Front Desk Clerk jobs at The Salvation Army - 549 jobs
Receptionist
Salvation Army USA 4.0
Front desk clerk job at The Salvation Army
DEPARTMENT: Administrative REPORTS TO: Corps Officer SUPERVISES: N/A STATUS: Non-Exempt (25-29 hours) SCHEDULE: Weekdays 9:30am - 3:30pm (1 hour lunch) FUNCTION: The Receptionist serves as the first point of contact for The Salvation Army Cincinnati West Side Corps and plays a vital role in supporting the Corps Officers. This position provides administrative, organizational, and communication support to ensure the smooth daily operations of the corps. The individual in this role will assist with office organization, scheduling, email communication, reporting, and coordination of corps activities.
Responsibilities
* Report to the Corps Officers immediately upon clocking in for daily direction and priorities
* Participate in daily briefings and end-of-day debriefings with the Corps Officers
* Provide direct administrative support to the Corps Officers
* Compose, send, receive, and organize emails on behalf of the office
* Answer, screen, and route all incoming phone calls
* Greet and assist all visitors in a warm, professional, and respectful manner
* Maintain the corps calendar and schedule appointments, meetings, and room usage
* Coordinate scheduling with Emergency Assistance (E.A.) provider
* Communicate corps programs, events, and updates to visitors and callers
* Track, log, and organize donations and issue receipts when appropriate
* Maintain office organization, filing systems, and basic record keeping
* Prepare basic reports and summaries for the Corps Officers as requested
* Perform other duties as assigned to support the mission and operations of the corps
Qualifications
* High School Diploma
* Experience in an office, administrative, or customer service role preferred.
* Experience working with people
* Proficiency in Microsoft Word, Excel, and Outlook
* Strong organizational and communication skills
* Ability to maintain confidentiality and professionalism
* Spanish language skills are a plus
The Salvation Army's Mission StatementThe Salvation Army, an international movement, is an evangelical part of the universal Christian church.Its message is based on the Bible. Its ministry is motivated by the love of God.Its mission is to preach the gospel of Jesus Christand to meet human needs in His name without discrimination.
$19k-25k yearly est. Auto-Apply 9d ago
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Lead Desk Clerk
Abode Services 3.9
San Francisco, CA jobs
Abode, one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking a Lead DeskClerk for our programs in San Francisco County. About the Role: The Lead DeskClerk provides direct support to the day shift Property Manager and holds more day-to-day responsibility for security during peak times of business. Under the direction of the Property Manager, Lead DeskClerk is primarily responsible for the building's desk station, including oversight of the security personnel assigned under a contractual relationship for permanent supportive housing facilities' units. This includes working with the Property Manager in the training of security/desk personnel of all property emergency and non-emergency procedures, desk procedures, and ensuring compliance with all organizational and department policies. The Lead DeskClerk must relate well to people, must exercise good judgment in dealing with residents, staff, visitors, and vendors, and provide leadership and team building to the security/desk staff.
The People and Culture: You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with! Abode Services regularly recognizes employees' efforts, seeks employees' input, and cares for employees as people with lives outside of work. We believe that we make better decisions and provide quality services when our workforce reflects the diversity of the communities in which we operate. People of color make up nearly 70% of our workforce and we strive to recruit and retain employees from all backgrounds.
Our Benefits & Perks:
$26.00 - $28.60 per hour
100% paid health, vision, and dental options
19 PTO days & 12 Holidays per year
Voluntary benefits: FSA, EAP, Commuter Checks, Life Insurance, Legal, and more
3% retirement match/contribution
Professional Development Trainings and Opportunities, Leadership Academy Programs, and All Staff Events
Dynamic, mission-driven culture and supportive leadership. We support you in supporting others
How You Make An Impact:
Monitor, record, follow-up and provide oversight of daily common area activities in order to maintain property security, including surveillance monitoring and regular property patrols.
Maintain communication with security contract representatives as it pertains to changes, updates or needs related to contracted security personnel.
Screen, document and record all visitors to confirm authorization on the property.
Maintain and ensure the accuracy and confidentiality of property logs and journals and ensure other security personnel are trained and accurate according to the property's desk procedures.
Respond to property emergencies and incidents and escalate to the appropriate chain of command.
Accurately and timely complete critical incident reports for incidents at the property during your shift and escalate to the appropriate chain of command. This may include following-up to ensure timely submission of security personnel submission of incident reports.
Report violations of the House/Community Rules and rules of conduct outlined in the lease agreement to upper management.
Assist tenants in completing work orders, incident reports and filing complaints/grievances.
Attend online and in-person training that are required for the position; this includes job-specific training and agency-wide training.
Maintain a safe, clean, and presentable frontdesk area, including the building entry and lobby area. May have to perform light janitorial duties after-hours for spills and emergency clean-ups to maintain building safety.
Provide information and or other communication to tenants, visitors, and applicants concerning housing or property related functions.
Answer phones and operate the frontdesk phone system as needed.
As needed, provide administrative support to the Property Manager and Leasing Specialist when applicants report to the site after-hours or other administrative support requests.
Foster good staff relationships, cooperation, and teamwork between staff under his/her supervision as well as with others in the organization.
Treat all residents/staff/vendors/visitors to the complex with respect and courtesy and treat all the residents in a non-discriminatory manner.
Maintain communication with resident service providers and/or case managers and interact with them to assist residents with housing issues and needs.
Work as a team member with other site staff so that all function as a team and are cooperative with each other, the residents, and visitors to the property.
Attend staff meetings and other property-related meetings as required.
Other duties as assigned.
How You Meet Qualifications:
High school diploma or equivalent (GED) required.
Must exercise good judgment in dealing with residents, staff, visitors, and vendors, and provide leadership and team building to the security/desk staff.
Use of personal vehicle and proof of valid California Driver's License and current auto insurance, along with a clean DMV record, is required.
Notice: This description is to be used as a guide only. It does not constitute a contract, commitment or promise of any kind. Abode Services reserves the right to change, add, delete, upgrade, or downgrade the position as dictated by business necessity at any time with or without notice.
Notice: Abode Services is an Equal Opportunity Employer/Drug Free Workplace.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
$26-28.6 hourly 2d ago
Substitute Front Office Clerk (On-Call)- Holy Spirit Catholic School
Archdiocese of San Antonio 3.3
San Antonio, TX jobs
Employment Status: Temporary (On-Call)
FLSA Status: Non-exempt (hourly)
Reports to: Principal
The front office clerk serves as a temporary substitute, called upon when the front office manager is away from campus.
Position Responsibilities:
Answers and transfers incoming phone calls; screen calls as needing
Greet and manager outside visitors following school security protocols
Use of PA System to communicate effectively with faculty and staff
Use RenWeb system to locate students during the school day
Supports and upholds the philosophy of Catholic education and the mission of the school
Acts as a witness to Gospel values by modeling the teachings of the Catholic Church
Supports and adheres to the Religious Standards for Catholic School Employees and policies and procedures of the school and Archdiocese
Maintains confidentiality regarding school matters
Adheres to safety training and protocols on a daily basis, and takes precautionary measures to ensure the safety and well-being of self, others.
Responsible for protecting the confidentiality of any information or material obtained in the service with the organization to include but not limited to client names and information, services rendered to clients, donors names and gifts, internal and external investigations or results of any investigations, and financial information.
Adherence to the Code of Conduct and the Faith and Moral Policy is mandatory.
Every employee is required to take a solution-oriented approach in their interactions and undertakings, as well as being a team member that promotes collaboration and commitment to the Mission and Vision of the organization.
Performs other duties as assigned.
Requirements
Minimum Qualifications:
Education:
* High School Diploma or equivalent required
* Some college coursework preferred
Experience:
Minimum 2 years in an administrative support role
Experience in a school or front office environment is a plus
Bilingual in Spanish and English required
Licenses & Credentials:
* Reliable transportation
* Valid driver's license and vehicle insurance
Skills & Competencies:
Proficiency with Microsoft Office and general computer systems
Strong communication and interpersonal skills
Detail-oriented and organized
Critical thinking and problem-solving ability
Ability to remain calm and professional under pressure
Open availability for on-call scheduling
Work Schedule:
This is an on-call position with no guaranteed hours. Availability during school hours is essential.
Additional Information:
The qualified candidate will be someone who learns quickly, makes sound decisions, and presents themselves professionally at all times. A flexible schedule is a must.
This is not necessarily an exhaustive list of all duties or conditions associated with the role. The school reserves the right to modify responsibilities as needed.
Equal Opportunity Employer:
The Archdiocese of San Antonio is an Equal Opportunity Employer and encourages all qualified individuals to apply.
Employment is subject to adherence to the Code of Conduct and the Faith and Moral Policy.
$20k-27k yearly est. 2d ago
Front Office Administrative Assistant
Archdiocese of San Antonio 3.3
San Antonio, TX jobs
Work Hours: 8:30 a.m. - 5:00 p.m. Workdays: Monday - Friday (weekends/evenings as needed) Location: 202 W French Pl, San Antonio TX. 78210
Mission: The mission of Catholic Charities is to provide for the needs of our community through selfless service under the sign of love.
Summary:
This position is the first contact for most of our clients will have with Grace Counseling. They are also the primary person for Grace Counseling outreach efforts, maintaining Charity Tracker with demographics and our Electronic Health Record, primary person coordinating Interns (including screening, scheduling them for interviews, managing their schedules, background and onboarding process, and training).
Position Responsibilities:
*The FrontDesk Administrative Assistant performs frontdesk receptionist duties. They will be one of the primary points of contact for visitors and clients, monitor access to the campus, and answer the phones.
*Assist with frontdesk receptionist duties at Grace Counseling. Greeting visitors and clients, monitor access to the center, open mail, schedule clients, process payments and answer the phones.
*As EHR/Charity Tracker/Give PULSE administrator the client care coordinator inputs clients and providers in the system, and schedules clients for services.
Coordinate all Outreach Activities including finding volunteers to participate, getting the materials together to take to the shows, and other duties as assigned.
*The FrontDesk Admin Assistant assists when medical records need to be scanned and is the primary point of contact for those needing copies of medical records.
*The FrontDesk Admin Assistant will focus on collecting demographics and statistics to enter into Charity Tracker for reports and grant proposals as well as PQI reporting.
*Works as back up to Office Administrator on Credentialing Grace Counseling staff and interns in provider data sources so that the maximum amount of billing can be obtained for each staff
*Is the contact for Grace Counseling's staff and interns to help them with any problems or concerns they have with entering case notes and converting them into billable units.
Must complete all professional development training in a timely manner
Must be sensitive to the service population's cultural and socioeconomic characteristics
Adhering to safety training and protocols on a daily basis, and taking precautionary measure to ensure the safety and well-being of self, others.
Responsible for protecting the confidentiality of any information or material obtained in the service with the organization to include but not limited to client names and information, services rendered to clients, donors names and gifts, internal and external investigations or results of any investigations, and financial information.
Adherence to the Code of Conduct and the Faith and Moral Policy is mandatory.
Every employee is required to take a solution-oriented approach in their interactions and undertakings, as well as being a team member that promotes collaboration and commitment to the Mission and Vision of the organization.
Other duties as assigned by Senior Director.
Competencies
Adaptability
Advocacy
Building Collaboration
Communication
Solution Oriented
Requirements
Minimum Qualifications:
* Education
* High school diploma
Experience
Minimum of 3 years' experience in customer service.
Preferred Medical Billing experience with experience in Behavioral Health Billing and/or CPT coding experience. Will train the right candidate.
License and Credentials
Reliable transportation
Valid driver license
Must have a clean driving record
Valid vehicle insurance
Medical Billing Certification preferred
Minimum Knowledge and Skills:
Minimum of 1 years' experience in customer service and other office administrative tasks.
Preferred to have a working knowledge of billing practices, accounting reports, and insurance claims;
Experience with computer software and multi-line phones (i.e., Microsoft office, AdvanceMD/EHR software preferred);
A solid grasp of HIPPA standards and Mental Health or ability to obtain this within 3 months of starting position.
Must be detail oriented, organized, self-motivated, work well independently and on a team;
Must have good written and verbal skills;
Must have good critical thinking and problem solving skills.
Disclaimer:
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job description or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, etc.) This is a Grant funded position and salary is dependent on funding availability. Position can be eliminated at any time because of lack of funding to support this position.
Catholic Charities is an Equal Opportunity Employer. To view this and other employment opportunities please visit our website at *************** You must apply through our website and complete the application and upload your resume. No phone calls please. If you are chosen for an interview, you will be contacted.
Salary Description
$15.00 - $18.50
$28k-36k yearly est. 2d ago
Receptionist/Administrative Assistant (3 Month Contract) - New York, NY
Pivotal Solutions 4.1
New York, NY jobs
Essential Duties and Responsibilities:
The role of the Administrative Assistant is the following items: answering busy phone lines, greeting guests, accepting deliveries, managing printing projects, fling and completing assigned tasks. They must have the ability to manage detailed tasks and follow through with consistency.
Perform related duties as assigned by supervisor.
Maintain compliance with all company policies and procedures.
Weekly meetings with supervisor.
Job Requirements
Education and/or Work Experience Requirements:
Prior office experience is a plus.
Excellent verbal and written communication skills, including ability to effectively communicate.
Computer proficiency (MS Office - Word, Excel and Outlook).
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
High School Diploma required. Associates or Bachelor's Degree preferred.
Physical Requirements:
Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
Must be able to lift and carry up to 35 lbs.
Must be able to talk, listen and speak clearly.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
$28k-36k yearly est. 4d ago
Front Desk Clerk
Police Athletic League 3.7
New York, NY jobs
FrontDeskClerk
Who we are: The Police Athletic League (PAL) of New York City is an independent youth development nonprofit organization and has been a vibrant and vital institution, serving as an effective, critical bridge between police and communities across all five boroughs of the City since 1914. PAL operates diverse programs for children as young as 2 years old to young adults. Programs include Head Start, after-school programs and summer day camps for elementary, middle and high school youth, and summer Playstreets. PAL also runs evening teen centers and college readiness programs, youth employment, and juvenile justice programs. Staying true to PAL's roots, a cornerstone of our youth development strategy includes offering competitive and recreational sports for children of all ages. At PAL, we're devoted to empowering communities and building the best places to work, and that goes for our own teams too.
Position Summary:
We are looking for a FrontDeskClerk who will be responsible for assisting in the overall administration of the center which includes but is not limited to the following: crowd control and management of the lobby area, professional use of phones, membership registration, documentation of member and staff attendance, distribution of program information to youth, parents and visitors, and other administrative duties as assigned by the center director.
What you'll do:
With guidelines established by the center director, and with the support of the assistant director and office manager, provide direction to all people entering and using the building with respect to the appropriate use of the facility, especially the first-floor area, copy/coat room, and administrative office.
From the clerk registrar's station and lobby area, assist the center director and program coordinator in the distribution of information to staff, youth, visitors, and parents.
From the clerk registrar's station and with the assistance of the office manager, ensure that all staff, youth employment workers, teen center and adult night members, and volunteers sign-in appropriately. Also, notify the center director, program coordinator or office manager of lateness and absenteeism.
Under the director of the office manager, following systems to track member registration and attendance.
Monitor the professional use of phones and provide direction to staff and youth when necessary.
Qualifications
Who you are/What you bring:
Demonstrated skills and competencies in managing multiple administrative tasks while meeting deadlines.
Ability to creatively problem-solve information challenges.
Professional communication skills, both oral and written.
Ability to interact professionally and effectively with staff, volunteers, program members, parents, community residents, visitors, and vendors.
Computer proficiency in Microsoft Word and Excel preferred.
Familiarity and compliance with office protocols involving dress, demeanor, record keeping, confidentiality, staff meetings, visitors, and employee use of supplies and equipment.
A minimum of a high school diploma and demonstrated an interest in the pursuit of further education in administration and/or human service. Associate's preferred.
A minimum of two years of professional paid work experience in a non-profit youth or social service agency in an administrative capacity.
Compensation: $17.00 - $17.50 Per Hour
Location: Polo Grounds Cornerstone - Police Athletic League, Inc
Hours: Saturday- 5:00PM - 9: 00PM
Start Date: 12/6/2025 This is Tentative
At the Police Athletic League, we seek people who are talented, creative and passionate to help create a more inclusive city and better futures for our youth. We're devoted to empowering communities and building the best places to work, and that goes for our own teams too.
The Police Athletic League is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected characteristic including, but not limited to, an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy
Employment with PAL is contingent upon successful completion of all the Agency's lawful pre-employment checks, which may include a background check.
$17-17.5 hourly 11d ago
Welcome Desk - West Washington
Kettle Moraine y m c a Inc. 3.4
West Bend, WI jobs
Hours : Daytime hours on Tuesday, Thursday, and Fridays with rotating weekends.
$15/hour during the week and $16/hour on weekends.
FREE YMCA Membership & Program Discounts
Under the direction of the Membership Manager, the Welcome Desk Staff delivers courteous, caring, and quality service to members and participants and build relationships with and between members, volunteers, staff and the communities we serve.
ESSENTIAL FUNCTIONS:
Provides excellent service to members, guests, and program participants in the branch and on the phone, contributing to member retention.
Interviews and/or tours prospective members; sells memberships.
Builds relationships with members; helps members connect with one another and to the YMCA.
Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues.
Registers for membership and/or programs by inputting data in the computer, collecting the proper payment and verifying the accuracy of information on YMCA forms.
Enters all transactions accurately and completely into the computer system. Balances all end of shifts and reports any discrepancies to the supervisor.
Applies all YMCA policies relating to member services.
Hands out locker keys and towels when necessary; monitors the locker rooms when required.
Answers the telephone, provides requested information, direct calls and takes accurate messages.
Performs other duties as assigned.
YMCA COMPETENCIES (Leader):
Mission Advancement: Accepts and demonstrates the Ys values. Demonstrates a desire to serve others and fulfill community needs. Recruit's volunteers and builds effective, supportive working relationships with them. Supports fund-raising.
Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person's point of view and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.
Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work, and actively participates in meetings. Follows budgeting policies and procedures and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.
Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change and seeks opportunities in the change process. Accurately assesses personal feelings, strengths, and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.
QUALIFICATIONS:
Must be at least 18 years of age.
High School Diploma or equivalent required.
Current CPR, AED, and First Aid Certified preferred; required within 30 days of hire.
Strong interpersonal, problem-solving and customer service skills.
General clerical skills, including computer proficiency, phone operations, and cash handling.
Ability to relate to diverse groups of people required.
Must possess a valid driver's license.
CERTIFICATIONS:
Bloodborne Pathogens/Child Abuse Prevention every year
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.
The employee is frequently required to stand.
The employee must occasionally lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
The noise level in the work environment is usually moderate.
EQUAL OPPORTUNITY EMPLOYER: THE YMCA WELCOMES A DIVERSE WORKFORCE
The Y: We're for youth development, healthy living and social responsibility
$15 hourly Auto-Apply 3d ago
Front Desk/Reception (Suffolk)
Long Island Speech 3.7
Westhampton, NY jobs
Job Description
FRONTDESK POSITIONS AVAILABLE
WE HAVE FULL TIME AND PART TIME OPENINGS IN OUR SUFFOLK COUNTY SPEECH PRACTICE
OFFICES IN STONY BROOK, COMMACK, EAST YAPHANK, FARMINGVILLE, ISLIP, WESTHAMPTON
WE OFFER:
CLEAN AND BRIGHT OFFICES!
SPLIT SHIFTS AVAILABLE
DAY SHIFTS
EVENING SHIFTS
SATURDAY SHIFTS - OFFICES ONLY OPEN UNTIL 2:00PM
OFF 6 MAJOR HOLIDAYS
EMPLOYEE DISCOUNTS THROUGH LIFEMART/ADP
WORK EVENTS-TEAM BUILDING ACTIVITIES
CAREER GROWTH OPPORTUNITIES IN ALL OF OUR DEPARTMENTS
EMPLOYEE REWARDS PROGRAM THAT GIVE REWARDS LIKE GIFT CARDS, SPA DAYS, ETC.
LONGEVITY AND PERFORMANCE BONUS'
COMPENSATION: $17-$19/HOUR
Requirements
RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:
MUST HAVE A POSITIVE AND UPBEAT ATTITUDE!
GREET PATIENTS AND PROVIDE SUPPORT
MAINTAIN SCHEDULE ON OUR SOFTWARE PROGRAM
ENTER PATIENT DATA
ANSWER PHONES, TAKE MESSAGES
EXCELLENT TIME MANAGEMENT SKILLS - MUST BE ABLE TO MANAGE A WIDE VARIETY OF
TASKS WITH COMPLETE FOLLOW THROUGH
COME JOIN OUR SPEECH FAMILY! EVERYDAY IS AN EXCITING ADVENTURE!
LI SPEECH.COM
APPLY TO: ***************
$17-19 hourly Easy Apply 2d ago
Front Desk / Reception (Nassau County)
Long Island Speech 3.7
New Hyde Park, NY jobs
Job Description
FRONTDESK POSITIONS AVAILABLE
WE HAVE FULL TIME AND PART TIME OPENINGS IN OUR NASSAU COUNTY SPEECH PRACTICE
OFFICES IN NEW HYDE PARK, JERICHO & WANTAGH
We Offer
CLEAN AND BRIGHT OFFICES!
SPLIT SHIFTS AVAILABLE
DAY SHIFTS
EVENING SHIFTS
SATURDAY SHIFTS - OFFICES ONLY OPEN UNTIL 2:00PM
OFF 6 MAJOR HOLIDAYS
EMPLOYEE DISCOUNTS THROUGH LIFEMART/ADP
WORK EVENTS-TEAM BUILDING ACTIVITIES
CAREER GROWTH OPPORTUNITIES IN ALL OF OUR DEPARTMENTS
EMPLOYEE REWARDS PROGRAM THAT GIVE REWARDS LIKE GIFT CARDS, SPA DAYS, ETC.
LONGEVITY AND PERFORMANCE BONUS'
COMPENSATION: $17-$19/HOUR
Requirements
RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:
MUST HAVE A POSITIVE AND UPBEAT ATTITUDE!
GREET PATIENTS AND PROVIDE SUPPORT
MAINTAIN SCHEDULE ON OUR SOFTWARE PROGRAM
ENTER PATIENT DATA
ANSWER PHONES, TAKE MESSAGES
EXCELLENT TIME MANAGEMENT SKILLS - MUST BE ABLE TO MANAGE A WIDE VARIETY OF
TASKS WITH COMPLETE FOLLOW THROUGH
COME JOIN OUR SPEECH FAMILY! EVERYDAY IS AN EXCITING ADVENTURE!
LI SPEECH.COM
APPLY TO: ***************
$17-19 hourly Easy Apply 16d ago
Receptionist/Front Desk Clerk
Diocese of Orlando 3.7
Florida jobs
We are seeking a friendly and organized Preschool Receptionist to join our team. The ideal candidate will be the first point of contact for parents, children, and visitors, providing excellent customer service and administrative support in a warm and welcoming environment.
Key Responsibilities:
- Greet and assist parents, children, and visitors in a professional and friendly manner.
- Answer phone calls and respond to inquiries regarding preschool programs, schedules, and policies.
- Maintain accurate records of student attendance and enrollment.
- Manage the reception area, ensuring it is tidy and welcoming.
- Assist with administrative tasks such as filing, data entry, and managing correspondence.
- Coordinate communication between parents and teachers as needed.
- Handle any issues or concerns with sensitivity, discreteness and professionalism.
Requirements
Skills and Qualifications:
- High school diploma or equivalent; additional education in early childhood education or administration is a plus.
- Previous experience in a receptionist or administrative role, preferably in an educational setting.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Proficient in Microsoft Office Suite and basic office equipment.
- Ability to multitask and work in a fast-paced environment.
- A warm and approachable demeanor, with a passion for working with children and families.
$26k-31k yearly est. 11d ago
Desk Clerk - Substitute
Thresholds 4.6
Chicago, IL jobs
Do you want a rewarding job in mental health? Thresholds makes a difference for people who live with severe mental illness and DeskClerks ensure that Thresholds locations are safe and welcoming to both staff and Thresholds clients. You will greet, sign in, and provide excellent customer service to Thresholds clients, staff, and guests. As a central part of the location, you will build cordial relationships with the clients and contribute to a pleasant atmosphere in the building. Deskclerks also ensure safety by monitoring security cameras and making sure doors are locked and closed. You will contribute to client recovery by communicating with clinical teams verbally and through records. Additionally, you will support the program by answering and transferring phone calls, sorting mail, and completing other administrative tasks.
Opportunities for paid training and professional development, including learning more about clinical skills, will deepen your knowledge of the mental health field. Thresholds fosters opportunities for growth in administrative, leadership, or clinical skills.
We are seeking coverage for a variety of shifts and locations:
* 1st, 2nd, or 3rd shifts
* Substitute Shifts ( 6808 N. Wayne )
To succeed in this role, you need:
* Passion for mental health advocacy
* High school diploma or GED certificate
* To be at least 21 years old
* Reliable personal or public transportation to get to work location
* Effective communication and relationship-building skills
* Attention to detail and dependability
What sets Thresholds apart:
* Competitive Pay: Base Salary - $18.30/hourly
* Based upon education, experience, and licensure
* Clinical Roles - list below
* $1000 salary increase for LSW or LPC licensure
* $1000 salary increase for CRSS
* Paid time off available
* 403(b) retirement plan with 3% employer match
* Robust employee assistance program (EAP)
* Mileage reimbursement if driving is required
Thresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency's mission. Click here to learn more.
One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago's 101 Best & Brightest Companies to Work For, several years in a row.
#LI-SJ1
$18.3 hourly 15d ago
Desk Clerk - Substitute
The Thresholds 4.6
Chicago, IL jobs
Job Description
Do you want a rewarding job in mental health? Thresholds makes a difference for people who live with severe mental illness and DeskClerks ensure that Thresholds locations are safe and welcoming to both staff and Thresholds clients.
You will greet, sign in, and provide excellent customer service to Thresholds clients, staff, and guests. As a central part of the location, you will build cordial relationships with the clients and contribute to a pleasant atmosphere in the building. Deskclerks also ensure safety by monitoring security cameras and making sure doors are locked and closed. You will contribute to client recovery by communicating with clinical teams verbally and through records. Additionally, you will support the program by answering and transferring phone calls, sorting mail, and completing other administrative tasks.
Opportunities for paid training and professional development, including learning more about clinical skills, will deepen your knowledge of the mental health field. Thresholds fosters opportunities for growth in administrative, leadership, or clinical skills.
We are seeking coverage for a variety of shifts and locations:
1st, 2nd, or 3rd shifts
Substitute Shifts ( 6808 N. Wayne )
To succeed in this role, you need:
Passion for mental health advocacy
High school diploma or GED certificate
To be at least 21 years old
Reliable personal or public transportation to get to work location
Effective communication and relationship-building skills
Attention to detail and dependability
What sets Thresholds apart:
Competitive Pay: Base Salary - $18.30/hourly
Based upon education, experience, and licensure
Clinical Roles - list below
$1000 salary increase for LSW or LPC licensure
$1000 salary increase for CRSS
Paid time off available
403(b) retirement plan with 3% employer match
Robust employee assistance program (EAP)
Mileage reimbursement if driving is required
Thresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency's mission. Click here to learn more.
One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago's 101 Best & Brightest Companies to Work For, several years in a row.
#LI-SJ1
$18.3 hourly 15d ago
Front Desk Agent
Common Thread Hotels 3.8
Los Angeles, CA jobs
Welcome and register hotel guests explaining the accommodations and establishing credit or method of payment. Check guests out of the hotel, preparing and explaining the bill. Respond to a wide variety of guest requests by accurately assessing their needs adding personal recommendations and touches to achieve maximum customer satisfaction while conforming with all hotel policies. Comply with any additional requests that may arise pertaining to guest or hotel needs.
Basic Skills:
● Talking to others to convey information effectively.
● Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
● Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
● Understanding written sentences and paragraphs in work related documents.
● Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Social Skills:
● Providing exemplary customer service to internal and external customers.
● Being aware of others' reactions and understanding why they react as they do.
● Actively looking for ways to help people.
● Adjusting actions in relation to others' actions.
● Teaching others how to do something.
● Bringing others together and trying to reconcile differences.
● Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Resource Management Skills:
● Managing one's own time and the time of others.
● Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
Tasks:
● Greet, register, and assign rooms to guests of hotels or motels.
● Contact housekeeping or maintenance staff when guests report problems.
● Issue room keys and escort instructions to bellhops.
● Verify customers' credit, and establish how the customer will pay for the accommodation.
● Make and confirm reservations.
● Keep records of room availability and guests' accounts, manually or using computers.
● Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers.
● Review accounts and charges with guests during the checkout process
● Record guest comments or complaints, referring customers to managers as necessary.
● Compute bills, collect payments, and make change for guests.
● Transmit and receive messages, using telephones or telephone switchboards.
● Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
● Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
● Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
● Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
● Perform any additional duties as outlined by the manager on duty
Work Activities:
● Interacting With Computers
● Getting Information
● Performing for or Working Directly with the Public
● Making Decisions and Solving Problems
● Communicating with Supervisors, Peers, or Subordinates
● Resolving Conflicts and Negotiating with Others
● Identifying Objects, Actions, and Events
● Establishing and Maintaining Interpersonal Relationships
● Processing Information
● Updating and Using Relevant Knowledge
Detailed Work Activities:
● Calculate costs of goods or services.
● Clean facilities or equipment.
● Collect deposits, payments or fees.
● Discuss account status or activity with customers or patrons.
● Discuss goods or services information with customers or patrons.
● Provide information and/or distribute materials to employees or customers.
● Execute sales or other financial transactions.
● Greet customers, patrons, or visitors. Job Description: FRONTDESK
● Maintain financial or account records, verify accuracy of financial or transactional data.
● Make travel, accommodations, or entertainment arrangements for others.
● Operate communications equipment or systems.
● Refer customers to appropriate personnel.
● Report maintenance or equipment problems to appropriate personnel.
● Sort mail.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
● Standing, walking 100 % of time worked
● Reach with hands and arms
● Ability to lift 25 lbs unassisted
● Ability to stoop, kneel, twist body, bend occasionally
● Verbally communicate with others
Technology:
● Desktop and/or mobile devices with computer applications to manage information, including editing simple databases, inputting data, retrieving specific information.
● Facilities management software o InnQuest RoomMaster
● Gmail o Email
● Electronic mail software o Microsoft Outlook
● Office suite software o Microsoft Office
$34k-39k yearly est. 60d+ ago
Front Desk Agent
Monarch Place 4.4
Springfield, MA jobs
Job DescriptionDescription:
Guest Service Agent - Sheraton Hotel
Join our dynamic team at Sheraton Hotel as a Guest Service Agent, where your friendly demeanor and attention to detail will ensure our guests have a memorable stay. We are committed to providing exceptional service and creating a welcoming environment for all visitors. If you enjoy engaging with people and thrive in a fast-paced hospitality setting, we invite you to apply and become part of our dedicated team.
Key Responsibilities:
- Perform check-in and check-out procedures in accordance with Marriott standards
- Post charges to guest folios accurately and efficiently
- Maintain inventory of gift shop items and assist guests with purchases
- Enroll guests into the hotel's guest loyalty program to enhance their experience
- Receive and handle incoming and external calls professionally
- Transfer calls to appropriate departments or personnel
- Attend pre-shift meetings to stay informed about hotel updates and special events
- Create key packets for group check-ins to ensure smooth arrivals
- Explain hotel services, amenities, and features to guests
- Perform all other duties as assigned to support hotel operations and guest satisfaction
Skills and Qualifications:
- Knowledge of hotel policies, procedures, and services, with a general understanding of other departments
- Exceptional computer skills, including familiarity with hotel management software
- Excellent communication skills in English, both verbal and written
- Ability to handle multiple tasks efficiently and remain calm under pressure
- Strong interpersonal skills and a professional appearance
- Ability to work flexible hours, including evenings, weekends, and holidays
At Sheraton Hotel, we foster a culture of teamwork, growth, and excellence. We offer competitive benefits and opportunities for career advancement, ensuring our team members feel valued and motivated. If you are passionate about delivering outstanding guest service and eager to grow within a renowned hospitality brand, we look forward to receiving your application.
Requirements:
$33k-40k yearly est. 1d ago
Front Desk Agent at onemissionsociety.org
Onemissionsociety.org 4.3
Freeport, MI jobs
Job Description
Onemissionsociety.Org in Greenwood, IN is looking for one frontdesk agent to join our team. We are located on 941 Fry Road. Our ideal candidate is self-driven, punctual, and hard-working.
Responsibilities
Greet and welcome guests in a friendly and professional manner
Answer and screen phone calls
Organize and schedule meetings as needed
Maintaining office cleanliness and organization of resources
Qualifications
Proven experience working as a frontdesk agent or similar position
Knowledge of spreadsheets and word processing documents
Excellent customer service skills and courteous phone manner
Time-management and organizational skills
We are looking forward to reading your application.
$27k-32k yearly est. 8d ago
Front Desk Agent
Cedar Park 3.7
Cedar Park, TX jobs
Sincere Hospitality is actively hiring for a FrontDesk Agent
Who we are
Sincere Hospitality is a
brand new
management company founded on the basis of placing people at the heart of everything we do. We are dedicated to fostering a culture of care, respect, and genuine hospitality that embraces our guests, team members, and the communities we serve.
Who you are
Do you find it easy to be sincere? Do you understand the importance of a great first impression? Do you enjoy making others smile? If you relate to any of these qualities, this could be the fulfilling job you are looking for!
Benefits
We are proud to offer competitive wages and the following benefits for full-time and part-time employees:
Vacation and Paid Time Off
Hotel discounts at brand properties
Holiday Pay for worked holidays
Birthday Pay: A full paid day on your birthday!
Referral bonuses
Job Summary
As a pivotal member of the hotel, the FrontDesk Agent is instrumental in shaping the guest experience. Your responsibilities encompass not only administrative tasks but also embody the first point of contact for guests, setting the tone for their stay. In addition, this individual shall be well-versed on hotel-brand standards, guest expectations and local area. This position reports to the FrontDesk Supervisor and General Manager.
Your day-to-day
The Essential Functions and Job Responsibilities for this position make up your day-to-day. They include the following tasks below.
Essential Functions
Warmly and professionally welcomes all guests and ensure quality check-in and checkout experience.
Handles confidential information, including guest records, with a high degree of integrity.
Answers and routes calls, emails, and in-person inquires as appropriate; takes guest messages with accuracy.
Responsible for cash drawer contents and transactions during shift.
Maintains and updates accurate records using the hotel's systems, such as the PMS system.
Promptly and effectively handles guest requests and complaints with professionalism, tact, and a courteous manner, seeking solutions that align with the hotel's policies.
Ensures common areas/entryway/lobby is clean, neat and orderly.
Job Responsibilities
Engage with guests in a courteous and helpful manner, addressing any inquiries and ensuring their needs are met.
Seek feedback from guests to identify areas for improvement and relay compliments to the team.
Execute check-in/check-out processes with accuracy and efficiency.
Manage reservations, cancellations, and room assignments to optimize occupancy.
Ensures reservation and billing accuracy.
Maintain up-to-date records on hotel systems (e.g., out of order rooms, guest requests).
Manage multiple tasks simultaneously, including guest interactions, phone calls, and administrative duties.
Maintain an organized and tidy frontdesk area, contributing to an overall positive guest impression.
Demonstrate effective communication with housekeeping, maintenance, and other departments to ensure seamless operations.
Collaborate with team members to find solutions and prevent recurring problems.
Address and resolve guest issues promptly and tactfully, seeking solutions that align with the hotel's policies.
Escalate complex issues to the appropriate supervisor or department when necessary.
Performance Metrics
Note: This also serves as a performance evaluation guide. As such, it may be subject to change based on organizational needs.
Performance will be assessed based on the following:
Understanding and timely completion of essential functions & job responsibilities and their impact on the organization.
Goal accomplishment and problem solving by being resourceful and applying your knowledge.
Communicating effectively and fostering positive relationships with all other colleagues.
Attending work on time as scheduled and adhering to attendance policy.
Understanding and following processes and procedures for documentation and communication of important information.
Guest Service Scores regarding Loyalty Recognition, Overall Arrival Experience, and Overall Service.
Qualifications
High School Diploma or GED
Proficiency in Microsoft Office programs
Must be available to work morning and evening shifts
Must be available to work on weekends & holidays
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand for an entire shift or for an extended amount of time; use hands to feel or handle and reach with hands and arms.
The employee is frequently required to walk, bend, sit, climb, or balance, kneel, crouch, or crawl and talk or hear.
The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.
Disclaimer: This job description is not designed to be a comprehensive list. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. All other tasks must be performed as assigned or required.
Sincere Hospitality is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
$27k-32k yearly est. 12d ago
Front Desk Attendant - Highland Center
Appalachian Mountain Club 4.1
Woodsville, NH jobs
Hiring for Summer 2026!
Looking to start a new adventure in one of the most stunning landscapes in the Northeast? Look no further than the Highland Center with the Appalachian Mountain Club (AMC)! The Highland Center is a year-round, full-service lodge and visitor center in the heart of New Hampshire's White Mountains. We are part of the Appalachian Mountain Club, the oldest conservation organization in the U.S.!
The FrontDesk Attendant is the human connection point between our guests and visitors and the outdoors. This role is all about sharing your passion for the AMC and the landscapes of the Northeast! In assisting guests and visitors with lodge reservations, retail purchases, information requests, and more, FrontDesk Attendants enhance the experience of all who enter the Highland Center. Seasonal roles at the FrontDesk can be just that, but for many, our frontline seasonal roles can be the launching point for a career within AMC or beyond (in hospitality, operations, conservation, and more)! When we visit the outdoors, often what we remember most are the people we encounter along the way - FrontDesk Attendants are in the business of memory-making for recreationists and visitors of all kinds!
What you'll be doing at AMC:
Sharing your passion for the AMC and the landscapes of the Northeast!
Delivering service at the highest possible standard for guests, visitors, and fellow staff
Providing high-quality information about outdoor recreation in the region, including hiking, snowshoeing, Nordic and downhill skiing, and more
Creating and modifying lodging reservations for overnight guests, as well as answering questions about other AMC facilities and operations
Building sales and completing retail transactions, as well as supporting retail restocking and inventory processes
Participating in a vibrant team of FrontDesk staff looking to constantly improve operations and staff life
Engaging in opportunities for professional development, potentially including field trips, seasonal trainings, and more
Participating in AMC Search & Rescue coordination, including capturing and relaying incident information
Qualifications
What AMC is looking for:
Passion for the AMC and the landscapes of the Northeast (including the White Mountains)
A desire to engage with the public and enrich their experience of the region
Proven track record of exceptional customer service (in retail, food service, hospitality, or other)
Experience recreating outdoors (this could include any outdoor activity, e.g. walking, hiking, birdwatching, paddling, trail running, skiing, climbing, etc.)
Willing to work weekends, holidays, mornings, and evenings
Physical requirements of this position include the ability to work in an office setting, operate computers, and stand for 8+ hours a day
First aid certifications (including WFA and CPR) desirable but not required
What AMC Can Offer You
Salary range: $14.00/Hourly
We are committed to fair compensation practices, and we encourage qualified candidates to apply. The initial salary represents our starting point, and our compensation philosophy is designed to reward and recognize the contributions of our employees as they grow within the organization. External candidates typically begin their journey with us at the starting point of the salary range. The final compensation offer will be based on factors such as experience, education, skills and geographic differential relevant to the position, and will be discussed during the interview process.
Benefits
Room & Board: Dorm-style room for $45/week - meals included, too!
Insurance: Available with positions that are 6 months or longer and when working greater than 30 hours per week
Retirement: Voluntary 403(b) Contribution
Paid Time Off: earn up to 10 days of paid earned time depending on length of service
Other Team Member Perks:
30% discount on AMC Merchandise
Free Annual AMC Membership
4 Free nights at AMC locations
Prodeals discounts on equipment & gear and more!
To Apply:
Please include a resume and cover letter. No phone calls please.
AMC encourages all interested candidates to apply, even if they do not meet every listed qualification. If you have a passion for the outdoors and believe your skills and experiences align with this role, we welcome your application.
The Appalachian Mountain Club has zero tolerance for child abuse or placing children in danger. The AMC requires all employees who work in a program or facility which serves children, disabled persons, or the elderly to have a criminal background record check performed on their name annually with employment contingent upon satisfactory results.
$14 hourly 11d ago
Desk Clerk Substitute (On Call)
Deborah's Place 3.7
Chicago, IL jobs
Job Description
As the first point of contact for visitors, this position is responsible for the day to day operation of the reception desk for housing sites of Deborah's Place. The position is also responsible for: the development, implementation and proper execution of deskclerk policy and procedures, including monitoring the facility interior and exterior perimeter; completing security logs, completing written incident reports, answering phones, registering guests, accepting and documenting rent payments and responding to emergency situations according to protocol.
Essential Duties and Responsibilities
Reception and Office Management
Record building activities on daily log by noting any occurrences and observations.
Answer the telephone, take and distribute mail and messages to tenants and Deborah's Place staff.
Answer door to check visitors and tenants in and out; respond to visitors and tenants' concerns and requests.
Collect rental payments, issue receipts, enter rent receipts on appropriate record keeping documents.
Coordinate reservation and preparation of meeting rooms.
Maintain guest register, submit maintenance requests, prepare incident and rule violation reports.
Sort and distribute mail for tenants and staff.
Building Safety
Document all visible building activities on security log, reporting any dangerous or emergency situations to the appropriate staff and calling emergency personnel if necessary.
Monitor security cameras; ensure guest policy compliance and monitor parking lots to ensure proper usage by authorized personal.
Respond to emergencies, such as alarms, fire and intrusion by following emergency response protocol.
Maintain organization's stability and reputation by complying with legal requirements.
Qualifications and Requirements
Education: High School Diploma or equivalent;
Licensure and/or Certification: Fire Safety certification by the City of Chicago required within six months of employment.
Job Experience: 1-2 years of customer service or frontdesk experience. Social service and/or residential program experience preferred;
Special Knowledge & Skills: Knowledge of security systems; Knowledge of issues surrounding homelessness, individuals with disabilities including mental illness, and chemical dependency; proficiency in Microsoft Office software, effective oral and written communication skills, good organizational skills, conflict management and crisis intervention skills; practice good judgment with objectivity; dependability; emotional control; integrity; safety management; professionalism; demonstrate clear and professional boundaries; act in a professional manner; Valid Illinois driver's license preferred.
Deborah's Place is an equal opportunity employer. We strongly encourage and seek applications from women, people of color, immigrant, bilingual, and bicultural individuals, as well as members of the lesbian, gay, bisexual, and transgender communities.
Job Posted by ApplicantPro
$36k-43k yearly est. 11d ago
Desk Clerk Substitute (On Call)
Deborah's Place 3.7
Chicago, IL jobs
As the first point of contact for visitors, this position is responsible for the day to day operation of the reception desk for housing sites of Deborah's Place. The position is also responsible for: the development, implementation and proper execution of deskclerk policy and procedures, including monitoring the facility interior and exterior perimeter; completing security logs, completing written incident reports, answering phones, registering guests, accepting and documenting rent payments and responding to emergency situations according to protocol.
Essential Duties and Responsibilities
Reception and Office Management
Record building activities on daily log by noting any occurrences and observations.
Answer the telephone, take and distribute mail and messages to tenants and Deborah's Place staff.
Answer door to check visitors and tenants in and out; respond to visitors and tenants' concerns and requests.
Collect rental payments, issue receipts, enter rent receipts on appropriate record keeping documents.
Coordinate reservation and preparation of meeting rooms.
Maintain guest register, submit maintenance requests, prepare incident and rule violation reports.
Sort and distribute mail for tenants and staff.
Building Safety
Document all visible building activities on security log, reporting any dangerous or emergency situations to the appropriate staff and calling emergency personnel if necessary.
Monitor security cameras; ensure guest policy compliance and monitor parking lots to ensure proper usage by authorized personal.
Respond to emergencies, such as alarms, fire and intrusion by following emergency response protocol.
Maintain organization's stability and reputation by complying with legal requirements.
Qualifications and Requirements
Education: High School Diploma or equivalent;
Licensure and/or Certification: Fire Safety certification by the City of Chicago required within six months of employment.
Job Experience: 1-2 years of customer service or frontdesk experience. Social service and/or residential program experience preferred;
Special Knowledge & Skills: Knowledge of security systems; Knowledge of issues surrounding homelessness, individuals with disabilities including mental illness, and chemical dependency; proficiency in Microsoft Office software, effective oral and written communication skills, good organizational skills, conflict management and crisis intervention skills; practice good judgment with objectivity; dependability; emotional control; integrity; safety management; professionalism; demonstrate clear and professional boundaries; act in a professional manner; Valid Illinois driver's license preferred.
Deborah's Place is an equal opportunity employer. We strongly encourage and seek applications from women, people of color, immigrant, bilingual, and bicultural individuals, as well as members of the lesbian, gay, bisexual, and transgender communities.
$36k-43k yearly est. 41d ago
Guest Service Agent-PRN
Gateway Center 4.0
Atlanta, GA jobs
]OB DESCRIPTION:
Reports To: Various Programs
Salary Band: On Call
The Guest Service Agent will provide program support services either in the morning, evening, overnight, or weekend depending on shift designated by supervisor. Provide welcoming, attentive customer service to our clients through utilization of knowledge and proficiency in all aspects of GSA duties Position is responsible for expanding their knowledge of services available for target population through continuing education (training) opportunities and willingness to learn new tasks. This position must maintain the security and confidentiality needed for this type of specialized program The Guest service agent must be available to intervene in conflict or crisis situations and is responsible for maintaining documentation, ensuring the smooth operation of programs during their assigned hours.
The Guest Service Agency will work with other staff and volunteers to create a supportive community, helping to meet the needs of each resident.
The individual must be able to prioritize multiple projects, work well under pressure and have experience supporting executives, managers and board members. Position requires a strong ethical commitment to the mission and purpose of Gateway Center.
PRINCIPAL ACCOUNTABILITIES:
> Promote exceptional customer service for our guests/clients during all stages of their visit
> Function as a team member at all times by communicating effectively and diplomatically, being approachable and willing to assist coworkers, maintaining a positive and proactive attitude, and promoting interdepartmental communication and cooperation
> Provide service tickets and/or directions on where and how to access services at GWC
> Manage phone system and property direct incoming calls
> Provide appropriate referrals to community services based on client request(s)
> Maintain shift log of activities.
> Assess and respond to resident crises or conflicts.
> Assess and manage emergencies according to Gateway Center's emergency protocol.
> Identify appropriate responses to emergency protocol triggers.
> Identify when external assistance is needed and contact appropriate party (i.e supervisor, law enforcement, medical assistance, etc).
> Monitor the safety and security of the facility and/or dorms.
> Participate in the ongoing development of shelter safety and emergency
> Work to increase level of cultural sensitivity, awaren65 and competency
> Ensure all case records are current by documenting ongoing contacts through case notes witin in 72 hours, trainings attended, referrals, and resources offered
> Maintain complete and current documentation on all clients in required databases
> Participate in staff development and ail required Agency meetings
> Other duties as assigned
QUALIFICATIONS:
> High school diploma with a minimum of two (2) years of experience or social services experience in a recovery environment will be considered.
> Strong organization skills and commitment to substance abuse and disease concept focused treatment models.
> Excellent written and vebal communication skills
> Proficient in Outlook and Microsoft Word and othe Software Packages
> Flexibility (may require some evenings and weekend work)
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be me by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employees regularly required to sit: use hands and to handle, or feel to operate a computer and other office productivity machinery, such as calculator, copy machine, and computer printer. The employee must be able to reach with hands and arms The employee must be able to talk, hear communicate, detect, converse with, discern, convey, express oneself, and exchange information. The employee is required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 30 pounds Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristic described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate
EQUAL OPPORTUNITY EMPLOYER:
Gateway Center is an Equal Opportunity Employee and does not discriminate on the basis of race color, creed, national origin, ancestry, religion, age, citizenship, sex marital or veteran status, disability or handicap, sexual on or any other basis prohibited by applicable law. Gateway Center also takes affirmative action to employ, and advance in employment, qualified woman, minorities and covered veterans. Gateway Center also makes reasonable accommodations for qualified individuals with disabilities, in accordance with the Am3-icars With Disabilities Act and applicable state laws.