Patient Representative jobs at Regional Medical Center- Orangeburg

Will be responsible for reviewing and processing all Medicare bad debt for Huntsville Hospital Health System and provide to Accounting for the Medicare cost report which includes reviewing the Medicaid cross over reports. Will also be responsible for reviewing and submitting vendor invoices for accurate payment. Qualifications * Must be proficient in Microsoft Excel and Word. * Proven applicable experience working in an environment that utilizes electronic billing, internal report archives, and tools for applicable database management strongly preferred. * 1 to 3 years working experience of Hospital or Physician office billing and collection processes including coordinating bad debt processing strongly preferred. * Proven applicable experience of preparing complex correspondence to resolve accounts strongly preferred * Effective communication skills verbally and written with internal Hospital departments, Physician Offices, Patient, and Insurance payers strongly preferred. * Must be able to effectively manage a large volume of accounts while maintaining a high accuracy and positive outcomes. Education: * High School Diploma * Prefer applicant with associates degrees and/or some applicable college courses. About Us Highlights of our hospitals Huntsville Hospital was recently named Best Regional Hospital and #2 in Alabama by U.S. News & World Report. With 971 beds, a specialized Orthopedic & Spine Tower, a Level III Regional Neonatal ICU, and the largest Emergency Department and Level 1 Trauma Center in the state with our own specialized Red Shirt Trauma Program, there are many opportunities to apply your knowledge and skills. We are a certified Primary Stroke Center and named "One of the Top 100 Hospitals in the Nation with Great Heart Programs." From six cath labs and four EP labs to multiple medical and step-down units, you can continually grow your skillset! We offer a training center on campus for continuing education, Shared Governance Program, Clinical Ladder for professional development, The Daisy Award, and if you are a new grad, a Nurse Residency Program to help you transition from student to professional nurse. We care about you and your well-being by offering an excellent benefits package, childcare, health and wellness programs, an onsite employee pharmacy, a free health clinic, tuition assistance, and much more. We are committed to creating a diverse environment and proud to be an equal opportunity employer. We are a partner to the U.S. Army's Partnership for Your Success (PaYS) program. Ask us about incentives and additional opportunities. Huntsville Hospital Benefits: We are committed to providing competitive benefits. Our benefits package for eligible employees includes medical, dental, vision, life insurance, flexible spending; short term and long term disability; several retirement account options with 401K organization match; nurse residency program; tuition assistance; student loan reimbursement; On-site training and education opportunities; Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more! Learn more about Huntsville Hospital Health System: * Careers: ************************************** * Benefits: **************************************** * Education & Professional Development: ******************************************** * Life In Huntsville: ******************************************************

A Patient Access Clerk is a specialized health care professional who is responsible for obtaining and verifying patient demographic and insurance information to ensure proper billing of patient account as well as a means of contacting the patient in regards to their treatment and/or billing issues. Patient Access Clerks are the front line of Marshall Medical Centers and expected to be an exemplary model of customer service. Primary Responsibilities: * Verifying Demographic patient information including address, phone number, insurance * Obtaining pre-certs and insurance authorizations for scheduled procedures * Collection of co-pays, deductibles, and deposits * Directing and escorting patients and visitors to designated locations * Provides a resource for billing and payment inquires * Oversees cashier responsibilities in posting payments and creating deposits facility specific * Maintains accuracy through provided vendor service and department policy * Complete all required annual competencies * Adheres to Hospital procedure in regards to requirements for outpatient orders * Obtains room assignments through provided vendor services and communicates admissions to appropriate Nursing and clinical staff Qualifications Education preferred: A high school diploma or GED. Experience: Prior experience in the healthcare environment and/or customer service is preferred. Additional skills/abilities: A working knowledge of computers and systems to include Microsoft Word, Excel, and Outlook are necessary as well as money management skills. This position requires the ability to communicate in a pleasant, professional, concise, and caring manner. It also requires critical thinking and problem solving to ensure the best care possible for our patients. About Us Lake Guntersville, a mountain-lakes jewel, is located approximately 30 miles from metro Huntsville - and is home to Marshall Medical Centers. Marshall Medical Centers, an affiliate of the Huntsville Hospital Health System, serves the residents of Marshall County and the surrounding area (population approximately 125,000). With two hospitals, eight outpatient locations and a highly-trained team of physicians practicing 28 specialties, Marshall Medical is a confident, convenient choice for local healthcare. Residents can remain close to home and receive excellent care - often provided by those who are neighbors and friends. Marshall Medical Center South is a 150-bed hospital in Boaz, Alabama, and opened in 1956. Marshall Medical Center North, in Guntersville, opened in 1990 - and - is a 90-bed facility. In addition to the two hospitals, the Gary R. Gore Medical Complex is conveniently located mid-county and is home to several outpatient clinics and a 22,000 square foot comprehensive Cancer Care Center. Named by the Joint Commission as a "Top Quality Performer" among America's hospitals, Marshall Medical Centers' patients can be assured they are being treated in an environment where a premium is placed on quality and best practices.

Greets the public, patients, and families. Obtains and enters demographic and financial information for all patient types. Handles all customer service issues in a customer friendly manner. Accurately listens and responds appropriately to address and resolve issues at hand. Must ensure all paperwork is checked for registration accuracy. Must continually enhance knowledge regarding administrative processes in order to train new hires and existing employees. Should show initiative in process improvement. Must collect required fees from patients or authorized representatives. Responsible for daily operations. Must be flexible to work as scheduled or needed, which may include alternate shifts, weekends, holidays, and being on call. Qualifications Education required: High School Diploma or GED Equivalent Experience: Two to three years of customer service/public relations/leadership experience preferred. Two to three years computer experience preferred. Previous medical record or billing experience strongly preferred. Will consider one year of previous work experience in other fields. About Us DeKalb Regional Medical Center celebrated its 35th anniversary in October 2021. Throughout its history, the team of healthcare providers here have been proud to serve the people of Fort Payne, Alabama. Today, DeKalb Regional is 134-beds and offers comprehensive services including cardiac catheterization, geriatric psychiatric services, women's and children's services, bariatric services, orthopedics services, and many more. DeKalb Regional and its physicians serve patients from throughout Northeast Alabama and Western Georgia. DeKalb Regional is committed to providing quality care close to home. The hospital is accredited by The Joint Commission and the American College of Cardiology as a Primary Stroke Center and Chest Pain Center. It was also awarded the 2023 Get with the Guidelines Rural Stroke Bronze Quality Award from the American Heart Association. In fall of 2023, DeKalb Regional was one of seven hospitals in Alabama to receive an "A" grade from The Leapfrog Group. DeKalb Regional Medical Center has 500 employees and more than 100 members of the medical staff.

Admits patients, which includes interviewing, preparing admitting forms, and assigning rooms. Receives all faxed documentation from outside the facility and verifies accuracy and Medical Necessity before attaching to patient accounts. Responsibilities * Responsible for registration start up process, consents signed, dated and witnessed appropriately; facilitates transfers to ancillary areas; prepares admitting sign in log, assists in pre-registering whenever possible; distributes upfront information forms to admitting. Ensures proper identification of patient before registration begins by obtaining social security number, insurance cards, and driver's license. Verifies all data for accurate patient and guarantor data. Ensures financial, biographical data, documentation have been obtained properly. Monitors admitting work flow to insure patients are registered promptly. Handles return mail follow-up to obtain correct guarantor mailing address. * Responsible for receiving all faxed documentation and reviews all orders for accuracy and Medical Necessity per hospital policy and insurance guidelines. Attaches all faxed documentation to the correct accounts. * Meet departmental budget and staffing requirements. Provide input for new processes and strategies for improvements. * Responsible for compliance with hospital, departmental and billing and collection policy and procedures, including Medicare medical necessity, offers recommendations for departmental improvement, follows flowchart work process. * Monitors financial data, demographics and documentation; ensures 98% data accuracy; develop process for elimination of insurance denials due to lack of pre-certification, insurance verification, insurance follow up; monthly audits will be performed by supervisor to determine if quality goal is met. Meet JCAHO accreditation. * Meet accounts receivable goals, increase front-end collections by 30%, decrease bad debt, eliminate denials. * Understands the importance and value of our customers to include patients, visitors, physician and staff, increase patient satisfaction, community involvement. Qualifications Education: Minimum Experience - High School or equivalent preferred. Experience: Minimum Experience - On-the-job training or equivalent training in admitting procedures. Additional Skills/Abilities: Completes Hospital and Department orientation. Ability to work with personal computer. Ability to manage a sometime stressful work environment; subject to varying and unpredictable situations. Ability and willingness to work long irregular hours

This position will report to the Director of Quality through the Patient Safety & Performance Improvement Coordinator. The Quality Outcomes and Leapfrog Coordinator Essential Functions are comprised of 3 domains: Quality Outcomes Monitoring, Leapfrog Coordination and Performance Improvement Initiatives. OUALITY OUTCOMES MONITORING * Monitor and support facility performance on national quality programs including: * CMS Hospital Star Ratings * Hospital Value-Based Purchasing (HVBP) * Hospital-Acquired Conditions Reduction Program (HACRP) * Hospital Readmissions Reduction Program (HRRP) * Hospital Compare * The Joint Commission * Ensure alignment and integration of Leapfrog improvement strategies with other hospital quality initiatives * Identify overlapping metrics, data sources and improvement opportunities to maximize efficiency and impact across quality reporting programs * Identify gaps in care and collaborate with departments to address them * Ensure accurate reporting to internal stakeholders and external regulatory agencies LEAPFROG COORDINATION * Manage and oversee the accurate and timely completion of the Leapfrog Hospital Survey for both facilities * Serve as an internal resource for directors/managers related to the required data collection and validation for Leapfrog metrics, and provide necessary education and consultation as needed * Coordinate with clinical and operational departments to gather and validate the required data for Leapfrog metrics * Monitor MMCs performance against Leapfrog standards and develop action plans for improvement * Monitor changes in Leapfrog methodologies and scoring, communicate updates to department leadership and ensure alignment across facilities * Attend conferences, webinars and education sessions to prepare for the survey submission * Maintain a database of submissions and scores by facility with a goal of incrementally improving scores * Maintain documentation required in the event of audit * Expected to obtain Leapfrog Coach Certification within 6 months of hire PERFORMANCE IMPROVEMENT Performance improvement sets Specific, Measurable, Attainable, Realistic, and Time-Sensitive (SMART) goals and utilizes the Plan Do Check Adjust (PDCA) PI model * Act as Subject Matter Expert for Leapfrog submission for all service lines in performance improvement initiatives * Meet with leaders on a regular basis to ensure they understand the data requested of them and make improvements/adjustments as needed to meet goals and targets * Provide periodic updates to leadership and hospital staff regarding current status and opportunities for improvement * Conduct data analysis, reporting, information sharing, and performance improvement including departmental follow-up when needed * Create customized reports and presentations as required * Use methodologies such as Lean, Six Sigma, PDCA to improve patient care processes * Participate in setting aggressive, yet attainable benchmarking goals with measurable objectives and assist in the achievement of these goals * Assist with data tracking, graphs, presentations, and recognition programs Qualifications Requirement: Bachelor's degree in Nursing, Healthcare Administration, Public Health or other clinical field. OR Associate's degree in Nursing, Healthcare Administration, Public Health or other clinical field, and At least 5 years hospital or healthcare experience or related industry. Strong background in improving clinical outcomes Significant experience in coordinating and executing cross-functional team projects Preferred Master's degree or higher level in a clinical field 10+ years hospital or healthcare experience

Job Summary: Professionally and courteously interviews patients and/or family members to obtain accurate and complete demographic, financial, and medical information for the registration/admission process and patient identification. Verifies insurance eligibility and benefits. Estimates patient responsibility, collects, and posts payments. Ensures the smooth flow of patients through registration areas. Provides excellent customer service and service recovery. Demonstrates through behavior Decatur Morgan Hospital's mission, vision and values Responsibilities Key Responsibilities / Essential Functions Accurately identifies patient records using 2 patient identifiers Greets and interviews patients or calls and interviews patients by phone to obtain all necessary insurance and demographic information. Accurately enters data into the registration system, including medical, demographic, insurance, precertification, and medical necessity data. Verifies insurance benefits, precertification status, and medical necessity information. Determines patient financial responsibility, collects and posts all applicable copays, deductibles, and co-insurance balances. Assists patients in making payment arrangements when appropriate. Completes all registrations and preregistrations in a timely manner. Assists patients with completing all necessary admission forms. Escorts patients to treatment locations. Performs registration duties with minimal supervision or guidance. Provides coverage in other Patient Access areas as needed. Provides excellent customer service and service recovery when needed. Required to attend all departmental staff meetings. Successfully completes all required tests and quizzes in NetLearning Responsible for knowledge of all pertinent policies and procedures. Must be able to multi-task and prioritize multiple simultaneous duties. Must utilize AIDET and HEATT to problem solve with patients, visitors, co-workers and staff from other departments. Responsible for managing personal time and attendance, notifying supervisor immediately of issues. Qualifications Minimum Knowledge, Skills, Experience Required: Education / Certification: High School / GED required. Post-secondary education preferred. Experience Two years customer service strongly preferred. Previous registration, scheduling, insurance, medical records, or billing experience preferred. Additional Skills / Abilities Excellent verbal and written skills required. Must possess ability to work in a fast-paced environment with a positive attitude. Must demonstrate effective time management skills. Must demonstrate efficiency and organizational skills with the ability to multitask. Proficiency in Microsoft Office Suite strongly preferred.

Greets the public, patients, and families. Obtains and enters demographic and financial information for all patient types. Handles all customer service issues in a customer friendly manner. Accurately listens and responds appropriately to address and resolve issues at hand. Must ensure all paperwork is checked for registration accuracy. Must continually enhance knowledge regarding processes in order to train new hires and existing employees. Should show initiative in administrative process improvement. Must collect required fees from patients or authorized representatives. Responsible for daily operations. Must be flexible to work as scheduled or needed, which may include alternate shifts, weekends, holidays, and being on call. Qualifications Education/Certification: High School/GED required. Post-secondary education preferred. Experience: Two to three years of customer service/public relations/leadership experience preferred. Two to three years computer experience preferred. Previous medical record or billing experience strongly preferred. Will consider one year of previous work experience in other fields. Additional Skills/Abilities: Excellent verbal and written skills required. Ability to type 35 wpm with 90% accuracy required. Must possess ability to work in a fast-paced environment with a positive attitude. Must demonstrate effective time management skills. Must demonstrate efficiency and organizational skills with the ability to multitask. Ability to compile and analyze data preferred. Proficiency in Microsoft Office Suite strongly preferred. About Us Highlights of our hospitals Huntsville Hospital was recently named Best Regional Hospital and #2 in Alabama by U.S. News & World Report. With 971 beds, a specialized Orthopedic & Spine Tower, a Level III Regional Neonatal ICU, and the largest Emergency Department and Level 1 Trauma Center in the state with our own specialized Red Shirt Trauma Program, there are many opportunities to apply your knowledge and skills. We are a certified Primary Stroke Center and named "One of the Top 100 Hospitals in the Nation with Great Heart Programs." From six cath labs and four EP labs to multiple medical and step-down units, you can continually grow your skillset! We offer a training center on campus for continuing education, Shared Governance Program, Clinical Ladder for professional development, The Daisy Award, and if you are a new grad, a Nurse Residency Program to help you transition from student to professional nurse. We care about you and your well-being by offering an excellent benefits package, childcare, health and wellness programs, an onsite employee pharmacy, a free health clinic, tuition assistance, and much more. We are committed to creating a diverse environment and proud to be an equal opportunity employer. Ask us about incentives and additional opportunities. Huntsville Hospital Benefits: We are committed to providing competitive benefits. Our benefits package for eligible employees includes medical, dental, vision, life insurance, flexible spending; short term and long term disability; several retirement account options with 401K organization match; nurse residency program; tuition assistance; student loan reimbursement; On-site training and education opportunities; Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more! Learn more about Huntsville Hospital Health System: * Careers: ************************************** * Benefits: **************************************** * Education & Professional Development: ******************************************** * Life In Huntsville: ******************************************************

Responsible for maintaining a line of communication between individuals in the waiting rooms and in the clinical areas within Emergency Services. Provide support and crisis management in trauma situations for families and patients. Provides clinical personnel and other emergency care center staff with support and opportunities for stress management. Qualifications Education Required• High School Diploma/GED required. Education Preferred• Associates degree or certification preferred. • Advanced studies in humanity, psychology, social work or equivalent preferred. License, Certification and/or Registration• Must be certified in BLS for Healthcare Providers.• BLS for Healthcare Providers must be obtained in the orientation period.• Will consider experience in lieu of degree or certification Experience• Prior related experience preferred but not required.Additional Skills/Abilities• Must have excellent communication skills with the ability to work in a fast paced environment, requiring prioritizing and changing tasks frequently and quickly. • Must be knowledgeable of general office equipment.

Responsible for maintaining a line of communication between individuals in the waiting rooms and in the clinical areas within Emergency Services. Provide support and crisis management in trauma situations for families and patients. Provides clinical personnel and other emergency care center staff with support and opportunities for stress management Qualifications Education• Education Required• High School Diploma/GED required. Education Preferred• Associates degree or certification preferred. • Advanced studies in humanity, psychology, social work or equivalent preferred. License, Certification and/or Registration • Must be certified in BLS for Healthcare Providers.• BLS for Healthcare Providers must be obtained in the orientation period.• Will consider experience in lieu of degree or certification Experience• Prior related experience preferred but not required.Additional Skills/Abilities• Must have excellent communication skills with the ability to work in a fast paced environment, requiring prioritizing and changing tasks frequently and quickly. • Must be knowledgeable of general office equipment.

Registration Representatives are responsible for entering accurate patient and guarantor information into the CPSI computer system. These steps are to be followed in accordance with the established policies and procedures and under the direction of the supervisor. Qualifications HS/GED required. Excellent communication and customer service skills required. About Us Our Mission: Be the Difference Our Vision: Excellence Always Our Values: Safety, Compassion, Innovation & Excellence Benefits: We are committed to providing competitive benefits. Our benefits package for eligible employees includes medical, dental, vision, life insurance, flexible spending; short term and long term disability; several retirement account options with 401K organization match; tuition assistance; student loan reimbursement; On-site training and education opportunities; Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more!

The Patient Care Aide(PCA) works under the direction of the RN/LPN. The responsibilities of the Patient Care Aide include providing direct patient care and maintaining patient care standards. The Patient Care Aide must exhibit the ability to work with people from diverse socio-economic backgrounds; to organize, set priorities and manage multiple priorities, and to adapt to a rapidly changing environment. * ------------------------------------------- Non-Licensed Clinical Ladder: Huntsville Hospital non-licensed clinical ladder rewards dedicated patient care aides who meet defined criteria. The program looks at the years of employment, and professional and leadership development. The organization's clinical ladder motivates our non-licensed personnel to continue developing skills beyond their original training. It also promotes excellent patient care, fosters self-growth and career advancement, and supports recognition. Responsibilities * Provides basic nursing care to patients within the Patient Care Aide scope of practice thatincludes actions that meet psychosocial, cultural, spiritual, and physical needs.• Performs basic patient care responsibilities considering needs specific to the standard of care forpatient's age.• Assists in admission, transfer and discharge of patient.• Provides explanation to patient and family prior to administering care to patient; answersquestions within scope of practice.• Demonstrates the ability to be flexible, organized and function under stressful situations.• Responds to patient in emergency or physically distressful situations.• Documentation meets current standards and policies.• Assumes accountability for appropriate utilization of resources.• Performs other duties as assigned, within the Patient Care Aide's scope of practice. Qualifications Education required: High School/GED completion License, Certification and/or Registration: BLS required before the conclusion of the orientation period About Us Highlights of our hospitals Huntsville Hospital was recently named Best Regional Hospital and #2 in Alabama by U.S. News & World Report. With 971 beds, a specialized Orthopedic & Spine Tower, a Level III Regional Neonatal ICU, and the largest Emergency Department and Level 1 Trauma Center in the state with our own specialized Red Shirt Trauma Program, there are many opportunities to apply your knowledge and skills. We are a certified Primary Stroke Center and named "One of the Top 100 Hospitals in the Nation with Great Heart Programs." From six cath labs and four EP labs to multiple medical and step-down units, you can continually grow your skillset! We offer a training center on campus for continuing education, Shared Governance Program, Clinical Ladder for professional development, The Daisy Award, and if you are a new grad, a Nurse Residency Program to help you transition from student to professional nurse. We care about you and your well-being by offering an excellent benefits package, childcare, health and wellness programs, an onsite employee pharmacy, a free health clinic, tuition assistance, and much more. We are committed to creating a diverse environment and proud to be an equal opportunity employer. We are a partner to the U.S. Army's Partnership for Your Success (PaYS) program. Ask us about incentives and additional opportunities. Huntsville Hospital Benefits: We are committed to providing competitive benefits. Our benefits package for eligible employees includes medical, dental, vision, life insurance, flexible spending; short term and long term disability; several retirement account options with 401K organization match; nurse residency program; tuition assistance; student loan reimbursement; On-site training and education opportunities; Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more! Learn more about Huntsville Hospital Health System: * Careers: ************************************** * Benefits: **************************************** * Education & Professional Development: ******************************************** * Life In Huntsville: ******************************************************

The Patient Care Aide(PCA) works under the direction of the RN/LPN. The responsibilities of the Patient Care Aide include providing direct patient care and maintaining patient care standards. The Patient Care Aide must exhibit the ability to work with people from diverse socio-economic backgrounds; to organize, set priorities and manage multiple priorities, and to adapt to a rapidly changing environment. Qualifications Education required: High School or GED completion License, Certification and/or registration: BLS required before the conclusion of the orientation period. Proof of Nursing Assistant (CNA) class completion required from a state approved program. Active certification preferred but not required. About Us Highlights of our hospitals Huntsville Hospital was recently named Best Regional Hospital and #2 in Alabama by U.S. News & World Report. With 971 beds, a specialized Orthopedic & Spine Tower, a Level III Regional Neonatal ICU, and the largest Emergency Department and Level 1 Trauma Center in the state with our own specialized Red Shirt Trauma Program, there are many opportunities to apply your knowledge and skills. We are a certified Primary Stroke Center and named "One of the Top 100 Hospitals in the Nation with Great Heart Programs." From six cath labs and four EP labs to multiple medical and step-down units, you can continually grow your skillset! We offer a training center on campus for continuing education, Shared Governance Program, Clinical Ladder for professional development, The Daisy Award, and if you are a new grad, a Nurse Residency Program to help you transition from student to professional nurse. We care about you and your well-being by offering an excellent benefits package, childcare, health and wellness programs, an onsite employee pharmacy, a free health clinic, tuition assistance, and much more. We are committed to creating a diverse environment and proud to be an equal opportunity employer. We are a partner to the U.S. Army's Partnership for Your Success (PaYS) program. Ask us about incentives and additional opportunities. Huntsville Hospital Benefits: We are committed to providing competitive benefits. Our benefits package for eligible employees includes medical, dental, vision, life insurance, flexible spending; short term and long term disability; several retirement account options with 401K organization match; nurse residency program; tuition assistance; student loan reimbursement; On-site training and education opportunities; Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more! Learn more about Huntsville Hospital Health System: * Careers: ************************************** * Benefits: **************************************** * Education & Professional Development: ******************************************** * Life In Huntsville: ******************************************************

Demonstrates through behavior Decatur Morgan Hospital's mission, vision and values. Billing Insurance Follow Up Specialist is responsible to submit claims timely and accurately to insurance and governmental payers. To monitor their assigned payers and follow up on unpaid claims or claims identified within the at-risk claims work queue. To promptly resolve and resubmit those claims back to their assigned payers. The IBF Specialist is responsible for processing and posting payments both electronically and manually, applying appropriate contractual adjustments and working payer denial. Provides customer service by taking patient calls and answers billing questions, takes phone payments and is able to setup payment plans on outstanding patient balances. The IBF Specialist will also work credit balances and process refunds both insurance and patient. Responsibilities Key Responsibilities / Essential Functions 1. Processes and validates claims via electronic submission or other acceptable payer specific methods. 2. Initiates follow up procedures on unpaid claims within defined timeline to ensure timely payment is received. 3. Reviews various reports/work queues and identifies rejected or denied claims making appropriate corrections. 4. Communicates repetitive or unusual errors to manager and/or others to resolve problematic actions or activities which may be user or system driven affecting clean claim accuracy. 5. Utilizes Patient Management System applications appropriately as trained to gain maximum efficiency while billing and conducting follow up of patient accounts. 6. Responds to payer requests for additional information timely in order to facilitate claim processing and payment. 7. Reviews payer specific remittances to analyze and make corrections in order to re-bill/appeal or internally adjudicate claims in response to denials. Utilizes knowledge and experience to ensure appropriate reimbursement is obtained and appropriate adjustments are processed. 8. Processes transaction adjustments as may be necessary as supported by remittance documentation. Processes payment posting timely electronic and manually as necessary. 9. Applies notes to individual patient accounts that are informative, concise and facilitates corrected account resolution. 10. Review and process credit balances as appropriate to insurance or guarantor. 11. Answer patient calls and discuss patient balances. Take payments and set up appropriate payment plans. Qualifications Minimum Knowledge, Skills, Experience Required: Education: High School Diploma, GED required. Medical billing certification desirable Experience: Minimum of one year working experience in professional/hospital insurance billing, collections and payment posting processes with a clear understanding of insurance reimbursement principles. Computer literacy with basic skills in patient account management systems, Microsoft Suite, particularly Excel and Word as well as various web-based applications.

A Patient Access Clerk is a specialized health care professional who is responsible for obtaining and verifying patient demographic and insurance information to ensure proper billing of patient account as well as a means of contacting the patient in regards to their treatment and/or billing issues. Patient Access Clerks are the front line of Marshall Medical Centers and expected to be an exemplary model of customer service. Primary Responsibilities: * Verifying Demographic patient information including address, phone number, insurance * Obtaining pre-certs and insurance authorizations for scheduled procedures * Collection of co-pays, deductibles, and deposits * Directing and escorting patients and visitors to designated locations * Provides a resource for billing and payment inquires * Oversees cashier responsibilities in posting payments and creating deposits facility specific * Maintains accuracy through provided vendor service and department policy * Complete all required annual competencies * Adheres to Hospital procedure in regards to requirements for outpatient orders * Obtains room assignments through provided vendor services and communicates admissions to appropriate Nursing and clinical staff Qualifications Education preferred: A high school diploma or GED. Experience: Prior experience in the healthcare environment and/or customer service is preferred. Additional skills/abilities: A working knowledge of computers and systems to include Microsoft Word, Excel, and Outlook are necessary as well as money management skills. This position requires the ability to communicate in a pleasant, professional, concise, and caring manner. It also requires critical thinking and problem solving to ensure the best care possible for our patients. About Us Lake Guntersville, a mountain-lakes jewel, is located approximately 30 miles from metro Huntsville - and is home to Marshall Medical Centers. Marshall Medical Centers, an affiliate of the Huntsville Hospital Health System, serves the residents of Marshall County and the surrounding area (population approximately 125,000). With two hospitals, eight outpatient locations and a highly-trained team of physicians practicing 28 specialties, Marshall Medical is a confident, convenient choice for local healthcare. Residents can remain close to home and receive excellent care - often provided by those who are neighbors and friends. Marshall Medical Center South is a 150-bed hospital in Boaz, Alabama, and opened in 1956. Marshall Medical Center North, in Guntersville, opened in 1990 - and - is a 90-bed facility. In addition to the two hospitals, the Gary R. Gore Medical Complex is conveniently located mid-county and is home to several outpatient clinics and a 22,000 square foot comprehensive Cancer Care Center. Named by the Joint Commission as a "Top Quality Performer" among America's hospitals, Marshall Medical Centers' patients can be assured they are being treated in an environment where a premium is placed on quality and best practices.

Greet the public, patients and families in a friendly and professional manner. Collect information from patient and family pertaining to registration and enter into the hospital registration system. Disseminate paperwork appropriately and timely. Receive incoming telephone calls, answer questions and route to appropriate person or take a detailed message. Schedule patient appointments and accept/process payments from patients. Qualifications Minimum Knowledge, Skills and Experience required: Education High school graduate or GED required. Some college preferred. Experience Minimum of two years experience as a billing clerk, office clerk or unit clerk, preferably in a hospital or physician office setting, preferred. Additional Skills/Abilities Must be able to work in a fast paced environment, requiring prioritizing and changing tasks frequently and quickly. Excellent communication skills necessary. Must be able to file numerically and alphabetically and have accurate typing/data entry skills. About Us Highlights of our hospitals Huntsville Hospital was recently named Best Regional Hospital and #2 in Alabama by U.S. News & World Report. With 971 beds, a specialized Orthopedic & Spine Tower, a Level III Regional Neonatal ICU, and the largest Emergency Department and Level 1 Trauma Center in the state with our own specialized Red Shirt Trauma Program, there are many opportunities to apply your knowledge and skills. We are a certified Primary Stroke Center and named "One of the Top 100 Hospitals in the Nation with Great Heart Programs." From six cath labs and four EP labs to multiple medical and step-down units, you can continually grow your skillset! We offer a training center on campus for continuing education, Shared Governance Program, Clinical Ladder for professional development, The Daisy Award, and if you are a new grad, a Nurse Residency Program to help you transition from student to professional nurse. We care about you and your well-being by offering an excellent benefits package, childcare, health and wellness programs, an onsite employee pharmacy, a free health clinic, tuition assistance, and much more. We are committed to creating a diverse environment and proud to be an equal opportunity employer. We are a partner to the U.S. Army's Partnership for Your Success (PaYS) program. Ask us about incentives and additional opportunities. Huntsville Hospital Benefits: We are committed to providing competitive benefits. Our benefits package for eligible employees includes medical, dental, vision, life insurance, flexible spending; short term and long term disability; several retirement account options with 401K organization match; nurse residency program; tuition assistance; student loan reimbursement; On-site training and education opportunities; Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more! Learn more about Huntsville Hospital Health System: * Careers: ************************************** * Benefits: **************************************** * Education & Professional Development: ******************************************** * Life In Huntsville: ******************************************************

The Patient Care Assistant (PCA) performs various care activities and related services necessary in caring for the personal needs and comfort of patients. He/she works under the supervision of a licensed nurse. The PCA participates in the orientation and training of personnel. Qualifications High school graduate or equivalent. BLS certification. About Us Our Mission: Be the Difference Our Vision: Excellence Always Our Values: Safety, Compassion, Innovation & Excellence Benefits: We are committed to providing competitive benefits. Our benefits package for eligible employees includes medical, dental, vision, life insurance, flexible spending; short term and long term disability; several retirement account options with 401K organization match; tuition assistance; student loan reimbursement; On-site training and education opportunities; Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more!

The following statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements, which may be inherent in the position. Under the general supervision of the Operations Manager, the Materials Management Strider will perform all materials management functions in a prompt, accurate, and reliable manner according to established hospital and departmental policies and procedures. They will be required to drive both box trucks and delivery van. This role will also be required to work rotating Saturday's. The following statements reflect the general duties of the job as identified and shall not be considered as a detailed description of the work requirements inherent in the position. Some of the many skills performed: * Restock supply areas according to established levels. * Assist in the receiving, verifying and placement of incoming supply deliveries. * Preform Cycle Counts * Document any department backorders and submit to front office to research. * Maintain a clean work environment. Front and organize products in the warehouse daily. Qualifications EDUCATION: High School Graduate or Equivalent preferred. Must have a valid Driver's License and good driving record. . About Us Lake Guntersville, a mountain-lakes jewel, is located approximately 30 miles from metro Huntsville - and is home to Marshall Medical Centers. Marshall Medical Centers, an affiliate of the Huntsville Hospital Health System, serves the residents of Marshall County and the surrounding area (population approximately 125,000). With two hospitals, eight outpatient locations and a highly-trained team of physicians practicing 28 specialties, Marshall Medical is a confident, convenient choice for local healthcare. Residents can remain close to home and receive excellent care - often provided by those who are neighbors and friends. Marshall Medical Center South is a 150-bed hospital in Boaz, Alabama, and opened in 1956. Marshall Medical Center North, in Guntersville, opened in 1990 - and - is a 90-bed facility. In addition to the two hospitals, the Gary R. Gore Medical Complex is conveniently located mid-county and is home to several outpatient clinics and a 22,000 square foot comprehensive Cancer Care Center. Named by the Joint Commission as a "Top Quality Performer" among America's hospitals, Marshall Medical Centers' patients can be assured they are being treated in an environment where a premium is placed on quality and best practices.

The following statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements, which may be inherent in the position. Position Summary: The Patient Billing Representative will assist patients in understanding and arranging payment of their bills from MMC. They must have a strong working knowledge of MMC, billing, internal processes, and payment processing. The Patient Billing Representative is expected to have exceptional customer service and critical thinking skills in order to provide an exceptional experience for our patients. Primary Responsibilities: * Addresses patients inquires and concerns in a logical and helpful manner * Obtains payment on outstanding balances or establishes arrangements for future payment * Meets productivity standards provided by Patient Billing Coordinator * Follows the policies, procedures, and guidelines established by the Patient Billing Coordinator, Patient Financial Services Director, and Marshall Medical Centers * Works well with other departments and billing agencies to meet patient and organizational needs Qualifications This position requires, at minimum, a high school diploma or GED. Bachelor's degree in healthcare administration, business administration, or a related field is preferred. Prior experience in the healthcare environment and/or customer service is preferred. A working knowledge of computers and systems to include Microsoft Word, Excel, and Outlook are necessary. This position requires the ability to communicate in a pleasant, professional, concise, and caring manner. It also requires critical thinking and problem solving to ensure the best care possible for our patients. About Us Lake Guntersville, a mountain-lakes jewel, is located approximately 30 miles from metro Huntsville - and is home to Marshall Medical Centers. Marshall Medical Centers, an affiliate of the Huntsville Hospital Health System, serves the residents of Marshall County and the surrounding area (population approximately 125,000). With two hospitals, eight outpatient locations and a highly-trained team of physicians practicing 28 specialties, Marshall Medical is a confident, convenient choice for local healthcare. Residents can remain close to home and receive excellent care - often provided by those who are neighbors and friends. Marshall Medical Center South is a 150-bed hospital in Boaz, Alabama, and opened in 1956. Marshall Medical Center North, in Guntersville, opened in 1990 - and - is a 90-bed facility. In addition to the two hospitals, the Gary R. Gore Medical Complex is conveniently located mid-county and is home to several outpatient clinics and a 22,000 square foot comprehensive Cancer Care Center. Named by the Joint Commission as a "Top Quality Performer" among America's hospitals, Marshall Medical Centers' patients can be assured they are being treated in an environment where a premium is placed on quality and best practices.

Under the direction of the Clinic Coordinator, coordinates, works collaboratively with interdisciplinary provider's internal and external clients for the organization to coordinate referrals, and follows up on appointments and diagnostic studies and scanning of patient medical records. Has only clerical participation in the performance improvement initiatives related to the management of patient care, not clinical participation. Schedules new consults and established patients. Calls and confirms next day's appointments. Answers phone. Verifies insurance. Collects co-pays and previous balances. Obtains medical records and patient sign in log. Assists Medical Assistant with any urgent lab or radiology reports needed. High School diploma or equivalent (required). Additional business courses and/or medical office experience preferred. * Required take a typing test of 45 wpm and a medical terminology test. Proficiency with computer skills and solid clerical skills. Strong customer service skills. Strong interpersonal communication skills on the telephone and in person. Exceptional oral and written communication skills.