Requirements Manager jobs at The RealReal

The Manager, FP&A is responsible for supporting departments within the Enterprise, focusing on financial operations of the Technology and Telecommunications businesses. This involves budgeting/forecasting, telecommunications billing, procurement, asset management and vendor management. This role is also responsible for assisting IT financial management with analysis of Operating and Capital Expenses and assisting with monitoring cost control and department initiatives. This position will also provide financial support for other departments in the Enterprise as needed. Responsible for supporting the departments' expense budget and forecast process by working with various departments to help distribute, prepare, and consolidate budgets, forecasts, and related reports. Monitors departments' performance. Prepares monthly budget variance reporting package, including analyzing and explaining budget versus actual results Assists in the forecast process, using data received by engaging department heads, in addition to analyzing past and present trends to project future expenses. Input new forecast into system, and analyze change from budget and previous forecast Performs ad-hoc financial analysis as required from CFO, CIO, VP IT Finance or department heads Enforces accurate time tracking for all operating and capital projects Assists in ensuring proper coding and prompt payment of all department invoices Lends a proactive expense control mindset Negotiates and maintains maintenance contracts for all hardware and software Oversees member(s) of accounting team. Assist Corporate and Brand Controllers, as well as VP IT Finance, with monthly close Leads process improvement and policy development initiatives that impact the function Helps to organize and manage IT asset management program Works on complex issues where analysis of situations or data requires an in-depth knowledge of the company and financial concepts Ensures effective communication and collaboration between business functions on all financial matters Shows a commitment to continual self-improvement in order to learn and stay current with financial, Information Technology and procurement processes and best practices Other Duties and Assigned Qualifications Bachelor's degree in Business, Accounting, Finance, Economics or related field or relevant years of experience. 5+ years of experience in a Finance or Accounting position required, with exposure to financial support for Information Technology and/or procurement highly preferred 1-2 years supervisory experience Excellent written and verbal communication skills; Ability to present information and ideas clearly and concisely Delivers informative well-organized presentations Strong quantitative, analytical, problem solving, organizational, communication and interpersonal skills required. Attention to detail is a must Ability to work effectively with all levels of management and staff in a collaborative environment Must possess the ability to ensure confidentiality and exercise considerable discretion in dealing with data and others Strong PC skills: Must have proficiency with all Microsoft Office products, including Word, Excel, PowerPoint Possess technological skills sufficient to manage and build multiple databases, reports and workbooks Experience with billing and/or analysis of Cloud platforms preferred (Oracle Financials and Oracle EPM) is a plus The expected salary range for this position is $105,000-$115,000. The actual compensation will be determined by experience and other factors permitted by the law. To ensure that we remain an employer of choice, we offer comprehensive and competitive health, wellness, and other benefits to regular and full-time team members. Benefits vary by location, average hours, and time with the company. Benefits for this location include*: Medical, dental, vision, life and disability insurance for the associate and family (if applicable) Flexible Spending Account Health Savings Account 401k retirement program Mental health resources / Employee Assistance Program Flexible paid vacation time 6 paid holidays 30% employee discount across our family of brands Potential eligibility for annual merit-based wage increase, if applicable *Exact benefit terms, conditions, and eligibility requirements are governed by official plan documents and are subject to applicable law. In addition, the Company reserves the right to change the terms and conditions and to terminate these and other plans and programs at any time. California residents - please see our California Privacy Rights Notice for Job Applicants

Mission Statement: We are Black Rifle Coffee Company, a veteran-founded company serving premium, fresh-roasted coffee to people who love America. We have a love for coffee, dogs, the outdoors, America, and most importantly, our customers! We are more than a product and more than a company; we are a culture. A culture full of motivated people who roll up their sleeves and get the job done with integrity, love, innovation, and radical transparency. Join us as we take action on our commitment to provide quality coffee and give back to the veteran and first responder communities and those who support it. Job Summary The Manager of FP&A is a key member of the Finance team, responsible for driving financial planning, analysis, and reporting with a particular focus on Operations and Cost of Goods Sold (COGS). This role will support areas such as warehousing, logistics, transportation, fulfillment, and margin visibility across channels, customers, and products. The FP&A Manager will also play a supporting role in the growth of our Amazon business, including analysis of promotional strategies, cost comparisons, and revenue forecasting. This high-impact, cross-functional role partners closely with Finance, Operations, Accounting, IT, and commercial teams to enhance financial accuracy, strengthen data integrity, develop automated reporting solutions, and enable data-driven decision-making. The ideal candidate demonstrates strong financial acumen, exceptional analytical ability, and the capability to turn complex datasets into actionable insights. Job Details Key Responsibilities: Serve as a strategic finance partner to the Operations team, with emphasis on shipping, logistics, and fulfillment. Support annual budgeting, monthly forecasting, and month-end close processes for key operational areas. Lead monthly margin reporting by channel; develop enhanced margin visibility reporting tools and dashboards. Maintain and improve reporting for performance monitoring, variance analysis, and product/category-level profitability. Manage and analyze margins at the customer, channel, and product levels. Support Amazon channel performance through pricing analysis, promotional planning, and revenue forecasting. Assist with cost comparisons and financial evaluation of Amazon fulfillment and DTC fulfillment strategies. Design and implement automated BI-driven reporting solutions to streamline financial workflows. Evaluate existing processes, identify inefficiencies, and implement automation to improve speed and data accuracy. Ensure data consistency and integrity across financial systems and reports. Partner closely with Operations, Accounting, IT, and other teams to align financial insights with business objectives. Contribute to process improvement initiatives across the finance function. Education and Skill Requirements Bachelor's degree in Finance, Accounting, or related discipline. 5+ years of experience in financial analysis, financial reporting, or business intelligence. Advanced Excel proficiency (expert level). Strong understanding of GAAP, financial reporting structures, and forecasting methodologies. Experience with BI tools, dashboards, and data modeling. Ability to translate business needs into clear analytical and reporting requirements. Proficiency with NetSuite or similar ERP systems. Excellent verbal and written communication skills, including the ability to present to senior leadership. High attention to detail and an ability to thrive in a fast-paced, deadline-driven environment. U.S. military veteran status is a plus. Position Type/Expected Hours of Work/Physical Requirements Full-time position; may occasionally require extended hours, including nights or weekends. Regularly required to sit or stand, communicate clearly, and use hands for computer/keyboard operation. Must be able to perform tasks requiring close vision. Light travel may be required. Regular, predictable attendance is essential. Work environment includes moderate office noise (computers, printers, phones). Must be able to sit at a computer workstation for extended periods. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Agency Disclaimer: Black Rifle Coffee Company does not accept unsolicited resumes from staffing agencies, search firms, or third parties. Any resume submitted in the absence of a signed agreement will become the property of Black Rifle Coffee Company, and no fee will be paid. Please do not contact our team regarding recruiting services.

As an Onboarding Manager, you'll play a critical role in implementing Affinity for leading Venture Capital and Private Equity firms. You'll guide customers through onboarding-from kickoff to go-live-ensuring a smooth, organized, and impactful start that sets them up for long-term success. This role blends project management, client education, and consultative delivery. You'll manage up to 20 concurrent onboarding projects-each typically 4-6 weeks in duration-working closely with senior team members and cross-functional partners to ensure every implementation stays on track, on time, and aligned to the project plan. What You'll Do Own 15-20 concurrent customer implementations from kickoff to go-live Manage a structured 4-6 week onboarding process for each customer: kickoff, data migration, configuration, training, go-live, and handoff to Customer Success You'll be assigned to a specific customer tier (Cohort, Silver, Gold, or Platinum) which determines your engagement model and touchpoint cadence Spend ~60% of your time on customer-facing work (calls, training, support), ~30% on project coordination, and ~10% on strategic initiatives (refining playbooks, building templates) Translate customer workflows into Affinity configurations Conduct discovery to understand how each firm manages deal flow, tracks relationships, and reports to stakeholders Configure Affinity to match their processes: build custom fields, set up pipeline stages, establish automations, and define user permissions Tailor implementations based on firm type-a seed VC tracking hundreds of early conversations needs different setup than a PE firm managing 20 active deals Keep implementations on track and proactively address risks Monitor daily: Are customers completing pre-work? Are integrations on schedule? Are there blockers? Identify risk signals early (low engagement, delayed data exports, scope creep) and take corrective action before they impact go-live timelines Maintain managing dependencies and customer expectations Drive adoption through hands-on training and enablement Lead role-based training sessions: admins learn configuration and reporting; end users learn daily workflows (logging meetings, updating deals, finding warm intros) Use a "show, do, review" approach-demonstrate features, guide customers through exercises, and answer questions in real time Goal: 80%+ of users actively using Affinity within the first week post-launch Coordinate cross-functionally to deliver smooth implementations Partner with Integrations Engineering on complex data migrations and API setups Conduct Transition Calls with Customer Success Managers 1-2 weeks pre-launch, sharing detailed context on goals, stakeholders, configuration decisions, and expansion opportunities Run Launch Validation sessions post-go-live to confirm everything works and troubleshoot day-one issues Flag product gaps and customer feedback to Product team Handle configuration, data imports, and user setup Build customer instances: create custom fields, configure workflows, set up automations, establish permissions Manage data imports from legacy systems (CRMs, spreadsheets) and troubleshoot common issues like duplicates and mismatched fields Set up user accounts and ensure everyone can log in before training begins Contribute to continuous improvement Share patterns from your implementations to refine onboarding playbooks, training materials, and processes Occasionally support strategic projects like piloting new training formats or building tier-specific templates Qualifications Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Affinity, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't perfectly align with the qualifications above, we encourage you to apply anyways. You may be just the right candidate for this or other roles. 2-4 years of experience in SaaS onboarding, implementation, customer success, or project management Strong project management discipline: you naturally track deliverables, anticipate dependencies, and know when to escalate Excellent organizational skills with a system for managing 20 concurrent projects without dropping details Client-facing polish: you can lead a kickoff with a Managing Partner, then train a junior analyst-adapting your style to the audience Bias toward action: when issues arise, you proactively reach out, offer solutions, and escalate when needed Change management instincts: you help customers adopt new technology by anticipating resistance and celebrating early wins Technical aptitude: comfortable learning software quickly and troubleshooting basic technical issues Nice to have: knowledge of Private Capital (Venture Capital, Private Equity, investment workflows), familiarity with CRM platforms (Salesforce, HubSpot), or experience working with financial services clients Bachelor's degree or equivalent experience Work Location: Remote or San Francisco For those located in SF, for this role we're embracing a hub-hybrid model, designed to balance flexibility with meaningful in-person collaboration. Team members within commuting distance are expected in-office 2-3 days per week, typically Tuesday through Thursday. We believe great things happen when people come together intentionally to connect, create, and build momentum as a team. What you'll enjoy at Affinity: We live our values: As owners, we take pride in everything we do. We embrace a growth mindset, engage in respectful candor, act as playmakers, and "taste the soup" by diving deep into experiences to create the best outcomes for our colleagues and clients. Health Benefits: We cover your medical, dental, and vision insurance premiums with comprehensive PPO, HDHP and HMO options (in CA), and offer flexible personal & sick days to support your well-being. Retirement Planning: We offer a 401(k) plan to help you plan for your future. Learning & Development: We provide an annual education budget and a comprehensive L&D program. Wellness Support: We reimburse monthly for things like home internet, meals, and wellness memberships/equipment to support your overall health and happiness. Team Connection: Virtual team-building activities and socials to keep our team connected, because building strong relationships is key to success. Please note that the role compensation details below reflect the base salary only and do not include any variable pay, equity, or benefits. This represents the salary range that Affinity believes, in good faith, at the time of this posting, that it will pay for the posted job. A reasonable estimate of the current range is $55,000 - $94,000 USD Base. In addition, this position is also eligible to receive Commission based on departmental KPIs. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training. About Affinity With more than 3,000 customers worldwide and backed by some of Silicon Valley's best firms, Affinity has raised $120M to empower dealmakers to find, manage, and close more deals. How? Our Relationship Intelligence platform uses the wealth of data exhaust from trillions of interactions between Investment Bankers, Venture Capitalists, Consultants, and other strategic dealmakers to deliver automated relationship insights that drive over 450,000 deals every month. We are are proud to have received Inc. and Fortune Best Workplaces awards as well as to be Great Places to Work certified for the last 5 years running. Join us on our mission to make it possible for anyone to cultivate and fully harness their network to succeed. We use E-Verify Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit *********************

Where Conviviality is at work. Pernod Ricard is a global premium spirits and wine company. We're the team behind leading brands such as ABSOLUT Vodka, Jameson Irish Whiskey, Malibu, Kahlúa Liqueur, The Glenlivet Gin, and Skrewball whiskey, as well as many more superior wines and exquisite champagnes! Working at Pernod Ricard is all about igniting conviviality in all that we do. Derived from the French word, convivialité…it means human connection, authenticity, friendly, and jovial. Conviviality is energy and spirit with a splash of je ne sais quoi and is a core philosophy around how we live and work at Pernod Ricard. Guided by our 4 core values: (1) grounded in the real; (2) fiercely authentic; (3) passion for challenge; and (4) connected beyond borders; we are team players, dream makers, trailblazers, movers and (cocktail) shakers. We have a passion for living life to the fullest, making new friends every day, and realizing our potential as people and as a business! The salary range for this role, based in New York, is $107,360.00 to $134,200.00. The range will vary if outside of this location. Base salaries are determined during our interview process, by assessing a candidate's experience, skills against internal peers and against the scope and responsibilities of the position. Job Summary Are you passionate about bringing bold ideas to life and driving innovation that shapes the future of consumer experiences? As an Innovation Manager, you'll play a pivotal role in launching new products across the U.S. market ensuring they're market-ready, performance-optimized, and aligned with business priorities. This role offers the opportunity to collaborate across global and national teams, manage cross-functional workstreams, and contribute meaningfully to how innovation fuels growth. Join us in transforming creativity into scaled commercial success. Who will love this job This role is perfect for a strategic thinker with a portfolio lens-someone who sees the bigger picture and understands how each initiative ladders up to broader business goals. You thrive in fast-paced environments and excel at connecting the dots across teams to drive impact. You're highly organized, collaborative, and passionate about operational & executional excellence. You bring a strong commercial mindset, an enterprise-wide perspective, and know how to turn insights into action that moves the business forward. If you're energized by aligning cross-functional efforts, influencing stakeholders, and seeing your work come to life in the market, this role is for you. What you'll do Execution Excellence & Commercial Readiness * Partner with the Innovation Director and Brand teams to align on commercial priorities for new product launches across all channels (e.g., liquor, grocery, mass, convenience). * Support Brand and Market Performance teams to position Year 2 innovations for sustained growth. * Lead coordination and timely delivery of sales tools, programming assets, and communication materials to ensure executional readiness. * Manage the U.S. sales sample process for innovation sell-in, including logistics and timing in collaboration with Global Innovation and Brand teams. * Drive asset availability and content organization across internal platforms (e.g., Content Cloud, Teams, SharePoint). * Integrate innovation into annual planning cycles and key programming timeframes to ensure sufficient focus and share-of-mind. KPI & Performance Management * Monitor innovation performance across key milestones (90/180/365 days), ensuring visibility and alignment across brand and commercial teams. * Support forecast benchmarking and commercial KPI development (e.g., distribution, depletions) in partnership with Market Performance and Innovation Director. * Collaborate with Marketing and Commercial Excellence teams to optimize post-launch programming and drive impact. * Serve as the innovation lead for NielsenIQ data management, ensuring accurate item coding and performance tracking. Cross-Functional Innovation Alignment * Champion innovation visibility across teams, serving as the connective link between Brand, Sales, and Field/Trade Marketing. * Represent the innovation portfolio in cross-functional forums, providing actionable feedback on launch performance and execution gaps. * Support forecasting frameworks for innovation business cases and ensure milestone delivery throughout the Stage Gate Governance process. * Participate in S&OP product review calls to ensure alignment between Supply/Operations, Global Innovation, and U.S. Brand teams. Communication & Stakeholder Engagement * Co-develop national selling materials and launch execution playbooks with Brand teams to support consistent and compelling sell-in. * Maintain internal communication cadence to share updates on innovation pipeline, asset availability, programming changes, and product specifications. * Contribute to internal executive meetings to ensure innovation visibility and strategic alignment across stakeholders. What's in it for me? Being part of an inclusive and diverse company where professional development and internal career mobility is front-and-center to our talent strategy. This means your career at Pernod Ricard has many possibilities. You'll be part of a culture that celebrates the rich diversity of our people across the globe and be part of our long-standing commitment to making exceptional products, giving back to our communities, and honoring our responsibility to preserve the environment. Required qualifications * Bachelor's degree in Marketing, Business, or related field (MBA a plus). * Minimum 5+ years of experience in commercial, trade marketing, sales planning, or innovation execution. * Experience with product launch planning, retail activation, and performance tracking. * Proficiency in Microsoft Office (Excel, PowerPoint), digital collaboration tools (Teams, SharePoint), PowerBI and Nielsen systems * Experience with stage-gate frameworks, commercialization processes, and KPI ownership. * Experience in Bev-Alc or CPG industries. When you join Pernod Ricard, you'll experience a workplace that is rich in heritage, driven by our iconic brands and a long-standing commitment to sustainability, safety, and giving back to the people and communities where we work. We know that happiness at work starts with that feeling of belonging you get from an inclusive culture where being uniquely you is celebrated. Our values are lived, they drive our behaviors, and it's what brings our culture to life. Our work philosophy celebrates the magic of human connection with the flexibility needed to provide one's most meaningful contribution. We offer a flexible work policy, with most of our positions offering a hybrid option with flexibility to work remotely 2 days a week. As a global employer, we understand that not everyone's working hours are the same, and we empower our employees to work the hours that make the most sense for them and their team's schedules. We offer employees great benefits and perks to toast to a life filled with support. Check out PRUSABenefits.com for details. Pernod Ricard USA is an Equal Opportunity Employer. It employs qualified individuals based solely on ability, training, and experience, and does not and will not, discriminate for or against any employee or applicant for employment or promotion based upon actual or perceived race, color, religion, sex, age, disability, national origin, citizenship, marital status, sexual orientation, gender identity, genetic information, military service or any other classification protected by law. Offers will be subject to United States local terms. Pernod Ricard USA is committed to the full inclusion of all qualified individuals. As part of this commitment, Pernod Ricard USA will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. To request reasonable accommodation during the application process, contact us at PR_NA_***********************************. Job Posting End Date: Target Hire Date: 2025-12-01 Target End Date:

At TVS, we believe in more than just making high-quality food productswe believe in making a difference. Our mission is to provide meaningful employment for a vocationally diverse workforce while delivering products our customers can trust. If youre passionate about food safety, team leadership, and creating a clean, safe environment that supports both people and products, wed love for you to join us as our next Sanitation Manager. What Youll Do As Sanitation Manager, youll lead our sanitation program and ensure that every part of our facility meets the highest standards of cleanliness and compliance. Youll play a hands-on leadership roleguiding, training, and empowering your team while partnering across departments to strengthen our food safety culture. Key areas youll lead include: Leadership & Team Development Train, coach, and empower sanitation staff, including vocational employees, while building a strong, inclusive team culture. Sanitation Operations Oversee facility and equipment sanitation, allergen cleaning, and master sanitation schedules to ensure compliance and efficiency. Regulatory Compliance Maintain readiness for audits (SQF, FDA, USDA, customer) and ensure documentation, verification, and safety standards are always met. Continuous Improvement Identify opportunities to improve processes, reduce risks, and champion a culture of accountability and food safety across all teams. What Were Looking For 35 years of sanitation leadership experience in food manufacturing (allergen-sensitive environments a plus). Strong knowledge of FSMA, USDA, FDA, and GFSI (SQF preferred). Proven ability to lead and motivate a diverse workforce with a coaching mindset. Hands-on experience with sanitation validation, verification, and allergen control. Excellent organizational, communication, and problem-solving skills. Flexibility to work nights, weekends, and holidays as needed. Bachelors degree in Food Science, Microbiology, or related field preferredbut equivalent experience welcomed. Why Youll Love Working Here Be part of a mission-driven organization that values inclusion, empowerment, and opportunity for all. Lead a team where your leadership directly impacts food safety, quality, and community impact. Enjoy competitive pay, comprehensive benefits, and opportunities for professional growth. Work in a culture where collaboration, respect, and continuous improvement are celebrated. This position can be flexible with working hours! Looking for someone who can be present for half of our day shift and half of our evening shift, but hours are negotiable! Why TVS? At TVS, were more than just a production facility were a mission-driven team that values people. Heres what we offer: Competitive Pay - annual market rate evaluation Health, Dental, and Vision Insurance Paid Time Off & Holidays Opportunities for Growth & Advancement Supportive and Inclusive Workplace Physical Requirements This role requires working in wet, humid, cold, or hot environments, frequent standing, bending, kneeling, climbing, and lifting up to 50 lbs. Use of PPE and adherence to all safety procedures is essential. Ready to make an impact? Apply today and help us strengthen food safety, empower people, and deliver excellence at TVS!

At TVS, we believe in more than just making high-quality food products-we believe in making a difference. Our mission is to provide meaningful employment for a vocationally diverse workforce while delivering products our customers can trust. If you're passionate about food safety, team leadership, and creating a clean, safe environment that supports both people and products, we'd love for you to join us as our next Sanitation Manager. What You'll Do As Sanitation Manager, you'll lead our sanitation program and ensure that every part of our facility meets the highest standards of cleanliness and compliance. You'll play a hands-on leadership role-guiding, training, and empowering your team while partnering across departments to strengthen our food safety culture. Key areas you'll lead include: Leadership & Team Development - Train, coach, and empower sanitation staff, including vocational employees, while building a strong, inclusive team culture. Sanitation Operations - Oversee facility and equipment sanitation, allergen cleaning, and master sanitation schedules to ensure compliance and efficiency. Regulatory Compliance - Maintain readiness for audits (SQF, FDA, USDA, customer) and ensure documentation, verification, and safety standards are always met. Continuous Improvement - Identify opportunities to improve processes, reduce risks, and champion a culture of accountability and food safety across all teams. What We're Looking For 3-5 years of sanitation leadership experience in food manufacturing (allergen-sensitive environments a plus). Strong knowledge of FSMA, USDA, FDA, and GFSI (SQF preferred). Proven ability to lead and motivate a diverse workforce with a coaching mindset. Hands-on experience with sanitation validation, verification, and allergen control. Excellent organizational, communication, and problem-solving skills. Flexibility to work nights, weekends, and holidays as needed. Bachelor's degree in Food Science, Microbiology, or related field preferred-but equivalent experience welcomed. Why You'll Love Working Here Be part of a mission-driven organization that values inclusion, empowerment, and opportunity for all. Lead a team where your leadership directly impacts food safety, quality, and community impact. Enjoy competitive pay, comprehensive benefits, and opportunities for professional growth. Work in a culture where collaboration, respect, and continuous improvement are celebrated. This position can be flexible with working hours! Looking for someone who can be present for half of our day shift and half of our evening shift, but hours are negotiable! Why TVS? At TVS, we're more than just a production facility - we're a mission-driven team that values people. Here's what we offer: 💵 Competitive Pay - annual market rate evaluation ❤️ Health, Dental, and Vision Insurance 🌴 Paid Time Off & Holidays 📈 Opportunities for Growth & Advancement 💬 Supportive and Inclusive Workplace Physical Requirements This role requires working in wet, humid, cold, or hot environments, frequent standing, bending, kneeling, climbing, and lifting up to 50 lbs. Use of PPE and adherence to all safety procedures is essential. 👉 Ready to make an impact? Apply today and help us strengthen food safety, empower people, and deliver excellence at TVS!

As an Onboarding Manager, you'll play a critical role in implementing Affinity for leading Venture Capital and Private Equity firms. You'll guide customers through onboarding-from kickoff to go-live-ensuring a smooth, organized, and impactful start that sets them up for long-term success. This role blends project management, client education, and consultative delivery. You'll manage up to 20 concurrent onboarding projects-each typically 4-6 weeks in duration-working closely with senior team members and cross-functional partners to ensure every implementation stays on track, on time, and aligned to the project plan. What You'll Do Own 15-20 concurrent customer implementations from kickoff to go-live Manage a structured 4-6 week onboarding process for each customer: kickoff, data migration, configuration, training, go-live, and handoff to Customer Success You'll be assigned to a specific customer tier (Cohort, Silver, Gold, or Platinum) which determines your engagement model and touchpoint cadence Spend ~60% of your time on customer-facing work (calls, training, support), ~30% on project coordination, and ~10% on strategic initiatives (refining playbooks, building templates) Translate customer workflows into Affinity configurations Conduct discovery to understand how each firm manages deal flow, tracks relationships, and reports to stakeholders Configure Affinity to match their processes: build custom fields, set up pipeline stages, establish automations, and define user permissions Tailor implementations based on firm type-a seed VC tracking hundreds of early conversations needs different setup than a PE firm managing 20 active deals Keep implementations on track and proactively address risks Monitor daily: Are customers completing pre-work? Are integrations on schedule? Are there blockers? Identify risk signals early (low engagement, delayed data exports, scope creep) and take corrective action before they impact go-live timelines Maintain managing dependencies and customer expectations Drive adoption through hands-on training and enablement Lead role-based training sessions: admins learn configuration and reporting; end users learn daily workflows (logging meetings, updating deals, finding warm intros) Use a "show, do, review" approach-demonstrate features, guide customers through exercises, and answer questions in real time Goal: 80%+ of users actively using Affinity within the first week post-launch Coordinate cross-functionally to deliver smooth implementations Partner with Integrations Engineering on complex data migrations and API setups Conduct Transition Calls with Customer Success Managers 1-2 weeks pre-launch, sharing detailed context on goals, stakeholders, configuration decisions, and expansion opportunities Run Launch Validation sessions post-go-live to confirm everything works and troubleshoot day-one issues Flag product gaps and customer feedback to Product team Handle configuration, data imports, and user setup Build customer instances: create custom fields, configure workflows, set up automations, establish permissions Manage data imports from legacy systems (CRMs, spreadsheets) and troubleshoot common issues like duplicates and mismatched fields Set up user accounts and ensure everyone can log in before training begins Contribute to continuous improvement Share patterns from your implementations to refine onboarding playbooks, training materials, and processes Occasionally support strategic projects like piloting new training formats or building tier-specific templates Qualifications Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Affinity, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't perfectly align with the qualifications above, we encourage you to apply anyways. You may be just the right candidate for this or other roles. 2-4 years of experience in SaaS onboarding, implementation, customer success, or project management Strong project management discipline: you naturally track deliverables, anticipate dependencies, and know when to escalate Excellent organizational skills with a system for managing 20 concurrent projects without dropping details Client-facing polish: you can lead a kickoff with a Managing Partner, then train a junior analyst-adapting your style to the audience Bias toward action: when issues arise, you proactively reach out, offer solutions, and escalate when needed Change management instincts: you help customers adopt new technology by anticipating resistance and celebrating early wins Technical aptitude: comfortable learning software quickly and troubleshooting basic technical issues Nice to have: knowledge of Private Capital (Venture Capital, Private Equity, investment workflows), familiarity with CRM platforms (Salesforce, HubSpot), or experience working with financial services clients Bachelor's degree or equivalent experience Work Location: Remote or San Francisco For those located in SF, for this role we're embracing a hub-hybrid model, designed to balance flexibility with meaningful in-person collaboration. Team members within commuting distance are expected in-office 2-3 days per week, typically Tuesday through Thursday. We believe great things happen when people come together intentionally to connect, create, and build momentum as a team. What you'll enjoy at Affinity: We live our values: As owners, we take pride in everything we do. We embrace a growth mindset, engage in respectful candor, act as playmakers, and "taste the soup" by diving deep into experiences to create the best outcomes for our colleagues and clients. Health Benefits: We cover your medical, dental, and vision insurance premiums with comprehensive PPO, HDHP and HMO options (in CA), and offer flexible personal & sick days to support your well-being. Retirement Planning: We offer a 401(k) plan to help you plan for your future. Learning & Development: We provide an annual education budget and a comprehensive L&D program. Wellness Support: We reimburse monthly for things like home internet, meals, and wellness memberships/equipment to support your overall health and happiness. Team Connection: Virtual team-building activities and socials to keep our team connected, because building strong relationships is key to success. Please note that the role compensation details below reflect the base salary only and do not include any variable pay, equity, or benefits. This represents the salary range that Affinity believes, in good faith, at the time of this posting, that it will pay for the posted job. A reasonable estimate of the current range is $55,000 - $94,000 USD Base. In addition, this position is also eligible to receive Commission based on departmental KPIs. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training. About Affinity With more than 3,000 customers worldwide and backed by some of Silicon Valley's best firms, Affinity has raised $120M to empower dealmakers to find, manage, and close more deals. How? Our Relationship Intelligence platform uses the wealth of data exhaust from trillions of interactions between Investment Bankers, Venture Capitalists, Consultants, and other strategic dealmakers to deliver automated relationship insights that drive over 450,000 deals every month. We are are proud to have received Inc. and Fortune Best Workplaces awards as well as to be Great Places to Work certified for the last 5 years running. Join us on our mission to make it possible for anyone to cultivate and fully harness their network to succeed. We use E-Verify Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit *********************

A New Landmark Store. A Timeless Career Opportunity. At REEDS Jewelers, we believe that every milestone deserves to be celebrated, and every moment honored with meaning. As we approach our 79th anniversary, we are proud to open our newest luxury retail destination at Fenton in Cary, NC-a premier, walkable urban village blending luxury retail, chef-driven dining, upscale living, and entertainment in one of the Southeast's most dynamic markets. Fenton is a mixed-use development designed to elevate the retail experience-bringing together national brands, local favorites, and modern amenities just minutes from downtown Raleigh and Research Triangle Park. This location will feature top luxury brands and offers immense opportunity for sales success within a growing and vibrant community. The Raleigh-Durham area was ranked among the Top 10 Best Places to Live by U.S. News & World Report (2024-2025) and is one of the fastest-growing cities in the Southeast. This market presents unparalleled potential for both personal and professional growth. As one of the largest national family-owned jewelers in the country, REEDS is proud to honor our values and legacy while remaining forward-leaning, modernized, and always growing. We are seeking a Timepiece Manager to join our store leadership team. This role is ideal for a dynamic and passionate retail professional who thrives in a fast-paced luxury environment and is eager to lead sales performance and product knowledge efforts for our fashion and timepiece categories. Key Responsibilities Client Experience & Sales Leadership * Set the tone for a luxury retail experience by delivering personalized, consultative service and inspiring the team to do the same. * Consistently exceed individual and store sales goals across fine timepieces and fashion jewelry categories. * Lead with a hospitality mindset-anticipate client needs, maintain meaningful follow-up, and utilize clienteling tools to build lasting relationships. * Create a refined and welcoming atmosphere that reflects the prestige of our brand and the elegance of our product offering. * Ensure seamless client flow and a tailored experience by aligning the right associate with the right guest moment. Luxury Product Expertise & Team Development * Serve as the store's authority on high-end fashion jewelry and timepieces, offering a deep understanding of materials, design, and brand heritage. * Coach and develop the team on product storytelling, craftsmanship details, and positioning each piece as part of a client's personal narrative. * Execute product launches, visual displays, and trunk shows with precision and a sense of luxury. * Partner with our prestigious brand vendors to ensure the team is educated, engaged, and aligned with the elevated expectations of our clientele. * Analyze sales data to identify opportunities and implement strategic training that elevates both performance and the guest experience. Leadership & Boutique Operations * Collaborate with store leadership to support talent development, team scheduling, and operational planning. * Act as the leader on the floor when the Store Manager or Assistant Manager is unavailable, ensuring excellence across all touchpoints. * Handle client feedback and escalations with grace and professionalism, always preserving the reputation of our store and brand. * Contribute to a store culture defined by trust, refinement, and shared accountability to our legacy and luxury standards. This leader must embody REEDS' core values: * Integrity - We live ethically and honestly in every moment and interaction. * Performance Excellence - We pursue success relentlessly and learn from every experience. * Stewardship - We honor the trust placed in us by our associates, clients, and communities. * Professionalism - We attract and grow exceptional talent through development and self-leadership. * Entrepreneurial Spirit - We embrace imagination, creativity, and forward-thinking action. * Team Orientation - We thrive through collaboration, shared goals, and mutual respect. * Passion - Our love for what we do drives extraordinary customer experiences-and makes it fun. Qualifications * Previous experience in luxury retail is required; a background in fine jewelry or timepieces is strongly preferred. * Genuine passion for delivering elevated, personalized service in a boutique-style environment. * Exceptional communication skills with the ability to inspire both clients and team members. * Confident, self-motivated, and solutions-oriented-able to take initiative and adapt in a dynamic, high-end retail setting. * Meticulous attention to detail and a strong sense of presentation, both in service and store standards. * Comfortable using modern clienteling tools, CRM platforms, and digital reporting to drive performance and deepen client relationships. * Ideally, 6+ months of experience in a leadership or key-holder role within a premium or luxury retail environment. * Must be legally eligible to work in the U.S. * Must be able to sit or stand for extended periods as required REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace. REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

Job Description A New Landmark Store. A Timeless Career Opportunity. At REEDS Jewelers, we believe that every milestone deserves to be celebrated, and every moment honored with meaning. As we approach our 79th anniversary, we are proud to open our newest luxury retail destination at Fenton in Cary, NC-a premier, walkable urban village blending luxury retail, chef-driven dining, upscale living, and entertainment in one of the Southeast's most dynamic markets. Fenton is a mixed-use development designed to elevate the retail experience-bringing together national brands, local favorites, and modern amenities just minutes from downtown Raleigh and Research Triangle Park. This location will feature top luxury brands and offers immense opportunity for sales success within a growing and vibrant community. The Raleigh-Durham area was ranked among the Top 10 Best Places to Live by U.S. News & World Report (2024-2025) and is one of the fastest-growing cities in the Southeast. This market presents unparalleled potential for both personal and professional growth. As one of the largest national family-owned jewelers in the country, REEDS is proud to honor our values and legacy while remaining forward-leaning, modernized, and always growing. We are seeking a Timepiece Manager to join our store leadership team. This role is ideal for a dynamic and passionate retail professional who thrives in a fast-paced luxury environment and is eager to lead sales performance and product knowledge efforts for our fashion and timepiece categories. Key Responsibilities Client Experience & Sales Leadership Set the tone for a luxury retail experience by delivering personalized, consultative service and inspiring the team to do the same. Consistently exceed individual and store sales goals across fine timepieces and fashion jewelry categories. Lead with a hospitality mindset-anticipate client needs, maintain meaningful follow-up, and utilize clienteling tools to build lasting relationships. Create a refined and welcoming atmosphere that reflects the prestige of our brand and the elegance of our product offering. Ensure seamless client flow and a tailored experience by aligning the right associate with the right guest moment. Luxury Product Expertise & Team Development Serve as the store's authority on high-end fashion jewelry and timepieces, offering a deep understanding of materials, design, and brand heritage. Coach and develop the team on product storytelling, craftsmanship details, and positioning each piece as part of a client's personal narrative. Execute product launches, visual displays, and trunk shows with precision and a sense of luxury. Partner with our prestigious brand vendors to ensure the team is educated, engaged, and aligned with the elevated expectations of our clientele. Analyze sales data to identify opportunities and implement strategic training that elevates both performance and the guest experience. Leadership & Boutique Operations Collaborate with store leadership to support talent development, team scheduling, and operational planning. Act as the leader on the floor when the Store Manager or Assistant Manager is unavailable, ensuring excellence across all touchpoints. Handle client feedback and escalations with grace and professionalism, always preserving the reputation of our store and brand. Contribute to a store culture defined by trust, refinement, and shared accountability to our legacy and luxury standards. This leader must embody REEDS' core values: Integrity - We live ethically and honestly in every moment and interaction. Performance Excellence - We pursue success relentlessly and learn from every experience. Stewardship - We honor the trust placed in us by our associates, clients, and communities. Professionalism - We attract and grow exceptional talent through development and self-leadership. Entrepreneurial Spirit - We embrace imagination, creativity, and forward-thinking action. Team Orientation - We thrive through collaboration, shared goals, and mutual respect. Passion - Our love for what we do drives extraordinary customer experiences-and makes it fun. Requirements Qualifications Previous experience in luxury retail is required; a background in fine jewelry or timepieces is strongly preferred. Genuine passion for delivering elevated, personalized service in a boutique-style environment. Exceptional communication skills with the ability to inspire both clients and team members. Confident, self-motivated, and solutions-oriented-able to take initiative and adapt in a dynamic, high-end retail setting. Meticulous attention to detail and a strong sense of presentation, both in service and store standards. Comfortable using modern clienteling tools, CRM platforms, and digital reporting to drive performance and deepen client relationships. Ideally, 6+ months of experience in a leadership or key-holder role within a premium or luxury retail environment. Must be legally eligible to work in the U.S. Must be able to sit or stand for extended periods as required Benefits REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace. REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

Description: Job Title: Floating Store Manager Department: Store Operations Floating store manager has all the duties of a store manager but does not operate out of one single location. The floating manager travels and visits multiple locations based on the needs of the division on a daily, weekly and monthly basis. The floating manager answers directly to the District Manager and is not a bonused position. When no other store manager is present, they are the manager on duty responsible for decision making and management for personnel, sales/marketing, and general appearance of a store and should perform duties below as acting store manager. Essential Functions Recruits and selects store employees. This process includes interviewing and conducting reference checks. Hires store employees, as necessary, with District Manager Approval. Counsels employees on performance issues and conducts performance appraisals. Recommends merit increases, promotions, demotions, and terminations for store employees to District Manager. Assigns job duties to store employees and ensures assignments are com Makes schedule for store employees Ensures in-store communication. Communicates details of all merchandise programs to all store associates. Checks identification for restricted sales and teaches all employees to do the same. Maintains inventory and orders items using Friendly Express guidelines. Ensures vendor deliveries are checked-in using company guidelines. Enforces effective vendor relation and addresses vendor problems as necessary. Makes sure all monies are deposited daily and reports are sent to the data entry department in a timely manner. Monitors activity within store to observe quality of customer service and provide assistance as required. Provides extraordinary customer service. Reports immediately all cash shortages to the District Manager. Resolves customer complaints when possible. Notifies appropriate management of any unresolved complaints. Ensures the accuracy and addresses discrepancies in daily, weekly, and monthly store reports, including (but not limited to) shift analysis, merchandise reports, inventory control logs, competitive gasoline price surveys, markdowns, cigarette counts and en Rings customer sales using cash register. Receive money, gives correct change, as needed, and provides customer with receipt. Refunds cash for returned merchandise and/or exchanges merchandise. Ensures that proper shift change procedures are followed, such as ensuring money is cash drawer is counted at the beginning and the end of a shift. Uses special equipment to process specialty products, such as money orders, credit card purchases, checks, and lottery sales and redemptions and that store employees are trained to do the same. Completes, or ensures the completion of bad merchandise form to assist with inventory control. Returns designated unsold merchandise to appropriate vendor. Ensure proper operation and maintenance of store equipment. Contacts appropriate District Manager and/or Maintenance Department as necessary. Ensures all areas of store and surrounding grounds are neat, clean, and organized. Ensures that store is in compliance with health code requirements related to food service handling based on local, state and federal requirements. Ensures that robbery and incident prevention procedures are followed. Meets regularly with District Manager to discuss store issues. Reports all workers' comp and customer accidents in a timely manner. Responsible for inventory control not to exceed 1.5% of sales. Oversees the branded food operations in appropriates stores. Should have adequate knowledge to run in times of need. Assumes other duties and responsibilities as assigned to accommodate store operational needs. Requirements: Qualifications High School diploma or equivalency certificate preferred. One to three months experience preferred Basic language and mathematical skills. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Polite, friendly attitude to deal pleasantly with customers. Ability to stand for long periods of time. Normal working conditions require standing for operation of cash register and sufficient physical strength and flexibility to bag merchandise, stock, sweep, mop, empty trash, lift up to 20 lbs., clean parking lot, Willingness to work weekends and evenings as scheduled. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to stand: use hands to finger, handle, or feel, and talk or hear. The employee is frequently required to walk, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 10 lbs. and occasionally lift and/or move up to 50 lbs. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions, extreme cold, and risk of electrical shock. Disclaimer The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in the are representative only and not exhaustive of the tasks that an employee may be required to perform. Friendly Express, Inc. reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change.

Description: Job Title: Floating Store Manager Department: Store Operations Floating store manager has all the duties of a store manager but does not operate out of one single location. The floating manager travels and visits multiple locations based on the needs of the division on a daily, weekly and monthly basis. The floating manager answers directly to the District Manager and is not a bonused position. When no other store manager is present, they are the manager on duty responsible for decision making and management for personnel, sales/marketing, and general appearance of a store and should perform duties below as acting store manager. Essential Functions Recruits and selects store employees. This process includes interviewing and conducting reference checks. Hires store employees, as necessary, with District Manager Approval. Counsels employees on performance issues and conducts performance appraisals. Recommends merit increases, promotions, demotions, and terminations for store employees to District Manager. Assigns job duties to store employees and ensures assignments are com Makes schedule for store employees Ensures in-store communication. Communicates details of all merchandise programs to all store associates. Checks identification for restricted sales and teaches all employees to do the same. Maintains inventory and orders items using Friendly Express guidelines. Ensures vendor deliveries are checked-in using company guidelines. Enforces effective vendor relation and addresses vendor problems as necessary. Makes sure all monies are deposited daily and reports are sent to the data entry department in a timely manner. Monitors activity within store to observe quality of customer service and provide assistance as required. Provides extraordinary customer service. Reports immediately all cash shortages to the District Manager. Resolves customer complaints when possible. Notifies appropriate management of any unresolved complaints. Ensures the accuracy and addresses discrepancies in daily, weekly, and monthly store reports, including (but not limited to) shift analysis, merchandise reports, inventory control logs, competitive gasoline price surveys, markdowns, cigarette counts and en Rings customer sales using cash register. Receive money, gives correct change, as needed, and provides customer with receipt. Refunds cash for returned merchandise and/or exchanges merchandise. Ensures that proper shift change procedures are followed, such as ensuring money is cash drawer is counted at the beginning and the end of a shift. Uses special equipment to process specialty products, such as money orders, credit card purchases, checks, and lottery sales and redemptions and that store employees are trained to do the same. Completes, or ensures the completion of bad merchandise form to assist with inventory control. Returns designated unsold merchandise to appropriate vendor. Ensure proper operation and maintenance of store equipment. Contacts appropriate District Manager and/or Maintenance Department as necessary. Ensures all areas of store and surrounding grounds are neat, clean, and organized. Ensures that store is in compliance with health code requirements related to food service handling based on local, state and federal requirements. Ensures that robbery and incident prevention procedures are followed. Meets regularly with District Manager to discuss store issues. Reports all workers' comp and customer accidents in a timely manner. Responsible for inventory control not to exceed 1.5% of sales. Oversees the branded food operations in appropriates stores. Should have adequate knowledge to run in times of need. Assumes other duties and responsibilities as assigned to accommodate store operational needs. Requirements: Qualifications High School diploma or equivalency certificate preferred. One to three months experience preferred Basic language and mathematical skills. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Polite, friendly attitude to deal pleasantly with customers. Ability to stand for long periods of time. Normal working conditions require standing for operation of cash register and sufficient physical strength and flexibility to bag merchandise, stock, sweep, mop, empty trash, lift up to 20 lbs., clean parking lot, Willingness to work weekends and evenings as scheduled. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to stand: use hands to finger, handle, or feel, and talk or hear. The employee is frequently required to walk, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 10 lbs. and occasionally lift and/or move up to 50 lbs. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions, extreme cold, and risk of electrical shock. Disclaimer The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in the are representative only and not exhaustive of the tasks that an employee may be required to perform. Friendly Express, Inc. reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change.

Swap is a leading software provider dedicated to empowering e-commerce brands with innovative, data-driven solutions. Our cutting-edge platform helps online retailers optimise their operations, enhance customer experiences, and drive growth. We are committed to fostering a collaborative and inclusive work environment where creativity and innovation thrive. About The Role As an Onboarding Manager at Swap, you will play a pivotal role in ensuring the seamless and timely onboarding of new merchants to our platform. This is a critical position responsible for overseeing the entire onboarding process, from the moment a merchant signs up to their successful go-live. You will directly lead onboarding sessions for new merchants, ensuring a high-touch, personalized experience and acting as a bridge between our product, tech, and client-facing teams. This is a hybrid role based in New York, with three in-office days per week. Key Responsibilities Merchant Onboarding Management: Own the end-to-end onboarding process, ensuring new merchants are integrated quickly and smoothly. Provide high-touch, tailored support for strategic clients, set clear expectations, and manage transitions across teams while resolving any onboarding issues. Cross-functional Collaboration: Work closely with Sales, Account Management, and Customer Success to deliver a seamless merchant experience. Partner with Product and Tech to resolve issues and share feedback that drives platform improvements.. Process Improvement: Identify and eliminate onboarding bottlenecks to reduce time-to-launch. Continuously improve training materials and track key metrics to refine the process and enhance merchant outcomes. Client Success Focus: Build strong relationships with new merchants, ensuring they're set up for success from day one. Lead onboarding reviews and follow-ups to confirm goals are met and long-term satisfaction is supported. Qualifications 3-5 years of experience in onboarding, client success, or account management, ideally in an e-commerce or SaaS environment. Experience handling multiple client onboarding projects simultaneously. Experience working directly with large, high-profile clients in a customer-facing role. Strong communication and relationship-building skills with a customer-first mindset. Exceptional problem-solving abilities and attention to detail. Ability to work in a fast-paced, high-growth environment with tight deadlines. Familiarity with project management tools and processes to manage timelines and workflows effectively. Desired: Knowledge of Shopify and/or logistics operations. Strong technical aptitude (but not developer-level). Benefits Competitive base salary Stock options in a high-growth startup Private Health Insurance 401k 2% match Dental and Vision 20 days annual leave

Job Details Toyota of North Charlotte - Huntersville, NC $150000.00 - $200000.00 Commission/year Opening ShiftDescription Toyota of North Charlotte, a Hudson Automotive company, is looking for a self-motivated and career-driven Automotive Finance & Insurance Manager to join our growing team. Hudson Automotive, a 3 rd generation family-owned group is one of the fastest growing auto dealer groups and management companies in the Southeast U.S. If you are an experienced Automotive Finance Associate with a track record of success, or an accomplished Finance professional looking for career advancement, it's time to shift your career into gear with Toyota of North Charlotte! What do we offer? Top Compensation: (our top-performing Finance Managers earn up to $200K+ annually) Schedule: Open to Close Hudson Academy: Continuous Employee Professional Development Paid Time Off: Full-time employees can accrue up to 10 PTO days per year Medical, Dental, Vision, and Life Insurance 401k program Employee discounts on Vehicles & Services Who are we looking for? Customer Centric sales/finance professional who loves making people smile. Someone with an Energetic personality who loves collaborating with a team. Self-Motivated individual who is competitive and coachable. Qualifications: Proven experience selling financing and credit life, accident, and health insurance to customers. Experience providing customers with thorough explanation of aftermarket products and extended warranties. Ability to convert cash deals to finance, and to cultivate relationships with several finance sources, including the manufacturer. Knowledge of and compliance with federal, state, and local regulations that affect the new and used vehicle and finance departments. Track record of collaborating with sales and sales managers with current information about finance and lease programs. Are you ready to work in a rewarding, high-energy environment, and state-of-the-art facility? Come take the next step of your career with Hudson Automotive Group! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

The Lead Supervisor role is an integral part of the store's overall success; modeling the behaviors needed to directly impact all aspects of our Company's business: Sales and Operational Processes. This individual shows exemplary performance behaviors, not only with work performed, but by representing Coach at its highest standards. They serve as a true utilitarian player, possessing the ability to adapt to all roles within the store environment. Sample of tasks required of role: SALES: Understands organizational objectives and makes decisions in partnership with the Store Manager(s) and Assistant Store Manager(s) that align with Company priorities and values Endorses, models and develops team to deliver Coach's Selling and Service expectations Enforces sales strategies, initiatives and growth across all categories Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies and personal selling techniques to contribute to overall store and financial results Leverages floor supervisor assignment responsibilities to deliver strong metrics; remains results driven, including through team selling and selling to multiple customers Productivity Management: holds sales team accountable for personal sales Maximizes clienteling strategy in partnership with the Store Manager(s) and Assistant Store Manager(s); monitoring process over time to achieve business goals and objectives Builds credibility and trust with team, as well with customers - serving as a personal fashion advisor to deliver business results Creates positive impressions with store team and customers by bringing best self to work through business attire consistent with Coach's Guide to Style Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives) Sensitive to customer and team needs and tailors approach by reading cues Solution-oriented and forward thinking in resolving customer issues; partners with Store Manager(s) and/or District Manager as appropriate Develops both self and individual product knowledge skills and remains aware of current collections Understands the positive sales impact staffing has on the business and recruits accordingly Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilize Company tools; delegates and empowers others and encourages individual growth Welcomes feedback and adapts behaviors; create short and long-term goals to achieve personal metrics and performance development Regularly provides feedback to others; coaches performance to a higher standard; provides constructive feedback to Store Manager(s) and Assistant Store Manager(s) OPERATIONS: Manages daily operational tasks according to Coach standards, switching gears based on the needs of the business both seamlessly and pro-actively Demonstrates strong business acumen Interacts and communicates with supervisor(s) on a regular basis; is adaptable and flexible; maintains a calm and professional demeanor Maintains interior and exterior upkeep of the building with partnership from the corporate office Understands and uses all retail systems and reporting tools to make informed decisions, taking appropriate partners, as necessary Adheres to all applicable Coach retail policies and procedures including POS and Operations procedures Leverages Coach's tools and technology to support relationship building and clienteling efforts, including driving sales and achieving individual and team goals Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies to improve productive functions Ensures all daily tasks are completed without negatively impacting service of Coach standards Competencies required: Drive for Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets firsthand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect. Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings. Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high-tension situations comfortably. Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything. Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks. Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty. Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Additional Requirements: Experience: 1- 3 years of previous retail experience (cashier/stock experience, sales, etc.) preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace. Education: High school diploma or equivalent; college degree preferred. Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets. Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.). Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at **************

The Lead Supervisor role is an integral part of the store's overall success; modeling the behaviors needed to directly impact all aspects of our Company's business: Sales and Operational Processes. This individual shows exemplary performance behaviors, not only with work performed, but by representing Coach at its highest standards. They serve as a true utilitarian player, possessing the ability to adapt to all roles within the store environment. Sample of tasks required of role: SALES: Understands organizational objectives and makes decisions in partnership with the Store Manager(s) and Assistant Store Manager(s) that align with Company priorities and values Endorses, models and develops team to deliver Coach's Selling and Service expectations Enforces sales strategies, initiatives and growth across all categories Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies and personal selling techniques to contribute to overall store and financial results Leverages floor supervisor assignment responsibilities to deliver strong metrics; remains results driven, including through team selling and selling to multiple customers Productivity Management: holds sales team accountable for personal sales Maximizes clienteling strategy in partnership with the Store Manager(s) and Assistant Store Manager(s); monitoring process over time to achieve business goals and objectives Builds credibility and trust with team, as well with customers - serving as a personal fashion advisor to deliver business results Creates positive impressions with store team and customers by bringing best self to work through business attire consistent with Coach's Guide to Style Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives) Sensitive to customer and team needs and tailors approach by reading cues Solution-oriented and forward thinking in resolving customer issues; partners with Store Manager(s) and/or District Manager as appropriate Develops both self and individual product knowledge skills and remains aware of current collections Understands the positive sales impact staffing has on the business and recruits accordingly Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilize Company tools; delegates and empowers others and encourages individual growth Welcomes feedback and adapts behaviors; create short and long-term goals to achieve personal metrics and performance development Regularly provides feedback to others; coaches performance to a higher standard; provides constructive feedback to Store Manager(s) and Assistant Store Manager(s) OPERATIONS: Manages daily operational tasks according to Coach standards, switching gears based on the needs of the business both seamlessly and pro-actively Demonstrates strong business acumen Interacts and communicates with supervisor(s) on a regular basis; is adaptable and flexible; maintains a calm and professional demeanor Maintains interior and exterior upkeep of the building with partnership from the corporate office Understands and uses all retail systems and reporting tools to make informed decisions, taking appropriate partners, as necessary Adheres to all applicable Coach retail policies and procedures including POS and Operations procedures Leverages Coach's tools and technology to support relationship building and clienteling efforts, including driving sales and achieving individual and team goals Works with Store Manager(s) and/or Assistant Store Manager(s) to flex store business strategies to improve productive functions Ensures all daily tasks are completed without negatively impacting service of Coach standards Competencies required: Drive for Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets firsthand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect. Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings. Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high-tension situations comfortably. Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything. Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks. Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty. Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Additional Requirements: Experience: 1- 3 years of previous retail experience (cashier/stock experience, sales, etc.) preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace. Education: High school diploma or equivalent; college degree preferred. Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets. Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.). Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at ************** Req ID: 123915

A New Landmark Store. A Timeless Career Opportunity. At REEDS Jewelers, we believe that every milestone deserves to be celebrated, and every moment honored with meaning. As we approach our 79th anniversary, we are proud to open our newest luxury retail destination in Corpus Christi, TX. Corpus Christi, Texas is a vibrant coastal city where a beach lifestyle meets a growing metropolitan economy-making it an ideal destination for luxury retail. With its scenic bayfront, year-round sunshine, and thriving industries like energy, healthcare, and tourism, the city attracts both locals and visitors seeking elevated shopping experiences. Between 2009 and 2019, Corpus Christi attracted over $50 billion in new business investments, solidifying its role as a key economic hub in South Texas. As home to Texas A&M University-Corpus Christi and one of the largest ports in the U.S., the area continues to grow in both population and purchasing power, offering an exciting opportunity to build a rewarding career in a dynamic market. From waterfront views to a walkable downtown, Corpus Christi is the perfect setting for our newest landmark store location. As one of the largest national family-owned jewelers in the country, REEDS is proud to honor our values and legacy while remaining forward-leaning, modernized, and always growing. We are seeking a Timepiece Manager to join our store leadership team. This role is ideal for a dynamic and passionate retail professional who thrives in a fast-paced luxury environment and is eager to lead sales performance and product knowledge efforts for our fashion and timepiece categories. Key Responsibilities Client Experience & Sales Leadership * Set the tone for a luxury retail experience by delivering personalized, consultative service and inspiring the team to do the same. * Consistently exceed individual and store sales goals across fine timepieces and fashion jewelry categories. * Lead with a hospitality mindset-anticipate client needs, maintain meaningful follow-up, and utilize clienteling tools to build lasting relationships. * Create a refined and welcoming atmosphere that reflects the prestige of our brand and the elegance of our product offering. * Ensure seamless client flow and a tailored experience by aligning the right associate with the right guest moment. Luxury Product Expertise & Team Development * Serve as the store's authority on high-end fashion jewelry and timepieces, offering a deep understanding of materials, design, and brand heritage. * Coach and develop the team on product storytelling, craftsmanship details, and positioning each piece as part of a client's personal narrative. * Execute product launches, visual displays, and trunk shows with precision and a sense of luxury. * Partner with our prestigious brand vendors to ensure the team is educated, engaged, and aligned with the elevated expectations of our clientele. * Analyze sales data to identify opportunities and implement strategic training that elevates both performance and the guest experience. Leadership & Boutique Operations * Collaborate with store leadership to support talent development, team scheduling, and operational planning. * Act as the leader on the floor when the Store Manager or Assistant Manager is unavailable, ensuring excellence across all touchpoints. * Handle client feedback and escalations with grace and professionalism, always preserving the reputation of our store and brand. * Contribute to a store culture defined by trust, refinement, and shared accountability to our legacy and luxury standards. This leader must embody REEDS' core values: * Integrity - We live ethically and honestly in every moment and interaction. * Performance Excellence - We pursue success relentlessly and learn from every experience. * Stewardship - We honor the trust placed in us by our associates, clients, and communities. * Professionalism - We attract and grow exceptional talent through development and self-leadership. * Entrepreneurial Spirit - We embrace imagination, creativity, and forward-thinking action. * Team Orientation - We thrive through collaboration, shared goals, and mutual respect. * Passion - Our love for what we do drives extraordinary customer experiences-and makes it fun. Qualifications * Previous experience in luxury retail is required; a background in fine jewelry or timepieces is strongly preferred. * Genuine passion for delivering elevated, personalized service in a boutique-style environment. * Exceptional communication skills with the ability to inspire both clients and team members. * Confident, self-motivated, and solutions-oriented-able to take initiative and adapt in a dynamic, high-end retail setting. * Meticulous attention to detail and a strong sense of presentation, both in service and store standards. * Comfortable using modern clienteling tools, CRM platforms, and digital reporting to drive performance and deepen client relationships. * Ideally, 6+ months of experience in a leadership or key-holder role within a premium or luxury retail environment. * Must be legally eligible to work in the U.S. * Must be able to sit or stand for extended periods as required REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace. REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

Description: Job Title: Floating Store Manager Department: Store Operations Floating store manager has all the duties of a store manager but does not operate out of one single location. The floating manager travels and visits multiple locations based on the needs of the division on a daily, weekly and monthly basis. The floating manager answers directly to the District Manager and is not a bonused position. When no other store manager is present, they are the manager on duty responsible for decision making and management for personnel, sales/marketing, and general appearance of a store and should perform duties below as acting store manager. Essential Functions Recruits and selects store employees. This process includes interviewing and conducting reference checks. Hires store employees, as necessary, with District Manager Approval. Counsels employees on performance issues and conducts performance appraisals. Recommends merit increases, promotions, demotions, and terminations for store employees to District Manager. Assigns job duties to store employees and ensures assignments are com Makes schedule for store employees Ensures in-store communication. Communicates details of all merchandise programs to all store associates. Checks identification for restricted sales and teaches all employees to do the same. Maintains inventory and orders items using Friendly Express guidelines. Ensures vendor deliveries are checked-in using company guidelines. Enforces effective vendor relation and addresses vendor problems as necessary. Makes sure all monies are deposited daily and reports are sent to the data entry department in a timely manner. Monitors activity within store to observe quality of customer service and provide assistance as required. Provides extraordinary customer service. Reports immediately all cash shortages to the District Manager. Resolves customer complaints when possible. Notifies appropriate management of any unresolved complaints. Ensures the accuracy and addresses discrepancies in daily, weekly, and monthly store reports, including (but not limited to) shift analysis, merchandise reports, inventory control logs, competitive gasoline price surveys, markdowns, cigarette counts and en Rings customer sales using cash register. Receive money, gives correct change, as needed, and provides customer with receipt. Refunds cash for returned merchandise and/or exchanges merchandise. Ensures that proper shift change procedures are followed, such as ensuring money is cash drawer is counted at the beginning and the end of a shift. Uses special equipment to process specialty products, such as money orders, credit card purchases, checks, and lottery sales and redemptions and that store employees are trained to do the same. Completes, or ensures the completion of bad merchandise form to assist with inventory control. Returns designated unsold merchandise to appropriate vendor. Ensure proper operation and maintenance of store equipment. Contacts appropriate District Manager and/or Maintenance Department as necessary. Ensures all areas of store and surrounding grounds are neat, clean, and organized. Ensures that store is in compliance with health code requirements related to food service handling based on local, state and federal requirements. Ensures that robbery and incident prevention procedures are followed. Meets regularly with District Manager to discuss store issues. Reports all workers' comp and customer accidents in a timely manner. Responsible for inventory control not to exceed 1.5% of sales. Oversees the branded food operations in appropriates stores. Should have adequate knowledge to run in times of need. Assumes other duties and responsibilities as assigned to accommodate store operational needs. Requirements: Qualifications High School diploma or equivalency certificate preferred. One to three months experience preferred Basic language and mathematical skills. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Polite, friendly attitude to deal pleasantly with customers. Ability to stand for long periods of time. Normal working conditions require standing for operation of cash register and sufficient physical strength and flexibility to bag merchandise, stock, sweep, mop, empty trash, lift up to 20 lbs., clean parking lot, Willingness to work weekends and evenings as scheduled. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to stand: use hands to finger, handle, or feel, and talk or hear. The employee is frequently required to walk, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 10 lbs. and occasionally lift and/or move up to 50 lbs. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions, extreme cold, and risk of electrical shock. Disclaimer The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in the are representative only and not exhaustive of the tasks that an employee may be required to perform. Friendly Express, Inc. reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change.

Where Conviviality is at work. Pernod Ricard is a global premium spirits and wine company. We're the team behind leading brands such as ABSOLUT Vodka, Jameson Irish Whiskey, Malibu , Kahlúa Liqueur, The Glenlivet Gin, and Skrewball™ whiskey, as well as many more superior wines and exquisite champagnes! Working at Pernod Ricard is all about igniting conviviality in all that we do. Derived from the French word, convivialité…it means human connection, authenticity, friendly, and jovial. Conviviality is energy and spirit with a splash of je ne sais quoi and is a core philosophy around how we live and work at Pernod Ricard. Guided by our 4 core values: (1) grounded in the real; (2) fiercely authentic; (3) passion for challenge; and (4) connected beyond borders; we are team players, dream makers, trailblazers, movers and (cocktail) shakers. We have a passion for living life to the fullest, making new friends every day, and realizing our potential as people and as a business! The salary range for this role, based in New York, is $107,360.00 to $134,200.00. The range will vary if outside of this location. Base salaries are determined during our interview process, by assessing a candidate's experience, skills against internal peers and against the scope and responsibilities of the position. Job Summary Are you passionate about bringing bold ideas to life and driving innovation that shapes the future of consumer experiences? As an Innovation Manager, you'll play a pivotal role in launching new products across the U.S. market ensuring they're market-ready, performance-optimized, and aligned with business priorities. This role offers the opportunity to collaborate across global and national teams, manage cross-functional workstreams, and contribute meaningfully to how innovation fuels growth. Join us in transforming creativity into scaled commercial success. Who will love this job This role is perfect for a strategic thinker with a portfolio lens-someone who sees the bigger picture and understands how each initiative ladders up to broader business goals. You thrive in fast-paced environments and excel at connecting the dots across teams to drive impact. You're highly organized, collaborative, and passionate about operational & executional excellence. You bring a strong commercial mindset, an enterprise-wide perspective, and know how to turn insights into action that moves the business forward. If you're energized by aligning cross-functional efforts, influencing stakeholders, and seeing your work come to life in the market, this role is for you. What you'll do Execution Excellence & Commercial Readiness Partner with the Innovation Director and Brand teams to align on commercial priorities for new product launches across all channels (e.g., liquor, grocery, mass, convenience). Support Brand and Market Performance teams to position Year 2 innovations for sustained growth. Lead coordination and timely delivery of sales tools, programming assets, and communication materials to ensure executional readiness. Manage the U.S. sales sample process for innovation sell-in, including logistics and timing in collaboration with Global Innovation and Brand teams. Drive asset availability and content organization across internal platforms (e.g., Content Cloud, Teams, SharePoint). Integrate innovation into annual planning cycles and key programming timeframes to ensure sufficient focus and share-of-mind. KPI & Performance Management Monitor innovation performance across key milestones (90/180/365 days), ensuring visibility and alignment across brand and commercial teams. Support forecast benchmarking and commercial KPI development (e.g., distribution, depletions) in partnership with Market Performance and Innovation Director. Collaborate with Marketing and Commercial Excellence teams to optimize post-launch programming and drive impact. Serve as the innovation lead for NielsenIQ data management, ensuring accurate item coding and performance tracking. Cross-Functional Innovation Alignment Champion innovation visibility across teams, serving as the connective link between Brand, Sales, and Field/Trade Marketing. Represent the innovation portfolio in cross-functional forums, providing actionable feedback on launch performance and execution gaps. Support forecasting frameworks for innovation business cases and ensure milestone delivery throughout the Stage Gate Governance process. Participate in S&OP product review calls to ensure alignment between Supply/Operations, Global Innovation, and U.S. Brand teams. Communication & Stakeholder Engagement Co-develop national selling materials and launch execution playbooks with Brand teams to support consistent and compelling sell-in. Maintain internal communication cadence to share updates on innovation pipeline, asset availability, programming changes, and product specifications. Contribute to internal executive meetings to ensure innovation visibility and strategic alignment across stakeholders. What's in it for me? Being part of an inclusive and diverse company where professional development and internal career mobility is front-and-center to our talent strategy. This means your career at Pernod Ricard has many possibilities. You'll be part of a culture that celebrates the rich diversity of our people across the globe and be part of our long-standing commitment to making exceptional products, giving back to our communities, and honoring our responsibility to preserve the environment. Required qualifications Bachelor's degree in Marketing, Business, or related field (MBA a plus). Minimum 5+ years of experience in commercial, trade marketing, sales planning, or innovation execution. Experience with product launch planning, retail activation, and performance tracking. Proficiency in Microsoft Office (Excel, PowerPoint), digital collaboration tools (Teams, SharePoint), PowerBI and Nielsen systems Experience with stage-gate frameworks, commercialization processes, and KPI ownership. Experience in Bev-Alc or CPG industries. When you join Pernod Ricard, you'll experience a workplace that is rich in heritage, driven by our iconic brands and a long-standing commitment to sustainability, safety, and giving back to the people and communities where we work. We know that happiness at work starts with that feeling of belonging you get from an inclusive culture where being uniquely you is celebrated. Our values are lived, they drive our behaviors, and it's what brings our culture to life. Our work philosophy celebrates the magic of human connection with the flexibility needed to provide one's most meaningful contribution. We offer a flexible work policy, with most of our positions offering a hybrid option with flexibility to work remotely 2 days a week. As a global employer, we understand that not everyone's working hours are the same, and we empower our employees to work the hours that make the most sense for them and their team's schedules. We offer employees great benefits and perks to toast to a life filled with support. Check out PRUSABenefits.com for details. Pernod Ricard USA is an Equal Opportunity Employer. It employs qualified individuals based solely on ability, training, and experience, and does not and will not, discriminate for or against any employee or applicant for employment or promotion based upon actual or perceived race, color, religion, sex, age, disability, national origin, citizenship, marital status, sexual orientation, gender identity, genetic information, military service or any other classification protected by law. Offers will be subject to United States local terms. Pernod Ricard USA is committed to the full inclusion of all qualified individuals. As part of this commitment, Pernod Ricard USA will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. To request reasonable accommodation during the application process, contact us at PR_NA_***********************************. Job Posting End Date: Target Hire Date: 2025-12-01 Target End Date:

Where Conviviality is at work. North American Distillers (NADL) is where we manufacture our award-winning American Whiskeys such as Jefferson's, Rabbit Hole, TX Whiskey, Skrewball, and Smooth Ambler. NADL is part of Pernod Ricard, a global premium spirits and wine company. We're the team behind leading brands such as ABSOLUT Vodka, Jameson Irish Whiskey, Malibu , Kahlúa Liqueur, and The Glenlivet Scotch whiskey, as well as many more superior wines and exquisite champagnes! Working at NADL is all about igniting conviviality in all that we do. Derived from the French word, convivialité…it means human connection, authenticity, friendly, and jovial. Conviviality is energy and spirit with a splash of je ne sais quoi and is a core philosophy around how we live and work at Pernod Ricard. Guided by our 4 core values: (1) grounded in the real; (2) fiercely authentic; (3) passion for challenge; and (4) connected beyond borders; we are team players, dream makers, trailblazers, movers and (cocktail) shakers. We have a passion for living life to the fullest, making new friends every day, and realizing our potential as people and as a business! The salary range for this role, based in Texas, is $61,440.00 to $76,800.00. The range will vary if outside of this location. Base salaries are determined during our interview process, by assessing a candidate's experience, skills against internal peers and against the scope and responsibilities of the position. TX Whiskey Ranch & Pernod Ricard are seeking qualified candidates for the position of Tavern Manager. This person will report directly to the company's Brand Home Director and will play a key role in the company by offering the highest level of customer care, experiences & innovative cocktails to all our guests, clients & internal teams. Job Responsibilities Manage the day-to-day operations of the TX Tavern. Oversee mixology, cocktail innovation & batching of all cocktails for both internal and external events. Manage bar team including hiring, training, payroll & scheduling of all part-time bartenders. Utilize the point-of-sale system and bar management platforms to ensure a high level of service and smooth employee usage. Assist in the care of TX VIP members by offering top notch service and cocktail menus. Manage inventory, ordering supplies & cost management of cocktails and ingredients needed. Track all customer behavior and sales to work with both Accounting & Brand Home Director on long range planning, budget formation, cost analysis, and trends. Daily, Monthly & Annual budget, sales & cash reconciliation. Assist in tour tastings, tour script formation & train internal employees on offerings and tasting notes. Lead external facing cocktail classes, tasting tables & TX experience offerings. Ensure consistent high levels of customer satisfaction through customer care, product & company knowledge. Give detailed full distillery tours to all guests & clients where needed. Ensure that all health code permits are up to date, that employees are all TABC certified, and that the Tavern maintains a high level of clean, safe & responsible service. Work all TX branded experiences as ‘Manager on Duty' as needed including help with guest check-in, tour check-in, retail sales & client relations. Collaborate with the team on the formation of a new VIP Membership program, reserved seating, and golf activations to elevate our experience offerings. Qualifications: Bachelor's degree is strongly preferred. 5+ years of Hospitality experience or Bar management required. 3+ years of Craft Cocktail experience in a high-volume setting. High level of customer service experience. Effective in problem solving. Excellent verbal and written communication. Advanced computer & MS Office Suite skills. Ability to work nights, weekends and holidays as needed. Personal Attributes: High degree of integrity, accuracy, attention to detail, reliability, and commitment to consistently meeting deadlines. Excitement for working in a fast paced, entrepreneurial environment with high level of ambiguity and change. Self-starter, team-player and relationship-builder. When you join North American Distillers, you are part of the Pernod Ricard family. You'll experience a workplace that is rich in heritage, driven by our iconic brands and a long-standing commitment to sustainability, safety, and giving back to the people and communities where we work. We know that happiness at work starts with that feeling of belonging you get from an inclusive culture where being uniquely you is celebrated. Our values are lived, they drive our behaviors, and it's what brings our culture to life. Our work philosophy celebrates the magic of human connection with the flexibility needed to provide one's most meaningful contribution. We offer employees great benefits and perks to toast to a life filled with support. Check out PRUSABenefits.com for details. NADL is an Equal Opportunity Employer. It employs qualified individuals based solely on ability, training, and experience, and does not and will not, discriminate for or against any employee or applicant for employment or promotion based upon actual or perceived race, color, religion, sex, age, disability, national origin, citizenship, marital status, sexual orientation, gender identity, genetic information, military service or any other classification protected by law. Offers will be subject to United States local terms. NADL is committed to the full inclusion of all qualified individuals. As part of this commitment, Pernod Ricard USA will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. To request reasonable accommodation during the application process, contact us at PR_NA_***********************************. Job Posting End Date: Target Hire Date: 2025-09-01 Target End Date: