Assistant Manager Retail jobs at The RealReal

Sales Supervisor (P/T) The Sales Supervisor supports the management team and performs all functional tasks as assigned. The Sales Supervisor assumes leadership and managerial responsibilities when the Store Manager and Assistant Store Manager are absent. The Sales Supervisor is part of a dynamic team where cooperation is key to achieving business goals. Responsibilities ● Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service. ● Assist in training and developing a successful sales team. ● Ensure that all customer service initiatives are in place to address issues quickly and courteously. ● Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager. ● Communicate effectively with customers, team members, management, and corporate stakeholders. ● Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed. ● Be flexible and occasionally perform work outside of your specific role. Requirements ● Minimum of 2-3 years of retail experience. ● High school diploma or equivalent preferred. ● Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs. ● Excellent team-building skills. ● Strong verbal and written communication skills. ● Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays. Benefits ● Medical, Dental, Vision Benefits & Flexible Spending Accounts ● Life & Short/Long-Term Disability Benefits ● 401K Eligibility over the age of 21 with Company match after 6 months of employment ● Paid time off benefits including paid vacation, sick time, voting ● Virtual Health Care ● 50% off employee discount and 40% off immediate family discount ● Friends and Family Discount Events ● Free shoe every season/quarter ● Employee Assistance Program ● Tuition Reimbursement Program ● Career Growth ● Employee Referral Program ● Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report. "The pay range of this position is $17.50-18.50/hr plus commission. Actual rate will be determined based off candidate's skill sets, years of experience, and other job-related factors. This range does not include benefits such as health insurance, paid time off, and 401K, if applicable."

Sales Supervisor (F/T) The Sales Supervisor supports the management team and performs all functional tasks as assigned. The Sales Supervisor assumes leadership and managerial responsibilities when the Store Manager and Assistant Store Manager are absent. The Sales Supervisor is part of a dynamic team where cooperation is key to achieving business goals. Responsibilities * Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service. * Assist in training and developing a successful sales team. * Ensure that all customer service initiatives are in place to address issues quickly and courteously. * Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager. * Communicate effectively with customers, team members, management, and corporate stakeholders. * Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed. * Be flexible and occasionally perform work outside of your specific role. Requirements * Minimum of 2-3 years of retail experience. * High school diploma or equivalent preferred. * Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs. * Excellent team-building skills. * Strong verbal and written communication skills. * Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays. Benefits * Medical, Dental, Vision Benefits & Flexible Spending Accounts * Life & Short/Long-Term Disability Benefits * 401K Eligibility over the age of 21 with Company match after 6 months of employment * Paid time off benefits including paid vacation, sick time, voting * Virtual Health Care * 50% off employee discount and 40% off immediate family discount * Friends and Family Discount Events * Free shoe every season/quarter * Employee Assistance Program * Tuition Reimbursement Program * Career Growth * Employee Referral Program * Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report "The pay range of this position is $17.50-18.50/hr plus commission. Actual rate will be determined based off candidate's skill sets, years of experience, and other job-related factors. This range does not include benefits such as health insurance, paid time off, and 401K, if applicable."

Store Assistant Manager (F/T) The Store Assistant Manager is responsible for working with the Store Manager on all store operations. The Store Assistant Manager plays a vital role in guiding, developing, and motivating a team of brand advocates to ensure an exceptional customer experience that aligns with the company's brand values. Responsibilities ● Partner with the Store Manager to maximize profitability by ensuring that customer engagement, merchandising, operations, and community connection are all consistent and compliant with company standards. ● Create amazing customer experiences through strong client focus and collaboration, ensuring the team is motivated to deliver memorable experiences. ● Partner with the Store Manager to implement visual merchandising directives to maintain the company's brand strategies. ● Ensure appropriate replenishment of merchandise on the selling floor. ● Partner with the Store Manager to ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directive. ● Assist in various store operations, including training, operations, sales, visual merchandising, inventory management, store administration, cleaning duties when necessary, and customer service. ● Foster an environment of development and accountability. ● Process information or merchandise through the computer system and POS register system. ● Assist Store Manager in the selection and hiring of qualified candidates. ● Be flexible and occasionally perform work outside your specific role. Requirements ● Minimum of 3-5 years of retail experience. ● High school diploma or equivalent. ● Excellent organizational skills and the ability to coordinate people, resources, and services to address business goals and needs. ● Strong verbal and written communication skills. ● Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention. ● Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays. ● Understanding of how to develop staff with experience in staffing, coaching, counseling, etc. ● Ability to process information or merchandise through the computer system and POS register system. Benefits ● Medical, Dental, Vision Benefits & Flexible Spending Accounts ● Life & Short/Long-Term Disability Benefits ● 401K Eligibility over the age of 21 with Company match after 6 months of employment ● Paid time off benefits including paid vacation, sick time, voting ● Virtual Health Care ● 50% off employee discount and 40% off immediate family discount ● Friends and Family Discount Events ● Free shoe every season/quarter ● Employee Assistance Program ● Tuition Reimbursement Program ● Career Growth ● Employee Referral Program ● Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report. "The pay range of this position is $19.00-$22.50/hr plus commission. Actual rate will be determined based off candidate's skill sets, years of experience, and other job-related factors. This range does not include benefits such as health insurance, paid time off, and 401K, if applicable."

Store Manager (F/T) The Store Manager is responsible for overseeing all staff and operations as well as maintaining the overall presentation of the store. In this supervisory role, the Manager inspires their team by consistently demonstrating responsibility and teamwork, which are two of the company's core values. With the ultimate goal of total customer satisfaction, the Store Manager models effective selling techniques, develops a strong client base to build sales, and achieves store profit objectives. Responsibilities * Develop and lead a high-performance team that reflects the company's values. * Regularly share the company's vision and mission with the team and customers. * Create an environment of growth, accountability, and inclusivity through development, performance management, training, and consistent coaching. Develop staff using experience in staffing, coaching, counseling, etc. * Maintain excellent standards and solid product knowledge including merchandise promotions, test merchandise, and advertising efforts. * Lead staff and oversee store operations. Maintain the store environment to achieve sales, service, organization, customer satisfaction, and profitability goals. * Select and hire qualified candidates who reflect the company's values. * Maintain all safety and operational standards. * Possess retail operations knowledge including sales, customer service, merchandising, inventory control, and store budget preparation. * Ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directive. * Assist in various store operations, including training, operations, sales, visual merchandising, inventory management, store administration, cleaning duties when necessary, and customer service. * Display organizational skills with the ability to coordinate people, resources, and services to address business goals and needs. * Process information or merchandise through the computer system and POS register system. * Be flexible and occasionally perform work outside your specific role. Requirements * Minimum of 4-6 years of retail experience, including staff supervision. * High school diploma or equivalent. * Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs. * Strong verbal and written communication skills. * Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention. * Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays. * Understanding of how to develop staff with experience in staffing, coaching, counseling, etc. * Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays. Benefits * Medical, Dental, Vision Benefits & Flexible Spending Accounts * Life & Short/Long-Term Disability Benefits * 401K Eligibility over the age of 21 with Company match after 6 months of employment * Paid time off benefits including paid vacation, sick time, voting * Virtual Health Care * 50% off employee discount and 40% off immediate family discount * Friends and Family Discount Events * Free shoe every season/quarter * Employee Assistance Program * Tuition Reimbursement Program * Career Growth * Employee Referral Program * Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report "The pay range of this position is $55,000-$70,000/yr. Actual salary will be determined based off candidate's skill sets, years of experience, and other job-related factors. This range does not include benefits such as health insurance, paid time off, and 401K, if applicable."

Sales Supervisor (P/T) The Sales Supervisor supports the management team and performs all functional tasks as assigned. The Sales Supervisor assumes leadership and managerial responsibilities when the Store Manager and Assistant Store Manager are absent. The Sales Supervisor is part of a dynamic team where cooperation is key to achieving business goals. Responsibilities ● Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service. ● Assist in training and developing a successful sales team. ● Ensure that all customer service initiatives are in place to address issues quickly and courteously. ● Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager. ● Communicate effectively with customers, team members, management, and corporate stakeholders. ● Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed. ● Be flexible and occasionally perform work outside of your specific role. Requirements ● Minimum of 2-3 years of retail experience. ● High school diploma or equivalent preferred. ● Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs. ● Excellent team-building skills. ● Strong verbal and written communication skills. ● Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays. Benefits ● Medical, Dental, Vision Benefits & Flexible Spending Accounts ● Life & Short/Long-Term Disability Benefits ● 401K Eligibility over the age of 21 with Company match after 6 months of employment ● Paid time off benefits including paid vacation, sick time, voting ● Virtual Health Care ● 50% off employee discount and 40% off immediate family discount ● Friends and Family Discount Events ● Free shoe every season/quarter ● Employee Assistance Program ● Tuition Reimbursement Program ● Career Growth ● Employee Referral Program ● Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report. "The pay range of this position is $17.50-18.50/hr plus commission. Actual rate will be determined based off candidate's skill sets, years of experience, and other job-related factors. This range does not include benefits such as health insurance, paid time off, and 401K, if applicable."

Store Assistant Manager (F/T) The Store Assistant Manager is responsible for working with the Store Manager on all store operations. The Store Assistant Manager plays a vital role in guiding, developing, and motivating a team of brand advocates to ensure an exceptional customer experience that aligns with the company's brand values. Responsibilities ● Partner with the Store Manager to maximize profitability by ensuring that customer engagement, merchandising, operations, and community connection are all consistent and compliant with company standards. ● Create amazing customer experiences through strong client focus and collaboration, ensuring the team is motivated to deliver memorable experiences. ● Partner with the Store Manager to implement visual merchandising directives to maintain the company's brand strategies. ● Ensure appropriate replenishment of merchandise on the selling floor. ● Partner with the Store Manager to ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directive. ● Assist in various store operations, including training, operations, sales, visual merchandising, inventory management, store administration, cleaning duties when necessary, and customer service. ● Foster an environment of development and accountability. ● Process information or merchandise through the computer system and POS register system. ● Assist Store Manager in the selection and hiring of qualified candidates. ● Be flexible and occasionally perform work outside your specific role. Requirements ● Minimum of 3-5 years of retail experience. ● High school diploma or equivalent. ● Excellent organizational skills and the ability to coordinate people, resources, and services to address business goals and needs. ● Strong verbal and written communication skills. ● Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention. ● Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays. ● Understanding of how to develop staff with experience in staffing, coaching, counseling, etc. ● Ability to process information or merchandise through the computer system and POS register system. Benefits ● Medical, Dental, Vision Benefits & Flexible Spending Accounts ● Life & Short/Long-Term Disability Benefits ● 401K Eligibility over the age of 21 with Company match after 6 months of employment ● Paid time off benefits including paid vacation, sick time, voting ● Virtual Health Care ● 50% off employee discount and 40% off immediate family discount ● Friends and Family Discount Events ● Free shoe every season/quarter ● Employee Assistance Program ● Tuition Reimbursement Program ● Career Growth ● Employee Referral Program ● Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report. "The pay range of this position is $19.00-$22.50/hr plus commission. Actual rate will be determined based off candidate's skill sets, years of experience, and other job-related factors. This range does not include benefits such as health insurance, paid time off, and 401K, if applicable."

Store Assistant Manager (F/T) The Store Assistant Manager is responsible for working with the Store Manager on all store operations. The Store Assistant Manager plays a vital role in guiding, developing, and motivating a team of brand advocates to ensure an exceptional customer experience that aligns with the company's brand values. Responsibilities * Partner with the Store Manager to maximize profitability by ensuring that customer engagement, merchandising, operations, and community connection are all consistent and compliant with company standards. * Create amazing customer experiences through strong client focus and collaboration, ensuring the team is motivated to deliver memorable experiences. * Partner with the Store Manager to implement visual merchandising directives to maintain the company's brand strategies. * Ensure appropriate replenishment of merchandise on the selling floor. * Partner with the Store Manager to ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directive. * Assist in various store operations, including training, operations, sales, visual merchandising, inventory management, store administration, cleaning duties when necessary, and customer service. * Foster an environment of development and accountability. * Process information or merchandise through the computer system and POS register system. * Assist Store Manager in the selection and hiring of qualified candidates. * Be flexible and occasionally perform work outside your specific role. Requirements * Minimum of 3-5 years of retail experience. * High school diploma or equivalent. * Excellent organizational skills and the ability to coordinate people, resources, and services to address business goals and needs. * Strong verbal and written communication skills. * Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention. * Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays. * Understanding of how to develop staff with experience in staffing, coaching, counseling, etc. * Ability to process information or merchandise through the computer system and POS register system. Benefits * Medical, Dental, Vision Benefits & Flexible Spending Accounts * Life & Short/Long-Term Disability Benefits * 401K Eligibility over the age of 21 with Company match after 6 months of employment * Paid time off benefits including paid vacation, sick time, voting * Virtual Health Care * 50% off employee discount and 40% off immediate family discount * Friends and Family Discount Events * Free shoe every season/quarter * Employee Assistance Program * Tuition Reimbursement Program * Career Growth * Employee Referral Program * Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report "The pay range of this position is $19.00-$22.50/hr plus commission. Actual rate will be determined based off candidate's skill sets, years of experience, and other job-related factors. This range does not include benefits such as health insurance, paid time off, and 401K, if applicable."

Store Assistant Manager (F/T) The Store Assistant Manager is responsible for working with the Store Manager on all store operations. The Store Assistant Manager plays a vital role in guiding, developing, and motivating a team of brand advocates to ensure an exceptional customer experience that aligns with the company's brand values. Responsibilities ● Partner with the Store Manager to maximize profitability by ensuring that customer engagement, merchandising, operations, and community connection are all consistent and compliant with company standards. ● Create amazing customer experiences through strong client focus and collaboration, ensuring the team is motivated to deliver memorable experiences. ● Partner with the Store Manager to implement visual merchandising directives to maintain the company's brand strategies. ● Ensure appropriate replenishment of merchandise on the selling floor. ● Partner with the Store Manager to ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directive. ● Assist in various store operations, including training, operations, sales, visual merchandising, inventory management, store administration, cleaning duties when necessary, and customer service. ● Foster an environment of development and accountability. ● Process information or merchandise through the computer system and POS register system. ● Assist Store Manager in the selection and hiring of qualified candidates. ● Be flexible and occasionally perform work outside your specific role. Requirements ● Minimum of 3-5 years of retail experience. ● High school diploma or equivalent. ● Excellent organizational skills and the ability to coordinate people, resources, and services to address business goals and needs. ● Strong verbal and written communication skills. ● Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention. ● Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays. ● Understanding of how to develop staff with experience in staffing, coaching, counseling, etc. ● Ability to process information or merchandise through the computer system and POS register system. Benefits ● Medical, Dental, Vision Benefits & Flexible Spending Accounts ● Life & Short/Long-Term Disability Benefits ● 401K Eligibility over the age of 21 with Company match after 6 months of employment ● Paid time off benefits including paid vacation, sick time, voting ● Virtual Health Care ● 50% off employee discount and 40% off immediate family discount ● Friends and Family Discount Events ● Free shoe every season/quarter ● Employee Assistance Program ● Tuition Reimbursement Program ● Career Growth ● Employee Referral Program ● Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report. "The pay range of this position is $19.00-$22.50/hr plus commission. Actual rate will be determined based off candidate's skill sets, years of experience, and other job-related factors. This range does not include benefits such as health insurance, paid time off, and 401K, if applicable."

We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility. Overview of the Lead, Sales (Key Holder) role You will inspire customers to express themselves in their home. You will bring the brand to life for our customers by making it easy for them to discover products that best suit the way they entertain. You will drive sales by sparking connections and making lasting customers of the brand. Responsibilities · Create engaging experiences for customers by sharing expertise on enhancing your home · Provide daily support to the management team by performing opening and closing routines, register functions and back office procedures · Provide supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guests · Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manage-on- duty shifts · Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority · Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy Criteria · Effective communication, organization and leadership skills · Proven ability to motivate and influence others through personal actions and examples · 1-3 years retail sales experience with shift supervision experience preferred · 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required) Physical Requirements · Must be able to be mobile on the sales floor for extended periods of time · Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques · Full time associates are expected to have open availability to meet the needs of the business. · Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend** (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. **Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday). Our Mission Around Diversity, Equity & Inclusion We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated. Benefits Just for You This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $19.00-$21.00 per hour. Depending on your position and your location, here are a few highlights of what you might be eligible for: · A generous discount on all Williams-Sonoma, Inc. brands · A 401(k) plan and other investment opportunities · A wellness program that supports your physical, financial and emotional health · Paid vacations and holidays (full-time) · Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time) Your Journey in Continued Learning · Individual development plans and career pathing conversations · Annual performance appraisals · Cross-brand and cross-functional career opportunities · Online learning opportunities through brand specific resources and WSI University · Leadership development opportunities WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration This role is not eligible for relocation assistance. Williams-Sonoma, Inc. is an Equal Opportunity Employer. San Francisco Locations: Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility. Overview of the Lead, Sales (Key Holder) role You will inspire customers to express themselves in their home. You will bring the brand to life for our customers by making it easy for them to discover products that best suit the way they entertain. You will drive sales by sparking connections and making lasting customers of the brand. Responsibilities * Create engaging experiences for customers by sharing expertise on enhancing your home * Provide daily support to the management team by performing opening and closing routines, register functions and back office procedures * Provide supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guests * Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manage-on- duty shifts * Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority * Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy Criteria * Effective communication, organization and leadership skills * Proven ability to motivate and influence others through personal actions and examples * 1-3 years retail sales experience with shift supervision experience preferred * 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required) Physical Requirements * Must be able to be mobile on the sales floor for extended periods of time * Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques * Full time associates are expected to have open availability to meet the needs of the business. * Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday). Our Mission Around Diversity, Equity & Inclusion We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated. Benefits Just for You This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $19.00-$21.00 per hour. Depending on your position and your location, here are a few highlights of what you might be eligible for: * A generous discount on all Williams-Sonoma, Inc. brands * A 401(k) plan and other investment opportunities * A wellness program that supports your physical, financial and emotional health * Paid vacations and holidays (full-time) * Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time) Your Journey in Continued Learning * Individual development plans and career pathing conversations * Annual performance appraisals * Cross-brand and cross-functional career opportunities * Online learning opportunities through brand specific resources and WSI University * Leadership development opportunities WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration This role is not eligible for relocation assistance. Williams-Sonoma, Inc. is an Equal Opportunity Employer. San Francisco Locations: Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility. Overview of the Lead, Sales (Key Holder) role You will inspire customers to express themselves in their home. You will bring the brand to life for our customers by making it easy for them to discover products that best suit the way they entertain. You will drive sales by sparking connections and making lasting customers of the brand. Responsibilities * Create engaging experiences for customers by sharing expertise on enhancing your home * Provide daily support to the management team by performing opening and closing routines, register functions and back office procedures * Provide supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guests * Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manage-on- duty shifts * Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority * Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy Criteria * Effective communication, organization and leadership skills * Proven ability to motivate and influence others through personal actions and examples * 1-3 years retail sales experience with shift supervision experience preferred * 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required) Physical Requirements * Must be able to be mobile on the sales floor for extended periods of time * Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques * Full time associates are expected to have open availability to meet the needs of the business. * Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday). Our Mission Around Diversity, Equity & Inclusion We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated. Benefits Just for You This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $19.00 - $21.00 per hour. Depending on your position and your location, here are a few highlights of what you might be eligible for: * A generous discount on all Williams-Sonoma, Inc. brands * A 401(k) plan and other investment opportunities * A wellness program that supports your physical, financial and emotional health * Paid vacations and holidays (full-time) * Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time) Your Journey in Continued Learning * Individual development plans and career pathing conversations * Annual performance appraisals * Cross-brand and cross-functional career opportunities * Online learning opportunities through brand specific resources and WSI University * Leadership development opportunities WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration This role is not eligible for relocation assistance. Williams-Sonoma, Inc. is an Equal Opportunity Employer. San Francisco Locations: Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility. Overview of the Lead, Sales (Key Holder) role You will inspire customers to express themselves in their home. You will bring the brand to life for our customers by making it easy for them to discover products that best suit the way they entertain. You will drive sales by sparking connections and making lasting customers of the brand. Responsibilities · Create engaging experiences for customers by sharing expertise on enhancing your home · Provide daily support to the management team by performing opening and closing routines, register functions and back office procedures · Provide supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guests · Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manage-on- duty shifts · Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority · Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy Criteria · Effective communication, organization and leadership skills · Proven ability to motivate and influence others through personal actions and examples · 1-3 years retail sales experience with shift supervision experience preferred · 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required) Physical Requirements · Must be able to be mobile on the sales floor for extended periods of time · Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques · Full time associates are expected to have open availability to meet the needs of the business. · Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend** (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. **Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday). Our Mission Around Diversity, Equity & Inclusion We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated. Benefits Just for You This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $19.00 - $21.00 per hour. Depending on your position and your location, here are a few highlights of what you might be eligible for: · A generous discount on all Williams-Sonoma, Inc. brands · A 401(k) plan and other investment opportunities · A wellness program that supports your physical, financial and emotional health · Paid vacations and holidays (full-time) · Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time) Your Journey in Continued Learning · Individual development plans and career pathing conversations · Annual performance appraisals · Cross-brand and cross-functional career opportunities · Online learning opportunities through brand specific resources and WSI University · Leadership development opportunities WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration This role is not eligible for relocation assistance. Williams-Sonoma, Inc. is an Equal Opportunity Employer. San Francisco Locations: Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

Reports to Store Manager: As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when scheduled, in the capacity of the manager on duty. To be successful in this role the role you will: * Inspire store team to achieve their best performance * Execute to maximize growth and potential * Create an engaged and inclusive store environment * Elevate the customer experience through operational excellence * Exceed customer expectations in all interactions Leadership: * Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty. * Models company values and leads by example as an active coach. * Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business. * Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment. Performance: * Supports the management team in the achievement of store business plans, including sales, customer service and operational goals. * Understands how to leverage store reports to understand decisions made to drive the store business. * Participates in driving business outreach opportunities and communicates leads to Store Manager. * Identifies performance opportunities and partners with management team to contribute to development plans. Operational Excellence: * Partners with management team to ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise. * Assists management team with training store staff on all internal operational functions as assigned. * Stays informed on corporate communication, directives, initiatives, policies and procedures. * Supports the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned. Workplace: * Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued. * Supports a culture of learning and development, ensuring training tools are leveraged. * Serves as a role model to all store team members and provide enthusiastic motivational leadership. * Partners with management team to conduct regular store meetings ensuring all store team members are up to date with company directives. Customer Experience: * Assists in training the store team on the customer service expectations to create an exceptional customer experience, exceed customer expectations, and achieve a high Net Promoter Score. * Leverages customer feedback to prevent or resolve customer concerns. * Collaborates with the management team to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction. Qualifications: * Minimum of 1 year of Retail or Sales experience. * Creative individual who demonstrates good judgement and is tuned-into the pulse of the business. * Self-motivated, results oriented, strategic thinker. * Strong organizational and leadership skills. * Excellent written and verbal communication skills. * Demonstrates active listening and problem-solving skills. * Proven ability to train and develop high performing store teams. * Proficient in technology systems, applications, Microsoft Office, and video conferencing. * Ability to operate a computer and POS System. Physical Requirements * Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors. Pay Range: $18.28-$23.76 We take into consideration an individual's skills, background and experience in determining final salary. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable. You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Reports to Store Manager: As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when scheduled, in the capacity of the manager on duty. To be successful in this role the role you will: * Inspire store team to achieve their best performance - Execute to maximize growth and potential - Create an engaged and inclusive store environment - Elevate the customer experience through operational excellence - Exceed customer expectations in all interactions Leadership: * Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty. • Models company values and leads by example as an active coach. • Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business. • Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment. Performance: * Supports the management team in the achievement of store business plans, including sales, customer service and operational goals. • Understands how to leverage store reports to understand decisions made to drive the store business. • Participates in driving business outreach opportunities and communicates leads to Store Manager. • Identifies performance opportunities and partners with management team to contribute to development plans. Operational Excellence: * Partners with management team to ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise. • Assists management team with training store staff on all internal operational functions as assigned. • Stays informed on corporate communication, directives, initiatives, policies and procedures. * Supports the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned. Workplace: * Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued. • Supports a culture of learning and development, ensuring training tools are leveraged. • Serves as a role model to all store team members and provide enthusiastic motivational leadership. • Partners with management team to conduct regular store meetings ensuring all store team members are up to date with company directives. Customer Experience: * Assists in training the store team on the customer service expectations to create an exceptional customer experience, exceed customer expectations, and achieve a high Net Promoter Score. • Leverages customer feedback to prevent or resolve customer concerns. • Collaborates with the management team to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction. Qualifications: * Minimum of 1 year of Retail or Sales experience. • Creative individual who demonstrates good judgement and is tuned-into the pulse of the business. • Self-motivated, results oriented, strategic thinker. • Strong organizational and leadership skills. • Excellent written and verbal communication skills. • Demonstrates active listening and problem-solving skills. • Proven ability to train and develop high performing store teams. • Proficient in technology systems, applications, Microsoft Office, and video conferencing. • Ability to operate a computer and POS System. Pay Range: $19 - 21/hr depending on skill and experience Physical Requirements * Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors. You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications: • Minimum of 1 year of Retail or Sales experience. • Creative individual who demonstrates good judgement and is tuned-into the pulse of the business. • Self-motivated, results oriented, strategic thinker. • Strong organizational and leadership skills. • Excellent written and verbal communication skills. • Demonstrates active listening and problem-solving skills. • Proven ability to train and develop high performing store teams. • Proficient in technology systems, applications, Microsoft Office, and video conferencing. • Ability to operate a computer and POS System. Physical Requirements • Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors. You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law. Reports to Store Manager: As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when scheduled, in the capacity of the manager on duty. To be successful in this role the role you will: - Inspire store team to achieve their best performance - Execute to maximize growth and potential - Create an engaged and inclusive store environment - Elevate the customer experience through operational excellence - Exceed customer expectations in all interactions Leadership\: • Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty. • Models company values and leads by example as an active coach. • Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business. • Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment. Performance\: • Supports the management team in the achievement of store business plans, including sales, customer service and operational goals. • Understands how to leverage store reports to understand decisions made to drive the store business. • Participates in driving business outreach opportunities and communicates leads to Store Manager. • Identifies performance opportunities and partners with management team to contribute to development plans. Operational Excellence\: • Partners with management team to ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise. • Assists management team with training store staff on all internal operational functions as assigned. • Stays informed on corporate communication, directives, initiatives, policies and procedures. • Supports the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned. Workplace: • Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued. • Supports a culture of learning and development, ensuring training tools are leveraged. • Serves as a role model to all store team members and provide enthusiastic motivational leadership. • Partners with management team to conduct regular store meetings ensuring all store team members are up to date with company directives. Customer Experience: • Assists in training the store team on the customer service expectations to create an exceptional customer experience, exceed customer expectations, and achieve a high Net Promoter Score. • Leverages customer feedback to prevent or resolve customer concerns. • Collaborates with the management team to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction.

Qualifications: • Minimum of 1 year of Retail or Sales experience. • Creative individual who demonstrates good judgement and is tuned-into the pulse of the business. • Self-motivated, results oriented, strategic thinker. • Strong organizational and leadership skills. • Excellent written and verbal communication skills. • Demonstrates active listening and problem-solving skills. • Proven ability to train and develop high performing store teams. • Proficient in technology systems, applications, Microsoft Office, and video conferencing. • Ability to operate a computer and POS System. Physical Requirements • Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors. You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Reports to Store Manager: As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when scheduled, in the capacity of the manager on duty. To be successful in this role the role you will: - Inspire store team to achieve their best performance - Execute to maximize growth and potential - Create an engaged and inclusive store environment - Elevate the customer experience through operational excellence - Exceed customer expectations in all interactions Leadership\: • Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty. • Models company values and leads by example as an active coach. • Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business. • Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment. Performance\: • Supports the management team in the achievement of store business plans, including sales, customer service and operational goals. • Understands how to leverage store reports to understand decisions made to drive the store business. • Participates in driving business outreach opportunities and communicates leads to Store Manager. • Identifies performance opportunities and partners with management team to contribute to development plans. Operational Excellence\: • Partners with management team to ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise. • Assists management team with training store staff on all internal operational functions as assigned. • Stays informed on corporate communication, directives, initiatives, policies and procedures. • Supports the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned. Workplace: • Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued. • Supports a culture of learning and development, ensuring training tools are leveraged. • Serves as a role model to all store team members and provide enthusiastic motivational leadership. • Partners with management team to conduct regular store meetings ensuring all store team members are up to date with company directives. Customer Experience: • Assists in training the store team on the customer service expectations to create an exceptional customer experience, exceed customer expectations, and achieve a high Net Promoter Score. • Leverages customer feedback to prevent or resolve customer concerns. • Collaborates with the management team to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction. #zip

You're excited about this opportunity because you will... In partnership with the General Manager, ensure store meets or exceeds sales and contest goals. Meet payroll goals based on current trends Prioritize, plan and adjust schedules and daily agendas to meet business goals. Hold team accountable to achieving goals. In partnership with the General Manager, recruit, interview, and select qualified candidates to build a talent pipeline to achieve current and future business goals. Train and motivate all associates through on-going programs in sales, customer service and product knowledge Develop associates to assume increased levels of responsibility Assess performance and provide on-going feedback; Complete and deliver performance appraisals and development plans. Ensure team provides an exceptional customer experience in the store to achieve World Class Service standards. Maintain presence through effective floor management and ensure staff coverage in all areas of the store Maintain a safe work environment and ensure ongoing safety training and awareness Ensure store standards are met and maintained, i.e., visuals, cleanliness, signage, safety, etc. In partnership with the General Manager, manage store-operating procedures i.e., inventory levels and cash control to minimize store losses Responsible for ensuring the store meets company guidelines in opening and closing In partnership with the General Manager, monitor company assets through accurate inventory procedures Ensure associates comply with all Company policies and procedures Create and maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy Monitor assets through accurate inventory management procedures Why you will love working at Williams-Sonoma, Inc. We're a successful, fast-growing company with an entrepreneurial vibe A technologically and data-driven business Competitive salaries and comprehensive health benefits We're at the forefront of tech and retail, redefining technology for the next generation We're passionate about our internal and external clients and live/breathe the client experience We get to be creative daily A smart, experienced leadership team that wants to do it right and is open to new ideas We believe in autonomy and reward taking initiative We have fun! We're excited about you because... 2-3 years management experience. Specialty retail preferred. Proven ability to manage staff to meet and exceed sales, while meeting payroll goals. Proven ability to identify top talent and train/develop/retain great people. Proven ability to think through complex issues and allocate time to execute multiple tasks and changing priorities. Effective communication, organization and leadership skills. Proven ability to motivate and influence others through personal actions and examples. Proven ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation. Physical Requirements: Ability to be mobile on the sales floor for extended periods of time. Ability to operate POS system. Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend** (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. **Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday). Benefits: This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $55,000.00-$65,000.00 annual salary. Once you are here, you can look forward to a wide variety of benefits designed to help you grow, personally and professionally, to keep you healthy, to prepare you for the unexpected, to care for your family and to build a secure future. Depending on your position and your location, here's a look at what you might be eligible for: A generous discount on all Williams Sonoma Inc. brands through multiple shopping channels A 401(k) plan and other investment opportunities Paid vacations, holidays and other time-off programs Health benefits, including health, dental and vision insurance; health and dependent care tax-free spending accounts; medical, family and bereavement leave; same-sex domestic partner benefits; short- and long-term disability programs; life and travel insurance; an employee assistance program Tax-free commuter benefits A wellness program that supports your physical, financial and emotional health In-person and online learning opportunities through WSI University Cross-brand and cross-function career opportunities WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration This role is not eligible for relocation assistance. Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

Reports to Store Manager: As an Assistant Store Manager, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This includes working with your Store Manager to assist in recruiting, hiring, and training the store team members to deliver an exceptional customer experience. To be successful in this role the role you will: * Inspire store team to achieve their best performance * Execute to maximize growth and potential * Create an engaged and inclusive store environment * Elevate the customer experience through operational excellence * Exceed customer expectations in all interactions Leadership: * Partners with Store Manager to assist in leading store staff to achieve sales, service, and operational expectations. * Supports the Store Manager efforts to set clear performance expectations and to ensure the store team is trained in sales, customer service, and operations to meet company standard. * Models company values and leads by example as an active coach. * Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business opportunities. * Assists Store Manager in recruiting store staff and embraces diversity by contributing to an inclusive store environment. Performance: * Supports the Store Manager in the achievement of store business plans, including sales, customer service and operational goals. * Assists in developing game plans and following up on execution to maximize sales and drive consistent performance results. * Partners with Store Manager to present opportunities with fact-based information and recommendations while leveraging data (store reports) to make the right decisions. * Participates in driving business outreach opportunities and communicate leads to Store Manager, Multi-Unit Manager and Business Outreach team. * Identifies performance opportunities and assists in development of a plan to address and manage issues effectively. Operational Excellence: * Partners with Store Manager to ensure store schedule accuracy and proper staffing to effectively execute initiatives and operational tasks, while maintaining proper sales coverage to deliver on the customer promise. * Assists with training store staff on all internal operational functions. * Stays informed on corporate communication, directives, initiatives, and policies and procedures. * Supports the Store Manager with the implementation of store programs to increase efficiencies in sales, service, operations, and branding. Workplace: * Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued. * Supports a culture of learning and development, ensuring training tools are leveraged. * Serves as a role model to all store team members and provide enthusiastic motivational leadership. * Assists in creating a steady pipeline of external talent through recruitment. * Partners with Store Manager to conduct regular store meetings ensuring all store team members are up to date with all company directives. Customer Experience: * Assists with training the store team on the customer service expectations to create an exceptional customer experience. * Supports the Manager to lead the store team to exceed customer expectations and achieve a high Net Promoter Score. * Leverages all customer feedback to take appropriate actions and prevent or resolve customer concerns. * Collaborates with the Manager to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction. Qualifications: * Minimum of 2 years of Retail or Sales experience. * Creative individual who demonstrates good judgement and is tuned-into the pulse of the business. * Self-motivated, results oriented, strategic thinker. * Strong organizational and leadership skills. * Excellent written and verbal communication skills. * Demonstrates active listening and problem-solving skills. * Proven ability to train and develop high performing store teams. * Proficient in technology systems, applications, Microsoft Office, and video conferencing. * Ability to operate a computer and POS System. Physical Requirements * Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors. Pay Range: $20.10-$26.14 We take into consideration an individual's skills, background and experience in determining final salary. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable. You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.

Reports to Store Manager: As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when scheduled, in the capacity of the manager on duty. To be successful in this role the role you will: * Inspire store team to achieve their best performance - Execute to maximize growth and potential - Create an engaged and inclusive store environment - Elevate the customer experience through operational excellence - Exceed customer expectations in all interactions Leadership: * Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty. • Models company values and leads by example as an active coach. • Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business. • Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment. Performance: * Supports the management team in the achievement of store business plans, including sales, customer service and operational goals. • Understands how to leverage store reports to understand decisions made to drive the store business. • Participates in driving business outreach opportunities and communicates leads to Store Manager. • Identifies performance opportunities and partners with management team to contribute to development plans. Operational Excellence: * Partners with management team to ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise. • Assists management team with training store staff on all internal operational functions as assigned. • Stays informed on corporate communication, directives, initiatives, policies and procedures. * Supports the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned. Workplace: * Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued. • Supports a culture of learning and development, ensuring training tools are leveraged. • Serves as a role model to all store team members and provide enthusiastic motivational leadership. • Partners with management team to conduct regular store meetings ensuring all store team members are up to date with company directives. Customer Experience: * Assists in training the store team on the customer service expectations to create an exceptional customer experience, exceed customer expectations, and achieve a high Net Promoter Score. • Leverages customer feedback to prevent or resolve customer concerns. • Collaborates with the management team to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction. Qualifications: * Minimum of 1 year of Retail or Sales experience. • Creative individual who demonstrates good judgement and is tuned-into the pulse of the business. • Self-motivated, results oriented, strategic thinker. • Strong organizational and leadership skills. • Excellent written and verbal communication skills. • Demonstrates active listening and problem-solving skills. • Proven ability to train and develop high performing store teams. • Proficient in technology systems, applications, Microsoft Office, and video conferencing. • Ability to operate a computer and POS System. Pay Range: $19 - 24/hr, depending on skill and experience Physical Requirements * Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors. You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.