Fine Jewelry & Watch Specialist III - RELO UP TO $10K
Specialist job at The RealReal
About The Role As a Fine Jewelry & Watch Specialist at The RealReal, you'll have an opportunity to make a big impact from day one! You'll be a key driver of our commitment to authenticity by inspecting products and authenticating luxury fine jewelry merchandise. You're self-driven, goal-oriented, and have an appreciation for precision. Above all, you embody the TRR culture through collaboration, driving results, and building for the future.
What You Get To Do Every Day
* Authenticate luxury fine jewelry items in low or high risk categories
* Execute all aspects of the authentication process by accurately identifying colored stones and diamonds using GIA evaluation techniques as well as testing procedures used to determine the precious metal purity
* Inspect consigned luxury products for condition, quality of materials and acceptance standards
* Utilize reference guides and historical data
* Research fair market value and market demand of branded and unbranded jewelry
* Set list prices for branded and unbranded jewelry with direction and final approval FJ Experts
* Data entry for pertinent product information such as measurements and fabrication
* Support pricing product utilizing TRR standard methodology and tools, factoring for fair market value, condition, and style
* Attain production targets
* Support process and system improvement through feedback and testing, as required
What You Bring To The Role
* 3-5+ years of fine jewelry experience and/or watch experience
* Experience with Diamonds required (selling, grading, pricing)
* Some GIA coursework preferred (Diamond and Diamond Grading)
* Experience with colored stones preferred
* Appraisal experience preferred
* Vision, depth of field perception, magnification, and color perception (Red,Green,Amber)
* Ability to work independently as well as part of a team
* Computer and data entry skills
* Ability to work in a fast-paced and high volume environment
* Outstanding work ethic and ability to consistently meet daily department goals
* Excellent organizational & time management skills and acute attention to detail
* Confident communicator who possesses a positive attitude towards collaboration
Compensation, Benefits, + Perks
* Monthly bonus up to $400 pending goal achievement
* Opportunity for Education Program - support any GIA certification
* Employee Stock Purchase Plan
* 401K with Company Match
* Medical, Dental & Vision Insurance
* Paid parental leave
* 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work) & 10 Paid Holidays
* State of the art, climate-controlled warehouse facility
The expected hourly rate for this role is 27-27. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate's skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR's total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.
The RealReal is the world's largest online marketplace for authenticated, resale luxury goods, with 37 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories-including women's and men's fashion, fine jewelry and watches, art, and home-in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.
The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That's why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Auto-ApplySAP Specialist
Buena Park, CA jobs
Junior Program Manager (SAP)
Since its establishment, TAWA Services, Inc. has been committed to providing exceptional service and support to the diverse Asian American communities. Leveraging our extensive network and global resources, we ensure timely and efficient delivery of quality goods across the United States. Our dedication to excellence and community underscores the vital role of service in enhancing everyday life. TAWA Services, Inc. invites you to be a part of our mission and team!
Summary:
As a Junior Program Manager (SAP), you will assist in the planning, coordination, and execution of SAP projects under the direction of the SAP Program Manager. You will work closely with cross-functional teams, stakeholders, and vendors to ensure projects are delivered on time, within scope, and within budget. This role requires a strong foundation in project management methodologies, excellent organizational skills, and an eagerness to grow within the SAP ecosystem.
Responsibilities:
Support the SAP Program Manager in coordinating and monitoring the execution of SAP implementation, upgrades, and enhancement projects.
Assist in project planning activities including defining project scope, goals, timelines, and deliverables.
Track project milestones and deliverables, prepare status reports, and help manage project documentation.
Facilitate communication between project stakeholders, including business units, technical teams, and external vendors.
Organize and schedule project meetings, document meeting minutes, and follow up on action items.
Help identify project risks, issues, and dependencies, and support mitigation planning.
Monitor and support change management activities related to SAP projects.
Ensure compliance with internal standards, governance frameworks, and best practices in project execution.
Maintain and update project tracking tools, including timelines, risk logs, and issue trackers.
Participate in testing and training coordination for SAP modules, as needed.
Perform other duties as assigned by management.
Qualification:
A Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field.
1-3 years of experience in project coordination or junior project management, ideally in an IT or ERP environment.
Bilingual proficiency in English/Mandarin is strongly preferred.
Familiarity with SAP systems and modules (such as SAP S/4HANA, FICO, MM, SD).
Understanding of project management methodologies (Waterfall, Agile, etc.).
Proficiency in Microsoft Office tools, especially Excel, PowerPoint, and Project.
Strong organizational, multitasking, and time management skills.
Effective verbal and written communication skills.
Detail-oriented with a proactive, solution-focused mindset.
PMP, CAPM, or SAP-related certifications are a plus.
Authorized to work in the United States without sponsorship.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
This job may require standing or walking for extended periods of time, lifting up to 25 pounds, and performing repetitive motions.
Position Details:
Employment Type: Full Time
Location: 6338 Regio Ave, Buena Park, CA 90620
Benefits:
Medical, Dental, Vision, and Life Insurance.
401 (k) Retirement Saving Plan with 4% Company Match.
Long-Term Services Award.
Employee Discount.
Paid Time Off.
Compensation:
The pay range for this job starts at $70,000 per year. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) the responsibilities of the job, your education, skills, qualifications, experience, and location.
Beware of Job Scams:
We prioritize applicant safety at TAWA Services, Inc. Please exercise caution during your job search. Be wary of unsolicited offers, requests for personal information or upfront payments, poorly written s, unrealistic promises, and unprofessional communication. Research employers, verify job postings, and trust your instincts. Report any suspicious activity. For helpful guidance on identifying job scams, visit this link provided by the Indeed website: ************************************************************
Disclaimer:
Our goal is to be a recognized leader in the industry while providing a great workplace for employees. Please note the job descriptions are intended to describe the general nature and level of work being performed by people assigned to the position. They do not cover all the details of skills, duties, or responsibilities required for the positions. Thus, they are not to be construed as an exhaustive list of all skills, duties, and responsibilities required for personnel. All personnel may be required to perform duties outside of their normal responsibilities as instructed by management. Skills, duties and responsibilities may change at any time with or without notice. We are an E.E.O. employer.
Warehouse Operations Specialist Full Time 2nd Shift
Montgomery, NY jobs
12:00pm-12:00am/Friday-Sunday, 3x12 Schedule
Staples is business to business. You're what binds us together.
Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers.
What you'll be doing:
Run reports in systems such as WMS, Sunbeam or other WMS or labor reporting systems.
Assist department leader in managing the workflow as needed.
Provide required information to supervisors and managers to meet reporting and metric requirements.
Assist with communicating information to departmental teams.
Analyze data from information and develop recommendations for action or improvement.
Maintain system as required due to upgrades or business changes.
Ensure compliance with systems and SOPS and audit activity to ensure compliance.
Coordinate and communicate any major changes or enhancements to the systems.
Work closely with Clerical support, supervisors, and managers at the location and those providing central administration and/or services.
Interact with customer service to expedite and manage high touch customer requests, research complaints, and resolve issues.
Provide support and backup for operations specialist role in other departments as needed.
Provide support and backup in various warehouse functional areas as needed.
Direct associate concerns to department leader.
What you bring to the table:
Significant above average math skills.
Perceptible verbal, written and communications skills with a focus on detail oriented.
Calculable building metrics and knowledge of Staples product flow and the interdependencies between departments.
Ability to help supervisors lead and coordinate effective work operations using data and information to help improve processes.
Ability to work as a team member by interacting and communicating with fellow associates in a cooperative and effective manner.
Qualifications:
What's needed- Basic Qualifications:
1+ years of basic Microsoft Excel computer skills
1+ years of basic knowledge (depending on location) of EXE/PKMS/WMS, Galaxy AS/400 system, Sunbeam, BRIO, Cubiscan dimension calculation equipment, AMS software for Cubiscan
Certification in Material Handling equipment or willingness to learn
What's needed- Preferred Qualifications:
Microsoft Access experience preferred
Knowledge of MS Teams environment preferred including Power BI
We Offer:
Competitive Pay: $18.90-$25.04/hour Based on Experience, plus $1.25/hour Shift Differential
Inclusive culture with associate-led Business Resource Groups.
Staples offers both Full-Time and Part-Time benefits. Some Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements.
#stapleshiringwarehouse
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Auto-ApplyWarehouse Operations Specialist Full Time 2nd Shift
Middletown, NY jobs
10:00am-10:00pm/Friday-Sunday, 3x12 Schedule
Staples is business to business. You're what binds us together.
Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers.
What you'll be doing:
Run reports in systems such as WMS, Sunbeam or other WMS or labor reporting systems.
Assist department leader in managing the workflow as needed.
Provide required information to supervisors and managers to meet reporting and metric requirements.
Assist with communicating information to departmental teams.
Analyze data from information and develop recommendations for action or improvement.
Maintain system as required due to upgrades or business changes.
Ensure compliance with systems and SOPS and audit activity to ensure compliance.
Coordinate and communicate any major changes or enhancements to the systems.
Work closely with Clerical support, supervisors, and managers at the location and those providing central administration and/or services.
Interact with customer service to expedite and manage high touch customer requests, research complaints, and resolve issues.
Provide support and backup for operations specialist role in other departments as needed.
Provide support and backup in various warehouse functional areas as needed.
Direct associate concerns to department leader.
What you bring to the table:
Significant above average math skills.
Perceptible verbal, written and communications skills with a focus on detail oriented.
Calculable building metrics and knowledge of Staples product flow and the interdependencies between departments.
Ability to help supervisors lead and coordinate effective work operations using data and information to help improve processes.
Ability to work as a team member by interacting and communicating with fellow associates in a cooperative and effective manner.
Qualifications:
What's needed- Basic Qualifications:
1+ years of basic Microsoft Excel computer skills
1+ years of basic knowledge (depending on location) of EXE/PKMS/WMS, Galaxy AS/400 system, Sunbeam, BRIO, Cubiscan dimension calculation equipment, AMS software for Cubiscan
Certification in Material Handling equipment or willingness to learn
What's needed- Preferred Qualifications:
Microsoft Access experience preferred
Knowledge of MS Teams environment preferred including Power BI
We Offer:
Competitive Pay: $18.90-$25.04/hour Based on Experience, plus $1.25/hour Shift Differential
Inclusive culture with associate-led Business Resource Groups.
Staples offers both Full-Time and Part-Time benefits. Some Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements.
#stapleshiringwarehouse
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Auto-ApplyCleaning Specialist
Miramar, FL jobs
We are looking for a full time cleaning aide for our offices in Miramar to perform general cleaning tasks like sweeping, mopping, and vacuuming floors; dusting and polishing surfaces; and emptying trash and recycling bins. Responsibilities also cover thorough cleaning and sanitizing of restrooms and kitchens, restocking supplies, and ensuring all areas are clean and presentable.
Duties and responsibilities
Floor care: Sweep, mop, and vacuum carpets and hard floors. Buff and polish hard floors as needed.
Surface cleaning: Dust and wipe down all surfaces, including desks, tables, countertops, shelves, and cabinets.
Restroom cleaning: Thoroughly clean and sanitize toilets, sinks, mirrors, and other surfaces. Restock supplies like toilet paper and paper towels.
Kitchen/breakroom cleaning: Clean sinks, countertops, and appliances in kitchen areas.
Waste management: Empty trash and recycling bins and replace liners.
Sanitization: Disinfect high-touch surfaces such as doorknobs, light switches, and shared equipment.
Equipment and supplies: Safely operate and maintain cleaning equipment. Keep cleaning supplies properly stored.
Qualifications and skills
Prior experience as a janitor or cleaner is often preferred.
Strong attention to detail.
Ability to work independently and manage time effectively.
Physical stamina to perform tasks such as lifting and carrying equipment supplies and being on your feet for extended periods.
Ability to follow instructions and safety protocols.
Good communication skills.
Warehouse Operations Specialist Full Time 2nd Shift
Clintondale, NY jobs
10:00am-10:00pm/Friday-Sunday, 3x12 Schedule
Staples is business to business. You're what binds us together.
Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers.
What you'll be doing:
Run reports in systems such as WMS, Sunbeam or other WMS or labor reporting systems.
Assist department leader in managing the workflow as needed.
Provide required information to supervisors and managers to meet reporting and metric requirements.
Assist with communicating information to departmental teams.
Analyze data from information and develop recommendations for action or improvement.
Maintain system as required due to upgrades or business changes.
Ensure compliance with systems and SOPS and audit activity to ensure compliance.
Coordinate and communicate any major changes or enhancements to the systems.
Work closely with Clerical support, supervisors, and managers at the location and those providing central administration and/or services.
Interact with customer service to expedite and manage high touch customer requests, research complaints, and resolve issues.
Provide support and backup for operations specialist role in other departments as needed.
Provide support and backup in various warehouse functional areas as needed.
Direct associate concerns to department leader.
What you bring to the table:
Significant above average math skills.
Perceptible verbal, written and communications skills with a focus on detail oriented.
Calculable building metrics and knowledge of Staples product flow and the interdependencies between departments.
Ability to help supervisors lead and coordinate effective work operations using data and information to help improve processes.
Ability to work as a team member by interacting and communicating with fellow associates in a cooperative and effective manner.
Qualifications:
What's needed- Basic Qualifications:
1+ years of basic Microsoft Excel computer skills
1+ years of basic knowledge (depending on location) of EXE/PKMS/WMS, Galaxy AS/400 system, Sunbeam, BRIO, Cubiscan dimension calculation equipment, AMS software for Cubiscan
Certification in Material Handling equipment or willingness to learn
What's needed- Preferred Qualifications:
Microsoft Access experience preferred
Knowledge of MS Teams environment preferred including Power BI
We Offer:
Competitive Pay: $18.90-$25.04/hour Based on Experience, plus $1.25/hour Shift Differential
Inclusive culture with associate-led Business Resource Groups.
Staples offers both Full-Time and Part-Time benefits. Some Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements.
#stapleshiringwarehouse
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Auto-ApplyCatering Sales Specialist
Tampa, FL jobs
For the best overview of this position, please read everything in bold! We're looking for awesome team members to join our industry-leading event catering company. We are currently seeking an Event Specialist, which is a full-time exempt position that includes business development, client account management, event production, marketing and sales.
Your role is directly responsible for the entirety of the event planning process, up until event execution- beginning with initial lead intake, creation of catering proposals, complete event production, and client account maintenance. You would be working during the week in our corporate office in Seminole Heights and occasionally offsite at various locations throughout the Tampa Bay region for events, weddings and parties. Weekend and evening availability and work is necessary.
Expectations For Role
You must have experience working for an off-premise catering company or in the event industry. This is a requirement for this position. Any capacity is valid - sales, server/bartender, logistics, etc.
Interest and knowledge in working with an off-premise catering company or event production company
Effective Communicator
Learn how to effectively use the tools and technology that have been provided to you, including Google Calendars, MS Office, OneDrive and industry wide catering software (Total Party Planner)
Requirements
Attendance - must be able to maintain a regular and reliable attendance record (in-person at various locations, including at the company's office and warehouse as well as at event sites).
Flexible Hours-the Event Specialists must be able to work nights, weekends, and holidays in addition to regular business hours when requested, and particularly during busy times of the year.
Physical standards - Must be able to stand for 8-10 hours in a day.
Driver's license - Must maintain a current valid automobile driver's license.
Driving record - Must maintain a good driving record.
Ongoing Responsibilities
Sales of Events and Weddings
Prospecting for new business, clients and referrals in the corporate, social, non-profit and wedding markets. Meet potential referral sources and clients to sell catering events.
Manage professional working time effectively through prioritization of client contact, building of proposals and expedient returning of phone calls. Smart time management is a key to success in an autonomous sales role.
Event Planning and Client Relationships
Manage professional working time effectively through prioritization of client contact, revisions of proposals and expedient returning of phone calls. Smart time management is a key to success in this role.
Plan and manage all details for events sold, including: TPP input, final details, pack lists, final client meetings, and communication with other departments of Good Food to ensure successful planning and execution.
Serve as the primary point of contact with clients as their events move toward the event day. Examples of those client responsibilities include but are not limited to: proposal revisions, coordinating/staffing site visits and tastings, confirming menus + final guest counts and linen colors/rental decisions, coordinating and relaying sub vendor details and plans to clients.
Expected first year income of $60,000 - $70,000 - includes base salary and sales commissions. Income can increase significantly over time based on sales volume. Still reading? When you apply to this job, shoot us a quick message to tell us your favorite food!
401(k) with company match, health insurance (50% paid by company), vacation pay
The functions for this job position listed above are not all-encompassing and may require you to do other functions.
A little about us -
Established in 2008, Good Food Events + Catering is a locally owned event catering company that is a market leader and known for producing complex and large events. We specialize in weddings, social and corporate events, ranging in 50-2,500 guests. Our food is described as Modern-American cuisine, cooked using fresh ingredients, primarily from scratch.
Sales Specialist
Dallas, TX jobs
Join an esteemed luxury retailer, renowned for its exquisite collection of high-end timepieces. We curate a world-class shopping experience, offering discerning clientele access to the finest luxury watches from prestigious brands across the globe.
Position Overview:
We are seeking a passionate and experienced Luxury Watch Sales Specialist to join our dynamic team. The ideal candidate possesses a deep understanding of the luxury watch market, impeccable sales skills, and a commitment to providing unparalleled customer service. This is an exciting opportunity to showcase your expertise and elevate the shopping experience for our elite clientele.
Essential Duties & Responsibilities:
Develop and maintain a comprehensive knowledge of our luxury watch brands, including their history, craftsmanship, and technical specifications.
Provide personalized assistance to clients, guiding them through the selection process and offering expert advice to meet their individual preferences and requirements.
Cultivate strong relationships with existing clients while actively seeking opportunities to expand our customer base through networking and client referrals.
Drive sales performance by meeting and exceeding revenue targets, consistently delivering exceptional service to exceed customer expectations.
Stay informed about industry trends, market developments, and competitor activities to identify opportunities for growth and innovation.
Qualifications:
Minimum of 3 years of experience in luxury watch sales or a related field, with a proven track record of success in achieving sales targets.
Deep knowledge and passion for luxury watches, including familiarity with prominent brands and their product offerings.
Excellent communication and interpersonal skills, with the ability to build rapport and establish lasting relationships with clients.
Strong negotiation skills and a customer-centric approach to sales, prioritizing customer satisfaction above all else.
Highly organized with the ability to multitask in a fast-paced retail environment.
Professional appearance and demeanor, reflecting the luxury standards of our brand.
Benefits:
Competitive salary commensurate with experience, plus commission and performance-based incentives.
Health and wellness benefits package, including medical, dental, and vision coverage.
Ongoing training and professional development opportunities to enhance your skills and expertise in luxury watch sales.
Customer Success Specialist
Lewisville, TX jobs
The Stylist Success Specialist position will help J.Hilburn Stylists feel confident and equipped to provide 5 star concierge service to their Clients and grow their business while also ensuring that the Stylist feels valued by the company.
Core Accountabilities and Responsibilities
5-star Concierge Service
Concierge service mentality: Demonstrate a relentless commitment to supporting Stylist business success with a proactive, solutions-first approach.
Multi-channel responsiveness: Deliver timely, white-glove service via phone, email, live chat, and text channels to support Stylist and Client inquiries.
Fit and product support: Provide guidance and advice on product fit, design, and ordering to support Stylist expertise and Client satisfaction.
Problem resolution: Troubleshoot complex issues with persistence and professionalism, ensuring complete and satisfying resolution for the Stylist.
Stylist Partnership Development
Business partnership mindset: Build authentic relationships with Stylists and act as a trusted partner in their business growth.
Proactive outreach: Identify opportunities to check in with Stylists, support onboarding or transitions, and proactively offer help without being asked.
Insight sharing: Surface useful trends or recurring challenges to company leadership to improve systems and drive service enhancements.
Advocacy and follow-through: Ensure the Stylists will feel seen, heard, and supported by owning their issue from start to finish.
Knowledge and Process Execution
Policy and procedure fluency: Continously learn knowledge of J.Hilburn processes, programs, and systems accurately in daily support.
Knowledge base utilization: Reference and contribute to the internal knowledge base to support continuous service quality improvement.
Process adherence: Follow standard operating procedures to ensure consistency and professionalism in every interaction.
Documentation and ticketing: Accurately record service requests, updates, and resolutions in the appropriate systems.
Cross-functional Collaboration
Stylist Success Team Collaboration: Communicate openly and respectfully with peers, sharing knowledge and supporting group success.
Cross-functional Team Collaboration: Collaborate respectfully and effectively with other departments to align on solutions, share insights, and support Stylist-facing initiatives.
Required Knowledge, Skills, and Abilities
Delivering support across multiple channels (phone, email, chat, sms) in a fast-paced
Strong problem-solving, communication, and relationship management skills.
Strong proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with CRM systems (e.g., Zendesk, Salesforce, Freshdesk).
Ability to resolve complex service issues with a high level of professionalism, persistence, and empathy.
Providing fit and product advice, ideally within apparel, tailoring, or styling environment.
Proven record of adaptability and resilience while thriving in a fast-paced environment by staying composed, flexible, and ready to take initiative.
Working with independent contractors, business owners, or Stylists, offering tools, guidance, and support to help grow their business.
Required Education and Experience
Bachelor's degree in Fashion Merchandising, Business, Communication, or a related field preferred.
5+ years of customer service or sales experience, preferably in high-end retail client-facing, apparel/fashion, e-commerce, or concierge services.
Familiarity with interpreting and navigating backend order systems, customer profiles, and inventory tools.
Familiarity with building successful rapport and loyalty with clients.
Proven record of adaptability and resilience while thriving in a fast-paced environment by staying composed, flexible, and ready to take initiative.
Familiarity with CRM systems, ticketing platforms, or customer support software (e.g., Zendesk, Salesforce, Freshdesk, etc.).
Travel
There is minimal anticipated travel required for this position.
Annual and Semi-Annual Company Conferences, usually in the DFW area
This is an ONSITE position 4 days/week, Monday through Thursday, Fridays are remote and occasionally on the weekend.
Direct Sales Specialist
Andrews, TX jobs
The Direct Sales Specialist will be responsible for developing and nurturing Business to Business (B2B) and Bulk Sales relationships, starting from lead generation to lead conversion. This role will collaborate with internal and external partners as needed to develop processes and new capabilities needed to meet the B2B and Bulk customers' expectations. The role will serve as the primary point of contact for B2B & Bulk customers in the field. This role will also act as the bridge to the Merchant and Operations capability needed to support sales and delivery of inventory to the B2B & Bulk customer. They will identify key business opportunities within their district, utilizing insights from existing B2B partnerships, lead generation tools, market research and outreach to establish new B2B & Bulk partnerships.
Essential Duties and Responsibilities (Min 5%)
Identify, develop, and grow B2B & Bulk Sales relationships with Life Out Here event centers, venues, and businesses within assigned area/district.
Create relationships and processes needed to bridge Sales to Merchant Inventory and Delivery Capabilities to meet the B2B & Bulk customers' needs.
Achieve monthly, quarterly, and annual sales/revenue goals as assigned.
Identify and deploy new capabilities required for the B2B & Bulk customer.
Manage and maintain KPI's, Metrics, and financial reporting needed to sustain successful B2B & Bulk Sales relationships and growth.
Serve as subject matter expert and main point of contact for the B2B & Bulk customer to inform on enhancements or new capabilities for inventory and delivery needs.
Conduct local market research to identify sales leads, planning and executing cold outreach to identified leads, closing sales with identified leads to achieve revenue goals.
Establish and maintain solid business relationships with internal partners locally and at the Store Support Center for the support needed to sustain B2B & Bulk customer relationships, ensuring Legendary Service, and financial outcomes are achieved.
Keep informed on competitive and industry insights related to current and developing B2B models as well as Life Out Here event centers, businesses and venues.
Hold accountability to maintain Customer Loyalty within assigned area/district including but not limited to resolution of Customer issues and analyzing reporting to identify and overcome customer satisfaction opportunities.
Take the initiative to support selling initiatives (GURA):
Greet the Customer
Uncover the Customers' needs
Recommend products
Ask for the Sale
Required Qualifications
Experience:
Minimum of one year in an Outside Sales role, preferred in B2B & Bulk sales or sales to large event centers/venues. Preferred experience partnering with retail operations needed to support B2B & Bulk sales customers.
Education:
Bachelor's degree in business, operations, logistics, supply chain, or related field preferred. High School diploma required. Any suitable combination of education and experience will be considered.
Professional Certifications:
N/A
Preferred knowledge, skills or abilities
Other knowledge, skills, or abilities:
Advanced computer skills with advanced ability in Microsoft PowerPoint, Word, Excel, Outlook, and OneNote.
Knowledge and understanding of B2B Sales tools and processes.
Strong communication (verbal, listening, and written), leadership and interpersonal skills.
Analysis and problem-solving skills.
Ability to leverage relationships to accomplish sales and profitability goals.
Strong negotiation skills.
Farming, ranching, pet/equine, or welding knowledge is strongly preferred.
Work varied hours, days, nights, and weekends as business dictates.
Must have a valid driver's license.
Working Conditions
Hybrid / Flexible working conditions
Travel required 50% - 75% to customer sites & districts, TSC Stores and DCs
Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines
Physical Requirements
Sitting
Standing (not walking)
Walking
Kneeling/Stooping/Bending
Driving a vehicle
Reaching overhead
Lifting up to 50 pounds
Disclaimer
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.
Company Info
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.
Digital Private Client Specialist (NY or CA)
New York, NY jobs
ABOUT US
K&L Wine Merchants is widely recognized as one of the leading independent wine retailers in the United States. We offer a world-class selection of wine, spirits, and beer at five retail locations and through our website. We are a growth-minded company made up of a tight-knit team dedicated to providing excellent, knowledgeable service to our loyal customers. If you are seeking an exciting career and an ‘all-access pass' to the business and culture of wine and spirits, K&L Wine Merchants is the perfect match!
BENEFITS
Medical/Dental/Vision insurance - K&L pays 100% of individual premium.
FSA/HSA availability to support healthcare and dependent care expenses.
401k plan, with company contribution.
3 weeks of paid time off per year - time off accrual increases at 5 years of service
8 paid holidays.
Generous product discount.
Weekly staff tasting and sales training; exposure to world-class products and producers.
Opportunities to advance in the wine and spirits industry.
WHAT WE'RE LOOKING FOR
Our ideal Digital Private Client Specialist will support client engagement and growth through CRM management and digital marketing execution. This role focuses on implementing segmentation strategies, managing targeted email offers, and maintaining client databases within HubSpot to service a large digital client base efficiently. As as Digital Ptivate Client Specialist, you will identify and qualify leads for the Private Client sales team through digital client interactions and data analysis.
PRINCIPAL RESPONSIBILITIES
Actively cultivate, engage, and support top-producing clients.
Execute client segmentation within HubSpot CRM using purchase history, behavioral data, and client feedback.
Researchand generate leads for the private client team to ensure proper assignment and onboarding.
Manage email marketing campaigns and automated workflows under senior guidance.
Maintain client database accuracy and updates segmentation criteria regularly.
Support content development for digital campaigns and promotional offers.
Monitor campaign performance metrics and generates basic reporting.
Provide personalized shopping experiences by presenting custom product sets aligned with clients' needs and preferences.
Processes digital orders and manage client inquiries across multiple communication channels.
Assist with delivery coordination and order fulfillment logistics.
Execute day-to-day CRM operations including data entry and list management.
REQUIREMENTS
Outstanding customer service and account management skills with proficiency in CRM platforms.
Excellent written, verbal, and interpersonal communication skills with engaging digital presence.
Strong problem-solving and critical thinking abilities.
Exceptional time management and organizational skills.
Ability to work effectively both independently and collaboratively within a team environment.
Advanced skills in Office 365, Tableau and HubSpot CRM.
Flexibility to work varied schedules including early/late hours as business needs require.
Demonstrated experience with email marketing platforms and database management.
Strong attention to detail and organizational skills.
Comfort with data analysis and basic reporting functions.
Professional certification (WSET, CMS, CSW, CWE) or equivalent knowledge derived through work experience.
Bachelor's degree preferred.
PHYSICAL AND ENVIRONMENTAL REQUIREMENTS
Ability to perform desk-based work for all or the majority of an 8-hour shift.
Ability to concentrate on individual tasks and make and receive phone calls in an open plan office environment.
Dexterity to enter and retrieve data using a computer keyboard and to operate standard office equipment.
Ability to lift and carry up to 50 lbs. on occasion.
Ability to load, unload, and operate a hand truck safely.
Join us at K&L Wine Merchants and be a part of a unique journey in the world of wine and spirits, where your expertise and passion will help shape the future of our company and the experiences of our loyal customers.
K&L Wine Merchants is an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability, or any other status protected by law
Client Success Specialist
Cedar Park, TX jobs
The Client Success Specialist will be responsible for supporting Account Managers in delivering exceptional service and strategic support to key clients across the Wealth Management and Investment Company segments. This role is focused on increasing engagement, preventing churn, and driving net retained revenue by owning specific success motions, operational reviews, and renewal strategies for designated client tiers. A successful candidate will work cross-functionally to execute scheduled reviews, manage client health, and act as an advocate for client needs internally.
Key Responsibilities:
• Strategic Account Support: Partner with Account Managers to provide strategic client support across key account segments. Includes leading monthly client success reviews for clients, managing the success program for designated clients, conducting quarterly success reviews for Tier 1 clients, and providing support for Tier 2 renewal processes by request.
• Churn Mitigation and Client Health Monitoring: Responsible for proactively monitoring client engagement, satisfaction, and product usage to identify accounts that may be at risk of churn. Develop and execute account-specific plans to address risks, support client goals, and improve the overall health of each relationship.
• Renewal Strategy and Execution: Own the 120-day renewal planning process for assigned accounts. Collaborate with AMs and cross-functional teams to ensure timely preparation and execution of renewal strategies, helping secure contract renewals and maximize client retention.
• Operational Reviews and Communication: Lead and document operational business reviews with clients, ensuring regular, structured touchpoints to evaluate progress, align goals, and identify opportunities for added value. Maintain clear and ongoing communication with clients and internal stakeholders throughout the engagement lifecycle.
• Client Advocacy and Enablement: Act as a dedicated client advocate, ensuring that client needs and feedback are represented internally across product, support, and leadership teams. Lead client engagement efforts, promoting program adoption and consistent value delivery.
• Performance Measurement: Performance is measured by client engagement, reduction of churn, and impact on net retained revenue. The role has a direct influence on compensation through retention outcomes.
Skills/Qualifications:
• Minimum of 2 years of experience in Client Experience, Client Success, or a related field within the financial services and/or SaaS industry.
• Experience with Red Oak software and/or the 4U platform is highly desirable.
• Proficiency in CRM software; Salesforce, Freshdesk, Zendesk preferred. Experience with project management methodologies and tools, preferred.
• Strong analytical and problem-solving skills with the ability to interpret client data and feedback.
• Excellent verbal and written communication skills, with the ability to articulate complex concepts clearly and effectively.
• Proven leadership experience with the ability to inspire and build a team.
• Deep understanding of client-centric practices and a passion for delivering exceptional client experiences.
Work Structure:
Red Oak values the energy and creativity that comes from working together in person. To support this cultural element, this hybrid role is based out of our Cedar Park HQ with a minimum of 3 days (Tues-Thurs) in the office each week.
Auto-ApplyClient Success Specialist
Milford, TX jobs
The Client Success Specialist will be responsible for supporting Account Managers in delivering exceptional service and strategic support to key clients across the Wealth Management and Investment Company segments. This role is focused on increasing engagement, preventing churn, and driving net retained revenue by owning specific success motions, operational reviews, and renewal strategies for designated client tiers. A successful candidate will work cross-functionally to execute scheduled reviews, manage client health, and act as an advocate for client needs internally.
Key Responsibilities:
• Strategic Account Support: Partner with Account Managers to provide strategic client support across key account segments. Includes leading monthly client success reviews for clients, managing the success program for designated clients, conducting quarterly success reviews for Tier 1 clients, and providing support for Tier 2 renewal processes by request.
• Churn Mitigation and Client Health Monitoring: Responsible for proactively monitoring client engagement, satisfaction, and product usage to identify accounts that may be at risk of churn. Develop and execute account-specific plans to address risks, support client goals, and improve the overall health of each relationship.
• Renewal Strategy and Execution: Own the 120-day renewal planning process for assigned accounts. Collaborate with AMs and cross-functional teams to ensure timely preparation and execution of renewal strategies, helping secure contract renewals and maximize client retention.
• Operational Reviews and Communication: Lead and document operational business reviews with clients, ensuring regular, structured touchpoints to evaluate progress, align goals, and identify opportunities for added value. Maintain clear and ongoing communication with clients and internal stakeholders throughout the engagement lifecycle.
• Client Advocacy and Enablement: Act as a dedicated client advocate, ensuring that client needs and feedback are represented internally across product, support, and leadership teams. Lead client engagement efforts, promoting program adoption and consistent value delivery.
• Performance Measurement: Performance is measured by client engagement, reduction of churn, and impact on net retained revenue. The role has a direct influence on compensation through retention outcomes.
Skills/Qualifications:
• Minimum of 2 years of experience in Client Experience, Client Success, or a related field within the financial services and/or SaaS industry.
• Experience with Red Oak software and/or the 4U platform is highly desirable.
• Proficiency in CRM software; Salesforce, Freshdesk, Zendesk preferred. Experience with project management methodologies and tools, preferred.
• Strong analytical and problem-solving skills with the ability to interpret client data and feedback.
• Excellent verbal and written communication skills, with the ability to articulate complex concepts clearly and effectively.
• Proven leadership experience with the ability to inspire and build a team.
• Deep understanding of client-centric practices and a passion for delivering exceptional client experiences.
Work Structure:
Red Oak values the energy and creativity that comes from working together in person. To support this cultural element, this hybrid role is based out of our Cedar Park HQ with a minimum of 3 days (Tues-Thurs) in the office each week.
Auto-ApplyNon-Commercial/On-Site Specialist (Food Broker)
Danbury, CT jobs
We are seeking a results-oriented producer to be our next Non-Commercial/On-Site Specialist to cover our New England and Upstate New York territories. The ideal talent will report directly to the Market Manager and should have prior experience within any of the following selling disciplines: sales/business development, account management, client relationship management, business to business, or direct/indirect selling environment. We are seeking one who possesses a consultative selling approach that can influence non-commercial clients without authority.
This individual will also be responsible for developing and executing a customized business selling strategy for assigned accounts. This opportunity requires a talented individual with a passion for self-educating and self-activating with little day-to-day supervision. Success in this role is defined as growing the non-commercial portfolio throughout the assigned Demographic Market Area (DMA).
Who We Are:
Great Place to Work Certified | Your Bridge to Success | Why Our People Love Affinity Group
Affinity Group is one of the fastest-growing food sales and marketing agencies, with a national presence throughout North America. We represent some of the most recognizable and well-regarded food brands in the industry, and bring decades of expertise and a consultative system that is tailored for a localized approach. Supported by the corporate sales support team, you'll be part of a team that drives brand awareness and increases market demand for our clients.
Perks & Benefits:
Health, vision, and dental insurance
Life insurance and disability benefits
401(k) retirement plan
Paid time off and company holidays
Bonus potential
Salary Range: $70,000-$80,000
What You'll Do:
Establish relationships with food-service directors and culinarians as a trusted resource
Execute and grow market sales based on agreed upon trimester planning
Maintains in-depth knowledge of key distributors within the assigned market
Provide CRM sales reporting and update manufacturers on an as-needed basis
Maintains food and beverage samples in the assigned office
Develop a market strategy to enable strategic weekly market visits with key operators
Ability to prepare or learn how to prepare food products and design menu combinations
Drive client compliance with key operators in the market
What to expect:
The typical work week: Monday through Friday
During the food trade show season, the position requires the ability to stand for extended periods, with the ability to safely lift case goods (up to 50 lbs.)
Travel (Driving): Position requires daily motor vehicle travel to assigned locations. The candidate must possess an active Driver's License and a clean driving record
Qualifications:
3-5 years' experience with a food service brokerage agency, foodservice operations management, or a national manufacturer (calling on key accounts)
Approach work with a collaborative mindset and a passion to help others
Ability to work alongside diverse teams and possesses a learner mindset
Proficient with Microsoft products (Excel, Word, SharePoint), CRM systems, and comfortable with cloud-based SaaS systems (i.e., Slack, Zoom, etc.)
Enthusiastic and confident leader with strong interpersonal skills and a great work ethic
Bonus points for:
Associate or bachelor's degree
The Affinity Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
All employment is decided on the basis of qualifications, merit, and business need.
Auto-ApplyBMW Genius / Product Specialist, Top Pay, Paid BMW Factory Training
Springfield, IL jobs
229 East Jefferson Street, Springfield, IL 62701
BMW Genius / Product SpecialistCompetitive Pay with Performance Incentives Paid BMW Factory Training and Genius CertificationPrevious BMW Genius, Product Specialist, or Brand Ambassador Experience is a Big Plus
Isringhausen BMW has been a trusted, family-owned BMW Center for Central Illinois since 1981. Known for exceptional customer experiences and a passionate, long-tenured team, were seeking a tech-savvy, customer-centric BMW Genius / Product Specialist who loves sharing their passion with everyone who walks through our doors.
This is not a traditional sales position. Its a highly visible, brand-ambassador role focused on delivering world-class product education, technology demonstrations, and unforgettable ownership experiences from first hello to vehicle delivery and thereafter as needed.
If youre ready to turn your passion for BMW into a career and help create lifelong brand advocates in Central Illinois, we want to hear from you!
Apply today Isringhausen BMW is looking for our next great team member.
Why Isringhausen?
At Isringhausen,
excellence isnt just a goal its our standard
. Weve been named Best Auto Dealer (New and Used) for three consecutive years, and our team members are recognized for their integrity, professionalism, and customer care. Our philosophy is deeply rooted in the values of attention, honesty, and respect, which we extend to every individual who steps into our world - be it a customer or an employee.
What We Offer:
Competitive pay with performance incentives
Comprehensive health, dental, and vision insurance
401(k) with company match
Paid holidays and generous PTO
Short-term disability & life insurance
Paid BMW factory training and Genius certification
Real career growth in a stable, family-owned dealership that promotes from within
What Youll Do
Act as the in-house BMW technology and product expert for Sales and Service
Warmly greet customers, introduce Genius services, and deliver tailored product presentations and walk-arounds
Conduct engaging Vehicle Encore demonstrations (in-person and remote) showcasing iDrive, connectivity, driver-assistance systems, electrification, and the latest BMW innovations
Partner with Client Advisors on vehicle configuration, test drives, feature explanation, and memorable handover/delivery experiences
Provide ongoing post-delivery technology support via phone, video, or in-person
Keep demo and loaner electric vehicles charged and Level 2 chargers fully operational
Create fresh, exciting social media content (Instagram, TikTok, YouTube, Facebook) featuring new models and technology
Maintain expert-level knowledge of the entire BMW lineup, upcoming releases, packages, and competitive comparisons
Hit customer satisfaction targets and consistently earn top CSI scores
Collaborate daily with Sales, Service, and Management using CRM and BMW systems
Occasionally assist with new-vehicle check-in, prep, and showroom presentation
Who You Are:
Genuinely passionate about BMW, cars, and cutting-edge technology
Outgoing, high-energy personality that lights up when talking about BMW features
Outstanding communication skills you make complex technology feel simple and exciting
Comfortable with tablets, apps, smartphones, and learning new systems quickly
Professional appearance, strong work ethic, and impeccable punctuality
Preferred Background (not all required):
1+ years in upscale retail, hospitality, consumer electronics, technical support, or dealership environment
Previous BMW Genius, Product Specialist, or brand ambassador experience is a big plus
Experience creating social media content is a bonus
Requirements:
Valid drivers license with clean driving record
Ability to stand/walk for extended periods and work outdoors in all weather
Willing to submit to pre-employment background check
Please upload your resume.Completing the online assessment will grant you priority consideration!
Must be authorized to work in the U.S. without sponsorship and be a current resident.
We are an Equal Opportunity Employer
.
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
RequiredPreferredJob Industries
Customer Service
Business to Business (B2B) Specialist
Fountain Hills, AZ jobs
Job Title: Business-to-Business Specialist Pay Range: $17-$20 Benefits we offer: * Competitive pay * Learn Life Skills * Personal Time Off (PTO) * Paid Holidays * Medical, Dental, Group Life Insurance * 401K Retirement Plan*
* Paul's Savings Plan
* Monthly Incentives
* Continuing education and cross-training opportunities
* Promote from within
Full-time status required; 30 or more total hours worked per week
* Hours and length of service requirement
We are always looking for management quality individuals for our growing company!
POSITION SUMMARY
The primary responsibilities of the Business-to-Business Specialist are to coordinate and maintain the activities of general Business-to-Business sales, while building and maintaining customer relationships.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The major responsibilities for this position include:
* Market program to Business-to-Business customers.
* Generate sales leads from potential new customers.
* Create and maintain customer relationships.
* Learn customer base by interviewing customers, visiting outside business, and understanding critical buying influences in the area.
* Communicate with and thank customers.
* Research quotes and orders.
* Process customer orders.
* Pick, pull, and pack will call and/or deliver items for customers.
* Establish sourcing of products from vendors.
* Monitor competition's pricing, product assortment, services, fees, and marketing efforts to ensure stores Business-to-Business program is competitive.
* Track and review Business-to-Business customers purchases to identify trends and opportunities.
* Coordinate local community involvement.
* Empower and involve entire store personnel.
* Provide training to internal team members on product knowledge, sales skills, customer service and technology.
MINIMUM REQUIREMENTS
The minimum requirements for this position include the following:
* Education/Training: High School degree, some college preferred. Possess a vast product knowledge of consumable products along with a willingness to learn.
* Experience: Outside sales and marketing experience with retail programs, establishing relationships and new accounts, and other promotional activities.
* Experience in retail environment either in marketing, sales, or back office.
* Skills/Knowledge: Excellent quantitative and computer skills. Analytical and pricing knowledge with the ability to conduct comparison analysis and make sound decisions.
* Knowledge of retail computer systems, MS Word, and Excel a plus.
* Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task.
* Ability and willingness to work flexible hours including evening, weekends, and holidays to meet the needs of the business.
PHYSICAL REQUIREMENTS
The minimum physical requirements for this position include:
* Ability to stand for an extended period of time.
* Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth.
* Must be able to access various store locations of the company
* Move and handle merchandise up to a minimum of 50 pounds.
Job responsibilities may change based on the needs of the business.
SAFETY. SECURITY
Adhere to all safety and security procedures when assisting customers or handling merchandise,
reporting unsafe situations and any suspicion of shoplifting or theft. Any violations should be
reported to the Safety Committee. Maintain your area of concern in a clean, safe, orderly manner.
MISSION STATEMENT
Paul's Ace Hardware is committed to providing solutions and opportunities for people, with honesty and integrity.
Company Introduction
Paul E. Dauwalder established his first hardware store in 1956 at the Northwest corner of Thomas and Scottsdale Roads, in what was then downtown Scottsdale Arizona. With a sales floor of approximately 1800 sq. ft. and a passion for taking care of customers, the company grew quickly. In our 3rd generation of being family owned and operated with eight Ace Hardware stores in the East Valley and Payson Arizona we maintain our commitment to our customers and employees by providing solutions with honesty and integrity.
Auto-ApplyBusiness to Business (B2B) Specialist
Payson, AZ jobs
Job Title: Business-to-Business Specialist Pay Range: $17-$20 Benefits we offer: * Competitive pay * Learn Life Skills * Personal Time Off (PTO) * Paid Holidays * Medical, Dental, Group Life Insurance * 401K Retirement Plan*
* Paul's Savings Plan
* Monthly Incentives
* Continuing education and cross-training opportunities
* Promote from within
Full-time status required; 30 or more total hours worked per week
* Hours and length of service requirement
We are always looking for management quality individuals for our growing company!
POSITION SUMMARY
The primary responsibilities of the Business-to-Business Specialist are to coordinate and maintain the activities of general Business-to-Business sales, while building and maintaining customer relationships.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The major responsibilities for this position include:
* Market program to Business-to-Business customers.
* Generate sales leads from potential new customers.
* Create and maintain customer relationships.
* Learn customer base by interviewing customers, visiting outside business, and understanding critical buying influences in the area.
* Communicate with and thank customers.
* Research quotes and orders.
* Process customer orders.
* Pick, pull, and pack will call and/or deliver items for customers.
* Establish sourcing of products from vendors.
* Monitor competition's pricing, product assortment, services, fees, and marketing efforts to ensure stores Business-to-Business program is competitive.
* Track and review Business-to-Business customers purchases to identify trends and opportunities.
* Coordinate local community involvement.
* Empower and involve entire store personnel.
* Provide training to internal team members on product knowledge, sales skills, customer service and technology.
MINIMUM REQUIREMENTS
The minimum requirements for this position include the following:
* Education/Training: High School degree, some college preferred. Possess a vast product knowledge of consumable products along with a willingness to learn.
* Experience: Outside sales and marketing experience with retail programs, establishing relationships and new accounts, and other promotional activities.
* Experience in retail environment either in marketing, sales, or back office.
* Skills/Knowledge: Excellent quantitative and computer skills. Analytical and pricing knowledge with the ability to conduct comparison analysis and make sound decisions.
* Knowledge of retail computer systems, MS Word, and Excel a plus.
* Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task.
* Ability and willingness to work flexible hours including evening, weekends, and holidays to meet the needs of the business.
PHYSICAL REQUIREMENTS
The minimum physical requirements for this position include:
* Ability to stand for an extended period of time.
* Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth.
* Must be able to access various store locations of the company
* Move and handle merchandise up to a minimum of 50 pounds.
Job responsibilities may change based on the needs of the business.
SAFETY. SECURITY
Adhere to all safety and security procedures when assisting customers or handling merchandise,
reporting unsafe situations and any suspicion of shoplifting or theft. Any violations should be
reported to the Safety Committee. Maintain your area of concern in a clean, safe, orderly manner.
MISSION STATEMENT
Paul's Ace Hardware is committed to providing solutions and opportunities for people, with honesty and integrity.
Company Introduction
Paul E. Dauwalder established his first hardware store in 1956 at the Northwest corner of Thomas and Scottsdale Roads, in what was then downtown Scottsdale Arizona. With a sales floor of approximately 1800 sq. ft. and a passion for taking care of customers, the company grew quickly. In our 3rd generation of being family owned and operated with eight Ace Hardware stores in the East Valley and Payson Arizona we maintain our commitment to our customers and employees by providing solutions with honesty and integrity.
Auto-ApplyCollections Specialist
Atlanta, GA jobs
Work at Purchasing Power Collections Specialist Who Are We: Purchasing Power (corp.purchasingpower.com) We are an Atlanta-based voluntary benefit company offering an industry-leading employee purchase program for brand-name consumer products, online education services and travel offerings through convenient payroll deduction, helping employees achieve financial flexibility.
The Opportunity: The Collections Specialist will utilize their expertise to successfully collect on past due receivables. You will focus on maintaining customer relationships while maximizing liquidation through a consultative approach.
What You Will Do:
* Contact past due account customers by telephone or email regarding delinquency and set up payment arrangements
* Negotiate repayment with customers by means of pay-off or a payment plan
* Receive inbound customer calls and emails regarding delinquency and work with customers to set up payment arrangements
* Research payment issues and resolve appropriately. Attempt to resolve customer issues with minimal escalations and maintain customer confidentiality
* Manage all customer correspondence and tickets to resolve inquiries
* Establish positive working relationships with peers and leadership
* Ensure monthly monetary Account Recovery key performance indicators (KPIs) are achieved
* Adhere to the FDCPA, state collection laws, work policies, and procedures
* Ensure positive resolution by following up on customers' promises to pay and their payment commitments
* Maintain accurate and detailed records of all communication, collection efforts, and payment arrangements made with customers
* Identify and escalate accounts that are deemed uncollectable according to company guidelines
* Other duties as assigned
The Experience You Will Bring:
* High School Diploma and 4+ years of Collections experience
* Experience using Microsoft Office (Word, Excel)
* Demonstrate professionalism when interacting with customers, teammates, and all internal and external partners
* Must be self-motivated and able to work in high pressure environment
* Strong communication, negotiation, problem-solving, and organizational skills, along with a good understanding of relevant laws and regulations
* Display strong written and verbal communication skills and high customer satisfaction and must be able to balance the need for debt recovery with maintaining positive customer relationships
* Maintains high ethical standards and acts with integrity
* Willingness to learn and receive new information
* Ability to work a flexible schedule including evenings and Saturdays with potential overtime opportunities
Preferred Skills:
* FICO Debt Management System experience
* LiveVox dialer experience
Your Well Being:
* Hybrid work model (Onsite/Offsite)
* Comprehensive benefits: medical, dental, vision, company paid Basic Life/AD&D
* 401k Retirement Plan
* Flexible PTO
* Career Development
* Employee Purchase Program
What We Stand For:
* We act with intensity, urgency and a passion for supporting our customers and growing our business. We strive for excellence.
* We hold ourselves accountable and expect it of each other. We attack problems with a positive "can do" attitude. We do what we say we'll do.
* We deliver as one team, working together with integrity, respect, trust, transparency, and fun. We are better because we work here.
* We believe our unique diversity and authenticity makes us a better company, allows us to be our best selves and is a competitive advantage.
* We exhibit innate curiosity and creativity to innovate and reimagine how things can be done. We ask, is there a better way?
Purchasing Power is an equal opportunity employer. At Purchasing Power, we make all employment decisions, which include hiring, promoting, transferring, demoting, evaluating, compensating and separating, without regard to sex, sexual orientation, gender identity, race, color, religion, age, national origin, pregnancy, citizenship, disability, service in the uniform services, or any other classification protected by federal, state or local law.
Collections Specialist I
Texas jobs
Job Title: Collections Specialist I
We are seeking a highly motivated Collections Specialist I to join our team. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work in a fast-paced environment. As a Collections Specialist, you will be responsible for managing and collecting on outstanding accounts receivable balances.
Responsibilities:
- Contact customers to collect on outstanding balances
- Maintain accurate records of all collection activities
- Work with other departments to resolve customer disputes
- Provide excellent customer service to all customers
- Meet or exceed monthly collection goals
- Other duties as assigned
If you are a self-motivated individual with a passion for collections and customer service, we encourage you to apply for this exciting opportunity. We offer competitive compensation and benefits packages, as well as opportunities for growth and advancement within the company.
This role is hourly plus commission. Commission equals a percentage of debt collected.
Requirements
-Some college experience is preferred (accounting coursework is an asset)
-At least 3 years of collection experience
-Intermediate skills in Excel, including VLOOKUP, and Pivot Tables
Salary Description $12- $15 an hour
Exceptions Specialist
Specialist job at The RealReal
About The Role As an Exceptions Specialist you will act as a liaison between the warehouse and customer service by performing the following duties. You're also responsible for the management of exceptions from daily activities. What You Get To Do Everyday
* Order SLA Issues
* Customer Returns & Consignor Return Issues
* Investigate Aging RTC
* Manage Packsize & Autobagger order issues
* Manage un-batchable report and investigate orders
* Manage ZenDesk Tickets
* Assist Customer Service with Customer Inquiries
* Assist pickers with order issues as needed
* Must be able to navigate through Dior. Looker experience is a plus
* Must have knowledge of Google Docs
* Keep leadership team and customer care updated as necessary
* Other duties as assigned
What You Bring To The Role
Minimum Requirements:
* High School or G.E.D. completion
* Strong verbal and written communication skills
* Strong critical thinking skills
* Ability to think quickly on your feet
* Accuracy and attention to detail are important
* Must be punctual and available to work overtime as needed
* Must be able to lift heavy boxes up to 50lbs and stand for extended periods of time
Preferred Requirements:
* 1-2 years experience at an eCommerce facility preferred
Compensation, Benefits, + Perks
* $50 in monthly food credits to apply to snacks and meals that are available for purchase on site
* Employee Stock Purchase Plan
* 401K with Company Match
* Medical, Dental & Vision Insurance
* Paid parental leave
* 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work) & 10 Paid Holidays
* State of the art, climate-controlled warehouse facility
The expected hourly rate for this role is $17.5-$17.5. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate's skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR's total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.
The RealReal is the world's largest online marketplace for authenticated, resale luxury goods, with 37 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories-including women's and men's fashion, fine jewelry and watches, art, and home-in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.
The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That's why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
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