Field Support Technician jobs at The PNC Financial Services Group

Wholesale Lending Services (WLS) supports several lines of businesses that include Business Banking, Commercial Bank, Global Wealth Management, and Investment Bank. Credit Monitoring sits within the WLS and provides Credit Compliance Monitoring for the Commercial Banking Loan Portfolio. As a Credit Support Analyst within the Commercial Bank team, you will be tasked with assessing compliance with credit agreement terms for a designated portfolio of borrowers. Your role will involve interpreting financial and other covenants included in credit agreements to ascertain whether borrowers are adhering to the terms of the credit agreements or are in default. Your responsibilities will encompass both syndicated loans and bilateral agreements. Job Responsibilities Determine whether corporate borrowers have breached covenants, and as a result, have defaulted on the terms of their credit agreements Interpret credit agreements and other legal documents to determine which co-borrowers, guarantors and other parties to the agreements require set up in bank's system of record for future covenant compliance evaluation Perform credit analysis, review documentation and monitor ongoing compliance with financial covenants within an assigned portfolio of borrowers Independently calculate cash flow and leverage ratios in accordance with specific terms laid out in credit agreements Develop strong knowledge of secured lending products including borrowing base credit facilities Determine the grid-based performance pricing that applies to borrower so the bank gets adequately compensated for credit risk Adhere to the quality control standards that have been set for the process and to service level agreements WLS has with its internal business partners Required qualifications, capabilities, and skills Ability to identify and summarize key points in written reviews of credit-related transactions Understanding of loan products, including documentation, for revolving lines of credit, term loans, borrowing bases, etc.. Strong verbal & written communication to effectively communicate with various stakeholders and across levels Ability to work independently with minimum supervision including demonstration of good time management High proficiency in using MS Office tools including MS Excel Preferred qualifications, capabilities and skills Bachelor's degree in Business/Accounting preferred

Embark on a career where innovation meets support, assisting customers with the highest quality standards and satisfaction. As a Technology Support Sr Specialist in Corporate Technology, you will be a crucial team member that uses leading best practices to provide first-line support and guidance on day-to-day technology activities. Your role involves troubleshooting hardware, software, and technology issues within the organization. You will maintain high levels of customer satisfaction with a focus on executing with efficiency and strive for continuous improvement in service delivery. **Job responsibilities** + Provide first-line support for hardware, software, and technology issues and address and resolve challenges efficiently while adhering to established processes and procedures + Assist in the timely delivery of technology support services to internal customers, coordinate resources and activities to ensure high-quality standards and customer satisfaction + Contribute to optimal system functionality by applying emerging knowledge of hardware components, peripherals, devices, and network expertise + Use problem-solving techniques, diagnostic tools, and best practices to Identify and resolve technical issues **Required qualifications, capabilities, and skills** + 6+ months of experience in providing first-contact solutions and end user support to triage and resolve issues in real-time including support for hardware, software, and networks + Experience with live chat, incident/service request management, and runbooks for system issue resolution + Baseline knowledge of operational management and excellence + Proven ability to balance tasks while documenting outcomes **Preferred qualifications, capabilities, and skills** + Familiarity with troubleshooting techniques for resolving technical issues in hardware, software, and technology systems + Ability to document issues, procedures, and root cause analysis JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

JobID: 210688245 JobSchedule: Full time JobShift: Day Base Pay/Salary: Chicago,IL $118,750.00-$160,000.00 Join our dynamic team to innovate and refine technology operations, impacting the core of our business services. As a Technology Support Lead in Corporate Technology, you will play a leadership role in ensuring the operational stability, availability, and performance of our production services. Critical thinking while overseeing day-to-day maintenance of the firm's systems will be key and set you up for success as you navigate tasks related to identifying, troubleshooting, and resolving issues to ensure a seamless user experience. Job responsibilities * Lead teams of technologists that provide end-to-end application or infrastructure service delivery for the successful business operations of the firm * Support the day-to-day maintenance of the firm's systems to ensure operational stability and availability. * Participate in a global production support team, supporting multiple applications with a focus on SAPFI, SAPFINAPPS, SAPBW. * Adhere to standard ITIL processes for Incident, Problem, and Change management, including key Operate SLAs. * Work closely with project development teams to understand future releases, impacts to environment, user functionality, and capacity planning. * Serve as a key participant in project implementations, production go-live decisions, and production readiness reviews for code deployments. * Drive long-term strategies to maximize application effectiveness and support team potential, adhering to best practices for infrastructure * Monitor production environments for anomalies, address issues, and drive evolution of utilization of standard observability tools * Lead in the maintenance of forecasts, metrics, demand, and capacity to support future and existing enhancements. * Lead core production activities for multiple applications to improve overall delivery of operations and support capabilities for JPMC business partners. * Escalate and communicate issues and solutions to the business and technology stakeholders, actively participating from incident resolution to service restoration Required qualifications, capabilities, and skills * 5+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services * 7+ years of experience or equivalent expertise in supporting SAP applications, specifically SAPFI, SAPFINAPPS, and SAPBW. * 3+ years of experience troubleshooting, resolving, and maintaining information technology services. * 3+ years of UNIX experience. * 3+ years of experience working with Control-M. * Strong hands-on experience with SAP ABAP programming and HANA SQL scripts. * Experience managing applications or infrastructure in a large-scale technology environment both on premises and public cloud * Proficient in observability and monitoring tools and techniques * Experience executing on processes in scope of the Information Technology Infrastructure Library (ITIL) framework * Excellent oral and written communication skills, with the ability to communicate at all levels of management. Preferred qualifications, capabilities, and skills * Demonstrated success in a fast-paced, dynamic production support environment. * Excellent troubleshooting skills for data quality and reporting issues, data loads, and BPC processing. * Advanced hands-on knowledge of Business Objects, EPM, and Advanced Analysis. * Financial Services industry experience preferred. * Quick learner, adaptable, and able to operate under pressure during critical support periods. * High level of analytical skills in an IT environment and ability to lead a team.

Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member at JPMorgan Chase within the **Consumer & Community Banking - ET&P** , you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. **Job responsibilities** + Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm + Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability + Assist in the monitoring of pre-production environments for anomalies and address issues utilizing standard observability tools like Dynatrace, Splunk, DataDog etc. + Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders + Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure **Required qualifications, capabilities, and skills** + 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services + Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud + Experience in observability and monitoring tools and techniques + Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework + Advanced knowledge and experience in observability such as white and black box monitoring, service level objectives, alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc. + Ability to anticipate, identify, and troubleshoot defects found during testing + Extensive Knowledge on any Programming Language, Python and java Preferred **Preferred qualifications, capabilities, and skills** + Experience with one or more general purpose programming languages and/or automation scripting + Working understanding of public cloud + Advanced knowledge and experience in observability such as white and black box monitoring, service level objectives, alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc. + Knowledge on Programming Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member at JPMorgan Chase within the **Consumer & Community Banking - ET&P** , you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. **Job responsibilities** + Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm + Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability + Assist in the monitoring of pre-production environments for anomalies and address issues utilizing standard observability tools like Dynatrace, Splunk, DataDog etc. + Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders + Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure **Required qualifications, capabilities, and skills** + 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services + Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud + Experience in observability and monitoring tools and techniques + Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework + Advanced knowledge and experience in observability such as white and black box monitoring, service level objectives, alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc. + Ability to anticipate, identify, and troubleshoot defects found during testing + Extensive Knowledge on any Programming Language, Python and java Preferred **Preferred qualifications, capabilities, and skills** + Experience with one or more general purpose programming languages and/or automation scripting + Working understanding of public cloud + Advanced knowledge and experience in observability such as white and black box monitoring, service level objectives, alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc. + Knowledge on Programming Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

DescriptionDetailed Description: Provide direct process and technical support for members of the Huntington executive leadership team. The team member must quickly and effectively diagnose and resolve issues related to PCs, mobile devices, printers, videoconferencing, business application software, and telecommunication issues. They must be able to perform technical tasks with minimal supervision and in limited time. They identify scenarios where outside support is required quickly and act as liaison to ensure resolution is prioritized appropriately and is completed fully Basic Qualifications: Bachelor's Degree Min 3 yrs of experience in direct contact customer technical support Preferred Qualifications: This role requires technical proficiency, strong communication skills, along with project and personal organizational skills. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Join our dynamic team to innovate and refine technology operations, impacting the core of our business services. As a Technology Support Lead in our Mainframe and Mid-Range Compute Site Reliability and Engineering (SRE) team, we look first and foremost for people who are passionate to solving business problems through innovation and modern engineering practices. You'll be required to apply your depth of knowledge and expertise to all aspects of Infrastructure Support and Software Development Lifecycle, as well as partner continuously with your many stakeholders daily to stay focused on common goals. We embrace a culture of experimentation and constantly strive for improvement and learning. You'll work in a collaborative, trusting, thought-provoking environment - one that encourages diversity of thought and creative solutions that are in the best interests of our customers, globally. **Job responsibilities** + Lead teams of technologists that provide end-to-end application or infrastructure service delivery for the successful business operations of the firm + Execute policies and procedures that ensure operational stability and availability + Monitor production environments for anomalies, address issues, and drive evolution of utilization of standard observability tools + Escalate and communicate issues and solutions to the business and technology stakeholders, actively participating from incident resolution to service restoration + Lead incident, problem, and change management in support of full stack technology systems, applications, or infrastructure + Ability to host and participate in bridge calls and communicate effectively to large group of individuals at all levels. + Responsible for administering, troubleshooting Mainframe related components. + Ability to work in large, collaborative teams to achieve organizational goals. **Required qualifications, capabilities, and skills** + Formal training or certification on software engineering concepts and 5+ years applied experience + 10+ experience in operating and managing the operations of IBM z-Series environments + Demonstrated leadership of Operational and SRE Teams in a 24X7 support environment including all aspects of people management + Understanding of infrastructure architecture including servers, storage, network, database, and application components. + Extensive knowledge "Replication" technologies' such as IBM CSM and GDPS + Expertise in administering z-Series and Hardware Management Console (HMC) including Firmware/Microcode upgrades. + Demonstrated understanding of security standards including a working knowledge of SSH protocol. + Demonstrated working knowledge of transaction-based systems, IMS, CICS, DB2 and WebSphere + Experience in managing external Vendors such as IBM to coordinate Hardware Replacements and to troubleshoot hardware and software issues. + Experience in managing ServiceNow including workflow/ticket/resolution management across a global environment 24X7. + Demonstrated expertise in Incident/Problem/Change management process and procedures. + Able to troubleshoot priority incidents, facilitate blameless post-mortems and ensure permanent closure of incidents. **Preferred qualifications, capabilities, and skills** + Working knowledge in one or more general purpose programming languages and/or automation scripting + Practical experience with public cloud + Knowledge in Site Reliability Engineering - Design, code, test and deliver software to automate manual operational work. + Knowledge of multiple Batch Scheduling tools, notably CA-7, Control-M and Zeke. Exhibit a good working knowledge of JCL (Job Control Language) + Conversant with Netcool support in a large-scale environment. + Demonstrated ability to engage with IBM z-Series Engineering L3/L4/Build Teams on Architecture, Development, Stability & Continuous Improvement of Environment to advance the product's vision and strategy to satisfy customer needs. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

JobID: 210682767 JobSchedule: Full time JobShift: Day : Join our dynamic team to innovate and refine technology operations, impacting the core of our business services. As a Technology Support Lead in our Mainframe and Mid-Range Compute Site Reliability and Engineering (SRE) team, we look first and foremost for people who are passionate to solving business problems through innovation and modern engineering practices. You'll be required to apply your depth of knowledge and expertise to all aspects of Infrastructure Support and Software Development Lifecycle, as well as partner continuously with your many stakeholders daily to stay focused on common goals. We embrace a culture of experimentation and constantly strive for improvement and learning. You'll work in a collaborative, trusting, thought-provoking environment - one that encourages diversity of thought and creative solutions that are in the best interests of our customers, globally. Job responsibilities * Lead teams of technologists that provide end-to-end application or infrastructure service delivery for the successful business operations of the firm * Execute policies and procedures that ensure operational stability and availability * Monitor production environments for anomalies, address issues, and drive evolution of utilization of standard observability tools * Escalate and communicate issues and solutions to the business and technology stakeholders, actively participating from incident resolution to service restoration * Lead incident, problem, and change management in support of full stack technology systems, applications, or infrastructure * Ability to host and participate in bridge calls and communicate effectively to large group of individuals at all levels. * Responsible for administering, troubleshooting Mainframe related components. * Ability to work in large, collaborative teams to achieve organizational goals. Required qualifications, capabilities, and skills * Formal training or certification on software engineering concepts and 5+ years applied experience * 10+ experience in operating and managing the operations of IBM z-Series environments * Demonstrated leadership of Operational and SRE Teams in a 24X7 support environment including all aspects of people management * Understanding of infrastructure architecture including servers, storage, network, database, and application components. * Extensive knowledge "Replication" technologies' such as IBM CSM and GDPS * Expertise in administering z-Series and Hardware Management Console (HMC) including Firmware/Microcode upgrades. * Demonstrated understanding of security standards including a working knowledge of SSH protocol. * Demonstrated working knowledge of transaction-based systems, IMS, CICS, DB2 and WebSphere * Experience in managing external Vendors such as IBM to coordinate Hardware Replacements and to troubleshoot hardware and software issues. * Experience in managing ServiceNow including workflow/ticket/resolution management across a global environment 24X7. * Demonstrated expertise in Incident/Problem/Change management process and procedures. * Able to troubleshoot priority incidents, facilitate blameless post-mortems and ensure permanent closure of incidents. Preferred qualifications, capabilities, and skills * Working knowledge in one or more general purpose programming languages and/or automation scripting * Practical experience with public cloud * Knowledge in Site Reliability Engineering - Design, code, test and deliver software to automate manual operational work. * Knowledge of multiple Batch Scheduling tools, notably CA-7, Control-M and Zeke. Exhibit a good working knowledge of JCL (Job Control Language) * Conversant with Netcool support in a large-scale environment. * Demonstrated ability to engage with IBM z-Series Engineering L3/L4/Build Teams on Architecture, Development, Stability & Continuous Improvement of Environment to advance the product's vision and strategy to satisfy customer needs.

Join our dynamic team to innovate and refine technology operations, impacting the core of our business services. As a Technology Support Lead in our Mainframe and Mid-Range Compute Site Reliability and Engineering (SRE) team, we look first and foremost for people who are passionate to solving business problems through innovation and modern engineering practices. You'll be required to apply your depth of knowledge and expertise to all aspects of Infrastructure Support and Software Development Lifecycle, as well as partner continuously with your many stakeholders daily to stay focused on common goals. We embrace a culture of experimentation and constantly strive for improvement and learning. You'll work in a collaborative, trusting, thought-provoking environment - one that encourages diversity of thought and creative solutions that are in the best interests of our customers, globally. Job responsibilities Lead teams of technologists that provide end-to-end application or infrastructure service delivery for the successful business operations of the firm Execute policies and procedures that ensure operational stability and availability Monitor production environments for anomalies, address issues, and drive evolution of utilization of standard observability tools Escalate and communicate issues and solutions to the business and technology stakeholders, actively participating from incident resolution to service restoration Lead incident, problem, and change management in support of full stack technology systems, applications, or infrastructure Ability to host and participate in bridge calls and communicate effectively to large group of individuals at all levels. Responsible for administering, troubleshooting Mainframe related components. Ability to work in large, collaborative teams to achieve organizational goals. Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years applied experience 10+ experience in operating and managing the operations of IBM z-Series environments Demonstrated leadership of Operational and SRE Teams in a 24X7 support environment including all aspects of people management Understanding of infrastructure architecture including servers, storage, network, database, and application components. Extensive knowledge “Replication” technologies' such as IBM CSM and GDPS Expertise in administering z-Series and Hardware Management Console (HMC) including Firmware/Microcode upgrades. Demonstrated understanding of security standards including a working knowledge of SSH protocol. Demonstrated working knowledge of transaction-based systems, IMS, CICS, DB2 and WebSphere Experience in managing external Vendors such as IBM to coordinate Hardware Replacements and to troubleshoot hardware and software issues. Experience in managing ServiceNow including workflow/ticket/resolution management across a global environment 24X7. Demonstrated expertise in Incident/Problem/Change management process and procedures. Able to troubleshoot priority incidents, facilitate blameless post-mortems and ensure permanent closure of incidents. Preferred qualifications, capabilities, and skills Working knowledge in one or more general purpose programming languages and/or automation scripting Practical experience with public cloud Knowledge in Site Reliability Engineering - Design, code, test and deliver software to automate manual operational work. Knowledge of multiple Batch Scheduling tools, notably CA-7, Control-M and Zeke. Exhibit a good working knowledge of JCL (Job Control Language) Conversant with Netcool support in a large-scale environment. Demonstrated ability to engage with IBM z-Series Engineering L3/L4/Build Teams on Architecture, Development, Stability & Continuous Improvement of Environment to advance the product's vision and strategy to satisfy customer needs.

JobID: 210685250 JobSchedule: Full time JobShift: Day Base Pay/Salary: Chicago,IL $95,000.00-$130,000.00 Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team, you will ensure the operational stability, availability, and performance of our production application flows. You will encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job Responsibilities * Provide end-to-end application and infrastructure service delivery to enable successful business operations of the firm. * Support the day-to-day maintenance of the firm's systems to ensure operational stability and availability. * Participate in a global production support team, supporting multiple applications with a focus on business intelligence, data warehouses, sub-ledger data mart systems, and core enterprise applications. * Monitor production environments for anomalies and address issues utilizing standard observability tools. * Adhere to standard ITIL processes for Incident, Problem, and Change management, including key Operate SLAs. * Work closely with project development teams to understand future releases, impacts to environment, user functionality, and capacity planning. * Serve as a key participant in project implementations, production go-live decisions, and production readiness reviews for code deployments. * Assist in developing long-term strategies to maximize application effectiveness and support team potential, adhering to best practices for infrastructure. * Participate in the maintenance of forecasts, metrics, demand, and capacity to support future and existing enhancements. * Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure. Required Qualifications, Capabilities, and Skills * Formal training or certification on software engineering concepts and 3+ years applied experience * 5+ years of experience supporting SAP BW/BO/BPC operational environments with daily execution. * 3+ years of experience troubleshooting, resolving, and maintaining information technology services. * 3+ years of UNIX and Control-M experience. * Strong hands-on experience with SAP ABAP programming and HANA SQL scripts. * Demonstrated experience in constructing, delivering, and supporting business intelligence, data warehouses, data marts, and core enterprise applications. * Must be strong in BW, BO, and have BPC experience. * Demonstrated knowledge of applications or infrastructure in large-scale technology environments, both on-premises and public cloud. * Experience with observability and monitoring tools and techniques. * Exposure to processes within the Information Technology Infrastructure Library (ITIL) framework. Preferred Qualifications, Capabilities, and Skills * Strong experience supporting critical enterprise-level applications, with analytical skills to formulate tactical and strategic recommendations. * Demonstrated success in a fast-paced, dynamic production support environment. * Excellent troubleshooting skills for data quality and reporting issues, data loads, and BPC processing. * Advanced hands-on knowledge of Business Objects, EPM, and Advanced Analysis. * Financial Services industry experience preferred. * Experience in SAP ERP, SAP CO, and SAP FI preferred. * Working understanding of public cloud environments.

JobID: 210689056 JobSchedule: Full time JobShift: Day : Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member at JPMorgan Chase within the Consumer & Community Banking - ET&P, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job responsibilities * Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm * Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability * Assist in the monitoring of pre-production environments for anomalies and address issues utilizing standard observability tools like Dynatrace, Splunk, DataDog etc. * Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders * Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure Required qualifications, capabilities, and skills * 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services * Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud * Experience in observability and monitoring tools and techniques * Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework * Advanced knowledge and experience in observability such as white and black box monitoring, service level objectives, alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc. * Ability to anticipate, identify, and troubleshoot defects found during testing * Extensive Knowledge on any Programming Language, Python and java Preferred Preferred qualifications, capabilities, and skills * Experience with one or more general purpose programming languages and/or automation scripting * Working understanding of public cloud * Advanced knowledge and experience in observability such as white and black box monitoring, service level objectives, alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc. * Knowledge on Programming

Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member at JPMorgan Chase within the Consumer & Community Banking - ET&P, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job responsibilities Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability Assist in the monitoring of pre-production environments for anomalies and address issues utilizing standard observability tools like Dynatrace, Splunk, DataDog etc. Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud Experience in observability and monitoring tools and techniques Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework Advanced knowledge and experience in observability such as white and black box monitoring, service level objectives, alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc. Ability to anticipate, identify, and troubleshoot defects found during testing Extensive Knowledge on any Programming Language, Python and java Preferred Preferred qualifications, capabilities, and skills Experience with one or more general purpose programming languages and/or automation scripting Working understanding of public cloud Advanced knowledge and experience in observability such as white and black box monitoring, service level objectives, alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc. Knowledge on Programming

Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team, you will ensure the operational stability, availability, and performance of our production application flows. You will encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job Responsibilities Provide end-to-end application and infrastructure service delivery to enable successful business operations of the firm. Support the day-to-day maintenance of the firm's systems to ensure operational stability and availability. Participate in a global production support team, supporting multiple applications with a focus on business intelligence, data warehouses, sub-ledger data mart systems, and core enterprise applications. Monitor production environments for anomalies and address issues utilizing standard observability tools. Adhere to standard ITIL processes for Incident, Problem, and Change management, including key Operate SLAs. Work closely with project development teams to understand future releases, impacts to environment, user functionality, and capacity planning. Serve as a key participant in project implementations, production go-live decisions, and production readiness reviews for code deployments. Assist in developing long-term strategies to maximize application effectiveness and support team potential, adhering to best practices for infrastructure. Participate in the maintenance of forecasts, metrics, demand, and capacity to support future and existing enhancements. Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure. Required Qualifications, Capabilities, and Skills Formal training or certification on software engineering concepts and 3+ years applied experience 5+ years of experience supporting SAP BW/BO/BPC operational environments with daily execution. 3+ years of experience troubleshooting, resolving, and maintaining information technology services. 3+ years of UNIX and Control-M experience. Strong hands-on experience with SAP ABAP programming and HANA SQL scripts. Demonstrated experience in constructing, delivering, and supporting business intelligence, data warehouses, data marts, and core enterprise applications. Must be strong in BW, BO, and have BPC experience. Demonstrated knowledge of applications or infrastructure in large-scale technology environments, both on-premises and public cloud. Experience with observability and monitoring tools and techniques. Exposure to processes within the Information Technology Infrastructure Library (ITIL) framework. Preferred Qualifications, Capabilities, and Skills Strong experience supporting critical enterprise-level applications, with analytical skills to formulate tactical and strategic recommendations. Demonstrated success in a fast-paced, dynamic production support environment. Excellent troubleshooting skills for data quality and reporting issues, data loads, and BPC processing. Advanced hands-on knowledge of Business Objects, EPM, and Advanced Analysis. Financial Services industry experience preferred. Experience in SAP ERP, SAP CO, and SAP FI preferred. Working understanding of public cloud environments.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. Please note: This position is onsite 5 days a week at our Madisonville Office Building located at 5001 Kingsley Drive, Cincinnati, Ohio. We unable to provide remote or hybrid work arrangements. GENERAL FUNCTION: This position takes incoming calls from Correspondent, Retail and Direct Mortgage employees and provides resolution to any technical issue they may have with the mortgage origination systems. This position also interfaces, vendors and Information Technology staff on a daily basis resolving complex customer issues related to the booking of new mortgage loans. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: + Within appropriate timeframes, answer users' inquiries via telephone and email in a professional and courteous manner concerning system problems. Diagnose system hardware, software, and operator problems and. instruct end users in the use of equipment, software, and/or reference materials. + Serve as a liaison between the user and Information Technology ensuring issue resolution by intervening on user's behalf and maintaining ongoing communications and updates between parties. + Interface extensively with end users, management, and Information Technology, and occasionally with Data Processing in the resolution or escalation of desktop related problems. Mortgage Systems problems. + Perform triage of incoming calls and exercise appropriate judgment in resolving, transferring, and recommending remedial actions to correct problems based on knowledge of system operation. + Using available resources, system knowledge, and business and IT partners, troubleshoot and test issues or defects reported and exercise appropriate judgment in escalating problems of a more complex nature to more senior staff and/or Information Technology. + Maintain accurate records, procedures, and call logs for department and management reporting. Properly complete the appropriate defect reports, tickets, or forms used for customer reported issues adhering to departmental policies and procedures. + Accurately assess and perform mortgage change requests, and setup/changes to vendor, branch, and insurance companies. + Continually learn and develop knowledge of Mortgage systems, products, and processes. + Participate in team projects and engagement initiatives, act as a team leader for assigned projects, and mentor and train more junior employees. + Assumes additional responsibilities as assigned. SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: + High school diploma or equivalent required. Associates degree in related field preferred. + A minimum of 2 year of customer support, call center, contact center preferred. Previous technology related industry experience preferred. + Deadline and task-driven with ability to multi task. + Excellent verbal and written communication skills. + Strong analytical, attention to detail, and problem solving skills. + Good leadership, initiative, and interpersonal skills. + Ability to work independently, as well as in a team environment. + Excellent customer service skills. + Basic knowledge of computer hardware/software concepts and a working knowledge of Microsoft products. + Basic Mortgage knowledge preferred but not required. Systems Support Specialist-Onsite Cincinnati, Ohio At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45227 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. Please note: This position is onsite 5 days a week at our Madisonville Office Building located at 5001 Kingsley Drive, Cincinnati, Ohio. We unable to provide remote or hybrid work arrangements. GENERAL FUNCTION: This position takes incoming calls from Correspondent, Retail and Direct Mortgage employees and provides resolution to any technical issue they may have with the mortgage origination systems. This position also interfaces, vendors and Information Technology staff on a daily basis resolving complex customer issues related to the booking of new mortgage loans. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: Within appropriate timeframes, answer users' inquiries via telephone and email in a professional and courteous manner concerning system problems. Diagnose system hardware, software, and operator problems and. instruct end users in the use of equipment, software, and/or reference materials. Serve as a liaison between the user and Information Technology ensuring issue resolution by intervening on user's behalf and maintaining ongoing communications and updates between parties. Interface extensively with end users, management, and Information Technology, and occasionally with Data Processing in the resolution or escalation of desktop related problems. Mortgage Systems problems. Perform triage of incoming calls and exercise appropriate judgment in resolving, transferring, and recommending remedial actions to correct problems based on knowledge of system operation. Using available resources, system knowledge, and business and IT partners, troubleshoot and test issues or defects reported and exercise appropriate judgment in escalating problems of a more complex nature to more senior staff and/or Information Technology. Maintain accurate records, procedures, and call logs for department and management reporting. Properly complete the appropriate defect reports, tickets, or forms used for customer reported issues adhering to departmental policies and procedures. Accurately assess and perform mortgage change requests, and setup/changes to vendor, branch, and insurance companies. Continually learn and develop knowledge of Mortgage systems, products, and processes. Participate in team projects and engagement initiatives, act as a team leader for assigned projects, and mentor and train more junior employees. Assumes additional responsibilities as assigned. SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: High school diploma or equivalent required. Associates degree in related field preferred. A minimum of 2 year of customer support, call center, contact center preferred. Previous technology related industry experience preferred. Deadline and task-driven with ability to multi task. Excellent verbal and written communication skills. Strong analytical, attention to detail, and problem solving skills. Good leadership, initiative, and interpersonal skills. Ability to work independently, as well as in a team environment. Excellent customer service skills. Basic knowledge of computer hardware/software concepts and a working knowledge of Microsoft products. Basic Mortgage knowledge preferred but not required. Systems Support Specialist-Onsite Cincinnati, Ohio At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45227 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: This position takes incoming calls from Correspondent, Retail and Direct Mortgage employees and provides resolution to any technical issue they may have with the mortgage origination systems. This position also interfaces vendors and Information Technology staff on a daily basis resolving complex customer issues related to the booking of new mortgage loans. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: Within appropriate timeframes, answer users' inquiries via telephone and email in a professional and courteous manner concerning system problems. Diagnose system hardware, software, and operator problems and. instruct end users in the use ofequipment,software, and/or reference materials. Serve as a liaison between the user and Information Technology ensuring issue resolution by intervening on user's behalf and maintaining ongoing communications and updates between parties. Interface extensively with end users, management, and Information Technology, and occasionally with Data Processing in the resolution or escalation of Mortgage Systems problems. Perform triage of incoming calls and exercise appropriate judgment in resolving, transferring, and recommending remedial actions to correct problems based on knowledge of system operation. Using available resources, system knowledge, and business and IT partners, troubleshoot and test issues or defects reported and exercise appropriate judgment in escalating problems of a more complex nature to more senior staff and/or InformationTechnology. Maintain accurate records, procedures, and call logs for department and management reporting. Properly complete the appropriate defect reports, tickets, or forms used for customer reported issues adhering to departmental policies and procedures. Accurately assess and perform mortgage change requests, and setup/changes to vendor, branch, and insurance companies. Continually learn and develop knowledge of Mortgage systems, products, and processes. Participate in team projects and engagement initiatives, act as a team leader for assigned projects, and mentor and train more junior employees. Assumes additional responsibilities as assigned. SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: High school diploma or equivalent required. Associates degree in related field preferred. A minimum of 2 year of customer support, call center, contact center preferred. Previous technology-related industry experience preferred. Deadline and task-driven with ability to multi task. Excellent verbal and written communication skills. Strong analytical, attention to detail, and problem solving skills. Good leadership, initiative, and interpersonal skills. Ability to work independently, as well as in a team environment. Excellent customer service skills. Basic knowledge of computer hardware/software concepts and a working knowledge of Microsoft products. Basic Mortgage knowledge preferred but not required. Systems Support Specialist At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45227 Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Modifies existing software/application programs, which are typically more complex in nature, or writes new programs to support user and management needs. Designs, tests, debugs, documents, and implements those programs. Consults with users to design, modify, and explain program changes or to provide technical support. Resolves problems which occur in production systems. May serve as project leader in the development of automated systems or procedures. Provides direction and training to other team members. In this role, the successful candidate will design develop, test, integrate and support Robotic Process Automations using Blue Prism and other technologies. The selected candidate will: • Design, develop, unit test and integrate RPA solutions • Participate in requirements definition • Complete proof of concepts • Work with outside vendor teams • Provide development estimates based on project scope • Learn new systems, application, technologies and business domains • Understand industry trends, standards and practices as they apply to Huntington • Comply with all team and corporate standards and guidelines • Support, trouble-shoot and resolve production issues • Complete tasks independently as well as in small team setting • Enjoy multi-tasking and working in a fast paced environment • Assist with leading, training, and mentoring other team members Basic Qualifications: • Bachelor's degree • 4+ years of experience in developing Blue Prism Robotics Process Automation (RPA) solutions in a corporate environment Preferred Qualifications: • Proficiency with the Microsoft Office suite of applications • 2+ years developing JavaScript web applications • 2+ years developing .Net applications (web based or desktop) • 2+ years developing VBA (Microsoft Office macros) applications • 2+ years developing mainframe scripting applications (Passport, Attachmate) • 2+ years developing RPA solutions using Automation Anywhere, UI Path and/or Ruby Cucumber • Must demonstrate a high level of attention to details and high quality fit and finish with deliverables • Must demonstrate ability to learn new technologies and tools • Must demonstrate strong analytical and troubleshooting skills • Must demonstrate the ability to balance both development and support roles • Must demonstrate experience working with business segments • Must demonstrate strong interpersonal skills, excellent communication skills and ability to work well with others. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Modifies existing software/application programs, which are typically more complex in nature, or writes new programs to support user and management needs. Designs, tests, debugs, documents, and implements those programs. Consults with users to design, modify, and explain program changes or to provide technical support. Resolves problems which occur in production systems. May serve as project leader in the development of automated systems or procedures. Provides direction and training to other team members. In this role, the successful candidate will design develop, test, integrate and support Robotic Process Automations using Blue Prism and other technologies. The selected candidate will: - Design, develop, unit test and integrate RPA solutions - Participate in requirements definition - Complete proof of concepts - Work with outside vendor teams - Provide development estimates based on project scope - Learn new systems, application, technologies and business domains - Understand industry trends, standards and practices as they apply to Huntington - Comply with all team and corporate standards and guidelines - Support, trouble-shoot and resolve production issues - Complete tasks independently as well as in small team setting - Enjoy multi-tasking and working in a fast paced environment - Assist with leading, training, and mentoring other team members Basic Qualifications: - Bachelor's degree - 4+ years of experience in developing Blue Prism Robotics Process Automation (RPA) solutions in a corporate environment Preferred Qualifications: - Proficiency with the Microsoft Office suite of applications - 2+ years developing JavaScript web applications - 2+ years developing .Net applications (web based or desktop) - 2+ years developing VBA (Microsoft Office macros) applications - 2+ years developing mainframe scripting applications (Passport, Attachmate) - 2+ years developing RPA solutions using Automation Anywhere, UI Path and/or Ruby Cucumber - Must demonstrate a high level of attention to details and high quality fit and finish with deliverables - Must demonstrate ability to learn new technologies and tools - Must demonstrate strong analytical and troubleshooting skills - Must demonstrate the ability to balance both development and support roles - Must demonstrate experience working with business segments - Must demonstrate strong interpersonal skills, excellent communication skills and ability to work well with others. + Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Operations Production Support Specialist within PNC's Midland organization, you will be based remotely within the PNC Midland footprint. PNC provides a best in class office environment; and also supports remote and hybrid work environments. As an Operations Production Support Specialist within Special Loan Servicing, you serve as the primary liaison for coordinating requests from external parties regarding defaulted loans. Your responsibilities include reviewing and processing complex Commercial Real Estate (CRE) servicing requests-such as payments, disbursements, and other related activities-while ensuring full compliance with regulatory requirements. You play a critical role in mitigating risk, resolving payment discrepancies, and addressing various loan servicing inquiries. Additionally, you maintain accurate loan records, execute loan maintenance transactions, and contribute to the preparation of management reports. Your role also involves supporting special projects focused on process improvement and enhancing departmental efficiency. Qualifications: • BS in Business, Finance, Real Estate or a related field and or equivalent experience. • 2+ years of related commercial loan servicing experience preferred. • Strong interpersonal skills and collaboration skills with a focus on customer service. • Ability to efficiently utilize commercial loan processing systems. • Ability to multi-task and work independently in a fast-paced work environment. • Experience with PNC Commercial Real Estate Loan Processing Systems is a plus.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description Leads a critical operational support service, process, capability or initiative within an operational unit and ensures performance and/or risk indicators are met. Establishes and monitors process performance measurements and business impact. Gathers and communicates performance statistics and reports to internal stakeholders and senior management. Promotes and monitors the production workflow and assists team members with escalated process issues. Independently identifies and resolves exceptions and serves as a point of escalation. Monitors effectiveness and efficiency of production and/or process. Determines and/or drives change and improvement efforts in production and/or processes. Ensures the business adheres to policies, procedures and regulatory standards. Independently resolves compliance issues and drives risk mitigation activities. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred SkillsAccountability, Commercial Real Estate Analysis, Commercial Real Estate Loans, Customer Solutions, Ensure Compliance, Personal Initiative, Process Improvements, Results-Oriented, Risk Mitigation Strategies, Standard Operating Procedure (SOP) CompetenciesAccuracy and Attention to Detail, Business Process Design, Decision Making and Critical Thinking, Effective Communications, Managing Multiple Priorities, Operational Functions, Problem Management Process, Process Management, Standard Operating ProceduresWork ExperienceRoles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationBachelorsCertificationsNo Required Certification(s) LicensesNo Required License(s) Pay TransparencyBase Salary: $45,000.00 - $97,200.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.Application WindowGenerally, this opening is expected to be posted for two business days from 05/30/2025, although it may be longer with business discretion.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.