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The Phoenix Residence jobs - 423 jobs

  • Quality Assurance Director

    The Phoenix Residence 3.2company rating

    The Phoenix Residence job in Saint Paul, MN

    Job Description To provide support to all sites through the facilitation of quality assurance systems to include coordination of investigations and monitoring compliance. Coordinates the training, monitoring and follow up of these systems to ensure corrections are made and able to be maintained. Include responsibility for strategic oversight, compliance, and facilitation of all staff orientation and development programs, ensuring training supports high-quality residential and supportive services. NATURE AND SCOPE: The Director of Quality Assurance and Training (DQAT) reports to the Vice President of Community services who reports to the President/CEO. Is responsible for the facilitation of our investigation process in follow up to VA reports and concerns/complaints and the development of correction plans in response to them. The DQAT is a primary support to sites during state surveys and develops Plans of Correction in response to any citations. Also responsible for strategic development, implementation, and continuous improvement of training programs, including assessing needs, developing curriculum, and ensuring compliance with regulatory standards. Completion of Quality Assurance audits and program monitoring will be completed along with coordination with the affected teams to ensure areas of concern are resolved in an effective manner. The DQAT will support in the development of action plans, training, development and continued monitoring to support program compliance in both state and organizational standards. The ability to understand a situation by seeking information and developing appropriate and effective action plans is required. The position requires extensive writing, communication, organization and management skills; effective decision making and problem-solving skills are also critical; working with various team members and excellent public relation skills are also required. Creativity and follow-through on delegated tasks is required. Ability to evaluate company programs and make recommendations to address issues through the development of Best Practices is required. Requires committee participation through chairing committees and taking on tasks necessary to meet committee goals/objectives. Participates in fundraising efforts in order to assure fiscal integrity of the entire organization. Maintains a flexible work schedule. Working as needed within the 24-hour period of time and provides assistance with coverage as needed Work environment requires the ability to travel between sites as needed. Work environment requires frequent standing, walking, desk work, writing, on-going communication and contact with other services providers, and extensive telephone work. Occasionally may have to provide direct care services, including but not limited to assisting with activities of daily living; lifting and transferring residents; and pushing/pulling wheelchairs. Maintains a working knowledge of all rules and regulations of licensing agencies and policies and procedures of The Phoenix Residence, Inc. This is an exempt position. JOB RESPONSIBILITIES: MANAGEMENT: Monitors the overall functioning of all programs in terms of programmatic and residential services. Is responsible for the facilitation of program monitoring and managing the development of programming and documentation systems to meet the needs of service recipients and employees while ensuring compliance with regulatory requirements. Is on-call and carries a phone in order to respond to issues during non-work hours. Develops and maintains quality of service standards, in corporation with the Vice President of Community Services. Is responsible for the development and implementation of organizational goals and objectives in conjunction with other team members. Completes on-going evaluation of services through completion of chart audits, Active Treatment and Direct Care Observations, mock surveys and other systems in place for monitoring programs and services. Participates in overall planning and building functioning in conjunction with other team members. Works with team members to develop and implement organizational and departmental goals. Coordinates and facilitates effective meetings. Writes clear and effective memos/reports. RESIDENT SERVICES- Develops and maintains knowledge of industry trends and proposes changes to services to best meet the needs of individuals by adjusting organizational practices, facilitating training, and providing needed support for the APDs and the managers to implement. Develops an expertise in Person Centered Principles and creates training and best practices to implement in all Phoenix programs. Develops and ensures the effective implementation of Best Practices. Acts as advocate of individuals residing in Phoenix homes. May need to act as, and/or assist as a QDDP in some programs and assure all requirements are met. Promotes an inter-disciplinary team approach to programmatic services and Person Centered-Thinking principles. Evaluates overall functioning of residential services. Responds to, reports and investigates incidents and Vulnerable Adult Reports in accordance with established regulations and policy. Takes the lead in facilitating the investigation and development of the Internal review for all Vulnerable Adult reports. Performs direct care duties as necessary, which includes assisting individuals in areas of activity of daily living skills, lifting/transferring individuals, and community integration. Occasionally lifts up to 75 pounds, which includes lifting objects and/or lifting/transferring residents. STAFF TRAINING AND DEVELOPMENT- Oversees orientation and ongoing staff development for all sites. Assessed training needs, develops and updates curriculum to ensure compliance with standards. Coordinates and delivers training, supports staff trainers, and ensures materials are current. Maintains user-friendly systems for staff to self-direct and document training. Facilitates training in homes, including location-specific curriculum and new employee orientation. Develops external resource network to supplement training needs. Ensures all training programs comply with state and federal statues. FISCAL INTEGRITY- Non-profit organizations depend on grants and donations from their supporters, therefore, it is absolutely imperative that all employees in the organization participate and assist with all fundraising activities. This may include, committee participation and leadership activities as delegated by Vice President of Residential Services. All supervisors/managers/directors shall assist in formulating all aspects of the fundraising program including, but not limited to the following activities; make recommendations; develop proposals; take and active role in the organizations annual fundraising evenings, including the annual golf event, mass mailings, capital campaigns, planned giving, and grant writing. SAFETY- Adheres to all safety policies and procedures and fosters awareness and actions that promote a safe living and working environment. Monitors and responds to emergencies in accordance with established guidelines. Maintains an injury free workplace by identifying and reporting unsafe conditions, and initiates problem-solving to develop plans for corrections/prevention. Follows established lifting and transfer guidelines and trains others in proper lifting techniques. Assures representation from each house on the Safety Committee. Participates on Occupational Health Committee. REGULATION COMPLIANCE-Adheres to and maintains knowledge of all policies and procedures and philosophy of The Phoenix Residence, Inc., and all rules and regulations of licensing/certifying agencies. Assures regulation adherence by managers and staff through the routine completion of Quality Assurance Audits. Monitors an updates training programs to comply with all licensing and certifying agency requirements, and preparing curriculum to implement new industry rules and regulations. Develops systems that provide continual regulation adherence and improvement in quality services. Maintains continual regulation/inspection readiness as a minimum standard of performance. Has working knowledge of and complies with all regulations; ICF/MR Federal Regulations, Rule 245B (Consolidate Rule), Supervised Living Facility, Life Safety Code, Food and Beverage, Rule 10, Rule 40, Adult Foster Care, Human Services Licensing Act, and regulations related to employment law. Must pass internal rules and regulations test, within six-month of being hired and every two years throughout employment. Participates in the survey process and develops the Plan of Correction for any citations in conjunction with the APD and Program Supervisors. CUSTOMER/HUMAN RELATIONS- Maintains and fosters cordial relationships and optimal communication between residents, families, staff, and outside agencies. Monitors the completion and follow up of the complaint policy and tracks patterns which may need to be addressed through the development/training of Best Practices and organizational change. Displays positive, supportive, and cooperative conduct; acts as a role model for appropriate conduct serving resident needs. Provides encouragement and motivation to staff to assure effective/professional communication at all times. Communicates effectively both verbally and in writing; listens accurately and responsively. Responds to communication in timely manner, reviews e-mail daily. Responds to all customer complaints in a timely and professional manner, while assessing for necessary system changes, staff training, and monitoring. DEVELOPMENT OF THE POSITION
    $54k-64k yearly est. 5d ago
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  • Support Professional II - Ludden - Mounds View, MN

    The Phoenix Residence 3.2company rating

    The Phoenix Residence job in Saint Paul, MN

    Job Description MAKE A DIFFERENCE IN THE LIVES OF ADULTS WITH DISABILITIES! The Phoenix Residence is an organization that cares about its employees! Full-time support professionals receive a bonus of at least $2,100 this year! We are committed to putting more money in the pockets of our direct support staff. We have an opening for a Support Professional II. In this position you will serve as an advocate for the individuals served by The Phoenix Residence, Inc. You will perform, supervise, and assist with person-centered outcomes, and with the activities of daily living through teaching, training, development and implementation of active treatment and individual person-centered plans. QUALIFICATIONS: High School diploma or equivalency preferred. Must be 18 or older. One year of experience working with individuals with physical and/or developmental disabilities or human services related field, preferred. Excellent communication skills, verbal, and written. Ability to coordinate activities and services. Ability to read, write and speak the English Language in order to adequately interact and respond to the individuals and meet their service needs. This position requires a valid driver's license and the ability to maintain a safe driving record. Must be able to pass the van driving class within the first sixty (60) days of employment. Ability to be a Trained Medication Passer, within first sixty (60) days of employment. Ability to be trained in CPR and First Aid within first sixty (60) days of employment. Ability to see and hear adequately in order to make assessments and respond to individuals' needs. Ability to respond to emergencies according to established The Phoenix Residence policies and procedures. Ability to use a computer for required documentation, communication and time log purposes.
    $28k-31k yearly est. 16d ago
  • Group Home Program Supervisor

    Sevita 4.3company rating

    Blaine, MN job

    Pay is $19 per hour. Full time 2nd shift position available! Program Supervisor Are you looking for a career opportunity where you can make a difference in the lives of others? Look no further! This role is critical to our success. As a mission-driven organization, we are intensely focused on expanding access to services and developing new and more effective ways of delivering supports and services to individuals with a range of intellectual and developmental disabilities. Facilitate the implementation of Individual Service Plans (ISP) and participate in a range of administrative duties including staff hiring, training, scheduling, and oversight. Supervise a team of Caregivers supporting individuals we serve in the program. Provide support to individuals receiving services including: assistance with daily activities such as meal preparation and planning; medication administration; and personal care. Duties are split between providing direct support, professional or program activities, and supervision. Facilitate community involvement by accompanying individuals on outings in the community or providing transportation to work or other activities. Qualifications: High School diploma or equivalent. One year related work experience. Must be 18 years or older. Current driver's license, car registration, and auto insurance. Other licensure or certification where required by regulatory authority. Excellent communication skills with an ability to establish rapport with team members and those we serve. Strong organizational abilities to ensure staffing and schedules are maintained. This is a great opportunity to gain supervisory skills and experience while still directly making a difference in the lives of the people we serve on a daily basis. Why Join Us? Full, Part-time, and As Needed schedules available. Full compensation/benefits package for full-time employees. 401(k) with company match. Paid time off and holiday pay. Rewarding work, impacting the lives of those you serve, working alongside a great team of coworkers. Enjoy job security with nationwide career development and advancement opportunities. Come join our amazing team of committed and caring professionals. Apply Today!
    $19 hourly 6d ago
  • Behavioral Health Technician

    Sevita 4.3company rating

    Buffalo, MN job

    Pay is $20.57 per hour. Part time 2nd shift every other weekend position available! THRIVE AS A CAREGIVER AT SEVITA. EACH DAY, YOU'LL Be proud of rewarding work helping people grow, learn, and live well Develop real, meaningful relationships with the individuals you serve Experience ownership and trust from your leaders to do what's right for participants Take initiative to help participants be part of the community and enjoy their favorite activities Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist people with their personal hygiene and support individuals who can have behavioral challenges and other complex needs. If you're compassionate, patient, and find meaning in this type of work, you'll find a promising future at Sevita. EVERY PERSON DESERVES A FULFILLING CAREER Competitive Pay: Pay on Demand, Full benefits package for full-time employees, including a 401(k) with a 3% company match Time Off: Paid time off plus holiday pay to recharge so you can be your best at work Network of Support: Supervisors who care deeply about the participants and your wellbeing Job Security: A stable job at an established, growing company Learning and Development: We invest in your development and provide the tools and training you need to have a fulfilling career WHAT YOU'LL BRING TO SEVITA Education: High School Diploma or equivalent Experience: Six months of experience in human services, direct care, or care coordination preferred Skills: Communication, adaptability, multi-tasking, teamwork, time-management Behaviors: Patient, compassionate, reliable, responsible Vehicle: Valid Driver's license and access to a registered vehicle with proof of insurance Apply today and explore careers, well lived at Sevita.
    $20.6 hourly 6d ago
  • Employee Relations Specialist

    Sevita 4.3company rating

    Edina, MN job

    **OUR MISSION AND PERFORMANCE EXPECTATIONS** The MENTOR Network is a mission-based organization dedicated to providing high quality services to those we serve. Therefore, to deliver on our mission, The Network expects every employee to perform his or her job first and foremost in accordance with the Company's mission. **SUMMARY** The Employee Relations Specialist provides support to the Employee Relations Center of Excellence and Human Resources team by reviewing employee relations inquiries and responding within The Network guidelines. **ESSENTIAL JOB FUNCTIONS** To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below: + Responds and evaluates employee relations inquires with a high level of customer focus and sensitivity. + Utilizes investigative guidelines to evaluate claims. + Corresponds with appropriate parties as needed during the course of the evaluation and research. + Determines the appropriate investigative course of action based on the outcome of research. + Provides conclusion using information gathered during the course of the evaluation. + Writes a timely, thorough investigation report for submission to Compliance team. + Provides follow up with appropriate actions if claim is substantiated. + Updates the case report with details/results of the investigation. + Captures information in case management system and provides analytic data. + Analyzes data to identify trends and patterns and reports appropriately. + Works closely with field Human Resources staff as needed. + Performs other related duties and activities as required. **SUPERVISORY RESPONSIBILITIES** None Required **Minimum Knowledge and Skills required by the Job** _The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job:_ **_Education and Experience:_** + Bachelor's Degree required. + 2 to 4 years of experience with prior experience in Human Resources and Investigations preferred. **_Certificates, Licenses, and Registrations:_** + N/A **_Other Skills and Abilities:_** + Must be customer service focused + Excellent interpersonal skills, problem solving, analytic, and written communication skills + Detailed oriented + Ability to maintain a high level of confidentiality + Technically adept with prior systems experience **_Other Requirements:_** + Travel as needed **_Physical Requirements:_** + **Sedentary work.** Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.Sedentary work involves sitting most of the time.Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met **_._** **AMERICANS WITH DISABILITIES ACT STATEMENT** External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job functions either unaided or with assistance of a reasonable accommodation to be determined on a case by case basis via the interactive process. Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We've made this our mission for more than 50 years. With Corporate operations located in the Boston Seaport, Lawrence, Massachusetts and Edina, Minnesota, today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve. _As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law._
    $52k-72k yearly est. 9d ago
  • Child and Adolescent Caregiver

    Sevita 4.3company rating

    Crystal, MN job

    REM Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived. Part Time Evening! Pay $21! Candidate must have experience working with adolescence in a group home setting. THRIVE AS A CAREGIVER AT SEVITA. EACH DAY, YOU'LL * Be proud of rewarding work helping people grow, learn, and live well * Develop real, meaningful relationships with the individuals you serve * Experience ownership and trust from your leaders to do what's right for participants * Take initiative to help participants be part of the community and enjoy their favorite activities * Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist people with their personal hygiene and support individuals who can have behavioral challenges and other complex needs. If you're compassionate, patient, and find meaning in this type of work, you'll find a promising future at Sevita. EVERY PERSON DESERVES A FULFILLING CAREER * Competitive Pay: Pay on Demand, Full benefits package for full-time employees, including a 401(k) with a 3% company match * Time Off: Paid time off plus holiday pay to recharge so you can be your best at work * Network of Support: Supervisors who care deeply about the participants and your wellbeing * Job Security: A stable job at an established, growing company * Learning and Development: We invest in your development and provide the tools and training you need to have a fulfilling career WHAT YOU'LL BRING TO SEVITA * Education: No High School Diploma or equivalent required * Experience: Six months of experience in human services, direct care, or care coordination preferred * Skills: Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient, compassionate, reliable, responsible * Vehicle: Valid Driver's license held for one full year or more Apply today and explore careers, well lived at Sevita. Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.
    $30k-36k yearly est. 5d ago
  • Behavioral Technican Internship

    Sevita 4.3company rating

    Duluth, MN job

    Northway Academy, a part of the Sevita family, provides center-based Applied Behavioral Analysis (ABA) services to individuals with Autism Spectrum Disorder and related disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived. Join Northway Academy in Stillwater as a Behavior Technician Intern, where you'll provide 1:1 center-based ABA therapy to children with Autism and related condition!. In this hands-on role, you'll help kids develop meaningful skills-like communication, emotional regulation, daily routines, and social interaction. You'll be part of a supportive, mission-driven team focused on helping each child grow, thrive, and reach their potential. Role Description * Provides intern-level direct support or assistance in accordance with individual service or program plans; assists with socialization and behavioral development, personal care, housekeeping, recreational activities, and other activities of daily living. * Accurately documents progress and activity; reviews records and logs to stay abreast of changes in service plans; maintains confidentiality; accurately and timely completes billing documentation as applicable. * Maintains healthy and professional relationships with individuals, friends, families, guardians and case managers; greets family members and other visitors; implements Sevita Customer Service Standards. Minimum Qualifications Education and Experience: * Currently enrolled in a degree program at an accredited college or university that requires completion of an internship or field placement as part of its curriculum. Certificates, Licenses, and Registrations: * All state-required training and certification completed in mandated timeframes. Join Our Team If you are passionate about making a difference in the lives of individuals and families, we encourage you to join Northway Academy's mission of helping everyone live a full and happy life. Apply today and start your journey toward a rewarding career well-lived. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.
    $31k-36k yearly est. 5d ago
  • Program Supervisor - Viking

    The Phoenix Residence 3.2company rating

    The Phoenix Residence job in Saint Paul, MN

    Job Description The Program Supervisor directly supervises Direct Support Professional staff; assures proper implementation of The Phoenix Residence policies and procedures; supervises and assists in the coordination and implementation of Coordinated Service and Support Plans/Individual Program Plans which includes programs in activities of daily living, community integration, socialization, health management, etc. Completes functions as the program's Designated Coordinator and/or works in conjunction with the designated QIDP in the implementation and monitoring of individual program plans. This is an hourly position. This person will spend 40-50 hours each pay period working the floor, consisting of filling in shifts when open and then completing the manager work the other 30-40 hours left in the pay period. RESPONSIBILITIES The Program Manager is responsible for overall operation of one ICF home. Management: Is responsible for the training, supervision, evaluation and management of the House Supervisor and Direct Support Professional staff. Assure 24-hour coverage of the home and monitors services across multiple shifts. Maintains staffing levels according to budgetary and safety guidelines per policies. Assures that the appearance of the house and grounds is always well maintained and meets standards for sanitation and infection control. Completes audits as required to oversee and monitor services. Individual Services: Performs, oversees and trains direct care duties for individuals living in the home. Develops, implements, and monitors individualized Program Plans, to include staff training on implementation of plans. Coordinates and facilitates individual meetings. Completes QIDP duties according to regulatory requirements. Advocates for the needs of the individuals residing within the home. Manages individuals' finances per established procedures. Completes household operations, including but not limited to: cooking, cleaning, laundry, ordering groceries and supplies as necessary. Identifies and responds to individual needs in emotional and social areas; however, intervention in these areas does not fall within the meaning of psychotherapy. Performs tasks which fall within Category II of infection control; which may include exposure to blood, body fluids or tissue. Safety: Adheres to all safety policies and procedures, fosters awareness and actions that promote a safe living and working environment. Follows established lifting and transfer guidelines. Trains others in proper lifting techniques and body mechanics. Regulation Compliance: Understands, implements, and complies with all policies, procedures, and philosophy of PRI; as well as all rules and regulations of licensing agencies. Has working knowledge of rules and regulations including but not limited to Rule 245D, Rule 10, 185, Positive Support Rule, Supervised Living Facility Regulations, Life Safety Code, Food and Beverage, funding rules and employment laws. Fiscal Integrity: Participates in fundraising efforts in order to assure fiscal integrity of the entire organization to include: annual fundraising events, mass mailings, capital campaigns, planned giving, and grants writing. Development of Position: Attends all mandatory in-services and meets annual training requirements. Takes on extra projects, participates on at least one committee, and other committees as necessary. Customer/Human Relations: Communicates effectively with individuals, staff, supervisors, families, interdisciplinary team members, and other customers verbally and in writing. Displays cooperative, supportive and positive conduct and presents self as an effective role model in representing The Phoenix Residence. The Program Manager will assume additional responsibilities as requested. QUALIFICATIONS: High School Diploma Required. Minimum of 2 years Supervisory/Management experience or four (4) year BA or BS degree in related field (sociology, psychology, social services, etc.). Ability to assist with completing Qualified Intellectual Disabilities Professional (QIDP) duties as needed; QIDP preferred. CPR, First Aid, and Trained Medication Passer certified within first sixty (60) days of employment. Holds valid driver's license and maintains a safe driving record in order to drive company vehicles. Trained to drive Phoenix owned vehicles within first sixty (60) days of employment. Ability to maintain a flexible schedule. This position includes 44 hours of direct support care per pay period and may include working weekends and holidays. Ability to be responsible for 24 hour on-call coverage, and respond to issues as necessary. Excellent problem solving, decision making and organizational skills. Ability to read, write, and speak the English language adequately to respond to individual's needs. Communicates effectively both verbally and in writing; listens accurately and responsively. Responds to communication in timely manner and reviews e-mail daily. Ability to see and hear in order to make assessments. Ability to frequently lift up to 75 pounds, which includes lifting objects and/or transferring individuals. Ability to sit, stand, stoop, bend, reach, and push/pull wheelchairs. Ability to respond to emergencies in accordance with procedures and guidelines. Proficient in Microsoft Office (Word, Excel, Outlook, etc.) and have the ability to use a computer for required documentation, communication, time keeping and other assessments. Ability to operate and maintain household, office, and facility equipment. Ability to be employed full time.
    $38k-43k yearly est. 25d ago
  • Direct Support Provider

    Sevita 4.3company rating

    Bloomington, MN job

    Full-Time Day Shifts Wage: $16/hour THRIVE AS A CAREGIVER AT SEVITA. EACH DAY, YOU'LL Be proud of rewarding work helping people grow, learn, and live well Develop real, meaningful relationships with the individuals you serve Experience ownership and trust from your leaders to do what's right for participants Take initiative to help participants be part of the community and enjoy their favorite activities Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist people with their personal hygiene and support individuals who can have behavioral challenges and other complex needs. If you're compassionate, patient, and find meaning in this type of work, you'll find a promising future at Sevita. EVERY PERSON DESERVES A FULFILLING CAREER Competitive Pay: Pay on Demand, Full benefits package for full-time employees, including a 401(k) with a 3% company match Time Off: Paid time off plus holiday pay to recharge so you can be your best at work Network of Support: Supervisors who care deeply about the participants and your wellbeing Job Security: A stable job at an established, growing company Learning and Development: We invest in your development and provide the tools and training you need to have a fulfilling career WHAT YOU'LL BRING TO SEVITA Education: High School Diploma or equivalent Experience: Six months of experience in human services, direct care, or care coordination preferred Skills: Communication, adaptability, multi-tasking, teamwork, time-management Behaviors: Patient, compassionate, reliable, responsible Vehicle: Valid Driver's license and access to a registered vehicle with proof of insurance Apply today and explore careers, well lived at Sevita.
    $16 hourly 3d ago
  • Operations Management State Director

    Sevita 4.3company rating

    Minnesota job

    * Position Type: Full-time, exempt, salaried supervisor role. * Scope of Role: * Manages state level operations, overseeing a state, a portion of a state, or multiple states. * Typically, responsible for regions producing $10 to $30 million in annual revenue. * Key Responsibilities: * Operational Management: Oversees service delivery and ensures alignment with state-level goals. * Strategic Leadership: Drives strategic planning, vision, growth, and development initiatives. * Financial Oversight: Manages financial performance, profitability, and budgetary compliance. * Human Resources: Supervises recruitment, retention, training, and management of state-level staff. * Regulatory Compliance: Ensures adherence to licensing requirements and regulatory standards. * Quality Improvement: Implements strategies to enhance service quality and meet organizational benchmarks. * Stakeholder Relations: Builds relationships with stakeholders, families, guardians, and external partners. * Advocacy and Lobbying: Represents the organization in public policy efforts and lobbying activities. ESSENTIAL JOB FUNCTIONS To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below. Services and Supports: * Quality Improvement: Oversees implementation of quality improvement standards and practices; works with the Quality Improvement Director and directs the Quality Improvement Manager in developing and implementing state strategies to manage and improve quality. * Compliance: Implements state licensing and compliance strategy; Reviews and responds accordingly to regulatory correspondence, including correction orders and monitors state compliance. * Customer Service: Implements strategies to maintain and foster positive relationships with individuals receiving services, families, guardians, case managers and funders; and implements state improvement plans in response to satisfaction survey results as appropriate; implements stakeholder communication plan. * Incident Management: Oversees implementation of Sevita incident management protocol; manages timely incident reporting and response to incidents; reviews trends; implements proactive strategies to reduce or eliminate serious incidents across the state; directs state team to address safety concerns, limiting the potential for continued concern or incident. * Management of Individuals' Assets: Implements system to assure protection of individual's funds and property, assuring safety and accuracy. * General Health Care: Oversees implementation of health and safety programs, medication administration and dietary planning; identifies and assures implementation of strategies to limit illness or serious incident; oversees healthcare documentation; supervises Director of Nursing, as applicable. Stakeholder Relations: * Public Relations: Manages relations and communications concerning the general community, neighbors, government, competitors, and other outside organizations. * Payer and Government Relations: Maintains and fosters relations with state and regional government authorities and referral agencies such as counties, regional centers, managed care contractors, and government administrators. * Related Organizations: Participates in advocacy on behalf of individuals served or supported; joins and takes a leadership role in state trade associations on committees and boards of directors. * Political Involvement: Develops and implements public policy strategy; participates in building relationships with legislators and government officials; makes political contacts and lobbies or advocates on behalf of the industry, company and individuals receiving services. Personnel: * Management Oversees implementation of human resource practices including recruitment, retention, training, scheduling, record keeping and management of employees; conducts monthly meetings with state-level employees including Regional Directors, Business Manager, Quality Improvement Manager, Human Resources Manager, and other personnel. * Recruitment and Hiring: Collaborates with HR Business Partners and the Talent Acquisition teams on state hiring strategy and needs. Meets with Talent Acquisition Manager weekly to address hiring needs. Recruits, hires, and interviews Regional Directors. Consults with the Regional Director and Talent Acquisitions team on hiring of Area Directors. Makes hiring decisions on RDs and state functional leaders in partnership with Vice-president of Operations. * Coaching, Discipline and Termination: Oversees and implements Sevita employment practices; conducts annual evaluations for state team and oversees state evaluation process for all employees; in consultation with human resource personnel, reviews written warnings and approves all involuntary terminations for state level personnel. * Training: Organizes and oversees orientation and training programs; contributes to the design of training materials, creates addendums for state requirements; coaches and develops training facilitation skills of direct reports. * Employee Safety: Directs workers' compensation return to work implementation. Growth and Development: * Planning: Oversees strategic and blueprint planning to grow state business or consolidate as required; incorporates growth and budgetary planning; reviews best practices for dissemination across the state; maintains a healthy and productive business showing year over year growth. * Development: Directs operations personnel in efforts to grow revenue maintain margin and meet state growth plans; encourages state and regional development to serve new populations and drive geographic and service line expansion; encourages and approves new start or other core development initiatives. * Scouting: Promotes relationships with payers, competition, and other stakeholders; identifies opportunities by following industry trends, responding to payer need and requests for proposal. * Acquisition: Identifies potential candidates for tuck-in or acquisition; assists with diligence and integration planning; assumes management of acquired entities. * Efficiency: Directs state strategy to increase census, maintain occupancy, improve daily attendance, and maximize utilization. Financial Management * Management: Responsible for the financial performance of the business units, reviews financial statements, reviews purchasing, and manages system to assure billing compliance and documentation. * Spending: Responsible for state-wide budget and forecast; monitors purchasing to maintain budgetary compliance; monitors staffing and spending; submits proposals for capital improvement. * Compensation: Works with the Vice President, Operations to develop and implement fair and equitable wage plans; approves wage status changes for state team and according to wage guidelines and budgetary parameters. * Eligibility & Authorizations: Ensures effective and efficient oversight of key process dates and timely completion of redeterminations / renewals where applicable to maintain clean billing Census Management: * Marketing: Coordinates with marketing to define state's marketing strategy and priorities (i.e., collateral, social media, branding, success stories, etc.). * Referrals: Approves referral closures to validate that thorough and critical decision- making processes are applied to every referral. Conducts retrospectives on closed referrals where service expansion opportunities or other strategic program changes would support future admissions. * Census Performance: Monitors census and referral dashboards, reviewing progress against census targets, analyzing admissions, discharges, and leave days trends, and ensuring timely and proactive response and thorough placement decision making; identifies and oversees corrective plans to address census challenges in the state and supports Regional Directors with implementation of regionally-based action plans and coordination with other parts of the business (Finance, Talent Acquisition, Marketing, IT, etc.) as needed. Maintenance: * Maintenance and Repair: Oversees state environmental safety planning; develops longer term plans for capital improvement. * Environment: Implements and monitors strategies to assure neat, clean, and safe residential and vocational environments, including grounds. * Vehicles: Directs system to assure vehicles are clean, safe, and well maintained; oversees system of training procedures for maintenance and safe operation of vehicles. Other: * Performs other duties and activities as required, including backfilling roles under your supervision. SUPERVISORY RESPONSIBILITIES * Manages and Supervises Regional Directors and regional support team and other assigned personnel. Completes performance evaluations, orientation, and training. Makes decisions on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Resolves employee problems within position responsibilities. Minimum Knowledge and Skills required for the Job The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job. Education and Experience: * Master's Degree in Social Work * Ten to twelve years of related experience with significant management experience in the human services industry Certificates, Licenses, and Registrations: * Licensure(s) as required by state * LMSW, LCSW or LCSW-C Key Metrics: * Revenue, EBITDA, DSO * Referral Conversion (%) & YoY Census & Units Growth * YoY Utilization Increase * Budget Compliance (budget hours, census, expenses, purchasing, utilization, etc.) * Customer Satisfaction * Total Quality Score * Program Visits * State Compliance * Employee Satisfaction/Engagement, Action Plan Progress and Improvement, Turnover * Individual Performance (Low to High) * Technology Adoption (%) Other Information: * Candidate will need to reside or be willing to relocate to MN. * On-call availability required during emergencies. * Salary 130,000- 140,000 per year with bonus opportunities Physical Requirements: * Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We've made this our mission for more than 50 years. With Corporate operations located in the Boston Seaport, Lawrence, Massachusetts and Edina, Minnesota, today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.
    $42k-55k yearly est. 5d ago
  • QI Field Services Specialist

    Sevita 4.3company rating

    Edina, MN job

    **Mentor South Bay** , provides Early Intervention, Applied Behavioral Analysis (ABA), Behavioral Health and Mental Health Outpatient services across Massachusetts and Connecticut. For over 35 years, we've provided a collaborative, team-based approach dedicated to helping children, adults, and families reach their fullest potential. If you are passionate about making a difference in the lives of individuals and families, join our mission-driven team and experience a career well lived. **Quality Improvement Specialist** Do you want to work in a dynamic environment where no day is ever the same as the next? In this role your tasks will be diversified and you will be supporting our mission. + Provide quality assurance/improvement technical assistance and subject matter expertise with local process improvement initiatives. + Verify implementation of effective strategies for improvement designed to measure and improve outcome measures. + Monitor quality improvement goals and track outcomes and measurements. + Review incident data and prepare and analyze trended reports for management. + Conduct incident report training and technical support in a region. + Perform internal investigations of incidents and/or allegations. + Conduct audits and support operations to prepare for licensing / certification reviews. **_Qualifications:_** + Bachelor's degree or an equivalent combination of education and experience. + Three years' experience in quality improvement or other related social services field is required. + Current driver's license, car registration, and auto insurance. + Strong attention to detail, organizational skills, and the ability to multi-task to meet deadlines. + Excellent communication and customer service skills. + A commitment to quality in everything you do. + This position is critical to our success and exemplifies the wonderful mission driven work we do here every day. **_Why Join Us?_** + Full, Part-time, and As Needed schedules available. + Full compensation/benefits package for full-time employees. + 401(k) with company match. + Paid time off and holiday pay. + Rewarding work, impacting the lives of those you serve, working alongside a great team of coworkers. + Enjoy job security with nationwide career development and advancement opportunities. **Come join our amazing team of committed and caring professionals.** **_Apply Today!_** **_\#LI-SE1_** **Join Our Team** If you are passionate about making a difference in the lives of individuals and families, we encourage you to join Mentor South Bay's mission of helping everyone live a full and happy life. Apply today and start your journey toward a rewarding career well-lived. _As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law._
    $31k-38k yearly est. 19d ago
  • Life Skills Trainer

    Sevita 4.3company rating

    Fridley, MN job

    REM Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived. Pay is $16.00 per hour. Part time positions available. THRIVE AS A CAREGIVER AT SEVITA. EACH DAY, YOU'LL * Be proud of rewarding work helping people grow, learn, and live well * Develop real, meaningful relationships with the individuals you serve * Experience ownership and trust from your leaders to do what's right for participants * Take initiative to help participants be part of the community and enjoy their favorite activities * Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist people with their personal hygiene and support individuals who can have behavioral challenges and other complex needs. If you're compassionate, patient, and find meaning in this type of work, you'll find a promising future at Sevita. EVERY PERSON DESERVES A FULFILLING CAREER * Competitive Pay: Pay on Demand, Full benefits package for full-time employees, including a 401(k) with a 3% company match * Time Off: Paid time off plus holiday pay to recharge so you can be your best at work * Network of Support: Supervisors who care deeply about the participants and your wellbeing * Job Security: A stable job at an established, growing company * Learning and Development: We invest in your development and provide the tools and training you need to have a fulfilling career WHAT YOU'LL BRING TO SEVITA * Education: High School Diploma or equivalent * Experience: Six months of experience in human services, direct care, or care coordination preferred * Skills: Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient, compassionate, reliable, responsible * Vehicle: Valid Driver's license and access to a registered vehicle with proof of insurance Apply today and explore careers, well lived at Sevita. Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.
    $16 hourly 2d ago
  • Area Director

    Sevita 4.3company rating

    Redwood Falls, MN job

    REM Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived. Operations Management Area Director $71,000 annually Everybody needs a job but only extraordinary people work here. Our team is creative and dedicated to making a difference every day in the lives of adults we support. * Provide direction, leadership, and supervision of professional and other staff at the program site to carry out operations and ensure quality services to individuals served. * Responsible for the financial performance of the area business unit, review financial statements, oversee purchasing, assure billing compliance, and documentation. * Implement area core growth strategy to increase census, maximize utilization and occupancy percentages, and assist with new start development. * Maintain and foster relations with case managers and referral agents; participate in building relationships with local legislators and government officials; lobby on behalf of individuals served. * Implement area strategies to maintain and foster relations with individuals served, mentors, families, and guardians. Qualifications: * Bachelor's degree and three to six years of related experience with significant management experience in the human services industry * Master's degree in Human Services, other education and experience as required by state * Licensure as required by state * Strong leadership qualities, attention to detail, and organizational skills * Ability to multi-task and meet deadlines * Effective communication skills to manage relationships * A commitment to quality in everything you do Why Join Us? * Full compensation/benefits package for full-time employees. * 401(k) with company match * Paid time off and holiday pay * Rewarding work, impacting the lives of those you serve, working alongside a great team of coworkers * Enjoy job security with nationwide career development and advancement opportunities Come join our amazing team of committed and caring professionals. Apply Today! Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.
    $71k yearly 5d ago
  • Weekend Support Professional

    The Phoenix Residence 3.2company rating

    The Phoenix Residence job in Saint Paul, MN

    Job Description MAKE A DIFFERENCE IN THE LIVES OF ADULTS WITH DISABILITIES! The Phoenix Residence is an organization that cares about its employees! Full-time support professionals receive a bonus of at least $1,500 this year! We are committed to putting more money in the pockets of our direct support staff. We have an opening for a Support Professional II. In this position you will serve as an advocate for the individuals served by The Phoenix Residence, Inc. You will perform, supervise, and assist with person-centered outcomes, and with the activities of daily living through teaching, training, development and implementation of active treatment and individual person-centered plans. A person in this position is expected to work every weekend. We have locations in Maplewood, White Bear Lake, Vadnais Heights, St. Paul, Apple Valley, Newport, Roseville, Arden Hills, Mounds View, and Little Canada. QUALIFICATIONS: High School diploma or equivalency preferred. Must be 18 or older. One year of experience working with individuals with physical and/or developmental disabilities or human services related field, preferred. Excellent communication skills, verbal, and written. Ability to coordinate activities and services. Ability to read, write and speak the English Language in order to adequately interact and respond to the individuals and meet their service needs. This position requires a valid driver's license and the ability to maintain a safe driving record. Must be able to pass the van driving class within the first sixty (60) days of employment. Ability to be a Trained Medication Passer, within first sixty (60) days of employment. Ability to be trained in CPR and First Aid within first sixty (60) days of employment. Ability to see and hear adequately in order to make assessments and respond to individuals' needs. Ability to respond to emergencies according to established The Phoenix Residence policies and procedures. Ability to use a computer for required documentation, communication and time log purposes.
    $28k-31k yearly est. 21d ago
  • Mental Health Technician

    Sevita 4.3company rating

    Fridley, MN job

    REM Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived. Pay is $16 per hour. Full time 2nd shift position available. THRIVE AS A CAREGIVER AT SEVITA. EACH DAY, YOU'LL * Be proud of rewarding work helping people grow, learn, and live well * Develop real, meaningful relationships with the individuals you serve * Experience ownership and trust from your leaders to do what's right for participants * Take initiative to help participants be part of the community and enjoy their favorite activities * Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist people with their personal hygiene and support individuals who can have behavioral challenges and other complex needs. If you're compassionate, patient, and find meaning in this type of work, you'll find a promising future at Sevita. EVERY PERSON DESERVES A FULFILLING CAREER * Competitive Pay: Pay on Demand, Full benefits package for full-time employees, including a 401(k) with a 3% company match * Time Off: Paid time off plus holiday pay to recharge so you can be your best at work * Network of Support: Supervisors who care deeply about the participants and your wellbeing * Job Security: A stable job at an established, growing company * Learning and Development: We invest in your development and provide the tools and training you need to have a fulfilling career WHAT YOU'LL BRING TO SEVITA * Education: High School Diploma or equivalent * Experience: Six months of experience in human services, direct care, or care coordination preferred * Skills: Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient, compassionate, reliable, responsible * Vehicle: Valid Driver's license and access to a registered vehicle with proof of insurance Apply today and explore careers, well lived at Sevita. Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.
    $16 hourly 5d ago
  • Program Supervisor - Caswell

    The Phoenix Residence 3.2company rating

    The Phoenix Residence job in Saint Paul, MN

    Job Description The Program Supervisor directly supervises Direct Support Professional staff; assures proper implementation of The Phoenix Residence policies and procedures; supervises and assists in the coordination and implementation of Coordinated Service and Support Plans/Individual Program Plans which includes programs in activities of daily living, community integration, socialization, health management, etc. Completes functions as the program's Designated Coordinator and/or works in conjunction with the designated QIDP in the implementation and monitoring of individual program plans. This is an hourly position. This person will spend 40-50 hours each pay period working the floor, consisting of filling in shifts when open and then completing the manager work the other 30-40 hours left in the pay period. RESPONSIBILITIES The Program Manager is responsible for overall operation of one ICF-DD Management: Is responsible for the training, supervision, evaluation and management of the House Supervisor and Direct Support Professional staff. Assure 24-hour coverage of the home and monitors services across multiple shifts. Maintains staffing levels according to budgetary and safety guidelines per policies. Assures that the appearance of the house and grounds is always well maintained and meets standards for sanitation and infection control. Completes audits as required to oversee and monitor services. Individual Services: Performs, oversees and trains direct care duties for individuals living in the home. Develops, implements, and monitors individualized Program Plans, to include staff training on implementation of plans. Coordinates and facilitates individual meetings. Completes QIDP duties according to regulatory requirements. Advocates for the needs of the individuals residing within the home. Manages individuals' finances per established procedures. Completes household operations, including but not limited to: cooking, cleaning, laundry, ordering groceries and supplies as necessary. Identifies and responds to individual needs in emotional and social areas; however, intervention in these areas does not fall within the meaning of psychotherapy. Performs tasks which fall within Category II of infection control; which may include exposure to blood, body fluids or tissue. Safety: Adheres to all safety policies and procedures, fosters awareness and actions that promote a safe living and working environment. Follows established lifting and transfer guidelines. Trains others in proper lifting techniques and body mechanics. Regulation Compliance: Understands, implements, and complies with all policies, procedures, and philosophy of PRI; as well as all rules and regulations of licensing agencies. Has working knowledge of rules and regulations including but not limited to Rule 245D, Rule 10, 185, Positive Support Rule, Supervised Living Facility Regulations, Life Safety Code, Food and Beverage, funding rules and employment laws. Fiscal Integrity: Participates in fundraising efforts in order to assure fiscal integrity of the entire organization to include: annual fundraising events, mass mailings, capital campaigns, planned giving, and grants writing. Development of Position: Attends all mandatory in-services and meets annual training requirements. Takes on extra projects, participates on at least one committee, and other committees as necessary. Customer/Human Relations: Communicates effectively with individuals, staff, supervisors, families, interdisciplinary team members, and other customers verbally and in writing. Displays cooperative, supportive and positive conduct and presents self as an effective role model in representing The Phoenix Residence. The Program Manager will assume additional responsibilities as requested. QUALIFICATIONS: High School Diploma Required. Minimum of 2 years Supervisory/Management experience or four (4) year BA or BS degree in related field (sociology, psychology, social services, etc.). Ability to assist with completing Qualified Intellectual Disabilities Professional (QIDP) duties as needed; QIDP preferred. CPR, First Aid, and Trained Medication Passer certified within first sixty (60) days of employment. Holds valid driver's license and maintains a safe driving record in order to drive company vehicles. Trained to drive Phoenix owned vehicles within first sixty (60) days of employment. Ability to maintain a flexible schedule. This position includes 44 hours of direct support care per pay period and may include working weekends and holidays. Ability to be responsible for 24 hour on-call coverage, and respond to issues as necessary. Excellent problem solving, decision making and organizational skills. Ability to read, write, and speak the English language adequately to respond to individual's needs. Communicates effectively both verbally and in writing; listens accurately and responsively. Responds to communication in timely manner and reviews e-mail daily. Ability to see and hear in order to make assessments. Ability to frequently lift up to 75 pounds, which includes lifting objects and/or transferring individuals. Ability to sit, stand, stoop, bend, reach, and push/pull wheelchairs. Ability to respond to emergencies in accordance with procedures and guidelines. Proficient in Microsoft Office (Word, Excel, Outlook, etc.) and have the ability to use a computer for required documentation, communication, time keeping and other assessments. Ability to operate and maintain household, office, and facility equipment. Ability to be employed full time.
    $38k-43k yearly est. 14d ago
  • Group Home Program Supervisor

    Sevita 4.3company rating

    Tyler, MN job

    Pay $19.00 per hour! Full time variable schedule. Program Supervisor Are you looking for a career opportunity where you can make a difference in the lives of others? Look no further! This role is critical to our success. As a mission-driven organization, we are intensely focused on expanding access to services and developing new and more effective ways of delivering supports and services to individuals with a range of intellectual and developmental disabilities. Facilitate the implementation of Individual Service Plans (ISP) and participate in a range of administrative duties including staff hiring, training, scheduling, and oversight. Supervise a team of Caregivers supporting individuals we serve in the program. Provide support to individuals receiving services including: assistance with daily activities such as meal preparation and planning; medication administration; and personal care. Duties are split between providing direct support, professional or program activities, and supervision. Facilitate community involvement by accompanying individuals on outings in the community or providing transportation to work or other activities. Qualifications: High School diploma or equivalent. One year related work experience. Must be 18 years or older. Current driver's license, car registration, and auto insurance. Other licensure or certification where required by regulatory authority. Excellent communication skills with an ability to establish rapport with team members and those we serve. Strong organizational abilities to ensure staffing and schedules are maintained. This is a great opportunity to gain supervisory skills and experience while still directly making a difference in the lives of the people we serve on a daily basis. Why Join Us? Full, Part-time, and As Needed schedules available. Full compensation/benefits package for full-time employees. 401(k) with company match. Paid time off and holiday pay. Rewarding work, impacting the lives of those you serve, working alongside a great team of coworkers. Enjoy job security with nationwide career development and advancement opportunities. Come join our amazing team of committed and caring professionals. Apply Today!
    $19 hourly 6d ago
  • Child and Adolescent Caregiver

    Sevita 4.3company rating

    Crystal, MN job

    Part Time Evening! Pay $21! Candidate must have experience working with adolescence in a group home setting. THRIVE AS A CAREGIVER AT SEVITA. EACH DAY, YOU'LL Be proud of rewarding work helping people grow, learn, and live well Develop real, meaningful relationships with the individuals you serve Experience ownership and trust from your leaders to do what's right for participants Take initiative to help participants be part of the community and enjoy their favorite activities Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist people with their personal hygiene and support individuals who can have behavioral challenges and other complex needs. If you're compassionate, patient, and find meaning in this type of work, you'll find a promising future at Sevita. EVERY PERSON DESERVES A FULFILLING CAREER Competitive Pay: Pay on Demand, Full benefits package for full-time employees, including a 401(k) with a 3% company match Time Off: Paid time off plus holiday pay to recharge so you can be your best at work Network of Support: Supervisors who care deeply about the participants and your wellbeing Job Security: A stable job at an established, growing company Learning and Development: We invest in your development and provide the tools and training you need to have a fulfilling career WHAT YOU'LL BRING TO SEVITA Education: No High School Diploma or equivalent required Experience: Six months of experience in human services, direct care, or care coordination preferred Skills: Communication, adaptability, multi-tasking, teamwork, time-management Behaviors: Patient, compassionate, reliable, responsible Vehicle: Valid Driver's license held for one full year or more Apply today and explore careers, well lived at Sevita.
    $30k-36k yearly est. 6d ago
  • Operations Management State Director

    Sevita 4.3company rating

    Minnesota job

    Position Type: Full-time, exempt, salaried supervisor role. Scope of Role: Manages state level operations, overseeing a state, a portion of a state, or multiple states. Typically, responsible for regions producing $10 to $30 million in annual revenue. Key Responsibilities: Operational Management: Oversees service delivery and ensures alignment with state-level goals. Strategic Leadership: Drives strategic planning, vision, growth, and development initiatives. Financial Oversight: Manages financial performance, profitability, and budgetary compliance. Human Resources: Supervises recruitment, retention, training, and management of state-level staff. Regulatory Compliance: Ensures adherence to licensing requirements and regulatory standards. Quality Improvement: Implements strategies to enhance service quality and meet organizational benchmarks. Stakeholder Relations: Builds relationships with stakeholders, families, guardians, and external partners. Advocacy and Lobbying: Represents the organization in public policy efforts and lobbying activities. ESSENTIAL JOB FUNCTIONS To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below. Services and Supports: Quality Improvement: Oversees implementation of quality improvement standards and practices; works with the Quality Improvement Director and directs the Quality Improvement Manager in developing and implementing state strategies to manage and improve quality. Compliance: Implements state licensing and compliance strategy; Reviews and responds accordingly to regulatory correspondence, including correction orders and monitors state compliance. Customer Service: Implements strategies to maintain and foster positive relationships with individuals receiving services, families, guardians, case managers and funders; and implements state improvement plans in response to satisfaction survey results as appropriate; implements stakeholder communication plan. Incident Management: Oversees implementation of Sevita incident management protocol; manages timely incident reporting and response to incidents; reviews trends; implements proactive strategies to reduce or eliminate serious incidents across the state; directs state team to address safety concerns, limiting the potential for continued concern or incident. Management of Individuals' Assets: Implements system to assure protection of individual's funds and property, assuring safety and accuracy. General Health Care: Oversees implementation of health and safety programs, medication administration and dietary planning; identifies and assures implementation of strategies to limit illness or serious incident; oversees healthcare documentation; supervises Director of Nursing, as applicable. Stakeholder Relations: Public Relations: Manages relations and communications concerning the general community, neighbors, government, competitors, and other outside organizations. Payer and Government Relations: Maintains and fosters relations with state and regional government authorities and referral agencies such as counties, regional centers, managed care contractors, and government administrators. Related Organizations: Participates in advocacy on behalf of individuals served or supported; joins and takes a leadership role in state trade associations on committees and boards of directors. Political Involvement: Develops and implements public policy strategy; participates in building relationships with legislators and government officials; makes political contacts and lobbies or advocates on behalf of the industry, company and individuals receiving services. Personnel: Management Oversees implementation of human resource practices including recruitment, retention, training, scheduling, record keeping and management of employees; conducts monthly meetings with state-level employees including Regional Directors, Business Manager, Quality Improvement Manager, Human Resources Manager, and other personnel. Recruitment and Hiring: Collaborates with HR Business Partners and the Talent Acquisition teams on state hiring strategy and needs. Meets with Talent Acquisition Manager weekly to address hiring needs. Recruits, hires, and interviews Regional Directors. Consults with the Regional Director and Talent Acquisitions team on hiring of Area Directors. Makes hiring decisions on RDs and state functional leaders in partnership with Vice-president of Operations. Coaching, Discipline and Termination: Oversees and implements Sevita employment practices; conducts annual evaluations for state team and oversees state evaluation process for all employees; in consultation with human resource personnel, reviews written warnings and approves all involuntary terminations for state level personnel. Training: Organizes and oversees orientation and training programs; contributes to the design of training materials, creates addendums for state requirements; coaches and develops training facilitation skills of direct reports. Employee Safety: Directs workers' compensation return to work implementation. Growth and Development: Planning: Oversees strategic and blueprint planning to grow state business or consolidate as required; incorporates growth and budgetary planning; reviews best practices for dissemination across the state; maintains a healthy and productive business showing year over year growth. Development: Directs operations personnel in efforts to grow revenue maintain margin and meet state growth plans; encourages state and regional development to serve new populations and drive geographic and service line expansion; encourages and approves new start or other core development initiatives. Scouting: Promotes relationships with payers, competition, and other stakeholders; identifies opportunities by following industry trends, responding to payer need and requests for proposal. Acquisition: Identifies potential candidates for tuck-in or acquisition; assists with diligence and integration planning; assumes management of acquired entities. Efficiency: Directs state strategy to increase census, maintain occupancy, improve daily attendance, and maximize utilization. Financial Management Management: Responsible for the financial performance of the business units, reviews financial statements, reviews purchasing, and manages system to assure billing compliance and documentation. Spending: Responsible for state-wide budget and forecast; monitors purchasing to maintain budgetary compliance; monitors staffing and spending; submits proposals for capital improvement. Compensation: Works with the Vice President, Operations to develop and implement fair and equitable wage plans; approves wage status changes for state team and according to wage guidelines and budgetary parameters. Eligibility & Authorizations: Ensures effective and efficient oversight of key process dates and timely completion of redeterminations / renewals where applicable to maintain clean billing Census Management: Marketing: Coordinates with marketing to define state's marketing strategy and priorities (i.e., collateral, social media, branding, success stories, etc.). Referrals: Approves referral closures to validate that thorough and critical decision- making processes are applied to every referral. Conducts retrospectives on closed referrals where service expansion opportunities or other strategic program changes would support future admissions. Census Performance: Monitors census and referral dashboards, reviewing progress against census targets, analyzing admissions, discharges, and leave days trends, and ensuring timely and proactive response and thorough placement decision making; identifies and oversees corrective plans to address census challenges in the state and supports Regional Directors with implementation of regionally-based action plans and coordination with other parts of the business (Finance, Talent Acquisition, Marketing, IT, etc.) as needed. Maintenance: Maintenance and Repair: Oversees state environmental safety planning; develops longer term plans for capital improvement. Environment: Implements and monitors strategies to assure neat, clean, and safe residential and vocational environments, including grounds. Vehicles: Directs system to assure vehicles are clean, safe, and well maintained; oversees system of training procedures for maintenance and safe operation of vehicles. Other: Performs other duties and activities as required, including backfilling roles under your supervision. SUPERVISORY RESPONSIBILITIES Manages and Supervises Regional Directors and regional support team and other assigned personnel. Completes performance evaluations, orientation, and training. Makes decisions on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Resolves employee problems within position responsibilities. Minimum Knowledge and Skills required for the Job The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job. Education and Experience: Master's Degree in Social Work Ten to twelve years of related experience with significant management experience in the human services industry Certificates, Licenses, and Registrations: Licensure(s) as required by state LMSW, LCSW or LCSW-C Key Metrics: Revenue, EBITDA, DSO Referral Conversion (%) & YoY Census & Units Growth YoY Utilization Increase Budget Compliance (budget hours, census, expenses, purchasing, utilization, etc.) Customer Satisfaction Total Quality Score Program Visits State Compliance Employee Satisfaction/Engagement, Action Plan Progress and Improvement, Turnover Individual Performance (Low to High) Technology Adoption (%) Other Information: Candidate will need to reside or be willing to relocate to MN. On-call availability required during emergencies. Salary 130,000- 140,000 per year with bonus opportunities Physical Requirements: Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
    $42k-55k yearly est. 6d ago
  • Direct Support Provider

    Sevita 4.3company rating

    Bloomington, MN job

    REM Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived. Full-Time Day Shifts Wage: $16/hour THRIVE AS A CAREGIVER AT SEVITA. EACH DAY, YOU'LL * Be proud of rewarding work helping people grow, learn, and live well * Develop real, meaningful relationships with the individuals you serve * Experience ownership and trust from your leaders to do what's right for participants * Take initiative to help participants be part of the community and enjoy their favorite activities * Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist people with their personal hygiene and support individuals who can have behavioral challenges and other complex needs. If you're compassionate, patient, and find meaning in this type of work, you'll find a promising future at Sevita. EVERY PERSON DESERVES A FULFILLING CAREER * Competitive Pay: Pay on Demand, Full benefits package for full-time employees, including a 401(k) with a 3% company match * Time Off: Paid time off plus holiday pay to recharge so you can be your best at work * Network of Support: Supervisors who care deeply about the participants and your wellbeing * Job Security: A stable job at an established, growing company * Learning and Development: We invest in your development and provide the tools and training you need to have a fulfilling career WHAT YOU'LL BRING TO SEVITA * Education: High School Diploma or equivalent * Experience: Six months of experience in human services, direct care, or care coordination preferred * Skills: Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient, compassionate, reliable, responsible * Vehicle: Valid Driver's license and access to a registered vehicle with proof of insurance Apply today and explore careers, well lived at Sevita. Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.
    $16 hourly 2d ago

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