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  • Senior Director, Portfolio Management Renewals & Relicensing

    Choice Hotels International, Inc. 4.6company rating

    Bethesda, MD jobs

    Senior Director, Portfolio Management Renewals & Relicensing page is loaded## Senior Director, Portfolio Management Renewals & Relicensinglocations: Field/Remotetime type: Full timeposted on: Posted Todayjob requisition id: R20959**Senior Director, Portfolio Management - Renewals & Relicensing****Job Summary:**Lead strategic initiatives and operations to drive brand performance and Choice market share. Oversee key functional areas, including Relicensing, Renewals, and Portfolio Management. Ensure revenue goals and retention targets are met while focusing on net unit and net revenue growth. Apply operational collaboration across the enterprise to improve KPIs such as voluntary retention rate and contract deal value. Collaborate with senior leaders to align with corporate objectives and implement multi-year initiatives to optimize financial performance and brand growth.**Primary Duties & Accountabilities:*** **Owner & Portfolio Strategy:** + Develop and lead strategic management of brand portfolios and renewal/relicensing processes to drive growth and deal value. + Collect and apply field intelligence to inform retention and growth strategies. + Collaborate with Finance and cross-functional teams to ensure alignment with retention and incentive programs.* **Renewals & Relicensing:** + Create and execute a multi-year retention roadmap to achieve net unit growth and deal value targets. + Oversee relicensing and renewal processes for Core & Extended Stay properties, ensuring compliance and revenue optimization.* **Data Analysis & Insight:** + Lead analytical capabilities to implement data-driven decision-making. + Partner with IT to enhance tracking and measurement systems.* **Cross-Functional Collaboration:** + Engage proactively with Development, Franchise Performance, Brand Leadership, and Segment Leadership. + Represent the department on committees and task forces related to hotel lifecycle and CRM initiatives.**Required Qualifications:*** **Education:** + Bachelor's degree in Business, Hospitality, or related field, or equivalent combination of education and work experience. + Additional certifications in Sales or Real Estate are preferred.* **Experience:** + Minimum 10 years in the hospitality industry, with at least 5 years in a corporate director-level role. + Experience in franchise negotiations and team leadership required.* **Skills:** + Strong financial acumen and advanced Excel/PowerPoint skills. + Proven ability to mentor and coach teams, negotiate with franchisees, and manage complex projects. + Excellent communication and relationship-building skills. + Ability to travel and represent the department at corporate and industry events.**Salary Range**The salary range for this position is $148,345 - $186,379 annually, plus commission, as well as annual awards of Choice Hotels International common stock through Choice's Long-Term Incentive Plan (LTI Plan).Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:* Competitive compensation and benefits, including medical, dental, and vision coverage* Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance* Financial benefits for retirement and health savings* Employee recognition programs* Discounts at Choice hotels worldwide**About Choice**Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We're the hotel company for those who choose to bet on themselves - the striver, the dreamer, the entrepreneur - because that's who we are, too.At Choice, we are united by the simple belief that tomorrow will be *even* better than today - for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward - giving our work at Choice a purpose larger than our business.*Our corporate office locations:***North Bethesda, MD** - Located at , our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.**Scottsdale, AZ** - Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.**Minneapolis, MN** - Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.**Field/Remote** - Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.**Choice's Cultural Values**Welcome and Respect Everyone | Be Bold | Be Quick | Listen | Be Curious | Show Integrity**Choice's Leadership Principles**Act with Intention | Lead with Authenticity | Grow & Deliver #J-18808-Ljbffr
    $148.3k-186.4k yearly 3d ago
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  • Operations Project Manager

    Cloud 9 Solutions, LLC 4.1company rating

    Illinois jobs

    The HCP CRM Campaign Operations Project Manager is part of the Digital Lab and will be responsible for the day-to-day management, oversight and optimization of our Healthcare Professional (HCP) 1:1 marketing programs reporting to the Associate Director, Campaign Operations Responsibilities include: • Responsible for day-to-day management and oversight of medium-high complex brand CRM engagements including developing project plans, creating status reports, conducting weekly status meetings, following up / communicating with all stakeholders to ensure on-time, flawless execution of brand CRM programs. • Learn the business for the respective therapeutic areas/brands • Effectively work with multiple departments and agencies throughout project development and implementation to keep projects on time and ensure all requirements are met. • Proactively manage workload and continuously look for ways to improve brand campaigns to meet brands' objectives and goals by reviewing campaign performance, identifying optimization opportunities, and communicating them to the marketing team. • Develop and maintain project documents, timelines, proofing checklists and status reports. Possess minute-by-minute knowledge of all work in progress, identify risks and ways to mitigate issues. • Partner with cross functional / agency teams to create processes to capture requirements, gain approvals, document metadata, and verify data elements needed to execute campaigns. • Document change requests, notify the team, and understand timeline implications. Seek standardization, automation, and process improvement wherever possible to deliver on vision for the team of faster, better, cheaper year over year. • Prepare quarterly campaign audits and campaign performance SLAs and review with Associate Director • Identify any issues or concerns, the team has with cross functional and agency partners. Identify issues, identify root cause, and recommend corrective action where necessary • Monitors campaign performance and proactively provide recommendations to drive an increase in engagement. • Participate in the planning process with brands, internal cross functional teams, and their respective agency partners. Maintain check-ins with each team to track actual campaign activity and manage resources accordingly. • Prepares well-organized, clear, and concise communications and sets clear expectations. Creates quarterly business reviews with brand and omnichannel leaders Key Leadership Competencies: • Positive “all for one” approach to team deliverables and priorities. • Builds strong relationships to enable higher performance. • Learns, fast, grasps the “essence” and can change course quickly where indicated. • Raises the bar and is never satisfied with the status quo. • Creates a learning environment and open to suggestions. • Embraces the ideas of others, nurtures innovation and manages innovation to reality. • Significant Work Activities -Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day) Qualifications: • Bachelor's Degree in Business or Marketing or equivalent experience • 3-5 years of experience of Database Marketing, CRM, Email, Digital, Direct Mail, 1:1 marketing experience • Minimum of 3 years of hands-on work experience in client service, account or response management discipline • Digital marketing or interactive agency experience is a plus • Ability to lead multiple projects simultaneously in a fast-paced, dynamic environment. • Excellent written, verbal, and interpersonal communication skills to effectively work with team members • Analytical ability to identify optimization opportunities and program related issues • Enthusiastic, solution-oriented attitude in accepting work/new challenges • Excellent knowledge of Microsoft Office Software: Word, Excel, PowerPoint, and Outlook What are the top 3-5 skills, experience or education required for this position: 1. 2+ years of recent experience in CRM Email marketing project management experience within an agency setting is a must. (Example Agencies: Merkle, Epsilon, Leo Bernette) Background in Pharma CRM/Digital Marketing is a plus 2. Experience within a CRM platform, marketo is preferred 3. Client facing presentation skills (driving data driven results & providing insights, leading client meetings, confidently speaking to capability offering) 4. If possible, experience in managing a project management tool, smartsheet preferred. 5. High attention to detail & communication skills with cross functional stakeholders.
    $72k-98k yearly est. 3d ago
  • Site Director

    Del Monte Foods 4.5company rating

    Rochelle, IL jobs

    Del Monte Foods is a multi-national food company headquartered in Walnut Creek, CA, with a powerful portfolio of brands, including iconic Del Monte , Contadina and College Inn . Our brands can be found in six out of ten U.S. households. At Del Monte Foods, we believe in supporting one another. In helping our people shape their own careers - in letting them grow outward, upward and across disciplines. We are tending to the greater good, providing accessible, nourishing, great-tasting food for all. We are Del Monte Foods - Growers of Good. The salary range for this role is: $129,627.24 - $233,193.66 Responsibilities: The Site Director is responsible for all manufacturing operations. This is a hands-on position with responsibility for the development of policies and procedures to increase productivity and assure quality. The Site Director is responsible to ensure operations meets output and desired quality for the lowest possible cost working within the standards of corporate, state, and federal policy. This role will direct, coach and mentor staff and use the Site's personnel and capital resources to best meet production goals while developing new ways to make the production process more efficient through Lean Manufacturing techniques. Budgetary responsibility includes oversight of the facility's processes and activities to achieve KPI's across multiple categories including labor, waste, quality, costs, efficiencies, safety, etc. Performance will be managed by the following metrics: employee retention and turnover, reduced total recordable injury rates, key certifications in food safety and quality, packaging fill rates and on time delivery, lower conversion cost year over year, asset reliability, and successful retention of improved yields. Management Provide overall leadership and direction to site managerial and hourly staff in all aspects of operations. Manage the site P&L to achieve budget and deliver transformational results for the operation. Contribute to achieving production objectives. Monitor departmental performance against goals to ensure goal attainment. Anticipate and provide direction on future capital projects and equipment needs. Maintain effective community and government relations to maintain Del Monte's image in the community. Understand and deliver customer requirements at level >98% OTIF (On time item fill). Develop and lead plans and processes to minimize manufacturing costs through effective utilization of labor/scheduling, equipment, facilities, materials, and capital. Enhance and grow the skills of the plant team through providing thought leadership in defining and driving best practices, adoption of new tools and processes, and consistent measurement of key metrics. Instill a high-performance work environment with a culture of accountability. Safety Ensure a safe work environment and correct deficiencies in a timely manner. Through site staff, supervisors and managers, assure employee engagement, safety, quality, customer service, cost, and production objectives are met or exceeded. Provide training avenues to employees leveraging Safety, SOP's, and user manuals. Drive behavioral based safety program to change current culture and results. Operations Take ownership and accountability for overall site operations. Lead quality and continuous improvement initiatives in support of operations. Management of warehousing operations, including labeling and shipping to meet planned AOP costs, quality standards, and timeliness of shipping. Identify warehouse inventory imbalances and improve cycle count accuracy to ensure Del Monte is representing financials appropriately from an inventory perspective. Implement ‘lean principles' on the floor and execute a site master plan in line with service and COGS. Work with operators and vendors to improve packaging materials performance. Develop and implement plans with operators and mechanics to improve line performance. Ensure compliance with all quality and food safety requirements to protect customers & consumers. Monitor key performance indicators to assess labor and variance to budget, productivity, and schedule adherence. Utilize metrics, scorecards, and key performance indicators (KPI's) to measure success. Oversee budgetary responsibility including oversight of the facility's processes and activities to achieve KPI's across multiple categories including labor, waste, quality, costs, efficiencies, safety, etc. People Provide leadership, guidance, and training to employees. Directly support the development of internal talent in preparation for future advancement/promotional opportunities. Coach, motivate, train and effectively manage the performance of site managerial and support personnel. Work closely with quality team to review final product consistency in order to determine areas of improvement. Work with HR Operations team on work system design in plant, development programs, and the betterment of Company early career talent development initiatives. Partner with Human Resources in implementing and adhering all employees to policies and processes. Develop and maintain a spirit of positive relationship with the salaried and bargaining unit hourly associates. Enforce consistent, fair and inclusive employment practices, legal and corporate compliance, as well as behaviors reflective of the company's commitment to diversity. Lead direct reports and partner with indirect functional staff, e.g. finance, continuous improvement and human resources to implement policies and procedures. Core Values: Mission first: You believe that the first priority should be advancing the mission of the organization. Dedication to learning: You are open to and create a culture of honest, direct, regular, compassionate feedback and dedicated to fostering a culture of learning. Commitment to diversity: You have a deep commitment to creating a diverse and inclusive team, demonstrated through such things investing heavily in recruiting people from a wide range of backgrounds, removing unconscious bias in interviews, and ensuring staff can bring their full selves to work. Attributes Energetic, Aspirational and Driven: Must be an outstanding, inspirational leader with the ability to set high but reachable goals, clearly communicate those goals to employees, and infuse the team with a sense of purpose and urgency in attainment of those goals. Bright, engaging, and driven with ‘start up' energy and passion. A Great Coach, Mentor, and Team Builder: A dynamic leader with proven ability to mentor direct reports and build and manage a continuously growing/evolving team. Builds an environment where top talent wants to work. Seeks out and grows emerging talent. A secure and humble leader who surrounds themselves with strongest professionals. An Excellent Communicator: Excellent interpersonal and communication skills with people at all levels inside and outside the organization. Ability to work through conflict, gain trust, and persuasively influence outcomes. This leader will have CEO and Executive Team visibility and needs to build and foster relationships of accountability, execution and reliability. Qualifications: Bachelor's degree in Business Administration, Management, Operations, Industrial Management, or related field. Minimum 15 Years Directly Applicable Management Experience within a comparable Labeling & Packaging/Distribution environment. Extensive functional knowledge of packaging and labeling equipment and operations, with excellence in all core metrics of safety, quality, cost, delivery, and people. Preferred 2 plus years of management experience in the labeling, packaging, distribution environment. Site Leader experience in a complex ~100+ associate turnaround site having worked with maintenance, FSQA, planning, engineering, CI/Lean, etc. Multi-site oversight experience is a plus. A “hands on” servant leader working on the floor leading teams to develop and grow. Experience leading transformations of organizational culture, people, process, performance, and outcomes taking it to “best-in-class”. Experience developing a safety-first culture resulting in best-in-class safety operations. Strength in Total Productive Maintenance (TPM) methodologies and collaboration with maintenance teams to transform from reactive to predictive methods. Proven competencies in driving operational excellence, cost, and productivity improvements across the organization, with measurable financial, quality, and cycle time results, without compromising product quality or company growth. A successful track record of developing talent, building culture and championing diversity and inclusion with multilingual and multicultural teams is paramount. Ability to innovate and design strategies, procedures, and people utilization that significantly improve reliability of equipment, efficiency, productivity, and performance while reducing inventory and waste and achieving business and technical results. Experience in driving initiatives, holding self and team accountable for results and ensuring continuous improvement. Translate vision and strategy into explicit plans and action. Rally support behind the vision. Recognize success. Overcome challenges or obstacles even when it means choosing the hard right over the easy wrong. Expect the same from direct reports. Be a decision maker - weigh in and determine the course of action. Demonstrate ownership of policy and the Code of Conduct. Set clear expectations and trust people to decide how to complete high-quality work. Align work and resources to ensure success. Stay focused on the critical priorities. Connect individual work deliverables to organizational and departmental goals. Demonstrate professional knowledge and good judgment with focus on achieving necessary tasks at hand and make course-corrections to ensure success. Focus on AOP plans and drive to achieve results. Measure progress against plans and goals.
    $23k-41k yearly est. 2d ago
  • Director of Manufacturing Solutions

    The College System of Tennessee 3.9company rating

    Morristown, TN jobs

    Job Title: Director of Manufacturing Solutions Hiring Salary Range: $62, 467 - $78, 084 Campus Location: Walters State Community College - Morristown Campus (Employees are assigned to a "home" location but may occasionally or regularly be required to work at other WSCC locations.) Job Purpose: This position aims to manage the Manufacturing Solutions department of the Workforce Training division. The incumbent meets with local industry leaders and associations to determine, assess, and prepare/provide training solutions for those organizations. This position works with part-time instructors to provide training for programs related to the manufacturing industry. Essential Job Functions: * Meets with local industry to determine training needs; supervises delivery of programs as requested. Facilitates customized manufacturing programs. * Monitors all ongoing classes and programs and amends curricula. Provides instruction as needed. * Responsible for finding new solutions to generate additional enrollment for the department. This includes new materials, grant support, expense reductions, and various other partnerships related to manufacturing. Manages Manufacturing Solutions finances, including budgeting, forecasting, and approving expenses. * Recruits and provides direction and administrative supervision for instructors within the unit to help generate enrollment while complying with federal and state laws, regulations, and college policies and procedures. * Collaborates with agencies funding students for training, submits documentation to funding agencies for approval of workforce training, and maintains required approval procedures, updating them when needed. * May perform other duties as assigned. Required Qualifications: * Seven years of manufacturing experience or Bachelor's Degree in Business, Manufacturing Engineering, or a related field. * At least three years of manufacturing experience or conducted training in manufacturing. * Knowledgeable in business and manufacturing processes. * Ability to use a computer and experience with computer programs such as Microsoft Office Suites, Adobe, and other related software. Preferred Qualifications: * Prior experience as a mid to upper-level manager * Prior experience in sales and marketing. * Prior training experience * Knowledgeable in economic development. * Masters of Business Administration or related field Behavioral Core Competencies: * Listens effectively, encourages, and is receptive to new ideas; invites response/dissent; verifies he/she clearly understands what others are saying. * Breaks down barriers and develops influential relationships across teams/functions/layers; challenges others to identify new ways to view existing situations. * Empowers employees to adjust procedures to improve service quality and solve problems creatively. Recognizes and rewards achievement. * Spends time with employees to learn about their capabilities, needs, and priorities. Manages team conflict appropriately, providing feedback and coaching to develop team members. * Inspires improvement to advance the College's mission while preserving institutional principles and character; recognizes and rewards people whose actions support organizational change efforts. * Considers the impact and efficiency of decisions before deciding on a specific course of action in deference to WSCC's benefactors and supporters. Leadership & Supervisory: The incumbent is responsible for managing and supervising adjunct instructors in Manufacturing Solutions. The incumbent recommends department policy and approves goals and objectives for functional areas. Environment & Working Conditions: The position involves working in various environments, including office, campus classrooms, and plant/factory conditions. Physical Demands (including requirements for travel or working nights/weekends/holidays): * Occasionally an extensive amount of time spent on a computer is required. * Occasional travel required. * Minimal exposure to various weather conditions and temperature fluctuations. * Occasionally, heavy lifting is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of this job. REQ# 503336 Posting Closes: Tuesday, January 27, 2026
    $62.5k-78.1k yearly 2d ago
  • Director of Fulfillment Operations

    Cart.com 3.8company rating

    Columbus, OH jobs

    Apply here to be considered for a FUTURE opening Our Talent Acquisition team will be reviewing applicants from this posting to determine if your skills and experience align with the Site Director of Operations role. This review is for future hiring. If you are identified as a potential fit, one of our recruiters will reach out to set up a call to discuss our future opportunity. Who We Are: We're Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery. We're building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth. Our goal is to be the global backbone of commerce. To achieve it, we're looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We'd love to hear from you. Cart.com Fast Facts: * 6,000+ customers worldwide * 1,600+ employees globally * 17 warehouses nationwide, totaling over 10 million square feet of space * Headquartered in Houston, TX with international offices in Mexico and Poland Our values: Cart.com is building a company that is committed to living out these 6 core values: * Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about. * Think beyond the box: "We've always done it that way" is not a phrase uttered often at our office. We create creative solutions to complex problems. * Don't give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story. * Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community. * Work together: We've built a team that prides itself on diversity of thought and background. Collaboration is better with contrast. * Remember to be human: We work hard, but we leave room for the people, places and things that we love. This position is open to applicants or individuals who are located in or around Columbus,OH and is a Onsite role The Role: The main goal of the Site Director is to Lead and direct Site Leadership, and team to achieve key goals and objectives that drive long term growth for the organization. The Director will have leadership responsibilities over a fulfillment center including full P&L responsibility. In this role, you will drive team execution of the defined operational plans, owns fulfillment client P&Ls, deliver client satisfaction and financials (EBIT), and be responsible for growing and developing future talent. What You'll Do: * Manage yearly budget and own monthly P&L for assigned site * Develop Operations Managers and Managers; Develop talent and site succession plans * Own operational standardization and continuous improvement * Develop and manage key client relationships at the operations level e.g., * Director and Manager of Supply Chain Drive high levels of client Satisfaction and employee Engagement Act as "trouble shooter" for any hot spots that occur from time to time * Oversee all client implementations/upgrades/extensions from a strategic view and ensure seamless integration into the operation * Build a culture of continuous improvement through execution of Operating Model Drive safety, policy, and procedure adherence * Provide direction and support to direct reports. * Coach to ensure career development, productivity and quality objectives are consistently achieved * Maintain a working knowledge of all operational processes Interact with senior management while providing updates and solutions on issues about business impact * Engage with broader team for support to site operations Who You Are: * Player/Coach - weighted towards coaching Anticipate issues and course correct to avoid * Support your leadership team on finding solutions to operational challenges as client needs evolve Identify opportunities to standardize to drive efficiency and lead the partnership * High Financial Acumen * Strong communication and presentation skills * Sense of urgency to identify and rally teams to address issues * Problem solving thought process Lean thinker, continuous improvement leader * Ability to plan, direct and implement site operations to meet planned KPIs and SLAs * Organizational agility and good influencing skills What You've Done: * 7+ years of progressive Operations experience * * Financial/Cost Management and ownership via budget building - $30-$75M in revenue scope * Experience leading culture improvements and/or transformation * Experience in Lean and Continuous Improvement methodology * Proactive, numbers driven and a anticipated planner * Business Leadership Development experience * Managing a 3PL fulfillment operation, ideally in ecommerce, direct to consumer, business to consumer (D2C/B2C) * * Wholesale fulfillment experience Top Candidates will also have: * Fast paced, high volume, multi-client, unit-pick fulfillment center environment experience * Knowledge of Warehouse Management Systems (ideally, Manhattan WMS and Pyramid WCS). * Success during traditional holiday 'peak' ecommerce * Culture of improvement or transformation with continuous improvement experience. * Bachelors Degree Physical Demands & Working Conditions: * Able to lift 25+ lbs Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN. All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants. Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $64k-109k yearly est. Auto-Apply 60d+ ago
  • Director of Fulfillment Operations

    Cart.com 3.8company rating

    Columbus, OH jobs

    Apply here to be considered for a FUTURE opening Our Talent Acquisition team will be reviewing applicants from this posting to determine if your skills and experience align with the Site Director of Operations role. This review is for future hiring. If you are identified as a potential fit, one of our recruiters will reach out to set up a call to discuss our future opportunity. Who We Are: We're Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery. We're building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth. Our goal is to be the global backbone of commerce. To achieve it, we're looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We'd love to hear from you. Cart.com Fast Facts: 6,000+ customers worldwide 1,600+ employees globally 17 warehouses nationwide, totaling over 10 million square feet of space Headquartered in Houston, TX with international offices in Mexico and Poland Our values: Cart.com is building a company that is committed to living out these 6 core values: Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about. Think beyond the box: “We've always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems. Don't give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story. Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community. Work together: We've built a team that prides itself on diversity of thought and background. Collaboration is better with contrast. Remember to be human: We work hard, but we leave room for the people, places and things that we love. This position is open to applicants or individuals who are located in or around Columbus,OH and is a Onsite role The Role: The main goal of the Site Director is to Lead and direct Site Leadership, and team to achieve key goals and objectives that drive long term growth for the organization. The Director will have leadership responsibilities over a fulfillment center including full P&L responsibility. In this role, you will drive team execution of the defined operational plans, owns fulfillment client P&Ls, deliver client satisfaction and financials (EBIT), and be responsible for growing and developing future talent. What You'll Do: Manage yearly budget and own monthly P&L for assigned site Develop Operations Managers and Managers; Develop talent and site succession plans Own operational standardization and continuous improvement Develop and manage key client relationships at the operations level e.g., Director and Manager of Supply Chain Drive high levels of client Satisfaction and employee Engagement Act as "trouble shooter" for any hot spots that occur from time to time Oversee all client implementations/upgrades/extensions from a strategic view and ensure seamless integration into the operation Build a culture of continuous improvement through execution of Operating Model Drive safety, policy, and procedure adherence Provide direction and support to direct reports. Coach to ensure career development, productivity and quality objectives are consistently achieved Maintain a working knowledge of all operational processes Interact with senior management while providing updates and solutions on issues about business impact Engage with broader team for support to site operations Who You Are: Player/Coach - weighted towards coaching Anticipate issues and course correct to avoid Support your leadership team on finding solutions to operational challenges as client needs evolve Identify opportunities to standardize to drive efficiency and lead the partnership High Financial Acumen Strong communication and presentation skills Sense of urgency to identify and rally teams to address issues Problem solving thought process Lean thinker, continuous improvement leader Ability to plan, direct and implement site operations to meet planned KPIs and SLAs Organizational agility and good influencing skills What You've Done: 7+ years of progressive Operations experience * Financial/Cost Management and ownership via budget building - $30-$75M in revenue scope Experience leading culture improvements and/or transformation Experience in Lean and Continuous Improvement methodology Proactive, numbers driven and a anticipated planner Business Leadership Development experience Managing a 3PL fulfillment operation, ideally in ecommerce, direct to consumer, business to consumer (D2C/B2C) * Wholesale fulfillment experience Top Candidates will also have: Fast paced, high volume, multi-client, unit-pick fulfillment center environment experience Knowledge of Warehouse Management Systems (ideally, Manhattan WMS and Pyramid WCS). Success during traditional holiday ‘peak' ecommerce Culture of improvement or transformation with continuous improvement experience. Bachelors Degree Physical Demands & Working Conditions: Able to lift 25+ lbs Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN. All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants. Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $64k-109k yearly est. 60d+ ago
  • Director of Fulfillment Operations

    Cart.com 3.8company rating

    Columbus, OH jobs

    Apply here to be considered for a FUTURE opening Our Talent Acquisition team will be reviewing applicants from this posting to determine if your skills and experience align with the Site Director of Operations role. This review is for future hiring. If you are identified as a potential fit, one of our recruiters will reach out to set up a call to discuss our future opportunity. Who We Are: We're Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery. We're building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth. Our goal is to be the global backbone of commerce. To achieve it, we're looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We'd love to hear from you. Cart.com Fast Facts: 6,000+ customers worldwide 1,600+ employees globally 17 warehouses nationwide, totaling over 10 million square feet of space Headquartered in Houston, TX with international offices in Mexico and Poland Our values: Cart.com is building a company that is committed to living out these 6 core values: Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about. Think beyond the box: “We've always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems. Don't give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story. Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community. Work together: We've built a team that prides itself on diversity of thought and background. Collaboration is better with contrast. Remember to be human: We work hard, but we leave room for the people, places and things that we love. This position is open to applicants or individuals who are located in or around Columbus,OH and is a Onsite role The Role: The main goal of the Site Director is to Lead and direct Site Leadership, and team to achieve key goals and objectives that drive long term growth for the organization. The Director will have leadership responsibilities over a fulfillment center including full P&L responsibility. In this role, you will drive team execution of the defined operational plans, owns fulfillment client P&Ls, deliver client satisfaction and financials (EBIT), and be responsible for growing and developing future talent. What You'll Do: Manage yearly budget and own monthly P&L for assigned site Develop Operations Managers and Managers; Develop talent and site succession plans Own operational standardization and continuous improvement Develop and manage key client relationships at the operations level e.g., Director and Manager of Supply Chain Drive high levels of client Satisfaction and employee Engagement Act as "trouble shooter" for any hot spots that occur from time to time Oversee all client implementations/upgrades/extensions from a strategic view and ensure seamless integration into the operation Build a culture of continuous improvement through execution of Operating Model Drive safety, policy, and procedure adherence Provide direction and support to direct reports. Coach to ensure career development, productivity and quality objectives are consistently achieved Maintain a working knowledge of all operational processes Interact with senior management while providing updates and solutions on issues about business impact Engage with broader team for support to site operations Who You Are: Player/Coach - weighted towards coaching Anticipate issues and course correct to avoid Support your leadership team on finding solutions to operational challenges as client needs evolve Identify opportunities to standardize to drive efficiency and lead the partnership High Financial Acumen Strong communication and presentation skills Sense of urgency to identify and rally teams to address issues Problem solving thought process Lean thinker, continuous improvement leader Ability to plan, direct and implement site operations to meet planned KPIs and SLAs Organizational agility and good influencing skills What You've Done: 7+ years of progressive Operations experience * Financial/Cost Management and ownership via budget building - $30-$75M in revenue scope Experience leading culture improvements and/or transformation Experience in Lean and Continuous Improvement methodology Proactive, numbers driven and a anticipated planner Business Leadership Development experience Managing a 3PL fulfillment operation, ideally in ecommerce, direct to consumer, business to consumer (D2C/B2C) * Wholesale fulfillment experience Top Candidates will also have: Fast paced, high volume, multi-client, unit-pick fulfillment center environment experience Knowledge of Warehouse Management Systems (ideally, Manhattan WMS and Pyramid WCS). Success during traditional holiday ‘peak' ecommerce Culture of improvement or transformation with continuous improvement experience. Bachelors Degree Physical Demands & Working Conditions: Able to lift 25+ lbs Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN. All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants. Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $64k-109k yearly est. Auto-Apply 60d+ ago
  • Director of Banquet Operations

    Hilton Sandestin Beach Golf Resort & Spa 3.9company rating

    Miramar Beach, FL jobs

    Why Hilton Sandestin Beach? At Hilton Sandestin Beach, we believe that exceptional service begins with an exceptional team. To deliver the best experiences for our guests, we seek out talented individuals who share our passion and vision. Our team members are the driving force behind everything we do, and their dedication is what allows us to create memorable moments for every guest. By joining Hilton Sandestin Beach, you become part of a community of leaders focused on your personal growth and long-term success. What We Offer: 401(k) 401(k) matching Dental insurance Employee discount Free daily meal service (lunch or dinner) Health insurance Paid time off Vision insurance About the Role: To hire, train, and direct the Banquet staff in servicing all banquet functions in a friendly, courteous, and professional manner according to the Hilton's high standards of quality to ensure the success of the department and repeat business from our current clients. Essential Functions: Hires, schedules and trains all Banquet staff to include conducting roll call and monthly meetings and illustrating the proper techniques and etiquette for plated, buffet, and parade types of service. Monitors staff performance. Defines performance requirements and develops action plans for achievement of goals. Inspects function rooms and equipment visually prior to functions for cleanliness, proper inventory, and set up. Communicates verbally in a calm, positive demeanor during the course of the function with the Kitchen, Service, Beverage, Conference Services, Engineering, Storeroom and other Hotel departments as well as group contacts to ensure timely execution of events, quality service, and adherence to all applicable Federal, State, and Local safety and health regulations and corporate standards. Attends hotel meetings to include daily banquet event order (BEO) meetings, staff meetings, Food and Beverage meetings, and client pre & post cons to ensure the success of all group functions. Completes all schedules for the following week weekly, turning in copies to the Director of Food and Beverage by five o'clock p.m. on Fridays. Completes the labor forecasts by the 23 rd of each month for the following month. Engages fully with the service event experience, including conducting the pre-event line-up and reviewing expectations and flow of service. Monitors and adjusts actively labor and expense forecasting for accurate financial planning based on business needs and to meet the Company's financial goals. Manages events actively from beginning to end. Supportive Functions: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, at the desecration of the manager based on the particular requirements of the hotel. Orders supplies and linen for functions from Purchasing, Stewarding and Housekeeping departments. Maintains equipment par levels for future needs requirements. Assists in support of Stewarding, Banquet staff and Captains in the execution of events according to the function sheets and Hilton quality standards. Assists other departments, as required by business of hotel. Creates a weekly schedule that reflects management coverage at night as well as daytime coverage is expected. Abide by all Federal, State and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests Job Knowledge, Skills, and Abilities: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. Able to maintain a flexible schedule to manage the wide range of operations hours. Must be able to communicate well with people. Must be a problem solver and an independent thinker and worker. Must be able to delegate responsibility and follow up on assigned work. Must have full knowledge of food and beverage preparations, menu specifications, service standards, guest relations, and etiquette. Knowledge of the appropriate table settings, buffet sets, room set ups, and service ware. Ability to read, comprehend, and apply written product labeling instructions to enable the safe application of products and processes within the hotel. Ability to read, comprehend, and apply written product labeling instructions to enable the safe application of products and processes within the hotel. Ability to read and understand banquet event orders (BEOs) and disseminate the information on them. Ability to remember, recite, and promote the variety of menu items. Learns, remembers, and recites the layout of the hotel and be able to give accurate directions to guests. Ability to perform all duties within extreme temperature ranges including prolonged outdoor exposure. Ability to operate and instruct others on the use of standard equipment, including coffee machines, tea machines, drink machines, etc. Qualifications: Education: Any combination of education, training, or experience that provides the required knowledge, skills and abilities. High school education preferred. Experience: Five years of prior banquet and/or hospitality supervisory service experience is required Licenses and Certificates: Ability to obtain any government required licenses or certificates. More about the Company: Due to the seasonal and business nature of the hospitality industry, employees may be required to work varying schedules and hours to reflect the staffing needs of the hotel. This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other tasks be performed when circumstance changes in the hotel (i.e.: emergencies, changes in personnel, workload, rush jobs, or technological developments.) We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $67k-103k yearly est. Auto-Apply 21d ago
  • Director of Operations

    First Watch Restaurants 4.3company rating

    North Miami Beach, FL jobs

    The Director of Operations is responsible for supporting the mission, vision and values of First Watch through all that he/she does in their role every day. The DO's primary purpose is to develop General Managers and restaurant management teams to build and increase sales over the previous year and improve profitability, while ensuring employee and guest satisfaction, without compromising the integrity or You First culture of the concept. The Director of Operations is responsible for the success of all First Watch operations within their span of control (5-8 direct reports and 200-300 employees). Responsibilities * Leads operational activities for a group of First Watch Restaurants by performing the following in accordance with Company guidelines regarding management development, sales, and profitability, planning and customer and employee relations * Trains, coaches and develops General Managers and Operations Managers, through timely performance and observation feedback and evaluations * Follows up on training of MIT's/CAFE's and hourly employees. Works closely with the Training General Manager to monitor progress * Ensures development of Operations Managers within compliance of the FW management development programs * Through effective manpower planning executes the continuous development of the management team and ensures timely and cost effective recruitment of restaurant level management and their training within First Watch * Ensures the maintenance of a safe and harassment free workplace in all restaurants * Takes quick and responsible action in solving problems and able to uses reason when dealing with individual or staff performance based issues to include personality conflicts * Develops for prior approval and then meets or exceeds the area's budget, including capital investments, General and Administrative expenses * Promotes First Watch outside the restaurant Qualifications * Bachelor's degree or equivalent - concentration in food & beverage, business, marketing or management is preferred * Five to seven years of progressive leadership experience in multi unit restaurant industry operations * Proven track record of achieving results and building & maintaining successful teams * Passion for providing excellent service and quality * Ability to partner and build relationships while demonstrating leadership and integrity and promoting team success * Extensive knowledge of the principles, procedures, and best practices in the industry * Ability to work well under pressure in a fast paced, dynamic environment * Valid driver's license and ability to travel frequently within assigned market Who We Are First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates five times a year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid's meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities - raising more than $1.7 million to date. A recipient of hundreds of local "Best Breakfast" and "Best Brunch" awards, First Watch was voted 2025's #1 Best Breakfast by Newsweek's Readers' Choice Awards and was also named 2025 and 2024's #1 Most Loved Workplace in America by the Best Practice Institute (as seen in The Wall Street Journal), after appearing on the list in 2022 and 2023 as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 620 restaurants in 32 states. For more information, visit ******************* First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
    $89k-132k yearly est. Auto-Apply 7d ago
  • Director, Special Operations

    Farmer's Fridge Careers 4.0company rating

    Chicago, IL jobs

    Farmer's Fridge makes fruits and vegetables accessible and approachable for everyone. We offer a variety of fresh, healthy, ready-to-eat meals and snacks through our fresh food vending machines, wholesale partners, and our office pantry solution - providing chef-curated meals to customers within seconds. Today, we operate a network of Fridges and partner with clients nationwide in high-foot-traffic areas, such as airports, hospitals, universities, and large office buildings - where there is limited accessibility to fresh, healthy, grab-n-go options. We care deeply about what we're creating and aspire to make sure our customers feel that through every touchpoint. This shows up in many ways across the business. We are committed to prioritizing food safety, we are passionate about product quality, we value our employees, we champion the best idea no matter where it comes from, and we're committed to making an overall positive impact as we scale. About this Role: The Director of Special Operations will serve as a strategic and operational partner to the COO and the Supply Chain leadership team. This role supports execution across Manufacturing, Fulfillment, Procurement, Quality & Food Safety, and Commercialization by ensuring alignment, accountability, and progress on key priorities. The Director will coordinate cross-functional projects, manage OKRs and major initiatives, and provide additional leadership capacity when the organization faces challenges or periods of heavy workload. What You'll Do… Partner with the COO and Supply Chain leadership team to coordinate goals, priorities, and OKRs across Manufacturing, Fulfillment, Procurement, Quality & Food Safety, and Commercialization. Support the execution of major initiatives by coordinating across teams, managing timelines, and ensuring follow-through on key actions. Lead program management and strategic project execution for the Supply Chain organization, maintaining visibility and accountability for key deliverables. Manage continuous improvement projects that enhance operational performance and enable growth. Step into functional areas when resource constraints or operational challenges arise to stabilize performance and provide structure and focus. Coordinate quarterly OKR check-ins and progress reviews to ensure accountability, alignment, and consistent execution. Partner with functional leaders to identify risks and inefficiencies early, helping to prevent issues and supporting recovery plans when problems occur. Support the COO with strategic planning, business reviews, and preparation of materials for executive and board-level discussions Promote a culture of accountability, collaboration, and continuous improvement across the Supply Chain and Commercialization teams. Who You Are… Minimum of 6 years of experience in operations, supply chain, consulting, or a related field. Proven experience in project and program management, continuous improvement, and cross-functional coordination. Strong analytical and problem-solving skills with the ability to assess complex situations and act decisively. Excellent communication, collaboration, and stakeholder management skills. Demonstrated success in supporting change management and improving organizational execution. Ability to adapt quickly, assess challenges, and help teams regain clarity and momentum. MBA or equivalent experience preferred. High emotional intelligence and sound judgment, with the ability to influence and drive alignment across teams. The Ideal Candidate… You are a hands-on problem solver who thrives in dynamic environments and brings structure to complexity. You create clarity, promote accountability, and help teams deliver results. You are equally comfortable managing cross-functional initiatives, coordinating OKR reviews, or stepping into a team that needs temporary leadership or process support. You act as a connector and an enabler, helping the Supply Chain organization execute effectively and scale with confidence. The base salary range for this role is $150,000 - $160,000. The base pay offered will be determined by factors such as experience, skills, training, certifications, education, and any applicable minimum wage requirements. In addition to base salary, this position is eligible for company performance-based bonuses and equity. We provide a comprehensive benefits package, including: Medical, dental, and vision insurance (multiple plans available) 401(k) with immediate employer match vesting Paid time off (including vacation, sick leave, and holidays) Paid sabbatical after 5 years of service Employee discounts Employee Assistance Program (EAP) Benefits at Farmer's Fridge: In This Together - We stay connected, whether in person or virtually. We encourage business transparency through monthly town hall meetings and weekly financial updates. We set out to make the best product on the market, and we believe we've done it. We value your input in the new menu creation process. From regular tasting panels, where employees provide new menu feedback. Happier Workdays - Each day at work should fill you with joy. We're a fun and passionate group, and we don't take ourselves too seriously. Bring your unique self to work, dress comfortably, and always feel free to share your thoughts and opinions. We encourage curiosity; there's no hierarchy here when we're all swapping ideas. Never run on empty - Daily Farmer's Fridge meal and office snacks are just some of the offerings to make sure you aren't distracted by a growling stomach. Recharge with our paid sabbatical program after five years of service. Innovate & Elevate - We're all teachers and learners. You'll grow and help grow the company through cross-functional collaboration, open access to leadership, and regular business updates. You have a direct impact on the company's bottom line. You can also impact your bottom line by participating in our 401(k) plan that includes a company match with immediate vesting. Farmer's Fridge Diversity Statement: "Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Farmer's Fridge, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.” Farmer's Fridge is an equal-opportunity employer. We are committed to providing equal employment opportunity in all employment practices, including hiring, without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, age, disability status, veteran status, or any other characteristic protected by federal, state or local law. View our disclosures related to External Agencies and Applicants below: https://www.farmersfridge.com/careerdisclosures Powered by JazzHR hUn8hbAPjz
    $150k-160k yearly 20d ago
  • Director, Special Operations

    Farmer's Fridge Careers 4.0company rating

    Chicago, IL jobs

    Farmer's Fridge makes fruits and vegetables accessible and approachable for everyone. We offer a variety of fresh, healthy, ready-to-eat meals and snacks through our fresh food vending machines, wholesale partners, and our office pantry solution - providing chef-curated meals to customers within seconds. Today, we operate a network of Fridges and partner with clients nationwide in high-foot-traffic areas, such as airports, hospitals, universities, and large office buildings - where there is limited accessibility to fresh, healthy, grab-n-go options. We care deeply about what we're creating and aspire to make sure our customers feel that through every touchpoint. This shows up in many ways across the business. We are committed to prioritizing food safety, we are passionate about product quality, we value our employees, we champion the best idea no matter where it comes from, and we're committed to making an overall positive impact as we scale. About this Role: The Director of Special Operations will serve as a strategic and operational partner to the COO and the Supply Chain leadership team. This role supports execution across Manufacturing, Fulfillment, Procurement, Quality & Food Safety, and Commercialization by ensuring alignment, accountability, and progress on key priorities. The Director will coordinate cross-functional projects, manage OKRs and major initiatives, and provide additional leadership capacity when the organization faces challenges or periods of heavy workload. What You'll Do… Partner with the COO and Supply Chain leadership team to coordinate goals, priorities, and OKRs across Manufacturing, Fulfillment, Procurement, Quality & Food Safety, and Commercialization. Support the execution of major initiatives by coordinating across teams, managing timelines, and ensuring follow-through on key actions. Lead program management and strategic project execution for the Supply Chain organization, maintaining visibility and accountability for key deliverables. Manage continuous improvement projects that enhance operational performance and enable growth. Step into functional areas when resource constraints or operational challenges arise to stabilize performance and provide structure and focus. Coordinate quarterly OKR check-ins and progress reviews to ensure accountability, alignment, and consistent execution. Partner with functional leaders to identify risks and inefficiencies early, helping to prevent issues and supporting recovery plans when problems occur. Support the COO with strategic planning, business reviews, and preparation of materials for executive and board-level discussions Promote a culture of accountability, collaboration, and continuous improvement across the Supply Chain and Commercialization teams. Who You Are… Minimum of 6 years of experience in operations, supply chain, consulting, or a related field. Proven experience in project and program management, continuous improvement, and cross-functional coordination. Strong analytical and problem-solving skills with the ability to assess complex situations and act decisively. Excellent communication, collaboration, and stakeholder management skills. Demonstrated success in supporting change management and improving organizational execution. Ability to adapt quickly, assess challenges, and help teams regain clarity and momentum. MBA or equivalent experience preferred. High emotional intelligence and sound judgment, with the ability to influence and drive alignment across teams. The Ideal Candidate… You are a hands-on problem solver who thrives in dynamic environments and brings structure to complexity. You create clarity, promote accountability, and help teams deliver results. You are equally comfortable managing cross-functional initiatives, coordinating OKR reviews, or stepping into a team that needs temporary leadership or process support. You act as a connector and an enabler, helping the Supply Chain organization execute effectively and scale with confidence. The base salary range for this role is $150,000 - $160,000. The base pay offered will be determined by factors such as experience, skills, training, certifications, education, and any applicable minimum wage requirements. In addition to base salary, this position is eligible for company performance-based bonuses and equity. We provide a comprehensive benefits package, including: Medical, dental, and vision insurance (multiple plans available) 401(k) with immediate employer match vesting Paid time off (including vacation, sick leave, and holidays) Paid sabbatical after 5 years of service Employee discounts Employee Assistance Program (EAP) Benefits at Farmer's Fridge: In This Together - We stay connected, whether in person or virtually. We encourage business transparency through monthly town hall meetings and weekly financial updates. We set out to make the best product on the market, and we believe we've done it. We value your input in the new menu creation process. From regular tasting panels, where employees provide new menu feedback. Happier Workdays - Each day at work should fill you with joy. We're a fun and passionate group, and we don't take ourselves too seriously. Bring your unique self to work, dress comfortably, and always feel free to share your thoughts and opinions. We encourage curiosity; there's no hierarchy here when we're all swapping ideas. Never run on empty - Daily Farmer's Fridge meal and office snacks are just some of the offerings to make sure you aren't distracted by a growling stomach. Recharge with our paid sabbatical program after five years of service. Innovate & Elevate - We're all teachers and learners. You'll grow and help grow the company through cross-functional collaboration, open access to leadership, and regular business updates. You have a direct impact on the company's bottom line. You can also impact your bottom line by participating in our 401(k) plan that includes a company match with immediate vesting. Farmer's Fridge Diversity Statement: "Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Farmer's Fridge, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.” Farmer's Fridge is an equal-opportunity employer. We are committed to providing equal employment opportunity in all employment practices, including hiring, without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, age, disability status, veteran status, or any other characteristic protected by federal, state or local law. View our disclosures related to External Agencies and Applicants below: https://www.farmersfridge.com/careerdisclosures
    $150k-160k yearly Auto-Apply 48d ago
  • Director, Special Operations

    Farmer's Fridge 4.0company rating

    Chicago, IL jobs

    Farmer's Fridge makes fruits and vegetables accessible and approachable for everyone. We offer a variety of fresh, healthy, ready-to-eat meals and snacks through our fresh food vending machines, wholesale partners, and our office pantry solution - providing chef-curated meals to customers within seconds. Today, we operate a network of Fridges and partner with clients nationwide in high-foot-traffic areas, such as airports, hospitals, universities, and large office buildings - where there is limited accessibility to fresh, healthy, grab-n-go options. We care deeply about what we're creating and aspire to make sure our customers feel that through every touchpoint. This shows up in many ways across the business. We are committed to prioritizing food safety, we are passionate about product quality, we value our employees, we champion the best idea no matter where it comes from, and we're committed to making an overall positive impact as we scale. About this Role: The Director of Special Operations will serve as a strategic and operational partner to the COO and the Supply Chain leadership team. This role supports execution across Manufacturing, Fulfillment, Procurement, Quality & Food Safety, and Commercialization by ensuring alignment, accountability, and progress on key priorities. The Director will coordinate cross-functional projects, manage OKRs and major initiatives, and provide additional leadership capacity when the organization faces challenges or periods of heavy workload. What You'll Do… * Partner with the COO and Supply Chain leadership team to coordinate goals, priorities, and OKRs across Manufacturing, Fulfillment, Procurement, Quality & Food Safety, and Commercialization. * Support the execution of major initiatives by coordinating across teams, managing timelines, and ensuring follow-through on key actions. * Lead program management and strategic project execution for the Supply Chain organization, maintaining visibility and accountability for key deliverables. * Manage continuous improvement projects that enhance operational performance and enable growth. * Step into functional areas when resource constraints or operational challenges arise to stabilize performance and provide structure and focus. * Coordinate quarterly OKR check-ins and progress reviews to ensure accountability, alignment, and consistent execution. * Partner with functional leaders to identify risks and inefficiencies early, helping to prevent issues and supporting recovery plans when problems occur. * Support the COO with strategic planning, business reviews, and preparation of materials for executive and board-level discussions * Promote a culture of accountability, collaboration, and continuous improvement across the Supply Chain and Commercialization teams. Who You Are… * Minimum of 6 years of experience in operations, supply chain, consulting, or a related field. * Proven experience in project and program management, continuous improvement, and cross-functional coordination. * Strong analytical and problem-solving skills with the ability to assess complex situations and act decisively. * Excellent communication, collaboration, and stakeholder management skills. * Demonstrated success in supporting change management and improving organizational execution. * Ability to adapt quickly, assess challenges, and help teams regain clarity and momentum. * MBA or equivalent experience preferred. * High emotional intelligence and sound judgment, with the ability to influence and drive alignment across teams. The Ideal Candidate… You are a hands-on problem solver who thrives in dynamic environments and brings structure to complexity. You create clarity, promote accountability, and help teams deliver results. You are equally comfortable managing cross-functional initiatives, coordinating OKR reviews, or stepping into a team that needs temporary leadership or process support. You act as a connector and an enabler, helping the Supply Chain organization execute effectively and scale with confidence. The base salary range for this role is $150,000 - $160,000. The base pay offered will be determined by factors such as experience, skills, training, certifications, education, and any applicable minimum wage requirements. In addition to base salary, this position is eligible for company performance-based bonuses and equity. We provide a comprehensive benefits package, including: * Medical, dental, and vision insurance (multiple plans available) * 401(k) with immediate employer match vesting * Paid time off (including vacation, sick leave, and holidays) * Paid sabbatical after 5 years of service * Employee discounts * Employee Assistance Program (EAP) Benefits at Farmer's Fridge: In This Together - We stay connected, whether in person or virtually. We encourage business transparency through monthly town hall meetings and weekly financial updates. We set out to make the best product on the market, and we believe we've done it. We value your input in the new menu creation process. From regular tasting panels, where employees provide new menu feedback. Happier Workdays - Each day at work should fill you with joy. We're a fun and passionate group, and we don't take ourselves too seriously. Bring your unique self to work, dress comfortably, and always feel free to share your thoughts and opinions. We encourage curiosity; there's no hierarchy here when we're all swapping ideas. Never run on empty - Daily Farmer's Fridge meal and office snacks are just some of the offerings to make sure you aren't distracted by a growling stomach. Recharge with our paid sabbatical program after five years of service. Innovate & Elevate - We're all teachers and learners. You'll grow and help grow the company through cross-functional collaboration, open access to leadership, and regular business updates. You have a direct impact on the company's bottom line. You can also impact your bottom line by participating in our 401(k) plan that includes a company match with immediate vesting. Farmer's Fridge Diversity Statement: "Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Farmer's Fridge, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles." Farmer's Fridge is an equal-opportunity employer. We are committed to providing equal employment opportunity in all employment practices, including hiring, without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, age, disability status, veteran status, or any other characteristic protected by federal, state or local law. View our disclosures related to External Agencies and Applicants below: ***********************************************
    $150k-160k yearly 50d ago
  • Director, Warehouse Operations

    Phillips Distilling Company 4.2company rating

    Princeton, MN jobs

    Since 1912, Phillips Distilling Company has produced high-quality spirits and popular brands. As one of America's oldest family-owned spirits companies, we pride ourselves on our independent spirit and our commitment to innovation, quality and community. Phillips Distilling Company is currently inviting candidates to apply for a full-time Director, Warehouse Operations opportunity. The candidate selected for this role will enjoy competitive compensation, annual bonus potential, development opportunities, and a comprehensive benefits package including generous paid time off and paid holidays! Join the Phillips' team today and enjoy being in good spirits every day! Classification: Exempt Department: Warehouse Reports To: VP of Manufacturing Summary: The Director, Warehouse Operations is responsible for the organization and direction of the Company's warehouse and distribution activities to ensure efficient operations. This position oversees all warehouse operations including logistics, and has responsibility for managing the department budget, inventory control, warehouse equipment leasing and maintenance, production support, safety, employee training and performance management. Essential Functions: Oversees the daily operation of the warehouse to ensure it continuously functions in a productive and cost-effective manner. Develops, implements, and monitors department goals, objectives, and budgets. Maintains inventory integrity for finished goods and raw materials, and manages year-end inventories. Establishes procedures and policies to control inventory discrepancies and ensure that all products are properly marked and readily accessible. Controls costs by monitoring employee productivity, ensuring efficient utilization of all physical storage space and proper protection of stored materials. Oversees the negotiation of common carrier rates to ensure the best delivery schedules and freight rates are obtained. Manages equipment lease and maintenance program to maximize forklift and battery life. Partners with the Director of EHS to ensure a safe working environment and compliance with health, safety, and environmental regulations. Performs and oversees workforce planning activities and develops plans to address gaps, including overseeing and participating in the recruitment and selection of qualified candidates. Manages employee performance, providing coaching and feedback in line with company policies. Manages and develops a supervisory team responsible for directing all warehouse activities including the management of employee teams. Establishes and maintains processes to ensure the accuracy of filling customer orders and quality control. Collaborates with cross-functional leadership to coordinate warehouse activities and ensure alignment on company-wide initiatives. Prepares correspondence, reports, standard operating procedures and safety manuals. Reviews invoices, work orders, forecasts, and other reports to analyze productivity and peak delivery for planning purposes. Stays informed of industry trends, technological advancements and best practices, and leverages new technologies or methodologies to improve processes. Performs all other related duties as assigned. Additional Functions: Living and abiding by the Phillips Way and the company's core values: Communication & Collaboration, Dignity & Respect, Accountability, Customer Service and Community. Required Competencies: Strong leadership and interpersonal skills with the ability to motivate and inspire teams, foster accountability, and build positive relationships across all levels of the organization. Must have strong communication skills and approachability that encourages open communication and collaboration with team members across the company and at all levels. Must have excellent problem-solving and decision-making skills with a strategic mindset for driving operational excellence and achieving business objectives. Must have demonstrated experience in administration management, inventory control, receiving, shipping, warehouse layout of raw materials, and finished goods storage. Must have proficiency in warehouse software systems, ERP systems and data analytics tools, along with strong computer literacy in Microsoft Office, Google Suite, and other relevant platforms. Project management skills with the ability to prioritize and manage multiple projects in a fast-paced, dynamic environment with a strong sense of urgency. Must have knowledge of health and safety regulations and best practices, ensuring compliance with industry standards and quality management systems. Must be able to operate a forklift and complete and pass forklift operator certification requirements. Required Education & Experience: Bachelor's degree. 5+ years of experience in a warehouse leadership position in a manufacturing environment, with a proven track record of team success. Experience managing and operating a warehouse management system. Equivalent combination of education and experience. Preferred Education & Experience: Experience working in a complex, highly regulated industry such as Food and Beverage. Experience working with Oracle. Supervisory Responsibilities: Provides leadership and direction to warehouse leadership team and support staff. Work Location & Travel Required: This position works on-site reporting to the Princeton location. Some travel may be required. Work Environment & Physical Demands: Work is performed in a manufacturing setting (office, warehouse and production floor). Must be able to tolerate working in a noisy environment while utilizing proper PPE. This position requires regular standing on hard surfaces for extended periods, walking throughout the facility and the ability to lift up to 50lbs. The ability to sit and use a computer for extended periods of time and the dexterity to frequently type on a keyboard is also required. Other Considerations: The intent of this job description is not to state or imply that the duties listed are the only duties that will be performed. Employees will be required to follow any other job-related instructions and perform any other job-related duties as requested by management. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job. Phillips Distilling Company is an equal opportunity employer committed to creating an inclusive and diverse workforce. We consider all qualified individuals for employment without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status, among other factors. Starting Pay Range: 117,000 - 135,000 Annually Where a candidate falls within the pay range will vary based on a variety of factors, including, but not limited to, geographic location, education, skills and experience. Benefits Overview: PDC offers a comprehensive benefits package to support the health, well-being, and financial security of our employees and their families. Our benefits package includes: Health Benefits: Medical, dental, and vision plans to meet individual/family needs. Financial Well-being: 401(k) retirement savings plan with company match, flexible spending accounts (FSAs), and health savings accounts (HSAs). Income Protection: Employer-paid life insurance, accidental death & dismemberment (AD&D) insurance, short-term disability, and long-term disability coverage. Paid Time Off: Includes 9 paid holidays, annual PTO accrual, bereavement leave, and parental leave Additional Voluntary Benefits: Options for supplemental life insurance, critical illness, and accident insurance. Wellness Program: Incentives and resources to support physical and mental well-being. Employee Assistance Program (EAP): Confidential access to counseling, financial & legal planning, estate planning, wellness resources, and more to support employees and their families. Bonus Potential: Annual bonus opportunities based on individual and/or company performance. This summary provides a general overview of available benefits. Specific details, including eligibility criteria and plan options, will be provided during the recruitment/onboarding process.
    $81k-138k yearly est. 60d+ ago
  • Director of Operations

    First Watch Restaurants 4.3company rating

    Jacksonville, FL jobs

    The Director of Operations is responsible for supporting the mission, vision and values of First Watch through all that he/she does in their role every day. The DO's primary purpose is to develop General Managers and restaurant management teams to build and increase sales over the previous year and improve profitability, while ensuring employee and guest satisfaction, without compromising the integrity or You First culture of the concept. The Director of Operations is responsible for the success of all First Watch operations within their span of control (5-8 direct reports and 200-300 employees). Responsibilities * Leads operational activities for a group of First Watch Restaurants by performing the following in accordance with Company guidelines regarding management development, sales, and profitability, planning and customer and employee relations * Trains, coaches and develops General Managers and Operations Managers, through timely performance and observation feedback and evaluations * Follows up on training of MIT's/CAFE's and hourly employees. Works closely with the Training General Manager to monitor progress * Ensures development of Operations Managers within compliance of the FW management development programs * Through effective manpower planning executes the continuous development of the management team and ensures timely and cost effective recruitment of restaurant level management and their training within First Watch * Ensures the maintenance of a safe and harassment free workplace in all restaurants * Takes quick and responsible action in solving problems and able to uses reason when dealing with individual or staff performance based issues to include personality conflicts * Develops for prior approval and then meets or exceeds the area's budget, including capital investments, General and Administrative expenses * Promotes First Watch outside the restaurant Qualifications * Bachelor's degree or equivalent - concentration in food & beverage, business, marketing or management is preferred * Five to seven years of progressive leadership experience in multi unit restaurant industry operations * Proven track record of achieving results and building & maintaining successful teams * Passion for providing excellent service and quality * Ability to partner and build relationships while demonstrating leadership and integrity and promoting team success * Extensive knowledge of the principles, procedures, and best practices in the industry * Ability to work well under pressure in a fast paced, dynamic environment * Valid driver's license and ability to travel frequently within assigned market Who We Are First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates five times a year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid's meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities - raising more than $1.7 million to date. A recipient of hundreds of local "Best Breakfast" and "Best Brunch" awards, First Watch was voted 2025's #1 Best Breakfast by Newsweek's Readers' Choice Awards and was also named 2025 and 2024's #1 Most Loved Workplace in America by the Best Practice Institute (as seen in The Wall Street Journal), after appearing on the list in 2022 and 2023 as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 620 restaurants in 32 states. For more information, visit ******************* First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
    $89k-135k yearly est. Auto-Apply 1d ago
  • Site Maintenance Operations Manager

    Dev 4.2company rating

    Pontiac, IL jobs

    Company DescriptionJobs for Humanity is partnering with Advanced Technology Services to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Advanced Technology Services Job Description Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor. Principal Duties/Responsibilities: To Live and Lead Safety · Takes responsibility for employee safety and wellness by deploying the ATS safety program and ensuring effective completion of safety training, observations, and incident investigations. · Implements and actively supports all Beyond Zero initiatives · Enables the growth of a customer safety culture by a fostering a safety partnership and sharing best practices To Inspire and Provide Clarity on Vision and Strategy · Motivates employees by communicating a clear vision that enables all employees to understand the rationale for, and the benefit of, both site-level and company-wide objectives · Acts as an effective change agent, leading the implementation of strategic initiatives through positive team communications, appropriate action planning, and successful implementation activities · Understands and appropriately articulates both ATS and customer strategies, providing the team with line of sight between team responsibilities and strategic outcomes To Own Our ATS Culture · Builds positive relationships with ATS employees, customers, and peers through open communication and role-modeling the ATS leadership core competencies of honesty and respect · Sets a positive, influential standard for others and creates a constructive climate for their team · Influences with transparency and use participative methods to ensure that decisions are understood and accepted · Establishes a positive work environment through managing and personalizing onboarding; engaging in ongoing one-on-one communications; and recognizing individual contributions and achievements on a timely basis · Adheres to policies and procedures and ensures that staff understands the rationale behind policies and processes To Support Our Employees' Learning and Growth · Leads and builds team capabilities by working with individuals on performance improvement, career planning, training, and skills development. · Develops, communicates, and executes a Skills Matrix and Technician Training Plan · Builds and maintains a succession plan for key positions (i.e., Supervisors, Supply Chain, P/S, RE) To Ensure and Drive our Business Results · Leads and ensures the Operating System is understood, reinforced, and embedded · Develops and executes a site-specific maintenance plan per ATS standards · Manages financial performance of the site (revenue, expenses, and profit) to achieve set objectives · Develops and maintains effective relationships with all ATS business units, fully utilizing their services and ensuring cross-functional alignment · Collaborates with and builds customer relationships to ensure priority alignment and proactively anticipates customer needs as the primary on site contact · Ensures alignment of customer expectations and ATS site goals through management of site-specific contracts · Communicates with the customer through daily, weekly, and monthly meetings and conducts a regular review of the performance metrics with the customer · Drives a continuous improvement methodology and promotes cost savings · Analyzes and reports on key performance indicators, completing root cause analyses and developing and executing action items while removing barriers and addressing issues · Collaborates with sales and operations leadership to increase the scope of services Knowledge, Skills, Abilities (KSAs), & Competencies: Essential KSAs: · Bachelor's degree in technical, business, or a related field preferred or seven years of operations / maintenance experience · Three years of supervisory experience with a strong focus on development of employees · Resilient and flexible, able to multitask and prioritize with an innate ability to understand and accept change and motivate others around change · Highly tuned emotional intelligence with demonstrated ability to build relationships and lead teams with honesty and integrity to achieve goals · Solid understanding of manufacturing / assembly work environment · Business acumen · Positive influencer with appropriate levels of organization. · Strong customer focus with the ability to build positive business relationships and show a sense of urgency Desirable KSAs · Manufacturing maintenance experience preferred with related certifications and training · Good understanding of, and/or experience with, proactive/reliability maintenance processes, i.e., Planning/Scheduling, P/M, PdM, and root cause analysis, and continuous improvement methodologies · Good computer skills, including Microsoft applications and web-based applications such as Power BI, GEAC, Concur, Workday and related software · Time management skills · Ability to relocate to specified locations · Excellent communications skills (verbal, written, and presentation) · Agile, curious learner and authentic, credible teacher · Financial acumen and knowledge of forecasting and managing budgets Leadership Core Competencies: Business and Company Acumen Lead with honesty and integrity Build bold and relevant strategies Welcome and motivate change Recognize the right outcomes and how they were achieved Role model safety and wellness Emotional Intelligence Provide psychological safety Be self-aware Build relationships Ask for and act on feedback Respect diverse background and viewpoints Lead in the Present; Eye to the Future Commit to accountability Coach people to their potential Own talent development and placement Turn problems into opportunities Be resilient and flexible Communicate, Communicate, Communicate Practice transparency Build relationships through respect Be a curious learner and credible teacher Influence in a proactive, positive way Ensure cross functional awareness/decisions ATS is committed to providing equal employment opportunity in all aspects of employment to all applicants and employees, regardless of age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information or other legally protected status. ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here. Privacy policy review here.
    $68k-102k yearly est. 60d+ ago
  • Director of Operations - Whiskey Joe's

    Specialty Restaurants Corporation 3.5company rating

    Tampa, FL jobs

    The Whiskey Joe's Team is growing! Whiskey Joe's has shared its unique waterfront dining experience at our various locations in Florida since 1985. We are able to provide a one-of-a-kind beachfront experience with the help of amazing team members like yourself that believe in delivering a 5-star experience to our fellow team members, guests, partners and community. The Whiskey Joe's team is high energy and is a naturally fast-paced environment. From serving our guests vibrant hand-crafted cocktails at the bar to over-the-top appetizers on the beach; to hosting special events for any celebration in our tiki-bar or event pavilion; to ensuring every day that ends in “Y” is a celebration... We assure you there is a never a dull moment at Whiskey Joe's! Top-notch Benefits: Competitive salary Quarterly bonus Benefits including vacation pay, medical, dental and vision insurance Lifestyle Spending Account, this benefit supports you and your family in numerous ways such as through gym memberships, child care, groceries, student loans & more! Company dining package with allotted spending amount each month Variety of Supplemental Benefit Plans for life's unknowns 401k with annual employer match after 12 months (ER match 25% of the first 5% contribution) Employer paid life Insurance throughout the length of employment Paid/Floating holidays for 5 major holidays Education Assistance Program (EdAP) for hospitality related education growth Employee Assistance Program (EAP) to assist with work life balance Management Referral Program with up to a $4,000 payout for qualifying management positions Pay: $110000 - $140000 / year plus bonus Company Overview: Join a dynamic team at Whiskey Joe's, a premier destination for food, drinks, and entertainment in Tampa, FL. As a multi-unit establishment, Whiskey Joe's offers an unparalleled experience with its waterfront locations, delicious cuisine, and vibrant atmosphere. We are seeking a dedicated Director of Operations to lead our team and drive the success of our multiple locations. Position Overview: As the Director of Operations, you will be responsible for overseeing the day-to-day operations of our multi-unit Whiskey Joe's locations in Tampa, FL and surrounding areas. You will play a crucial role in ensuring exceptional guest experiences, maintaining operational excellence, and driving revenue growth across all units. The ideal candidate will have a proven track record in restaurant management, exceptional leadership skills, and a passion for delivering top-notch hospitality. Key Responsibilities: Provide strategic leadership and direction to ensure the financial success of Whiskey Joe's. Oversee the operational performance of each unit, including but not limited to, guest satisfaction, food quality, cleanliness, culture, and financial performance. Develop and implement standard operating procedures (SOPs) to maintain consistency and efficiency across all locations. Recruit, train, and mentor management teams and staff members to uphold Whiskey Joe's standards of excellence. Monitor key performance indicators (KPIs) and financial metrics to identify areas for improvement and implement corrective actions as needed. Foster a positive work environment that promotes teamwork, accountability, and employee engagement. Collaborate with the executive team to develop and execute strategic initiatives aimed at driving revenue growth and expanding the Whiskey Joe's brand. Ensure compliance with all local, state, and federal regulations pertaining to food safety, sanitation, and labor laws. Qualifications: Minimum of 6 years of progressive experience in restaurant management (at least 3 of which were at GM level), with at least 2 years in a multi-unit leadership role overseeing a minimum of 30MM in combined annual revenue. Strong business acumen with the ability to analyze financial statements, budgets, and operational data. Excellent communication, interpersonal, and problem-solving skills. Proven track record of effectively leading and developing high-performing teams. Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. Knowledge of the Tampa hospitality market and local regulations is a plus. Flexibility to work evenings, weekends, and holidays as needed. Join us at Whiskey Joe's and be part of a team that is passionate about delivering exceptional experiences to our guests. If you are a results-oriented leader with a love for the hospitality industry, we want to hear from you! Disclaimer The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law. Specialty Restaurants Corporation maintains a drug free workplace. All job offers are contingent upon successfully passing pre-employment background check.
    $110k-140k yearly 30d ago
  • Director of Room Operations

    Gateway Canyons Resort & Spa, a Noble House Resort 3.7company rating

    Colorado jobs

    Discover a place where wonder, adventure and relaxation meet. Gateway Canyons Resort & Spa rests on 180 acres in the red rock canyons of western Colorado. 72 room luxury Resort with amenities that include lodging, dining, UTV and Jeep tours, horseback riding, full service spa & air tours. Our Rooms Director is responsible for the management of all aspects of the Front Office and Housekeeping in accordance with hotel standards. Directs, implements and maintains a service and management philosophy which serves as a guide to respective staff. Directs and work with managers and associates to successfully execute all Front Office operations. Strives to continually improve guest and associate satisfaction and maximize the financial performance of the department. · Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. · Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. · Resolve guest complaints, ensuring guest satisfaction · Ensures compliance with all housekeeping policies, standards and procedures. · Inventories stock to ensure adequate supplies · Supervises daily front desk shift operations and ensures compliance with all department policies, standards and procedures. · Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. · Other duties reasonably requested Start Date - January 2026 Salaried position $90,000-$100,000/year Medical, Dental, Vision & Life benefits 401k Participation Incentive bonus plan Associate Cafeteria Economical on-site Resort housing Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance. Requirements • Driver's license • Three years experience in Hospitality Industry in similar position • Previous guest relations training • Exert physical effort in transporting 50 pounds, sometimes over head • Endure various physical movements throughout the work areas
    $90k-100k yearly 18d ago
  • Director of Operations (Restaurant + Hotel)

    Aparium Hotel Group 3.9company rating

    Detroit, MI jobs

    DIRECTOR OF OPERATIONS PROFILE is exempt WHO YOU ARE You are a hospitality leader whose story starts in food and beverage-someone who learned early on that the heartbeat of a great hotel often begins in its kitchen and carries through every guest experience. You know how a well-timed greeting can feel like good service, but how a perfectly executed plate can feel like love. You understand that dining, design, and detail are all part of the same conversation-and that every sensory touchpoint matters. You've built your career from the ground up, mastering both the art of service and the discipline of operations. You can walk a restaurant floor and feel its rhythm, collaborate with an Executive Chef on a menu that tells a story, then turn around and lead a meeting on labor targets, guest satisfaction, or preventive maintenance. You know how to balance creativity with consistency, intuition with analytics, and hospitality with profitability. Your leadership style is grounded in humility and presence. You work shoulder to shoulder with your team-mentoring, coaching, and sometimes running food or greeting guests yourself-because you believe the best leaders lead from within, not above. You're equally at home in the dining room, the front desk, or a back-of-house hallway, because to you, every corner of the hotel contributes to the guest experience. You're drawn to spaces that blur the line between neighborhood gathering place and refined destination-places that feel both local and elevated, where hospitality is heartfelt and every detail feels intentional. For you, success is not just measured in revenue or check averages-it's in the feeling guests take with them when they leave, and the pride your team feels in creating it. At Detroit Foundation Hotel, you'll bring that same blend of heart, precision, and operational grit to every department-from guest services and housekeeping to engineering and food & beverage. You'll be the connective thread between vision and execution, ensuring that every moment, every plate, and every stay reflects the unapologetic spirit of Detroit and the thoughtful craftsmanship that defines Aparium. THE ROLE The Director of Operations is the operational heartbeat of Detroit Foundation Hotel, partnering closely with the General Manager to oversee the rhythm, performance, and soul of the property. This role ensures every department-from guest services and housekeeping to engineering and food & beverage-operates in sync, creating experiences that are seamless, intentional, and unmistakably Detroit. Rooted in a strong food and beverage background, this leader brings an innate understanding of how a great meal, a genuine conversation, or a perfectly timed gesture can define a guest's stay. You'll collaborate closely with the Executive Chef to elevate culinary and service excellence across the hotel's restaurant, bar, and event spaces, ensuring that what happens at the table complements what happens throughout the guest journey. This is a role for someone who thrives equally on the floor and in the boardroom-someone who can interpret a P&L in the morning, jump behind the host stand or service line in the afternoon, and inspire their team at lineup that evening. You'll provide both strategic direction and hands-on support to department heads in F&B, Front Office, Housekeeping, Engineering, and Events, aligning performance with Aparium's values of authenticity, craft, and connection. At Aparium, leaders work side by side with their teams-coaching, supporting, and holding one another accountable to high standards and shared success. You'll cultivate trust and collaboration across departments, building a culture where creativity and ownership thrive, and where every associate feels part of something meaningful. You'll also serve as a key member of the Executive Committee, working closely with the General Manager and Aparium's home office team to drive operational strategy, financial performance, and long-term growth. Above all, you'll protect and elevate the guest experience-ensuring every stay, every plate, and every interaction reflects the hotel's purpose, the city's spirit, and the Aparium way of thoughtful, unscripted hospitality. HOW YOU WILL LEAD You lead from the floor, not the corner office. You're the kind of leader who grabs an apron when service gets busy, joins a property walk with your engineering lead, and never misses a chance to thank a housekeeper by name. You understand that real hospitality starts with presence-and you show up for your team in ways that matter. You listen first and act with intention. You build trust through transparency, setting clear expectations while giving your team the freedom to make decisions that delight guests. You see feedback as a form of care, and you deliver it with the same thoughtfulness you expect your team to extend to guests. You believe collaboration is the secret ingredient to great operations. You work shoulder to shoulder with the Executive Chef, ensuring that what's plated in the restaurant aligns with what's promised in the guestroom: a consistent, soulful expression of the brand. You empower your department heads to lead with confidence, aligning their efforts around shared goals that drive both experience and profitability. You stay grounded in the details but never lose sight of the big picture. You know the data, you read the numbers, and you connect them to the human side of the business-recognizing that strong financial results are the byproduct of inspired teams and genuine guest connections. You bring out the best in people. Through mentorship, honest communication, and everyday example, you shape a culture that's inclusive, curious, and full of heart. You set a tone that's calm under pressure, gracious in challenge, and proud of what's created together. At Detroit Foundation Hotel, you'll lead with the confidence of experience and the humility of service-championing a workplace that feels like family, a hotel that feels like home, and a team that lives the Aparium belief that the best hospitality is personal, purposeful, and deeply human. WHAT YOU WILL DO * Oversee the daily rhythm of Detroit Foundation Hotel, ensuring every department-from guest services and housekeeping to engineering and food & beverage-operates with precision, pride, and purpose. * Partner closely with the General Manager to craft and execute operational strategies that balance guest satisfaction, team engagement, and financial performance. * Lead and mentor department heads across Food & Beverage, Front Office, Housekeeping, Engineering, and Events, creating a culture of accountability, collaboration, and creativity. * Work side by side with the Executive Chef to elevate culinary and beverage programming, ensuring every outlet reflects the hotel's soul and Detroit's unique sense of place. * Champion excellence in service by being a visible presence across the property-joining pre-shifts, walking the floor, engaging guests, and supporting your team wherever needed. * Ensure operational efficiency and fiscal responsibility through careful management of labor, costs, and budgets, driving profitability without compromising quality or culture. * Collaborate with the Sales & Events teams to deliver seamless group, catering, and banquet experiences that feel personal, polished, and true to Aparium's approach to hospitality. * Partner with People + Culture to attract, train, and retain exceptional talent, building a team that embodies curiosity, pride, and authentic hospitality. * Uphold the highest standards of cleanliness, safety, and facility care, ensuring every space-from guestroom to restaurant to rooftop-reflects the attention and integrity of the brand. * Monitor key performance indicators (KPIs) such as guest satisfaction, profitability, and employee engagement, using data to inform decisions and storytelling to inspire results. * Foster open communication across all levels of the operation, ensuring your team feels heard, supported, and connected to the hotel's mission. * Contribute as a core member of the Executive Committee, helping to shape strategic direction, strengthen culture, and drive continued innovation within the property and the Aparium portfolio. * Protect and evolve the guest experience-championing thoughtful, unscripted service that feels uniquely personal, inherently local, and unmistakably Aparium. WHAT YOU WILL NEED * A foundation built in food & beverage operations, with a deep understanding of how culinary and service experiences shape a guest's connection to place. * Proven success leading multi-outlet operations in hotels or independent restaurants, with at least five (5) years of progressive leadership experience in lifestyle, boutique, or design-forward hospitality. * A natural ability to balance strategy and execution-comfortable leading an executive meeting in the morning, then walking the dining room or greeting guests in the evening. * Strong financial acumen, with experience managing budgets, P&Ls, and cost controls while keeping people and experience at the center of every decision. * Exceptional interpersonal and communication skills; you inspire trust, invite collaboration, and know how to lead with both empathy and accountability. * A track record of developing teams through mentorship, recognition, and honest feedback-helping people grow into their full potential. * A genuine appreciation for Detroit-its culture, creativity, and resilience-and a passion for creating experiences that honor its spirit. * Comfort with the dynamic nature of hospitality: weekends, holidays, and the occasional long day that comes with leading a property that's always alive. * A humble confidence and curiosity that drives you to keep learning, keep improving, and keep showing up for your team and your guests. As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and a sense of belonging for all associates. We do not discriminate and believe every individual should be proud of who they are, and where they come from and take pride in who we serve. Aparium is an E-Verify employer.
    $71k-107k yearly est. 59d ago
  • Director of Operations

    Beacon Hill Hospitality 3.8company rating

    Hialeah, FL jobs

    Director of Parking Operations The Director of Operations is responsible for ensuring optimal operational and financial performance for their assigned contract(s). This role requires strong acumen in both Business Operations and Revenue Collection/Management. The DOO is an organizational advocate who conducts themself in accordance with the organization's policies and procedures, and strives to drive the company's mission and vision forward. This fast-paced role requires juggling responsibilities that range from successfully building and leading teams, establishing & upholding revenue controls, managing operational performance, parking equipment maintenance, and maintaining a professional relationship with the client - all with the goal of heightening the patient experience. The Director of Operations ensures that all account criteria and expectations are consistently met or exceeded. Essential Duties and Responsibilities (including but not limited to): Oversees the entirety of operations, including day-to-day workflows, talent management, ensuring client satisfaction, handling escalated customer issues, and client requests, in addition to other related duties as assigned. Hire and Develop a High Functioning Team Fosters a spirit of teamwork and unity that enables each employee and collective team to succeed. Consciously creates a workplace culture that is consistent with the company's mission, vision and values. Responsible for hiring candidates and interviewing prospects in accordance with organizational criteria and standards. Orients, onboards and trains new staff in account-specific procedures as well as standardized company policies. Conducts performance evaluations that are timely and constructive. Handles discipline and termination of employees as needed and in accordance with company policy. Creates and manages team schedules and rotations fairly. Manages the time and attendance process ensuring team members follow rules and regulations. Collaborates with HR to produce repeatable training and performance management programs for all positions, including valet, hospitality, and revenue-supporting positions. Revenue & Reporting Responsibilities Completes bi-weekly payroll and weekly reports for HQ office as required Perform required daily, weekly and monthly audits Perform weekly & monthly cash reconciliation Complete Daily Revenue Report each day accurately Process Exception reports Perform regular bank deposits Responsible for inventory expense tracking & ordering, as well as vendor relationship management Reports on and ensures location is meeting expectations as related to receivables for monthly parking and validations Collaborates with HR and Operations to document and improve SOPs related to financial management Works with Executive Leadership at month-end to validate P&L transactions Completes month end variance reports in relation to budget adherence Collect and submit cash deposits from pay-on-foot machines Replace bills of poor quality with "ATM Quality" bills Maintain parking cards and deposits Reconcile and manage the petty cash account Maintains fiscal responsibility by evaluating budgetary needs, reducing expenses, and by conserving and maintaining resources Makes business decisions that are financially responsible, accountable and in accordance with company policy Equipment Maintenance and Inventory Control Maintain adequate parking related supplies (tickets, gate arms, cleaning cards, receipt paper, etc.) Serve as hospital contact to all parking equipment related issues Communicate any parking issues and present solutions to client contact Educate appropriate hospital employees on validation procedures Submit purchase orders to client Attend relevant hospital-initiated meetings Ensure that parking equipment is in working order (operating properly, adequate tickets, receipt paper, etc.) Perform preventative maintenance on parking equipment Stock pay-on-foot machine bins with adequate change Respond promptly to issues at gates and pay-on-foot machines Deploy Team Members to act as cashier when equipment is not in service Perform checks and monitor the parking operation as a whole by identifying safety concerns, ticketing cars that have parked in an unauthorized garage, and making sure that the areas are clean and free of trash and debris Parking Equipment Responsibilities Serve as direct contact to all vendors and contractors Partner with vendors to coordinate reliability improvements and create a documented preventative and proactive maintenance program Ensure that equipment service calls to Parking Equipment Vendor are responded to in agreed upon time frame Confirm that Parking Equipment Vendor maintenance and repair efforts are complete Seek out continued education in the parking equipment world through classes, webinars, inspecting Parking Equipment Vendor service calls, etc. Ensure Operational Excellence and Client Satisfaction Ensures the facility is appropriately staffed in accordance with the contract in place. DOO should pay special attention to hours scheduled, with overtime targets in mind Checks in regularly with clients and ensures that the team is exceeding their expectations. Oversees and maintains all equipment and uniform needs Handles any escalated customer inquiries and/or complaints while Complete accident/incident reports Solves problems and makes decisions using sound and reasonable judgment Prepares account specific procedures and oversees compliance Required Skills/Abilities (including but not limited to): Possesses exceptional customer service skills and a positive attitude. The ability to handle critical issues in a timely manner. Strong leadership & mentorship skills. Ability to deescalate tense situations. Ability to read, understand, and communicate effectively both verbally and on paper Ability to proactively solve problems, but also knows when to ask for help. Ability to communicate clearly and effectively in a courteous manner. Education and Experience High School degree or equivalent At least two years related experience, preferred At least one year of accounting and/or finance experience, preferred Physical Demands and Working Environment (including, but not limited to): This position requires the ability to stand for most of the shift. It also requires long sessions walking, sitting, reaching with hands or arms, talking and hearing. Employees must occasionally lift and/or move objects up to 20lbs and be able to wear PPE (personal protective equipment) for the duration of their shift. The position may be subjected to weather conditions prevalent at the time. The noise level in this work environment can range from minimal to moderate. Disclaimer The above statements are intended to describe the general nature and complexity of the work being performed by personnel assigned to this classification, and do not represent an exhaustive list of all tasks, duties, and responsibilities required of personnel assigned to this position.
    $77k-96k yearly est. 3d ago
  • Marketing Dept

    Orlando City Sc & Orlando Pride 3.8company rating

    Orlando, FL jobs

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. TITLE: VP of Marketing DEPARTMENT: Marketing REPORTS TO: Chief Marketing Officer FLSA: Full-Time Salary; Exempt WHAT SETS YOU APART The Vice President of Marketing is a senior leader responsible for shaping, driving, and executing the integrated marketing vision for Orlando City SC, Orlando Pride, Orlando City B, and Inter&Co Stadium. This role oversees all digital marketing, performance marketing, experiential & event marketing, multicultural & tourism marketing, and gameday production/presentation. The VP of Marketing will lead a multidisciplinary team to grow the Clubs' fanbases, deepen fan engagement, elevate the matchday experience, and drive measurable business outcomes across ticketing and partnerships. The ideal candidate is an innovative, data-driven marketer with a passion for soccer, culture, and entertainment; someone who can blend strategic thinking with creative leadership and operational excellence. ESSENTIAL DUTIES & RESPONSIBILITIES Develop and execute effective integrated marketing plans that drive ticket sales, broadcast viewership, partnership value, matchday experience scores, and digital engagement for Orlando City SC (MLS), Orlando Pride (NWSL), and Orlando City B (MLS Next Pro). Oversee digital marketing strategy across owned & operated channels (web, mobile app, email, social, SMS, CRM) ensuring consistent, compelling storytelling and fan engagement. Lead performance marketing programs including paid social, search, programmatic, retargeting, and conversion optimization to drive ticketing and merchandise sales. Oversee paid media strategy, including managing relationships with radio, TV, print, and OOH partners. Work with Strategy & Analytics to implement marketing analytics frameworks and reporting processes; champion a data-driven culture for fan development and revenue growth. Oversee experiential marketing strategy including Club events, grassroots events, Pub partner program, mascot programs, and stadium fan zone. Oversee gameday production and presentation creating a unique fan experience and atmosphere for home matches at Inter&Co Stadium while fulfilling partnership deliverables and league requirements. Oversee fan development strategy, including youth soccer development, multicultural marketing, and tourism marketing. Lead fan acquisition and lead generation strategy, nurturing leads through Marketing funnel Lead, mentor, and grow a multidisciplinary marketing team, fostering a culture of creativity, accountability, and collaboration. Partner closely with senior executives across the organization to ensure marketing efforts support broader business strategy. Collaborate with MLS, NWSL, and league partners on league-wide initiatives, campaigns, and integrated Marketing programs. Provide support to third-party events at Inter&Co Stadium. Other duties as assigned. QUALIFICATIONS It's never just a job at Orlando City SC and Orlando Pride. It's a way of life. We live and breathe soccer and entertainment. We believe each role is as unique as the person who does it. To join our team, you will also possess these qualifications: Bachelor's degree in marketing or a related field preferred. 10-15+ years of marketing experience; sports & entertainment industry preferred. Proven success leading integrated marketing strategies across digital, performance, brand, and experiential platforms. Demonstrated experience transforming customer insights and data into actionable marketing results. Expertise in creative storytelling, brand building, fan experience development, and live event production. Strong leadership skills with a track record of building and motivating high-performing teams. Ability to thrive in a fast-paced, collaborative environment with multiple stakeholders and competing priorities. Passion for soccer, sports culture, and delivering remarkable fan experiences. Ability to analyze and prepare a budget and project/forecast marketing program costs based on industry and historical data. Knowledge and experience of gameday production and live events. Knowledge of Ross XPression graphic system and the Adobe Suite preferred. Familiarity with the women's soccer landscape, event trends and technology, sports and popular culture. Ability to attain and maintain SafeSport certification. Ability to pass a background check. Ability to work outside of regular business hours, in non-traditional settings, including but not limited to weekends and holidays as required by the MLS/NWSL schedules, Inter&Co Stadium schedule, special events, and projects. Ability to foster relationships and build partnerships with vendors, Club partners, and third parties. Ability to make sound decisions and exercise independent judgement and discretion with integrity and accountability, while working in a fast-paced, high-demand, and sometimes strenuous environment. About Orlando City SC & Orlando Pride: In November 2013, Orlando City Soccer Club was awarded a Major League Soccer (MLS) franchise, becoming the league's 21st franchise. The team began play in March 2015, with 62,510 fans packing the then-Orlando Citrus Bowl for the Club's MLS debut. The Lions have reached the postseason in five-consecutive seasons (2020-24), qualified for the Concacaf Champions Cup (formerly Concacaf Champions League) in both 2023 and 2024, and reached their first final in 2020 during the MLS is Back Tournament. In 2022, Orlando City won its first championship of its MLS era, lifting the Lamar Hunt U.S. Open Cup trophy, which also marked the first championship by any professional team in the City Beautiful. Prior to its time in MLS, Orlando City boasted a decorated history in the United Soccer League, winning the league's championship in both the 2011 and 2013 seasons. In October 2015, the Orlando Pride was announced as the 10th team in the National Women's Soccer League (NWSL), bringing professional women's soccer to the state of Florida for the first time. The team began play in April 2016, setting a then-league single-game attendance record in its first-ever home game, with 23,403 fans witnessing the Club's first win. The Pride feature a star-studded roster of domestic and international talent and, in 2024, brought the first professional major league title to the city of Orlando, with the Club winning the NWSL Championship. The season saw the Pride complete the double, winning both the Championship and the NWSL Shield as the best team in the regular season, capping off a historic campaign that set numerous league records. Former Orlando City defender Seb Hines serves as the team's head coach, not only the first Black head coach in the league, but also the first to win both the Championship and the NWSL Shield, and the 2024 NWSL Coach of the Year. In 2017, both teams moved into its privately-owned, soccer-specific venue - Inter&Co Stadium - located in the heart of downtown Orlando. In July 2021, the Club - which includes Orlando City SC, the Orlando Pride, Orlando City B (MLS NEXT Pro) and Inter&Co Stadium - was purchased by the Wilf Family, who also own the Minnesota Vikings of the National Football League. For more information on Orlando City SC and Orlando, visit OrlandoCitySC.com or Orlando-Pride.com. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. Orlando City and Orlando Pride will ensure that individuals with disabilities are provided with reasonable accommodation(s) to participate in the job application or interview process and perform critical job functions. Please contact the People and Culture department at [email protected] to let us know the nature of your request and your contact information.
    $72k-89k yearly est. 22d ago

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