The Summit Federal Credit Union jobs in Rochester, NY

STATUS: Full Time /Non-Exempt REPORTS TO: Chief Engagement Officer HOURS: 37.50 hours per week COMPENSATION: The starting wage for this position is expected to be $25.00-$30.00 per hour. The actual hourly rate will be determined based on experience and other-job related factors, consistent with applicable law. SCHEDULE: Monday through Friday 8:30am-5:00pm Position Summary The Executive Assistant provides high level professional administrative support to the credit union's Senior Leadership Team including a wide range of duties that must be handled with the utmost confidentiality and discretion. This role is responsible for coordinating logistics for Management Team and Committee meetings, as well as some Board Committee meetings. Additionally, the Executive Assistant is a co-administrator for the Board/Volunteer communication portal and prepares reports, minutes, correspondence, spreadsheets, and other communications. The Executive Assistant will act as the primary back-up for the receptionist. The ideal candidate is highly organized, discreet, proactive, and capable of managing multiple priorities in a fast-paced environment. The incumbent must perform all responsibilities in a manner that serves The Summit's Mission and upholds the credit union's values. This position is 100% “in the office.” Essential Duties/Responsibilities The Executive Assistant must be capable of performing the following essential duties and responsibilities, with or without reasonable accommodation: Provides general administrative support to assist the Senior Leadership Team with workflow such as preparing copies, faxes and other general correspondence, distributing/opening mail, coordinating package deliveries, ensuring an adequate supply of office supplies, coordinating appointments, preparing reports, organizing shared digital files, assisting with booking travel arrangements and processing expense reports. Coordinates logistics for Board Committee and Management Committee (ie: ALM) meetings, as well as for Staff and Management Team meetings/events including scheduling, materials, refreshments, and IT support. Assembles documents and reports for the Management Reporting Package and/or Senior Leadership Team. Reports may include, but not be limited to, direct loan rate sheets, certificate rate sheets, incentive reports, dealer reports, ALM reports, etc. Assembles documents for Committee Meetings included but not limited to the Supervisory Committee and ALM, Risk, and Info Security committee meetings. This includes formatting, editing or organizing documents, preparing reports and distributing/posting these materials, as well as preparing first drafts of meeting minutes for some committee meetings. Organizes, tracks and distributes guest tickets to Credit Union sponsored sporting events (i.e. Buffalo Bills, etc.), select employee events, and other sponsorship or business events, as needed. Coordinates with management, vendors, catering and employees. Updates the certificate rate hotline weekly. Acts as the primary back up for receptionist to ensure full coverage in the lobby. Other Responsibilities As back up, in the event the Assistant to the President is unavailable or away from the office, acts as interface with and provides support to the Board of Directors. Responsible for coordination of projects and other duties as assigned. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Qualifications and Skills Education & Experience: Associate's degree (Business Administration, Communications, or related field) and a minimum of 3 years of experience supporting executives in a corporate environment, or the equivalent combination of education and experience. Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). Experience providing support to multiple individuals. Experience with board relations communications preferred. Familiarity with OnBoard or similar board management software is a plus. Knowledge/Skills/Abilities (including Technical & Systems/Equipment Proficiencies) Exceptional level of discretion and professionalism in handling confidential information. Exceptional organization and time management skills to ensure greatest efficiency Excellent oral and written communication skills Ability to work with minimal supervision and strong attention to details Ability to communicate effectively with all stakeholders including members, co-workers, vendors, Board of Directors and member companies in a courteous and professional manner Ability to manage multiple tasks Physical Requirements Lifting (5-10 pounds) Standing/Sitting extended periods of time, while working in front of computer monitor Typing / Data Entry Professional Office Environment Overhead Lighting Training and Compliance Requirements Subject to the compliance requirements of all related federal regulations, including but not limited to; the Bank Secrecy Act (BSA), Anti Money Laundering (AML), Information Security and Privacy policies and procedures. Employees complete annual BSA, AML, Information Security, Privacy and other job-related training requirements as established by the Summit and within deadlines.

Hours: 40 Schedule: Monday - Friday branch hours with Saturdays when needed. Must be flexible to meet current and future business needs. The position will be responsible for the Genesee/Wyoming area covering the Warsaw financial center and Batavia Branch. Comprehensive Benefits: ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others. Pay and Incentive Plan: Pay Range: $37.19 - $46.88 Position pays forgivable draw plus eligibility to participate in incentive program to be discussed at interview. In addition, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success. Purpose: A Financial Consultant II is accountable for developing and delivering financial advice through a specified branch based territory and existing client roster for retention and wallet share growth. The position is responsible for planning and analysis of client situation(s) and developing , implementing, and holding reviews on comprehensive wealth management strategies for clients based on their unique financial priorities. Focus on providing guidance and advice to upscale and high net worth clients to assist in meeting client goals through all life stages. Grow existing client relationships by identifying opportunities for additional services and collaborating with internal subject matter experts. Mentor FC1 and FSR when placed in covering branches and proactively move clients to correct service model standard. Accountabilities: Business development and client relationship building Deliver comprehensive value proposition - Effectively communicate the full scope of our financial planning services to prospects, highlighting how our use of confidential client profiles, modeling software, risk management tools, and financial planning software helps them achieve their financial goals Develop and present customized financial planning scenarios to both clients and prospects, showcasing the impact of various strategies on their financial health and encouraging informed decision-making Regularly educate and inform clients on relevant topics such as market outlooks and legislative changes that might affect their financial health Successfully implement client financial plans by leveraging a diverse range of resources, including non-deposit investment and insurance products, trust services, financial planning specialists, money managers, and advanced planning groups, to deliver a superior client experience Achieve assigned investment, insurance, and advisory growth goals with focus on client retention and growing client relationships Monitor client progress through strategy sessions and make recommendations for any strategy adjustment to the plan based on client life events Host a minimum annual client strategy sessions, either in person, virtually, or at location of client's choice utilizing planning software for sessions Adhere to client service model of responding to clients within one day with accessibility to email and systems during non branch hours Cultivate and maintain productive working rapport with credit union personnel on all levels Build and strengthen relationship with branch peers to identify opportunity to assist members with their goals and priorities with assigned branch territory Assist with education on value of meeting with wealth team by attending branch meetings, running wealth huddles Serve as subject matter expertise Collaborate with Branch Manager to develop plan and outline specific actions and efforts for achieving sales and referral goals Mentor licensed Bankers and FC1 within assigned market Personal and professional development Master tools and technology (financial planning, account opening/maintenance, client relationship management software) Maintain industry education and work toward advanced designations (CFP, ChFC) Maintain excellent compliance and operational standards. Understand and adhere to all internal written supervisory principals Comply with all NYS Insurance Department FINRA, SEC, standards and regulations Timely completion of all required regulatory continuing education Proficiency with all paperwork and processes Qualifications: Bachelor's degree or 4 years of equivalent directly related experience Minimum of 6 years directly related experience Series 7, 63, 65 (or 66), Life and Accident and Health Insurance Licenses (or qualify for NYS waiver) Must have experience in providing planning and implementing strategies (software and product solution expertise) Strong Knowledge of investment and insurance products Applied knowledge of FINRA, MSRB, and State Insurance rules and regulations, and new developments pertaining to the securities industry which specifically affect relationships between salespeople and customers (Best interest standard) Demonstrates alignment with ESL's Core Values, mission, vision, and purpose to help our community thrive and prosper Preferred Qualifications: CFP, ChFC Experience in financial service area (registered with Broker Dealer or Registered Investment Advisory Firm) We're committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010. 225 Chestnut Street * Rochester, New York 14604 * ************ * ************ Securities and advisory services are offered through LPL Financial (LPL), a registered investment advisor and broker-dealer (member FINRA/SIPC). Insurance products may be offered through LPL or its licensed affiliates or ESL Investment Services, LLC. ESL Investment Services, LLC, member FINRA/SIPC, provides referrals to LPL and its affiliates. Neither ESL Investment Services, LLC, a subsidiary of ESL Federal Credit Union, nor ESL Federal Credit Union are affiliated with LPL or its affiliates. ESL Federal Credit Union is not registered as a broker-dealer or investment advisor. Products and services are offered through LPL or its affiliates by LPL registered representatives doing business as ESL Investment Services. Representatives are dually registered with ESL Investment Services, LLC and LPL and may also be employees of ESL Federal Credit Union. Securities and insurance offered through LPL or its affiliates are: The investment products sold through LPL Financial are not insured ESL Federal Credit Union deposits and are not NCUA insured. These products are not obligations of or guaranteed by ESL Federal Credit Union or any government agency. The value of the investment may fluctuate, the return on the investment is not guaranteed, and loss of principal is possible. #LI-JF1

Hours: 40 Schedule: Monday - Saturday with one day off during the week for working a Saturday. Must be flexible to meet current and future business needs. Monday 8:00 a.m. - 5:30 p.m., Tuesday 8:30 a.m. - 4:30 p.m., Wednesday 8:30a.m. - 4:30 p.m., Thursday 8:30 a.m. - 5:30 p.m., Friday 8:15 a.m. - 6:30 p.m., Saturday 8:30 a.m. - 2:00p.m. Pay: $31.11 per hr. Belong to something bigger At ESL, we have a greater purpose and so do you. It's more than a job, it's your unique journey. Your Journey Begins Here ESL is seeking for a Financial Service Representative at our Mt. Read office which supports the financial needs of this growing community. The position has a dual role, one as an already licensed representative holding FINRA Securities Industry Essentials, FINRA Series 6, FINRA Series 63 and NY State Insurance License, to provide guidance and financial planning advice with investment and insurance solutions, and the other role as a relationship banker supporting all 3 lines of business (Retail, Business and Wealth) creating financial wellness to our community. The Mt. Read office has been identified as one of ESL's leading markets for wealth opportunities. In this role you will work closely with ESL's wealth management team to share best practices and foster career growth. ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others. What You Bring With You: Qualifications: Bachelor's Degree or 4 years of directly related experience. In lieu of degree, directly related experience should include: 4 years of successful progressive sales experience in the services or comparable industry. Will consider a combination of education and experience. FINRA Securities Industry Essentials Exam required (may have been grandfathered in) FINRA Series 6 or Series 6 top off license is required. FINRA Series 63 license required (Series 66 will meet this requirement) NY State Insurance License is preferred. If not licensed, achieve license within six months of hire. High proficiency in building customer and peer relationships Strong analytical, critical thinking, problem solving and decision making abilities Excellent written and verbal communication skills Effective time management skills Proficient in the use of Microsoft Office applications Demonstrates a high degree of flexibility in support of customer needs Prior experience in or knowledge of the financial services industry which may include the understanding of product offerings and solutions, market terminology and ability to explain options to prospects and clients Previous experience with processes and paperwork to ensure efficiencies within the financial services industry Ability to build rapport with diverse member base within the community Demonstrates alignment with ESL's Core Values, mission, vision, and Purpose to help our community thrive and prosper. We're committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010. 225 Chestnut Street * Rochester, New York 14604 * ************ * ************ Securities and advisory services are offered through LPL Financial (LPL), a registered investment advisor and broker-dealer (member FINRA/SIPC). Insurance products may be offered through LPL or its licensed affiliates or ESL Investment Services, LLC. ESL Investment Services, LLC, member FINRA/SIPC, provides referrals to LPL and its affiliates. Neither ESL Investment Services, LLC, a subsidiary of ESL Federal Credit Union, nor ESL Federal Credit Union are affiliated with LPL or its affiliates. ESL Federal Credit Union is not registered as a broker-dealer or investment advisor. Products and services are offered through LPL or its affiliates by LPL registered representatives doing business as ESL Investment Services. Representatives are dually registered with ESL Investment Services, LLC and LPL and may also be employees of ESL Federal Credit Union. Securities and insurance offered through LPL or its affiliates are: The investment products sold through LPL Financial are not insured ESL Federal Credit Union deposits and are not NCUA insured. These products are not obligations of or guaranteed by ESL Federal Credit Union or any government agency. The value of the investment may fluctuate, the return on the investment is not guaranteed, and loss of principal is possible. #LI-JF1

40 hours/week The contact center is open Monday - Saturday. Weekdays 7:00 a.m. - 7:00 p.m. and Saturdays 8:30 a.m. - 2:00 p.m. Schedule: This position offers a set schedule, Monday - Saturday with a day off during the week, and every Sunday off. It is a hybrid role that is remote eligible for up to 50% of the time if all performance expectations are consistently being met. Must be flexible to meet current and future business needs. Comprehensive Benefits: ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others. Pay and Incentive Plan: $22.02/hr with opportunity to advance to a level II In addition to competitive pay and benefits, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success. Join us to be part of a team that values you and invests in your growth! Purpose of Position: This position is accountable for helping customers via a phone channel, assisting with account reviews, transaction processing, and customer profile maintenance. Telebanker I employees identify and recommend products and services to help customers address financial needs in a referral capacity. This position also promotes and provides support of ESL's digital channel features, including general site navigation, money movement guidance, and digital banking password resets. Accountabilities: Employee Experience: Telebanker I employees are focused on foundational skill development, and sharing feedback to surface actionable improvement opportunities for an enhanced customer and employee experience. Active participation in Voluncare Model ESL's core values Engages in continuous self-development Openly accepts feedback to improve performance, and offers feedback for an improved experience Is engaged in coaching activities Consistent reliability and dependability in fulfilling job responsibilities Customer Experience: Telebanker I employees are focused on the consistent use of approved behaviors to insure that customer experience align with standards. Recommend and refer products and services to help customers increase their convenience and achieve their financial goals Accuracy in transaction processing Adhere to Contact Center Call Center Standards for call handling Adhere to work schedule Accurately process customer transactions and provide appropriate recommendations to customers who may need guidance in identifying the best solution to meet needs. Support the Voice of Customer process by documenting customer feedback in the VOC database Operational Excellence: Telebanker I employees understand the need for referencing system tools, support lines, leadership, and procedures to insure accuracy in the information they provide to customers, and the transactions and maintenance activities they process. Accuracy in transaction processing Effective use of system tools to problem solve Transitioning call to Telebanker II when call complexity exceeds scope of role Financial Impact: Telebanker I employees learn about products and services, and use their product knowledge to recommend products and services that benefit the customer. Accuracy in transaction processing Act as the first line of defense against fraud and scams which place customer account security at risk. Strict adherence to verification processes for authenticating customer identities, verifying transactions, and confirming sensitive information to prevent fraudulent activities Deliver information to customers on identifying and preventing fraud. Sensitivity to unusual behavior, inconsistencies in information provided, or requests for sensitive information Escalate issues to higher authorities when necessary Qualifications High School diploma or High School equivalency diploma required Min 1yr customer service and/or sales experience in a retail/sales environment Comfortable working with a variety of computer applications Effective verbal communication skills Ability to identify opportunities to deepen customer relationships Ability to maintain poise and professionalism under pressure Prior banking experience preferred Demonstrate alignment with ESL's Core Values, mission, vision, and Purpose to help our community thrive and prosper We're committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010. #LI-KM1 #LI-Hybrid

Hours: 40 Schedule: This position is hybrid and remote eligible for up to 40% of the time. The office location for this position is at ESL Corporate Headquarters in Rochester, NY. Hours are Monday - Friday 8:00 a.m. - 5:00 p.m. Must remain flexible to meet current and future business needs. Pay: Starting Salary: $160,500 Pay Range: $141,788 - $178,747 This position includes eligibility to participate in incentive program to be discussed at interview Purpose of Position: Accountable for the generation of new commercial banking relationships along with management responsibilities of a portfolio of all types of C&I customers including the more complex relationships. Achieve individual sales goals and expand existing relationships through outbound sales calling efforts and networking within the business community. Actively refer to other lines of business across the organization as appropriate. Accountabilities: Ensure Business Development and Sales Objectives are met in compliance with established assignments and ESL policies and procedures Actively prospects through disciplined external calling efforts. Focus on companies with revenues in excess of $5 million with an emphasis on larger companies. New business development loan production goals in the range of $15-20 million annually. Actively network through internal and external business events. Actively manage the assigned portfolio to ensure retention and expansion of relationships. Identify and assess credit opportunities using established ESL underwriting standards and closing requirements. Document activities in Nextgen Proactively manage the assigned portfolio to ensure retention and expansion of relationships. Portfolios likely to exceed $60 million and include some larger, more complex relationships. Ensure annual credit reviews are completed on a timely basis. Adhere to member focused Customer Experience Service Standards. Actively engage in personal and professional development. Qualifications: Bachelor's degree or 4 years of equivalent directly related experience and training in aspects of Commercial Banking Bachelor's degree preferred Minimum 7 years of progressively responsible commercial lending experience, including financial analysis and underwriting, with a minimum of 4 years in a relationship management capacity. Extensive knowledge of commercial credit and noncredit products including SBA products and programs. Highly developed time management, leadership and time management skills Excellent analytical, planning, communication, negotiation and interpersonal skills Effective PC skills in Word, Excel and PowerPoint Demonstrates alignment with ESL's Core Values, mission, vision, and Purpose to help our community thrive and prosper We're committed to diversity, equity, and inclusion. ESL recognizes the importance of a culture that embraces diversity and values individual differences. We are committed to cultivating a diverse workforce at all levels that mirrors the communities we serve. We welcome applications from people with diverse perspectives and backgrounds. We strive to create an inclusive, respectful and equitable environment, which makes ESL a great place to work! #LI-JF1 #LI-Hybrid

is not eligible for employer visa sponsorship. Hours: 40 Schedule: This position is hybrid and remote eligible for up to 40% of the time. The office location for this position is at ESL Corporate Headquarters in Rochester, NY. Hours are Monday - Friday 8:00 a.m. - 5:00 p.m. Must be flexible to meet current and future business needs. Comprehensive Benefits: ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others. Pay and Incentive Plan: Starting salary: $127,763 Salary Range: $113,031.52 - $142,495.44 In addition to competitive pay and benefits, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success. Join us to be part of our success and growth! Purpose of Position: The Solutions Architect is responsible for designing solutions that will deliver on the strategic initiatives in a way that is scalable, secure and aligns with our enterprise architecture. This role delivers solutions that enable key capabilities across the organization. It plays a critical role in enabling capability delivery while maintaining architectural integrity and business alignment. Principle Responsibilities/Accountabilities: Solution Design & Delivery Alignment Design end-to-end solutions delivering business needs while maintaining our enterprise architecture standards and approved patterns. Collaborate with product owners, delivery teams, developers, data architects and infrastructure to ensure solution feasibility. Ensure use of modularity and reuse of APIs, integrations and services. Decompose business problems into logical architecture components and capabilities. Create solution architecture documents, diagrams and integration specifications. Business Collaboration & Capability Alignment Ensure technology solutions align with business capabilities and value streams in collaboration with stakeholders. Map solutions to the business capability model Assist in developing the domain architecture components Collaborate with business systems analysts and process team for requirements Participate in discovery workshops, capability planning and vendor evaluations. Support domain owners and product teams in capability centered design discussions. Architecture Standards and Governance Promote consistency and compliance with architecture standards and guidelines. Present solutions for review and participate in architecture review. Contribute to reference architecture definitions and reusable design patterns. Evaluate technical debt risk and recommend modernization options. Mentor IT staff in best practices and architectural thinking. Qualifications: Bachelor's degree required Minimum of 5 years experience designing solutions in IT Knowledge of enterprise architecture frameworks Deep understanding of API design and integration patterns Familiarity with cloud platforms Strong analytical skills Proven leadership and the ability to collaborate with all levels of the organization Excellent communication and interpersonal skills Demonstrates alignment with ESL's Core Values, mission, vision, and Purpose to help our community thrive and prosper We're committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010. #LI-KS1

Hours: 40 Schedule: This position works remotely with access to the ESL Corporate Headquarters located in Rochester, NY. Expectation to hold in-person meetings with clients in corporate office or branch locations as needed. Hours are Monday - Friday 8:00 a.m. - 5:00 p.m. Must remain flexible to meet current and future business needs. Pay: Position pay is a $30,000 draw plus a tiered basis points incentive schedule to be discussed during interview. A transition pay package will be offered for an initial period of time. Purpose of Position: Accountable for development and maintenance of relationships outside of the credit union to increase mortgage volume. This position will take mortgage applications and assist members through the mortgage process. Works in conjunction with the Mortgage Team and third party stakeholders to ensure an expedient process. Accountabilities: Cultivate and develop relationships within the real estate community to increase volume of loan application within ESL policies and procedures • Promotes ESL within the community • Attend networking events • Engage in applicable community activities • Prospecting activities • Meet or exceed identified performance objectives in all related agreements • All activities to be consistent with credit union mission and purpose Accountable for delivering a superior customer experience to both the borrowers and their realtors through proficient understanding of product offering and industry practices enabling thorough and accurate residential real estate applications • Consults with applicants on various types of financing solutions • Proficient in understanding underwriting standards and compliance guidelines • Gathers applicable file documentation and completes required origination system entries • Accurate and timely updates in order to move the loan application through process • Ongoing communication through funding with focus on critical milestone dates • Consistently meets service level agreements Ensure internal customer satisfaction objectives are achieved through meeting operational standards and maintaining productive and positive relationships Participation of team activities, initiatives and other duties as assigned. • Provide leadership and guidance in mentoring staff across Mortgage Lending and the Front-Line on the overall sales and mortgage application process where applicable. Qualifications: Bachelor's degree or 4 additional years of equivalent experience in mortgage lending/real estate/real estate secured lending. A combination of equivalent education and experience may be considered as a Mortgage Originator, or in lieu of the previous experience; successful completion of the Mortgage Sales Development program. Minimum 2 years mortgage origination/sales experience with demonstrated success meeting monthly goals or successful completion of Mortgage Origination/Sales Development Program plus 1 year of origination experience. Willingness and ability to develop trusting Realtor and Centers of Influence (COI) partnerships Excellent communication and interpersonal skills Strong external sales and networking skills Detailed understanding of Government Sponsored Enterprise (GSE) requirements, Federal Housing Administration (FHA) and other real estate standards. Successfully registered as a Mortgage Loan Originator through ESL Must complete submission of application to the NMLS within the first week of employment and subsequently be successfully registered as a Mortgage Loan Originator through ESL We're committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010. #LI-KS1 #LI-Hybrid

Job Description Want to Submit a Resume? Perhaps our current openings are not a match for your qualifications. If so, you may submit your application and resume, as part of this career post, for consideration as future opportunities arise at The Summit Federal Credit Union, in the Rochester, Buffalo, and Syracuse Regions.* Opportunities Frequently Available (Part Time & Full Time) - Check Career Page for Current Openings Teller - Provides quality member service by working with members to process transactional needs. Using cross-selling techniques, Tellers uncover the needs of members and then refer or sell financial products and services that are best suited for each member. Member Service Specialist - Using cross-selling techniques Member Service Specialists (MSS) uncover the needs of members and provide them with information, in order to help members determine which products or services will best meet their needs. Then, the MSS assists members with accessing those resources. This is performed in person, as well as over the telephone. Member Service Center Representatives - Establishes and maintains a positive rapport with members, leading to loyal relationships with members. Member Service Center Representatives (MSCRs) accomplish this by listening and responding to members' requests. MSCRs receive most transaction requests via phone communications, as well as through email and postal mail correspondence. Using cross-selling techniques, MSCRs provide valuable information to members about the features and benefits of the products and services offered by The Summit. Future Opportunities That May Become Available - No Current Openings Accounting Branch Management Call Center Collections Compliance & Risk Management Consumer Lending Facilities Human Resources Indirect Lending Information Systems Information Technology Marketing and Business Development Member Technology Solutions Mortgage Training and Development * Please Note: All candidates must submit an application and resume in order to be considered for current and/or future career opportunities. Aside from branch roles, all other roles work from our Corporate Office located in Rochester, NY. EQUAL OPPORTUNITY EMPLOYER The Summit Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability.

Hours: 40 Schedule: Monday - Saturday with a day off during the week for working Saturday. Branch hours are Monday & Thursday 9:00 a.m. - 5:00 p.m., Tuesday & Wednesday 9:00 a.m. - 4:00 p.m., Friday 9:00 a.m. - 6:00 p.m., and Saturday 9:00 a.m. - 1:30 p.m. Must be flexible to meet current and future business needs. Comprehensive Benefits: ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others. Pay: $19.66 per hour In addition to competitive pay and benefits, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success. Join us to be part of our success and growth! Purpose of Position: This position is responsible to effectively and efficiently process customer transactions in a branch environment and refer customers that may need guidance in identifying the right financial solutions. This will lead to building long-term mutually beneficial relationships and support the achievement of business results. This position is also accountable to engage in supporting the key building blocks to ESL's success Accountabilities: * Process customer transactions effectively, efficiently and accurately * Meet transactions per FTE target * Meet balance accuracy standards * Participate in achieving team lead objectives. * Participate in efforts to achieve unit's customer and employee satisfaction targets as measured through loyalty and employee pulse survey scores. * Ensure compliance with Audit/Operational controls * Adhere to member focus processes and expectations * Participate in coaching processes to improve proficiency in Member Focused behaviors * Attend sales meetings, participate in sales activities to increase sales success * Use same member focus skills and behaviors to foster and meet internal customer satisfaction performance targets. Qualifications: * High School diploma or High School equivalency diploma required * 6-12 months teller experience preferred * Proficient in PC applications * Good verbal and written communications skills * People and team oriented * Prior sales experienced preferred * Maintains a high degree of flexibility in support of branch needs * Demonstrates alignment with ESL's Core Values, mission, vision, and Purpose to help our community thrive and prosper We're committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010. #LI-KZ1

Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Inspired by our colleagues, we are risk identifiers, challengers, influencers, and transformational leaders who drive impactful work for the enterprise. Capital One is seeking an energetic and self-motivated Audit Director to join its Commercial Bank Audit team. This key role is responsible for overseeing all facets of audit deliverables, with a specific focus on Capital One's Commercial Capital Markets, Swap Dealer, Treasury Management, and Lending portfolios as well as people leadership responsibilities. The Director will ensure adherence to internal policies, regulatory requirements, and industry best practices, identifying potential risks, assessing control effectiveness, and recommending improvements. Importantly, the Director will also be responsible for managing and leading a team of auditors that meets the bank's high bar for people leadership and culture Beyond audit execution, the Director will play a crucial role in the strategic development of the annual audit plan. This includes providing valuable input based on a comprehensive understanding of the commercial landscape, emerging risks, and business priorities, contributing to a proactive audit approach that adequately covers critical areas. A core responsibility of this role is ensuring the Audit team consistently maintains compliance with all organizational and professional ethical standards. This involves fostering a culture of integrity, objectivity, and independence within the team, and ensuring all audit activities are conducted in accordance with established guidelines and professional auditing standards. The Director will serve as a guardian of ethical conduct, upholding the highest standards of the profession. Responsibilities: Lead and/or execute operational related audits within Capital One, including the supervision of audit staff on related audit engagements. Proactively monitor the assigned audit universe for changing risks and needed updates. Lead continuous monitoring activities and updates to risk assessments, audit universe, and audit plan. Review engagement planning documentation and audit programs to ensure adequate coverage of risk and sufficient rationale for audit scope. Supervise and coordinate work assignments amongst audit team members. Provide timely feedback, on-the-job training and coaching to audit staff and direct reports. Establish and maintain good relationships with key business and audit partners. Leverage specialized knowledge and skills, providing management with insight into their area of subject-matter focus. Effectively represent internal audit at management meetings, internal forums, and to external organizations. Provide subject matter expertise to audit partners and ensure comprehensive audit coverage of owned risk domains. Assess relevance of audit findings, potential exposures, materiality, improving or deteriorating trends, and demonstrate awareness of big picture issues. Interpret business priorities, anticipate issues and obstacles, and apply to scope of role. Deliver appropriate, succinct and organized information, tailoring communication style to audience. Effectively review and compile relevant, material findings and recommendations into readable and concise audit reports. Communicate complex results and implications, incorporating different perspectives into deliverables. Manage timely and quality delivery of multiple tasks, including audits, projects, special assignments, and administrative activities. Self-prioritize and independently complete multiple tasks across the team and department. Demonstrate the ability to successfully meet deadlines. Here's what we're looking for in an ideal teammate: You are a critical thinker who seeks to understand the business and its control environment. You believe insight and objectivity are core elements to providing assurance on the effectiveness and efficiency of Capital One's governance, risk management, and internal control processes. You possess a relentless focus on quality and timeliness. You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking. You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit's value proposition. You're a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise. You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism. You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent. This role is hybrid meaning associates typically spend 3 days per week in-person at one of our offices listed on this job posting. Fridays are enterprise- wide virtual work days. Monday - Thursday are the in-person days available for associates to spend time together working in our beautifully-designed team areas. Basic Qualifications: Bachelor's degree or military experience At least 10 years of experience in auditing Commercial Banking lines of business (Lending, Capital Markets, Swap Dealer) At least 5 years of experience in banking or financial services At least 3 years of experience in people management At least 3 years of experience managing audit engagements Preferred Qualifications: Master's Degree in Accounting, Finance, Economics, or Business Administration Professional certification such as Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Chartered Financial Analyst (CFA) or a relevant certification. 12+ years of experience in internal auditing, first or second line or a combination 7+ years of experience in banking or financial services 7+ years of experience in leadership or supervisory roles 1+ years of experience performing data analysis in support of internal auditing At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Charlotte, NC: $181,800 - $207,500 for Audit Director Chicago, IL: $181,800 - $207,500 for Audit Director McLean, VA: $200,100 - $228,400 for Audit Director New York, NY: $218,300 - $249,100 for Audit Director Plano, TX: $181,800 - $207,500 for Audit Director Richmond, VA: $181,800 - $207,500 for Audit Director Riverwoods, IL: $181,800 - $207,500 for Audit Director Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Role This Product Manager would be leading a team dedicated to building out and expanding operational data infrastructure, integrating machine learning models into our ecosystem, and working closely with partner teams to enable smarter segmentation and decisioning. Scope includes working with Enterprise platforms to identify new technology, patterns and data sources, business partners to identify the highest leverage areas for expanding capabilities, and with risk management to ensure our process works seamlessly end to end. Capital One Product Framework In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment Basic Qualifications: At least 3 years of experience working in Product Management Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration Preferred Qualifications: Experience translating business strategy and analysis into consumer facing digital products At this time, Capital One will not sponsor a new applicant for employment authorization for this position The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $158,400 - $180,800 for Manager, Product Management New York, NY: $172,800 - $197,200 for Manager, Product Management Richmond, VA: $144,000 - $164,400 for Manager, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms? About the Team: As a Director of Technical Program Management (TPM) on Capital One's Enterprise Data team, you will execute on high priority enterprise level initiatives, influence across our organization and drive the implementation of Capital One's future API strategies. Specifically, you will be partnering closely with Product, Engineering, Machine Learning and Supplier Management teams to drive and own upcoming API goals end-to-end. This includes outlining business priorities, deep engagement on Product planning and defining milestones which are tied to annual OKRs & success metrics. This role will be responsible for big picture thinking, strategic direction, presenting to executive/senior stakeholders and holding engineering teams accountable for overarching delivery goals. Expect to lead high-impact projects, foster a culture of continuous improvement and play a pivotal role in shaping the future of data management within the organization. Our TPM Directors have: Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Exceptional communication and collaboration skills Excellent problem solving and influencing skills A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives Deep focus on execution, follow-through, accountability, and results Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners Basic Qualifications: At least 7 years of experience in technical program management Bachelor's degree Preferred Qualifications: 7+ years of experience designing and building data-intensive solutions using distributed computing 3+ years of experience building scope assessments for API platforms 3+ years of Machine Learning experience 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS 3+ years of experience building highly scalable mobile products & platforms 3+ years of experience with Agile delivery 3+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact Experience in building systems & solutions within a highly regulated environment Bachelor's degree in a related technical field (Computer Science, Software Engineering) MBA or Master's Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $226,000 - $257,900 for Director, Technical Program Management McLean, VA: $226,000 - $257,900 for Director, Technical Program Management New York, NY: $246,500 - $281,300 for Director, Technical Program Management Richmond, VA: $205,400 - $234,400 for Director, Technical Program Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Capital One is seeking an energetic, self-motivated Principal Auditor (Experienced Senior Auditor) interested in becoming part of our Audit team. As a member of the Audit team, the candidate will focus on audits of Second Line Risk Management (Enterprise Risk Management, Operational Risk Management, Third Party Risk Management, Business Continuity, Payment Risk, Network Conflict Risk) and the First Line Risk Offices. The role will also provide Subject Matter Expertise and advisory to other audit teams regarding risk management. Responsibilities: Lead small audits, or own completion of significant components of larger audits. Develop engagement planning documentation for assigned areas to communicate rationale for scoping decisions, and develop audit programs to ensure adequate coverage of risks. Design and execute appropriate audit procedures to verify the effectiveness of internal controls and/or the appropriateness of enterprise frameworks and requirements. Document audit processes and procedures, review and analyze evidence, and identify potential issues. Prepare clear, organized, and complete documentation to support work performed and conclusions reached. Independently gather facts to support issues and concerns, escalate to necessary groups, and help draft audit findings. Establish and maintain good client and team relations during engagements. Effectively communicate information and audit progress to team, clients and auditor-in-charge. Self prioritize and effectively plan your own work activities managing multiple priorities and tasks across the team to deliver quality results which may include issue validations, regulatory exam support, and/or other team initiatives. Proactively take on additional work to support the team when possible. Provide coaching, on-the-job training, and feedback to audit staff, including junior associates and recent hires. Here's what we're looking for in an ideal teammate: You are a critical thinker who seeks to understand the business and its control environment. You are able to navigate ambiguity, applying risk management principles to real life situations. You believe insight and objectivity are core elements to providing assurance on the effectiveness and efficiency of Capital One's governance, risk management, and internal control processes. You possess a relentless focus on quality and timeliness. You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking. You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit's value proposition. You're a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise. You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism. You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent. Basic Qualifications: Bachelor's Degree or military experience At least 3 years of experience in auditing, at least 3 years of experience in accounting, at least 3 years of experience in financial analysis, at least 3 years of experience in compliance, or a combination. Preferred Qualifications: 1+ year of experience in leading audits and performing in the role of auditor-in-charge 2+ years of experience in banking or in financial services 4+ years experience in internal audit or risk management (can be combined with Big Four external Audit experience) 1+ years of experience in performing data analysis in support of internal auditing Master's Degree in Accounting, Master's Degree in Finance or Master of Business Administration Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or relevant certification At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is hybrid meaning associates will spend 3 days per week in-person at one of our offices listed on this job posting. Fridays are enterprise- wide virtual work days. Monday, Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Charlotte, NC: $106,700 - $121,700 for Principal Auditor Chicago, IL: $106,700 - $121,700 for Principal Auditor McLean, VA: $117,300 - $133,900 for Principal Auditor New York, NY: $128,000 - $146,100 for Principal Auditor Plano, TX: $106,700 - $121,700 for Principal Auditor Richmond, VA: $106,700 - $121,700 for Principal Auditor Riverwoods, IL: $106,700 - $121,700 for Principal Auditor Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

STATUS: Full Time / Non-Exempt REPORTS TO: Branch Manager COMPENSATION: The starting hourly wage for this position is expected to be between $28.00-30.00 per hour. The actual hourly wage will be determined based on experience and other-job related factors, consistent with applicable law. HOURS: 37.50 hours per week SCHEDULE: Monday 8:30 - 4:30 / Tuesday 8:30 - 4:30 / Wednesday 9:30 - 4:30 / Thursday 8:30 - 5:30 / Friday 8:30 - 6:30 / Saturday 8:30 - 1:30* *This position will be required to support Saturday coverage as needed. Position Overview The Senior Branch Associate (SBA) is responsible for performing the duties of a Senior Member Service Specialist, in addition to serving as the highest level senior; as such, the Senior Branch Associate supports the Branch Manager and/or serves as the “acting” or back-up Branch Manager when the Branch Manager is at an alternate physical location or otherwise unavailable, due to other pressing or increased responsibilities. Authority and decision-making levels are greater than those assigned to the Senior Member Service Specialist role(s). In coordination with the Branch Manager, additional responsibilities include providing coaching support, procedure/policy guidance, and training to other employees in the branch, as necessary. Collaboration between the Branch Manager and the Senior Branch Associate is imperative for smooth operations. *Based on business needs, Branches are allocated a Senior Branch Associate when a branch has been identified as requiring additional support in order to better meet the needs of the members (such as branches with high traffic, volume, and/or unique service needs). The designation of SBA roles is assessed on a case-by-case basis. This position can be regarded as a “junior manager” or “manager- in-training” who is able to carry out directions from the Branch Manager and has some limited decision making responsibilities. Essential Functions Performs the duties of the Senior Member Service Specialist: Takes ownership and acts to resolve member complaints as they occur, in collaboration with the Branch Manager. Assists the manager in preparing daily, weekly, and month-end reports regarding operations and productivity (including: number of transactions, loan volume, sales volume, etc.). Assists the manager with scheduling, motivating and leading the branch staff in an effort to maintain optimal member service satisfaction levels. Monitors queue calls and branch traffic volumes in order to direct workflow to branch staff and ensure member satisfaction levels are maintained. Aligns with the Branch Manager regarding policies and procedures. Conducts overrides as appropriate to assist members as assigned by the branch manager. Handle sensitive member concerns as priority items to assure timely and fair resolutions. Handle operational issues with a sense of urgency. Communicate concerns and or recommendations to manager. Assists with audit procedures to ensure compliance with controls. If weaknesses are identified, reports them to the Branch Manager. Assists the manager with daily huddles and communicating end of week production update, as appropriate. Monitors quality of service for members, and ensures that employees are maximizing opportunities to sell/cross-sell products and services, while meeting or exceeding own sales performance goals. Follows and supports CML guidelines and principals by providing “On the Go” coaching, as well as participating in monthly interactive observations as outlined by corresponding CML - related documents. Participates in and assists Branch Manager with the quarterly CML - related branch sales meetings. Assists the Branch Manager in evaluating staff's performance by providing feedback in preparation of annual reviews. Communicates policy and procedure changes to branch staff and provides training accordingly. Assists in managing the security and safety of the branch, by reviewing and carrying-out security and safety policies and procedures. Alerts staff of any changes. May act as first responder for facility concerns or issues. Participates in the interviewing, hiring and training of new tellers and member service team members. Assists in ensuring that the branch is in compliance with federal laws and regulations set forth by the National Credit Union Administration and other regulatory agencies. Other Performs various other branch duties (ie: tellering, overrides, balancing, coaching), as necessary in order to maintain service levels and meet branch performance expectations. Actively, maintains knowledge of the Credit Union's products and services in order to efficiently train and motivate staff to cross-sell. Supports Branch Manager within the business community, as needed. Performs other various duties as assigned. Qualifications Education/Experience: An equivalent combination of the following: Associates or Bachelor's degree preferred. Experience: 3+ years of professional experience in a related field. Notary: Must have Notary public license or willingness to obtain within 6 months. Technical & Systems/Equipment Proficiencies Microsoft Office Suite, particularly: Outlook, Word, and Excel Office equipment, such as computers, printers, copiers, and fax machines, as well as multi-line phone systems Intranet/Internet Web-based vendor systems Teller and Banking Software Calculator Abilities Comprehension Demonstrate solid judgment in decision-making. Possess solid understanding of basic math, equivalent to 12 grade level or higher. Adept to interpret and perform credit union transactions, in compliance with policies and procedures, as well as with federal laws and regulations set forth by the National Credit Union Administration and other regulatory. Physical Lifting (5-10 pounds) Standing/Sitting extended periods of time Extended periods of time working in front of computer monitor Typing Skills Excellent verbal and written communication skills Strong organizational skills Ability to maintain confidentiality and be collaborative Working Environment Must be able to sit and or stand for an extended period of time in a normal office environment. Occasional lifting required. Occasional travel to other branches. Licensure Requirements In compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act) and the statute's regulations, applicants must be eligible to register as a Mortgage Loan Originator (MLO). Candidates being considered will be subject to a credit check and fingerprinting. EQUAL OPPORTUNITY EMPLOYER: The Summit Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability. Subject to the compliance requirements of all related federal regulations, including but not limited to; the Bank Secrecy Act (BSA), Anti Money Laundering (AML), Information Security and Privacy policies and procedures. Employees complete annual BSA, AML, Information Security, Privacy, and other job-related training requirements as established by the Summit and within deadlines. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Capital One is looking for an exceptionally bright, multitasking, and self-motivated experienced Administrative Support Assistant III to support 4 to 6 executives in a fast-paced tech-savvy environment. You will partner with multiple executives to handle administrative tasks freeing up their time to focus on department and company goals. A quick thinker, your flexibility and adaptability are key to constantly changing demands and priorities. You are resourceful and autonomous when taking on new tasks and projects relying on problem-solving skills to make it all work! As the gatekeeper and extension of your executive leaders, you will frequently find yourself in the center of everything that happens on the team. You are extremely pivotal to the success of a well-run, efficient, productive and happy team. In this role, you are a jack of all trades! Administrative Assistants perform an array of administrative functions critical to running an organization efficiently. You will strategically manage your executives' complex schedules through prioritization and organization. You will handle travel arrangements, create expense reports, and disseminate information. Your communication will be personable while still getting your point across. As team ambassador, you are proficient in writing and proof-reading with impeccable grammar and composition. Responsibilities: Managing daily calendars for multiple executives, demonstrating flexibility and problem-solving abilities to adjust or prioritize schedules based on last-minute changes Arrange and reserve conference rooms, catering, audio/video and other essential services as needed for meetings and conferences Coordinate travel arrangements and create expense reports in a timely manner using Capital One systems Drive key team activities and events (such as all-hands meeting, team meetings, conferences, ordering supplies and social events) Prepare professional business communication documents including memos, letters, and emails Build and maintain good business relationships with executives and administrative staff across the organizations Participation in general administrative duties (copying), distributing mail, ad-hoc projects, committees and/or group events Promote a fun and team-oriented work environment At Capital One, you will find an environment that inspires a can-do-anything spirit with a multitude of supportive resources. Better still, you will find managers who encourage you to be your best in all areas of your life. If you are ready to create an administrative role that satisfies your professional goals while balancing your personal interests, then Capital One is eager to talk to you. Basic Qualifications: High School Diploma, GED or equivalent certification At least 2 years of Administrative experience At least 2 years of experience in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) or Google Suite Preferred Qualifications: Associates Degree At least 5+ years of experience as an Executive Assistant or Administrative Assistant in a fast-paced environment At least 3+ years of calendar management supporting multiple executives At least 1+ year of meeting and event planning experience Experience setting up video conference and Zoom/Skype technology for meeting user Experience planning ahead and managing time effectively Excellent written and verbal communications Excellent organizational skills At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $79,300 - $90,500 for Admin Support Assistant III New York, NY: $86,500 - $98,700 for Admin Support Assistant III Richmond, VA: $72,100 - $82,300 for Admin Support Assistant III Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Hours: 40 Schedule: Monday - Saturday with a day off during the week for working Saturday. Branch hours are Monday & Thursday 9:00 a.m. - 5:00 p.m., Tuesday & Wednesday 9:00 a.m. - 4:00 p.m., Friday 9:00 a.m. - 6:00 p.m., and Saturday 9:00 a.m. - 1:30 p.m. Must be flexible to meet current and future business needs. Comprehensive Benefits: ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others. Pay and Incentive Plan: $22.02 per hour. In addition to competitive pay and benefits, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success. Purpose of Position: This position is accountable for helping customers recognize and obtain the most appropriate solutions at the right time for their financial needs to build long-term mutually beneficial relationships and support the achievement of business results. In addition, this position will also collaborate in continuing to make ESL a great place to work by providing visible leadership around the key building blocks to ESL's success. Accountabilities: Help customers recognize and find the right solutions at the right time to their financial needs which will build long-term mutually beneficial relationships and support the achievement of business results. This includes: Net Promoter Score target Employee Satisfaction target Satisfactory audits Sales measures as outlined in the sales performance reports supporting our three LOB's; Personal, Business and Wealth. Engage in supporting the key building blocks to ESL's success including: Embracing the philosophy that “my success as an individual is not placed ahead of the success of the team or the customer” Modeling ESL's core values Engaging in continuous self-development Supporting the VolunCare Program Supporting a culture of recognition within my unit and across ESL in a tangible manner that, among other actions, includes the active use of established recognition tools Qualifications: One year in sales/service in the financial services or comparable industry High School diploma or High School equivalency diploma required Bilingual English/Spanish speaking proficiency preferred Strong, communication, problem solving and decision making abilities A high degree of flexibility to support branch needs Proficient in building customer and peer relationships Proficient in PC applications Understanding of banking products and services preferred Notary preferred; if not obtain within 12 months of filling role Must complete submission of application to the NMLS within the first week of employment and subsequently be successfully registered as a Mortgage Loan Originator through ESL Demonstrates alignment with ESL's Core Values, mission, vision, and Purpose to help our community thrive and prosper We're committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010. #LI-KZ1

Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms? About Capital One: At Capital One, we're changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We're dedicated to helping foster a world where everyone has an equal opportunity to prosper. We're a bank, but we don't think like one. We're always thinking about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That's where you come in. About the Team: Our Program Delivery Office (PDO) team within Associate Experience Technology is looking for a dynamic Senior Director of Technical Program Management (TPM). The Program Delivery Office team drives all intent for Associate Experiences highest priority initiatives as well as for critical techwide programs. In this exciting role, you will work closely with internal and external stakeholders to execute on key strategic programs. This is a new organization within Associate Experience Technology which will give you an opportunity to collaborate with smart and passionate leaders to influence results and lead important and exciting projects from day one. In addition to leading technical programs, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve. Our TPM Sr. Directors have: Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Experience building and leading a world-class team of technical program managers with a mission to power real-time, intelligent experiences for our customers and associates Lead technology focused discussions with senior leadership by providing valuable insights and recommendations that guide technology-based decisions Exceptional communication and collaboration skills Excellent problem solving and influencing skills A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker Experienced TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives Deep focus on execution, follow-through, accountability, and results Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners Basic Qualifications Bachelor's degree At least 9 years of experience managing technical programs Preferred Qualifications 9+ years of experience designing and building data-intensive solutions using distributed computing. 5+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS 5+ years of building & leading experienced TPM team 5+ years experience building highly scalable mobile products & platforms 5+ years of experience with Agile delivery 5+ years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact Experience in building systems & solutions within a highly regulated environment Bachelor's degree in a related technical field (Computer Science, Software Engineering) MBA or Master's Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $264,300 - $301,700 for Sr. Director, Technical Program Management New York, NY: $288,400 - $329,100 for Sr. Director, Technical Program Management Richmond, VA: $240,300 - $274,300 for Sr. Director, Technical Program Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

STATUS: Full time / Non-Exempt REPORTS TO: Director, Member Service Center COMPENSATION: The starting hourly wage for this position is expected to be between $20.50 - $21.50 per hour. The actual hourly wage will be determined based on experience and other-job related factors, consistent with applicable law. HOURS: 37.5 hours per week SCHEDULE: Shifts during the following hours of operation: Monday - Friday 8:00am - 6:00pm, Saturday 8:00am - 2:00pm Work with a dynamic, small group of 30 team members who provide exceptional service to our members, over the phone! Position Overview The primary function of the Member Service Center Representative I is to perform routine transactions and answer account inquiries, over the phone. This includes, but is not limited to, transaction/statement reviews, transfers, loan payments, balance inquiries, check withdrawals and assistance with Online Banking. The Member Service team continues to put the member first as we provide financial solutions and seamless use of our digital channels. Perform all responsibilities in a manner that serves The Summit's Mission and upholds the credit union's values. Essential Functions Perform various financial transactions and inquiry requests accurately and efficiently. Solve for member immediate needs by asking high impact questions and having a strong understanding of The Summit's products, services and programs and the benefits they offer. Provide members with accurate information on the credit union's products and services in an effective and professional manner while striving for first call resolution. Follows the defined Quality Assurance program to allow for exceptional member experience. Meet assigned sales goals as determined by management. Display excellent interpersonal skills, being able to interact professionally and effectively with members over the telephone. Adhere to credit union and departmental policies and procedures. Maintain strict adherence to security protocols for identifying members. Promote a positive and professional environment based on The Summit's core values. Other Update and document information learned about members. Assist in various duties upon management's request. Participate in special projects as assigned by management. Work overtime when requested by management. Qualifications Education/Experience: An equivalent combination of the following: Education: High School Diploma or GED equivalent Experience: One to two years' prior teller, call center or member/customer experience preferred Sales experience preferred. Knowledge of Microsoft Windows and Microsoft Office Suite. Capable of advancing to a MSCR II position, as it becomes available, within one year of employment. Skills/Abilities/Knowledge Strong critical thinking skills Strong math and keyboarding skills. Ability to listen and communicate effectively. Ability to read, comprehend and explain transaction history and account activity. Excellent interpersonal skills to create a positive member experience. Strong attention to detail and excellent organizational skills. Microsoft Office Suite, particularly: Outlook, Word, and Excel Office equipment (i.e. calculators, computers, printers, copiers, multi-line phone systems and fax machines) Intranet/Internet, navigation of web-based vendor systems, and utilization of teller & banking software. Licensure Requirements In compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act) and the statute's regulations, applicants must be eligible to register as a Mortgage Loan Originator (MLO). Candidates being considered will be subject to a credit check and fingerprinting. Working Environment Must be able to sit and/or stand for extended periods of time. Occasional lifting required. Lifting (5-10 pounds) Standing/Sitting extended periods of time, while working in front of computer monitor Typing / Data Entry Professional Office Environment Overhead Lighting EQUAL OPPORTUNITY EMPLOYER: The Summit Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability. Subject to the compliance requirements of all related federal regulations, including but not limited to; the Bank Secrecy Act (BSA), Anti Money Laundering (AML), Information Security and Privacy policies and procedures. Employees complete annual BSA, AML, Information Security, Privacy, and other job-related training requirements as established by the Summit and within deadlines. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Job Description STATUS: Full Time / Exempt REPORTS TO: Hiring Manager HOURS: 37.50 hours per week COMPENSATION: The starting salary for this position is expected to be $77,000-$88,000 per year. The actual salary will be determined based on experience and other-job related factors, consistent with applicable law. SCHEDULE: Monday through Friday 8:30am-5:00pm Basic Functions The Project Manager is responsible for supporting the planning, coordination, execution, and tracking of the Credit Union's approved projects within the Project Management Department. Reporting to the Manager, Project Management, this role leads projects from initiation through completion while ensuring adherence to established project management methodologies and governance standards. The Project Manager ensures all efforts to align with organizational priorities and strategic goals. This position works collaboratively with cross-functional teams, stakeholders, and vendors to promote communication, transparency, and accountability across the project lifecycle. The Project Manager plays a key role in delivering projects that enhance member and employee experiences, supporting initiatives that drive growth and operational excellence. Essential Responsibilities: Must be capable of performing the following essential responsibilities, with or without reasonable accommodations, as outlined below: Project Support & Administration Support the planning, scheduling, and coordination of project activities, meetings, and deliverables. Schedule and attend work sessions as needed to support project planning, collaboration, and progress tracking. Assist in developing project plans, timelines, and documentation in collaboration with the Project Stakeholder(s). Track project progress and help ensure deliverables meet scope, schedule, and quality expectations. Monitor task completion and communicate potential risks to leadership and stakeholders. Document meeting agendas, notes, and action items to maintain clear communication among team members and stakeholders. Facilitate project meetings, ensuring key decisions, risks, and actions items are documented and followed up on. Monitor project progress, proactively identifying risks, issues, and dependencies, and escalating as needed. Maintain project tools, templates, and dashboards to ensure project information is current and accurate. Reporting & Documentation Assist in preparing and maintaining project reports, dashboards, and executive summaries. Track and update project metrics and key performance indicators (KPIs). Support lessons-learned reviews and contribute to process improvement initiatives. Contribute portfolio reporting for the Manager, Project Management, including project intake tracking, pipeline forecasting, and resource allocation of data. Ensure all project documentation is accurate, complete, and compliant with established standards. Collaboration & Communication Collaborate with cross-functional teams to ensure project tasks are completed on time and meet business requirements. Attend vendor meetings and document detailed meeting notes, action items, and follow-up tasks as needed. Coordinate with vendors and third-party partners to support implementation schedules, SLAs, and service dependencies. Assist in maintaining project dashboards and supporting project documentation. Communicate effectively with stakeholders at all levels to provide consistent and clear project updates. Facilitate and support general project meetings. Collaborate with the Project Management Department to ensure consistency in processes, templates, and reporting. Support a positive project culture by promoting collaboration, accountability, and transparency across all levels of the organization. Process Improvement & Governance Ensure projects adhere to established project management methodologies and governance frameworks. Participate in PM maturity initiatives, including standardizing templates, refining reporting processes, and introducing automation or AI-driven insights where appropriate. Contribute to lessons-learned reviews to identify opportunities for continuous improvement. Recommend enhancements to processes, tools, and templates that improve project delivery and efficiency. Other Participate in special assignments and projects as requested by management. Actively contribute to organizational strategic planning sessions, offering insights into project feasibility, timing, and interdependencies. Prepare recurring and ad-hoc reports for internal and external stakeholders. Stay informed of industry trends and best practices to support ongoing improvements in project tools, systems, and processes. Safe Work Performance Expectations We expect our employees to follow all objectives for safe work performance and be responsible for their own actions and conduct. Our workers also play a significant role in the success or failure of our program. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Qualifications Knowledge & Experience: Applicants must possess the following qualifications or an equivalent combination of education and experience: Education: 2-year degree in a business or related field or certification, or equivalent combination of education and experience. Experience: 3-5 years of experience in project management and/or project support, demonstrating the ability to manage multiple priorities, collaborate across teams, and deliver results in a dynamic environment. Technical & Systems/Equipment Proficiencies: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and collaboration tools such as Teams, SharePoint, Outlook, and Zoom. Not necessary but valued knowledge of project management systems. Office equipment, such as computers, printers, copiers, and fax machines, as well as multi-line phone systems. Abilities Physical: Lifting (10 - 20 pounds) Standing/Sitting extended periods of time Extended periods of time working in front of computer monitor Travel/Drive to various work locations for business related matters Typing Comprehension: Demonstrated innovative thinking and managerial courage. Ability to influence and drive accountability without direct authority. Strong project management skills with attention to detail and follow-through. Excellent interpersonal, communication, and collaboration skills. Strong analytical, problem-solving, and decision-making skills. Proficiency in Microsoft Office Suite and collaboration tools. Excellent organizational skills. Work Environment Professional Office Environment Overhead Lighting Employment Expectation Perform all responsibilities in a manner that serves The Summit's Mission “We're here to improve our members' lives” and uphold the credit union's values of Respect, High Standards, Inspire, Integrity, and Care. The Summit Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability.