Customer Care Representative jobs at The RoomPlace - 375 jobs

Want to use your customer service skills to solve real world problems? Want to free up your weekends & evenings and instead work Monday through Friday? Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities? How about all of the above AND benefits, paid time off and even tuition reimbursement? Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you. You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes. This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks. Just some of the things you'll be doing on a daily basis: Assist customers by phone and in person at our facility Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction Process quotes, take orders and provide post-order service REQUIREMENTS Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical. Specific qualifications for the role include: 6 months of customer service experience preferred Desire to increase knowledge in industrial distribution products Excellent telephone skills Ability and desire to learn new systems and processes quickly Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine High school diploma or equivalent Valid driver's license and clean driving record (MVR) SAP / ERP experience, preferred but not required Some knowledge of industrial distribution products and hydraulics, preferred but not required SALARY & BENEFITS As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team. Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance. Benefits: Here is just some of what we have to offer: Base salary and bonus opportunities Health, vision, and dental coverage, 401(k) w/ company match Paid vacation, sick time, and company holidays Tuition reimbursement Personalized training and development program Career development and advancement opportunities Build a rewarding career with a global leader in industrial distribution! #LI-SB1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Want to use your customer service skills to solve real world problems? Want to free up your weekends & evenings and instead work Monday through Friday? Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunit Sales, Customer Service, Industrial, Retail, Customer, Distribution

Jergens, Inc. has been a strong presence in the manufacturing industry for over 75 years, becoming one of the world's largest manufacturers of standard tooling components, vises and other workholding equipment. Jergens has career opportunities for anyone interested in manufacturing and we are looking for individuals who are motivated, team-oriented, and passionate about growing or starting their career in manufacturing! Our work culture: Jergens, Inc., is a privately owned manufacturer founded by the Schron Family in 1942. Headquartered in Cleveland, OH, Jergens has a global reach, with activities across 4 continents and 30+ countries around the world. Through the many changes over the past 75 years, one thing has remained a constant - the core values of Jergens. A dedication to: • Honesty • Hard work • Excellence in all we do • A commitment to family These values are the foundation upon which the company was built, the standard for how every Jergens employee conducts themselves today and will continue to set the direction into the future as we continue to grow our family of employees. About Jergens, Inc. Jergens, Inc. is comprised of 3 distinct business units: Workholding Solutions, Lifting Solutions and Specialty Fasteners. Building on its reputation of uncompromising quality standards, Jergens is committed to helping its customers achieve leaner, more profitable manufacturing, and continues to add products and engineered solutions for an integrated approach to “Manufacturing Efficiency.” To learn more about Jergens, Inc., visit us at ****************** Also, be sure to check out our video to see what it's like to work at Jergens: **************************** Benefits of Working at Jergens, Inc. Jergens offers employees • Competitive compensation • Comprehensive insurance benefits package (including medical, dental and vision coverage as well as company paid life insurance and disability) • Tuition reimbursement • Fun staff events and activities • 401k plan with profit sharing • Paid vacation time starting at 13 days • 11 paid holidays Reports to: Director of Marketing Responsibilities • Has a basic understanding of our company's policies, procedures, products and services and capabilities to serve our customers. Seeks assistance, as necessary with unfamiliar situations. • Communicates effectively with the customer; and provides complete information to the appropriate internal company resources to be able to effectively serve our customers. • Develops and maintains effective working relationships with assigned customers while gaining an understanding of their businesses, organization, and needs. • Develops effective relationships with appropriate internal company resources to be able to serve as a liaison in effectively serving our customers. • Processes all customer inquiries for Quotes, Orders, and RMA's in an ERP System effectively and efficiently. • Works closely with the credit department to verify the customer's credit status and to resolve any credit issues. • Reviews Open Order Reports, communicates delivery changes to customers and sales reps via email. Works with other departments to resolve delivery issues as needed. • Follows all policies and procedures when processing customer inquiries. • Communicates any suggested changes to policies and procedures to supervisor for review. • Maintains timely and accurate records. Requirements • High school education with some additional formal education in a related field is preferred. • Has the necessary training to be proficient in the position. • Has a minimum of one year of customer service experience and has demonstrated the ability to meet the expectations of the position. • Customer oriented with excellent communication and interpersonal skills. • Capable of interacting effectively with customers and internal company resources to achieve common goals. • Excellent computer, written, and oral skills. • Proficient with an ERP system. • Has strong analytical and problem-solving abilities. • Effective time management skills. • High energy with a sense of urgency in responding to customer needs. • High level of personal and professional integrity. • Is committed to the company's values. • Attention to detail in every aspect of role within the organization. Requirements • High school education with some additional formal education in a related field is preferred. • Has the necessary training to be proficient in the position. • Has a minimum of one year of customer service experience and has demonstrated the ability to meet the expectations of the position. • Customer oriented with excellent communication and interpersonal skills. • Capable of interacting effectively with customers and internal company resources to achieve common goals. • Excellent computer, written, and oral skills. • Proficient with an ERP system. • Has strong analytical and problem-solving abilities. • Effective time management skills. • High energy with a sense of urgency in responding to customer needs. • High level of personal and professional integrity. • Is committed to the company's values. • Attention to detail in every aspect of role within the organization.

Work Mode: Remote $500 Sign On Bonus! - Now Hiring for our March 2nd, 2026 Training Class! Opportunity As an Associate Customer Service Representative (ACSR), you will have the opportunity to assist customers with Kohler and Sterling plumbing product support including installation and troubleshooting, pre-sale questions, and order placement. Your goal as an ACSR is to provide world-class customer delight during telephone interactions while troubleshooting, investigating, and resolving customer inquiries about Kohler and Sterling products. You will be empowered, and expected to provide empathetic, courteous, and quality customer care in an accurate and timely manner, while maintaining a positive, problem-solving approach, which will be measured by customer feedback surveys and customer experience evaluations. Specific Responsibilities * Primary duty is to answer inbound customer inquiries via phone calls by performing diagnosis of products and taking the appropriate action. * Perform advanced troubleshooting and advise specification guidelines with plumbers, designers and retail, wholesale, and showroom personnel. * Walk customer and trade professionals through step-by-step installation and/or repair of Kohler and Sterling products. * Technical proficiency: ability to navigate and manage multiple computer windows and software systems: Customer relationship management, order management and us.kohler.com website. * Effectively use Customer Care Center (3C) technology (i.e., Salesforce CRM, kohler.com, SAP, Microsoft Teams, Outlook Email, SharePoint, Verint Schedules, and Workbrain) and all other tools/resources available, including technical literature and price books. * Gain knowledge of all Kohler and Sterling products and the associated warranties associated. * Read and understand technical publications, diagrams, and specification documents. * Excellent interpersonal and communication skills. * Track orders, provide availability, and other shipping information. * Up sell Kohler and Sterling products and accessories as appropriate. * Assist with implementing procedures to maximize up-time and phone coverage. * Track trends in product variations and report to engineering and quality as appropriate. * Participate in department initiatives as needed. * Participates in various Customer Service Support functions as needed including order block reports, credit card reports and shipping resolution. * Meet or exceed balanced scorecard metrics & maintain acceptable attendance record. Skills/Requirements * High school diploma or GED required, 2-4-year degree preferred. * 1+ years of customer service experience desired. * Previous computer experience is necessary to be successful in this position. * Experience in a call center environment preferred. * Completion of internal Brand Ambassador Program required. Work from home requirements: Equipment provided! * The associate is responsible for paying their own internet expenses and must have a hard-wired internet service via cable, fiber, or DSL with a minimum 10mbps service. Wired ethernet connection that meets upload and download speed requirements as noted above. Cannot be Wi-Fi, dial up, satellite or cellular internet. * Have a separate confidential and distraction free workspace with no background noises. * Freedom from other responsibilities - you must be focused on delivering a world class service experience. * Required to work during their assigned shift time Monday-Friday between the hours of 8:00 a.m. and 5:00 p.m. Break and lunch times will be scheduled. * Full-time hours are 34-36 hours/week after training, more will be required during peak season. #LI-KS1 #LI-Remote Applicants must be authorized to work in the US without requiring sponsorship now or in the future. We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period. The hourly range for this position is $20.00 - $21.00. The specific hourly rate offered to a candidate may be influenced by a variety of factors including candidate's education and work location. Why Choose Kohler? We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact *********************. Kohler Co. is an equal opportunity/affirmative action employer.

_Work Mode: Remote_ **$500 Sign On Bonus!** - Now Hiring for our March 2nd, 2026 Training Class! **Opportunity** As an Associate Customer Service Representative (ACSR), you will have the opportunity to assist customers with Kohler and Sterling plumbing product support including installation and troubleshooting, pre-sale questions, and order placement. Your goal as an ACSR is to provide world-class customer delight during telephone interactions while troubleshooting, investigating, and resolving customer inquiries about Kohler and Sterling products. You will be empowered, and expected to provide empathetic, courteous, and quality customer care in an accurate and timely manner, while maintaining a positive, problem-solving approach, which will be measured by customer feedback surveys and customer experience evaluations. **Specific Responsibilities** + Primary duty is to answer inbound customer inquiries via phone calls by performing diagnosis of products and taking the appropriate action. + Perform advanced troubleshooting and advise specification guidelines with plumbers, designers and retail, wholesale, and showroom personnel. + Walk customer and trade professionals through step-by-step installation and/or repair of Kohler and Sterling products. + Technical proficiency: ability to navigate and manage multiple computer windows and software systems: Customer relationship management, order management and us.kohler.com website. + Effectively use Customer Care Center (3C) technology (i.e., Salesforce CRM, kohler.com, SAP, Microsoft Teams, Outlook Email, SharePoint, Verint Schedules, and Workbrain) and all other tools/resources available, including technical literature and price books. + Gain knowledge of all Kohler and Sterling products and the associated warranties associated. + Read and understand technical publications, diagrams, and specification documents. + Excellent interpersonal and communication skills. + Track orders, provide availability, and other shipping information. + Up sell Kohler and Sterling products and accessories as appropriate. + Assist with implementing procedures to maximize up-time and phone coverage. + Track trends in product variations and report to engineering and quality as appropriate. + Participate in department initiatives as needed. + Participates in various Customer Service Support functions as needed including order block reports, credit card reports and shipping resolution. + Meet or exceed balanced scorecard metrics & maintain acceptable attendance record. **Skills/Requirements** + High school diploma or GED required, 2-4-year degree preferred. + 1+ years of customer service experience desired. + Previous computer experience is necessary to be successful in this position. + Experience in a call center environment preferred. + Completion of internal Brand Ambassador Program required. **Work from home requirements:** Equipment provided! + The associate is responsible for paying their own internet expenses and must have a hard-wired internet service via cable, fiber, or DSL with a minimum 10mbps service.Wired ethernet connection that meets upload and download speed requirements as noted above. Cannot be Wi-Fi, dial up, satellite or cellular internet. + Have a separate confidential and distraction free workspace with no background noises. + Freedom from other responsibilities - you must be focused on delivering a world class service experience. + Required to work during their assigned shift time Monday-Friday between the hours of 8:00 a.m. and 5:00 p.m. Break and lunch times will be scheduled. + Full-time hours are 34-36 hours/week after training, more will be required during peak season. \#LI-KS1 \#LI-Remote **_Applicants must be authorized to work in the US without requiring sponsorship now or in the future._** _We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period. The hourly range for this position is $20.00 - $21.00. The specific hourly rate offered to a candidate may be influenced by a variety of factors including candidate's education and work location._ **Why Choose Kohler?** We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. **About Us** It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact ********************* . Kohler Co. is an equal opportunity/affirmative action employer.

At GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together. The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities. Interested in joining us on our journey? Since 1990, Advanced Services Inc. (ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances. During that time, we have developed a culture of celebrating and rewarding our employees! We are leaders in positioning talent for exciting career paths and promotional opportunities. At ASI, our mission is to create happiness and well-being in every home. Opportunities are available for candidates residing within these states: Utah, South Dakota, Texas, Oklahoma, Tennessee, Mississippi, Kentucky, Ohio and South Carolina. Benefits & Perks: Paid on-the-job training and mentoring Work-from-home opportunities (equipment provided) No weekend shifts Paid time off Medical, dental, vision, and prescription benefits eligibility on day 1 of employment 401(k) program with a company match Short-term and long-term disability Life insurance Appliance discount program Tuition reimbursement Gym membership reimbursement Career growth opportunities Position Inbound Customer Service Agent - Consumer Relations (Remote) Location USA, Rapid City, SDUSA, Austin, TX, USA, Columbia, SC, USA, Columbus, OH, USA, Jackson, MS, USA, Louisville, KY, USA, Nashville, TN, USA, Oklahoma City, OK, USA, Salt Lake City, UT, USA, Sioux Falls, SD How You'll Create Possibilities As a Remote Consumer Advocate with ASI/GE Appliances, you will resolve escalated customer service issues. In your role you will create an outstanding quality service experience for the GE Appliance consumer, advocating with multiple internal departments on their behalf for reasonable and satisfactory resolutions. This position is an excellent opportunity for those wanting to positively impact the owner's experience and wish to start an exciting career! * We offer a base rate of $17.00/hour+ incentives based on your quality scores - paid weekly. * Training requires a 10-week full-time shift Monday-Friday 8:30 AM- 5:00 PM (CST). * After training, you can expect to work an 8-hour shift between the business hours of 7:00 AM to 6:00 PM (CST), Monday through Friday. After 10 weeks of training, you will utilize multiple Windows-based programs and other internal applications to: * Take ownership in resolving escalated customer concerns, including capturing all the facts surrounding complaints, following the outlined steps to resolve issues, data management, and responding to all letters of inquiry. * Follow up with customers using phone, email, or text to resolve appliance-related concerns, and close out cases with successful actions. * Find creative solutions that are in the best interest of the customers and GE Appliances when negotiating and implementing concessions. * Interact and coordinate with all necessary stakeholders to successfully resolve consumer issues, i.e., zones, dispatchers, technicians, etc. * Gather information from various resources and surface concerns with suggested resolutions to the Team Leader or Team Manager. * Complete consumer reviews for satisfaction before case closure. * Meet work schedule demands and obligations with compliance, integrity, and according to values, processes and policies What You'll Bring to Our Team Position Requirements * High School Diploma or GED * Minimum of 1-year Call-Center experience * Minimum of 2-years Escalated Customer Service experience * Ability to communicate effectively in English is a requirement * Excellent written & verbal skills * Moderate to advanced computer skills; navigating multiple online applications * Exceptional organizational skills; ability to effectively multi-task * Ability to handle high-volume calls while simultaneously handling multiple online applications * Previous experience working from home (preferred) Soft Skills * Passion for helping customers and problem-solving * Flexible with the ability to take direction from management yet work independently to achieve goals * Active listening skills and the ability to ask questions * Conflict resolution skills; negotiation skills; and time management skills * Flexibility, being the ability to adapt to change. Critical thinking skills * Desire to work in a team environment towards common goals * Ability to remain calm and show empathy while handling challenging customer concerns Requirements for Remote Work Environment * Remote work opportunities subject to business needs. Otherwise, a normal office environment with lighting and climate-controlled temperatures. * A local internet provider and an ethernet connection: no Satellite, Pre-paid, or DSL internet connections allowed due to security issues * Internet Speed Requirements: * Ping 50 Mbps or lower * Download 50 Mbps or higher * Upload 15 Mbps or higher Our Culture Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities. This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices. By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy. GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization. GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to *******************************

At GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together. The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: _we come together_ , _we always look for a better way_ , and _we create possibilities_ . Interested in joining us on our journey? Since 1990, Advanced Services Inc. (ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances. During that time, we have developed a culture of celebrating and rewarding our employees! We are leaders in positioning talent for exciting career paths and promotional opportunities. At ASI, our mission is to create happiness and well-being in every home. Opportunities are available for candidates residing within these states: Utah, South Dakota, Texas, Oklahoma, Tennessee, Mississippi, Kentucky, Ohio and South Carolina. Benefits & Perks: Paid on-the-job training and mentoring Work-from-home opportunities (equipment provided) No weekend shifts Paid time off Medical, dental, vision, and prescription benefits eligibility on day 1 of employment 401(k) program with a company match Short-term and long-term disability Life insurance Appliance discount program Tuition reimbursement Gym membership reimbursement Career growth opportunities **Position** Bilingual Spanish Inbound Customer Service Agent - Consumer Relations (Remote) **Location** USA, Rapid City, SDUSA, Austin, TX, USA, Columbia, SC, USA, Columbus, OH, USA, Jackson, MS, USA, Louisville, KY, USA, Nashville, TN, USA, Oklahoma City, OK, USA, Salt Lake City, UT, USA, Sioux Falls, SD **How You'll Create Possibilities** As a **Bilingual Remote Consumer Advocate** with ASI/GE Appliances, you will resolve escalated customer service issues **(in English and Spanish)** . In your role you will create an outstanding quality service experience for the GE Appliance consumer, advocating with multiple internal departments on their behalf for reasonable and satisfactory resolutions. This position is an excellent opportunity for those wanting to positively impact the owner's experience and wish to start an exciting career! + We offer a base rate of **$17.85/hour+ incentives** based on your quality scores - paid weekly. + Training requires a 10-week full-time shift Monday-Friday 8:30 AM- 5:00 PM (CST). + After training, you can expect to work an 8-hour shift between the business hours of 7:00 AM to 6:00 PM (CST), Monday through Friday. After 10 weeks of training, you will utilize multiple Windows-based programs and other internal applications to: + Take ownership in resolving escalated customer concerns, including capturing all the facts surrounding complaints, following the outlined steps to resolve issues, data management, and responding to all letters of inquiry. + Follow up with customers using phone, email, or text to resolve appliance-related concerns, and close out cases with successful actions. + Find creative solutions that are in the best interest of the customers and GE Appliances when negotiating and implementing concessions. + Interact and coordinate with all necessary stakeholders to successfully resolve consumer issues, i.e., zones, dispatchers, technicians, etc. + Gather information from various resources and surface concerns with suggested resolutions to the Team Leader or Team Manager. + Complete consumer reviews for satisfaction before case closure. + Meet work schedule demands and obligations with compliance, integrity, and according to values, processes and policies **What You'll Bring to Our Team** **Position Requirements** + **Ability to communicate effectively and proficiently using both English and Spanish language in written and verbal form** + High School Diploma or GED + Minimum of 1-year Call-Center experience + Minimum of 2-years Escalated Customer Service experience + Ability to communicate effectively in English is a requirement + Excellent written & verbal skills + Moderate to advanced computer skills; navigating multiple online applications + Exceptional organizational skills; ability to effectively multi-task + Ability to handle high-volume calls while simultaneously handling multiple online applications + Previous experience working from home (preferred) **Soft Skills ** + Passion for helping customers and problem-solving + Flexible with the ability to take direction from management yet work independently to achieve goals + Active listening skills and the ability to ask questions + Conflict resolution skills; negotiation skills; and time management skills + Flexibility, being the ability to adapt to change. Critical thinking skills + Desire to work in a team environment towards common goals + Ability to remain calm and show empathy while handling challenging customer concerns **Requirements for Remote Work Environment** + Remote work opportunities subject to business needs. Otherwise, a normal office environment with lighting and climate-controlled temperatures. + A local internet provider and an ethernet connection: no Satellite, Pre-paid, or DSL internet connections allowed due to security issues + Internet Speed Requirements: + Ping 50 Mbps or lower + Download 50 Mbps or higher + Upload 15 Mbps or higher **Our Culture** Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities. This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices. By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy. GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization. GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S _If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail_ _to *******************************_

Eligible applicants must live within the AAA Northeast footprint to be considered for work from home opportunities. This includes RI, MA, CT, NY, NJ & FL. You have applied to a work from home position, and as such, you will be required to meet specific work from home requirements to support the business needs of AAA. This includes high speed internet access with minimum internet speed requirements. Schedule: 1st shift. Shift times range between 7:15am-5:30pm. This job requires a commitment to work a schedule that will include at least one weekend shift. Are you interested in joining a team that is continuously innovating to create the best experiences for members? Would you like to work for a company that has been rated a top employer and best place to work across the Northeast year over year? Do you want to be part of a company that is committed to giving back to the community? At AAA Northeast, as we continue to grow, our mission remains the same: helping and serving is a way of life. It's why we've earned the trust of millions, and why AAA Northeast has remained a resilient and reliable brand for over a century. Receives incoming calls for roadside assistance on behalf of contracted automobile companies. Processes requests and gathers required information in order to provide timely service. Answers callers questions and provides detailed information on road service products and services; provides Five Diamond Customer service to encourage member retention, renewal and new membership sales. What you will do: Takes road service calls while dealing with member's emotional state (e.g., calming down an angry member, providing reassurance to an anxious member, etc.). Gathers information regarding road service calls including: verification of membership number, name, telephone number, e-mail, vehicle description and location, nature of vehicular problem. Utilizes department/program software to ensure we capture accurate information, prioritize calls for safety issues, and research membership status. Takes required action to help member determine exact location of disabled vehicle or meeting place. (i.e., asking probing questions and referring to maps or other materials.) Adheres to department standards for after call work, talk time, and staffed time. Provides information to members on road service policies and procedures. Determines appropriate course of action for each call received, consulting with a supervisor for members with special circumstances; attempts to accommodate members in "borderline" situations, including membership verification and new member's applications. Hourly rate: $19.00 - 20.00 per hour Qualifications Education High School Diploma or GED Required or 4 years of experience in lieu of degree Required Experience Customer Service experience Required and Call Center experience Preferred Licenses and Certifications Skills Ability to address various high volume and challenging situations. Ability to listen to, understand, and communicate with others by telephone, in written form, or electronically. Ability to read maps and utilize navigation resources. Ability to convince others to buy goods/services or to otherwise change their minds or actions. Encourage and build mutual trust, respect, and cooperation with others and maintain them. Ability to apply general rules to specific problems to produce answers that make sense. Ability to operate a computer with relevant software applications. Ability to maintain confidentiality. Ability to operate a computer with relevant software applications.

Eligible applicants must live within the AAA Northeast footprint to be considered for work from home opportunities. This includes RI, MA, CT, NY, NJ& FL. You have applied to a work from home position, and as such, you will be required to meet specific work from home requirements to support the business needs of AAA. This includes high speed internet access with minimum internet speed requirements. Schedule: 2nd shift. Shift times range between 1:00pm-12:00am. This job requires a commitment to work a schedule that will include at least one weekend shift. Are you interested in joining a team that is continuously innovating to create the best experiences for members? Would you like to work for a company that has been rated a top employer and best place to work across the Northeast year over year? Do you want to be part of a company that is committed to giving back to the community? At AAA Northeast, as we continue to grow, our mission remains the same: helping and serving is a way of life. It's why we've earned the trust of millions, and why AAA Northeast has remained a resilient and reliable brand for over a century. Receives incoming calls for roadside assistance on behalf of contracted automobile companies. Processes requests and gathers required information in order to provide timely service. Answers callers questions and provides detailed information on road service products and services; provides Five Diamond Customer service to encourage member retention, renewal and new membership sales. What you will do: Takes road service calls while dealing with member's emotional state (e.g., calming down an angry member, providing reassurance to an anxious member, etc.). Gathers information regarding road service calls including: verification of membership number, name, telephone number, e-mail, vehicle description and location, nature of vehicular problem. Utilizes department/program software to ensure we capture accurate information, prioritize calls for safety issues, and research membership status. Takes required action to help member determine exact location of disabled vehicle or meeting place. (i.e., asking probing questions and referring to maps or other materials.) Adheres to department standards for after call work, talk time, and staffed time. Provides information to members on road service policies and procedures. Determines appropriate course of action for each call received, consulting with a supervisor for members with special circumstances; attempts to accommodate members in "borderline" situations, including membership verification and new member's applications. Hourly rate: $19.00 - 20.00 per hour Qualifications Education High School Diploma or GED Required or 4 years of experience in lieu of degree Required Experience Customer Service experience Required and Call Center experience Preferred Licenses and Certifications Skills Ability to address various high volume and challenging situations. Ability to listen to, understand, and communicate with others by telephone, in written form, or electronically. Ability to read maps and utilize navigation resources. Ability to convince others to buy goods/services or to otherwise change their minds or actions. Encourage and build mutual trust, respect, and cooperation with others and maintain them. Ability to apply general rules to specific problems to produce answers that make sense. Ability to operate a computer with relevant software applications. Ability to maintain confidentiality. Ability to operate a computer with relevant software applications.

JOB TITLE: CUSTOMER EXPERIENCE REPRESENTATIVE DEPARTMENT: CUSTOMER EXPERIENCE REPORTS TO: CUSTOMER EXPERIENCE TEAM MANAGER WAGE: SALARIED, EXEMPT WORK HOURS: FULL-TIME, M-F, 8-5 ESSENTIAL TASKS AND RESPONSIBILITIES: Respond quickly to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution Resolve routine and basic problems and communicate solutions or requested information to customers and internal stakeholders Analyze a customer's service needs and refer to other service or technical departments for follow-up as needed Utilize customer relationship management (CRM) or other database to record activities and research product information Utilize order tracking and CRM systems to process orders, record prices, delivery dates, inventory status, and maintain customer information and other data related to each transaction Receive and process orders for materials and merchandise Research and resolve customer issues Confirm orders, update shipping status, and proactively notify customers of any backorder or delivery delays Complete all other duties and projects as assigned JOB SPECIFICATIONS: Two-year degree or a minimum of two years' experience in customer service, inside sales or related field required Previous customer-facing experience is preferred, such as customer service, sales, inside sales, or service industry Ability to read and write the English language in a clear and concise manner, experience in Spanish, French, or other language skills a plus Calm and empathetic demeanor when dealing with demanding customers General typing skills, along with previous PC and Microsoft Office experience Superior verbal and written communication skills Ability to organize, prioritize, and work within established deadlines Willingness to work overtime when necessary or required Business math skills needed to perform daily tasks Ability to multi-task, and work independently and as a team Willingness to travel when necessary AVAILABLE BENEFITS: Sign-On Bonus Health Insurance 401(k) and Employer Contribution Paid time off Paid Holidays Dental Insurance Vision Insurance Life Insurance Employee discount program Tuition reimbursement Voluntary Life Insurance About Plaskolite PLASKOLITE is a global leader in manufacturing of engineering thermoplastics, including Acrylic, Polycarbonate, ABS, Olefin and PETG Sheet, Extruded Profiles and PMMA Polymers. Founded in 1950, by Donald Dunn and family, PLASKOLITE has a reputation for providing the highest quality products in the industry. Our innovative thermoplastic solutions are used in a wide variety of applications, including glazing, safety shields, lighting, signs and point-of-purchase displays. Headquartered in Columbus, Ohio, with manufacturing facilities throughout North America and Europe, Plaskolite delivers superior thermoplastic sheet, profiles, and polymers to the world thru long-lasting customer relationships and hands-on customer service. PLASKOLITE is committed to providing equal employment opportunities to qualified individuals with disabilities. If requested, the Company will provide reasonable accommodation to otherwise qualified individuals where appropriate to allow the ++ individual to perform the essential functions of the job, so long as doing so does not create an undue hardship on the business.

Are you self-motivated? Do you enjoy helping people? Do you have extraordinary customer service, retention and sales experience? Can you work in a fast-paced environment? If you possess these qualities, you will fit right in line with our team! We are seeking talented CUSTOMER RETENTION SPECIALISTS for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule, including days, evenings, weekends, and/or holidays to ensure we have consistent support for our customers. You get the advantage of a highly persuasive pitch: top-notch protection from an iconic brand name and the industry leader with almost 125 years of experience. That is backed by award-winning training that ensures the professionalism and expertise of all Orkin Pros It is a role that combines your competitive drive and your desire to be part of a talented team. You will have the opportunity to assist and retain our valued customers while having the opportunity to increase your earning potential in upselling current customers. Not to mention, you will receive opportunities to volunteer and give back so that everyone has a safe place to live, work, and play. You will have the opportunity to work alongside a team that values safety, professionalism, empathy, integrity, and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide. With our training program, you will receive all the tools you need to succeed. Plus, if there is one thing, we know at Orkin, it's that pests keep coming back, and that makes our industry recession resistant. Want to Join the Best in Pest? Go Pro with Orkin. Apply from your phone in minutes! Responsibilities At Orkin, our purpose is to help protect the world where we live, work and play. We have a FAST PACED, fully remote Customer Contact Center with dedicated inbound and outbound sales, customer service, retention, chat, and a bilingual team. Our first class will begin January 2025 with additional new hire classes throughout the summer. Our Customer Retention Specialist at Orkin play a vital role in maintaining long-term customer relationships and ensuring satisfaction. They are responsible for resolving customer concerns, retaining accounts, and enhancing the overall customer experience to support ongoing revenue growth. Success in this role means: Building trust with customers, reducing cancellations, and contributing to Orkin's reputation for exceptional service. You will… * Work remotely from your home office. (We will provide the computer and other equipment necessary to be successful in this role) * Address and resolve customer issues with empathy and professionalism * Utilize strong negotiation and customer service skills to retain customers * Offer alternative solutions and customized programs to meet customer needs * Maintain detailed records of customer interactions and retention efforts * Collaborate with internal teams to ensure seamless service delivery * Work efficiently in a fast-paced environment while managing multiple tasks * Use different gamification tools to measure performance We Offer… * Variety of Schedules (Schedule may include nights, weekends, and holidays) * Four-week quality Training Program that will equip you with the skills and knowledge to be successful. Must be available to attend training Mon - Fri from 9am - 6pm EST * Gamification methods to measure performance and increase engagement virtually * Great pay and incentives ($20 hour plus 3% sales commission) * 401(k) plan with company match, employee stock purchase plan Why Orkin? * Founded in 1901, Orkin Pest Control is a global residential and business service provider * Consecutive years of improved earnings with over 2 million customers * Orkin is financially stable and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA * Orkin's Contact Center is a high energy, fun and collaborative work environment with strong management Are you ready to be an Orkin Pro? Qualifications What's required * High School/GED * 1 - 2 years customer service experience within or outside a call center * Completion of a Culture Index assessment * Verification of internet speed * Ability to pass a computer assessment * We will consider all qualified candidates for employment in a manner consistent with the requirements of applicable federal, state and local law Work from home requirements * Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise * A workspace with adequate furnishings (e.g., a desk and chair) and lighting * Minimum of 50 mbps download/20 mbps upload or higher, high speed internet connection with the ability to hard wire directly to a modem (speed test must be completed via ****************** What you will need * Excellent interpersonal and communication skills * Strong computer skills in various software and web-based applications * Proficient in Microsoft Office * Comfortable working in a high-volume role * Excellent customer service soft skills such as empathy * Ability to multi-task, set priorities and manage time efficiently * Empathy and patience when dealing with customer concerns * Ability to work independently and as part of a team * Proficiency in CRM systems and basic computer applications Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer What's required * High School/GED * 1 - 2 years customer service experience within or outside a call center * Completion of a Culture Index assessment * Verification of internet speed * Ability to pass a computer assessment * We will consider all qualified candidates for employment in a manner consistent with the requirements of applicable federal, state and local law Work from home requirements * Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise * A workspace with adequate furnishings (e.g., a desk and chair) and lighting * Minimum of 50 mbps download/20 mbps upload or higher, high speed internet connection with the ability to hard wire directly to a modem (speed test must be completed via ****************** What you will need * Excellent interpersonal and communication skills * Strong computer skills in various software and web-based applications * Proficient in Microsoft Office * Comfortable working in a high-volume role * Excellent customer service soft skills such as empathy * Ability to multi-task, set priorities and manage time efficiently * Empathy and patience when dealing with customer concerns * Ability to work independently and as part of a team * Proficiency in CRM systems and basic computer applications Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer At Orkin, our purpose is to help protect the world where we live, work and play. We have a FAST PACED, fully remote Customer Contact Center with dedicated inbound and outbound sales, customer service, retention, chat, and a bilingual team. Our first class will begin January 2025 with additional new hire classes throughout the summer. Our Customer Retention Specialist at Orkin play a vital role in maintaining long-term customer relationships and ensuring satisfaction. They are responsible for resolving customer concerns, retaining accounts, and enhancing the overall customer experience to support ongoing revenue growth. Success in this role means: Building trust with customers, reducing cancellations, and contributing to Orkin's reputation for exceptional service. You will… * Work remotely from your home office. (We will provide the computer and other equipment necessary to be successful in this role) * Address and resolve customer issues with empathy and professionalism * Utilize strong negotiation and customer service skills to retain customers * Offer alternative solutions and customized programs to meet customer needs * Maintain detailed records of customer interactions and retention efforts * Collaborate with internal teams to ensure seamless service delivery * Work efficiently in a fast-paced environment while managing multiple tasks * Use different gamification tools to measure performance We Offer… * Variety of Schedules (Schedule may include nights, weekends, and holidays) * Four-week quality Training Program that will equip you with the skills and knowledge to be successful. Must be available to attend training Mon - Fri from 9am - 6pm EST * Gamification methods to measure performance and increase engagement virtually * Great pay and incentives ($20 hour plus 3% sales commission) * 401(k) plan with company match, employee stock purchase plan Why Orkin? * Founded in 1901, Orkin Pest Control is a global residential and business service provider * Consecutive years of improved earnings with over 2 million customers * Orkin is financially stable and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA * Orkin's Contact Center is a high energy, fun and collaborative work environment with strong management Are you ready to be an Orkin Pro?

It's a great time to join Velcro Companies! Job Objective: The Customer Relations Specialist plays a vital role in delivering an exceptional customer experience by managing direct inquiries through E-Mail communication and Salesforce. This role is specifically focused on supporting Velcro USA's Transportation business segment, requiring a high level of accuracy, empathy, and responsiveness. The specialist will proactively identify opportunities to improve efficiency and streamline processes that enhance service delivery and customer satisfaction. Collaboration and teamwork are essential in fostering both employee engagement and customer loyalty. This is a hybrid position requiring 2-days per week on-site at our Manchester location (Tuesdays and Wednesdays), and 3-days remote work. Essential Job Functions: Responsible for day-to-day servicing of existing customers through order processing, accurate and timely communication, problem resolution, and follow-through to fulfill customer needs. Experience with EDI activity and functionality is beneficial Managing high-revenue accounts, attending weekly meetings with customer to review releases and accessing customer portals to confirm purchase orders. Assist customers with order management, provide information on pricing and stocking levels, and work to resolve pricing, billing, and shipping issues Act as the primary contact for customers collaborating with internal departments (i.e. sales, marketing, manufacturing, and supply chain) Utilize the ERP system to enter and manage orders, process quality complaints, and research and resolve customer issues Work in accordance with the organizational and departmental policies and procedures. Meet and exceed defined CRS metrics and objectives Support management in proactively communicating with customers on open order/past due order issues Maintain proficiency in the customer service systems, processes, product offering and workflow of critical functional areas outside of customer service Responsible for covering co-workers' absences i.e. vacation, sick, leave of absence Assist with projects as assigned Participate in ongoing training Run reports using Orbit, such as open orders and shipment reports. Other duties and responsibilities may be assigned in order to support customer and departmental needs Job Qualifications: Education and Experience Associates degree preferred Minimum of 3+ years of experience in a similar customer service, sales support or account management role. Prior work experience in a manufacturing environment required. Knowledge of customer service principles and best practices. Proficient in MS Office applications; including Outlook, Excel, Word, and PowerPoint as well as Salesforce and Five9. Experience with Oracle order entry preferred and EDI is a benefit. Strong communication skills, both oral and written. Professional demeanor and proven conflict resolution skills. Passion for servicing our customers is a priority. Ability to maintain proficiency in the customer service systems, processes, product offerings and workflow of critical functional areas outside of CS. Key Competencies Customer Focused Critical thinking and problem-solving skills Planning and organizing Decision-making Strong oral and written communication skills Teamwork Conflict management Ability to identify technical or customer issues needing escalation Adaptability Stress tolerance Work with all levels of the organization in an effective manner Technical/Functional Skills Learning Agility Time Management Organizational Agility Interpersonal Savvy OUR COMMITMENT TO SAFETY AND EMPLOYEE WELL-BEING Fostering a culture where people thrive-safely, purposefully, and with opportunity. At Velcro USA Inc., we are committed to creating a workplace where employees feel valued, supported, and empowered to grow. We offer competitive pay, a comprehensive benefits package, and generous time-off to meet the diverse needs of our workforce. Our culture encourages advancement and provides opportunities for both personal and professional development. Safety is a core value at Velcro USA Inc. and an essential part of every role. We are dedicated to maintaining a safe, healthy work environment through strict adherence to our Global Safety Rules and our goal of achieving Zero Injuries of Any Kind (ZIAK). Employees are expected to complete required safety training, use personal protective equipment (PPE), report unsafe conditions, and follow protocols for fall protection, lockout/tagout (LOTO), hot work, and confined spaces. Together, we foster a culture of prevention, accountability, and care. Health and Welfare Benefits: Medical and Prescription Coverage (HSA and HRA Options) Dental Coverage Vision Coverage Flexible Spending Accounts Award Winning Wellness and Incentive Program Life Insurance Short- and Long-Term Disability Business Travel Accident Insurance Voluntary Accident & Critical Illness Insurance EAP (Employee Assistance Program) Retirement Savings Plan 401(k) Saving Plan with generous 5.5% Company match and Immediate Vesting Time-Off Benefits Paid Vacation Time Paid Sick Time Paid Parental Leave 13 Paid Company Holidays Other Benefits and Programs Tuition Reimbursement Program Financial Wellness Benefit - Smart Dollar Employee Recognition Programs Employee Resource Groups Charitable or Educational Matching Gift Program Employee Referral Bonus Program Velcro Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The New Patient Scheduling Specialist is critical in driving our success by consistently engaging with warm leads through calls, texts, and emails. Their primary responsibility is to schedule high-quality appointments on the practice's calendars, ensuring a seamless and world-class experience for all involved. Every interaction, whether outbound or inbound, is an opportunity to secure new orthodontic or dental patients. The ideal candidate possesses a strong "assume the sale" mentality, working diligently to meet and exceed goals while upholding the highest service and partner satisfaction standards. RESPONSIBILITIES Conduct a high volume of outbound calls to potential patients to generate interest and secure appointments. Follow up consistently with new and warm leads through calls, texts, and emails, ensuring no missed opportunities. Handle inbound calls from potential patients, providing information and addressing their needs. Maintain detailed and accurate notes on all leads to ensure seamless follow-up and tracking. Adhere to a structured daily workflow with minimal supervision, ensuring all tasks are completed efficiently. Manage and oversee multiple practice pipelines using HighLevel, ensuring leads are nurtured and progressed according to established guidelines. Contact all new and warm leads daily, adhering to pipeline management protocols to maximize conversion rates. Schedule high-quality leads onto the practice's calendars, ensuring appointments are well-coordinated and aligned with the practice's availability. Foster and maintain a professional and productive relationship with the primary contact for each assigned practice. Report all set appointments at the end of each day to ensure accurate tracking and communication with the team. Provide real-time feedback on any concerns or obstacles encountered with accounts, escalating to the appropriate department as needed. Participate in daily team meetings, contributing insights and updates to improve team performance. REQUIREMENTS Experience: Proven experience in a high-volume outbound calling or sales role, preferably within healthcare. Communication Skills: Excellent verbal and written communication skills, with the ability to engage and build rapport with potential patients and partners. Bilingual (English/Spanish) Organization: Strong organizational skills, with the ability to manage multiple tasks, leads, and pipelines simultaneously. Self-motivation: Highly self-motivated and able to follow a structured daily workflow with minimal supervision. Technical Proficiency: Proficient in using CRM systems, particularly HighLevel, and communication tools such as email, text messaging, and phone systems. Detail-oriented: Meticulous attention to detail, ensuring accurate record-keeping and thorough follow-up on all leads. Customer Service: A strong commitment to providing a world-class experience for partners and potential patients, focusing on exceeding expectations. Problem-solving: Ability to identify and escalate concerns or blocks in the process, with a proactive approach to finding solutions. Time Management: Effective time management skills, with the ability to prioritize tasks and manage a high volume of leads daily. Team Collaboration: Ability to work collaboratively with team members and other departments, participating in daily meetings and contributing to overall team success. ABOUT HIP At HIP, we don't have clients-we have partners. Everything we do is rooted in a collaborative mindset, where we grow together and succeed together. Our core values aren't just words on a slide; they're how we show up every day to make a difference for our partners, their teams, and their communities. Bring Your Genius What are you passionate about? What gets you in a flow state where work doesn't feel like work? Everyone here has something they're great at-a zone where they can bring energy, passion, and focus. That's your genius. It's not about just showing up; it's about showing up with purpose and using your unique talents to push us all forward. Elevate Others Success isn't about climbing the ladder alone. It's about lifting others up along the way. Whether it's mentoring a teammate, helping a partner's team crush their goals, or just stepping in to support someone, we're here to make sure everyone around us wins. Elevating others isn't just a nice idea-it's how we get better together. Drive Value It's not about just checking the boxes. It's about asking, is this actually working? Does this help our partners succeed? If something's not driving value, we rethink it. We're here to add real, measurable results-not fluff. And sometimes, that means going beyond the usual playbook to figure out what's best for this partner, right now. Own It This is simple: take responsibility. If you're in a role, own it. If something needs fixing, fix it. No passing the buck. We trust every person here to show up, take charge, and deliver. It's not about perfection; it's about stepping up and doing the work-together. These aren't just ideas-they're what make us HIP. Let's live them out every single day. Brand Promises At HIP, these promises guide how we serve our partners every day. They reflect what we stand for and how we ensure meaningful impact. We Are More Than Marketing It's not just about running ads or generating leads. That's just the starting point. HIP goes deeper to help partners grow their practices, strengthen their teams, and build scalable systems. Marketing is only one piece of the puzzle. The bigger picture is about transforming practices for long-term success. We Provide a Holistic Approach Everything in a practice is interconnected-operations, team structure, marketing, and patient experience. HIP takes a step back to look at the full picture. It's not about quick fixes but about ensuring that every piece works together to create sustainable growth. We Provide a White Glove Experience HIP aims to deliver an elite level of service in every interaction. Whether it's a call, a meeting, or a solution, partners should feel valued and supported at every step. It's about creating an experience where partners know their success is always the priority. We Go Beyond the Business HIP is focused on building real relationships with partners. It's not just about numbers or transactions-it's about understanding their goals, challenges, and vision. When there's trust and connection, the partnership goes beyond just business. It creates a foundation for mutual success. BENEFITS 401(k) matching Dental Insurance Health Insurance Vision Insurance Life Insurance PTO eligibility after 90 days of hire (10 vacation days the first year of service, unlimited PTO starting year two, flexible partial days, and sick/ personal days) Remote position SCHEDULE 8-hour shift 8 am- 5 pm (CST, MST, or PST) Training may be conducted 8 am - 5 pm CST (first 30 days) Monday to Friday COMPENSATION $42,000- $50,000 Base Salary Commission with an earning potential of approximately $5,000/annually Total OTE (On Target Earnings) $47,500-$55,000 Full-time W2 position for domestic candidates ONLY

At GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together. The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: _we come together_ , _we always look for a better way_ , and _we create possibilities_ . Interested in joining us on our journey? Since 1990, Advanced Services Inc. (ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances. During that time, we have developed a culture of celebrating and rewarding our employees! We are leaders in positioning talent for exciting career paths and promotional opportunities. At ASI, our mission is to create happiness and well-being in every home. Opportunities are available for candidates residing within these states: Utah, South Dakota, Texas, Oklahoma, Tennessee, Mississippi, Kentucky, Ohio and South Carolina. Benefits & Perks: Paid on-the-job training and mentoring Work-from-home opportunities (equipment provided) No weekend shifts Paid time off Medical, dental, vision, and prescription benefits eligibility on day 1 of employment 401(k) program with a company match Short-term and long-term disability Life insurance Appliance discount program Tuition reimbursement Gym membership reimbursement Career growth opportunities **Position** Bilingual Spanish Inbound Customer Service Agent - Consumer Relations (Remote) **Location** USA, Rapid City, SDUSA, Austin, TX, USA, Columbia, SC, USA, Columbus, OH, USA, Jackson, MS, USA, Louisville, KY, USA, Nashville, TN, USA, Oklahoma City, OK, USA, Salt Lake City, UT, USA, Sioux Falls, SD **How You'll Create Possibilities** As a **Bilingual Remote Consumer Advocate** with ASI/GE Appliances, you will resolve escalated customer service issues **(in English and Spanish)** . In your role you will create an outstanding quality service experience for the GE Appliance consumer, advocating with multiple internal departments on their behalf for reasonable and satisfactory resolutions. This position is an excellent opportunity for those wanting to positively impact the owner's experience and wish to start an exciting career! + We offer a base rate of **$17.85/hour+ incentives** based on your quality scores - paid weekly. + Training requires a 10-week full-time shift Monday-Friday 8:30 AM- 5:00 PM (CST). + After training, you can expect to work an 8-hour shift between the business hours of 7:00 AM to 6:00 PM (CST), Monday through Friday. After 10 weeks of training, you will utilize multiple Windows-based programs and other internal applications to: + Take ownership in resolving escalated customer concerns, including capturing all the facts surrounding complaints, following the outlined steps to resolve issues, data management, and responding to all letters of inquiry. + Follow up with customers using phone, email, or text to resolve appliance-related concerns, and close out cases with successful actions. + Find creative solutions that are in the best interest of the customers and GE Appliances when negotiating and implementing concessions. + Interact and coordinate with all necessary stakeholders to successfully resolve consumer issues, i.e., zones, dispatchers, technicians, etc. + Gather information from various resources and surface concerns with suggested resolutions to the Team Leader or Team Manager. + Complete consumer reviews for satisfaction before case closure. + Meet work schedule demands and obligations with compliance, integrity, and according to values, processes and policies **What You'll Bring to Our Team** **Position Requirements** + **Ability to communicate effectively and proficiently using both English and Spanish language in written and verbal form** + High School Diploma or GED + Minimum of 1-year Call-Center experience + Minimum of 2-years Escalated Customer Service experience + Ability to communicate effectively in English is a requirement + Excellent written & verbal skills + Moderate to advanced computer skills; navigating multiple online applications + Exceptional organizational skills; ability to effectively multi-task + Ability to handle high-volume calls while simultaneously handling multiple online applications + Previous experience working from home (preferred) **Soft Skills ** + Passion for helping customers and problem-solving + Flexible with the ability to take direction from management yet work independently to achieve goals + Active listening skills and the ability to ask questions + Conflict resolution skills; negotiation skills; and time management skills + Flexibility, being the ability to adapt to change. Critical thinking skills + Desire to work in a team environment towards common goals + Ability to remain calm and show empathy while handling challenging customer concerns **Requirements for Remote Work Environment** + Remote work opportunities subject to business needs. Otherwise, a normal office environment with lighting and climate-controlled temperatures. + A local internet provider and an ethernet connection: no Satellite, Pre-paid, or DSL internet connections allowed due to security issues + Internet Speed Requirements: + Ping 50 Mbps or lower + Download 50 Mbps or higher + Upload 15 Mbps or higher **Our Culture** Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities. This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices. By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy. GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization. GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S _If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail_ _to *******************************_

At GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together. The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: _we come together_ , _we always look for a better way_ , and _we create possibilities_ . Interested in joining us on our journey? Since 1990, Advanced Services Inc. (ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances. During that time, we have developed a culture of celebrating and rewarding our employees! We are leaders in positioning talent for exciting career paths and promotional opportunities. At ASI, our mission is to create happiness and well-being in every home. Opportunities are available for candidates residing within these states: Utah, South Dakota, Texas, Oklahoma, Tennessee, Mississippi, Kentucky, Ohio and South Carolina. Benefits & Perks: Paid on-the-job training and mentoring Work-from-home opportunities (equipment provided) No weekend shifts Paid time off Medical, dental, vision, and prescription benefits eligibility on day 1 of employment 401(k) program with a company match Short-term and long-term disability Life insurance Appliance discount program Tuition reimbursement Gym membership reimbursement Career growth opportunities **Position** Bilingual Spanish Inbound Customer Service Agent - Consumer Relations (Remote) **Location** USA, Rapid City, SDUSA, Austin, TX, USA, Columbia, SC, USA, Columbus, OH, USA, Jackson, MS, USA, Louisville, KY, USA, Nashville, TN, USA, Oklahoma City, OK, USA, Salt Lake City, UT, USA, Sioux Falls, SD **How You'll Create Possibilities** As a **Bilingual Remote Consumer Advocate** with ASI/GE Appliances, you will resolve escalated customer service issues **(in English and Spanish)** . In your role you will create an outstanding quality service experience for the GE Appliance consumer, advocating with multiple internal departments on their behalf for reasonable and satisfactory resolutions. This position is an excellent opportunity for those wanting to positively impact the owner's experience and wish to start an exciting career! + We offer a base rate of **$17.85/hour+ incentives** based on your quality scores - paid weekly. + Training requires a 10-week full-time shift Monday-Friday 8:30 AM- 5:00 PM (CST). + After training, you can expect to work an 8-hour shift between the business hours of 7:00 AM to 6:00 PM (CST), Monday through Friday. After 10 weeks of training, you will utilize multiple Windows-based programs and other internal applications to: + Take ownership in resolving escalated customer concerns, including capturing all the facts surrounding complaints, following the outlined steps to resolve issues, data management, and responding to all letters of inquiry. + Follow up with customers using phone, email, or text to resolve appliance-related concerns, and close out cases with successful actions. + Find creative solutions that are in the best interest of the customers and GE Appliances when negotiating and implementing concessions. + Interact and coordinate with all necessary stakeholders to successfully resolve consumer issues, i.e., zones, dispatchers, technicians, etc. + Gather information from various resources and surface concerns with suggested resolutions to the Team Leader or Team Manager. + Complete consumer reviews for satisfaction before case closure. + Meet work schedule demands and obligations with compliance, integrity, and according to values, processes and policies **What You'll Bring to Our Team** **Position Requirements** + **Ability to communicate effectively and proficiently using both English and Spanish language in written and verbal form** + High School Diploma or GED + Minimum of 1-year Call-Center experience + Minimum of 2-years Escalated Customer Service experience + Ability to communicate effectively in English is a requirement + Excellent written & verbal skills + Moderate to advanced computer skills; navigating multiple online applications + Exceptional organizational skills; ability to effectively multi-task + Ability to handle high-volume calls while simultaneously handling multiple online applications + Previous experience working from home (preferred) **Soft Skills ** + Passion for helping customers and problem-solving + Flexible with the ability to take direction from management yet work independently to achieve goals + Active listening skills and the ability to ask questions + Conflict resolution skills; negotiation skills; and time management skills + Flexibility, being the ability to adapt to change. Critical thinking skills + Desire to work in a team environment towards common goals + Ability to remain calm and show empathy while handling challenging customer concerns **Requirements for Remote Work Environment** + Remote work opportunities subject to business needs. Otherwise, a normal office environment with lighting and climate-controlled temperatures. + A local internet provider and an ethernet connection: no Satellite, Pre-paid, or DSL internet connections allowed due to security issues + Internet Speed Requirements: + Ping 50 Mbps or lower + Download 50 Mbps or higher + Upload 15 Mbps or higher **Our Culture** Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities. This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices. By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy. GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization. GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S _If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail_ _to *******************************_

At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together. The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together , we always look for a better way , and we create possibilities . Interested in joining us on our journey? Since 1990, Advanced Services Inc. (ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances. During that time, we have developed a culture of celebrating and rewarding our employees! We are leaders in positioning talent for exciting career paths and promotional opportunities. At ASI, our mission is to create happiness and well-being in every home. Opportunities are available for candidates residing within these states: Utah, South Dakota, Texas, Oklahoma, Tennessee, Mississippi, Kentucky, Ohio and South Carolina. Benefits & Perks: Paid on-the-job training and mentoring Work-from-home opportunities (equipment provided) No weekend shifts Paid time off Medical, dental, vision, and prescription benefits eligibility on day 1 of employment 401(k) program with a company match Short-term and long-term disability Life insurance Appliance discount program Tuition reimbursement Gym membership reimbursement Career growth opportunities PositionInbound Customer Service Agent - Consumer Relations (Remote) LocationUSA, Rapid City, SDUSA, Austin, TX, USA, Columbia, SC, USA, Columbus, OH, USA, Jackson, MS, USA, Louisville, KY, USA, Nashville, TN, USA, Oklahoma City, OK, USA, Salt Lake City, UT, USA, Sioux Falls, SDHow You'll Create PossibilitiesAs a Remote Consumer Advocate with ASI/GE Appliances, you will resolve escalated customer service issues. In your role you will create an outstanding quality service experience for the GE Appliance consumer, advocating with multiple internal departments on their behalf for reasonable and satisfactory resolutions. This position is an excellent opportunity for those wanting to positively impact the owner's experience and wish to start an exciting career! We offer a base rate of $17.00/hour+ incentives based on your quality scores - paid weekly. Training requires a 10-week full-time shift Monday-Friday 8:30 AM- 5:00 PM (CST). After training, you can expect to work an 8-hour shift between the business hours of 7:00 AM to 6:00 PM (CST), Monday through Friday. After 10 weeks of training, you will utilize multiple Windows-based programs and other internal applications to: Take ownership in resolving escalated customer concerns, including capturing all the facts surrounding complaints, following the outlined steps to resolve issues, data management, and responding to all letters of inquiry. Follow up with customers using phone, email, or text to resolve appliance-related concerns, and close out cases with successful actions. Find creative solutions that are in the best interest of the customers and GE Appliances when negotiating and implementing concessions. Interact and coordinate with all necessary stakeholders to successfully resolve consumer issues, i.e., zones, dispatchers, technicians, etc. Gather information from various resources and surface concerns with suggested resolutions to the Team Leader or Team Manager. Complete consumer reviews for satisfaction before case closure. Meet work schedule demands and obligations with compliance, integrity, and according to values, processes and policies What You'll Bring to Our Team Position Requirements High School Diploma or GED Minimum of 1-year Call-Center experience Minimum of 2-years Escalated Customer Service experience Ability to communicate effectively in English is a requirement Excellent written & verbal skills Moderate to advanced computer skills; navigating multiple online applications Exceptional organizational skills; ability to effectively multi-task Ability to handle high-volume calls while simultaneously handling multiple online applications Previous experience working from home (preferred) Soft Skills Passion for helping customers and problem-solving Flexible with the ability to take direction from management yet work independently to achieve goals Active listening skills and the ability to ask questions Conflict resolution skills; negotiation skills; and time management skills Flexibility, being the ability to adapt to change. Critical thinking skills Desire to work in a team environment towards common goals Ability to remain calm and show empathy while handling challenging customer concerns Requirements for Remote Work Environment Remote work opportunities subject to business needs. Otherwise, a normal office environment with lighting and climate-controlled temperatures. A local internet provider and an ethernet connection: no Satellite, Pre-paid, or DSL internet connections allowed due to security issues Internet Speed Requirements: Ping 50 Mbps or lower Download 50 Mbps or higher Upload 15 Mbps or higher Our Culture Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities. This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices. By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy. GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization. GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to *******************************

At GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together. The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: _we come together_ , _we always look for a better way_ , and _we create possibilities_ . Interested in joining us on our journey? Since 1990, Advanced Services Inc. (ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances. During that time, we have developed a culture of celebrating and rewarding our employees! We are leaders in positioning talent for exciting career paths and promotional opportunities. At ASI, our mission is to create happiness and well-being in every home. Opportunities are available for candidates residing within these states: Utah, South Dakota, Texas, Oklahoma, Tennessee, Mississippi, Kentucky, Ohio and South Carolina. Benefits & Perks: Paid on-the-job training and mentoring Work-from-home opportunities (equipment provided) No weekend shifts Paid time off Medical, dental, vision, and prescription benefits eligibility on day 1 of employment 401(k) program with a company match Short-term and long-term disability Life insurance Appliance discount program Tuition reimbursement Gym membership reimbursement Career growth opportunities **Position** Inbound Customer Service Agent - Consumer Relations (Remote) **Location** USA, Rapid City, SDUSA, Austin, TX, USA, Columbia, SC, USA, Columbus, OH, USA, Jackson, MS, USA, Louisville, KY, USA, Nashville, TN, USA, Oklahoma City, OK, USA, Salt Lake City, UT, USA, Sioux Falls, SD **How You'll Create Possibilities** As a **Remote Consumer Advocate** with ASI/GE Appliances, you will resolve escalated customer service issues. In your role you will create an outstanding quality service experience for the GE Appliance consumer, advocating with multiple internal departments on their behalf for reasonable and satisfactory resolutions. This position is an excellent opportunity for those wanting to positively impact the owner's experience and wish to start an exciting career! + We offer a base rate of **$17.00/hour+ incentives** based on your quality scores - paid weekly. + Training requires a 10-week full-time shift Monday-Friday 8:30 AM- 5:00 PM (CST). + After training, you can expect to work an 8-hour shift between the business hours of 7:00 AM to 6:00 PM (CST), Monday through Friday. After 10 weeks of training, you will utilize multiple Windows-based programs and other internal applications to: + Take ownership in resolving escalated customer concerns, including capturing all the facts surrounding complaints, following the outlined steps to resolve issues, data management, and responding to all letters of inquiry. + Follow up with customers using phone, email, or text to resolve appliance-related concerns, and close out cases with successful actions. + Find creative solutions that are in the best interest of the customers and GE Appliances when negotiating and implementing concessions. + Interact and coordinate with all necessary stakeholders to successfully resolve consumer issues, i.e., zones, dispatchers, technicians, etc. + Gather information from various resources and surface concerns with suggested resolutions to the Team Leader or Team Manager. + Complete consumer reviews for satisfaction before case closure. + Meet work schedule demands and obligations with compliance, integrity, and according to values, processes and policies **What You'll Bring to Our Team** **Position Requirements** + High School Diploma or GED + Minimum of 1-year Call-Center experience + Minimum of 2-years Escalated Customer Service experience + Ability to communicate effectively in English is a requirement + Excellent written & verbal skills + Moderate to advanced computer skills; navigating multiple online applications + Exceptional organizational skills; ability to effectively multi-task + Ability to handle high-volume calls while simultaneously handling multiple online applications + Previous experience working from home (preferred) **Soft Skills ** + Passion for helping customers and problem-solving + Flexible with the ability to take direction from management yet work independently to achieve goals + Active listening skills and the ability to ask questions + Conflict resolution skills; negotiation skills; and time management skills + Flexibility, being the ability to adapt to change. Critical thinking skills + Desire to work in a team environment towards common goals + Ability to remain calm and show empathy while handling challenging customer concerns **Requirements for Remote Work Environment** + Remote work opportunities subject to business needs. Otherwise, a normal office environment with lighting and climate-controlled temperatures. + A local internet provider and an ethernet connection: no Satellite, Pre-paid, or DSL internet connections allowed due to security issues + Internet Speed Requirements: + Ping 50 Mbps or lower + Download 50 Mbps or higher + Upload 15 Mbps or higher **Our Culture** Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities. This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices. By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy. GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization. GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S _If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail_ _to *******************************_

* CONTRACTOR POSITION WITH THE POTENTIAL TO BECOME A FULL-TIME PERMANENT EMPLOYEE AFTER 90-DAYS* SalonCentric, a wholly owned subsidiary of L'Oréal S.A. is headquartered in St. Petersburg, Florida and is the premier distributor of salon professional products in the USA. Created by L'Oréal USA in 2008 and operating in 48 states, SalonCentric has more than 550 business partners, 585 stores and 260 state and RDA stores. Together We Are Beauty! Our mission is helping salon professionals grow their businesses. And we love doing it! Whether we're narrowing down the perfect product assortment or giving advice face to face, we're here for salon pros every step of the way. While you don't need beauty industry experience to find the perfect SalonCentric job for you, we're looking for people who are passionate about giving salon professionals everything they need to thrive. At SalonCentric we are committed to creating a Beautiful Place To Work. We understand that your career journey is unique, and we strive to offer an inclusive, diverse and equitable culture to foster your passion and enhance your skills. We are thrilled to announce we are Hiring Customer Experience Representatives to our Customer Experience Team. This role will be based in beautiful St Petersburg FL and will report to the Manager, Customer Experience. If you love problem-solving, have a proactive mindset, and are energized by helping others, we have the perfect opportunity for you! We are looking for a collaborative and positive team player with excellent communication and technical skills to join our team. Job Summary: In this role you will provide customer service to a diverse group of assigned beauty professionals, salons and individual stylists as well as internal SalonCentric stakeholders utilizing the portfolio of L'Oreal Professional Product brands and partner brands represented by SalonCentric. You will work with the latest technology offering state of the art customer experiences. What You'll Do: * Responsible for direct interaction with customers to support them with order taking and resolution, case creation and information within established standard operating procedures and guidelines for our customer experience policy * Use strong customer service ability to provide value added services in a timely and accurate manner to create moments that matter for our customers Things You're Skilled In: * Able to handle a high volume of calls, inquiries and difficult issues with tact and professionalism * Outstanding telephone and interpersonal skills incl communicating with empathy * Exemplary oral and written communication skills. Must possess good judgment and ability to make independent decisions within department protocols. * Must be able to handle multiple tasks at one time with a high attention to detail. * Demonstrates an enthusiasm and interest for all assigned tasks. * Mosaic, Salesforce, SAP, AWS experience preferred * Fluent oral and written English a must, fluent oral and written Spanish skills preferred * Call center experience preferred * High School diploma or equivalency * Excellent computer skills using Microsoft Office software and data entry experience required * Ability to work overtime when required Working at SalonCentric has its perks! * Competitive compensation packages * Fantastic growth potential * Medical, dental & vision coverage * Short-term & long-term disability * Maternity & paternity leave * 401(k) with company match * Generous employee discounts * Employee assistance programs * Paid holidays, vacation, personal time, and summer Fridays! * Hybrid work schedule with both in-person and remote work * This isn't a full list of the incredible benefits we offer. To learn more, head over to SalonCentric.com Don't meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you're excited about this role but your experience doesn't align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

Job Description We have openings for part-time fulfillment operators. This is an on-call position in which you would be able to set your hours and allow us to meet the needs of our customers. About our Fulfillment Department: We complete customized orders to meet our customer's needs. Some of the activities you may be asked to complete: Assembling binders Stuffing Envelops Assembling custom boxes/kits Collating Inserting coils to make books Pull orders in a warehouse setting You will need to be successful: High School Diploma Able to comprehend and apply basic mathematical principles and use a calculator Able to read and understand work instruction Able to stand for 8 hours Able to lift 30 pounds Applicants must be able to pass a drug screen, have reliable transportation to work on site, and have good work record. Powered by JazzHR cqpc EXcG1m