The Tech Interactive jobs - 3 jobs

The STEM Programs Senior Manager leads the development and implementation of STEM programs, products and services that support learners from low-income and historically marginalized communities in becoming problem-solvers with a strong sense of STEM identity. This role manages contractors and volunteers, supports implementation of The Tech Challenge product lifecycle, and coordinates a cross-functional team to build products and services aligned to STEM. The role works closely with counterparts from R&D, product marketing, partnership success, and operations to ensure products are continually improving and responsive to learner needs. This exempt role reports to the Senior Director of Learning Products. Responsibilities Product management Design and manage the product roadmap for STEM products including product definition and re-branding Translate organization, educator, and student needs into clear product requirements and user stories Define success criteria and monitor key performance indicators related to learner engagement, achievement, and satisfaction Manage program budget and resource allocation External Relationships Develop and maintain relationships with schools, districts, parent and education organizations, and other stakeholders to support recruitment and collaboration Manage and motivate volunteer committees to support successful program implementation Learner-Centered Design Serve as the voice of the learner in product development, leveraging feedback, usability testing, and analytics Collaborate with R&D, instructional designers and partnership managers to ensure solutions are routed in evidence-based learning design Ensure all products meet accessibility, inclusivity, and usability standards Cross-Functional Collaboration Partner with R&D, partner success, and operations teams to deliver features on time and within scope Work closely with Tech Interactive, implementation partners, and partner education organizations to ensure products align with The Tech's educational philosophy, pedagogical principles, and learner needs Support marketing, training, and adoption strategies to drive learner engagement Continuous Improvement Monitor and evaluate product performance, collecting insights to inform iterative improvements Stay informed on industry trends, edtech innovations, and student engagement practices Recommend enhancements that better balance learner impact with scalability and efficiency Requirements and Skills 8+ years of experience in design thinking, project-based learning, learning science, and/or a related field Strong knowledge of design challenge learning, adult learning theory, and modern instructional design approaches Experience managing complex programs and/or large scale events Experience managing staff and/or volunteer roles and responsibilities Experience tracking tasks and timelines using software (Asana, Trello, etc.) Ability to synthesize student feedback and data into actionable program and product improvements. Excellent communication skills across diverse stakeholders. Bachelor's degree in Education, Learning Sciences, Instructional Design, or related experience required. Advanced degree preferred. Working Conditions and Schedule Schedule includes weekend and evening work as programmatic and organizational business needs require. This is an on-site role with the possibility of flexibility for working some days at an alternative work location. Flexibility will vary depending on the needs of the job. Limited travel (domestic and potentially international) may be required, up to 15%. Inclusion, Diversity, Equity, and Accessibility (IDEA) at The Tech Our success is dependent on building teams that include people from different backgrounds and experiences who challenge each other's assumptions with fresh perspectives. To that end, we look for a diverse pool of applicants including but not limited to those from historically marginalized groups - women, people with disabilities, people of color, people who are lesbian, gay, bisexual, transgender, and/or nonconforming, veterans, and people from different socioeconomic backgrounds. The Tech will provide an equal opportunity in recruitment and employment to all individuals and will not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, military or veteran status, marital status, domestic partner status, sexual orientation, genetic information, or any other basis protected by applicable law. Any applicant with a disability may contact The Tech Interactive to arrange for accommodations. Please contact the Tech at ******************* or call (408) 795 - 6148.

The Event Associate provides support in the execution of a variety of events at The Tech Interactive. Examples include facility rentals, limited run IMAX showings, extended hours, and member and community events among others. This on-call, non-exempt (hourly) position reports to the Special Events Senior Manager and will be scheduled based on the event calendar. Flexible availability, primarily during evenings and weekends, is needed. Duties will vary depending on the event. You may help with visitor services duties such as ticket sales, concessions, IMAX console, store, and membership sales, or assisting guests with hands-on learning experiences during special events. This role will expose you to a variety of tasks required to run an event or special program. Responsibilities: Coordinate logistics of an event with the Event Supervisor and execute the event setup and strike requirements. On-site support contact for clients during events and maintain hands-on event support during the event. Facilitate exhibit experiences and/or hand-on activities with guests of varying ages and knowledge levels using our signature Design Challenge Learning style of facilitation. Assist with volunteer assignments and coordinate breaks as needed. Handle ticket sales if applicable. Perform other visitor services functions such as ticket taking, membership sales, or store sales if applicable to the event. Assist with IMAX Theater duties including working concession stand, console, ushering, and cleaning. Interact and communicate with guests and ensure superior service. Participate in required and optional training sessions to build and maintain facilitation and engagement skills. Maintain current knowledge about The Tech's programs, IMAX films, exhibits, and other guest-related information. Demonstrate The Tech's mission and values, including values in diversity, equity, and inclusion in all aspects of the job. Perform other duties as assigned. Requirements and Skills One or more years of retail, sales, museum, and/or customer service experience preferred Ability to work in a public setting, interact with guests, and follow safety protocols. Excellent communication skills (verbal and written), as well as professional phone etiquette. Ability to speak in public in front of groups. Ability to learn new procedures and systems and thrives in an environment that may rotate multiple job stations in a shift Outgoing, positive attitude and enthusiasm for working with the public and children. Computer literate (Microsoft Windows, Microsoft Office, Google Suite, internet) Working Conditions and Schedule This is an onsite position. This is a variable hour on call position, based on operational need. At least one-weekend shift per week is required. Flexible availability, including weekdays, weekends, evenings, and holidays. Significant periods of standing and walking within an assigned space. Walking around and interacting with guests is an essential part of this job. Significant periods of time in both an indoor and outdoor environment. Frequently moves objects up to 35 pounds. Compensation: $23 per hour, commensurate with experience Inclusion, Diversity, Equity, and Accessibility (IDEA) at The Tech Our success is dependent on building teams that include people from different backgrounds and experiences who challenge each other's assumptions with fresh perspectives. To that end, we look for a diverse pool of applicants including but not limited to those from historically marginalized groups - women, people with disabilities, people of color, people who are lesbian, gay, bisexual, transgender, and/or nonconforming, veterans, and people from different socioeconomic backgrounds. The Tech will provide an equal opportunity in recruitment and employment to all individuals and will not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, military or veteran status, marital status, domestic partner status, sexual orientation, genetic information, or any other basis protected by applicable law. Any applicant with a disability may contact The Tech Interactive to arrange for accommodations. Please contact the Tech at ******************* or call **************.