JOB TITLE: Marketing and Communications Manager
REPORTS TO: Chief Marketing and Communications Officer
ABOUT SHELTER YOUTH & FAMILY SERVICES
Shelter Youth & Family Services provides emergency housing, community-based services, and support for youth and families in crisis. Founded in 1975, we've grown into a leading voice for child welfare, human trafficking response, foster care innovation, and trauma-informed care in Illinois. With a current budget of $10M and ambitious plans to grow to $15M, our mission is to end the cycle of abuse and neglect by providing safe, healthy, and stable lives for children and families.
Shelter Youth & Family Services is committed to providing safe, inclusive, and supportive resources for youth and families from all backgrounds and identities. We actively strive to create an environment that supports all employees, placing value in contributions from people from diverse backgrounds, and honoring all experiences, perspectives, and unique identities. Our mission is to protect children, strengthen families, and transform communities. Joining us in this role will give you a chance to help fulfill that mission and help the community. Shelter and its facilities are drug and smoke-free environments.
Learn more at shelter-inc.org.
Shelter Youth and Family Services encourages the application of all bilingual applicants to work with our client community. Applicants who can successfully certify their skill level in reading, speaking, and writing in two languages with the Illinois Department of Children and Family Services may receive an additional salary stipend. Certification testing is set by DCFS.
POSITION OVERVIEW
The Manager of Marketing & Communications plays a critical leadership role in advancing Shelter's mission by owning the planning, coordination, and execution of integrated marketing and communications efforts that strengthen awareness, engagement, and support. This role exercises independent judgment, sets priorities for day-to-day Marketing & Communications operations, and regularly makes recommendations that influence organizational strategy, fundraising performance, and public positioning.
Reporting to the Chief Marketing & Communications Officer, the Manager provides direct supervision and leadership to a small Marketing & Communications team (1.5 FTEs), ensuring high-quality execution, consistent messaging, and adherence to brand and trauma-informed standards. The Manager translates enterprise-level strategy into actionable plans, timelines, and workflows that drive measurable results.
This position balances strategic oversight with hands-on leadership, guiding campaigns, content development, and storytelling across digital, print, media, and community channels. A highly collaborative partner, the Manager works closely with Development, Programs, HR, and Outreach to support fundraising campaigns, recruitment efforts, and organizational initiatives, helping amplify Shelter's voice and impact across the communities it serves.
KEY RESPONSIBILITIES
Team Leadership & Collaboration
Provide day-to-day leadership, supervision, and performance management for marketing and communications staff, setting clear priorities, expectations, and accountability.
Foster a high-performing, collaborative team culture that encourages professional growth, innovation, and continuous improvement.
Partner closely with the Chief Marketing & Communications Officer to translate strategic direction into executable plans and systems.
Marketing & Communications Strategy Execution
Support the planning and execution of annual and multi-channel marketing and communications plans that advance Shelter's mission, fundraising goals, including mass grassroots donor acquisition and retention efforts, workforce needs, and public visibility.
Plan and own campaign management across print, digital, media, and community channels, including timelines, workflows, and quality standards.
Regularly analyze data and insights to proactively identify risks, gaps, and opportunities related to messaging, timing, and audience engagement.
Content Creation & Brand Stewardship
Partner closely with the Chief Marketing & Communications Officer to oversee Shelter's content strategy, ensuring consistent, high-quality storytelling across all platforms and audiences.
Review and approve key communications to ensure alignment with Shelter's brand, voice, values, and trauma-informed standards.
Maintain and enforce brand standards, serving as a resource and decision-maker for internal teams.
Oversee and contribute to the creation of compelling content, including newsletters, social media, website updates, press releases, and collateral.
Elevate the stories of children, families, and staff with sensitivity and authenticity.
Digital & Media Engagement
Oversee Shelter's social media and digital engagement strategy, setting goals for growth, reach, and engagement.
Leverage digital channels to support audience growth, engagement, and donor conversion, in collaboration with Development and the CMCO.
Support optimization of digital pathways (email, social, website) that encourage action, participation, and giving.
Oversee website content strategy and maintenance to ensure accuracy, accessibility, and alignment with organizational priorities.
Community Engagement & Outreach
Partner closely with the CMCO to oversee outreach strategy and efforts that support community engagement, events, and external partnerships through strategic communications
Represent Shelter at select events, panels, or initiatives, as appropriate.
Partner with internal teams to highlight opportunities for involvement and recognition of community supporters.
Organizational Participation
Develop and maintain systems, templates, and workflows that strengthen sustainability and reduce reliance on individual staff.
Stay informed on sector trends, best practices, and emerging tools, translating insights into practical recommendations.
Model Shelter's mission, values, and commitment to equity, inclusion, and client-centered care.
Stay informed on industry trends, best practices, and emerging technologies in marketing and communications.
Demonstrate commitment to Shelter's mission, values, and client-centered approach.
RESPONSIBITLITES
The ability to motivate, lead and direct staff
Must be professional, organized, creative and efficient, able to work successfully both individually and as a part of a team
Must be able to not only manage a team to do the work, but at times will need to do the work themselves
Supervise staff
ACCOUNTABILITY
The Manager of Marketing & Communications shall be supervised by the Chief Marketing & Communications Officer.
QUALIFICATIONS
Bachelor's degree in marketing, communications, public relations, or related field
3-5 years proven experience in marketing and communications, with a focus on strategic planning and campaign management
Strong leadership skills, with the ability to direct and motivate a team
Excellent communication and interpersonal skills, with the ability to build and maintain relationships with internal and external stakeholders
Strategic thinker with the ability to keep the big picture in focus
Experience in the nonprofit sector, particularly in child welfare or social services, is preferred
Demonstrated commitment to and understanding of Shelter's mission, vision, and values
Must have a valid Illinois driver's license, automobile, and must submit proof of Illinois auto insurance.
Must complete a Medical and T.B. test. Must be fully vaccinated against COVID-19, according to the latest CDC guidelines
Must be fingerprinted by the State of Illinois and must submit to a full background check through the Illinois Department of Children and Family Services
Must submit official educational transcripts from the last school in which a degree was awarded.
Ability to lift 40 lbs.
PHYSICAL DEMANDS AND WORKING CONDITIONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
While performing the duties of this job, the employee is frequently required to sit; talk or hear; stand; walk; and use hands to handle or operate objects. The employee is occasionally required to climb or balance, stoop, kneel, crouch, lift, and reach with hands or arms. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.
WORK ENVIRONMENT
Shelter is committed to providing safe, inclusive, and supportive resources for youth and families from all backgrounds and identities. We actively strive to create an environment that supports all employees, placing value in contributions from people from diverse backgrounds, and honoring all experiences, perspectives, and unique identities.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Work is performed primarily in the agency facilities, and occasionally in vehicles, meeting rooms both in the facility and at other agency sites.
CLASSIFICATION STATUS
This is an exempt position.
COMPENSATION & BENEFITS
Salary: $70,000 - $80,000 based on experience
Benefits:
Medical, Dental, and Vision insurance
Life Insurance
Disability coverage
403(b) retirement plan
Paid holidays and generous PTO
Flexible hybrid work schedule
Professional development opportunities
Mileage reimbursement for work-related travel
Shelter is an Equal Opportunity Employer. We welcome applicants from diverse backgrounds and experiences, including individuals from historically underrepresented communities. We are committed to building a safe and inclusive workplace for all.
$70k-80k yearly 3d ago
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Residential Coordinator
Shelter, Inc. 4.0
Shelter, Inc. job in Arlington Heights, IL
JOB TITLE: Residential Coordinator REPORTS TO: Residential Supervisor and Residential Director LOCATION: Arlington Heights, Illinois
ABOUT SHELTER YOUTH & FAMILY SERVICES Shelter Youth & Family Services provides emergency housing, community-based services, and support for youth and families in crisis. Founded in 1975, we've grown into a leading voice for child welfare, human trafficking response, foster care innovation, and trauma-informed care in Illinois. With a current budget of $10M and ambitious plans to grow to $15M, our mission is to end the cycle of abuse and neglect by providing safe, healthy, and stable lives for children and families.
Shelter Youth & Family Services is committed to providing safe, inclusive, and supportive resources for youth and families from all backgrounds and identities. We actively strive to create an environment that supports all employees, placing value in contributions from people from diverse backgrounds, and honoring all experiences, perspectives, and unique identities. Our mission is to protect children, strengthen families, and transform communities. Joining us in this role will give you a chance to help fulfill that mission and help the community. Shelter and its facilities are drug and smoke-free environments.
Learn more at shelter-inc.org.
Shelter Youth and Family Services encourages the application of all bilingual applicants to work with our client community. Applicants who can successfully certify their skill level in reading, speaking, and writing in two languages with the Illinois Department of Children and Family Services may receive an additional salary stipend. Certification testing is set by DCFS.
POSITION OVERVIEW Responsible for overseeing the delivery of direct services to TLP clients; supervising TLP staff; maintaining program records; ensuring the safety, functionality, and overall condition of the facility; managing supplies and equipment; and participating in program planning and implementation.
KEY RESPONSIBILITIES
DIRECT SERVICES
Coordinate implementation of the TLP Program Plan and related staff training in accordance with agency policies.
Supervise staff-client interactions and provide coaching or supplemental training as needed.
Coordinate client interventions related to milieu, facility, peer, or staff concerns.
Ensure coordination of resources and transportation for medical, mental health, education, employment, and visitation needs.
Support implementation of independent living skills through individual support and group programming.
Monitor client safety and well-being, including awareness of client whereabouts, curfew compliance, and timely response to safety concerns in accordance with program policies.
VOCATIONAL DUTIES
Oversee implementation and documentation of client vocational action plans.
Supervise client engagement in job development and employment readiness activities.
Ensure identification and delivery of on-site job training and skill development.
Oversee pre-employment skill building (e.g., resumes, applications, interviewing, workplace skills).
Monitor and document vocational progress and outcomes.
EDUCATIONAL DUTIES
Oversee development and implementation of individual educational plans.
Ensure client enrollment and engagement in appropriate educational programs.
Support clients in accessing educational funding and resources.
Participate in educational meetings to provide advocacy as needed.
Ensure tutoring and academic supports are in place to promote success.
Monitor and document educational progress.
SUPERVISION OF TLP STAFF
Conduct orientation and training for new staff.
Provide ongoing supervision (minimum bi-weekly) to evaluate performance and address training needs.
Facilitate monthly team meetings.
Ensure adherence to agency policies and DCFS Code of Ethics.
HOUSE MANAGEMENT
Oversee facility and grounds inspections to ensure safety, cleanliness, and functionality.
Supervise maintenance, repairs, and cleaning schedules.
Approve program supply purchases and maintain inventory documentation.
Review safety drill documentation and participate in PQI activities.
Assist with coordination of donations, volunteers, and facility projects.
PROGRAM ADMINISTRATION
Ensure compliance with TLP contract requirements, DCFS regulations, and licensing standards.
Collect and submit program outcome data and participate in PQI processes.
Maintain full bed utilization and manage waitlists in coordination with caseworker.
Collaborate with monitors, external partners, donors, and service providers.
Work collaboratively with clinical and operations staff to enhance programming.
Assist HR with hiring, discipline, and termination processes.
Manage staff scheduling, payroll approval, and program coverage.
Provide on-call and emergency back-up support as required.
Follow all agency crisis intervention procedures and maintain availability to respond to client crises, emergencies, and critical incidents as required.
Perform additional duties as assigned by the Residential Supervisor.
ACCOUNTABILITY
The Transitional Living Program Coordinator shall be supervised by and is accountable to the Residential Supervisor.
HOURS OF EMPLOYMENT Hours and days shall be scheduled according to the needs of the program. The primary hours of the coordinator will be 40 hours per week; 9am-5pm.
QUALIFICATIONS
Must be at least 25 years of age in accordance with the Illinois Department of Children and Family Services Licensing Standards for Transitional Living Programs.
Undergraduate Degree in Human Services from an accredited school with a minimum of two years of residential experience with two years supervisory experience required.
Demonstrated commitment to and understanding of Shelter's mission, vision, and values.
Must have a valid Illinois driver's license, automobile, and must submit proof of Illinois auto insurance.
Must complete a Medical and T.B. test. Must be fully vaccinated against COVID-19, according to the latest CDC guidelines.
Must meet Child Care Facility Driver requirements in accordance with the Illinois Department of Children and Family Services.
Must pass the requirements for the Applied Food Service Sanitation certification.
Must be fingerprinted by the State of Illinois and must submit to a full Background Check through the Illinois Department of Children and Family Services.
Must submit official educational transcripts from the last school in which a degree was awarded.
Must complete New Hire Orientation and become certified in CPR and First Aid and CPI before working independently.
Ability to lift 40 lbs with the capability to move up and down stairs without assistance.
PHYSICAL DEMANDS AND WORKING CONDITIONS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
While performing the duties of this job, the employee is frequently required to sit; talk or hear; stand; walk; and use hands to handle or operate objects. The employee is occasionally required to climb or balance, stoop, kneel, crouch, lift, and reach with hands or arms. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.
WORK ENVIRONMENT Shelter is committed to providing safe, inclusive, and supportive resources for youth and families from all backgrounds and identities. We actively strive to create an environment that supports all employees, placing value in contributions from people from diverse backgrounds, and honoring all experiences, perspectives, and unique identities.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Work is performed primarily in the agency facilities, and occasionally in vehicles, meeting rooms both in the facility and at other agency sites.
CLASSIFICATION STATUS This is an exempt position.
COMPENSATION & BENEFITS
Salary: $55,000-$58,000 based on experience
Benefits:
Medical, Dental, and Vision insurance
Life Insurance
Disability coverage
403(b) retirement plan
Paid holidays and generous PTO
Professional development opportunities
Mileage reimbursement for work-related travel
Shelter is an Equal Opportunity Employer. We welcome applicants from diverse backgrounds and experiences, including individuals from historically underrepresented communities. We are committed to building a safe and inclusive workplace for all.
$55k-58k yearly 3d ago
Residential Treatment Coordinator
Shelter, Inc. 4.0
Shelter, Inc. job in Arlington Heights, IL
JOB TITLE: Residential Treatment Coordinator
REPORTS TO: Residential Treatment Supervisor
ABOUT SHELTER YOUTH & FAMILY SERVICES Shelter Youth & Family Services provides emergency housing, community-based services, and support for youth and families in crisis. Founded in 1975, we've grown into a leading voice for child welfare, human trafficking response, foster care innovation, and trauma-informed care in Illinois. With a current budget of $10M and ambitious plans to grow to $15M, our mission is to end the cycle of abuse and neglect by providing safe, healthy, and stable lives for children and families.
Shelter Youth & Family Services is committed to providing safe, inclusive, and supportive resources for youth and families from all backgrounds and identities. We actively strive to create an environment that supports all employees, placing value in contributions from people from diverse backgrounds, and honoring all experiences, perspectives, and unique identities. Our mission is to protect children, strengthen families, and transform communities. Joining us in this role will give you a chance to help fulfill that mission and help the community. Shelter and its facilities are drug and smoke-free environments.
Learn more at shelter-inc.org.
Shelter Youth and Family Services encourages the application of all bilingual applicants to work with our client community. Applicants who can successfully certify their skill level in reading, speaking, and writing in two languages with the Illinois Department of Children and Family Services may receive an additional salary stipend. Certification testing is set by DCFS.
POSITION OVERVIEW The Coordinator for the Commercial Sexual Exploitation of Children (CSEC) Program will oversee the operations of a therapeutic treatment program serving up to 12 girls, ages 12-18, who have been identified as survivors of human trafficking. This role requires a highly skilled, compassionate leader who will be responsible for the safety, well-being, and support of the clients, as well as the supervision and development of staff. The Coordinator will provide direct supervision to Youth Care Specialists, will ensure daily programming and structure is adhered to, comply with daily documentation, promote a positive and safe culture among the residents and staff, and ensure adequate shift coverage.
KEY RESPONSIBILITIES
SUPERVISION OF YOUTH CARE SPECIALISTS
Oversee and manage the daily routines of youth, ensuring the appropriate allocation of staff and resources to meet both individual and environmental needs.
Provide feedback, intervention and/or redirection of all Youth Care Specialists interactions that are not within the trauma response framework.
Provide on the job training and mentoring to staff and lead staff in trauma-informed behavior management techniques.
Provide individual supervision for each Youth Care Specialists.
Evaluate the job performance of each Youth Care Specialists.
Plan and conduct monthly staff meetings.
Prepare staff schedules in a timely, proactive manner to always secure adequate staff to resident ratios.
Coordinate and ensure that all shift-related client and staff documentation is completed in a timely manner.
Ensure the maintenance of agency policies and procedures and the Department of Children and Family Services "Code of Ethics for Child Welfare Professionals."
HOUSE MANAGEMENT
Maintain appropriate records regarding all purchases and maintain such purchases in accordance with allotted funds.
Plan for the purchase of required household and office supplies.
Complete proper maintenance requests and ensure all maintenance tasks on facility and equipment are completed.
Ensure all emergency protocols are conducted and recorded in compliance with Performance Quality Improvement.
Ensure that the home is well-maintained and meets all DCFS health and safety regulations.
DIRECT SERVICES
Receive and review all program referrals for appropriateness and schedule preplacement interviews with the multidisciplinary team to include the youth, their assigned caseworker, Residential Treatment Supervisor, Caseworker, and Clinical team.
Work within a multidisciplinary team to discuss youth short term and long-term goals and transition and discharge planning.
Assist with coordinating all transportation, medical, therapy, school, volunteer, and parental activities.
Provide direct support to residents, including crisis intervention, behavior management, and emotional support, ensuring individual needs are met.
Collaborate with clinical and case management teams to assess client needs, develop individualized treatment plans and track progress.
Promote a trauma-informed and culturally sensitive approach to care, prioritizing the safety, dignity, and well-being of each resident.
PROGRAM ADMINISTRATION
Participate in interviewing Youth Care Specialists.
Work with Residential Treatment Supervisor to plan, implement and supervise the treatment routine.
Submit monthly stats and placement forms.
Attend required DCFS meetings and training.
Approve payroll for each Youth Care Specialist.
Maintain records and required data for each resident.
Carry out all duties as designated by the Residential Treatment Supervisor.
ACCOUNTABILITY
The Residential Treatment Coordinator shall be supervised by and is accountable to the Residential Treatment Supervisor.
HOURS OF EMPLOYMENT Hours and days shall be scheduled according to the needs of the program. The primary hours of the coordinator will be four days per week 1pm-11pm.
QUALIFICATIONS
Must be at least 25 years of age in accordance with the Illinois Department of Children and Family Services Licensing Standards for QRTP.
Bachelor's Degree in social service or related field required from an accredited school and a minimum of two years of residential experience required.
1-2 years supervisory experience required.
Demonstrated commitment to and understanding of Shelter's mission, vision, and values.
Must meet Child Care Facility Driver requirements in accordance with the Illinois Department of Children and Family Services.
Must have a valid driver's license, an automobile, and adequate automobile insurance.
Must complete a Medical and T.B. test providing proof of results.
Must be fingerprinted by the State of Illinois and must submit to a full Background Check through the Illinois Department of Children and Family Services.
Must submit official educational transcripts from the last school in which a degree was awarded.
Must become certified in CPR /First Aid, CPI, and complete in service Think Trauma and Human Trafficking training and New Hire Orientation before working independently.
Ability to lift 40 lbs.
Must be available to provide scheduled 24-hour on-call support for staff during scheduled workdays.
PHYSICAL DEMANDS AND WORKING CONDITIONS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
While performing the duties of this job, the employee is frequently required to sit; talk or hear; stand; walk; and use hands to handle or operate objects. The employee is occasionally required to climb or balance, stoop, kneel, crouch, lift, and reach with hands or arms. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.
WORK ENVIRONMENT Shelter is committed to providing safe, inclusive, and supportive resources for youth and families from all backgrounds and identities. We actively strive to create an environment that supports all employees, placing value in contributions from people from diverse backgrounds, and honoring all experiences, perspectives, and unique identities.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Work is performed primarily in the agency facilities, and occasionally in vehicles, meeting rooms both in the facility and at other agency sites.
CLASSIFICATION STATUS This is an exempt position.
COMPENSATION & BENEFITS
Salary: $58,000-$60,000 based on experience
Benefits:
Medical, Dental, and Vision insurance
Life Insurance
Disability coverage
403(b) retirement plan
Paid holidays and generous PTO
Professional development opportunities
Mileage reimbursement for work-related travel
Shelter is an Equal Opportunity Employer. We welcome applicants from diverse backgrounds and experiences, including individuals from historically underrepresented communities. We are committed to building a safe and inclusive workplace for all.
$58k-60k yearly 3d ago
Williams Comprehensive Engagement Specialist
Human Resource Development Institute Inc. 3.6
Chicago, IL job
Outreach services are required to educate and inform each Class Member of their rights under the Williams and/or Colbert Consent Decrees and the opportunities and resources available to them should they explore transition to a Community-Based Setting
J
OB DUTIES
1. Schedule and hold at least one initial, individual face-to-face meeting with each consenting resident of the Nursing Facility (NF) or Specialized Mental Health Rehabilitation Facility (SMHRF)/Institute for Mental Disease (IMD) to: (1) Provide literature and brochures on integrated Community-Based living options and support services; (2) Show videos about prior SMHRF/NF residents who have successfully transitioned into the community; and (3) Identify relevant services and supports available to the Class Member to encourage the Class Member to explore transition options and to ensure safe and successful transitions. Repeat meetings will be held if requested by the Class Member, as often as desired;
2. Provide information to residents of NFs or SMHRFs/IMDs during the first face-to-face meeting, or as requested, on the array of Health Services and supports, by defining and explaining terms such as (but not limited to) ACT, CST, medication administering and monitoring, representative payee services, supportive employment, adaptive equipment, housing modification, peer support, physical wellness, and Psycho-Social Rehabilitation
3. Build rapport with facility staff to facilitate Class Member access and engagement;
4. Use innovative ways to engage populations outside of these deliverables;
5. Take Class Members into the community to observe different settings, such as housing options or Drop-In Centers, as appropriate;
6. At least quarterly (once every three months), re-engage Class Members who decline outreach or consent for the Resident Review/Evaluation assessment or who decline to consider moving forward with transition, if found appropriate for community re-integration;
7. Hold informational question and answer sessions with Class Members as often as requested to address the array of community resources for living in the community and how they are obtained;
8. Convene quarterly community meetings and/or community forums in the NFs or SMHRFs/IMDs to share information on transition options with larger audiences;
9. Engage Class Members' family members and/or guardians in ongoing discussions about transition/moving from NF or SMHRF/IMD to the least restrictive Community-Based Setting; Discussions should include providing information regarding housing options, available services and supports and other transition information, and addressing family/guardian concerns about the process;
10. Explain to Class Members and family or guardians the "Next Steps" in the ongoing implementation processes of the Williams and Colbert Consent Decrees, as requested;
11. For those Class Members who express an interest in transition, provide a warm hand-off to the Resident Review/Evaluation staff to obtain consent for Evaluation;
12. Document the outcome of each outreach interaction with Class Members;
13. Provide a written "menu" of services, supports, and housing that Class Members are eligible to be considered for.
QUALIFICATIONS
High School Diploma; at least 1 year of experience in social services or related fields
CRSS eligible or Must obtain CRSS within 2 years of hiring
Excellent communication skills (oral and written communications).
Well organized, detailed oriented and able to function in a fast-paced work environment.
Knowledge of computers and applicable software.
Valid Driver's license
WORKING CONDITIONS AND PHYSICAL EFFORT
Work is mobile and normally performed in a community based environment
Moderate physical activity. Will require physical effort including frequent walking and occasional lifting up to 25-50 pounds as well as some extended periods of standing
Very limited exposure to physical risk
$33k-41k yearly est. Auto-Apply 60d+ ago
Residential Supervisor
Shelter, Inc. 4.0
Shelter, Inc. job in Arlington Heights, IL
JOB TITLE: Residential Supervisor
REPORTS TO: Residential Director
ABOUT SHELTER YOUTH & FAMILY SERVICES Shelter Youth & Family Services provides emergency housing, community-based services, and support for youth and families in crisis. Founded in 1975, we've grown into a leading voice for child welfare, human trafficking response, foster care innovation, and trauma-informed care in Illinois. With a current budget of $10M and ambitious plans to grow to $15M, our mission is to end the cycle of abuse and neglect by providing safe, healthy, and stable lives for children and families.
Shelter Youth & Family Services is committed to providing safe, inclusive, and supportive resources for youth and families from all backgrounds and identities. We actively strive to create an environment that supports all employees, placing value in contributions from people from diverse backgrounds, and honoring all experiences, perspectives, and unique identities. Our mission is to protect children, strengthen families, and transform communities. Joining us in this role will give you a chance to help fulfill that mission and help the community. Shelter and its facilities are drug and smoke-free environments.
Learn more at shelter-inc.org.
Shelter Youth and Family Services encourages the application of all bilingual applicants to work with our client community. Applicants who can successfully certify their skill level in reading, speaking, and writing in two languages with the Illinois Department of Children and Family Services may receive an additional salary stipend. Certification testing is set by DCFS.
POSITION OVERVIEW
The Residential Supervisor reports to the Residential Director and plays a crucial role in overseeing the daily operations and quality of services in the Transitional Living Program, Emergency Shelters, and Youth Experiencing Homelessness programs. The position involves providing leadership to program coordinators, ensuring program compliance, and contributing to the overall success of residential programs.
KEY RESPONSIBILITIES
Leadership and Supervision
Provide direct supervision and guidance to the Transitional Living Program (TLP) Coordinator, Emergency Shelter Coordinators, and Youth Experiencing Homelessness (YEH) Caseworker.
Support program coordinators in scheduling residential staff to ensure consistent coverage, maintaining census levels, and meeting program operational needs.
Participate in the recruitment, interviewing, onboarding, and training of new staff.
Coordinate and lead regular team meetings to review goals, address challenges, provide supervision and support, and identify staff training needs.
Carry out all duties as designated by the Residential Director.
Program Oversight and Operations
Oversee daily operations of the Transitional Living Program, Emergency Shelters, and Youth Experiencing Homelessness program to ensure effective service delivery.
Ensure that program homes are well-maintained and compliant with DCFS health, safety, and licensing standards.
Maintain high-quality program services by monitoring milestones, deliverables, and implementing strategies for continuous improvement.
Implement new policies and procedures as required by DCFS or the Illinois Department of Human Services (IDHS).
Respond promptly to crisis situations, ensuring appropriate debriefing, documentation, and follow-up occur.
Oversee the implementation and documentation of emergency protocols in compliance with Performance and Quality Improvement (PQI) standards.
Compliance and Quality Assurance
Ensure adherence to agency policies and procedures and the DCFS
Code of Ethics for Child Welfare Professionals.
Oversee compliance with accreditation and regulatory requirements, including COA, DCFS, IDHS, and Medicaid standards.
Attend required DCFS and IDHS meetings and training to maintain compliance and stay informed on programmatic updates.
Understand and manage multiple funding streams, monitoring budgets and program expenditures to ensure fiscal responsibility.
Collaboration and Community Engagement
Represent agency programs in the community and engage in outreach with other agencies, partners, and service providers.
Work collaboratively with a multidisciplinary team to discuss youth goals, treatment planning, transitions, and discharge processes.
Partner with clinical and case management teams to assess youth needs, develop individualized treatment plans, and track progress.
Youth-Centered and Trauma-Informed Care
Promote a trauma-informed, strengths-based, and culturally responsive environment that prioritizes safety, dignity, and well-being for all residents.
Ensure services align with best practices in youth care, focusing on empowerment, independence, and long-term stability.
ACCOUNTABILITY
The Residential Supervisor shall be supervised by and is accountable to the Residential Director.
HOURS OF EMPLOYMENT Full-Time in person
QUALIFICATIONS
Bachelor's degree required, Master's degree preferred.
3-5 years of experience in social services required.
1-2 years of supervisory experience required.
Skills in Program and Personnel Management, Supervision, and Client Services.
Demonstrated commitment to and understanding of Shelter's mission, vision, and values.
Must have a valid Illinois driver's license, automobile, and must submit proof of Illinois auto insurance.
Must complete a Medical and T.B. test. Must be fully vaccinated against COVID-19, according to the latest CDC guidelines.
Must be fingerprinted by the State of Illinois and must submit to a full Background Check through the Illinois Department of Children and Family Services.
Must submit official educational transcripts from the last school in which a degree was awarded.
PHYSICAL DEMANDS AND WORKING CONDITIONS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
While performing the duties of this job, the employee is frequently required to sit; talk or hear; stand; walk; and use hands to handle or operate objects. The employee is occasionally required to climb or balance, stoop, kneel, crouch, lift, and reach with hands or arms. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.
WORK ENVIRONMENT Shelter is committed to providing safe, inclusive, and supportive resources for youth and families from all backgrounds and identities. We actively strive to create an environment that supports all employees, placing value in contributions from people from diverse backgrounds, and honoring all experiences, perspectives, and unique identities.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Work is performed primarily in the agency facilities, and occasionally in vehicles, meeting rooms both in the facility and at other agency sites.
CLASSIFICATION STATUS This is an exempt position.
COMPENSATION & BENEFITS
Salary: $65,000-$68,000
Benefits:
Medical, Dental, and Vision insurance
Life Insurance
Disability coverage
403(b) retirement plan
Paid holidays and generous PTO
Flexible work schedule
Professional development opportunities
Mileage reimbursement for work-related travel
Shelter is an Equal Opportunity Employer. We welcome applicants from diverse backgrounds and experiences, including individuals from historically underrepresented communities. We are committed to building a safe and inclusive workplace for all.
$65k-68k yearly 3d ago
Teen Reach Specialist
Human Resource Development Institute Inc. 3.6
Chicago, IL job
Are you looking for your next career move? HRDI has this fantastic opportunity for you as our next Teen Reach Specialist!
Our mission is to provide high quality, patient-centered, integrated system of care for all.
With your help, we will continue to see our work in the community soar! We welcome you to join our family and look forward to receiving your application!
To plan and facilitate youth activities outside of traditional classroom time. Will assist with program planning, implementing, and evaluating creative services that engage and reward youth involvement. Teen Reach Specialist is required to provide direct tutoring and homework assistance.
Provide direct tutoring and homework assistance.
Designs and implements training curriculums in accordance with the State Certification requirements as required.
Participates in a minimum of two(2) Impactor and DHS sponsored training sessions per year.
Participates and attends weekend retreats and other scheduled special events for the program, as needed.
Assist in program planning.
Prepares and submits weekly schedule of planned activities to the Program Supervisor.
Prepares and submits monthly reports of plans, activities to the Program Supervisor.
Participates in ongoing supervision with the Program Supervisor
Manage classroom behavior
Attends required training and workshops or staff development
Develop and maintain appropriate conflict resolution and behavior techniques
Maintain accurate attendance and participation data
Perform other duties as assigned by Supervisor.
Qualifications:
High School Diploma, AA/BA degree preferred in Social Work, Human Services or related fields
Must have experience in urban school settings
Experience working directly with children in a school, non-profit social service, or community-based organization (experience with children ages 10-18 preferred)
Ability to understand and interpret the policies, procedures, and general organizational structure of CPS
Must be reliable, accountable, and available to work an afternoon or morning schedule or some Saturdays.
This is a part-time position. Hours are from 2:00pm -6:00pm and some Saturdays.
$36k-54k yearly est. Auto-Apply 60d+ ago
CSEC Clinical Supervisor
Shelter, Inc. 4.0
Shelter, Inc. job in Arlington Heights, IL
JOB TITLE: CSEC Clinical Supervisor
REPORTS TO: Clinical Director
ABOUT SHELTER YOUTH & FAMILY SERVICES Shelter Youth & Family Services provides emergency housing, community-based services, and support for youth and families in crisis. Founded in 1975, we've grown into a leading voice for child welfare, human trafficking response, foster care innovation, and trauma-informed care in Illinois. With a current budget of $10M and ambitious plans to grow to $15M, our mission is to end the cycle of abuse and neglect by providing safe, healthy, and stable lives for children and families.
Shelter Youth & Family Services is committed to providing safe, inclusive, and supportive resources for youth and families from all backgrounds and identities. We actively strive to create an environment that supports all employees, placing value in contributions from people from diverse backgrounds, and honoring all experiences, perspectives, and unique identities. Our mission is to protect children, strengthen families, and transform communities. Joining us in this role will give you a chance to help fulfill that mission and help the community. Shelter and its facilities are drug and smoke-free environments.
Learn more at shelter-inc.org.
Shelter Youth and Family Services encourages the application of all bilingual applicants to work with our client community. Applicants who can successfully certify their skill level in reading, speaking, and writing in two languages with the Illinois Department of Children and Family Services may receive an additional salary stipend. Certification testing is set by DCFS.
POSITION OVERVIEW
The Clinical Supervisor for the Commercial Sexual Exploitation of Children (CSEC) Program will support and supervise the delivery of clinical services for two therapists within the CSEC program. Clinical services include individual therapy, group therapy, and on-call crisis services to youth residing in the CSEC program and other duties in compliance with the Illinois Department of Children & Family Services' (DCFS) rules and regulations. This position operates under the direction and supervision of the Clinical Director.
KEY RESPONSIBILITIES
PROGRAM DAILY OPERATIONS:
Responsible for all therapeutic needs for clients within the CSEC Program.
Responsible for delivering training to CSEC clinical and direct service staff as needed.
Responsible for working with the Clinical Director to develop trauma-informed clinical programming for the clients.
Responsible for supervision of two CSEC therapists.
Other tasks as assigned by the Clinical Director.
CLIENT SERVICES AND SUPPORT:
Provide individual therapy and group therapy to clients as needed.
Provide psycho-education groups to clients and/or families based on interest and need.
Facilitate the development, review and modification of clients' clinical treatment, discharge, and aftercare plans.
Collaborate with case management teams to assess client needs, develop individualized treatment plans, and track progress.
Collaborate with multidisciplinary teams and other systems (schools, DCFS, etc.) to support the client as clinically necessary.
Promote a trauma-informed and culturally sensitive approach to care, prioritizing safety, dignity, and well-being of each client.
COMPLIANCE AND QUALITY ASSURANCE:
Maintain compliance in documentation with all relevant licensing, accreditation, and legal requirements, including DCFS, COA, and Medicaid standards.
Maintain comprehensive client records, adhering to the requirements set forth by funding entities, licensing regulations, and accreditation standards.
Ability to complete required documentation within 48 hours.
CRISIS INTERVENTION AND SUPPORT:
Respond to crises or emergencies involving clients, providing immediate support and stabilization.
Provide post-crisis support to clients and staff as needed for debriefing and processing.
Provide on-call availability on a rotation basis with other clinical staff.
ACCOUNTABILITY
The Clinical Supervisor reports directly to the Clinical Director and works collaboratively with other program leaders to ensure the highest quality of care and service delivery.
HOURS OF EMPLOYMENT
Flexible 40-hour work week based on the needs of the clients and staff. Weekend availability is required.
QUALIFICATIONS
Education:
Master's degree in social work, counseling, or related field
CADC Certification (preferred)
Licensed Social Worker (LSW) or Licensed Professional Counselor (LPC) required; LCSW or LCPC preferred. (Supervision hours can be provided free of charge).
Experience:
Minimum of 2-3 years of experience providing counseling (individual and/or group therapy)
Demonstrated experience in working with high-risk youth, particularly in foster care, human trafficking, and/or substance use
Familiarity with multiple therapeutic evidence-based interventions (i.e., TF-CBT, CBT, DBT, EMDR, Narrative Exposure Therapy)
Knowledge of trauma-informed care, crisis intervention, and the unique needs of high-risk clients
At least 2 years of supervision experience (preferred)
Skills and Abilities:
Strong communication and interpersonal skills
Ability to manage multiple priorities and remain calm under pressure
Knowledge of trauma-informed practices
Familiarity with DCFS regulations and child welfare best practices
Certifications and Requirements:
IM+CANS certification or ability to complete IM+CANS certification within 3 months of hire
Valid Illinois driver's license and adequate automobile insurance
Must have a working automobile
Must be at least 25 years of age in accordance with the Illinois Department of Children and Family Services licensing standards
Must complete a medical and TB test and provide results
Must be fully vaccinated against COVID-19, according to CDC guidelines
Must be fingerprinted by the state of Illinois and must submit to a full background check through the Illinois Department of Children and Family Services
Must submit official educational transcripts from the last school in which the last degree was awarded
Must be able to lift 40 pounds
Must be certified in CPR/First Aid, CPI, and complete new-hire orientation before working independently
Must be available to provide 24-hour on-call support for crisis and emergencies
PHYSICAL DEMANDS AND WORKING CONDITIONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
While performing the duties of this job, the employee is frequently required to sit; talk or hear; stand; walk; and use hands to handle or operate objects. The employee is occasionally required to climb or balance, stoop, kneel, crouch, lift, and reach with hands or arms. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.
WORK ENVIRONMENT
Shelter is committed to providing safe, inclusive, and supportive resources for youth and families from all backgrounds and identities. We actively strive to create an environment that supports all employees, placing value in contributions from people from diverse backgrounds, and honoring all experiences, perspectives, and unique identities.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Work is performed primarily in the agency facilities, and occasionally in vehicles, meeting rooms both in the facility and at other agency sites.
CLASSIFICATION STATUS This is an exempt position.
COMPENSATION & BENEFITS
Salary: $65,00-$68,000 Benefits:
Medical, Dental, and Vision insurance
Life Insurance
Disability coverage
403(b) retirement plan
Paid holidays and generous PTO
Professional development opportunities
Mileage reimbursement for work-related travel
Shelter is an Equal Opportunity Employer. We welcome applicants from diverse backgrounds and experiences, including individuals from historically underrepresented communities. We are committed to building a safe and inclusive workplace for all.
$68k yearly 3d ago
Program Supervisor
Human Resources Development Inc. 3.6
Chicago, IL job
The Program Supervisor is responsible for overseeing the daily operations of mobile crisis response teams and other behavioral health staff funded under the Illinois Program 590 and 591. This role ensures crisis services are delivered in accordance with state regulations, grant deliverables, and SAMHSA's core principles of trauma-informed and recovery-oriented care. The Supervisor ensures 24/7 team coverage, monitors compliance and performance standards, and provides clinical oversight and support to crisis responders in the field.
We are hiring two Program Supervisors:
Program 590 - Responsible for both shifts (7:00 a.m.-7:00 p.m. and 7:00 p.m.-7:00 a.m.), working an 8-hour schedule, 5 days per week.
Program 591 - Responsible for both shifts (10:00 a.m.-10:00 p.m.), working an 8-hour schedule, 5 days per week.
JOB DUTIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:
Supervise daily activities of crisis response teams, including scheduling, shift coverage, and field deployment.
Ensure 24/7 availability of mobile crisis services in compliance with Program 590/591 requirements.
Provide real-time consultation, debriefing, and clinical support to staff during and after crisis calls.
Facilitate regular team meetings, case reviews, and training to ensure quality care and staff development.
Ensure all individuals referred to the crisis system are served promptly and according to protocol.
Monitor adherence to Medicaid Rule 140, IDHS requirements, and crisis care best practices.
Maintain and review documentation for accuracy, completeness, and timeliness in accordance with grant expectations.
Assist the Program Director with data collection and reporting for IDHS deliverables.
Collaborate with community partners, including law enforcement, 911 dispatch, hospitals, and 988 call centers to ensure coordinated crisis response.
Participate in local System of Care (SOC) and IDHS meetings as required.
Represent the agency in crisis planning committees or collaborative initiatives.
On-call availability may be required on a rotating basis.
Some travel within the service region may be required (e.g., to crisis sites, hospitals, or community meetings).
This position is contingent on continued funding from the Illinois Program 590/591.
QUALIFICATIONS
Master's degree in social work, Counseling, Psychology, or related field.
Minimum of 2 years of supervisory experience in behavioral health or crisis intervention settings.
Experience in managing and coordinating mobile crisis or emergency mental health services.
Knowledge of trauma-informed care, suicide prevention, de-escalation techniques, and crisis stabilization.
SMART GOALS
Ensure 24/7 mobile crisis team coverage through effective scheduling and on-call rotation.
Monitor compliance with state, federal, and grant requirements by conducting regular documentation audits and staff performance reviews.
Improve response time and efficiency in the field by optimizing deployment and communication strategies.
Strengthen staff support through consistent clinical supervision, coaching, and group debriefings.
WORKING CONDITIONS
The unavoidable, externally imposed conditions under which the work must be performed, and which create hardship for the incumbent including the frequency and duration of occurrence of physical demands, environmental conditions, demands on one's senses, and mental demands.) None known.
PHYSICAL REQUIREMENTS
Ability to stand and walk for extended periods of time.
Ability to bend, stoop, reach, and balance as needed.
Ability to lift, push, pull, and carry up to 50 pounds with or without assistance.
Manual dexterity to operate standard patient care equipment and perform routine clinical tasks.
Visual and auditory ability to observe and respond to patient needs, including operation of equipment and communication with staff/patients.
May be exposed to infectious diseases, bodily fluids, and varying patient behaviors.
Ability to work in a fast-paced environment with frequent interruptions.
EMPLOYMENT CONDITIONS
This is to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the duties as described. This is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned as deemed appropriate commensurate to the position. This document does not represent a contract of employment, and Friend Health - HRDI reserves the right to change this job description and /or assign tasks deemed as needed.
BENEFITS & COMPENSATION
Salary: $62,000-63,000
Medical, Dental, and Vision Insurance
403(b) Retirement Plan
Paid Time Off (PTO) & Paid Holidays
Life Insurance & Disability Coverage
Tuition Reimbursement & Professional Development Opportunities
Wellness Programs & Employee Assistance Programs (EAP)
Equal Employment Opportunity (EEO) Statement
Friend Health - HRDI is an equal opportunity employer. We consider all applicants for employment without regard to race, religion, color, age, sex, national origin, citizenship, ancestry, marital or parental status, sexual orientation including gender identity, gender expression, military discharge status, physical or mental disability, or any other status or characteristic protected by law. In addition, Friend Health - HRDI provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws (including during the application or hiring process). Friend Health - HRDI supports the Pay Transparency Law as an equal opportunity employer.
Join our Team!
At Friend Health - HRDI, we are committed to providing compassionate, trauma-informed, and recovery-oriented crisis care to the communities we serve. As a Crisis Services Supervisor, you will play a vital role in supporting and guiding our mobile crisis teams, ensuring 24/7 coverage, and fostering a culture of collaboration, growth, and resilience. This is an opportunity to make a meaningful difference in people's lives while mentoring staff, strengthening community partnerships, and shaping the future of crisis response services.
$62k-63k yearly 29d ago
Maintenance Technician
Human Resource Development Institute Inc. 3.6
Chicago, IL job
Provides services (requiring journeyman skills) to maintain equipment, facility, and/or grounds, and under the limited or general supervision of Maintenance Supervisor. Makes independent decisions in the area of responsibility, under general supervision.
JOB DUTIES
1. Require skills to repair a variety of systems to include but not limited to plumbing, heating, electrical, carpentry, cooling, etc.
2. Plans daily activities to ensure the assigned area is maintained in accordance with standards.
3. May train and oversee the work of one or more laborers.
4. Inspects and services equipment and/or systems on a preventive maintenance program.
5. Perform regular manual labor to include stripping and waxing floors, moving furniture, landscaping, etc.
6. May operate and maintain heating system.
7. May be assigned other responsibilities requiring driving an agency-owned trucks.
8. Display sympathetic understanding of clients to include consumer and co-worker positive relations.
9. Maintains and services to include preventative maintenance and possible repair as needed of equipment and appliances (not requiring the services of a licensed craftsman).
10. Maintains good relationships with clients and staff. Collaborates with departmental personnel when needed.
11. Maintains accurate records/reports daily work orders, weekly detailed work log, and general monthly spending report.
12. Works with staff to identify and document maintenance needs throughout the Facilities, identify materials needed, and completes the tasks in a timely manner.
13. Performs and maintains documentation pertaining to Preventative Maintenance Programs for all equipment in the facilities exit signs, emergency lights, locks, doors, plumbing, electrical, and perform and document weekly/monthly building code violations repairs executed and needed.
14. Conducts daily inspections of the facility: Troubleshoot problems to determine root cause and communicate findings and to Maintenance Supervisor.
15. Observe all company and industry safety and work rules.
16. Perform other related duties as directed by the Manager.
17. May be assigned other related responsibilities.
18. Perform regularly scheduled maintenance (quarterly, annually, etc.) of facility and major mechanical systems.
QUALIFICATIONS
Knowledge and experience with AC electrical, carpentry, and basic plumbing repairs.
Ability to work with hand tools.
Position requires High School Diploma or equivalent and/or trade school or equivalent experience.
Three (3) years experience as a facilities (Bldg.) maintenance mechanic or technician.
Have and maintain a valid driver's license and must maintain a safe driving record within acceptable risk as determined by our insurance carrier.
Have strong carpentry skills including tape/ drywall with the ability to finish projects in a professional manner.
Ability to work independently with minimal supervision.
WORKING CONDITIONS AND PHYSICAL EFFORT
Work is normally performed in a typical interior/office work environment, and outside grounds.
Physical activity. May require physical effort including lifting up to 50- 100 pounds and some extended periods of standing or walking
No or very limited exposure to physical risk
Ability to lift 50 - 100 lbs.
$41k-54k yearly est. Auto-Apply 60d+ ago
Remote Medical Assistant
Phoenix Healthcare Services 3.6
Remote or Illinois job
We are seeking a detail-oriented and compassionate Remote Medical Assistant to support healthcare professionals by providing virtual administrative and clinical assistance. The ideal candidate will have experience in medical administration, patient communication, and electronic health records (EHR) management.
Key Responsibilities:
Assist healthcare providers with scheduling appointments, patient follow-ups, and medical record updates.
Manage electronic health records (EHR) by inputting patient data, updating charts, and ensuring accuracy.
Communicate with patients via phone, email, or telehealth platforms to provide support and education.
Handle insurance verifications, billing inquiries, and prior authorizations.
Assist in prescription refills and coordination with pharmacies.
Maintain confidentiality and comply with HIPAA and other healthcare regulations.
Provide virtual assistance for medical documentation, transcriptions, and scribing.
Requirements:
Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), or equivalent experience preferred.
Experience with EHR systems (e.g., Epic, Cerner, or similar).
Strong communication skills and ability to handle patient interactions professionally.
Knowledge of medical terminology and healthcare procedures.
Proficiency in Microsoft Office, Google Suite, and telehealth platforms.
Reliable internet connection and a quiet workspace.
Previous experience in remote healthcare support is a plus.
Benefits:
Flexible remote work environment.
Competitive salary and benefits package.
Opportunities for professional growth and development.
Work with a dedicated healthcare team to improve patient care.
If you are a motivated and organized professional looking to support healthcare providers remotely, we encourage you to apply!
$38k-42k yearly est. 60d+ ago
PSR Facilitator
Human Resources Development Inc. 3.6
Chicago, IL job
Job Description
The Residential Support Worker provides continuous awake supervision and supportive services to residents in a women's residential program. This role helps maintain a safe, therapeutic environment and supports the implementation of services aligned with each client's Individualized/Master Treatment Plan. Coverage primarily includes evening, weekend, and overnight shifts.
JOB DUTIES
Facilitate individual and group peer support sessions focused on recovery, coping strategies, and community integration.
Prepare and maintain treatment records, progress notes, and reports in compliance with agency and regulatory standards.
Conduct client interviews, observations, and assessments to support individualized recovery planning.
Collaborate with clinical and multidisciplinary teams to implement recovery-focused interventions.
Assist clients in developing personal recovery plans using evidence-based tools such as WRAP.
Support job readiness efforts, including resume development, interview preparation, and job applications.
Promote peer-to-peer engagement and connect clients to self-help and community-based resources.
Provide education on social skills, relapse prevention, and independent living skills.
Advocate for clients by assisting with access to mental health, substance use, and social services.
Monitor client progress and provide ongoing feedback to support recovery goals.
Recognize early warning signs and assist with crisis intervention and stabilization efforts.
QUALIFICATIONS
High School Diploma or GED
Certified Recovery Support Specialist (CRSS) credential OR ability to obtain within 18 months of hire.
Lived experience in mental health recovery.
Ability to work effectively with diverse populations.
Experience working with individuals with psychiatric disorders, substance use challenges, or developmental disabilities (preferred).
Experience facilitating groups or peer-led programming (preferred).
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
Moderate physical activity including standing, walking, and lifting up to 15-25 lbs
Ability to work in office and community-based settings
Ability to respond effectively during crisis situations
Primarily office and community-based environment
Minimal exposure to physical risk
SMART GOALS
Facilitate a minimum of three (3) peer support groups per week.
Assist at least five (5) clients per quarter with job readiness activities.
Complete all required clinical documentation and weekly progress notes accurately and timely.
BENEFITS & COMPENSATION
Hourly Pay: $19.23-20.19
Comprehensive Benefits Package, including:
Medical, Dental, and Vision Coverage
Paid Time Off (PTO) & Holidays
403 B
Professional Development Opportunities
Employee Assistance Program (EAP)
Occupational Risk for Exposure to TB:
There is an occupational risk for exposure to TB, as this position involves extensive community and patient contact. Employees in this role are required to comply with annual TB testing as part of workplace health and safety protocols. The only acceptable exceptions to this requirement are documented medical contraindications or religious objections. Employees who decline TB testing will be required to wear a mask when deemed necessary.
Equal Employment Opportunity (EEO) Statement
Friend Health - HRDI is an equal opportunity employer. We consider all applicants for employment without regard to race, religion, color, age, sex, national origin, citizenship, ancestry, marital or parental status, sexual orientation including gender identity, gender expression, military discharge status, physical or mental disability, or any other status or characteristic protected by law. In addition, Friend Health - HRDI provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws (including during the application or hiring process). Friend Health - HRDI supports the Pay Transparency Law as an equal opportunity employer.
Join our Team!
At Friend Health - HRDI, we believe recovery is possible-and peer support plays a vital role in that journey. Join our Community Behavioral Health team and make a meaningful impact by supporting individuals with mental health challenges as they build skills, confidence, and independence. This role offers the opportunity to give back, grow professionally, and be part of a supportive, purpose-driven team serving the Chicago community.
$19.2-20.2 hourly 7d ago
Cook- Part-time
Human Resources Development Inc. 3.6
Chicago, IL job
The Cook is responsible for preparing and serving nutritious, well-balanced meals in accordance with approved menus and public health guidelines. This role oversees food preparation and inventory management for facilities serving no more than twenty-five (25) clients. The Cook ensures food safety, maintains sanitation standards, and supports meal planning under the direction of the Food Service Supervisor and agency nutritionist. The position also involves guiding support staff or clients assisting in the kitchen, maintaining kitchen equipment, and complying with all City of Chicago and State of Illinois food service regulations.
Work Hours: Days vary, 6:00 AM - 2:00 PM
JOB DUTIES
Prepares meals for the population of the facility.
Appropriately follows and posts menus as directed by the agency nutritionist or supervisor.
Maintains inventory of foods and food supplies; submits requisitions as needed.
Maintains equipment in clean and proper operating order.
Ensures safety and sanitation of all foods stored, prepared, and served.
Oversees teams of clients and staff assisting in preparation and storage of food.
Provides training to food service assistants.
Follows all public health regulations regarding food service delivery.
Prepares monthly reports on food preparation operations.
Performs all duties in accordance with City of Chicago and State of Illinois guidelines.
Performs other duties as assigned.
QUALIFICATIONS
Must possess a valid City and State Food Service License
High School diploma or GED equivalent
Special training in food service and nutrition recommended
Strong understanding of public health rules and food safety/sanitation regulations
SMART GOALS
Improve food preparation efficiency
Enhance menu knowledge
Maintain kitchen sanitation standards
WORKING CONDITIONS
Work is performed in a commercial kitchen environment with exposure to hot surfaces, open flames, sharp utensils, and industrial cooking equipment.
Subject to varying temperatures, including hot kitchens and cold storage areas (freezers/refrigerators).
May encounter moderate to high noise levels from kitchen appliances and staff activity.
Work hours may include early mornings, evenings, weekends, and holidays, based on facility scheduling needs.
Required to adhere to strict hygiene and sanitation standards and wear personal protective equipment (PPE), including gloves, aprons, and hairnets.
PHYSICAL REQUIREMENTS
Ability to stand and walk for extended periods during food preparation and cleaning.
Frequent bending, lifting, pushing, and pulling required.
Must be able to lift and carry up to 50 pounds regularly.
Repetitive hand and arm movements required for chopping, stirring, and handling kitchen equipment.
Manual dexterity and physical stamina necessary to perform duties safely and effectively.
EMPLOYMENT CONDITIONS
This job description is intended to convey information essential to understanding the scope of the Director of Finance position and is not intended to be an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Duties may be modified to meet evolving business needs.
COMPENSATION
Hourly Rate: $19.06
Occupational Risk for Exposure to TB:
There is an occupational risk for exposure to TB, as this position involves extensive community and patient contact. Employees in this role are required to comply with annual TB testing as part of workplace health and safety protocols. The only acceptable exceptions to this requirement are documented medical contraindications or religious objections. Employees who decline TB testing will be required to wear a mask when deemed necessary.
Equal Employment Opportunity (EEO) Statement
Friend Health - HRDI is an equal opportunity employer. We consider all applicants for employment without regard to race, religion, color, age, sex, national origin, citizenship, ancestry, marital or parental status, sexual orientation including gender identity, gender expression, military discharge status, physical or mental disability, or any other status or characteristic protected by law. In addition, Friend Health - HRDI provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws (including during the application or hiring process). Friend Health - HRDI supports the Pay Transparency Law as an equal opportunity employer.
Join Our Team!
Join our team of compassionate professionals dedicated to providing high-quality, nutritious meals that support the overall wellness of our clients. At Friend Health/HRDI, we value safety, service, and community-and we're looking for someone like you to help us nourish lives and deliver excellence every day.
$19.1 hourly 26d ago
Youth Care Specialist CSEC
Shelter, Inc. 4.0
Shelter, Inc. job in Arlington Heights, IL
JOB TITLE: Youth Care Specialist (CSEC) REPORTS TO: Residential Treatment Coordinator LOCATION:Northwest Suburbs
ABOUT SHELTER YOUTH & FAMILY SERVICES Shelter Youth & Family Services provides emergency housing, community-based services, and support for youth and families in crisis. Founded in 1975, we've grown into a leading voice for child welfare, human trafficking response, foster care innovation, and trauma-informed care in Illinois. With a current budget of $10M and ambitious plans to grow to $15M, our mission is to end the cycle of abuse and neglect by providing safe, healthy, and stable lives for children and families.
Shelter Youth & Family Services is committed to providing safe, inclusive, and supportive resources for youth and families from all backgrounds and identities. We actively strive to create an environment that supports all employees, placing value in contributions from people from diverse backgrounds, and honoring all experiences, perspectives, and unique identities. Our mission is to protect children, strengthen families, and transform communities. Joining us in this role will give you a chance to help fulfill that mission and help the community. Shelter and its facilities are drug and smoke-free environments.
Learn more at shelter-inc.org.
Shelter Youth and Family Services encourages the application of all bilingual applicants to work with our client community. Applicants who can successfully certify their skill level in reading, speaking, and writing in two languages with the Illinois Department of Children and Family Services may receive an additional salary stipend. Certification testing is set by DCFS.
POSITION OVERVIEW The Youth Care Specialist for the Commercial Sexual Exploitation of Children (CSEC) Program will provide direct support and supervision for up to 12 female identifying youth who are survivors of human trafficking in a therapeutic, trauma-informed residential setting. This role requires compassion, consistency, and the ability to respond to the unique emotional, behavioral, and developmental needs of youth who have experienced complex trauma.
KEY RESPONSIBILITIES
RESIDENT SUPERVISION AND TEACHING
Provide supervision, support, and mentoring to youth in accordance with program policies.
Implement trauma-informed care practices that emphasize safety, empowerment, and healing.
Supervise and assist residents with a structured daily schedule.
Assist youth with daily living skills, educational support, recreational activities and goal setting.
Model healthy coping skills, communication, and boundaries for youth.
Intervene in crisis situations using de-escalation strategies that prioritize safety.
Comply with agency policies and procedures and the Department of Children and Family Services "Code of Ethics for Child Welfare Professionals."
HOUSE MANAGEMENT
Support youth in completing daily chores and responsibilities to promote life skills and shared accountability.
Model and encourage respect for shared spaces, personal belongings, and community areas.
Monitor for safety hazards and promptly report or address maintenance concerns.
Teach and reinforce healthy routines related to hygiene, nutrition, and personal responsibility.
Assist with meal preparation, household organization, and upkeep as needed.
Oversee and maintain a clean, safe, and organized living environment in accordance with program and licensing standards.
PROGRAM ADMINISTRATION
Follow program daily structure and routines.
Maintain accurate and timely documentation of youth progress, incidents and services.
Attend scheduled staff meetings and in-service training.
Carry out all duties as designated by the Program Coordinator.
ACCOUNTABILITY
Youth Care Specialists shall be supervised and directly accountable on all matters to the Program Coordinator.
HOURS OF EMPLOYMENT Multiple Full-time and Part Time Positions are available on all shifts and will be discussed during the interview.
QUALIFICATIONS
Must be at least 25 years of age in accordance with the Illinois Department of Children and Family Services Licensing Standards for QRTP.
Bachelor's degree preferred in social services or related subjects or 2-3 years of experience working within a residential facility. Candidates with lived experience relevant to the work are strongly encouraged to apply.
Must meet Child Care Facility Driver requirements in accordance with the Illinois Department of Children and Family Services.
Must have a valid driver's license, an automobile, and adequate automobile insurance.
Must complete a Medical and T.B. test providing proof of results.
Must be fingerprinted by the State of Illinois and must submit to a full Background Check through the Illinois Department of Children and Family Services.
Must submit official educational transcripts from the last school in which a degree was awarded.
Must become certified in CPR /First Aid, CPI, and complete in service Think Trauma and Human Trafficking training and New Hire Orientation prior to working independently.
Ability to lift 40 lbs.
PHYSICAL DEMANDS AND WORKING CONDITIONS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
While performing the duties of this job, the employee is frequently required to sit; talk or hear; stand; walk; and use hands to handle or operate objects. The employee is occasionally required to climb or balance, stoop, kneel, crouch, lift, and reach with hands or arms. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.
WORK ENVIRONMENT Shelter is committed to providing safe, inclusive, and supportive resources for youth and families from all backgrounds and identities. We actively strive to create an environment that supports all employees, placing value in contributions from people from diverse backgrounds, and honoring all experiences, perspectives, and unique identities.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Work is performed primarily in the agency facilities, and occasionally in vehicles, meeting rooms both in the facility and at other agency sites.
CLASSIFICATION STATUS
This is a non-exempt position.
COMPENSATION & BENEFITS
Salary: $25/hour
Benefits:
Medical, Dental, and Vision insurance
Life Insurance
Disability coverage
403(b) retirement plan
Paid holidays and generous PTO
Professional development opportunities
Mileage reimbursement for work-related travel
Shelter is an Equal Opportunity Employer. We welcome applicants from diverse backgrounds and experiences, including individuals from historically underrepresented communities. We are committed to building a safe and inclusive workplace for all.
$38k-45k yearly est. 3d ago
Licensed Practical Nurse (LPN)
Human Resources Development Inc. 3.6
Chicago, IL job
The Licensed Practical Nurse (LPN) plays a vital role in delivering quality care to individuals facing mental health and substance use challenges. Working within HRDI's Mental Health Division, the LPN is responsible for providing direct patient care, administering medications, conducting assessments, supporting recovery plans, and ensuring compliance with clinical protocols and regulatory standards. This position requires compassion, attention to detail, and a commitment to improving patient outcomes through evidence-based practices and a team-centered approach.
JOB DUTIES
Conduct comprehensive patient assessments during admission and discharge
Accurately administer and monitor medications
Document patient care and follow physician orders
Track patient progress and note behavioral/clinical changes
Maintain accurate medication inventory and comply with safety protocols
Support patients through substance abuse treatment plans
Collaborate effectively with the multidisciplinary healthcare team
Other duties as assigned.
QUALIFICATIONS
Current State of Illinois LPN License with active CEUs
2-3 years of experience in substance abuse and/or mental health settings
Valid CPR certification
Strong clinical documentation and charting skills
Proficiency in Microsoft Office and EHR platforms
Solid knowledge of common drugs, withdrawal symptoms, and related effects
SMART GOALS
Deliver excellent customer service to all patients and staff daily while employed at HRDI.
Dispense methadone accurately in accordance with physician orders, SOP, SAMHSA/CSAT, DEA regulations, and accreditation standards daily.
Complete all required Relias trainings annually by May, ahead of the June 30 deadline.
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
(The unavoidable, externally imposed conditions under which the work must be performed, and which create hardship for the incumbent including the frequency and duration of occurrence of physical demands, environmental conditions, demands on one's senses, and mental demands.) None known.
PHYSICAL REQUIREMENTS
Ability to lift up to 50 pounds
Extended periods of standing, walking, and physical activity
Compliance with safety protocols and use of personal protective equipment
EMPLOYMENT CONDITIONS
This is to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the duties as described. This is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned as deemed appropriate commensurate to the position. This document does not represent a contract of employment, and Friend Health - HRDI reserves the right to change this job description and /or assign tasks deemed as needed.
COMPENSATION & BENEFITS
SALARY: $56,000
Comprehensive Benefits Package, including:
Medical, Dental, and Vision Coverage
Paid Time Off (PTO) & Holidays
Professional Development Opportunities
Employee Assistance Program (EAP)
Occupational Risk for Exposure to TB:
There is an occupational risk for exposure to TB, as this position involves extensive community and patient contact. Employees in this role are required to comply with annual TB testing as part of workplace health and safety protocols. The only acceptable exceptions to this requirement are documented medical contraindications or religious objections. Employees who decline TB testing will be required to wear a mask when deemed necessary.
Friend Health - HRDI is an equal opportunity employer. We consider all applicants for employment without regard to race, religion, color, age, sex, national origin, citizenship, ancestry, marital or parental status, sexual orientation including gender identity, gender expression, military discharge status, physical or mental disability, or any other status or characteristic protected by law. In addition, Friend Health - HRDI provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws (including during the application or hiring process). Friend Health - HRDI supports the Pay Transparency Law as an equal opportunity employer.
Join Our Team
Make a difference in the lives of individuals managing mental health and substance use conditions. At HRDI, you'll gain hands-on experience, grow professionally, and be part of a collaborative, mission-driven team.
$56k yearly 6d ago
Integrated Care Registered Nurse
Human Resource Development Institute Inc. 3.6
Chicago, IL job
Primary responsibilities are to provide integrated comprehensive medical and psychiatric care for the Williams Consent Decree ACT clients, assisting clients in attaining and maintaining optimal wellness in the community. Review and assess all medications brought in by the clients upon transition. Assist Transition Coordinator and assessing client's appropriateness for transition. Assist the Transition Coordinator in the discharge process. Complete Nursing Assessment for all new clients within 24-48 hours of admission. Visit high-risk clients with high-risk health challenges on a weekly basis.
In accordance with the
Executive Order
and
Action Plan
, all current and future HRDI staff must submit to Human Resources one of the following:
Provide a valid Covid 19 vaccination card.
Provide proof of vaccination for the first dose of the COVID-19 vaccine.
Provide a completed medical/religious exemption form with required supporting documentation.
Current and future employees who are partially vaccinated or who have approved exemptions will be subject to weekly PCR testing until HR receives documentation of full vaccination. Anyone who fails to follow the above guidelines will not be allowed to work.
JOB DUTIES
Monitor level of prescription medication available to clients
Coordinate psychiatric face-to-face consultations with clients as follows: (a) ascertain that all charts are available, (b) schedule appointments, (c) follow up and reschedule failed appointments, (d) provide clinical feedback to a psychiatrist
Order prescriptions from the pharmacy
Receive prescriptions from the pharmacy
Deliver prescriptions to residential and community clients
Maintain medication logs and document necessary changes in dosage as per physician orders in the day program as well as in the community
Administer intramuscular injections and perform other nursing procedures as per physician orders
Conduct medication education and training sessions for staff and clients on a quarterly basis; more frequently, if necessary; when new staff is employed within the residential program, medication orientation must be provided to them during the first week of training
Coordinate laboratory testing services as follows: (a) identify clients in need of laboratory testing, (b) prepare laboratory slips to request testing services, (c) receive and evaluate laboratory testing results, (d) document results accordingly
Participate in multi-disciplinary staffing and clinical team meetings
Provide consultation to staff and clients about medical questions and/or concerns and assist staff in planning and implementing appropriate medical interventions
Monitor client vital signs
Document all activities on required documents
Attend training programs to improve and update professional skills
Lock up all medication for clients at all times; medication must never be left unsupervised on desks at any time
Perform other duties as detailed in the case manager's job description
Performs other duties as assigned
QUALIFICATIONS
Currently licensed as a Registered Nurse in the State of Illinois.
Must have a valid driver's license and a car
Excellent leadership and organizational skills.
Excellent communication and writing skills.
Well organized, detailed oriented, and able to function in a fast-paced work environment.
Experience with electronic health records (EHR) preferred.
Knowledge of computers and applicable software.
$52k-67k yearly est. Auto-Apply 60d+ ago
Residential Programs Therapist
Shelter, Inc. 4.0
Shelter, Inc. job in Arlington Heights, IL
JOB TITLE: Residential Programs Therapist REPORTS TO: Clinical Director LOCATION: Arlington Heights, Illinois
ABOUT SHELTER YOUTH & FAMILY SERVICES Shelter Youth & Family Services provides emergency housing, community-based services, and support for youth and families in crisis. Founded in 1975, we've grown into a leading voice for child welfare, human trafficking response, foster care innovation, and trauma-informed care in Illinois. With a current budget of $10M and ambitious plans to grow to $15M, our mission is to end the cycle of abuse and neglect by providing safe, healthy, and stable lives for children and families.
Shelter Youth & Family Services is committed to providing safe, inclusive, and supportive resources for youth and families from all backgrounds and identities. We actively strive to create an environment that supports all employees, placing value in contributions from people from diverse backgrounds, and honoring all experiences, perspectives, and unique identities. Our mission is to protect children, strengthen families, and transform communities. Joining us in this role will give you a chance to help fulfill that mission and help the community. Shelter and its facilities are drug and smoke-free environments.
Learn more at shelter-inc.org.
Shelter Youth and Family Services encourages the application of all bilingual applicants to work with our client community. Applicants who can successfully certify their skill level in reading, speaking, and writing in two languages with the Illinois Department of Children and Family Services may receive an additional salary stipend. Certification testing is set by DCFS.
POSITION OVERVIEW
The Residential Programs Therapist is responsible for the provision of client services to Shelter Youth and Family Services clients in the Emergency Shelters, Transitional Living Program (TLP), and young adults in the Youth Experiencing Homelessness (YEH) Program. In general, these include the provision of clinical services to youth and their families and other duties in compliance with the Illinois Department of Children & Family Services' (DCFS) rules and regulations. This position operates under the direction and supervision of the Clinical Supervisor, who is supervised by the Clinical Director.
KEY RESPONSIBILITIES
PROGRAM DAILY OPERATIONS:
Responsible for providing trauma-informed therapeutic services (i.e., TF-CBT, CBT, DBT) for clients within the Residential Programs.
Responsible for delivering training to direct service staff as needed.
Mentoring interns within the emergency shelters.
Attending Multidisciplinary Team Meetings every Wednesday at 10AM for each of the programs.
Responsible for working with the Clinical Supervisor to implement trauma-informed programming for the clients.
Responsible for a caseload of 12-15 clients and providing therapy groups once a week.
Other tasks as assigned by the Clinical Supervisor.
CLIENT SERVICES AND SUPPORT:
Provide individual therapy and group therapy to clients weekly.
Provide psycho-education and trauma-informed therapeutic groups to clients and/or families based on interest and need.
Facilitate the development, review and modification of clients' clinical treatment, discharge, and aftercare plans.
Collaborate with case management teams to assess client needs, develop individualized treatment plans, and track progress.
Collaborate with multidisciplinary teams and other systems (schools, DCFS, etc.) to support the client as clinically necessary.
Promote a trauma-informed and culturally sensitive approach to care, prioritizing safety, dignity, and well-being of each client.
COMPLIANCE AND QUALITY ASSURANCE:
Maintain compliance in documentation with all relevant licensing, accreditation, and legal requirements, including DCFS, COA, and Medicaid standards.
Maintain comprehensive client records, adhering to the requirements set forth by funding entities, licensing regulations, and accreditation standards.
Ability to complete required documentation within 48 hours.
CRISIS INTERVENTION AND SUPPORT:
Respond to crises or emergencies involving clients, providing immediate support and stabilization.
Provide post-crisis support to clients and staff as needed for debriefing and processing.
Provide on-call availability on a rotation basis with other clinical staff.
ACCOUNTABILITY
The Residential Programs Therapist reports directly to the Clinical Supervisor and works collaboratively with other program leaders to ensure the highest quality of care and service delivery.
HOURS OF EMPLOYMENT
The work hours for this position will generally be 10 a.m.-6 p.m., during which time the therapist will also be on-call for all Shelter residential programs.
(Work hours may be flexible based on the needs of the programs.)
QUALIFICATIONS
Education:
Master's degree in social work, counseling, or related field
Licensed Social Worker (LSW) or Licensed Professional Counselor (LPC) preferred and willing to obtain professional license within first year of hire. (Shelter c
an provide free supervision hours to obtain LCSW or LCPC)
Experience:
Minimum of 1-2 years of experience providing counseling (individual and/or group therapy)
Demonstrated experience in working with high-risk youth, particularly in the child welfare system
Familiarity with multiple therapeutic evidence-based interventions (i.e., TF-CBT, CBT, DBT)
Knowledge of trauma-informed care, crisis intervention, and the unique needs of high-risk clients
Skills and Abilities:
Strong communication and interpersonal skills.
Ability to manage multiple priorities and remain calm under pressure.
Knowledge of trauma-informed practices.
Familiarity with DCFS regulations and child welfare best practices.
Certifications and Requirements:
Certification in TF-CBT (preferred)
IM+CANS certification, or ability to complete IM+CANS certification within 3 months of hire
Valid Illinois driver's license and adequate automobile insurance
Must have a working automobile
Must be at least 25 years of age in accordance with the Illinois Department of Children and Family Services licensing standards
Must complete a medical and TB test and provide results
Must be fully vaccinated against COVID-19, according to CDC guidelines
Must be fingerprinted by the state of Illinois and must submit to a full background check through the Illinois Department of Children and Family Services
Must submit official educational transcripts from the last school in which the last degree was awarded
Must be able to lift 40 pounds
Must be certified in CPR/First Aid, CPI, and complete new-hire orientation before working independently
Must be available to provide 24-hour on-call support for crisis and emergencies
PHYSICAL DEMANDS AND WORKING CONDITIONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
While performing the duties of this job, the employee is frequently required to sit; talk or hear; stand; walk; and use hands to handle or operate objects. The employee is occasionally required to climb or balance, stoop, kneel, crouch, lift, and reach with hands or arms. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.
WORK ENVIRONMENT
Shelter is committed to providing safe, inclusive, and supportive resources for youth and families from all backgrounds and identities. We actively strive to create an environment that supports all employees, placing value in contributions from people from diverse backgrounds, and honoring all experiences, perspectives, and unique identities.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Work is performed primarily in the agency facilities, and occasionally in vehicles, meeting rooms both in the facility and at other agency sites.
CLASSIFICATION STATUS
This is an exempt position.
COMPENSATION & BENEFITS
Salary: $55,000-58,000
Benefits:
Medical, Dental, and Vision insurance
Life Insurance
Disability coverage
403(b) retirement plan
Paid holidays and generous PTO
Professional development opportunities
Mileage reimbursement for work-related travel
Shelter is an Equal Opportunity Employer. We welcome applicants from diverse backgrounds and experiences, including individuals from historically underrepresented communities. We are committed to building a safe and inclusive workplace for all.
$55k-58k yearly 3d ago
Counselor - Gambling
Human Resource Development Institute Inc. 3.6
Chicago, IL job
Are you looking for your next career move? HRDI has this fantastic opportunity for you as our next Counselor - Gambling!
Our mission is to provide high quality, patient-centered, integrated system of care for all.
With your help, we will continue to see our work in the community soar! We welcome you to join our family and look forward to receiving your application!
JOB SUMMARY
Responsible for providing direct clinical services to clients diagnosed with Gambling problems at the appropriate level of care as required by the ASAM criteria, as well as completing all applicable documentation and clinical review requirements.
JOB DUTIES
1. In order to become certified, must participate in a minimum of (4) four hours of direct clinical supervision with a certified Gambling supervisor.
2. Responsible for maintaining appropriate clinical documentation and compliance with recordkeeping standards as required by regulatory agencies and ASAM clinical criteria.
3. Provide direct clinical services to a caseload of clients diagnosed with a Gambling problem who may be at different levels of treatment.
4. Responsible for ensuring that current treatment plans exist for each client on caseload as well as all pertinent clinical recordkeeping data.
5. On a weekly basis will forward to the office of the Senior Vice President for Training and Education, copies of OASA Summary Report for Gambling services.
6. Respond within the required time frame established by the Utilization management and Clinical Supervisor to implement corrective action on any clinical record keeping area cited.
7. Participate in in-service training and professional development as approved by the clinical supervisor.
8. Ensure that all certification and licensing requirements are met within 2 years and are kept active and up to date.
9. Conduct clinical reviews as required based on the client's level of care.
10. Coordinate with Substance Abuse counselor treatment services to ensure minimum service hours are met.
11. Performs other related duties as assigned.
12. Satisfactory Attendance
QUALIFICATIONS
Bachelor's degree and be IAODAPCA certifiable, Master's degree in Guidance and Counseling, or LCSW, MSW, and certified or certifiable preferred.
CADC Certification is required.
Two years of direct client service in a substance abuse treatment setting is a plus.
Knowledge of ASAM, NORC, SOG, ASI, and QA standards is a plus.
Ability to work as part of a multidisciplinary team and manage multiple tasks.
Excellent written and verbal skills are a must.
Must complete Gambling 30 hours of Gambling training and become certified in 2 years in providing Gambling services.
$40k-55k yearly est. Auto-Apply 60d+ ago
Peer Recovery Support Specialist (Signing Bonus)
Human Resources Development Inc. 3.6
Chicago, IL job
Job Description
The Outreach and Engagement Specialist plays a critical role in the success of the Roseland HTC program by building relationships and increasing community access to healthcare and support services. The Engagement Specialist will conduct proactive outreach to individuals in the community, including those with recent emergency department visits or post-overdose encounters, with the goal of facilitating care re-engagement and service connection.
JOB DUTIES
Provide community-based outreach and engagement through canvassing and promotion of services.
Connect with individuals who are high utilizers of emergency services or recovering from overdoses to initiate support.
Complete outreach triage assessments and follow-ups to ensure appropriate referrals are made.
Maintain strong documentation and submit daily service hour reports with supporting materials.
Conduct warm hand-offs to care providers and support transportation to intake appointments when needed.
Develop and maintain relationships with community members and mutual referral sources.
Participate in regular staff meetings, training, and professional development.
Assist clients in navigating and re-engaging with services as needed.
Perform other duties as assigned by supervisor.
QUALIFICATIONS
High School Diploma or GED required.
At least one year of related experience in community outreach, social services, or peer support.
Strong communication and interpersonal skills.
Familiarity with community resources and a demonstrated ability to engage diverse populations.
Must have a valid driver's license and vehicle insurance.
Proficiency in basic computer use and documentation tools.
Must be eligible for CRSS (Certified Recovery Support Specialist) certification within one year of employment.
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
Regular community-based work with moderate physical activity.
Frequent walking and standing; occasional lifting (up to 25-50 lbs).
May occasionally work evenings/weekends based on community needs.
COMPENSATION & BENEFITS
Hourly Rate: $18.02
Comprehensive Benefits Package, including:
Medical, Dental, and Vision Coverage
Paid Time Off (PTO) & Holidays
Professional Development Opportunities
Employee Assistance Program (EAP)
Occupational Risk for Exposure to TB:
There is an occupational risk for exposure to TB, as this position involves extensive community and patient contact. Employees in this role are required to comply with annual TB testing as part of workplace health and safety protocols. The only acceptable exceptions to this requirement are documented medical contraindications or religious objections. Employees who decline TB testing will be required to wear a mask when deemed necessary.
Friend Health - HRDI is an equal opportunity employer. We consider all applicants for employment without regard to race, religion, color, age, sex, national origin, citizenship, ancestry, marital or parental status, sexual orientation including gender identity, gender expression, military discharge status, physical or mental disability, or any other status or characteristic protected by law. In addition, Friend Health - HRDI provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws (including during the application or hiring process). Friend Health - HRDI supports the Pay Transparency Law as an equal opportunity employer.
Join Our Team
Join a team that's changing lives across Chicago! At Friend Health - HRDI, our Engagement Specialists are on the front lines of community health-building trust, fostering connections, and ensuring people receive the care and support they deserve. If you're passionate about outreach and dedicated to making a real difference, we encourage you to apply today!
$18 hourly 12d ago
Medication-Assisted Treatment (MAT) Program Supervisor
Human Resources Development Inc. 3.6
Chicago, IL job
Responsible for providing leadership, clinical guidance and program oversight to a team of professionals delivering MAR services to individuals struggling with substance use disorders. Your commitment to evidence-based practices, patient-centered care, and program excellence will be essential in supporting clients on their journey to Medication Assisted Recovery.
JOB DUTIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Duties include, but are not limited to:
Provide supervision, direction, and leadership to clinical and support staff within the MAT program.
Foster a collaborative, cohesive team environment promoting professional growth and high-quality service delivery.
Conduct regular staff meetings, performance evaluations, and individual supervision sessions to ensure accountability and quality of care.
Oversee delivery of medication-assisted treatment services, including opioid agonist therapies (e.g., methadone, buprenorphine) and adjunctive behavioral health interventions.
Collaborate with clinical staff to develop individualized treatment plans that integrate medication management, counseling, and supportive services.
Monitor client progress and participate in utilization management to ensure appropriate clinical interventions and outcomes.
Conduct Quality Assurance (QA) reviews to ensure client documentation meets regulatory, funding, and accreditation standards.
Ensure accurate and timely documentation of billable services, treatment plans, and progress notes in compliance with Medicaid and agency policies.
Manage program operations including scheduling, staffing, and resource allocation to ensure efficiency.
Participate in hiring, onboarding, and training of new staff; evaluate performance and recommend promotions, salary changes, or corrective action as appropriate.
Maintain knowledge of federal, state, and funding source regulations affecting MAT operations.
Coordinate client intake and assessment processes, ensuring timely access to care and smooth transitions between services.
Develop and monitor program performance metrics; implement quality improvement initiatives to enhance service delivery and client satisfaction.
Maintain compliance with all applicable federal, state, and local laws, including medication handling, documentation, and confidentiality requirements.
Ensure adherence to accreditation standards, best practices, and internal policies.
Provide and document clinical supervision in accordance with agency and credentialing requirements.
Maintain current certifications, licensure, and continuing education as required.
Support recruitment and retention of clients through community engagement and outreach efforts.
Build and sustain partnerships with community agencies, healthcare providers, and referral sources to promote collaboration and client success.
Represent Friend Health - HRDI and the MAT Program at meetings, conferences, and community events.
QUALIFICATIONS
Bachelor's degree in Social Work, Counseling, Psychology, or a related field required.
Current Certified Alcohol and Drug Counselor (CADC) certification required.
Experience:
Minimum of three (3) years of experience in a clinical setting required.
At least one (1) year of clinical supervision experience preferred.
Knowledge, Skills & Abilities:
Strong clinical and leadership skills with the ability to manage a multidisciplinary team.
Excellent written and verbal communication skills.
Demonstrated ability to manage multiple priorities and meet deadlines.
Strong organizational, analytical, and problem-solving skills.
Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
Commitment to quality care, integrity, and teamwork.
SMART GOALS (Aligned with Organizational Objectives)
Client Outcomes:
Increase MAT client retention rate by 10% within the first 12 months through enhanced follow-up and engagement strategies.
Quality Assurance:
Maintain 95% compliance rate in documentation audits and treatment plan completion within designated timeframes.
Staff Development:
Conduct quarterly training sessions and achieve 100% completion of clinical supervision logs for all direct reports.
Program Growth:
Expand community partnerships and increase MAT client referrals by 15% within one year.
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
(The unavoidable, externally imposed conditions under which the work must be performed, and which create hardship for the incumbent including the frequency and duration of occurrence of physical demands, environmental conditions, demands on one's senses, and mental demands.) None known.
Work is primarily performed in a professional office and clinical environment.
Requires the ability to sit, stand, and walk for extended periods.
May require occasional lifting or moving of objects up to 15 pounds.
Frequent use of computer, phone, and standard office equipment.
May involve occasional travel between sites or to community events.
Requires ability to handle high levels of stress and maintain professionalism in crisis or emotionally charged situations.
EMPLOYMENT CONDITIONS
This is to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the duties as described. This is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned as deemed appropriate commensurate to the position. This document does not represent a contract of employment, and Friend Health - HRDI reserves the right to change this job description and /or assign tasks deemed as needed.
BENEFITS & COMPENSATION
$55,000-$60,000
Medical, Dental, and Vision Insurance
403(b) Retirement Plan
Paid Time Off (PTO) & Paid Holidays
Life Insurance & Disability Coverage
Tuition Reimbursement & Professional Development Opportunities
Wellness Programs & Employee Assistance Programs (EAP)
Equal Employment Opportunity (EEO) Statement
Friend Health - HRDI is an equal opportunity employer. We consider all applicants for employment without regard to race, religion, color, age, sex, national origin, citizenship, ancestry, marital or parental status, sexual orientation including gender identity, gender expression, military discharge status, physical or mental disability, or any other status or characteristic protected by law. In addition, Friend Health - HRDI provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws (including during the application or hiring process). Friend Health - HRDI supports the Pay Transparency Law as an equal opportunity employer.
Join our Team!
At Friend Health - HRDI, we believe in empowering individuals and strengthening communities through compassionate, high-quality behavioral health and recovery services. As a valued member of our team, you'll be part of a mission-driven organization dedicated to promoting wellness, dignity, and hope. We offer a supportive work environment that values professional growth, collaboration, and innovation.
Join us and make a meaningful impact every day-helping others achieve recovery and build healthier lives.
$55k-60k yearly 2d ago
Social Security Specialist - SOARS
Human Resource Development Institute Inc. 3.6
Tinley Park, IL job
The Social Security Specialist Assistant (SSSA) is responsible for assisting Williams Class Members with applying for Social Security Benefits by gathering all supporting historical documentation that can substantiate a disability, to package this information in a format that is easily received and digested by the Social Security Administration's review team; to work with SSA staff in addressing questions or concerns about the application's status; and to ultimately work with Class Members in understanding each step along this continuum. The SSSA will also be responsible for working with Class Members to appeal the decision and restart the application process, understanding what information is missing or critical to a positive determination. The SSA will also be asked to assist in the transition process for Williams Class Members.
In accordance with the
Executive Order
and
Action Plan
, all current and future HRDI staff must submit to Human Resources one of the following:
Provide a valid Covid 19 vaccination card.
Provide proof of vaccination for the first dose of the COVID-19 vaccine.
Provide a completed medical/religious exemption form with required supporting documentation.
Current and future employees who are partially vaccinated or who have approved exemptions will be subject to weekly PCR testing until HR receives documentation of full vaccination. Anyone who fails to follow the above guidelines will not be allowed to work.
JOB DUTIES:
Maintain a working record of all contacts to include those of Class Members, Nursing Facilities, and SSA.
Screening applicants by reviewing records, observation, interviewing.
Gather supporting historical data
Assist in completion of SSA application and appeal process, if necessary
Successfully complete all SOARS training's within 40 days of hire
Assist in transitioning Williams Class Members from nursing homes
Advocate for the client
Maintain a record of all referrals and outcomes
Work closely with the state and nursing facilities
Maintain individual data and reports progress
Maintain individual client records.
Establish and maintain effective working relationships with clients, families, staff, and business and community agencies.
Be empathetic to the psychological and physical needs of the client.
Maintain confidentiality as it pertains to clients.
Communicates through written and oral reports on the progress of Class Members
Performs other duties as assigned
QUALIFICATIONS:
Four (4) year degree in the field of Human Services preferred.
Exceptional writing skills
Skills and experience with SSA
Excellent interpersonal and communication skills
Experience with mentally ill population
Knowledge of methods and techniques used in record-keeping systems
Must have a high level of interpersonal skills
Knowledge of a variety of computer software applications, word processing, database, spreadsheets, and presentation software
Excellent verbal and written communication skills required
A professional appearance and telephone manner is essential, must be able to communicate with individuals at all levels of the organization
Must be detail-oriented; must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands Valid Driver's License and vehicle required to travel
Zippia gives an in-depth look into the details of The Shelter, including salaries, political affiliations, employee data, and more, in order to inform job seekers about The Shelter. The employee data is based on information from people who have self-reported their past or current employments at The Shelter. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by The Shelter. The data presented on this page does not represent the view of The Shelter and its employees or that of Zippia.
The Shelter may also be known as or be related to SHELTER INC, Shelter Inc, Shelter, Inc, Shelter, Inc. and The Shelter.