Support Analyst jobs at The PNC Financial Services Group - 29 jobs

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a System Reliability & Support Specialist within PNC's Technology organization, you will be based in Miamisburg, OH, Dallas, TX or Pittsburgh, PA. This position is part of the Information Delivery team which supports applications responsible for maintaining/providing reporting data and customer information pertaining to primarily Mortgage and Home Equity loans. This is a production support role, working with other teams on upcoming deployments including QA mock deployments, troubleshooting, testing, change request prep, address vulnerability findings, and any other aspects of maintaining applications readiness. Technical Skills: * ETL Informatica, API Services * Dynatrace, ServiceNow, Jira, Big Panda, uDeploy, Jenkins, BitBucket, SQL Developer, OCP (OpenShift Container Platform) * SQL, .NET, C# * Exadata, Mong, Oracle PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description * Monitor, maintain and support systems and software to ensure stability and compliance to technology standards. * Performs maintenance, including installation of patches and upgrades. * Incident detection, resolution and/or escalation. Participation in root cause analysis and correction resulting in prevention. * Monitors systems availability, performance, and capacity against baseline metrics and reports trends. * Develops in depth knowledge of supported systems and applications. * Performs application governance, such as required attestations, continuity testing, impact analysis, responding to audit/regulatory inquiries and complying with technology standards. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: * Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. * Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Application Development, Business Management, Customer Solutions, Design, ETL (Informatica), Group Problem Solving, IT Production Support, Process Improvements, Release Management, Software Solutions, Troubleshooting, User Experience (UX) Design Competencies Analytical Thinking, Application Maintenance, Application Programming Interfaces (API's), Decision Making and Critical Thinking, IT Environment, IT Incident Management, IT Service Management (ITSM), IT Standards, Procedures & Policies, Packaged Application Integration, Software Reliability Management, System Development Life Cycle, Technical Troubleshooting Work Experience Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $51,750.00 - $103,500.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 12/04/2025, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Wholesale Lending Services (WLS) supports several lines of businesses that include Business Banking, Commercial Bank, Global Wealth Management, and Investment Bank. Credit Monitoring sits within the WLS and provides Credit Compliance Monitoring for the combined Commercial and Investment Bank Loan Portfolio. As a Credit Monitoring Analyst, you will be responsible for assessing compliance with credit agreement terms. In this role, you will interpret financial and other covenants included in credit agreements to determine whether borrowers are meeting the terms of the credit agreements or are in default. The credit agreements cover syndicated loans and bilateral agreements. **Job Responsibilities** + Complete set up of reporting requirements and financial covenants in a wide variety of new credit agreements and other executed documents in the bank system, including Syndicated Credit Agreements and other externally prepared agreements + Translate legal and structural terms into operational and monitoring requirements for ongoing compliance + Conduct periodic reviews and continuous monitoring of the borrower's financial covenants and collateral based on the credit agreement requirements + Interpret complex attorney/externally prepared credit agreements and other legal documents to determine which co-borrowers, guarantors, and other parties to the agreements require set up in bank's system of record for future covenant compliance evaluation + Review documentation and monitor ongoing compliance with financial covenants with bilateral agreements and syndicated loans from different lending institutions + Independently calculate cash flow, leverage ratios, and required covenant values in accordance with specific terms laid out in credit agreements + Perform detailed Borrowing Base calculations and reconciliations for Secured Lending cases + Validate collateral documentation such as AR aging, inventory listings, and ineligible summaries + Compare executed Credit Agreements to the corresponding Credit Approval and term sheets to verify alignment and report discrepancies + Adhere to the quality control standards that have been set for the process and to service level agreements WLS has with its internal business partners + Partner with Risk, Credit, and Operations teams to resolve discrepancies or clarifications within loan documentation and operation **Required Qualifications, Capabilities, and Skills** + Bachelor's degree in business/accounting preferred + Three or more years of experience in Credit Monitoring, Credit Administration, Credit Review, or Loan Operations in Commercial, Business, or Investment Banking + Proven experience reviewing and interpreting Credit Agreements and Syndicated Loan Structures + Maintain strong knowledge of various facility types, including Revolvers, Term Loans, LCs, Bridge Loans, and Asset-Based structures + Working knowledge of various facilities structures including Asset Based Lending, Real Estate Banking and Security Valuation + Understanding of loan products, including documentation, for revolving lines of credit, term loans, borrowing bases, etc. + Strong understanding of facility structures and their downstream operational effects. + Excellent attention to detail, accuracy, and risk discipline + Strong verbal and written communication to effectively communicate with various stakeholders and across levels + Ability to work independently with minimum supervision including demonstration of good time management + High proficiency in using MS Office tools including MS Excel JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

JobID: 210663299 JobSchedule: Full time JobShift: : Wholesale Lending Services (WLS) supports several lines of businesses that include Business Banking, Commercial Bank, Global Wealth Management, and Investment Bank. Credit Monitoring sits within the WLS and provides Credit Compliance Monitoring for the combined Commercial and Investment Bank Loan Portfolio. As a Credit Monitoring Analyst, you will be responsible for assessing compliance with credit agreement terms. In this role, you will interpret financial and other covenants included in credit agreements to determine whether borrowers are meeting the terms of the credit agreements or are in default. The credit agreements cover syndicated loans and bilateral agreements. Job Responsibilities * Complete set up of reporting requirements and financial covenants in a wide variety of new credit agreements and other executed documents in the bank system, including Syndicated Credit Agreements and other externally prepared agreements * Translate legal and structural terms into operational and monitoring requirements for ongoing compliance * Conduct periodic reviews and continuous monitoring of the borrower's financial covenants and collateral based on the credit agreement requirements * Interpret complex attorney/externally prepared credit agreements and other legal documents to determine which co-borrowers, guarantors, and other parties to the agreements require set up in bank's system of record for future covenant compliance evaluation * Review documentation and monitor ongoing compliance with financial covenants with bilateral agreements and syndicated loans from different lending institutions * Independently calculate cash flow, leverage ratios, and required covenant values in accordance with specific terms laid out in credit agreements * Perform detailed Borrowing Base calculations and reconciliations for Secured Lending cases * Validate collateral documentation such as AR aging, inventory listings, and ineligible summaries * Compare executed Credit Agreements to the corresponding Credit Approval and term sheets to verify alignment and report discrepancies * Adhere to the quality control standards that have been set for the process and to service level agreements WLS has with its internal business partners * Partner with Risk, Credit, and Operations teams to resolve discrepancies or clarifications within loan documentation and operation Required Qualifications, Capabilities, and Skills * Bachelor's degree in business/accounting preferred * Three or more years of experience in Credit Monitoring, Credit Administration, Credit Review, or Loan Operations in Commercial, Business, or Investment Banking * Proven experience reviewing and interpreting Credit Agreements and Syndicated Loan Structures * Maintain strong knowledge of various facility types, including Revolvers, Term Loans, LCs, Bridge Loans, and Asset-Based structures * Working knowledge of various facilities structures including Asset Based Lending, Real Estate Banking and Security Valuation * Understanding of loan products, including documentation, for revolving lines of credit, term loans, borrowing bases, etc. * Strong understanding of facility structures and their downstream operational effects. * Excellent attention to detail, accuracy, and risk discipline * Strong verbal and written communication to effectively communicate with various stakeholders and across levels * Ability to work independently with minimum supervision including demonstration of good time management * High proficiency in using MS Office tools including MS Excel

JobID: 210684221 JobSchedule: Full time JobShift: Day : Are you ready to accelerate your career and join a dynamic, growth-focused team? As a Credit Support Analyst within JPMorgan Chase's Loan Setup & Funding (LSF) team, you'll be at the heart of commercial lending for Dealer Services clients, supporting auto dealerships nationwide. This is your opportunity to develop your expertise, collaborate with industry leaders, and make a meaningful impact on our clients' success. Job Responsibilities: * Be a Key Connector: Build strong relationships with internal bankers, third-party financial institutions, and centralized business partners, serving as a trusted resource throughout the loan process. * Work with Complex Deals: Dive into a variety of commercial loan products-including Floorplan, Acquisition, Term Notes, Lines of Credit, Real Estate and Construction, and Letters of Credit-helping clients achieve their business goals. * Support Loan Closings: Assist with loan closing activities by partnering closely with our Credit Coordination team, who lead the closing process. Review loan documentation for accuracy and completeness, ensuring alignment with the loan proposal system and approved terms. * Safeguard Documentation Integrity: Independently review and validate loan documentation to identify and mitigate potential risks. Ensure all documentation adheres to credit approval standards and maintains the bank's required collateral position. * Own the Workflow: Manage incoming requests and maintain a clear view of upcoming closings and funding activities, keeping operations running smoothly and efficiently. * Move Money with Confidence: Initiate wire transfers to title companies and financial institutions, adhering to firm standards for secure and accurate money movement. * Champion the Client Experience: Escalate urgent requests and resolve issues quickly to deliver exceptional service and support. * Stay Ahead of Change: Continuously update your knowledge of systems and procedures, adapting to evolving deal setup and funding activities in a fast-paced environment. Required qualifications, capabilities, and skills : * Experience reviewing and interpreting floorplan and/or commercial loan documentation. * Familiarity with loan documentation, including Credit Agreements, Promissory Notes, and Disbursement Agreements. * Understanding of back-office operations such as client service, credit support, deal setup, and funding. * Knowledge of money movement processes, including wire and internal MITS processing. * Strong attention to detail, excellent communication skills, and proficiency with PC applications. * A track record of high-quality work with minimal errors. * Ability to communicate effectively with diverse stakeholders and work independently in a high-volume, fast-paced setting. Preferred qualifications, capabilities, and skills * Experience with commercial loan products, business loan sales, and underwriting processes. * A passion for continuous improvement and process optimization. * Digital literacy and a willingness to embrace new technologies. * Ability to create quantitative reports and support strategic planning with data-driven insights. * Project management skills to drive successful lending initiatives.

Wholesale Lending Services (WLS) supports several lines of businesses that include Business Banking, Commercial Bank, Global Wealth Management, and Investment Bank. Credit Monitoring sits within the WLS and provides Credit Compliance Monitoring for the combined Commercial and Investment Bank Loan Portfolio. As a Credit Monitoring Analyst, you will be responsible for assessing compliance with credit agreement terms. In this role, you will interpret financial and other covenants included in credit agreements to determine whether borrowers are meeting the terms of the credit agreements or are in default. The credit agreements cover syndicated loans and bilateral agreements. Job Responsibilities Complete set up of reporting requirements and financial covenants in a wide variety of new credit agreements and other executed documents in the bank system, including Syndicated Credit Agreements and other externally prepared agreements Translate legal and structural terms into operational and monitoring requirements for ongoing compliance Conduct periodic reviews and continuous monitoring of the borrower's financial covenants and collateral based on the credit agreement requirements Interpret complex attorney/externally prepared credit agreements and other legal documents to determine which co-borrowers, guarantors, and other parties to the agreements require set up in bank's system of record for future covenant compliance evaluation Review documentation and monitor ongoing compliance with financial covenants with bilateral agreements and syndicated loans from different lending institutions Independently calculate cash flow, leverage ratios, and required covenant values in accordance with specific terms laid out in credit agreements Perform detailed Borrowing Base calculations and reconciliations for Secured Lending cases Validate collateral documentation such as AR aging, inventory listings, and ineligible summaries Compare executed Credit Agreements to the corresponding Credit Approval and term sheets to verify alignment and report discrepancies Adhere to the quality control standards that have been set for the process and to service level agreements WLS has with its internal business partners Partner with Risk, Credit, and Operations teams to resolve discrepancies or clarifications within loan documentation and operation Required Qualifications, Capabilities, and Skills Bachelor's degree in business/accounting preferred Three or more years of experience in Credit Monitoring, Credit Administration, Credit Review, or Loan Operations in Commercial, Business, or Investment Banking Proven experience reviewing and interpreting Credit Agreements and Syndicated Loan Structures Maintain strong knowledge of various facility types, including Revolvers, Term Loans, LCs, Bridge Loans, and Asset-Based structures Working knowledge of various facilities structures including Asset Based Lending, Real Estate Banking and Security Valuation Understanding of loan products, including documentation, for revolving lines of credit, term loans, borrowing bases, etc. Strong understanding of facility structures and their downstream operational effects. Excellent attention to detail, accuracy, and risk discipline Strong verbal and written communication to effectively communicate with various stakeholders and across levels Ability to work independently with minimum supervision including demonstration of good time management High proficiency in using MS Office tools including MS Excel

Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team, you will ensure the operational stability, availability, and performance of our production application flows. You will encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. **Job Responsibilities** + Provide end-to-end application and infrastructure service delivery to enable successful business operations of the firm. + Support the day-to-day maintenance of the firm's systems to ensure operational stability and availability. + Participate in a global production support team, supporting multiple applications with a focus on business intelligence, data warehouses, sub-ledger data mart systems, and core enterprise applications. + Monitor production environments for anomalies and address issues utilizing standard observability tools. + Adhere to standard ITIL processes for Incident, Problem, and Change management, including key Operate SLAs. + Work closely with project development teams to understand future releases, impacts to environment, user functionality, and capacity planning. + Serve as a key participant in project implementations, production go-live decisions, and production readiness reviews for code deployments. + Assist in developing long-term strategies to maximize application effectiveness and support team potential, adhering to best practices for infrastructure. + Participate in the maintenance of forecasts, metrics, demand, and capacity to support future and existing enhancements. + Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure. **Required Qualifications, Capabilities, and Skills** + Formal training or certification on software engineering concepts and 3+ years applied experience + 5+ years of experience supporting SAP BW/BO/BPC operational environments with daily execution. + 3+ years of experience troubleshooting, resolving, and maintaining information technology services. + 3+ years of UNIX and Control-M experience. + Strong hands-on experience with SAP ABAP programming and HANA SQL scripts. + Demonstrated experience in constructing, delivering, and supporting business intelligence, data warehouses, data marts, and core enterprise applications. + Must be strong in BW, BO, and have BPC experience. + Demonstrated knowledge of applications or infrastructure in large-scale technology environments, both on-premises and public cloud. + Experience with observability and monitoring tools and techniques. + Exposure to processes within the Information Technology Infrastructure Library (ITIL) framework. **Preferred Qualifications, Capabilities, and Skills** + Strong experience supporting critical enterprise-level applications, with analytical skills to formulate tactical and strategic recommendations. + Demonstrated success in a fast-paced, dynamic production support environment. + Excellent troubleshooting skills for data quality and reporting issues, data loads, and BPC processing. + Advanced hands-on knowledge of Business Objects, EPM, and Advanced Analysis. + Financial Services industry experience preferred. + Experience in SAP ERP, SAP CO, and SAP FI preferred. + Working understanding of public cloud environments. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** Chicago,IL $95,000.00 - $130,000.00 / year

JobID: 210685250 JobSchedule: Full time JobShift: Day Base Pay/Salary: Chicago,IL $95,000.00-$130,000.00 Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team, you will ensure the operational stability, availability, and performance of our production application flows. You will encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job Responsibilities * Provide end-to-end application and infrastructure service delivery to enable successful business operations of the firm. * Support the day-to-day maintenance of the firm's systems to ensure operational stability and availability. * Participate in a global production support team, supporting multiple applications with a focus on business intelligence, data warehouses, sub-ledger data mart systems, and core enterprise applications. * Monitor production environments for anomalies and address issues utilizing standard observability tools. * Adhere to standard ITIL processes for Incident, Problem, and Change management, including key Operate SLAs. * Work closely with project development teams to understand future releases, impacts to environment, user functionality, and capacity planning. * Serve as a key participant in project implementations, production go-live decisions, and production readiness reviews for code deployments. * Assist in developing long-term strategies to maximize application effectiveness and support team potential, adhering to best practices for infrastructure. * Participate in the maintenance of forecasts, metrics, demand, and capacity to support future and existing enhancements. * Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure. Required Qualifications, Capabilities, and Skills * Formal training or certification on software engineering concepts and 3+ years applied experience * 5+ years of experience supporting SAP BW/BO/BPC operational environments with daily execution. * 3+ years of experience troubleshooting, resolving, and maintaining information technology services. * 3+ years of UNIX and Control-M experience. * Strong hands-on experience with SAP ABAP programming and HANA SQL scripts. * Demonstrated experience in constructing, delivering, and supporting business intelligence, data warehouses, data marts, and core enterprise applications. * Must be strong in BW, BO, and have BPC experience. * Demonstrated knowledge of applications or infrastructure in large-scale technology environments, both on-premises and public cloud. * Experience with observability and monitoring tools and techniques. * Exposure to processes within the Information Technology Infrastructure Library (ITIL) framework. Preferred Qualifications, Capabilities, and Skills * Strong experience supporting critical enterprise-level applications, with analytical skills to formulate tactical and strategic recommendations. * Demonstrated success in a fast-paced, dynamic production support environment. * Excellent troubleshooting skills for data quality and reporting issues, data loads, and BPC processing. * Advanced hands-on knowledge of Business Objects, EPM, and Advanced Analysis. * Financial Services industry experience preferred. * Experience in SAP ERP, SAP CO, and SAP FI preferred. * Working understanding of public cloud environments.

JobID: 210688245 JobSchedule: Full time JobShift: Day Base Pay/Salary: Chicago,IL $118,750.00-$160,000.00 Join our dynamic team to innovate and refine technology operations, impacting the core of our business services. As a Technology Support Lead in Corporate Technology, you will play a leadership role in ensuring the operational stability, availability, and performance of our production services. Critical thinking while overseeing day-to-day maintenance of the firm's systems will be key and set you up for success as you navigate tasks related to identifying, troubleshooting, and resolving issues to ensure a seamless user experience. Job responsibilities * Lead teams of technologists that provide end-to-end application or infrastructure service delivery for the successful business operations of the firm * Support the day-to-day maintenance of the firm's systems to ensure operational stability and availability. * Participate in a global production support team, supporting multiple applications with a focus on SAPFI, SAPFINAPPS, SAPBW. * Adhere to standard ITIL processes for Incident, Problem, and Change management, including key Operate SLAs. * Work closely with project development teams to understand future releases, impacts to environment, user functionality, and capacity planning. * Serve as a key participant in project implementations, production go-live decisions, and production readiness reviews for code deployments. * Drive long-term strategies to maximize application effectiveness and support team potential, adhering to best practices for infrastructure * Monitor production environments for anomalies, address issues, and drive evolution of utilization of standard observability tools * Lead in the maintenance of forecasts, metrics, demand, and capacity to support future and existing enhancements. * Lead core production activities for multiple applications to improve overall delivery of operations and support capabilities for JPMC business partners. * Escalate and communicate issues and solutions to the business and technology stakeholders, actively participating from incident resolution to service restoration Required qualifications, capabilities, and skills * 5+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services * 7+ years of experience or equivalent expertise in supporting SAP applications, specifically SAPFI, SAPFINAPPS, and SAPBW. * 3+ years of experience troubleshooting, resolving, and maintaining information technology services. * 3+ years of UNIX experience. * 3+ years of experience working with Control-M. * Strong hands-on experience with SAP ABAP programming and HANA SQL scripts. * Experience managing applications or infrastructure in a large-scale technology environment both on premises and public cloud * Proficient in observability and monitoring tools and techniques * Experience executing on processes in scope of the Information Technology Infrastructure Library (ITIL) framework * Excellent oral and written communication skills, with the ability to communicate at all levels of management. Preferred qualifications, capabilities, and skills * Demonstrated success in a fast-paced, dynamic production support environment. * Excellent troubleshooting skills for data quality and reporting issues, data loads, and BPC processing. * Advanced hands-on knowledge of Business Objects, EPM, and Advanced Analysis. * Financial Services industry experience preferred. * Quick learner, adaptable, and able to operate under pressure during critical support periods. * High level of analytical skills in an IT environment and ability to lead a team.

Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team, you will ensure the operational stability, availability, and performance of our production application flows. You will encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job Responsibilities Provide end-to-end application and infrastructure service delivery to enable successful business operations of the firm. Support the day-to-day maintenance of the firm's systems to ensure operational stability and availability. Participate in a global production support team, supporting multiple applications with a focus on business intelligence, data warehouses, sub-ledger data mart systems, and core enterprise applications. Monitor production environments for anomalies and address issues utilizing standard observability tools. Adhere to standard ITIL processes for Incident, Problem, and Change management, including key Operate SLAs. Work closely with project development teams to understand future releases, impacts to environment, user functionality, and capacity planning. Serve as a key participant in project implementations, production go-live decisions, and production readiness reviews for code deployments. Assist in developing long-term strategies to maximize application effectiveness and support team potential, adhering to best practices for infrastructure. Participate in the maintenance of forecasts, metrics, demand, and capacity to support future and existing enhancements. Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure. Required Qualifications, Capabilities, and Skills Formal training or certification on software engineering concepts and 3+ years applied experience 5+ years of experience supporting SAP BW/BO/BPC operational environments with daily execution. 3+ years of experience troubleshooting, resolving, and maintaining information technology services. 3+ years of UNIX and Control-M experience. Strong hands-on experience with SAP ABAP programming and HANA SQL scripts. Demonstrated experience in constructing, delivering, and supporting business intelligence, data warehouses, data marts, and core enterprise applications. Must be strong in BW, BO, and have BPC experience. Demonstrated knowledge of applications or infrastructure in large-scale technology environments, both on-premises and public cloud. Experience with observability and monitoring tools and techniques. Exposure to processes within the Information Technology Infrastructure Library (ITIL) framework. Preferred Qualifications, Capabilities, and Skills Strong experience supporting critical enterprise-level applications, with analytical skills to formulate tactical and strategic recommendations. Demonstrated success in a fast-paced, dynamic production support environment. Excellent troubleshooting skills for data quality and reporting issues, data loads, and BPC processing. Advanced hands-on knowledge of Business Objects, EPM, and Advanced Analysis. Financial Services industry experience preferred. Experience in SAP ERP, SAP CO, and SAP FI preferred. Working understanding of public cloud environments.

DescriptionDetailed Description: Provide direct process and technical support for members of the Huntington executive leadership team. The team member must quickly and effectively diagnose and resolve issues related to PCs, mobile devices, printers, videoconferencing, business application software, and telecommunication issues. They must be able to perform technical tasks with minimal supervision and in limited time. They identify scenarios where outside support is required quickly and act as liaison to ensure resolution is prioritized appropriately and is completed fully Basic Qualifications: Bachelor's Degree Min 3 yrs of experience in direct contact customer technical support Preferred Qualifications: This role requires technical proficiency, strong communication skills, along with project and personal organizational skills. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Join our dynamic team to innovate and refine technology operations, impacting the core of our business services. As a Technology Support Lead in our Mainframe and Mid-Range Compute Site Reliability and Engineering (SRE) team, we look first and foremost for people who are passionate to solving business problems through innovation and modern engineering practices. You'll be required to apply your depth of knowledge and expertise to all aspects of Infrastructure Support and Software Development Lifecycle, as well as partner continuously with your many stakeholders daily to stay focused on common goals. We embrace a culture of experimentation and constantly strive for improvement and learning. You'll work in a collaborative, trusting, thought-provoking environment - one that encourages diversity of thought and creative solutions that are in the best interests of our customers, globally. **Job responsibilities** + Lead teams of technologists that provide end-to-end application or infrastructure service delivery for the successful business operations of the firm + Execute policies and procedures that ensure operational stability and availability + Monitor production environments for anomalies, address issues, and drive evolution of utilization of standard observability tools + Escalate and communicate issues and solutions to the business and technology stakeholders, actively participating from incident resolution to service restoration + Lead incident, problem, and change management in support of full stack technology systems, applications, or infrastructure + Ability to host and participate in bridge calls and communicate effectively to large group of individuals at all levels. + Responsible for administering, troubleshooting Mainframe related components. + Ability to work in large, collaborative teams to achieve organizational goals. **Required qualifications, capabilities, and skills** + Formal training or certification on software engineering concepts and 5+ years applied experience + 10+ experience in operating and managing the operations of IBM z-Series environments + Demonstrated leadership of Operational and SRE Teams in a 24X7 support environment including all aspects of people management + Understanding of infrastructure architecture including servers, storage, network, database, and application components. + Extensive knowledge "Replication" technologies' such as IBM CSM and GDPS + Expertise in administering z-Series and Hardware Management Console (HMC) including Firmware/Microcode upgrades. + Demonstrated understanding of security standards including a working knowledge of SSH protocol. + Demonstrated working knowledge of transaction-based systems, IMS, CICS, DB2 and WebSphere + Experience in managing external Vendors such as IBM to coordinate Hardware Replacements and to troubleshoot hardware and software issues. + Experience in managing ServiceNow including workflow/ticket/resolution management across a global environment 24X7. + Demonstrated expertise in Incident/Problem/Change management process and procedures. + Able to troubleshoot priority incidents, facilitate blameless post-mortems and ensure permanent closure of incidents. **Preferred qualifications, capabilities, and skills** + Working knowledge in one or more general purpose programming languages and/or automation scripting + Practical experience with python development + Knowledge in Site Reliability Engineering - Design, code, test and deliver software to automate manual operational work. + Knowledge of multiple Batch Scheduling tools, notably CA-7, Control-M and Zeke. Exhibit a good working knowledge of JCL (Job Control Language) + Conversant with Netcool support in a large-scale environment. + Demonstrated ability to engage with IBM z-Series Engineering L3/L4/Build Teams on Architecture, Development, Stability & Continuous Improvement of Environment to advance the product's vision and strategy to satisfy customer needs. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Join our dynamic team to innovate and refine technology operations, impacting the core of our business services. As a Technology Support Lead in our Mainframe and Mid-Range Compute Site Reliability and Engineering (SRE) team, we look first and foremost for people who are passionate to solving business problems through innovation and modern engineering practices. You'll be required to apply your depth of knowledge and expertise to all aspects of Infrastructure Support and Software Development Lifecycle, as well as partner continuously with your many stakeholders daily to stay focused on common goals. We embrace a culture of experimentation and constantly strive for improvement and learning. You'll work in a collaborative, trusting, thought-provoking environment - one that encourages diversity of thought and creative solutions that are in the best interests of our customers, globally. **Job responsibilities** + Lead teams of technologists that provide end-to-end application or infrastructure service delivery for the successful business operations of the firm + Execute policies and procedures that ensure operational stability and availability + Monitor production environments for anomalies, address issues, and drive evolution of utilization of standard observability tools + Escalate and communicate issues and solutions to the business and technology stakeholders, actively participating from incident resolution to service restoration + Lead incident, problem, and change management in support of full stack technology systems, applications, or infrastructure + Host and participate in bridge calls and communicate effectively to large group of individuals at all levels. + Administer, troubleshooting Mainframe related components. + Work in large, collaborative teams to achieve organizational goals. **Required qualifications, capabilities, and skills** + Formal training or certification on software engineering concepts and 5+ years applied experience + 10+ experience in operating and managing the operations of IBM z-Series environments + Demonstrated leadership of Operational and SRE Teams in a 24X7 support environment including all aspects of people management + Understanding of infrastructure architecture including servers, storage, network, database, and application components. + Extensive knowledge "Replication" technologies' such as IBM CSM and GDPS + Expertise in administering z-Series and Hardware Management Console (HMC) including Firmware/Microcode upgrades. + Demonstrated understanding of security standards including a working knowledge of SSH protocol. + Demonstrated working knowledge of transaction-based systems, IMS, CICS, DB2 and WebSphere + Experience in managing external Vendors such as IBM to coordinate Hardware Replacements and to troubleshoot hardware and software issues. + Experience in managing ServiceNow including workflow/ticket/resolution management across a global environment 24X7. + Demonstrated expertise in Incident/Problem/Change management process and procedures. + Able to troubleshoot priority incidents, facilitate blameless post-mortems and ensure permanent closure of incidents. **Preferred qualifications, capabilities, and skills** + Working knowledge in one or more general purpose programming languages and/or automation scripting + Practical experience with python development + Knowledge in Site Reliability Engineering - Design, code, test and deliver software to automate manual operational work. + Knowledge of multiple Batch Scheduling tools, notably CA-7, Control-M and Zeke. Exhibit a good working knowledge of JCL (Job Control Language) + Conversant with Netcool support in a large-scale environment. + Demonstrated ability to engage with IBM z-Series Engineering L3/L4/Build Teams on Architecture, Development, Stability & Continuous Improvement of Environment to advance the product's vision and strategy to satisfy customer needs. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Join our dynamic team to innovate and refine technology operations, impacting the core of our business services. As a Technology Support Lead in our Mainframe and Mid-Range Compute Site Reliability and Engineering (SRE) team, we look first and foremost for people who are passionate to solving business problems through innovation and modern engineering practices. You'll be required to apply your depth of knowledge and expertise to all aspects of Infrastructure Support and Software Development Lifecycle, as well as partner continuously with your many stakeholders daily to stay focused on common goals. We embrace a culture of experimentation and constantly strive for improvement and learning. You'll work in a collaborative, trusting, thought-provoking environment - one that encourages diversity of thought and creative solutions that are in the best interests of our customers, globally. Job responsibilities Lead teams of technologists that provide end-to-end application or infrastructure service delivery for the successful business operations of the firm Execute policies and procedures that ensure operational stability and availability Monitor production environments for anomalies, address issues, and drive evolution of utilization of standard observability tools Escalate and communicate issues and solutions to the business and technology stakeholders, actively participating from incident resolution to service restoration Lead incident, problem, and change management in support of full stack technology systems, applications, or infrastructure Host and participate in bridge calls and communicate effectively to large group of individuals at all levels. Administer, troubleshooting Mainframe related components. Work in large, collaborative teams to achieve organizational goals. Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years applied experience 10+ experience in operating and managing the operations of IBM z-Series environments Demonstrated leadership of Operational and SRE Teams in a 24X7 support environment including all aspects of people management Understanding of infrastructure architecture including servers, storage, network, database, and application components. Extensive knowledge “Replication” technologies' such as IBM CSM and GDPS Expertise in administering z-Series and Hardware Management Console (HMC) including Firmware/Microcode upgrades. Demonstrated understanding of security standards including a working knowledge of SSH protocol. Demonstrated working knowledge of transaction-based systems, IMS, CICS, DB2 and WebSphere Experience in managing external Vendors such as IBM to coordinate Hardware Replacements and to troubleshoot hardware and software issues. Experience in managing ServiceNow including workflow/ticket/resolution management across a global environment 24X7. Demonstrated expertise in Incident/Problem/Change management process and procedures. Able to troubleshoot priority incidents, facilitate blameless post-mortems and ensure permanent closure of incidents. Preferred qualifications, capabilities, and skills Working knowledge in one or more general purpose programming languages and/or automation scripting Practical experience with python development Knowledge in Site Reliability Engineering - Design, code, test and deliver software to automate manual operational work. Knowledge of multiple Batch Scheduling tools, notably CA-7, Control-M and Zeke. Exhibit a good working knowledge of JCL (Job Control Language) Conversant with Netcool support in a large-scale environment. Demonstrated ability to engage with IBM z-Series Engineering L3/L4/Build Teams on Architecture, Development, Stability & Continuous Improvement of Environment to advance the product's vision and strategy to satisfy customer needs.

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. Job Description Institutional Client Group Overview The Institutional Client Group (ICG) serves a broad range of institutional clients-including asset managers, hedge funds, corporations, governments, and financial institutions-by delivering strategic financial solutions across capital markets, advisory, and transaction services. Analysts in this group play a critical role in supporting client coverage teams by analyzing financial data, identifying opportunities, and helping deliver tailored solutions across a variety of industries and geographies. ICG Analyst Development Program The ICG Analyst Development Program is designed to develop foundational skills within U.S. Bank's Institutional Credit Group (ICG). Analysts will receive structured credit training and gain exposure to core credit processes, relationship management, and portfolio management throughout this multi-year program. First Year Program Highlights: Tailored Credit Training with a focused curriculum covering credit analysis, financial statement interpretation, and U.S. Bank's lending philosophy. Contribute to live credit transactions and portfolio reviews that support client and business decisions. Learn how we build and maintain strong client partnerships, and how credit supports long-term relationship management. Work alongside experienced credit officers and relationship managers who will guide your growth. Gain firsthand exposure to the Relationship Management function by supporting client interactions, understanding strategic account planning, and observing how relationship managers drive client success. Participate in ongoing product training to gain a working knowledge of the broader Bank and key cross-sell functions connected to ICG. Structured Career Path: After the first year in the ICG Analyst Development Program, participants are strategically placed into either Credit Analyst or Relationship Management Analyst roles, allowing for focused development aligned with individual strengths and career aspirations. Credit Analyst: Collaborates with Portfolio Managers to evaluate financial performance, assess credit risk, and deliver insights that guide sound lending decisions and strengthen the bank's portfolio. Relationship Management Analyst: Supports Relationship Managers and business development efforts by coordinating solutions and identifying product offerings for the bank's clients. Key Responsibilities: Prepare financial statement spreads, quarterly trend analyses, monitoring reports, and covenant tests in accordance with bank standards and credit policy. Conduct research and reporting using internal and external platforms to identify sector trends, risks, and opportunities. Analyze financial disclosures to support credit assessments and client evaluations. Monitor client risk profiles and contribute to internal assessments that inform credit decisions and product delivery. Support Portfolio Managers in preparing and presenting credit requests and sector reviews. Maintain compliance databases tracking financial reporting requirements, credit agreement terms, and key credit metrics. Assist Relationship Managers and Coverage Bankers with industry research, marketing materials, and client outreach strategies. Prepare client-facing materials including pitch books, briefing memos, and financial analyses. Maintain internal reporting tools such as pipeline trackers and CRM systems (e.g., Salesforce). Collaborate with cross-functional teams to deliver integrated client solutions. Build technical and business acumen through structured training, mentorship, and peer engagement. Who We're Looking For U.S. Bank is looking for motivated self-starters with demonstrated leadership, a strong work ethic, and intellectual curiosity-ready to make an impact in a fast-paced, collaborative environment. Basic Qualifications: Bachelor's degree completed prior to start date (or equivalent experience with up to 1 year in finance or analytics) Strong foundation in financial and accounting principles Available to start on July 13, 2026 Preferred Qualifications: GPA of 3.0 or higher Prior experience in banking, credit, financial analysis, or sales Strong problem-solving, analytical and communication skills Relationship building skills Attention to detail and the ability to produce accurate, high-quality work Ability to manage multiple projects under tight deadlines Proficiency in Excel and PowerPoint; familiarity with Bloomberg, Capital IQ, Salesforce Currently pursuing a bachelor's degree with an expected graduation date between December 2025 -June 2026 Working Model: This is a hybrid role, with analysts typically spending three days per week in-office and the remainder remotely. The program is full-time, approximately 40 hours per week. If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $66,640.00 - $78,400.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.

Modifies existing software/application programs, which are typically more complex in nature, or writes new programs to support user and management needs. Designs, tests, debugs, documents, and implements those programs. Consults with users to design, modify, and explain program changes or to provide technical support. Resolves problems which occur in production systems. May serve as project leader in the development of automated systems or procedures. Provides direction and training to other team members. In this role, the successful candidate will design develop, test, integrate and support Robotic Process Automations using Blue Prism and other technologies. The selected candidate will: - Design, develop, unit test and integrate RPA solutions - Participate in requirements definition - Complete proof of concepts - Work with outside vendor teams - Provide development estimates based on project scope - Learn new systems, application, technologies and business domains - Understand industry trends, standards and practices as they apply to Huntington - Comply with all team and corporate standards and guidelines - Support, trouble-shoot and resolve production issues - Complete tasks independently as well as in small team setting - Enjoy multi-tasking and working in a fast paced environment - Assist with leading, training, and mentoring other team members Basic Qualifications: - Bachelor's degree - 4+ years of experience in developing Blue Prism Robotics Process Automation (RPA) solutions in a corporate environment Preferred Qualifications: - Proficiency with the Microsoft Office suite of applications - 2+ years developing JavaScript web applications - 2+ years developing .Net applications (web based or desktop) - 2+ years developing VBA (Microsoft Office macros) applications - 2+ years developing mainframe scripting applications (Passport, Attachmate) - 2+ years developing RPA solutions using Automation Anywhere, UI Path and/or Ruby Cucumber - Must demonstrate a high level of attention to details and high quality fit and finish with deliverables - Must demonstrate ability to learn new technologies and tools - Must demonstrate strong analytical and troubleshooting skills - Must demonstrate the ability to balance both development and support roles - Must demonstrate experience working with business segments - Must demonstrate strong interpersonal skills, excellent communication skills and ability to work well with others. + Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Modifies existing software/application programs, which are typically more complex in nature, or writes new programs to support user and management needs. Designs, tests, debugs, documents, and implements those programs. Consults with users to design, modify, and explain program changes or to provide technical support. Resolves problems which occur in production systems. May serve as project leader in the development of automated systems or procedures. Provides direction and training to other team members. In this role, the successful candidate will design develop, test, integrate and support Robotic Process Automations using Blue Prism and other technologies. The selected candidate will: * Design, develop, unit test and integrate RPA solutions * Participate in requirements definition * Complete proof of concepts * Work with outside vendor teams * Provide development estimates based on project scope * Learn new systems, application, technologies and business domains * Understand industry trends, standards and practices as they apply to Huntington * Comply with all team and corporate standards and guidelines * Support, trouble-shoot and resolve production issues * Complete tasks independently as well as in small team setting * Enjoy multi-tasking and working in a fast paced environment * Assist with leading, training, and mentoring other team members Basic Qualifications: * Bachelor's degree * 4+ years of experience in developing Blue Prism Robotics Process Automation (RPA) solutions in a corporate environment Preferred Qualifications: * Proficiency with the Microsoft Office suite of applications * 2+ years developing JavaScript web applications * 2+ years developing .Net applications (web based or desktop) * 2+ years developing VBA (Microsoft Office macros) applications * 2+ years developing mainframe scripting applications (Passport, Attachmate) * 2+ years developing RPA solutions using Automation Anywhere, UI Path and/or Ruby Cucumber * Must demonstrate a high level of attention to details and high quality fit and finish with deliverables * Must demonstrate ability to learn new technologies and tools * Must demonstrate strong analytical and troubleshooting skills * Must demonstrate the ability to balance both development and support roles * Must demonstrate experience working with business segments * Must demonstrate strong interpersonal skills, excellent communication skills and ability to work well with others. * Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Modifies existing software/application programs, which are typically more complex in nature, or writes new programs to support user and management needs. Designs, tests, debugs, documents, and implements those programs. Consults with users to design, modify, and explain program changes or to provide technical support. Resolves problems which occur in production systems. May serve as project leader in the development of automated systems or procedures. Provides direction and training to other team members. In this role, the successful candidate will design develop, test, integrate and support Robotic Process Automations using Blue Prism and other technologies. The selected candidate will: • Design, develop, unit test and integrate RPA solutions • Participate in requirements definition • Complete proof of concepts • Work with outside vendor teams • Provide development estimates based on project scope • Learn new systems, application, technologies and business domains • Understand industry trends, standards and practices as they apply to Huntington • Comply with all team and corporate standards and guidelines • Support, trouble-shoot and resolve production issues • Complete tasks independently as well as in small team setting • Enjoy multi-tasking and working in a fast paced environment • Assist with leading, training, and mentoring other team members Basic Qualifications: • Bachelor's degree • 4+ years of experience in developing Blue Prism Robotics Process Automation (RPA) solutions in a corporate environment Preferred Qualifications: • Proficiency with the Microsoft Office suite of applications • 2+ years developing JavaScript web applications • 2+ years developing .Net applications (web based or desktop) • 2+ years developing VBA (Microsoft Office macros) applications • 2+ years developing mainframe scripting applications (Passport, Attachmate) • 2+ years developing RPA solutions using Automation Anywhere, UI Path and/or Ruby Cucumber • Must demonstrate a high level of attention to details and high quality fit and finish with deliverables • Must demonstrate ability to learn new technologies and tools • Must demonstrate strong analytical and troubleshooting skills • Must demonstrate the ability to balance both development and support roles • Must demonstrate experience working with business segments • Must demonstrate strong interpersonal skills, excellent communication skills and ability to work well with others. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Join our dynamic team to innovate and refine technology operations, impacting the core of our business services. As a Technology Support Lead in our Mainframe and Mid-Range Compute Site Reliability and Engineering (SRE) team, we look first and foremost for people who are passionate to solving business problems through innovation and modern engineering practices. You'll be required to apply your depth of knowledge and expertise to all aspects of Infrastructure Support and Software Development Lifecycle, as well as partner continuously with your many stakeholders daily to stay focused on common goals. We embrace a culture of experimentation and constantly strive for improvement and learning. You'll work in a collaborative, trusting, thought-provoking environment - one that encourages diversity of thought and creative solutions that are in the best interests of our customers, globally. Job responsibilities Lead teams of technologists that provide end-to-end application or infrastructure service delivery for the successful business operations of the firm Execute policies and procedures that ensure operational stability and availability Monitor production environments for anomalies, address issues, and drive evolution of utilization of standard observability tools Escalate and communicate issues and solutions to the business and technology stakeholders, actively participating from incident resolution to service restoration Lead incident, problem, and change management in support of full stack technology systems, applications, or infrastructure Ability to host and participate in bridge calls and communicate effectively to large group of individuals at all levels. Responsible for administering, troubleshooting Mainframe related components. Ability to work in large, collaborative teams to achieve organizational goals. Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years applied experience 10+ experience in operating and managing the operations of IBM z-Series environments Demonstrated leadership of Operational and SRE Teams in a 24X7 support environment including all aspects of people management Understanding of infrastructure architecture including servers, storage, network, database, and application components. Extensive knowledge “Replication” technologies' such as IBM CSM and GDPS Expertise in administering z-Series and Hardware Management Console (HMC) including Firmware/Microcode upgrades. Demonstrated understanding of security standards including a working knowledge of SSH protocol. Demonstrated working knowledge of transaction-based systems, IMS, CICS, DB2 and WebSphere Experience in managing external Vendors such as IBM to coordinate Hardware Replacements and to troubleshoot hardware and software issues. Experience in managing ServiceNow including workflow/ticket/resolution management across a global environment 24X7. Demonstrated expertise in Incident/Problem/Change management process and procedures. Able to troubleshoot priority incidents, facilitate blameless post-mortems and ensure permanent closure of incidents. Preferred qualifications, capabilities, and skills Working knowledge in one or more general purpose programming languages and/or automation scripting Practical experience with public cloud Knowledge in Site Reliability Engineering - Design, code, test and deliver software to automate manual operational work. Knowledge of multiple Batch Scheduling tools, notably CA-7, Control-M and Zeke. Exhibit a good working knowledge of JCL (Job Control Language) Conversant with Netcool support in a large-scale environment. Demonstrated ability to engage with IBM z-Series Engineering L3/L4/Build Teams on Architecture, Development, Stability & Continuous Improvement of Environment to advance the product's vision and strategy to satisfy customer needs.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Equipment Finance - Medical & IT Asset Valuation & Liquidation Analyst (Technology Finance Senior Product Analyst) is responsible for working with the Product Manager to direct and facilitate the shipping of off-lease equipment. The Technology Finance Product Senior Analyst position is part of our Equipment Finance's Technology Finance team. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES:- Determine bank's future value risk by assigning future wholesale and/or residual values to equipment with direction from the Technology Finance Product Manager. - Make purchasing/selling decisions that may impact bank profitability with partnership from the product manager team. - In conjunction with the product manager team, research and identify markets, various products, and merchandising opportunities- Work with the Technology Finance Product Manager to set up products and manage products and promotions.- Identify correct equipment specifications to properly arrange and contract for freight shipments on the bank's behalf. - Coordinate freight purchase order processing with clients. - Arrange and monitor freight shipments with clients and sales team. - Work with customers and submit quotes for freight requests with special attention on split freight - Submit freight purchase orders along with the rebilling of freight invoices and damage assessments.- Responsible for maintaining real-time inventory and shipping schedule. - Capture data and organize monthly, quarterly and annual reporting of sales and current sitting inventory per asset category. Provide analysis and recommendations bases off report results- Communicate with customers to resolve open issues. - Work directly with vendors- Provide support to the identification, education and onboarding of our more complex vendors- Negotiate with vendors on cost, volume, incentives, rebates, advertising, and other applicable allowances- Pull vendor invoices and lease documentation from files to confirm proper equipment description- Resolve issues such as missing or incomplete returned assets- Evaluate current processes, identify and implement improved document and recording mediums (Shipping Forms, Inventory Reports).- Update personal knowledge by participating in industry related educational opportunities, with a goal of providing input to aid in the research and identify markets, various products, and merchandising opportunities.- Responsible for training and mentoring more junior Technology Finance Product Analysts.- Various projects and other duties as assigned SUPERVISORY RESPONSIBILITIES: None MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:- Bachelor's degree required. Prefer degree in Business (e.g. Business Administration, Finance, Accounting)- 3+ years of experience in any combination of a) pre-owned IT or medical equipment market, b) equipment finance, or c) liquidation of moderate levels of remote inventory.- 5+ years of in person or telephonic interaction with clients in any capacity where they are solving customer issues or negotiating favorable outcomes. - Excellent organizational skills that allow the ability to effectively prioritize workload and multi-task- Excellent attention to detail- Must have excellent oral and written communication skills- Proficient in Microsoft Office Suite, particularly Word and Excel- Self-motivated- Must be persistent and resourceful- Must possess a strong work ethic- Works well with team members WORKING CONDITIONS:- Normal office environment with little exposure to dust, noise, temperature and the like.- Extended time at desk and/or viewing computer screen. All the above duties and responsibilities are essential job functions for which reasonable accommodation will be made. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This position description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. Equipment Finance - Medical & IT Asset Valuation & Liquidation Analyst At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45202 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.