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The Travelers Companies jobs in Boston, MA - 114 jobs

  • VP Operations - Small Commercial and Middle Market Business Center

    The Travelers Companies 4.4company rating

    The Travelers Companies job in Boston, MA

    Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Operations Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $206,000.00 - $332,200.00 Target Openings 1 What Is the Opportunity? The Vice President, Market Facing Operations is responsible for ensuring overall operational excellence and superior service in support of the Small Commercial/Middle Market Business Center (SC/MMBC) business and Travelers Operations strategy. This role provides strategic oversight while ensuring a deep understanding and responsiveness to customer and stakeholder needs, with a primary focus on delivering measurable results that drive business growth. As a member of the Operations senior leadership team, the incumbent contributes strategic thought leadership and maintains execution accountability across Business Insurance and Travelers Operations. The role includes shared accountability for defining and contributing to the strategic Business Insurance Operations agenda, ensuring all initiatives deliver tangible results aligned with organizational objectives. Leading an organization of over 600 employees across an expansive geographic footprint, this position oversees the SC/MMBC segment-a dynamic organization comprised of several distinct business units with P&L and business plan contribution responsibilities, customer and agent interaction, and complex field organizational oversight. Success requires navigating diverse stakeholder relationships while consistently delivering results through operational excellence. Key leadership competencies include inclusive leadership, talent metabolism, future-focused workforce management practices, and strong coaching and development skills. The role demands a results-driven approach that balances strategic vision with tactical execution to achieve business objectives and exceed performance expectations. As of the date of this posting, Travelers anticipates that this posting will remain open until 2/6/26. What Will You Do? * Contribute to the overall Business Insurance strategic business agenda. * In partnership with market facing business leadership, participate in development of business strategy. Ensure an Operational perspective is represented and demonstrate exemplary leadership to support profit, growth and expense management goals. * Maintain thorough understanding of the business and business strategy to translate needs into internal operational capabilities. * Develop and ensure the implementation of operational and policy service strategies, policies, workflow processes and standards, and performance measurements and metrics to support business and operational strategies; ensure effective and efficient execution of these strategies. * Responsible for strategic and tactical business planning, people and resource management, customer service, operations and budget management. * Provides strategic oversight for Operations supporting the BI businesses, ensuring a deep understanding and responsiveness to customer and stakeholder needs. * Demonstrates sound fiscal management by allocating resources to meet business, operational and customer objectives, including forecasting, resource planning, prioritization and budgetary ownership. * Provides leadership toward the achievement and attainment of consistent higher efficiency and quality results; assess and implement organizational improvements that will enhance success; coach and motivate leadership and teams to produce outstanding results and achievements. * Provide leadership and stewardship to shape the customer experience to drive results; provides executive oversight of agent and customer satisfaction and ensures delivery of superior agent and customer experience. * Provides executive oversight of agent and customer satisfaction and ensures delivery of superior agent and customer experience. * Creates a high performing culture driven by individuals with diverse experiences, thoughts, and backgrounds. * Purposefully foster a work environment where all employees are included and appreciated. Attract, retain, engage and develop employees from all cultures and backgrounds. * Drives and owns change management across the organizations synchronous to business and operational strategies, integrating and streamlining operational delivery. * Ensures commitment to and outcomes of a robust talent acquisition, development and management focus and process in alignment with business and Operations related strategies. * Ensures compliance with regulatory requirements. * Perform other duties as assigned. What Will Our Ideal Candidate Have? * 10 years work experience in a leadership role within an Field-Production, Operations or Service environment. * Large scale organizational leadership experience. * Strategic Planning and foresight - sets and drives cross-functional objectives and priorities and forms a vision for the future. * Influencing, Leadership - able to influence peers and broader teams through an inclusive style and recognition of their abilities and knowledge. * Understanding & Navigating the Organization. * Building Relationships - leads and seeks effective partnerships across the organization. * Talent and Culture Development. * Change Leadership. * Risk Taking, Innovation. * Conceptual and practical understanding of related technology applications. * Experience in flow business including operational aspects and sales and service capabilities. * Bachelor's Degree preferred. What is a Must Have? * Minimum seven years experience in a leadership role within a Field-Production, Operations or Service environment. * Familiarity with Operations: metrics/productivity measurement, modeling and forecasting. What Is in It for You? * Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. * Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. * Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. * Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. * Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit *********************************************************
    $206k-332.2k yearly 8d ago
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  • Account Executive/Underwriter, National Accounts

    Travelers Insurance Company 4.4company rating

    Travelers Insurance Company job in Boston, MA

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Underwriting **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $99,100.00 - $163,400.00 **Target Openings** 1 **What Is the Opportunity?** National Accounts provides casualty solutions for clients with significant risk with coverages such as Workers' Compensation, General and Product Liability, as well as Commercial Automobile Liability. The Account Executive (AE), National Accounts will partner with agents, brokers, and customers to provide guaranteed cost and loss sensitive coverage for new and renewal business based on customers' needs. As an AE, you are decisive, detail-oriented, and know how to build relationships internally and externally to drive results. Your ability to assess risk and sell our products will contribute to the profitability and success of Travelers. **What Will You Do?** + Manage the profitability, growth, and retention of an assigned book of business. + Underwrite and skillfully negotiate customer accounts to minimize risk and maximize profitability. + Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to create sales plans and identify cross-selling opportunities. + Foster and maintain relationships with external partners by regularly meeting in person with agents, brokers, and customers to market and sell Travelers products with a goal of writing and retaining accounts consistent with our risk appetite. Must be able to travel to such meetings. + Identify and capture new business opportunities using consultative marketing and sales skills. The sales process to target new accounts has a long runway (6 months to 1 year). + Develop and execute agency sales plans. Execute region/group sales plans. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Bachelor's degree. + Three to five years of relevant underwriting experience with experience in National Accounts. + Knowledge of loss sensitive products, the regulatory environment, and the local insurance market. + Deep financial acumen. + Strong critical thinking skills with the ability to proactively identify underwriting, marketing, or financial challenges and analyze available information to make timely decisions in alignment with our risk appetite. + Communication skills with the ability to successfully negotiate with agents and brokers. + CPCU designation. **What is a Must Have?** + Two years of underwriting, claim, operations, risk assessment, actuarial, sales, product, or finance experience. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $99.1k-163.4k yearly 15d ago
  • Site Support Analyst

    Chubb 4.3company rating

    Boston, MA job

    Chubb's Global End User Services (EUS) organization is relentlessly focused on driving and improving the end user experience globally thru technology programs, deliveries and innovative solutions. With an extreme focus on the end user and a drive for excellence, the organization owns and oversees activities that support new ways of working to help improve productivity and simplify the technology experience. We are looking for a Site Support Analyst to assist employees, new hires and contractors with technical issues related to their PC's, mobile devices, and peripherals. The role holder will support hardware and software issues as well as upgrades related to desktop technology, will help develop, implement and enforce policies and procedures related to end user technology and will have excellent customer service skills and a positive attitude. Key Responsibilities: Troubleshoot and remediate PC/peripheral/mobile device hardware and software issues and incidents related to internal and external applications including all Microsoft products. Support users in their use of printers, digital scanners, smart devices, meeting room scheduling and video conferencing technology Train and guide staff on hardware and software usage Ensure patch compliance for PCs Support of training and meeting room hardware as well as supporting users in scheduling and executing meetings and conference calls Process help desk tickets for employees and contractors Support end users both physically in the office as well as working remotely Configure and build hardware; install and configure software based on user service requests Document resolution to desktop issues, propose solutions to root cause problems Maintain hardware and surplus inventories and processes associated with receiving, processing, and tracking incoming and outgoing equipment Interact with 3rd party vendors to drive and resolve specific technical problems Respond to incidents by phone, chat or email in a timely manner Take ownership of role related tasks Manage new hire setups, including coordination and configuration of equipment Assist with new hire orientations and onboard new users from a technology perspective Demonstrate a high level of professionalism, interpersonal skills, and team-oriented attitude Demonstrate active listening skills with ability to act with sensitivity and empathize with end user's situation Document resolutions to desktop issues and propose solutions to root cause problems Identify opportunities to improve, automate, or simplify processes or systems Serve as a key contact and representative of IT for projects and initiatives such as: Office Moves and Real Estate Initiatives Hardware Refreshes Major Software Roll Outs Desktop Migrations Security Implementations and Compliance issues Standardization of End User Services to align the EUS catalogue of services globally. Train and guide staff on hardware and software usage Document resolution to desktop issues, propose solutions to root cause problems. Interact with 3rd party vendors to drive and resolve specific technical problems. Identify opportunities to improve, automate, or simplify processes or systems. Strong understanding of PC hardware skills and an interest and eagerness in technology and support for end users Can work independently or with a team Microsoft Certified Desktop Support Technician certification a plus Well versed in desktop tools including O365 Knowledge of Mac OS/Apple iOS Experience setting up printers, monitors and IT cabling Some experience with Active Directory beneficial Ability to document processes and procedures Superior customer service and interpersonal skills Ability to effectively communicate about technology Excellent oral and written communication skills The pay range for the role is $62,200 to $105,800. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
    $62.2k-105.8k yearly Auto-Apply 60d+ ago
  • Law Office Supervisor

    CNA Financial Corp 4.6company rating

    Boston, MA job

    You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Under broad supervision provides administrative supervision to a legal support staff, and provides legal and administrative support to a managing attorney. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: * Assigns, distributes, coordinates and supervises the work activities of subordinate staff. * Leads, coaches and mentors work groups, and coordinates training and development while mobilizing others to deliver results. * Performs complex legal administrative support for managing attorney and on day to day operational matters. * Participates in complex and other special projects. • Prepares and distributes management reports. * As necessary, may be responsible for the day to day coordination and routine administration of office technical support, resolving or escalating issues as needed. * Under broad supervision provides administrative supervision to a legal support staff, and provides legal and administrative support to a managing attorney. Skills, Knowledge and Abilities * Ability to effectively lead, coach and mentor legal support staff. * In-depth understanding of legal terminology and practices as well as knowledge of the organization and insurance industry. * Excellent written and verbal communication skills including professional phone etiquette, and ability to effectively interact with internal/external business partners. * Excellent organizational skills including ability to prioritize and coordinate multiple projects. * Detail oriented with strong analytical skills. * Strong computer skills including Microsoft Office suite and other business related software systems. * Focuses on objectives to set direction and drive superior results. * Stays informed on relevant insurance industry trends. * Uses Metrics and information analysis and accesses technology resources as needed. * Builds a competitive organization by attracting, managing, developing and retaining the talent needed to win. * Value driven to provide superior solutions to internal and/or external customers. * Acts with a sense of urgency to advance priorities of the organization. * Helps other to excel through collaboration and building strong relationships. * Thinks creatively and uses diverse ideas to solve problems. * Raises expectations of self and others by continuously learning and broadening industry and technical skills. Education and Experience * Bachelor's Degree with paralegal certification, or equivalent. * Typically a minimum four years related experience. * Prior leadership experience preferred #LI-CP1 #LI-Hybrid In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $47,000 to $78,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
    $47k-78k yearly Auto-Apply 54d ago
  • Experienced Multi-Line Adjuster

    Geico 4.1company rating

    Boston, MA job

    At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Multi-Line Property Damage Adjuster -In Massachusetts and surrounding area Salary: Starting pay rate varies based upon position and location. Ask your Recruiter for details! We are looking for a highly motivated and service-oriented individual to join our Multi-line Damage team as a Multi-line Property Damage Adjuster! As an ambassador for GEICO's renowned customer service, you will work in a dynamic environment that may include repair shops, salvage yards, a customer's home or in a virtual estimating environment. You will be responsible for inspecting damage, estimating cost of repairs, negotiating settlements, issuing payments, and providing excellent customer service. This position primarily will include servicing boat, motorcycle, RV and other specialty claims. Qualifications & Skills: Valid driver's license (must meet company underwriting guidelines for at least the past 3 consecutive years) and the ability to maintain applicable state and federal certifications and permits Willingness to be flexible with primary work location - position may require either remote or in-office work Solid computer, mechanical aptitude, and multi-tasking skills Effective attention to detail and decision-making skills Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities Minimum of high school diploma or equivalent, college degree or currently pursuing preferred Annual Salary $36.63 - $57.49 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
    $36.6-57.5 hourly Auto-Apply 60d+ ago
  • Westchester Executive Underwriter

    Chubb 4.3company rating

    Boston, MA job

    Key Objective: To execute the CHUBB Westchester Specialty Casualty business unit strategy; product line responsibilities include Primary General Liability , Lead Umbrella, follow form Excess, and High Excess placements. As an underwriting member of the CHUBB Westchester Specialty Casualty Division, this position will work within their local team to achieve profitable underwriting results through the growth, development, servicing and underwriting of Excess and Surplus Lines business. This position will be working directly with other CHUBB divisions toward driving profitable business development within the CHUBB Westchester Specialty Casualty Division. The position will work exclusively through contracted wholesale brokers. The CHUBB Westchester Specialty Casualty Division will provide a single source of access to CHUBB's broad domestic and international product and service offerings within the property and casualty underwriting disciplines. Under limited supervision, primary responsibility is to underwrite individual risks; may also supervise employees. Duties may include but are not limited to: Solicits new and renewal submissions from appointed wholesaler brokers. Determines terms and conditions and complex rating plans. Binds coverage. Documents the underwriting files to company/division expectations. Handles more complex files and portfolios within underwriting authority. PROFITABILITY & PRODUCTION Goal Achievement - Delivering upon the established New and Renewal business goals as provided by the Regional Underwriting Manager. This will include Premium projections as well as all Policy Acquisition Expense budgets. Growth Strategies - Executing upon the assigned roles per the regional marketing plans and strategies. This includes: Client & broker relations including sales calls & attendant strategies Completing target account responsibilities & cross sell strategies Underwriting Integrity - Achieving all underwriting standards as outlined by the CHUBB Westchester Specialty Casualty Division home office and all applicable Underwriting Guidelines, Authorities, and Position Papers. This includes: Risk selection: Fundamentals of coverage, terms and conditions. Ability to offer coverage, terms and conditions which generate a profit for the Company while meeting the needs of the customer. Risk Assessment. Ability to identify risk exposures, special or common hazards, and appropriate controls. Ability to select risk based on exposure and risk analysis. Ability to analyze claims and quantify losses. Financial proficiency. Understanding of financial statements and ratios used in risk analysis. Understanding of insurance financial fundamentals; impact of underwriting decisions on company assets. Ability to understand credit risk Actuarial fundamentals. Ability to understand the basics of loss trends, loss triangles, and ratemaking. Ability to quantify risk based on experience history and forecasting methods. Pricing & attachments including rate change goals Terms & conditions - understand and underwrite terms and conditions and underlying terms and conditions. Marketing and Communications - Ability to sell and negotiate to achieve bottom line profitability for the Company. Ability to make presentations and communicate articulately. Ability to base communications on strategic thinking. Ability to manage producer strategy. Systems and programs - Ability to use systems and software programs needed to conduct daily business. BRANCH ADMINISTRATIVE Ensuring the achievement of all divisional standards with regards to all administrative responsibilities as outlined in the CHUBB Westchester Specialty Casualty Operations Manual, including: Accurate & timely policy issuance Accurate billings Manuscript form & endorsement processes File construction and documentation Performance will be measured by: Achievement of premium goals & budgets Adherence to underwriting goals, guidelines & objectives Adherence to departmental workflow and service standards Qualitative assessment of underwriting decisions Results of internal and external underwriting audits: New business submission and quote activity Marketing activity Minimum of 5-7 Years Underwriting experience Experience in underwriting wholesale general liability, umbrella and excess business Construction underwriting experience preferred Insurance related business acumen High level of product knowledge including: Exposure analysis Form & coverages Rating principles and mechanics Negotiation & presentation skills Knowledge of wholesale casualty insurance industry Proven broker relations & customer management skill set Strong verbal and written communication skills Strong organizational skills with attention to detail Ability to work effectively in a team Basic proficiency in Microsoft Word, Excel, Power Point
    $123k-182k yearly est. Auto-Apply 60d+ ago
  • Risk Control Field Director

    Travelers Insurance Company 4.4company rating

    Travelers Insurance Company job in Braintree Town, MA

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Risk Control **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $126,500.00 - $208,700.00 **Target Openings** 1 **What Is the Opportunity?** Reports to Field Director or AVP, Risk Control. Under limited supervision, manage a team of 4+ employees responsible for providing Risk Control service, reporting to either a AVP or Field Director. Manages work assignments for staff in assigned territory, completes performance reviews with input from FD or AVP, guides staff on skill development, and acts as Risk Control liaison to local business partners. May conduct risk assessment surveys at client locations and/or perform account service coordination duties. **What Will You Do?** + Travel for this role may entail long-distance, overnight travel, and/or multi-night trips depending on the needs of the business. + Works actively with Business Partners in support of new business acquisition and account retention; works to understand the needs of the business and Risk Control's resource needs. + Interacts with the AVP and peers in the region to support Risk Control initiatives across the region, as well as in support of local initiatives. + Manages work assignments to assigned staff and leverages Specialists' involvement as necessary. + Identifies technical development needs of staff and engages resources needed to support staff development. + Conducts staff co-surveys and Quality Reviews; provides curbside coaching as appropriate. Works with appropriate Specialists, SMEs, mentor and/or Training Director to develop coaching plans for skill development. + Manage, direct and provide oversight of Risk Control services to Large Commercial Accounts in the territory. Is expected to provide direct account management to selected Large Commercial Accounts in the territory. + Actively works with internal business partners as a marketing partner with the Managing Director/Account Executive to support new business initiatives and growth. + Develop and maintain relationships with agency and broker partners in support of local initiatives and marketing needs. + Engage with Business Partners to understand their business plans and initiatives to ensure appropriate Risk Control resources and staffing. + Interact with internal and external business partners to keep them abreast of RC resources, products and services. + Attends and actively participates in local underwriting meetings as a pro-active member of the management team. + May conduct risk assessment surveys at client locations to assist in underwriting and risk selection. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Bachelor's degree in related field. + Typically has a minimum of 7- 10 years' experience in Risk Control experience. + Preferred candidate has strong understanding and technical knowledge risk control principles for property and casualty lines of coverage. + Insurance carrier as well as limited supervisory experience is preferred though not required. + Competency in performing risk assessments for Property, Workers Compensation, General Liability, Products Liability and Auto lines of business. + CSP, GSP, ARM or similar certification desirable, but not required. **What is a Must Have?** + Six years of experience in safety, risk control/management, or a related field, such as occupational/environmental health and safety, science, engineering, construction, manufacturing, or relevant military experience. + Valid driver's license. + Must have or be able to attain appropriate certification to meet state-specific requirements, where applicable. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $126.5k-208.7k yearly 8d ago
  • Risk Control Specialist, Inland Marine

    Travelers Insurance Company 4.4company rating

    Travelers Insurance Company job in Braintree Town, MA

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Risk Control **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $104,000.00 - $171,700.00 **Target Openings** 1 **What Is the Opportunity?** Reports to Technical Director or AVP under general supervision. Responsible for technical discipline in the region. Delivers specialty services as assigned. Provides technical training to Risk Control generalists. Able to work with national or multi-regional customers. Specialties can include Customer Training, Inland Marine, Industrial Hygiene, Ergonomics, Construction, Transportation Safety, Workers Compensation Cost Containment, Ocean Marine, Liability, and Products Safety. **What Will You Do?** + Deliver specialist level service in area of technical expertise (eg: risk evaluation, management consulting, strategy development, training) to meet needs of underwriting or customer. + Serve as a technical resource to Risk Control field organizations and internal business partners. + Collaborate in technical development of Risk Control staff in partnership with field management on areas of technical expertise. Conducts co-surveys with and performs quality assessments on work of field staff. + Consult with clients and business partners on ways to control hazards in order to reduce or prevent losses. + Understand and apply practical, collaborative consulting concepts in helping clients develop ongoing programs for continuous safety improvement. + Document findings and recommendations to internal business partners and/or clients. Influence clients to implement recommendations. + Maintain current knowledge of regulatory environment and emerging issues in the specialty. + Maintain timely, relevant communications with Technical Unit Manager, Regional Managers and Risk Control staff. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Bachelor's degree in related field. + Prior role that included technical training or mentoring within the discipline. + Relevant experience in consulting or industry will be considered. + Business Knowledge: + Understanding of Commercial Lines insurance products, services, and risk selection practices preferred. + Willing to meet and understand Risk Control performance standards, policies and procedures. + Technical Expertise: + Demonstrated expertise/command in specialty and ability to maintain up to date knowledge. + Makes complex technical information and recommendations understandable and clear to audiences with varied levels of technical knowledge. + Can acquire working knowledge of relevant Risk Control computer systems applications. + Maintains relevant professional designation. + Customer Service: + Balances customer expectations and expense constraints. + Builds credibility with internal and external customers. + Creates customer satisfaction by demonstrating the value of Risk Control services. + Strong written communication skills. + Resource Management: + Continually assesses workload in light of business priorities; directs own efforts. + Influences others to take action on recommendations. + As needed for discipline. **What is a Must Have?** + Five years of experience in a risk control specialty, including, but not limited to, Inland Marine, Industrial Hygiene, Boiler & Machinery, Property, or Construction. + Valid driver's license. + Must have or be able to attain appropriate certification to meet state-specific requirements, where applicable. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $104k-171.7k yearly 60d+ ago
  • Risk Management, Modeling Analytics Lead

    Travelers Insurance Company 4.4company rating

    Travelers Insurance Company job in Boston, MA

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Data Analytics, Data Science **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $169,400.00 - $279,600.00 **Target Openings** 1 **What Is the Opportunity?** The Travelers Catastrophe Risk Management Group is seeking a Cyber Peril Lead to join our PERILS team leading our research related to man-made perils with a focus on Cyber risk. You will be joining a group of dedicated professionals charged with leading Travelers to be in position to successfully endure catastrophic loss from natural and man-made perils. The PERILS team is a multi-discipline group focusing on peril research, the development of next generation analytics, and event response activities. As a member of this Team, you will be an active participant in the development and implementation of peril research and strategies. The team engages in enterprise-wide complex multi-disciplinary CAT research projects with various depths of focus. The position requires an individual who can strive in an analytical, innovation-driven environment, in tune with business needs. **What Will You Do?** We are seeking a candidate with a solid analytical base in cyber risk management or a scientific, engineering, or related quantitative discipline. The person will have effective self-organizational and time-management skills with the ability to work independently and formulate and execute project objectives. We seek problem solving and critical thinking skills in support of the team's efforts to provide best-in-class analyses to our business partners. Some of the specific duties include: + Provide thought leadership and strategy support related to portfolio cyber risk + Validate cyber aggregation risk models and technographic scores + Assist the Cyber Underwriting team with subject matter technical expertise and guidance + Identify, select, and extract relevant data from various internal and external sources. Complete analyses and present recommendations to team members, stakeholders, and Leadership + Stay abreast of the latest scientific research and summarize findings for the peril, including recent trends in threat actors, techniques and vectors of attack + Drive innovation through new tools/technologies and capabilities (e.g., develop custom tail scenarios) + Monitor the Company's exposures, aggregations, and peril-specific book mix changes + Support our Business Units Consulting and Actuarial functions with ad-hoc research and peril strategy development + Create and maintain collaborative relationships with business partners **What Will Our Ideal Candidate Have?** + Exposure to cyber catastrophe modeling and/or cyber hygiene technographic scanning tools is a plus + Proficiency with Microsoft Suite, SQL, statistical packages, or other programs used to retrieve and analyze data + Knowledge of insurance concepts, coverage, products, and operations preferred + Ability to apply emerging statistical procedures to large highly complex work + Working knowledge of a programming language such as Python/R/Matlab preferred + Works well both independently & within a team, strong organization, and time management + Demonstrated ability to convey technical concepts across professional fields of discipline **What is a Must Have?** + Master's degree in Statistics, Mathematics, Decision Sciences, Actuarial Science or related analytical STEM field plus six years of experience or any suitable and equivalent combination of education and work experience. + Heavy concentration in mathematics, including statistics and programming, business intelligence/analytics, as well as data science tools and research using large data sets. Additional verification of specific coursework will be required. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $169.4k-279.6k yearly 60d+ ago
  • PL EIA Sales Producer

    Hanover Insurance Group 4.9company rating

    Worcester, MA job

    Our Personal Lines team is currently seeking an EIA Sales Producer to join our growing team. This is a full time, non-exempt role. This role is a hybrid opportunity. The EIA Sales Producer represents Educators Insurance Agency, a division of Hanover Insurance, in effectively managing its customer and prospect relationships. This individual is responsible for selling insurance products to new customers through both inbound and outbound call campaigns, as well as manage existing client relationships. IN THIS ROLE, YOU WILL: Use knowledge and selling techniques to build value in the product tailored to the customer Overcome objections & solve prospect or policyholder problems Perform high volume of outreach to leads and prospects to drive new business growth Build rapport, identify customer needs, and advise clients on coverage Meet or exceed monthly sales goals with a secondary focus on agency retention campaigns Employ an “Account” focus and deliver to the customer all relevant products for their household - Home, Auto, Toys Navigate and execute insurance transactions within the appropriate system: Agency Management System, TAP Sales, AS 400, etc. Expand knowledge to all carriers in the agency, remarketing risks only when appropriate Provide training and mentorship to Associate Sales producers Handle complex and high-value customer accounts, providing proactive touchpoints to increase customer retention Participate and provide feedback during marketing campaigns designed to drive new business to the agency Must use established guidelines and techniques such as timeliness, quality and effectiveness to respond to all inquiries Appropriately access underwriting risk and apply skill to business guidelines in accordance with carrier specifications May recommend and sell additional or increased coverage in appropriate situations and within specified guidelines - dependent upon Regional location Partner with underwriting, claims, accounting, service when needed to enhance the overall customer experience Assist with various projects and pilots that support agency and company initiatives Other duties as assigned WHAT YOU NEED TO APPLY: Experience in sales and customer service Must have and maintain appropriate state license(s) and continuing education credits Strong sales and service orientation An engaging, outgoing personality and passion for helping customers Ability to communicate well to both prospects and customers Strong written and verbal communication skills, organizational skills, initiative and the ability to multi-task are crucial Excellent analytical, decision-making and organizational skills Strong typing capabilities and PC proficiency Easily adapts to new or different changing situations, requirements or priorities Cultivates an environment of teamwork and collaboration This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform.
    $153k-260k yearly est. 17d ago
  • Management Consultant-Commercial Construction Industry (Commission Based)

    Travelers Insurance Company 4.4company rating

    Travelers Insurance Company job in Boston, MA

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Corporate Services/Other, Finance and Accounting, Operations **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $70,000.00 - $70,000.00 **Target Openings** 1 **What Is the Opportunity?** The Performance Construction Advisors (PCA) is a wholly-owned subsidiary of Travelers. PCA facilitates executive peer groups which are exclusive gatherings of seven to ten CEOs where, with the assistance of a professional facilitator, non-competing leaders openly review their companies and share information in a focused effort to build breakthrough success for themselves, their families, their employees, and their customers. In addition, PCA offers consulting services that help family-owned and other closely held business owners and leaders make more money in less time with fewer headaches with a higher quality of life. Acting as a Peer Group Facilitator and Senior Consultant, the Business Consultant facilitates meetings of closely held business CEOs and executives and delivers one-on-one consulting services as assigned. The successful candidate will possess considerable business experience broadly applicable to executing PCA's peer group facilitation and one-on-one consulting programs while also having latitude to creatively address client needs. This is a fully-Commissioned role. Employees in this role will be paid a draw of $70,000 and have the opportunity to earn the majority of their pay through commission payments. **What Will You Do?** + Develop relationships and facilitate peer group meetings of commercial construction CEOs and executives. + Collect and analyze financials of peer group members. + Work closely with peer group host companies in preparation for peer group meetings. + Coordinate with other PCA staff for meeting preparation, logistics, and follow-through. + Conduct peer group meetings on time, on task, and with exceptional quality. + Hold peer group members accountable for follow-through on group recommendations. + Deliver limited one-on-one consulting to peer group members to assist in goal attainment. + Actively seek one-on-one consulting opportunities within the assigned peer groups. + Deliver additional one-on-one consulting as assigned. + Follow PCA's established processes and best practices for peer group facilitation and one-on-one consulting - and contribute to the continuous improvement of these processes and practices. + Maintain accurate member/client records. + Coordinate closely with other functions to maximize member experience and lifetime value. + Provide input into developing and maintaining the peer group program operations manual. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + 5 years experience consulting with closely held business owners. + Experience owning or operating a commercial construction business. + Proactive, entrepreneurial approach to recognizing needs, solving problems, anticipating issues and developing solutions. + Demonstrable delivery of high quality work/service within agreed upon timeframes. + Able to communicate as a peer to highly successful, strong-willed CEO members. + Equally exceptional team and individual performer. + Helpful and highly responsive. + Strong problem solving ability. + Strong organizational skills. + Strong, articulate communication skills. + Entrepreneurial. + Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook). + Capable and comfortable with web-based applications integrated into PCA's established processes and best practices. **What is a Must Have?** + Bachelor's degree required. + 10 years of business experience required. + Ability to travel up to 75% of the time required. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $70k-70k yearly 60d+ ago
  • Complex Claims Consultant - Aging Services/Medical Malpractice

    CNA Financial Corp 4.6company rating

    Boston, MA job

    You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. CNA is a market leader in insuring skilled nursing, assisted living and independent living facilities and this role will support the business and interact closely with internal business partners such as Underwriting, to share claim insights that aid in good underwriting decisions. Our Healthcare Claims team is seeking a Complex Claims Consultant to support our Aging Services segment. This individual contributor role is responsible for the overall investigation and management of Aging Services claims in multiple states. Recognized as a technical expert in the interpretation of complex or unusual policy coverages in area of expertise. Under general management direction, works within assigned limits of broad authority on assignments requiring a high degree of technical complexity, coordination and excellent customer service. This position enjoys a flexible, hybrid work schedule at one of the listed CNA office locations. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: * Manages an inventory of highly complex commercial claims, with large exposures that require a high degree of specialized technical expertise and coordination, by following company protocols to verify policy coverage, conduct investigations, develop and employ resolution strategies, and authorize disbursements within authority limits. * Ensures exceptional customer service by managing all aspects of the claim, interacting professionally and effectively, achieving quality and cycle time standards, providing timely updates and responding promptly to inquiries and requests for information. * Verifies coverage and establishes timely and adequate reserves by reviewing and interpreting policy language and partnering with coverage counsel on more complex matters, estimating potential claim valuation, and following company's claim handling protocols. * Leads focused investigation to determine compensability, liability and covered damages by gathering pertinent information, such as contracts or other documents, taking recorded statements from customers, claimants, injured workers, witnesses, and working with experts, or other parties, as necessary to verify the facts of the claim. * Resolves claims by collaborating with internal and external business partners to develop, own and execute a claim resolution strategy, that includes management of timely and adequate reserves, collaborating with coverage experts, negotiating complex settlements, partnering with counsel to manage complex litigation and authorizing payments within scope of authority. * Establishes and manages claim budgets by achieving timely claim resolution, selecting and actively overseeing appropriate resources, authorizing expense payments and delivering high quality service in an efficient manner. * Realizes and addresses subrogation/salvage opportunities or potential fraud occurrences by evaluating the facts of the claim and making referrals to appropriate Claim, Recovery or SIU resources for further investigation. * Achieves quality standards by appropriately managing each claim to ensure that all company protocols are followed, work is accurate and timely, all files are properly documented and claims are resolved and paid timely. * Keeps senior leadership informed of significant risks and losses by completing loss summaries, identifying claims to include on oversight/watch lists, and preparing and presenting succinct summaries to senior management. * Maintains subject matter expertise and ensures compliance with state/local regulatory requirements by following company guidelines, and staying current on commercial insurance laws, regulations or trends for line of business. * Mentors, guides, develops and delivers training to less experienced Claim Professionals. May perform additional duties as assigned. Reporting Relationship Typically Director or above Skills, Knowledge & Abilities * Thorough knowledge of the commercial insurance industry, products, policy language, coverage, and claim practices. * Strong communication and presentation skills both verbal and written, including the ability to communicate business and technical information clearly. * Demonstrated analytical and investigative mindset with critical thinking skills and ability to make sound business decisions, and to effectively evaluate and resolve ambiguous, complex and challenging business problems. * Strong work ethic, with demonstrated time management and organizational skills. * Ability to work in a fast-paced environment at high levels of productivity. * Demonstrated ability to negotiate complex settlements. * Experience interpreting complex commercial insurance policies and coverage. * Ability to manage multiple and shifting priorities in a fast-paced and challenging environment. * Knowledge of Microsoft Office Suite and ability to learn business-related software. * Demonstrated ability to value diverse opinions and ideas. Education & Experience * Bachelor's Degree or equivalent experience. JD a plus. * Typically a minimum six years of relevant experience, preferably in claim handling and litigation. Prior negotiation experience. * Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable * Professional designations preferred (e.g. CPCU) #LI-KP1 #LI-Hybrid In Illinois/New York/California, the average base pay range for a Complex Claims Specialist/Consultant is $83,000 to $160,000. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
    $83k-160k yearly Auto-Apply 39d ago
  • Facilities Engineer

    Hanover Insurance Group 4.9company rating

    Worcester, MA job

    Our Facilities Department is currently seeking a 3rd Shift Facilities Engineer to join our growing team in our Worcester, MA office, eligible for a 15% shift differential. This is a full time, non exempt role. This is a highly visible position and strong customer service and interpersonal skills are essential. The Facilities Engineer has a strong focus on maintaining, troubleshooting and repairing facility equipment on all systems. This position is expected to demonstrate technical expertise in a specified trade and be multi-skilled in other areas (e.g. pipe fitting/plumbing, electrical). The Facilities Engineer will have some advanced training and be working towards appropriate licensure for their specified trade. The Facilities Engineer is classified as essential personnel and, as such, is required to work with minimal amount of absences and during all site closures as required except in the event of a major disaster when access to the facilities is prohibited by governmental emergency personnel. The individual in this role must be available for call-in work and to perform other duties as required. IN THIS ROLE, YOU WILL: Proficient in the operation of all types of hand and power tools and equipment. Ensures all work orders are completed on and closed with all appropriate documentation within the time constraints of the request. Routine daily checks of equipment. Perform in-depth and detailed maintenance work including installing, operating, and maintaining all equipment and components that support the facility. These include HVAC systems, building management systems, chillers, boilers, emergency generators and compressed air systems. Performs preventive maintenance on all base building and critical system equipment such as: assembling all tools, supplies and instruments necessary to complete the job, performing work with a minimum amount disruption, conducting immediate cleanup of work area, completing the preventive task sheet, returning tools to workshop, and unused supplies to store room, reporting any equipment problems, impending supply or material shortages. Read and interpret equipment manuals and work orders to perform required maintenance and service. Detect faulty operations and/or defective equipment and repairs or report those and any unusual situations to proper supervision. May adjust functional parts of mechanical devices as necessary. May assemble and install mechanical and electromechanical equipment and systems. May troubleshoot and repair equipment and systems requiring the isolation of the malfunction, disassembly of equipment and repair/replacement of bearings, power transfer apparatus, structural components and the like. Complies with all applicable local, state and national codes. Responsible for overseeing the activities of contractors operating within the buildings and coordinate services with outside vendors and contractors. Oversees some critical equipment such as fire/life safety alarm and suppression systems, elevator preventive and corrective maintenance etc. WHAT YOU NEED TO APPLY: Has prior safety training such as NFPA 70e and OSHA10 Education - Minimum of a high school diploma. College/Technical Degree preferred Massachusetts driver's license Satisfies apprenticeship requirements or greater Knowledge and understanding of applicable local, state and national codes Ability to follow and understand construction drawings and diagrams Typically has 2-5 years of related experience. Has completed or is completing licensure in specific trade (e.g. journeyman) and / or taken relevant training Applies advanced skills in area of specialization May adapt procedures, processes and techniques to accomplish the requirements of the position Duties and tasks are varied and moderately complex Resolves most questions and problems, and refers only the most complex issues to higher levels Works under minimal supervision May periodically assist in orienting, training, assigning and checking the work of less experienced employees Physical Demands and Work Environment: Work hours may include days and evenings on weekdays and weekends Ability to stand or walk for prolonged periods of time Ability to lift and carry heavy objects (up to 100lbs) 25-50% of time. Ability to climb and work on ladders and scaffolds Physical stamina and endurance. Manual dexterity Ability to operate a motor vehicle. Ability to work cooperatively. Ability to repeatedly bend, twist, stoop, kneel, crawl, squat ETC. for extended periods of time (25%-75% of time). Ability to climb to heights (e.g. ladder) and maintain balance for extended periods while performing work tasks. Ability to operate hand and power tools. Ability to report to work in adverse weather conditions. Ability to perform work tasks in adverse weather conditions. Ability to perform work tasks in a loud/noisy work environment. May be exposed to a variety of chemicals.
    $85k-115k yearly est. 7d ago
  • Underwriting Trainee - Surety

    CNA Financial Corp 4.6company rating

    Boston, MA job

    You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. THIS ROLE WILL START IN JUNE 2026 Are you looking for an adventure and the opportunity to start an exciting career? Do you have a college degree in Finance, Accounting, Economics or Business Administration? If so, CNA could have the perfect opportunity for you as a Surety Underwriting Trainee! CNA Surety's Underwriting Trainee Program offers a rewarding career path for individuals interested in working for a company that provides hands on experience and unique opportunities. The trainee program is for 1 year and upon successful completion of the program individuals will be promoted to an Underwriter. : Job Description As a Surety Underwriting Trainee, you will have access to professional skills development, productivity courses and much more. Primarily responsible for learning underwriting principles and standards in a CNA Surety branch office. Analyzes, evaluates, and refers new and existing business to a more senior level underwriter within the branch office. During the program our curriculum provides: * Reviews bond applications and financial documentation to determine if the applicant is an acceptable risk in accordance with company guidelines and standards. Determines the need for additional evidence of financial standing and appropriate strategy. * Instructor-led training, testing, self-study courses, web-based training and practical application with guidance through a formal mentoring program. * Recommends risks after complete analysis and consideration of applicant documentation, business factors and competitive situations. * Prepares written communications on adverse underwriting decisions, rate appeals, underwriting requirements, status and declinations. * May assist in marketing products and services through agencies or through the brokerage community. Develops and maintains positive agency and/or broker relationships to ensure positive outcomes. May travel approximately 1 to 1 ½ days a week to agent locations shadowing more senior underwriters prospecting business. * Performs other essential duties as assigned. KNOWLEDGE & SKILLS REQUIRED: * BA/BS in Finance, Accounting, Business Administration or similar program. Minor in Marketing or Communication Studies a plus. * Prior work or internship experience in a related discipline (finance, credit, accounting) strongly preferred; * Must possess excellent communication and analysis skills. CNA Surety is known for its expert underwriting, solid financial strength, market leadership and creative solutions to all bonding requirements. Through a combined network of approximately 34,000 independent agents, the company has the capability to serve a full range of bonding needs, from the smallest commercial bonds to multi-million dollar contract bonds. With a highly diverse product line, one of the broadest underwriting capabilities in the industry, and an unparalleled distribution system, CNA Surety ranks as one of the largest surety companies in the United States. #LI-KE1 #LI-Hybrid In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $35,000 to $65,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
    $35k-65k yearly Auto-Apply 20d ago
  • Personal Financial Representative - MA

    Allstate 4.6company rating

    Lincoln, MA job

    Would you like to own a meaningful financial services practice under the Allstate brand? Scale your existing practice with proven support, flexibility and access to new customers. We're looking for professionals with a growing practice who would like to use the Allstate brand and resources to expand, in your community. Your Practice. As an Allstate Financial Specialist, you'll build your own financial services practice with support from Allstate. Your partnership with Allstate Agency owners will drive new business in your community and support your access to new revenue streams Your Support Team. We support our Financial Specialists across the nation with a variety of product offerings and continued education that helps them succeed. Financial specialists can share space with an Allstate agency owner and obtain leads from them. Your Rewards. We believe hard work should be rewarded. At Allstate, we offer unlimited earning potential that's always connected to the growth of your business. Your Work. A typical agency office has one financial specialist who meets with customers face-to-face and a team of licensed professionals who enhances the team's ability to build deep relationships with customers and provide leads. Allstate provides support and expertise to help you build your business. Are You a Fit? We are looking for someone who possesses an unquenched entrepreneurial spirit and a strong track record of success. You'll also need to have: • At least 2 years of life insurance or financial services customer facing sales experience • State Life/Health Insurance Licenses • FINRA Series 6 or 7 and 63 (if applicable) licenses • Blended mix of protection and asset accumulation sales • Prior Experience as a Financial Advisor, Financial Planner, Registered Representative or Investment Representative preferred • Professional designations such as RICP, FSCP, CLU, ChFC, CFP and LUTCF preferred • Bachelor's degree (or higher) with emphasis on business preferred Subject to all terms and conditions outlined in the Allstate Personal Financial Representative (PFR) agreements. If selected to be an Allstate PFR, bring your financial experience and proven track record to Allstate. Allstate PFRs are not franchisees. Except in NY, they are independent contractors and are not employed by Allstate Insurance Company (“Allstate”) or its affiliates. In NY, they are Allstate employees. Securities offered through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 2920 South 84th Street, Lincoln, NE 68506. **************. Allstate is an Equal Opportunity Company. Note: Life and Health, and FINRA Series 6 & 63 (if applicable) licenses are required. To sell investment advisory services, Series 65 or 7 & 66 licenses would also be required. ©2018 Allstate Insurance Company, Northbrook, IL. Skills At Allstate, we work hard to help people live a good life every day. Allstaters are dedicated to serving clients, customers, and communities, which allows employees to find meaning and value in their work. Allstate offers an environment that fosters innovative thinking where you'll be able to explore your ideas and feel proud of the work you do. Allstate helps protect nearly 16 million households with auto, home, life, and retirement products. We want every professional connected to Allstate to be committed to giving our customers the best and that means finding the best talent. We want you to be our next great addition. It's easy to search and apply for a new opportunity with Allstate. Simply use the links below to identify the openings that interest you. Allstate Careers Learn more about Allstate United States. Learn more about Allstate Northern Ireland. Learn more about Allstate India Private Limited. For more information about Allstate's Website Accessibility Statement, please click here: Allstate Website Accessibility Statement Allstate Personal Financial Representatives are independent contractors and are not employed by Allstate Insurance Company (“Allstate”) or its affiliates. In NY, they are Allstate employees. Allstate is an Equal Opportunity Company. © 2019 Allstate Insurance Co.
    $37k-45k yearly est. Auto-Apply 60d+ ago
  • Outside Auto Appraiser

    Travelers Insurance Company 4.4company rating

    Travelers Insurance Company job in Plymouth, MA

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Claim **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $63,800.00 - $105,400.00 **Target Openings** 1 **What Is the Opportunity?** Under direct supervision, this position has responsibility for inspecting, estimating, negotiating, and evaluating 1st and 3rd party auto physical damage claims, including both personal and business insurance claims. The claim types will be basic to moderate physical damage coverages as it relates to damage assessment. This includes collision, comprehensive, property damage related to autos, rental and towing as well as fire, theft, flood, lightning, diminished value claims and any claims that involve injuries. The actual resolution and settlement of these claims will be the responsibility of the Auto Claim Professional. This position will serve as a technical resource for auto claim staff and will provide advice and direction to claim professionals on claim damages to achieve optimal outcomes. This position is based 100% remotely and may include a combination of mobile work and/or work from your primary residence. This job does not lead others. This position will be responsible for a Cape Cod territory including but not limited to the following towns: Bourne, Sandwich, Barnstable, Mashpee and Falmouth. **What Will You Do?** + Delivers consistent service quality throughout the claim life cycle, including but not limited to prompt contact, explaining the process, setting expectations, on-going effective communication, and follow-through and meeting commitments to achieve optimal outcome on every file. + Effectively manages work assignments and promptly travel to location of vehicle / equipment. Arranges to view vehicle / equipment if not readily accessible. + Scopes claims utilizing technical expertise and information gathered to accurately determine physical claim value of claims using company recognized resources, estimating and evaluation software. + Establishes the physical damage claim value of assigned losses. + Prepares and documents accurate vehicle / equipment damage appraisals, Actual Cash and Replacement values according to applicable regulatory and corporate guidelines. + Partners with the assigned Claim Professional throughout the life of the claim. Partners from initial investigation through final recovery to ensure appropriate claim resolution and pursuit of alternative recovery sources (e.g. Subrogation, SIU, etc.). + Negotiates the claim with the customer and/or repair facilities leveraging appropriate resources and achieve agreement on value including required payments. + For applicable Total Loss claims, determines settlement amounts, including applicable coverages and deductibles. + Negotiates and conveys claim settlements within authority and initiate payment to the customer, including total loss, rental reimbursement, etc. + Provides all lines of business and departments, i.e. property, Boat and Yacht, Inland Marine, Public Sector, etc. with inspection assistance as needed, including Catastrophe response. + Effectively manages work assignments and tracks savings and referrals. + Reviews and analyzes coverage and apply policy conditions, provisions, exclusions, and endorsements pertinent to a variety of 1st party auto damage claims. + When appropriate, conducts damage management including properly managing the repair process. + Establishes timely and maintains appropriate claim and expense reserves. + Develops, documents and continually updates a plan of action, including maintaining an effective diary to manage the vehicle repair process to assist with bringing the repairs to a timely resolution. + Communicates claim damage assessment following negotiation of value with repair facilities. + Obtains authorization to initiate payment to the customer/repair facility. + In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated. + This position will require participation in our Catastrophe Response Program which could include deployment away for a minimum of 16 days which includes 2 travel days to assist our customers in other states. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Associates Degree, Bachelors Degree or Technical School Degree preferred. State appraiser and claim handling licenses (where applicable) preferred. + Two years of auto appraisal experience preferred; prior experience with insurance carrier preferred. + Strong technical background including extensive knowledge of auto repair and repair techniques, including thorough understanding of auto terminology and construction preferred. + Thorough knowledge of claims appraisal systems and overall claim operations, Windows proficiency, including Excel and Word. + Participates in Auto Catastrophe response, including extended deployment and unscheduled travel with minimal notice. + Strong mathematical and negotiation skills. + Demonstrated ownership attitude and customer centric response to all assigned tasks. + Strong teamwork skills. + Ability to remain current on jurisdictional laws and regulations, and communicating compliance requirements to other claim staff as appropriate. + Commitment to continuous education. + Competency Levels: + Analytical Thinking Basic + Judgment/Decision Making Basic + Communication Basic + Negotiation Intermediate + Insurance Contract Knowledge Basic + Principles of Investigation Basic + Value Determination Intermediate + Settlement Techniques Intermediate + Auto Technical Intermediate **What is a Must Have?** + High School Degree or GED with a minimum of one year auto appraisal experience required. + Valid Driver's License **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $63.8k-105.4k yearly 60d+ ago
  • Property Risk Engineer

    Travelers Insurance Company 4.4company rating

    Travelers Insurance Company job in Braintree Town, MA

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Risk Control **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $109,300.00 - $180,200.00 **Target Openings** 1 **What Is the Opportunity?** Technical Discipline in Assigned Territory, which includes: Conducting quality Risk Assessments, assisting customers with Loss Control, providing consultation to Staff and Business Partners, and helping identify needs for Technical Training of Regional Specialist Consultants (RSCs), and Staff in assigned territory. This job serves as a technical resource to Risk Control Consultants and Underwriters and as a mentor to others. This position influences but does not manage others. **What Will You Do?** + Maintain a consistent field presence, spending approximately 20% - 50% of the time with customers, either onsite or virtually. Traveling to customers may entail long-distance, overnight travel, and/or multi-night trips depending on the needs of the business and alignment with territory and/or geography. + Conduct highly complex risk evaluations of Travelers customers, identifying exposures, loss controls, and opportunities for improved risk management. Share findings with Underwriting to support effective risk pricing. + Leverage advanced consulting skills to educate customers on how they can better manage risk and influence them to adopt recommended changes. + Mentor Risk Control consultants and less experienced Specialists to support their development within the discipline. This will entail reviewing the survey reports of consultants and Specialists for accuracy and thoroughness (peer reviews), helping newer Specialists to prepare for customer surveys, and providing regular guidance and feedback on technical matters. + Hone expertise within the discipline by studying emerging issues, tracking loss trends in claim data, and occasionally attending industry conferences. Educate and deliver targeted trainings to Risk Control consultants, Specialists, customers, and business partners on discipline-specific topics. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Bachelor's degree in engineering, engineering technology, or a science discipline. + Six or more years of experience with advanced proficiency within the property risk control/engineering discipline. + Certification in one or more recognized risk control disciplines such as PE, CFPS, etc. + Strong verbal and written communication skills to simplify complex technical information and deliver recommendations to audiences of varying levels of expertise. + Coaching and talent development skills including ability to mentor, motivate others, and provide feedback. + Comprehensive understanding of risk control's role in commercial lines insurance products, services, and risk selection practices. + Advanced interpersonal and influencing skills to build credibility with internal and external customers and encourage others to act on recommendations. + Strong organizational and time management skills to manage priorities, plan work, and meet business partner expectations. **What is a Must Have?** + Bachelor's degree in a science or engineering discipline. + Four years of risk assessment/consulting experience within the property discipline or fire protection industry. + Valid driver's license. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $109.3k-180.2k yearly 13d ago
  • Manager, Product Management (Alternative Distribution) - Small Commercial

    Travelers Insurance Company 4.4company rating

    Travelers Insurance Company job in Boston, MA

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Product **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $101,300.00 - $167,000.00 **Target Openings** 1 **What Is the Opportunity?** Within the Product team at Travelers, you will have the opportunity to regularly engage in unique and intellectually stimulating business problems. As a Manager, Product Management, you will manage the growth and profitability for a state(s), product, or line of business. You will analyze complex business problems and propose fact-based solutions with consideration of internal and external trends to achieve business objectives. By collaborating and influencing key stakeholders across the organization you will also ensure strategic direction and alignment for successful execution. You will coach and lead cross functional team(s) on growth strategies, products, and objectives. **What Will You Do?** + Lead and guide the data analysis of business results including product refreshes, performance expectations and identifying root cause. + Develop and influence recommendations to drive desired growth & profitability impacts that demonstrate a holistic view of short- and long-term strategy with consideration for local regulatory nuances and broader marketplace dynamics. + Present, inform and influence recommendations to key leadership stakeholders including proposed product/pricing changes or new product builds. + Act as a senior resource in key strategic initiatives to support the goals and objectives of the broader organization. + Manage, coach, and/or guide analysts. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Bachelor's degree in Business Management/Administration, Mathematics, Finance, Actuarial Science, Economics, or other analytics related field. + Five years' experience working in a mathematical, analytical, or data related role preferably in the financial services industry. + Experience developing techniques and procedures used to forecast insurance financials. + Has deep understanding of Travelers' business strategy and plan objectives to align with enterprise goals. + Excellent communication skills with the ability to interact and influence management. + Excellent analytical skills with the ability to evaluate and understand current data and systems, find deficiencies/opportunities, recommend changes, and translate into business impacts. + Demonstrated knowledge of pricing and actuarial techniques and understanding of actuarial concepts such as loss development and trending. + Understand the workflow and terminology of insurance products and processes and their impact on profit and loss. **What is a Must Have?** + Bachelor's Degree or equivalent combination of education and experience. + Three years of experience in data analytics or similar work experience. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $101.3k-167k yearly 43d ago
  • Claim Professional Development Program (CPDP) Intern

    The Travelers Companies 4.4company rating

    The Travelers Companies job in West Bridgewater, MA

    Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The hourly salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual hourly rate for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $24.00 - $25.00 Target Openings 2 What Is the Opportunity? Applications for this posting will be reviewed on a rolling basis. We encourage you to apply as soon as possible. The Travelers Claim Intern program provides qualified candidates an excellent opportunity to gain first-hand business experience, receive valuable on-the-job training, to contacting clients, determining coverage, scoping of losses and completing damage estimates. Applicants must be authorized to work for ANY employer in the U.S. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, for this role. What Will You Do? * Internship includes: * On-boarding of Travelers systems and protocols. * Exposure to Personal and Business Insurance claims of basic to moderate complexity. * Learn and understand effective strategies for investigating, negotiating and resolving claims thoroughly, accurately and efficiently. * Develop knowledge of what happened, estimating damage, determining what coverages apply and helping our customers through the process. * Observe the work of the Claim Professional through desk and ride alongs with experienced employees. * Work with a designated coach to develop knowledge of claims through core assignments. * Complete challenging and meaningful project work. * Perform other duties as assigned. What Will Our Ideal Candidate Have? * For the CPDP Internship, we are most interested in students who are serious about entering the insurance industry and who are excited about the prospect of making Claim their future career choice. * Preferred cumulative GPA of 3.0 or above. * Business Administration. * Liberal Arts (with business focus preferred). * Business Management. * Risk Management and Insurance. * Undergraduate students completing their freshman year preferred. * Working knowledge of Microsoft Office. * Legally eligible to work in the United States. * Strong verbal and written communication skills. * Strong analytical skills and problem solving skills. * Strong customer service skills. What is a Must Have? * Candidate must be pursuing a Bachelor's degree. * Approximate work availability from June through August (10-12 weeks) required. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit *********************************************************
    $24-25 hourly 60d+ ago
  • Outside Auto Appraiser Trainee

    The Travelers Companies 4.4company rating

    The Travelers Companies job in Brockton, MA

    Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $47,700.00 - $78,600.00 Target Openings 2 What Is the Opportunity? This position services a territory in a designated Massachusetts area. The selected candidate must reside in or be willing to relocate at their own expense to the assigned territory. Massachusetts Appraiser License is preferred however not required. This is an entry level position that requires satisfactory completion of required training to advance to Auto Appraiser position. This position is intended to develop skills for investigating, evaluating, negotiating and resolving claims on losses of lesser value and complexity. This position requires assistance with customer contacts, coverage, investigation, evaluation, payments, negotiation and resolution. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration. What Will You Do? * Completes required training which includes the overall instruction, exposure, and preparation for employees to progress to the next level position. It is a mix of online, virtual, classroom, and on-the-job training. The training may require travel. * The on the job training includes practice and execution of the following core assignments: * Delivers consistent service quality throughout the claim life cycle, including but not limited to prompt contact, explaining the process, setting expectations, on-going effective communication, and follow-through and meeting commitments to achieve optimal outcome on every file. * Effectively manages work assignments and promptly travel to location of vehicle. Arranges to view vehicle if not readily accessible. * Utilizes technical expertise and information gathered to accurately determine physical claim value of claims using company recognized resources, estimating and evaluation software. * Establishes the physical damage claim value of assigned losses. * Prepares and documents accurate vehicle damage appraisals, actual cash and replacement values according to applicable regulatory and corporate guidelines. * When appropriate, negotiates with the repair facilities leveraging appropriate resources and achieve agreement on value including required payments. * For applicable Total Loss claims, determines settlement amounts, including applicable coverages and deductibles. * Negotiates and conveys claim settlements within authority and initiate payment to the customer, including total loss, rental reimbursement, etc. * Review and analyze coverage and applying policy conditions, provisions, exclusions and endorsements, and how jurisdictional issues impact the claim. * Physically inspect damage vehicle or review submitted appraisal to estimate damage utilizing technical expertise and information gathered to accurately deter fraud. * Effectively manages work assignments and promptly travel to location of vehicle. Arranges to view vehicle if not readily accessible. * Prepares and documents accurate vehicle damage appraisals, Actual Cash and Replacement values according to applicable regulatory and corporate guidelines. * Partners with the Auto Claim Professional throughout the life of the claim. Partners from initial investigation through final recovery to ensure appropriate claim resolution and pursuit of alternative recovery sources (e.g. Subrogation, TIS, etc.). * Provides all lines of business and departments, i.e. property, Boat and Yacht, Inland Marine, Public Sector, etc. with inspection assistance as needed, including Catastrophe response. * Effectively manages work assignments and tracks savings and referrals. * For claim types that meet the specific criteria as defined by Auto Product guidelines for complete claim handling (i.e. first notice of loss through the resolution/settlement and payment process) the following duties are concurrent with those listed above: * Reviews and analyzes coverage and apply policy conditions, provisions, exclusions, and endorsements pertinent to a variety of 1st party auto damage claims. * Conducts damage management including properly managing the repair process. * Develops, documents and continually updates a plan of action, including maintaining an effective diary to manage file inventory and bring the claim to resolution in a timely manner. * Communicates claim damage assessment following negotiation of value with repair facilities. * Obtains authorization to initiate payment to the customer/repair facility. * Must secure and maintain company credit card required. * In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated. * In order to progress to Claim Representative, a Trainee must demonstrate proficiency in the skills outlined above. Proficiency will be verified by appropriate management, according to established standards. * Perform other duties as assigned. What Will Our Ideal Candidate Have? * Bachelor's Degree preferred or a minimum of 2 years of work OR customer service related experience preferred. * Demonstrated ownership attitude and customer centric response to all assigned tasks - Basic. * Verbal and written communication skills -Intermediate. * Attention to detail ensuring accuracy - Basic. * Ability to work in a high volume, fast paced environment managing multiple priorities - Basic. * Analytical Thinking - Basic. * Judgment/ Decision Making - Basic. What is a Must Have? * High School Diploma or GED and one year of customer service experience OR Bachelor's Degree required. * Valid driver's license - required. What Is in It for You? * Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. * Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. * Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. * Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. * Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit *********************************************************
    $47.7k-78.6k yearly 60d+ ago

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