Coordinator, Security Services - Security Department - Full Time
Binghamton, NY jobs
Coordinates training, scheduling and other aspects of the security staff while also fulfilling the normal duties of Security Officer. Education, License & Cert: High school graduate or GED required. Associates Degree or higher is preferred.
Experience:
Minimum five years of experience required in the Safety and Security field with at least two years in a lead or supervisor role.
Essential Functions:
Serve as a full time Security Officer for the hospital, fulfilling all normal duties and working assigned shift.
Oversee the schedule of security personnel, ensuring 24/7 coverage is provided.
Participate in the provision of Non‐Violent Crisis Intervention training for personnel; will assist other Guthrie entities when needed.
Serves as the lead in training new hire Security Officers and ensuring competencies are achieved.
Coordinate and conduct security investigations in conjunction with department managers, leaders, and law enforcement.
Serve as the departmental timekeeper/approver for automated time and attendance.
Other Duties:
It is understood that this description is not intended to be all‐inclusive and that other duties may be assigned as necessary in the performance of this position.
Pay Range min $17/hr max $25.80/hr
About Us
Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you'll find staff members who have committed themselves to serving the community.
The Guthrie Clinic is an Equal Opportunity Employer.
The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
Case Management Coordinator
Tustin, CA jobs
Job Details Remote - Corp - Tustin, CA Full Time $22.00 - $24.00 Hourly Day
Join Liberty Dental Plan as a Case Management Coordinator, making a real impact in your Arizona community by helping members access the dental care they need. The Case Management Coordinator provides confidential, unbiased assistance to Liberty Dental Plan Medicaid enrollees in need of dental services who also have co-morbid special health care needs. The CMC supports enrollees by facilitating access to dental benefits, resolving barriers to care, and collaborating across divisions and external organizations to ensure holistic, quality service delivery.
📍 Location Requirement:
Candidates must live in Arizona
Essential Duties & Responsibilities
Inform enrollees of available covered dental benefits.
Assist enrollees in resolving conflicts and barriers to obtaining dental care.
Support enrollees in securing dental services and provide education on their rights and responsibilities.
Guide enrollees in accessing Liberty's complaints, appeals, and grievance processes.
Document cases and events accurately in Health Solutions Plus (HSP).
Manage telephone and email inquiries regarding services, dissatisfaction, and second opinions.
Educate enrollees on the Liberty Care Coordination Program.
Research and respond to inquiries, providing comprehensive written responses as needed.
Meet required turnaround times for cases and inquiries through various communication channels.
Collaborate effectively in a remote work environment with internal teams such as Member Services, Provider Relations, Claims, Grievances, Staff Dentists, and Leadership.
Interface with external entities including dental offices, health plan care coordinators, transportation vendors, hospitals, and community organizations.
Perform other duties as assigned.
Education & Experience Requirements
Associate degree or equivalent years of administrative experience required.
2+ years of experience in dental field preferred; insurance experience highly desired.
Registered Dental Hygienist (RDH) or Registered Dental Assistant (RDA) certification is a plus.
Proficient in Microsoft Excel, Word, and Outlook.
Strong verbal and written communication skills with the ability to compose comprehensive responses.
Strong critical thinking and problem-solving skills.
Excellent customer service and interpersonal skills.
Ability to work independently and collaboratively in a remote environment.
Bilingual in Spanish preferred (must be able to pass a dental terminology exam if applicable).
Knowledge of medical terminology preferred.
Location
Our employees are distributed in office locations in multiple markets across the United States. We are unable to hire or allow employees to work outside of the United States.
What Liberty Offers
Happy, healthy employees enhance our ability to assist our members and contribute more actively to their communities. That's why Liberty offers competitive and attractive benefit packages for our employees. We strive to care for employees in ways that promote wellness and productivity.
Our first-class benefits package supports employees and their dependents with:
Competitive pay structure and savings options to help you reach your financial goals.
Excellent 401(k) retirement benefits, including employer match, Roth IRA options, immediate vesting during the Safe Harbor period, and access to professional financial advice through Financial Engines.
Affordable medical insurance, with low-cost premiums for employee-only coverage. Liberty subsidizes the cost for eligible dependents enrolled in the plan.
100% employer-paid dental coverage for employees and eligible dependents.
Vision insurance with low-cost premiums for employee-only coverage and dependents.
Company-paid basic life and AD&D insurance, equal to one times your base salary, with options to purchase additional supplemental coverage.
Flexible Spending Accounts for healthcare and dependent care expenses.
Voluntary benefit programs, including accident, critical illness, and hospital indemnity insurance.
Long-term disability coverage.
Expansive wellness programs, including company-wide wellness challenges, BurnAlong memberships, and gym discounts.
Employee Assistance Program (EAP) to support mental health and well-being.
Generous vacation and sick leave policies, with the ability to roll over unused time.
10 paid company holidays.
Tuition reimbursement for eligible educational expenses.
Remote or hybrid work options available for various positions.
Compensation
In the spirit of pay transparency, the base salary range for this position is $22.00 - $24.00 hourly, not including fringe benefits or potential bonuses. At Liberty, your final base salary will be determined by factors such as geographic location, skills, education, and experience. We are committed to pay equity and also consider the internal equity of our current team members when making final compensation decisions.
Please note that the range listed represents the full base salary range for this role. Typically, offers are not made at the top of the range to allow for future salary growth.
Liberty Dental Plan commits to maintaining a work environment that acknowledges all individuals within the workplace and will continue to engage in practices that are inclusive of all backgrounds, experiences, and perspectives. We strive to have every person within the organization have a sense of belonging while encouraging individuals to unleash their full potential. Liberty will leverage diverse perspectives in building high performance teams and organizational culture.
Liberty Dental Plan will continue to strengthen and develop external partnerships by providing equitable health care access and improving population health in the communities we serve.
We comply with all applicable laws and regulations on non-discrimination in employment, recruitment, promotions, and transfers, as well as work authorization and employment eligibility verification requirements.
Sponsorship and Relocation Specifications
Liberty Dental Plan is an Equal Opportunity Employer / VETS / Disabled.
No relocation assistance or sponsorship available at this time.
Client Coordination Representative
Los Angeles, CA jobs
MSIG USA continues to grow!
MSIG USA is the US-based subsidiary of MS&AD Insurance Group Holdings, Inc., one of the world's top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business's unique risks.
Summary/Job Purpose:
The Client Coordination Representative is accountable to help with the development and retention of business within Mitsui Sumitomo Marine Management. The individual must plan, direct and collaborate with internal teams (e.g. Underwriting, Claims, Risk Engineering, Accounting and Senior Management as well as MSIJ (Head Office)) to address customers' needs and deliver superior customer service, grow MSMM's book of business and help add value to the bottom line.
Essential Functions:
Establishes, manages and maintains direct customer and broker relationships for renewal and new business opportunities. Analyzes and identifies client's service needs and communicates with internal teams and customers to provide customer support.
Establishes Marketing goals to assist with acquisition of new accounts, maintenance of existing accounts, and achievement of profitability. Assists Underwriting in achieving established loss ratio and renewal retention goals. Develops marketing plans for assigned territory and establishes long and short term goals to achieve profitable growth.
Proactively researches, analyzes and monitors key market factors to help MSMM take advantage of market opportunities and minimize adverse market impact. Recommends pricing strategy and provides feedback from the market to Underwriting and Management. Evaluates market reaction/satisfaction of MSMM products (pricing, coverage, services, etc.) and communicates the feedback to the appropriate departments.
Ensures effective control of territory's marketing results and that corrective action occurs so that business plan goals are achieved.
Supervisory Responsibilities:
This position has no supervisory responsibilities
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience Required:
High School Diploma or GED or equivalent is required. Bachelor's degree (B. A.) from four-year college or university preferred with an emphasis on Business, Management, or Economics preferred.
5+ years of successful experience in a marketing or sales role or strong customer service orientation is required.
It's an exciting time for our company and a great opportunity to join a financially sound and growing global insurance group!
It is the policy of MSIG USA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, MSIG USA will provide reasonable accommodations for qualified individuals with disabilities.
Copy of Case Coordinator
Irvine, CA jobs
Job DescriptionDescription:
About Us: Allcare Homecare is committed to providing exceptional care and support to individuals in need. We believe in empowering lives through compassion, dedication, and community-driven service. Our team is dedicated to ensuring the highest quality of care for those we serve, and we are looking for a motivated and empathetic Case Coordinator to join our mission.
Position Summary:
The Case Coordinator is responsible for managing and coordinating care plans, communicating with service providers, and ensuring the well-being of the individuals under our care. This role involves collaboration with medical professionals, families, and internal teams to create and maintain detailed care plans that meet the specific needs of each person served.
Key Responsibilities:
Develop, implement, and monitor care plans for individuals served, ensuring all medical, social, and emotional needs are addressed.
Coordinate with healthcare providers, social workers, and other stakeholders to facilitate comprehensive care.
Maintain accurate and up-to-date records, including medical information, service schedules, and care documentation.
Communicate regularly with families and guardians to provide updates and address concerns.
Ensure compliance with state and federal regulations, as well as company policies.
Conduct routine assessments and adjust care plans as necessary based on changes in condition or needs.
Support the onboarding and training of staff members as it pertains to care delivery.
Participate in audits, quality assurance measures, and continuous improvement initiatives.
Qualifications:
Bachelor's degree in Social Work, Healthcare Administration, or a related field preferred. (perfered not needed)
2+ years of experience in case management, healthcare, or social services.
Strong understanding of care planning, medical terminology, and state regulations.
Excellent communication, organizational, and problem-solving skills.
Ability to work both independently and collaboratively in a team environment.
Proficiency in Microsoft Office Suite and care management software (e.g., Axis Care).
Requirements:
CPR FIRST AID
Live Scan
NEG TB TEST WITHIN LAST TWO YEAR
Authorization Coordinator-Hybrid
New York, NY jobs
We invite you to come be a part of a growing, cutting-edge health plans department and leading home care organization with over 130 years in the business. In this role, you'll be responsible for efficiently handling authorization/service requests, collaborating across departments to resolve issues promptly, and ensuring effective and timely delivery of services.
What We Provide
* Referral bonus opportunities
* Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays
* Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
* Employer-matched 401k retirement saving program
* Personal and financial wellness programs
* Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care and commuter transit program
* Generous tuition reimbursement for qualifying degrees
* Opportunities for professional growth and career advancement and CEU credits
What You Will Do
* Creates and modifies authorizations and/or orders for new and existing Members in an accurate and timely manner
* Researches, troubleshoots, resolves authorization and/or order processing issues and discrepancies
* Completes activities, including but not limited to, inbound/outbound calls, as assigned, faxes and emails
* Coordinates with Providers and Members regarding authorization requests and/or activities
* Communicates with Care Management, Member Services, Membership and Eligibility and other internal departments regarding Member services, authorization requests and issues
Qualifications
Education:
* High School Diploma or equivalent required
Work Experience:
* Minimum of two years of experience in a customer service role required
* Excellent oral and written communication skills required
* Advanced personal computer skills, including Word, Excel or Access required
* Utilization Management experience preferred
Pay Range
USD $20.98 - USD $26.23 /Hr.
About Us
VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 "neighbors" who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
Care Coordinator
Brockton, MA jobs
MCCN Care Coordinator
40hrs per week (Hybrid - Remote flexibility when not working in the field)
General Statement of Duties: The MCCN Care Coordinator will provide LTSS care coordination activities to youth and adult Enrollees of MCCN to facilitate the appropriate delivery of health care services and improve health outcomes. Such activities may include organizing care and facilitating communication across medical, behavioral health, LTSS, social, and pharmacy providers, agencies, and supports.
This position requires regular travel within the Southeast Region. Efforts will be made to contain travel within 1 hour of the Brockton office or the applicant's home, but occasional travel outside 1 hour radius may occur.
Responsibilities:
Work collaboratively and effectively with care management, including Assigned or Engaged Enrollee, medical team and other providers to provide LTSS care management services.
Work collaboratively with the care team to complete and utilize the Comprehensive Assessment results, and work with Assigned or Engaged Enrollee to develop or update the LTSS Person Centered Treatment Plan within 122 days of assignment.
Ensure that the LTSS Person Centered Treatment Plan meets the requirements of EOHHS and notify the care team if changes have occurred to Assigned or Engaged Enrollee's functional status, including Activities of Daily Living (ADL) and Instrumental Activities of Daily Living (IADL) needs, since the completion of the Comprehensive Assessment.
Ensure the Assigned or Engaged Enrollee receives necessary assistance and accommodations to prepare for, fully participate in, and to the extent preferred, direct the care planning process.
Ensure that the Assigned or Engaged Enrollee receives assistance in understanding LTSS terms and LTSS concepts, including but not limited to information on their functional status; how family members, social supports and other individuals of their choosing can be involved in the care planning process; self-directed care options and assistance available to self-direct care; and LTSS services or programs that are available to meet their needs and for which they are potentially eligible.
Inform the Assigned or Engaged Enrollee about his or her options for specific LTSS services and programs and providers that may meet their needs.
Assess the Assigned or Engaged Enrollee for social services and identify community and social services and resources that may support the health and wellbeing of the Assigned or Engaged Enrollee.
Conduct assessment for Flexible Services for all Assigned or Engaged Enrollees who are enrolled in an ACO. If Flexible Services are identified, make recommendation to ACO for approval.
Coordinate all aspects of service delivery and promote integration with health care providers, BH providers, LTSS providers and community/social service provides that the Assigned or Engaged Enrollee may be receiving, as outlined in the LTSS Person Centered Treatment Plan.
Participate in Enrollee's care team meetings to ensure effective communication among all disciplines involved in individual's care.
Provide health and wellness coaching as directed by the Engaged Enrollee's care team and as indicated in the Enrollee's LTSS Person Centered Treatment Plan.
Maintain regular contact with Assigned or Engaged Enrollee to monitor and coordinate LTSS Person Centered Treatment Plan including quarterly face-to-face meetings.
Care Coordination activities include visiting locations in which the Enrollee is known to reside or visit; Conducting face-to-face home visits with the Enrollee on an initial and quarterly basis; complete in person follow up after discharge visit within 7 days following an Enrollee's inpatient discharge, discharge from twenty-four (24) hour diversionary setting, or transition to a community setting.
Support transitions of care by completing a follow up within seven (7) calendar days following an Enrollee's emergency department (ED) discharge. Coordinates clinical services and other supports for the Enrollee, as needed
Contacting the Enrollee's providers and collaterals to ensure accurate contact information when Assigned or Engaged Enrollees become unreachable.
Qualifications:
BA in social work, human services, nursing, psychology, sociology, or related field from an accredited college/university OR an Associate's degree and at least one year professional experience in the field OR at least three years of relevant professional experience.
Experience working with individuals with complex LTSS needs and credentialed as a community health worker, health outreach worker, peer specialist, or recovery coach desired. Care Coordination and Behavioral Health experience preferred.
Experience in navigating individual and family service systems and demonstrated the capacity to work collaboratively and effectively with families and community-based colleagues.
Ability to use Electronic Health Records (EHR) Systems to document and coordinate services.
Must be able to perform each essential duty satisfactorily.
Strong interpersonal skills in terms of developing a working relationship with a variety of individuals in a variety of context. Ability to communicate effectively verbally and in writing.
Strong organization skills with Attention to detail, multi-tasking skills, Prioritization skills, Analytical skills, Problem-solving skills, and Team skills.
Strongly prefer that a candidate will have a demonstrated understanding of and competence of Health Equity and in serving culturally diverse populations.
Commitment to MCCN values and mission.
Ability to travel on a regular basis; Must have valid driver's license and access to an automobile.
Ability to read and speak English. Fluency in other languages, including Spanish, Cape Verdean Creole, Haitian Creole preferred.
Strongly preferred experience in Microsoft Products and software i.e., Teams, Excel, Word, Outlook, etc.
Strong computer knowledge, including proficiency in contemporary Windows operating systems and Windows office suites with an emphasis on Word and Excel; ability to learn new systems; experience entering and working with data; and comfort and experience using mobile technologies.
Knowledge regarding psychiatric rehab and understanding of recovery model.
Strongly prefer that a candidate will have a demonstrated understanding of and competence of Health Equity and in serving culturally diverse populations.
Must be able to perform each essential duty satisfactorily.
Must hold a valid drivers' license. Must have access to an operational and insured vehicle and be willing to use it to transport members.
Must have ability to read English and communicate effectively in the primary language of the program to which he/she is assigned.
EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER
We at BAMSI appreciate your interest and consideration of roles in our organization. BAMSI is an equal opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identify, age, marital status, family responsibilities, pregnancy, genetic information, protected veteran or military status and regardless of whether the qualified applicants are individuals with disabilities. EEO is the Law ***************************************** Reasonable Accommodations for Applying/Recruitment Reasonable accommodations are adjustments made to remove workplace obstacles for qualified individuals with disabilities to apply for and perform their jobs. Applicants who qualify under the Americans with Disabilities Act, as amended, may be eligible for a reasonable accommodation in BAMSI's application and selection process. A request for an accommodation will not affect opportunities for employment within BAMSI. Arrangements can be made if you have a disability that requires an accommodation for completing an application form, interviewing or any part of the employment process. Requesting accommodations, in writing or verbally, can be initiated by a BAMSI employee, qualified applicant, or by someone acting on that person's behalf. Either call ************ or, send letter to Talent Acquisition, 15 Christy's Dr Brockton, MA 02301. Note: please do not use these contacts to follow-up on job inquiries.
Auto-ApplyCommercial Coordinator
Parsippany-Troy Hills, NJ jobs
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to
Accessibility
(accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st Shift (United States of America)
Please review the following job description:
This position is responsible for handling large volumes of files for NY & National Commercial transactions. Attention to detail, great communication skills (verbal & written) great organizational skills, and ability to multi-task in a fast-paced environment are essential for success in this position.
Responsibilities:
Extensive experience with National or NY commercial transactions
Serve as the point of contact for all parties to the transaction including, underwriters, clients and their respective counsel, lenders, brokers and third-party vendors.
Review title insurance products such as commitments, pro-formas, policies and endorsements with support of in-house legal team or agency counsel if necessary.
Work with Buyer/Seller and Lenders to clear and close transactions.
Assist Underwriter and Coordinators in preparing invoices on deals.
Firm understanding of Title bills and Title policies.
Analyze and review Purchase/Sale Agreements to ensure compliance with all terms and conditions of the same.
Experience with national commercial transactions, firm understanding of compliance and settlement including disbursements and funding.
Review Purchase/Sale Agreements to prepare closing statements
Confirm financial figures with all parties involved in the closing transactions.
Respond to and resolve all client and third-party inquiries in a timely manner.
Requirements
Candidates with experience and strong knowledge of Title Insurance are encouraged to apply.
5+ plus years of experience
Knowledge of SoftPro Select a plus
Great time management skills
Outstanding work ethic with the ability to work in both team oriented and self-directed environments.
Detail-oriented and professional; able to handle confidential information.
High level of accountability
Customer service oriented
The annual base salary for this position is $70,000.00 - $90,000.00.
Creative problem-solving skills
Ability to communicate effectively (written and verbal).
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being - physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.
CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.
EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify
Auto-ApplyTemp Behavioral Health Personal Care Coordinator
San Jose, CA jobs
FLSA Status: Non-Exempt Department: Health Services Reports To: Director, Behavioral Health The Behavioral Health Services Personal Care Coordinator is responsible for supporting and coordinating internal and external resources for members referred to case management programs for all lines of business in compliance with all applicable state and federal regulatory requirements, SCFHP policies and procedures, and business requirements.
ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below.
* Work with case managers to assist members navigating the healthcare delivery system and home and community-based service to facilitate access related to medical, psychosocial and behavioral health benefits and services.
* Monitor and respond to inbound case management inquiries and referrals and escalate to clinical staff, as appropriate.
* Provide outreach to members to facilitate timely completion of Health Risk Assessments (HRA's) by telephone, mail or in person, as needed.
* Support the coordination of member care with PCP, Specialists, Behavioral Health and Long Term Services and Supports providers and other stakeholders to assist member to achieve or maintain a level of functional independence which allows them to remain at home or in the community.
* Assist with coordinating the involvement of the interdisciplinary care team (ICT) members including the member and/or their family/responsible party to implement the individualized care plan (ICP). Oversee correspondence related to care plans. Document ICT meetings following SCFHP policies and procedures.
* Support successful transition of care for members who move between care settings by coordinating services for medical appointments, pharmacy assistance and by facilitating utilization review. Assist to ensure follow up for psychiatric hospitalizations for members to obtain psychiatric/behavioral health care.
* Follow UM policies and procedures for new authorization requests. May conduct data entry into the authorization software application system and determination notification to member and/or provider in accordance with regulatory timeframes.
* Produce and distribute internal reports that may include QI reports, member admission and discharge reports and external stakeholder reports, as appropriate.
* Follow established Health Services policies and procedures and use available resources to respond to member and/or provider inquiries and resolve any concerns in an accurate, timely, respectful, professional and culturally competent manner.
* Maintain knowledge of current resources in communities served by our members to support case management goals.
* Develop effective and professional working relationships with internal and external stakeholders and partners. Communicate effectively with members and providers orally and in writing.
* May support and conduct non-clinical training in accordance with training guidelines and protocols; provide input and develop training and reference materials. May develop Behavioral Health department orientation binder and assist with onboarding of new employees.
* Identify issues and trends (data, systems, member, provider, other) as well as general departmental questions/concerns; report relevant information to management; and make recommendations to improve operations.
* Collaborate with team members on improvement efforts across-departments regarding quality improvement projects, optimization of utilization management, and member satisfaction.
* Attend and actively participate in daily, weekly, and monthly departmental meetings, in-services, training, coaching sessions and external stakeholder meetings.
* Understanding of Behavioral Health and 1115 Waiver programs, including Alcohol and Drug Services and assess members for appropriate referrals into these programs. May be required to facilitate Behavioral Health Treatment (BHT) services, including identification of providers, timely access to assessment and treatment.
* Perform other duties as required or assigned.
REQUIREMENTS - Required (R) Desired (D)
The requirements listed below are representative of the knowledge, skill, and/or ability required or desired.
* Bachelor's Degree in a health related field or equivalent experience, training or coursework. (R)
* Minimum three years of relevant experience in a healthcare or community setting providing care coordination of health and/or social services. (R)
* Maintenance of a valid California driver's license and acceptable driving record, in order to drive to and from offsite meetings or events; or ability to use other means of transportation to attend offsite meetings or events. (R)
* Knowledge of Medicare and/or Medi-Cal benefits, community resources and principals of case management. (D) Knowledge of medical terminology. (D)
* Knowledge of Santa Clara County Health and Social Services. (D)
* Proficient in adapting to changing situations and efficiently alternating focus between telephone and non-telephone tasks to support department operations as dictated by business needs. (R)
* Ability to consistently meet accuracy and timeline requirements to maintain regulatory compliance. (R)
* Ability to work within an interdisciplinary team structure. (R)
* Working knowledge of and the ability to efficiently operate all applicable computer software including computer applications such as Outlook, Word, Excel, and specific case management programs. (R )
* Ability to use a keyboard with moderate speed and a high level of accuracy. (R)
* Excellent communication skills including the ability to express oneself clearly and concisely when providing service to SCFHP internal departments, members, providers and outside entities over the telephone, in person or in writing. (R)
* Ability to think and work effectively under pressure and accurately prioritize and complete tasks within established timeframes. (R)
* Ability to assume responsibility and exercise good judgment when making decisions within the scope of the position. (R)
* Ability to maintain confidentiality. (R)
* Ability to comply with all SCFHP policies and procedures. (R)
* Ability to perform the job safely and with respect to others, to property and to individual safety. (R)
WORKING CONDITIONS
Generally, duties are primarily performed in an office environment while sitting or standing at a desk. Incumbents are subject to frequent contact with and interruptions by co-workers, supervisors, and plan members or providers in person, by telephone, and by work-related electronic communications.
PHYSICAL REQUIREMENTS
Incumbents must be able to perform the essential functions of this job, with or without reasonable accommodation:
* Mobility Requirements: regular bending at the waist, and reaching overhead, above the shoulders and horizontally, to retrieve and store files and supplies and sit or stand for extended periods of time; (R)
* Lifting Requirements: regularly lift and carry files, notebooks, and office supplies that may weigh up to 5 pounds; (R)
* Visual Requirements: ability to read information in printed materials and on a computer screen; perform close-up work; clarity of vision is required at 20 inches or less; (R)
* Dexterity Requirements: regular use of hands, wrists, and finger movements; ability to perform repetitive motion (keyboard); writing (note-taking); ability to operate a computer keyboard and other office equipment (R)
* Hearing/Talking Requirements: ability to hear normal speech, hear and talk to exchange information in person and on telephone; (R)
* Reasoning Requirements: ability to think and work effectively under pressure; ability to effectively serve customers; decision making, maintain a concentrated level of attention to information communicated in person and by telephone throughout a typical workday; attention to detail. (R)
ENVIRONMENTAL CONDITIONS
General office conditions. May be exposed to moderate noise levels
Commercial Coordinator
Parsippany-Troy Hills, NJ jobs
**The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.** _If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to_ Accessibility (careers@crcgroup.com?subject=Accommodation%20request) _(accommodation requests only; other inquiries won't receive a response)._
**Regular or Temporary:**
Regular
**Language Fluency:** English (Required)
**Work Shift:**
1st Shift (United States of America)
**Please review the following job description:**
This position is responsible for handling large volumes of files for NY & National Commercial transactions. Attention to detail, great communication skills (verbal & written) great organizational skills, and ability to multi-task in a fast-paced environment are essential for success in this position.
**Responsibilities:**
+ Extensive experience with National or NY commercial transactions
+ Serve as the point of contact for all parties to the transaction including, underwriters, clients and their respective counsel, lenders, brokers and third-party vendors.
+ Review title insurance products such as commitments, pro-formas, policies and endorsements with support of in-house legal team or agency counsel if necessary.
+ Work with Buyer/Seller and Lenders to clear and close transactions.
+ Assist Underwriter and Coordinators in preparing invoices on deals.
+ Firm understanding of Title bills and Title policies.
+ Analyze and review Purchase/Sale Agreements to ensure compliance with all terms and conditions of the same.
+ Experience with national commercial transactions, firm understanding of compliance and settlement including disbursements and funding.
+ Review Purchase/Sale Agreements to prepare closing statements
+ Confirm financial figures with all parties involved in the closing transactions.
+ Respond to and resolve all client and third-party inquiries in a timely manner.
**Requirements**
+ Candidates with experience and strong knowledge of Title Insurance are encouraged to apply.
+ 5+ plus years of experience
+ Knowledge of SoftPro Select a plus
+ Great time management skills
+ Outstanding work ethic with the ability to work in both team oriented and self-directed environments.
+ Detail-oriented and professional; able to handle confidential information.
+ High level of accountability
+ Customer service oriented
The annual base salary for this position is $70,000.00 - $90,000.00.
+ Creative problem-solving skills
+ Ability to communicate effectively (written and verbal).
+ Ability to work in a fast-paced environment and handle multiple tasks simultaneously
**General Description of Available Benefits for Eligible Employees of CRC Group:** At CRC Group, we're committed to supporting every aspect of teammates' well-being - physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.
**_CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace._**
EEO is the Law (************************************************************************************************** Pay Transparency Nondiscrimination Provision E-Verify (********************************************** Contents/E-Verify\_Participation\_Poster\_ES.pdf)
Join CRC Group, a leader in specialty wholesale insurance, and take your career to new heights. We're a dynamic team dedicated to innovation, collaboration, and excellence.
Why CRC Group?
- Growth: Advance your career with our learning and leadership development programs.
- Innovation: Work in a forward-thinking environment that values new ideas.
- Community: Be part of a supportive team that celebrates success together.
- Benefits: Enjoy competitive compensation, health benefits, and retirement plans.
Who We're Looking For
We seek passionate individuals who thrive in a fast-paced, collaborative environment. If you value integrity and are driven to succeed, CRC Group is the place for you.
Commercial Coordinator
Parsippany-Troy Hills, NJ jobs
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st Shift (United States of America)
Please review the following job description:
This position is responsible for handling large volumes of files for NY & National Commercial transactions. Attention to detail, great communication skills (verbal & written) great organizational skills, and ability to multi-task in a fast-paced environment are essential for success in this position.
Responsibilities:
* Extensive experience with National or NY commercial transactions
* Serve as the point of contact for all parties to the transaction including, underwriters, clients and their respective counsel, lenders, brokers and third-party vendors.
* Review title insurance products such as commitments, pro-formas, policies and endorsements with support of in-house legal team or agency counsel if necessary.
* Work with Buyer/Seller and Lenders to clear and close transactions.
* Assist Underwriter and Coordinators in preparing invoices on deals.
* Firm understanding of Title bills and Title policies.
* Analyze and review Purchase/Sale Agreements to ensure compliance with all terms and conditions of the same.
* Experience with national commercial transactions, firm understanding of compliance and settlement including disbursements and funding.
* Review Purchase/Sale Agreements to prepare closing statements
* Confirm financial figures with all parties involved in the closing transactions.
* Respond to and resolve all client and third-party inquiries in a timely manner.
Requirements
* Candidates with experience and strong knowledge of Title Insurance are encouraged to apply.
* 5+ plus years of experience
* Knowledge of SoftPro Select a plus
* Great time management skills
* Outstanding work ethic with the ability to work in both team oriented and self-directed environments.
* Detail-oriented and professional; able to handle confidential information.
* High level of accountability
* Customer service oriented
The annual base salary for this position is $70,000.00 - $90,000.00.
* Creative problem-solving skills
* Ability to communicate effectively (written and verbal).
* Ability to work in a fast-paced environment and handle multiple tasks simultaneously
General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being - physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.
CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.
EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify
Auto-ApplyConsolidation Coordinator
Boston, MA jobs
The Consolidation Coordinator is a dynamic and pivotal role within our bustling inbound/outbound phone center, dedicated to transforming participants' retirement experiences by seamlessly consolidating their external retirement accounts into John Hancock 401ks.
As a Consolidation Coordinator, you will be the trusted guide for John Hancock participants, expertly navigating them through the consolidation process to ensure effortless asset management in a single, streamlined account. This thrilling opportunity is perfect for anyone eager to launch an exciting career in the retirement industry. Our enthusiastic team will champion your quest to obtain FINRA licenses and provide you with comprehensive education in the ever-evolving retirement plan industry. Join us and be part of a transformative journey!
* This is a hybrid role based out of our Boston office *
Responsibilities:
Member of an in-bound/out-bound phone-based team focused on driving new roll-in assets for John Hancock
Educate and help 401(k) participants to better understand the benefits of consolidating their retirement assets into their JH 401(k)
Assist new and existing 401(k) participants throughout the roll-in process. This would generally include obtaining authorization on rollover paperwork and contacting plan providers, plan administrators, and third-party administrators
Qualify opportunities and help follow-up on outstanding cases
Work directly with financial intermediaries (Plan Consultants (TPAs) and Financial Advisors) and ultimately channel roll-in business into the JH 401(k) plan
Deliver superior service in a professional manner
Enter and prioritize workflows necessary to track potential roll-in opportunities
Share successful education and process improvement ideas in a team environment
Proactively share knowledge to ensure team objectives are met
Key Shared Responsibilities:
Contributing to team goals
Taking inbound calls as necessary
Handling smaller, segmented cases
Required Qualifications:
Bachelor's Degree with a focus on Business and/or Finance
FINRA Series 6 and 63 required within 6 months of hire
Some financial services industry experience preferred
Ability to efficiently promote the benefits of the program and the services we provide
Strong service and overall communication/negotiation skills
Ability to consult with all customers
Ability to succeed in a team environment
Being able to work independently toward mutual goals/targets
Detail oriented with the ability to prioritize and remain organized in a multiple task environment
When you join our team:
We'll empower you to learn and grow the career you want.
We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we'll support you in shaping the future you want to see
#LI-JH
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit *************************************************
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact ************************.
Working Arrangement
Hybrid
Salary & Benefits
Salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Please contact ************************ for additional information.
Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.
Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify I Pay Transparency
Company: John Hancock Life Insurance Company (U.S.A.)
Auto-ApplyRadiology Coordinator
New York, NY jobs
Health Center Inc. (also known as The New York Hotel Trades Council and Hotel Association of NYC, Inc Employee Benefit Funds) is a NYC based healthcare organization with ambulatory care facilities staffed with a wide range of health professionals to provide extensive medical and diagnostic services. We have an opening for a Radiology Coordinator mainly out of our Long Island City (Queens) location, but will be expected to travel to our other location at an ad-hoc basis (Harlem, Midtown, and Brooklyn). The Radiology Coordinator will coordinate workflow for radiologic services and all aspects of initial registration and verification of eligibility. They will also collaborate with other members of the health center staff to ensure timely provision of services and ensure that radiology records are complete, up to date, readily accessible, secure, and in compliance with other policies and regulations.
Duties and responsibilities:
Monitor daily patient schedules and emergency procedure add-ons, monitor department workflows, update schedules according to staffing and coverage
Monitor patient wait time and inquiries
Enter abnormal results in RIS for positive results tracking, monitor offsite reports
Update mammography bi-rad results, notify physicians of status in FEMR
Perform monthly health center stat report, schedule departmental staff meetings
Monitor radiology task list, inventory/supplies check and requests
Ensure quarterly equip procedures are performed,
Ensure all departments comply with MQSA and NYC DOH standards
Ensure staff is completing daily tasks
Coordinate with other supervisors to ensure patient and staff satisfaction
Education and experience:
High school diploma
Experience in a health care setting
Excellent interpersonal, verbal, and written communication skills
Experience working within Radiology department
We offer a competitive salary including, but not limited to, the following benefits:
Medical, Dental, and Vision health benefits at no cost to all benefits-eligible employees and their eligible dependents
Paid Time Off (Vacation, Personal, Sick days, and paid Holidays)
401(k) Plan
Life Insurance
Tuition Reimbursement
Member's Health Assistance Program
Pre-Paid Legal Services
Wellness Benefits
Auto-ApplyRADIOLOGY COORDINATOR
New York, NY jobs
Health Center Inc. (also known as The New York Hotel Trades Council and Hotel Association of NYC, Inc Employee Benefit Funds) is a NYC based healthcare organization with ambulatory care facilities staffed with a wide range of health professionals to provide extensive medical and diagnostic services. We have an opening for a Radiology Coordinator mainly out of our Long Island City (Queens) l ocation, but will be expected to travel to our other location at an ad-hoc basis (Harlem, Midtown, and Brooklyn). The Radiology Coordinator will coordinate workflow for radiologic services and all aspects of initial registration and verification of eligibility. They will also collaborate with other members of the health center staff to ensure timely provision of services and ensure that radiology records are complete, up to date, readily accessible, secure, and in compliance with other policies and regulations.
Duties and responsibilities:
Monitor daily patient schedules and emergency procedure add-ons, monitor department workflows, update schedules according to staffing and coverage
Monitor patient wait time and inquiries
Enter abnormal results in RIS for positive results tracking, monitor offsite reports
Update mammography bi-rad results, notify physicians of status in FEMR
Perform monthly health center stat report, schedule departmental staff meetings
Monitor radiology task list, inventory/supplies check and requests
Ensure quarterly equip procedures are performed,
Ensure all departments comply with MQSA and NYC DOH standards
Ensure staff is completing daily tasks
Coordinate with other supervisors to ensure patient and staff satisfaction
Education and experience:
High school diploma
Experience in a health care setting
Excellent interpersonal, verbal, and written communication skills
Experience working within Radiology department
We offer a competitive salary including, but not limited to, the following benefits:
Medical, Dental, and Vision health benefits at no cost to all benefits-eligible employees and their eligible dependents
Paid Time Off (Vacation, Personal, Sick days, and paid Holidays)
401(k) Plan
Life Insurance
Tuition Reimbursement
Member's Health Assistance Program
Pre-Paid Legal Services
Wellness Benefits
Auto-ApplyGrievance and Appeals Coordinator
San Jose, CA jobs
FLSA Status: Non-Exempt Department: Grievance and Appeals Reports To: Supervisor, Grievance and Appeals Employee Unit: Employees in this classification are represented by Service Employees International Union (SEIU) Local No. 521
The Grievance and Appeals Coordinator is responsible for the beginning-to-end process of receiving, researching and resolving of new and existing member and provider grievance and appeals cases for all lines-of-business including any escalated step of the grievance and appeals process in accordance with state and federal regulatory requirements and SCFHP policies and procedures as set forth for each line of business.
ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty listed below satisfactorily.
* Act as a back-up to the Grievance and Appeals Intake Specialist during times of high volume work and/or staffing shortages to ensure appropriate intake of new and existing grievance and appeal cases, assessing the priority of each case and routing to the appropriate staff.
* Ensure grievance and appeals cases are accurate and include the necessary elements for processing and resolving, giving special attention to those identified as "Expedite". Create clear and concise documentation in applicable system(s).
* Use good judgment and department resources to identify all issues and required actions within a case, appropriately categorize cases and identify required actions in accordance with state and federal regulations.
* Produce and manage outbound documents, correspondence and reports in a manner that meets required timeframes.
* Ensure adherence with state and federal regulatory timeframes for handling cases including acknowledging cases, resolving cases, monitoring effectuation of resolution, completing resolution letters and communicating with members and providers within required timeframes.
* Prepare case files for State Fair Hearings, Independent Review Entities or other escalated types of cases, including documentation of the Statement of Position and case narratives. Represent SCFHP in any hearing proceedings.
* Develop effective and professional working relationships with internal and external stakeholders and partners. Communicate effectively with members and providers orally and in writing.
* Contact members and providers to seek additional information or clarification regarding grievance and appeals cases and review and resolve issues by requesting medical records, notice of action, or any other pertinent information related to grievances and appeals from medical groups, delegated entities and/or providers.
* Perform complete, accurate and consistent data entry into system software applications in accordance with policies, procedures and instruction from the Manager of Grievance and Appeals Operations.
* Maintain case files by ensuring that they are documented in accordance with state and federal requirements and organized in a manner that adheres to SCFHP standards and audit requirements.
* Participate in retrospective audit and review of cases and complete and correct gaps or errors in data.
* Identify operational issues and trends with SCFHP, delegates and other external stakeholders. Communicate these issues internally and externally and assist in formulating appropriate remediation plans.
* Assist the Manager of Grievance and Appeals Operations and peers with special projects. Work collaboratively and cross-functionally with other departments to facilitate appropriate resolutions. Work as a team to complete departmental tasks to meet deadlines and accomplish department objectives.
* Attend and actively participate in Grievance and Appeals Committee meetings, operational meetings and department meetings, trainings and coaching sessions.
* Perform other related duties as required or assigned.
REQUIREMENTS - Required (R) Desired (D)
The requirements listed below are representative of the knowledge, skill, and/or ability required or desired.
* High School diploma or GED. (R)
* Associate's degree or equivalent experience, training or coursework. (D)
* Minimum two years of experience in customer service, provider service, health service, or pharmacy in a managed care or health care environment handling escalated or complex issues. (R)
* Knowledge of health plan benefits, processes and operations. (R)
* Prior experience with commercial, Medi-Cal and/or Medicare programs and working with the underserved populations. (R)
* Work weekends and company holidays as needed based on business regulatory requirements. (R)
* Spanish, Vietnamese, Chinese, or Tagalog language bi-lingual skills. (D)
* Detail-oriented with the ability to conduct research and identify steps required to resolve issues and follow through to effectuation.(R)
* Proficient in adapting to changing situations and efficiently alternating focus between tasks to support the Grievance and Appeals Department operations as dictated by business needs (R)
* Ability to consistently meet grievance and appeals accuracy and timeline requirements by achieving regulatory standards. (R)
* Working knowledge of and the ability to efficiently operate all applicable computer software including computer applications such as Outlook, Word and Excel. (R)
* Ability to use keyboard with moderate speed and a high level of accuracy. (R)
* Excellent communications skills including the ability to express oneself clearly and concisely when providing service to SCFHP internal departments, Members, Providers and outside entities over the telephone, in person or in writing. The ability to remain calm and de-escalate tense situations. (R)
* Ability to think and work effectively under pressure and accurately prioritize and complete tasks within established timeframes. (R)
* Ability to assume responsibility and exercise good judgment when making decisions within the scope of the position. (R)
* Ability to maintain confidentiality. (R)
* Ability to comply with all SCFHP policies and procedures. (R)
* Ability to perform the job safely with respect to others, to property and to individual safety. (R)
WORKING CONDITIONS
Generally, duties are primarily performed in an office environment while sitting or standing at a desk. Incumbents are subject to frequent contact with and interruptions by co-workers, supervisors, and plan members or providers in person, by telephone, and by work-related electronic communications.
PHYSICAL REQUIREMENTS
Incumbents must be able to perform the essential functions of this job, with or without reasonable accommodation:
* Mobility Requirements: regular bending at the waist, and reaching overhead, above the shoulders and horizontally, to retrieve and store files and supplies and sit or stand for extended periods of time; (R)
* Lifting Requirements: regularly lift and carry files, notebooks, and office supplies that may weigh up to 5 pounds; (R)
* Visual Requirements: ability to read information in printed materials and on a computer screen; perform close-up work; clarity of vision is required at 20 inches or less; (R)
* Dexterity Requirements: regular use of hands, wrists, and finger movements; ability to perform repetitive motion (keyboard); writing (note-taking); ability to operate a computer keyboard and other office equipment; (R)
* Hearing/Talking Requirements: ability to hear normal speech, hear and talk to exchange information in person and on telephone; (R)
* Reasoning Requirements: ability to think and work effectively under pressure; ability to effectively serve customers; decision making, maintain a concentrated level of attention to information communicated in person and by telephone throughout a typical workday; attention to detail. (R)
ENVIRONMENTAL CONDITIONS
General office and call center conditions. May be exposed to moderate noise levels.
Project Coordinator
Kansas City, MO jobs
Responsibilities * Receives and responds to routine client and subcontractor inquiries, maintains documentation of communications, existing issues, and issue resolutions, referring complex inquiries to more senior staff * Responsible for the enrollment of sponsors and subcontractors into Lockton's CIP software program.
* Calculate and validate accuracy of enrollment forms; send copies of estimated deducts to sponsor and subcontractors.
* Responsible for entering gathered data from sponsor and subcontractors into the CIP software system. Coordinator will be responsible for notifying insurance carriers of subcontractor's enrollment and follow up of carrier issued policies.
* Collect and confirm subcontractor payroll and man-hour tracking information with subsequent data entry into the software system.
* Responsible for collection of subcontractor certificate of insurance and monitoring for accuracy and expiration of certificates with subsequent data entry into the software system.
* Verify accuracy and distribution of weekly enrollment reports to project management team.
* Other related duties as required and assigned.
* Examine certificates of insurance for completeness, deficiencies, and conformance to clients' requirements.
* Follow up with insurance agents/brokers to verify policy coverage and cancellations.
* Interface with clients to obtain policy verification, approvals and other inquiries about compliance matters.
* Follow established review process.
* Become proficient in the company certificate of insurance software.
* Process insurance documents into company software with accuracy and timeliness.
* Run reports and compliance metrics for clients.
* Ability to comprehend insurance policies, cancellations, reinstatements, endorsements, and other insurance related documents.
* Other related duties as required and assigned.
Underwriting Coordinator
Rock Hill, NY jobs
The Property and Casualty Underwriting Coordinator is responsible for maintaining comprehensive documentation related to insurance applications and underwriting submissions. The role coordinates the renewal process and underwrites individual insurance applications for property and casualty coverage. They conduct audits, ensure compliance with policies and regulations, and deliver excellent customer service.
What will your job entail?
Job Responsibilities:
• Maintains accurate and up-to-date data, electronic and physical files for underwriting records, policies, and endorsements. Documents underwriting decisions via automated desktop systems and tools.
• Supports the collection, validation, and organization of data related to insurance applications and underwriting submissions.
• Coordinates the renewal process by gathering necessary information, preparing renewal documents, and assisting in client communications.
• Coordinates with others to manage production activities such as submissions, quotes, declines, binds, issuance, etc. to provide accurate, timely, and quality service to clients.
• Underwrites individual insurance applications for Property and Casualty coverage, applying established guidelines for policy issuance, considering both standard and substandard criteria.
• Ensures that underwriting activities adhere to company policies, industry regulations, and compliance standards.
• Assists in internal and external audits by providing documentation and information related to underwriting activities.
• Collaborates with underwriting teams to relay information, coordinate tasks, and support the overall underwriting process.
• Communicates with clients, brokers, and underwriters to gather additional information, clarify details, and address inquiries regarding underwriting submissions.
• Delivers excellent customer service by addressing inquiries, resolving issues, and ensuring a positive experience for clients and stakeholders.
Work Experience and Education:
• A minimum of 6 months of experience in Underwriting coordination, Administrative Support or Customer service roles in insurance industry is preferred.
Licenses & Certifications:
• Must meet minimum requirements for state P&C and/or surplus line licenses.
Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.
How We Support Our Teammates
Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them - and their family members - achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.
The target hourly rate range for this position is $20.45 - $25.00 per hour.
The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website *****************************
We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at *************
The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Auto-ApplyAuthorization Coordinator
New York, NY jobs
We invite you to come be a part of a growing, cutting-edge health plans department and leading home care organization with over 130 years in the business. In this role, you'll be responsible for efficiently handling authorization/service requests, collaborating across departments to resolve issues promptly, and ensuring effective and timely delivery of services.
What We Provide
* Referral bonus opportunities
* Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays
* Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
* Employer-matched 401k retirement saving program
* Personal and financial wellness programs
* Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care and commuter transit program
* Generous tuition reimbursement for qualifying degrees
* Opportunities for professional growth and career advancement and CEU credits
What You Will Do
* Creates and modifies authorizations and/or orders for new and existing Members in an accurate and timely manner
* Researches, troubleshoots, resolves authorization and/or order processing issues and discrepancies
* Completes activities, including but not limited to, inbound/outbound calls, as assigned, faxes and emails
* Coordinates with Providers and Members regarding authorization requests and/or activities
* Communicates with Care Management, Member Services, Membership and Eligibility and other internal departments regarding Member services, authorization requests and issues
Qualifications
Education:
* High School Diploma or equivalent required
Work Experience:
* Minimum of two years of experience in a customer service role required
* Excellent oral and written communication skills required
* Advanced personal computer skills, including Word, Excel or Access required
* Utilization Management experience preferred
Pay Range
USD $20.98 - USD $26.23 /Hr.
About Us
VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 "neighbors" who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
Authorization Coordinator (Weekend Shift)
New York, NY jobs
We invite you to come be a part of a growing, cutting-edge health plans department and leading home care organization with over 130 years in the business. In this role, you'll be responsible for efficiently handling authorization/service requests, collaborating across departments to resolve issues promptly, and ensuring effective and timely delivery of services.
What We Provide
* Referral bonus opportunities
* Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays
* Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
* Employer-matched 401k retirement saving program
* Personal and financial wellness programs
* Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care and commuter transit program
* Generous tuition reimbursement for qualifying degrees
* Opportunities for professional growth and career advancement and CEU credits
What You Will Do
* Creates and modifies authorizations and/or orders for new and existing Members in an accurate and timely manner
* Researches, troubleshoots, resolves authorization and/or order processing issues and discrepancies
* Completes activities, including but not limited to, inbound/outbound calls, as assigned, faxes and emails
* Coordinates with Providers and Members regarding authorization requests and/or activities
* Communicates with Care Management, Member Services, Membership and Eligibility and other internal departments regarding Member services, authorization requests and issues
Qualifications
Education:
* High School Diploma or equivalent required
Work Experience:
* Minimum of two years of experience in a customer service role required
* Excellent oral and written communication skills required
* Advanced personal computer skills, including Word, Excel or Access required
* Utilization Management experience preferred
Pay Range
USD $20.98 - USD $26.23 /Hr.
About Us
VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 "neighbors" who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
Field Project Coordinator (55814)
Sacramento, CA jobs
Job Details Salary Range: Undisclosed Job Category: Facilities & Real Estate About A-MAX Start Your Career at A-MAX Insurance! At A-MAX Insurance, we are growing fast, and we want YOU to be part of our success! For over 20 years, we have been helping our employees grow and reach their goals, and we are looking for motivated people ready to start their journey with us.
About A-MAX Insurance:
A-MAX is an industry leader that specializes in providing low-cost insurance to thousands of customers and businesses. We are dedicated to exceeding expectations by continuing to set forth our commitment of providing excellent service, affordable rates, and convenient locations. We believe that buying insurance should be quick, easy, and hassle-free; which is why we have made it our mission to simplify insurance by providing easy-to-understand, customized policies that best fit the needs and budgets of our customers.
A-MAX actively fosters the growth of our employees and company to maximize our positive impact on the community. Our motivation is to provide sustainable career opportunities for our employees and reward them for their dedication and commitment. A-MAX has aided in the economic growth of local communities by more than tripling our workforce and adding more jobs in low-to-middle-income neighborhoods.
Why Join Us?
Compensation
* Competitive Salary
* Annual Bonus
* Weekly Payroll
Comprehensive Benefits
* Medical, Dental, and Vision Insurance
* Voluntary Benefits
* FREE Basic Life Insurance & Long-Term Disability Coverage
Time Off & Work-Life Balance
* Paid Time Off (PTO)
* Hybrid work schedule
* Paid Holidays
Financial Security & Retirement
* 401(k) Retirement Savings Plan with up to a 4% Company Match
* Short Waiting Period for Retirement Benefits
Career Growth & Support
* Opportunities for Internal Advancement
* Opportunity to lead enterprise-wide initiatives in a rapidly growing company.
* Work in a dynamic, innovative, and collaborative environment.
About the Position
What We are Looking for:
The Field Project Coordinator supports project delivery by working primarily on-site across retail locations. This role will be the on-site contact for vendors, materials, and daily field needs to support the expansion department. The Field Project Coordinator will be responsible to ensuring tasks are completed within provided work guidelines, resolve issues and escalating issues immediately.
Salary- $70,300 with a $300/monthly vehicle allowance in lieu of mileage reimbursement.
Key Responsibilities
Field / Site Coordination
* Be on-site at active project locations to support day-to-day execution.
* Coordinate site logistics: access, staging areas, deliveries, permits, inspections, and signoffs.
* Serve as the first point of contact for field crews and subcontractors for operational needs.
* Conduct property inspections.
* Complete new store set ups, ensure cleanliness and conduct small handy man work as needed.
* Submit permits and licenses for processing with city/state officials as needed.
* Ensure items are completed to brand and service standards, creating consistent customer experience.
Vendor & Stakeholder Communication
* Communicate updates to internal teams, vendors and management.
* Ensure issues are documented, assigned, and resolved quickly to avoid service disruptions.
Documentation & Reporting
* Collect and organize field documentation (daily logs, photos, checklists, change requests, invoices).
* Update project trackers and dashboards with progress, costs, and status.
* Inventory control
* Support closeout activities: punch lists, completion reports, warranty/turnover packets.
Safety & Quality Support (Retail Environments)
* Help enforce site safety and professionalism requirements (clean setup, safe walkways, proper signage, incident reporting).
Required Qualifications
* 2+ years of project coordination experience with significant field/on-site time.
* Strong organizational skills with the ability to manage multiple sites or workstreams.
* Solid communication skills
* Proficient in Microsoft Office and/or Gmail; PM tools a plus.
* Valid driver's license and reliable transportation.
Work Environment & Physical Requirements
* Travel to sites throughout California with focus in Northern California
* Majority of time in the field/on-site; some admin time required.
* Ability to stand for extended periods, walk sites/events, and lift up to ~50 lbs
* Occasional evenings/weekends depending on field activation schedules.
At A-MAX Insurance, we believe in people. If you are passionate about educating customers regarding their insurance choices, solving real problems, and growing your new career as an Insurance Sales Agent, A-MAX Insurance is for you. Apply Now!
For information on A-MAX Insurance & Affiliates, including more information on employee benefits and our company culture, visit our website at *************************************
A-MAX Insurance & Affiliates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Sales Enablement Coordinator
Kansas City, MO jobs
As a leader in Medicare health insurance distribution, Spring Venture Group guides people through one of their most important life decisions - finding the right insurance coverage. We are on a mission to be the most trusted partner for our customers and our people, enabling empowered decisions along the journey to health and financial well-being.
Spring Venture Group offers incredible culture, benefits, and fantastic income potential in a stable and successful work environment at a Medicare agency. This starts with a workplace that empowers people to do their best work. Come build a rewarding career and make a meaningful impact on peoples' lives in an environment that values your determination. Join our diverse, inclusive team and get ready to crush your goals!
Job Description
The Sales Enablement Coordinator is responsible for the successful coordination of all Sales Enablement initiatives as defined by leadership. In addition to supporting Sales Enablement programs, the Sales Enablement Coordinator assists with fostering clear communication and transparency between interdepartmental stakeholders. Furthermore, the Sales Enablement Coordinator assists in creating and maintaining Sales Enablement resources and programs, ensuring alignment with organizational goals.
REPORTS TO
The Sales Enablement Coordinator reports to the Manager, Sales Enablement Operations.
ESSENTIAL DUTIES
The essential duties for this role include, but are not limited to:
Program Administration & Logistics
* Coordinate and Execute Sales Enablement Programs: Logistical execution of all sales enablement programs and initiatives, including coordinating schedules, events, and monthly tasks.
* Training Class Coordination: Coordinate daily new hire training, ensuring trainers, leaders, and guest speakers are fully equipped. This includes but is not limited to, in office classroom set up, procuring and distributing necessary materials, prizes, and awards. Maintaining sales enablement classroom supply inventory.
* Support Meetings and Communication: Schedule, prepare for, and support internal and external meetings (standups, weekly meetings), including taking, preparing, and distributing meeting minutes.
* AI Enablement: Leveraging and identifying opportunities to use AI in a way that streamlines processes, documentation and any other aspects of the Sales Enablement daily functions.
* Maintain Financial Records: Communicate, document, and reconcile the monthly sales enablement budget.
Data Maintenance & Reporting
* Track and Aggregate Program Data: Assist leadership by tracking, maintaining, and aggregating feedback, performance data, and other metrics from sales enablement programs and training sessions.
* Maintain Training and Employee Records: Utilize project management tools (e.g., Monday) and internal databases to accurately track project deadlines, milestones, and employee training progress. This includes maintaining training attendance, providing missed lessons, tracking licensing/onboarding items (e.g., e-learning, account creation, surveys), and publishing progress reports.
* Learning Management System (LMS): Handle LMS reporting, enrollment scheduling, and maintenance.
* Ticketing System Administration: Coordinate, triage, and communicate any incoming tickets for Sales Enablement to assure support for the business in a timely manner.
Content & Resource Updates
* Update Internal Resources and Intranet: Maintain sales and training resources, including designing and editing new and existing content within internal systems (e.g., Treehouse/Monday).
* Multimedia and Lesson Plan Support: Assist with process development, design, and editing of multimedia content (e.g., Adobe applications) and aid in the design, editing, and development of lesson plan outlines.
Coaching and Call Monitoring
* Monitor and Audit Coaching Sessions: Monitor all incoming and outgoing coaching sessions (New agent and On-demand) requested by managers or agents. Track, audit, and document all coaching sessions and associated compensation.
* Call Recording Access: Edit, modify, and scrub all call recordings for HIPAA compliance and fulfill requests for access to call well systems.
* Agent Live Shadows: Assist with the scheduling, coordination and technical support for all in-person and virtual agent shadow activities.
Communication and Support
* Provide Stakeholder Communication: Professionally and clearly communicate program updates, changes, and information with various stakeholders throughout the organization. Create the template for all Sales Enablement Updates and assist with necessary communications.
* General Administrative and Departmental Support: Provide routine administrative assistance, assist sales enablement leadership with various projects and initiatives, and communicate with other departments/agents to resolve technical, system, or program-related issues.
DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
ROLE COMPETENCIES
* Adaptability
* Communication
* Analytical
* Attention to Detail
* Cooperation
* Creativity
* Learning Ability
Qualifications
* Bachelor's degree preferred
* Effective Communication
* High level of Verbal and Written Communication Skills
* Research Skills
* Attention to Detail
* Resourcefulness
* Adaptability
* Organization
* Multitasking
* Problem Solving
* Emotional Intelligence
* AI Prompting and Tools Competency
* MS Office Proficiency
* Google Suite Proficiency
* Video Editing and Multimedia Creation Proficiency (Adobe Suite Experience Preferred)
Additional Information
Benefits:
* Competitive compensation Medical, Dental and Vision benefits after a short waiting period
* 401k matching program
* Generous paid time off program with an additional company break during the holidays
* Annual Volunteer Time Off (VTO) and a donation matching program
* Life Insurance Employee Assistance Program (health & well-being on and off the job) Rewards and Recognition
* Maternity and Parental Leave
* Training program and ongoing support throughout your entire Spring Venture Group career
* Diverse, inclusive & welcoming culture
* Optional enrollment options include HSA/FSA, AD&D, Spousal/Dependent life insurance, Short Term/Long Term Disability, Travel Assist, and Legal plans
Security Responsibilities:
* Operating in alignment with policies and standards
* Reporting Security Incidents Completing assigned training
* Protecting assigned organizational assets
All your information will be kept confidential according to EEO guidelines.
Spring Venture Group is an Equal Opportunity Employer
Spring Venture Group is an Equal Opportunity Employer