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The Road Home jobs in Salt Lake City, UT - 35 jobs

  • Custodian

    The Road Home 4.2company rating

    The Road Home job in Salt Lake City, UT

    Who We Are The Road Home was founded in 1923 and has been a leader in the endeavor to end homelessness for over 100 years. We provide low-barrier emergency shelters, supportive services, and housing-first-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their community. The Road Home is an Equal Opportunity Employer Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths. We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion. Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed. BENEFIT SUMMARY The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community. Come be part of the solution. We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week) Health Care Plan (Medical, Dental & Vision) HSA, FSA, HRA (We reimburse part of your deductible!) Retirement Plan (403B with TRH contribution and match) FREE Life Insurance for employees Paid Time Off (Vacation, Sick & 12 Public Holidays) One Floating Holiday Per Year Free Short Term & Long Term Disability Employee Assistance Program Free Training & Development Tuition Assistance for a wide variety of classes! Public Service Loan Forgiveness (PSLF) qualifying agency * Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions, so please still apply *Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. JOB SUMMARY The Custodian position will maintain the cleanliness, safety, and operation of the agency while providing excellent customer service. The Custodian must interact with guests and staff in a friendly, enthusiastic, outgoing, and helpful manner while working in a fast-paced and dynamic environment. They must be hardworking, flexible, and possess attention to detail. Location Gail Miller Resource Center (GMRC): 242 W Paramount Ave, SLC UT 85115 Connie Crosby Family Resource Center (CCFRC): 529 9th Ave, Midvale, UT 84047 Position Status Full-Time Shift Flexible Salary Range $15.75/hour starting JOB DUTIES Coordinate and complete the laundering of all facility linens as needed to ensure guests are supplied with the required bedding each day. Perform daily maintenance to keep restrooms fully stocked and operational by identifying needs, restocking supplies, and working with custodial and maintenance staff to keep sinks and toilets in working order. Frequent interaction with guests, staff, and others working or visiting the agency. Responding to the needs of guests, staff, and other working or visiting the agency. Custodial duties include, but are not limited to: Floor care and maintenance, e.g., cleaning, preparation, stripping, scraping, waxing, buffing, and resurfacing Vacuuming offices, hallways, common areas, and resident rooms Window cleaning Landscaping and minor exterior maintenance Assist with basic repair or replacement of facility equipment and systems as needed Monitor and respond to inappropriate behavior as needed, including enforcing rules and regulations, regulating guests' actions, and requesting assistance from other staff if necessary. Follow all security, safety, and sanitation procedures established by the agency. *Other duties as assigned. Education and Experience A high school diploma or GED required Previous housekeeping or custodial experience preferred Physical and Equipment Requirements Ability to lift and/or move 50 pounds and bend, squat, twist, push and pull to perform normal job functions Ability to operate equipment and machinery as outlined in this job description including climbing ladders Must have a valid, unexpired driver's license and the ability to drive a vehicle Powered by JazzHR iHE6Iq7wo7
    $15.8 hourly 15d ago
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  • Veterans Case Manager

    The Road Home 4.2company rating

    The Road Home job in Salt Lake City, UT

    Who We Are The Road Home was founded in 1923 and has been a leader in ending homelessness for over 100 years. We provide low-barrier emergency shelters, supportive services, and housing-first-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their community. The Road Home is an Equal Opportunity Employer Diversity, Equity, Inclusion & Belonging (DEIB) is essential to The Road Home's mission of helping people experiencing homelessness move back into housing. We know that having a more diverse team makes our organization stronger and leads to better experiences and outcomes for the people in our programs. The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community. Come be part of the solution. We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week) Health Care Plan (Medical, Dental & Vision) HSA, FSA, HRA (We reimburse part of your deductible!) Retirement Plan (403B with TRH contribution and match) FREE Life Insurance for employees Paid Time Off (Vacation, Sick & 12 Public Holidays) One Floating Holiday Per Year Free Short Term & Long Term Disability Employee Assistance Program Free Training & Development Tuition Assistance for a wide variety of classes! Public Service Loan Forgiveness (PSLF) qualifying agency Job Summary The Veterans Case Manager delivers housing and stability services to Veteran households in Salt Lake County through the Supportive Services for Veteran Families (SSVF) program. This role engages Veterans experiencing homelessness, whether in shelters, transitional housing, unsafe environments and places not meant for human habitation, or facing eviction, to assess eligibility for housing assistance and benefits, with the ultimate goal of helping them secure stable housing. Case Managers provide ongoing support to housed Veterans, addressing barriers and connecting them to community resources that promote long-term stability and self-sufficiency. The position requires frequent 1:1 client meetings in community and home settings, alongside time-sensitive coordination of outreach and case management services. Success in this fast-paced role demands strong organizational skills and the ability to balance multiple priorities effectively. *Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. *This is an in-person position. Location Pamela Atkinson's Resource Center3380 S 1000 W, South Salt Lake, UT 84119Position Status Full-TimeReports To Veteran Housing SupervisorShift Monday - Friday, 40 hours Grade, Starting Rate Grade 6, $18.90/hour FLSA Status Non-Exempt Essential Duties and Responsibilities Outreach duties include creating tailored housing plans to fit the specific barriers of a Veteran and their household with consideration for their individualized needs and goals. Ability to independently manage a caseload including tracking and meeting ongoing eligibility requirements, prioritizing tasks and daily schedule, and using a progressively engaged approach to balance administrative and client facing duties. Provide direct case management services to clients, including crisis intervention, creative problem solving, basic needs services, obtaining vital documents, agency and community resource utilization, and connecting to housing programs/resources. Attend weekly staff meetings and other meetings as assigned. Maintain records, case management notes, incident reports and statistical data as required, and participate in research and/or special projects as needed. Assist with and promote community education, response, and problem solving around homelessness issues. Drive an agency vehicle to various locations and maintain cleanliness of agency vehicle. Keep agency vehicle stocked with basic need items and submit gas receipts to supervisor in a timely manner. Attend mandatory agency trainings, including Trauma-Informed Care, Housing Focused, De-escalation, Suicide Prevention, CPR, and more. Participate in emergency drills and environmental safety activities, as required. Follow all agency protocols for security, safety, and sanitation to maintain a clean and secure environment for guests and staff. Maintain regular and reliable attendance as an essential function of this position. *Other duties as assigned. *Reasonable accommodations may be considered to enable all individuals to perform these essential functions, so please still apply. Promoting Best Practice Actively engage with and honor the unique backgrounds, identities, and experiences of all individuals we serve. Advance the agency's commitment to honoring diverse ethnic and cultural heritages through daily actions that foster genuine belonging. Implement Housing Focused principles, risk management strategies, and low-barrier services as foundational to our mission. Maintain healthy boundaries using trauma-informed approaches in all interactions. *Must pass a pre-employment background check and drug screening. Education and Experience Lived, work or volunteer experience required OR a degree in a related field. Experience working with diverse and vulnerable populations required. Knowledge of homeless populations and housing opportunities preferred. Knowledge and experience working with individuals with mental illness and substance use disorders preferred. Must have or be willing to obtain a Case Management certification. Skills and Expectations Maintain positive, professional interactions with emergency services, property managers, staff at homeless resource centers, employees of the Veterans Administration and other community partners. Demonstrate resourcefulness in navigating complex systems to secure housing, benefits, and vital services for Veterans while creatively addressing individual barriers to stability. Exhibit strong crisis management skills to de-escalate high-stress situations and connect Veterans with appropriate emergency support when needed. Maintain strong documentation practices to ensure accurate case records, timely reporting, and compliance with program requirements while managing a dynamic caseload. Ability to set and maintain good boundaries, using Trauma-Informed Care as a guideline. Strong interpersonal skills and ability to work with diverse populations. Provide thoughtful and attentive customer service by communicating clearly and handling difficult situations with professionalism, patience, and empathy. Use basic computer programs (email, spreadsheets, and more) and have basic computer skills. Ability to accept supervision, direction, and feedback with openness. Communicate clearly and effectively with clients, coworkers, and supervisors using verbal and written communication. Physical and Equipment Requirements Ability to lift and move heavy items up to 50 pounds, including assisting clients with moving out and lifting furniture. Ability to perform outreach in extreme weather conditions, including summer heat and winter snow, and be willing and able to perform outreach on foot up to five miles per day while wearing a backpack with supplies. Ability to sit, stand, and move for at least an hour at a time or more. Ability to bend, squat, kneel, twist, push, and pull to perform job functions. Ability to use stairs or steps. Ability to safely climb stairs, ladders, and step stools. Must be at least 21 years old, have a valid, unexpired driver's license, and the ability to drive a vehicle, as needed.
    $18.9 hourly Auto-Apply 47d ago
  • Director of Finance and Accounting

    The Road Home 4.2company rating

    The Road Home job in Salt Lake City, UT

    Who We Are The Road Home was founded in 1923 and has been a leader in ending homelessness for over 100 years. We provide emergency shelters, supportive services, and housing-focused-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their communities. The Road Home is an Equal Opportunity Employer Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths. We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion. Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed. BENEFIT SUMMARY The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community. Come be part of the solution. We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week) Health Care Plan (Medical, Dental & Vision) HSA, FSA, HRA (We reimburse part of your deductible!) Retirement Plan (403B with TRH contribution and match) FREE Life Insurance for employees Paid Time Off (Vacation, Sick & 12 Public Holidays) One Floating Holiday Per Year Free Short Term & Long Term Disability Employee Assistance Program Free Training & Development Tuition Assistance for a wide variety of classes! Public Service Loan Forgiveness (PSLF) qualifying agency Job Summary The Director of Finance & Accounting (F&A) oversees the daily operations of the agency's finance and accounting functions and serves as a key partner to the CFO in long-term financial planning, risk management, and organizational decision-making. This role provides leadership for the F&A department, ensuring accurate financial reporting, strong internal controls, and compliance with applicable regulations, contracts, and funder requirements. The Director of F&A translates organizational strategy and financial priorities into effective systems, processes, and work plans; leads and supports finance staff; and collaborates closely with agency leadership, program teams, and external partners to promote fiscal stewardship and support mission-driven outcomes. *Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. *This is an in-person position. Following the first 6 months of employment, F&A staff are permitted to work from home up to two days per week, but are otherwise expected to be in office at the HQ site (1415 S. Main Street, Salt Lake City, UT 84115). Location Headquarters 1415 S Main Street Salt Lake City, Utah 84115Reports to Chief Financial OfficerPosition Status Full-TimeShift Monday-Friday, 40 HoursPay Grade and Starting Rate Grade 18/ $114,635.00FLSA Status Exempt Essential Duties and Responsibilities Oversee the day-to-day operations of the Finance & Accounting department, ensuring accurate, timely, and compliant financial management across the agency. Serve as the functional lead for F&A, translating organizational strategy and CFO direction into clear processes, work plans, and deliverables. Oversee month-end and year-end close processes, ensuring deadlines are met and financial records are complete, accurate, and well documented. Review and approve financial statements, analyses, and supporting documentation prepared by the Controller to ensure accuracy, clarity, and compliance with GAAP. Lead the preparation and distribution of internal financial reports, including budget-to-actuals, variance analyses, and forecasts, for agency leadership and program teams. Oversee the preparation and submission of external financial reports required by funders, grantors, and contracting partners. Support the CFO in annual budgeting and forecasting by coordinating departmental inputs, reviewing assumptions, and consolidating program and grant budgets. Oversee cash flow monitoring and management in collaboration with the Controller, including review of cash forecasts and oversight of routine transactions. Ensure proper recognition, tracking, and reporting of restricted funds, grants, and contracts in accordance with funder requirements and internal policies. Lead coordination of the annual audit and related finance workstreams, serving as the primary internal point of contact for auditors and internal stakeholders. Oversee finance-related tax and regulatory filings, including IRS Form 990 and other required reports, in coordination with external advisors as needed. Ensure ongoing compliance with federal, state, and local regulations, as well as agency financial policies, procedures, and internal controls. Identify opportunities to strengthen financial systems, processes, and reporting tools, and support the implementation of improvements that enhance efficiency, transparency, and internal controls. Attend mandatory agency trainings, including Trauma-Informed Care, Housing Focused, De-escalation, Suicide Prevention, CPR, and more. Participate in emergency drills and environmental safety activities, as required. Follow all agency protocols for security, safety, and sanitation to maintain a clean and secure environment for guests and staff. Maintain regular and reliable attendance as an essential function of this position. *Other duties as assigned. *Reasonable accommodations may be considered to enable all individuals to perform these essential functions, so please still apply. Supervisor Duties and Responsibilities Model trauma-informed leadership in all interactions with staff and guests. Provide clear, constructive feedback to staff regularly, fostering growth and accountability. Hire, train, mentor, and support team members through hands-on guidance and resource sharing. Delegate tasks effectively while ensuring equitable distribution of workload. Resolve conflicts promptly and professionally, using de-escalation techniques and leading difficult conversations with kindness and directness. Uphold agency policies consistently and lead by example. Conduct regular one-on-one meetings with employees to exchange feedback, actively listen, and address professional development needs. Develop and implement performance improvement plans and other corrective actions when needed, with measurable goals, equipping staff with the tools and guidance to achieve success. Collaborate cross-departmentally to align team goals with organizational mission. Monitor and ensure completion of all mandatory training, while maintaining accurate participation records. Track and report on team performance metrics (attendance, outcomes, etc.), as needed. Perform employee evaluations as scheduled, offering actionable feedback and tailored support. Advocate for staff needs while balancing operational priorities. Additional Role-Specific Supervisory Responsibilities Directly supervise the Controller and Grants Accounting Supervisor, providing clear expectations, guidance, and accountability for their respective areas of responsibility. Establish and maintain clear work plans, priorities, and deadlines across the Finance & Accounting team to ensure timely completion of core financial processes. Provide technical coaching and mentorship to finance staff, supporting professional growth, cross-training, and continuous improvement. Oversee onboarding and ongoing development of Finance & Accounting staff to ensure strong technical competency and alignment with agency values and practices. Support hiring, performance management, and corrective actions for finance staff in collaboration with the CFO and Human Resources. Promote a culture of accuracy, documentation, accountability, and continuous improvement within the Finance & Accounting team. Ensure effective communication and collaboration within the Finance & Accounting department and with program, development, and operations leaders across the agency. Promoting Best Practice Actively engage with and honor the unique backgrounds, identities, and experiences of all individuals we serve. Advance the agency's commitment to honoring diverse ethnic and cultural heritages through daily actions that foster genuine belonging. Implement Housing Focused principles, risk management strategies, and high-access services as foundational to our mission. Maintain healthy boundaries using trauma-informed approaches in all interactions. *Must pass a pre-employment background check and drug screening. Education and Experience Bachelor's degree in Accounting, Finance, or a related field required. Master's degree, MBA, CPA, or similar advanced credential preferred. Minimum of ten (10) years of progressive experience in accounting and/or finance required. Minimum of six (6) years of experience in a management role, including direct supervision of staff. Experience working within a nonprofit organization or human services environment preferred. Strong knowledge of Generally Accepted Accounting Principles (GAAP), financial reporting, and audit processes required; nonprofit accounting experience strongly preferred. Demonstrated experience with budgeting, forecasting, grant management, and funder reporting. Proficiency in Microsoft Excel, accounting software, and financial reporting tools required; NetSuite experience strongly preferred. Experience working with diverse and/or vulnerable populations is preferred. Skills and Expectations Ability to lead, mentor, and support a high-performing team with emotional intelligence, fostering collaboration, accountability, and professional growth. Strong strategic thinking skills, with the ability to align financial goals with organizational objectives and translate complex financial information into actionable recommendations. Deep commitment to compliance, internal controls, and ethical financial stewardship, including adherence to regulatory, donor, and funder requirements. Highly organized, self-motivated, and self-directed, with the ability to initiate work, manage competing priorities, meet deadlines, and follow through independently. Strong analytical and problem-solving skills, with the ability to identify issues, evaluate data, recommend solutions, and make sound decisions in complex situations. High attention to detail, ensuring accuracy, consistency, and reliability in financial reporting, documentation, and compliance-related work. Ability to communicate clearly and effectively with staff, leadership, and external stakeholders using professional verbal and written communication. Demonstrated integrity, sound judgment, transparency, and commitment to nonprofit values and ethical leadership. Proficiency in standard computer applications, including email, spreadsheets, and financial systems, with the ability to learn and adapt to new tools as needed. Strong interpersonal skills, with the ability to work effectively with diverse populations and navigate challenging situations with professionalism, empathy, and respect. Provide thoughtful and attentive customer service by communicating clearly and handling difficult situations with professionalism, patience, and empathy. Use basic computer programs (email, spreadsheets, and more) and have strong computer skills. Ability to accept supervision, direction, and feedback with openness. Communicate clearly and effectively with clients, coworkers, and supervisors using verbal and written communication. Physical and Equipment Requirements Ability to lift and move heavy items up to 15 pounds. Ability to sit, stand, and move for at least an hour at a time or more.
    $114.6k yearly Auto-Apply 9d ago
  • Kitchen Staff - Part Time

    The Road Home 4.2company rating

    The Road Home job in Salt Lake City, UT

    Job DescriptionWho We Are The Road Home was founded in 1923 and has been a leader in ending homelessness for over 100 years. We provide emergency shelters, supportive services, and housing-focused-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their communities. The Road Home is an Equal Opportunity Employer Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths. We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion. Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed. JOB SUMMARY At the direction of the Kitchen Manager, the Kitchen Staff will assist in the operation of kitchen duties, including assisting with food planning and preparation, ensuring proper food handling practices, food and kitchen clean-up, and maintaining safe and sanitary conditions of the facilities and equipment. The Kitchen Staff is essential to maintaining a welcoming environment in alignment with The Road Home's mission. *Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. *This is an in-person position. Location Pamela Atkinson Resource Center3380 S 1000 W, South Salt Lake, UT 84119Reports to Kitchen ManagerPosition Status Part-Time Under 25 HoursShift Saturday - Tuesdays (Flexible Days) 1:30 PM - 6:30 PMGrade/Starting Salary Grade 3/$15.75/hour FLSA Status Non-Exempt Essential Duties and Responsibilities Ensure meals are served at scheduled times each day. Collaborate with the Volunteer Coordinator to oversee daily kitchen operations and provide clear direction to volunteers. Instruct volunteers on safe food handling practices and adherence to cleanliness standards, including the proper use of personal protective equipment (PPE) such as hairnets, gloves, and aprons. Maintain and organize kitchen, food storage locations, and all equipment to ensure all is in proper working order and to meet all Health Department standards. Support the Kitchen Manager in maintaining proper food storage and handling procedures to ensure compliance with health and safety regulations across all kitchen and food service areas. Develop positive relationships with centers volunteers, guests, and other agency staff. Act as a member of a cohesive team. Clean and maintain floor drains weekly. Attend mandatory agency trainings, including Trauma-Informed Care, Housing Focused, De-escalation, Suicide Prevention, CPR, and more. Participate in emergency drills and environmental safety activities, as required. Follow all agency protocols for security, safety, and sanitation to maintain a clean and secure environment for guests and staff. *Other duties as assigned. *Reasonable accommodations may be considered to enable all individuals to perform these essential functions, so please still apply. Promoting Best Practice Actively engage with and honor the unique backgrounds, identities, and experiences of all individuals we serve. Advance the agency's commitment to honoring diverse ethnic and cultural heritages through daily actions that foster genuine belonging. Implement Housing Focused principles, risk management strategies, and high-access services as foundational to our mission. Maintain healthy boundaries using trauma-informed approaches in all interactions. *Must pass a pre-employment background check and drug screening. Education and Experience Experience working with diverse and/or vulnerable populations is preferred. High School Diploma or GED preferred. Must have a valid Utah Food Handler permit or be willing to obtain one within 30 days. Skills and Expectations Knowledge of safe food handling, storage, and sanitation practices. Ability to prioritize tasks and work efficiently in a fast-paced environment. Ability to adjust to changing needs and multitask during busy periods. Ability to work both independently on assigned tasks and collaboratively as part of a team. Demonstrate patience and clarity when instructing or guiding volunteers with varying levels of experience. Strong interpersonal skills and ability to work with diverse populations. Provide thoughtful and attentive customer service by communicating clearly and handling difficult situations with professionalism, patience, and empathy. Use basic computer programs (email, spreadsheets, and more) and have basic computer skills. Ability to accept supervision, direction, and feedback with openness. Be reliable, dependable, and consistent in attendance. Physical and Equipment Requirements Ability to lift and move heavy items up to 50 pounds. Ability to sit, stand, and move for at least 2 hours at a time or more. Ability to operate kitchen equipment. Ability to bend, squat, kneel, twist, push, and pull to perform job functions. Ability to safely climb stairs, ladders, and step stools. Wear OSHA-required protective gear for safety. Powered by JazzHR BkLiLdBgcu
    $15.8 hourly 2d ago
  • Accounts Payable / Accounts Receivable Clerk

    The Road Home 4.2company rating

    The Road Home job in Salt Lake City, UT

    Job DescriptionWho We Are The Road Home was founded in 1923 and has been a leader in ending homelessness for over 100 years. We provide emergency shelters, supportive services, and housing-focused-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their communities. The Road Home is an Equal Opportunity Employer Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths. We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion. Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed. BENEFIT SUMMARY The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community. Come be part of the solution. We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week) Health Care Plan (Medical, Dental & Vision) HSA, FSA, HRA (We reimburse part of your deductible!) Retirement Plan (403B with TRH contribution and match) FREE Life Insurance for employees Paid Time Off (Vacation, Sick & 12 Public Holidays) One Floating Holiday Per Year Free Short Term & Long Term Disability Employee Assistance Program Free Training & Development Tuition Assistance for a wide variety of classes! Public Service Loan Forgiveness (PSLF) qualifying agency Job Summary The Accounts Payable (AP)/Accounts Receivable (AR) Clerk supports the Finance & Accounting (F&A) department by accurately processing day-to-day accounts payable and accounts receivable transactions. This role is responsible for invoice entry, payment processing, deposit support, reimbursements, and maintaining complete and well-organized financial documentation in accordance with agency policies and internal controls. The AP/AR Clerk works closely with accounting staff and agency departments to resolve discrepancies, respond to inquiries, and support month-end close, audits, and grant-related reporting in a mission-driven nonprofit environment. *Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. *This is an in-person position. Following the first 6 months of employment, F&A staff are permitted to work from home up to two days per week, but are otherwise expected to be in office at the HQ site (1415 S. Main Street, Salt Lake City, UT 84115). Location Headquarters 1415 S Main Street Salt Lake City, Utah 84115Reports to AP/AR AccountantPosition Status Full-TimeShift Monday-Friday, 40 HoursPay Grade and Starting Rate Grade 7/$20.04FLSA Status Non-Exempt Essential Duties and Responsibilities Process vendor invoices accurately and timely, ensuring proper coding, approvals, and supporting documentation in accordance with agency policies and internal controls. Enter accounts payable transactions into the accounting system, including invoices, credit memos, and adjustments. Prepare and process regular payment batches (ACH and check) following established approval workflows. Review, code, and record credit card transactions, ensuring receipts and documentation are complete and compliant. Process employee reimbursement and advance requests, verifying required documentation and adherence to agency policies. Maintain accurate and up-to-date vendor records, including W-9s, banking information, and compliance verification (e.g., SAM.gov). Respond to vendor inquiries and assist in resolving payment discrepancies in a timely and professional manner. Assist with accounts receivable activities, including identifying, recording, and applying incoming payments, donations, and grant receipts. Support deposit preparation and processing, including remote and/or physical deposits. Enter non-government AR billings, such as tenant rent and related subsidies, and maintain accurate receivable records. Prepare and distribute routine AP and AR reports for review by accounting leadership. Maintain organized and complete AP/AR documentation to support audits, grant reporting, and internal reviews. Assist with month-end and year-end close activities related to AP/AR, including reconciliations and supporting schedules. Provide responsive, customer-focused support to agency staff regarding invoice status, reimbursements, and payment questions. Professional Responsibilities and Expectations Follow direction, priorities, and guidance provided by the Staff Accountant, Senior Accountant, or Controller. Participate in onboarding, training, and ongoing instruction related to accounting systems, procedures, and internal controls. Promptly escalate discrepancies, unusual transactions, or policy questions to supervisory staff. Cooperate with review, approval, and sample testing of AP/AR transactions as part of internal control and compliance processes. Apply feedback and corrective guidance to continuously improve accuracy, timeliness, and compliance. Communicate proactively regarding workload, deadlines, and potential issues that may impact AP/AR processing. Maintain confidentiality, professionalism, and discretion when handling sensitive financial and personnel information. Attend mandatory agency trainings, including Trauma-Informed Care, Housing Focused, De-escalation, Suicide Prevention, CPR, and more. Participate in emergency drills and environmental safety activities, as required. Follow all agency protocols for security, safety, and sanitation to maintain a clean and secure environment for guests and staff. Maintain regular and reliable attendance as an essential function of this position. *Other duties as assigned. *Reasonable accommodations may be considered to enable all individuals to perform these essential functions, so please still apply. Promoting Best Practice Actively engage with and honor the unique backgrounds, identities, and experiences of all individuals we serve. Advance the agency's commitment to honoring diverse ethnic and cultural heritages through daily actions that foster genuine belonging. Implement Housing Focused principles, risk management strategies, and high-access services as foundational to our mission. Maintain healthy boundaries using trauma-informed approaches in all interactions. *Must pass a pre-employment background check and drug screening. Education and Experience Experience working with diverse and/or vulnerable populations is preferred. High school diploma or equivalent required; associate degree in accounting or a related field preferred. A minimum of 2 to 4 years of experience in accounting, bookkeeping, or clerical finance roles. Basic understanding of accounting principles and financial recordkeeping. Proficiency in Microsoft Office applications, including Excel and Word, and general computer literacy preferred. Experience using accounting software required; NetSuite experience preferred. Experience working with grants, government contracts, and/or restricted funding preferred. Prior experience in a nonprofit or human services organization preferred. Skills and Expectations Strong attention to detail, ensuring accurate data entry and reliable financial records with minimal need for correction. Ability to collaborate effectively with finance staff, program teams, and external partners. Customer-service oriented approach when responding to staff, management, and third-party inquiries with professionalism and respect. Ability to navigate difficult situations with professionalism and compassion. Ability to maintain confidentiality and handle sensitive financial and organizational information with discretion. Strong organizational skills, including file management, documentation, and general office procedures such as data compilation, correspondence, and phone communication. Ability to manage multiple tasks, meet deadlines, and maintain well-organized records in a fast-paced environment. Problem-solving skills to identify, investigate, and resolve discrepancies while proposing appropriate solutions. Strong interpersonal skills and ability to work with diverse populations. Provide thoughtful and attentive customer service by communicating clearly and handling difficult situations with professionalism, patience, and empathy. Use basic computer programs (email, spreadsheets, and more) and have strong computer skills. Ability to accept supervision, direction, and feedback with openness. Communicate clearly and effectively with clients, coworkers, and supervisors using verbal and written communication. Physical and Equipment Requirements Ability to lift and move heavy items up to 15 pounds. Ability to sit, stand, and move for at least an hour at a time or more. Powered by JazzHR WeM4bycxpH
    $20 hourly 10d ago
  • Housing Navigator

    The Road Home 4.2company rating

    The Road Home job in Salt Lake City, UT

    Job DescriptionWho We Are The Road Home was founded in 1923 and has been a leader in ending homelessness for over 100 years. We provide emergency shelters, supportive services, and housing-focused-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their communities. The Road Home is an Equal Opportunity Employer Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths. We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion. Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed. BENEFIT SUMMARY The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community. Come be part of the solution. We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week) Health Care Plan (Medical, Dental & Vision) HSA, FSA, HRA (We reimburse part of your deductible!) Retirement Plan (403B with TRH contribution and match) FREE Life Insurance for employees Paid Time Off (Vacation, Sick & 12 Public Holidays) One Floating Holiday Per Year Free Short Term & Long Term Disability Employee Assistance Program Free Training & Development Tuition Assistance for a wide variety of classes! Public Service Loan Forgiveness (PSLF) qualifying agency Job Summary The Housing Navigator for rental assistance programs supports individuals and families experiencing a housing crisis by facilitating access to affordable, permanent housing. This role provides direct housing support through eligibility screening, housing search assistance, landlord engagement, and coordination with case managers and community partners. The Housing Navigator advocates for participants, helps identify appropriate housing options, and assists in navigating interactions with property managers to promote long-term housing stability. *Reasonable accommodations may be considered to enable all individuals to perform these essential functions, so please still apply. *Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. *This is an in-person position that requires occasional local travel. Positions Available 1 Locations Headquarters 1415 S Main Street SLC, UT Shift 9am-5pm Reports to Housing Program Manager Position Status Full-Time Grade, Starting Rate Grade 6, $18.90 FLSA Status Non-Exempt Essential Duties and Responsibilities Complete assessments with individuals and families to determine eligibility for rental assistance programs based on grant-specific criteria (e.g., ESG, CoC, TANF). Assist participants in locating, applying for, and securing safe and affordable housing that meets their needs. Schedule and conduct timely housing quality standard inspections and follow up on landlord corrective actions. Complete unit eligibility paperwork, including rent reasonableness determinations, prior to lease approval and rental assistance. Facilitate lease negotiations and participate in lease signings with participants and case managers to ensure understanding of lease terms and rental assistance. Accurately enter rental calculations, submit payment requests, coordinate payment delivery with landlords, and collaborate with the accounting team to ensure timely and compliant payments. Maintain consistent communication with participants, case managers, and property managers to address housing-related issues. Coordinate with case managers to support participants throughout their housing journey, including facilitating moves and adjusting rental assistance as needed. Ensure eligibility and recertification paperwork is completed and submitted on time to support timely payments and continued program eligibility. Collect, report, and maintain accurate and timely data using approved forms and data management systems (e.g., HMIS), in compliance with agency, state, and federal guidelines. Ensure compliance with all applicable regulations, program guidelines, and agency policies. Participate in regular one-on-one supervision, team meetings, and internal collaboration meetings to ensure coordinated service delivery. Attend mandatory agency trainings, including Trauma-Informed Care, Housing First, De-escalation, Suicide Prevention, CPR, and more. Participate in emergency drills and environmental safety activities, as required. Follow all agency protocols for security, safety, and sanitation to maintain a clean and secure environment for guests and staff. *Other duties as assigned. Additional Job Functions Expand housing access by cultivating relationships with property owners and management companies via outreach and networking opportunities. Support the training and onboarding of new team members by facilitating on-the-job shadowing, instruction, and feedback. Promoting Best Practice Actively engage with and honor the unique backgrounds, identities, and experiences of all individuals we serve. Advance the agency's commitment to honoring diverse ethnic and cultural heritages through daily actions that foster genuine belonging. Implement Housing First principles, harm reduction strategies, and low-barrier services as foundational to our mission. Maintain healthy boundaries using trauma-informed approaches in all interactions. *Must pass a pre-employment background check and drug screening. Education and Experience Experience working with diverse populations is preferred. High school diploma or equivalent. Proficiency in basic computer applications (e.g., email, spreadsheets, file management) is essential, and experience with data entry is preferred. Experience working in housing or a social services field is a plus. Bilingual or multilingual skills are a plus. Skills and Expectations Ability to employ creative solutions to address challenges promptly. Strong organizational skills and ability to prioritize and effectively handle multiple tasks consistently. Demonstrate emotional regulation skills to remain calm and composed during high-pressure situations. Willingness to be a self-directed and proactive member of a team. Strong interpersonal skills and ability to work with diverse populations. Provide excellent customer service by communicating clearly and handling difficult situations with professionalism, patience, and empathy. Proficient in using email, spreadsheets, databases, shared drives, and basic file organization tools. Ability to accept supervision, direction, and feedback with openness. Be reliable, dependable, and consistent in attendance. Physical and Equipment Requirements Ability to lift and move heavy items up to 25 pounds. Ability to sit, stand, and move for at least an hour at a time or more. Ability to use stairs or steps. Wear personal protective equipment for certain job tasks. Must be at least 21 years old, have a valid, unexpired driver's license, and the ability to drive a vehicle, as needed. Access to a personal vehicle is preferred. Powered by JazzHR 280UZ0JeHA
    $34k-39k yearly est. 20d ago
  • TANF Housing Supervisor

    The Road Home 4.2company rating

    The Road Home job in Salt Lake City, UT

    WHO WE ARE The Road Home was founded in 1923 and has been a leader in ending homelessness for over 100 years. We provide emergency shelters, supportive services, and housing-focused-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their communities. The Road Home is an Equal Opportunity Employer Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths. We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion. Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed. Benefits The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community. Come be part of the solution. We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week) Health Care Plan (Medical, Dental & Vision) HSA, FSA, HRA (We reimburse part of your deductible!) Retirement Plan (403B with TRH contribution and match) FREE Life Insurance for employees Paid Time Off (Vacation, Sick & 12 Public Holidays) One Floating Holiday Per Year Free Short Term & Long Term Disability Employee Assistance Program Free Training & Development Tuition Assistance for a wide variety of classes! Public Service Loan Forgiveness (PSLF) qualifying agency JOB SUMMARY The TANF Housing Supervisor supports the Family Housing Program Manager in promoting housing stability for families experiencing homelessness through the administration of the TANF Family Housing Program. This position supervises a team of Housing Assessors and Housing Navigators who assess eligibility, support housing searches and placement, and provide stabilization services. The Supervisor ensures program compliance, manages day-to-day operations, and fosters a trauma-informed, collaborative team culture. The Supervisor will coordinate with the Department of Workforce Services (DWS), oversee data entry and documentation in HMIS, and support staff in navigating complex landlord relationships. *Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. *This is an in-person position that requires travel between various resource centers and shelters. *There may be flexibility for occasional remote work with work plan approval from the Division Director of Housing Opportunities. Location Headquaters 1415 S Main St., Salt Lake City, Utah 84115Reports to Family Housing Program ManagerPosition Status Full-Time Shift Monday - Friday, 40 hours/week Grade and Starting Salary Grade 8/ $22.05/HRFLSA Status Non-Exempt Essential Duties and Responsibilities Supervise TANF Housing Assessors and Navigators, providing daily support, guidance, and accountability. Assign and balance caseloads based on program needs and staff capacity. Review and approve household and unit eligibility determinations. Coordinate and communicate DWS referrals and eligibility updates. Monitor and ensure accurate and timely data entry in HMIS. Track and manage monthly administrative processes, including reassessments. Collaborate with internal and external partners to ensure coordinated service delivery. Respond to urgent housing issues and support staff in crisis resolution. Attend mandatory agency trainings, including Trauma-Informed Care, Housing First, De-escalation, Suicide Prevention, CPR, and more. Participate in emergency drills and environmental safety activities, as required. Follow all agency protocols for security, safety, and sanitation to maintain a clean and secure environment for guests and staff. *Other duties as assigned. *Reasonable accommodations may be considered to enable all individuals to perform these essential functions, so please still apply. Additional Job Functions Hire and train Housing Assessors and Housing Navigators as needed. Conduct regular file audits and provide documentation to the Grants & Compliance Specialist. Provide program updates during Family Rapid Rehousing (FRR) team meetings. Support staff in building and maintaining positive relationships with landlords and property managers. Support staff in building and maintaining positive relationships with landlords and property managers. Supervisor Duties and Responsibilities Provide clear, constructive feedback to staff regularly, fostering growth and accountability. Develop and implement performance improvement plans when needed, with measurable goals, equipping staff with the tools and guidance to achieve success. Hire, train, mentor, and support team members through hands-on guidance and resource sharing. Monitor and ensure completion of all mandatory trainings and promote optional professional development opportunities, while maintaining accurate participation records. Model trauma-informed leadership in all interactions with staff and guests. Delegate tasks effectively while ensuring equitable distribution of workload. Resolve conflicts promptly and professionally, using de-escalation techniques and leading difficult conversations with kindness and directness. Uphold agency policies consistently and lead by example. Collaborate cross-departmentally to align team goals with organizational mission. Track and report on team performance metrics (attendance, outcomes, etc.), as needed. Conduct regular one-on-one meetings with employees to exchange feedback, actively listen, and address professional development needs. Perform employee evaluations as scheduled, offering actionable feedback and tailored support. Advocate for staff needs while balancing operational priorities. Promoting Best Practice Actively engage with and honor the unique backgrounds, identities, and experiences of all individuals we serve. Advance the agency's commitment to honoring diverse ethnic and cultural heritages through daily actions that foster genuine belonging. Implement Housing First principles, harm reduction strategies, and low-barrier services as foundational to our mission. Maintain healthy boundaries using trauma-informed approaches in all interactions. *Must pass a pre-employment background check and drug screening. Education and Experience High school diploma or equivalent required; post-secondary education in Social Work, Human Services, or a related field is a plus. Minimum of 2 years of experience in housing services, homelessness response, or case management. Previous supervisory experience strongly preferred. Experience working with diverse and marginalized populations is preferred and highly valued. Familiarity with TANF, rapid rehousing, or rental assistance programs is a plus. Skills and Expectations Demonstrate creative problem-solving skills and the ability to respond to challenges promptly and effectively. Prioritize and manage multiple tasks consistently in a fast-paced environment. Maintain emotional regulation and professionalism during high-pressure situations, using trauma-informed approaches in all workplace interactions. Exhibit strong interpersonal and leadership skills, with the ability to work respectfully and effectively with individuals from diverse backgrounds. Provide excellent customer service by communicating clearly and handling difficult situations with patience, empathy, and professionalism. Utilize computer programs proficiently, including email, spreadsheets, and databases (e.g., HMIS), with the ability to learn new systems as needed. Accept supervision, direction, and feedback with openness and commitment to growth. Demonstrate reliability, dependability, and consistency in attendance and follow-through. Practice effective time management and organizational skills to meet deadlines and support team operations. Physical and Equipment Requirements Ability to lift and move heavy items up to 25 pounds. Ability to sit, stand, and move for at least an hour at a time or more. Ability to use stairs or steps. Wear protective gear in certain environments for safety. Must be at least 21 years old, have a valid, unexpired driver's license, and the ability to drive a vehicle, as needed.
    $22.1 hourly Auto-Apply 9d ago
  • Facilities Supervisor - FINCH

    The Road Home 4.2company rating

    The Road Home job in South Salt Lake, UT

    Job DescriptionWho We Are The Road Home was founded in 1923 and has been a leader in ending homelessness for over 100 years. We provide emergency shelters, supportive services, and housing-focused-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their communities. The Road Home is an Equal Opportunity Employer Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths. We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion. Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed. BENEFIT SUMMARY The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community. Come be part of the solution. We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week) Health Care Plan (Medical, Dental & Vision) HSA, FSA, HRA (We reimburse part of your deductible!) Retirement Plan (403B with TRH contribution and match) FREE Life Insurance for employees Paid Time Off (Vacation, Sick & 12 Public Holidays) One Floating Holiday Per Year Free Short Term & Long Term Disability Employee Assistance Program Free Training & Development Tuition Assistance for a wide variety of classes! Public Service Loan Forgiveness (PSLF) qualifying agency Job Summary The Facilities Supervisor will oversee the daily maintenance and repair of property, physical buildings, and equipment of the Resource Centers. The Supervisor will ensure appropriate staffing levels for day and swing shifts of the facility and will manage a team of custodial, maintenance, and warehouse staff, including conducting interviews, hiring, and training. The Supervisor will ensure all cleaning, maintenance, inventory control, and other tasks related to facility maintenance are carried out in accordance with agency procedures and through a Trauma-Informed lens. The Supervisor will coordinate the cleaning and maintenance services provided by onsite staff or through sub-contracting with Advantage Services (or others). The selected candidate will provide oversight for warehouse operations including inventory control and accountability of tools and equipment. The Supervisor will assist the Facilities Manager in developing policy and procedures regarding facility operation and maintenance. The Supervisor will attend weekly meetings with the Facilities Manager and will meet bi-weekly with the custodial staff. *Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. *This is an in-person position. Location Family Interim Non-Congregate Children Housing (FINCH) Reports to Facilities ManagerPosition Status Full-TimeShift Monday-Friday, 40 Hours7:30 AM - 4:00 PM Pay Grade and Starting Rate Grade 7/$20.04FLSA Status Exempt Essential Duties and Responsibilities Perform general maintenance, repairs, and minor construction across the resource center property. Develop and implement a preventative maintenance program with the Facilities Manager. Conduct routine inspections and maintenance of building systems and equipment. Manage inventory and procurement of office, custodial, and maintenance supplies. Coordinate with vendors and agencies for equipment servicing and supply distribution. Manage waste disposal systems and pest control in coordination with vendors or partners. Prioritize and respond to incoming work orders efficiently. Maintain warehouse and shop operations, ensuring cleanliness and regulatory compliance. Keep outdoor areas clean, including trash removal and power washing. Maintain landscaping, sprinkler systems, and ensure grounds are presentable year-round as applicable. Ensure winter safety through snow removal and de-icing of sidewalks and parking lots as applicable. Safely operate agency vehicles and equipment; serve as backup driver when needed. Support agency events, trainings, and emergency drills; assist with donation procedures. Follow all safety, sanitation, and security protocols to ensure a safe environment. The Facilities Supervisor is expected to support the maintenance, custodial, and housekeeping team in a variety of activities and projects as needed. The position requires flexibility and willingness to occasionally take on tasks outside of the routine daily operation. *Other duties as assigned. *Reasonable accommodations may be considered to enable all individuals to perform these essential functions, so please still apply. Supervisor Duties and Responsibilities Model trauma-informed leadership in all interactions with staff and guests. Provide clear, constructive feedback to staff regularly, fostering growth and accountability. Hire, train, mentor, and support team members through hands-on guidance and resource sharing. Delegate tasks effectively while ensuring equitable distribution of workload. Resolve conflicts promptly and professionally, using de-escalation techniques and leading difficult conversations with kindness and directness. Uphold agency policies consistently and lead by example. Conduct regular one-on-one meetings with employees to exchange feedback, actively listen, and address professional development needs. Develop and implement performance improvement plans and other corrective actions when needed, with measurable goals, equipping staff with the tools and guidance to achieve success. Collaborate cross-departmentally to align team goals with organizational mission. Monitor and ensure completion of all mandatory training, while maintaining accurate participation records. Track and report on team performance metrics (attendance, outcomes, etc.), as needed. Perform employee evaluations as scheduled, offering actionable feedback and tailored support. Advocate for staff needs while balancing operational priorities. Promoting Best Practice Actively engage with and honor the unique backgrounds, identities, and experiences of all individuals we serve. Advance the agency's commitment to honoring diverse ethnic and cultural heritages through daily actions that foster genuine belonging. Implement Housing Focused principles, risk management strategies, and high-access services as foundational to our mission. Maintain healthy boundaries using trauma-informed approaches in all interactions. *Must pass a pre-employment background check and drug screening. Education and Experience Bilingual in Spanish preferred. Experience working with diverse and/or vulnerable populations is preferred. Three years of the following experience preferred: Minimum of three years' supervisory or managerial experience. Basic understanding of commercial HVAC, plumbing, and electrical. Commercial building equipment upkeep and repair. Material/equipment management and inventory control. Proficient in building maintenance trades. High school diploma/GED required. Completion of vocational/technical school preferred. Skills and Expectations Ensure quality assurance, accurate record keeping, and effective budgeting for maintenance needs. Communicate effectively, professionally, and compassionately, using a Trauma-Informed Care approach. Demonstrate cultural sensitivity and contribute to diversity and inclusion efforts. Adapt to changing priorities with flexibility and a strong work ethic. Maintain positive relationships with guests, staff, vendors, and community partners. Uphold confidentiality, enforce standards, and solve problems creatively. Excellent customer service skills and handling difficult situations. Ability to work independently Strong interpersonal skills and ability to work with diverse populations. Use basic computer programs (email, spreadsheets, and more) and have basic computer skills. Ability to accept supervision, direction, and feedback with openness. Be reliable, dependable, and consistent in attendance. Physical and Equipment Requirements Ability to lift and move heavy items up to 50 pounds. Ability to sit, stand, and move for at least an hour at a time or more. Ability to bend, squat, kneel, twist, push, and pull to perform job functions. Ability to safely climb stairs, ladders, and step stools. Ability to operate equipment and machinery, as needed. Must be at least 21 years old, have a valid, unexpired driver's license, and the ability to drive a vehicle, as needed. Powered by JazzHR du9W5nyZwS
    $20 hourly 13d ago
  • Senior Accountant

    The Road Home 4.2company rating

    The Road Home job in Salt Lake City, UT

    Job DescriptionWho We Are The Road Home was founded in 1923 and has been a leader in ending homelessness for over 100 years. We provide emergency shelters, supportive services, and housing-focused-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their communities. The Road Home is an Equal Opportunity Employer Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths. We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion. Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed. BENEFIT SUMMARY The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community. Come be part of the solution. We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week) Health Care Plan (Medical, Dental & Vision) HSA, FSA, HRA (We reimburse part of your deductible!) Retirement Plan (403B with TRH contribution and match) FREE Life Insurance for employees Paid Time Off (Vacation, Sick & 12 Public Holidays) One Floating Holiday Per Year Free Short Term & Long Term Disability Employee Assistance Program Free Training & Development Tuition Assistance for a wide variety of classes! Public Service Loan Forgiveness (PSLF) qualifying agency Job Summary The Senior Accountant manages core accounting functions within the Finance & Accounting (F&A) department, including general ledger activities, complex journal entries, reconciliations, and month-end and year-end close processes. This role works closely with the Controller to prepare accurate financial statements, ensure compliance with GAAP and nonprofit accounting standards, and maintain strong internal controls. The Senior Accountant plays a key role in restricted fund and grant accounting, audit preparation, and cross-departmental financial coordination, while providing guidance and support to accounting staff in a mission-driven nonprofit environment. *Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. *This is an in-person position. Following the first 6 months of employment, F&A staff are permitted to work from home up to two days per week, but are otherwise expected to be in office at the HQ site (1415 S. Main Street, Salt Lake City, UT 84115). Location Headquarters 1415 S Main Street Salt Lake City, Utah 84115Reports to ControllerPosition Status Full-TimeShift Monday-Friday, 40 HoursPay Grade and Starting Rate Grade 12/ $67,135.00 Yearly FLSA Status Exempt Essential Duties and Responsibilities Maintain ownership of core general ledger functions, including complex journal entries, account analysis, and month-end and year-end close activities. Support the Controller in preparing accurate and timely financial statements, including income statements, balance sheets, and cash flow reports. Perform and review monthly balance sheet and bank reconciliations, investigating and resolving discrepancies in accordance with internal controls. Record and review revenue and expense transactions, including restricted contributions, in-kind donations, and complex or non-routine transactions. Manage accounting for assets and liabilities, including fixed assets, depreciation, prepaid expenses, leases, loans, and other contractual obligations. Review and substantiate payroll- and personnel-related accounting entries, including benefit allocations, accruals, and PTO liabilities. Ensure accurate tracking and reporting of restricted funds, grants, and private contributions in compliance with donor, contractual, and regulatory requirements. Collaborate with Development, Programs, Facilities, and Human Resources to reconcile financial data and ensure accurate cross-departmental reporting. Prepare and review supporting schedules and documentation for audits, grant reporting, and other regulatory or compliance reviews. Assist with annual audit preparation by responding to auditor inquiries and ensuring documentation is complete, accurate, and well organized. Review accounts payable and accounts receivable balances and reports, identifying trends, risks, or discrepancies and recommending corrective actions as needed. Support the Controller with agency-wide financial reporting, variance analysis, and ad hoc financial analysis. Ensure compliance with GAAP, nonprofit accounting standards, and agency financial policies and procedures. Identify opportunities to strengthen accounting processes, documentation, and internal controls, and recommend improvements that enhance accuracy, efficiency, and compliance. Professional and Collaborative Responsibilities Demonstrate trauma-informed principles in all professional interactions, including clear communication, respect, and emotional awareness. Provide guidance, knowledge-sharing, and technical support to accounting team members as appropriate, fostering consistency and learning. Communicate accounting information clearly and professionally to internal partners, supporting informed decision-making. Address questions, discrepancies, or concerns promptly and constructively, using problem-solving and de-escalation skills when needed. Uphold agency policies, ethical standards, and confidentiality expectations, leading by example. Collaborate across departments to align financial practices with program needs and organizational mission. Attend mandatory agency trainings, including Trauma-Informed Care, Housing Focused, De-escalation, Suicide Prevention, CPR, and more. Participate in emergency drills and environmental safety activities, as required. Follow all agency protocols for security, safety, and sanitation to maintain a clean and secure environment for guests and staff. Maintain regular and reliable attendance as an essential function of this position. *Other duties as assigned. *Reasonable accommodations may be considered to enable all individuals to perform these essential functions, so please still apply. Supervisor Duties and Responsibilities Model trauma-informed leadership in all interactions with staff and guests. Provide clear, constructive feedback to staff regularly, fostering growth and accountability. Hire, train, mentor, and support team members through hands-on guidance and resource sharing. Delegate tasks effectively while ensuring equitable distribution of workload. Resolve conflicts promptly and professionally, using de-escalation techniques and leading difficult conversations with kindness and directness. Uphold agency policies consistently and lead by example. Conduct regular one-on-one meetings with employees to exchange feedback, actively listen, and address professional development needs. Develop and implement performance improvement plans and other corrective actions when needed, with measurable goals, equipping staff with the tools and guidance to achieve success. Collaborate cross-departmentally to align team goals with organizational mission. Monitor and ensure completion of all mandatory training, while maintaining accurate participation records. Track and report on team performance metrics (attendance, outcomes, etc.), as needed. Perform employee evaluations as scheduled, offering actionable feedback and tailored support. Advocate for staff needs while balancing operational priorities. Promoting Best Practice Actively engage with and honor the unique backgrounds, identities, and experiences of all individuals we serve. Advance the agency's commitment to honoring diverse ethnic and cultural heritages through daily actions that foster genuine belonging. Implement Housing Focused principles, risk management strategies, and high-access services as foundational to our mission. Maintain healthy boundaries using trauma-informed approaches in all interactions. *Must pass a pre-employment background check and drug screening. Education and Experience Bachelor's degree in Accounting or a related field required; equivalent combination of education and experience considered. Minimum of five (5) years of progressive experience in accounting or finance required. Strong knowledge of Generally Accepted Accounting Principles (GAAP) required; nonprofit accounting experience preferred. Proficiency in Microsoft Excel, Word, and general computer applications required. Experience with accounting software required; NetSuite experience strongly preferred. Experience with grants, government contracts, and/or restricted funding preferred. Experience working in a nonprofit or human services organization preferred. Experience working with diverse and/or vulnerable populations is preferred. Skills and Expectations Ability to work independently and manage priorities effectively. Strong attention to detail, ensuring accurate financial records and reliable data with minimal need for correction. Ability to collaborate effectively with finance staff, program teams, and external partners. Customer-service oriented approach when responding to agency staff, leadership, and external inquiries. Clear and respectful verbal and written communication skills, including the ability to navigate complex or sensitive situations using a trauma-informed lens. Ability to maintain confidentiality and handle sensitive financial information with discretion and integrity. Strong organizational and time-management skills, including the ability to manage multiple priorities and meet deadlines consistently. Ability to identify, analyze, and resolve both routine and complex financial discrepancies, proposing thoughtful solutions when challenges arise. Demonstrated technical competency in analyzing financial data and proactively identifying issues or variances. Awareness of and sensitivity to diverse populations, with the ability to contribute to the Agency's commitment to equity, inclusion, and cultural humility. Strong interpersonal skills and ability to work with diverse populations. Provide thoughtful and attentive customer service by communicating clearly and handling difficult situations with professionalism, patience, and empathy. Use basic computer programs (email, spreadsheets, and more) and have strong computer skills. Ability to accept supervision, direction, and feedback with openness. Communicate clearly and effectively with clients, coworkers, and supervisors using verbal and written communication. Physical and Equipment Requirements Ability to lift and move heavy items up to 15 pounds. Ability to sit, stand, and move for at least an hour at a time or more. Powered by JazzHR GKVoXzVnQJ
    $67.1k yearly 10d ago
  • Resident Advocate - Magnolia

    The Road Home 4.2company rating

    The Road Home job in Salt Lake City, UT

    Who We Are The Road Home was founded in 1923 and has been a leader in ending homelessness for over 100 years. We provide emergency shelters, supportive services, and housing-focused-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their communities. The Road Home is an Equal Opportunity Employer Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths. We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion. Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed. BENEFIT SUMMARY The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community. Come be part of the solution. We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week) Health Care Plan (Medical, Dental & Vision) HSA, FSA, HRA (We reimburse part of your deductible!) Retirement Plan (403B with TRH contribution and match) FREE Life Insurance for employees Paid Time Off (Vacation, Sick & 12 Public Holidays) One Floating Holiday Per Year Free Short Term & Long Term Disability Employee Assistance Program Free Training & Development Tuition Assistance for a wide variety of classes! Public Service Loan Forgiveness (PSLF) qualifying agency Job Summary The Resident Advocate is essential to creating a safe, supportive environment for residents. This role provides compassionate guidance on property rules, assists with conflict resolution, and delivers trauma-informed crisis intervention. Key responsibilities include maintaining accurate documentation, collaborating with community partners, and upholding best practices. The ideal candidate will be highly adaptable, organized, and deeply committed to serving vulnerable populations with professionalism and empathy. *Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. *This is an in-person position. Location Magnolia - 165 S 300 E, SLC UT 84111Reports to Assistant Property Manager & Staff SupportPosition Status Full-Time Shift Grave - 11:00 PM - 7:30 AMGrade and Starting Salary Grade 4/$16.80/hour FLSA Status Non-Exempt Essential Duties and Responsibilities Provide excellent, trauma-informed customer service to residents, their families, guests, donors, vendors, community agencies, and staff. Work effectively with diverse clients by being culturally responsive and approaching individuals from all racial, socio-economic, and ethnic backgrounds with respect and openness. Consistently apply a Trauma-Informed Care perspective when interacting with individuals who have experienced trauma. Provide crisis intervention as needed, including determining when to escalate situations to other staff, administration, or authorities. Provide clear, specific, and consistent information to residents, including instruction on property rules and procedures. Monitor resident activities to ensure the safety and security of residents, volunteers, and staff. Assist in mediating and resolving conflicts that arise among residents. Assist in maintaining a clean and safe facility by identifying special needs and reporting them to a supervisor. Perform regular rounds of the building to proactively check for safety and security concerns. Draft detailed incident reports, maintain accurate records of resident and guest activity, and keep a precise shift log. Attend mandatory agency trainings, including Trauma-Informed Care, Housing Focused, De-escalation, Suicide Prevention, CPR, and more. Participate in emergency drills and environmental safety activities, as required. Follow all agency protocols for security, safety, and sanitation to maintain a clean and secure environment for guests and staff. Maintain regular and reliable attendance as an essential function of this position. *Other duties as assigned. *Reasonable accommodations may be considered to enable all individuals to perform these essential functions, so please still apply. Promoting Best Practice Actively engage with and honor the unique backgrounds, identities, and experiences of all individuals we serve. Advance the agency's commitment to honoring diverse ethnic and cultural heritages through daily actions that foster genuine belonging. Implement Housing Focused principles, risk management strategies, and high-access services as foundational to our mission. Maintain healthy boundaries using trauma-informed approaches in all interactions. *Must pass a pre-employment background check and drug screening. Education and Experience Experience working with diverse and/or vulnerable populations is preferred. High school diploma or GED is preferred. Skills and Expectations Maintain self-regulation and emotional composure in high-stress or crisis situations. Demonstrate strong written communication and precise documentation skills. Accurately document incidents and enter data into relevant databases in a timely manner. Thrive in a fast-paced environment that requires strong multi-tasking skills. Employ strong conflict de-escalation and mediation techniques to resolve disputes peacefully and effectively. Strong interpersonal skills and ability to work with diverse populations. Provide thoughtful and attentive customer service by communicating clearly and handling difficult situations with professionalism, patience, and empathy. Use basic computer programs (email, spreadsheets, and more) and have basic computer skills. Ability to accept supervision, direction, and feedback with openness. Communicate clearly and effectively with clients, coworkers, and supervisors using verbal and written communication. Physical and Equipment Requirements Ability to lift and move heavy items up to 25 pounds. Ability to sit, stand, and move for at least an hour at a time or more. Ability to bend, squat, kneel, twist, push, and pull to perform job functions. Ability to use stairs or steps. Wear OSHA-required protective gear for safety.
    $16.8 hourly Auto-Apply 5d ago
  • Housekeeping - Medically Vulnerable Population

    The Road Home 4.2company rating

    The Road Home job in Sandy, UT

    WHO WE ARE The Road Home was founded in 1923 and has been a leader in the endeavor to end homelessness for over 100 years. We provide low-barrier emergency shelters, supportive services, and housing-focused-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their community. The Road Home is an Equal Opportunity Employer Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths. We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion. Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed. BENEFIT SUMMARY The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community. Come be part of the solution. We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week) Health Care Plan (Medical, Dental & Vision) HSA, FSA, HRA (We reimburse part of your deductible!) Retirement Plan (403B with TRH contribution and match) FREE Life Insurance for employees Paid Time Off (Vacation, Sick & 12 Public Holidays) One Floating Holiday Per Year Free Short Term & Long Term Disability Employee Assistance Program Free Training & Development Tuition Assistance for a wide variety of classes! Public Service Loan Forgiveness (PSLF) qualifying agency Job Summary The Housekeeping team member is essential to creating a clean, safe, and dignified environment for guests and staff. This role performs critical tasks including managing linen services, processing donations, performing housekeeping tasks, and maintaining the cleanliness of restrooms and common areas. Through regular guest interaction, this position upholds safety and sanitation protocols, responds to emergencies, and reports maintenance needs, directly supporting The Road Home's mission. *Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. *This is an in-person position. Location Medically Vulnerable Population (MVP) Family Interim Non-Congregate Children Housing (FINCH) Reports to Facilities SupervisorPosition Status Full-TimeShift Wednesday - Sunday 3:00 PM - 11:30 PMPay Grade and Starting Rate Grade 3/$15.75FLSA Status Non-Exempt Duties and Responsibilities Coordinate the laundering of all motel linens to ensure a daily supply of fresh bedding for guests. Assist with collecting and sorting motel donations for facility and guest use, maintaining professional, respectful, and gracious interactions with donors at all times. Perform basic cleaning of guest rooms, common areas, and offices, including: sweeping, mopping, cleaning toilets/showers/sinks, emptying trash, managing biohazards, cleaning mirrors, wiping counters, changing linens, and maintaining all areas to established standards. Perform daily restroom maintenance to ensure cleanliness, full stocking, and operational function by identifying needs, restocking supplies, and collaborating with management and maintenance staff. Conduct continuous rounds of motel property to ensure safe operation and respond appropriately to any issues when needed. Engage frequently with guests, staff, volunteers, and visitors in a professional manner. Address and respond promptly to the needs of guests, staff, volunteers, and visitors. Perform comprehensive floor care and maintenance, including cleaning, preparing, stripping, scraping, waxing, buffing, and resurfacing. Vacuum all areas, including offices, hallways, conference rooms, common areas, and guest rooms. Clean interior and exterior windows as required. Report necessary repairs to the maintenance team and motel management. Monitor and respond to inappropriate behavior by enforcing rules, regulating guest actions, and requesting staff assistance when necessary. Report any illicit activity to security or designated staff, providing oversight to help prevent theft, smoking, and other negative behaviors. Report all incidents of damage, theft, or other issues to appropriate supervisors or department heads. Attend mandatory agency trainings, including Trauma-Informed Care, Housing Focused, De-escalation, Suicide Prevention, CPR, and more. Participate in emergency drills and environmental safety activities, as required. Follow all agency protocols for security, safety, and sanitation to maintain a clean and secure environment for guests and staff. Education and Experience Experience working with diverse and/or vulnerable populations is preferred. High school diploma or GED preferred. Previous housekeeping, custodial, or service industry experience preferred. Skills and Expectations Ability to work independently and use sound judgment to make decisions. Willingness to have conversations with clients about housing. Must be motivated to ensure a positive environment and satisfaction for guests and staff. Consistently follow all safety practices and procedures while having a safety-conscious mindset. Effectively prioritize and manage multiple tasks in a fast-paced environment. Ability to handle minor complaints, suggestions, and feedback from guests and staff in a calm, professional, and respectful manner. Ability to remain focused on the job while dealing with interruptions from guests and/or other employee contact. Ability to employ creative solutions and good judgment to address challenges promptly. Strong interpersonal skills and ability to work with diverse populations. Provide thoughtful and attentive customer service by communicating clearly and handling difficult situations with professionalism, patience, and empathy. Use basic computer programs (email, spreadsheets, and more) and have basic computer skills. Ability to accept supervision, direction, and feedback with openness. Be reliable, dependable, and consistent in attendance. Physical and Equipment Requirements Ability to lift and move heavy items and equipment up to 50 pounds. Ability to sit, stand, and move for at least an hour at a time or more. Ability to bend, squat, kneel, twist, push, and pull to perform job functions. Ability to use stairs or steps. Ability to safely climb stairs, ladders, and step stools. Wear OSHA-required protective gear for safety.
    $15.8 hourly Auto-Apply 60d+ ago
  • Maintenance Technician

    The Road Home 4.2company rating

    The Road Home job in Salt Lake City, UT

    Job DescriptionWho We Are The Road Home was founded in 1923 and has been a leader in the endeavor to end homelessness for over 100 years. We provide low-barrier emergency shelters, supportive services, and housing-focused-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their community. The Road Home is an Equal Opportunity Employer Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths. We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion. Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed. BENEFIT SUMMARY The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community. Come be part of the solution. We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week) Health Care Plan (Medical, Dental & Vision) HSA, FSA, HRA (We reimburse part of your deductible!) Retirement Plan (403B with TRH contribution and match) FREE Life Insurance for employees Paid Time Off (Vacation, Sick & 12 Public Holidays) One Floating Holiday Per Year Free Short Term & Long Term Disability Employee Assistance Program Free Training & Development Tuition Assistance for a wide variety of classes! Public Service Loan Forgiveness (PSLF) qualifying agency Job Summary Serve as a Property Maintenance and Repair Technician. Provide basic general maintenance and repair functions, under the supervision and guidance of experienced maintenance personnel, for our Homeless Resource Center programs. Assist in property operations including inventory control and accountability of tools and equipment. * Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions, so please still apply *Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. Location Varies Reports to Facilities Supervisor Position Status Full-Time Shift Monday - Friday, 40 Hours Pay Grade and Starting Rate Grade 6, $18.90/hour FLSA Status Non-Exempt Property Maintenance: Perform maintenance, repair and minor construction for Homeless Resource Center facilities. Work includes, but is not limited to: Electrical, mechanical, plumbing, carpentry, masonry, landscaping, painting and general custodial duties such as trashing out rooms and cleaning. Assist team in developing an effective property-specific preventive maintenance program and perform preventive maintenance on property equipment, e.g., routine physical inspections, air filter cleaning and replacement, lubrication, system monitoring, component repair and replacement and general property maintenance and upkeep as required. Shop Management: Assist supervisor with management of property operations storage and workspaces, including inventory control and storage. Comply with public health, safety and fire regulations. Assist in maintaining properties in an orderly, neat and clean manner. Routinely ensure work area is clean after use. Abide by and implement property security measures. Move and place furniture, appliances and other items within the properties as required. Vehicle and Equipment Operation and Maintenance: Safely operate truck, passenger vans other Agency vehicles and equipment as required. Perform routine preventive maintenance and repair. Maintain vehicles, equipment and tools in good working condition. Identify vehicles, tools and equipment requiring repair and replacement. Fuel, clean and wash vehicles and equipment as required. Follow established tool accountability and inventory control measures and procedures. Transportation: Perform transportation, delivery, moving, pick up, loading/unloading and installation of household items, appliances and other items. Drive, as necessary, any Agency vehicle. Other duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Education and Experience High School Diploma/GED required Minimum two years of the following preferred: HVAC Carpentry and/or construction Mechanical and plumbing Electrical Automotive and general light equipment repair preferred Required Skills and Abilities Record keeping Effective communication and interpersonal skills Flexible and tolerant of changing priorities Ability to work independently within social service organization Service-oriented Strong work ethic Able to maintain confidentiality Ability to work with diverse populations Must have a current valid driver's license and be insurable on the agency policy Ability to work from a Trauma-Informed Care framework. Demonstrated awareness of and sensitivity to diverse populations. Ability to contribute to the agency's commitment to enhancing awareness and appreciation of diverse ethnic and cultural heritages. Must pass a pre-employment background check and drug screen. Physical and Equipment Requirements Must be able to lift 50+ pounds Must be able to operate agency vehicles Must be able to meet the physical demands of the outlined duties and responsibilities Powered by JazzHR WHOTKsNQQ3
    $18.9 hourly 28d ago
  • Kitchen Team Lead - Pamela Atkinson Resource Center

    The Road Home 4.2company rating

    The Road Home job in Salt Lake City, UT

    Who We Are The Road Home was founded in 1923 and has been a leader in ending homelessness for over 100 years. We provide emergency shelters, supportive services, and housing-focused-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their communities. The Road Home is an Equal Opportunity Employer Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths. We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion. Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed. BENEFIT SUMMARY The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community. Come be part of the solution. We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week) Health Care Plan (Medical, Dental & Vision) HSA, FSA, HRA (We reimburse part of your deductible!) Retirement Plan (403B with TRH contribution and match) FREE Life Insurance for employees Paid Time Off (Vacation, Sick & 12 Public Holidays) One Floating Holiday Per Year Free Short Term & Long Term Disability Employee Assistance Program Free Training & Development Tuition Assistance for a wide variety of classes! Public Service Loan Forgiveness (PSLF) qualifying agency Job Summary The Kitchen Team Lead assists in the daily operation of the kitchen, including food planning, preparation, ensuring proper food handling, food and kitchen clean-up, and maintaining safe and sanitary conditions of the facilities and equipment. This position provides critical leadership support by supervising staff and directing meal service, clean-up, and daily assignments in the Kitchen Manager's absence. The role requires a deep commitment to the mission of serving adults and families experiencing homelessness at The Road Home. *Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. *This is an in-person position. Location Pamela Atkinson Resource Center 3380 S 1000 W, South Salt Lake, UT 84119 Reports to Kitchen Manager Position Status Full-Time Grade, Salary Rate Grade 3, $16.75/HR FLSA Status Non-Exempt Shift Wednesday - Sunday, 10 AM - 6:30 PM Essential Duties and Responsibilities Assist in regulating activities in the kitchen, ensuring rules and procedures are followed. Support the Kitchen Manager in daily operations and act as the lead supervisor for kitchen staff when the manager is not present. Assist in resolving conflicts with guests when necessary. Assist in developing menu plans in collaboration with delivered meals. Ensure meals are served at scheduled times each day. Provide proper training to Kitchen Staff. Collaborate with the Volunteer Coordinator to direct kitchen volunteers. Direct and support kitchen volunteers in all duties, ensuring adherence to cleanliness standards and teaching safe food handling practices, including the proper use of personal protective equipment (PPE) such as hairnets, gloves, and aprons. Assists Kitchen Manager in inventory and reports. Provide clear and specific information to guests and instruct them on kitchen expectations in a kind, compassionate, and Trauma Informed way. Maintain an organized kitchen, food storage locations, and all equipment to ensure all is in proper working order and to meet all Health Department standards. Assist with the oversight of food storage and food handling practices to maintain the kitchen and food service areas according to safe food handling regulations. Develop positive relationships with centers volunteers, guests, and other agency staff. Attend mandatory agency trainings, including Trauma-Informed Care, Housing Focused, De-escalation, Suicide Prevention, CPR, and more. Participate in emergency drills and environmental safety activities, as required. Follow all agency protocols for security, safety, and sanitation to maintain a clean and secure environment for guests and staff. *Other duties as assigned. *Reasonable accommodations may be considered to enable all individuals to perform these essential functions, so please still apply. Promoting Best Practice Actively engage with and honor the unique backgrounds, identities, and experiences of all individuals we serve. Advance the agency's commitment to honoring diverse ethnic and cultural heritages through dailactions that foster genuine belonging. Implement Housing Focused principles, risk management strategies, and high-access services as foundational to our mission. Maintain healthy boundaries using trauma-informed approaches in all interactions. *Must pass a pre-employment background check and drug screening. Education and Experience Experience working with diverse and/or vulnerable populations is preferred. High School Diploma or GED preferred. Skills and Expectations Act as a member of a cohesive team and be a strong team player. Ability to communicate effectively and handle difficult situations with professionalism, compassion, and from a Trauma Informed Care perspective. Ability to evaluate own performance to increase effectiveness as the Team Lead. Ability to prioritize tasks and be flexible in responding to changes. Willing to obtain a Food Handlers Permit/or ServSafe certification within the first 30 days of employment. Strong interpersonal skills and ability to work with diverse populations. Provide thoughtful and attentive customer service by communicating clearly and handling difficult situations with professionalism, patience, and empathy. Use basic computer programs (email, spreadsheets, and more) and have basic computer skills. Ability to accept supervision, direction, and feedback with openness. Be reliable, dependable, and consistent in attendance. Physical and Equipment Requirements Ability to lift and move heavy items up to 50 pounds. Ability to sit, stand, and move for at least an hour at a time or more. Ability to bend, squat, kneel, twist, push, and pull to perform job functions. Ability to safely climb stairs, ladders, and step stools. Ability to operate kitchen equipment. Must be at least 21 years old, have a valid, unexpired driver's license, and the ability to drive a vehicle, as needed.
    $16.8 hourly Auto-Apply 12d ago
  • Housing Advocate

    The Road Home 4.2company rating

    The Road Home job in Salt Lake City, UT

    Who We Are The Road Home was founded in 1923 and has been a leader in the endeavor to end homelessness for over 100 years. We provide low-barrier emergency shelters, supportive services, and housing-focused-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their community. The Road Home is an Equal Opportunity Employer Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths. We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion. Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed. The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community. Come be part of the solution. We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week) Health Care Plan (Medical, Dental & Vision) HSA, FSA, HRA (We reimburse part of your deductible!) Retirement Plan (403B with TRH contribution and match) FREE Life Insurance for employees Paid Time Off (Vacation, Sick & 12 Public Holidays) One Floating Holiday Per Year Free Short Term & Long Term Disability Employee Assistance Program Free Training & Development Tuition Assistance for a wide variety of classes! Public Service Loan Forgiveness (PSLF) qualifying agency JOB SUMMARY The Housing Advocate team member provides compassionate and professional support to individuals experiencing homelessness, ensuring they receive the resources and assistance needed during their stay. This role requires strong communication, crisis intervention skills, the ability to regulate activities within the shelter, collaboration with emergency services, and a commitment to maintaining a safe and welcoming environment. Advocates observe shelter operations, maintain professional boundaries, and assist with facility upkeep while providing clear guidance to vulnerable guests. Successful candidates will serve as a trusted point of contact for guests and collaborate with guests, staff, and community partners while upholding trauma-informed care. LocationGail Miller Resource Center (GMRC) Medically Vulnerable Population (MVP) Connie Crosby Resource Center (MFRC) Pamela Atkinson Resource Center (PARC) Family Interim Non-Congregate Children's Housing (FINCH) Reports to Housing Advocate SupervisorPosition Status Full-Time, Part-TimeShift Day Shift (7:00am-3:30pm), Swing Shift (3:00pm-11:30pm) Graveyard Shift (11:00pm-7:30am) Pay Grade and Starting Salary Grade 4, $16.80/hour FLSA Status Non-Exempt Essential Duties and Responsibilities Operate as part of a team that strives to serve the unsheltered in our community while working together with multiple shelter departments. Deliver respectful, trauma-informed customer service to guests accessing shelter and needing resources. Uphold shelter guidelines and procedures and help regulate activities at the shelter. Provide specific information about guidelines and procedures with clear communication. Maintain a clean, safe, and organized facility by performing routine cleaning tasks, including sweeping, mopping, and sanitizing bio spills, identifying and reporting special needs to supervisors, and preparing workspaces for the next shift. Support pest control efforts, as needed. Assist in dorm cleaning and guest belonging management, including bagging and moving clients' belongings. Answer phones, take messages, and respond to the public with direct inquiries. Follow and support the instructions of the Shift Supervisor and Team Lead. Document incident reports, guests stay, bed management, and maintain accurate records. Ability to train other staff members, as assigned and needed. Attend mandatory agency trainings, including Trauma-Informed Care, Housing Focused, De-escalation, Suicide Prevention, CPR, and more. Participate in emergency drills and environmental safety activities, as required. Follow all agency protocols for security, safety, and sanitation to maintain a clean and secure environment for guests and staff. *Other duties as assigned. *Reasonable accommodations may be considered to enable all individuals to perform these essential functions, so please still apply. As an Advocate, you will be trained to: Assist and resolve conflicts among guests using de-escalation techniques. Document incident reports. Maintain records of resident stays and maintain an accurate shelter log using excel and other computer programs. Collaborate with EMS and Law Enforcement during crises to provide support to our guests. Work with and assist vulnerable populations with dignity and respect. Promoting Best Practice Actively engage with and honor the unique backgrounds, identities, and experiences of all individuals we serve. Advance the agency's commitment to honoring diverse ethnic and cultural heritages through daily actions that foster genuine belonging. Implement Housing Focused principles, risk management strategies, and high-access services a foundational to our mission. Maintain healthy boundaries using trauma-informed approaches in all interactions. *Must pass a pre-employment background check and drug screening. Education and Experience High School Diploma or GED preferred. Experience working with diverse and/or vulnerable populations preferred. Skills and Expectations Demonstrate emotional regulation skills to remain calm and composed during high-pressure situations, maintaining professionalism in all workplace interactions. Manage multiple tasks calmly in a fast-paced and unpredictable environment. Make thoughtful decisions using sound judgment. Learn and apply healthy and appropriate boundary-setting with guests with respect. Respect, be culturally responsive, and engage with people of all races, socio-economic status, and backgrounds. Collaborate and engage effectively in a diverse and dynamic team. Ability to actively listen, show empathy, and offer support to guests. Commit to learning Trauma-Informed Care practices. Strong interpersonal skills and ability to work with diverse populations. Provide thoughtful and attentive customer service by communicating clearly and handling difficult situations with professionalism, patience, and empathy. Use basic computer programs (email, spreadsheets, and more) and have basic computer skills. Ability to accept supervision, direction, and feedback with openness. Be reliable, dependable, and consistent in attendance. Physical and Equipment Requirements Ability to lift and move heavy items up to 50 pounds, including guests' belongings. Ability to sit, stand, and move for at least an hour at a time or more. Ability to bend, squat, kneel, twist, push, and pull to perform job functions. Ability to use stairs or steps. Wear OSHA-required protective gear for safety.
    $16.8 hourly Auto-Apply 18d ago
  • Director of Finance and Accounting

    The Road Home 4.2company rating

    The Road Home job in Salt Lake City, UT

    Job DescriptionWho We Are The Road Home was founded in 1923 and has been a leader in ending homelessness for over 100 years. We provide emergency shelters, supportive services, and housing-focused-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their communities. The Road Home is an Equal Opportunity Employer Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths. We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion. Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed. BENEFIT SUMMARY The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community. Come be part of the solution. We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week) Health Care Plan (Medical, Dental & Vision) HSA, FSA, HRA (We reimburse part of your deductible!) Retirement Plan (403B with TRH contribution and match) FREE Life Insurance for employees Paid Time Off (Vacation, Sick & 12 Public Holidays) One Floating Holiday Per Year Free Short Term & Long Term Disability Employee Assistance Program Free Training & Development Tuition Assistance for a wide variety of classes! Public Service Loan Forgiveness (PSLF) qualifying agency Job Summary The Director of Finance & Accounting (F&A) oversees the daily operations of the agency's finance and accounting functions and serves as a key partner to the CFO in long-term financial planning, risk management, and organizational decision-making. This role provides leadership for the F&A department, ensuring accurate financial reporting, strong internal controls, and compliance with applicable regulations, contracts, and funder requirements. The Director of F&A translates organizational strategy and financial priorities into effective systems, processes, and work plans; leads and supports finance staff; and collaborates closely with agency leadership, program teams, and external partners to promote fiscal stewardship and support mission-driven outcomes. *Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. *This is an in-person position. Following the first 6 months of employment, F&A staff are permitted to work from home up to two days per week, but are otherwise expected to be in office at the HQ site (1415 S. Main Street, Salt Lake City, UT 84115). Location Headquarters 1415 S Main Street Salt Lake City, Utah 84115Reports to Chief Financial OfficerPosition Status Full-TimeShift Monday-Friday, 40 HoursPay Grade and Starting Rate Grade 18/ $114,635.00FLSA Status Exempt Essential Duties and Responsibilities Oversee the day-to-day operations of the Finance & Accounting department, ensuring accurate, timely, and compliant financial management across the agency. Serve as the functional lead for F&A, translating organizational strategy and CFO direction into clear processes, work plans, and deliverables. Oversee month-end and year-end close processes, ensuring deadlines are met and financial records are complete, accurate, and well documented. Review and approve financial statements, analyses, and supporting documentation prepared by the Controller to ensure accuracy, clarity, and compliance with GAAP. Lead the preparation and distribution of internal financial reports, including budget-to-actuals, variance analyses, and forecasts, for agency leadership and program teams. Oversee the preparation and submission of external financial reports required by funders, grantors, and contracting partners. Support the CFO in annual budgeting and forecasting by coordinating departmental inputs, reviewing assumptions, and consolidating program and grant budgets. Oversee cash flow monitoring and management in collaboration with the Controller, including review of cash forecasts and oversight of routine transactions. Ensure proper recognition, tracking, and reporting of restricted funds, grants, and contracts in accordance with funder requirements and internal policies. Lead coordination of the annual audit and related finance workstreams, serving as the primary internal point of contact for auditors and internal stakeholders. Oversee finance-related tax and regulatory filings, including IRS Form 990 and other required reports, in coordination with external advisors as needed. Ensure ongoing compliance with federal, state, and local regulations, as well as agency financial policies, procedures, and internal controls. Identify opportunities to strengthen financial systems, processes, and reporting tools, and support the implementation of improvements that enhance efficiency, transparency, and internal controls. Attend mandatory agency trainings, including Trauma-Informed Care, Housing Focused, De-escalation, Suicide Prevention, CPR, and more. Participate in emergency drills and environmental safety activities, as required. Follow all agency protocols for security, safety, and sanitation to maintain a clean and secure environment for guests and staff. Maintain regular and reliable attendance as an essential function of this position. *Other duties as assigned. *Reasonable accommodations may be considered to enable all individuals to perform these essential functions, so please still apply. Supervisor Duties and Responsibilities Model trauma-informed leadership in all interactions with staff and guests. Provide clear, constructive feedback to staff regularly, fostering growth and accountability. Hire, train, mentor, and support team members through hands-on guidance and resource sharing. Delegate tasks effectively while ensuring equitable distribution of workload. Resolve conflicts promptly and professionally, using de-escalation techniques and leading difficult conversations with kindness and directness. Uphold agency policies consistently and lead by example. Conduct regular one-on-one meetings with employees to exchange feedback, actively listen, and address professional development needs. Develop and implement performance improvement plans and other corrective actions when needed, with measurable goals, equipping staff with the tools and guidance to achieve success. Collaborate cross-departmentally to align team goals with organizational mission. Monitor and ensure completion of all mandatory training, while maintaining accurate participation records. Track and report on team performance metrics (attendance, outcomes, etc.), as needed. Perform employee evaluations as scheduled, offering actionable feedback and tailored support. Advocate for staff needs while balancing operational priorities. Additional Role-Specific Supervisory Responsibilities Directly supervise the Controller and Grants Accounting Supervisor, providing clear expectations, guidance, and accountability for their respective areas of responsibility. Establish and maintain clear work plans, priorities, and deadlines across the Finance & Accounting team to ensure timely completion of core financial processes. Provide technical coaching and mentorship to finance staff, supporting professional growth, cross-training, and continuous improvement. Oversee onboarding and ongoing development of Finance & Accounting staff to ensure strong technical competency and alignment with agency values and practices. Support hiring, performance management, and corrective actions for finance staff in collaboration with the CFO and Human Resources. Promote a culture of accuracy, documentation, accountability, and continuous improvement within the Finance & Accounting team. Ensure effective communication and collaboration within the Finance & Accounting department and with program, development, and operations leaders across the agency. Promoting Best Practice Actively engage with and honor the unique backgrounds, identities, and experiences of all individuals we serve. Advance the agency's commitment to honoring diverse ethnic and cultural heritages through daily actions that foster genuine belonging. Implement Housing Focused principles, risk management strategies, and high-access services as foundational to our mission. Maintain healthy boundaries using trauma-informed approaches in all interactions. *Must pass a pre-employment background check and drug screening. Education and Experience Bachelor's degree in Accounting, Finance, or a related field required. Master's degree, MBA, CPA, or similar advanced credential preferred. Minimum of ten (10) years of progressive experience in accounting and/or finance required. Minimum of six (6) years of experience in a management role, including direct supervision of staff. Experience working within a nonprofit organization or human services environment preferred. Strong knowledge of Generally Accepted Accounting Principles (GAAP), financial reporting, and audit processes required; nonprofit accounting experience strongly preferred. Demonstrated experience with budgeting, forecasting, grant management, and funder reporting. Proficiency in Microsoft Excel, accounting software, and financial reporting tools required; NetSuite experience strongly preferred. Experience working with diverse and/or vulnerable populations is preferred. Skills and Expectations Ability to lead, mentor, and support a high-performing team with emotional intelligence, fostering collaboration, accountability, and professional growth. Strong strategic thinking skills, with the ability to align financial goals with organizational objectives and translate complex financial information into actionable recommendations. Deep commitment to compliance, internal controls, and ethical financial stewardship, including adherence to regulatory, donor, and funder requirements. Highly organized, self-motivated, and self-directed, with the ability to initiate work, manage competing priorities, meet deadlines, and follow through independently. Strong analytical and problem-solving skills, with the ability to identify issues, evaluate data, recommend solutions, and make sound decisions in complex situations. High attention to detail, ensuring accuracy, consistency, and reliability in financial reporting, documentation, and compliance-related work. Ability to communicate clearly and effectively with staff, leadership, and external stakeholders using professional verbal and written communication. Demonstrated integrity, sound judgment, transparency, and commitment to nonprofit values and ethical leadership. Proficiency in standard computer applications, including email, spreadsheets, and financial systems, with the ability to learn and adapt to new tools as needed. Strong interpersonal skills, with the ability to work effectively with diverse populations and navigate challenging situations with professionalism, empathy, and respect. Provide thoughtful and attentive customer service by communicating clearly and handling difficult situations with professionalism, patience, and empathy. Use basic computer programs (email, spreadsheets, and more) and have strong computer skills. Ability to accept supervision, direction, and feedback with openness. Communicate clearly and effectively with clients, coworkers, and supervisors using verbal and written communication. Physical and Equipment Requirements Ability to lift and move heavy items up to 15 pounds. Ability to sit, stand, and move for at least an hour at a time or more. Powered by JazzHR ORq4JPaPwr
    $114.6k yearly 10d ago
  • Kitchen Staff - Part Time

    The Road Home 4.2company rating

    The Road Home job in Salt Lake City, UT

    Who We Are The Road Home was founded in 1923 and has been a leader in ending homelessness for over 100 years. We provide emergency shelters, supportive services, and housing-focused-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their communities. The Road Home is an Equal Opportunity Employer Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths. We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion. Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed. JOB SUMMARY At the direction of the Kitchen Manager, the Kitchen Staff will assist in the operation of kitchen duties, including assisting with food planning and preparation, ensuring proper food handling practices, food and kitchen clean-up, and maintaining safe and sanitary conditions of the facilities and equipment. The Kitchen Staff is essential to maintaining a welcoming environment in alignment with The Road Home's mission. *Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. *This is an in-person position. Location Pamela Atkinson Resource Center3380 S 1000 W, South Salt Lake, UT 84119Reports to Kitchen ManagerPosition Status Part-Time Under 25 HoursShift Saturday - Tuesdays (Flexible Days) 1:30 PM - 6:30 PMGrade/Starting Salary Grade 3/$15.75/hour FLSA Status Non-Exempt Essential Duties and Responsibilities Ensure meals are served at scheduled times each day. Collaborate with the Volunteer Coordinator to oversee daily kitchen operations and provide clear direction to volunteers. Instruct volunteers on safe food handling practices and adherence to cleanliness standards, including the proper use of personal protective equipment (PPE) such as hairnets, gloves, and aprons. Maintain and organize kitchen, food storage locations, and all equipment to ensure all is in proper working order and to meet all Health Department standards. Support the Kitchen Manager in maintaining proper food storage and handling procedures to ensure compliance with health and safety regulations across all kitchen and food service areas. Develop positive relationships with centers volunteers, guests, and other agency staff. Act as a member of a cohesive team. Clean and maintain floor drains weekly. Attend mandatory agency trainings, including Trauma-Informed Care, Housing Focused, De-escalation, Suicide Prevention, CPR, and more. Participate in emergency drills and environmental safety activities, as required. Follow all agency protocols for security, safety, and sanitation to maintain a clean and secure environment for guests and staff. *Other duties as assigned. *Reasonable accommodations may be considered to enable all individuals to perform these essential functions, so please still apply. Promoting Best Practice Actively engage with and honor the unique backgrounds, identities, and experiences of all individuals we serve. Advance the agency's commitment to honoring diverse ethnic and cultural heritages through daily actions that foster genuine belonging. Implement Housing Focused principles, risk management strategies, and high-access services as foundational to our mission. Maintain healthy boundaries using trauma-informed approaches in all interactions. *Must pass a pre-employment background check and drug screening. Education and Experience Experience working with diverse and/or vulnerable populations is preferred. High School Diploma or GED preferred. Must have a valid Utah Food Handler permit or be willing to obtain one within 30 days. Skills and Expectations Knowledge of safe food handling, storage, and sanitation practices. Ability to prioritize tasks and work efficiently in a fast-paced environment. Ability to adjust to changing needs and multitask during busy periods. Ability to work both independently on assigned tasks and collaboratively as part of a team. Demonstrate patience and clarity when instructing or guiding volunteers with varying levels of experience. Strong interpersonal skills and ability to work with diverse populations. Provide thoughtful and attentive customer service by communicating clearly and handling difficult situations with professionalism, patience, and empathy. Use basic computer programs (email, spreadsheets, and more) and have basic computer skills. Ability to accept supervision, direction, and feedback with openness. Be reliable, dependable, and consistent in attendance. Physical and Equipment Requirements Ability to lift and move heavy items up to 50 pounds. Ability to sit, stand, and move for at least 2 hours at a time or more. Ability to operate kitchen equipment. Ability to bend, squat, kneel, twist, push, and pull to perform job functions. Ability to safely climb stairs, ladders, and step stools. Wear OSHA-required protective gear for safety.
    $15.8 hourly Auto-Apply 60d+ ago
  • Accounts Payable / Accounts Receivable Clerk

    The Road Home 4.2company rating

    The Road Home job in Salt Lake City, UT

    Who We Are The Road Home was founded in 1923 and has been a leader in ending homelessness for over 100 years. We provide emergency shelters, supportive services, and housing-focused-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their communities. The Road Home is an Equal Opportunity Employer Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths. We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion. Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed. BENEFIT SUMMARY The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community. Come be part of the solution. We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week) Health Care Plan (Medical, Dental & Vision) HSA, FSA, HRA (We reimburse part of your deductible!) Retirement Plan (403B with TRH contribution and match) FREE Life Insurance for employees Paid Time Off (Vacation, Sick & 12 Public Holidays) One Floating Holiday Per Year Free Short Term & Long Term Disability Employee Assistance Program Free Training & Development Tuition Assistance for a wide variety of classes! Public Service Loan Forgiveness (PSLF) qualifying agency Job Summary The Accounts Payable (AP)/Accounts Receivable (AR) Clerk supports the Finance & Accounting (F&A) department by accurately processing day-to-day accounts payable and accounts receivable transactions. This role is responsible for invoice entry, payment processing, deposit support, reimbursements, and maintaining complete and well-organized financial documentation in accordance with agency policies and internal controls. The AP/AR Clerk works closely with accounting staff and agency departments to resolve discrepancies, respond to inquiries, and support month-end close, audits, and grant-related reporting in a mission-driven nonprofit environment. *Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. *This is an in-person position. Following the first 6 months of employment, F&A staff are permitted to work from home up to two days per week, but are otherwise expected to be in office at the HQ site (1415 S. Main Street, Salt Lake City, UT 84115). Location Headquarters 1415 S Main Street Salt Lake City, Utah 84115Reports to AP/AR AccountantPosition Status Full-TimeShift Monday-Friday, 40 HoursPay Grade and Starting Rate Grade 7/$20.04FLSA Status Non-Exempt Essential Duties and Responsibilities Process vendor invoices accurately and timely, ensuring proper coding, approvals, and supporting documentation in accordance with agency policies and internal controls. Enter accounts payable transactions into the accounting system, including invoices, credit memos, and adjustments. Prepare and process regular payment batches (ACH and check) following established approval workflows. Review, code, and record credit card transactions, ensuring receipts and documentation are complete and compliant. Process employee reimbursement and advance requests, verifying required documentation and adherence to agency policies. Maintain accurate and up-to-date vendor records, including W-9s, banking information, and compliance verification (e.g., SAM.gov). Respond to vendor inquiries and assist in resolving payment discrepancies in a timely and professional manner. Assist with accounts receivable activities, including identifying, recording, and applying incoming payments, donations, and grant receipts. Support deposit preparation and processing, including remote and/or physical deposits. Enter non-government AR billings, such as tenant rent and related subsidies, and maintain accurate receivable records. Prepare and distribute routine AP and AR reports for review by accounting leadership. Maintain organized and complete AP/AR documentation to support audits, grant reporting, and internal reviews. Assist with month-end and year-end close activities related to AP/AR, including reconciliations and supporting schedules. Provide responsive, customer-focused support to agency staff regarding invoice status, reimbursements, and payment questions. Professional Responsibilities and Expectations Follow direction, priorities, and guidance provided by the Staff Accountant, Senior Accountant, or Controller. Participate in onboarding, training, and ongoing instruction related to accounting systems, procedures, and internal controls. Promptly escalate discrepancies, unusual transactions, or policy questions to supervisory staff. Cooperate with review, approval, and sample testing of AP/AR transactions as part of internal control and compliance processes. Apply feedback and corrective guidance to continuously improve accuracy, timeliness, and compliance. Communicate proactively regarding workload, deadlines, and potential issues that may impact AP/AR processing. Maintain confidentiality, professionalism, and discretion when handling sensitive financial and personnel information. Attend mandatory agency trainings, including Trauma-Informed Care, Housing Focused, De-escalation, Suicide Prevention, CPR, and more. Participate in emergency drills and environmental safety activities, as required. Follow all agency protocols for security, safety, and sanitation to maintain a clean and secure environment for guests and staff. Maintain regular and reliable attendance as an essential function of this position. *Other duties as assigned. *Reasonable accommodations may be considered to enable all individuals to perform these essential functions, so please still apply. Promoting Best Practice Actively engage with and honor the unique backgrounds, identities, and experiences of all individuals we serve. Advance the agency's commitment to honoring diverse ethnic and cultural heritages through daily actions that foster genuine belonging. Implement Housing Focused principles, risk management strategies, and high-access services as foundational to our mission. Maintain healthy boundaries using trauma-informed approaches in all interactions. *Must pass a pre-employment background check and drug screening. Education and Experience Experience working with diverse and/or vulnerable populations is preferred. High school diploma or equivalent required; associate degree in accounting or a related field preferred. A minimum of 2 to 4 years of experience in accounting, bookkeeping, or clerical finance roles. Basic understanding of accounting principles and financial recordkeeping. Proficiency in Microsoft Office applications, including Excel and Word, and general computer literacy preferred. Experience using accounting software required; NetSuite experience preferred. Experience working with grants, government contracts, and/or restricted funding preferred. Prior experience in a nonprofit or human services organization preferred. Skills and Expectations Strong attention to detail, ensuring accurate data entry and reliable financial records with minimal need for correction. Ability to collaborate effectively with finance staff, program teams, and external partners. Customer-service oriented approach when responding to staff, management, and third-party inquiries with professionalism and respect. Ability to navigate difficult situations with professionalism and compassion. Ability to maintain confidentiality and handle sensitive financial and organizational information with discretion. Strong organizational skills, including file management, documentation, and general office procedures such as data compilation, correspondence, and phone communication. Ability to manage multiple tasks, meet deadlines, and maintain well-organized records in a fast-paced environment. Problem-solving skills to identify, investigate, and resolve discrepancies while proposing appropriate solutions. Strong interpersonal skills and ability to work with diverse populations. Provide thoughtful and attentive customer service by communicating clearly and handling difficult situations with professionalism, patience, and empathy. Use basic computer programs (email, spreadsheets, and more) and have strong computer skills. Ability to accept supervision, direction, and feedback with openness. Communicate clearly and effectively with clients, coworkers, and supervisors using verbal and written communication. Physical and Equipment Requirements Ability to lift and move heavy items up to 15 pounds. Ability to sit, stand, and move for at least an hour at a time or more.
    $20 hourly Auto-Apply 9d ago
  • Senior Accountant

    The Road Home 4.2company rating

    The Road Home job in Salt Lake City, UT

    Who We Are The Road Home was founded in 1923 and has been a leader in ending homelessness for over 100 years. We provide emergency shelters, supportive services, and housing-focused-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their communities. The Road Home is an Equal Opportunity Employer Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths. We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion. Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed. BENEFIT SUMMARY The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community. Come be part of the solution. We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week) Health Care Plan (Medical, Dental & Vision) HSA, FSA, HRA (We reimburse part of your deductible!) Retirement Plan (403B with TRH contribution and match) FREE Life Insurance for employees Paid Time Off (Vacation, Sick & 12 Public Holidays) One Floating Holiday Per Year Free Short Term & Long Term Disability Employee Assistance Program Free Training & Development Tuition Assistance for a wide variety of classes! Public Service Loan Forgiveness (PSLF) qualifying agency Job Summary The Senior Accountant manages core accounting functions within the Finance & Accounting (F&A) department, including general ledger activities, complex journal entries, reconciliations, and month-end and year-end close processes. This role works closely with the Controller to prepare accurate financial statements, ensure compliance with GAAP and nonprofit accounting standards, and maintain strong internal controls. The Senior Accountant plays a key role in restricted fund and grant accounting, audit preparation, and cross-departmental financial coordination, while providing guidance and support to accounting staff in a mission-driven nonprofit environment. *Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. *This is an in-person position. Following the first 6 months of employment, F&A staff are permitted to work from home up to two days per week, but are otherwise expected to be in office at the HQ site (1415 S. Main Street, Salt Lake City, UT 84115). Location Headquarters 1415 S Main Street Salt Lake City, Utah 84115Reports to ControllerPosition Status Full-TimeShift Monday-Friday, 40 HoursPay Grade and Starting Rate Grade 12/ $67,135.00 Yearly FLSA Status Exempt Essential Duties and Responsibilities Maintain ownership of core general ledger functions, including complex journal entries, account analysis, and month-end and year-end close activities. Support the Controller in preparing accurate and timely financial statements, including income statements, balance sheets, and cash flow reports. Perform and review monthly balance sheet and bank reconciliations, investigating and resolving discrepancies in accordance with internal controls. Record and review revenue and expense transactions, including restricted contributions, in-kind donations, and complex or non-routine transactions. Manage accounting for assets and liabilities, including fixed assets, depreciation, prepaid expenses, leases, loans, and other contractual obligations. Review and substantiate payroll- and personnel-related accounting entries, including benefit allocations, accruals, and PTO liabilities. Ensure accurate tracking and reporting of restricted funds, grants, and private contributions in compliance with donor, contractual, and regulatory requirements. Collaborate with Development, Programs, Facilities, and Human Resources to reconcile financial data and ensure accurate cross-departmental reporting. Prepare and review supporting schedules and documentation for audits, grant reporting, and other regulatory or compliance reviews. Assist with annual audit preparation by responding to auditor inquiries and ensuring documentation is complete, accurate, and well organized. Review accounts payable and accounts receivable balances and reports, identifying trends, risks, or discrepancies and recommending corrective actions as needed. Support the Controller with agency-wide financial reporting, variance analysis, and ad hoc financial analysis. Ensure compliance with GAAP, nonprofit accounting standards, and agency financial policies and procedures. Identify opportunities to strengthen accounting processes, documentation, and internal controls, and recommend improvements that enhance accuracy, efficiency, and compliance. Professional and Collaborative Responsibilities Demonstrate trauma-informed principles in all professional interactions, including clear communication, respect, and emotional awareness. Provide guidance, knowledge-sharing, and technical support to accounting team members as appropriate, fostering consistency and learning. Communicate accounting information clearly and professionally to internal partners, supporting informed decision-making. Address questions, discrepancies, or concerns promptly and constructively, using problem-solving and de-escalation skills when needed. Uphold agency policies, ethical standards, and confidentiality expectations, leading by example. Collaborate across departments to align financial practices with program needs and organizational mission. Attend mandatory agency trainings, including Trauma-Informed Care, Housing Focused, De-escalation, Suicide Prevention, CPR, and more. Participate in emergency drills and environmental safety activities, as required. Follow all agency protocols for security, safety, and sanitation to maintain a clean and secure environment for guests and staff. Maintain regular and reliable attendance as an essential function of this position. *Other duties as assigned. *Reasonable accommodations may be considered to enable all individuals to perform these essential functions, so please still apply. Supervisor Duties and Responsibilities Model trauma-informed leadership in all interactions with staff and guests. Provide clear, constructive feedback to staff regularly, fostering growth and accountability. Hire, train, mentor, and support team members through hands-on guidance and resource sharing. Delegate tasks effectively while ensuring equitable distribution of workload. Resolve conflicts promptly and professionally, using de-escalation techniques and leading difficult conversations with kindness and directness. Uphold agency policies consistently and lead by example. Conduct regular one-on-one meetings with employees to exchange feedback, actively listen, and address professional development needs. Develop and implement performance improvement plans and other corrective actions when needed, with measurable goals, equipping staff with the tools and guidance to achieve success. Collaborate cross-departmentally to align team goals with organizational mission. Monitor and ensure completion of all mandatory training, while maintaining accurate participation records. Track and report on team performance metrics (attendance, outcomes, etc.), as needed. Perform employee evaluations as scheduled, offering actionable feedback and tailored support. Advocate for staff needs while balancing operational priorities. Promoting Best Practice Actively engage with and honor the unique backgrounds, identities, and experiences of all individuals we serve. Advance the agency's commitment to honoring diverse ethnic and cultural heritages through daily actions that foster genuine belonging. Implement Housing Focused principles, risk management strategies, and high-access services as foundational to our mission. Maintain healthy boundaries using trauma-informed approaches in all interactions. *Must pass a pre-employment background check and drug screening. Education and Experience Bachelor's degree in Accounting or a related field required; equivalent combination of education and experience considered. Minimum of five (5) years of progressive experience in accounting or finance required. Strong knowledge of Generally Accepted Accounting Principles (GAAP) required; nonprofit accounting experience preferred. Proficiency in Microsoft Excel, Word, and general computer applications required. Experience with accounting software required; NetSuite experience strongly preferred. Experience with grants, government contracts, and/or restricted funding preferred. Experience working in a nonprofit or human services organization preferred. Experience working with diverse and/or vulnerable populations is preferred. Skills and Expectations Ability to work independently and manage priorities effectively. Strong attention to detail, ensuring accurate financial records and reliable data with minimal need for correction. Ability to collaborate effectively with finance staff, program teams, and external partners. Customer-service oriented approach when responding to agency staff, leadership, and external inquiries. Clear and respectful verbal and written communication skills, including the ability to navigate complex or sensitive situations using a trauma-informed lens. Ability to maintain confidentiality and handle sensitive financial information with discretion and integrity. Strong organizational and time-management skills, including the ability to manage multiple priorities and meet deadlines consistently. Ability to identify, analyze, and resolve both routine and complex financial discrepancies, proposing thoughtful solutions when challenges arise. Demonstrated technical competency in analyzing financial data and proactively identifying issues or variances. Awareness of and sensitivity to diverse populations, with the ability to contribute to the Agency's commitment to equity, inclusion, and cultural humility. Strong interpersonal skills and ability to work with diverse populations. Provide thoughtful and attentive customer service by communicating clearly and handling difficult situations with professionalism, patience, and empathy. Use basic computer programs (email, spreadsheets, and more) and have strong computer skills. Ability to accept supervision, direction, and feedback with openness. Communicate clearly and effectively with clients, coworkers, and supervisors using verbal and written communication. Physical and Equipment Requirements Ability to lift and move heavy items up to 15 pounds. Ability to sit, stand, and move for at least an hour at a time or more.
    $67.1k yearly Auto-Apply 9d ago
  • Housing Navigator

    The Road Home 4.2company rating

    The Road Home job in Salt Lake City, UT

    Who We Are The Road Home was founded in 1923 and has been a leader in ending homelessness for over 100 years. We provide emergency shelters, supportive services, and housing-focused-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their communities. The Road Home is an Equal Opportunity Employer Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths. We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion. Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed. BENEFIT SUMMARY The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community. Come be part of the solution. We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week) Health Care Plan (Medical, Dental & Vision) HSA, FSA, HRA (We reimburse part of your deductible!) Retirement Plan (403B with TRH contribution and match) FREE Life Insurance for employees Paid Time Off (Vacation, Sick & 12 Public Holidays) One Floating Holiday Per Year Free Short Term & Long Term Disability Employee Assistance Program Free Training & Development Tuition Assistance for a wide variety of classes! Public Service Loan Forgiveness (PSLF) qualifying agency Job Summary The Housing Navigator for rental assistance programs supports individuals and families experiencing a housing crisis by facilitating access to affordable, permanent housing. This role provides direct housing support through eligibility screening, housing search assistance, landlord engagement, and coordination with case managers and community partners. The Housing Navigator advocates for participants, helps identify appropriate housing options, and assists in navigating interactions with property managers to promote long-term housing stability. *Reasonable accommodations may be considered to enable all individuals to perform these essential functions, so please still apply. *Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. *This is an in-person position that requires occasional local travel. Positions Available 1 Locations Headquarters 1415 S Main Street SLC, UT Shift 9am-5pm Reports to Housing Program Manager Position Status Full-Time Grade, Starting Rate Grade 6, $18.90 FLSA Status Non-Exempt Essential Duties and Responsibilities Complete assessments with individuals and families to determine eligibility for rental assistance programs based on grant-specific criteria (e.g., ESG, CoC, TANF). Assist participants in locating, applying for, and securing safe and affordable housing that meets their needs. Schedule and conduct timely housing quality standard inspections and follow up on landlord corrective actions. Complete unit eligibility paperwork, including rent reasonableness determinations, prior to lease approval and rental assistance. Facilitate lease negotiations and participate in lease signings with participants and case managers to ensure understanding of lease terms and rental assistance. Accurately enter rental calculations, submit payment requests, coordinate payment delivery with landlords, and collaborate with the accounting team to ensure timely and compliant payments. Maintain consistent communication with participants, case managers, and property managers to address housing-related issues. Coordinate with case managers to support participants throughout their housing journey, including facilitating moves and adjusting rental assistance as needed. Ensure eligibility and recertification paperwork is completed and submitted on time to support timely payments and continued program eligibility. Collect, report, and maintain accurate and timely data using approved forms and data management systems (e.g., HMIS), in compliance with agency, state, and federal guidelines. Ensure compliance with all applicable regulations, program guidelines, and agency policies. Participate in regular one-on-one supervision, team meetings, and internal collaboration meetings to ensure coordinated service delivery. Attend mandatory agency trainings, including Trauma-Informed Care, Housing First, De-escalation, Suicide Prevention, CPR, and more. Participate in emergency drills and environmental safety activities, as required. Follow all agency protocols for security, safety, and sanitation to maintain a clean and secure environment for guests and staff. *Other duties as assigned. Additional Job Functions Expand housing access by cultivating relationships with property owners and management companies via outreach and networking opportunities. Support the training and onboarding of new team members by facilitating on-the-job shadowing, instruction, and feedback. Promoting Best Practice Actively engage with and honor the unique backgrounds, identities, and experiences of all individuals we serve. Advance the agency's commitment to honoring diverse ethnic and cultural heritages through daily actions that foster genuine belonging. Implement Housing First principles, harm reduction strategies, and low-barrier services as foundational to our mission. Maintain healthy boundaries using trauma-informed approaches in all interactions. *Must pass a pre-employment background check and drug screening. Education and Experience Experience working with diverse populations is preferred. High school diploma or equivalent. Proficiency in basic computer applications (e.g., email, spreadsheets, file management) is essential, and experience with data entry is preferred. Experience working in housing or a social services field is a plus. Bilingual or multilingual skills are a plus. Skills and Expectations Ability to employ creative solutions to address challenges promptly. Strong organizational skills and ability to prioritize and effectively handle multiple tasks consistently. Demonstrate emotional regulation skills to remain calm and composed during high-pressure situations. Willingness to be a self-directed and proactive member of a team. Strong interpersonal skills and ability to work with diverse populations. Provide excellent customer service by communicating clearly and handling difficult situations with professionalism, patience, and empathy. Proficient in using email, spreadsheets, databases, shared drives, and basic file organization tools. Ability to accept supervision, direction, and feedback with openness. Be reliable, dependable, and consistent in attendance. Physical and Equipment Requirements Ability to lift and move heavy items up to 25 pounds. Ability to sit, stand, and move for at least an hour at a time or more. Ability to use stairs or steps. Wear personal protective equipment for certain job tasks. Must be at least 21 years old, have a valid, unexpired driver's license, and the ability to drive a vehicle, as needed. Access to a personal vehicle is preferred.
    $34k-39k yearly est. Auto-Apply 19d ago
  • Resident Advocate

    The Road Home 4.2company rating

    The Road Home job in Salt Lake City, UT

    WHO WE ARE The Road Home was founded in 1923 and has been a leader in ending homelessness for over 100 years. We provide emergency shelters, supportive services, and housing-focused-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their communities. The Road Home is an Equal Opportunity Employer Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths. We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion. Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed. BENEFITS The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community. Come be part of the solution. We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week) Health Care Plan (Medical, Dental & Vision) HSA, FSA, HRA (We reimburse part of your deductible!) Retirement Plan (403B with TRH contribution and match) FREE Life Insurance for employees Paid Time Off (Vacation, Sick & 12 Public Holidays) One Floating Holiday Per Year Free Short Term & Long Term Disability Employee Assistance Program Free Training & Development Tuition Assistance for a wide variety of classes! Public Service Loan Forgiveness (PSLF) qualifying agency Job Summary The Resident Advocate is essential to creating a safe, supportive environment for residents. This role provides compassionate guidance on property rules, assists with conflict resolution, and delivers trauma-informed crisis intervention. Key responsibilities include maintaining accurate documentation, collaborating with community partners, and upholding best practices. The ideal candidate will be highly adaptable, organized, and deeply committed to serving vulnerable populations with professionalism and empathy. *Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. *This is an in-person position. Location Palmer CourtReports to Assistant Property Manager & Staff SupervisorPosition Status Full-Time , Part- TimeShift Day Shift 7:00AM-3:30PM Grave Shift 11PM-7:30AM Pay Grade and Starting Rate Grade 4/$16.80/hour FLSA Status Non-Exempt Essential Duties and Responsibilities Provide excellent, trauma-informed customer service to residents, their families, guests, donors, vendors, community agencies, and staff. Work effectively with diverse clients by being culturally responsive and approaching individuals from all racial, socio-economic, and ethnic backgrounds with respect and openness. Consistently apply a Trauma-Informed Care perspective when interacting with individuals who have experienced trauma. Provide crisis intervention as needed, including determining when to escalate situations to other staff, administration, or authorities. Provide clear, specific, and consistent information to residents, including instruction on property rules and procedures. Monitor resident activities to ensure the safety and security of residents, volunteers, and staff. Assist in mediating and resolving conflicts that arise among residents. Assist in maintaining a clean and safe facility by identifying special needs and reporting them to a supervisor. Perform regular rounds of the building to proactively check for safety and security concerns. Draft detailed incident reports, maintain accurate records of resident and guest activity, and keep a precise shift log. Attend mandatory agency trainings, including Trauma-Informed Care, Housing Focused, De-escalation, Suicide Prevention, CPR, and more. Participate in emergency drills and environmental safety activities, as required. Follow all agency protocols for security, safety, and sanitation to maintain a clean and secure environment for guests and staff. *Other duties as assigned. *Reasonable accommodations may be considered to enable all individuals to perform these essential functions, so please still apply. Promoting Best Practice Actively engage with and honor the unique backgrounds, identities, and experiences of all individuals we serve. Advance the agency's commitment to honoring diverse ethnic and cultural heritages through daily actions that foster genuine belonging. Implement Housing Focused principles, risk management strategies, and high-access services as foundational to our mission. Maintain healthy boundaries using trauma-informed approaches in all interactions. *Must pass a pre-employment background check and drug screening. Education and Experience Experience working with diverse and/or vulnerable populations is preferred. High school diploma or GED is preferred. Skills and Expectations Maintain self-regulation and emotional composure in high-stress or crisis situations. Demonstrate strong written communication and precise documentation skills. Accurately document incidents and enter data into relevant databases in a timely manner. Thrive in a fast-paced environment that requires strong multi-tasking skills. Employ strong conflict de-escalation and mediation techniques to resolve disputes peacefully and effectively. Strong interpersonal skills and ability to work with diverse populations. Provide thoughtful and attentive customer service by communicating clearly and handling difficult situations with professionalism, patience, and empathy. Use basic computer programs (email, spreadsheets, and more) and have basic computer skills. Ability to accept supervision, direction, and feedback with openness. Be reliable, dependable, and consistent in attendance. Physical and Equipment Requirements Ability to lift and move heavy items up to 25 pounds. Ability to sit, stand, and move for at least an hour at a time or more. Ability to bend, squat, kneel, twist, push, and pull to perform job functions. Ability to use stairs or steps. Wear OSHA-required protective gear for safety.
    $16.8 hourly Auto-Apply 60d+ ago

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