Assistant Store Manager jobs at The Salvation Army - 948 jobs

Director of Stores STATUS: Exempt / Full-Time DEPARTMENT: Donated Goods Retail (DGR) REPORTS TO: Vice President for Donated Goods SAFETY SENSITIVE: HIGH - Position is subject to pre-employment physical and, drug & alcohol screening. is $110,000 per year. CHARACTERISTICS OF THE JOB: The Director of Stores is a key member of the Retail Store and ShopGoodwill (SGW) Leadership. This role is accountable for leading strong financial performance, operational efficiency, and consistently managing the customer and donor experience while supporting mission integration. This role oversees store and cyber operations, implements revenue driving initiatives established by the VP of Donated Goods, and maintains high standards of quality and performance. PROVIDES SUPERVISION TO: The Director of Stores provides direct supervision of Retail Store Managers and the Cyber Store Business Manager. They are also responsible for oversite of store responsibilities in the absence of management. ESSENTIAL FUNCTIONS: * Execute GIRE philosophies and directives to achieve budgetary goals * Provide day to day operational leadership to Retail Store Managers and Cyber Store Business Manager (ShopGoodwill) to ensure operational performance and standards are met. * ShopGoodwill Operations * Oversee SGW related operational processes including quality, volume, and pricing to maximize donation value, following established metrics * Ensure cyber store management provides appropriate product knowledge and training to store managers * Ensure that stores sort, prepare, and send SGW donations as directed * Frequent travel to various GIRE stores * Ensure store sites are accepting donations through standardized processes using 1-Touch best practices ("Backdoor to sales floor" approach) while providing a positive donor and customer experience * Hold site management accountable for achieving standardized production goals, providing course correction when necessary * Resolve issues with customers and donors, as needed. * Mentor DGR management in all personnel matters including support for team member conflicts * Perform regular assessments of truck orders, sales floor, donation door, and back-room operations to identify opportunities for efficiency and performance improvement. Implement at the direction of the Vice President of Donated Goods * Verify adherence to standard store pricing and quality philosophies utilizing unit pricing lists, quality guidelines, and monitoring variable pricing by performing quality checks * Audit Outlet containers and trash bins during site visits to ensure accurate product processing * Validate that each site manager is compliant with administrative duties to include but not limited to timely and accurate submission of: * HR & Payroll processes * Safety documentation * Accounting forms * Reinforce GIRE core values through mentoring, coaching, and training store and cyber store leadership ANCILLARY FUNCTIONS: * Adhere to all agency policies and procedures * Maintain a well-groomed, professional appearance * Respond to facility needs outside regular business hours i.e., alarm calls, and emergencies * Conduct self in a courteous and professional manner * Attend all scheduled meetings, including safety and online safety trainings * Engage in community outreach, or attend meetings and events across different locations * Capable of handling multiple tasks * Organized and able to work independently * Must be available for activities outside regular business hours.ie, answering alarm calls * Complete store visit recap reports after each visit and review key observations and recommendations with the VP of Donated Goods during weekly 1:1 meeting * Work collaboratively with the GIRE Safety coordinator and others as needed to ensure and enforce policies and procedures for safety are being followed in all store environments. * Perform all other job-related duties as assigned QUALIFICATIONS: * Minimum of five years of progressive leadership experience in retail operations, donated goods, or high-volume production environments. * Demonstrated success managing multiple locations or a multi-site team * Proven experience coaching, developing, and holding managers accountable for operational and performance results * Strong knowledge of retail operations, backroom processing flow, merchandising standards, and inventory management. * Sound judgment and decision-making when addressing operational or personnel challenges * High school diploma or equivalent. AA degree desirable * Valid CA Class C Driver's License, and an MVR allowing insurable status. * Must have access to a reliable passenger vehicle and proof of auto insurance that supports completion of essential and ancillary functions of the position. * Demonstrated ability to supervise, train and resolve issues with employees/clients/volunteers tactfully and professionally * Experience in budget control, cash management, and basic fiscal controls * Computer skills in Word, Excel and Outlook at a beginning to intermediate level * Organized and able to work independently * Ability to work weekends and travel between multiple sites * Must have access to a phone to receive emergency and coverage calls DESIRED TRAITS AND COMPETENCIES: * Respect of others * Take pride in yourself and your work * Able to speak and understand English for communication with customers, co-workers, or supervisors, especially as relates to ability to receive and follow work assignments and safety information * Excellent interpersonal skills * Bilingual, English and Spanish preferred. WORK ENVIRONMENT: Work is performed in a variety of settings ranging from climate-controlled offices to stores and warehouses to the outdoors. Exposure to dust, dirt and/or vehicle exhaust and chemicals will depend on the work environment. Walking on surfaces include asphalt, concrete, dirt, tile, linoleum, carpet including uneven surfaces. Low to moderate continuous noise level. Frequent interaction with the general public, including employees, donors, customers, and clients. Will also experience normal conditions related to traveling by car from one location to another. PHYSICAL REQUIREMENTS: Standing, sitting, walking throughout work shift. Frequent bending, twisting, stooping, pulling, pushing, reaching, and grasping. Gross manual dexterity skills required. Visual acuity, hearing and verbal skills required to level necessary to safely perform all essential functions. Ability to lift 50 pounds occasionally with or without assistance and maneuver heavier weights using proper lifting techniques and equipment. PROMOTIONAL & DEVELOPMENT OPPORTUNITIES: This position provides opportunities for professional growth within Donated Goods Retail. Successful performance may lead to advancement toward senior leadership roles. Lateral development may also include expanded responsibility or movement to other director-level positions within the organization, based on organizational needs and demonstrated competencies. Department: Retail Stores This is a management position This is a full-time position

To accept and process donations of merchandise at a designated retail store site. Performs other duties as assigned by the Store Manager. MINIMUM JOB REQUIREMENTS: High School diploma or GED desired, but not required. No experience necessary; will train on the job. Ability to communicate and understand English well enough to receive work and safety instructions and answer questions, as well as communicate with management, co-workers, program participants, and the general public. Ability to work independently with minimum supervision. Ability to lift merchandise weighing up to 50 pounds. Ability to work rotating schedules including weekends. Ability to work overtime as required. WORK ENVIRONMENT: This position works at an extremely high-volume store requiring consistent physical effort in loading and unloading goods. OTHER: Consecutive days off may not be available due to scheduling priorities.

Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities to help fund the Goodwill mission of ending unemployment. Assists with leading production room as appropriate. Key responsibilities include people leadership, store operations, customer service, financial management, inventory control, donation processing, and training and development of store Team Members. Essential Duties and Responsibilities: Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production. Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets. Ensures payroll costs and operating costs are managed to budget. Ensures Team Members deliver excellent customer service to donors and customers. Works to de-escalate customer situations while finding an appropriate solution. Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately. Partners with community businesses and organizations to promote Goodwill mission. Serves as a Goodwill ambassador to the community. Leads the day-to-day operations of the sales floor. Ensures that Retail Store Associates and Customer Service Manager are well-trained and fulfill their duties and responsibilities. Acts as a key holder for the store, closing shift manager, and backup to the Store Manager. Processes complex sales transactions, including customer returns. Ensures that Team Members are operating per company standards and procedures. Will need to travel to other GCNA locations in order to assist other stores and to attend personal training and development classes. Transfers to different stores at any given moment due to business needs. Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations. Builds a high-performing team. Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. Plays critical role in driving company culture change efforts and change management processes. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School Diploma, GED, or equivalent work experience One-year work experience in Retail Management required One-year customer service experience required Proficient in Microsoft Office Suite Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at **************, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (********************************************* to learn how to report it.

GENERAL PURPOSE\: Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met. ESSENTIAL FUNCTIONS: General Operating Requirements: Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance. Communicates any variances to Company standards to the Store Manager. Ensures proper scheduling of Associates to meet business objectives. Ensures compliance with all State, Local and Federal regulations. Accepts special assignments as directed by Leadership. Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed. Organizational Development\: Assists in recruiting, hiring, training and developing non-exempt Associates. Ensures compliance of Ross personnel policies and procedures. Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed. Expense Control: Assists in the management of and continuous monitoring of actual expenditures to be within budget. Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends. Maintaining a Safe & Secure Environment\: Understands that safety is the number one priority and practices safe behaviors in everything they do. Ensures all Associates understand and can execute emergency operating procedures. Maintains adherence to Company safety policies and ensures the safety of Associates and Customers. Assists in the facilitation of monthly safety meetings. Customer Service\: Treats all Customers, Associates, and other leaders with respect. Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision. Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand\: Represents and supports the Company brand at all times. Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times. Manages Store to ensure a clean, neat, easy to shop environment. Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates. Merchandise Processing and In-Store Marketing Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. Ensures merchandise is presented and organized according to Company merchandising guidelines. Urgently manages merchandise processing to the sales floor within the expected Company timeframe. Loss Prevention: Assists with training Associates on Loss Prevention awareness and Store shortage goals. As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. Assists in leading the annual inventory process including preparation and execution of inventory guidelines. Monitors mark-out-of-stock policy to ensure proper administration. Ensures Public View Monitor (PVM) system is maintained properly. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Two or more years of Store or Assistant Store Manager experience in a retail environment. Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels. Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion. Ability to set priorities and exercise independent judgment. Maintain high quality of Customer service. Fluency in English. Ability to work evenings and weekends. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. SUPERVISORY RESPONSIBILITIES: Direct supervision of all non-exempt Associates. DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Join Our Team at Four Winds Convenience Center at the Indian Pueblo Cultural Center! Are you a results-driven retail leader with a passion for merchandising, operational excellence, and team development? Under the direction of the General Manager, the Merchandise Assistant Manager oversees the merchandise department's daily operations - from strategic planning and vendor partnerships to visual presentation and customer experience. You'll help shape product selection, pricing, and promotions that drive profitability and customer satisfaction, while supporting smooth day-to-day operations at Four Winds Travel Center. Here's what day to day will look like (the below are job highlights and not all inclusive): No two days are the same - but here's a glimpse into what your week might look like: Lead Merchandising Excellence - plan and execute product displays, seasonal resets, and promotional strategies that attract and engage customers. Drive Sales & Inventory Performance - use data tools (like Petrosoft) to analyze inventory levels, sales trends, and margins - ensuring optimal stock levels without overstocking. Ensure Compliance & Operational Standards - oversee safety, environmental, and health regulations, including inspections and EPA standards for fuel operations. Manage Vendors & Product Mix - build relationships with vendors, negotiate pricing, plan bulk purchases, and ensure vendors meet service-level agreements. Coach & Develop Staff - motivate and train team members to uphold high standards in customer service, merchandising, and operational excellence. Collaborate Across Teams - partner with Marketing and Inventory Management to align promotions, plan high-traffic events, and deliver a seamless customer experience. Deliver Exceptional Service - resolve customer inquiries with professionalism, maintaining the warm, welcoming atmosphere Four Winds Travel Center is known for. Required Qualifications High School Diploma or GED required, degree in business administration or related field a plus. At least five years in fast-paced retail, including at least 2 years of inventory/unit-level accounting. Experience merchandising and the ability to implement planograms, complete resets, and create displays preferred. Current, valid alcohol server certification required; food handler's certification to be obtained within three months. Must be at least 21 years old. Must pass a pre-employment drug/alcohol test and background check. Native American preference given. Required Skills Strong understanding of retail and inventory management systems (POS, Petrosoft, etc.) Excellent leadership, communication, and coaching abilities Knowledge of environmental and retail compliance regulations Analytical mindset with ability to forecast sales and manage budgets Detail-oriented, organized, and comfortable managing multiple priorities Why Join Us? At Four Winds Travel Center, we don't just sell products - we create experiences. Our team thrives on delivering exceptional service and as part of our leadership team, you'll make a visible impact from the start across multiple areas. Ready To Take The Next Step? Apply today to bring your retail expertise, leadership skills, and merchandising creativity to Four Winds Travel Center! Join the Indian Pueblo Cultural Center and be part of something special!

Job Description Join Our Team at Four Winds Convenience Center at the Indian Pueblo Cultural Center! Are you a results-driven retail leader with a passion for merchandising, operational excellence, and team development? Under the direction of the General Manager, the Merchandise Assistant Manager oversees the merchandise department's daily operations - from strategic planning and vendor partnerships to visual presentation and customer experience. You'll help shape product selection, pricing, and promotions that drive profitability and customer satisfaction, while supporting smooth day-to-day operations at Four Winds Travel Center. Here's what day to day will look like (the below are job highlights and not all inclusive): No two days are the same - but here's a glimpse into what your week might look like: Lead Merchandising Excellence - plan and execute product displays, seasonal resets, and promotional strategies that attract and engage customers. Drive Sales & Inventory Performance - use data tools (like Petrosoft) to analyze inventory levels, sales trends, and margins - ensuring optimal stock levels without overstocking. Ensure Compliance & Operational Standards - oversee safety, environmental, and health regulations, including inspections and EPA standards for fuel operations. Manage Vendors & Product Mix - build relationships with vendors, negotiate pricing, plan bulk purchases, and ensure vendors meet service-level agreements. Coach & Develop Staff - motivate and train team members to uphold high standards in customer service, merchandising, and operational excellence. Collaborate Across Teams - partner with Marketing and Inventory Management to align promotions, plan high-traffic events, and deliver a seamless customer experience. Deliver Exceptional Service - resolve customer inquiries with professionalism, maintaining the warm, welcoming atmosphere Four Winds Travel Center is known for. Required Qualifications High School Diploma or GED required, degree in business administration or related field a plus. At least five years in fast-paced retail, including at least 2 years of inventory/unit-level accounting. Experience merchandising and the ability to implement planograms, complete resets, and create displays preferred. Current, valid alcohol server certification required; food handler's certification to be obtained within three months. Must be at least 21 years old. Must pass a pre-employment drug/alcohol test and background check. Native American preference given. Required Skills Strong understanding of retail and inventory management systems (POS, Petrosoft, etc.) Excellent leadership, communication, and coaching abilities Knowledge of environmental and retail compliance regulations Analytical mindset with ability to forecast sales and manage budgets Detail-oriented, organized, and comfortable managing multiple priorities Why Join Us? At Four Winds Travel Center, we don't just sell products - we create experiences. Our team thrives on delivering exceptional service and as part of our leadership team, you'll make a visible impact from the start across multiple areas. Ready To Take The Next Step? Apply today to bring your retail expertise, leadership skills, and merchandising creativity to Four Winds Travel Center! Join the Indian Pueblo Cultural Center and be part of something special! Job Posted by ApplicantPro

To assist in effectively managing retail store staff and operations to achieve store revenue and expense goals. Primary areas of responsibility include: staff management and training, sales, production, merchandising, signage, accounting-related operations, store housekeeping/maintenance (store selling floor, exterior, back room) and customer service. Position is also responsible for working collaboratively with other operational areas to ensure maximum productivity. MINIMUM JOB REOUIREMENTS: High School diploma or GED required. One to three years retail sales experience and one-year supervisory experience preferred. Ability to communicate effectively in English to interact with subordinates, co-workers, supervisors, customers, and program participants. Effective interpersonal and communications skills. Must be flexible as to work location; may work at other Orange County store locations based on business needs. Must have reliable transportation to attend company meetings. Ability to work flexible shifts including weekends and evenings.

Job Function 1. Program/Department Employee Responsibilities Provide friendly courteous service to all members and clients of the Old Colony Y Contribute to a positive work environment by illustrating pride in the job, enthusiasm, and cooperation with co-workers Ensure KidZone is clearly following Old Colony YMCA monthly themes and that there is enthusiastic representation of the monthly Association project Ensure KidZone is a medium for purposeful communication with participants regarding program, membership and event priorities and work to connect KidZone families to opportunities that will best fit their needs Supervise children left in his/her care in a healthy, safe environment and ensure children are participating in fun and constructive activities Maintain appropriate behavior management of children at all times in accordance with the Old Colony Y Child Care Policy Keep accurate daily attendance records (be sure children and caregivers abide by sign-in and out policies) Understand the branch Emergency Procedures, participate in drills, and maintain safety at all times (Including accurate registration records) Report all accidents and incidents to supervisor, branch leadership on duty, and via Logic Manager immediately. Abide by scheduling guidelines set by supervisor taking responsibility for finding own substitutes when the need to be absent arises- more than 2 absences in a month will require meeting with supervisor Attend required staff meetings and complete any trainings related to job Work to actively build the FLY kids Ambassador program and act as a role model and mentor to FLY kids Work with fellow KidZone staff to actively supervise children from all angles, always actively discussing and minimizing potential blind spots, etc. 2. Supervision of Personnel FLY Kids leadership 3. Fiscal Responsibility Responsible for obtaining necessary information and collection of fees from program participants (non-members) and submitting the money to our member service staff Ensure that attending participants are cross-checked regularly to ensure they are an active household member. 4. Facility/Housekeeping Responsibility Ensure a safe and secure environment for all members Ensure that the floor, walls, tables, chairs, and program equipment meet the highest level of cleanliness Inform Supervisor of all program equipment needs Adhere to proper opening and closing procedures. 5. Interdivisional Responsibility a. Perform miscellaneous Member Engagement Duties (ie. Surveys, Engagement around programs and services, phone calls, filing) when minimal children are present

Goodwill Industries of Greater New York and Northern New Jersey, Inc. Job Description & Physical Demand Analysis Assistant Store Manager Department: Retail Reports To (Title): Retail Store Manager Position Type: FLSA - Non-Exempt Supervising Staff: General Purpose: The Assistant Store Manager will coordinate and support activities to optimize store revenues and savings, improve productivity, and ensure thedelivery of outstanding service to all customers. She/he will be responsible for the efficient and profitable management of the retail location when the store manager is unavailable. Essential Functions: Here are the duties that define the core responsibilities of the job. •Operate in accordance with the established hours of business and is properly staffed •Ensure that general conditions of store meet high standards at all times •Ensure performance standards and goals are met regularly •Control and minimize store expenses •Maintain a supply of cash and change sufficient to meet daily business needs •Ensure that the premises are at all times safe for customers and employees •Ensure excellent customer relations are maintained, including training employees to greet, thank, or converse with customers and donors, monitoring their performance •Schedule interviews, and recommend hiring of store employees •Conduct initial training, recurrent training, or training in new skills, policies, or procedures •Assist store manager with employee performance evaluation and discussion •Assist store manager to recommend raises for employees •Enforce corporate personnel, loss prevention and operational policies and procedures •Investigate and resolve employee complaints, grievances, or conflicts •Ensure that employees accurately and properly record all hours worked •Process, price, tag, hang, and display merchandise to maximize sales •Recommend ways to increase sales, efficiency •Develop and expand local donor base •Establish and monitor sound cash-handling procedures consistent with company policy •Prepare, review, approve, and/or submit sales reports, invoices, donor logs, cash reports, petty cash requests, etc. as required •Answer employees' questions as to policies, procedures, etc. •Schedule and conduct periodic store-employee meetings to discuss new matters or particular problems •Ensure that the store is adequately but not excessively stocked with merchandise at all times •Organize back-room production area to optimize merchandise output •Ensure that employees have been trained in and are complying with security policies and procedures •Train employees on loss prevention policies •Establish and monitor sound cash- handling procedures consistent with company policy •Train employees on loss prevention policies •Ensure timely bank deposits either personally or by higher management •Maintain excellent cleanliness of the store, including restrooms, donation center, and back room •Ensure safety and security of store assets and premises •Conduct employee bag and locker checks regularly •Prepare, review, approve and/or submit sales reports, invoices, donor logs, cash reports, petty cash requests •Prepare and review banking documents, such as, deposit slips, and compare to store reports •Prepare, review and/or approve sales reports, invoices, donor logs, cash reports, petty cash and •Responsible for payroll reconciliation in the absence of the Store Manager. Qualifications: Describe the minimum educational and experience requirements/preferences. •Some college preferred. High school diploma, GED equivalency required, or its equivalent in courses of business or marketing •Undergone two (2) years of supervisory experience and two (2) years of retail experience •Experience with supervision and training direct reports in all aspects of store operations •Must be able to work flexible hours Skills Required: Describe the minimum skills required or preferred •Outstanding organizational skills •Ability to calculate amounts •Working knowledge of computers and Microsoft Office applications Scope of Responsibility & Positions Supervised: Where applicable describes level of authority, decision making discretion, consequences of actions, supervisory and fiscal responsibility. Provide metrics where possible. Level of supervision received. •Directly supervises sales people, and production staff. •Reports directly to retail manager Special Working Conditions: Describe unusual working conditions or environmental factors. •The work environment is mostly indoors. Donated goods may be at times dusty or soiled. •May be required to wear Personal Protective Equipment.

Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities to help fund the Goodwill mission of ending unemployment. Assists with leading production room as appropriate. Key responsibilities include people leadership, store operations, customer service, financial management, inventory control, donation processing, and training and development of store Team Members. Essential Duties and Responsibilities: Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production. Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets. Ensures payroll costs and operating costs are managed to budget. Ensures Team Members deliver excellent customer service to donors and customers. Works to de-escalate customer situations while finding an appropriate solution. Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately. Partners with community businesses and organizations to promote Goodwill mission. Serves as a Goodwill ambassador to the community. Leads the day-to-day operations of the sales floor. Ensures that Retail Store Associates and Customer Service Manager are well-trained and fulfill their duties and responsibilities. Acts as a key holder for the store, closing shift manager, and backup to the Store Manager. Processes complex sales transactions, including customer returns. Ensures that Team Members are operating per company standards and procedures. Will need to travel to other GCNA locations in order to assist other stores and to attend personal training and development classes. Transfers to different stores at any given moment due to business needs. Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations. Builds a high-performing team. Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. Plays critical role in driving company culture change efforts and change management processes. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School Diploma, GED, or equivalent work experience One-year work experience in Retail Management required One-year customer service experience required Proficient in Microsoft Office Suite Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at **************, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (********************************************* to learn how to report it.

Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities to help fund the Goodwill mission of ending unemployment. Assists with leading production room as appropriate. Key responsibilities include people leadership, store operations, customer service, financial management, inventory control, donation processing, and training and development of store Team Members. Essential Duties and Responsibilities: Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production. Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets. Ensures payroll costs and operating costs are managed to budget. Ensures Team Members deliver excellent customer service to donors and customers. Works to de-escalate customer situations while finding an appropriate solution. Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately. Partners with community businesses and organizations to promote Goodwill mission. Serves as a Goodwill ambassador to the community. Leads the day-to-day operations of the sales floor. Ensures that Retail Store Associates and Customer Service Manager are well-trained and fulfill their duties and responsibilities. Acts as a key holder for the store, closing shift manager, and backup to the Store Manager. Processes complex sales transactions, including customer returns. Ensures that Team Members are operating per company standards and procedures. Will need to travel to other GCNA locations in order to assist other stores and to attend personal training and development classes. Transfers to different stores at any given moment due to business needs. Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations. Builds a high-performing team. Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. Plays critical role in driving company culture change efforts and change management processes. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School Diploma, GED, or equivalent work experience One-year work experience in Retail Management required One-year customer service experience required Proficient in Microsoft Office Suite Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at **************, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (********************************************* to learn how to report it.

Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities to help fund the Goodwill mission of ending unemployment. Assists with leading production room as appropriate. Key responsibilities include people leadership, store operations, customer service, financial management, inventory control, donation processing, and training and development of store Team Members. Essential Duties and Responsibilities: Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production. Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets. Ensures payroll costs and operating costs are managed to budget. Ensures Team Members deliver excellent customer service to donors and customers. Works to de-escalate customer situations while finding an appropriate solution. Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately. Partners with community businesses and organizations to promote Goodwill mission. Serves as a Goodwill ambassador to the community. Leads the day-to-day operations of the sales floor. Ensures that Retail Store Associates and Customer Service Manager are well-trained and fulfill their duties and responsibilities. Acts as a key holder for the store, closing shift manager, and backup to the Store Manager. Processes complex sales transactions, including customer returns. Ensures that Team Members are operating per company standards and procedures. Will need to travel to other GCNA locations in order to assist other stores and to attend personal training and development classes. Transfers to different stores at any given moment due to business needs. Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations. Builds a high-performing team. Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. Plays critical role in driving company culture change efforts and change management processes. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School Diploma, GED, or equivalent work experience One-year work experience in Retail Management required One-year customer service experience required Proficient in Microsoft Office Suite Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at **************, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (********************************************* to learn how to report it.

To assist in effectively managing retail store staff and operations to achieve store revenue and expense goals. Primary areas of responsibility include: staff management and training, sales, production, merchandising, signage, accounting-related operations, store housekeeping/maintenance (store selling floor, exterior, back room) and customer service. Position is also responsible for working collaboratively with other operational areas to ensure maximum productivity. MINIMUM JOB REOUIREMENTS: High School diploma or GED required. One to three years retail sales experience and one-year supervisory experience preferred. Ability to communicate effectively in English to interact with subordinates, co-workers, supervisors, customers, and program participants. Effective interpersonal and communications skills. Must be flexible as to work location; may work at other Orange County store locations based on business needs. Must have reliable transportation to attend company meetings. Ability to work flexible shifts including weekends and evenings. WORK SCHEDULE: Varying schedule (days, evenings, weekends, and holidays). BENEFITS: Medical/Dental/Vision/Vol. Life and AD&D/Holiday Pay/Vacation Pay/Tuition Reimbursement/Retirement Plan/Mileage reimbursement/Cell phone stipend/20% Discount on Store Purchases

Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities to help fund the Goodwill mission of ending unemployment. Assists with leading production room as appropriate. Key responsibilities include people leadership, store operations, customer service, financial management, inventory control, donation processing, and training and development of store Team Members. Essential Duties and Responsibilities: Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production. Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets. Ensures payroll costs and operating costs are managed to budget. Ensures Team Members deliver excellent customer service to donors and customers. Works to de-escalate customer situations while finding an appropriate solution. Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately. Partners with community businesses and organizations to promote Goodwill mission. Serves as a Goodwill ambassador to the community. Leads the day-to-day operations of the sales floor. Ensures that Retail Store Associates and Customer Service Manager are well-trained and fulfill their duties and responsibilities. Acts as a key holder for the store, closing shift manager, and backup to the Store Manager. Processes complex sales transactions, including customer returns. Ensures that Team Members are operating per company standards and procedures. Will need to travel to other GCNA locations in order to assist other stores and to attend personal training and development classes. Transfers to different stores at any given moment due to business needs. Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations. Builds a high-performing team. Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. Plays critical role in driving company culture change efforts and change management processes. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School Diploma, GED, or equivalent work experience One-year work experience in Retail Management required One-year customer service experience required Proficient in Microsoft Office Suite Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at **************, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (********************************************* to learn how to report it.

Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities to help fund the Goodwill mission of ending unemployment. Assists with leading production room as appropriate. Key responsibilities include people leadership, store operations, customer service, financial management, inventory control, donation processing, and training and development of store Team Members. Essential Duties and Responsibilities: Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production. Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets. Ensures payroll costs and operating costs are managed to budget. Ensures Team Members deliver excellent customer service to donors and customers. Works to de-escalate customer situations while finding an appropriate solution. Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately. Partners with community businesses and organizations to promote Goodwill mission. Serves as a Goodwill ambassador to the community. Leads the day-to-day operations of the sales floor. Ensures that Retail Store Associates and Customer Service Manager are well-trained and fulfill their duties and responsibilities. Acts as a key holder for the store, closing shift manager, and backup to the Store Manager. Processes complex sales transactions, including customer returns. Ensures that Team Members are operating per company standards and procedures. Will need to travel to other GCNA locations in order to assist other stores and to attend personal training and development classes. Transfers to different stores at any given moment due to business needs. Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations. Builds a high-performing team. Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. Plays critical role in driving company culture change efforts and change management processes. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School Diploma, GED, or equivalent work experience One-year work experience in Retail Management required One-year customer service experience required Proficient in Microsoft Office Suite Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at **************, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (********************************************* to learn how to report it.

Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities to help fund the Goodwill mission of ending unemployment. Assists with leading production room as appropriate. Key responsibilities include people leadership, store operations, customer service, financial management, inventory control, donation processing, and training and development of store Team Members. Essential Duties and Responsibilities: Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production. Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets. Ensures payroll costs and operating costs are managed to budget. Ensures Team Members deliver excellent customer service to donors and customers. Works to de-escalate customer situations while finding an appropriate solution. Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately. Partners with community businesses and organizations to promote Goodwill mission. Serves as a Goodwill ambassador to the community. Leads the day-to-day operations of the sales floor. Ensures that Retail Store Associates and Customer Service Manager are well-trained and fulfill their duties and responsibilities. Acts as a key holder for the store, closing shift manager, and backup to the Store Manager. Processes complex sales transactions, including customer returns. Ensures that Team Members are operating per company standards and procedures. Will need to travel to other GCNA locations in order to assist other stores and to attend personal training and development classes. Transfers to different stores at any given moment due to business needs. Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations. Builds a high-performing team. Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. Plays critical role in driving company culture change efforts and change management processes. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School Diploma, GED, or equivalent work experience One-year work experience in Retail Management required One-year customer service experience required Proficient in Microsoft Office Suite Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at **************, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (********************************************* to learn how to report it.

Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities to help fund the Goodwill mission of ending unemployment. Assists with leading production room as appropriate. Key responsibilities include people leadership, store operations, customer service, financial management, inventory control, donation processing, and training and development of store Team Members. Essential Duties and Responsibilities: Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production. Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets. Ensures payroll costs and operating costs are managed to budget. Ensures Team Members deliver excellent customer service to donors and customers. Works to de-escalate customer situations while finding an appropriate solution. Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately. Partners with community businesses and organizations to promote Goodwill mission. Serves as a Goodwill ambassador to the community. Leads the day-to-day operations of the sales floor. Ensures that Retail Store Associates and Customer Service Manager are well-trained and fulfill their duties and responsibilities. Acts as a key holder for the store, closing shift manager, and backup to the Store Manager. Processes complex sales transactions, including customer returns. Ensures that Team Members are operating per company standards and procedures. Will need to travel to other GCNA locations in order to assist other stores and to attend personal training and development classes. Transfers to different stores at any given moment due to business needs. Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations. Builds a high-performing team. Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. Plays critical role in driving company culture change efforts and change management processes. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School Diploma, GED, or equivalent work experience One-year work experience in Retail Management required One-year customer service experience required Proficient in Microsoft Office Suite Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at **************, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (********************************************* to learn how to report it.

Job Description To assist in effectively managing retail store staff and operations to achieve store revenue and expense goals. Primary areas of responsibility include: staff management and training, sales, production, merchandising, signage, accounting-related operations, store housekeeping/maintenance (store selling floor, exterior, back room) and customer service. Position is also responsible for working collaboratively with other operational areas to ensure maximum productivity. MINIMUM JOB REOUIREMENTS: High School diploma or GED required. One to three years retail sales experience and one-year supervisory experience preferred. Ability to communicate effectively in English to interact with subordinates, co-workers, supervisors, customers, and program participants. Effective interpersonal and communications skills. Must be flexible as to work location; may work at other Orange County store locations based on business needs. Must have reliable transportation to attend company meetings. Ability to work flexible shifts including weekends and evenings. WORK SCHEDULE: Varying schedule (days, evenings, weekends, and holidays). BENEFITS: Medical/Dental/Vision/Vol. Life and AD&D/Holiday Pay/Vacation Pay/Tuition Reimbursement/Retirement Plan/Mileage reimbursement/Cell phone stipend/20% Discount on Store Purchases

To assist in effectively managing retail store staff and operations to achieve store revenue and expense goals. Primary areas of responsibility include: staff management and training, sales, production, merchandising, signage, accounting-related operations, store housekeeping/maintenance (store selling floor, exterior, back room) and customer service. Position is also responsible for working collaboratively with other operational areas to ensure maximum productivity. MINIMUM JOB REOUIREMENTS: High School diploma or GED required. One to three years retail sales experience and one-year supervisory experience preferred. Ability to communicate effectively in English to interact with subordinates, co-workers, supervisors, customers, and program participants. Effective interpersonal and communications skills. Must be flexible as to work location; may work at other Orange County store locations based on business needs. Must have reliable transportation to attend company meetings. Ability to work flexible shifts including weekends and evenings. WORK SCHEDULE: Varying schedule (days, evenings, weekends, and holidays). BENEFITS: Medical/Dental/Vision/Vol. Life and AD&D/Holiday Pay/Vacation Pay/Tuition Reimbursement/Retirement Plan/Mileage reimbursement/Cell phone stipend/20% Discount on Store Purchases