Relationship Manager jobs at The Rogers Company

If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter's Careers. As a Full Time Sales Manager, you will be the first face of the brand for growing families. You'll congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and all the big and little moments on their parenting journey. We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educate themselves and their team on product styles, features, and benefits. What we love about Carter's: Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands. Carter's is the #1 most-purchased children's clothing brand.* We've become an industry leader by providing quality - from the first Original Bodysuit to the lasting careers we offer our team. We've kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What's not to love? Benefits we love: Schedules that fit your life. Maintaining balance is important to us, which is why your schedule will allow you to focus on all aspects of your life. Benefits and perks that make life better, including health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more! Education “Advance You” Program, which helps you earn a GED or a bachelor's degree tuition-free or learn English as a second language! Paid time off, holidays, and parental leave, as well as adoption assistance, charitable matching gifts, and much more! The opportunity to build skills and grow as an individual. We provide professional and personal development to shape your career. Development programs to help you grow in your current role and beyond. Whether you're looking to join us for a short while or a long-term career, you will grow at Carter's. What You'll Do: Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14 Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits Maintain a genuine customer focus on the sales floor Foster a positive, safe, and inclusive environment for employees and customers Consistently model service standards and omni-channel experience while coaching others to success Lead and execute an assigned business focus area through planning and detailed follow through Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution Utilize customer feedback to identify areas of opportunity to implement actions to drive results Build customer loyalty through Company sponsored programs, including credit Offer consistent, in the moment feedback to store team and raise performance concerns to Store Manager Recognize exceptional performance through positive reinforcement and appreciation Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls Qualities we'd love in a candidate: A positive and solutions-oriented mindset Effective and professional verbal and written communication skills The ability to manage multiple tasks at once Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.) A variety of skills and experiences A high school diploma or GED You can: Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling Stand or walk for extended periods of time; climb up and down a ladder Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week Carter's for all: Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran). NOTE: This is all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter's may reasonably alter your duties, responsibilities, job title, and location Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter's Careers. As a Part Time Sales Manager, you will be the first face of the brand for growing families. You'll congratulate new parents and grandparents, the first to introduce our new baby essentials, and the first to help prep for the first day of school, and all the big and little moments in their parenting journey. We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and their team on product styles, features, and benefits. What we love about Carter's: Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands. Carter's is the #1 most-purchased children's clothing brand.* We've become an industry leader by providing quality - from the first Original Bodysuit to the lasting careers we offer our team. We've kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What's not to love? Benefits we love: Schedules that fit your life. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool. Benefits and perks that make life better, including part-time health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more! Advance You Program helps earn a GED or a bachelor's degree tuition-free or learn English as a second language! The opportunity to learn and build skills and grow as an individual. We provide professional and personal development to help shape your career. Development programs to help you grow in your current role and beyond. Whether you're looking to join us for a season or a long-term career, you can grow at Carter's. What You'll Do: Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14 Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits Maintain a genuine customer focus on the sales floor Foster a positive, safe, and inclusive environment for employees and customers Consistently model service standards and omni-channel experience while coaching others to success Lead and execute an assigned business focus area through planning and detailed follow through Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution Utilize customer feedback to identify areas of opportunity to implement actions to drive results Build customer loyalty through Company sponsored programs, including credit Offer consistent, in the moment feedback to store team and raise performance concerns to Store Manager Recognize exceptional performance through positive reinforcement and appreciation Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls Qualities we'd love in a candidate: A positive and solutions-oriented mindset Effective and professional verbal and written communication skills The ability to manage multiple tasks at once Proficient Computer and technology skills (Outlook, Excel, Web navigation, etc.) A variety of skills and experiences A high school diploma or GED You can: Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling Stand or walk for extended periods of time; climb up and down a ladder Provide availability that may include days, nights, weekends, and holidays as scheduled Carter's for all: Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran). NOTE: This is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter's may reasonably alter your duties, responsibilities, job title, and location. Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter's Careers. As a Full Time Sales Manager, you will be the first face of the brand for growing families. You'll congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and all the big and little moments on their parenting journey. We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educate themselves and their team on product styles, features, and benefits. What we love about Carter's: Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands. Carter's is the #1 most-purchased children's clothing brand.* We've become an industry leader by providing quality - from the first Original Bodysuit to the lasting careers we offer our team. We've kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What's not to love? Benefits we love: Schedules that fit your life. Maintaining balance is important to us, which is why your schedule will allow you to focus on all aspects of your life. Benefits and perks that make life better, including health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more! Education “Advance You” Program, which helps you earn a GED or a bachelor's degree tuition-free or learn English as a second language! Paid time off, holidays, and parental leave, as well as adoption assistance, charitable matching gifts, and much more! The opportunity to build skills and grow as an individual. We provide professional and personal development to shape your career. Development programs to help you grow in your current role and beyond. Whether you're looking to join us for a short while or a long-term career, you will grow at Carter's. What You'll Do: Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14 Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits Maintain a genuine customer focus on the sales floor Foster a positive, safe, and inclusive environment for employees and customers Consistently model service standards and omni-channel experience while coaching others to success Lead and execute an assigned business focus area through planning and detailed follow through Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution Utilize customer feedback to identify areas of opportunity to implement actions to drive results Build customer loyalty through Company sponsored programs, including credit Offer consistent, in the moment feedback to store team and raise performance concerns to Store Manager Recognize exceptional performance through positive reinforcement and appreciation Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls Qualities we'd love in a candidate: A positive and solutions-oriented mindset Effective and professional verbal and written communication skills The ability to manage multiple tasks at once Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.) A variety of skills and experiences A high school diploma or GED You can: Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling Stand or walk for extended periods of time; climb up and down a ladder Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week Carter's for all: Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran). NOTE: This is all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter's may reasonably alter your duties, responsibilities, job title, and location Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter's Careers. As a Part Time Sales Manager, you will be the first face of the brand for growing families. You'll congratulate new parents and grandparents, the first to introduce our new baby essentials, and the first to help prep for the first day of school, and all the big and little moments in their parenting journey. We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and their team on product styles, features, and benefits. What we love about Carter's: Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands. Carter's is the #1 most-purchased children's clothing brand.* We've become an industry leader by providing quality - from the first Original Bodysuit to the lasting careers we offer our team. We've kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What's not to love? Benefits we love: Schedules that fit your life. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool. Benefits and perks that make life better, including part-time health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more! Advance You Program helps earn a GED or a bachelor's degree tuition-free or learn English as a second language! The opportunity to learn and build skills and grow as an individual. We provide professional and personal development to help shape your career. Development programs to help you grow in your current role and beyond. Whether you're looking to join us for a season or a long-term career, you can grow at Carter's. What You'll Do: Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14 Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits Maintain a genuine customer focus on the sales floor Foster a positive, safe, and inclusive environment for employees and customers Consistently model service standards and omni-channel experience while coaching others to success Lead and execute an assigned business focus area through planning and detailed follow through Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution Utilize customer feedback to identify areas of opportunity to implement actions to drive results Build customer loyalty through Company sponsored programs, including credit Offer consistent, in the moment feedback to store team and raise performance concerns to Store Manager Recognize exceptional performance through positive reinforcement and appreciation Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls Qualities we'd love in a candidate: A positive and solutions-oriented mindset Effective and professional verbal and written communication skills The ability to manage multiple tasks at once Proficient Computer and technology skills (Outlook, Excel, Web navigation, etc.) A variety of skills and experiences A high school diploma or GED You can: Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling Stand or walk for extended periods of time; climb up and down a ladder Provide availability that may include days, nights, weekends, and holidays as scheduled Carter's for all: Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran). NOTE: This is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter's may reasonably alter your duties, responsibilities, job title, and location. Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter's Careers. As a Part Time Sales Manager, you will be the first face of the brand for growing families. You'll congratulate new parents and grandparents, the first to introduce our new baby essentials, and the first to help prep for the first day of school, and all the big and little moments in their parenting journey. We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and their team on product styles, features, and benefits. What we love about Carter's: Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands. Carter's is the #1 most-purchased children's clothing brand.* We've become an industry leader by providing quality - from the first Original Bodysuit to the lasting careers we offer our team. We've kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter's career doesn't feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What's not to love? Benefits we love: Schedules that fit your life. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool. Benefits and perks that make life better, including mental health benefits, a 30% discount on our brands, referral bonuses, and much more! Advance You Program helps earn a GED or a bachelor's degree tuition-free or learn English as a second language! The opportunity to learn and build skills and grow as an individual. We provide professional and personal development to help shape your career. Development programs to help you grow in your current role and beyond. Whether you're looking to join us for a season or a long-term career, you can grow at Carter's. What You'll Do: Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14 Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits Maintain a genuine customer focus on the sales floor Foster a positive, safe, and inclusive environment for employees and customers Consistently model service standards and omni-channel experience while coaching others to success Lead and execute an assigned business focus area through planning and detailed follow through Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution Utilize customer feedback to identify areas of opportunity to implement actions to drive results Build customer loyalty through Company sponsored programs, including credit Offer consistent, in the moment feedback to store team and raise performance concerns to Store Manager Recognize exceptional performance through positive reinforcement and appreciation Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls Qualities we'd love in a candidate: A positive and solutions-oriented mindset Effective and professional verbal and written communication skills The ability to manage multiple tasks at once Proficient Computer and technology skills (Outlook, Excel, Web navigation, etc.) A variety of skills and experiences A high school diploma or GED You can: Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling Stand or walk for extended periods of time; climb up and down a ladder Provide availability that may include days, nights, weekends, and holidays as scheduled Carter's for all: Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran). NOTE: This is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter's may reasonably alter your duties, responsibilities, job title, and location. Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

The Toughest Job, But with the Most Reward - Becoming a Genesis MVP! We're on the hunt for a Sales mastermind! (aka Store Manager/Regional Manager), an MVP that can lead through teamwork, motivation and positive energy and who is ready to start a role that will take everything you've got! MVPs are passionate about what they do and never settle for anything less than the absolute BEST. MVPs are team players! MVPs are self-starters! Genesis Diamonds has been redefining the jewelry experience since 2004, bringing unmatched value, education, and selection to Tennessee, Ohio, and Kentucky. With one of the region's largest collections of loose and mounted GIA-certified diamonds, as well as exclusive designs from the world's top brands, we've built a reputation as the premier destination for fine jewelry. We're proud to be the Official Jeweler of the Tennessee Titans and The Louisville Cardinals, and to have been voted “Best Jewelry Store” and “Best Place to Buy an Engagement Ring” by our community for 15 years and counting. Beyond our showrooms, we are committed to being deeply involved in our local communities, as well as give back through partnerships with organizations like Make-A-Wish Mid-South & The Unbridled Foundation. At Genesis Diamonds, our mission is simple: empower customers with knowledge, offer the very best in quality and value, and create a joyful, memorable shopping experience. Salary Range: $80,000 - $400,000 per year DOE What does a typical day at Genesis look like? You will be on the floor constantly. You will be inspiring, coaching, supporting your team, all while you are working alongside them. You'll be cultivating deep, enduring relationships with clients to foster lifelong loyalty and spending You will be a sales master, a serious networker, a “closer” with an ownership mentality, aways thinking outside the box. You'll need to keep a high level of energy and intensity. If you're passionate about the jewelry industry and your customers, this won't even seem like work to you! You will be developing and executing creative strategies: including events and partnerships to attract new customers. You will drive sales performance by setting clear goals and ensuring consistent follow-through. Do YOU have what it takes to be a GENESIS MVP?! ALWAYS be humble! There's no room for egos here. Be Hungry! Give it everything, you've got & more! We are a business driven by lifelong relationships, so you'll have to be able to communicate with a diverse group of people and connect with them on a personal level. Inspire your team for success! Qualifications: Must have experience in Full Bridal and Fashion Jewelry sales - Tacori, Verragio, A. Jaffe, Simon G. and more! Proficiency with Point of Sales (POS) systems, client tracking systems. Strong organizational and follow-up skills. Presents a professional image in appearance, words, and actions. Perform job functions with attention to detail, efficiently and thoroughly. Motivation, integrity, and high level of work ethic Track record of successful business outcomes What are the Genesis perks? We are a family that looks out for one another! We have a competitive compensation package, made to motivate you to work hard and exceed your goals. THE SKY IS THE LIMIT! We have a great benefits package: 401(k) + 401(k) company match Bonus Incentives Medical Insurance Company Paid Dental, Vision & Life Insurance Short Term Disability Up to 4 Weeks of Paid Time Off Sick Pay Paid Holidays Paid relocation expenses If you are ready to be a Genesis MVP, we are ready to meet you! * Genesis Diamonds is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. *Genesis Diamonds is a drug and alcohol free workplace. All offers of employment are contingent upon pre-employment background and drug screening.

LowCountry Bath Renewal has over five decades of expertise in the home improvement industry, specializing in enhancing homes with stylish, innovative, and affordable bath and organization solutions. As a family-oriented business, we pride ourselves on professionalism, integrity, and strong values in every project we undertake. With a commitment to delivering exceptional customer experiences, we focus on creating functional and personalized spaces that reflect our clients' unique lifestyles. Most of our transformations are completed within just 1-3 days, ensuring maximum convenience and satisfaction for our valued customers. Role Description This is a full-time Installation Manager role based in Bluffton, SC. The Installation Manager will oversee the planning, coordination, and execution of installation projects to ensure timely completion and customer satisfaction. Responsibilities include managing installation teams, ensuring quality and compliance with company standards, communicating with clients to address inquiries or concerns, and maintaining accurate project documentation. Additionally, the role involves managing inventory, troubleshooting installation issues, and working closely with the sales and customer service teams to deliver seamless service. Qualifications Project management skills, including scheduling, team coordination, and prioritization of tasks Technical skills in plumbing and carpentry type installation procedures, quality assurance, and troubleshooting on-site issues Strong communication and customer service skills to manage client expectations and address inquiries Leadership and team management experience, fostering collaboration and efficiency Ability to work independently and in a team environment Proficiency in using project management tools and basic computer applications Prior experience in the home improvement or residential remodeling , bath remodel industry is a plus Driver's license and ability to travel to job sites as needed

Regional In-Home Sales Manager in Training Key member of the sales leadership team, Regional in-home Sales Manager is the general manager of the in-home business unit servicing markets without Blinds To Go showrooms (BTG Partners Program). Directly managing and working closely with shop-at-home outside contractors, installers and collaborating with other senior managers, he/she will develop and implement systems and processes that support rapid growth of this business. He/she must be a good recruiter and manager of outside sales people and have excellent communication skills. Key Responsibilities Recruit, manage and drive growth of shop-at-home (SAH) business in markets without BTG showrooms (BTG Partners) Actively recruit and on-board outside contractors with experience in window treatments Work with merchandising and marketing to develop programs, tools that improve BTG Partners performance Work with business support groups to provide ongoing operation support to BTG partners Work with installation managers to build installation network and maintain excellent service levels in remote markets Help identify and qualify installers as needed Measure installation service levels Work with stores leadership to identify additional opportunities for BTG Partners Program Key Requirements Bachelors in business or related field 10+ years experience including: Operating experience in retail or multi-location service business In-home sales and management experience Experience managing 3rd-party service providers Strong interpersonal and communication skills High energy and strong motivation skills Very strong customer service, problem-solving and follow-up skills Ability to identify root causes and solve issues with a high sense of urgency Ability to build cross-functional relationships Experience working independently, but also as part of a team Integrating senior manager into the existing business and culture is critical. We will work with him/her to develop an integration plan that sets up the new manager for success at BTG. Development plan will be individualized, and will include time in our stores to gain a first-hand appreciation of our customer service requirements and to develop key relationships in the field.

Regional In-Home Sales Manager in Training Key member of the sales leadership team, Regional in-home Sales Manager is the general manager of the in-home business unit servicing markets without Blinds To Go showrooms (BTG Partners Program). Directly managing and working closely with shop-at-home outside contractors, installers and collaborating with other senior managers, he/she will develop and implement systems and processes that support rapid growth of this business. He/she must be a good recruiter and manager of outside sales people and have excellent communication skills. Key Responsibilities Recruit, manage and drive growth of shop-at-home (SAH) business in markets without BTG showrooms (BTG Partners) Actively recruit and on-board outside contractors with experience in window treatments Work with merchandising and marketing to develop programs, tools that improve BTG Partners performance Work with business support groups to provide ongoing operation support to BTG partners Work with installation managers to build installation network and maintain excellent service levels in remote markets Help identify and qualify installers as needed Measure installation service levels Work with stores leadership to identify additional opportunities for BTG Partners Program Key Requirements Bachelors in business or related field 10+ years experience including: Operating experience in retail or multi-location service business In-home sales and management experience Experience managing 3rd-party service providers Strong interpersonal and communication skills High energy and strong motivation skills Very strong customer service, problem-solving and follow-up skills Ability to identify root causes and solve issues with a high sense of urgency Ability to build cross-functional relationships Experience working independently, but also as part of a team Integrating senior manager into the existing business and culture is critical. We will work with him/her to develop an integration plan that sets up the new manager for success at BTG. Development plan will be individualized, and will include time in our stores to gain a first-hand appreciation of our customer service requirements and to develop key relationships in the field.

WHO WE ARE: Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 33 extraordinary locations across North America for seamless, all-channel shopping. Saks Fifth Avenue is part of Saks Global's portfolio of top luxury retail brands and real estate assets. YOU WILL BE: As the Sales Manager, you possess total ownership of the sales experience within your Saks Fifth Avenue store and occupy a critical role in the achievement of the company's objectives. Within this role, you facilitate partnerships across functions and leverage team skills to build a customer-centric sales experience, all while being a steward of the Saks Fifth Avenue brand. You have an appetite for driving sales by developing the clienteling skills and selling behaviors of a team of high-performing direct reports. You maintain high visibility on the selling floor to coach and develop our selling force, while refining the art of connecting with clients to build sustainable relationships through exceptional service and regular outreach. With strong oversight of onboarding, training, ongoing education, and performance management of the selling team, you foster a powerful sense of teamwork and collaborative spirit to successfully achieve the store's goals. WHAT YOU WILL DO: People Responsible for actively recruiting and seamlessly onboarding new hires. Acting with a sense of urgency, hiring quality talent to plan for and create talent bench Train and develop top talent by supporting team members in identifying career development goals and opportunities for growth and exposure; set clear goals and communicate to direct reports in alignment with department objectives and support in achievement strategy Foster an environment of accountability by leading team in appropriately enforcing policies and procedures, ensuring understanding from all associates Evaluate and calibrate performance and productivity fairly for direct reports, provide feedback with consistent follow-up, coach and mentor associates on opportunities for improvement Develop direct reports to build their personal brand as a fashion authority through proactive outreach, leveraging social media platforms to build fashion influencer presence, and broaden connections beyond client base Drive continued education initiatives for direct reports, with a focus on product knowledge training, client events and experiences, and targeted selling and clienteling Promote a positive environment of achievement, recognition, and celebration Resolve work-related concerns and conflicts as soon as they arise, finding common ground and settling disputes fairly and with minimal disruption Empower team to take ownership of internal and external customer problems and resolve them quickly Oversee scheduling of department associates with sensitivity to promotional calendar and business needs, while managing team's daily prioritization of tasks Create and maintain an environment of trust and collaboration by encouraging team members to share feedback and make recommendations for improvement Speak with truth and candor, modeling how to challenge the status quo appropriately Customer Experience Exhibit Saks Fifth Avenue's culture and values, and create a friendly, upbeat atmosphere where customer service is consistent with Company standards Role model exceptional service and client relationship building skills by consistently delivering memorable client experiences, planning and supporting client appointments to maximize results, and informing clients of in-store events to enhance engagement and loyalty Execute all client development-specific initiatives in-store and collaborate with functional partners, including store leadership, marketing, vendors, and merchants, to identify top clients and seamlessly execute events/experiences Proactively build positive and productive relationships, seeking to help others by identifying and meeting the needs of the team, customers, partners, and the community Build a cohesive customer service-driven team, overseeing customer service efforts and escalations Use data-driven methods to identify patterns in client spend, identify opportunities to increase wallet share, and drive repeat business Increase new client acquisition and strengthen existing relationships by leveraging various marketing tools and channels of technology, such as social media platforms, referrals, and networking Exercise expertise in use of clienteling tools to deliver exceptional service, stay connected with the client, and make targeted recommendations based on shopping history and preferences Take initiative to stay informed on new merchandise deliveries in the store to maximize selling potential Business Ownership Drive towards the achievement of maximum sales and growth through the development of client advisors and client relationships Establish well-thought-out plans and manage team execution, anticipating and adjusting for risks and roadblocks to maintain operational excellence within department(s) Execute plans and strategies in store to build strong client relationships and meet overall client development goals Develop understanding of and analyze internal and external customer behaviors, trends, and preferences, adjusting processes and standards accordingly (e.g., focus programs) Support audit compliance to enforce department and stockroom controls, as applicable Stay informed of business drivers, industry trends, and competitors, applying knowledge to identify and pursue new opportunities Track progress against departmental strategies to execute properly and successfully Proactively share information, best practices, and new ideas with team to improve business and performance Demonstrate strong decision-making skills (e.g., problem definition, data analysis, hypothesis testing, asking for input) Use critical thinking skills to analyze problems and to recommend viable solutions Personally champion change initiatives, explaining benefits and challenges of change to team and others impacted WHAT YOU WILL BRING: Required Qualifications (Minimum Requirements): Relevant experience and leading a team, with supervisory experience managing a team of direct reports A proven track record of success managing a selling and operations workforce and achieving business results Proficiency in utilizing available technology, including clienteling tools and social media (social selling), as well as Google Workspace programs, advanced proficiency preferred History of building, leading, motivating, and coaching teams to achieve objectives Excellent oral and written communication skills, structuring messages in a clear logical manner using the most appropriate communication medium Strong attention to detail May require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds Willing to work a flexible schedule based on business need, which will include evenings, weekends, and holidays Preferred Qualifications: Luxury retail fashion experience preferred 4-year degree preferred Continuously builds skills and knowledge through training, coaching, and career experiences Demonstrates a working knowledge and appreciation of the Saks Fifth Avenue business and the fashion industry Adapts personal approach in response to diverse situations and people Responds to unexpected changes in work environment with creativity and resilience Establishes and upholds high personal standards for individual work and environment Maintains a customer-centric mentality versus a solely store-centric one Comfortable working in a remote environment YOUR LIFE AND CAREER AT SAKS FIFTH AVENUE: Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental) An amazing employee discount SALARY AND OTHER BENEFITS: The starting salary for this position is $85,000 - $90,000 annually. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate. This position is also eligible for bonus Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). Thank you for your interest with Saks Global. We look forward to reviewing your application. Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Drive sales through personalized wireless solutions and customer education. Premium Retail Services operates in more than 1200 Walmart Supercenter locations across North America, with a dedicated sales team of more than 3,000 Wireless Sales Pros. We are currently seeking a Full Time Sales Manager to join our Wireless team in Napa, CA. Prior sales experience or existing knowledge of the wireless category is not mandatory, but you must be driven to learn. We will teach you everything you need to know about wireless plans, services, devices, and promotions through ongoing in-store, as well as online, training. What you will do: Oversee a team of Wireless Sales Pros, providing recruitment, leadership, coaching, guidance, mentoring, and development achieve sales and business targets in 3-4 retail locations. Inspire and motivate teams to meet or exceed assigned sales targets and established KPIs. Exemplify a player-coach approach by setting the sales and training standard for top performance in your market. Lead recruitment efforts and executes strategies to maintain top-quality talent across all assigned locations. Embody the model of professionalism, work ethic, and determination for both Premium, the client, in-store management and associates. What is in it for you? Reward: Exceptional earning potential including a base salary plus a monthly performance-based bonus and commission. Full benefits package: Paid time off, group health, life and disability insurance, tuition reimbursement, and 401(k) retirement savings plans (with match). Tools for Success: We will train, coach & support you to help you succeed in your role. Upward Mobility: With more than 1,200 locations, we provide excellent career-advancement opportunities within the program and beyond. If you meet these qualifications, we'd love to meet you: Two years of experience in sales and consistently surpassing sales objectives is an asset. Prior leadership experience preferred. Prefer candidates who have a knack for all things wireless. We're seeking a wordsmith with exceptional communication skills-both spoken and written! Demonstrated excellence in multitasking, demand management, problem-solving, and organizational skills. Who we are: Premium Retail Services is a part of Acosta Group - a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. Since 1985, Premium has been a top provider of sales and merchandising services, reshaping retail through innovation and excellence for hundreds of renowned brands across retail categories. With 12,000+ employees across the U.S. and Canada, we are a people-first company, and we strive to ensure our team members enjoy their jobs, feel valued, and emulate our core beliefs - that's why we frequently promote from within. We encourage our employees to innovate and expand new horizons, making internal development our cornerstone. Find your place at Premium - whether it's merchandising, sales or brand advocacy, there's a spot for you on our team. We empower you to Discover Your Path and fully embrace BEING YOU as you shape your journey with us. At Acosta Group, we value equal opportunity in employment practices and career progression. We are dedicated to fostering a diverse, inclusive workforce, and provide equal employment opportunity for all applicants and employees. Employment decisions are based on business needs, job requirements, and individual qualifications without regard to race/ethnicity, gender/gender identity, disability, veteran status, or any other basis protected by federal, state, and local laws. As an equal-opportunity employer, Acosta Group will provide reasonable accommodations for applicants with physical or mental disabilities to complete applications or interviews for employment. If reasonable accommodation is needed to participate in the job application or interview process, please contact ***************************. By applying, you agree to our Privacy Statement and Terms of Conditions. US: ******************************************** ************************************* Premium is an Acosta Group Agency. To learn more about Premium click here **********************************

WHO WE ARE: Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary . It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail-tainment” initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global's portfolio of world-class luxury retailers and real estate assets. YOU WILL BE: At Neiman Marcus, we are committed to delivering a best-in-class luxury experience through exceptional service, curated product, and personalized relationships. We are seeking a Sales Manager who will be responsible for the sales experience of the Neiman Marcus King of Prussia Jewelry department , facilitating partnerships across functions, driving team towards goals, and leveraging team skills to build a customer-driven sales experience, all while being a steward of Neiman Marcus. WHAT YOU WILL DO: Drive towards the achievement of maximum sales and growth following company vision and values in partnership with other functional leads for department Oversee all aspects of merchandise and communications with merchant and vendor partners (e.g., presentation, returns, and damages) Contribute to strategic goals for the store and set priorities by department Review business with applicable Buyers for department and discusses action plans to produce positive results Establish plans and strategies in partnership with Client Development Lead(s) Develop understanding of and analyze internal and external customer behaviors, trends, and preferences, adjusting processes and standards accordingly (e.g., focus programs) Plan and complete departmental budgets and ensures guidelines are being followed to minimize operating expenses and maximize revenue Support audit compliance to enforce department and stockroom controls, as applicable Manage people, product and placement, and sales promotion within department WHAT YOU WILL BRING: 3-5 years of experience in luxury retail, business strategy, planning, or sales operations-preferably within a high-performing, client-centric environment Deep understanding of luxury service standards and the business of clienteling Strong analytical skills with a proven ability to translate data into insights and action Proficient in Excel and retail reporting tools Highly organized, self-directed, and comfortable in a fast-paced, evolving environment Strong communication and partnership-building skills, with a collaborative and solution-oriented mindset Discreet and professional with the ability to support elite sellers and clients YOUR LIFE AND CAREER AT NEIMAN MARCUS: Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental) An amazing employee discount SALARY AND OTHER BENEFITS: The [starting salary/hourly rate] for this position is between [$75,000-$90,000annually]. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate. [This position is also eligible for [bonus] [long-term incentive compensation awards].] Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). Thank you for your interest with Saks Global. We look forward to reviewing your application. Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation.

WHO WE ARE: Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary . It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail-tainment” initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global's portfolio of world-class luxury retailers and real estate assets. YOU WILL BE: At Neiman Marcus, we are committed to delivering a best-in-class luxury experience through exceptional service, curated product, and personalized relationships. We are seeking a Sales Manager who will be responsible for the sales experience of the Neiman Marcus Chicago Jewelry department , facilitating partnerships across functions, driving team towards goals, and leveraging team skills to build a customer-driven sales experience, all while being a steward of Neiman Marcus. WHAT YOU WILL DO: Drive towards the achievement of maximum sales and growth following company vision and values in partnership with other functional leads for department Oversee all aspects of merchandise and communications with merchant and vendor partners (e.g., presentation, returns, and damages) Contribute to strategic goals for the store and set priorities by department Review business with applicable Buyers for department and discusses action plans to produce positive results Establish plans and strategies in partnership with Client Development Lead(s) Develop understanding of and analyze internal and external customer behaviors, trends, and preferences, adjusting processes and standards accordingly (e.g., focus programs) Plan and complete departmental budgets and ensures guidelines are being followed to minimize operating expenses and maximize revenue Support audit compliance to enforce department and stockroom controls, as applicable Manage people, product and placement, and sales promotion within department WHAT YOU WILL BRING: 3-5 years of experience in luxury retail, business strategy, planning, or sales operations-preferably within a high-performing, client-centric environment Deep understanding of luxury service standards and the business of clienteling Strong analytical skills with a proven ability to translate data into insights and action Proficient in Excel and retail reporting tools Highly organized, self-directed, and comfortable in a fast-paced, evolving environment Strong communication and partnership-building skills, with a collaborative and solution-oriented mindset Discreet and professional with the ability to support elite sellers and clients YOUR LIFE AND CAREER AT NEIMAN MARCUS: Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental) An amazing employee discount SALARY AND OTHER BENEFITS: The [starting salary/hourly rate] for this position is between [$75,000-$90,000annually]. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate. [This position is also eligible for [bonus] [long-term incentive compensation awards].] Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). Thank you for your interest with Saks Global. We look forward to reviewing your application. Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation.

Wholesale Sales Manager Department: Sales / Wholesale Reports To: VP of Sales / CEO Status: Full-Time | Exempt At Origami Owl, we believe every piece tells a story-and every story has the power to inspire. From beautifully designed jewelry to heartfelt gifting moments, our mission is to help others look good, feel good, and do good. Position Overview The Wholesale Sales Manager is responsible for driving the growth and expansion of the company's wholesale channel through proactive outreach, strategic key account development, and high-volume relationship management. This role leads all wholesale retail accounts, attends major industry trade shows, and handles a significant pipeline of outbound and inbound sales opportunities through phone calls, Zoom meetings, and in-person conversations. This is a high-impact, high-visibility position for a sales professional who is motivated by revenue, enjoys building systems from scratch, and wants to play a foundational role in scaling the wholesale division. Year-one on-target earnings exceed $100,000+ with unlimited upside through a competitive commission structure. The ideal candidate is ambitious, relationship-driven, and excited to help build the processes, scripts, and playbooks that will support future team growth. Key Responsibilities Wholesale Account Management Build, manage, and grow relationships with wholesale retail partners: both existing and prospective. Oversee onboarding, account setup, ordering process, merchandising support, and ongoing communication. Ensure retailers are properly stocked, trained, and equipped with marketing materials and sell-through strategies. Monitor account performance and proactively provide strategic recommendations to improve outcomes. Establish and Manage Key Accounts Sales & Revenue Growth Develop and implement wholesale sales strategies to achieve aggressive monthly, quarterly, and annual revenue goals. Conduct regular phone and Zoom sales calls with retailers to present new collections, secure reorders, and close new accounts. Develop seasonal sales plans, promotional programs, and reorder cycles that drive consistent volume. Track KPIs, report performance trends, and adjust sales tactics to accelerate growth. Negotiate pricing, terms, and contracts where needed. Lead Generation & Business Development Identify, pursue, and secure new retail partners to expand the wholesale business nationally and internationally. Conduct structured outbound outreach (phone, email, Zoom) to build a strong pipeline of potential accounts. Maintain and update CRM pipelines with notes, tasks, and next-step activities. Execute systematic follow-up-multiple touchpoints per lead-to convert interest into confirmed orders. Expected activity metrics: 50-100 outbound touchpoints per week (calls, emails, follow-ups) Consistent weekly Zoom meetings with new and existing accounts Structured follow-up cycle after trade shows, samples, and outreach campaigns Trade Shows & Industry Events Plan, coordinate, and execute wholesale presence at industry trade shows, buying markets, and regional events. Serve as the primary storefront sales leader-sharing the collection, securing orders, and fostering long-term relationships. Conduct pre-show prospecting, scheduling, and outreach to maximize booth traffic. Complete all post-show follow-up through calls, emails, and Zoom meetings to convert leads into purchase orders. Expected travel: 8-12+ trade shows or industry events per year, depending on seasonality and growth goals. Collaboration & Internal Alignment Partner with logistics, product development, marketing, and finance teams to align on inventory, launches, product releases, and wholesale needs. Communicate retailer feedback and market insights to support forecasting, design direction, and assortment planning. Provide training and support to retail partners to enhance storytelling, merchandising, and sell-through. Qualifications 3-5+ years of experience in wholesale account management or B2B sales (fashion, accessories, lifestyle, or consumer goods preferred). Strong outbound sales skills with experience closing business over phone and Zoom. Proven track record of exceeding sales targets and growing revenue channels. Comfortable attending and selling at trade shows, events, and markets. Strong presentation, negotiation, and relationship-building capabilities. Proficiency with CRM tools (GoHigh Level, Hubspot, or similar). Organized, self-driven, and capable of managing a large pipeline of accounts. Willing to travel 20-40% of the time for trade shows and retailer visits. Compensation & Opportunity Base Salary + Competitive Commission Structure Year-One Expected Earnings: $100,000+ (OTE with no cap) Opportunity to help design and build the wholesale sales infrastructure, including CRM workflows, scripts, processes, and future hiring standards. High upside for long-term growth as the wholesale division scales into a larger sales team. Success in This Role Looks Like ✔ Consistent month-over-month revenue growth ✔ Top accounts nurtured and actively reordering ✔ Strong pipeline of new wholesale partners added each quarter ✔ High trade show ROI through bookings and follow-up conversions ✔ Efficient systems created to support future team expansion ✔ Improved wholesale sell-through and retailer engagement Perks Comprehensive medical, dental, and vision coverage Paid volunteer hours through the Giving Goodness Foundation™ Team discounts on all Origami Owl jewelry and collections Our Promise · At Origami Owl, you'll be part of a brand built on purpose, creativity, and connection. Together, we design more than jewelry-we design moments that matter. 💖

David Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Today, with their son, Evan, they create timeless, yet contemporary Men's and Women's jewelry for all lifestyles through unconventional artistry, featuring their signature cable motif. The Sales Manager is responsible for ensuring that store achieves or exceeds sales plan and profitability goals, as well as enhance the David Yurman brand within the store and local market. This individual will also partner with store management team in overseeing that all operational policies and procedures being followed. The Sales Manager will effectively lead, coach and support sales professionals with a focus clientele development and providing a high level of customer service to create a luxury experience. The David Yurman Beverly Hills Sales Manager will be accountable for the following key deliverables: Core Responsibilities Achieve and/or Exceed Sales Plan Partner with sales professionals to meet their individual sales plans and KPI Participate in the development and execution of strategic initiatives to deliver the sales budget. Demonstrate an active role on the selling floor through sales leadership and client development Support sales professionals in closing sales Facilitate the implementation and success of special events held at the retail store Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market. Maintain visual presentation based on company vision and market needs Clientele/Service Management Coach and Monitor in partnership with Retail Store Director, on sales professionals accountability for client outreach and relationship development Ensure store data capture goals are being achieved Maintain a luxury environment that is warm and hospitable, and ensuring that the correct interpretation of and implementation of visual guidelines are being met. Provide appropriate feedback in partnership with Retail Store Director, to staff to ensure that they have demonstrated the appropriate skills necessary to provide a positive and rewarding client experience in all customer interactions Operations Manage the day-to-day activities on the sales floor. Maintain presence on the sales floor to supervise staff and ensure appropriate floor coverage. Maintain appropriate business controls such as store inventory, requests for stock replenishment and all repairs/returns. Implement and support all security measures. Partners with the sales professionals in the administration of special order requests Oversee store opening and closing in the absence of the Retail Store Manager. Talent Partners with the Retail Store Director in hiring and providing performance review feedback. Trains new Sales Associates. Provide leadership to staff through monthly scheduled meetings to review and coach on overall performance Provide formal and informal feedback to staff to build ongoing development opportunities Explain and enforce KPIs and ensure that staff is trending to those measures Qualifications Work Experience: Minimum 1-2 years of proven experience managing in a similar role, preferably within a high-end luxury accessories boutique with joint responsibility for sales and operations Ability to motivate, establish strong business partnerships, and promote professionalism with both clients and staff Ability to manage multiple tasks in a fast-paced environment Proven ability to drive results, and strategic vision to develop business Fine Jewelry and or Fine Watch experience preferred, but not required Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.). Flexibility to work non-traditional hours, including days, nights, weekends and holidays. Computer Skills: Proficient in Microsoft Word, Excel, and Outlook The expected base salary for this role is $80,000-$100,000 annually. Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” - people who know what they want and aren't afraid to make it happen. Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! LOCATION: Indiana (Any Epic office location) and St Louis, Missouri -Hybrid 3 days a week in the office JOB OVERVIEW: The Commercial Client Manager is a client-facing insurance professional responsible for managing the full lifecycle of commercial accounts, from renewal strategy to policy servicing. This role requires strong technical knowledge, attention to detail, and the ability to collaborate with clients, carriers, and internal teams to deliver exceptional service and coverage solutions. WHAT YOU'LL DO: Renewals & Marketing Manage the renewal process from start to close, including expirations and renewal start procedures. Attend pre-renewal meetings to discuss exposures and strategy. If remarketing, prepare complete submission for Placement team with assistance from data management. Prepare and finalize renewal proposals, ensuring alignment with quoted terms. Bind coverage within company guidelines and verify policy accuracy. Complete final policy check signoff and deliver policy documents. Client Service & Support Respond promptly to client inquiries, including miscellaneous requests and coverage questions. Process endorsements, change requests, cancellations, and audits. Handle billing, accounting, collections, and carrier discrepancies. Prepare finance agreements using Ecomplete and file documentation. Audit processing, including review, disputes, and communications. Respond to client inquiries and service needs if Client Executive is unavailable. Documentation & Compliance Set up and maintain Cert Master COIs, EPIs, Group Code Keys, and Cert Help Files. Ensure COI, EOP compliance; meet and resolve lender requirements. Prepare and deliver schedules of insurance. Maintain accurate and complete files on all policies and updates in the system. Coverage Strategy & Account Rounding Provide coverage recommendations and identify opportunities for account rounding. Assist with retention of renewing accounts and identify cross-selling opportunities. Serve as a resource for internal teams on processes, procedures, and insurance knowledge. WHAT YOU'LL BRING: Minimum of 5 years of mid-to-large commercial account management experience. Proficiency in Microsoft Office and agency management systems (Sagitta, ImageRight preferred). Strong customer service and communication skills. Detail-oriented, organized, and deadline-driven. Ability to work independently and collaboratively in a fast-paced environment. High school diploma or equivalent; Bachelor's degree preferred. Valid Indiana Property & Casualty license or willingness to obtain within 90 days Advanced insurance designation required (AAI or CIC). COMPENSATION: The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data. WHY EPIC: EPIC has over 60 offices and 3,000 employees nationwide - and we're growing! It's a great time to join the team and be a part of this growth. We offer: Generous Paid Time off Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave Generous employee referral bonus program of $1,500 per hired referral Quarterly employee recognition program for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!) Employee Resource Groups: Women's Coalition, EPIC Veterans Group Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development Unique benefits such as Pet Insurance, Cancer Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC! EPIC Gives Back - Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation We're in the top 10 of property/casualty agencies according to “Insurance Journal” To learn more about EPIC, visit our Careers Page: *********************************************** EPIC embraces diversity in all its various forms-whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. #LI-SG1 #LI-Hybrid

Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” - people who know what they want and aren't afraid to make it happen Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide With locations spread out across the US, our local market knowledge and industry expertise helps support our clients' regional and global needs We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees Our core values are: Owner mindset, Inspire trust, Think big, and Drive results If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! LOCATION: Any Indiana office -Hybrid 3 days a week WHAT YOU'LL DO: You will find EPIC to be a fast‐paced and fun environment and a workplace in which you truly can make a difference. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. • Enthusiasm and zest for your learning experience • Strong verbal and written communication skills • Interpersonal Skills - enjoy working with people • Service Oriented • Willingness to learn and take direction from others You will be involved in various activities including lunch and learns, external workshops relevant to communication, time management, business etiquette skills as well as insurance operations training. There are core duties listed below where a designated mentor will be assigned to further develop Account Assistant's knowledge of insurance, finance, sales and marketing. Overall Duties Include: • Certificate Requests • Follow up on Notices of Cancellation • Auto ID Card Issuance • Policy Change Requests • Check Mailbox Daily • Online Rating for Small Business • Follow up for Renewal Policy Issuance • Renewal Proposals • Binders • Invoicing • Process Audits • Post Documents to EPIC Portal • Update Sagitta • Obtain Loss Runs • Policy Checklists • Run M&S Reports • Obtain Premium Finance Quotes • Run MVRs • Paperless Filing • Obtain Loss Runs • Create Loss Summary Tracking • Prepare Acord Applications Service • Process all applications, policies, endorsements, incoming mail, binders, schedules, certificates, audits, and other items related to the servicing of client accounts in a timely and accurate manner • Responsible for timely, accurate invoicing and monthly expirations; • Meet all quality and timeliness standards in the Agency Management System while properly documenting all activity • Other duties may be assigned. Personal and Organizational Responsibilities • Set priorities and manage workflow for self to ensure efficient, timely, and accurate processing of all responsibilities • Maintain cordial and effective relations with clients, co‐workers, carriers, wholesalers, vendors, and other business contacts • Maintain up‐to‐date proposals, insurance summaries, workflow logs, manuals or other required documentation and records • Interact with others effectively utilizing good communication skills, cooperating purposefully, and providing information and guidance as needed to achieve the business goals of the Company. • Stay informed regarding industry information, new product/program developments, coverages, legislation, technology to continuously improve knowledge and performance • Other duties may be assigned. WHAT YOULL BRING: • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra. REASONING ABILITY • Ability to solve practical problems and deal with a variety of concrete variable in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. • College Degree • Must obtain California Property and Casualty license within 90 days of date of hire • Proficiency with a variety of Microsoft Office computer software applications in word processing, spreadsheets, database, and presentation software. • Must be able to work in a fast‐paced environment with demonstrated ability to juggle multiple competing tasks and demands. • Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires teamwork, demonstrated poise, tact, and diplomacy. COMPENSATION: The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data. WHY EPIC: EPIC has over 60 offices and 3,000 employees nationwide - and we're growing! It's a great time to join the team and be a part of this growth. We offer: Generous Paid Time off Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave Generous employee referral bonus program of $1,500 per hired referral Employee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!) Employee Resource Groups: Women's Coalition, EPIC Veterans Group Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC! EPIC Gives Back - Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation We're in the top 10 of property/casualty agencies according to “Insurance Journal” To learn more about EPIC, visit our Careers Page: ************************************************ EPIC embraces diversity in all its various forms-whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. California Applicants - View your privacy rights at: ******************************************************************************************* Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-SG1 #LI-Hybrid

Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” - people who know what they want and aren't afraid to make it happen. Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! JOB OVERVIEW: The Assistant Client Manager takes on meaningful, technical tasks for the client management team. In this fast-paced, deadline driven environment, this role provides essential administrative support to the Client Managers. LOCATION: Birmingham, AL - Role must work in-office 3 days a week WHAT YOU'LL DO: A detailed list of job duties includes (but is not limited to): Works with Client Managers in the ESPI Programs Division to efficiently and effectively service clients. Consistently establishes and maintains high levels of trust and confidence with clients by initiating introductions, through periodic contacts, and by promptly responding and resolving client questions and issues; • Process Certificates of Insurance, endorsements, order loss runs and other items related to the servicing of client accounts in a timely and accurate manner; • Inform and educate clients about policy coverage, changes, exclusions, and insurance coverage needs. Assist clients in making coverage changes; • Meet all quality and timeliness standards in the Agency Management System while properly documenting all activity; • Other duties may be assigned. Marketing Submit applications with proper supporting documentation and follow up to ensure timely receipt of quotes and policies; • Knowledge and experience with a variety of carrier on-line systems, including but not limited to BHHC, ICW, SCIF, AMTrust • Provide technical support in the sales process as needed • Other duties may be assigned. Personal and Organizational Responsibilities Set priorities and manage workflow for self to ensure efficient, timely, and accurate processing of all responsibilities; • Maintain cordial and effective relations with clients, co-workers, carriers, wholesalers, vendors, and other business contacts; • Maintain documentation and records; • Interact with others effectively utilizing good communication skills, cooperating purposefully, and providing information and guidance as needed to achieve the business goals of the Company; • Stay informed regarding industry information, new product/program developments, coverages, legislation, technology to continuously improve knowledge and performance; • Other duties may be assigned. WHAT YOU'LL BRING: EDUCATION and/or EXPERIENCE: • High school diploma or G.E.D. equivalent. One or four years of college or related experience; or equivalent combination of education and experience. • Full knowledge of multi-line Property & Casualty insurance products and services. • Demonstrated experience with Agency Management Systems, rating procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects. • Sagitta Agency Management System and/or PaperWise software experience a plus. Experience with paperless procedures preferred. • Proficiency with a variety of Microsoft Office computer software applications in word processing, spreadsheets, database, and presentation software. • Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands. • Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires teamwork, demonstrated poise, tact, and diplomacy. CERTIFICATES, LICENSES, REGISTRATIONS: • Valid Property & Casualty Insurance license. COMPENSATION: The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data. WHY EPIC: EPIC has over 60 offices and 3,000 employees nationwide - and we're growing! It's a great time to join the team and be a part of this growth. We offer: Generous Paid Time off Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave Generous employee referral bonus program of $1,500 per hired referral Employee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!) Employee Resource Groups: Women's Coalition, EPIC Veterans Group Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC! EPIC Gives Back - Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation We're in the top 10 of property/casualty agencies according to “Insurance Journal” To learn more about EPIC, visit our Careers Page: ************************************************ EPIC embraces diversity in all its various forms-whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. California Applicants - View your privacy rights at: ******************************************************************************************* Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-AT1 #LI-Hybrid (3217)

Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” - people who know what they want and aren't afraid to make it happen. Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! LOCATION: Chicago ( Hybrid) WHAT YOU'LL DO: A detailed list of job duties includes (but is not limited to): 3+ years Insurance Client Management, logistics industry preferred. Client Relationship Management: Serve as the primary point of contact for clients, fostering strong relationships and ensuring satisfaction. Policy Renewals & Negotiations: Handle client renewals, market policies, and negotiate pricing and conditions with underwriters to secure optimal coverage. Cross-Selling & Business Development: Identify opportunities to cross-sell additional insurance products and expand business within existing accounts. Marketing Coordination: Collaborate with the marketing team to develop and distribute promotional materials that enhance client engagement. Operational Collaboration: Work closely with the operations team to streamline processes and ensure seamless service delivery. COMPENSATION: The national average salary for this role is $85,000.00 - $95,000.00 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data. WHY EPIC: EPIC has over 60 offices and 3,000 employees nationwide - and we're growing! It's a great time to join the team and be a part of this growth. We offer: Generous Paid Time off Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave Generous employee referral bonus program of $1,500 per hired referral Employee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!) Employee Resource Groups: Women's Coalition, EPIC Veterans Group Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development Unique benefits such as Pet Insurance, Cancer Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC! EPIC Gives Back - Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation We're in the top 10 of property/casualty agencies according to “Insurance Journal” To learn more about EPIC, visit our Careers Page: ************************************************ EPIC embraces diversity in all its various forms-whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. California Applicants - View your privacy rights at: ******************************************************************************************* #LI-Hybrid #LI-TM1