Customer Engagement Insights and Enablement Lead
Resilience job in Baltimore, MD
About UsAt Resilience, we're creating a new category that integrates cybersecurity, cyber insurance, and cyber risk management. Founded in 2016 by experts from across the highest tiers of the US military and intelligence communities - and built by prominent leaders and innovators from the insurance, technology, and cybersecurity industries - Resilience is rewriting the rules of how cyber risk is assessed, measured, and managed. Our integrated cyber risk solutions connect risk quantification software, cybersecurity experts, and A+ rated cyber insurance, all purpose-built for middle and large organizations.
Guided strongly by our mission and four core values - transparency, excellence, grit, and humility, our culture uniquely blends many different backgrounds, experiences, and skills from across industries and geographies - all focused on helping our clients and partners stay ahead of the bad guys. We are a cybersecurity company, a Cyber and Tech E&O-focused MGA, a fintech startup, and a data science powerhouse, all purposefully built into one.
Resilience is proud to be backed by leading technology investment firms, including General Catalyst, Lightspeed Venture Partners, Intact Ventures, Founders Fund, CRV, and Shield Capital. With headquarters in San Francisco, Resilience's team is globally dispersed, with offices in New York, Chicago, Baltimore, Los Angeles, Toronto, and London. Resilience offers insurance coverage through its licensed and appointed insurance agents and security services through its expert security team.
The Customer Engagement Insights and Enablement Lead is a pivotal operational and strategic role designed to scale the effectiveness of our Customer Engagement (CE) teams. You will be the architect of the operational intelligence framework that powers our client retention and client portfolio loss control efforts.
The role is responsible for analyzing customer portfolio loss control data to identify trends, assess risk exposure, and provide actionable insights to guide customer engagement team members to strengthen cyber risk management strategies with customers. In addition, this position supports CE by preparing the client-facing team with the necessary data, insights, and enablement materials to drive informed discussions during customer calls.
By combining analytical expertise with proactive customer engagement support, the role ensures both internal teams and customers are equipped to make data-driven decisions that enhance risk mitigation and business outcomes. This is a non-client-facing role focused on building the data-driven foundation that enables our frontline CE teams to deliver world-class, proactive loss control by enabling our clients to use cyber risk quantification to make better cyber security investment decisions.Responsibilities:
Client Loss Control Intelligence:
Customer Portfolio Loss Control Insights: Create and maintain loss control-focused customer portfolio data insights and ensure that CE, Product, Marketing, Underwriting, and Sales teams have easy access to up-to-date client intelligence to inform their strategies.
Customer Portfolio Loss Control Action Planning: Based on customer portfolio loss control analysis, create portfolio and individual account action plans for client-facing CE team members to work with customers in order to drive down cyber risk across the customer portfolio.
Customer Engagement Team Enablement
Customer Briefs: Use LLMs to analyze client information (i.e. SEC 10-k), engagement call transcripts, and peer group knowledge to create onboarding and pre-call briefs that include key client commitments, product feedback, competitor mentions, and overall sentiment for the client-facing team.
Reference Guide Creation: Translate technical loss control subject matter into clear, compelling one-page customer-facing reference guides for use by client-facing teams.
Project Management: Track and support large, cross-functional CE projects, ensuring they stay on track to meet our strategic objectives.
Client Engagement Metrics: Identify, define, and recommend automations to collect the key metrics needed to track client engagement. Collaborate with business intelligence to develop dashboards to monitor the health of the overall client portfolio and individual accounts.
Portfolio Analysis & Reporting: Analyze data across the client portfolio to identify trends and the root causes of losses and client churn. Provide actionable reports and insights to leadership to inform and shape our loss control and retention strategies.
Qualifications:
Bachelor's or Master's degree in Business Administration, Data Science, Information Systems, or a related field.
7+ years of experience in a business analysis, consulting, or enablement role, preferably within a SaaS, technology, or professional services environment.
Skills and Competencies
Communication & Collaboration: Excellent writing and communication skills, with the ability to distill complex ideas into concise, business-ready deliverables and build relationships and work effectively with diverse stakeholders across technical and non-technical teams.
Self-Starter: Must be proactive with minimal hands-on direction and an entrepreneurial mindset - constantly seeking out new methods to solve problems and improve the status quo.
Organized: Must be detail-oriented and able to manage multiple projects simultaneously.
Impact through Influence: This is not a people manager role. In order to be successful, this person will need to create value via a one to many relationship.
Data-Driven Strategist: Ability to think critically and analytically about data-driven insights and create actions for the CE team based on those insights.
Adaptability: Thrives in a fast-paced, dynamic environment where priorities may evolve quickly.
LLM Experience: Strong practical experience in designing and implementing LLM-based workflows for business purposes. This includes skills in prompt engineering with models like Gemini, workflow integration, and leveraging conversation intelligence platforms like Gong for analysis.
Technical Proficiency:
Customer Engagement Platforms: Familiarity with Customer Success platforms (Gainsight) and CRM tools (Hubspot).
Operations & Collaboration Stack: Proficiency in project management tools (Asana), internal communication platforms (Slack), and customer service software (Zendesk).
Business Applications: Advanced proficiency in Google Workspace or Microsoft Office Suite.
$150,000 - $175,000 a year
Commensurate with experience
What Resilience Offers YouInnovative company culture Flexible work schedules Family paid leave Paid healthcare for employees 401k Professional development & career advancements Flexible paid time off Employee referral bonus
Accommodations and Accessibility
We want to ensure you're able to perform as well as possible in your interview. As part of that, if you have any accessibility-related needs to ensure a comfortable visit, please let us know. We'll do our best to provide reasonable accommodations to suit your working style during your interview and if you join our team.
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please let your recruiter contact know.
Beware of Job ScamsResilience is excited to welcome talented individuals to explore career opportunities with us. However, we urge you to stay vigilant against recruitment scams where fraudsters may impersonate our company. We will never ask for payments, conduct interviews via chat rooms, or contact candidates from personal email accounts. All job applications must be submitted through our official platform at lever.co, and interviews will only take place via approved Resilience accounts. If you receive suspicious outreach or have concerns, please let your recruiter contact know. Thank you for helping us maintain a safe and secure recruitment process.
Auto-ApplyMarketing Sales Specialist (250k+ per year)
Lawrence, MA job
The Company:
Best Version Media is a U.S.-based media company that produces locally focused, positive, family-friendly magazines. We work with entrepreneurial publishers to deliver monthly print and digital content centered on neighborhood events, local businesses, and community stories.
The Role:
· B2B Sales: Sell both print and digital advertising products
· Hybrid work style
Earnings Potential:
· Industry-high earnings (discussed during interviews)
o Year 1: $50K-$100K
o Year 2: $150K-$250K+
· Substantial startup bonuses available.
· Digital ad sales can significantly boost earnings further
Work Culture:
· Professional, fun, and compassionate team environment.
· No evenings or weekends required.
· Flexible schedule with full control over your time.
Requirements:
· Sales Experience - Proven ability to sell advertising or marketing solutions to local businesses, especially in print or digital media.
· Strong Communication & Presentation Skills - Comfort with pitching products, closing sales, and maintaining client relationships over phone and in-person.
· Tech-Readiness & Remote Work Capability - Proficiency using a laptop, phone, and internet to manage remote work, including digital presentations and communication tools.
What's in it for you:
· Flexible, Independent Work - Set your own schedule, work from home, and operate as the sole publisher in your community.
· Turnkey Business Model - Launch a ready-to-run local magazine with full training, tools, and ongoing support.
· Award-Winning Culture - Join a team recognized by USA Today and The Wall Street Journal for its positive, professional, and supportive environment.
· Powerful Marketing Platform - Access advanced tools and broad reach across print, digital, and local advertising networks.
· Community Impact - Promote uplifting stories and help small businesses grow by bringing valuable content and visibility to local neighborhoods.
Director of Operations
Riverside, CA job
As a Director of Operations, you will contribute to the company's success by effectively directing all business within the market.
This includes employee development, growth and profit objectives, customer service, hiring, coaching and proper control of all payroll, facility and operating expenses.
As the head of your region, you'll motivate, mentor, and guide your team of Business Managers and create a welcoming environment through service and care. Exemplary planning, organization and communication skills are key and dental industry experience is highly preferred. This position is field based and requires frequent travel to the offices throughout the region.
Summary of Key Responsibilities
Operational Leadership & Performance:
Drive the operational, financial, and clinical performance of all dental offices within the region.
Oversee day-to-day operations to ensure offices meet or exceed performance goals, including patient volume, revenue, profitability, and patient satisfaction.
Analyze and interpret data from key performance indicators (KPIs) and implement strategies to improve results.
Collaborate with the executive team to align regional goals with the broader organizational vision and strategic initiatives.
Team Development & Leadership:
Lead, mentor, and develop a team of office leaders, promoting a culture of accountability, collaboration, and continuous improvement.
Provide continuous coaching and professional development opportunities to ensure high employee engagement and retention.
Foster an environment that encourages transparent communication, teamwork, and alignment with company values.
Patient Care & Clinical Excellence:
Partner with clinical teams to ensure high standards of patient care, quality, and compliance are consistently met
Job Requirements
Bachelor's degree
At least three years of experience managing multiple practice/site locations (7+) preferably in the Dental Industry
Proven track record of year-over-year growth
Proven track record of measurable, successful customer service initiatives
Ability to forecast and analyze business trends to maximize territory performance and profitability
Ability to create and maintain a budget
Travel within the required territory (5 days in the field).
Benefits Include: Medical, Dental, Vision, 401k, Deferred Compensation plan, PTO, Paid Holidays, mileage reimbursements
Textile Assistant, Women's Wholesale Apparel
New York, NY job
The Kasper Group is an apparel industry leader, offering women wardrobe solutions for their wear-to-work and special occasion dressing needs. Driven by excellence and exceptional talent, The Kasper Group has remained a forerunner in fashion for over 30 years. We are committed to delivering iconic brands (Kasper, Anne Klein, LeSuit, Kenneth Cole), relevant fashions and trusted, quality products to our consumers. So be a part of the exceptional talent!
We currently have an excellent opportunity for a Textile Assistant. Responsibilities include, but are not limited to the following:
• Interfacing with design to help source Fabric
• Generation of accurate production Fabric detail sheets
• Generation of detailed labelling and packing details
• Interfacing with design/color team to ensure color match
• Accurate proof reading of fabric details
• Timely updating of the PDM data base
• Communicating clearly on Fabric sheet questions with design team and overseas vendors
• Complete all the above in an accurate, timely manner and adhering to target completion dates
• Following up with appliance to ensure on time production
• Maintain fabric library of standards
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Attention to detail and accuracy is a required skill
• Must have good retention of facts and department systems
• Must have experience working in a fast paced environment
• Must have a good command of the English language in order to communicate effectively interdepartmentally and with overseas factories and offices
• Must adhere to department timeline
• Must be able to organize and prioritize own workload
• Must possess good computer skills, Excel is a must
Salary Range: $50K-$58K *Actual base salary for this role within the above range will be based upon experience, qualifications and/or assigned unit.
We are an EEO/Affirmative Action Employer. All qualified applicant swill receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
Technical Support Manager
New York, NY job
The Manager of Technical Services is a critical role responsible for overseeing the development, implementation, and maintenance of the organization's desktop, compute and storage infrastructure. This position involves leading a team of technical professionals, ensuring compliance with IT policies and procedures, and driving the overall health and efficiency of the corporate IT environment.
Key Responsibilities:
Infrastructure Management:
Develop, implement, and maintain the organization's desktop and server infrastructure, ensuring alignment with IT policies and procedures.
Oversee the design and architecture of the corporate infrastructure.
Manage a team of desktop support engineers and server administrators, providing guidance, mentorship, and performance evaluations.
Cross-Functional Collaboration:
Work closely with other departments to ensure compatibility and integration of systems.
Identify and address potential technical challenges that may impact business operations.
Team Development:
Participate in the hiring and training of new staff.
Provide mentorship and coaching to junior team members.
Conduct annual performance reviews to assess employee performance and identify development opportunities.
IT Project Management:
Oversee and contribute to IT projects related to infrastructure upgrades, system implementations, and technology initiatives.
Textile Associate, Wholesale Apparel
New York, NY job
The Kasper Group is an apparel industry leader, offering women wardrobe solutions for their wear-to-work and special occasion dressing needs. Driven by excellence and exceptional talent, The Kasper Group has remained a forerunner in fashion for over 30 years. We are committed to delivering iconic brands (
Kasper, Anne Klein, LeSuit, Kenneth Cole
), relevant fashions and trusted, quality products to our consumers.
So be a part of the exceptional talent!
The Kasper Group has exciting opportunity for a Textile Associate to join our team. If you have a passion for textiles and a desire to contribute to our design process, this is a great role for you.
Create and maintain fabric charts in MS Excel
Negotiate target pricing and shipment delivery with factory mill/vendor agents to meet divisional goals
Review and trouble shoot potential issues with vendors to ensure quality control on bulk fabrics
Ensure and maintain color standard matching records from lab dips, strike offs approval through production dye lots. Approve quality of bulk fabric goods and dye lots
Review bulk fabric test and approve fabric content, pricing in PLM database
Review and comment fabric defects; Settling issues and problems with vendors, mills, and factories
Establish and maintain seasonal fabric library record for effective sourcing/counter sourcing of variety of fabrics
Assist textile manager, working closely with Design and Production teams to establish and facilitate fabric production flow, counter sourcing, and stock distribution and completion
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
College degree and/or equivalent work experience
Must be very organized and detail oriented
Great time management and ability to multi-task
Great aesthetic and brand understanding
Background in woven and knit construction and development
Minimum 2 to 3 years of experience with fabric sourcing and development
Knowledge of MS Office.
Salary Range: 60K - 65K *Actual base salary for this role within the above range will be based upon experience, qualifications and/or assigned unit.
An EEO/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, nation origin, disability or protected veteran status.
Admissions Evaluator - Perm (On-Site in New York, NY)
New York, NY job
RESPONSIBILITIES:
1. Reviews PRI's and all supporting clinical documentation for appropriateness to the facility.
2. Serves as a liaison to hospitals through the metropolitan area, making field visits as needed and telephone consultations to confer with hospital staff and to seek out and evaluate potential applicants for admission to the facility.
3. Completes all required clinical pre-admission assessment forms on all potential evaluated, gathering additional medical and social information as needed for a thorough assessment.
4. Begins the application process during field visits and via telephone by disseminating information about the facility's programs; may gather psychosocial and financial information to complete applications with applicants and/or applicants.
5. Documents all applicant clinical and psycho-social assessments.
6. Submits monthly statistics and reports as requested by the Director of Admissions.
7. Contacts Managed Care Companies to obtain pre-authorization; reviews level requirements to obtain appropriate level prior to admissions.
8. Conducts tours of the facilities with potential patients, families and or representatives.
9. Interacts with HMO Case Managers prior to admissions, to review skilled needs and maximization of level.
10. Weekend and Holiday admission coverage as needed.
11. Performs other duties as required.
JOB QUALIFICATIONS:
1. RN, LPN or Social Worker registered in the State of New York.
2. MDS experience and PRI certification would be a plus.
3. Previous experience in post-acute admissions processes
4. Acute Care experience preferred.
5. Bilingual is a plus.
SPECIALIZED SKILLS AND COMPETENCIES:
1. Responds politely and helpfully to telephone and in-person requests for service consultations.
2. Excellent writing and clinical assessment skills.
3. Good working relationships with staff and referral services.
4. Ability to multi-task and work accurately in a fast-paced environment.
5. Knowledge of Electronic Medical Record, Microsoft outlook, Word, and Excel.
6. Required to speak and write in an understandable manner.
7. Bilingual (English/Spanish) a plus.
OTHER SKILLS AND COMPETENCIES:
1. Ability to relate to adult and geriatric populations in a manner that respects their needs and capabilities.
2. Thorough knowledge and understanding of medical terminology, conditions and treatments relevant to adult and geriatric populations.
3. Ability to make thorough and accurate bio-psychosocial assessments of adult and geriatric applicants in relation to the continuum of services provided by the facility.
Senior Executive Assistant
Waltham, MA job
We're seeking a Senior Executive Assistant to provide top-tier support to our C-suite leaders. In this high-impact role, you'll be a trusted partner, ensuring smooth operations, managing sensitive information, and helping drive strategic initiatives.
Qualifications
Bachelor's degree preferred.
5+ years of experience supporting senior executives, with C-suite or board-level exposure.
Experience supporting R&D and/or Medical Affairs leadership is highly desirable.
Strong judgment, discretion, and the ability to work independently.
Exceptional organizational and problem-solving skills; thrives in ambiguity.
Advanced proficiency in Microsoft Office and collaboration platforms (Teams, Zoom, etc.).
Excellent interpersonal and communication skills with the ability to build strong relationships across all levels.
Proven track record in handling confidential matters with professionalism and tact.
This is a Hybrid role at Waltham, MA and contract to hire opportunity.
Maintenance Electrician
Orchard Park, NY job
Eaton's IS AER MSD division is currently seeking a Maintenance Electrician. The hours for this role are 7am-3:30pm is $25.00 - $35.00 per hour. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
What you'll do:
Eaton's Mission Systems Division is currently seeking a Maintenance Electrician. This position is based at our Orchard Park, NY facility. Maintenance Electricians will assemble, install, maintain and repair electrical production/factory equipment. Fabricate special purpose units for electrical measurement, and control and communications systems.
Job Responsibilities
• Receive oral and written instructions from supervisor or other designated personnel.
• Read and interpret maintenance specifications, blueprints, schematics and wiring diagrams.
• Layout, install, alter, maintain and repair electrical wiring, communication and control systems, circuit breakers, transformers and other electrical equipment.
• Analyze power, control and communication system failures.
• Diagnose cause and make system repairs per appropriate specifications.
• Check system upon completion of work to ensure proper operation.
• Fabricate parts using simple machine tools such as drill press, band saw, pipe threading machine, shear and press break.
• Prep and paint parts as required.
• Be able to soft and silver solder.
• Obtain necessary tools, equipment and hardware from stock.
• Observe National Electrical Code and plant electrical standards.
• Perform specified preventative maintenance on all types of electrical factory and production related equipment.
• Perform all job requirements of "Electronic Electrician (EE)".
• Maintain company records as required.
• Follow and maintain safety rules and practices.
• Perform required housekeeping tasks to maintain a clean and orderly work environment.
• Electrical troubleshooting to include diagnosis and fixing electrical issues within equipment and systems.
• Performing regular maintenance to prevent unexpected failures and extend the lifespan of electrical systems.
• Knowledge of local, state, and national electrical codes and regulations.
Basic Qualifications:
Education level required• State Licensed Journeyman Apprenticeship Program, Completion of relevant Trade School, or field related AAS Degree
Years and area of experience required• 3-5 years of industrial electrical experience
Technical knowledge• Experience working in a manufacturing environment
Preferred Qualifications:
Education level required State Licensed Journeyman
Years and area of experience required• 3-5 years of industrial electrical experience
• 2 years experience working in a manufacturing environment
Technical knowledge
• Stainless Steel
• Welding/Fabrication
• Piping systems
• Electricity
• PLC's (Programmable logic controllers)
• Process control instrumentation
• Process equipment
• Personal Computing
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We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.
You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-###-#### to discuss your specific need. Only accommodation requests will be accepted by this phone number.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Product Complaints Quality Manager
Boston, MA job
Our client is looking for a Product Complaints Quality Manager to join their team!
Boston MA (Hybrid 3x a week)
$60-75/hr W2
12 month contract with high chance of extension!
Required skills: QA experience in Complaint Management in a pharmaceutical, biotechnology, or medical device setting.
Job Description:
The Product Complaint Manager is responsible for supporting the Product Complaint Quality Systems for the client. This role will support quality activities associated within the Small Molecule, Biologics, Device CMC Compliance team and will partner with various internal and external cross-functional teams including Global Patient Safety, Supply Chain/Trade and Distribution, Medical Information, Guidance and Patient Support, Quality Assurance, Contract Manufacturing Organizations and external Call Centers.
Key Responsibilities:
Support activities associated with the product complaint process, including reconciliation, training, complaint sample management, triage, trending, SOP management, etc.
Process incoming clinical and commercial product complaints, including intake, initial evaluation and triage
Conduct product complaint investigations and author investigation reports. Coordinate with CMOs as needed for external investigations.
Perform quality review of complaint investigations owned/authored by other members of the team.
Escalate critical issues to senior management.
Assist with the PC trending process, including metrics computation and quarterly report authoring.
Provide training to cross functional teams on the product complaint process.
Support quality activities associated with product complaints, including deviation and SOP review, representing the team as necessary at cross functional meetings, etc.
Evaluate new regulatory intelligence related to the PC system and update processes/procedures as necessary.
Identify areas of improvement and participate in process improvement initiatives.
Minimum Qualifications:
Master's degree and 3-4 years of relevant work experience, or Bachelor's degree in a scientific or allied health field and 8+ years of relevant work experience, or relevant comparable background.
Must have extensive experience in a Quality Assurance role supporting complaint management and root cause investigations / CAPA development in at least one of the following areas: device, biologics or small molecule.
Preferred Qualifications:
Understanding of industry standards and best practices
Proven ability to manage projects of significant scope and complexity, while meeting deliverable timelines.
Excellent technical writing, presentation, and communication skills.
Broad GxP Knowledge and understanding across lifecycle of the product
Knowledge and application of GMP/GDP regulations and application to product complaints and medical devices
Strong collaboration skills with the ability to thrive in a fast-paced environment
Critical, Analytical and Strategic thinking skills
Investigation, Root Cause and CAPA experience
Certified Veterinary Technician
Marlborough, MA job
FTE role
Client is a worldwide major manufacturer of medical & robotic devices with offices in more than 90 countries around the world. They have become a market leader in non-invasive & rehabilitation-based treatments-the fastest-growing segment of medicine. Our research and development team has substantially enlarged and diversified our product portfolio by bringing innovations used across multiple medical specialties. They follow the development of their products from the very first idea to final production. Their manufacturing quality meets the highest standards so that you can reliably deliver the highest possible standard of healthcare services.
Target Background:
A Veterinary Technician with a strong clinical foundation and a bachelor's or master's degree in science, Biomedical Engineering, or Business Administration - ideally someone who has worked in a veterinary clinic.
- This role will require the candidate to be available in the HQ located in Marlborough, MA and travel to the testing/ veterinary sites as needed.
Education & Credentials
Certified Veterinary Technician (CVT, LVT, RVT, or equivalent)
Bachelor's or master's degree in one of the following:
Biomedical Engineering
Animal Science / Veterinary Technology
Business Administration / Healthcare Management
Biology / Physiology / Related scientific discipline
Professional Experience
2+ years of hands-on technician/ clinical experience in a veterinary setting
Comfortable working directly with animals (canine, equine, feline etc.)
Experience collaborating with veterinarians, ideally in rehabilitation or therapeutic care
Exposure to rehab technologies is a plus (e.g., laser therapy, PEMF, shockwave)
Experience supporting product evaluations/ testing, staff training, or technology onboarding in a clinic
Travel Requirements
30-40% travel expected for site visits, user research, product training, and internal team meetings
Key Traits & Soft Skills
Confident handling animals and communicating with clinical teams
Curious, analytical, and eager to learn about product lifecycle, marketing and sales
Comfortable in cross-functional teams and learning business or product language
Strong written and verbal communication skills
Organized, self-driven
We're looking for a highly organized and professional Personal Injury Paralegal to join our client's team in Clifton, NJ!
The ideal candidate will be an experienced plaintiff personal injury paralegal with at least 5 years of litigation experience, strong knowledge of New Jersey personal injury procedures, and exceptional organizational and communication skills.
This candidate will be detail-oriented, client-focused, and proficient in managing case files, coordinating with providers, drafting legal documents, and supporting attorneys through all stages of litigation and trial preparation.
Key Responsibilities:
Perform client intake: gather client information, open new case files, execute authorizations (HIPAA, medical records, etc.).
Coordinate with medical providers, insurance companies, and clients to secure medical records, bills, employment/wage documentation, etc.
Prepare and draft legal documents demands, verified bills of particulars, pleadings, settlement correspondence, trial exhibits.
Maintain case management system: create and update case trackers, monitor deadlines (statute of limitations, responses, hearings), maintain calendars and dockets.
Review and analyze medical records, bills, diagnostic reports, and summarize for attorneys.
Assist attorneys with fact investigation: obtain police reports, scene photos, witness information, and evidence preservation.
Support trial preparation: organize exhibits, assist with deposition logistics, coordinate expert witness materials.
Serve as a liaison with clients, keeping them informed of case status, responding to questions, and ensuring deadlines are met.
Ensure compliance with relevant laws/regulations (e.g., HIPAA confidentiality) and firm policies.
Use legal research tools and case management software to support the legal team.
Work collaboratively with attorneys, other paralegals, staff, and external partners/vendors.
Qualifications & Requirements:
Minimum of 5+ years of experience as a paralegal in a plaintiff personal injury law firm (litigation experience strongly preferred).
Knowledge of New Jersey personal injury litigation practices, including statutes of limitations, discovery, and trial procedures.
Strong organizational skills and ability to handle multiple cases and deadlines simultaneously.
Excellent written and verbal communication skills.
Proficiency with case management software (e.g., PC Law, Needles, or similar) and standard Microsoft Office applications.
Ability to review and interpret medical records, understand medical terminology and bills.
Client-centered attitude: ability to build rapport with injured clients, coordinate providers, and provide updates.
Attention to detail, strong follow-through, and proactive mindset.
Paralegal certification or degree preferred but not required if supported by relevant experience.
If this sounds like you, please send resumes to *********************!
Payroll & HRIS Analyst
Costa Mesa, CA job
About the Role
Join our dynamic team as a Payroll & HRIS Analyst, where you will play a crucial role in managing and optimizing the payroll processes and Human Resource Information Systems.
You will collaborate with cross-functional teams to ensure accurate and timely payroll operations while leveraging technology to enhance HR data analytics and reporting.
This position offers an exciting opportunity to contribute to process improvements and support our commitment to efficient and effective HR management.
Responsibilities
- Manage and process the organization's payroll accurately and on schedule.
- Maintain and update employee records in the HRIS, ensuring data integrity and confidentiality.
- Analyze payroll and HRIS data to identify trends and provide actionable insights.
- Collaborate with HR and finance teams to ensure compliance with payroll regulations and company policies.
- Troubleshoot and resolve payroll and HRIS issues, providing timely support to employees and management.
- Conduct regular audits of HRIS and payroll data to ensure accuracy and compliance.
- Assist in the development and implementation of payroll and HRIS policies and procedures.
- Generate and distribute payroll reports for management review and decision-making.
- Support system upgrades, enhancements, and implementations for HRIS and payroll software.
- Train HR staff and employees on HRIS functionalities and payroll processes.
- Ensure adherence to all federal, state, and local laws related to payroll and employee data.
- Liaise with external vendors and service providers for payroll and HRIS-related services.
- Develop and maintain documentation for payroll and HRIS processes and procedures.
- Participate in special projects and initiatives to improve HRIS and payroll systems and processes.
Requirements
- Bachelor's degree in Human Resources, Business Administration, Finance, or a related field.
- Minimum of 3 years of experience in payroll administration and HRIS management.
- Proficiency with payroll software such as ADP, Paychex, or similar platforms.
- Strong understanding of HRIS systems and data management.
- Excellent analytical and problem-solving skills.
- Advanced proficiency in Microsoft Excel and other data analysis tools.
- Knowledge of federal, state, and local payroll laws and regulations.
- Strong attention to detail and accuracy in data processing.
- Excellent organizational and time management skills.
- Ability to handle confidential information with discretion.
- Strong communication skills, both written and verbal.
- Ability to work collaboratively and independently.
- Certification such as CPP (Certified Payroll Professional) or SHRM-CP a plus.
Architectural Drafter
Trenton, NJ job
🌟 Now Hiring: Architectural Drafter - Join a Creative + Community-Focused Design Team! 🌟
The Axel Group is partnering with a long-standing, mission-driven architecture firm known for shaping inspiring learning environments and community spaces across NJ & PA. This team blends timeless values with forward-thinking design - and they're looking to bring on a motivated Architectural Drafter who's ready to learn, collaborate, and grow in a supportive studio environment.
If you're passionate about architecture, love bringing drawings to life, and want your work to positively impact the communities around you - this is a role you'll want to explore.
💡 What You'll Be Doing
Turning ideas into detailed drawings using AutoCAD
Supporting project architects from concept through construction
Helping produce high-quality plans & construction docs
Collaborating with a talented team on exciting public + educational projects
Learning, growing, and gaining real-world project exposure
🎯 What You Bring
1+ year of drafting experience (internships count!)
AutoCAD skills (Revit experience? Even better 👌)
A passion for design + attention to detail
Strong eagerness to learn and be part of a collaborative team
🚀 Why This Team Is Special
✅ Decades-long reputation + strong pipeline of meaningful community projects
✅ Mentorship + professional growth - learn directly from seasoned architects
✅ Supportive, friendly team culture (no ego, just teamwork)
✅ Stability + long-term opportunity at a respected firm
✅ Real work-life balance - they
actually
mean it
🎓
Bonus Perk:
If you're looking for a place to launch and build a long-term architecture career, this firm is known for growing talent from the ground up.
📩 Ready to build your future?
Apply through The Axel Group or DM me directly - happy to chat confidentially!
Let's build meaningful spaces together. 🏫✨
#architecturejobs #drafting #autocad #architecturaltalent #hiring #designcareers #theaxelgroup
Personal Trainer
Red Bank, NJ job
Personal Trainers are responsible for supporting all members in championing happier, and healthier lives by building and nurturing relationships. They provide a positive member experience that is educational, supporting, and upholds the integrity of the Life Time Brand.
Job Duties and Responsibilities
Develops safe, professional, and comprehensive client programs that drive client goal achievement and retention
Monitors and instructs clients during personal training sessions on the safe and effective use of cardiovascular, flexibility and strength training equipment
Reads, watches, and engages in all required training's associated with the role
Conducts fitness consultations for new clients including pre-participation screening, Medical History, Lifestyle questionnaire, and goal setting to assess and recommend personal training programs
Provides fitness floor assistance to all members to ensure safety, provide education, and motivate members
Fulfills member service requirements such as fitness assessments and equipment operations, service desk duties and fitness equipment cleaning
Promotes and sells personal training programs and services
Completes all administrative requirements associated with each client's fitness plan
Remains current on certifications and new trends in the industry
Ensures all members feel competent, confident, and connected by providing superior customer service through complimentary and based services/programming
Documents all aspects of client programming
Remains current on credentials and continuing education to advance throughout the levels program
Position Requirements
High School Diploma or GED
1 year of personal training experience
Certified personal Trainer
CPR and AED Certified
Knowledge of fitness, cardiovascular training, nutrition and program design
Ability to perform an aerobic activity for the duration of a class and be able to bend, stand, reach, climb and lift up to 50 pounds
Preferred Requirements
Bachelor's degree in Kinesiology, Sports Medicine or other related field
Pay
This position will be paid commissions between 10% and 60% depending on the product and the Team Member's productivity. The weekly minimum pay for the position will be at least applicable minimum wage for each hour worked.
Benefits
All team members receive the following benefits while working for Life Time:
A fully subsidized membership
Discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match (21 years of age and older)
Training and professional development
Paid sick leave where required by law
Full-time Team Members are eligible for additional benefits, including:
Medical, dental, vision, and prescription drug coverage
Short term and long term disability insurance
Life insurance
Pre-tax flexible spending and dependent care plans
Parental leave and adoption assistance
Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave
Deferred compensation plan, if the team member meets the required income threshold
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
Customer Solutions Rep 1 - PART TIME
Tulare, CA job
Customer Solutions Rep 1 - PART TIME 24 hours per week
Start: Immediate
Onsite in Tulare, CA - see schedule below
Duration: Part Time through April 2027
Hourly W2 Rate: $40.00
As the Front Desk Customer Service Representative, you'll be the welcoming face of our facility, ensuring every visitor's experience is positive and memorable. With flexible hours, you'll create a friendly and efficient environment for guests and staff, manage our innovative tool and induction lending libraries by assisting users with checkouts and returns, and support hands-on training sessions and equipment demonstrations by preparing materials and assisting our expert team. You'll also play a key part in keeping our workplace safe, organized, and running smoothly, while providing helpful, on-the-spot support to customers with questions about their billing or energy services. This is a role where your people skills, adaptability, and enthusiasm will shine-making the work both rewarding and enjoyable.
Work Location and Hours
Location: Energy Education Center Tulare - 4175 S Laspina Ave Tulare CA 93274
Days/Hours:
Tuesday-Thursday: 8:00 am-5:00 pm (1-hour lunch)
Event Days: 9:30 am-6:30 pm (1-hour lunch)
Occasional Monday/Friday shifts for special events (with advance notice)
KEY RESPONSIBILITIES
Front Desk & Visitor Support
Greet and assist visitors upon arrival
Provide basic technical support for conference and training rooms
Communicate with vendors, customers, and staff
Provide general customer service
Maintain and uphold EEC's mission, values, policies, procedures, and principles
Workshop & Event Support
Coordinate logistics and set up for workshops and meetings
Assist instructors and internal teams with administrative tasks
Support registration, attendance, and customer inquiries
Provide support to customers before, during, and after workshops and events
Facilities & Operations
Support building operations and maintenance
Organize operational documents and support document development
Submit facility maintenance requests
Order and manage supplies
Tours and Demo support:
Set up & assist SCE team with equipment demonstrations, tours, and consultations.
Assist with scheduling and coordinating tours
Lending Program Support:
Monitor and assist all reservations for lending programs
Prepare and package equipment based on reservations
Support program pick-up and drop off at the EEC
Keep accurate loan records
REQUIRED QUALIFICATIONS
High School Diploma
Proficiency in Microsoft Office and internet-based applications
Strong customer service and communication skills
Ability to multitask and prioritize
Attention to detail and organizational skills
Desired - Bilingual English/Spanish
Window Cleaning Technician
Bowie, MD job
Job DescriptionBenefits:
Company parties
Free food & snacks
Free uniforms
Opportunity for advancement
Training & development
! No experience is necessary!
Window Cleaning Technician Benefits and Perks:
Money -- and opportunity to make more. Starting between $15-20 per hour with potential for commissions and bonuses. You decide how much you can make!
Paid vacation days and paid holidays.
Work comfortably and casually. Shine t-shirts, sweatshirts and polo shirts are all provided to you for free. And we provide all the equipment youll need too!
Paid training learn a valuable trade, advancing your skills, and get paid while doing so. Even if you dont have experience, it doesnt matter well train you!
Vehicles are provided for you, so no using your own gas.
An incredible, team-focused Shine culture that models the five core values we hold true.
Shine uses the latest technology and equipment to ensure youre well equipped on the job.
Window Cleaning Technician Job Summary:
Each day, youll meet with the rest of the team to understand the days game plan.
Youll drive in our Shine vehicle to customers homes or businesses (typically with another team member) throughout the day and perform our services specific to that customers needs.
You may meet customers to ensure were meeting their expectations on the job that day.
Youll end your day back at the Shine office to recap the day.
Window Cleaning Technician Qualifications:
Must like to work with people
Must have reliable transportation
Must be able to lift and carry a ladder up to 30 pounds.
Must not be afraid of heights
Must be able to work outside
THE SHINE STORY:
What started as one guy with a desire to create opportunities for others is now a nationwide family of businesses - working to spread light, caring, excellence, and team success. In 1998, Chris Fisher graduated college and set out on a journey to build a company. From one guy with a squeegee, Shine is now a growing national franchise company employing great people who make exceptional teams. With more than 45 locations across 15 states, Shine has grown into one of the leading home services businesses in the country.
We Need People Like YOU!
Whether you have no experience at all or are already a window cleaning expert, we are looking for those who display strong character, work ethic, and are driven to be the best! Shine provides all the training, technology, support, and know-how to help you get it done. You bring a smile and a heart for learning and the Shine business will work very well for you. Our hope and intention is that our communities will see something different in us - something inspiring - something attracting. Let your light shine!
Apply today!
Mental Health Therapist, 1099 - Illinois, Chicago Area
Chicago, IL job
About the Company: Octave is a modern behavioral health practice creating a new standard for care delivery that's both high-quality and accessible. With in-person and virtual clinics in multiple states, the company offers evidence-based individual, couples, and family therapy, while pioneering relationships with payers to make care more affordable through insurance. By raising the bar on how care is delivered and how providers are supported, we are building a sustainable system that values equity, affordability, and effectiveness.
About the Role:
Octave is hiring Licensed Clinicians to work within an organizational structure to provide high quality behavioral health care to our clients. Octave Clinicians will join a diverse clinical team in providing therapy in a collaborative, client-centered, evolving environment. Octave Clinicians demonstrate strong clinical service thinking, informed by evidence-informed therapies. It is our effort to drive quality access and customize mental health treatment plans and service delivery for our clients. You will treat adult clients with stress, depression, anxiety, or other mental health concerns via video, using short-term, evidence-based therapies. Candidates must be licensed in Texas at the masters or doctoral level, well-versed in evidence-based therapies, like CBT or DBT, and expert in the delivery of culturally responsive care.
You are a good fit if you are:
Passionate about expanding access to high-quality mental health care.
Skilled at providing short-term, evidence-based therapies to a diverse range of adult clients.
Adept at building and maintaining a strong therapeutic alliance.
Willing to deliver feedback-informed care using standardized measures.
Expert at providing culturally responsive and culturally competent care.
Open to learning from your colleagues and clients.
Someone who thrives in a culture of thoughtful feedback and transparency.
Qualifications:
PsyD, LMFT, LCSW, LCPC
Current License and located in Illinois.
Certain payor relationships may exclude you from employment.
Master's Degree or higher from an accredited school of Social Work, Psychology, Counseling or Marriage, or Family and Child Counseling.
Must be licensed and in good standing with your governing licensing board.
At least 1 year of related post-license clinical experience required.
At least 2 years of experience preferred in one or more of the following areas:
CBT for depression or anxiety
DBT for emotion dysregulation
Unified Protocol for emotional distress
CPT or PE for trauma
Preferred if you are currently working with Cigna & Aetna clients.
Required for you have your own office space in the Chicago area and are willing to provide in-person services.
Octave's Company Values:
The below values drive our day-to-day operations.
We're human beings first. We operate with empathy and kindness - with our clients, with our collaborators, and with ourselves.
People deserve better than status quo. We're willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen.
No bystanders. No stars. No tourists. Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better.
Partnership paves the path ahead. We don't operate in a silo, internally or externally. To transform the system, we believe in working with others to create something bigger, better, and stronger.
Quality is crucial at scale. Quality is core to our business, and we refuse to sacrifice it as we grow.
Progress is a process. In the pursuit of progress, we iterate, reflect, learn, adjust - and always leave things better than we found them.
There are people behind every data point. We recognize that numbers tell only one part of the story, and we also do the work to understand impacts at the individual level.
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet.
Must be able to observe and communicate information on company provided laptop.
Move up to 10 pounds on occasion.
Must be eligible to work in the United States without sponsorship now or in the future.
System Requirements:
Octave IT supports these minimum system requirements for the most optimized experience using Octave telehealth tools:
Computers that are Mac OS (Ventura or later) and Windows OS (10/11)
Computers kept up with the most recent security updates
An unmanaged device (a device not provided to you by another company/organization)
Additionally, Octave IT does not support using iOS, Android, or ChromeOS as your primary device.
Compensation:
Starting pay for qualified applicants will depend on a combination of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is set forth below and this range may be modified in the future.
The in-person hourly compensation range for this role is listed below dependent on licensure:
$110-118/hour for master's level license.
$115-120/hour for doctoral level license.
Application Instructions:
Please complete the following application. Please note that the U.S. Equal Opportunity Employment Information questions below are used for the purposes of EEOC reporting and are optional to complete. Octave is unable to change these questions and we acknowledge that many of the U.S. Equal Opportunity Employment Information questions are not inclusive or affirming of all aspects of cultural identity. Octave is committed to an inclusive workplace environment, and this information will not inform how we approach hiring or employment.
Electrician
Pittsburgh, PA job
You might not know our name, but you've probably seen our work - on stage or on screen. We've supported some of the world's most watched productions and live events in sports, entertainment, concerts, festivals, film, TV and more. For over 35 years our clients have trusted us to deliver live production, live events, and virtual production solutions for them, anytime, anywhere.
The purpose of this position is to build power systems and execute the maintenance inspections and repairs of electrical equipment.
Essential Duties/Responsibilities:
Build, inspect and test electrical power systems and equipment.
Make electrical repairs.
Help organize and maintain an inventory of electrical parts.
Repair and maintain various electrical systems.
Assist with equipment installations.
Position Requirements:
Minimum of 5 years of experience as a commercial electrician.
Knowledge of electrical theory and its application to repairing electrical systems.
This position will require lifting of moderate to heavy equipment, 50lbs-100lbs.
Benefits:
Medical, Dental, and Vision coverage
Vacation Days
Sick Days
Paid Holidays
401(k)
Discount Programs
Life Insurance
Disability Insurance
Employee Assistance Program
Flexible Spending Account
Overtime available
Product Manager - Ecosystem Risk
Resilience job in Baltimore, MD
About UsAt Resilience, we're creating a new category that integrates cybersecurity, cyber insurance, and cyber risk management. Founded in 2016 by experts from across the highest tiers of the US military and intelligence communities - and built by prominent leaders and innovators from the insurance, technology, and cybersecurity industries - Resilience is rewriting the rules of how cyber risk is assessed, measured, and managed. Our integrated cyber risk solutions connect risk quantification software, cybersecurity experts, and A+ rated cyber insurance, all purpose-built for middle and large organizations.
Guided strongly by our mission and four core values - transparency, excellence, grit, and humility, our culture uniquely blends many different backgrounds, experiences, and skills from across industries and geographies - all focused on helping our clients and partners stay ahead of the bad guys. We are a cybersecurity company, a Cyber and Tech E&O-focused MGA, a fintech startup, and a data science powerhouse, all purposefully built into one.
Resilience is proud to be backed by leading technology investment firms, including General Catalyst, Lightspeed Venture Partners, Intact Ventures, Founders Fund, CRV, and Shield Capital. With headquarters in San Francisco, Resilience's team is globally dispersed, with offices in New York, Chicago, Baltimore, Los Angeles, Toronto, and London. Resilience offers insurance coverage through its licensed and appointed insurance agents and security services through its expert security team.
As a Product Manager at Resilience, you will own key aspects of our product lifecycle - from discovery and definition to launch and iteration. You'll partner closely with engineering, design, sales, and customer success to deliver products that help customers take decisive action to manage their cyber risk. You'll be responsible for ensuring that our products solve real customer problems, align with business goals, and delight users.Responsibilities:
Define product requirements, use cases, and metrics for new products, features, and enhancements.
Partner with design and engineering to prioritize, scope, and deliver roadmap items.
Conduct user research, gather customer feedback, and translate into actionable product improvements.
Collaborate with go-to-market teams to ensure successful product launches.
Monitor product performance, adoption, and customer satisfaction to inform iteration.
Stay on top of industry trends, competitor offerings, and emerging technologies.
Qualifications:
3-5 years of product management experience, preferably in risk management or cybersecurity.
Experience with earlier-stage product development and iterative development practices.
Strong skills in defining requirements, managing backlogs, and working in agile environments.
Excellent collaboration and communication; ability to work cross-functionally with non/technical teams.
Data-driven mindset with experience leveraging metrics and analytics to drive decision-making.
Strong problem-solving skills, curiosity, and customer-first mindset.
$130,000 - $165,000 a year
Commensurate with experience
What Resilience Offers YouInnovative company culture Flexible work schedules Family paid leave Paid healthcare for employees 401k Professional development & career advancements Flexible paid time off Employee referral bonus
Accommodations and Accessibility
We want to ensure you're able to perform as well as possible in your interview. As part of that, if you have any accessibility-related needs to ensure a comfortable visit, please let us know. We'll do our best to provide reasonable accommodations to suit your working style during your interview and if you join our team.
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please let your recruiter contact know.
Beware of Job ScamsResilience is excited to welcome talented individuals to explore career opportunities with us. However, we urge you to stay vigilant against recruitment scams where fraudsters may impersonate our company. We will never ask for payments, conduct interviews via chat rooms, or contact candidates from personal email accounts. All job applications must be submitted through our official platform at lever.co, and interviews will only take place via approved Resilience accounts. If you receive suspicious outreach or have concerns, please let your recruiter contact know. Thank you for helping us maintain a safe and secure recruitment process.
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