Senior Revenue Management Analyst
The Ritz-Carlton Yacht Collection job in Fort Lauderdale, FL
Join the Ritz-Carlton Yacht Collection: Where Every Voyage is a Symphony of Luxury
Embark on an extraordinary journey with the Ritz-Carlton Yacht Collection, an exquisite extension of the renowned Ritz-Carlton brand, dedicated to redefining ultra-luxury hospitality at sea. As a "Lady or Gentleman" of our esteemed team, you'll be entrusted with the art of delivering the impeccable "Gold Standards" that have made the Ritz-Carlton an epitome of excellence across the globe.
The Essence of Excellence: The Gold Standards
The Gold Standards are the bedrock of the Ritz-Carlton experience, setting us apart in the industry and establishing a legacy of unparalleled service. These standards embody the values and culture that define our brand, and serve as the compass guiding our every endeavor.
The Employee Promise
At The Ritz-Carlton, our Ladies and Gentlemen are the most important resource in our service commitment to our guests. By applying the principles of trust, honesty, respect, integrity and commitment, we nurture and maximize talent to the benefit of each individual and the company. The Ritz-Carlton fosters a work environment where diversity is valued, quality of life is enhanced, individual aspirations are fulfilled, and the Ritz-Carlton Mystique is strengthened.
Join us on a journey where every day is a testament to the highest standard of luxury and service. Apply now and be part of an unparalleled legacy in hospitality.
Senior Revenue Management AnalystEssential Functions
Build and manage reservation system rules for Revenue Management, including but not limited to building, loading, validating, and maintaining pricing, packages, promotions, and inventory rules.
Collaborate with the software teams for the creation and management of templates and testing scripts.
Oversee the management of consistent tasks, such as pricing load, itinerary setup, inventory management, and market analysis.
Business Planning & Analysis: Develop comprehensive business plans and cases and present current and updated status.
Integrate with Data Warehouse teams for data flows, exception checking, and validation of data warehouse vs live data.
Oversee the accurate documentation of business processes, SOPs, Fact Sheets, and Testing Scripts.
Utilize predictive modeling techniques to identify patterns, trends, and insights that drive informed business decisions.
Design and create compelling visualizations (including charts, graphs, dashboards, reports, and presentations) to communicate complex data-driven insights to technical and non-technical stakeholders.
Maintain Department KPIs and dashboards to monitor the performance of the yachts' revenue activities.
Assist in forecasting future growth of KPIs.
Competency
Education:
A Bachelor's Degree in Business or Economics is required, while an MBA is preferred
Skills & Experience:
Minimum 5 years of experience with reservation or IT logic systems
Understanding of basic to intermediate Revenue Management principles and procedures
Cruise industry experience is preferred
Understanding of If/Then logic relationships
Experience managing reservation systems, including pricing, packages, promotions, and inventory rules, is preferred
Experience with system integrations, data flows, and exception checking
Experience building multiple sections of a reservation system and testing the outputs
Skill in the design, explanation, and validation of Reports, KPIs, and Dashboards
Proficiency in gathering requirements, providing solutions, and reporting issues
Experience leading meetings focusing on outputs of position expectations
Excellent skills in analytical problem-solving, able to triage and solve urgent and intricate challenges
Ability to thrive in a dynamic environment and handle ambiguity during dynamic times
Excellent interpersonal and communication skills, written and verbal
Superior organization & multi-tasking
Proficiency in MS Office
Tech-savvy, able to learn new systems
Attention to detail of one's own and others' work
Must Work Well Under Pressure and in Ever-Changing Environments
Preferred Skills:
Experience with Snowflake
Experience with Process Improvement
Ability to independently ascertain external knowledge
The Ritz-Carlton Yacht Collection is an Equal opportunity, inclusive employer and will consider all applicants for employment with the Company on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.
Auto-ApplyRecreation Attendant (Part-Time) - The Diplomat Beach Resort, Curio by Hilton
Hollywood, FL job
The Diplomat Beach Resort, Curio by Hilton \(**************************************************************************************** looking to welcome a Part\-Time Recreation Attendant to join the team\! This stunning 1000 room oceanfront resort is the perfect getaway with two beachside pools, a Dip & Slide splash pad for kids, and 1,000 linear feet of alabaster beach\. Savor stunning views, delicious dining options, and endless sunshine in Hollywood, Florida\.
The ideal candidate holds 1 year experience as a recreation attendant within hospitality\. Prior childcare experience a plus\! Ability to work the varying shifts\.
**Shift Pattern** : Part\-Time 3\-4 shifts per week between the hours of 8AM\-10PM \(Weekdays, weekends, holidays as needed\)
**The Benefits** - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
+ Access to pay when you need it through DailyPay
+ Medical Insurance Coverage - for you and your family
+ Mental health resources including Employee Assistance Program
+ Best\-in\-Class Paid Time Off \(PTO\)
+ Go Hilton travel program: 100 nights of discounted travel
+ Parental leave to support new parents
+ Debt\-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications\*
+ 401K plan and company match to help save for your retirement
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
+ Career growth and development
+ Team Member Resource Groups
+ Recognition and rewards programs
\*Available benefits may vary depending upon property\-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable\.
**What will I be doing?**
As an Activities Coordinator, you would be responsible for coordinating, promoting, publicizing and facilitating club activities and programs in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards:
+ Coordinate, promote, publicize and facilitate all activities and programs for the spa/salon/fitness center/health club
+ Perform receptionist duties including, but not limited to, answering telephones, taking and relaying messages, processing and recording financial transactions, scheduling appointments and stocking and maintaining supplies, as needed
+ Maintain cleanliness of work area in accordance with federal, state, local and company standards
+ Assist in monitoring facility use to ensure guest safety
+ Perform general club duties, as needed
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands\. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
**Job:** _Spa, Health Club, Recreation_
**Title:** _Recreation Attendant \(Part\-Time\) \- The Diplomat Beach Resort, Curio by Hilton_
**Location:** _null_
**Requisition ID:** _HOT0C49Y_
**EOE/AA/Disabled/Veterans**
Director of Front Office - GALLERYone, a DoubleTree Suites by Hilton Hotel
Fort Lauderdale, FL job
Are you a Front Office leader who thrives on creating unforgettable guest experiences and inspiring high\-performing teams, this is your moment? At **DoubleTree GalleryOne** , a full\-service, all\-suite property on the beautiful Intracoastal Waterway, we're searching for a **Director of Front Office** who brings heart, hustle, and hospitality excellence to everything they do\.
As a key operational leader, this role oversees the **Front Office** teams-driving service excellence, team engagement, and overall operational success\. The ideal candidate will bring a polished presence, strong leadership capabilities, and a passion for delivering the warm, anticipatory service our guests expect\.
Are you a Front Office leader who thrives on creating unforgettable guest experiences and inspiring high\-performing teams, this is your moment?
At GALLERYone \- a DoubleTree Suites by Hilton Hotel \(https://www\.hilton\.com/en/hotels/flltsdt\-galleryone\-doubletree\-suites/?msockid=11979e0**********cd08af2760569a6\) **,** a full\-service, all\-suite property on the beautiful Intracoastal Waterway, we're searching for a **Director of Front Office** who brings heart, hustle, and hospitality excellence to everything they do\.
As a key operational leader, this role oversees the Front Office teams-driving service excellence, team engagement, and overall operational success\. The ideal candidate will bring a polished presence, strong leadership capabilities, and a passion for delivering the warm, anticipatory service our guests expect\.
As a key operational leader, this role oversees the **Front Office** teams-driving service excellence, team engagement, and overall operational success\. The ideal candidate will bring a polished presence, strong leadership capabilities, and a passion for delivering the warm, anticipatory service our guests expect\.
**What will I be doing?**
As a **Director of Front Office,** you would be responsible for directing and administering of all Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards:
+ Direct and administer all Front Office operations to include, but not limited to, guest service and registration \(check\-in/check\-out\), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
+ Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
+ Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
+ Initiate and implement marketing and up\-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue
+ Implement and monitor all corporate marketing programs
+ Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events
+ Run and complete daily reports, analyze data and make decisions based on data
+ Resolve guest issues and concerns to guest satisfaction
+ Recruit, interview and train team members
\#LI\-JG1
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**The Benefits** - Hilton is proud to have an award\-winning workplace culture ranking **\#2 Best Company To Work For in the U\.S\.** We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits\. Hilton offers its eligible team members a comprehensive benefits package including:
+ Medical Insurance Coverage - _ for you and your family _
+ Mental health resources including Employee Assistance Program
+ Best\-in\-Class Paid Time Off \(PTO\)
+ Go Hilton travel program: 100 nights of discounted travel
+ Parental leave to support new parents
+ 401K plan and company match to help save for your retirement
+ Employee stock purchase program \(ESPP\) \- purchase Hilton shares at 15% discount
+ **Debt\-free education** : Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications\*
+ Career growth and development
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Director of Front Office \- GALLERYone, a DoubleTree Suites by Hilton Hotel_
**Location:** _null_
**Requisition ID:** _HOT0C4VU_
**EOE/AA/Disabled/Veterans**
Busperson, Ilios - Beach House Fort Lauderdale, A Hilton Resort
Fort Lauderdale, FL job
The beautiful **Beach House Fort Lauderdale, A Hilton Resort** is looking for a Busperson to join their Food and Beverage team at Ilios\!This stunning 374 room hotel is located three miles from Las Olas Boulevard's vibrant restaurants and shops, offers a full\-service spa, multiple dining options and also boasts an outdoor pool and private cabanas\.
The ideal candidates have a flexible schedule, experience in customer service, and has a passion for hospitality\.
Shift Pattern: **Open availability \- 7am \- 4pm**
Pay: **$15 per hour**
**The Benefits** - Hilton is proud to have an award\-winning workplace culture ranking **\#1 Best Workplace by Great Place to Work & Fortune\.**
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits\. Hilton offers its eligible team members a comprehensive benefits package including:
+ Go Hilton travel program: 100 nights of discounted travel
+ Access to your pay when you need it through DailyPay
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount\!
+ Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
+ Debt\-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
+ Flexible shifts and days off
+ Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at\-home care
+ Mental health resources including free counseling through our Employee Assistance Program
+ Best\-in\-Class Paid Time Off \(PTO\)
+ 401K plan and company match to help save for your retirement
\*Available benefits may vary depending upon property\-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable\.
**What will I be doing?**
As a Busperson, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards:
+ Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc\.
+ Ensure tableware is in good and working condition and report any defects for repair
+ Stock, maintain and clean designated food station\(s\)
+ Assist food server\(s\) with table service, including, but not limited to, serving beverages, breads, etc\.
+ Retrieve and transport dirty tableware to dishwashing area
+ Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands\. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
**Job:** _Bars and Restaurants_
**Title:** _Busperson, Ilios \- Beach House Fort Lauderdale, A Hilton Resort_
**Location:** _null_
**Requisition ID:** _HOT0C4I4_
**EOE/AA/Disabled/Veterans**
Reservations Agent
Miami, FL job
**Additional Information** **Job Number** 25187700 **Job Category** Reservations **Location** The Ritz-Carlton Key Biscayne Miami, 455 Grand Bay Drive, Miami, Florida, United States, 33149VIEW ON MAP (*****************************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Director of Housekeeping
Miami Beach, FL job
**Additional Information** Relocation Assistance Available **Job Number** 25186674 **Job Category** Housekeeping & Laundry **Location** The Ritz-Carlton South Beach, 1 Lincoln Road, Miami Beach, Florida, United States, 33139VIEW ON MAP (*********************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
**Pay Range:** $92,000 - $120,000 annually
**Bonus Eligible:** Y
**JOB SUMMARY**
Manages housekeeping functions and staff on a daily basis to ensure property guest rooms, public space and employee areas are clean and well maintained. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Responsible for inspecting areas of responsibilities and following up with a plan for improving results.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 3 years experience in housekeeping or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years experience in housekeeping or related professional area.
**CORE WORK ACTIVITIES**
**Managing Housekeeping Operations and Budgets**
- Ensures compliance with all housekeeping policies, standards and procedures.
- Understands the importance of department's operation on the overall property financial goals and educates staff on details as appropriate.
- Reviews staffing levels to ensure the guest service, operational needs and financial objectives are met.
- Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
- Inventories stock to ensure adequate supplies.
- Supervises an effective inspection program for all guestrooms and public space.
- Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
- Ensures all employees have proper supplies, equipment and uniforms.
- Communicates areas that need attention to staff and follows up to ensure understanding.
- Supervises daily housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
- Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.
**Conducting Human Resources Activities**
- Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same with them.
- Schedule employees to business demands and for tracks employee time and attendance.
- Ensures employees understand expectations and parameters.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy.
- Observes service behaviors of employees and provides feedback to individuals.
- Ensures employee recognition is taking place on all shifts.
- Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
- Participates in employee progressive discipline procedures.
- Review employee satsifaction results.
- Participates in interviewing and hiring of team members with the appropriate skills.
**Ensuring Exceptional Customer Service**
- Sets a positive example for guest relations.
- Participates in the development and implementation of corrective action plans to improve guest satisfaction.
- Empowers employees to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Responds to and handles guest problems and complaints.
- Strives to improve service performance.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Event Manager - The Diplomat Beach Resort, Curio by Hilton
Hollywood, FL job
TheDiplomat Beach Resort, Curio by Hilton \(*********************************************************************************************************************************************************************************** looking for their next Event Manager\.
This iconic beachfront destination hotel offers 1,000 guest rooms and boasts 209,000 square feet of versatile meeting space
Our ideal candidates will have at least one year of experience in a convention hotel and be familiar with supporting valued convention clients in planning their conferences at our property\. Strong attention to detail, the ability to multitask, and full flexibility are critical for success in this role\.
**Shift Pattern:** Full Flexibility is a must\. Office hours are 8:30 AM to 5:00 PM, but flexibility is essential to accommodate varying schedules, including weekends, holidays, for our convention group clients\.
**The Benefits** - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
·Access to pay when you need it through DailyPay
·Medical Insurance Coverage - for you and your family
·Mental health resources including Employee Assistance Program
·Best\-in\-Class Paid Time Off \(PTO\)
·Go Hilton travel program: 100 nights of discounted travel
·Parental leave to support new parents
·Debt\-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications\*
·401K plan and company match to help save for your retirement
·Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
·Career growth and development
·Team Member Resource Groups
·Recognition and rewards programs
_\* Available benefits may vary depending upon property\-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable\._
**What will I be doing?**
As Event Manager you are responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high\-level service throughout the pre\-event, event, and post\-event phases of all hotel events\. You will be required to ensure a seamless turnover from sales to service back to sales\. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events\. Serve as the event planner's primary contact following turnover on property and is responsible for his/her experience\.
Specifically, your essential functions will be to perform the following tasks to the highest standards:
- Organize, plan and prioritize your duties by developing plans and goals\.
- Timely communication to internal and external clients via telephone, email, written documents or in person\.
- Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations\.
- Demonstrate knowledge of job systems, products, systems, and processes\.
- Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts\.
- Selling and influencing both internal and external clients\.
- Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution\.
- Ensure high\-quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed\.
- Participate in customer site inspections and assist with the sales process as necessary\.
- Other duties as necessary based on business needs\.
_\#LI\-ZR1_
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
**Job:** _Catering and Event Services_
**Title:** _Event Manager \- The Diplomat Beach Resort, Curio by Hilton_
**Location:** _null_
**Requisition ID:** _HOT0C3FG_
**EOE/AA/Disabled/Veterans**
Banquet Manager - Beach House Fort Lauderdale, A Hilton Resort
Fort Lauderdale, FL job
TheBeach House Fort Lauderdale, A Hilton Resortis looking for a Banquet Manager to join the team\! The property has 10,700 sq footage of event space with 10 meeting rooms\. This individual will be overseeing a team up to 15\-20 people including 2 banquet captains\.
The ideal candidate has at least 3\-5 years of banquet experience, with 1\-2 years in a supervisory/leadership role\.Seeking someone who is detail oriented, and has the vision to enhance operations\. Proficiency with Delphi and Agilysis is a plus\. Open availability required\.
**The Benefits** - Hilton is recognized as the best hospitality workplace in the world and the \#2 World's Best Workplace by Great Place To Work US \(******************************************************************* Fortune \(***********************************************
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits\.Hilton offers its eligible team members a comprehensive benefits package including:
+ Access to your pay when you need it through DailyPay
+ Medical Insurance Coverage - for you and your family
+ Mental Health Resources
+ Best\-in\-Class Paid Time Off \(PTO\)
+ Go Hilton travel discount program
+ Supportive parental leave
+ Matching 401\(k\)
+ Employee stock purchase program \(ESPP\) \- purchase Hilton shares at 15% discount
+ Debt\-free education: Access to a wide variety of educational credentials _\(ex\. college degrees, high school completion, English\-language learning, digital literacy, professional certificates and more\)_
+ Career growth and development
+ Team Member Resource Groups
+ Recognition and rewards programs
_\*_ _Available benefits may vary depending upon property\-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable\._
**What will I be doing?**
As a Banquet Manager, you would be responsible for managing the daily execution of all banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards:
+ Manage daily Banquet functions to include, but not limited to, planning, organizing and executing breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc\.
+ Oversee the set up of function rooms to include, but not limited to, the placement of linens, silver, glassware and chinaware according to event specifications and a full inspection
+ Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counselling and evaluations and delivering recognition and reward
+ Recruit, interview and train team members
+ Communicate function specifications, procedures and changes with affected departments including, but not limited to, the Food and Beverage, Event Services, Property Operations, Audio Visual and Housekeeping
+ Oversee the break down of the function room and ensure proper storage of equipment
+ Ensure compliance with health, safety, sanitation and alcohol awareness standards
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(************************************************************ Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
\#LI\-CC2
**Job:** _Banquets_
**Title:** _Banquet Manager \- Beach House Fort Lauderdale, A Hilton Resort_
**Location:** _null_
**Requisition ID:** _HOT0C4UY_
**EOE/AA/Disabled/Veterans**
Bellperson (Part Time) - Conrad Fort Lauderdale Beach
Fort Lauderdale, FL job
Conrad Fort Lauderdale Beach is looking for a Part-Time Bellperson to join the Front Office Team! This luxurious oceanfront retreat offers a world of style, service and connection with globally inspired architecture and design. The hotel has 290 rooms with an expansive pool terrace with private cabanas, a 6th floor fitness center, a tranquil boutique Spa, over 10,000 square feet of meeting space, and 5 food and beverage outlets. This includes a restaurant, pool side grill, cocktail lounge, marketplace, and in-room dining.
Want to learn more? Hotel Website, Instagram, Facebook
* Classification: Part-Time
* Shift: Various - must be available to weekdays, weekends, and holidays.
What will I be doing?
As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Greet and escort arriving and departing guests to and from their accommodations
* Retrieve and transport guest luggage
* Inspect guest rooms and acquaint guests with these rooms and their features
* Respond to guest inquiries and requests in a timely, friendly and efficient manner
* Organize and store luggage, as needed, according to guidelines
* Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
* Ensure messages and faxes are regularly delivered throughout the day
* Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
* Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed
* Assist in the maintenance, appearance and functionality of equipment
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
* Access to pay when you need it through DailyPay
* Medical Insurance Coverage - for you and your family
* Mental health resources including Employee Assistance Program
* Best-in-Class Paid Time Off (PTO)
* Go Hilton travel program: 100 nights of discounted travel
* Career growth and development
* Team Member Resource Groups
* Recognition and rewards programs
#LI-MD1
#LI-JS3
Garde Manger Chef - The Diplomat Beach Resort, Curio by Hilton
Hollywood, FL job
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Diplomat Beach Resort Hollywood, Curio Collection by Hilton is searching for a talented Garde Manger Chef to lead the team!
The ideal candidate will be a passionate, creative, and driven culinary professional with 3-5 years of Garde Manger leadership experience in a high-volume hotel kitchen. Union environment experience is preferred. This individual will lead a team of 17-20 and report to the Executive Chef of Banquets.
They will bring strong skills in team development, mentoring, scheduling, ordering, inventory, and cost control. A solid understanding of food safety, sanitation, accountability, and menu development is essential. The right candidate is an excellent communicator and a collaborative leader who uplifts others through their passion for food, creativity, and excellence.
Shift Pattern: Full-Time/ Full availability is needed including weekdays, weekends, and holidays
What are the benefits of working for Hilton?*
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Access to your pay when you need it through DailyPay
Medical Insurance Coverage - for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education\: Access to a wide variety of educational credentials
(ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
#LI-VM1
What will I be doing?
Participates in cold food production
Presents cold food at all events in a cost effective and safe manner
Responsible for production of cold food for events
Assists in the creation and makes recommendations for menu changes
Ensures compliance with health, safety, sanitation, and alcohol awareness standards
Trains, supervises, schedules, and assists in evaluating staff
EOE/AA/Disabled/Veterans
Auto-ApplySenior Sales Coordinator
Bal Harbour, FL job
Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplyNight Auditor (F/T)
West Palm Beach, FL job
A Night Auditor is responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **What will I be doing?** As Night Auditor, you would be responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards:
+ Audit, post and balance daily cashiers' work for outlets including, but not limited to, outlets in Rooms and Food and Beverage
+ Ensure credit card system reconciles to daily transaction lists
+ Schedule, assign daily work, inform and train team members
+ Monitor, observe and assist in evaluating team member performance
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
**Job:** _Finance_
**Title:** _Night Auditor \(F/T\)_
**Location:** _null_
**Requisition ID:** _HOT0C5EE_
**EOE/AA/Disabled/Veterans**
Income Auditor / Analyst - The Diplomat Beach Resort, Curio by Hilton
Hollywood, FL job
The Diplomat Beach Resort, Curio by Hilton is looking for an Accounting Analyst/Clerk to join the Finance Department! The Diplomat Beach Resort, Curio Collection by Hilton is South Florida's iconic beachfront destination located between Miami and Fort Lauderdale in Hollywood, Florida and has 1,000 rooms.
As an Accounting Analyst, you will perform activities to support the Income Audit and will be cross trained in Accounts Payable, Accounts Receivable, Payroll and General Accounting functions.
Our ideal candidate has previous Accounting experience, knows basic Excel functions, can multitask, is organized, detail oriented and proactive and has a great desire to learn and grow with the company. Hilton experience is preferred, but not mandatory.
Shift Pattern\: Monday through Friday, 9AM to 5.30PM, with weekend availability when needed.
Pay Rate\: $21.00-$23.00 per hour
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Access to your pay when you need it through DailyPay
Medical Insurance Coverage - for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
The Accounting Clerk/Analyst will perform activities to support the Accounts Receivable, Accounts Payable, Payroll and General Accounting functions. The Accounting Clerk/Analyst will participate in the development and processes of accurate reports and account management. In addition to performance, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
Perform applicable retained Accounts Receivable, Accounts Payable, Payroll and General Accounting functions
Respond to guest inquiries, charge inquiries and requests in a timely, friendly and efficient manner to support continuing effort to deliver outstanding guest service and financial profitability
Collaborate with SSCs and service provider, as well as partner with SSC to resolve disputes
Participate in the production of monthly accounts as directed
Complete month-end responsibilities
Execute internal control over revenues, expenses, assets and liabilities of the hotel
Participate in special projects, team training and development
Perform other duties and responsibilities as assigned or required
Reports results to others and aids others to understand financial matters
Develops and maintains constructive and cooperative working relationships with other finance departments and corporate departments they support
Collaborates with manager to establish specific goals and plans to prioritize, organize and accomplish project/department goals
Attends staff meetings pertinent to work assignments
Researches and responds to information requests from internal departments and management
Act in accordance with fire, health and safety regulations on property and follow the correct procedures when required
EOE/AA/Disabled/Veterans
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
#LI-DS4
Auto-ApplySenior Sales Manager - Hilton West Palm Beach
West Palm Beach, FL job
_Hilton West Palm Beach_ is seeking a **Senior Sales Manager** to join the leadership team at this AAA 4\-Diamond property\! Exciting time to join as the hotel completed a$25M renovation \(******************************************************************************************************************** 2023\.
Built in 2016, This beautiful 12\-story hotel completed a$25M renovation \(******************************************************************************************************************** 2023 adding unparalleled ambiance, service and a farm\-to\-fork culinary experience\. Featuring 400 guest rooms and 44 suites, Hilton West Palm Beach offers 24,000 square feet of meeting space, 3 dining options and is conveniently connected to the Palm Beach County Convention Center\.
In this position, you will be responsible for driving sales and promoting the hotel's services and amenities to corporate clients\. The primary focus will be on the Northeast region, targeting the Pharma, Finance, and Technology sectors\.
Preferred qualifications include a minimum of three years of hotel sales experience, along with a strong understanding of Hilton brand standards\.
**Want to learn more?** Hotel Website \(*************************************************************************************************************** \(********************************************************** \(**************************************************************** \(****************************************************
**What will I be doing?**
As a Senior Sales Manager, you would be responsible for performing the following tasks to the highest standards:
+ Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals\.
+ Represent the hotel in the development of market segment\(s\) and new customer relationships while maintaining existing relations with assigned accounts\. Consistently strives to maximize revenue and profitability for all hotel revenue streams\.
+ Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals\.
This role requires strong sales, communication, and networking skills\. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel\.
+ **Customer and Account Management** \- Apply strong sales skills to create customer value\. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent\.
+ **Prospecting** \- Demonstrate a mastery of the prospecting process\. Identify potential customers\. Prepare and implement your call strategy\.
+ **Negotiations** \- Understand the customer and the business leaders expectations\. Adapt to a changing market\.
**Customer and Account Management:**
+ Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel\.
+ Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events\.
+ Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market\.
+ Maintain up to date pipeline of business opportunities that will meet the short and long\-term business objectives for the designated market\.
+ Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts\.
+ Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs\.
+ Coordinate customer specifications \(including room, food and beverage and meeting space requirements\) via identified lead management system\. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards\.
**Prospecting:**
+ Research, solicit and generate new leads for business opportunities through database research and proactive sales efforts, maximizing new room revenue and meet and exceed lead generation goals\.
+ Create and execute plan to shift share from your competitors\.
+ Engage in outside sales activities to uncover needs, build relationships and to win new business\.
**Negotiations:**
+ Negotiate contracts and commission agreements with end\-user customers and intermediaries\.
+ Provide solutions that both achieve and protect the financial goals of the hotel while strengthening relationships with customers\.
+ Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed\.
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(************************************************************ Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
**The Benefits** - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
+ Access to pay when you need it through DailyPay
+ Medical Insurance Coverage - for you and your family
+ Mental health resources including Employee Assistance Program
+ Best\-in\-Class Paid Time Off \(PTO\)
+ Go Hilton travel program: 100 nights of discounted travel
+ Parental leave to support new parents
+ Debt\-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications\*
+ 401K plan and company match to help save for your retirement
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
+ Career growth and development
+ Team Member Resource Groups
+ Recognition and rewards programs
_\*_ _Available benefits may vary depending upon property\-specific terms and conditions of employment\._
\#LI\-MD1
**Job:** _Sales_
**Title:** _Senior Sales Manager \- Hilton West Palm Beach_
**Location:** _null_
**Requisition ID:** _HOT0C4QB_
**EOE/AA/Disabled/Veterans**
Recreation Coordinator
Miami, FL job
Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Provide information to guests about available recreation facilities and activities. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Clean and maintain recreational equipment and supplies.
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
REQUIRED QUALIFICATIONS
License or Certification: CPR Certification
First Aid Certification
Recreation Equipment
Any certification or training required by local and state agencies.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplyBanquet Houseperson (On-Call) - Hilton Fort Lauderdale Marina
Fort Lauderdale, FL job
Hilton Fort Lauderdale Marina \(********************************************************************************* looking to welcome an On\-Call Banquet Houseperson to join the team\! Our hotel, which features 595 guest rooms, is located on the Intracoastal waterway and just a four\-minute walk to the Broward Convention Center\. Our 10 team members report to the Director of Food and Beverage\.
The ideal candidate holds 2 years experience as a Banquet Houseperson\. Able to work the required shifts\.
**Shift Pattern:** AM/PM \(weekdays, weekends, holidays as needed\)
**Rate of Pay:** $20\.00 per hour
**The Benefits** - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
+ Access to pay when you need it through DailyPay
+ Medical Insurance Coverage - for you and your family
+ Mental health resources including Employee Assistance Program
+ Best\-in\-Class Paid Time Off \(PTO\)
+ Go Hilton travel program: 100 nights of discounted travel
+ Parental leave to support new parents
+ Debt\-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications\*
+ 401K plan and company match to help save for your retirement
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
+ Career growth and development
+ Team Member Resource Groups
+ Recognition and rewards programs
Available benefits may vary depending upon property\-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable\.
**What will I be doing?**
As an On\-Call Banquet Houseperson, you would be responsible for setting and cleaning banquet facilities for functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards:
+ Set tables and chairs to meet function specifications\.
+ Clean meeting space including washing meeting room walls at beginning of events
+ Clean meeting space including, but not limited to, vacuuming, sweeping, mopping, polishing, wiping areas and washing walls before and after events
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands\. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
**Job:** _Banquets_
**Title:** _Banquet Houseperson \(On\-Call\) \- Hilton Fort Lauderdale Marina_
**Location:** _null_
**Requisition ID:** _HOT0C3F4_
**EOE/AA/Disabled/Veterans**
Overnight Front Office Supervisor - The Diplomat Beach Resort, Curio by Hilton
Hollywood, FL job
The beautiful Diplomat Beach Resort Hollywood, Curio Collection by Hilton is seeking a full-time Overnight Front Office Supervisor to join their front office team! This 1000-room oceanfront resort is a beautiful getaway with two beachside pools, a Dip & Slide splash pad for kids, and 1,000 linear feet of alabaster beach, offering stunning views, delicious dining options, and endless sunshine to guests!
The ideal candidate for this position will possess one year of supervisory experience at a hotel, or otherwise a minimum of two years as a guest service agent at a hotel. Previous Hilton experience would be considered an asset for this role, as well as training related to OnQ, Kipsu and HOTSOS!
Candidates should be available to work the overnight shift from 11 pm to 7:30 am, any day of the week/weekends/holidays as needed
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
* Access to pay when you need it through DailyPay
* Medical Insurance Coverage - for you and your family
* Mental health resources including Employee Assistance Program
* Best-in-Class Paid Time Off (PTO)
* Go Hilton travel program: 100 nights of discounted travel
* Parental leave to support new parents
* Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
* 401K plan and company match to help save for your retirement
* Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
* Career growth and development
* Team Member Resource Groups
* Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As an Overnight Front Office Supervisor, you would be responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Assign work and supervise team member performance in all Front Office procedures including, but not limited to, guest check-in and check-out, lobby traffic and flow, luggage assistance, telephone operator services and determining room rates and availability
* Respond to guest inquiries and resolve issues and complaints in a timely, friendly and efficient manner
* Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
* Schedule, assign daily work, lead pre-shift meetings, inform and train team members
* Monitor, observe and assist in evaluating team member performance
* Monitor lobby traffic and adjust staffing accordingly
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Director of Meetings and Special Events
Miami Beach, FL job
Responsible for the management of all aspects of the Meetings & Special Events division, to include Meetings & Special Events, Audio Visual, Destination Services, Banquets, and Florist and Business Center. Leads, implements, and maintains a management philosophy in alignment with company standards. As a member of the Hotel Guidance Team, develops and implements hotel-wide strategies that deliver products and services to meet or exceed the needs and expectations of guests and employees, and provides a return on investment to the owner and company. The position has overall responsibility for achieving profitability, event planner and employee satisfaction and the financial performance of the function.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 4 years experience in the event management, food and beverage, sales and marketing, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.
CORE WORK ACTIVITIES
Managing Meetings and Special Events Operations and Budgets
• Researches and analyzes new products, pricing and services of competition.
• Works with direct reports to review scheduled events and troubleshoot potential challenges/conflicts.
• Ensures the property is apprised of all groups that will impact property operations.
• Ensures meeting space and corresponding heart of the house areas are cleaned and maintained.
• Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines.
• Leads the execution of brand service initiatives in event management areas.
• Develops an event management strategy that is aligned with the company's business strategy and leads its execution.
• Conduct daily walk-through of banquet floor to ensure client satisfaction and quality standards.
Leading Meetings and Special Events Teams
• Holds event management team accountable for desired service behaviors related to product and service delivery.
• Communicates a clear and consistent message regarding departmental goals to produce desired results.
• Assists in execution of departmental goals in game plans.
• Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.
Managing Profitability
• Encourages calculated risk-taking to generate incremental revenue and deliver excellent guest service.
• Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property.
• Creates and achieves the Meetings & Special Events' annual operating budget.
• Focuses on building the property's top line revenue by supporting the execution of the annual Meetings & Special Events Marketing Plan, and providing leadership to the team on post-contractual upselling efforts.
• Work with all areas in the Meetings & Special Events division to establish content and pricing.
Ensuring Exceptional Customer Service
• Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations.
• Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.
• Review customer feedback data to identify service failures and provide guidance on problem resolution.
Conducting Human Resources Activities
• Works with Human Resources to ensure compliance with all local, state and federal (OSHA, Health Department) regulations.
• Reviews property specific event operations annually and makes appropriate adjustments.
• Reviews staffing levels to ensure that guest service and operational needs are met.
• Communicates and ensures departmental and property emergency procedures are executed when necessary.
• Ensures that regular, ongoing communication is happening in all areas of event operations (e.g., BEO meetings, pre-event briefings, staff meetings, food and beverage team, culinary team).
• Provides performance feedback using company feedback process
The salary range for this position is $133,000 to $174,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplyButler
Bal Harbour, FL job
**Additional Information** **Job Number** 25185835 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Bal Harbour Resort, 9703 Collins Avenue, Bal Harbour, Florida, United States, 33154VIEW ON MAP (**********************************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.
The Butler provides bespoke experiences and services to fulfill all guest needs during pre-arrival, check-in, throughout the stay and upon departure, in partnership with other departments in the hotel operation. This includes coordinating efforts of Butler Valets, and verifying that other departments supporting butler services are equipped to meet guest needs. The Butler is key to building rapport with guests, proactively anticipate guest needs and acting upon them where possible.
While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Butler's success is rooted in a deep passion for service, uncompromising standards, the ability to anticipate needs and impeccable interpersonal skills.
You will also be expected to create a safe workplace, follow company policies and procedures, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional. Butler team members will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Butler team members - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Supervisory Experience: No supervisory experience.
License or Certification: None
REQUIRED QUALIFICATIONS
Related Work Experience: 6-months related work experience required.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Director of Revenue Analysis
Bal Harbour, FL job
**Additional Information** **Job Number** 25190182 **Job Category** Revenue Management **Location** The St. Regis Bal Harbour Resort, 9703 Collins Avenue, Bal Harbour, Florida, United States, 33154VIEW ON MAP (**********************************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
**Pay Range:** $98,000 - $133,000 annually
**Bonus Eligible:** Y
**JOB SUMMARY**
Leads Revenue Analysis Managers in executing analysis activities focusing on revenue, profit and demand associated with hotel(s)' rooms and space inventory in a given market or cluster. Develops and/or uses analytical tools and systems to maximize revenues and profit. Position is accountable for preparing forecasts, budgets and projections. Position contributes to sales strategy, evaluates effectiveness and prepares historical and future analysis of revenue and profit opportunities. Serves as a demand expert to the Director/Manager of Group Strategy and Director/Manager of Inventory Management.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 4 years experience in the revenue management, sales and marketing, or related professional area.
OR
- 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 2 years experience in the revenue management, sales and marketing, or related professional area.
**CORE WORK ACTIVITIES**
**Analyzing and Reporting Revenue Management Data**
- Compiles information, analyzes and monitors actual sales against projected sales.
- Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Generates and provides accurate and timely results in the form of reports, presentations, etc.
- Provides revenue analysis functional expertise and leadership to general managers, property leadership teams and market sales leaders.
- Extracts and analyzes data in order to draw viable/actionable business conclusions.
- Prepares forecasts of revenue, profit, demand and occupancy for rooms and function space - 3-month and 6 month, long range and budget.
- Prepares revenue and profit opportunity analysis.
**Managing Revenue Management Projects and Strategy**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Updates market knowledge and aligns strategies and approaches accordingly.
- Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
- Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.
- Establishes long-range objectives and specifies the strategies and actions to achieve them.
- Takes a predetermined strategy and drives the execution of that strategy.
- Demonstrates knowledge of job-relevant issues, products, systems, and processes.
- Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).
- Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.
- Prepares sales strategy critique.
- Prepares budgets for transient, group and catering.
- Manages all revenue, profit and demand data associated with rooms and function space.
- Provides recommendations to improve effectiveness of revenue analysis processes.
- Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners.
- Promotes and protects brand equity.
- Participates in quarterly regional reviews.
- Contributes to development of hotel sales goals, pricing and selling strategy and customer information.
**Building Successful Relationships**
- Develops and manages internal key stakeholder relationships.
- Provides targeted and timely communication of results, achievements and challenges to the stakeholders.
**Managing and Conducting Human Resources Activities**
- Interviews and hires employees with the appropriate skills to meet the business needs of the unit.
- Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Utilizes all available on the job training tools for employees.
- Communicates performance expectations in accordance with job descriptions for each position and monitors progress.
- Conducts employee performance appraisals according to Standard Operating Procedures.
- Administers bonus and incentive programs.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Solicits feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems and concerns.
- Manages employee progressive discipline procedures for areas of responsibility.
- Ensures regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.
**Additional Responsibilities**
- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.