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Working at The Salvation Army

Zippia score 4.0

Overview

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The Salvation Army overview

Industry
Church
Revenue
$540M
Headquarters
Employees
28,420
Founded in
1865
Organization type
Nonprofit
Social media

The Salvation Army is a non-profit company focusing on disaster relief, rehabilitation centers, and anti-human trafficking efforts. Established by Catherine and William Booth in 1865, this Christian denominational church and international charitable organization has grown to operate in a quasi-military fashion, with over 1.5 million members and 7,546 centers across the United States. It also has a strong presence in 126 countries. In addition to running charity shops and shelters for the homeless, the Salvation Army offers humanitarian aid and relief to developing nations.

General Brian Peddle serves as the CEO of the Salvation Army, leading an organization that boasts a diverse workforce of 28,420 employees. With approximately 58% female and 36.3% ethnic minority staff members, this non-profit enjoys a high employee retention rate with an average service length of 3.1 years. Headquartered in Alexandria, VA, the Salvation Army generates an annual revenue of $540 million while continuing its mission to serve the poor, destitute, and needy by addressing their physical and spiritual needs.

The Salvation Army's mission statement

To preach the gospel of jesus christ and to meet human needs in his name without discrimination.

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3.4/5

The Salvation Army employee reviews

Based on 32 ratings

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The Salvation Army employee reviews

The Salvation Army employee reviews
3.4/5

Based on 32 ratings

Work at The Salvation Army? Share your experience.
Employee reviews
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1.0
A zippia user wrote a review on Sep 2024
Pros of working at The Salvation Army

The pros of working at the Salvation Army is to be apart of an established organization with a mission to serve others in the community without discrimination

Cons of working at The Salvation Army

Many of the employees do not know that discrimination against employees is a problem.

The Salvation Army benefits

benefits based on favoritism. PT employees are not appreciated for their contributions.

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4.0
A zippia user wrote a review on Jun 2024
Cons of working at The Salvation Army

Not like expected

Pros of working at The Salvation Army

Co workers were very friendly and enjoyed working with them

The Salvation Army benefits

Partime hours, close to home.

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3.0
A zippia user wrote a review on Aug 2023
Pros of working at The Salvation Army

Set hours so you know your schedule

Cons of working at The Salvation Army

LOW pay, having to deal with the customers who have mental heath issues when shopping at the retail locations, having to deal with incompetent district management, I can't say this enought but the employees are EXTREMELY under appreciated, never given raises

The Salvation Army benefits

I work in donation so I get to run around all day and meet lots of people and help them while they donate so it's never boring.

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2.0
A zippia user wrote a review on Jun 2023
Pros of working at The Salvation Army

taught me a lot about people

Cons of working at The Salvation Army

management, Captains and above in rank, were delusional about real world problems.

The Salvation Army benefits

being able to quit after four years as a case manager

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3.0
A zippia user wrote a review on May 2023
Pros of working at The Salvation Army

Meeting nice people, nice coworkers, discount on items

Cons of working at The Salvation Army

Making minimum, mgmt never happy with workers , workers get freaked out whenever mgmt comes in afraid they always find something wrong, one mgmt person makes people cry, high stress to get store in order, few workers doing what 20 employees did in the past, dirty floors, no maintenance or cleaning crew, no air conditioning, ceiling tiles missing and ignored

The Salvation Army benefits

Discount on products

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5.0
A zippia user wrote a review on Mar 2022
Pros of working at The Salvation Army

Treated as a person

Cons of working at The Salvation Army

The scheduling

The Salvation Army benefits

The opportunity to be a part of the solution, helping those in need

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4.0
A zippia user wrote a review on Oct 2021
Pros of working at The Salvation Army

Love the People, both clients and staff

The Salvation Army benefits

Meeting so many people from different backgrounds has taught me so much.

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4.0
A zippia user wrote a review on Aug 2021
Pros of working at The Salvation Army

Helping people its a place where you deal with all kinds of people and im a people person

Cons of working at The Salvation Army

Need a change i need something different its a lot of physical work

The Salvation Army benefits

Assistant supervisor i can teach people new things that can help progress in life

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4.0
A zippia user wrote a review on Apr 2021
Pros of working at The Salvation Army

Flexibility of schedule, benefits, learning opportunities

Cons of working at The Salvation Army

Rate of pay

The Salvation Army benefits

The people I work with

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3.0
A zippia user wrote a review on Apr 2021
Pros of working at The Salvation Army

Its not too hard of a job. People who come are nice and I'm always happy to help them.

Cons of working at The Salvation Army

The neighborhood is bad and makes me feel unsafe.

The Salvation Army benefits

I have no benefits here.

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4.0
A zippia user wrote a review on Mar 2021
Pros of working at The Salvation Army

The people were very nice, i liked the staff and the company, it was a nice environment to work in.

Cons of working at The Salvation Army

I did not get a lot of learning experience while working there.

The Salvation Army benefits

I liked getting the health benefits from the company, that helped me get some money besides working only.

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3.0
A zippia user wrote a review on Dec 2020
Pros of working at The Salvation Army

The Smiles and The Community.

Cons of working at The Salvation Army

The Environment it is Filthy,it feels like a Hoarders Nightmare the Admin is non Communicative, The interactive system is not User Friendly, They Do Not Provide Training in they way they run appropriately, and they are not Online Friendly for their own Clients.

The Salvation Army benefits

The ability to safely express my what I see and how I feel in regards to the position.

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5.0
A zippia user wrote a review on Aug 2020
Pros of working at The Salvation Army

I loved it, I worked at a summer camp for two years in a row.

Cons of working at The Salvation Army

There isn't anything I did not like about it.

The Salvation Army benefits

Motivating the children there to make a good decision, no matter what they are surrounded by or who.

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3.0
A zippia user wrote a review on Aug 2020
Pros of working at The Salvation Army

Helping other people

Cons of working at The Salvation Army

Did not care about their employees

The Salvation Army benefits

Ability to make my own schedule

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5.0
A zippia user wrote a review on Aug 2020
Pros of working at The Salvation Army

The Kroc Center is alway willing to work with the group instructors.. hours .. time.. routines..

The Salvation Army benefits

free gym membership

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2.0
A zippia user wrote a review on Aug 2020
Pros of working at The Salvation Army

The work is satisfying.

Cons of working at The Salvation Army

Lack of in management positions, lack of equality in pay, and nepotisim.

The Salvation Army benefits

Flexible hours

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5.0
A zippia user wrote a review on May 2020
Pros of working at The Salvation Army

Team Workers,Benefits,People,The Store's and the Area's

Cons of working at The Salvation Army

Nothing I don't have any complaints

The Salvation Army benefits

Nothing

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2.0
A zippia user wrote a review on Mar 2020
Pros of working at The Salvation Army

Customers are generally nice.

Cons of working at The Salvation Army

Can get fired easily. No unemployment benefits

The Salvation Army benefits

Accrued sick time and vacation time

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4.0
A zippia user wrote a review on Mar 2020
Pros of working at The Salvation Army

The children I work with.

Cons of working at The Salvation Army

The lack of structure

The Salvation Army benefits

Being able to start different programs such as book club.

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5.0
A zippia user wrote a review on Feb 2020
Pros of working at The Salvation Army

it was all about helping homeless women and children

Cons of working at The Salvation Army

nothing

The Salvation Army benefits

just meeting new people everyday

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5.0
A zippia user wrote a review on Jan 2020
Pros of working at The Salvation Army

I was able to assist and supervise in a field that meant so much to me (youth). As a member of the church, a volunteer, and a salvation army worker, I genuinely experienced the art of hard work! The people were amazing and I was given so much joy doing what I loved.

Cons of working at The Salvation Army

I didn’t enjoy the lack of communication, organization, and foundation of some of the programs.

The Salvation Army benefits

My favorite benefit was being able to wake up every morning and do what I love which is working with children and assisting in that field as much as I was able too!!

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5.0
A zippia user wrote a review on Jun 2019
Pros of working at The Salvation Army

Interacting with different people that are genuine and very helpful.

Cons of working at The Salvation Army

The pay

The Salvation Army benefits

Free gym membership

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1.0
A zippia user wrote a review on Jun 2019
Pros of working at The Salvation Army

The schedule

Cons of working at The Salvation Army

Arrogant, egotistical, power tripping Majors who throw tantrums when you question their theft

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5.0
A zippia user wrote a review on Apr 2019
Pros of working at The Salvation Army

Helping others meet their basic needs

Cons of working at The Salvation Army

Programs to help others may discontinue due to lack of funding

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A reddit user wrote a review on Aug 2015
A few questions please: (1) Do they provide coffee and snick snacks for its employees? (2) Do you get a lot of homeless people loitering around the store and making stool in your restrooms? (3) Are there shoplifters there? (4) What do you think of the Moody Blues? (5) Is the store a good place to meet broads? (6) Funniest thrift store story? Scariest thrift store story? (7) Do the linens come to the store with all kinds of mystery stains/smells? (8) Why don't thrift stores sell sex toys or underwears? (9) Are there weirdos that work witchoo? (10) Do you pilfer from the store? (11) Let's say it's me, you, and a gang of 2 others and we've devised a plan to burglarize the thrift store. What would the plan be? What time of night or day would we break in? Would we cut through the roof, side door, what? What section do we hit first to make the most for our efforts? - Thanks!!

1. Sometimes they have snacks here and there. But I heard those were for the beneficiaries. Sometimes they bring in cake or pizza on special days. No coffee. 2. I don't clean the restrooms. No I don't think so. I'm in the back so I don't get to see everybody. But nope, haven't seen any homeless as far as I am aware of. 3. Definitely a lot of shop lifters. It is super easy to shop lift. People sometimes switch tags too. 4. I don't know what the moody blues are. Is that music? 5. I actually do see some pretty hot babes come in. If you're good at sweet talking, then yeah sure, its a good place to meet women I suppose. 6. I don't really have a funniest story. I guess my coworker telling me the story of how she used to be a lesbian but god helped her turn straight. 7. Yes, they do. Tons of weird funky smells and stains. 8. I guess because sex toys have been used before? We do sell underwear. That is a good question, I don't know. I don't deal with donations though. 9. Definitely. 10. I used to. I could easily steal little things here and there, never got caught. But deep down, I knew it was wrong so I just stopped. Now I only steal office supplies and trash they are throwing away. 11. I would steal the keys and let you guys go in at one in the morning. Or put a piece of wood at the door. Easy.

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A reddit user wrote a review on Aug 2015
Damn that sucks. I'm sorry.

It's alright. Just a simple job.

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A reddit user wrote a review on Aug 2015
I don't support the Salvation Army due to their homophobic stance and lobbying. Did knowing this fact factor into you choosing to work there at all?

I had no idea about any of that honestly. Religion is never even brought up. Nobody really even asked me about my religion. To me, its just a job. I don't see religion anywhere. Except cashiers do offer free complimentary bibles. I just wanted a job. I don't discriminate against anyone or have to.

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A reddit user wrote a review on Sep 2014
Have you had to defend yourself about this? And have you experienced any cognitive dissonance? If so, how do you deal with it?

I've had to defend the atheist part of myself, yes. Have had several discussions with co-workers regarding faith, religion, and god all in one go. They look at me like I need to find Jesus on a regular basis. I was invited to services at their regional office/halfway house, which I politely declined. The invitation is a weekly occurrence.

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The team at The Salvation Army

  • The founders of The Salvation Army are Catherine Booth, David Edmonds and William Booth.
  • The key people at The Salvation Army are General Brian Peddle, Catherine Booth and David Edmonds.
Key people
General Brian Peddle
Catherine Booth
David Edmonds
William Booth
The inside scoop
The Salvation Army was founded by William Booth in 1865. They are a Protestant Christian Church and an international charitable organization. They're evangelical and an international movement. Their message is based on the Bible and its ministry if motivated by the love of God. Bringing a mission to preach the Gospel of Jesus Christ to share His love and discourage discrimination. The Salvation Army is one of the world's most largest Christian Social Welfare with more than 1,650,000 members and has expanded from London, England, and to many parts of the world.

The Salvation Army rankings

The Salvation Army is ranked #96 on the Best Non Profits companies to work for in Virginia list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

The Salvation Army salaries

Average The Salvation Army salary
$13.51
hourly
$28,101 yearly
Updated March 14, 2024

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The Salvation Army diversity

9.9
Diversity score
We calculated The Salvation Army’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of The Salvation Army’s workforce.
The Salvation Army diversity summary. Zippia estimates The Salvation Army's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated The Salvation Army's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of The Salvation Army's workforce.
  • The Salvation Army has 28,420 employees.
  • 58% of The Salvation Army employees are women, while 42% are men.
  • The most common ethnicity at The Salvation Army is White (64%).
  • 15% of The Salvation Army employees are Hispanic or Latino.
  • 11% of The Salvation Army employees are Black or African American.
  • The average employee at The Salvation Army makes $28,101 per year.
  • The Salvation Army employees are most likely to be members of the democratic party.
  • Employees at The Salvation Army stay with the company for 3.1 years on average.

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The Salvation Army office locations

The Salvation Army is headquartered in Alexandria, VA

Biggest The Salvation Army locations

RankCityJob countAvg. salary
1Philadelphia, PA73$27,252
2San Diego, CA69$30,927
3Los Angeles, CA66$31,015
4New York, NY62$32,156
5San Francisco, CA36$31,454
6Phoenix, AZ31$26,924
7San Jose, CA22$31,372
8Indianapolis, IN12$26,153
9Columbus, OH9$26,455
10Chicago, IL8$29,291

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The Salvation Army financial performance

7.6
Performance score

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    Updated March 14, 2024

    Zippia gives an in-depth look into the details of The Salvation Army, including salaries, political affiliations, employee data, and more, in order to inform job seekers about The Salvation Army. The employee data is based on information from people who have self-reported their past or current employments at The Salvation Army. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by The Salvation Army. The data presented on this page does not represent the view of The Salvation Army and its employees or that of Zippia.

    The Salvation Army may also be known as or be related to THE SALVATION ARMY SERVICES INC, The Salvation Army, The Salvation Army National Corp., The Salvation Army USA and Salvation Army USA.