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The Simple Solution jobs

- 20 jobs
  • Customer Service Analyst III

    Simple Technology Solutions 3.9company rating

    Simple Technology Solutions job in Arlington, VA

    Job Description At Simple Technology Solutions, our people are our priority. We know our team members are more than employees-they're parents, friends, volunteers, artists, and athletes. That's why we offer flexibility to help them thrive personally and professionally while delivering exceptional solutions to our Federal Government clients. Our culture is built on collaboration, continuous learning, and excellence. We are mentors and thought leaders who share knowledge and foster growth. Recognized as a "Best Place to Work," we believe a range of perspectives helps us drive innovation and exceed customer expectations. At STS, taking care of our people isn't a perk-it's the standard. As an 8(a) HUBZone company, we also offer special incentives for team members living in qualified HUBZones. Check out the HUBZone map HERE to see if you qualify! Simple Technology Solutions is looking for a Customer Service Analyst (Tier III) to join our team. Quick Position Overview: U.S. Citizenship is required Bachelor's degree (or equivalent experience) is required Minimum of 6-8 years of position-related experience is required Location: On-site in Arlington, VA. No remote-work option available. The Role: The Customer Service Analyst (Tier III) provides advanced technical troubleshooting, incident analysis, and problem management support within a structured ITSM framework. This position serves as the highest escalation point for service desk incidents and plays a key role in driving continuous improvement, service reliability, and documentation accuracy. The Tier III Analyst combines hands-on technical problem-solving with leadership in process improvement, mentoring Tier I-II staff, and ensuring operational excellence through root-cause analysis and proactive issue management. The Customer Service Analyst (Tier III) at STS will: Serve as the final escalation point for complex incidents impacting infrastructure, systems, or end-user operations. Conduct advanced troubleshooting and root-cause analysis to identify, document, and resolve recurring issues. Collaborate with network, system, and application teams to ensure timely and effective resolution of escalated incidents. Lead ticket quality reviews and trend analysis to support continuous service improvement initiatives. Author and maintain technical Knowledge Articles (KAs) to enhance the service desk's operational maturity. Mentor Tier I-II personnel to improve troubleshooting efficiency, ticket accuracy, and customer service performance. Monitor and analyze key operational metrics using tools such as ServiceNow, Splunk, or CloudWatch. Participate in change, configuration, and problem review meetings to align operations with ITIL best practices. Ensure compliance with all contractual standards for security, accessibility, and records management. Education and Experience: Required: Bachelor's Degree in Information Technology, Computer Science, or a related field. 6-8 years of IT service desk or escalation-level support experience in enterprise or government environments. Expertise with ServiceNow, Active Directory, Exchange Admin Center, and Azure AD. Demonstrated experience in root-cause analysis (RCA) and technical documentation. CompTIA Security+ or ITIL v4 Foundation certifications (required). Proven ability to communicate effectively with cross-functional teams and lead service improvements. Preferred: HDI Customer Service Representative certification. Familiarity with AWS CloudWatch, Azure Monitor, or other observability tools. Experience with automation scripting (PowerShell, Python) or process optimization. Prior experience supporting change control, release management, or modernization initiatives. STS is committed to equal employment opportunity. STS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination, harassment, and retaliation of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, marital status, family responsibilities, matriculation, personal appearance, political affiliation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. --- Applicants may request removal from our applicant database, or specific information about how the data is used by contacting ******************************.
    $46k-81k yearly est. 23d ago
  • AWS Security Architect - REMOTE (PST Timezone)

    Simple Solutions 3.9company rating

    Simple Solutions job in Jacksonville, FL or remote

    Job DescriptionAWS Security Architect Key word search: "AWS Certified Security - Specialty" who also have a CISSP or CCSP designation? The primary objective is to provide advisory services for securing and drafting cybersecurity standards specific to AWS IaaS. SAP in AWS IaaS will be a specific focus for one of the drafted standards. The project will be a collaboration between Company and Contractor personnel, working at the direction of the Company, to achieve the timely delivery of in-scope advisory services. Should time allow, the draft cybersecurity standards the Contractor will assist with include the following topics: AWS IaaS security-related configurations SAP application security on AWS IaaS AWS IaaS patching AWS IaaS vulnerability management AWS IaaS Identity and Access Management (IAM) Should time allow, Contractor will also support the development of a RACI (Responsible, Accountable, Consulted, Informed) pertaining to securing IaaS, regardless of platform, from prebuild through to run state. Should time allow, the Parties will focus their efforts, but shall not be limited by, the Security Domains and associated topics identified below when advising on securing AWS IaaS: | Security Domain | Associated Topics | | --- | --- | | Identity and Access Management | User Permissions | | Enterprise Role Integrations | | Security Basics | | Policy Hygiene Audit | | Policy Hygiene Remediation | | Policy Hygiene Reporting | | Setup of SAP GRC Emergency Access Management and Firefighter IDs (if required) | | Configuration of parameters within the PAM solution in line with the design (session logging, account vaulting, and JIT provisioning) | | Connector between SAP and the PAM solution | | Test cases to validate SAP integration | | Deployment of the PAM tool to the Prod SAP environment | | Logging and Monitoring | Enablement of key logs | | AWS SIEM Integration | | SAP SIEM Integration | | Identification of security events and creation of alerts | | SOC/IR playbooks to respond to alerts | | Incident Responses | Response Plans | | Indicators of Compromise (IoCs) | | Tabletop Exercises | | Network & Platform Security | Instance egress policy | | Firewall policy | | Configuration monitoring | | Review and validation of SAP configuration | | Data Protection | | Vulnerability Management / Compliance & Governance | Vuln & Compliance Monitoring | | Vuln & Compliance Reporting | | Vuln & Compliance Remediation | | Deployment of technical guardrails to environment |
    $100k-142k yearly est. 24d ago
  • VP / Director, FP&A - GalaxyOne

    Galaxy Group 3.4company rating

    Remote or New York, NY job

    Who We Are: Galaxy is a global leader in digital assets and data center infrastructure, delivering solutions that accelerate progress in finance and artificial intelligence. We believe that blockchain and digital asset innovation will transform how value moves through the world - and we're building the products and services to make that future a reality. Our institutional digital assets platform spans trading, investment banking, asset management, staking, self-custody, and tokenization technology. We also invest in and operate cutting-edge data center infrastructure to power AI and high-performance computing, addressing the growing demand for scalable energy and compute in the U.S. We work at the intersection of finance and technology, helping institutions, startups, and developers navigate a digitally native economy. Led by CEO and Founder Michael Novogratz, our team blends deep crypto expertise with institutional experience and a shared commitment to shaping the future of Web3 and AI. Galaxy is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia. To learn more about our businesses and products, visit *************** What We Value: We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be. Seek Excellence. Be Selective To Be Effective. Be Highly Aligned, Loosely Coupled. Disagree Transparently. Encourage Independent Decision-Making. Build Dream Teams. About GalaxyOne: GalaxyOne is designed for individual investors who want the best of both traditional and digital markets. Its core offerings include competitive yield on cash deposits for U.S.-based individual investors and 8.00% yield through Galaxy Premium Yield for U.S. accredited investors, as well as seamless access to crypto and equities trading and the ability to reinvest earned interest into bitcoin or other supported crypto, all in one precision-built platform. GalaxyOne, backed by Galaxy Digital Inc (NASDAQ/TSX: GLXY), benefits from the firm's proven financial expertise, risk management and white-glove client service. Additional information about GalaxyOne is available at galaxy.app and you can learn even more here: "The Launch of GalaxyOne with Zac Prince" and "GalaxyOne on FOX Business." Who You Are: As the FP&A lead for GalaxyOne, you will Report to Galaxy's Head of FP&A and lead all finance activities across GalaxyOne. You will work closely with the GalaxyOne leadership team as a strategic partner, helping drive roadmap prioritization, key product decisions, and marketing's growth plans. You will collaborate with and act as the GalaxyOne subject matter expert for the greater Galaxy FP&A/Finance team and interface with Galaxy's executive leadership team. You will be on the frontlines of developing and maintaining financial models across the GalaxyOne business as well as develop various KPIs and reporting for the GalaxyOne team. You can conceptualize the “big picture” and translate concepts into detailed tactical execution plans while maintaining a high degree of accuracy. You are comfortable working in a fast-paced, highly entrepreneurial environment and have the “grit” necessary to manage multiple high priority items. What You'll Do: Become a subject matter expert in GalaxyOne's product offerings, competitive landscape and client profile Own/develop and maintain KPIs and financial models covering GalaxyOne's business - at the feature level Own/manage GalaxyOne's balance sheet and liquidity profile Develop financial models for GalaxyOne's marketing team to understand project and monitor ROI on various campaigns Work with engineering teams to build automated reporting solutions Provide strategic, data-driven insights to GalaxyOne and Galaxy Finance leadership What We're Looking For: 7+ years of experience in FP&A/strategic finance consulting, or a related analytical role Experience building complex financial models Strong understanding of consumer banking/lending, brokerage, and crypto services Proficient in income statement, balance sheet and liquidity analyses Intellectually curious self-starter, comfortable navigating ambiguity in a fast-paced environment Highly analytical and detail-oriented, with a structured approach to solving complex problem Team player with a can-do attitude and excellent communication skills Bonus Points: Experience in a fintech startup or consumer-product-focused company. Strong data analysis skills, including experience with tools like Excel, Tableau, or Google Analytics for operational reporting. What We Offer: Competitive base salary and discretionary bonus Fully remote work schedule Flexible Time Off (i.e. unlimited paid vacation days) Company paid Holidays (11) Company paid sick leave Company-paid health and protective benefits for employees, partners, and other dependents 3% 401(k) company contribution Generous paid Parental Leave Free virtual coaching and counseling sessions through Headspace Opportunities to learn about the Crypto industry Smart, entrepreneurial, and fun colleagues Employee Resource Groups *Benefits may vary depending on location. Apply now and join us on our mission to engineer a new economic paradigm. The base salary ranges included below will be commensurate with candidate experience, expertise and local market. Final offer amounts are determined by multiple factors, including candidate experience and expertise. At Galaxy, we maintain a total compensation philosophy which consists of a competitive base salary, annual bonus, and equity incentives. Base Salary Range$170,000-$220,000 USD Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances. We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact ******************.
    $170k-220k yearly Auto-Apply 1d ago
  • ROSS Coordinator

    HCi Advisory Group 4.6company rating

    Lynchburg, VA job

    Are you passionate about making a lasting impact on the lives of others? Lynchburg Redevelopment & Housing Authority (LRHA) is seeking a dedicated ROSS Coordinator to champion tenant self-sufficiency and foster meaningful community connections. In this role, you'll help residents build brighter futures through programs, services, and partnerships that promote economic independence. The ideal candidate will have a strong social services background, customer service focused and highly organized. Duties and Responsibilities: Develops, implements, and organizes programs for the Resident Opportunities for Self Sufficiency (ROSS) family and homeownership grants. Interviews tenants (in person, via telephone, or through home visits) regarding personal and family adjustments, finances, employment, food, clothing, and housing needs, and physical and mental impairments to determine nature and degree of problem. Secures and evaluates information concerning medical, psychological, and social factors to address barriers to tenants obtaining economic self-sufficiency. Develops case plans with tenants individually, as a family, or in other small groups, and aids tenants in mobilizing their inner capabilities and external resources to improve social functioning. Ensures the accuracy and consistency of data entry and case notes, regarding new and existing clients; updates information for various grants, as required by program; reports any issues or inconsistencies and offers feedback to the Executive Director as needed. Assists participants to determine the level of financial literacy and steps needed to move each participant to become self-sufficient; determines family's eligibility for homeownership counseling, housing resources, and future homeownership opportunities. Provides outreach to residents with or without children, and schedules in-home meetings designed to educate residents with children about the importance of early childhood learning and development; makes referrals as appropriate based on resident needs. Assists residents in modifying their attitudes and patterns of behavior by increasing their understanding of self and personal problems. Networks and forms relationships with other housing professionals and service providers in order to keep abreast of services and assistance available to residents; ensures that others within LRHA are made aware of services and assistance options available to residents. Refers residents to appropriate supportive services, community agencies, and resources; supports and encourages residents' efforts in becoming self-sufficient. Partners with local community groups, community service organizations, and businesses to coordinate events and programs for the residents. Assists with networking and educational meetings/workshops and the development of resident councils when appropriate. Assists with coordination of onsite events for residents as appropriate, including workshops or trainings Reviews service plans and performs follow-up to determine quantity and quality of service provided to residents and status of their case. Compiles case notes and tracks participation and referrals. Obtains and records resident and community resource information. Prepares correspondence, technical and status reports, etc. to keep management informed of the progress of family services. Communicates problems to respective Property Managers to modify service offerings or address global issues. Serves as advisor and liaison to Resident Councils and attends resident council meetings as assigned. Performs other duties as assigned. Education/Experience: A Bachelor's degree from an accredited college or university with a degree in social work, counseling, human/social services, or a related field and three (3) years' experience in programs for low-income families is required. An equivalent combination of education, training, and experience which provides requisite knowledge, skills, and abilities for this position, may be considered. Must possess a valid driver's license and be insurable under the Authority's plan. Strong computer skills (MS Word, Excel, and Outlook); must have the ability to learn other computer software programs as required by assigned tasks. This is a full-time position that reports to the central office Monday through Friday, from 8:00 am to 5:00 pm. Equal Opportunity Employer / Equal Housing Opportunities Location: Lynchburg, VA. Only local travel may be required. Benefits and Compensation: Starting hourly wage is between $18.80 to $23.03 per hour commensurate with experience and qualifications. LRHA offers a generous and comprehensive benefits package that includes retirement, medical, dental, vision, and life insurance, paid time-off and holidays, among others.
    $18.8-23 hourly 60d+ ago
  • Maintenance Supervisor

    HCi Advisory Group 4.6company rating

    Lynchburg, VA job

    Lynchburg Redevelopment & Housing Authority (LRHA), an organization in the affordable housing industry, is seeking a skilled and experienced property Maintenance Supervisor. The primary purpose of this position is to provide maintenance and repair of buildings, grounds, utilities, fixtures, and interior and exterior structures covering such trades as carpentry, plumbing, masonry, electricity, air conditioning, plastering, roofing, painting, etc. Please note this is a working supervisor position. In addition, the Maintenance Supervisor oversees all preventative and rehabilitative maintenance activities on LRHA buildings, structures, facilities, and infrastructure. The Maintenance Supervisor is responsible for inventory control, work orders, quality control, grounds maintenance, and building systems. This position also oversees the Lead Maintenance Mechanic, Maintenance Coordinator, Maintenance Mechanics, and Laborers. Duties and Responsibilities: Provides preventative maintenance and the performance of routine and emergency repairs at LRHA properties. Manages the work of assigned staff including, but not limited to, assigning, planning, and reviewing work, evaluating work performance, and completing performance evaluations, coordinating activities, maintaining standards, allocating personnel, selecting new employees, training staff, acting on employee problems, and recommending and implementing discipline. Determines residential maintenance priorities; assesses the progress of crews, discusses progress with staff and management, and assigns or reassigns projects as necessary to accomplish project objectives within time frames and budgetary restrictions. Inspects grounds, work in progress, and completed work to ensure that it complies with established standards; performs quality control reviews of maintenance work to evaluate maintenance staff performance; identifies and addresses skill or performance gaps among staff; reviews completed work order forms to ensure accuracy prior to inputting into the computer system. Keeps abreast of changes in HUD and Authority policies and regulations. Ensures that maintenance personnel are properly trained by monitoring the progress of new hires; ensures that all subordinates receive training on new regulations and procedures. Oversees annual inspection of units and determines the need for preventive and restorative repairs. Prepares budgets and plans for preventive maintenance initiatives. Conducts regular inspections of units to determine needs for maintenance for any aspect of housing units, including major equipment; inspects vacated apartments and completes make-ready list. Recommends changes in policies and procedures in response to changing conditions, requirements, regulations, or technology. Communicates with property management to keep them informed of the status of vacated units and major projects on-site. Education/Experience: High School Diploma, GED, or vocational school equivalent and a minimum of five (5) years of progressive experience in residential maintenance and managing maintenance projects and two (2) years of experience in a supervisory capacity. HVAC certification is required. Must possess a valid drivers license and be insurable under the Authority's plan. The selected candidate will be required to pass background checks and a pre-employment drug screening. Benefits and Compensation: Starting salary $51,000-$65,000; salary is commensurate with experience and qualifications. LRHA offers a comprehensive benefits package, including medical, dental and vision insurance, retirement, paid time-off, paid holidays and more. Equal Opportunity Employer / Equal Housing Opportunities Location: Lynchburg, VA. Only local travel may be required.
    $51k-65k yearly 60d+ ago
  • VP, Product Design Lead

    Galaxy Group 3.4company rating

    Remote job

    Who We Are: Galaxy is a global leader in digital assets and data center infrastructure, delivering solutions that accelerate progress in finance and artificial intelligence. We believe that blockchain and digital asset innovation will transform how value moves through the world - and we're building the products and services to make that future a reality. Our institutional digital assets platform spans trading, investment banking, asset management, staking, self-custody, and tokenization technology. We also invest in and operate cutting-edge data center infrastructure to power AI and high-performance computing, addressing the growing demand for scalable energy and compute in the U.S. We work at the intersection of finance and technology, helping institutions, startups, and developers navigate a digitally native economy. Led by CEO and Founder Michael Novogratz, our team blends deep crypto expertise with institutional experience and a shared commitment to shaping the future of Web3 and AI. Galaxy is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia. To learn more about our businesses and products, visit *************** What We Value: We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be. Seek Excellence. Be Selective To Be Effective. Be Highly Aligned, Loosely Coupled. Disagree Transparently. Encourage Independent Decision-Making. Build Dream Teams. Who You Are: We're seeking a VP, Product Design Lead to own and elevate the end-to-end product experience. This is a hands-on role responsible for setting the standard across surfaces-from product flows and system components to visual design and polish. You'll manage a small team and work closely with product, engineering, and brand stakeholders to bring elegant, intuitive experiences to life. What You'll Do: Lead the execution of user-centered product design across web and mobile platforms Manage and mentor a small team of designers, supporting their growth and development Evolve and maintain a scalable design system that reflects best-in-class UX and UI Collaborate cross-functionally to ensure a cohesive, high-quality user experience Drive a high standard of craft and clarity across every stage of the design process What We're Looking For: 8+ years of experience in product design, with at least 2 years in a leadership role A portfolio that reflects exceptional visual craft, systems thinking, and UX sensibility Strong communication and collaboration skills across technical and non-technical teams Deep expertise in Figma and component-based design workflows Experience working in fintech, crypto, or consumer-grade financial platforms is a plus Ability to thrive in fast-paced environments and contribute at both strategic and executional levels Bonus Points: Familiarity with cryptocurrency, blockchain technology, or digital assets. What We Offer: Competitive base salary and discretionary bonus Flexible Time Off (i.e. unlimited paid vacation days) Company paid Holidays (11) Company paid sick leave Company-paid health and protective benefits for employees, partners, and other dependents 3% 401(k) company contribution Generous paid Parental Leave Free virtual coaching and counseling sessions through Headspace Opportunities to learn about the Crypto industry Free daily snacks in-office Smart, entrepreneurial, and fun colleagues Employee Resource Groups Apply now and join us on our mission to engineer a new economic paradigm. Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances. We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact ******************.
    $142k-225k yearly est. Auto-Apply 1d ago
  • Senior Mulesoft Lead Engineer - Remote

    Simple Solutions 3.9company rating

    Simple Solutions job in Saint Augustine, FL or remote

    . We are looking to engage an experienced MuleSoft Lead Engineer to lead a 5 weeks assessment with a SAP client around this and other applications, with MuleSoft serving as the middleware layer. This is a global initiative, scheduled for deployment across six regions at go-live. The scope of work includes the design and development of global APIs, composite APIs, and various batch processes within MuleSoft. Job Description: MuleSoft Sr. Lead Engineer requires current experience and working knowledge: Having experience on end to end MuleSoft integration. To Identify, analyze and assess the landscape today and what the new landscape should be going forward. Develop a roadmap of what the interfaces and integration flows using will look like for Mule ESB Anypoint platform including Mule Runtime, Connectors, Design Center and API management Able to interpret requirements to develop Mule services/integrations in CI/CD and Agile process. Experience with MuleSoft (Mule 4.X), Java integration Experience in developing Transformations using Mule Soft DataWeave 2.0 Experience in API design using RAML 1.0 Having good knowledge about the Release Management and CI/CD process. Intermediate level knowledge in working with Web-services technologies (XML, SOAP, REST, XSLT) and CLOUD API Working knowledge of Cloud based and/or On-prem infrastructure Good knowledge on SAP project experience is a MUST HAVE Mule Soft Certifications are "nice to have" Knowledge of MuleSoft Design patterns. Excellent in analysis, forecasts, and rigorous technical aspects Excellent verbal and written communication and presentation skills MuleSoft Sr. Lead Engineer must have experience having done POC's and Assessments previously. Also experience working in a geographically distributed team, be comfortable taking instruction, reviewing work, and providing status updates via online meetings. He/She must be able to communicate clearly in English. Work you'll do Carry out assessment and development roadmap and tasks for the project Work in a team environment with other team members. Complete and maintain technical documentation and roadmap as required Maintain expertise in technologies used by the team: current version of MuleSoft in a cloud implementation Experienced working in an international geographically diverse environment (English is the working language) Provide standard and summarized weekly status updates and then do a presentation at the end Requirements SAP S/4HANA DSD (Direct Store Delivery) and LMD (Last Mile Distribution) are two related solutions within SAP's broader logistics suite, designed to optimize distribution processes, particularly for consumer goods and retail industries. DSD focuses on delivering goods directly to end customers (like retailers) bypassing traditional distribution centers, while LMD focuses on the final stage of delivery, including route planning, execution, and settlement. Here's a more detailed breakdown: SAP S/4HANA DSD (Direct Store Delivery): Core Function: DSD involves delivering goods directly from the supplier to the retailer's store, without going through a central warehouse or distribution center. Key Features: Route Planning: Optimizing delivery routes for drivers, including presales visits, deliveries of ordered goods, and van sales. Mobile Applications: Using mobile apps on Android and Windows Mobile devices for sales and distribution activities offline. Integration: Integrating with SAP S/4HANA SD (Sales and Distribution) and CRM (Customer Relationship Management) for seamless data flow. Visit Control: Managing and planning customer visits, including strategic planning of visit plans and operational planning of visit lists. Web-based Monitoring: Monitoring tour status and performing administrative actions from a web browser. Custom Reports: Creating and exporting custom reports for mobile users, such as delivery reports or presettlement reports. Benefits: Increased efficiency, reduced inventory costs, better customer satisfaction, and real-time inventory visibility. SAP S/4HANA LMD (Last Mile Distribution): Core Function: LMD focuses on the final stage of delivery, from the warehouse/distribution center to the end customer. Key Features: Route Planning and Execution: Optimizing delivery routes, including route tracking, execution, and settlement. Inventory Management: Real-time inventory visibility and control through route stock management. Freight Orders: Utilizing freight orders for LMD to manage transportation costs and scheduling. Settle Route Data: Settling route data and generating reports. SAP Fiori Apps: Providing Fiori apps for route tracking, execution, settlement, and analytics. Benefits: Streamlined delivery process, improved customer satisfaction, and reduced costs associated with the final mile. Relationship between DSD and LMD: DSD and LMD are both part of SAP S/4HANA's logistics suite, but they address different stages of the delivery process. DSD can be seen as a specific type of LMD, where the last mile is also the direct route to the customer (retail store). LMD can also include deliveries from distribution centers to retailers, but DSD focuses on direct deliveries. In summary, DSD focuses on direct deliveries to retail stores, while LMD encompasses the broader process of optimizing the final stage of delivery, including route planning, execution, and settlement, which can include DSD scenarios.
    $81k-116k yearly est. 14d ago
  • Maintenance Mechanic (Property Maintenance)

    HCi Advisory Group 4.6company rating

    Lynchburg, VA job

    The Lynchburg Redevelopment & Housing Authority (LRHA), an organization in the affordable housing industry, is seeking a skilled and reliable Maintenance Mechanic. The primary purpose of this position is to provide assistance for maintenance tasks performed on LRHA housing sites and grounds. The incumbent assists with general repairs to the interior and exterior of Authority buildings, including electrical, gas, plumbing, carpentry, painting, and grounds keeping duties, in response to work orders generated by service requests or unit inspections. The Maintenance Mechanic reports to the Lead Maintenance Technician. Essential Duties and Responsibilities: Maintains LRHA grounds, parking areas, sidewalks and fence lines; Assists with carpentry repairs; Assists with repairs to plaster, patches old plaster, and removes loose plaster; Assists with repairs or replacements to wiring and parts for electrical outlets, switches, light fixtures, breaker switches and fuses; checks for and repairs gas leaks; Assists with repairs or replacements to plumbing fixtures and fittings; Cleans vacant apartments and other LRHA properties as assigned; Assists with vacant unit turnover duties; Secures vandalized or abandoned units; Installs signs; Performs scheduled preventative maintenance duties; Maintains communication regarding maintenance issues with customers and LRHS personnel; reports problems regarding unsafe and unsatisfactory conditions to supervisor; Responds to work orders and completes all assigned work in a timely manner; With prior notice and approval may work emergency and after business hours; Performs other duties as assigned. Education/Experience: High School Diploma or GED, or trade or vocational school certification, focusing in carpentry, plumbing and electrical repairs. Two (2) years of related experience in building and property maintenance. Must possess a valid Drivers License and be insurable under the Authority's plan. The selected candidate will be required to pass background checks and pre-employment drug screening. Location: Lynchburg, VA. Only local travel may be required. Organization: Lynchburg Redevelopment & Housing Authority Compensation: Starting pay between $17.00 and $21.00 per hour, commensurate with experience and qualifications. LRHA offers a comprehensive benefits package, including medical, dental and vision insurance, retirement, paid time-off, paid holidays and more. Equal Opportunity Employer / Equal Housing Opportunities
    $17-21 hourly 60d+ ago
  • HCV Manager

    HCi Advisory Group 4.6company rating

    Lynchburg, VA job

    The Lynchburg Redevelopment and Housing Authority (LRHA) is seeking a dynamic and experienced HCV Manager to lead and elevate our Housing Choice Voucher program and related housing operations. If you thrive in a mission-focused environment and bring both strategic vision and operational expertise, we want to hear from you. About the Role As the HCV Manager, you will oversee the day-to-day administration of LRHA's HCV and other special housing programs. This leadership role ensures regulatory compliance, budgetary control, and exceptional service delivery to our residents and community partners. You'll supervise a talented team, collaborate across departments, and drive forward initiatives that expand affordable housing opportunities in Lynchburg. Key Responsibilities Lead, mentor, and manage program staff to ensure effective and compliant operations Monitor program performance and use data to drive strategic improvements Develop and implement policies that align with HUD, Fair Housing laws, and local requirements Oversee budgets, contracts, inspections, and reporting requirements Collaborate with internal teams, community stakeholders, and public officials Prepare regular performance reports for HUD and LRHA's Board of Commissioners Champion a customer-focused approach in all housing operations What We're Looking For Education and Experience: Bachelor's degree in Public Administration, Business, Social Services, or related field; 5+ years in HCV or affordable housing program management; 3+ years in a supervisory or leadership role. An equivalent combination of education and experience may be considered. Certifications: Ability to obtain Public Housing Manager Certification within 1 year; LRHA will cover the costs and training associated with this requirement Other Requirements: Valid driver's license and insurability under LRHA's plan Ideal Candidate Traits Strong leadership and team-building abilities Deep knowledge of the HCV program and housing operations, and HUD regulations Exceptional customer service and communication skills Excellent problem-solving and organizational skills Commitment to fairness, equity, and high service standards Passion for making a tangible difference in people's lives Why Join LRHA? At LRHA, our mission is to provide safe, affordable housing and build strong communities. As a member of our leadership team, you'll play a pivotal role in advancing housing stability and improving the lives of families across Lynchburg. We offer: Opportunities for professional development Supportive, mission-driven work culture The chance to truly make a difference every day Compensation and Benefits: Starting annual salary is between $65,000 and $72,500 commensurate with experience and qualifications. LRHA offers a generous and comprehensive benefits package that includes an exceptional retirement plan, medical, dental, vision, and life insurance, paid time-off and holidays, among other benefits.
    $65k-72.5k yearly 60d+ ago
  • HCV Specialist

    HCi Advisory Group 4.6company rating

    Lynchburg, VA job

    The Lynchburg Redevelopment and Housing Authority (LRHA) is seeking a mission-driven and detail-oriented HCV Specialist to join our team! If you're passionate about helping individuals and families maintain permanent, stable housing and you're ready to make a direct impact in the community this is the opportunity for you. The Role: The primary purpose of this position is to manage a caseload of approximately 225 clients while supporting their ability to maintain permanent housing through regular contact, case management, and direct support. You'll work closely with Housing Choice Voucher (HCV) and special program participants, private landlords, and partner agencies to ensure compliance with HUD regulations and LRHA policies. This is a dynamic, client-facing role that combines case management, regulatory compliance, housing support, and landlord relations. You'll be a key player in maintaining the effectiveness of our housing programs, ensuring timely processing of documents, accurate payment disbursements, and responsive service to both clients and landlords. What You'll Do: Manage a full caseload of HCV and special program participants Interview and counsel applicants and participants about program eligibility and obligations Process applications, re-certifications, and determine ongoing eligibility Calculate tenant rents, Housing Assistance Payments (HAP), and utility reimbursements Issue vouchers for moves, portability, and special-purpose housing needs Conduct outreach and present at participant briefings and community events Respond to inquiries from landlords and resolve contract-related issues Monitor program compliance with HUD and LRHA standards Perform housing inspections, maintain records, and ensure timely reporting to HUD Draft and send correspondence regarding appointments, rent changes, or terminations Collaborate with landlords, community agencies, and internal teams to support housing stability What We're Looking For: Education/Experience: Associate degree in Business or a related field and at least two (2) years of case management or related experience. Equivalent combinations of education and experience may be considered. Skills and Knowledge: Strong understanding of HUD regulations preferred Exceptional problem-solving skills; demonstrating resourcefulness and a desire to understand the problem, while being proactive and solution-driven Strong customer services skills; excellent communication and organizational skills Ability to manage deadlines, multiple priorities, and sensitive situations Analytical and demonstrate critical thinking skills Strong attention to detail Strong data entry and record-keeping abilities Knowledge of housing programs Certifications: Must obtain HCV Specialist Certification within 12 months of hire; LRHA will cover the cost and training associated with this requirement Other Requirements: Valid driver's license and insurability under LRHA's insurance plan. Why Join LRHA? At LRHA, we're more than just a housing authority, we're a vital part of the Lynchburg community, working to provide safe, affordable housing opportunities for those who need it most. We offer: Meaningful, mission-driven work Supportive and collaborative team environment Ongoing training and professional development Compensation and Benefits: Starting hourly wage is between $22.00 to $26.00 per hour commensurate with experience and qualifications. LRHA offers a generous and comprehensive benefits package that includes an exceptional retirement plan, medical, dental, vision, and life insurance, paid time-off and holidays, among other benefits.
    $22-26 hourly 60d+ ago
  • Vice President, Offensive Security Engineer

    Galaxy Group 3.4company rating

    Remote job

    Who We Are: Galaxy is a global leader in digital assets and data center infrastructure, delivering solutions that accelerate progress in finance and artificial intelligence. We believe that blockchain and digital asset innovation will transform how value moves through the world - and we're building the products and services to make that future a reality. Our institutional digital assets platform spans trading, investment banking, asset management, staking, self-custody, and tokenization technology. We also invest in and operate cutting-edge data center infrastructure to power AI and high-performance computing, addressing the growing demand for scalable energy and compute in the U.S. We work at the intersection of finance and technology, helping institutions, startups, and developers navigate a digitally native economy. Led by CEO and Founder Michael Novogratz, our team blends deep crypto expertise with institutional experience and a shared commitment to shaping the future of Web3 and AI. Galaxy is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia. To learn more about our businesses and products, visit *************** What We Value: We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be. Seek Excellence. Be Selective To Be Effective. Be Highly Aligned, Loosely Coupled. Disagree Transparently. Encourage Independent Decision-Making. Build Dream Teams. Who You Are: The Offensive Security team is looking for an Offensive Security Engineer to perform internal testing of Galaxy Digital's products and infrastructure. The assets to be tested will span the gamut - from traditional web applications to smart contracts. The engineer will use creative adversarial techniques to uncover and report vulnerabilities to provide full clarity to all relevant teams and stakeholders. The engineer will provide guidance and hands-on help to technology peers to remediate the issues. Our team objective is to ensure a secure-by-design approach to all product development and operations, and we seek a strong testing practice as the final assurance that controls are implemented properly. The type of products built by Galaxy are client facing and internal Web/APIs, blockchain applications, data lakes and integration of advanced trading architectures. As a member of the broader security team, the OffSec engineer will be in a unique position, working closely with the software engineering, SRE, and security operations teams. We are looking for a driven professional, with great communication and organization skills. What You'll Do: Plan testing activities and documenting Rules of Engagement, Scope, and Deliverables Utilize internal documentation and codebases to assist in discovery of shadow assets and vulnerabilities Perform security-focused code reviews of codebases in a variety of languages Perform adversarial tests in an ethical manner using manual and automated techniques, creating a repository of methods and scripts that will be augmented regularly Provide deliverables in the form of written reports and/or tickets Recommend and implement off-the shelf and specialized testing tools for the firm Develop an extensive knowledge of the technical architecture and business functionality of Galaxy products Engage with vendors to help shape our Agile Pentesting Program Provide guidance to development and SRE teams on the mitigation of vulnerabilities Advocate of security testing to software engineering and product teams, and help them develop a mindset of thinking about adverse scenarios and how a system can be subverted Stay informed of the latest developments in adversarial tactics and techniques - especially in financial and digital asset space - and adapt the strategy or tooling to address new threats What We're Looking For: Security certification in cybersecurity testing (OSWE/OSCP/OSWA/eWPTX/BSCP or equivalent) Bachelor or post-graduate diploma in any field 7+ years experience in security research and penetration testing Strong Background in blockchain technologies and/or cryptocurrency Programming and scripting language experience; Java, C++, Python, or similar languages Attention to detail, to be able to plan and execute tests on a wide range of applications Excellent communication skills and the ability to collaborate effectively with cross-functional teams Ability to think creatively and strategically to identify flaws and vulnerabilities Experience with automated security testing such as DAST, SAST, SCA Bonus Points: Knowledge of Financial Products and their relationship to Crypto Familiarity with multi-participant approvals such as MPC and multi-signature What We Offer: Competitive base salary and discretionary bonus Flexible Time Off (i.e. unlimited paid vacation days) Company paid Holidays (11) Company paid sick leave Company-paid health and protective benefits for employees, partners, and other dependents 3% 401(k) company contribution Generous paid Parental Leave Free virtual coaching and counseling sessions through Headspace Opportunities to learn about the Crypto industry Smart, entrepreneurial, and fun colleagues Employee Resource Groups Apply now and join us on our mission to engineer a new economic paradigm. Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances. We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact ******************.
    $89k-156k yearly est. Auto-Apply 1d ago
  • ZDLRA Oversight Engineer (Remote)

    Simple Solutions 3.9company rating

    Simple Solutions job in Jacksonville, FL or remote

    Provide independent engineering oversight and implementation assurance for an Oracle ZDLRA deployed in a cyber resilience clean room / IRE as a cascaded replication target. The HLD is complete; your focus is producing a ZDLRA-specific LLD and verifying that policies, retentions, replication, IAM, and break-glass controls are designed correctly and implemented as approved. The client will perform the actual configuration with you guiding and assisting with implementation guidance. The IRE ZDLRA will serve as the immutable data set recovery, testing and staging data in the IRE. Core Responsibilities LLD (ZDLRA-Specific) Author the ZDLRA LLD aligned to the approved HLD (topology, catalogs, storage pools, protection policies, replication flows, purge/retention math, monitoring, logging). Define the cascaded replication workflow into the IRE and the controlled egress patterns for recovery/validation. Implementation Assurance (Guided Execution) Guide client engineers through key steps (RA initialization/baseline checks, DB registration mappings, policy/retention assignment, replication enablement, cert/PKI), confirming parameters match the LLD. Validate RMAN integration assumptions (channels/concurrency/QoS), catalog strategy, and throttling where applicable. Policy, Retention & Replication Governance Verify tiered protection policies and retention chains; confirm purge behavior and storage headroom. Confirm cascaded replication schedules, lag targets, integrity checks, and evidence of consistent, complete replicas in the IRE. Security, IAM & Break-Glass Review/enforce least-privilege RBAC, PAM/MFA, key/cert lifecycle, encryption in flight/at rest, and SIEM/syslog forwarding. Define, document, and test break-glass procedures Operational Readiness & Evidence Establish acceptance criteria; verify health checks, capacity alerts, and validation cadence (e.g., RMAN VALIDATE/block checks). Direct remote recovery exercises tested and documented. Change Control & Documentation Maintain review comments and risk log; align with ITSM (CRQs, incidents, approvals). Deliver as-built configs, runbooks, and drill evidence for audit/readiness reviews. Required Qualifications 5+ years Oracle DBA/engineering; 2+ years hands-on ZDLRA in enterprise settings. Expert RMAN & Recovery Catalog; MAA familiarity (RAC/Data Guard helpful). Proven delivery in IRE/clean-room or air-gapped patterns with audit-ready evidence. Security fundamentals: RBAC, PAM/MFA, PKI/certs, encryption, logging/SIEM, immutable retention. Strong documentation skills; effective remote guidance over screen share. Nice-to-Have Coordination of ZDLRA with Rubrik Firewall policy review in IREs (Palo Alto) and SD-WAN basics.
    $66k-96k yearly est. 8d ago
  • Senior Program Manager - Infrastructure Transformation (NOC Build) - REMOTE

    Simple Solutions 3.9company rating

    Simple Solutions job in Jacksonville, FL or remote

    Job DescriptionSenior Program Manager - Infrastructure Transformation (NOC Build) Duration: 3 Months (Option to Extend) Customer Environment: Large-scale Infrastructure Transformation, Organizational Realignment, and NOC Build-Out Initiative Overview We're seeking a strategic yet execution-driven Senior Program Manager to partner directly with senior technology leaders in driving the design and rollout of a Network Operations Center (NOC) transformation. This individual will serve as a critical thought partner - helping translate complex ideas into actionable plans, build alignment across disparate groups, and ensure clarity and accountability across each sprint cycle. The ideal candidate is equal parts strategist, diplomat, and driver - comfortable operating in sensitive environments such as M&A, divestitures, or large-scale organizational change. Key Responsibilities Strategic Leadership Act as a partner to senior stakeholders in shaping the NOC strategy and execution roadmap. Translate loosely defined business and technical concepts into structured, actionable next steps. Identify dependencies, risks, and opportunities early, enabling proactive course correction. Operational Excellence Establish cadence for sprint and Kanban activities, bridging WWT's sprint model with the customer's Kanban workflow. Maintain transparent documentation of decisions, next steps, and deliverables for leadership review. Ensure momentum across sprints by facilitating working sessions, capturing outputs, and holding teams accountable. Stakeholder Engagement Build strong cross-functional bridges among partially aligned or siloed organizations. Engage diverse audiences through clear communication and tailored storytelling - connecting technical detail to business context. Demonstrate diplomacy in surfacing blockers - working through them when needed - always with professionalism and solution orientation. Additional info: FROM OUR STAKEHOLDER Desired Skills / Capabilities Infrastructure Transformations experience (emphasis on organizational preparedness and sensitivity - e.g. like in a M&A or divestiture or other potentially emotional landscapes) Strong at Synthesis / Connecting the dots and articulating complex into laymen's terms Understanding of Technology Operations Strong Audience engagement / building bridges, especially with only 'partially aligned' / 'disparate' organizations Agile / Sprint skill - and being able to align 'sprint' motif (WWT) and Kanban motif (us) Flexible and self-motivated (not 'by rote / 'jobsworth') Strong "BS" detector and the diplomacy to call it out and drive course correction or escalate if needed My vision is to make this person Doug & my right hand... helping clearly document and define next steps at a high-level for NOC build. Take what is in our heads & marc/tonys, document and hold us accountable when it comes to building out future phases on the NOC. We may also leverage them for smaller deliverables throughout the sprints.
    $76k-107k yearly est. 22d ago
  • Oracle ADMS Solution Architect - Remote Till Contract

    Simple Solutions 3.9company rating

    Simple Solutions job in Las Vegas, NV or remote

    Job DescriptionJob Title: Oracle ADMS Solutions Architect Advanced Distribution Management System (ADMS) from Oracle A highly scalable and reliable ADMS delivers on all aspects of real-time distribution monitoring, optimization, and control. Oracle Utilities Network Management System (NMS) is the preferred single pane of glass for distribution operators. Location: Remote During Contract but must be willing to be onsite daily once converted in either Las, Vegas, NV; Portland; or Des Moines, IA Duration: 6 Month Contract to Hire Position Overview: Serve as the primary subject matter expert and technical lead for the rollout, integration, and sustainment of the Oracle ADMS (NMS/OMS/DERMS) platform across multiple utility affiliates. Act as the technical gatekeeper, business liaison, and key integrator for infrastructure and application components. Key Responsibilities: Lead deployment, configuration, and troubleshooting of Kubernetes clusters and Oracle NMS/ADMS solutions. Oversee integration with outage management, SCADA, and other utility systems. Manage and automate certificate management and code deployment processes, with flexibility to introduce new automation tools (e.g., Python, Ansible). Guide and mentor junior engineers and serve as the primary technical resource for the app dev team. Collaborate with OT, generation, distribution, transmission, and outage management teams, ensuring alignment and effective communication. Participate in design and planning for future affiliate rollouts, adapting the blueprint as needed for each environment. Provide technical guidance and course correction during sustainment, including handling challenging conversations when necessary. Required Skills & Experience: Strong experience with ADMS, NMS, OMS, or related utility management systems (utility industry experience highly preferred) Hands-on expertise with Kubernetes cluster management and Linux environments. Experience with Oracle database and WebLogic server administration, including certificate management. Automation experience (Python, Ansible, or similar) for deployment and certificate processes. Ability to act as a business liaison and communicate across technical and non-technical teams. Outspoken, able to set direction and maintain alignment with the big picture, including managing tough conversations. Oracle's new Oracle Utilities Network Management System (NMS) features to help control room operators and program managers manage distributed energy resources (DERs) throughout their lifecycle. These ADMS enhancements help utilities alleviate grid stress through better demand response and DER management while optimizing performance using both front-of-the-meter and behind-the-meter data and tools. New innovations also help users address increasing extreme weather events with rapid response, restoration, and decentralization. Used by six of the top 10 U.S. utilities and supporting over 61 million customers, Oracle Utilities NMS offers a single, unified model to help optimize grid performance and integrate renewable energy resources. The modular and composable architecture-combining outage, distribution, DER, and Supervisory Control and Data Acquisition (SCADA) system management with analytics and advanced applications-enables utilities to deploy required components in a cost-effective, phased approach.
    $94k-139k yearly est. 21d ago
  • Product Marketing Manager - GalaxyOne

    Galaxy Group 3.4company rating

    Remote job

    Who We Are: Galaxy is a global leader in digital assets and data center infrastructure, delivering solutions that accelerate progress in finance and artificial intelligence. We believe that blockchain and digital asset innovation will transform how value moves through the world - and we're building the products and services to make that future a reality. Our institutional digital assets platform spans trading, investment banking, asset management, staking, self-custody, and tokenization technology. We also invest in and operate cutting-edge data center infrastructure to power AI and high-performance computing, addressing the growing demand for scalable energy and compute in the U.S. We work at the intersection of finance and technology, helping institutions, startups, and developers navigate a digitally native economy. Led by CEO and Founder Michael Novogratz, our team blends deep crypto expertise with institutional experience and a shared commitment to shaping the future of Web3 and AI. Galaxy is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia. To learn more about our businesses and products, visit *************** What We Value: We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be. Seek Excellence. Be Selective To Be Effective. Be Highly Aligned, Loosely Coupled. Disagree Transparently. Encourage Independent Decision-Making. Build Dream Teams. Who You Are: We are seeking a highly capable Product Marketing Manager to own go-to-market strategy for our core retail platform products and features across fiat cash, crypto and brokerage services. You will lead new feature and product launches from 0 to 1, build repeatable launch systems, and collaborate closely with Product, Design, Growth, Performance Marketing and Legal & Compliance teams. What You'll Do: Lead GTM strategy for new retail product features and enhancements within high-yield cash and investment products, crypto trading, and brokerage services, from campaign concept through launch to post-launch optimization and growth. Establish, document and continuously refine repeatable frameworks for campaign planning, product launches, acquisition and lifecycle marketing. Craft and own product positioning, messaging, and value propositions that resonate with crypto-native and mass affluent audiences. Partner with Lifecycle, Growth and Performance Marketing, and Legal & Compliance teams to translate product launches into measurable acquisition, activation, retention and revenue outcomes. Collaborate with Product & Design teams to understand user journeys, define launch requirements, draft product copy, identify friction points and shape feature marketing plans. Conduct market, competitive and audience research to inform positioning, promotions, segmentation and lifecycle strategy for our core platform products. Define, monitor and analyze KPIs and launch/campaign performance; iterate product marketing strategy based on insights and data. What We're Looking For: 5+ years of experience in product marketing, growth marketing, or go-to-market strategy within fintech, crypto, or digital investing platforms. Proven track record of taking new products or features from concept to launch (0→1) and building scalable, repeatable GTM systems. Strong understanding of crypto trading, brokerage, and digital asset markets, with the ability to simplify complex concepts for broader audiences. Demonstrated success partnering cross-functionally with Product, Design, Growth, and Analytics to deliver integrated go-to-market campaigns. Analytical and data-driven approach to decision-making, with experience setting and tracking KPIs. Exceptional communication and storytelling skills, capable of articulating differentiated value propositions for sophisticated retail and accredited investors. Comfortable operating autonomously in a fast-paced, high-growth environment where precision and adaptability are key. Bonus Points: Experience leveraging AI-driven tools and automation to improve marketing operations and go-to-market efficiency. Background in marketing to high-net worth individuals, account-based marketing (ABM) or B2B marketing, particularly in financial or crypto sectors. Familiarity with lifecycle automation, attribution modeling, and marketing analytics platforms. Understanding of compliance and regulatory considerations in financial product marketing. Passion for the evolving intersection of fintech, crypto, and modern investor behavior. What We Offer: Competitive base salary and discretionary bonus Flexible Time Off (i.e. unlimited paid vacation days) Company paid Holidays (11) Company paid sick leave Company-paid health and protective benefits for employees, partners, and other dependents 3% 401(k) company contribution Generous paid Parental Leave Free virtual coaching and counseling sessions through Headspace Opportunities to learn about the Crypto industry Smart, entrepreneurial, and fun colleagues Employee Resource Groups Apply now and join us on our mission to engineer a new economic paradigm. Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances. We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact ******************.
    $89k-127k yearly est. Auto-Apply 1d ago
  • Customer Service Analyst II

    Simple Technology Solutions 3.9company rating

    Simple Technology Solutions job in Arlington, VA

    Job Description At Simple Technology Solutions, our people are our priority. We know our team members are more than employees-they're parents, friends, volunteers, artists, and athletes. That's why we offer flexibility to help them thrive personally and professionally while delivering exceptional solutions to our Federal Government clients. Our culture is built on collaboration, continuous learning, and excellence. We are mentors and thought leaders who share knowledge and foster growth. Recognized as a "Best Place to Work," we believe a range of perspectives helps us drive innovation and exceed customer expectations. At STS, taking care of our people isn't a perk-it's the standard. As an 8(a) HUBZone company, we also offer special incentives for team members living in qualified HUBZones. Check out the HUBZone map HERE to see if you qualify! Simple Technology Solutions is looking for a Customer Service Analyst (Tier II) to join our team. Quick Position Overview: U.S. Citizenship is required Associate's degree (or equivalent experience) is required Minimum of 2-6 years of position-related experience is required Location: On-site in Arlington, VA. No remote-work option available. The Role: The Customer Service Analyst (Tier II) provides intermediate-level technical and customer support within a structured Technology Operations Center (TOC) environment. This hands-on role focuses on resolving end-user incidents, managing service requests, and ensuring adherence to defined Service Level Objectives (SLOs). The Analyst will collaborate closely with Tier I and Tier III teams to identify recurring issues, update documentation, and contribute to continuous service improvement. The ideal candidate is detail-oriented, adaptable, and committed to providing a seamless customer experience while maintaining high technical and documentation standards. The Customer Service Analyst (Tier II) at STS will: Troubleshoot and resolve escalated end-user issues involving workstations, applications, VPN, and network connectivity. Respond to service requests and incidents using enterprise ITSM tools (e.g., ServiceNow), maintaining accurate ticket documentation. Ensure compliance with SLOs, including first-call resolution, response times, and ticket quality standards. Develop and maintain Knowledge Articles to promote consistent issue resolution across the service desk. Collaborate with Tier III teams to identify root causes and propose remediation steps for recurring incidents. Communicate effectively and courteously with customers, maintaining professionalism in all interactions. Support security and accessibility standards (e.g., Section 508, NIST, FedRAMP). Participate in daily operational meetings, status reviews, and service improvement initiatives. Education and Experience: Required: Associate's Degree in Information Technology, Computer Science, or a related field. 2-6 years of hands-on IT service desk or Tier II support experience in enterprise or federal environments. Experience using ServiceNow (or equivalent ITSM platform). Proficiency in troubleshooting Microsoft 365, Active Directory, Windows OS, and remote access solutions (VPN). Strong communication, documentation, and problem-solving skills. Preferred: ITIL v4 Foundation or HDI Customer Service Representative certification. Familiarity with AWS Connect, Splunk, or similar monitoring tools. Experience developing or maintaining standard operating procedures and knowledge base content. Prior experience in performance-based or compliance-driven IT support environments. STS is committed to equal employment opportunity. STS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination, harassment, and retaliation of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, marital status, family responsibilities, matriculation, personal appearance, political affiliation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. --- Applicants may request removal from our applicant database, or specific information about how the data is used by contacting ******************************.
    $46k-81k yearly est. 23d ago
  • Vice President, Software Engineering (Back-End)

    Galaxy Group 3.4company rating

    Remote job

    Who We Are: Galaxy is a global leader in digital assets and data center infrastructure, delivering solutions that accelerate progress in finance and artificial intelligence. We believe that blockchain and digital asset innovation will transform how value moves through the world - and we're building the products and services to make that future a reality. Our institutional digital assets platform spans trading, investment banking, asset management, staking, self-custody, and tokenization technology. We also invest in and operate cutting-edge data center infrastructure to power AI and high-performance computing, addressing the growing demand for scalable energy and compute in the U.S. We work at the intersection of finance and technology, helping institutions, startups, and developers navigate a digitally native economy. Led by CEO and Founder Michael Novogratz, our team blends deep crypto expertise with institutional experience and a shared commitment to shaping the future of Web3 and AI. Galaxy is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia. To learn more about our businesses and products, visit *************** What We Value: We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be. Seek Excellence. Be Selective To Be Effective. Be Highly Aligned, Loosely Coupled. Disagree Transparently. Encourage Independent Decision-Making. Build Dream Teams. Who You Are: A collaborative and experienced back-end engineer with 6+ years of hands-on development in Go, specializing in building scalable, secure systems. You're comfortable designing and maintaining gRPC microservices, and you have a solid grasp of containerization, cloud platforms, and DevOps practices. You work well with others to solve complex problems, contribute to system design, and ensure smooth, reliable operations. You're proactive in learning and applying new technologies to enhance performance and efficiency. The role requires up to 25% travel onsite, based on business needs. What You'll Do: Design and maintain large-scale back-end systems using Go (Golang) Implement and optimize microservices using gRPC and Protocol Buffers Build and manage containerized services and infrastructure (Docker, Kubernetes) Ensure security compliance and best practices in back-end development Work with cross-functional teams to resolve infrastructure and system issues Monitor performance, reliability, and security of back-end services Document system architecture, design, and deployment processes Develop and support automation for back-end workflows Contribute to technical decision-making and system design Stay informed on industry trends and apply them to improve systems What We're Looking For: 6+ years of experience in back-end development, with a focus on Go (Golang) Strong knowledge of gRPC and Protocol Buffers Experience with containerization (Docker, Kubernetes) and cloud environments (AWS, Azure, GCP) Good understanding of network protocols and system security Familiarity with Envoy or similar service mesh tools Proficient in scripting (Python, Bash, etc.) Experience with CI/CD and DevOps practices Strong problem-solving and analytical skills Familiarity with version control (Git) Excellent communication and collaboration skills Bonus Points: Experience with observability tools (Prometheus, Grafana, Jaeger) Background in distributed systems and fault-tolerant design Familiarity with agile methodologies (Scrum, Kanban) What We Offer: Competitive base salary and discretionary bonus Flexible Time Off (i.e. unlimited paid vacation days) Company paid Holidays (11) Company paid sick leave Company-paid health and protective benefits for employees, partners, and other dependents 3% 401(k) company contribution Generous paid Parental Leave Free virtual coaching and counseling sessions through Headspace Opportunities to learn about the Crypto industry Free daily snacks in-office Smart, entrepreneurial, and fun colleagues Employee Resource Groups Apply now and join us on our mission to engineer a new economic paradigm. Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances. We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact ******************.
    $110k-164k yearly est. Auto-Apply 1d ago
  • VP, Protocol Engineer (Validators)

    Galaxy Group 3.4company rating

    Remote job

    Who We Are: Galaxy is a global leader in digital assets and data center infrastructure, delivering solutions that accelerate progress in finance and artificial intelligence. We believe that blockchain and digital asset innovation will transform how value moves through the world - and we're building the products and services to make that future a reality. Our institutional digital assets platform spans trading, investment banking, asset management, staking, self-custody, and tokenization technology. We also invest in and operate cutting-edge data center infrastructure to power AI and high-performance computing, addressing the growing demand for scalable energy and compute in the U.S. We work at the intersection of finance and technology, helping institutions, startups, and developers navigate a digitally native economy. Led by CEO and Founder Michael Novogratz, our team blends deep crypto expertise with institutional experience and a shared commitment to shaping the future of Web3 and AI. Galaxy is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia. To learn more about our businesses and products, visit *************** What We Value: We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be. Seek Excellence. Be Selective To Be Effective. Be Highly Aligned, Loosely Coupled. Disagree Transparently. Encourage Independent Decision-Making. Build Dream Teams. Who You Are: The Blockchain Engineering Team is responsible for deploying, securing, and optimizing validator infrastructure across multiple blockchain networks. Specializing in launching and maintaining validators, we ensure high availability, security, and performance to support decentralized networks. As part of this team, you will design, deploy, and manage validator nodes, enhance automation workflows, monitor network performance, and implement robust security measures. The team collaborates closely with blockchain protocols, foundations, staking providers, and infrastructure partners to ensure seamless validator operations. What You'll Do: Design, build, and maintain highly available, scalable, and secure infrastructure and systems related to our blockchain participation and custody offerings. Collaborate with cross-functional teams to identify and implement improvements in infrastructure, monitoring, system automation, and incident response. Identify & implement solutions for your domain where process, automation or tooling can significantly improve our ability to operate our infrastructure. Develop a present and forward looking view into what's happening in each part of your domain and how it applies to the business. Establish and communicate views that inform leadership and organizational strategy. Continuously research and stay up-to-date with emerging trends in the web3/blockchain space. Identify, scope and build on new product opportunities that may bring value to the business Debug complex distributed blockchains and protocols to improve our participation. Implement monitoring, observability tools and best practices to ensure the health, performance, and stability of our blockchain infrastructure. Participate in and make improvements to, domain specific on-call rotations to ensure the continued reliability and uptime of our services. Work through others, to develop and maintain automation scripts and tools to streamline deployment, scaling, and recovery processes. What We're Looking For: You are an experienced Protocol, DevOps or SRE Engineer with; Prior software engineering or application development experience in modern programming language (.Net, Go, Rust, C/C++, Java, etc.) Ability to script in a high-level scripting language like Python, Perl or bash coupled with an ability to identify human processes that can be scripted and automated. Demonstrated experience working with blockchain infrastructure or strong knowledge of the blockchain domain (proof-of-stake consensus, web3, rpc, etc) Deep familiarity with compute-infrastructure systems, tooling, observability, debugging strategies along with research aptitude and a desire to never repeat the same problem twice. Troubleshooting expertise of complex application flows which span multiple systems along with an ability to identify server, network, and application issues and apply measurable remediations. Working knowledge of Linux systems, system performance optimization and command line tooling. Expertise in cloud platforms (AWS, Azure, GCP) and virtualization technologies (VMWare, KVM, Docker or similar). Hands-on experience with monitoring and observability tools (Prometheus, Grafana, ELK Stack, Datadog, LogDNA, etc.) Conceptual knowledge of security best practices, including encryption, access control, and network security (firewalls, traffic filtering). Strong written and verbal communication skills with an ability to distill information to both technical and non-technical audiences. Strong problem solving skills and ability to identify problems, determine their root cause, and see them through to solution. Bonus Points: 4+ years of software engineering experience. Hands on experience operating Solana, Ethereum or similar validation infrastructure (or RPC). Experience with Kubernetes, or similar compute orchestration systems and a familiarity with container orchestration. Skill in defining infrastructure as code with Terraform or other infrastructure orchestration tooling. Experience participating in or reading/parsing on-chain activity. Ability to build backend services in addition to infrastructure. What We Offer: Competitive base salary and discretionary bonus Competitive paid time off Company-paid health and protective benefits for employees and their eligible dependents Free virtual coaching sessions through Headspace Free daily snacks in-office Opportunities to learn about the Crypto industry Smart, entrepreneurial, and fun colleagues *Benefits may vary depending on location. Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances. We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact ******************.
    $89k-156k yearly est. Auto-Apply 1d ago
  • Vice President, Network Engineer

    Galaxy Group 3.4company rating

    Remote job

    Who We Are: Galaxy is a global leader in digital assets and data center infrastructure, delivering solutions that accelerate progress in finance and artificial intelligence. We believe that blockchain and digital asset innovation will transform how value moves through the world - and we're building the products and services to make that future a reality. Our institutional digital assets platform spans trading, investment banking, asset management, staking, self-custody, and tokenization technology. We also invest in and operate cutting-edge data center infrastructure to power AI and high-performance computing, addressing the growing demand for scalable energy and compute in the U.S. We work at the intersection of finance and technology, helping institutions, startups, and developers navigate a digitally native economy. Led by CEO and Founder Michael Novogratz, our team blends deep crypto expertise with institutional experience and a shared commitment to shaping the future of Web3 and AI. Galaxy is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia. To learn more about our businesses and products, visit *************** What We Value: We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be. Seek Excellence. Be Selective To Be Effective. Be Highly Aligned, Loosely Coupled. Disagree Transparently. Encourage Independent Decision-Making. Build Dream Teams. Who You Are: A team focused engineer with experience building large scale systems. You have extensive experience with spine and leaf networks, automation, and design experience. What You'll Do: Designing and maintaining a highly available EVPN-VXLAN spine and leaf network. Implementing a micro-segmented network security posture. Design and implement a monitoring system that will include a dark fiber network. Design and implement an Infrastructure as Code methodology around networking components. Design and maintain perimeter networking devices in a highly secure posture. Mentor junior network engineers. What We're Looking For: Experience managing Juniper network devices. Experience with Juniper Apstra and Mist. Extensive experience with BGP. Experience with Terraform for network provisioning. Experience with Palo-Alto firewalls. Strong knowledge of Linux operating systems (e.g., RHEL, CentOS, Ubuntu). Understanding of security best practices, including access controls, encryption, and vulnerability management. Familiarity with cloud providers (AWS, Azure, GCP) and containerization (Docker, Containerd). Strong scripting skills in languages like Python, Bash, or Perl. Excellent problem-solving and analytical skills. Experience with version control systems (Git, SVN). Strong communication and collaboration skills. Bonus Points: Familiarity with agile development methodologies (Scrum, Kanban). Experience with continuous integration and continuous deployment (CI/CD) pipelines. What We Offer: Competitive base salary and discretionary bonus Flexible Time Off (i.e. unlimited paid vacation days) Company paid Holidays (11) Company paid sick leave Company-paid health and protective benefits for employees, partners, and other dependents 3% 401(k) company contribution Generous paid Parental Leave Free virtual coaching and counseling sessions through Headspace Opportunities to learn about the Crypto industry Free daily snacks in-office Smart, entrepreneurial, and fun colleagues Employee Resource Groups Apply now and join us on our mission to engineer a new economic paradigm. Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances. We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact ******************.
    $89k-156k yearly est. Auto-Apply 1d ago
  • Vice President, Site Reliability Engineer (Automation & Network Focus)

    Galaxy Group 3.4company rating

    Remote job

    Who We Are: Galaxy is a global leader in digital assets and data center infrastructure, delivering solutions that accelerate progress in finance and artificial intelligence. We believe that blockchain and digital asset innovation will transform how value moves through the world - and we're building the products and services to make that future a reality. Our institutional digital assets platform spans trading, investment banking, asset management, staking, self-custody, and tokenization technology. We also invest in and operate cutting-edge data center infrastructure to power AI and high-performance computing, addressing the growing demand for scalable energy and compute in the U.S. We work at the intersection of finance and technology, helping institutions, startups, and developers navigate a digitally native economy. Led by CEO and Founder Michael Novogratz, our team blends deep crypto expertise with institutional experience and a shared commitment to shaping the future of Web3 and AI. Galaxy is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia. To learn more about our businesses and products, visit *************** What We Value: We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be. Seek Excellence. Be Selective To Be Effective. Be Highly Aligned, Loosely Coupled. Disagree Transparently. Encourage Independent Decision-Making. Build Dream Teams. Who You Are: A team focused engineer with experience building large scale systems. You have extensive experience with hypervisors, software infrastructure and automation. What You'll Do: Design, implement, and maintain large-scale Linux infrastructure, including servers, clusters, and cloud environments Develop and maintain automation scripts using tools like Ansible, Puppet, or SaltStack to streamline system provisioning, configuration, and deployment Configure and manage network devices, such as routers, switches, and firewalls, using various protocols (e.g., OSPF, BGP, VLANs) Ensure security compliance by implementing and maintaining security best practices, including access controls, encryption, and vulnerability management Collaborate with cross-functional teams to troubleshoot and resolve complex infrastructure issues Monitor system performance, capacity, and security using tools like Prometheus, Grafana, and ELK Stack Develop and maintain documentation on system architecture, configuration, and troubleshooting procedures Participate in on-call rotations and provide 24/7 support for critical infrastructure issues Stay up-to-date with industry trends, new technologies, and emerging threats, applying this knowledge to continuously improve our infrastructure and security posture What We're Looking For: 5+ years of experience in Linux system administration, with a focus on automation and network configuration Strong knowledge of Linux operating systems (e.g., RHEL, CentOS, Ubuntu) Proficiency in one or more automation tools (Ansible, Puppet, SaltStack) Experience with network configuration and management, including protocols (OSPF, BGP, VLANs) and devices (routers, switches, firewalls) Understanding of security best practices, including access controls, encryption, and vulnerability management Familiarity with cloud providers (AWS, Azure, GCP) and containerization (Docker, Kubernetes) Strong scripting skills in languages like Python, Bash, or Perl Excellent problem-solving and analytical skills Experience with version control systems (Git, SVN) Strong communication and collaboration skills Bonus Points: Familiarity with agile development methodologies (Scrum, Kanban) Experience with continuous integration and continuous deployment (CI/CD) pipelines What We Offer: Competitive base salary and discretionary bonus Flexible Time Off (i.e. unlimited paid vacation days) Company paid Holidays (11) Company paid sick leave Company-paid health and protective benefits for employees, partners, and other dependents 3% 401(k) company contribution Generous paid Parental Leave Free virtual coaching and counseling sessions through Headspace Opportunities to learn about the Crypto industry Free daily snacks in-office Smart, entrepreneurial, and fun colleagues Employee Resource Groups Apply now and join us on our mission to engineer a new economic paradigm. Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances. We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact ******************.
    $89k-156k yearly est. Auto-Apply 1d ago

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