The TJX Companies jobs in San Bernardino, CA - 920 jobs
Retail Full Time Key Carrier
The TJX Companies, Inc. 4.5
The TJX Companies, Inc. job in Redlands, CA
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
The Key Carrier role is an elevated extension of the Coordinator role. Key Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Key Carriers must have open availability, including nights and weekends. Role models exceptional customer service.
* Creates a positive internal and external customer experience
* Promotes a culture of honesty and integrity; maintains confidentiality
* Acts as Manager on Duty adhering to company policy and procedure
* Ensures store team performs tasks and activities in accordance with store plan; prioritizes as needed
* Addresses immediate customer service issues and provides appropriate coaching to Associates
* Exercises discretion regarding customer service policies to satisfy customers
* Maintains accurate Associate coverage in service areas for a positive customer experience
* Ensures Associates adhere to all operational procedures
* Ensures opening/closing procedures are executed according to company guidelines
* Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
* Provides and accepts recognition and constructive feedback
* Provides feedback, recognition and coaching to Associates
* Partners with Management on Associate training needs to increase effectiveness
* Ensures adherence to all labor laws, policies, and procedures
* Promotes credit and loyalty programs
* Supports and participates in shrink reduction goals and programs
* Promotes safety awareness and maintains a safe environment
* Other duties as assigned
Who We're Looking For: You.
* Able to work a flexible schedule, including nights and weekends
* Team player, working effectively with peers and supervisors
* Able to respond appropriately to changes in direction or unexpected situations
* Knowledge of company standard software, systems, and procedures
* Knowledge of merchandise flow in stores
* Proven problem solving skills
* Able to effectively coach, delegate, and follow-up on multiple people/tasks
* Able to act quickly under challenging circumstances
* Capable of multi-tasking
* Superior communication and organizational skills with attention to detail
* 1 year retail, 6 months leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
27651-D San Bernardino Rd
Location:
USA HomeGoods Store 0661 Redlands CA
This position has a starting pay range of $18.50 to $19.00 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$18.5-19 hourly 60d+ ago
Looking for a job?
Let Zippia find it for you.
cleaning associate
The TJX Companies, Inc. 4.5
The TJX Companies, Inc. job in Cerritos, CA
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for maintaining a clean and organized store environment with a focus on floor care. Responsibilities include the operation of the scrubber and buffer, dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot cleaning glass and windows. Adheres to all operational, merchandise, and loss prevention standards. Cross-trained to work in multiple areas of the store in order to support the needs of the business.
* Role models established customer experience practices with internal and external customers
* Supports and embodies a positive store culture through honesty, integrity, and respect
* Maintains all floor care cleanliness standards including the maintenance and operation of the scrubber and buffer
* Maintains all organizational, cleanliness, and recovery standards for the entire store, e.g. Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms
* Adheres to all company policies concerning Health and Safety (includes the refilling of all essential items in the Lounge, Restrooms and Front End)
* Cross-trained in other areas of the store (Backroom, Front End, Sales Floor, etc.)
* Supports and responds to all Front End coverage needs
* Adheres and upholds merchandising philosophy and signage standards
* Initiates and participates in store recovery as needed throughout the day
* Adheres to all operational and loss prevention controls in accordance with company guidelines and policies including shrink reduction
* Communicates accurately and effectively with management and Associates
* Adheres to all labor laws, policies, and procedures, including Associate meal and break period policies
* Participates in safety awareness maintains a safe environment
* Other duties as assigned
Who We're Looking For: You.
* Excellent customer service skills
* Able to work a flexible schedule to support business needs
* Strong organizational skills with attention to detail
* Physical stamina to perform cleaning tasks and run floor buffer and scrubber
* Capable of multi-tasking
* Able to respond appropriately to changes in direction or unexpected situations
* Strong communication skills: verbal and written. Listens and responds appropriately
* Capable of lifting heavy objects with or without reasonable accommodation
* Standout colleague, working effectively with peers and supervisors
* Retail customer experience preferred
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
11151 183rd St
Location:
USA TJ Maxx Store 0425 Cerritos CA
This position has a starting pay range of $16.50 to $17.00 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$16.5-17 hourly 60d+ ago
Pharmacy Operations Manager
Walgreens 4.4
Laguna Niguel, CA job
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance Management
Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
Basic Qualifications
High School Diploma, GED, or equivalent.
PTCB or ExCPT certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
Preferred Qualifications
Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. xevrcyc To review benefits, please click here /benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser /benefits
Salary Range: Hourly
$22.5-31 hourly 1d ago
Pharmacist
Walgreens 4.4
Riverside, CA job
Join Our Team at Walgreens as a Pharmacist! Why Walgreens - For You, For Your Family, For Your Future At Walgreens, pharmacists are medication experts and trusted healthcare providers reshaping the future of patient-focused care. With industry-leading resources, career advancement opportunities, and a strong commitment to work-life balance, we invest in you so you can invest in your patients.
For You - Competitive Pay & Flexible Scheduling
Competitive pay - Competitive wage offered based on geography and other business-related factors
Paid Time Off (PTO) - Available after three months of service (subject to state law) because work-life balance matters
Flexible scheduling - Flexible scheduling options to fit your lifestyle
For Your Family - Comprehensive Health & Wellness Benefits
Comprehensive benefits package including medical, prescription drug, dental, vision, disability and life insurance for qualifying team members. Plus free flu shots for all team members and other voluntary benefits
365 Get Healthy Here & Life365 Employee Assistance Program (EAP) - Mental health support and wellness programs
Family-forming support - Walgreens provides financial support for fertility treatments, including medical procedures and prescription medications. Eligible team members can also receive reimbursement for qualified adoption and surrogacy-related expenses
For Your Future - Growth, Education & Exclusive Perks
Opportunities for growth - Many pharmacists advance quickly into leadership roles in pharmacy operations, retail management, multi-site leadership, and corporate support functions
Walgreens University - Free training, certifications, and leadership development, plus tuition discounts at 30+ universities
Employee discounts - 25% off Walgreens brands and 15% off national brands, plus exclusive savings on electronics, travel, and more
401(k) with company match - Contribute to your retirement, and Walgreens provides matching contributions after one year and 1,000 hours of service. Additionally, Walgreens matches qualifying student loan payments as if they were 401(k) contributions
What You'll Do
Provide compassionate, expert-level pharmacy consulting services to patients
Educate and consult patients on medication usage, side effects, and cost-effective options
Deliver clinical healthcare services, including immunizations, diagnostic testing, and medication therapy management
Ensure medication safety through accurate compounding, dispensing, and regulatory compliance
Mentor and train pharmacy team members in a collaborative and supportive environment
Who You Are
Patient-focused & service-driven - You're committed to making healthcare personal
A collaborative team leader - You support, inspire, and uplift those around you
A lifelong learner - You stay ahead of industry advancements and professional growth
A problem-solver - You navigate challenges, from insurance claims to medication management, with ease
Apply Today & Build Your Future with Walgreens!
This is more than just a job-it's a career with purpose. See below for more details!
About Us
Founded in 1901, Walgreens (****************** proudly serves more than 9 million customers and patients each day across its approximately 8,000 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 211,000 team members, including roughly 85,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Basic Qualifications
BS in Pharmacy or Pharmacist Degree from an accredited educational institution.
Current pharmacist licensure in the states within the district.
Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.
Certified Immunizer or willing to become an immunizer within 90 days of hire.
Preferred Qualifications
At least 1 year experience as a pharmacist in a retail setting including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: Pharmacist Hourly $64.60-$71.05
$64.6-71.1 hourly 15h ago
truck unloader/stocking
Michaels Stores 4.3
Costa Mesa, CA job
Store - LA-COSTA MESA, CA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
* Help customers shop, locate products, and provide them with solutions
* Provide a fast and friendly checkout experience; execute cash handling to standards
* Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
* Educate customers on the Voice of Customer (VOC) survey
* Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
* Participate in the truck unload, stocking, and planogram (POGs) processes
* Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
* Perform Store In Stock Optimization (SISO) and AD set duties as assigned
* Support shrink and safety programs
* Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
* Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
* Cross trained in Custom Framing selling and production
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires
* Retail and/or customer service experience preferred
Physical Requirements
Work Environment
* Ability to remain standing for long periods of time
* Ability to move throughout the store
* Regular bending, lifting, carrying, reaching, and stretching
* Lifting heavy boxes and accessing high shelves by ladder or similar equipment
* If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
* Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Michaels requires all team members in this role to be at least sixteen (16) years or older.
Total Base Pay Range for this Position:
$16.50 - $19.40
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
$16.5-19.4 hourly Auto-Apply 37d ago
Waiter/Waitress - Restaurant, Part Time - Newport Beach
Macy's 4.5
Newport Beach, CA job
Day-1 Medical, Dental, Vision Benefits for eligible colleagues
Competitive Pay
Paid Time Off
Flexible Holiday Time-Off & Flexible Scheduling
Instant access to earned wages with
PayActiv
Enhanced benefits: pet, home & auto insurance & more
401(k) plan options available
Bonus earning opportunities
Growth potential opportunities
Employee Discount at Bloomingdale's & Macy's Stores
About:
Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.
Job Overview:
A Bloomingdale's Server is an essential part of the customer experience and help to deliver our mission of being like no other store in the world. Whether a customer is grabbing our world famous frozen yogurt or meeting a friend for a sit down meal, we rely on our restaurant team to deliver an exciting experience through stellar service, knowledge of menu selections and awareness of store happenings. At Bloomingdale's, our restaurants offer style in the form of creative culinary dishes and a wait staff that ensures your dining experience is like no other.
Essential Functions:
Provide excellent service to ensure customer satisfaction
Present menu and provide detailed information when asked (e.g. about portions, ingredients or food allergies)
Understand typical “Coursing” as well as the it's link to upselling
Take accurate food and drinks orders, using ordering system
Ability to work in a fast-paced environment, handle multiple priorities and learn new procedure
Qualifications and Competencies:
High School Diploma or equivalent required
Effectively communicate and present information in one-on-one and small group situations to customers
Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
Physical Requirements:
Position requires prolonged periods of standing/walking around store or department
May involve reaching, crouching, kneeling and stooping
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
Frequently lift/move up to 25lbs
FOODS00
$29k-33k yearly est. Auto-Apply 60d+ ago
Overnight Stock Associate
Ross Stores, Inc. 4.3
Pasadena, CA job
Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:
* Success. Our winning team pursues excellence while learning and evolving
* Career growth. We develop industry leading talent because Ross grows when our people grow
* Teamwork. We work together to solve the hard problems and find the right solution
* Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.
GENERAL PURPOSE:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require.; The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.
ESSENTIAL FUNCTIONS:
* Understands that safety is the number one priority and practices safe behaviors in everything they do.
* Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
* Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
* Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner.; Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.;
* Provides prompt and efficient responses to Customers at all times.; Responds to Customer Service calls immediately.; Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
* Represents and supports the Company brand at all times.
* Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
* Maintains a professional appearance and adheres to the Company's dress code at all times.
* Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas.
* Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
* Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
* Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
* As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
* Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
* Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures.; Maintains a high level of awareness and accuracy when handling bankable tenders.
* Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
* Manages Work Processes
* Business Acumen
* Plans, Aligns ; Prioritizes
* Builds Talent
* Collaborates
* Leading by Example
* Communicates Effectively
* Ensures Accountability ; Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
* Ability to use all Store equipment, including PDTs, registers and PC as required.
* Ability to spend up to 100% of working time standing, walking, and moving around the Store.
* Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
* Ability to occasionally push, pull and lift more than 25 pounds.
* Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
* Certain assignments may require other qualifications and skills.;
* Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
The base pay range for this role is $19.04 - $19.54. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance, the City of Los Angeles Fair Chance in Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
For applicants applying for work in unincorporated areas of Los Angeles County only, the following material job duties may have a direct, adverse and negative relationship potentially resulting in the withdrawal of the conditional offer of employment: engaging positively with customers, including minors, and other team members; accessing company information, assets, property, and products, including cash, and credit card information; and appropriately handling such information, including confidential and personal information of customers and team members.
$19-19.5 hourly 10d ago
Kitchen Designer
Home Depot 4.6
Lake Forest, CA job
Kitchen Designers at The Home Depot help customers turn their kitchen and bath dreams into reality. Kitchen Designers greet and engage customers, listen to their needs, and guide them through the design process-offering "good, better, best" options, samples to take home, and expert advice on products, services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're DIYers or working with professionals. Kitchen Designers advocate for customers by highlighting current promotions, financing options, and the advantages of choosing Home Depot over competitors. Kitchen Designers also ensure the showroom is clean, organized, and well-stocked, creating a welcoming and safe shopping environment. Throughout each project, Kitchen Designers follow up on project statuses, address questions, and guide customers every step of the way.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $23.50
$76k-119k yearly est. 22d ago
Community Management Intern
Walgreens 4.4
Eastvale, CA job
Job Objectives * Learn to provide an extraordinary customer experience in retail store setting. * Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers. * Models and delivers a distinctive and delightful customer experience.
Job Responsibilities/Tasks
Customer Experience
* Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
* Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
* Learn from store, pharmacy, district manager, competitors and customers/patients
* Engage in a kick-off and day of service activity
* Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
* Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
* Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock.
* Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.
* Engage in weekly meetings with store manager or pharmacy manager
* Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.
* Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.
* Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
* Has working knowledge of store systems and store equipment.
* Receives exposure to the analysis of financial & performance data for the store, pharmacy and clinic and to the analysis of asset protection data and action plans to reduce loss.
* Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
* Work as a group to complete the Intern Team Challenge and present to area, district and store leaders
* Complies with all company policies and procedures; maintains respectful relationships with coworkers.
* Complete evaluation of internship program upon completion.
* Completes special assignments and other tasks as assigned.
Training & Personal Development
* Attends training and completes E-learnings and special assignments requested by Manager.
* Shadow district leader for the specified time
Communications
* Reports customer complaints to management.
* Assists Store Manager in planning and attending community events.
Basic Qualifications
* Should be a Student beginning or completing Senior year towards a Bachelor's degree
* Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
* Willingness to work flexible schedule, including evening and weekend hours.
Preferred Qualifications
* Prefer the knowledge of store inventory control.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $17.00 per hour - $19.50 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
$17-19.5 hourly 9d ago
Custodial
The TJX Companies, Inc. 4.5
The TJX Companies, Inc. job in Rancho Cucamonga, CA
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for maintaining a clean and organized store environment with a focus on floor care. Responsibilities include the operation of the scrubber and buffer, dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot cleaning glass and windows. Adheres to all operational, merchandise, and loss prevention standards. Cross-trained to work in multiple areas of the store in order to support the needs of the business.
* Role models established customer experience practices with internal and external customers
* Supports and embodies a positive store culture through honesty, integrity, and respect
* Maintains all floor care cleanliness standards including the maintenance and operation of the scrubber and buffer
* Maintains all organizational, cleanliness, and recovery standards for the entire store, e.g. Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms
* Adheres to all company policies concerning Health and Safety (includes the refilling of all essential items in the Lounge, Restrooms and Front End)
* Cross-trained in other areas of the store (Backroom, Front End, Sales Floor, etc.)
* Supports and responds to all Front End coverage needs
* Adheres and upholds merchandising philosophy and signage standards
* Initiates and participates in store recovery as needed throughout the day
* Adheres to all operational and loss prevention controls in accordance with company guidelines and policies including shrink reduction
* Communicates accurately and effectively with management and Associates
* Adheres to all labor laws, policies, and procedures, including Associate meal and break period policies
* Participates in safety awareness maintains a safe environment
* Other duties as assigned
Who We're Looking For: You.
* Excellent customer service skills
* Able to work a flexible schedule to support business needs
* Strong organizational skills with attention to detail
* Physical stamina to perform cleaning tasks and run floor buffer and scrubber
* Capable of multi-tasking
* Able to respond appropriately to changes in direction or unexpected situations
* Strong communication skills: verbal and written. Listens and responds appropriately
* Capable of lifting heavy objects with or without reasonable accommodation
* Standout colleague, working effectively with peers and supervisors
* Retail customer experience preferred
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
10788 Foothill Blvd.
Location:
USA HomeGoods Store 0275 Rancho Cucamonga CA
This position has a starting pay range of $16.50 to $17.00 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$16.5-17 hourly 30d ago
D/C Loss Prevention Specialist
The TJX Companies, Inc. 4.5
The TJX Companies, Inc. job in Ontario, CA
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Associate discount; Employee Assistance Program (EAP); smoking cessation support; bereavement leave; 401(k) Associate contributions; credit union; cell phone discounts. Also, those who meet certain service or hours requirements are eligible for: 401(k) match; medical; dental; vision; life insurance; disability coverage; paid parental leave; paid holidays/vacation/sick; scholarship program. All benefits are provided in accordance with and subject to the terms of the applicable plan, agreement or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Address:
3000 E. Philadelphia Street
Location:
USA Marshalls 3PL (West) 3000 Ontario Campus
This position has a starting pay range of $15.20 to $20.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$15.2-20.5 hourly 41d ago
Salon Esthetician - Stonewood S/C
Jc Penney 4.3
Downey, CA job
At JCPenney Salon, we strive to unlock the potential of America's top salon professionals, creating an unparalleled experience for our clients today, tomorrow and for life. Each and every day, we exude passion, integrity, teamwork, leadership, pride and respect!
Come be a part of a team that is changing the face of the salon industry. We are looking for professionals who want to join us as a force of change-individuals who will strive to know their clients and their expectations better than ever before, and are driven to respond in a timely fashion by listening and interacting.
The Esthetician is a licensed beauty professional that consults with clients to assess beauty needs and provide appropriate skin care and hair removal services.
What We Look For
. Engages with clients - You are all about the relationship. You know that building trust and comfort with your clients is what leads to providing a great service. You listen and educate your clients on the right services or products that enhance the way they feel about the way they look.
. Provides skin care treatments - You are a skin care expert! You are a pro at providing facials, extractions, cleansings, and other non-invasive skin treatments. Making clients look great and feel great through your efforts is your passion.
. Provides hair removal services - Unwanted hairs? No problem! You know just what to do to address trouble areas and keep everything under control. You make your clients feel confident and secure by providing these top-notch services.
. Participates in operations - You take pride in your work, keeping your assigned area clean and upholding the standards of sanitation and sterilization as directed by law and company policies and procedures. You keep a well-stocked and maintained treatment room that would impress any beauty professional.
. Builds Your Business - You are always on the lookout for new clients in the salon! You partner with the salon designers to identify clients that may benefit from your special services.
Qualifications
. Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
. Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
. Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency
Start your future at *******************
In addition to a competitive wage, this position offers commission pay designed to reward you for your personal achievement and contribution to our success.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ******************************
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
Pay Range
USD $16.90/Hr -USD $16.90/Hr.
$16.9 hourly 14d ago
Todd Snyder - Sales
American Eagle Outfitters 4.4
Newport Beach, CA job
The Sales Associate is responsible for generating sales by providing the customer with an exceptional shopping experience. The Sales Associate maximizes sales by delivering efficient, friendly and knowledgeable service and ensuring the store is neat, clean and well-presented at all times. The Sales Associate is expected to role model AEO values and AEO Customer First behaviors in all actions and interactions in order to create a positive Customer First experience.
POSITION TITLE: Sales - Todd Snyder REPORTS TO: Store Management Team SUPERVISES: N/A
RESPONSIBILITIES:
Consistently demonstrate the AEO Customer First selling standards in order to deliver a positive customer experience and achieve daily sales goals.
Drive AE brand loyalty through being knowledgeable about all AEO loyalty programs and consistently informing customers of each program.
Leverage company tools and technology to confidently provide the customer with product knowledge which will enhance customer engagement and maximize sales.
Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions.
Outfit the customer by suggesting key looks and incorporating latest trends and current promotions based on the customer's individual style.
Promote awareness and growth of the AEO and aerie brands by introducing customers to additional brand channels.
Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines.
Ensure return merchandise is restocked to the correct product location on the sales floor; all damaged and defective merchandise is properly labeled and placed in appropriate area at the end of each shift.
Maintain company brand standards of neat, clean and organized sales floor, cash wrap, fitting room and stockroom to ensure the store environment is safe and presentable for employees and customers.
Execute efficient and effective handling of all merchandise from shipment processing, floorsets, markdown optimization and replenishment systems while maintaining backroom Standard Operating Procedures (SOP).
Proactively resolve customer concerns in a manner consistent with company policy, and with customer satisfaction in mind; partner with store leadership team on elevated customer issues.
Understand and adhere to all company policy and procedures.
QUALIFICATIONS:
Previous retail experience preferred.
Strong verbal and written communication skills specifically with customers, sales leadership team and associates.
Demonstrated collaborative skills and ability to work well within a team.
Ability to receive feedback and take action when appropriate.
Able to stand and move about for extended periods of time with only short rest breaks; reach, bend, stoop, etc. to handle products.
Available to work a flexible schedule to include evenings, weekends and holidays.
Ability to handle multiple tasks while working in a fast‐paced and deadline‐oriented environment.
Ability to perform all Essential Job Functions.
Proficient with technology.
$37k-60k yearly est. Auto-Apply 17d ago
Sales Consultant, Interiors- Inland Empire, CA
Home Depot 4.6
Corona, CA job
A Home Depot Installation Services (HDIS) Design Consultant is responsible for selling the Company's exterior and interior product and services to customers. The Design Consultant's primary responsibility is outside sales visits to customer homes and trade shows. Although sales efforts and incidental activities may take place at a customer's home or through virtual channels, a Design Consultant will spend the majority of his or her working time traveling and away from a dedicated office environment. Design Consultants will travel to customer's homes to make sales calls, assess customer needs, make individually-tailored product recommendations , develop and negotiate customized price quotes, present warranty information and financial options that meet the customer's needs and maintain/drive profitability. The Design Consultant will also complete required sales contracts and paperwork, and take measurements using industry standard methods to ensure orders meet required installation specifications. The Design Consultant is responsible for proactively soliciting and acquiring new customers inside assigned THD stores and during industry events (such as Home Shows). To drive sales and increase the pipeline of potential customers, a Design Consultant will travel to their assigned stores, maintain local relationships, educate store associates on HDIS offerings, and bring awareness to HDIS programs.
**Key Responsibilities:**
+ Travel and engage in outside sales activities, primarily in customers' homes. Conduct professional and compelling sales presentations. Adapt quickly to changing customer needs and effectively advocate HDIS solutions.
+ Conduct incidental activities necessary to complete sales (e.g., assessing customer needs, develop price quotes, measure product specifications, etc.)
+ Present warranty and available financing options to customers. Prepare for appointments, commute to/from appointments and process sales-related paperwork.
+ Prospecting for new customers both inside and outside of assigned THD store and participate in scheduled industry events. Proactively seek out new referrals and develop and maintain relationships with store management and associates. Attend sales and store team meetings to continually improve sales techniques and learn about HDIS product offerings.
**Direct Manager/Direct Reports:**
+ This position reports to a Sales Manager
+ This position has no direct reports
**Travel Requirements:**
+ Typically requires overnight travel less than 10% of the time.
**Physical Requirements:**
+ Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
**Working Conditions:**
+ Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.
+ Requires regular and frequent local travel
+ Access to reliable transportation will be required
+ Reimbursement for travel will be available as required by state and federal law
**Minimum Qualifications:**
+ Must be eighteen years of age or older.
+ Must be legally permitted to work in the United States.
**Preferred Qualifications:**
+ 3-5 years of prior in-home or virtual sales experience
+ Prior home improvement industry experience
+ Prior experience with successful lead generation
+ Computer and application skills and use of varied technology (email, iPad, apps, etc.)
**Minimum Education:**
+ The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
**Preferred Education:**
+ No additional education
**Minimum Years of Work Experience:**
+ 3
**Preferred Years of Work Experience:**
+ No additional years of experience
**Minimum Leadership Experience:**
+ None
**Preferred Leadership Experience:**
+ None
**Certifications:**
+ Design Consultants are expected to maintain 55 hours open calendar time per week (including weekends) to support customer appointments and for prospecting new customers.
**Competencies:**
+ None
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $40,000.00 - $100,000.00
$40k-100k yearly 10d ago
FRONT END LEAD ASSOC - DG MKT in SANTA ANA, CA S14500
Dollar General Corporation 4.4
Santa Ana, CA job
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************
Job Details
GENERAL SUMMARY:
Under general supervision, lead front-end sales associates in the replenishment of front end impulse fixtures and ensure exceptional service is provided to each customer. Provides support to other managers as requested.
DUTIES and RESPONSIBILITIES:
* Lead the work of sales associates serving as cashiers including six to eight active registers.
* Operate cash register and flatbed scanner as needed to provide great customer service.
* Authorize voids and overrides; count register; make bank deposits.
* Assist in maintaining strict cash accountability, key control, and adherence to company security practices and cash control procedures.
* Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.
* Monitor cameras for unusual activities (customers and employees), if applicable.
* Supply cashiers with change when needed.
* Complete all required paperwork and documentation according to guidelines and deadlines as assigned.
* Responsible for training new cashiers;
* Cash handling policies and procedures
* Proper Scanning technique
* Engaging the customer
* Cashier selling activity
* Asking for additional front end help when lines start to back up
* Responsible for the sanitation and execution of the front end cleaning schedule.
Qualifications
Knowledge, Skills and Abilities:
* Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
* Knowledge of cash handling procedures including cashier accountability and deposit control.
* Ability to perform cash register functions.
* Knowledge of cash, facility and safety control policies and practices.
* Effective interpersonal and oral & written communication skills.
* Understanding of safety policies and practices.
* Ability to read and follow plan-o-gram and merchandise presentation guidance.
* Knowledge of and willingness to comply with company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.
* Ability and willingness to obtain required certifications in food handling.
Work Experience &/or Education:
* High school diploma or equivalent.
* One to two years of retail clerk experience.
* Previous lead experience and/or grocery store experience preferred.
* Attainment of required local and state food handling certifications, if applicable.
Relocation assistance is not available for this position.
Dollar General Corporation is an equal opportunity employer.
_
New Hire Starting Pay Range: 17.65 - 18.15
$29k-43k yearly est. 25d ago
Merchandise Furniture Coordinator
The TJX Companies, Inc. 4.5
The TJX Companies, Inc. job in Temecula, CA
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service.
* Creates a positive internal and external customer experience
* Promotes a culture of honesty and integrity; maintains confidentiality
* Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor
* Trains and mentors Associates on established merchandising and processing principles
* Ensures merchandise is properly tagged, hung, secured, and coded
* Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor
* Ensures Associates complete tasks and activities according to store plan; prioritizes as needed
* Monitors productivity of team and coaches as necessary
* Organizes and rotates back stock for easy replenishment
* Maintains and upholds merchandising philosophy and signage standards
* Maintains all organizational, cleanliness and recovery standards for the backroom area
* Ensures compliance with recycling and, where applicable, hazardous waste programs
* Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
* Provides and accepts recognition and constructive feedback
* Partners with Management on Associate training needs to increase effectiveness
* Ensures adherence to all labor laws, policies, and procedures
* Promotes credit and loyalty programs
* Supports and participates in store shrink reduction goals and programs
* Promotes safety awareness and maintains a safe environment
* Other duties as assigned
Who We're Looking For: You.
* Able to work a flexible schedule, including nights and weekends
* Superior communication and organizational skills with attention to detail
* Capable of multi-tasking
* Able to respond appropriately to changes in direction or unexpected situations
* Team player, working effectively with peers and supervisors
* Capable of lifting heavy objects with or without reasonable accommodation
* Able to train others
* 1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
27560 Ynez Road
Location:
USA HomeGoods Store 0296 Temecula CA
This position has a starting pay range of $17.50 to $18.00 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$17.5-18 hourly 38d ago
Framing/Selling Manger
Michaels Stores 4.3
Costa Mesa, CA job
Store - LA-COSTA MESA, CA Lead and coach a team of framers who focus on building customer relationships while creating a framing solution for their art. Drive custom framing sales. Assist customers in creating a memorable framing solution for their art.
Major Activities
* Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
* Develop and coach the team selling behaviors
* Leads the delivery of high-quality custom framing solutions to our customers on time by planning workload in partnership with the Store Manager
* Achieve your KPI's and manage the framing team to achieve their role KPI's
* Review sales and production workload and build plans and sales floor time for networking.
* Manage and execute the inventory management processes as assigned
* Manage and execute shrink and safety programs.
* Serve as Manager on Duty (MOD)
* Assist with interviewing, on-boarding, coaching, observing and training of new Team members; support with Talent Development activities; participate in Performance Mgmt. activities of your team; utilize the leadership competencies for continued self-development
* Partners with MOD's daily on the expectations of framing and other framers.
* Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others
* Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
* Follow Standard Operating Procedures (SOPs) and Company programs and ensure a safe environment
* Acknowledge customers, help locate product and provide solutions
* Assist with Omni channel processes
Other duties as assigned
Minimum Type of experience the job requires
* Basic computer skills
Preferred Type of experience the job requires
* Previous custom framing experience is preferred
* Retail management experience
* Experience leading a sales team
Physical Requirements
* Regular bending, lifting, carrying, reaching and stretching
* Ability to move throughout the store
* Ability to remain standing for long periods of time
* Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment
* If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation
Work Environment
* Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Total Base Pay Range for this Position:
$17.50 - $23.00
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
$17.5-23 hourly Auto-Apply 21d ago
Loss Prevention Intern (Stores) | Pasadena, CA
The TJX Companies, Inc. 4.5
The TJX Companies, Inc. job in Pasadena, CA
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
What you'll discover during a Summer Internship at TJX:
* Opportunity to make an impact and contribute to a specific team
* Volunteer, executive-led speaker series, and networking events
* Challenging, collaborative, team-based environment
* Inclusive culture where all Associates feel welcome, valued, and engaged
* Career growth opportunities - with successful completion of this experience, you may be presented a future offer to return to TJX!
What you'll do:
Being a Fortune 100 company and the leading off-price retailer of apparel and home fashions in the U.S. and worldwide, the TJX Companies Inc. relies on our Loss Prevention teams to protect our Company assets to fuel our growing multi-billion-dollar businesses. Our Loss Prevention Department collaborates and provides support to all aspects of our business. While each chain maintains an individual brand, we have implemented a One TJX approach in our U.S. Divisions to positively impact and reduce shrink.
As a Loss Prevention Intern, you will learn, contribute, and grow in a fast-paced, dynamic organization. You will have the opportunity to take a broad approach to leading, allowing you to make substantial impact on our store operations - and our bottom line. During this internship, you will learn about retail operations from the inside out and get a thorough understanding of why Loss Prevention is critical to every area of our business. Loss Prevention is about safety, leading teams to resolve theft and fraud, managing change, and using critical thinking to maximize our profits.
Through this internship, you'll have the opportunity to:
* Gain an introduction to retail Loss Prevention
* Learn how Loss Prevention maximizes innovative technology to protect Associates and assets
* Participate in the management of critical projects
* Learn from and collaborate with Loss Prevention leaders
* Learn how retail operations and distribution centers operate
* Deliver a final presentation to the executive leadership team members
Join our Loss Prevention teams and receive robust training and leadership development through classroom learning, on-the-job training, and ongoing mentorship from your leadership team. You will gain exposure and experience in the following areas of Field Loss Prevention:
/ District Field Loss Prevention
* Work within one of our districts which supports the operations of our retail stores.
* Learn about our various field Loss Prevention positions, working alongside Loss Prevention Associates/Managers.
* Participate in protecting the stores' merchandise and assets from internal and external theft through on-the-job experience.
* Identify and resolve shrink (loss) exposures and opportunities through effective partnerships and analyzing data.
* Attend Operations and Loss Prevention store market visits.
* Experience how each area of field Loss Prevention leverages partnerships and networking to achieve goals.
* Learn how field Loss Prevention Managers effectively coach, train, and develop members of their team.
/ Centralized Internal Investigations (CII)
* Learn how our CII team supports TJX by initiating, conducting, and resolving internal investigations using investigative techniques, tactics, and data analytics.
* Participate in aspects of open internal investigations.
* Experience how each area of field Loss Prevention leverages internal and external partnerships, including federal, state, and local law enforcement to achieve goals.
/ National Task Force (NTF)
* Learn how our NTF team utilizes advanced technology, business intelligence, and techniques/tactics to resolve complex external theft and fraud investigations impacting TJX brands.
* Participate in aspects of open external theft cases.
* Experiences how the NTF works with store Loss Prevention, local law enforcement, and federal agencies to support their goals and objectives.
Who we are looking for:
Ideal candidates will be strong, curious leaders with a keen eye for team leadership and process optimization. At TJX, you will grow your leadership skills and off-price retail knowledge to put them to use as part of a collaborative team working towards implementing, delivering, and achieving business goals and objectives. We are looking for natural leaders who never stop looking for efficiencies, improvements, and new ways to motivate a team.
Key Qualifications:
* Rising Juniors and Seniors currently enrolled in a 4-year degree program
* Business Management, Business Intelligence, Communications, Criminal Justice or related major (other majors may be considered)
* Genuine interest in a long-term Loss Prevention career at TJX
* Options to relocate and work a flexible work schedule depending on business needs
Additional qualifications include:
* Proficient in Microsoft Office (PowerPoint, Word, Office Suite)
* Strong analytical thinking and sophisticated problem-solving skills
* Excellent communicators who work well in teams
* Confidence and flexibility to thrive in a fast-paced and sometimes ambiguous environment
* An entrepreneurial drive, work ethic, and business acumen
* Ability to have direct, candid, and productive conversations around performance
What to expect from our interview process:
* Virtual one-way interview (HireVue)
* Virtual behavioral interviews
* Offer to join TJX and Welcome to the TJX Family!
With our Loss Prevention internship experience supporting multiple stores within a district, reliable transportation is required. A variable work schedule is part of the role and based on the needs of the business.
This position has a starting pay range of $23.50 to $25.50 per hour.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Address:
3855 E. Foothill Blvd.
Location:
USA Marshalls Store 0208 Pasadena CA
$23.5-25.5 hourly 60d+ ago
Customer Experience Coordinator
The TJX Companies, Inc. 4.5
The TJX Companies, Inc. job in Laguna Niguel, CA
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
* Creates a positive internal and external customer experience
* Promotes a culture of honesty and integrity; maintains confidentiality
* Takes an active role in training and mentoring Associates on front end principles
* Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
* Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
* Addresses customer concerns and issues promptly, ensuring a positive customer experience
* Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
* Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
* Provides and accepts recognition and constructive feedback
* Partners with Management on Associate training needs to increase effectiveness
* Ensures adherence to all labor laws, policies, and procedures
* Promotes credit and loyalty programs
* Supports and participates in store shrink reduction goals and programs
* Promotes safety awareness and maintains a safe environment
* Other duties as assigned
Who We're Looking For: You.
* Available to work flexible schedule, including nights and weekends
* Strong understanding of merchandising techniques
* Capable of multi-tasking
* Strong communication and organizational skills with attention to detail
* Able to respond appropriately to changes in direction or unexpected situations
* Team player, working effectively with peers and supervisors
* Able to train others
* 1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
27080 Alicia Parkway Suite A
Location:
USA Marshalls Store 1394 Laguna Niguel CA
This position has a starting pay range of $17.90 to $18.40 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$17.9-18.4 hourly 11d ago
Area Loss Prevention Manager (ALPM)
Ross Stores, Inc. 4.3
Pasadena, CA job
Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:
* Success. Our winning team pursues excellence while learning and evolving
* Career growth. We develop industry leading talent because Ross grows when our people grow
* Teamwork. We work together to solve the hard problems and find the right solution
* Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.
GENERAL PURPOSE:
The Area Loss Prevention Manager (ALPM) is responsible for protecting the assets of Ross Stores, Inc. while achieving shortage and safety goals for assigned stores/district(s)/area. This is done by managing, promoting, and directing all Loss Prevention initiatives and programs within the assigned group of stores and by developing and maintaining strong partnerships at the store, district, and zone levels. Through effective Operations and Human Resources partnerships, the ALPM implements company-driven shortage and safety solutions while providing regular direction and leadership to minimize operational shortage, mitigate theft and fraud, and maintain safe and secure environments for Ross associates and customers. At times, the ALPM will also work with other cross-functional groups to ensure integrated solutions positively impact shortage control and accident reduction initiatives. In partnership with Store Managers, ALPMs share supervisory responsibility for store-based Loss Prevention associates (Store Protection Specialists or SPS) and are involved in the ongoing hiring, training, development, and performance management of this team. Periodically, ALPMs may need to support the response to, recovery from, and future prevention of serious incidents within assigned market.
The base salary range for this role is $73,500 - $110,400. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.
ESSENTIAL FUNCTIONS:
Minimizing Operational Shortage
* Achieve shortage reduction goals for assigned stores/district(s)/area.
* Understand and respond to shortage processes (i.e. CNS, MOS, Front-End Operations, MPT, etc.) and analytics.
* Identify shortage risks through regular review of indicator reports; partner with stores to develop action plans to address/minimize operational shortage.
* Ensure all Loss Prevention shortage audits are conducted consistently and objectively, with a focus on continuous improvement through partnership and training.
* Coach, train, and influence store leadership and associates on best practice execution to minimize operational shortage.
* Promote shortage awareness through store programs (i.e. Shortage Highway) and ensure current Loss Prevention Awareness Center is visible to associates.
* Support assigned stores/district(s)/area during annual (and/or semi-annual) inventory process.
* Strictly adhere to all budget guidelines established in stores/district(s)/area.
Mitigating Theft & Fraud
* Aggressively identify, investigate, and resolve all internal and external theft and fraud, striving to minimize the impact of loss to the company and address new types of theft and fraud.
* Maximize utilization of all available merchandise protection tools and resources (including EAS, domes, alarm equipment, fitting room controls, shortage highway, etc.) to address loss in stores and throughout the company.
* Ensure consistent execution of all deterrence resources/tools to proactively combat external loss.
* Leverage exception and store reporting systems to identify theft activity (including cash shortage) in assigned stores.
* Drive resolution and case closure on all internal and external investigations, including timely follow up on internal leads from the corporate Investigative Analyst team or the Alertline process and external intelligence from other retailers or law enforcement groups regarding current market theft trends.
* Maintain appropriate confidentiality thorough internal investigations; partner with store/district leadership and Human Resources to address associate behavior and take corrective actions.
* Drive an impactful and effective SPS program by participating in store efforts to hire, train, and develop SPS associates in assigned stores/district(s)/area.
* Maintain accurate records and reports of all identified theft activity and related follow up; disseminate and communicate reporting as necessary.
* Drive store-level awareness of theft and fraud techniques as well as prevention tools/resources to mitigate future impact and loss.
* Share expertise on physical security and loss prevention systems through new store openings, remodels, and expansions.
Maintaining a Safe & Secure Environment
* Drive achievement of accident reduction goals for General Liability GL) and Workers Compensation (WC) for assigned stores/district(s)/area.
* Conduct regular Loss Prevention safety audits for compliance of all accident and critical incident preventative standards and programs.
* Promote a safety-first culture by conducting regular store audits, supporting the proper utilization of safety incentive awards, and joining in safety celebrations for accident-free months.
* Participate regularly in store and district conference calls to bring greater awareness to safety initiatives and emergency/crisis response procedures.
* Execute effective crisis management and incident response; coach and train store leadership and associates on accident investigation findings, areas of opportunity, and future prevention techniques.
* Provide physical security expertise and ensure proper functionality of store-based security technologies including alarms, CCTVs, Intellex, etc.
* Regularly evaluate building integrity and partner with store management to follow up on any equipment failure.
* Developing Great Teams & Partnerships
* Train store leadership and associates, as well as Operations and Human Resources partners, on current Loss Prevention initiatives and programs.
* Assist store leadership in promoting awareness campaigns on shortage and safety control measures; regularly participate in key store meetings and recognition program activities.
* Develop and maintain effective working relationships with corporate Loss Prevention partners and field-based peers; share current store/market trends and provide feedback on current or proposed initiatives.
* Foster regular working partnerships with other internal organizations to drive integrated solutions for shortage control and accident reduction initiatives.
* Drive a performance management culture by detecting opportunities for improvement in individual, team, and store performance; influence change in less-than-optimal behaviors before they become ingrained.
* Participate in the recruitment and hiring of top talent for store-based Loss Prevention positions; in partnership with store management, support the onboarding, ongoing training and development, and performance management of SPS associates in assigned stores/district(s)/area.
* Promote effective internal communication through regular Store Protection Specialist conference calls and participation in store rally meetings.
* Establish and leverage regular communication with external business partners including law enforcement agencies, retail theft organizations, and other retail LP departments.
* Assist in the development and updating of training materials and concepts for awareness training sessions.
* Perform other responsibilities and projects as assigned.
COMPETENCIES:
* Manages Work Processes
* Business Acumen
* Plans, Aligns & Prioritizes
* Builds Talent
* Collaborates
* Leading by Example
* Communicates Effectively
* Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
* BA degree or greater preferred, preferably in Business or Criminal Justice, or equivalent work experience.
* 5+ years directly-related, multi-unit Loss Prevention and/or Retail work experience.
* Experience in driving successful loss prevention, shortage control, accident reduction and fraud prevention programs.
* Self-motivated individual who can be successful in a fast-paced environment, with minimal supervision.
* Excellent written and verbal communication skills, strong presentation skills.
* Must demonstrate the ability to be flexible and adapt to changing priorities.
* Excellent analytical skills and demonstrated ability to solve problems.
* Proven ability to make good decisions under pressure.
* Excellent organizational skills, detail-oriented.
* Maintains confidentiality concerning all information and projects.
* Values and exhibits the highest level of personal integrity.
* Must have proficiency in and knowledge of computer software including MS Office (Outlook, Word, Excel, and PowerPoint).
* Knowledge of and previous experience with Loss Prevention technologies (including CCTV systems and exception reporting systems) is advantageous.
PHYSICAL REQUIREMENTS/ADA:
Job requires ability to work in an office environment, primarily on a computer.
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
Consistent timeliness and regular attendance.
Vision requirements: Ability to see information in print and/or electronically.
Must be able to travel
Must be able to stand for prolonged periods of time (up to 8 hours per day)
Frequent computer work required (up to 8 hours), involving repetitive arm/hand motions from keyboarding
This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.
#LI-HYBRID
SUPERVISORY RESPONSIBILITIES:
Shared supervisory responsibility for up to 75 store-based Loss Prevention associates (Store Protection Specialists or SPS) within assigned stores/district(s)/area.
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.