The Salt Group jobs - 471 jobs

Responsible for the management of the Loan Operations Business Units. Ensure that the areas provide excellent service to our external and internal customers in a cost-effective manner while maintaining internal controls and compliance with regulations. Ensure the servicing of loans is done with strong internal controls and exceptional customer service. The Loan Operations Director must be capable to work at a high level, possess independent judgment and make decisions as required. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness. Primary Accountabilities: Management of all loan related processes, including commercial & consumer servicing, payment & loan accounting, loan booking, and mortgage servicing. Works closely with all internal/external business units. The Director works independently on assignments and/or special projects directly related to department functions and strategic goals of the company and is a subject matter expert on loan product servicing escalations. The Director improves the overall customer experience, manages risk, and assures the department is in compliance with all bank policies and procedures, as well as all applicable state and federal banking regulations within the context of their responsibilities. Administrative reporting, efficiency reviews, and internal cross training of staff. Establishes and enforces department/group strategy, standards, policies and procedures. Documents/maintains department procedures and drives continued process improvements. Functions as a subject matter expert on all loan products while leading process improvement projects to increase operational efficiency, improve the client experience, and manage risk. Remains current on loan operations concepts, practices, and procedures to ensure both technical and functional expertise can be provided for system utilization and problem resolution. Communicates directly with customers regarding Loan Operations matters; assist customers with inquiries or problems; research and correct errors caused by bank or customers; research records and make replacement copies for customers (such as statements, letters). Reviews various suspense and house accounts, ensuring they are balanced and items are cleared in a timely manner. Coordinate overall communication, implementation, follow-up and project timeline for all major Loan Operations initiatives as directed by leadership. Handle and resolve internal and external customer problems and complaints with the highest quality of customer service. Directly manages Loan Operations employees in accordance with the organization's policies and applicable laws; responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems. Coach, motivate and develop employees periodically and provide on-the-spot recognition where applicable. Complete annual performance reviews. Develop a career progression plan for employees. Monitors and coordinates vendor processing related Loan Operations. Ensures that KPI standards are met. Ensures department is compliant with SOX reporting. Coordinate, lead and implement projects. Presents objectives, alternatives and cost/benefit analysis. Responsible for maintaining the department's annual budget process, including but not limited to monitoring and enforcing budget parameters. Provide monthly Management reports. If designated as the Business Unit Compliance Officer (BUCO)- the following duties will apply: Responsible for business unit compliance oversight as the “Business Unit Compliance Officer” (BUCO) with dotted line reporting to the Compliance Division Director. The BUCO is responsible for engaging in activities that contribute to the day-to-day compliance oversight of the business unit and any related third-party vendor relationships in alignment with the Compliance Management System Policy, Bank Secrecy Act Policy, and BUCO Program. The BUCO demonstrates and applies business acumen to promote a culture of compliance and the identification, escalation, and timely mitigation of compliance risks. This role exercises judgment and influence, and may constructively challenge business unit management to support compliance objectives, balancing business strategy with appropriate controls. If designated as the Business Unit Compliance Officer (BUCO) - the following duties will apply: Responsible for business unit compliance oversight as the “Business Unit Compliance Officer” (BUCO) with dotted line reporting to the Compliance Division Director. The BUCO is responsible for engaging in activities that contribute to the day-to-day compliance oversight of the business unit and any related third-party vendor relationships in alignment with the Compliance Management System Policy, Bank Secrecy Act Policy, and BUCO Program. The BUCO demonstrates and applies business acumen to promote a culture of compliance and the identification, escalation, and timely mitigation of compliance risks. This role exercises judgment and influence, and may constructively challenge business unit management to support compliance objectives, balancing business strategy with appropriate controls. The BUCO is accountable for implementing the Compliance Management System Policy and Bank Secrecy Act Policy, including but not limited to the following activities: Facilitating the Compliance Risk Assessment process by identifying, assessing, and managing regulatory compliance risks within the business unit. Knowing and understanding all state and federal compliance laws, rules, and regulations (“laws and regulations”) applicable to the business unit, and how such laws and regulations impact or affect the business unit. Keeping abreast of changes to the laws and regulations, as tracked and disseminated on the Regulatory Tracking Log, and implanting regulatory change within the business unit. Attending all management meetings to keep appraised of developments within the business unit that may impact the compliance function. Actively participating in and advising on key business decisions within the business unit, including new or changes to existing products, services, processes, projects, and vendors. Ensuring that the business unit has sufficient resources to adequately manage compliance risks. Reviewing, drafting, and/or updating business unit policies, procedures, processes, guidelines, and controls to ensure that regulatory requirements are sufficiently addressed and that day-to-day activities operate in a compliant manner. Identifying compliance training needs, providing subject matter expertise to support the development of training curriculum, and conducting or coordinating compliance training for the business unit, in addition to and in support of the Compliance Training Program. Conducting and/or facilitating transactional and non-transactional monitoring and testing to assess the business unit's compliance with all applicable laws and regulations, in support of the Compliance Monitoring Program. Escalating compliance concerns to the Corporate Compliance Department for inclusion on the Issues Tracking Log, and ensuring that any corrective action is taken as necessary and appropriate to address compliance concerns. Supporting the Customer Complaint Program by ensuring that the business unit employees understand and fulfill their responsibilities for reporting and addressing customer complaints. Facilitating regulatory audits and examinations. Completing other compliance related projects and tasks as requested to support the Bank's Compliance Management System Policy and Bank Secrecy Act Policy. Minimum Qualifications: Education: Bachelor's Degree from an accredited 4-year university in Business Administration or related field required. Experience: 7+ years of experience in Consumer, Commercial, Dealer, and Residential Mortgage required. 4+ years in Management role or 1+ years in a Directorial role required. 1+ years of Project Management and/or General Ledger experience preferred. 2+ years of Vendor Management experience and knowledge of bank regulations and practices within Loan Operations preferred. Physical Requirements & Working Conditions: Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. Must be able to read and understand bank-related documents. Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Assist and support in managing and growing a portfolio of high-valued clients in loan and deposit accounts/relationships that meet with established lending and operational policies and provide maximum profitability to the Bank with minimum risk. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a "Voyaging Spirit" and being "Positively Ohana". Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness. Special Program Structure: This position includes a structured career development program. Stage Location Duration Key Focus Stage 1 - CPB Training Honolulu, Hawaii Minimum 6 months (target 6-12 months) Core banking operations, relationship-management fundamentals, and cross-border business support. During this stage CPB will make the final determination on the overseas assignment. Stage 2 - North Pacific Bank Assignment Sapporo, Japan 12 months (Apr 2027 - Mar 2028) Months 1-3: New employee classroom training-Japanese banking principles, compliance, and service culture. Months 4-9: On the job rotation in the International Department-foreign exchange transactions, trade finance, and cross border wires. Months 10-12: Main Branch customer service placement-teller & lobby work, product consulting, and local market engagement. Primary Accountabilities: * Relationship Management: * Assist team to maintain, expand, grow and service commercial and private banking clients. * Respond to inquiries from new clientele. * Assist with depository servicing and loan requests from initiation to closing, including: * Account opening * Wire transfers * Monitoring of overdrafts * Information gathers * Management of portfolios * Timely identification of upcoming renewals and follow up * Responsible for deposit, loan and related product and services documentation audit. * Product Sales to New Customers: * Solicit new customers and sells bank products to affect * Total Deposit Balance * Total Loan Balance Portfolio * Fee Income (loan and deposit, wealth management fee income, foreign exchange, client property payment services) * Business Group/Community Involvement: * Must be an active member of a business association and/or bank-sponsored community group, representing the Bank to prospective customers and increasing mind-share of the Bank. Minimum Qualifications: Education: * Bachelor's Degree from an accredited 4-year university in Finance, Economics, or Business Administration required. Experience: * 6+ months of experience in Customer-facing roles (banking, hospitality, retail, etc.) preferred. Functional Skills: * Proficiency in Japanese language required; ability to read, write, and communicate in a business setting. Physical Requirements & Working Conditions: * Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. * Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. * Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. * Must be able to read and understand bank-related documents. * Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

We are looking for talented professionals to be a part of a dynamic team. We place a focus on professionalism, kindness, integrity, and a high level of confidentiality, with the goal to deliver best in class service while providing a positive working experience for its staff. We are seeking a highly organized, systems-driven Project Coordinator responsible for ensuring operational details are documented, tracked, and closed out to completion. This role transforms field input into clear, accurate, and professionally formatted deliverables, builds and maintains tracking systems, and ensures accountability across projects and operations. The ideal candidate is highly computer-proficient, an exceptional written communicator, and proactive by nature. Success in this role means nothing falls through the cracks, ensuring information is captured, documented, tracked, and finalized to a high standard. Location: Hawai'i - Travel may be required Key Responsibilities Develop, manage, and maintain operational systems, tracking tools, and standardized document templates that support efficiency, consistency, and accountability. Oversee schedule coordination and travel logistics, ensuring plans are aligned, documented, and confirmed. Collect, synthesize, and translate information from field teams and stakeholders into clear, accurate, and professionally formatted deliverables, including After Action Reports (AARs), SOPs, EAPs, agendas, and daily operational logs. Track action items, decisions, and deliverables across projects and ensure timely follow-through to final completion and submission. Design and oversee equipment inventory, maintenance, safety, and registration tracking systems; coordinate with field teams to gather inspection data and confirm close-out of required actions. Compile and analyze operational data to produce reports that identify trends, risks, gaps, and performance insights. Support project planning and cross-department alignment by documenting plans, monitoring progress, and identifying opportunities to improve workflows and communication. Maintain organized digital and physical filing systems with clear naming conventions, version control, and easy accessibility. Provide administrative and financial support related to documentation, budget tracking, invoicing, and expense reconciliation. Ensure accuracy, consistency, and a high standard of written communication across all documents and reports. Required Qualifications Proficiency in Microsoft Office (Excel, Word, PowerPoint) Strong Excel skills, including data entry, basic data analysis, formulas, and pivot tables. Advanced document formatting, editing, and presentation design skills. Familiarity with AI-powered productivity tools (e.g., Microsoft Copilot, Gemini). Excellent organizational, written, and verbal communication skills. Ability to manage multiple priorities, track work across teams, and follow through to completion. Preferred Qualifications Experience in project coordination, operations, or administrative roles. Familiarity with tracking systems, document control, or operational reporting. Experience supporting field-based or fast-paced operational teams. Comfort working with schedules, logistics, and cross-department workflows. Microsoft Office Specialist (MOS) certification in Excel, Word, or PowerPoint. Experience with Excel macros or advanced reporting tools. Familiarity with collaboration features in Microsoft 365. Certification or coursework in AI tools (e.g., Microsoft Copilot, Google AI Essentials, ChatGPT for productivity). Experience using AI tools for meeting summaries, content drafting, reporting, or task automation. Salary Range$36-$51 USD We are an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to equal employment opportunities for all employees as well as providing them with a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, or any other status protected by the laws or regulations in the various locations where we operate. We encourage applicants from all ages and backgrounds.

Specialist I, II, III: This position prepares business purpose loan documents within LaserPro in accordance with established bank guidelines while ensuring the highest level of accuracy & quality in a timely manner. These internally prepared loan documents involve collateral and commercial loans for the branches, business banking and commercial lending units which involve perfecting the bank's lien position, utilizing established bank systems, and capturing all pertinent information into the loan documents. Senior Specialist: Under the direction of the Department Manager and/or Documentation Administrator, this position prepares documents for complex commercial and commercial real estate loans for commercial lending units of the bank in accordance with established bank guidelines while ensuring the highest level of accuracy is achieved in a timely manner. Complex commercial and commercial real estate loans are defined as loans which contain a large number of complex loan documents. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a "Voyaging Spirit" and being "Positively Ohana". Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness. Primary Accountabilities: Specialist I, II, III: * Prepare and/or facilitate preparation of documents in a timely and accurate manner for Consumer Personal and Collateral and simple Commercial Loans. Proactively work with the relationship officer to identify requirements related to the documentation request, including anything that may preclude loan closing, and agree on appropriate resolution to ensure quick response for the customer. Proactively involves the Senior Specialist and/or Documentation Administrator as well as the lending unit leader, relationship officer and/or credit administrator, or others as appropriate to resolve any documentation issues. Demonstrates good knowledge of the bank's credit policies and documentation standards. * Ensures that documentation file is organized based on the bank's standards and any exceptions are approved by an appropriate authority and added to the tickler for follow-up by the lending unit. Proactively works with the relationship officer to resolve any post-documentation follow-up items. * Prepares instructions on disbursing loan proceeds in accordance with the terms set forth in the Credit Approval Document and/or lending unit's instructions. Coordinates the completion of transactions with Community Banking Branches as well as Community Banking Sales Support. Senior Specialist: * Prepare and/or facilitate preparation of documents in a timely and accurate manner as set forth in the Credit Approval Document (CAM, Modification Agreement, Consumer Credit, etc.). Proactively work with the relationship officer to identify requirements related to the documentation request, including anything that may preclude loan closing, and agree on appropriate resolution to ensure quick response for the customer. Proactively Involves the Documentation Administrator and/or Department Manager, as well as the lending unit leader, in-house counsel, relationship officer and/or credit administrator or others as appropriate to resolve any documentation issues. Demonstrates exceptional knowledge of the bank's credit policies and documentation standards. * Ensures that documentation file is organized based on the bank's standards and any exceptions are approved by an appropriate authority and added to the tickler for follow-up by the lending unit. Proactively works with the relationship officer to resolve any post-documentation follow-up items. Demonstrates a positive attitude, a team player and provides exceptional service to both internal and external customers. * Prepares instructions on disbursing loan proceeds in accordance with the terms set forth in the Credit Approval Document and/or lending unit's instructions. Coordinates the ordering and completion of transactions with outside vendors (attorneys, title and escrow companies, etc.). In addition, ensure all necessary loan documents are scanned into Info/Access for booking in a timely manner. * Develop and prepares training for Documentation Specialists I, II and III, and other areas of the Bank on the process and procedures of the Documentation Center. Minimum Qualifications: Education: * H.S. Diploma or GED equivalency required. Experience: Specialist I: * 1+ years of experience in commercial real estate documentation and reading legal documents required. Specialist II: * 2+ years of experience in commercial real estate documentation and reading legal documents required. Specialist III: * 3+ years of experience in commercial real estate documentation and reading legal documents required. Senior Specialist: * 4+ years of work experience using automated documentation preparation systems required. Physical Requirements & Working Conditions: * Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. * Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. * Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. * Must be able to read and understand bank-related documents. * Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

The Client Relationship Manager role focuses on the development of client relationships and ongoing client support. Responsibilities include maintaining client and vendor relationships, presenting relevant materials to clients or team members, and other basic administrative duties. This position requires excellent organizational skills, a commitment to providing friendly and professional client services, and the ability problem-solve while adhering to regulatory requirements. The role also involves learning about investment products and the legal and legislative rules governing qualified, corporate retirement plans. Cerity Partners is excited to open a new office location on O'ahu. This role will be hybrid and based out of Honolulu. Primary Responsibilities Basic preparation of client forms and financial reports for client meetings. Presentation of relevant materials to clients on a quarterly or semi-annual basis Provide ongoing support to clients while ensuring requests/needs are managed in a timely manner Maintaining accurate client records as needed Develop knowledge of investment accounts, products and the forms required to transact business. Assist with internal coordination across departments to ensure tasks / follow-up are completed in a timely manner. Ongoing maintenance and quality control of CRM. Organize advisory team meetings and events. Collaborate with other departments to improve general processes, receive/provide feedback as needed. Maintaining communication and coordinating services with 3rd party vendors Receive client calls and resolve questions/issues as needed. Execute client appreciation and retention activities. Providing account and regulatory/legislative updates in a timely manner Ability and willingness for local and extended travel, as needed Required Qualifications: Bachelor's degree 2 - 5+ years of experience Skills and Competencies: Demonstrate strong and effective communication, organizational and time management skills. Comprehensive knowledge of investment accounts, products and the forms required to transact business. Ability to work in a team based/collaborative environment. Must accept and thrive in a fast-paced, changing environment. Interest in applying for/maintaining ongoing or continuing education credentials Demonstrate proficiency with Microsoft 365, Adobe, Salesforce, Zoom Adherence to all compliance policies & procedures. Demonstrate the Cerity Partners culture. Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at a time. Compensation Range: $60,000-70,000 Why Cerity Partners: Our people drive our success by working together to deliver exceptional service to our clients. Below is a glimpse of the key elements of our total rewards package: Health, dental, and vision insurance - day 1! 401(k) savings and investment plan options with 4% match Flexible PTO policy Parental Leave Financial assistance for advanced education and professional designations Opportunity to give back time to local communities Commuter benefits Cerity Partners is committed to providing an environment where all individuals can be their authentic selves. We are an Equal Opportunity Employer who respects each individual and supports the diverse cultures, perspectives, and experiences of our colleagues. We are dedicated to building an inclusive and diverse workforce and will not discriminate based on race, religion, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. Cerity Partners is committed to working with and providing accommodations to applicants with disabilities or special needs. For those needing accommodations, please reach out to **************************. Applicants must be authorized to work for any employer in the U.S.

** Primary Purpose of Job Responsible for providing outstanding customer service in the ASB client contact center. Makes banking easy and delivers high performance by providing immediate response to customers, bank employees, etc., addresses questions and/or issues that are encountered in the course of doing business with the bank. Serves as a professional representative of the bank through all client interactions, which may be via telephone, online, mobile banking, email and/or fax. Strives to deepen the customer relationship by identifying appropriate products/services and refers customers to other bank representatives, as appropriate. Major Job Accountabilities Intake customer inquiries within the client contact center, addressing client questions and/or issues in a professional and courteous manner. Researches situations, as necessary, to resolve concerns. Ensures that all information pertaining to client interactions is appropriately documented in client contact center systems in order to analyze patterns and trends in the ASB client experience. Identifies opportunities to deepen the customer relationship by recommending bank products and/or services to meet the customer needs. Refers customers to other bank representatives, as appropriate. Performs role in compliance with all banking laws and regulations, including but not limited to the Bank Secrecy Act / Anti-Money Laundering (BSA/AML) and suspicious activity monitoring and reporting; immediately reports improper or suspicious activities to management. Required Skills or Training Demonstrated customer service skills that include proven ability to handle difficult customer interactions. Strong communication skills must be demonstrated through oral and written means. Proficient in the use of personal computers & word processing or spreadsheet applications. Possesses basic mathematical skills and is proficient in the use of calculators. Must be able to multi-task effectively between multiple systems to assist customers with their inquiries. Handle a fast-paced environment. EOE, including disability/veterans At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling ************ and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!

Responsible for managing relationships and generating new mortgage loans from Realtors, referral partners, prospective homebuyers and borrowers. Responsible for managing and overseeing a team of HomeLoan Consultants. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a "Voyaging Spirit" and being "Positively Ohana". Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness. Primary Accountabilities: Direct Sales and Relationship Management * Individually originate and close a minimum of $1,000,000 per month in residential mortgage loans. Interview applicants to determine their ability to qualify for a mortgage loan. Analyze the applicant's financial situation in order to qualify them for the correct loan amount and mortgage program that fits their individual needs. * Represent Home Loans Division in managing relationships with clients of Home Loans Division including its borrowers who apply for mortgage loans and Realtors, developers and other referral partners who are in a position to refer current or future borrowers to Home Loans Division for mortgage financing opportunities. Sales Team Management * Provide timely support to all team members in the form of loan training, loan analysis, business development, and loan troubleshooting to ensure regulatory compliance as well as compliance with policies and procedures. * Assist in the recruiting and managing of new team members as positions open or as their team merits expansion. * Input customer information into the loan origination system and all other systems (i.e. automated underwriting, contact management, etc.) as deemed necessary. * Make recommendations regarding credit decisions on residential mortgages to the underwriting representatives of Home Loans Division or of various wholesale funding sources. * Knowledge of and compliance with the state and federal laws, rules, and regulations, and the bank's policies and procedures, affecting the employee's job duties and responsibilities that pertains to the Home Loans Division. Minimum Qualifications: Education: * High School Diploma or GED equivalency required. Experience: * 6+ years of direct sales experience within the mortgage industry required. * 5+ years of Supervisory or 3+ years management experience required. License/Certification: * Registration with the Nationwide Mortgage Licensing System & Registry (NMLS) is required prior to performing any duties of a Mortgage Loan Originator (MLO) required upon hire. Physical Requirements & Working Conditions: * Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. * Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. * Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. * Must be able to read and understand bank-related documents. * Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Manages and grows the team's portfolio of Loan Syndications, Purchased Credits (SNC's & CLO's), and direct lending opportunities that are aligned with established lending and operational policies, that optimize capital utilization, and that provide strong risk adjusted profitability to the Bank with acceptable risk. Provides specialized expertise in credit underwriting and risk management in our core strategies and markets, including Interest Rate Hedging and Structured Credit. Possess a deep understanding of trends in capital markets, as well as the local, national, and global economy. Executes in the role of Team Lead with a strong focus on leadership while creating an environment where all team members can thrive. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a "Voyaging Spirit" and being "Positively Ohana". Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness. Primary Accountabilities: Portfolio Management: * Makes timely, well-informed, and balanced credit recommendations, by evaluating financial and other information, resolving issues of concern, and by accessing other internal and external sources. * Interacts directly with Agent Bank personnel, Sponsors, and Borrowers as a primary bank portfolio administration contact. * Coordinates the review of loan documentation and loan booking packages. * Coordinates the preparation of quarterly financial reporting and covenant compliance. * Coordinates portfolio reports and reviews (quarterly and semi-annually) and preparation of portfolio review presentations including review of risk grades with the assigned Credit Administrator for the entire portfolio. * Prepare annual review for all assigned credits and presents summary of the annual portfolio review to the Management Loan Committee. * Interfaces with Credit Administration, Risk Management, Treasury, Controllers, and other departments to address loan portfolio management, loan policy, and any related issues. * Monitors publicly traded companies for press releases and for other public announcements and news which may impact the portfolio. * Monitors secondary market activity as available. Credit Management & Administration: * Appropriately manages and maintains credit quality aspects of assigned portfolio. This includes: * Effective engagement with Credit Administration and Bank's internal credit approval authorities for all credit presentations and any necessary modifications. * Proactive monitoring of financial trends of portfolio borrowers and related markets. * Conducting timely renewals and/or extensions of loans and minimizes all delinquencies (payment and tickler delinquencies). * Recommends appropriate waivers/amendments. * Maintains credit files incompliance with Bank Credit Policies & Procedures. * Prepares, reviews, and audits documentation to ensure documentation is accurate according to policy. * Prepares documentation and verifies recordings to secure assets as needed for direct lending credits. * Assembles and reviews documentation files for completeness for submission to Loan Processing. Team Leadership: * Communicates actively and effectively with Portfolio Managers and Credit Underwriters. * Provides well-grounded assessments and development plans with clear accountability. * Consistently demonstrates strong collaboration with other areas of the Bank and stakeholders. Financial Results and Efficiencies: * Leads Team to reach or exceed financial goals. * Constantly seeks and creates opportunities for the CSS Division. * Constantly seeks and implements efficiencies for the CSS Division. Minimum Qualifications: Education: * Bachelor's Degree in Finance or related field required. Experience: * 8+ years track record of successful business development and syndication experience within Corporate Banking/Capital Markets 'mid-large corporate' segments ($500Mn-5Bn revenues) required. * 5+ years of experience in sales management in financial services or related industries, preferably involving customer relationship management required. * 5+ years of management to include staff required. * Successful Completion of Bank-sponsored Credit Training Program preferred. Physical Requirements & Working Conditions: * Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. * Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. * Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. * Must be able to read and understand bank-related documents. * Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Under the direction of the Team Leader or Manager, helps to manage high revenue and high sensitivity portfolios and client relationships. Also, maintains competitive depth and breadth and a high degree of competency in the financial markets.

This job posting is anticipated to remain open for 30 days, from 11-Dec-2025. The posting may close early due to the volume of applicants. Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report. ¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. If you find yourself looking for a fulfilling career, the Branch Office Administrator (BOA) role may be the right opportunity for you. BOAs team up with financial advisors to help clients achieve their long-term financial goals. The primary role of the BOA is to provide administrative support to a financial advisor or a team of multiple financial advisors. We're proud to serve over nine million clients. Our BOAs are a valued part of the client support team, and we credit much of our success to their unique experiences and professional backgrounds. We value different viewpoints to help achieve results. Role Summary: As a Branch Office Administrator, you'll be a vital part of our team, providing seamless support to our clients. You'll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment. We'll give you the support you need. Our team will be there every step of the way, providing: * Comprehensive 6-month training including an experienced peer to help mentor you * A wide support network that extends from your branch office to your region to the home office * You'll often work independently but will have a team of thousands backing you every step of the way Can you see yourself… * Delivering exceptional personalized service to ensure clients feel understood and informed * Taking an active role in the annual business planning process to assist in developing strategies for the upcoming year * Actively listen for situations in the clients' lives that may indicate a need for additional services * Driving marketing activities such as planning and executing events What skills would make you a successful BOA? * Analytical Thinking * Attention to Detail * Adaptability * Conversational Skills * Digital Tool Utilization * Team Collaboration Role Requirements * Client Service: Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions. Respond to inquiries, resolve issues, and ensure an exceptional experience. Develop and maintain strong relationships with clients, referral sources, and internal client support team members. * Account Management: Aptitude to learn and understand the financial services industry. Includes account opening, handling account transfers and other requests at the direction of the financial advisor. Process account transactions, prepare documentation, and maintain accurate client records. * Administrative & Operational Support: Strong ability to work independently at the direction of the financial advisor. Handle various administrative tasks, including scheduling appointments, preparing materials for client meetings, managing correspondence and supporting marketing initiatives. Streamlining processes with updating SOPs and strategically execute on the branch business plan. * Technology: Strong computer literacy with willingness to learn new technology and programs such as MoneyGuide, Salesforce, Microsoft Office products and other firm-provided software. At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. You can also expect… * A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributions * An inclusive environment where everyone's different viewpoints are valued and help to achieve results. * We recognize individual efforts through a rewards program that promotes a long-term career, your financial security and you and your family's well-being * Full-time Associates receive the following benefits: * Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page. You'll be competitively compensated… * Edward Jones believes in a human centered approach as we partner for positive impact, to improve the lives of our clients, colleagues, and communities. * Edward Jones is based on a legacy of partnership and as a privately held firm we share the success with our associates through various discretionary and variable compensation programs, which includes bonus opportunities based on branch and firm profitability, along with individual performance. * The hiring minimum and maximum range shown below is a subset of the total pay range. There is also an opportunity for merit-based salary increases as you progress in the BOA role.

Under the direction of the Manager, the Student Intern performs the general duties as assigned by the sponsoring business unit/department and participates in a structured learning program covering Bank of Hawaii's organization, culture, and philosophy to enhance their business knowledge and advance their personal and professional development. *** This is a full-time, hourly position at $19.00/hour. All applications must be received by January 16, 2026. *** 2026 Business Departments Branch & Bankoh Care Team Branch Banking: Branch Banking comprises a workforce of 600 strong across 51 branches who work with clients to fulfill their financial futures on the front-line. Interns will have the opportunity to observe and participate in operations, sales, networking, and strategizing with the Branches, Contact Center, and Executive Management. Training & Support Center: The Training & Support Center is responsible for the creation, management, and execution of professional development programs that provide our Branch and Call Center employees with the necessary knowledge and skills to meet customer needs, comply with regulations, and manage risks. Interns will gain hands-on experience participating in the creation and management of the tools and resources critical to our new and existing programs. Commercial Banking Maui Commercial Banking: The Maui Commercial Banking Center provides financial solutions to businesses with a focus on the Maui market. We help existing and new clients achieve their financial dreams through credit and deposit product offerings and exceptional banking service. Commercial Credit Group/Corporate Banking/Commercial Real Estate Loan Division: Bank of Hawai‘i's Commercial Banking Group provides debt, treasury and asset management solutions to companies doing business in Hawai‘i and Guam. In this position, you will be introduced to foundational commercial credit and underwriting skills as well as explore career paths across different Commercial Banking areas. In this rotation format, you will develop an understanding of banking solutions for both general industry businesses and commercial real estate investors. Finance Accounts Payable: Accounts Payable (AP), as part of the general accounting team, is responsible for receiving and processing payments for invoices and expense reports from external and internal vendors and employees, overseeing the flow of funds out of the Bank. AP provides administrative and financial support, ensuring accurate reporting of Bank expenses. Controllers: In the Controllers division, the Financial Reporting and Analysis team is responsible for preparing SEC filings such as the 10-Q and 10-K, as well as financial statements for subsidiaries and the holding company. The team ensures compliance with U.S. GAAP and supports internal and external audits. Financial Planning & Analysis: Financial Planning & Analysis (FP&A) is responsible for developing the monthly forecast and business unit financial reports. Our team works closely with leadership across the organization to gather input for the forecast each month. We ensure accurate and timely financial information by conducting reviews and variance analysis and providing guidance to the accounting department as needed. We leverage the financial results in combination with the forecast to provide financial results and analysis to the business leaders of the organization. Treasury: The Treasury team manages Asset & Liability, Liquidity Risk, Capital Risk and the Investment Portfolio. We're seeking a motivated individual with strong analytical skills, basic market and finance knowledge, and a willingness to learn, to gain valuable hands-on experience. Information Technology Enterprise Project Management Office: The Enterprise Project Management Office (EPMO) manages Bank of Hawai‘i's strategic, priority and complex projects. It makes sure projects support the organization's goals, stay on schedule and budget, and follow clear processes. The EPMO provides tools, guidance, and oversight to project teams. It plays a key role in shaping the company's future by leading projects that drive innovation and long-term success. Information Risk & Controls Management: Within IT Risk & Controls Management at Bank of Hawaiʻi, we blend risk strategy, IT Governance, cyber defense, application security and technology solutions as we consider the entire security lifecycle. The primary objective is to build a risk-aware culture, reduce IT risk, and protect the Bank's data. Strategic Analytics: Our Data & Analytics team crafts self-service analytics solutions that shape how we use data and technology to acquire, retain, and engage our customers. This is an exciting opportunity to learn about an area that is foundational to any company's ability to make data-driven decisions through analyses. Marketing Customer Experience: Bank of Hawai‘i's Customer Experience (CX) team works with business units across the bank and applies a human-centric approach to innovate the customer experience. As Bank of Hawai‘i continues its CX transformation, we are looking for highly engaged summer interns to support our experience design efforts. You will apply design thinking methodologies to address real challenges, work closely with cross-functional teams to identify and prioritize CX enhancements and build upon your analytical skills for understanding customer insights, trends and opportunities. There are two (2) opportunities in the CX team: CX Research & Insights: In the CX Research & Insights position, this role will leverage customer experience and market research to understand brand perception and translate findings into strategies that enhance engagement and loyalty. CX Training & Development: In the CX Training & Development position, this role will leverage the science of customer experience with program facilitation and corporate development for the organization. You will have the opportunity to provide insight into content creation, program development, and workshop facilitation. User Experience: The User Experience (UX) team combines research and design to create highly usable and effective digital experiences that support business objectives for both the Marketing division, and the company at large. The team conducts research and analyzes data, creates mockups and prototypes, and works with developers to implement solutions. Operations & Digital Banking Digital Banking: The Digital Banking division creates innovative solutions that empower customers to bank wherever they are. We focus on delivering convenient and intuitive digital tools that help customers manage their finances easily across all devices, at any time and from any location. Join us as an intern and help shape the future of banking by enhancing customer experiences through creativity and collaboration. People Services Learning Development: Unlock your potential and embark on a transformative journey in the dynamic world of People Services (Human Resources). An internship with us offers the chance to contribute to meaningful projects that include preparing our workforce with future-ready skills through various development programs. You'll collaborate with diverse leaders and professionals, gain valuable insights, and help shape the future of our organization. Talent Acquisition & Mobility: Join our Talent Acquisition & Mobility team as a summer intern and gain hands-on experience supporting initiatives that advance our enterprise strategy of cultivating a modern workforce. This role offers exposure to recruitment processes, candidate experience, and strategic talent planning, with the flexibility to explore other areas within Human Resources. You'll have a unique opportunity to learn, contribute, and help shape how we attract and engage top talent. Risk Management Enterprise & Operational Risk: Operational risk management focuses on identifying, assessing, monitoring, and mitigating losses arising from failed internal processes, people, systems, or external events. Enterprise Risk Management (ERM), by contrast, is a strategic, top‑down discipline that integrates all risk types-market, credit, operational, liquidity, strategic, and reputational-across the entire organization. An internship with Enterprise & Operational Risk offers practical experience in protecting the Bank from unexpected challenges while driving strategic growth. If you're a forward-thinker, problem solver who loves critical analysis and wants to make an impact in a dynamic and constantly evolving industry, this is your chance to thrive. Wealth Management Business Interests & Valuation: The Business Interests and Valuation team provides business valuation and exit planning/M&A (mergers & acquisitions) advisory services to private company owners. The Trust Real Estate team provides fiduciary asset management services for residential and commercial properties owned by BOH trust and agency accounts. The Private Bank: Wealth Management at Bank of Hawai‘i is a holistic service model delivered through The Private Bank, designed to address all facets of an affluent client's financial life-investment management, estate planning, tax strategies, credit and liquidity, deposits, and investments. Relationship managers coordinate across partners and specialists to craft individualized strategies that evolve with the client's goals and complexity. Enrolled as a student in good standing in a four year degree program at an accredited college or university; or in a two year program in Hawaii, intending to transfer to a four year program in Hawaii; or equivalent work experience. One year of work experience or equivalent (volunteer work, school/student activities, leadership roles, etc.) Proficiency with personal computers and Microsoft applications (Outlook, Word, and Internet Explorer), or similar software and familiarity with work sheets and databases. Demonstrated verbal and written communication skills. Must be able to meet deadlines and handle multiple priorities. Ability to take direction, work with minimal supervision, and complete tasks as assigned. As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act. Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow. We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit **************************** Participates in on-the-job training at an assigned department or branch to gain general knowledge of banking and the business area while learning some of the basic functions and operational procedures of the department or branch. Gains exposure to different career opportunities while working with other employees in the department or branch, through contact with other employees involved with the program and while participating in program activities. Gains exposure to the corporate environment through meaningful and increasingly responsible work and/or defined project assignments while meeting employment standards relating to attendance, timeliness, dress, grooming, coworker etiquette and customer relations. Fulfills various program requirements, makes presentations, and/or participates in additional developmental and skill building opportunities. May participate in Bank sponsored/initiated projects and community-related activities. Performs clerical functions as assigned to assist department or branch with project, backlog or leave coverage, etc. Performs all other miscellaneous responsibilities and duties as assigned.

As an Individual Contributor, this role is responsible for planning, directing, organizing, and executing audits of Bank of Hawaii Corporation. The position ensures compliance with internal policies, regulatory requirements, and industry standards while identifying opportunities to strengthen internal controls and improve operational efficiency.

Join the First Hawaiian Bank 'ohana, where our culture flourishes with purpose. We prioritize the 3 C's - Caring, Character and Collaboration - ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the 'Best Places to Work in Hawaii' for 14 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years. Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here. We are currently seeking a collaborative, customer-focused Dispute Specialist to join our BankCard Center Team. In this role, you will process Mastercard, Zelle, and ACH dispute claims; ensure appropriate action is taken within regulatory timeframes. Compensation The hourly salary range for this role is $18. 50- $23. 00/hr; commensurate with experience. The successful candidate will be hired for the level of the position that aligns with their experience. Work Schedule Monday - Friday 8:00AM - 5:00PM (Hours may vary) The ideal candidate will have: High School Diploma or equivalent, or equivalent work experience required 2 years of experience in banking, dispute resolution, or card services required Associate degree or bachelor's degree in finance, banking, or similar field preferred Previous banking experience Previous customer service experience Good writing skills necessary to correspond with customers and other financial institutions Good verbal communication skills necessary to handle calls from customers, internal departments and other financial institutions Possesses attention to detail with excellent follow-through Good time management Critical thinker Able to work under pressure with multiple deadlines Necessary 10 key calculator and typewriter by touch and typing skills Computer skills with knowledge of MS Office Are you interested in learning more about us? Come discover who we are by visiting our LinkedIn , Instagram , Facebook pages. Discover firsthand insights through our Employee Spotlight series, offering a glimpse into the daily lives of our valued team members If this position sounds like an ideal match, we invite you to apply so we can learn more about you. At First Hawaiian Bank, it all starts with YES!

The Deposit & Cash Management Officer will be responsible for managing, retaining and growing a portfolio of high-valued Commercial Market clients with deposit accounts/ relationships. With an emphasis on new core deposit acquisition, generate new business relationships for the bank. Assist with development of product collateral and documentation. Provide technical support and assist with maintenance of products and services sold. Assist with client product training. Integrate all core functions with other Commercial Markets to generate new business relationships for the bank. For Deposit & Cash Management Officer I - III, you will be responsible for supporting cash management product and service sales calls with product demonstrations and presentations. For Senior Deposit & Cash Management Officer, you will support merchant and cash management products and services sales calls with product demonstrations and presentations. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a "Voyaging Spirit" and being "Positively Ohana". Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness. Primary Accountabilities: Portfolio Growth: Deposit & Cash Management Officer I-Senior: * Generate new business through an organized and targeted calling program. * Develop and maintain a business referral and information network consisting of trusted professional contacts for advice, counsel and new referrals. Work with * Commercial and Corporate Markets and other areas of the bank to identify clients and prospects appropriate for the Deposit Team. Responsible to attain and/or exceed sales (productions and portfolio growth) goals, as it pertains to both new and existing business clients utilizing effective sales techniques and negotiating skills. Deposit & Cash Management Officer I-III: * Lead with deposits. * Work closely with clients and prospects to identify opportunities to grow deposits with safe and profitable solutions. * Continually works to move these customers into a portfolio by increasing its profitability. * Possess an understanding and ability to identify loan opportunities and introduce lenders. Senior Deposit & Cash Management Officer: * Lead with Merchant Services. * Work closely with clients and prospects to identify opportunities to grow merchant services with safe and profitable solutions Cash Management Product and Service Support: * Provide technical business product and service support. * Responsible for business product and service maintenance and incident resolution. * Assist in the development and maintenance of effective client relationships with Line officers (Commercial, Business, and Community Banking). * Assist in Product Development and Evaluation: * Assist in evaluation of product line and implementation of enhancements/changes. * Assist in development of procedures for business products and services. Referrals/Fee Income Opportunities: * Generate new business in other areas of the bank through an effective relationship management process, which includes active profiling and appropriate cross-selling, introductions and referring. * Develop new sources of fee income and increase overall profitability of book of business. Relationship Management: Deposit & Cash Management Officer I-Senior: * Establish, retain and grow business customer relationships by providing exceptional customer service. * Uses understanding of the needs of businesses to market or coordinate sale of the appropriate product or service that the bank can deliver. * Responsible for, through effective profiling, finding solutions for the company's financial needs. Responsible for expanding business client relationships by anticipating and identifying the needs of the business client and meeting these needs through the sale of additional products and services, directly or through referrals to appropriate departments (appropriately cross-sell); making appropriate networking introductions; being responsive and providing solutions. * Responsible for maintaining and managing customer information database and financial profiles of customers within the portfolio to assist selling efforts and provide management reports that develop customer leads and marketing programs. Deposit & Cash Management Officer I-III: * Provide the highest standards of account maintenance and servicing of assigned portfolio of deposit accounts through regular contact and communication with customers and a commitment to the delivery of quality service. Senior Deposit & Cash Management Officer: * Provide the highest standards of account maintenance and servicing of assigned portfolio of merchant accounts through regular contact and communication with customers and a commitment to the delivery of quality service. Product Demonstrations and Presentations: * Joint sales calls with Line Units to provide product demonstrations and presentations. * Liaison between Line Units and Customers. Act as business product and services liaison between Line Units and their customers. Relationship Banking: * Leads the team to achieve the department's "customer-centric" cross-referral goals. * Adheres to the Bank's service standards. Service Quality: * Monitor quality of service levels for clients that use business products and services. * Identify and resolve a variety of customer problems and inquiries by determining the cause and origin of systems errors/problems. Maintain high standard of customer service by responding promptly and accurately to client requests/inquiries. Minimum Qualifications: Education: * Bachelor's Degree from accredited 4-year university, preferably in a related field required. Experience: Deposit & Cash Management Officer I: * 1+ years of experience in sales of deposit and cash management products and services required. * 1+ years of experience in portfolio and revenue management required. * 4+ years of experience in sales in any commercial business product required. * 1+ years of experience in administrative support in a related area required. Deposit & Cash Management Officer II: * 1+ years of experience in sales of deposit and cash management products and services required. * 1+ years of experience in portfolio and revenue management required. * 5+ years of experience in sales in any commercial business product required. * 1+ years of experience in administrative support in a related area required. Deposit & Cash Management Officer III: * 2+ years of experience in sales of deposit and cash management products and services required. * 2+ years of experience in portfolio and revenue management required. * 6+ years of experience in sales in any commercial business product required. * 1+ years of experience in administrative support in a related area required. Senior Deposit & Cash Management Officer: * 3+ years of experience in sales of deposit and cash management products and services required. * 3+ years of experience in portfolio and revenue management required. * 6+ years of experience in sales in any commercial business product required. * 1+ years of experience in administrative support in a related area required. * 2+ years of experience as team leader required. Physical Requirements & Working Conditions: * Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. * Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. * Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. * Must be able to read and understand bank-related documents. * Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Job Description Manage and grow a portfolio of high valued client relationships of loans and deposits accounts that meet established lending and operational policies and provides maximum profitability with minimum risk to the Bank. Performs all duties and interacts with internal and external customers in a manner aligned with the Company's Core Values of Voyaging Spirit and Positively Ohana; Customer Experience Competencies of Customer Interaction, Empowerment and Ownership; and Basic Skills of Listening, Oral Communication, Written Communication, Action Orientated, Thoroughness, Problem Solving. Primary Accountabilities: Production Activities: Actively support the CRELD Team Leader's marketing efforts to generate new loan production, deposits, fee income and referrals to other business units. Generate new commercial mortgages and construction loans to meet annual production goals and objectives. Originate new commercial mortgage loans and construction loans, deposits, and fee income from new and existing sources of business. Conduct face to face meetings with high quality loan and deposit customers and prepare detailed call reports for customer contacts. Preliminary Review: Evaluate the borrowers and guarantors, prepare market research, discuss loan with Credit Administrator, prepare term sheets, review appraisal and environmental reports, review guarantor credit reports, review EDR screens and prepare environmental assessment questionnaires. Credit Approval Memorandum Preparation: Prepare CAM write-ups / review CAM write-ups by underwriters with clear, concise and timely loan request presentations that meet the Bank's quality targets, lending policies, and guidelines and assess the credit strengths, weaknesses, and potential risks. Loan Documentation: Review commitments letters, review title searches, review borrower documents, order and review loan documents, and review and sign-off on documentation checklist. Loan Draws: Review construction loan draws and inspection reports, review line draws, obtain disbursement approvals, and approve collateral releases. Participate in commercial real estate business organizations and attend meetings and functions. Actively participate in Bank-sponsored community events. Portfolio Management: Actively assist the Team Leader to manage the Lending Team's existing portfolio of commercial mortgage loans, construction loans, and business deposits. Proactively manage customer relationships to meet commercial mortgage and construction loan runoff projections and CRELD deposit goals and objectives. Ensure assigned portfolio of loans is in compliance with the Bank's credit policies and procedures. Keep abreast of trends and developments that may impact the quality of the assigned loan portfolio. Manage loan delinquents and maturing loans to ensure no administrative delinquencies of matured loans. Diligently monitore assigned loan portfolio to ensure risk-rating assessments are accurate with timely re-grades as appropriate. Prepare and review Term Loan Reviews/Compliance and Risk Rating Validations to insure completeness and all issues addressed. Prepare and review Asset Quality Reviews to insure completeness and all issues addressed. Prepare and review Modification Memorandums to insure completeness and all issues addressed. Review annual property inspections and conduct follow-up actions as required. Review annual EDR collateral screens and conduct follow up actions as required. Monitor daily overdrafts for assigned customers. Complete checklist folders for loan downgrades to 7 or worse. Prepare portfolio management reports as assigned and provide updates for credits managed. Contribute to managing the Lending Team ticklers to CRELD standards. Contribute to CRELD achieving satisfactory annual audit rating and FDIC examination reviews. People Management: Assist the Team Leader to provide management guidance and mentoring to the Lending Team staff members. Assist in the management of work assignments and workflows. Assist in mentoring team staff development and advancement and insure alignment with personal development goals. Assist in raising skill levels and core competencies of staff members. In the absence of the team leader, manage the team leader's responsibilities. Minimum Qualifications: Education: H.S. Diploma required Bachelor's degree in business administration or related field preferred Experience: 6+ years in commercial real estate lending / commercial lending and relationship management, or equivalent work experience required Physical Requirements & Working Conditions: Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. Must be able to read and understand bank-related documents. Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Assist and support in managing and growing a portfolio of high-valued clients in loan and deposit accounts/relationships that meet with established lending and operational policies and provide maximum profitability to the Bank with minimum risk. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness. Special Program Structure: This position includes a structured career development program. Stage Location Duration Key Focus Stage 1 - CPB Training Honolulu, Hawaii Minimum 6 months (target 6-12 months) Core banking operations, relationship-management fundamentals, and cross-border business support. During this stage CPB will make the final determination on the overseas assignment. Stage 2 - North Pacific Bank Assignment Sapporo, Japan 12 months (Apr 2027 - Mar 2028) Months 1-3: New employee classroom training-Japanese banking principles, compliance, and service culture. Months 4-9: On the job rotation in the International Department-foreign exchange transactions, trade finance, and cross border wires. Months 10-12: Main Branch customer service placement-teller & lobby work, product consulting, and local market engagement. Primary Accountabilities: Relationship Management: Assist team to maintain, expand, grow and service commercial and private banking clients. Respond to inquiries from new clientele. Assist with depository servicing and loan requests from initiation to closing, including: Account opening Wire transfers Monitoring of overdrafts Information gathers Management of portfolios Timely identification of upcoming renewals and follow up Responsible for deposit, loan and related product and services documentation audit. Product Sales to New Customers: Solicit new customers and sells bank products to affect Total Deposit Balance Total Loan Balance Portfolio Fee Income (loan and deposit, wealth management fee income, foreign exchange, client property payment services) Business Group/Community Involvement: Must be an active member of a business association and/or bank-sponsored community group, representing the Bank to prospective customers and increasing mind-share of the Bank. Minimum Qualifications: Education: Bachelor's Degree from an accredited 4-year university in Finance, Economics, or Business Administration required. Experience: 6+ months of experience in Customer-facing roles (banking, hospitality, retail, etc.) preferred. Functional Skills: Proficiency in Japanese language required; ability to read, write, and communicate in a business setting. Physical Requirements & Working Conditions: Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. Must be able to read and understand bank-related documents. Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Job Description Specialist I, II, III: This position prepares business purpose loan documents within LaserPro in accordance with established bank guidelines while ensuring the highest level of accuracy & quality in a timely manner. These internally prepared loan documents involve collateral and commercial loans for the branches, business banking and commercial lending units which involve perfecting the bank's lien position, utilizing established bank systems, and capturing all pertinent information into the loan documents. Senior Specialist: Under the direction of the Department Manager and/or Documentation Administrator, this position prepares documents for complex commercial and commercial real estate loans for commercial lending units of the bank in accordance with established bank guidelines while ensuring the highest level of accuracy is achieved in a timely manner. Complex commercial and commercial real estate loans are defined as loans which contain a large number of complex loan documents. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness. Primary Accountabilities: Specialist I, II, III: Prepare and/or facilitate preparation of documents in a timely and accurate manner for Consumer Personal and Collateral and simple Commercial Loans. Proactively work with the relationship officer to identify requirements related to the documentation request, including anything that may preclude loan closing, and agree on appropriate resolution to ensure quick response for the customer. Proactively involves the Senior Specialist and/or Documentation Administrator as well as the lending unit leader, relationship officer and/or credit administrator, or others as appropriate to resolve any documentation issues. Demonstrates good knowledge of the bank's credit policies and documentation standards. Ensures that documentation file is organized based on the bank's standards and any exceptions are approved by an appropriate authority and added to the tickler for follow-up by the lending unit. Proactively works with the relationship officer to resolve any post-documentation follow-up items. Prepares instructions on disbursing loan proceeds in accordance with the terms set forth in the Credit Approval Document and/or lending unit's instructions. Coordinates the completion of transactions with Community Banking Branches as well as Community Banking Sales Support. Senior Specialist: Prepare and/or facilitate preparation of documents in a timely and accurate manner as set forth in the Credit Approval Document (CAM, Modification Agreement, Consumer Credit, etc.). Proactively work with the relationship officer to identify requirements related to the documentation request, including anything that may preclude loan closing, and agree on appropriate resolution to ensure quick response for the customer. Proactively Involves the Documentation Administrator and/or Department Manager, as well as the lending unit leader, in-house counsel, relationship officer and/or credit administrator or others as appropriate to resolve any documentation issues. Demonstrates exceptional knowledge of the bank's credit policies and documentation standards. Ensures that documentation file is organized based on the bank's standards and any exceptions are approved by an appropriate authority and added to the tickler for follow-up by the lending unit. Proactively works with the relationship officer to resolve any post-documentation follow-up items. Demonstrates a positive attitude, a team player and provides exceptional service to both internal and external customers. Prepares instructions on disbursing loan proceeds in accordance with the terms set forth in the Credit Approval Document and/or lending unit's instructions. Coordinates the ordering and completion of transactions with outside vendors (attorneys, title and escrow companies, etc.). In addition, ensure all necessary loan documents are scanned into Info/Access for booking in a timely manner. Develop and prepares training for Documentation Specialists I, II and III, and other areas of the Bank on the process and procedures of the Documentation Center. Minimum Qualifications: Education: H.S. Diploma or GED equivalency required. Experience: Specialist I: 1+ years of experience in commercial real estate documentation and reading legal documents required. Specialist II: 2+ years of experience in commercial real estate documentation and reading legal documents required. Specialist III: 3+ years of experience in commercial real estate documentation and reading legal documents required. Senior Specialist: 4+ years of work experience using automated documentation preparation systems required. Physical Requirements & Working Conditions: Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. Must be able to read and understand bank-related documents. Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Under the direction of the Corporate Business Continuity Manager, the Corporate Business Continuity Coordinator oversees the readiness of the corporate emergency operations center facility and the emergency operations center contingency support staff. Manages the night shift of the Emergency Operations Center during Crisis Management Operations. Assists and advises the Manager in all activities pertaining to the development, implementation, and maintenance of corporation's business continuity program. The Coordinator also works independently to coordinate the development and maintenance of business continuity/contingency plans with senior level managers.

Benefits: Bonus based on performance Competitive salary Employee discounts Flexible schedule Opportunity for advancement Signing bonus Training & development Seeking a job that fits around your life? Look no further! We provide flexible scheduling options, so you can balance work and personal commitments. Embrace the possibilities by adding this side gig or growing a new career at Jackson Hewitt and apply today! If you join our team as a Seasonal Entry Level Tax Preparer, you'll conduct one-on-one tax interviews with clients, start to develop your book of business, and provide exceptional customer service. You will also have the opportunity to expand your skill set with professional development and continual training. No matter your work background or experience level, we welcome you to apply! ** $150 Sign-On Bonus for new employees! Terms apply ** What you need: Passion for providing extraordinary customer service Excellent communication and interpersonal skills Ability to thrive in a fast-paced work environment Basic computer skills Willingness to learn Additional Perks: Full-time and part-time positions are available Flexible Schedule Options - Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Enrolled Agent materials and testing reimbursement Opportunities for advancement within the organization Employee referral program & sign-on bonus for new Tax Preparers (terms apply) Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Compensation: $16.00 - $18.00 per hour Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.