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Ambassador jobs at The Primary Health Network - 14 jobs

  • PATIENT AMBASSADOR (FULL TIME)

    Crothall Healthcare 4.6company rating

    Clairton, PA jobs

    Job Description We are hiring immediately for a full time PATIENT AMBASSADOR position. Note: online applications accepted only. Schedule: Full time schedule. Monday - Friday, some afternoons and weekends. More details upon interview. Requirement: Customer Service experience required. Pay Range: $20.00 per hour to $22.00 per hour. Make a difference in the lives of people, your community, and yourself. At Crothall Healthcare, a Compass Healthcare company, you'll join a culture built on caring for people and creating a true sense of belonging. Our careers are filled with purpose and empower you to transform healthcare experiences while building lasting relationships. Crothall provides specialized, high-quality, innovative support services exclusively to the healthcare industry. As the market leader in Environmental Services (EVS), we support nearly 1,300 accounts, many of which are ranked among the nation's top hospitals. With nearly 30,000 team members, we hold ourselves to high standards of detail, safety, and excellence. We empower and uplift each other by working together, take responsibility for doing the right thing, and believe there is no limit to our potential when we grow together across Environmental Services, Patient Transportation, Patient Observation, Facilities Management, Healthcare Technology Solutions, Ambulatory Services, and Sterile Processing. Job Summary Summary: As a Patient Ambassador, you will serve as the primary representative of the Patient Experience Team for your respective unit. You are primarily responsible for successfully completing all assigned patient interviews and new admission visits. Essential Duties and Responsibilities: Conducts new admission visits to all assigned units within timeframe established by unit leadership and patient experience leadership. Ensures that all employees demonstrate an aggressive hospitality (respect) orientation toward customers and clients. Supports client satisfaction at a level that ensures account retention. Promotes client awareness of the Patient Experience Program. Assists in customizing programs to meet each account's unique needs as required. Assists in developing and/or monitoring a department/unit patient satisfaction action plan and reporting to clients as needed. Assists in effective employee relations programs at unit site. Encourages employee creativity and innovation. Provides recognition for employee when programs are implemented with success. Completes housekeeping tasks when requested by customer or patients. Resolves housekeeping issues that do not meet standards and ensures housekeeping tasks are followed up on and completed in a timely matter. Performs other duties as assigned. Qualifications: Possess a thorough knowledge of office procedures and contract administration. Ability to use working knowledge of the environment to meet established goals and objectives. Fiscal and budgetary skills. BENEFITS FOR OUR TEAM MEMBERS Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. ***************************************************************************************** Crothall is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Crothall maintains a drug-free workplace. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
    $20-22 hourly 2d ago
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  • In-Store Product Ambassador - New Freedom

    ARS 4.4company rating

    New Freedom, PA jobs

    Pay: $20.00 - $22.00 per hour + commission Schedule: Weekends required Part-time and full-time opportunities available Join Blue Dot, the nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000+ professionals and over 45 years of trusted home service. What We Offer: Weekly pay via direct deposit Commission on top of hourly rate Paid training - no HVAC experience required Career path into Sales Advisor roles Full-time employees also receive: Insurance available after 31 days Low-cost medical (as low as $5/week) Dental, vision, HSA/FSA 401(k) with company match Paid time off + holiday pay Company-paid life insurance Apply TODAY or call NOW to interview with our Retail Program Manager - ************** Responsibilities Work inside a national retail home improvement store engaging customers about HVAC upgrades, indoor air quality, and energy savings. You'll promote free in-home consultations or schedule tune-ups - our expert sales advisors handle the rest. Qualifications What You Need: Outgoing personality and willingness to speak with shoppers Retail, kiosk, or sales experience preferred (not required) Ability to stand and walk during shift Weekend and some holiday availability Reliable transportation Clean, professional appearance to represent the ARS brand Must be at least 18 years old and pass a background check Attend weekly in-office meetings Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.
    $20-22 hourly Auto-Apply 26d ago
  • Spa Ambassador

    Hand & Stone 4.1company rating

    Bryn Mawr, PA jobs

    Benefits: * 401(k) matching * Bonus based on performance * Employee discounts * Training & development Hand & Stone is a national company that specializes in massages and facials. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry. Are you a passionate individual with excellent communication and customer care skills? Our busy Bryn Mawr, PA, location is looking for a part-time Spa Ambassador to Welcome, Empower, and Connect with our clients. To ensure each Member is experiencing the best hour of their month, and to encourage new clients to become members by making a massage or facial part of their monthly self-care ritual. This part-time Spa Ambassador position includes weekend and evening hours. Skills & Traits * Computer Skills: Zenoti knowledge a plus * Communication: Communicate with clients and provide service in a professional and personable way * Authenticity: Convey genuine enthusiasm * Relationship-Building: Excel in building client relationships * Sales & Customer Engagement: Display exemplary customer care & ability to translate to membership sales * Reliability: On-time arrival every shift Responsibilities: * Welcome, Empower, and Connect with Clients in order to meet our daily Membership Goals * Build Relationships: Provide excellent customer care to members and guests, while building long-term relationships * Communicate effectively: Answer phones, schedule appointments, and manage client inquiries * Be knowledgeable about products, services, and policies Benefits: * Competitive Compensation - hourly wage PLUS commission * Contests - let's test your sales skills, and reward your efforts! * Ongoing Training - we are ALWAYS learning and improving * Positive & Professional Work Environment - we enjoy our work, and we want you, too! * Employee Discounts - discounts are available on products, services, and gift cards Qualifications: * computer literacy * a high school diploma is required * must be 18 years old or older * must be exceptionally organized with an attention to detail * must be a strong team player with the ability to work independently with minimal supervision
    $21k-32k yearly est. 11d ago
  • Ambassador Hospital Concierge -Full Time 2nd shift

    Penn Medicine 4.3company rating

    West Chester, PA jobs

    Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? Red Coat Hospital Concierge Come join our Red Coat team! This is a full-time position, Mon - Fri 11:30am - 8:00pm General Summary Statement Delivers on our promise to provide a high quality and supportive welcome to all patients, visitors and families. This position is responsible for greeting and responding to the needs of our patients, volunteers and families by providing information and assistance in a timely manner. Promotes a positive image for the Hospital and Health Systems. Essential Duties and Responsibilities 1. Provide a welcome to every patient, family member or visitor in accordance with training. 2. Anticipate and respond to patient, visitor, hospital staff and volunteers concerns, expectations or needs in a timely manner. 3. Collaborates with patients, visitors, volunteers and hospital staff to deliver a coordinated and seamless service to patients and visitors including patient transportation. 4. Escorts patient and visitors to their destination within the hospital. 5. Direct visitors and patients to the parking shuttle. 6. Assist immobile patients, visitors within the hospital safely and courteously using proper body mechanics. 7. Assist patients, visitors and hospital staff with parking and directions in the parking garage. 8. Provide other services such as directing to parking valet or shuttle service, calling cabs, coordinating para-transit and providing information regarding local restaurants, hotels, and public transportation services. 9. Identifies, reports and provides service recovery for customer service issues. 10. Returns patient transportation equipment to the appropriate area. 11. Ensure the environment is safe and clean. 12. Uses proper telephone etiquette. 13. Preserve the confidentiality, privacy and dignity of patient, visitors and hospital staff according to Hospital Policy. 14. Maintain professional appearance which includes the wearing red blazer and appropriate attire. Education Training and Experience High school diploma or equivalent preferred but not required Customer service experience and excellent communication and interpersonal skills are required. Must have basic computer skills and ability to use office equipment. Ability to speak, understand, read and write English. Special Physical Demands This position will require extensive periods of walking and standing. This position also requires the ability to push patients in a wheelchair. We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law. REQNUMBER: 302486
    $23k-29k yearly est. 22d ago
  • Rehab Transitions in Care Ambassador

    Good Shepherd Rehab 4.6company rating

    Philadelphia, PA jobs

    PATIENT/CUSTOMER SERVICE Accountabilities * Exceeds the customer service expectations of patients and guests. * Places patients'/guests' needs first and analyzes situations from their point of view. * Demonstrates awareness while assessing and anticipating patients'/customers' and fellow team members' needs and acts accordingly. * Presents self professionally and demonstrates professional behavior during interactions with others. * Is professional in appearance, adheres to a dress code, and promotes the Quality Brand and Professionalism of GSPP. * Demonstrates understanding and ownership of how his/her role contributes to achieving the best patient experience possible. * Develops collaborative relationships with team members to promote the patient experience. * Empowers fellow team members to resolve conflict at lowest level possible. * Identifies program needs that would better serve patients and guests and maximize the patient experience. * Promotes and thanks patients for choosing GSPP for their health care. * Ensures communication and collaboration with supervisors and fellow co-workers to serve patients and other customers to the best of his/her ability. * Uses resources wisely - as if they were one's own. * Complies with HIPPA and all other patient confidentiality regulation/polices. * Seeks feedback on how to improve performance and results and offers constructive feedback, as well. * Applies learning for improved performance and results. * Appreciates the difference between effort and achievement and produces results that are important to the patient and the GSPP Rehabilitation mission, vision, and core values. * Grasps the inevitability and challenges of change and adapts tactics accordingly; utilizes learning opportunities to prepare for changing work and methods. * Demonstrates a willingness to carry out responsibilities and a positive approach to accomplishing work. * Demonstrates the ability to effectively transmit and interpret information with internal and external customers. * Demonstrates the ability to empathize with all types of individuals - including those who are ill, in pain, as well as physical or mentally challenged. * Displays an outgoing personality and positive enthusiasm. * Demonstrates good judgment, communication, and problem-solving skills to accurately resolve or triage inquiries and requests while providing timely follow-up on progress. * Manage difficult customer service situations and implement service recovery techniques to ensure positive patient relations. Escalate awareness and interventions to appropriate supervisors as needed. * Ability to effectively work independently and within a team environment. * Promotes an environment of teamwork and achievement of common goals. * Complies with all GSPP policies and procedures. * Performs other duties as assigned. Performance Measures (Supervisor evaluation/observation) * Communicates verbally and non-verbally, in a professional & timely manner * Initiates communication in challenging situations * Selects the most appropriate person(s) with whom to communicate * Listens actively and attentively to understand what is being communicated by others * Demonstrates professionally & technically correct verbal communication * Evaluates effectiveness of own communication & modifies communication accordingly * Communicates pertinent information to the appropriate person in a timely manner * Modifies communication style to effectively handle challenging customer situations * Complies with Standards of Appearance policy * Completes HIPAA examinations with passing score and attends meetings regarding HIPAA policies * Understands and adheres to departmental policies and procedures * Demonstrates behaviors that contribute to a positive work environment * Treats others with positive regard, dignity, respect & compassion * Establishes rapport with patients * Accepts responsibility for own actions & takes corrective action when appropriate or advised by Supervisor * Demonstrates initiative * Adapts to change * Accepts constructive feedback with positive outcomes and follows direction from authority * Maintains a pleasant disposition at all times even in the most adverse circumstances. * Knows process of when and whom to notify (i.e., Supervisor/management) when an issue becomes too complicated to solve independently. * Body Language- Consistent and pleasant disposition, eye contact * Voice-Consistently demonstrates the ability to communicate clearly, pleasant voice tone, demonstrates understanding and calmness with all patients/customers * Communication- Ensures patient/customer understanding and anticipates needs, delivers appropriate information, addresses patient/customer with proper surname * Builds rapport and exhibits approachability by being easy to talk to, sensitive to patients'/customers' anxieties and needs, and capable of putting others at ease * Uses AIDET model and ends every interaction with "Is there anything I can do for you?" PATIENT/EMPLOYEE SAFETY ACCOUNTABILITIES * Participates in Entity and Department wide initiatives for Patient /Employee safety * Demonstrates an awareness of patient/ employee safety when carrying out daily responsibilities of their position * Validation of annual competencies required for the position OPERATIONS Accountabilities and Performance Measures * Patient Information Functions * Demonstrates working knowledge and accurate use of Penn Chart. * Patient Identification * Identifies the patient correctly using two identifiers: (Patient's full name or name by which he/she is known in medical documents and patient's date of birth. * Patient/Family Interactions: * Promotes available services of Penn Rehab and LTACH. * Interviews patients that have been referred to Penn Rehab or LTACH to answer questions about the program and inform patients and families about the rehabilitation schedule and policies. * Schedules tours of Penn Rehab or LTACH for patients and families. * Responsible for developing effective relationships with all patients and their families/significant others, physicians, discharge planners, referral sources, and all professional staff on the rehabilitation team. * Attendance/Time Management * Rearranges daily schedule with ease to meet operational needs. * Meets GSPP Rehabilitation requirements regarding absences and lateness. * Appropriate use of downtime. * Follows time clock policy & procedure. * Submits and takes accountability for appropriate and timely submission of Time Entry Adjustment documentation. * Attendance and participation in all departmental meetings (all staff, unit, support staff, update, others). * Participates during meetings (offers solutions, provides feedback). * Health System ID is worn in accordance with GSPP Rehabilitation policy. * Non-essential Accountabilities * Participates in quality improvement programs of the inpatient unit, including monitoring the impact of patient admissions. * Participates in GSPP Rehabilitation unit-based committees as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education * High School Diploma required * Associate's Degree preferred Work Experience * 1-2 years of previous experience preferred Licenses / Certifications * N/A Skills and Abilities * Active listening- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. * Reading Comprehension- Understanding written sentences and paragraphs in work related documents. * Speaking- Talking to others to convey information effectively. * Coordination- Adjusting actions in relation to others' actions. * Active Learning- Understanding the implications of new information for both current and future problem-solving and decision-making. * Time Management- Managing one's own time and the time of others. * Instructing- Teaching others how to do something. * Writing- Communicating effectively in writing as appropriate for the needs of the audience. * Emotional Perceptiveness- Being aware of others' reactions, understanding why they react as they do and responding appropriately every time. PATIENT/CUSTOMER SERVICE Accountabilities * Exceeds the customer service expectations of patients and guests. * Places patients'/guests' needs first and analyzes situations from their point of view. * Demonstrates awareness while assessing and anticipating patients'/customers' and fellow team members' needs and acts accordingly. * Presents self professionally and demonstrates professional behavior during interactions with others. * Is professional in appearance, adheres to a dress code, and promotes the Quality Brand and Professionalism of GSPP. * Demonstrates understanding and ownership of how his/her role contributes to achieving the best patient experience possible. * Develops collaborative relationships with team members to promote the patient experience. * Empowers fellow team members to resolve conflict at lowest level possible. * Identifies program needs that would better serve patients and guests and maximize the patient experience. * Promotes and thanks patients for choosing GSPP for their health care. * Ensures communication and collaboration with supervisors and fellow co-workers to serve patients and other customers to the best of his/her ability. * Uses resources wisely - as if they were one's own. * Complies with HIPPA and all other patient confidentiality regulation/polices. * Seeks feedback on how to improve performance and results and offers constructive feedback, as well. * Applies learning for improved performance and results. * Appreciates the difference between effort and achievement and produces results that are important to the patient and the GSPP Rehabilitation mission, vision, and core values. * Grasps the inevitability and challenges of change and adapts tactics accordingly; utilizes learning opportunities to prepare for changing work and methods. * Demonstrates a willingness to carry out responsibilities and a positive approach to accomplishing work. * Demonstrates the ability to effectively transmit and interpret information with internal and external customers. * Demonstrates the ability to empathize with all types of individuals - including those who are ill, in pain, as well as physical or mentally challenged. * Displays an outgoing personality and positive enthusiasm. * Demonstrates good judgment, communication, and problem solving skills to accurately resolve or triage inquiries and requests while providing timely follow-up on progress. * Manage difficult customer service situations and implement service recovery techniques to ensure positive patient relations. Escalate awareness and interventions to appropriate supervisors as needed. * Ability to effectively work independently and within a team environment. * Promotes an environment of teamwork and achievement of common goals. * Complies with all GSPP policies and procedures. * Performs other duties as assigned. PATIENT/EMPLOYEE SAFETY ACCOUNTABILITIES * Participates in Entity and Department wide initiatives for Patient /Employee safety * Demonstrates an awareness of patient/ employee safety when carrying out daily responsibilities of their position * Validation of annual competencies required for the position OPERATIONS Accountabilities and Performance Measures * Patient Information Functions * Demonstrates working knowledge and accurate use of Penn Chart. * Patient Identification * Identifies the patient correctly using two identifiers: (Patient's full name or name by which he/she is known in medical documents and patient's date of birth. * Patient/Family Interactions: * Promotes available services of Penn Rehab and LTACH. * Interviews patients that have been referred to Penn Rehab or LTACH to answer questions about the program and inform patients and families about the rehabilitation schedule and policies. * Schedules tours of Penn Rehab or LTACH for patients and families. * Responsible for developing effective relationships with all patients and their families/significant others, physicians, discharge planners, referral sources, and all professional staff on the rehabilitation team. * Attendance/Time Management * Rearranges daily schedule with ease to meet operational needs. * Meets GSPP Rehabilitation requirements regarding absences and lateness. * Appropriate use of downtime. * Follows time clock policy & procedure. * Submits and takes accountability for appropriate and timely submission of Time Entry Adjustment documentation. * Attendance and participation in all departmental meetings (all staff, unit, support staff, update, others). * Participates during meetings (offers solutions, provides feedback). * Health System ID is worn in accordance with GSPP Rehabilitation policy. * Non-essential Accountabilities * Participates in quality improvement programs of the inpatient unit, including monitoring the impact of patient admissions. * Participates in GSPP Rehabilitation unit-based committees as needed. Education * High School Diploma required * Associate's Degree preferred Work Experience * 1-2 years of previous experience preferred Licenses / Certifications * N/A
    $22k-35k yearly est. 30d ago
  • Nutrition Ambassador - part time

    Temple University Health System 4.2company rating

    Philadelphia, PA jobs

    Responsible for providing nutritional care to patient by processing dietary orders and menus, distributing and collecting menus, trays and snacks. Prepares and serves nourishments, completes tally recount sheets and/or check trays for accuracy, appearance and proper temperature. Exemplifies excellent customer service standards in all interaction with patients in all nutrition customer service departments. This position is located at Jeanes Hospital- 7600 Central Avenue, Philadelphia 19111. Education High School Diploma or Equivalent Required Experience 1 year experience in the hospitality/health care industry providing customer service preferred Licenses ServSafe Certification Preferred '396356
    $22k-28k yearly est. 7d ago
  • PATIENT AMBASSADOR (FULL TIME)

    Crothall Healthcare 4.6company rating

    Pittsburgh, PA jobs

    Job Description We are hiring immediately for a full time PATIENT AMBASSADOR position. Note: online applications accepted only. Schedule: Full time schedule. Monday - Friday, hours may vary. More details upon interview. Requirement: Customer service experience required. Pay Range: $18.00 per hour to $22.00 per hour. Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Crothall Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself! Crothall Healthcare provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall is the market leader in Environmental Services (EVS), and many of the almost 1,300 accounts it serves are recognized as U.S. News & World Report ranked Top Hospitals and Health Systems. Crothall has been recognized as one of Modern Healthcare's Best Places to Work, and Best Place to Work in Pennsylvania, since 2013. Crothall has almost 30,000 dedicated team members across its core services, which include: Environmental Services, Patient Transportation, Patient Observation, Facilities Management, Healthcare Technology Solutions, Ambulatory Services, and Sterile Processing. Job Summary Summary: As a Patient Ambassador, you will serve as the primary representative of the Patient Experience Team for your respective unit. You are primarily responsible for successfully completing all assigned patient interviews and new admission visits. Essential Duties and Responsibilities: Conducts new admission visits to all assigned units within timeframe established by unit leadership and patient experience leadership. Ensures that all employees demonstrate an aggressive hospitality (respect) orientation toward customers and clients. Supports client satisfaction at a level that ensures account retention. Promotes client awareness of the Patient Experience Program. Assists in customizing programs to meet each account's unique needs as required. Assists in developing and/or monitoring a department/unit patient satisfaction action plan and reporting to clients as needed. Assists in effective employee relations programs at unit site. Encourages employee creativity and innovation. Provides recognition for employee when programs are implemented with success. Completes housekeeping tasks when requested by customer or patients. Resolves housekeeping issues that do not meet standards and ensures housekeeping tasks are followed up on and completed in a timely matter. Performs other duties as assigned. Qualifications: Possess a thorough knowledge of office procedures and contract administration. Ability to use working knowledge of the environment to meet established goals and objectives. Fiscal and budgetary skills. BENEFITS FOR OUR TEAM MEMBERS Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. ***************************************************************************************** Crothall is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Crothall maintains a drug-free workplace.
    $18-22 hourly 9d ago
  • Spa Ambassador

    Hand & Stone 4.1company rating

    King of Prussia, PA jobs

    Benefits: * 401(k) matching * Bonus based on performance * Employee discounts * Training & development Hand & Stone is a national company that specializes in massages and facials. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry. Are you a passionate individual with excellent communication and customer care skills? Our busy King of Prussia, PA, location is looking for a part-time Spa Ambassador to Welcome, Empower, and Connect with our clients. We are looking for day and weekend hours To ensure our Members are having the best hour of their month, and to encourage new clients to become members by making a massage or facial a part of their monthly self-care ritual. This part-time Spa Ambassador position Skills & Traits * Computer Skills: Zenoti knowledge a plus * Communication: Communicate with clients and provide service in a professional and personable way * Authenticity: Convey genuine enthusiasm * Relationship-Building: Excel in building client relationships * Sales & Customer Engagement: Display exemplary customer care & ability to translate to membership sales * Reliability: On-time arrival every shift Responsibilities: * Welcome, Empower, and Connect with Clients in order to meet our daily Membership Goals * Build Relationships: Provide excellent customer care to members and guests, while building long-term relationships * Communicate effectively: Answer phones, schedule appointments, and manage client inquiries * Be knowledgeable about products, services, and policies Benefits: * Competitive Compensation - hourly wage PLUS commission * Contests - let's test your sales skills - and reward your efforts! * Ongoing Training - we are ALWAYS learning and improving * Positive & Professional Work Environment - we enjoy our work, and we want you, too! * Employee Discounts - discounts are available on products, services, and gift cards Qualifications: * computer literacy * a high school diploma is required * must be 18 years old or older * must be exceptionally organized with an attention to detail * must be a strong team player with the ability to work independently with minimal supervision
    $21k-32k yearly est. 11d ago
  • PRN Ambassador Hosp Concierge - Hospital of the University of Pennsylvania

    Penn Medicine 4.3company rating

    Philadelphia, PA jobs

    Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? Job Title: Ambassador Hospital Concierge Entity: Hospital of the University of Pennsylvania Department: Patient and Guest Relations Location: Hospital of the University of Pennsylvania Hours: PRN, Hours As Needed Summary: Delivers on our promise to provide a high quality and supportive welcome to all visitors, patients and families. This position is responsible for greeting and responding to the needs of our patients, visitors and families by providing information and assistance in a timely manner. Greets 8,000 to 10,000 patients, family members, employees daily. Responsibilities: Provide a welcome to every patient, family member or visitor in accordance with the training provided through Penn Medicine Academy (scripting). Initiates greeting and positive interaction to all. Anticipate and respond to patient, visitor and hospital staff concerns, expectations or needs in a timely manner. Assist immobile patients out of/into vehicles and into/out of wheelchairs safely and courteously. Manages visitor flow at entrances to assure patients of timely arrival for appointments. Support all way-finding, including the coordination of Outpatient Transports. Collaborate with patients, visitors and hospital staff to deliver a coordinated and seamless service to Patients and Visitors, including patient transportation. Work within a safe environment regarding patient's special needs in order to prevent falls or other accidents. Provide other services such as calling for cabs, coordinating para-transit, and assisting patients with hotels, restaurants and public transportation services. Ensure all outside vendors check in with Security. Performs duties in accordance with Penn Medicine and entity values, policies, and procedures Other duties as assigned to support the unit, department, entity, and health system organization Education and Experience: High School Diploma or GED (Required) Associate's Degree (Preferred) We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law. REQNUMBER: 304804
    $23k-29k yearly est. 3d ago
  • Nutrition Ambassador - part time

    Temple University Health System 4.2company rating

    Philadelphia, PA jobs

    Your Tomorrow is Here! TUH-Jeanes Campus, in Northeast Philadelphia, offers a unique combination\: advanced medical and surgical services in a convenient, easy-to-access community setting. A member of Temple Health, TUH-Jeanes Campus has many services that are typically only found at downtown hospitals, including advanced cardiac, neurologic and orthopedic surgery. TUH-Jeanes Campus' experienced doctors and dedicated staff offer patients access to many of the latest treatments and diagnostics, while never losing sight of its commitment to providing a compassionate, personal touch. Responsible for providing nutritional care to patient by processing dietary orders and menus, distributing and collecting menus, trays and snacks. Prepares and serves nourishments, completes tally recount sheets and/or check trays for accuracy, appearance and proper temperature. Exemplifies excellent customer service standards in all interaction with patients in all nutrition customer service departments. This position is located at Jeanes Hospital- 7600 Central Avenue, Philadelphia 19111. Education High School Diploma or Equivalent Required Experience 1 year experience in the hospitality/health care industry providing customer service preferred Licenses ServSafe Certification Preferred Your Tomorrow is Here! Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc., and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University. To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike. At Temple Health, your tomorrow is here! Equal Opportunity Employer/Veterans/Disabled An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
    $22k-28k yearly est. Auto-Apply 7d ago
  • PATIENT AMBASSADOR (FULL TIME)

    Crothall Healthcare 4.6company rating

    Pittsburgh, PA jobs

    Job Description We are hiring immediately for a full time PATIENT AMBASSADOR position. Note: online applications accepted only. Schedule: Full time schedule. Monday - Friday, hours may vary. Must be able to work every other weekend. More details upon interview. Requirement: Customer service required. Pay Range: $18.00 per hour to $22.00 per hour. Make a difference in the lives of people, your community, and yourself. At Crothall Healthcare, a Compass Healthcare company, you'll join a culture built on caring for people and creating a true sense of belonging. Our careers are filled with purpose and empower you to transform healthcare experiences while building lasting relationships. Crothall provides specialized, high-quality, innovative support services exclusively to the healthcare industry. As the market leader in Environmental Services (EVS), we support nearly 1,300 accounts, many of which are ranked among the nation's top hospitals. With nearly 30,000 team members, we hold ourselves to high standards of detail, safety, and excellence. We empower and uplift each other by working together, take responsibility for doing the right thing, and believe there is no limit to our potential when we grow together across Environmental Services, Patient Transportation, Patient Observation, Facilities Management, Healthcare Technology Solutions, Ambulatory Services, and Sterile Processing. Job Summary Summary: As a Patient Ambassador, you will serve as the primary representative of the Patient Experience Team for your respective unit. You are primarily responsible for successfully completing all assigned patient interviews and new admission visits. Essential Duties and Responsibilities: Conducts new admission visits to all assigned units within timeframe established by unit leadership and patient experience leadership. Ensures that all employees demonstrate an aggressive hospitality (respect) orientation toward customers and clients. Supports client satisfaction at a level that ensures account retention. Promotes client awareness of the Patient Experience Program. Assists in customizing programs to meet each account's unique needs as required. Assists in developing and/or monitoring a department/unit patient satisfaction action plan and reporting to clients as needed. Assists in effective employee relations programs at unit site. Encourages employee creativity and innovation. Provides recognition for employee when programs are implemented with success. Completes housekeeping tasks when requested by customer or patients. Resolves housekeeping issues that do not meet standards and ensures housekeeping tasks are followed up on and completed in a timely matter. Performs other duties as assigned. Qualifications: Possess a thorough knowledge of office procedures and contract administration. Ability to use working knowledge of the environment to meet established goals and objectives. Fiscal and budgetary skills. BENEFITS FOR OUR TEAM MEMBERS Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. ***************************************************************************************** Crothall is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Crothall maintains a drug-free workplace.
    $18-22 hourly 7d ago
  • Spa Ambassador

    Hand & Stone 4.1company rating

    Bryn Mawr, PA jobs

    Replies within 24 hours Benefits: 401(k) matching Bonus based on performance Employee discounts Training & development Hand & Stone is a national company that specializes in massages and facials. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry. Are you a passionate individual with excellent communication and customer care skills? Our busy Bryn Mawr, PA, location is looking for a part-time Spa Ambassador to Welcome, Empower, and Connect with our clients. To ensure each Member is experiencing the best hour of their month, and to encourage new clients to become members by making a massage or facial part of their monthly self-care ritual. This part-time Spa Ambassador position includes weekend and evening hours. Skills & Traits Computer Skills: Zenoti knowledge a plus Communication: Communicate with clients and provide service in a professional and personable way Authenticity: Convey genuine enthusiasm Relationship-Building: Excel in building client relationships Sales & Customer Engagement: Display exemplary customer care & ability to translate to membership sales Reliability: On-time arrival every shift Responsibilities: Welcome, Empower, and Connect with Clients in order to meet our daily Membership Goals Build Relationships: Provide excellent customer care to members and guests, while building long-term relationships Communicate effectively: Answer phones, schedule appointments, and manage client inquiries Be knowledgeable about products, services, and policies Benefits: Competitive Compensation - hourly wage PLUS commission Contests - let's test your sales skills, and reward your efforts! Ongoing Training - we are ALWAYS learning and improving Positive & Professional Work Environment - we enjoy our work, and we want you, too! Employee Discounts - discounts are available on products, services, and gift cards Qualifications: computer literacy a high school diploma is required must be 18 years old or older must be exceptionally organized with an attention to detail must be a strong team player with the ability to work independently with minimal supervision Compensation: $15.00 per hour At Hand and Stone, Opportunity Knocks. Over 500 locations open across the U.S. We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules. Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself. I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
    $15 hourly Auto-Apply 60d+ ago
  • Nutrition Ambassador - part time

    Temple University Health System 4.2company rating

    Philadelphia, PA jobs

    Nutrition Ambassador - part time - (260266) Description Responsible for providing nutritional care to patient by processing dietary orders and menus, distributing and collecting menus, trays and snacks. Prepares and serves nourishments, completes tally recount sheets and/or check trays for accuracy, appearance and proper temperature. Exemplifies excellent customer service standards in all interaction with patients in all nutrition customer service departments. This position is located at Jeanes Hospital- 7600 Central Avenue, Philadelphia 19111. EducationHigh School Diploma or Equivalent RequiredExperience1 year experience in the hospitality/health care industry providing customer service preferred LicensesServSafe Certification Preferred Your Tomorrow is Here!Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc. , and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University. To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike. At Temple Health, your tomorrow is here!Equal Opportunity Employer/Veterans/DisabledAn Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Your Tomorrow is Here!TUH-Jeanes Campus, in Northeast Philadelphia, offers a unique combination: advanced medical and surgical services in a convenient, easy-to-access community setting. A member of Temple Health, TUH-Jeanes Campus has many services that are typically only found at downtown hospitals, including advanced cardiac, neurologic and orthopedic surgery. TUH-Jeanes Campus' experienced doctors and dedicated staff offer patients access to many of the latest treatments and diagnostics, while never losing sight of its commitment to providing a compassionate, personal touch. Primary Location: Pennsylvania-PhiladelphiaJob: Dietary and Food ServicesSchedule: Part-time Shift: RotatingEmployee Status: Regular
    $22k-28k yearly est. Auto-Apply 18h ago
  • Spa Ambassador

    Hand & Stone 4.1company rating

    King of Prussia, PA jobs

    Replies within 24 hours Benefits: 401(k) matching Bonus based on performance Employee discounts Training & development Hand & Stone is a national company that specializes in massages and facials. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry. Are you a passionate individual with excellent communication and customer care skills? Our busy King of Prussia, PA, location is looking for a part-time Spa Ambassador to Welcome, Empower, and Connect with our clients. We are looking for day and weekend hours To ensure our Members are having the best hour of their month , and to encourage new clients to become members by making a massage or facial a part of their monthly self-care ritual . This part-time Spa Ambassador position Skills & Traits Computer Skills: Zenoti knowledge a plus Communication: Communicate with clients and provide service in a professional and personable way Authenticity: Convey genuine enthusiasm Relationship-Building: Excel in building client relationships Sales & Customer Engagement: Display exemplary customer care & ability to translate to membership sales Reliability: On-time arrival every shift Responsibilities: Welcome, Empower, and Connect with Clients in order to meet our daily Membership Goals Build Relationships: Provide excellent customer care to members and guests, while building long-term relationships Communicate effectively: Answer phones, schedule appointments, and manage client inquiries Be knowledgeable about products, services, and policies Benefits: Competitive Compensation - hourly wage PLUS commission Contests - let's test your sales skills - and reward your efforts! Ongoing Training - we are ALWAYS learning and improving Positive & Professional Work Environment - we enjoy our work, and we want you, too! Employee Discounts - discounts are available on products, services, and gift cards Qualifications: computer literacy a high school diploma is required must be 18 years old or older must be exceptionally organized with an attention to detail must be a strong team player with the ability to work independently with minimal supervision Compensation: $15.00 per hour At Hand and Stone, Opportunity Knocks. Over 500 locations open across the U.S. We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules. Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself. I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
    $15 hourly Auto-Apply 60d+ ago

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