The PNC Financial Services Group jobs in Charlotte, NC - 1014 jobs
Digital Product Manager Lead
PNC Financial Services Group, Inc. 4.4
PNC Financial Services Group, Inc. job in Charlotte, NC
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Digital Product Manager Lead within PNC's Treasury Management organization, you will be based in Pittsburgh, PA, Philadelphia, PA, Raleigh, NC, Charlotte, NC, Chicago, IL, Dallas, TX, Houston, TX, or Atlanta, GA.
As a Digital Product Manager, you will own the end-to-end product lifecycle for digital payment solutions tailored to commercial and corporate clients. You will drive innovation and digital delivery across various payment modalities including but not limited to ACH, wire, real-time payments, emerging payments and integrated ERP workflows as well as ensuring seamless and secure client experiences.
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Key Responsibilities
* Product Strategy & Execution: Define and execute the roadmap for payment products within the commercial digital banking ecosystem, aligned with client needs, regulatory requirements, and market trends.
* Customer Experience: Champion intuitive, secure, and scalable payment experiences for corporate users, throughout the payment lifecycle.
* Cross-Functional Leadership: Collaborate with engineering, design, risk, compliance, and business stakeholders to deliver high-impact features. Build collaborative and highly functional working relationships with core payment product teams to align roadmaps, priorities and overall delivery strategy.
* Ownership: Serve as product manager on agile teams, managing backlogs, defining requirements and assigning priorities.
* Market & Competitive Analysis: Monitor industry trends in B2B payments and digital banking to inform strategic decision-making.
* Risk & Compliance Alignment: Work with 1LOD/2LOD and payment business stakeholders to ensure all features meet enterprise risk and regulatory standards.
* Communication & Marketing: Crafts and delivers compelling strategic presentations tailored for both internal stakeholders and external audiences, effectively communicating key insights and recommendations. Partners with Marketing to develop product-specific marketing initiatives.
* Service and Implementation: Collaborate closely with Treasury Management Service and Implementation teams. Act as a point of escalation for the TM Care Center related to payment experiences. Build partnership with implementation teams to ensure best in class implementation experiences and automation where possible.
The ideal candidate will have:
* Proven experience in digital product management, ideally in payments, fintech, or corporate banking.
* Strong understanding of payment networks (ACH, wire, RTP) and treasury workflows.
* Experience managing payment experiences to support an international client base.
* Experience working with agile teams and tools like Jira and Figma.
* Analytical mindset with attention to detail and a bias for action.
* Excellent communication and stakeholder management skills.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
* Executes digital strategy across business segments to optimize digital experience, leveraging design thinking and other best practices.
* Monitors the marketplace to assess digital experience trends and results in order to recommend new digital experiences or enhancements to existing experiences. Prioritizes and decisions recommendations. Supports business case development.
* Develops and designs the features of new or existing digital experiences to take advantage of an identified market need or opportunity. Manages the development, production, roll-out or promotion of digital experiences.
* Partners with key stakeholders including Product, Technology, MIS, Line of Business, Marketing and other internal service partners as well as external stakeholders to ensure all digital experiences meet their strategic goals. Participates in product-specific marketing initiatives. May participate in client facing activities. As part of the first line of defense, supports risk management, compliance, and audit needs.
* Supports business, financial, and customer experience results of digital experiences and effectively recommends modifications in experiences and/or marketing to improve results.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
* Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
* Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Agile Web Development, Business Requirements Documentation (BRD), Data Visualization, Digital User Experience, Employee Engagement, IT Architecture, JavaScript, Wireframing
Competencies
Business Acumen, Competitive Environment, Data Gathering and Reporting, Design Thinking, Effective Communications, Innovation, Knowledge Of Product Line, Marketing Strategy and Positioning, Product Development Life Cycle, Project Management, Solutions Development
Work Experience
Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Bachelors
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Pay Transparency
Base Salary: $65,000.00 - $145,475.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
Application Window
Generally, this opening is expected to be posted for two business days from 12/30/2025, although it may be longer with business discretion.
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
$65k-145.5k yearly 15d ago
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Bank Risk Investment Officer
PNC Financial Services Group, Inc. 4.4
PNC Financial Services Group, Inc. job in Charlotte, NC
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Bank Risk Investment Officer within PNC's Market Risk Oversite organization, you will be based in a location within the PNC footprint.
We are seeking a risk manager to join our team, reporting directly to the Head of Capital Markets Risk Oversight. This role is critical in managing market risk across the Capital Markets business, with a strong focus on Interest Rate Derivatives, FX, Commodities, Structured Products, and advanced risk metrics such as VaR, CVA, and stress testing.
Key Responsibilities Include:
Strategic Oversight: Support the Head of Capital Markets Risk Oversight in defining and executing the risk oversight strategy for trading and structured products.
Risk Framework Development: Design, implement, and continuously enhance market risk assessment, limit frameworks, and monitoring tools.
Analytics & Technology: Develop and maintain advanced analytics leveraging Python and SQL; build tools to improve risk transparency and decision-making.
Cross-Functional Collaboration: Work closely with Front Office, Finance, IT, Legal, Compliance, and other stakeholders to ensure integrated risk management.
Daily Risk Monitoring: Oversee risk exposures, validate adherence to limits, and escalate breaches promptly.
Quantitative Analysis: Quantify and analyze complex risks including PFE, VaR, CVA, and stress scenarios.
Regulatory Engagement: Represent Market Risk Oversight in regulatory and audit reviews, ensuring timely and accurate responses.
Capital Markets Committees: Actively participate and provide risk insights to senior management and governance forums.
Preferred Qualifications Include:
Experience: 5-10 years in Capital Markets risk management or related roles.
Product Knowledge: Good understanding of at least one of following market: Interest Rate Derivatives, FX, Commodities, Structured Products, and associated risk methodologies.
Technical Skills: Proficiency in Python and SQL; ability to develop analytics and automate processes. Knowledge of Murex is a strong plus.
Risk Metrics Expertise: Hands-on experience with VaR, PFE, stress testing, and other advanced risk measures.
Education: Bachelor's or Master's degree in Finance, Economics, Mathematics, or related field.
Collaboration: Strong ability to partner across functions and influence stakeholders.
Growth Mindset: Willingness to learn, adapt, and grow within the organization.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
* Establishes Line of Business vision and strategy, initiatives and activities associated with building, testing, and/or validation of quantitative models used for important business decisions and policies. Oversees robust and comprehensive model review testing and quantitative analysis in accordance with all applicable review procedures and lifecycle standards.
* Creates Line of Business vision and establishes strategies needed to develop new model frameworks.
* Oversees the most complex qualitative and quantitative assessments of all aspects of models including theoretical aspects, model design and implementation as well as data quality and integrity. Grants Line of Business approval on the reviews of complex reports and associated quantitative analysis. Validates existing models and assesses model risks.
* Evaluates identified model risks and reaches conclusions on strengths and limitations of the model. Reviews and approves the preparation and analysis of detailed documents for validation and regulatory compliance.
* Directs, motivates, develops and manages the performance of the management team and key staff.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
* Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
* Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Analytical Thinking, Credit Risks, Data Analytics, Financial Analysis, Model Development, Operational Risks, Quantitative Models, Risk Appetite
Competencies
Bank Quantitative Analysis, Consulting, Data Gathering and Reporting, Predictive Analytics, Quantitative Techniques, Regulatory Environment - Financial Services, Testing
Work Experience
Roles at this level typically require a university / college degree as well as a Masters degree, PhD, or certifications. Industry-relevant experience is typically 8+ years. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Bachelors
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Pay Transparency
Base Salary: $125,000.00 - $276,900.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
Application Window
Generally, this opening is expected to be posted for two business days from 12/12/2025, although it may be longer with business discretion.
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
$71k-94k yearly est. 33d ago
U.S. Private Bank - Wealth Advisor - Executive Director
Jpmorgan Chase 4.8
Charlotte, NC job
We are actively looking for exceptionally talented individuals who are collaborative, confident and motivated to provide a first-class experience to clients within J.P. Morgan's U.S. Private Bank. If you have an entrepreneurial mindset and are looking to constantly challenge yourself, J.P. Morgan is the place for you. You will be working alongside a team of talented colleagues from other markets, businesses and functions to provide you with the opportunity to take your career to the next level.
As a Wealth Advisor in the U.S. Private Bank, you will help ensure that our clients' estate, income, tax, philanthropic, and other planning needs are identified and met through a comprehensive understanding of their wealth and objectives.
**Job Responsibilities**
+ Serve as an advisor to clients on personal planning matters
+ Identify opportunities for the Bank to serve in a current or future fiduciary capacity
+ Serve as a resource for clients needing solutions regarding executive compensation, retirement planning, and business succession planning
+ Assist Bankers and other team members in their new business efforts
+ Cultivate relationships with professional advisors (PAs), principally attorneys and accountants, and coordinate the team's strategy with respect to PA outreach
+ Deliver in-market educational presentations to internal and external audiences (including prospects, clients, and PAs), write and review articles for internal and external publication, and engage in interviews for articles in trade and general publications, and other media
+ Support the coordination of sales efforts among Bankers, Investors, Capital Advisors and Trust and Estate Officers
**Required Qualifications, Capabilities, and Skills**
+ Five plus years of complex estate and wealth planning experience
+ Professional designations required: JD
+ Recognized expertise in managing the estate planning needs of high-net-worth individuals
+ Sales experience, including: profiling, overcoming objections, negotiating, team-selling approach, closing the sale and bringing in referrals
+ Strong knowledge of U.S. and local transfer tax law and local substantive trust law, with the ability to apply that knowledge to client-specific planning situations
+ Strong knowledge of individual, fiduciary, corporate and partnership income tax laws, with ability to apply that knowledge to client-specific planning situations
+ Ability to evaluate wealth transfer goals of clients and prospects, identify which of the available techniques are appropriate, explain opportunities to clients and prospects and work with clients and prospects, and their other advisors, to determine best ways to implement
**Preferred Qualifications, Capabilities, and Skills**
+ CPA designation
+ Ability to partner with clients' other advisors (principally their attorneys and accountants)
+ Demonstrated understanding of other wealth management disciplines, including investing and credit
+ Ability to work in a team-based environment
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
$129k-186k yearly est. 2d ago
Feature Lead - Technology - POS Software Application Support Team
Bank of America 4.7
Charlotte, NC job
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Position Summary:
Senior Developer with experience in Production Support and knowledge of production monitoring tools.
Required Qualifications
8+ years of large scale development experience.
Experience with the following:
.Net
C#
SQL Server
Production Support experience
Monitoring tools (Splunk, Dynatrace)
Desired Qualifications
Application or Platform Production Support
JavaScript
Job Description:
This job is responsible for providing leadership, technical direction and oversight to a team delivering technology solutions. Key responsibilities of the job are to provide oversight of the design, implementation, and maintenance of complex computer programs, align technical solutions to business objectives, and ensure that coding practices/quality comply with software development standards. Job expectations include conducting multiple software implementations and applying both depth and breadth in knowledge of several technical competencies.
Responsibilities:
Designs, develops and is accountable for feature delivery
Applies enterprise standards for solution design, coding and quality
Ensures solution meets product acceptance criteria with minimal technical debt
Guides the team on work breakdown and execution
Works with the Product Owner to ensure that product backlog/requirements are healthy, with clear acceptance criteria
Plays a team lead role (as an individual contributor) and mentors the team
Guides team members with skills and practices (planning and estimation, peer reviews, and other engineering practices)
Skills:
Automation
Influence
Result Orientation
Stakeholder Management
Technical Strategy Development
Architecture
Business Acumen
Risk Management
Solution Delivery Process
Solution Design
Agile Practices
Analytical Thinking
Collaboration
Data Management
DevOps Practices
Shift:
1st shift (United States of America)
Hours Per Week:
40
$91k-109k yearly est. Auto-Apply 60d+ ago
Legal Service Expert
Ameriprise Financial 4.5
Charlotte, NC job
The Legal Service Expert is responsible for ensuring the accurate and timely processing of legal documents in compliance with state and federal regulations. This role serves as a key liaison between internal teams and external parties, providing updates, resolving issues, and driving process improvements. Additionally, the position supports client account maintenance and contributes to firm-wide and team-level operational enhancements.
Key Responsibilities
Legal Document Processing
* Complete processing of legal documents received, including but not limited to subpoenas, garnishment papers, tax levies, summons, support orders, and information requests.
* Review all documents in their entirety and execute requested actions in compliance with state and federal regulations and company procedures.
* Maintain accurate and detailed record-keeping for all processed documents.
Legal Response Development
* Develop and maintain standardized legal response templates to ensure consistency and compliance.
* Respond to judicial requests promptly while adhering to internal corporate and legal policies.
Bankruptcy Document Management
* Handle all company-received bankruptcy documents with precision and confidentiality.
* Respond to courts within required timeframes and ensure accuracy in completed documentation.
Coordination and Communication
* Coordinate legal activities related to court-generated requests with corporate office employees, field personnel, courts, and agencies.
* Ensure compliance with legal requirements while safeguarding the confidential nature of all information.
Required Qualifications
* Bachelors degree or equivalent (4-years)
* 0-1 years relevant experience
Preferred Qualifications
* Strong problem solving skills; organizational and time management skills including ability to meet tight deadlines with high degree of accuracy.
* Excellent verbal, written and interpersonal communication skills demonstrated ability to maintain confidentiality/control of information.
* Possess a detail orientation
* Must be effective at working independently and part of a team, when required.
* Prior experience in reviewing and interpreting legal documents.
* Experience articulating legal requirements.
* Previous experience working as a legal assistant or paralegal, closely with courts and attorneys.
#S&O
About Our Company
We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team of more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.
Base Pay Salary
The estimated annual salary for this role is $54,400 - $74,800. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.
Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.
Full-Time/Part-Time
Full time
Exempt/Non-Exempt
Non-Exempt
Job Family Group
Client Service
Line of Business
SERVD Service Delivery
$54.4k-74.8k yearly Auto-Apply 8d ago
Commercial Bank- Product- United States- 2026 ReEntry Program
Jpmorgan Chase & Co 4.8
Charlotte, NC job
JobID: 210689565 JobSchedule: Full time JobShift: Day Base Pay/Salary: New York,NY $78,000.00-$129,000.00; Jersey City,NJ $78,000.00-$129,000.00; Chicago,IL $64,000.00-$115,000.00; Palo Alto,CA $78,000.00-$129,000.00; Seattle,WA $78,000.00-$129,000.00
About the Program
At JPMorganChase, we recognize that rewarding careers do not always follow a conventional path. We value the diversity, fresh perspective and wealth of experience that returning professionals can bring.
The ReEntry program offers experienced professionals, who are currently on an extended career break of at least two years, the support and resources needed to relaunch their careers. The program spans over 30 locations worldwide.
The ReEntry Program is a 15-week fellowship program, beginning April 20, 2026 and ending July 31, 2026 with the prospect of an offer for permanent employment with JPMorganChase at the end of the program. The permanent placements will be based on both business needs and candidate skill set.
Please refer to our ReEntry Overview page for further information regarding the Program.
Commercial Bank
The CB Product organization is responsible for scaling and integrating payments platforms across Commercial Banking and the Corporate & Investment Bank, by defining the product strategy, segmenting clients and packing solutions against these segments, determining the end-to-end delivery strategy, managing product launches and enabling the sales teams.
Segments: CLIENT SOLUTIONING, COMMERCIALIZATION, INDUSTRY SOLUTIONS, PRODUCT EXPERIENCE
What We Look For:
Creative and innovative team players with analytical, technical, problem solving, planning and organizational skills. Individuals must have strong interpersonal skills and be able to communicate effectively in presentations, expressing complex financial strategies in an organized and articulate manner. The ability to relate well to external clients and internal partners and establishing strong working relationships.
$78k-129k yearly Auto-Apply 50d ago
Investment Banker, Vice President - Fund Solutions
Wells Fargo 4.6
Charlotte, NC job
**Corporate & Investment Bank (CIB)** delivers a comprehensive suite of banking, capital markets and advisory solutions, including a full complement of sales, trading and research capabilities, to corporate, government and institutional clients. We focus on our clients' overall financial needs, with consideration and respect for their total relationship with Wells Fargo.
**About this role:**
The Fund Finance team provides fund-level financing to private equity funds and other asset managers through structured credit facilities. Fund Finance is part of the Corporate and Investment Bank (CIB). Team members support our focus on building strong customer relationships balanced with a strong risk mitigation and compliance-driven culture that firmly establishes those disciplines as critical to the success of our customers and company.
As part of the broader Fund Finance team, the Fund Solutions team focuses on providing asset managers differentiated Fund Finance products spanning across Net Asset Value (NAV) financing, Structured Products (Collateralized Fund Obligations/Feeders), Advisory Services and Capital Raising Solutions. The Fund Solutions product set spans across a wide array of financing and capital raising solutions which may be suitable for the bank's balance sheet and/or distribution to the growing non-bank lender universe (e.g., Insurance Companies and Private Credit Investors).
Fund Solutions is looking for an experienced Vice President to lead the origination, structuring and execution of Fund Solutions products. This role will spearhead the origination, structuring and portfolio management of NAV lending transactions. The candidate's responsibilities will also span across the broader Fund Solutions body of work, including: pitching clients and business development, content creation, structured product execution, credit underwriting, rating agency work, portfolio management, transaction distribution/syndication, and internal policy development and refinement. Given the breadth of the Fund Solutions product set, the team is searching for a dynamic candidate with the ability to think independently and help build a fast-growing team within Fund Finance.
**In this role, you will:**
+ Lead the development and execution of Fund Solution's NAV lending strategy, inclusive of originating and maintaining a portfolio of primary and secondary NAV transactions.
+ Work with clients to understand financing needs and provide tailored solutions including structuring transaction deal terms and corresponding term sheets;
+ Lead due diligence reviews including evaluating financial statements, fund documents and legal agreements;
+ Run client due diligence meetings;
+ Write detailed credit and approval committee memos, both independently and in partnership with deal team members;
+ Lead negotiation of legal documentation with the support of internal and external counsel;
+ Assist with transaction distribution/syndication to non-bank lenders, including developing syndication strategy and partnering with lenders to understand transaction details;
+ Negotiate, structure, and execute amendments and other facility modifications;
+ Ensure completion of all Fund Solution's required Annual reviews;
+ Maintain oversight of the Fund Solutions credit portfolio, inclusive of internal credit ratings, transaction performance, underlying asset trends, and collection/verification of all on-going reporting;
+ Lead the buildout and ongoing monitoring of credit portfolio analysis, including creating a quarterly trends report and summary performance of each loan;
+ Manage and refine Fund Solution's lending framework/policy, underwriting procedures, and partnerships with internal groups across Wells Fargo (including Sponsor Portfolio Management);
+ Partner closely with Wells Fargo Independent Risk Management on transactions and portfolio construction.
**Other General Responsibilities:**
+ Create pitches/term sheets across the Fund Solutions product set, which are often in PowerPoint format;
+ Assist with structured product organization, including structuring and distribution;
+ Partner on NAV advisory engagements;
+ Work closely with rating agencies to obtain debt ratings;
+ Partner with analysts and internal partners to manage internal compliance, booking, and funding processes;
+ Be a leader in the Fund Solutions team, including driving a positive culture, recruiting, and advocating for the team.
**Required Qualifications:**
+ 5+ years of Investment Banking experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Desired Qualifications:**
+ Experience with originating and monitoring subscription facilities, NAV facilities, asset backed finance facilities, leveraged cash flow lending facilities, securitizations, or other structured products is strongly preferred.
+ Knowledgeable of private capital, fund finance, and structured finance industries including structure (e.g. waterfall, amortization profile, etc.), investment strategies, cash flows, performance metrics, and various product use cases.
+ Strong analytical skills with high attention to detail and accuracy.
+ Experience creating pitchbooks in Microsoft PowerPoint.
+ Ability to manage a high-volume workload while maintaining excellence and consistency of work. Ability to quickly change focus and stay organized is a must.
+ Ability to work effectively, as well as independently, in a team environment.
+ Excellent verbal, written, and interpersonal communication skills.
+ Experience reading, negotiating, and/or interpreting legal documents.
+ High level of personal motivation. Does more than what is asked for and anticipates questions/issues.
+ Direct client interaction experience, including some experience interacting with senior decision makers.
+ Willingness to work 50+ hours per week, depending on workload.
**Job Expectations:**
+ Ability to travel up to 25% of the time
+ Registration for FINRA Series 63 (or 66) must be completed within 90 days of hire date if it is not available for transfer upon hire. FINRA recognized equivalents will be accepted.
+ Registration for FINRA Series 79 must be completed within 90 days of hire date if it is not available for transfer upon hire. FINRA recognized equivalents will be accepted.
+ Registration for Securities Industry Essentials (SIE) exam must be completed within 90 days of hire date if it is not available for transfer upon hire. FINRA recognized equivalents will be accepted
+ This position is subject to FINRA background screening requirements. Candidates must successfully complete and pass a background check prior to hire. In accordance with FINRA rules, individuals who are subject to statutory disqualification are not eligible to be associated with a FINRA-registered broker-dealer. Successful candidates must also meet and comply with ongoing regulatory obligations, which include periodic screening and mandatory reporting of certain incidents.
+ Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.
**Posting Locations:**
+ 550 S Tryon St., Charlotte, NC
+ 500 W 33rd St., New York, NY
**Base Pay:**
+ Base pay for this position in New York City is $250,000 USD
**Pay Range**
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$185,000.00 - $300,000.00
**Benefits**
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (*************************************************************** for an overview of the following benefit plans and programs offered to employees.
+ Health benefits
+ 401(k) Plan
+ Paid time off
+ Disability benefits
+ Life insurance, critical illness insurance, and accident insurance
+ Parental leave
+ Critical caregiving leave
+ Discounts and savings
+ Commuter benefits
+ Tuition reimbursement
+ Scholarships for dependent children
+ Adoption reimbursement
**Posting End Date:**
25 Jan 2026
***** **_Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-481774
$93k-140k yearly est. 9d ago
Strategic Execution & Operations - Business Execution Consultant
Wells Fargo Bank 4.6
Charlotte, NC job
At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
About this role:
Wells Fargo is seeking a Business Execution Consultant to participate in resolution of critical regulatory priorities.
Strategic Execution & Operations (SEO) Central Hub drives accountability, standardization, and transparency for enterprise execution of the Company's most pressing regulatory priorities by defining, maturing and monitoring governance routines for all stakeholders. This role will support program operations with regard to closure processes, artifact management and document preparation for external reviews.
In this role, you will:
Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives
Identify opportunities for process improvement by conducting root cause testing of all compliance and business metrics
Determine areas of strength or Business Execution opportunity within defined scope of work
Review and research strategies and action plans to establish effective processes while meeting performance metrics and policy expectations
Utilize independent judgment to guide moderate risk deliverables
Present recommendations to develop, implement, and monitor strategic approaches, effectiveness of support function, and business performance improvement opportunities for managing risks of the business
Exercise independent judgment and provide guidance in diverse support functions and operations for a single business group within a line of business
Collaborate and consult with leaders and executive management
Provide work direction to less experienced Strategy and Execution staff
Participate in user acceptance testing of enhancements to the Program's artifact management system, QA of ad-hoc data files and periodic document migrations
Monitor, track and report on key program activities such as validations, document refresh, etc.
Become a subject matter expert in artifact management and assist program stakeholders with questions and production issues
Assist with maintaining Central Hub sharepoint sites to ensure information is relevant and current
Assist with document packaging for external reviews
Required Qualifications, US:
2+ years of Business Operations or Leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Proficiency with Microsoft tools particularly SharePoint and Excel
Experience creating pivot tables and performing data analysis in Excel
Experience working on a regulatory initiatives
Ability to influence effectively in a matrix environment
Experience interacting with management level in a consultancy capacity
Ability to articulate complex concepts in a clear manner
Ability to take complex topics and boil them down to the salient points for different key audiences
Strong organizational, multi-tasking, and prioritizing skills
Experience working on business cases, prioritization of initiatives, execution, management and resolution of risks and issues while ensuring initiative(s) are delivered within agreed timelines
Ability to turn preliminary or ambiguous information, ideas, or problems into well-defined plans, solutions, and test scripts
Experience administrating a SharePoint site and document / artifact management
Job Expectations:
Work location: 301 South Tryon Street - Charlotte. Expectation is to work in office a minimum 3 days per week per Company Hybrid standard.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
$71k-89k yearly est. 60d+ ago
Senior Independent Risk Director - Enterprise Change Program
PNC Financial Services Group, Inc. 4.4
PNC Financial Services Group, Inc. job in Charlotte, NC
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As the Senior Independent Risk Director - Enterprise Change within PNC's Independent Risk organization, you will be based in a location within PNC's footprint. Responsibilities require time in the office or in the field on a regular basis.
The Senior Independent Risk Director is a pivotal role, responsible for leading PNC's Independent Risk Management's team for the oversight of businesses' implementation of the most critical change initiatives as well as the Company's Change Methodology Framework. This role leads a team of risk professionals, collaborates cross-functionally both across Lines of Business and Support Areas as well as across Independent Risk Management, ensures that enterprise-wide change programs are executed with robust risk controls, compliance, and operational excellence, and serves as a key strategic partner to senior leaders across PNC in ensuring the Change Methodology Framework is fit for purpose.
Other primary responsibilities include the following:
* Oversee, from an Independent Risk perspective, the company's enterprise change programs, ensuring alignment with corporate objectives and regulatory requirements.
* Lead, mentor, and develop a high-performing team of risk professionals, fostering a collaborative and proactive risk culture.
* Coordinate closely with other risk leaders and Lines of Business/Support Areas to provide expert guidance on risk identification, assessment, mitigation, and monitoring throughout the change lifecycle.
* Serve as the primary point of accountability for the Independent Risk assessment of PNC's most critical change implementations, including mergers, acquisitions, technology transformations, and organizational restructuring.
* Challenge (review, determine sufficiency, provide recommendations for improvement) the Company's enterprise change methodologies' policies, and reporting mechanisms for change initiatives.
* Present risk findings, recommendations, and progress updates to senior leadership, executive committees, and external stakeholders as needed.
* Stay current on emerging risk trends, regulatory changes, and best practices to continuously enhance the Company's risk management approach related to change programs.
Preferred Competencies/Skills Include:
* Bachelor's degree and/or commensurate work experience required; Master's degree or relevant professional certifications (e.g., CRM, FRM, PMP) preferred but not required.
* At least 10 years in a senior leadership role, with preference of prior experience in a risk management and/or program/change management capacity. Broad financial services industry business experience is also preferred and highly valued in this role.
* Demonstrated expertise in overseeing risk for enterprise-wide change programs, transformations, or large-scale projects.
* Proven ability to lead and develop teams in a dynamic, fast-paced environment.
* Strong communication, negotiation, and stakeholder management skills; the ideal candidate will be able to adapt their approach to the audience, which can range from individual contributors up through the CEO.
* In-depth knowledge of risk methodologies, regulatory compliance, and change management best practices.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
* Directs and designs the risk management program and corresponding communication strategies. Reviews and challenges compliance with programs.
* Ensures the risk management program is maintained and enhanced to support the businesses in managing their risks while meeting regulatory expectations.
* Oversees the timely and proper execution of the risk management program within and across the lines of business. Includes consultation to execute the program components.
* Provides risk expertise while working with the businesses and other risk partners (e.g., Compliance, Technology Risk, etc.) to proactively identify risk exposures across PNC.
* Oversees the reporting of business self assessment results (including new initiatives, business as usual activities, and risk management program) to higher level management.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
* Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
* Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:
* Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
* Live the Values - Role models our values with transparency and courage.
* Enable Change - Takes action to drive change and innovation that will transform our business.
* Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
* Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Compliance Reporting, Customer Risk, Decision Making, Regulatory Requirements, Risk Assessments, Risk Control, Strategic Objectives
Competencies
Decision Making and Critical Thinking, Fraud Management, Internal Controls, Operational Risk, Organizational Savvy and Politics, Planning and Organizing, Problem Solving, Process Management
Work Experience
Roles at this level typically require a university / college degree and higher level education such as a Masters degree, PhD, or certifications. Industry -relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a large scope of responsibility is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Masters
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Pay Transparency
Base Salary: $125,000.00 - $299,000.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
Application Window
Generally, this opening is expected to be posted for two business days from 12/18/2025, although it may be longer with business discretion.
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
$63k-99k yearly est. 27d ago
Business Support Manager II - Global AML Ops Strategic Content Manager
Bank of America 4.7
Charlotte, NC job
Charlotte, North Carolina;Chandler, Arizona; Fort Worth, Texas; Phoenix, Arizona **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.**
Acknowledge (********************************************************************************************************************************************
**:**
**About Us**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Job Description:**
Manages diverse administrative functions usually for a very large, complex department or for a complete line of business that may be regional or national in scope, often requiring associates in one or more location. Functions managed may include: financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, and coordination of certain projects, associate training, service quality, process improvement, business continuity, or communication. Consults with senior management in evaluating current methods and developing strategies to implement changes and improvements. Requires a thorough knowledge of the department or business units functional area or products. Working knowledge of general bank policies, programs and procedures and financial/accounting practices. Generally has full management responsibility over a relatively large team and may manage one or more levels of managers.
Leads the support/administrative functions for a somewhat large department usually at a local level. Responsibilities may include budget analysis and recommendations, operations analysis, identification and resolution of work flow issues, associate training, service quality, process improvement. Resolves personnel, audit and/or budget issues by researching and analyzing unusual problems, administers bank programs and policies and provides interpretation to department. Requires an in-depth knowledge of bank policies and programs and of the departments functional operations. May direct workflow activities.
The Business Support Manager II on the AML Strategy & Enablement team will design and deliver compelling, data-driven presentation materials that articulate the strategic vision, performance, and regulatory posture of our Anti-Money Laundering (AML) program.
**Responsibilities:**
+ Transform complex data and compliance narratives into clear, persuasive stories for senior executive management and regulatory audiences
+ Act as a trusted partner for AML
+ Craft messaging frameworks for key organizational priorities, ensures consistency and professionalism in all content
+ Leads efforts to simplify complex concepts for diverse audiences
**Required Qualifications:**
+ 5+ years in financial services, compliance, or risk management with a focus on executive communications or strategic reporting
+ Proven ability to design and structure executive presentations that tell a clear, compelling story; experience building frameworks and templates for strategic decks
+ Advanced expertise in PowerPoint and visual storytelling techniques, including layout, design principles, and data visualization
+ Advanced proficiency in data visualization tools (e.g., Tableau and Power BI)
+ Strong understanding of AML concepts, regulatory frameworks, and risk management principles; ability to stay current on AML regulatory developments and industry best practices
+ Ability to translate analytics and business insights into narratives that resonate with senior leadership
+ Strong strategic thinking, problem-solving, and adaptability to shifting priorities and regulatory changes
+ Exceptional written and verbal communication skills with a focus on persuasive storytelling; ability to manage sensitive information with discretion
+ Excellent organizational and time management skills; self-starter with high energy and attention to detail, able to work with minimal supervision
**Desired Qualifications** :
+ Bachelor's degree in communications, Business, Finance, Data Analytics, or related field
+ Experience in executive communications, strategic messaging, or content development for leadership forums
+ Familiarity with visual design best practices and tools beyond PowerPoint
+ Experience with OCC, Federal Reserve, and other regulatory expectations
+ Ability to coach stakeholders on effective storytelling and presentation delivery
+ Strong partnership and relationship management skills; ability to work and effectively communicate across functions and organizational levels
+ Expertise in executive reporting or board-level communications
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
View your **"Know your Rights (************************************************************************************** "** poster.
**View the LA County Fair Chance Ordinance (************************************************************************************************** .**
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
$72k-97k yearly est. 27d ago
Lead Customer Experience Consultant
Wells Fargo Bank 4.6
Charlotte, NC job
About this role:
Wells Fargo is seeking a Lead Customer Experience Consultant in Consumer Banking and Lending (CBL) as part of the Brand and Enterprise Customer Experience (CX) team.
The Lead Business Customer Experience Consultant will be responsible for leading cross functional teams to strategize survey design/reviews, digital CX program design best practices, creating role-based dashboards that drive action, building systems of action, CX metric target setting, enabling customer-centric cultures and demonstrating return on investment of CX. In addition, the candidate will foster collaborative relationships with key stakeholders to ensure the ongoing success and impact of CX programs, define and manage project tasks, budgets and risk while maintaining effective and proactive communication with all stakeholders. Provide operational optimization by enhancing standards, survey value, and insights reporting. Perform assessments through fact finding and data requiring creative approaches to solving complex issues and develop appropriate solutions or recommendations and make decisions in highly complex and multifaceted situations requiring solid understanding of business group's functional area or products, facilitate decision making and issue resolution, and support implementation of developed solutions and plans.
Learn more about the career areas and lines of business at wellsfargojobs.com.
In this role, you will:
Lead the strategy and resolution of highly complex and unique challenges requiring in-depth hypothesis generation and advanced analytics across multiple areas or the enterprise, delivering solutions that are long-term, large-scale and require vision, creativity, innovation, and advanced inductive thinking, and coordination of highly complex activities and guidance to others
Provide vision, direction, and expertise to senior leadership on implementing innovative and significant business solutions generated from data driven insights that are large-scale, cross-functional, or companywide strategies
Interpret and analyze data, recommending ways to solve problems and influence business decisions and strategies
Act as a liaison with partner teams across Wells Fargo to identify, prioritize, and execute strategic initiatives grounded in data driven, analytical insights, trends, and patterns
Communicate actionable insights and recommendations using data in a digestible format to a non-technical audience of varying levels, including leadership, across the company
Manage the pipeline of data science initiatives across the Cross-Channel Analytics team, partnering closely with internal and external partners to align on scope, prioritization, and timelines
Provide regular updates on initiative performance, project status, and 6Q roadmaps across key transaction migration initiatives to partners and senior leaders
Lead the creation of senior leadership materials for various service migration forums with CSBB, CL, Product, and Operations leadership teams
Required Qualifications:
5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Experience managing complex CX Voice of Customer (VOC) program initiatives from strategy through execution, ideally at scale
Experience identifying key issues, involving affected parties, designing solutions, obtaining buy-in, and communicating effectively through resolution
Ability to effectively assess stakeholder, partner, or client needs while consulting, building solutions, and developing processes
Exceptional writing and presentation skills, with the ability to influence stakeholders, at multiple organizational levels, effectively
Familiarity with Medallia or Qualtrics systems
CCXP/CXPA certification or other CX-related certifications
Demonstrated ability to manage multiple projects or ongoing task plans
Strong relationship management skills
Experience leveraging Generative AI tools to enhance customer experience programs, such as automating insights reporting, creating dynamic dashboards, or improving survey design and personalization
Knowledge on web development concepts using JavaScript, HTML5, and CSS
Banking/finance industry experience a plus
Job Expectations:
Ability to travel up to 10% of the time.
This position offers a hybrid work schedule.
This position is not eligible for Visa sponsorship.
Posting Location(s):
401 S Tryon St. - Charlotte, North Carolina 28202
333 Market St. - San Francisco, California 94105
3075 Loyalty Cir. - Columbus, Ohio 43219
Required locations listed.
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$119,000.00 - $224,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement
Posting End Date:
26 Jan 2026
*
Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$68k-88k yearly est. 2d ago
2027 Summer Internship, Early Careers - Investment Banking
Wells Fargo 4.6
Charlotte, NC job
**2027 Investment Banking Summer Analyst Program** **Invest in your tomorrow** Wells Fargo Corporate & Investment Banking delivers a comprehensive suite of capital markets, banking, and financial products and services to over 12,000 clients around the world, including over 90% of the S&P 500. A trusted partner to our clients, we provide corporate and transaction banking, commercial real estate lending and servicing, investment banking, equity and fixed income solutions including sales, trading, and research capabilities to corporate, commercial real estate, government, and institutional clients.
**Investment banking**
Delivers strategic advisory, capital raising, and risk management expertise for global corporations, financial sponsors, institutional clients, and alternative asset managers.
**Program overview**
This 10-week internship is designed for undergraduates graduating between December 2027 - June 2028. You will complete initial training in financial fundamentals before joining a coverage or product group, where you will support live deals, prepare client materials, collaborate with bankers, and receive ongoing mentorship and feedback.
**What to expect**
The program offers summer analysts the opportunity to contribute directly to transaction execution and client coverage. Responsibilities may include:
+ Supporting financial analysis and contributing to transaction execution
+ Conducting company and industry research
+ Assisting in the preparation of client materials and pitch presentations
+ Participating in diligence sessions, client meetings, and internal discussions
+ Collaborating with senior bankers across sectors and geographies
You will receive ongoing coaching, mentorship, and feedback throughout the program to support your development.
**Is this program right for you?**
We are looking for candidates who bring curiosity, accountability, and a sharp analytical mindset. You should be comfortable working in a fast-paced environment, taking initiative, and collaborating with peers and leaders alike.
**Required qualifications**
+ 6+ months of work experience or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
**Desired qualifications**
+ Strong academic achievement
+ Bachelor's degree with expected graduation between December 2027 - June 2028
+ Demonstrated interest in finance and financial markets
+ Strong analytical and communication skills
+ Proven ability to take on significant responsibility
+ Relevant internship experience
+ Ability to work effectively both independently and in teams
+ Proficiency in Microsoft Office (Excel, PowerPoint, Word)
**Program Locations**
Primary locations include New York and Charlotte
**Pay Range**
$53/hour
Wells Fargo will only consider candidates who are presently authorized to work for any employer in the United States and who will not require work visa sponsorship from Wells Fargo now or in the future in order to retain their authorization to work in the United States.
**Pay Range**
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$90,000.00 - $150,000.00
**Benefits**
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (*************************************************************** for an overview of the following benefit plans and programs offered to employees.
+ Health benefits
+ 401(k) Plan
+ Paid time off
+ Disability benefits
+ Life insurance, critical illness insurance, and accident insurance
+ Parental leave
+ Critical caregiving leave
+ Discounts and savings
+ Commuter benefits
+ Tuition reimbursement
+ Scholarships for dependent children
+ Adoption reimbursement
**Posting End Date:**
29 Apr 2026
***** **_Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-512552
$90k-150k yearly 13d ago
Capital and Transversal Risk Team Lead
PNC Financial Services Group, Inc. 4.4
PNC Financial Services Group, Inc. job in Charlotte, NC
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Capital and Transversal Risk Team Lead within PNC's Market Risk organization, you will be based in New York, NY, Pittsburgh, PA, Charlotte, NC, Cleveland, OH, Washington D.C, or primarily based in a location within PNC's footprint.
The Capital and Transversal Risk Team Lead will establish and manage a cross-disciplinary team dedicated to strengthening Market Risk Management (MRM) execution and governance. The role provides strategic oversight of capital-related processes and ensures robust governance across regulatory and transactional activities.
The ideal candidate will be a hands-on leader with strong coordination skills, a deep understanding of CCAR, product lifecycles, and regulatory rules, and the ability to act as a central risk intermediary. This role requires a solid grasp of capital, market, credit, and liquidity frameworks; direct experience in transaction oversight and regulatory engagement; and the capacity to represent the function in key management and risk committees. The candidate will also be expected to actively participate in and contribute to all cross-disciplinary projects spanning Market Risk, ALM, Liquidity, and Capital Management.
Key Responsibilities for this role will be as follows:
* Capital Oversight & CCAR: Lead initiatives to enhance capital adequacy processes, ensuring full alignment with CCAR and other regulatory expectations.
* Annual Review Coordination: Oversee planning and execution of annual reviews across MRM frameworks, ensuring timely delivery, consistency, and governance approval.
* Securitization Oversight: Monitor and assess securitization transactions to ensure appropriate risk transparency, modeling integrity, and regulatory compliance.
* Prudential Regulation Compliance: Maintain adherence to evolving prudential standards, internal policies, and model governance requirements.
* Governance & Policy Streamlining: Simplify governance structures, harmonize policy frameworks, and enhance clarity across 1LoD and 2LoD interactions.
* New Transaction Analysis: Review and approve new or complex transactions, ensuring alignment with risk appetite, capital implications, and regulatory standards.
* Cross-Disciplinary Collaboration: Actively contribute to transversal initiatives across Market Risk, ALM, Liquidity, and Capital Management, ensuring a cohesive and consistent enterprise risk framework.
* Committee Representation: Represent Market Risk and the broader Risk Management function at key senior committees, providing informed perspective and challenge.
Preferred Qualifications Include:
* Advanced degree in Finance, Economics, Risk Management, Law or a related field.
* Minimum of 10 years of experience in capital markets, risk management, or regulatory oversight.
* Strong understanding of CCAR, Basel standards, securitization frameworks, and capital policy governance.
* Demonstrated ability to lead cross-functional projects, build consensus, and influence senior stakeholders.
* Excellent analytical, communication, and interpersonal skills, with proven ability to operate in a fast-paced, matrixed environment.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
* Establishes Line of Business vision and strategy, initiatives and activities associated with building, testing, and/or validation of quantitative models used for important business decisions and policies. Oversees robust and comprehensive model review testing and quantitative analysis in accordance with all applicable review procedures and lifecycle standards.
* Creates Line of Business vision and establishes strategies needed to develop new model frameworks.
* Oversees the most complex qualitative and quantitative assessments of all aspects of models including theoretical aspects, model design and implementation as well as data quality and integrity. Grants Line of Business approval on the reviews of complex reports and associated quantitative analysis. Validates existing models and assesses model risks.
* Evaluates identified model risks and reaches conclusions on strengths and limitations of the model. Reviews and approves the preparation and analysis of detailed documents for validation and regulatory compliance.
* Directs, motivates, develops and manages the performance of the management team and key staff.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
* Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
* Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Analytical Thinking, Credit Risks, Data Analytics, Financial Analysis, Model Development, Operational Risks, Quantitative Models, Risk Appetite
Competencies
Bank Quantitative Analysis, Consulting, Data Gathering and Reporting, Predictive Analytics, Quantitative Techniques, Regulatory Environment - Financial Services, Testing
Work Experience
Roles at this level typically require a university / college degree as well as a Masters degree, PhD, or certifications. Industry-relevant experience is typically 8+ years. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Bachelors
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Pay Transparency
Base Salary: $125,000.00 - $276,900.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
Application Window
Generally, this opening is expected to be posted for two business days from 11/25/2025, although it may be longer with business discretion.
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
$68k-100k yearly est. 50d ago
Operations Production Support Specialist - Insurance - Midland
PNC Financial Services Group, Inc. 4.4
PNC Financial Services Group, Inc. job in Charlotte, NC
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As an Operations Production Support Specialist within PNC's Midland organization, you will be based in office within the PNC Midland footprint. PNC provides a best in class office environment; and also supports remote and hybrid work environments.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
* Leads a critical operational support service, process, capability or initiative within an operational unit and ensures performance and/or risk indicators are met.
* Establishes and monitors process performance measurements and business impact. Gathers and communicates performance statistics and reports to internal stakeholders and senior management.
* Promotes and monitors the production workflow and assists team members with escalated process issues. Independently identifies and resolves exceptions and serves as a point of escalation.
* Monitors effectiveness and efficiency of production and/or process. Determines and/or drives change and improvement efforts in production and/or processes.
* Ensures the business adheres to policies, procedures and regulatory standards. Independently resolves compliance issues and drives risk mitigation activities.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
* Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
* Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Accountability, Customer Solutions, Ensure Compliance, Personal Initiative, Process Improvements, Results-Oriented, Risk Mitigation Strategies, Standard Operating Procedure (SOP)
Competencies
Accuracy and Attention to Detail, Consulting, Decision Making and Critical Thinking, Effective Communications, Managing Multiple Priorities, Operational Functions, Problem Solving, Process Management, Products and Services, Standard Operating Procedures
Work Experience
Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Bachelors
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
$70k-92k yearly est. 35d ago
Fraud Analytics and Innovation Lead Analyst
Bank of America 4.7
Charlotte, NC job
Charlotte, North Carolina;Plano, Texas; Richmond, Virginia; Sun City West, Arizona; Boston, Massachusetts; Chandler, Arizona; Tampa, Florida; Chicago, Illinois; Jacksonville, Florida; Newark, Delaware; Phoenix, Arizona; Chandler, Arizona **To proceed with your application, you must be at least 18 years of age.**
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**Job Description:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Job Summary:**
This job is responsible for performing more complex analysis aimed at improving portfolio risk, profitability, performance forecasting, and operational performance for consumer products and related divisions, such as credit cards. Key responsibilities include applying knowledge of multiple business and technical-related topics, independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with business counterparts within the line of business and partner organizations (e.g.,. Risk, Product, etc.).
This job is responsible for performing more complex analysis aimed at improving fraud prevention while driving responsible growth and performance for consumer products and related divisions such as Health Savings Accounts. Key responsibilities include applying knowledge of multiple business and technical-related topics and independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with business counterparts within the Line of Business and partner organizations including Risk and Product teams. Performs multiple complex analysis to to extract data and uses multiple databases to acquire. Utilizes portfolio trends to propose policy/procedural changes within segmentation structure to produce optimal results. Excels at risk/reward trade off. Build relationships with business partners. Duties primarily include the regular use of discretion, independent judgment, the ability to communicate with multiple levels of management and the utilization of core leadership behaviors.
**Responsibilities:**
+ Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance
+ Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics
+ Identifies fraud trends based on industry and portfolio conditions and communicates findings to senior management
+ Supports execution of large scale projects, such as platform conversions or new project integrations by conducting advanced reporting and drawing analytics based insights
+ Drive analytics to develop fraud mitigation rules, carefully striking the balance across fraud risk, client impact, operational costs and revenue implications with focus on Health Savings Accounts and related products
+ Proactively managing fraud risk by urgently responding to immediate threats while keeping an eye toward future risks, vulnerabilities, and changes to the fraud landscape
+ Consistently challenge the status quo to find opportunities to develop and refine our fraud policies and procedures, working closely with the business, operations, and policy partners
+ Drive discovery and documentation of end-to-end fraud processes to identify current controls, vulnerabilities, and enhancement opportunities
+ Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance
+ Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics
+ Identifies business trends based on economic and portfolio conditions and communicates findings to senior management
+ Supports execution of large scale projects, such as platform conversions or new project integrations, by conducting advanced reporting and drawing analytics based insights
**Required Qualifications:**
+ Minimum 3 years SAS/SQL Coding knowledge and/or experience
+ Ability to manage multiple projects in a complex and rapidly-changing environment
+ Ability to work independently as well as part of a team
+ Demonstrate strong analytical skills
+ Previous risk/fraud analysis, strategy development, or related experience
+ Strong written and oral communication skills
+ Intellectually curious and willing to dive into complete issues\problems and solve
**Desired Qualifications:**
+ 5+ years of risk analysis, strategy development, or related experience
+ 5+ years of SAS or SQL Coding experience
+ Prior experience in Authentication, Fraud, Debit Card or other related risk fields
+ Functional knowledge of multiple products and/or channels (e.g. Credit, Debit, Digital, Call Center, etc.)
+ Experience managing relationships and projects with external vendor partners
**Skills:**
+ Analytical Thinking
+ Business Analytics
+ Data and Trend Analysis
+ Fraud Management
+ Problem Solving
+ Collaboration
+ Innovative Thinking
+ Monitoring, Surveillance, and Testing
+ Presentation Skills
+ Risk Management
+ Data Visualization
+ Interpret Relevant Laws, Rules, and Regulations
+ Issue Management
+ Oral Communications
+ Written Communications
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
View your **"Know your Rights (************************************************************************************** "** poster.
**View the LA County Fair Chance Ordinance (************************************************************************************************** .**
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
$62k-96k yearly est. 60d+ ago
Cyber Incident Response & Management Co-Lead
Bank of America 4.7
Charlotte, NC job
Charlotte, North Carolina **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (******************************************************************************************************************
**:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Job Description:**
We are seeking a senior-level manager who will serve as the Cyber Incident Response & Management Co-Lead. This role is responsible for overseeing the global Cyber Incident Response & Management program, ensuring rapid and effective response to security threats, events and incidents, and vulnerabilities across the enterprise to reduce the impact to Legal, Financial, Reputational, Operational and Regulatory risks. This includes ensuring long-term wellbeing of the team, drive training requirements, global team strategy, and working with incident response vendors and the GIS Workforce Strategy team to arrange and maintain additional surge capacity. You will lead a team of skilled professionals, collaborate with cross-functional stakeholders, and drive continuous improvement in detection, response, and recovery capabilities.
This individual will be accountable for Cyber Incident Response documentation, metrics and ensuring events and incidents progress through the Cyber Incident Response Lifecyle. The role requires regular engagement with risk partners, across compliance, Audit and Regulatory engagement teams.
The associate is required to closely monitor and track active events and incidents, partner with stakeholders across the enterprise, and provide written and verbal updates to executives across the Bank. The Senior Cyber Incident Response Manager will also often interface with executives from other companies.
The role involves direct management of senior incident managers; and matrix management of the global Cyber Incident Response and Management team, providing guidance and a point of escalation for response activities.
**Key Responsibilities**
+ Co-Lead the global incident response function, including strategy, operations, and team development.
+ Develop and maintain incident response plans, playbooks, and escalation protocols.
+ Oversee the detection, triage, investigation, containment, and remediation of security incidents.
+ Coordinate with legal, compliance, communications, and executive leadership during major incidents.
+ Establish metrics and reporting to measure incident response effectiveness and maturity.
+ Partner with internal teams to drive post-incident reviews and root cause analysis to inform future prevention and response.
+ Collaborate with threat intelligence, response teams, and vulnerability management teams to enhance readiness.
+ Ensure compliance with global regulatory requirements and industry standards.
+ Represent the organization in external forums and with partners during incident-related engagements.
**Required Qualifications**
+ 10+ years of experience in cybersecurity, with at least 3 years in information security operation leadership.
+ Proven experience managing global security incidents and crisis communications.
+ Deep understanding of threat landscapes, attack vectors, and mitigation strategies.
+ Strong knowledge of NIST Cybersecurity Framework
+ Experience with SIEM, SOAR, EDR, and forensic tools.
+ Exceptional leadership, communication, and stakeholder management skills.
+ Relevant certifications (e.g., CISSP, CISM, GCIH) preferred.
+ Must be located in the Charlotte area.
**Managerial Responsibilities:**
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
+ Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
+ Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
+ Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
+ Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
+ People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
+ Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
+ Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
+ Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
View your **"Know your Rights (************************************************************************************** "** poster.
**View the LA County Fair Chance Ordinance (************************************************************************************************** .**
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
$73k-102k yearly est. 58d ago
Lead Commercial Loan Closing Specialist
Wells Fargo 4.6
Charlotte, NC job
About this role: Wells Fargo is seeking a Lead Commercial Loan Closing Specialist in Boarding & Funding as a part of Commercial Banking Operations Division. In this role, you will: * Complete pre-close and post-close documents for the most complex commercial real estate loans
* Coordinate loan closings, perform customer, loan and regulatory diligence and on-going portfolio maintenance
* Evaluate and upload data into the systems of record
* Research complex business and operational decisions
* Review and prepare loan related documents
* Ensure compliance with all policies, procedures and regulatory requirements
* Provide guidance and training to peers and may have limited supervisory responsibilities
* Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
* Interact with internal and external customers
* Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
Required Qualifications:
* 5+ years of Commercial Loan Closing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
* Experience in Loan IQ (LIQ) - Boarding and funding syndicated and/or large complex commercial loan transactions.
Desired Qualifications:
* Extensive knowledge of Syndicated Loans
* Ability to interpret Complex Syndicated Credit Agreements
* Proficient in Commercial Loan Documentation review
* Experience in handling customer and business partner escalations
* Experience in managing complex pipelines
* Experience being a Subject Matter Expert (SME) representing Commercial Loan Operations on projects.
* Experience in report analysis and compilation
* Sound analytical skills with high attention to detail and accuracy
* Ability to navigate multiple computer systems, applications, and utilize search tools to find information
* Excellent verbal, written, and interpersonal communication skills
* Effective organizational, multi-tasking, and prioritizing skills
* Ability to work in a fast-paced deadline driven environment
* Ability to work effectively in a team environment and across all organizational levels; where flexibility, collaboration, and adaptability are important
Job Expectations:
* Ability to work a hybrid schedule
* Willingness to work on-site at stated location on the job opening
* This position is not eligible for Visa sponsorship
Primary Posting Locations:
* 107688-AZ-D Building, Chandler Campus
* 109667-MN-600 Wells Fargo, Minneapolis
* 141278-NC-CIC Customer Information Ctr
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$87,000.00 - $154,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
* Health benefits
* 401(k) Plan
* Paid time off
* Disability benefits
* Life insurance, critical illness insurance, and accident insurance
* Parental leave
* Critical caregiving leave
* Discounts and savings
* Commuter benefits
* Tuition reimbursement
* Scholarships for dependent children
* Adoption reimbursement
Posting End Date:
15 Jan 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$87k-154k yearly 5d ago
Senior Lead Business Execution Consultant - Commercial Bank Lending Servicing Operations
Wells Fargo 4.6
Charlotte, NC job
**About this role:** Wells Fargo is seeking a Senior Lead Business Execution Consultant as part of Commercial Bank Lending Servicing Operations group. **Core duties & responsibilities:** **Lead Risk and Audit Remediation:** The role will be accountable for driving the resolution of a substantial backlog of outstanding risk issues and audit findings that pose material exposure to the organization. This requires a deep understanding of Capital Finance products, operational processes, and technology infrastructure to design and implement sustainable controls and effective remediation strategies. The consultant will work across multiple stakeholder groups to ensure timely closure and long-term risk mitigation.
**Design and Implement Process Transformation Strategy:**
The consultant will lead the strategic redesign of fragmented, manual, and high-risk operational processes into streamlined, automated, and scalable solutions. Capital Finance is a complex product area with legacy systems and siloed data, and the business is planning for expansion. This role will be responsible for shaping and executing transformation initiatives that align with enterprise goals, reduce operational risk, and improve efficiency. It requires exceptional strategic thinking, deep product knowledge, and the ability to influence and align large cross-functional stakeholder groups across Operations, Line of Business, the CFO organization, and Technology.
**Technology and Product Integration:**
The role will represent Operations in the design and implementation of new technology infrastructure to support Capital Finance. This includes evaluating and selecting vendor solutions, ensuring operational requirements are met, and managing all aspects of operational change to support successful rollout. The consultant will serve as a critical bridge between business needs and technology delivery, ensuring solutions are fit-for-purpose and scalable.
**Required Qualifications:**
· 7+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Desired Qualifications:**
·Strong knowledge of ABL (Asset Based Lending) and Syndications
·Prior experience with Loan servicing
·Prior Six Sigma, LEAN process simplification experience
·Demonstrated ability to manage risk through identification of issues, root cause problem solving, and implementation of processes/controls
·Strong analytical and problem-solving skills with a focus on process improvement and automation.
· Ability to navigate complex environments with legacy systems and siloed data.
·Excellent communication and stakeholder engagement skills.
·Strategic mindset with a bias for execution.
·Experience with Loan IQ (LIQ)
**Job Expectations:**
·Ability to work at least three days a week in office at posted location
·This position is not eligible for VISA Sponsorship
**Posting End Date:**
18 Jan 2026
**_*Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-510528
$92k-114k yearly est. 2d ago
Part Time Teller - Randolph Road
PNC Financial Services Group, Inc. 4.4
PNC Financial Services Group, Inc. job in Charlotte, NC
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a part-time teller within PNC's retail banking organization, you will be based in Charlotte, NC at the Randolph Road Branch.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
* Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
* Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
* Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
* Applies product and procedural knowledge to solve customer's problems.
* Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
* Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
* Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
* To learn more about this and other opportunities on our team Watch this video.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
Competencies
Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs
Work Experience
Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
No Degree
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for part-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee life insurance; 401(k) with PNC match, pension and stock purchase plans; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: parental leave; up to 11 paid holidays each year; 7 occasional absence days each year, unless otherwise required by law. Part-time employees will accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 90 days of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
$32k-37k yearly est. 1d ago
Sr. Business Control Specialist - Business Banking
Bank of America 4.7
Charlotte, NC job
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
:
This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation.
Business Specific Job Description:
The Senior Business Control Specialist will be focused on various elements of the Business Banking Sales risk and control environment, including quality assurance (QA), high risk processes oversight and metric control, Process, Risk, and Control Governance, and Engagement Lead Role. In addition, the role will be involved in project work as assigned. The Specialist will have an integral role in communicating and overseeing adherence to BB Pricing Exceptions and usage of BB Sales credit information in various systems of record.
This position requires the ability to multi-task, assist associates with complex items and those that require extensive research, while independently prioritizing his/her workload. Must demonstrate a cooperative and professional work attitude while adhering to department requirements. The role will also be expected to think analytically and provide effective solutions to tactical challenges. In addition, the individual must take an active role in identifying and implementing process improvements to improve the effectiveness of risk management activities. There are also expectations that the specialist is directly involved in additional program activities when necessary to ensure that deadlines associated with key deliverables are met.
Responsibilities:
Risk & Control Governance: Oversee the design and effectiveness of the risk and control environment; partner across lines of business to streamline governance, enhance control efficiency, and maintain accurate Process, Risk, and Control data.
Quality Assurance & Control Testing: Lead and execute QA activities including control testing, quality inspections, case management, and reporting to identify issues, drive remediation, and strengthen control effectiveness.
Program Leadership & Continuous Improvement: Serve as Engagement Lead for QA Program requirements; implement initiatives such as testing automation, procedural updates, test script enhancements, and coaching to optimize program performance and support business continuity.
Regulatory Exams & Audits: Support management and research for regulatory exams, internal audits, and monitoring reviews; evaluate inspection metrics and contribute to standardized dashboard reporting for governance.
Risk Advisory & Reporting: Identify emerging risks and provide recommendations to leadership to improve risk identification, assessment, and remediation efficiency; ensure consistent reporting to keep stakeholders informed.
Required Skills & Experience:
3+ years of experience in process design, risk management or program management roles
Demonstrates leadership, leading through change and process improvements to deliver results
Experience with procedure documentation and/or Quality Monitoring/Testing
Strong analytical capability to drive root cause analysis and demonstrates attention to detail
Control development and monitoring
Demonstrated problem solving, strong follow up skills and ability to escalate and gain resolution as needed
Self-starter able to work independently, with minimal oversight and guidance
Ability to quickly develop subject matter expertise across a broad spectrum of issues
Strong organization skills, including the ability to manage multiple responsibilities, prioritize and meet deadlines
Strong facilitation and interpersonal skills with the ability to build solid business partnerships and negotiate solutions; Biased towards action and ability to build consensus
Superior presentation and communication skills (written and verbal)
Ability to influence desired outcome without direct management responsibilities
Ability to develop and maintain strong relationships across the organization and at all levels of management
Relationship management skills to build and maintain credibility and influence with key partners and stakeholders
Strong decision making skills with proactive communication style
Strong knowledge of Microsoft Word, Excel, PowerPoint
Desired Skills & Experience:
Working familiarity with regulatory, audit, and/or compliance disciplines
Small Business / Business Banking experience
Experience with leading issue remediation
Six Sigma certification
Skills:
Controls Management
Issue Management
Monitoring, Surveillance, and Testing
Quality Assurance
Risk Management
Analytical Thinking
Attention to Detail
Critical Thinking
Problem Solving
Written Communications
Decision Making
Innovative Thinking
Prioritization
Recording/Organizing Information
Research
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - NY - Elma - 611 Jamison Rd - (NY7507) Pay and benefits information Pay range$70,000.00 - $104,400.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
$70k-104.4k yearly Auto-Apply 22d ago
Learn more about The PNC Financial Services Group jobs