.
Destination Monro -Your Career is Here!
Job Description
Automotive Mechanic/Technician
Pay: $16.00-35.00 per hour.
Pay is based on experience and certifications. This role is eligible for additional compensation and incentives.
Responsible for the efficient, diagnosis, repair and maintenance of Guest's vehicles, the Automotive Technician position is a great way to start your career at Monro. Starting day 1 you will begin a comprehensive Technician training program, covering all aspects of your new role, while preparing you for the next. As an Automotive Technician for Monro, you will be an essential team member, performing repair services on Guest vehicles. More importantly, you will be part of a team working together to deliver 5 Star Guest experiences, while using your skills to take care of people, their cars and ensure our guests have safe, reliable transportation.
Responsibilities
Perform brakes, suspension, tire installation, scheduled maintenance, diagnostics, and all manner of automotive repairs and maintenance, that you are qualified to perform
Secure our guests approval to perform the work as a result of the diagnosis; and always maintain a clean, neat work area
Complete thorough automotive vehicle inspections on every vehicle you service and perform any repairs and maintenance
Test drive guest vehicles and use our shop truck in a safe manner to pick up inventory as needed
Collaborate with teammates and provide leadership to
Qualifications
Minimum Qualifications
2+ years of automotive technician experience
Valid Driver License
Own a basic set of automotive tools or participate in tool purchase program.
Ability to work with hands overhead, stand for long periods and lift 50 lbs.
Guest and team focused mindset
Have and maintain an Automotive Technician State Inspector's license, where applicable.
Preferred Qualifications
ASE automotive certification in at least one of A1-A8
Automotive Technician State Inspector License
Automotive technical school certificate/degree
Additional Information
Benefits
Performance based incentives
Paid vacation and holidays for Full-Time Teammates
Reimbursement for ASE Certifications
Reimbursement for State Inspection Licenses, where applicable
401k eligibility immediately upon hire
Direct Deposit
Employee Discounts
Healthcare, Vision, and Dental for Full time teammates
Employee Access Perks
Career Advancement Opportunities
Your next Destination!
Growth Opportunity:
At Monro we're committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Assistant Manager
Orlando, FL job
01521 Orlando, FLLE_301 Hibbett Retail, Inc.
Hourly:
$18.00 - $18.00
Job Title: Assistant Manager
Department: Operations
FLSA Status: Non-Exempt
Reports To: Store Manager
The Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store's goals. The Assistant Manager is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. The Assistant Manager is passionate about giving outstanding customer service and promoting the merchandise in stores. The Assistant Manager assumes supervisory control in the Store Manager's absence and is trained in Store Manager Responsibilities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Assist the Store Manager in controlling the assets of Hibbett I City Gear
Consults with Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
Assumes responsibility of the entire store in the absence of the Store Manager.
Consult with the Store Manager in establishing action plans to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
Assist the Store Manager in overall personnel recruiting, training, and evaluation.
Provides knowledge and guidance to employees and customers in all departments when necessary.
Is aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
Direct staff to ensure each department's responsibilities and standards are completed.
Keeps the Store Manager informed about inventory movement and customer trends.
Assures quality customer service is maintained.
Performs general administrative duties as needed and is trained in the Store Manager's responsibilities.
Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Promote and sell services and merchandise provided by Hibbett I City Gear.
Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
SUPERVISORY RESPONSIBILITIES
Supervises employees in the absence of the Store Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, and training employees; planning, assigning, and directing work; and resolving problems.
QUALIFICATIONS
Experience working in a retail environment, preferably in footwear and athletic apparel.
1-3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Is a self-starter, has initiative to take on important tasks without being asked.
Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
Is a team-player, passionate about outstanding customer service and selling merchandise.
Hibbett's Privacy Policy
Candidates will have an option during the application process to withdraw their application prior to completion of the application. Throughout this online job application process, you will be asked to provide personal information about yourself. Please review Hibbett's Privacy Policy to understand how the information you provide will be utilized and safeguarded.
By clicking the Apply button, I acknowledge that I have read and understand the Hibbett's Privacy Policy. Further, I consent to the use of the same as my Electronic Agreement for purposes hereof. I acknowledge that I have a right to withdraw such consent at any time by contacting Hibbett.
Auto-ApplySales Associate
Kissimmee, FL job
01693 Kissimmee (Gateway), FL LE_301 Hibbett Retail, Inc. Hourly: $14.00 - $14.00 Job Title: Sales Associate Department: Retail FLSA Status: Non-Exempt Reports To: Store Manager The Sales Associate is responsible for a providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
* Promote and sell services and merchandise provided by the organization.
* Consistently set goals to grow and improve selling skills and track overall sales.
* Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
* Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
* Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
* Consistently achieve and/or exceed sales targets and goals.
* Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
* Attend all staff meetings and tech clinics for the store.
* Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
SUPERVISORY RESPONSIBILITIES
* There are no supervisory responsibilities for this role.
QUALIFICATIONS
* 0-2 years of customer service experience.
* Excellent interpersonal and communication skills
* Ability to work in a fast-paced environment.
* Is a self-starter, has initiative to take on important tasks without being asked.
* Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
* Is a team-player, passionate about outstanding customer service and selling merchandise.
Hibbett's Privacy Policy
Candidates will have an option during the application process to withdraw their application prior to completion of the application. Throughout this online job application process, you will be asked to provide personal information about yourself. Please review Hibbett's Privacy Policy to understand how the information you provide will be utilized and safeguarded.
By clicking the Apply button, I acknowledge that I have read and understand the Hibbett's Privacy Policy. Further, I consent to the use of the same as my Electronic Agreement for purposes hereof. I acknowledge that I have a right to withdraw such consent at any time by contacting Hibbett.
Auto-ApplyAutomotive Store Manager
Lake Wales, FL job
Monro, Inc. Monro, Inc. is one of the nation's largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO). The Monro family of brands includes some the most recognizable names in the industry-Monro Auto Service and Tire Centers, Mr. Tire, Tire Choice, amongst many more regional chains. Our dominance is driven by teammates who strive to provide a five-star experience and deliver consistent value to our guests and shareholders. At Monro, we understand that a 5-star guest experience begins with a 5-star teammate experience. In fact, we're currently investing more than $100 million in store improvements, new technology, and career development through our own Monro University training platform.
Destination Monro - Your Career is Here!
Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships; if you value honesty and integrity - we have a Destination for you at Monro. Contact us to learn more. Destination Monro! - Your career is here.
Job Description
About the Role:
The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care Specialists, and Assistant Store Manager. Reporting to the District Manager, the Store Manager is responsible for providing the day-to-day leadership to the store and teammates, including selecting, coaching, and developing store teammates. This position supports Monro's vision to be America's leading auto and service tire service centers, trusted by our guests as the best place in their neighborhoods for quality automotive service and tires by promoting products and services to guests.
Salary Range:
The range for this role is from $55,000 - $75,000 This role is eligible for additional compensation and incentives. Pay will be based on experience level.
Responsibilities:
Develop sales and technical teammates to produce a consistent 5-star Guest experience.
Ensure sales goals are achieved by assisting in the development and implementation of sales plans, thorough knowledge of services and products and the automotive industry.
Introduce tire and service products to guests to maximize sales and guest satisfaction and loyalty.
Support teammates in establishing and maintaining a productive sales environment by training and developing teammates on all shop operations and guest services.
Provide direction and oversight to other technicians and assist where needed with services/repairs.
Ensure the store is effectively staffed by managing the recruiting, hiring, training, scheduling, evaluating, performance management, and development of teammates.
Ensure expense control through the management of payroll, telephone usage, store maintenance and repairs, supplies, utilities, and other controllable expenses.
Responsible for inventory management to include pulling tires and parts, unloading and stocking inventory.
Audit courtesy inspections performed by teammates.
Ensure store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
Schedule guest appointments and assign teammates according to their skill level for efficient and timely completion of vehicle services/repairs.
Achieve Monro's sales goals by properly informing and recommending tire and service products and sales promotions.
Attend to all guest needs in areas of sales, service, complaints, and adjustments.
Build guest relationships to maximize customer satisfaction, loyalty, and retention.
Assist teammates in conveying repair and service needs to guests.
Understand and adhere to company policies and procedures, Governmental standards including environmental codes, and ASNI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.
Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.
Perform other duties as assigned and required.
Qualifications
Qualifications:
High School Diploma or equivalent.
Demonstrated leadership experience in a retail/sales environment.
Proven ability to manage, drive and deliver financial results while controlling costs.
Ability to influence and motivate a team to achieve set goals and objectives.
Ability to problem solve, manage inventory, merchandising, and customer service.
Communications skills to effectively communicate with teammates and guests.
Complete all Monro required training with the guidelines and timing provided.
Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer's vehicles to conduct test drives.
Profile Summary:
Guest and team focused mindset with extensive experience in customer-facing, customer-centric environments
Excellent verbal and written communication skills with the ability to convey technical issues and write routine reports.
Business mentality with the drive to exceed established goals.
Possess basic math skills to calculate figures and amounts such as discounts, interest, and percentages.
Proactive with demonstrated proficiency in multi-tasking within a fast-paced environment.
Ability to take initiative in identifying problems, collecting data, and establishing facts to produce practical decisions and solutions.
Ability to effectively mentor, coach and develop teammates.
Ability to problem solve and resolve customer complaints.
Work Environment & Physical Requirements:
This job operates in an automotive shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt and dust. Store Managers must be able to complete the following but not limited to:
Ability to work flexible hours, days, evenings, weekends, and holidays.
Must be able to lift, carry and stock merchandise and supplies up to 50 lbs. without assistance.
Frequent standing and walking for long periods of time.
Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
Additional Information
Benefits
Health Insurance
Dental Insurance
401K Retirement Plan with Company Match
Paid vacation
Paid Holidays
Employee Discounts
Career Development
Benefits:
Performance based incentives
Paid vacation and holidays
Reimbursement for ASE Certifications
Reimbursement for State Inspection Licenses, where applicable
401k eligibility immediately upon hire
Direct Deposit
Employee Discounts
Healthcare, Vision, and Dental
This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent's supervisor at any time based upon the Company's needs.
Monro conducts criminal background checks for those positions with security and/or financial responsibilities. All background checks are conducted in accordance with applicable federal, state and local law, including but not limited to the Fair Credit Reporting Act. No applicant will be automatically disqualified because of a criminal record. Rather, the Company will consider the nature of the crime(s), when it occurred, the applicant's explanation, and the relationship to the position sought in making its determination.
Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.
Employee Access Perks
Career Advancement Opportunities
Your next Destination!
Growth Opportunity:
At Monro we're committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Automotive Mechanic/Technician
Orlando, FL job
Monro's family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.
Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company's regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.
Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.
Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.
Destination Monro -Your Career is Here!
#INDR23
Job Description
Automotive Mechanic/Technician
Pay: $16.00-35.00 per hour. Pay is based on experience and certifications. This role is eligible for additional compensation and incentives.
Responsible for the efficient, diagnosis, repair and maintenance of Guest's vehicles, the Automotive Technician position is a great way to start your career at Monro. Starting day 1 you will begin a comprehensive Technician training program, covering all aspects of your new role, while preparing you for the next. As an Automotive Technician for Monro, you will be an essential team member, performing repair services on Guest vehicles. More importantly, you will be part of a team working together to deliver 5 Star Guest experiences, while using your skills to take care of people, their cars and ensure our guests have safe, reliable transportation.
Responsibilities
* Perform brakes, suspension, tire installation, scheduled maintenance, diagnostics, and all manner of automotive repairs and maintenance, that you are qualified to perform
* Secure our guests approval to perform the work as a result of the diagnosis; and always maintain a clean, neat work area
* Complete thorough automotive vehicle inspections on every vehicle you service and perform any repairs and maintenance
* Test drive guest vehicles and use our shop truck in a safe manner to pick up inventory as needed
* Collaborate with teammates and provide leadership to General Service Technicians
Qualifications
Minimum Qualifications
* 2+ years of automotive technician experience
* Valid Driver License
* Own a basic set of automotive tools or participate in tool purchase program.
* Ability to work with hands overhead, stand for long periods and lift 50 lbs.
* Guest and team focused mindset
* Have and maintain an Automotive Technician State Inspector's license, where applicable.
Preferred Qualifications
* ASE automotive certification in at least one of A1-A8
* Automotive Technician State Inspector License
* Automotive technical school certificate/degree
Additional Information
Benefits
* Performance based incentives
* Paid vacation and holidays for Full-Time Teammates
* Reimbursement for ASE Certifications
* Reimbursement for State Inspection Licenses, where applicable
* 401k eligibility immediately upon hire
* Direct Deposit
* Employee Discounts
* Healthcare, Vision, and Dental for Full time teammates
* Employee Access Perks
* Career Advancement Opportunities
Your next Destination!
Growth Opportunity:
At Monro we're committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Automotive Technicians, and Automotive General Service Technicians
Winter Haven, FL job
Monro's family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.
Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company's regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.
Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.
Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.
Destination Monro -Your Career is Here!
Job Description
Responsibilities:
Automotive Technician:
Perform basic vehicle diagnostics and identify required repairs
Complete Monro's Courtesy Inspection process on every customer vehicle
Assist in inventory management and general store duties
Perform services in accordance with Monro's safety standards and procedures
Test drive vehicles following company policy and local traffic laws
Maintain technical knowledge through required Monro University training
Operate and maintain equipment safely according to manufacturer guidelines
Perform other duties as assigned
Salary Range: $15.00 - $17.00 per hour Based on experience $25 - $38 Flat Rate. - Based on experience
General Service Technician
The General Service Technician role is full time or part-time and is an hourly position based on needs of the business. The General Service Technician is responsible for performing basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions while ensuring that guest expectations for time commitments and quality are consistently met.
Salary Range: $15.00 - $17.00 per hour based on experience. This role is also available for additional incentives.
Qualifications
Qualifications:
Automotive Assistant Manager
High school or GED equivalent.
2+ years of automotive and sales experience
Valid Driver License
Ability to work with hands overhead, stand for long periods and lift 50 lbs.
Excellent communication skills and basic algebra to calculate figures and amounts such as discounts, interest, commissions proportions, and percentages.
Guest and team focused mindset
Automotive Technician
High School Diploma or equivalent.
Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.
ASE certification and State Inspection license (where applicable) preferred.
Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer's vehicles to conduct test drives.
Required to own a basic set of tools or participate in Monro's tool purchase program.
Note: Monro conducts criminal background checks for positions with security and/or financial responsibilities in accordance with applicable laws. No applicant will be automatically disqualified due to a criminal record.
General Service Technician
High School Diploma or equivalent is preferred.
Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer's vehicles to conduct test drives.
Additional Information
Benefits
Performance based incentives
Paid vacation and holidays for Full-Time Teammates
Reimbursement for ASE Certifications
Reimbursement for State Inspection Licenses, where applicable
401k eligibility immediately upon hire
Direct Deposit
Employee Discounts
Healthcare, Vision, and Dental for Full time teammates
Employee Access Perks
Career Advancement Opportunities
Your next Destination!
Growth Opportunity:
At Monro we're committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Sales Associate
Leesburg, FL job
01232 Leesburg, FLLE_301 Hibbett Retail, Inc.
Hourly:
$14.00 - $14.00
Job Title: Sales Associate
Department: Operations
FLSA Status: Non-Exempt
Reports To: Store Manager
The Sales Associate is responsible for assisting the store's management staff with providing quality customer service. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of Hibbett I City Gear creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
Promote and sell services and merchandise provided by Hibbett I City Gear.
Consistently set goals to grow and improve selling skills and track overall sales.
Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
Consistently achieve and/or exceed sales targets and goals.
Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
Attend all staff meetings and tech clinics for the store.
Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
SUPERVISORY RESPONSIBILITIES
There are no supervisory responsibilities for this role.
QUALIFICATIONS
0-2 years of customer service experience.
Excellent interpersonal and communication skills
Ability to work in a fast-paced environment.
Is a self-starter, has initiative to take on important tasks without being asked.
Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
Is a team-player, passionate about outstanding customer service and selling merchandise.
Hibbett's Privacy Policy
Candidates will have an option during the application process to withdraw their application prior to completion of the application. Throughout this online job application process, you will be asked to provide personal information about yourself. Please review Hibbett's Privacy Policy to understand how the information you provide will be utilized and safeguarded.
By clicking the Apply button, I acknowledge that I have read and understand the Hibbett's Privacy Policy. Further, I consent to the use of the same as my Electronic Agreement for purposes hereof. I acknowledge that I have a right to withdraw such consent at any time by contacting Hibbett.
Auto-ApplyAutomotive Mechanic/Technician
Orlando, FL job
Monro's family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.
Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company's regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.
Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.
Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.
Destination Monro -Your Career is Here!
Job Description
Automotive Mechanic/Technician
Pay: $16.00-35.00 per hour. Pay is based on experience and certifications. This role is eligible for additional compensation and incentives.
Responsible for the efficient, diagnosis, repair and maintenance of Guest's vehicles, the Automotive Technician position is a great way to start your career at Monro. Starting day 1 you will begin a comprehensive Technician training program, covering all aspects of your new role, while preparing you for the next. As an Automotive Technician for Monro, you will be an essential team member, performing repair services on Guest vehicles. More importantly, you will be part of a team working together to deliver 5 Star Guest experiences, while using your skills to take care of people, their cars and ensure our guests have safe, reliable transportation.
Responsibilities
* Perform brakes, suspension, tire installation, scheduled maintenance, diagnostics, and all manner of automotive repairs and maintenance, that you are qualified to perform
* Secure our guests approval to perform the work as a result of the diagnosis; and always maintain a clean, neat work area
* Complete thorough automotive vehicle inspections on every vehicle you service and perform any repairs and maintenance
* Test drive guest vehicles and use our shop truck in a safe manner to pick up inventory as needed
* Collaborate with teammates and provide leadership to General Service Technicians
#INDR23
Qualifications
Minimum Qualifications
* 2+ years of automotive technician experience
* Valid Driver License
* Own a basic set of automotive tools or participate in tool purchase program.
* Ability to work with hands overhead, stand for long periods and lift 50 lbs.
* Guest and team focused mindset
* Have and maintain an Automotive Technician State Inspector's license, where applicable.
Preferred Qualifications
* ASE automotive certification in at least one of A1-A8
* Automotive Technician State Inspector License
* Automotive technical school certificate/degree
Additional Information
Benefits
* Performance based incentives
* Paid vacation and holidays for Full-Time Teammates
* Reimbursement for ASE Certifications
* Reimbursement for State Inspection Licenses, where applicable
* 401k eligibility immediately upon hire
* Direct Deposit
* Employee Discounts
* Healthcare, Vision, and Dental for Full time teammates
* Employee Access Perks
* Career Advancement Opportunities
Your next Destination!
Growth Opportunity:
At Monro we're committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Assistant Automotive Store Manager
Orlando, FL job
Monro's family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.
Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company's regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.
Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.
Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.
Destination Monro -Your Career is Here!
Job Description
ASSISTANT AUTOMOTIVE STORE MANAGER
The Assistant Manager role is a full-time position and is hourly based upon needs of the business. The Assistant Manager is a key holder for the store and serves as the manager on duty (MOD) in the absence of the Store Manager, or when demand requires it. The Assistant Manager is responsible for assisting in managing the operations of an automotive retail service and repair store to meet or exceed service standards and to achieve Monro's performance and profitability goals. This position is expected to ensure that all teammates deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions, as well as consistently meeting guest expectations for time commitments and quality.
Responsibilities:
Schedule guest appointments for the most effective optimization of technician abilities in the efficient and timely completion of vehicle services/repairs
Help achieve Monro's sales goals by properly informing and recommending tire and service products and sales promotions.
Attend to all guest needs in areas of sales, service, complaints, and adjustments.
Build guest relationships to maximize customer satisfaction, loyalty, and retention.
Assist technicians in conveying repair and service needs to guests.
Ensure the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
Assist with inventory management to include the oversight of pulling of tires and parts, unloading and stocking inventory.
Provide direction and oversight to other technicians and assist where needed with services/repairs.
Assist in organizing the store's workflow to ensure that technician skill levels are utilized efficiently for completing vehicle services/repairs effectively and timely in accordance with Monro standards of operation.
Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.
Perform Store Manager functions as business needs dictate.
Perform other duties as assigned and required by direct supervisor.
Qualifications
Minimum Qualifications
High school or GED equivalent.
2+ years of automotive and sales experience
Valid Driver License
Ability to work with hands overhead, stand for long periods and lift 50 lbs.
Excellent communication skills and basic algebra to calculate figures and amounts such as discounts, interest, commissions proportions, and percentages.
Guest and team focused mindset
Monro conducts criminal background checks for those positions with security and/or financial responsibilities. All background checks are conducted in accordance with applicable federal, state and local law, including but not limited to the Fair Credit Reporting Act. No applicant will be automatically disqualified because of a criminal record. Rather, the Company will consider the nature of the crime(s), when it occurred, the applicant's explanation, and the relationship to the position sought in making its determination.
Preferred Qualifications
Automotive State Inspector License
ASE Automotive Certifications
Proven Automotive or Automotive Quick Lube sales experience
Leadership experience
Additional Information
Benefits:
Performance based incentives
Paid vacation and holidays for Full-Time Teammates
Reimbursement for ASE Certifications
Reimbursement for State Inspection Licenses, where applicable
401k eligibility immediately upon hire
Direct Deposit
Employee Discounts
Healthcare, Vision, and Dental for Full time teammates
Employee Access Perks
Career Advancement Opportunities
Your next Destination!
Growth Opportunity:
At Monro we're committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.