Case Manager jobs at The Road Home - 26 jobs

Who We Are The Road Home was founded in 1923 and has been a leader in the endeavor to end homelessness for over 100 years. We provide emergency shelters, supportive services, and housing-focused-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their community. The Road Home is an Equal Opportunity Employer Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths. We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion. Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed. Benefits Summary The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community. Come be part of the solution. We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week) Health Care Plan (Medical, Dental & Vision) HSA, FSA, HRA (We reimburse part of your deductible!) Retirement Plan (403B with TRH contribution and match) FREE Life Insurance for employees Paid Time Off (Vacation, Sick & 12 Public Holidays) One Floating Holiday Per Year Free Short Term & Long Term Disability Employee Assistance Program Free Training & Development Tuition Assistance for a wide variety of classes! Public Service Loan Forgiveness (PSLF) qualifying agency Job Summary The Housing Focused Case Manager Team Lead will provide trauma-informed, guest-driven case management services to individuals who are experiencing homelessness with the goal of helping them achieve stable housing solutions quickly and efficiently. The Housing Focused Case Manager Team Lead will assist in supervising a small team of Case Managers through client interactions, administrative needs, and other duties, including but not limited to maintaining professional boundaries, emphasizing teamwork, and creating an environment that fosters growth, all while managing their own case load of clients. The services provided include identifying and engaging with individuals in our Resource Centers and connecting them with resources in the community that will aid in their transition into housing. The Housing Focused Case Manager Team Lead will work within the shelter team to identify common barriers faced by individuals in shelter and help with establishing strategies and procedures for addressing needs on a shelter-wide scale. *Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. *This is an in-person position. *This is an in-person position that requires travel between various resource centers and shelters. Location Pamela Atkinson Resource Center 3380 S 1000 W, South Salt Lake, UT 84119 Reports to Supportive Services Manager Position Status Full-Time, 40 hours Shift Monday-Friday 40 Hours Grade, Salary Rate Grade 6, $20.90/Hour FLSA Status Non-Exempt Help individuals experiencing homelessness get into housing. Assist guests in identifying barriers and connect them with appropriate resources in the community. Use agency vehicles to provide transportation for guests in their pursuit of housing. Assisting our diverse population of guests on your set caseload to establish goals. Engage with all guests to connect them with resources and housing options. Follow agency guidelines to create healthy boundaries with guests. Daily collaboration with all departments promoting a healthy team environment. Seeking out, engaging, and networking with community partners to find housing options and additional resources. Attend daily open office hours as a team to interact and provide guests with resources to further their housing goals. Attend weekly team meetings and contribute to case conferencing conversations. Keep accurate records, case management notes, and statistical data as required and participate in special projects as needed. Attend mandatory agency trainings, including Trauma-Informed Care, Housing Focused, De-escalation, Suicide Prevention, CPR, and more. Participate in emergency drills and environmental safety activities, as required. Follow all agency protocols for security, safety, and sanitation to maintain a clean and secure environment for guests and staff. *Other duties as assigned. *Reasonable accommodations may be considered to enable all individuals to perform these essential functions, so please still apply. Crisis Management Provide direct, trauma-informed case management services to guests, including crisis intervention, outreach, ongoing assessments, goal setting, creative problem solving, using a network of community resources. Utilizing the training we provide to jump into high-stress situations in an effective and trauma-informed way Assist with de-escalation and crisis intervention with guests in crisis. Collaborate with the crisis clinician and others to find ways to support individuals with mental and behavioral health barriers. Ability to set and maintain good boundaries, using Trauma-Informed Care as a guideline. Team Lead Serve as a Role Model for the team by exhibiting a willingness to interact with challenging clients, seek out resources and information that may contribute to the success of the team, and accept a higher level of responsibility overall Assist the Supportive Services Manager in moderate administrative duties such as attending meetings and taking notes, correcting the Case Load Tracker, and interacting with community partners as needed Assist the Supportive Services Manager in moderate supervisory duties such as supporting other team members with their goals, promoting and maintaining a level of professionalism and fairness in the workplace, and keeping an open line of communication with the Supportive Services Manager regarding both Be a consistent and timely communicator, answering texts and emails promptly and reliably. Establish an environment that promotes growth, support, and advocacy for both shelter guests and team members Represent PARC Case Management by attending partner meetings regularly, specifically Community Triage Group, First Step House Collab, and Project RIO. Promoting Best Practice Actively engage with and honor the unique backgrounds, identities, and experiences of all individuals we serve. Advance the agency's commitment to honoring diverse ethnic and cultural heritages through daily actions that foster genuine belonging. Implement Housing Focused principles, risk management strategies, and high-access services as foundational to our mission. Maintain healthy boundaries using trauma-informed approaches in all interactions. *Must pass a pre-employment background check and drug screening. Education and Experience Experience working with diverse and/or vulnerable populations is preferred. Lived, work or volunteer experience preferred or a degree in a related field Skills and Expectations Comfortable using agency vehicles to transport guests. Creative thinking to overcome housing barriers. Networking with community partners to find housing solutions. Strong organizational skills for maintaining accurate records and timely case notes. Demonstrate emotional regulation skills to remain calm and composed during high-pressure situations, maintaining professionalism in all workplace interactions Strong interpersonal skills and ability to work with diverse populations. Provide thoughtful and attentive customer service by communicating clearly and handling difficult situations with professionalism, patience, and empathy. Use basic computer programs (email, spreadsheets, and more) and have basic computer skills. Ability to accept supervision, direction, and feedback with openness. Be reliable, dependable, and consistent in attendance. Strong interpersonal skills and ability to work with diverse populations. Provide thoughtful and attentive customer service by communicating clearly and handling difficult situations with professionalism, patience, and empathy. Use basic computer programs (email, spreadsheets, and more) and have basic computer skills. Ability to accept supervision, direction, and feedback with openness. Be reliable, dependable, and consistent in attendance. Physical and Equipment Requirements Ability to lift and move heavy items up to 50 pounds Ability to sit, stand, and move for at least an hour at a time or more. Ability to bend, squat, kneel, twist, push, and pull to perform job functions. Ability to use stairs or steps. Must be at least 21 years old, have a valid, unexpired driver's license, and the ability to drive a vehicle, as needed.

Job DescriptionSalary: $21.00 JOB TITLE: Bilingual Case Manager REPORTS TO: Client Services Manager HOURS: Full-time (40 hours weekly) BENEFITS: 401k 3% Match, Accrued PTO, Paid Holidays, Premium Pay, Insurance (Medical/HSA, EAP COBRA Qualified, Life, Vision, Dental, Voluntary Life, Voluntary Short-Term Disability) DESCRIPTION: The Bilingual Case Manager is responsible for meeting in person or over the phone with clients who are in crisis at the safe shelter location, in the community, and at the outreach office. Duties will include critical needs meeting, needs assessment, action planning with client toward self-sufficiency, safety planning, provide referrals to community resources, and advocate for client needs. This position will be dedicated to offering Case Management services to the Spanish speaking population, but if there is a need, they will also serve English speaking clients. Case Manager must be self-motivated, punctual, exhibit an encouraging and positive attitude, effective use of time, good organizational skills (including the ability to juggle projects and time commitments), can prioritize crucial job-related tasks; can adjust to changes in normal routine and open to requests from clients, co-staff, or administration; cooperate with staff, work well with others, provide assistance when needed, can be relied upon by co-workers/management to follow through, volunteers for assignments to enhance the organization, and is respected by his/her peers, subordinates, superiors and/or clients. A case manager is also expected to stay current with best practices for providing victim advocacy, which includes a minimum of 80 hours required victim advocacy training and 16 hours annually of ongoing training. A case manager is always aware of personal boundaries and does not let their own personal story become a part of the victims story. The advocate does not give advice, tell the client what to do, or share personal opinions. The advocates role is one of support and encouragement. RESPONSIBILITIES: DOVE Center Bilingual Case Manager will assist shelter and outreach clients to complete an intake or initial appointment, including but not limited to critical needs assessment, SPDAT assessment, action plan, safety plan, sobriety plan, and risk of danger assessment for Spanish and English-speaking clients. Bilingual Case Manager will provide clients with resources and referrals to community partners; provide education to empower survivors to thrive in the healing process; and link underserved victims to supportive and culturally competent resources specific to client needs for Spanish and English-speaking clients Draft 6/17/2025 Bilingual Case Manager will work in the community with clients in doing home visits, meet with clients in the community and provide low-barrier access to services for Spanish and English-speaking clients Bilingual Case Manager engage in ongoing case staffing and supervision with the program manager Bilingual Case Manager will document all client interactions within 24 hours of meeting with the client Backup support for SAT (Spanish Advocacy Team) by providing transportation for clients, support groups. Provide on-call SAT coverage Provide supportive advocacy as needed, which may include mobile advocacy, court advocacy, medical/hospital advocacy coverage, co-facilitating groups, and follow-up advocacy. Provide phone/walk in coverage at the Outreach office as assigned. Other duties and responsibilities as assigned within department for covering other service areas QUALIFICATIONS: Preferred Bachelors degree in Social Work or other Behavioral Science field and two years of experience in human services; or an associate degree in human services or a related field and three years of experience in human services; or Five years of experience in human services Preferred two years of experience working with domestic violence and/or sexual assault survivors Personal qualities of integrity and a commitment to and passion for DOVEs mission Ability to work independently and as part of a team Excellent written and verbal communication skills Ability to work well with diverse populations Ability to pass a background check Valid Driver License, current auto insurance, reliable transportation Ability to work with Microsoft Word, Excel, PowerPoint, and electronic database Ability to speak, write and translate the Spanish Language DOVE Center provides equal employment opportunities to all employees and applicants for employment, without regard to race, color, religion, creed, gender, national origin, age, marital or veteran status, sexual orientation, or the presence of handicaps or disabilities, or any other basis protected by state or federal law.

JOB TITLE: Bilingual Case Manager REPORTS TO: Client Services Manager HOURS: Full-time (40 hours weekly) BENEFITS: 401k 3% Match, Accrued PTO, Paid Holidays, Premium Pay, Insurance (Medical/HSA, EAP COBRA Qualified, Life, Vision, Dental, Voluntary Life, Voluntary Short-Term Disability) DESCRIPTION: The Bilingual Case Manager is responsible for meeting in person or over the phone with clients who are in crisis at the safe shelter location, in the community, and at the outreach office. Duties will include critical needs meeting, needs assessment, action planning with client toward self-sufficiency, safety planning, provide referrals to community resources, and advocate for client needs. This position will be dedicated to offering Case Management services to the Spanish speaking population, but if there is a need, they will also serve English speaking clients. Case Manager must be self-motivated, punctual, exhibit an encouraging and positive attitude, effective use of time, good organizational skills (including the ability to juggle projects and time commitments), can prioritize crucial job-related tasks; can adjust to changes in normal routine and open to requests from clients, co-staff, or administration; cooperate with staff, work well with others, provide assistance when needed, can be relied upon by co-workers/management to follow through, volunteers for assignments to enhance the organization, and is respected by his/her peers, subordinates, superiors and/or clients. A case manager is also expected to stay current with best practices for providing victim advocacy, which includes a minimum of 80 hours required victim advocacy training and 16 hours annually of ongoing training. A case manager is always aware of personal boundaries and does not let their own personal story become a part of the victim's story. The advocate does not give advice, tell the client what to do, or share personal opinions. The advocate's role is one of support and encouragement. RESPONSIBILITIES: ● DOVE Center Bilingual Case Manager will assist shelter and outreach clients to complete an intake or initial appointment, including but not limited to critical needs assessment, SPDAT assessment, action plan, safety plan, sobriety plan, and risk of danger assessment for Spanish and English-speaking clients. ● Bilingual Case Manager will provide clients with resources and referrals to community partners; provide education to empower survivors to thrive in the healing process; and link underserved victims to supportive and culturally competent resources specific to client needs for Spanish and English-speaking clients Draft 6/17/2025 ● Bilingual Case Manager will work in the community with clients in doing home visits, meet with clients in the community and provide low-barrier access to services for Spanish and English-speaking clients ● Bilingual Case Manager engage in ongoing case staffing and supervision with the program manager ● Bilingual Case Manager will document all client interactions within 24 hours of meeting with the client ● Backup support for SAT (Spanish Advocacy Team) by providing transportation for clients, support groups. Provide on-call SAT coverage ● Provide supportive advocacy as needed, which may include mobile advocacy, court advocacy, medical/hospital advocacy coverage, co-facilitating groups, and follow-up advocacy. Provide phone/walk in coverage at the Outreach office as assigned. ● Other duties and responsibilities as assigned within department for covering other service areas QUALIFICATIONS: ● Preferred Bachelor's degree in Social Work or other Behavioral Science field and two years of experience in human services; or an associate degree in human services or a related field and three years of experience in human services; or Five years of experience in human services ● Preferred two years of experience working with domestic violence and/or sexual assault survivors ● Personal qualities of integrity and a commitment to and passion for DOVE's mission ● Ability to work independently and as part of a team ● Excellent written and verbal communication skills ● Ability to work well with diverse populations ● Ability to pass a background check ● Valid Driver License, current auto insurance, reliable transportation ● Ability to work with Microsoft Word, Excel, PowerPoint, and electronic database ● Ability to speak, write and translate the Spanish Language DOVE Center provides equal employment opportunities to all employees and applicants for employment, without regard to race, color, religion, creed, gender, national origin, age, marital or veteran status, sexual orientation, or the presence of handicaps or disabilities, or any other basis protected by state or federal law.

Family Justice Center Case Manager - Bilingual English/Spanish Full Time Equivalency: 0.56 Hours/Week: Part-time 20 hours/week Compensation: $22.78 per hour Reports to: FJC Lead Case Manager Internal Job Code: FJC-G1 Date Posted: 12/22/2025 The posted pay includes the additional $0.50 pay differential for bilingual candidates fluent in Spanish, as demonstrated by passing our pre-employment language exam. Organization Overview Since 1906 YWCA Utah has been a voice for women, a force for change, and a place for hope. Our enduring belief is that better lives for women - all women - will lead to stronger families and communities. YWCA is Utah's most comprehensive provider of family violence services; our programs include walk-in services and a crisis line, emergency shelter, transitional housing, children's programs, and a vast array of supportive services. In addition to our work in the area of family violence, the YWCA also reaches out broadly into the community with offerings for every woman, including a nationally accredited child care and early education center, leadership opportunities for women at all life stages, and opportunities to participate more fully in civic life. Mission: YWCA Utah is dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all. Benefits - 29 hours/week or less In addition to being a part of an organization dedicated to race & gender equity in Utah, benefits of working at YWCA include: Generous package of vacation, sick, and bereavement time available to all employees (amount accrued varies based on hours/week) 11 paid holidays Professional development with internal and external training opportunities Free Employee Assistance Program providing counseling options to employees, partners, and dependents Position Summary Provide crisis counseling, advocacy, and culturally competent case management services for individuals and families at the Salt Lake Area Family Justice Center (SLAFJC) walk-in center at the YWCA Utah. Essential Job Functions Provide crisis counseling, advocacy, and coaching to adults and families in crisis due to domestic and/or sexual violence, stalking, and elder abuse. Monitor campus security in collaboration with all staff, to protect and ensure safety and well-being of program participants, staff, and visitors. Support program participants in achieving their self-determined program goals through empathic listening and presence, providing individualized case management and referrals to SLAFJC community partners, supportive services, and resources in the community. Establish and secure case files to uphold client confidentiality. Conduct initial intake assessments, including performing risk assessment, needs assessment, safety planning, and goal setting. Provide clear information on risk to participants and assist in creating comprehensive safety plans. Support each program participant in achieving their self-determined plan with courteous, timely and meaningful help, including: Provide information, psychoeducation, and referrals and provide/arrange translation and interpretation as necessary. Assist participants in directly connecting with legal, law enforcement, employment, mental health, healthcare, shelter, and other resources as needed. Advocate for equitable access and assist participants in navigating barriers. Obtain signed releases for coordination of services and coordinate linkages with community agencies on individual and program level. Connect program participants to appropriate services for their children's mental, emotional, and social wellbeing as needed. Provide assistance with identifying housing resources and opportunities. Provide crisis intervention as needed. Contact agencies/individuals providing services to clients to assure optimum coordination and appropriate referrals. Provide aftercare services to families and individuals after they have left the crisis shelter and/or Transitional Housing programs. Maintain regular contact with an assigned caseload of program participants. Assist in providing front desk coverage as needed. Additional Duties and Responsibilities Keep all records necessary to ensure that work is conducted in accordance with agency, contractual, and legal requirements. Records are expected to be complete, accurate, and timely. Maintain all certifications and licensing related to role, program licensing, and grant standards including, but not limited to: CPR and First Aid, Case Management Certification. Attend all required staff meetings, individual and/or group supervision, agency-wide staff and other trainings, as well as other meetings and activities as requested. Qualifications: General knowledge of direct victim services, violence against women and sexual violence issues, as well as gender and race equity issues from a feminist perspective. Understanding of equity, anti-oppression, trauma-informed care, and Housing First philosophies. Minimum of 2 years of direct service experience with women, men, children and diverse populations in social service setting. Knowledge and skills in direct individual and group social services, including effective communication, crisis intervention, knowledge of women and children's issues, human behavior and community resources. Knowledge about the issue of domestic and sexual violence and about child development (through adolescence) helpful. Knowledge of and/or experience in substance use, mental health, and chronic homelessness, helpful and preferred. Work experience in these areas preferred. An understanding of, and agreement with, YWCA Utah's mission, values and philosophy regarding the elimination of racism, empowerment of women and commitment to anti-oppression work and social justice. Understanding and commitment to issues of cultural diversity and anti-racism. Ability to work scheduled hours on a regular basis. Proficiency with general office duties, computer systems and technology. Demonstrated ability to work independently, manage time, evaluate progress, and adjust activities to complete projects within established timeframe. Demonstrated experience functioning within multidisciplinary settings. Skilled in establishing effective working relationships. Ability to collaborate and invite collaboration. Able to demonstrate skills in effective communication, conflict resolution and problem solving. Must pass a Department of Health and Human Services criminal background check. Physical/Sensory Demands Work is generally performed in a safe and comfortable office environment. While performing the duties of this job, the employee is regularly required to: sit for long periods of time; use computer to enter data; use telephone to converse with customers and employees; walk and stand for long periods of time; perform repetitive wrist, hand and/or finger movement. Travel to attend conferences, training, outreach and other events occurs routinely. Equal Opportunity Employer YWCA Utah is an Equal Opportunity Employer (EOE) and values a diverse workplace. If you need assistance or an accommodation during the application process due to disability, it is available upon request. No applicant will be penalized as a result of such a request.

Job DescriptionSalary: $22.22 Family Justice Center Case Manager - Bilingual English/Spanish Full Time Equivalency: 0.56 Hours/Week: Part-time 20 hours/week Compensation: $22.78 per hour Reports to: FJC Lead Case Manager Internal Job Code: FJC-G1 Date Posted: 12/22/2025 The posted pay includes the additional $0.50 pay differential for bilingual candidates fluent in Spanish, as demonstrated by passing our pre-employment language exam. Organization Overview Since 1906 YWCA Utah has been a voice for women, a force for change, and a place for hope. Our enduring belief is that better lives for women all women will lead to stronger families and communities. YWCA is Utahs most comprehensive provider of family violence services; our programs include walk-in services and a crisis line, emergency shelter, transitional housing, childrens programs, and a vast array of supportive services. In addition to our work in the area of family violence, the YWCA also reaches out broadly into the community with offerings for every woman, including a nationally accredited child care and early education center, leadership opportunities for women at all life stages, and opportunities to participate more fully in civic life. Mission: YWCA Utah is dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all. Benefits 29 hours/week or less In addition to being a part of an organization dedicated to race & gender equity in Utah, benefits of working at YWCA include: Generous package of vacation, sick, and bereavement time available to all employees (amount accrued varies based on hours/week) 11 paid holidays Professional development with internal and external training opportunities Free Employee Assistance Program providing counseling options to employees, partners, and dependents Position Summary Provide crisis counseling, advocacy, and culturally competent case management services for individuals and families at the Salt Lake Area Family Justice Center (SLAFJC) walk-in center at the YWCA Utah. Essential Job Functions Provide crisis counseling, advocacy, and coaching to adults and families in crisis due to domestic and/or sexual violence, stalking, and elder abuse. Monitor campus security in collaboration with all staff, to protect and ensure safety and well-being of program participants, staff, and visitors. Support program participants in achieving their self-determined program goals through empathic listening and presence, providing individualized case management and referrals to SLAFJC community partners, supportive services, and resources in the community. Establish and secure case files to uphold client confidentiality. Conduct initial intake assessments, including performing risk assessment, needs assessment, safety planning, and goal setting. Provide clear information on risk to participants and assist in creating comprehensive safety plans. Support each program participant in achieving their self-determined plan with courteous, timely and meaningful help, including: Provide information, psychoeducation, and referrals and provide/arrange translation and interpretation as necessary. Assist participants in directly connecting with legal, law enforcement, employment, mental health, healthcare, shelter, and other resources as needed. Advocate for equitable access and assist participants in navigating barriers. Obtain signed releases for coordination of services and coordinate linkages with community agencies on individual and program level. Connect program participants to appropriate services for their childrens mental, emotional, and social wellbeing as needed. Provide assistance with identifying housing resources and opportunities. Provide crisis intervention as needed. Contact agencies/individuals providing services to clients to assure optimum coordination and appropriate referrals. Provide aftercare services to families and individuals after they have left the crisis shelter and/or Transitional Housing programs. Maintain regular contact with an assigned caseload of program participants. Assist in providing front desk coverage as needed. Additional Duties and Responsibilities Keep all records necessary to ensure that work is conducted in accordance with agency, contractual, and legal requirements. Records are expected to be complete, accurate, and timely. Maintain all certifications and licensing related to role, program licensing, and grant standards including, but not limited to: CPR and First Aid, Case Management Certification. Attend all required staff meetings, individual and/or group supervision, agency-wide staff and other trainings, as well as other meetings and activities as requested. Qualifications: General knowledge of direct victim services, violence against women and sexual violence issues, as well as gender and race equity issues from a feminist perspective. Understanding of equity, anti-oppression, trauma-informed care, and Housing First philosophies. Minimum of 2 years of direct service experience with women, men, children and diverse populations in social service setting. Knowledge and skills in direct individual and group social services, including effective communication, crisis intervention, knowledge of women and children's issues, human behavior and community resources. Knowledge about the issue of domestic and sexual violence and about child development (through adolescence) helpful. Knowledge of and/or experience in substance use, mental health, and chronic homelessness, helpful and preferred. Work experience in these areas preferred. An understanding of, and agreement with, YWCA Utahs mission, values and philosophy regarding the elimination of racism, empowerment of women and commitment to anti-oppression work and social justice. Understanding and commitment to issues of cultural diversity and anti-racism. Ability to work scheduled hours on a regular basis. Proficiency with general office duties, computer systems and technology. Demonstrated ability to work independently, manage time, evaluate progress, and adjust activities to complete projects within established timeframe. Demonstrated experience functioning within multidisciplinary settings. Skilled in establishing effective working relationships. Ability to collaborate and invite collaboration. Able to demonstrate skills in effective communication, conflict resolution and problem solving. Must pass a Department of Health and Human Services criminal background check. Physical/Sensory Demands Work is generally performed in a safe and comfortable office environment. While performing the duties of this job, the employee is regularly required to: sit for long periods of time; use computer to enter data; use telephone to converse with customers and employees; walk and stand for long periods of time; perform repetitive wrist, hand and/or finger movement. Travel to attend conferences, training, outreach and other events occurs routinely. Equal Opportunity Employer YWCA Utah is an Equal Opportunity Employer (EOE) and values a diverse workplace. If you need assistance or an accommodation during the application process due to disability, it is available upon request. No applicant will be penalized as a result of such a request.

Hiring Range: This position's starting salary is anticipated to be $65,000.00 annually, depending on experience, plus great benefits. Manager interviews will occur weekly until the position is filled (Recruiter phone screens will occur prior to Manager interviews). Position Summary: The Sanctuary Veterinary Program Treatment Supervisor is responsible for conducting and overseeing the daily functions of the Sanctuary Veterinary Treatment team at Best Friends Animal Sanctuary. At the direction of their managers, Supervisors act with urgency to accomplish essential tasks and play a direct role in achieving Best Friends Animal Society's no-kill mission and organizational success. Supervisors may receive intensive assignments in a particular program based on organizational needs. Essential Duties and Responsibilities: * Treat people around you as our most valuable resource by leading with Kindness and Compassion in all your actions, build trust by demonstrating authenticity and following through on your commitments, encourage self-care and work-life balance through your own example, and work to build strong relationships with your team by creating communication loops to share and receive honest feedback. You are responsible and accountable for the culture of your team. * Work alongside team members and volunteers to oversee, coordinate and conduct daily clinic and veterinary care programs with the goal of utilizing volunteers and increasing operational efficiency to expand Best Friends lifesaving capacity; support care and cleaning for animals temporarily housed or transported within Best Friends' vehicles, or facilities. * Perform and teach medical care including but not limited to intravenous injections, blood draws, medicating, vaccinating, subcutaneous fluids, catheter placement, and microchipping under the direction of a veterinarian; have a comprehensive knowledge of sterile techniques, surgical instruments, pharmacology, anesthesia monitoring, surgical induction and recovery; skilled understanding of humane restraint for medical procedures and emergency stabilization procedures. * Ensure and maintain a clean and disinfected working environment, maintain controlled substances logs, accurately enter, and maintain patient and client medical data. * Proficiency in quality veterinary technical skills including, providing, treatment, support, training, and performance feedback; participate in performance conversations; support hiring and onboarding; ensure teams meet expectations for Best Friends' program requirements and procedures; support teams so that each person achieves their fullest potential as contributors to Best Friends mission and goals. Work collaboratively with and assist Best Friends' team members in all areas of operations to support efficient processes and achieve veterinary services and organizational lifesaving goals; follow policies, procedures, and task lists, including accurate and timely communications, work completion, data entry, and recordkeeping; support the achievement of daily activities across teams. * Maintain a safe workplace, value, and model safe work practices, adhering to organizational safety practices and rules, and addressing or communicating to leadership about unsafe practices and conditions. Skills and Experience: * Experience in leading teams or managing people is preferred but not required. * Experience working as a veterinary technician in a shelter, veterinary clinic, or animal hospital is required. Experience with emergency medicine is preferred. Certification is a plus. * Bilingual or multi-lingual skills preferred but not required. * Customer-centric, non-judgmental approach to engaging with adopters, partners, visitors, volunteers, and colleagues; familiarity and comfort with a conversational adoption process. * Ability to work with, leash, kennel, walk, and handle cats and dogs, including those with health and/or behavior conditions/concerns; basic ability to identify and speak to medical and behavioral characteristics of dogs and cats. * Strong interpersonal skills, a team player, personable, professional, and able to get along with people from different backgrounds, as well as the ability to handle sensitive and confidential situations. * Ability to work in a fast-paced environment with well-developed organization skills to juggle multiple competing tasks and demands. * Resourceful, get-it-done attitude; initiative to assist in any area or process; problem solving, seeking answers independently and enthusiastically; flexibility to persist until goals are achieved. * Proficiency with Microsoft Office products; familiarity with shelter software/animal management software, or desire to learn. Physical Requirements: * Routinely lift 40 pounds and perform daily strenuous activity including, but not limited to lifting, carrying, reaching, stooping, squatting, cleaning, and bending. * Perform repetitive tasks for extended periods of time including typing, sitting, walking, arm, and hand motion. * Work indoors and outdoors in a variety of weather conditions including extreme heat and cold. * Exposure to dogs, cats and other animals of all sizes, temperaments, and medical status. * Valid driver's license, meeting Best Friends Animal Society's driver qualification standards; ability to travel, including overnight stays, when needed. * Daily hours and days of the week may vary according to the needs of the department schedule; position includes weekends, nights, holiday work, and may include on-call shifts. * During the selection process, candidates may be asked to participate in an onsite working interview. Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, or domestic partner status. Applicants for employment in the U.S. must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the U.S. by Best Friends Animal Society.

Job DescriptionThe Autism Center at Kids on the Move is leading the charge in redefining how care is delivered . . . not only for children and families, but for the clinicians who make it all possible. Our leadership team is deeply committed to creating an environment where collaboration, communication, and compassion guide every decision. While we've long been recognized for our strong clinical model and supportive team culture, we've recently taken meaningful steps to align our compensation and scheduling with the same standard. Pay structures have been elevated, and schedules are now designed to support more time with family - especially during high-impact moments like the holidays. It's all part of our commitment to building a sustainable, fulfilling experience for the people doing the work. If you're looking for a team as a BCBA that values you as a person and a professional, and that's actively creating a better way forward, we'd love to connect.BCBA Qualifications and Responsibilities: Master's degree in Applied Behavioral Analysis or similar BCBA Certification and LBA (out-of-state BCBAs will receive support in obtaining licensure) 1+ years of experience in ABA Proficient at organization, managing and prioritizing work tasks and schedules to meet assigned deadlines Experience developing and overseeing individualized treatment plans for ABA therapy Be a collaborative, supportive, and respectful team player. BCBA Benefits & Schedule: Flexible therapy schedule within the 8:30 AM - 6:30 PM window; specific requirements discussed during your phone interview Work in a program that has been awarded full accreditation from The Autism Commission on Quality (ACQ) 230-day work calendar designed to provide more meaningful time off around holidays and family events Balanced caseloads and realistic billable expectations to support your work-life balance Annual bonus opportunity based on billable expectations Generous PTO and sick leave accruals Comprehensive and affordable benefits including medical, dental, vision, hospital indemnity, and company HSA contributions Company-paid short-term and long-term disability insurance 401(k) plan with life insurance coverage CEU support including: Free online CEU access Enrollment in CEU course presented by Dr. Hanley Recertification reimbursement Mileage and cell phone reimbursement (including a phone stipend) Relocation assistance available or Sign On Bonus Total Compensation package starting at $99,000 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionWho We Are The Road Home was founded in 1923 and has been a leader in ending homelessness for over 100 years. We provide low-barrier emergency shelters, supportive services, and housing-first-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their community. The Road Home is an Equal Opportunity Employer Diversity, Equity, Inclusion & Belonging (DEIB) is essential to The Road Home's mission of helping people experiencing homelessness move back into housing. We know that having a more diverse team makes our organization stronger and leads to better experiences and outcomes for the people in our programs. The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community. Come be part of the solution. We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week) Health Care Plan (Medical, Dental & Vision) HSA, FSA, HRA (We reimburse part of your deductible!) Retirement Plan (403B with TRH contribution and match) FREE Life Insurance for employees Paid Time Off (Vacation, Sick & 12 Public Holidays) One Floating Holiday Per Year Free Short Term & Long Term Disability Employee Assistance Program Free Training & Development Tuition Assistance for a wide variety of classes! Public Service Loan Forgiveness (PSLF) qualifying agency Job Summary The Veterans Case Manager delivers housing and stability services to Veteran households in Salt Lake County through the Supportive Services for Veteran Families (SSVF) program. This role engages Veterans experiencing homelessness, whether in shelters, transitional housing, unsafe environments and places not meant for human habitation, or facing eviction, to assess eligibility for housing assistance and benefits, with the ultimate goal of helping them secure stable housing. Case Managers provide ongoing support to housed Veterans, addressing barriers and connecting them to community resources that promote long-term stability and self-sufficiency. The position requires frequent 1:1 client meetings in community and home settings, alongside time-sensitive coordination of outreach and case management services. Success in this fast-paced role demands strong organizational skills and the ability to balance multiple priorities effectively. *Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. *This is an in-person position. Location Pamela Atkinson's Resource Center3380 S 1000 W, South Salt Lake, UT 84119Position Status Full-TimeReports To Veteran Housing SupervisorShift Monday - Friday, 40 hours Grade, Starting Rate Grade 6, $18.90/hour FLSA Status Non-Exempt Essential Duties and Responsibilities Outreach duties include creating tailored housing plans to fit the specific barriers of a Veteran and their household with consideration for their individualized needs and goals. Ability to independently manage a caseload including tracking and meeting ongoing eligibility requirements, prioritizing tasks and daily schedule, and using a progressively engaged approach to balance administrative and client facing duties. Provide direct case management services to clients, including crisis intervention, creative problem solving, basic needs services, obtaining vital documents, agency and community resource utilization, and connecting to housing programs/resources. Attend weekly staff meetings and other meetings as assigned. Maintain records, case management notes, incident reports and statistical data as required, and participate in research and/or special projects as needed. Assist with and promote community education, response, and problem solving around homelessness issues. Drive an agency vehicle to various locations and maintain cleanliness of agency vehicle. Keep agency vehicle stocked with basic need items and submit gas receipts to supervisor in a timely manner. Attend mandatory agency trainings, including Trauma-Informed Care, Housing Focused, De-escalation, Suicide Prevention, CPR, and more. Participate in emergency drills and environmental safety activities, as required. Follow all agency protocols for security, safety, and sanitation to maintain a clean and secure environment for guests and staff. Maintain regular and reliable attendance as an essential function of this position. *Other duties as assigned. *Reasonable accommodations may be considered to enable all individuals to perform these essential functions, so please still apply. Promoting Best Practice Actively engage with and honor the unique backgrounds, identities, and experiences of all individuals we serve. Advance the agency's commitment to honoring diverse ethnic and cultural heritages through daily actions that foster genuine belonging. Implement Housing Focused principles, risk management strategies, and low-barrier services as foundational to our mission. Maintain healthy boundaries using trauma-informed approaches in all interactions. *Must pass a pre-employment background check and drug screening. Education and Experience Lived, work or volunteer experience required OR a degree in a related field. Experience working with diverse and vulnerable populations required. Knowledge of homeless populations and housing opportunities preferred. Knowledge and experience working with individuals with mental illness and substance use disorders preferred. Must have or be willing to obtain a Case Management certification. Skills and Expectations Maintain positive, professional interactions with emergency services, property managers, staff at homeless resource centers, employees of the Veterans Administration and other community partners. Demonstrate resourcefulness in navigating complex systems to secure housing, benefits, and vital services for Veterans while creatively addressing individual barriers to stability. Exhibit strong crisis management skills to de-escalate high-stress situations and connect Veterans with appropriate emergency support when needed. Maintain strong documentation practices to ensure accurate case records, timely reporting, and compliance with program requirements while managing a dynamic caseload. Ability to set and maintain good boundaries, using Trauma-Informed Care as a guideline. Strong interpersonal skills and ability to work with diverse populations. Provide thoughtful and attentive customer service by communicating clearly and handling difficult situations with professionalism, patience, and empathy. Use basic computer programs (email, spreadsheets, and more) and have basic computer skills. Ability to accept supervision, direction, and feedback with openness. Communicate clearly and effectively with clients, coworkers, and supervisors using verbal and written communication. Physical and Equipment Requirements Ability to lift and move heavy items up to 50 pounds, including assisting clients with moving out and lifting furniture. Ability to perform outreach in extreme weather conditions, including summer heat and winter snow, and be willing and able to perform outreach on foot up to five miles per day while wearing a backpack with supplies. Ability to sit, stand, and move for at least an hour at a time or more. Ability to bend, squat, kneel, twist, push, and pull to perform job functions. Ability to use stairs or steps. Ability to safely climb stairs, ladders, and step stools. Must be at least 21 years old, have a valid, unexpired driver's license, and the ability to drive a vehicle, as needed. Powered by JazzHR 9mO3HfiBfB

At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country. The Youth Engagement Specialist develops and/or conducts specialized programs for residents ages 2-23, implementing plans developed by the residents and Resident Services staff. Assists in monitoring outcomes of programs and makes adjustments as needed. Collaborates with community partners involved in program development and service provision. We encourage candidates with lived experience to apply. This is an on-site position. Francis Peak View is an affordable housing community for low-income families and individuals. Pay: $20-22.50/hour, dependent on experience. Benefits * Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision * 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays. * 403b + match * Early close Fridays (3 paid hours each Friday) * Early close prior to a holiday (3 paid hours) * Paid Time off between Christmas and New Year's Holiday * Paid Volunteer Time * Paid Parental Leave and Care Giver Leave * Paid Life Insurance * Free Employee Assistance Plan * Free Basic Dental * Pet Insurance options Duties * Work with site team and residents to develop and implement focused programs to serve youth ages that can range from 2-23. * Coordinate all phases of implementing programs at the site. * Establish and maintain linkages with neighborhood and community providers to maximize utilization of resources. * Create and maintain a safe and attractive environment for program activities. * Other duties as assigned. Minimum Qualifications * High School Diploma or equivalent. * Experience planning and implementing programs. Preferred Qualifications * Experience working with disadvantaged youth. * College level coursework and/or teaching experience in a related field a plus. * Spanish/English bilingual. Knowledge and Skills * Listen actively and work collaboratively; good interpersonal skills. * Communicate effectively both orally and in writing. * Be flexible, resourceful, creative, and able to take initiative. * Basic computer skills: Word required, Excel, Publisher, and Internet desired. Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.

Job DescriptionWho We Are The Road Home was founded in 1923 and has been a leader in the endeavor to end homelessness for over 100 years. We provide emergency shelters, supportive services, and housing-focused-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their community. The Road Home is an Equal Opportunity Employer Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths. We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion. Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed. Benefits Summary The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community. Come be part of the solution. We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week) Health Care Plan (Medical, Dental & Vision) HSA, FSA, HRA (We reimburse part of your deductible!) Retirement Plan (403B with TRH contribution and match) FREE Life Insurance for employees Paid Time Off (Vacation, Sick & 12 Public Holidays) One Floating Holiday Per Year Free Short Term & Long Term Disability Employee Assistance Program Free Training & Development Tuition Assistance for a wide variety of classes! Public Service Loan Forgiveness (PSLF) qualifying agency Job Summary The Housing Focused Case Manager Team Lead will provide trauma-informed, guest-driven case management services to individuals who are experiencing homelessness with the goal of helping them achieve stable housing solutions quickly and efficiently. The Housing Focused Case Manager Team Lead will assist in supervising a small team of Case Managers through client interactions, administrative needs, and other duties, including but not limited to maintaining professional boundaries, emphasizing teamwork, and creating an environment that fosters growth, all while managing their own case load of clients. The services provided include identifying and engaging with individuals in our Resource Centers and connecting them with resources in the community that will aid in their transition into housing. The Housing Focused Case Manager Team Lead will work within the shelter team to identify common barriers faced by individuals in shelter and help with establishing strategies and procedures for addressing needs on a shelter-wide scale. *Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. *This is an in-person position. *This is an in-person position that requires travel between various resource centers and shelters. Location Pamela Atkinson Resource Center 3380 S 1000 W, South Salt Lake, UT 84119 Reports to Supportive Services Manager Position Status Full-Time, 40 hours Shift Monday-Friday 40 Hours Grade, Salary Rate Grade 6, $20.90/Hour FLSA Status Non-Exempt Help individuals experiencing homelessness get into housing. Assist guests in identifying barriers and connect them with appropriate resources in the community. Use agency vehicles to provide transportation for guests in their pursuit of housing. Assisting our diverse population of guests on your set caseload to establish goals. Engage with all guests to connect them with resources and housing options. Follow agency guidelines to create healthy boundaries with guests. Daily collaboration with all departments promoting a healthy team environment. Seeking out, engaging, and networking with community partners to find housing options and additional resources. Attend daily open office hours as a team to interact and provide guests with resources to further their housing goals. Attend weekly team meetings and contribute to case conferencing conversations. Keep accurate records, case management notes, and statistical data as required and participate in special projects as needed. Attend mandatory agency trainings, including Trauma-Informed Care, Housing Focused, De-escalation, Suicide Prevention, CPR, and more. Participate in emergency drills and environmental safety activities, as required. Follow all agency protocols for security, safety, and sanitation to maintain a clean and secure environment for guests and staff. *Other duties as assigned. *Reasonable accommodations may be considered to enable all individuals to perform these essential functions, so please still apply. Crisis Management Provide direct, trauma-informed case management services to guests, including crisis intervention, outreach, ongoing assessments, goal setting, creative problem solving, using a network of community resources. Utilizing the training we provide to jump into high-stress situations in an effective and trauma-informed way Assist with de-escalation and crisis intervention with guests in crisis. Collaborate with the crisis clinician and others to find ways to support individuals with mental and behavioral health barriers. Ability to set and maintain good boundaries, using Trauma-Informed Care as a guideline. Team Lead Serve as a Role Model for the team by exhibiting a willingness to interact with challenging clients, seek out resources and information that may contribute to the success of the team, and accept a higher level of responsibility overall Assist the Supportive Services Manager in moderate administrative duties such as attending meetings and taking notes, correcting the Case Load Tracker, and interacting with community partners as needed Assist the Supportive Services Manager in moderate supervisory duties such as supporting other team members with their goals, promoting and maintaining a level of professionalism and fairness in the workplace, and keeping an open line of communication with the Supportive Services Manager regarding both Be a consistent and timely communicator, answering texts and emails promptly and reliably. Establish an environment that promotes growth, support, and advocacy for both shelter guests and team members Represent PARC Case Management by attending partner meetings regularly, specifically Community Triage Group, First Step House Collab, and Project RIO. Promoting Best Practice Actively engage with and honor the unique backgrounds, identities, and experiences of all individuals we serve. Advance the agency's commitment to honoring diverse ethnic and cultural heritages through daily actions that foster genuine belonging. Implement Housing Focused principles, risk management strategies, and high-access services as foundational to our mission. Maintain healthy boundaries using trauma-informed approaches in all interactions. *Must pass a pre-employment background check and drug screening. Education and Experience Experience working with diverse and/or vulnerable populations is preferred. Lived, work or volunteer experience preferred or a degree in a related field Skills and Expectations Comfortable using agency vehicles to transport guests. Creative thinking to overcome housing barriers. Networking with community partners to find housing solutions. Strong organizational skills for maintaining accurate records and timely case notes. Demonstrate emotional regulation skills to remain calm and composed during high-pressure situations, maintaining professionalism in all workplace interactions Strong interpersonal skills and ability to work with diverse populations. Provide thoughtful and attentive customer service by communicating clearly and handling difficult situations with professionalism, patience, and empathy. Use basic computer programs (email, spreadsheets, and more) and have basic computer skills. Ability to accept supervision, direction, and feedback with openness. Be reliable, dependable, and consistent in attendance. Strong interpersonal skills and ability to work with diverse populations. Provide thoughtful and attentive customer service by communicating clearly and handling difficult situations with professionalism, patience, and empathy. Use basic computer programs (email, spreadsheets, and more) and have basic computer skills. Ability to accept supervision, direction, and feedback with openness. Be reliable, dependable, and consistent in attendance. Physical and Equipment Requirements Ability to lift and move heavy items up to 50 pounds Ability to sit, stand, and move for at least an hour at a time or more. Ability to bend, squat, kneel, twist, push, and pull to perform job functions. Ability to use stairs or steps. Must be at least 21 years old, have a valid, unexpired driver's license, and the ability to drive a vehicle, as needed. Powered by JazzHR v6lcMzBU2Y

WHO WE ARE The Road Home was founded in 1923 and has been a leader in ending homelessness for over 100 years. We provide emergency shelters, supportive services, and housing-focused-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their communities. The Road Home is an Equal Opportunity Employer Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths. We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion. Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed. BENEFIT SUMMARY The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community. Come be part of the solution. We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week) Health Care Plan (Medical, Dental & Vision) HSA, FSA, HRA (We reimburse part of your deductible!) Retirement Plan (403B with TRH contribution and match) FREE Life Insurance for employees Paid Time Off (Vacation, Sick & 12 Public Holidays) One Floating Holiday Per Year Free Short Term & Long Term Disability Employee Assistance Program Free Training & Development Tuition Assistance for a wide variety of classes! Public Service Loan Forgiveness (PSLF) qualifying agency The Road Home seeks employees that have a deep commitment to the mission of serving adults and families that are experiencing homelessness. The House 20 Case Manager works with individuals that are homeless and have frequent interactions with emergency services, including police, fire and ambulance services in Salt Lake City. The House 20 Case Manager will work alongside a second CM to provide outreach services to eligible clients and will work to engage with them and support them as they move towards housing. The objective of this position is to provide Housing First and client driven case management services to homeless and formerly homeless individuals participating the House 20 program. Above all else, Case Managers seek to assist clients in achieving stability in housing by connecting them with the resources they need to become more self-sufficient. *Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. *This is an in-person position. Location Headquater1415 S Main Street, Salt Lake City, UT 84115Reports to Housing SupervisorPosition Status Full-TimeShift Monday - Friday, 40 HoursPay Grade and Starting Rate Grade 6/$18.90/hour FLSA Status Non-Exempt Essential Duties and Responsibilities Work closely with a second House 20 Case Manager to provide outreach services to clients currently experiencing homelessness who may be living in either shelters or places not meant for human habitation. Provide direct case management, including crisis intervention, assessments, goal setting, problem solving, agency and community resources utilization, and network building. Keep records, case management notes, complete housing and benefit applications and participate in special projects as needed. Attend regular meetings, including clinical staffing and weekly one on one supervision meetings. Use agency vehicles to provide transportation for participants when appropriate. Attend mandatory agency trainings, including Trauma-Informed Care, Housing Focused, De-escalation, Suicide Prevention, CPR, and more. Participate in emergency drills and environmental safety activities, as required. Follow all agency protocols for security, safety, and sanitation to maintain a clean and secure environment for guests and staff. *Other duties as assigned. *Reasonable accommodations may be considered to enable all individuals to perform these essential functions, so please still apply. Promoting Best Practice Actively engage with and honor the unique backgrounds, identities, and experiences of all individuals we serve. Advance the agency's commitment to honoring diverse ethnic and cultural heritages through daily actions that foster genuine belonging. Implement Housing Focused principles, risk management strategies, and high-access services as foundational to our mission. Maintain healthy boundaries using trauma-informed approaches in all interactions. *Must pass a pre-employment background check and drug screening . Education and Experience Experience working with diverse and/or vulnerable populations is preferred. Lived, work, or volunteer experience OR a degree in a related field is preferred. Skills and Expectations Ability to safely operate an agency vehicle to transport guests. Use creative problem-solving to help guests overcome housing barriers. Ability to network and build relationships with community partners to find housing options. Maintain strong organizational skills for accurate record-keeping and timely case notes. Demonstrate emotional regulation skills to remain calm and composed during high-pressure situations, maintaining professionalism in all workplace interactions. Strong interpersonal skills and ability to work with diverse populations. Provide thoughtful and attentive customer service by communicating clearly and handling difficult situations with professionalism, patience, and empathy. Use basic computer programs (email, spreadsheets, and more) and have basic computer skills. Ability to accept supervision, direction, and feedback with openness. Be reliable, dependable, and consistent in attendance. Physical and Equipment Requirements Ability to lift and move heavy items up to 25 pounds. Ability to sit, stand, and move for at least an hour at a time or more. Must be at least 21 years old, have a valid, unexpired driver's license, and the ability to drive a vehicle, as needed.

WHO WE ARE The Road Home was founded in 1923 and has been a leader in ending homelessness for over 100 years. We provide emergency shelters, supportive services, and housing-focused-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their communities. The Road Home is an Equal Opportunity Employer Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths. We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion. Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed. Benefits The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community. Come be part of the solution. We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week) Health Care Plan (Medical, Dental & Vision) HSA, FSA, HRA (We reimburse part of your deductible!) Retirement Plan (403B with TRH contribution and match) FREE Life Insurance for employees Paid Time Off (Vacation, Sick & 12 Public Holidays) One Floating Holiday Per Year Free Short Term & Long Term Disability Employee Assistance Program Free Training & Development Tuition Assistance for a wide variety of classes! Public Service Loan Forgiveness (PSLF) qualifying agency JOB SUMMARY The Housing Focused Case Manager provides trauma-informed, guest-driven case management services to individuals experiencing homelessness, with the primary goal of facilitating rapid access to stable housing. This role involves engaging with individuals at our Resource Centers, connecting them with critical community resources, and supporting their transition into housing. Additionally, the Housing Focused Case Manager will collaborate with the shelter team to identify common barriers to housing and help develop strategies and procedures to address these needs on a shelter-wide scale. *Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. *This is an in-person position. Location Connie Crosby Resource Center529 9th Ave, Midvale, UT 84047Reports to Supportive Services ManagerPosition Status Full-TimeShift 40 Hours, Monday - Friday Pay Grade and Starting Rate Grade 6/$18.90/hour FLSA Status Non-Exempt Essential Duties and Responsibilities Help individuals experiencing homelessness secure stable housing. Assist guests in identifying housing barriers and connect them with appropriate community resources. Celebrate housing achievements and assist guests with the process of moving into their new homes. Use agency vehicles to transport guests to housing appointments and viewings. Support the Housing Navigation team by assisting clients with housing searches and application completion. Work with a diverse caseload of guests to establish individualized goals and complete housing plans. Engage with all guests weekly to connect them with resources, discuss housing options, and update housing plans as needed. Follow agency guidelines to maintain healthy and professional boundaries with guests. Collaborate daily with all departments to promote a supportive and effective team environment. Seek out, engage, and network with community partners to identify new housing options and additional resources. Attend daily open office hours as a team to interact with guests and provide resources that support their housing goals. Attend weekly team meetings and actively contribute to case-conferencing discussions. Maintain accurate records, detailed case management notes, and required statistical data. Complete all case notes in a timely manner each week. Ability to step in and assist other shelter teams with tasks as needed, including dorm cleaning, front desk coverage, meal support, and other duties to ensure smooth operations across all departments. Participate in special agency projects, as needed. Attend mandatory agency trainings, including Trauma-Informed Care, Housing Focused, De-escalation, Suicide Prevention, CPR, and more. Participate in emergency drills and environmental safety activities, as required. Follow all agency protocols for security, safety, and sanitation to maintain a clean and secure environment for guests and staff. *Other duties as assigned. *Reasonable accommodations may be considered to enable all individuals to perform these essential functions, so please still apply. Crisis Management Provide direct, trauma-informed case management, including crisis intervention, ongoing assessment, goal setting, and creative problem-solving utilizing a network of community resources. Respond effectively to high-stress situations using de-escalation techniques and agency training. Collaborate with the crisis clinician and other team members to support individuals experiencing mental or behavioral health challenges. Facilitate difficult conversations with guests regarding program expectations, roommate conflicts, and potential program exits when necessary. Set and maintain healthy professional boundaries using a Trauma-Informed Care framework. Promoting Best Practice Actively engage with and honor the unique backgrounds, identities, and experiences of all individuals we serve. Advance the agency's commitment to honoring diverse ethnic and cultural heritages through daily actions that foster genuine belonging. Implement Housing Focused principles, risk management strategies, and high-access services as foundational to our mission. Maintain healthy boundaries using trauma-informed approaches in all interactions. *Must pass a pre-employment background check and drug screening. Education and Experience Experience working with diverse and/or vulnerable populations is preferred. Lived, work, or volunteer experience OR a degree in a related field is preferred. Skills and Expectations Ability to speak fluently in both Spanish and English Ability to safely operate an agency vehicle to transport guests. Use creative problem-solving to help guests overcome housing barriers. Ability to network and build relationships with community partners to find housing options. Maintain strong organizational skills for accurate record-keeping and timely case notes. Demonstrate emotional regulation skills to remain calm and composed during high-pressure situations, maintaining professionalism in all workplace interactions. Strong interpersonal skills and ability to work with diverse populations. Provide thoughtful and attentive customer service by communicating clearly and handling difficult situations with professionalism, patience, and empathy. Use basic computer programs (email, spreadsheets, and more) and have basic computer skills. Ability to accept supervision, direction, and feedback with openness. Be reliable, dependable, and consistent in attendance. Physical and Equipment Requirements Ability to lift and move heavy items up to 50 pounds. Ability to sit, stand, and move for at least an hour at a time or more. Ability to bend, squat, kneel, twist, push, and pull to perform job functions. Ability to use stairs or steps. Must be at least 21 years old, have a valid, unexpired driver's license, and the ability to drive a vehicle, as needed.

Job DescriptionWHO WE ARE The Road Home was founded in 1923 and has been a leader in ending homelessness for over 100 years. We provide emergency shelters, supportive services, and housing-focused-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their communities. The Road Home is an Equal Opportunity Employer Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths. We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion. Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed. BENEFIT SUMMARY The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community. Come be part of the solution. We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week) Health Care Plan (Medical, Dental & Vision) HSA, FSA, HRA (We reimburse part of your deductible!) Retirement Plan (403B with TRH contribution and match) FREE Life Insurance for employees Paid Time Off (Vacation, Sick & 12 Public Holidays) One Floating Holiday Per Year Free Short Term & Long Term Disability Employee Assistance Program Free Training & Development Tuition Assistance for a wide variety of classes! Public Service Loan Forgiveness (PSLF) qualifying agency The Road Home seeks employees that have a deep commitment to the mission of serving adults and families that are experiencing homelessness. The House 20 Case Manager works with individuals that are homeless and have frequent interactions with emergency services, including police, fire and ambulance services in Salt Lake City. The House 20 Case Manager will work alongside a second CM to provide outreach services to eligible clients and will work to engage with them and support them as they move towards housing. The objective of this position is to provide Housing First and client driven case management services to homeless and formerly homeless individuals participating the House 20 program. Above all else, Case Managers seek to assist clients in achieving stability in housing by connecting them with the resources they need to become more self-sufficient. *Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. *This is an in-person position. Location Headquater1415 S Main Street, Salt Lake City, UT 84115Reports to Housing SupervisorPosition Status Full-TimeShift Monday - Friday, 40 HoursPay Grade and Starting Rate Grade 6/$18.90/hour FLSA Status Non-Exempt Essential Duties and Responsibilities Work closely with a second House 20 Case Manager to provide outreach services to clients currently experiencing homelessness who may be living in either shelters or places not meant for human habitation. Provide direct case management, including crisis intervention, assessments, goal setting, problem solving, agency and community resources utilization, and network building. Keep records, case management notes, complete housing and benefit applications and participate in special projects as needed. Attend regular meetings, including clinical staffing and weekly one on one supervision meetings. Use agency vehicles to provide transportation for participants when appropriate. Attend mandatory agency trainings, including Trauma-Informed Care, Housing Focused, De-escalation, Suicide Prevention, CPR, and more. Participate in emergency drills and environmental safety activities, as required. Follow all agency protocols for security, safety, and sanitation to maintain a clean and secure environment for guests and staff. *Other duties as assigned. *Reasonable accommodations may be considered to enable all individuals to perform these essential functions, so please still apply. Promoting Best Practice Actively engage with and honor the unique backgrounds, identities, and experiences of all individuals we serve. Advance the agency's commitment to honoring diverse ethnic and cultural heritages through daily actions that foster genuine belonging. Implement Housing Focused principles, risk management strategies, and high-access services as foundational to our mission. Maintain healthy boundaries using trauma-informed approaches in all interactions. *Must pass a pre-employment background check and drug screening . Education and Experience Experience working with diverse and/or vulnerable populations is preferred. Lived, work, or volunteer experience OR a degree in a related field is preferred. Skills and Expectations Ability to safely operate an agency vehicle to transport guests. Use creative problem-solving to help guests overcome housing barriers. Ability to network and build relationships with community partners to find housing options. Maintain strong organizational skills for accurate record-keeping and timely case notes. Demonstrate emotional regulation skills to remain calm and composed during high-pressure situations, maintaining professionalism in all workplace interactions. Strong interpersonal skills and ability to work with diverse populations. Provide thoughtful and attentive customer service by communicating clearly and handling difficult situations with professionalism, patience, and empathy. Use basic computer programs (email, spreadsheets, and more) and have basic computer skills. Ability to accept supervision, direction, and feedback with openness. Be reliable, dependable, and consistent in attendance. Physical and Equipment Requirements Ability to lift and move heavy items up to 25 pounds. Ability to sit, stand, and move for at least an hour at a time or more. Must be at least 21 years old, have a valid, unexpired driver's license, and the ability to drive a vehicle, as needed. Powered by JazzHR hQDTeMnAJU

The Autism Center at Kids on the Move is leading the charge in redefining how care is delivered . . . not only for children and families, but for the clinicians who make it all possible. Our leadership team is deeply committed to creating an environment where collaboration, communication, and compassion guide every decision. While we've long been recognized for our strong clinical model and supportive team culture, we've recently taken meaningful steps to align our compensation and scheduling with the same standard. Pay structures have been elevated, and schedules are now designed to support more time with family - especially during high-impact moments like the holidays. It's all part of our commitment to building a sustainable, fulfilling experience for the people doing the work. If you're looking for a team as a BCBA that values you as a person and a professional, and that's actively creating a better way forward, we'd love to connect.BCBA Qualifications and Responsibilities: Master's degree in Applied Behavioral Analysis or similar BCBA Certification and LBA (out-of-state BCBAs will receive support in obtaining licensure) 1+ years of experience in ABA Proficient at organization, managing and prioritizing work tasks and schedules to meet assigned deadlines Experience developing and overseeing individualized treatment plans for ABA therapy Be a collaborative, supportive, and respectful team player. BCBA Benefits & Schedule: Flexible therapy schedule within the 8:30 AM - 6:30 PM window; specific requirements discussed during your phone interview Work in a program that has been awarded full accreditation from The Autism Commission on Quality (ACQ) 230-day work calendar designed to provide more meaningful time off around holidays and family events Balanced caseloads and realistic billable expectations to support your work-life balance Annual bonus opportunity based on billable expectations Generous PTO and sick leave accruals Comprehensive and affordable benefits including medical, dental, vision, hospital indemnity, and company HSA contributions Company-paid short-term and long-term disability insurance 401(k) plan with life insurance coverage CEU support including: Free online CEU access Enrollment in CEU course presented by Dr. Hanley Recertification reimbursement Mileage and cell phone reimbursement (including a phone stipend) Relocation assistance available or Sign On Bonus

For 40 years, Kids on the Move has been a cornerstone of support for families and children across Utah. We've built a legacy based on genuine care, collaboration, and a commitment to continuous improvement in the services we provide. Our team is dedicated to empowering families, and we pride ourselves on creating a supportive environment where both staff and families grow together. The impact we've had on the community over these four decades speaks to our mission of creating lasting, positive change for children and their families. As a BCBA, you'll be part of a team where collaboration is at the heart of everything we do. You'll work alongside a talented and supportive group of clinicians, all dedicated to providing the highest quality care and achieving meaningful progress for the children we serve. Your work will directly contribute to the growth and development of children, and you'll have the opportunity to see the lasting impact of your efforts in your community.Join our team at Kids on the Move and help us continue to empower families, one child at a time.BCBA Qualifications and Responsibilities: Master's degree in Applied Behavioral Analysis or similar BCBA Certification and LBA (out-of-state BCBAs will receive support in obtaining licensure) 1-3 years of experience in ABA Proficient at organization, managing and prioritizing work tasks and schedules to meet assigned deadlines Experience developing and overseeing individualized treatment plans for ABA therapy Be a collaborative, supportive, and respectful team player. BCBA Benefits & Schedule: Flexibility in scheduling therapy hours (8:30 am - 6:30 pm) - requirements to be discussed in phone interview Generous paid time off, including Winter, Spring, and Summer breaks, plus Fall and Thanksgiving holidays Competitive salary with annual raises and bonus opportunities Liberal vacation and sick day accruals Comprehensive healthcare benefits (medical, dental, vision, hospital indemnity, etc.) Paid short-term and long-term disability 401(k) plan and life insurance coverage Relocation assistance available Balanced client caseloads with reasonable billable expectations CEU access, recertification reimbursement, mileage and cell phone reimbursement

Provide direct counseling services, consultation to ecclesiastical leaders, community resource development and referral, and support to other staff, while working under clinical supervision to obtain independent licensure. As approved, provide program supervision, ecclesiastical outreach, and professional training to other staff. Provide quality customer service and comply with policy, licensing requirements, and professional standards of practice. If position is categorized as on-call or part-time working hours are not to exceed 19 hours per week. Masters' degree in Social Work, Marriage and Family Therapy, Counseling Psychology or related degree that leads to clinical licensure Associate, Intermediate/Interim license is required (ASW/CSW/MFT) Obtain independent practice license within 3-5 years Demonstrate basic clinical skills and receptiveness to feedback. LDS Family Services Executive Council approval Time in each responsibility will vary dependent upon location. Provide direct clinical care under structured supervision working towards independent licensure Provide consultation, and develop and maintain positive relationships with church leaders Ensure legal, ethical and policy compliance Identify and develop community resources Responsible for own continued professional development Protects and ensures client confidentiality Develop and fulfill 'whole area service plan', including traveling to outlying areas and overnight as needed, working evenings, weekends and holidays as required.

Job DescriptionWHO WE ARE The Road Home was founded in 1923 and has been a leader in ending homelessness for over 100 years. We provide emergency shelters, supportive services, and housing-focused-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their communities. The Road Home is an Equal Opportunity Employer Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths. We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion. Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed. BENEFIT SUMMARY The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community. Come be part of the solution. We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week) Health Care Plan (Medical, Dental & Vision) HSA, FSA, HRA (We reimburse part of your deductible!) Retirement Plan (403B with TRH contribution and match) FREE Life Insurance for employees Paid Time Off (Vacation, Sick & 12 Public Holidays) One Floating Holiday Per Year Free Short Term & Long Term Disability Employee Assistance Program Free Training & Development Tuition Assistance for a wide variety of classes! Public Service Loan Forgiveness (PSLF) qualifying agency Job Summary The Housing Advocate Dorm Lead provides compassionate, trauma-informed support to individuals experiencing homelessness by ensuring a safe, clean, and welcoming shelter environment. This role involves direct guest engagement, monitoring dorms and common areas, and assisting with basic facility upkeep. The Dorm Lead responds to guest needs, helps resolve conflicts, and collaborates with supervisors and team members to maintain a respectful and inclusive space. This position is trained in crisis intervention, incident reporting, and best practices, and demonstrates cultural responsiveness and strong boundary-setting skills. *Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. *This is an in-person position. Location Gail Miller Resource Center242 W Paramount Ave, SLC, UT 84115Reports to Housing Advocate SupervisorPosition Status Full-TimeShift Varies, 40 Hours11:00 PM - 7:30 AMPay Grade and Starting Rate Grade 5/ $17.85/hour FLSA Status Non-Exempt Essential Duties and Responsibilities Provide quality, trauma-informed customer service to guests who may be in need of resources in addition to shelter. Observe and help regulate shelter activities to ensure rules and procedures are followed. Provide clear, specific, and consistent information to residents, including instruction on shelter rules and procedures. Assist in maintaining a clean and safe facility by identifying special needs and reporting them to a supervisor. This includes basic cleaning tasks such as sweeping, mopping, sanitizing bio spills, and ensuring workspaces are prepared for the next shift. Maintain a consistent presence in the dorms to engage with guests, respond to needs, and check in on staff stationed in support rooms. Monitor and address issues related to excessive belongings or food items in the dorms. Take the lead with your supervisor on dorm cleaning days to ensure the dorm is cleared and that staff understand their duties. Take the lead in performing thorough rounds of the facility, which includes stocking support rooms, checking in with staff, and inspecting dorms, bathrooms, and common areas for maintenance or safety concerns. Take the lead on ensuring timely and accurate data collection for Client Interactions have been logged for the day, reviewing shift logs and notes. Ensure State Dashboard has been accurately updated each shift. Answer phones, take accurate messages, and respond to inquiries from the public. Attend mandatory agency trainings, including Trauma-Informed Care, Housing Focused, De-escalation, Suicide Prevention, CPR, and more. Participate in emergency drills and environmental safety activities, as required. Follow all agency protocols for security, safety, and sanitation to maintain a clean and secure environment for guests and staff. Maintain regular and reliable attendance as an essential function of this position. *Other duties as assigned. *Reasonable accommodations may be considered to enable all individuals to perform these essential functions, so please still apply. Promoting Best Practice Actively engage with and honor the unique backgrounds, identities, and experiences of all individuals we serve. Advance the agency's commitment to honoring diverse ethnic and cultural heritages through daily actions that foster genuine belonging. Implement Housing Focused principles, risk management strategies, and high-access services as foundational to our mission. Maintain healthy boundaries using trauma-informed approaches in all interactions. *Must pass a pre-employment background check and drug screening. Education and Experience Experience working with diverse and/or vulnerable populations is preferred. High School Diploma or GED is preferred. Skills and Expectations Demonstrate emotional regulation to remain calm and professional during high-pressure situations and unpredictable situations. Engage respectfully and effectively with people of all races, socio-economic backgrounds, and cultures. Exercise proper discretion and independent judgment to make sound decisions, at times without immediate supervision. Actively listen, demonstrate empathy, and provide supportive assistance to guests. Work effectively in a fast-paced, dynamic environment and skillfully manage multiple tasks. Set and maintain healthy boundaries with guests while consistently demonstrating respect and empathy. Utilize knowledge of community resources and connect guests with relevant support services. Strong boundary-setting skills and demonstrate the ability to set and maintain appropriate boundaries with guests. Strong interpersonal skills and ability to work with diverse populations. Provide thoughtful and attentive customer service by communicating clearly and handling difficult situations with professionalism, patience, and empathy. Use basic computer programs (email, spreadsheets, and more) and have basic computer skills. Ability to accept supervision, direction, and feedback with openness. Communicate clearly and effectively with clients, coworkers, and supervisors using verbal and written communication. Physical and Equipment Requirements Ability to lift and move heavy items up to 50 pounds. Ability to sit, stand, and move for at least an hour at a time or more. Ability to bend, squat, kneel, twist, push, and pull to perform job functions. Ability to use stairs or steps. Wear OSHA-required protective gear for safety. Powered by JazzHR XH4xZEE8zo

WHO WE ARE The Road Home was founded in 1923 and has been a leader in ending homelessness for over 100 years. We provide emergency shelters, supportive services, and housing-focused-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their communities. The Road Home is an Equal Opportunity Employer Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths. We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion. Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed. BENEFIT SUMMARY The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community. Come be part of the solution. We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week) Health Care Plan (Medical, Dental & Vision) HSA, FSA, HRA (We reimburse part of your deductible!) Retirement Plan (403B with TRH contribution and match) FREE Life Insurance for employees Paid Time Off (Vacation, Sick & 12 Public Holidays) One Floating Holiday Per Year Free Short Term & Long Term Disability Employee Assistance Program Free Training & Development Tuition Assistance for a wide variety of classes! Public Service Loan Forgiveness (PSLF) qualifying agency Job Summary The Housing Advocate Dorm Lead provides compassionate, trauma-informed support to individuals experiencing homelessness by ensuring a safe, clean, and welcoming shelter environment. This role involves direct guest engagement, monitoring dorms and common areas, and assisting with basic facility upkeep. The Dorm Lead responds to guest needs, helps resolve conflicts, and collaborates with supervisors and team members to maintain a respectful and inclusive space. This position is trained in crisis intervention, incident reporting, and best practices, and demonstrates cultural responsiveness and strong boundary-setting skills. *Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. *This is an in-person position. Location Gail Miller Resource Center242 W Paramount Ave, SLC, UT 84115Reports to Housing Advocate SupervisorPosition Status Full-TimeShift Varies, 40 Hours11:00 PM - 7:30 AMPay Grade and Starting Rate Grade 5/ $17.85/hour FLSA Status Non-Exempt Essential Duties and Responsibilities Provide quality, trauma-informed customer service to guests who may be in need of resources in addition to shelter. Observe and help regulate shelter activities to ensure rules and procedures are followed. Provide clear, specific, and consistent information to residents, including instruction on shelter rules and procedures. Assist in maintaining a clean and safe facility by identifying special needs and reporting them to a supervisor. This includes basic cleaning tasks such as sweeping, mopping, sanitizing bio spills, and ensuring workspaces are prepared for the next shift. Maintain a consistent presence in the dorms to engage with guests, respond to needs, and check in on staff stationed in support rooms. Monitor and address issues related to excessive belongings or food items in the dorms. Take the lead with your supervisor on dorm cleaning days to ensure the dorm is cleared and that staff understand their duties. Take the lead in performing thorough rounds of the facility, which includes stocking support rooms, checking in with staff, and inspecting dorms, bathrooms, and common areas for maintenance or safety concerns. Take the lead on ensuring timely and accurate data collection for Client Interactions have been logged for the day, reviewing shift logs and notes. Ensure State Dashboard has been accurately updated each shift. Answer phones, take accurate messages, and respond to inquiries from the public. Attend mandatory agency trainings, including Trauma-Informed Care, Housing Focused, De-escalation, Suicide Prevention, CPR, and more. Participate in emergency drills and environmental safety activities, as required. Follow all agency protocols for security, safety, and sanitation to maintain a clean and secure environment for guests and staff. Maintain regular and reliable attendance as an essential function of this position. *Other duties as assigned. *Reasonable accommodations may be considered to enable all individuals to perform these essential functions, so please still apply. Promoting Best Practice Actively engage with and honor the unique backgrounds, identities, and experiences of all individuals we serve. Advance the agency's commitment to honoring diverse ethnic and cultural heritages through daily actions that foster genuine belonging. Implement Housing Focused principles, risk management strategies, and high-access services as foundational to our mission. Maintain healthy boundaries using trauma-informed approaches in all interactions. *Must pass a pre-employment background check and drug screening. Education and Experience Experience working with diverse and/or vulnerable populations is preferred. High School Diploma or GED is preferred. Skills and Expectations Demonstrate emotional regulation to remain calm and professional during high-pressure situations and unpredictable situations. Engage respectfully and effectively with people of all races, socio-economic backgrounds, and cultures. Exercise proper discretion and independent judgment to make sound decisions, at times without immediate supervision. Actively listen, demonstrate empathy, and provide supportive assistance to guests. Work effectively in a fast-paced, dynamic environment and skillfully manage multiple tasks. Set and maintain healthy boundaries with guests while consistently demonstrating respect and empathy. Utilize knowledge of community resources and connect guests with relevant support services. Strong boundary-setting skills and demonstrate the ability to set and maintain appropriate boundaries with guests. Strong interpersonal skills and ability to work with diverse populations. Provide thoughtful and attentive customer service by communicating clearly and handling difficult situations with professionalism, patience, and empathy. Use basic computer programs (email, spreadsheets, and more) and have basic computer skills. Ability to accept supervision, direction, and feedback with openness. Communicate clearly and effectively with clients, coworkers, and supervisors using verbal and written communication. Physical and Equipment Requirements Ability to lift and move heavy items up to 50 pounds. Ability to sit, stand, and move for at least an hour at a time or more. Ability to bend, squat, kneel, twist, push, and pull to perform job functions. Ability to use stairs or steps. Wear OSHA-required protective gear for safety.

Who We Are The Road Home was founded in 1923 and has been a leader in the endeavor to end homelessness for over 100 years. We provide low-barrier emergency shelters, supportive services, and housing-focused-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their community. The Road Home is an Equal Opportunity Employer Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths. We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion. Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed. The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community. Come be part of the solution. We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week) Health Care Plan (Medical, Dental & Vision) HSA, FSA, HRA (We reimburse part of your deductible!) Retirement Plan (403B with TRH contribution and match) FREE Life Insurance for employees Paid Time Off (Vacation, Sick & 12 Public Holidays) One Floating Holiday Per Year Free Short Term & Long Term Disability Employee Assistance Program Free Training & Development Tuition Assistance for a wide variety of classes! Public Service Loan Forgiveness (PSLF) qualifying agency JOB SUMMARY The Housing Advocate team member provides compassionate and professional support to individuals experiencing homelessness, ensuring they receive the resources and assistance needed during their stay. This role requires strong communication, crisis intervention skills, the ability to regulate activities within the shelter, collaboration with emergency services, and a commitment to maintaining a safe and welcoming environment. Advocates observe shelter operations, maintain professional boundaries, and assist with facility upkeep while providing clear guidance to vulnerable guests. Successful candidates will serve as a trusted point of contact for guests and collaborate with guests, staff, and community partners while upholding trauma-informed care. LocationGail Miller Resource Center (GMRC) Medically Vulnerable Population (MVP) Connie Crosby Resource Center (MFRC) Pamela Atkinson Resource Center (PARC) Family Interim Non-Congregate Children's Housing (FINCH) Reports to Housing Advocate SupervisorPosition Status Full-Time, Part-TimeShift Day Shift (7:00am-3:30pm), Swing Shift (3:00pm-11:30pm) Graveyard Shift (11:00pm-7:30am) Pay Grade and Starting Salary Grade 4, $16.80/hour FLSA Status Non-Exempt Essential Duties and Responsibilities Operate as part of a team that strives to serve the unsheltered in our community while working together with multiple shelter departments. Deliver respectful, trauma-informed customer service to guests accessing shelter and needing resources. Uphold shelter guidelines and procedures and help regulate activities at the shelter. Provide specific information about guidelines and procedures with clear communication. Maintain a clean, safe, and organized facility by performing routine cleaning tasks, including sweeping, mopping, and sanitizing bio spills, identifying and reporting special needs to supervisors, and preparing workspaces for the next shift. Support pest control efforts, as needed. Assist in dorm cleaning and guest belonging management, including bagging and moving clients' belongings. Answer phones, take messages, and respond to the public with direct inquiries. Follow and support the instructions of the Shift Supervisor and Team Lead. Document incident reports, guests stay, bed management, and maintain accurate records. Ability to train other staff members, as assigned and needed. Attend mandatory agency trainings, including Trauma-Informed Care, Housing Focused, De-escalation, Suicide Prevention, CPR, and more. Participate in emergency drills and environmental safety activities, as required. Follow all agency protocols for security, safety, and sanitation to maintain a clean and secure environment for guests and staff. *Other duties as assigned. *Reasonable accommodations may be considered to enable all individuals to perform these essential functions, so please still apply. As an Advocate, you will be trained to: Assist and resolve conflicts among guests using de-escalation techniques. Document incident reports. Maintain records of resident stays and maintain an accurate shelter log using excel and other computer programs. Collaborate with EMS and Law Enforcement during crises to provide support to our guests. Work with and assist vulnerable populations with dignity and respect. Promoting Best Practice Actively engage with and honor the unique backgrounds, identities, and experiences of all individuals we serve. Advance the agency's commitment to honoring diverse ethnic and cultural heritages through daily actions that foster genuine belonging. Implement Housing Focused principles, risk management strategies, and high-access services a foundational to our mission. Maintain healthy boundaries using trauma-informed approaches in all interactions. *Must pass a pre-employment background check and drug screening. Education and Experience High School Diploma or GED preferred. Experience working with diverse and/or vulnerable populations preferred. Skills and Expectations Demonstrate emotional regulation skills to remain calm and composed during high-pressure situations, maintaining professionalism in all workplace interactions. Manage multiple tasks calmly in a fast-paced and unpredictable environment. Make thoughtful decisions using sound judgment. Learn and apply healthy and appropriate boundary-setting with guests with respect. Respect, be culturally responsive, and engage with people of all races, socio-economic status, and backgrounds. Collaborate and engage effectively in a diverse and dynamic team. Ability to actively listen, show empathy, and offer support to guests. Commit to learning Trauma-Informed Care practices. Strong interpersonal skills and ability to work with diverse populations. Provide thoughtful and attentive customer service by communicating clearly and handling difficult situations with professionalism, patience, and empathy. Use basic computer programs (email, spreadsheets, and more) and have basic computer skills. Ability to accept supervision, direction, and feedback with openness. Be reliable, dependable, and consistent in attendance. Physical and Equipment Requirements Ability to lift and move heavy items up to 50 pounds, including guests' belongings. Ability to sit, stand, and move for at least an hour at a time or more. Ability to bend, squat, kneel, twist, push, and pull to perform job functions. Ability to use stairs or steps. Wear OSHA-required protective gear for safety.