The Travelers Companies jobs in Louisville, KY - 28 jobs
Account Executive Officer/Sr. Underwriter, National Accounts
The Travelers Companies 4.4
The Travelers Companies job in Rolling Fields, KY
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Underwriting
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$120,400.00 - $198,700.00
Target Openings
1
What Is the Opportunity?
National Accounts provides casualty solutions for clients with significant risk with coverages such as Workers' Compensation, General and Product Liability, as well as Commercial Automobile Liability. The Account Executive Officer (AEO), National Accounts will partner with agents, brokers, and customers to provide guaranteed cost and loss sensitive coverage for new and renewal business based on customers' needs. This role is seen as a technical resource. As an AEO, you are decisive, detail-oriented, and know how to build relationships internally and externally to drive results. Your ability to independently assess complex risk and sell our products in challenging markets will contribute to the profitability and success of Travelers.
What Will You Do?
* Manage the profitability, growth, and retention of an assigned book of business.
* Underwrite and skillfully negotiate complex customer accounts to minimize risk and maximize profitability.
* Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to create sales plans and identify cross-selling opportunities.
* Foster and maintain relationships with external partners by regularly meeting in person with agents, brokers, and customers to market and sell Travelers products with a goal of writing and retaining accounts consistent with our risk appetite. Must be able to travel to such meetings.
* Identify and capture new business opportunities using consultative marketing and sales skills. The sales process to target new accounts has a long runway (6 months to 1 year).
* Independently develop and execute agency sales plans and frequently partner with your Managing Director (MD) to develop region/group sales plans.
* May assist in the training and mentoring of less experienced Account Executives.
* Perform other duties as assigned.
What Will Our Ideal Candidate Have?
* Bachelor's degree.
* Six to eight years of relevant underwriting experience with experience in National Accounts.
* Deep knowledge of loss sensitive products, the regulatory environment, and the local insurance market.
* Deep financial acumen.
* Strong critical thinking skills with the ability to proactively identify underwriting, marketing, or financial challenges and analyze available information to make timely decisions in alignment with our risk appetite.
* Excellent communication skills with the ability to successfully negotiate in difficult situations with agents and brokers.
* CPCU designation.
What is a Must Have?
* Four years of underwriting, claim, operations, risk assessment, actuarial, sales, product, or finance experience.
What Is in It for You?
* Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
* Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
* Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
* Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
* Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit *********************************************************
$120.4k-198.7k yearly 14d ago
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Sales Executive, Personal Insurance
Travelers Insurance Company 4.4
Travelers Insurance Company job in Louisville, KY
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Sales
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$94,400.00 - $155,800.00
**Target Openings**
1
**What Is the Opportunity?**
The Sales Executive Team is dedicated to navigating and managing a high performing sales culture in person and/or virtually which contributes to the overall success of the Personal Insurance (PI) business. The team executes on industry-leading sales strategies aligned with business objectives, builds effective relationships with customers, distribution partners and fellow employees, and creates tactical sales plans for profitable growth through extensive product knowledge and state of the art sales and influencing tactics. The team also uses digitally advanced strategies to move the business forward, leads the relationships with our aggregator/networking groups, and partners with the agent to imbed into higher producing revenue streams.
As a Sales Executive, PI, you will manage and develop a moderately complex group of Travelers agency assignments/territories, optimize growth within defined new business, retention and profitability goals and deliver success within Travelers' framework of Corporate values. You will act as a brand ambassador to sell the Travelers value proposition to distribution partners.
This position is an outside sales position where assigned distribution relationships within the geographic territory tend to be best served through an in-person sales strategy.
**What Will You Do?**
+ Develop and implement comprehensive sales strategies to expand and manage a portfolio of business, with the objective of driving profitable growth.
+ Own assigned territory, including business development, leveraging performance metrics to create annual plans and manage territorial performance.
+ Conduct in-depth agency diagnostics to assess performance and identify growth opportunities.
+ Facilitate agency appointments and build long-term relationships through office visits (both in person and virtual).
+ Prospect, onboard and set performance goals for new agencies, while providing training and support.
+ May pre-qualify accounts as needed.
+ Influence agency partners through effective communication and negotiation skills.
+ Collaborate with internal teams, such as Product and Underwriting to ensure alignment of sales strategies with business objectives.
+ Understand Travelers Enterprise focus and seize opportunities to cross-sell Travelers products by discussing with business partners in other lines. May identify book transfer opportunities.
+ Develop knowledge of competitor products and capabilities and local market trends.
+ Utilize advanced data and analytics for sales decisions and performance measurement, leveraging extensive knowledge of Travelers' systems and platforms to support the sales process.
+ Leverage AI technologies to optimize industry processes, enhance decision-making, and drive innovation, while continuously learning and adapting to emerging AI trends and tools.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Bachelor's degree in sales, marketing, business or related field.
+ Four or more years of insurance sales or related experience managing a book of business, driving significant sales growth, achieving sales targets, conducting agency diagnostics and utilizing digital sales tools.
+ Certified Insurance Counselor (CIC) (or willingness to pursue).
+ Strong knowledge of Travelers products and general Property & Casualty marketplace.
+ Strong influencing and negotiation skills to encourage agency partners to adopt Travelers products and services.
+ Proven ability to collaboratively build and maintain relationships with a diverse range of stakeholders both internally and externally.
+ Strong analytical and problem-solving skills.
+ Ability to define goals and priorities and meet these goals in a timely manner.
+ Exceptional organizational skills to manage complex tasks and priorities to meet sales goals and deadlines effectively.
**What is a Must Have?**
+ Three years of professional experience in sales, sales support or relevant insurance field.
+ Must live in the territory that they manage and have the ability to travel up to 75% of the time.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
$94.4k-155.8k yearly 10d ago
Complex Claims Consulting Director - Financial Lines D&O/E&O
CNA Financial Corp 4.6
Louisville, KY job
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
"Drive Your Career Forward in a Fast-Paced, Impactful Environment
As a recognized senior technical expert, you'll lead resolution strategies, engage directly with insureds and counsel, and influence outcomes on a national scale. If you're energized by challenge, driven by results, and ready to elevate your career in a role that demands and rewards excellence, this is your next move!
This individual contributor role offers a unique opportunity to work alongside senior leadership and operate within the highest levels of authority to manage the most complex, high-stakes Specialty claims. You'll take ownership of high-severity D&O and E&O matters involving public companies and financial institutions and navigate intricate legal and regulatory landscapes with precision and confidence.
You know where you want your career to go-and at CNA, we have the leadership, resources, and momentum to help you get there. We foster a dynamic culture where your expertise is valued, your voice is heard, and your contributions make a real difference. Here, you're not just part of a team-you're part of a mission to deliver excellence in claims handling and client service."
JOB DESCRIPTION:
Essential Duties & Responsibilities:
Performs a combination of duties in accordance with departmental guidelines:
* Manages an inventory of the most complex Public D&O and Financial Institutions E&O claims, which are generally multi-year and have very significant loss exposure, by following company protocols to manage and oversee all aspects of the claim handling, including coverage determinations, investigations, and resolution strategies which may include pursuit of risk transfer, extensive negotiations and complex litigation management.
* Ensures exceptional customer service by driving continuous improvements for all aspects of the claim/account, providing professional and timely claims services, and achieving quality and cycle time standards.
* Verifies coverage, sets and manages timely and adequate reserves by reviewing and interpreting policy language and partnering with coverage counsel as needed, estimating potential claim valuation, and following company's claim handling protocols.
* Leads all activities involved with a focused investigation to determine compensability, liability and covered damages by gathering pertinent information, documenting statements from customers/ claimants, and working with experts, or other parties, as necessary to verify the facts of the claim.
* Drives the resolution of claims by collaborating with internal and external business partners to develop, own and execute a claim resolution strategy, that includes management of timely and adequate reserves, collaborating with coverage experts, negotiating complex settlements, partnering with counsel to manage complex litigation and authorizing payments within scope of authority.
* Establishes and manages significant claim budgets by identifying, selecting and actively managing appropriate resources, delivering high quality services, and coordinating all efforts leading to timely resolution of the claim/accounts.
* Discovers and addresses subrogation/salvage opportunities or potential fraud occurrences by evaluating the facts of the claim and making appropriate referrals to appropriate Claim, Recovery or SIU resources for further investigation.
* Achieves quality standards by effectively managing each claim to ensure that all company protocols are followed, work is accurate and timely, all files are properly documented and claims are resolved and paid timely.
* Prepares and presents high profile, complex information to senior leadership, customers, counsel, and others by effectively identifying high profile matters, developing executive loss summaries, coordinating and communicating resolution strategies and sharing relevant current events and case law.
* Maintains subject matter expertise and ensures compliance with state/local regulatory requirements by following company guidelines, and staying current on insurance laws, regulations or trends for the specialized line of business, and may represent company in industry trade groups or other important events.
* Mentors, guides, develops and delivers training to less experienced Claim Professionals and may assist with special projects as needed.
May perform additional duties as assigned.
Reporting Relationship
* Typically Director or above
Skills, Knowledge & Abilities
* Expert knowledge of specialty insurance industry, products, policy language, coverage, and claim practices.
* Excellent verbal and written communication skills with the ability to develop collaborative working relationships, articulate very complex claim facts, analysis and recommendations in a concise manner to senior management, as well as with external business partners and customers.
* Demonstrated analytical and investigative mindset with critical thinking skills and ability to make sound business decisions, and to effectively evaluate and resolve ambiguous, complex and challenging business problems.
* Extensive experience in leading complex negotiations, as well as developing and implementing resolution strategies.
* Strong work ethic, with demonstrated time management, organizational skills, and an ability to work independently in a fast-paced environment.
* Ability to drive results by taking a proactive long-term view of business goals and objectives.
* Extensive experience interpreting D&O and E&O insurance policies and coverage.
* Ability to partner with internal resources, oversee/manage outside counsel, and collaborate with other carriers.
* Ability to lead multiple and shifting priorities in a fast-paced and challenging environment.
* Knowledge of Microsoft Office Suite and ability to learn business-related software.
* Demonstrated ability to value diverse opinions and ideas.
Education & Experience:
* Bachelor's degree, Master's degree or equivalent experience. JD preferred.
* Typically a minimum ten years of relevant experience.
* Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable.
* Advanced negotiation experience
* Professional designations are highly encouraged (e.g. CPCU)
#LI-CP1
#LI-Hybrid
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $97,000 to $189,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
$97k-189k yearly Auto-Apply 60d+ ago
Application Support Center Manager
Zurich Na 4.8
Frankfort, KY job
129848 Zurich North America is hiring an Applications Support Center Manager to join our team! We are open to hiring talent remote in Illinois. Purpose: + Responsible for function, staff and activities associated with the identification, prioritization and management of work load.
+ Oversees first level, second level, and back desk technical and supervisory support for IT issues and service requests, tointernal Zurich staff and partners, delivering an excellent customer experience in line with departmental service standards.
Key Accountabilities:
+ Provides comprehensive and expanded first and second level help desk support for IT incidents, problems and service requests.
+ Conducts problem determination, and resolves incidents involving highly complex issues using documented procedures and available tools.
+ Updates documented procedures and tools based on in depth experience and knowledge gained from actual use incorporating these updates into revised versions of the procedures and tools. Escalates to internal partners or external vendors while meeting or exceeding defined service level expectations.
+ Resolves problems escalated from within the Help Desk, providing resolution knowledge and feedback to less experienced staff.
+ Initiates escalation as appropriate to ensure management awareness of severe problems or problems that are exceeding documented target resolution times.
+ Actively participates in end user and Help Desk analyst training by providing materials, conducting training, or attending training in the role of subject matter expert.
+ Develops and implements continuous service improvement initiatives, provides service desk performance reporting and analysis and acts as deputy for service desk manager.
+ Business Travel, as required
+ Extended Hours during Peak Periods/Shift Work/Holiday Work, as required
+ Regular Predictable Attendance
+ Visibility in the Office, as required
+ Helpdesk is an operation, which requires flexible working hours depending on local needs.
Basic Qualifications:
+ Bachelors Degree and 5 or more years of experience in the Application Support area OR
+ High School Diploma or Equivalent and 7 or more years of experience in the Application Support area AND
+ Must work flexible schedules
+ Knowledge of proprietary applications and support processes
Preferred Qualifications:
+ Experience with problem management system, preferably Peregrine Service Center and/or Remedy
Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply-your unique background matters to us. The proposed Salary range for this position is $65,900.00 - $107,900.00, with short-term incentive bonus eligibility set at 10%.
We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here .]
**Why Zurich?**
At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment-so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500 .
Join us for a brighter future-for yourself and our customers.
Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.
Zurich complies with 18 U.S. Code § 1033.
**Please note:** Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.
Location(s): AM - Illinois Virtual Office, AM - Remote Work (US)
Remote Working: Yes
Schedule: Full Time
Employment Sponsorship Offered: No
Linkedin Recruiter Tag: #LI-JM1 #LI-ASSOCIATE #LI-REMOTE
EOE Disability / Veterans
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
This individual contributor position works under general direction, and within broad authority limits, to manage commercial claims with high complexity and exposure for a specialized line of business. We are seeking a talented Complex Claims Consultant for our dynamic Cyber, Technology, Media, Miscellaneous Professional Liability (MPL) team. This role will have primary focus on Cyber, Technology, Media and MPL claims. The file handling will involve both primary and excess policies, involving a diverse portfolio of businesses over several industries. The ideal candidate has an appreciation for the customer, ensures best-in-class service and is accustomed to acting with a sense of urgency. Position requires regular communication with customers and insureds and may have regional, industry segment or company-wide scope of responsibility.
JOB DESCRIPTION:
Essential Duties & Responsibilities:
Performs a combination of duties in accordance with departmental guidelines:
* Manages an inventory of highly complex commercial claims, with large exposures that require a high degree of specialized technical expertise and coordination, by following company protocols to verify policy coverage, conduct investigations, develop and employ resolution strategies, and authorize disbursements within authority limits.
* Ensures exceptional customer service by managing all aspects of the claim, interacting professionally and effectively, achieving quality and cycle time standards, providing timely updates and responding promptly to inquiries and requests for information.
* Verifies coverage and establishes timely and adequate reserves by reviewing and interpreting policy language and partnering with coverage counsel on more complex matters, estimating potential claim valuation, and following company's claim handling protocols.
* Leads focused investigation to determine compensability, liability and covered damages by gathering pertinent information, such as contracts or other documents, taking recorded statements from customers, claimants, injured workers, witnesses, and working with experts, or other parties, as necessary to verify the facts of the claim.
* Resolves claims by collaborating with internal and external business partners to develop, own and execute a claim resolution strategy, that includes management of timely and adequate reserves, collaborating with coverage experts, negotiating complex settlements, partnering with counsel to manage complex litigation and authorizing payments within scope of authority.
* Establishes and manages claim budgets by achieving timely claim resolution, selecting and actively overseeing appropriate resources, authorizing expense payments and delivering high quality service in an efficient manner.
* Realizes and addresses subrogation/salvage opportunities or potential fraud occurrences by evaluating the facts of the claim and making referrals to appropriate Claim, Recovery or SIU resources for further investigation.
* Achieves quality standards by appropriately managing each claim to ensure that all company protocols are followed, work is accurate and timely, all files are properly documented and claims are resolved and paid timely.
* Keeps senior leadership informed of significant risks and losses by completing loss summaries, identifying claims to include on oversight/watch lists, and preparing and presenting succinct summaries to senior management.
* Maintains subject matter expertise and ensures compliance with state/local regulatory requirements by following company guidelines, and staying current on commercial insurance laws, regulations or trends for line of business.
* Mentors, guides, develops and delivers training to less experienced Claim Professionals.
May perform additional duties as assigned.
Reporting Relationship
Typically Manager or above
Skills, Knowledge & Abilities
* Thorough knowledge of the commercial insurance industry, products, policy language, coverage, and claim practices.
* Strong communication and presentation skills both verbal and written, including the ability to communicate business and technical information clearly.
* Demonstrated analytical and investigative mindset with critical thinking skills and ability to make sound business decisions, and to effectively evaluate and resolve ambiguous, complex and challenging business problems.
* Strong work ethic, with demonstrated time management and organizational skills.
* Ability to work in a fast-paced environment at high levels of productivity.
* Demonstrated ability to negotiate complex settlements.
* Experience interpreting complex commercial insurance policies and coverage.
* Ability to manage multiple and shifting priorities in a fast-paced and challenging environment.
* Knowledge of Microsoft Office Suite and ability to learn business-related software.
* Demonstrated ability to value diverse opinions and ideas.
Education & Experience:
* J.D. preferred
* Typically a minimum six years of relevant experience, preferably in claim handling
* Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable
* Prior negotiation experience
* Professional designations preferred (e.g. CPCU)
#LI-CP1
#LI-Hybrid
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
$72k-141k yearly Auto-Apply 36d ago
Senior Quality Specialist (Premium Audit)
Travelers Insurance Company 4.4
Travelers Insurance Company job in Frankfort, KY
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Technology
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$52,600.00 - $86,800.00
**Target Openings**
1
**What Is the Opportunity?**
At Travelers, the Operations Quality Assurance (QA) groups are responsible for ensuring that a high-level of customer experience is being provided to our external customers and internal business partners. As a Sr Quality Assurance Specialist, you will be responsible for assessing interactions and/or transactions of other internal employee groups to ensure that the predetermined quality standards are being met. As you expand your technical skills and business knowledge, you will have the opportunity to grow your career at Travelers.
**What Will You Do?**
+ Perform quality reviews for supported business area(s), adhering to Quality program guidelines and audit standards, to ensure accuracy.
+ Assist in the onboarding and training of less experienced team members.
+ Participate in quality assurance meetings and discussions.
+ Provide recommendations to improve quality assurance processes, including, but not limited to, program attributes.
+ Build and maintain knowledge and understanding of products, forms, coverages, workflows, and quality assurance processes for primary business area(s) supported.
+ Embrace change management efforts.
+ Perform other responsibilities as assigned.
**What Will Our Ideal Candidate Have?**
+ _Two years of Premium Audit, and Business Insurance experience_
+ _Ability to work on high-volume tasks simultaneously to ensure their timely, accurate, and high-quality completion._
+ _Attention to detail, with a focus on producing quality, error-free work._
+ _Written and verbal communication skills with the ability to collaborate across business areas._
**What is a Must Have?**
+ High school diploma or equivalent.
+ One year of insurance, operations, or related experience.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
$52.6k-86.8k yearly 7d ago
SIU Investigator - Underwriting & Premium Fraud
CNA Financial Corp 4.6
Louisville, KY job
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
Under minimal direction, initiates and manages suspected fraudulent underwriting and insurance premium investigations involving the highest complexity matters. Provides advice, direction, and support to underwriters, auditors, business unit leadership, corporate investigations and other stakeholders across the organization on the detection, investigation, and litigation of suspected underwriting matters.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
* Leads the detailed analysis and completion of thorough and timely investigations of suspected underwriting fraud by following Best Practice Guidelines and collaborating with business stakeholders.
* Develops and executes investigation strategy either independently or in collaboration with underwriting professionals, counsel, experts, insureds, and other stakeholders.
* Manages investigation activities independently and/or coordinates/oversees vendor service partner activities in the field.
* Maintains detailed, accurate and timely case records by following established Best Practices for file documentation and by creating comprehensive reports of investigative findings, and conclusions.
* Makes recommendations for resolution by presenting evidence-based findings and proposing solutions of moderate to complex scope.
* Identifies opportunities and participates in the design and implementation of process or procedural improvements.
* Leads or directs efforts to build and enhance and oversees organizational capabilities by developing and delivering fraud awareness or regulatory compliance training and mentoring SIU staff.
* Leads or directs the preparation of cases for appropriate reporting to outside agencies; leads or directs pursuit of criminal or civil actions through gathering and documenting relevant data, organizing and summarizing facts and testifying on behalf of the company in civil or criminal matters.
* Continuously develops knowledge and expertise related to insurance fraud by keeping current on related law, regulations, trends, and emerging issues and participating in insurance fraud or related professional associations.
May perform additional duties as assigned.
Reporting Relationship
Typically Manager or Director
Skills, Knowledge and Abilities
* Solid knowledge of property and casualty claim handling practices
* Strong technical knowledge of practices and techniques related to investigations and fact finding. For roles focused in an area of specialty (medical provider investigations), strong technical knowledge of respective specialty practices is required.
* Strong interpersonal, oral, and written communication skills; ability to clearly communicate complex issues
* Ability to interact and collaborate with internal and external business partners, including outside agencies
* Ability to work independently, exercise good judgment, and make sound business decisions
* Detail oriented with strong organization and time management skills
* Strong ability to analyze complex, ambiguous matters and develop effective solutions
* Proficiency with Microsoft Office applications and similar business software, and understanding of relational databases information querying techniques
* Ability to adapt to change and value diverse opinions and ideas
* Developing ability to implement change
* Ability to travel occasionally (less than 10%)
Education and Experience
* Bachelor's degree or equivalent professional experience.
* Minimum of three to five years of experience conducting investigations in the area of a) insurance fraud, b) law enforcement, c) civil or criminal litigation, or d) similar field.
* Professional certification or designation related to fraud investigations strongly preferred (e.g., CFE, CIFI, FCLS, FCLA, or similar).
#LI-AR1
#LI-Hybrid
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $54,000 to $103,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
$54k-103k yearly Auto-Apply 35d ago
AVP- Complex Claim Liability Specialist
Travelers Insurance Company 4.4
Travelers Insurance Company job in Frankfort, KY
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Claim
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$132,800.00 - $219,100.00
**Target Openings**
1
**What Is the Opportunity?**
Investigate, evaluate, reserve, negotiate and resolve the company's most severe and/or complex claims, in multiple jurisdictions, in accordance with Best Practices. Provide quality claim handling and superior customer service on assigned claims, while engaging in indemnity & expense management. Promptly manage claims by completing essential functions including contacts, investigation, damages development, evaluation, reserving, litigation management, negotiating and resolution. Provides consulting and training and serves as an expert technical resource to other claim professionals, business partners, customers, and other stakeholders as appropriate or required. This may include a specific assignment as a severity management resource to one or more field offices.
**What Will You Do?**
+ CLAIM HANDLING:
+ Directly handle the Company's most severe and complex claims when Travelers has coverage of $2 million or greater and file exposure is greater than $2 million.
+ Provide quality customer service and ensure file quality timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each case.
+ Directly investigate each claim through prompt and strategically-appropriate contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential.
+ Interview witnesses and stakeholders; take necessary statements, as strategically appropriate.
+ Complete outside investigation as needed per case specifics.
+ Actively engage in the identification, selection and direction of appropriate internal and./or external resources for specific activities required to effectively evaluate claims, such as Subro, Risk Control, nurse consultants and fire or fraud investigators and other experts.
+ Verify the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damages documentation.
+ Utilize diary management system to ensure that all claims are handled timely.
+ At required time intervals, evaluate liability & damages exposure.
+ Establish and maintain proper indemnity & expense reserves.
+ Share experience and deep knowledge of creative resolution techniques to improve the claim results of others.
+ Apply the Company's claim quality management protocols, Best Practices and metrics to all claims; document the rationale for any departure from applicable protocols and metrics.
+ Develop and employ creative resolution strategies.
+ Effectively and efficiently manage both allocated and unallocated loss adjustment expenses
+ Evaluate all claims for recovery potential; directly handle recovery efforts and/or engage and direct Company resources for recovery efforts.
+ Responsible for prompt and proper disposition of all claims within delegated authority. Negotiate disposition of claims with insureds and claimants or their legal representatives.
+ Ensure that the right resources are being applied to each claim to achieve the best result at the most optimal cost.
+ LEADERSHIP:
+ Actively provide mentoring and coaching to less experienced claim professionals to increase the technical expertise and improve bench strength.
+ Field Severity Support: Some Complex Claim Specialists may be responsible for all or some of the following:
+ Collaborate with field severity units in the management and evaluation of some of the Company's severe and complex liability claims by providing claim handling guidance, recommendations and strategies to Field Product Line Managers, Unit Managers, and Major Case Specialists, for timely, cost effective resolution of liability major cases.
+ Provide mentoring or training as request by field severity management.
+ COMMUNICATION/INFLUENCE:
+ Consult with Manager on use of Claim Coverage Counsel as needed.
+ Provide guidance to underwriting business partners with res accuracy and adequacy of, and potential future changes to, loss reserves on assigned claims.
+ Recommend appropriate cases for discussion at roundtable.
+ Attend and or present at roundtables/authority discussions for collaboration of technical expertise resulting in improved payout on indemnity and expense.
+ Update appropriate parties as needed, providing new facts as they become available, and their impact upon the liability analysis and settlement options.
+ Represent the company as a technical resource, attend legal proceedings as needed, act within established professional guidelines as well as applicable state laws
+ Obtain and evaluate current information regarding trends in the law; digest and communicate this information to other Company departments and divisions to assist in underwriting and management decisions.
+ Assist underwriting business partners in marketing and account-contact.
+ Actively participate in the coverage, liability and damages analysis and development of creative resolution strategy for severity cases handled in the field.
+ Assist in the recognition of available defenses to contain loss payout and setting of appropriate reserves.
+ Regularly and actively participate in field severity roundtables to share expertise and recommendations in all aspects of severe claim management.
+ Collaborate with the severity unit in compliance with company claim policies, procedures, practices and standards for the handling of cases that meet the Critical Claim referral guidelines.
+ OTHER ACCOUNTABILITIES:
+ Apply expert litigation management through the selection of counsel, evaluation and direction of claim and litigation strategy.
+ Recognize and implement alternate means of resolution.
+ Manages litigated claims. Develop litigation plan with staff or panel counsel, including discovery and legal expenses, to assure effective resolution and to satisfy our customers.
+ Track and control legal expenses to assure cost-effective resolution.
+ Develop and employ innovative techniques to manage expense and outcome when independent counsel is engaged.
+ Attend depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed.
+ Closely monitor independent counsel to ensure quality product.
+ Actively participate in periodic file quality reviews.
+ Appropriately deal with information that is considered personal and confidential.
+ Fulfill specific service commitments made to certain accounts, as outlined in Special Account Communication (SAC) instructions, and inquiries from agents and brokers.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ College degree preferred or equivalent business experience.
+ 5-10 years experience handling serious injury and complex liability claims preferred (casualty claim operations environment determining coverage, liability, investigation, research, evaluation, negotiation and settlement).
+ Position requires a proficiency in oral and written communications.
+ Advanced communications skills are required to understand, interpret and convey highly technical information in simple terms to others.
+ Thorough understanding of product lines, objectives of claim management, and legal theory issues involving claim resolution.
+ Familiarity with commercial lines/personal lines products, policy language, exclusions, ISO forms, effective claims handling practices.
+ Extensive experience handling large exposure and/or complex liability claims.
+ Familiarity with commercial lines products, policy language, exclusions, ISO forms, effective claims handling practices.
+ Thorough understanding of the litigation process, relevant case and statutory law.
+ Ability to recognize, analyze and advise on complex coverage, liability and damage issues.
+ Expert written and verbal communication skills to understand, synthesize, interpret and convey complex data.
+ Create and manage positive working relationships with business and marketing partners.
+ Ability to analyze and effectively respond to human resource issues.
+ Utilize technology as a strategic tool.
+ Ability to make independent decisions up to $1,000,000 without involvement of supervisor.
+ Competencies:
+ Leading the Business - Drive Results.
+ Leads Change - Executes Business Strategy.
+ Leading Others - Attract Top Talent, Maximize Individual Performance, Holds Others Accountable, Aligns Rewards, Creates and Sustains a Dynamic Workplace.
+ Leading Self-Emotional Intelligence - Demonstrates Self-Awareness, Initiative and accountability, Applies Critical Thinking, Communications Effectively & Influences Others, Exhibits Courage, Conviction & Credibility.
**What is a Must Have?**
+ High School Degree or GED.
+ 5 years bodily injury litigation claim handling experience or 10 years litigation experience.
+ In order to perform the essential job functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements.
+ Generally, license(s) are required to be obtained within three months of starting the job.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Data Analytics, Data Science
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$169,400.00 - $279,600.00
**Target Openings**
1
**What Is the Opportunity?**
The Travelers Catastrophe Risk Management Group is seeking a Cyber Peril Lead to join our PERILS team leading our research related to man-made perils with a focus on Cyber risk. You will be joining a group of dedicated professionals charged with leading Travelers to be in position to successfully endure catastrophic loss from natural and man-made perils.
The PERILS team is a multi-discipline group focusing on peril research, the development of next generation analytics, and event response activities. As a member of this Team, you will be an active participant in the development and implementation of peril research and strategies. The team engages in enterprise-wide complex multi-disciplinary CAT research projects with various depths of focus. The position requires an individual who can strive in an analytical, innovation-driven environment, in tune with business needs.
**What Will You Do?**
We are seeking a candidate with a solid analytical base in cyber risk management or a scientific, engineering, or related quantitative discipline. The person will have effective self-organizational and time-management skills with the ability to work independently and formulate and execute project objectives. We seek problem solving and critical thinking skills in support of the team's efforts to provide best-in-class analyses to our business partners. Some of the specific duties include:
+ Provide thought leadership and strategy support related to portfolio cyber risk
+ Validate cyber aggregation risk models and technographic scores
+ Assist the Cyber Underwriting team with subject matter technical expertise and guidance
+ Identify, select, and extract relevant data from various internal and external sources. Complete analyses and present recommendations to team members, stakeholders, and Leadership
+ Stay abreast of the latest scientific research and summarize findings for the peril, including recent trends in threat actors, techniques and vectors of attack
+ Drive innovation through new tools/technologies and capabilities (e.g., develop custom tail scenarios)
+ Monitor the Company's exposures, aggregations, and peril-specific book mix changes
+ Support our Business Units Consulting and Actuarial functions with ad-hoc research and peril strategy development
+ Create and maintain collaborative relationships with business partners
**What Will Our Ideal Candidate Have?**
+ Exposure to cyber catastrophe modeling and/or cyber hygiene technographic scanning tools is a plus
+ Proficiency with Microsoft Suite, SQL, statistical packages, or other programs used to retrieve and analyze data
+ Knowledge of insurance concepts, coverage, products, and operations preferred
+ Ability to apply emerging statistical procedures to large highly complex work
+ Working knowledge of a programming language such as Python/R/Matlab preferred
+ Works well both independently & within a team, strong organization, and time management
+ Demonstrated ability to convey technical concepts across professional fields of discipline
**What is a Must Have?**
+ Master's degree in Statistics, Mathematics, Decision Sciences, Actuarial Science or related analytical STEM field plus six years of experience or any suitable and equivalent combination of education and work experience.
+ Heavy concentration in mathematics, including statistics and programming, business intelligence/analytics, as well as data science tools and research using large data sets. Additional verification of specific coursework will be required.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
$80k-137k yearly est. 60d+ ago
Liability Claims Specialist (Construction Defect)
CNA Financial Corp 4.6
Louisville, KY job
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
This individual contributor position works under moderate direction, and within defined authority limits, to manage third party liability construction defect commercial claims with moderate to high complexity and exposure. Responsibilities include investigating and resolving claims according to company protocols, quality and customer service standards. Position requires regular communication with customers and insureds and may be dedicated to specific account(s).
JOB DESCRIPTION:
Essential Duties & Responsibilities:
Performs a combination of duties in accordance with departmental guidelines:
* Manages an inventory of moderate to high complexity and exposure commercial claims by following company protocols to verify policy coverage, conduct investigations, develop and employ resolution strategies, and authorize disbursements within authority limits.
* Provides exceptional customer service by interacting professionally and effectively with insureds, claimants and business partners, achieving quality and cycle time standards, providing regular, timely updates and responding promptly to inquiries and requests for information.
* Verifies coverage and establishes timely and adequate reserves by reviewing and interpreting policy language and partnering with coverage counsel on more complex matters , estimating potential claim valuation, and following company's claim handling protocols.
* Conducts focused investigation to determine compensability, liability and covered damages by gathering pertinent information, such as contracts or other documents, taking recorded statements from customers, claimants, injured workers, witnesses, and working with experts, or other parties, as necessary to verify the facts of the claim.
* Establishes and maintains working relationships with appropriate internal and external work partners, suppliers and experts by identifying and collaborating with resources that are needed to effectively resolve claims.
* Authorizes and ensures claim disbursements within authority limit by determining liability and compensability of the claim, negotiating settlements and escalating to manager as appropriate.
* Contributes to expense management by timely and accurately resolving claims, selecting and actively overseeing appropriate resources, and delivering high quality service.
* Identifies and addresses subrogation/salvage opportunities or potential fraud occurrences by evaluating the facts of the claim and making referrals to appropriate Recovery or SIU resources for further investigation.
* Achieves quality standards on every file by following all company guidelines, achieving quality and cycle time targets, ensuring proper documentation and issuing appropriate claim disbursements.
* Maintains compliance with state/local regulatory requirements by following company guidelines, and staying current on commercial insurance laws, regulations or trends for line of business.
* May serve as a mentor/coach to less experienced claim professionals
May perform additional duties as assigned.
Reporting Relationship
Typically Manager or above
Skills, Knowledge & Abilities
* Solid working knowledge of the commercial insurance industry, products, policy language, coverage, and claim practices.
* Solid verbal and written communication skills with the ability to develop positive working relationships, summarize and present information to customers, claimants and senior management as needed.
* Demonstrated ability to develop collaborative business relationships with internal and external work partners.
* Ability to exercise independent judgement, solve moderately complex problems and make sound business decisions.
* Demonstrated investigative experience with an analytical mindset and critical thinking skills.
* Strong work ethic, with demonstrated time management and organizational skills.
* Demonstrated ability to manage multiple priorities in a fast-paced, collaborative environment at high levels of productivity.
* Developing ability to negotiate low to moderately complex settlements.
* Adaptable to a changing environment.
* Knowledge of Microsoft Office Suite and ability to learn business-related software.
* Demonstrated ability to value diverse opinions and ideas
Education & Experience:
* Bachelor's Degree or equivalent experience.
* Typically a minimum four years of relevant experience, preferably in claim handling.
* Candidates who have successfully completed the CNA Claim Training Program may be considered after 2 years of claim handling experience.
* Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable.
* Professional designations are a plus (e.g. CPCU)
#LI-KP1
#LI-Hybrid
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $54,000 to $103,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
$54k-103k yearly Auto-Apply 24d ago
Manager, Product Management (Alternative Distribution) - Small Commercial
Travelers Insurance Company 4.4
Travelers Insurance Company job in Frankfort, KY
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Product
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$101,300.00 - $167,000.00
**Target Openings**
1
**What Is the Opportunity?**
Within the Product team at Travelers, you will have the opportunity to regularly engage in unique and intellectually stimulating business problems. As a Manager, Product Management, you will manage the growth and profitability for a state(s), product, or line of business. You will analyze complex business problems and propose fact-based solutions with consideration of internal and external trends to achieve business objectives. By collaborating and influencing key stakeholders across the organization you will also ensure strategic direction and alignment for successful execution. You will coach and lead cross functional team(s) on growth strategies, products, and objectives.
**What Will You Do?**
+ Lead and guide the data analysis of business results including product refreshes, performance expectations and identifying root cause.
+ Develop and influence recommendations to drive desired growth & profitability impacts that demonstrate a holistic view of short- and long-term strategy with consideration for local regulatory nuances and broader marketplace dynamics.
+ Present, inform and influence recommendations to key leadership stakeholders including proposed product/pricing changes or new product builds.
+ Act as a senior resource in key strategic initiatives to support the goals and objectives of the broader organization.
+ Manage, coach, and/or guide analysts.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Bachelor's degree in Business Management/Administration, Mathematics, Finance, Actuarial Science, Economics, or other analytics related field.
+ Five years' experience working in a mathematical, analytical, or data related role preferably in the financial services industry.
+ Experience developing techniques and procedures used to forecast insurance financials.
+ Has deep understanding of Travelers' business strategy and plan objectives to align with enterprise goals.
+ Excellent communication skills with the ability to interact and influence management.
+ Excellent analytical skills with the ability to evaluate and understand current data and systems, find deficiencies/opportunities, recommend changes, and translate into business impacts.
+ Demonstrated knowledge of pricing and actuarial techniques and understanding of actuarial concepts such as loss development and trending.
+ Understand the workflow and terminology of insurance products and processes and their impact on profit and loss.
**What is a Must Have?**
+ Bachelor's Degree or equivalent combination of education and experience.
+ Three years of experience in data analytics or similar work experience.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
$101.3k-167k yearly 36d ago
Strategic Acquisition Executive
Zurich Na 4.8
Frankfort, KY job
128834 Zurich North America is seeking a results-driven **Strategic Acquisition Executive** to support the acquisition of new F&I Mega dealer accounts. You will be a critical part of our newly formed F&I Large Account Acquisition team, which is focused exclusively on signing new, high-value F&I relationships. Working closely with the Head of F&I Strategic Acquisition and Mega teams you will drive opportunities through the pipeline, deliver compelling proposals, and oversee a smooth transition to local teams post-signature.
This position reports to the Head of F&I Strategic Acquisition and we are open to the location anywhere in the United States with travel expected.
**Key Responsibilities:**
+ Collaborate with sales team colleagues (Divisional F&I Managers, F&I Executives, and Account Executives) to identify and qualify F&I Mega dealer prospects across the U.S.
+ Assist in crafting compelling proposals tailored to each prospect, including gathering relevant data, coordinating input from stakeholders, and supporting presentation delivery.
+ Act as a liaison between sales and underwriting to ensure alignment and consistency in messaging and strategy during the acquisition process.
+ Support the Head of F&I Strategic Acquisition in managing the signing process, ensuring all necessary documentation such as the Dealer Agreements are completed accurately and on time.
+ Work with local teams to ensure a smooth dealer kickoff and facilitate a seamless transition from acquisition through onboarding.
+ Maintain detailed records of acquisition activities, timelines, and outcomes using Salesforce and other internal tools.
Required Qualifications:
+ Bachelors Degree and 4 or more years of experience in the Sales area
OR
+ High School Diploma or Equivalent and 6 or more years of experience in the Sales area
OR
+ Zurich Certified Insurance Apprentice including an Associate Degree and 4 or more years of experience in the Sales area
Preferred Qualifications:
+ Demonstrated success acquiring accounts with a track record of sales success
+ Experience working within a team environment to exceed shared goals
+ Deep expertise in F&I and Automotive industry
+ High motivation to drive business growth
+ Exceptional presentation, collaboration, and communication skills
Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply-your unique background matters to us.The annual salary range, based on performance under the sales incentive plan for this role is $64,600.00 - $105,900.00.
We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here .]
**Why Zurich?**
At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment-so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500 .
Join us for a brighter future-for yourself and our customers.
Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.
Zurich complies with 18 U.S. Code § 1033.
**Please note:** Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.
Location(s): AM - Remote Work (US), AM - Delaware Virtual Office
Remote Working: Yes
Schedule: Full Time
Employment Sponsorship Offered: No
Linkedin Recruiter Tag: #LI-KJ1 #LI-REMOTE
EOE Disability / Veterans
$87k-131k yearly est. 38d ago
Senior Risk Engineering Consultant- Power Generation
Zurich Na 4.8
Frankfort, KY job
128532 Zurich is currently looking for a Senior Risk Engineering Consultant with extensive experience in power plant operations to join the Global Energy - Power Generation team. This is a work from home role ideally within Western U.S. (Will consider any other locations within the U.S. as well) This role will include expected travel up to 50% to service accounts across the U.S..
This position is designed to help Power Generation Risk Engineering support the workload associated with Power Generation Underwriting. Work with current team members to assist with the increase in field assignments.
You will be responsible for completing field and desktop assessments of power generation plants and associated equipment. The ideal candidate will have demonstrated development of risk improvement actions (recommendations) to assist clients mitigate risks.
To be successful in this role you will be responsible for:
+ Advanced risk assessment of plant machinery and fire protection equipment risks as well as the associated business interruption within the power generation industry
+ Providing consultative services to customers, including identifying exposures with significant loss potential, investigation of cause/effect of major losses and management programs
+ Providing power generation training for Risk Engineering staff, Underwriting staff customers, service design and coordination, mentoring, marketing, and loss investigations
+ Manage account risk portfolio and provide account level engineering to meet underwriting requirements.
+ Marketing Zurich products in conjunction with underwriting professionals and agents across company business segments.
+ Developing and implementing customer service strategies that reduce loss and improve customer operations.
Final candidates will also be subject to a Motor Vehicle record background check, as this position may include a company car depending on location and expected annual mileage requirements.
Basic Qualifications:
Senior Risk Engineering Consultant:
+ Bachelors Degree and 6 or more years of experience in the Power Generation Risk Engineering area OR
+ High School Diploma or Equivalent and 8 or more years of experience in the Power Generation Risk Engineering area OR
+ Zurich Certified Apprentice, including an Associates degree and 6 or more years of experience in the Power Generation Risk EngineeringAND
+ Experience working in a team environment
Preferred Qualifications:
+ 10 or more years of experience in the Risk Engineering area or power generation plant operations and maintenance with experience in machinery operation and maintenance or assessment.
+ Military experience in propulsion plants and power generation equipment
+ Related energy industry experience
+ Advanced Microsoft Office skills
+ Advanced knowledge of exposures controls
+ Advanced knowledge within industry segment
+ Certification in area of specialty; Risk Engineering Power Generation Machinery Breakdown assessments
At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please clickhere (****************************************** . Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education.
The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is $98,300.00 - $161,000.00, with short-term incentive bonus eligibility set at 15%.
As an insurance company, Zurich is subject to 18 U.S. Code § 1033.
A future with Zurich. What can go right when you apply at Zurich?
Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500 . Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please clickhere (********************************* to learn more.
Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Location(s): AM - Arizona Virtual Office, AM - New York, AM - Remote Work (US), AM - Chicago, AM - Dallas, AM - San Francisco, AM - Boston, AM - Los Angeles, AM - Denver, AM - Illinois Virtual Office, AM - Seattle, AM - New York Virtual Office, AM - California Virtual Office, AM - Florida Virtual Office, AM - Ohio Virtual Office, AM - Sacramento, AM - Colorado Virtual Office, AM - Connecticut Virtual Office, AM - Indiana Virtual Office, AM - Massachusetts Virt. Office, AM - Michigan Virtual Office, AM - North Carolina Virt. Office, AM - South Carolina Virt. Office, AM - Oklahoma Virtual Office, AM - Charlotte, AM - Arkansas Virtual Office, AM - Kentucky Virtual Office, AM - Las Vegas, AM - Nashville, AM - Baltimore, AM - Raleigh
Remote Working: Yes
Schedule: Full Time
Employment Sponsorship Offered: No
Linkedin Recruiter Tag: #LI-RA1 #LI-ASSOCIATE #LI-REMOTE
EOE Disability / Veterans
$98.3k-161k yearly 60d+ ago
Premium Audit Auditor II
Zurich Na 4.8
Frankfort, KY job
127372 Zurich North America is hiring a Premium Audit Auditor II to join our team! We are open to hiring talent in one of the following locations: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, West Virginia, or Wisconsin.
Key Accountabilities:
+ Plan, organize and manage assigned workload and territory.
+ Provide timely and accurate service to the insured, agents, and internal business partners for the completion of the audit process on moderately complex risks.
+ Provide information and feedback as needed to enhance the flow of communication and comfort level of internal and external customers.
+ Ensure that audited exposures are accurately calculated.
+ Resolve potential disputes/questions that arise from the auditing function.
+ May assist in the training process for new auditors.
+ Provide technical advice that enables a customer to solve a problem or improve business .
+ Develop and maintain positive customer relationships.
+ Anticipate customer needs and provide feedback on trends in order to recommend changes.
+ Escalate technical issues within function or unit.
+ Listen and understand needs, provide feedback for improvements to processes, customer service or products.
+ Participate in short-term defined scope projects
Basic Qualifications:
+ Bachelors Degree and 5 or more years in the Casualty Premium Audit area OR
+ High School Diploma or Equivalent and 7 or more years of experience in the Casualty Premium Audit area OR
+ Zurich approved Apprenticeship Program including an Associate Degree and 5 or more years of experience in the Casualty Premium Audit area AND
+ Experience with laptop computer auditing and Microsoft Office
+ Knowledge of NCCI Workers Compensation and ISO General Liability rules, manuals and industry practices
Preferred Qualifications:
+ APA
+ CPCU
+ Large, multi-state premium audit experience
+ Strong verbal and written communication skills
+ Advanced Microsoft Excel skills
At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please clickhere (****************************************** . Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education.
The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is$65,900.00 - $134,875.00,with short-term incentive bonus eligibility set at 10%.
As an insurance company, Zurich is subject to 18 U.S. Code § 1033.
A future with Zurich. What can go right when you apply at Zurich?
Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500 . Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please clickhere (********************************* to learn more.
Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Location(s): AM - Illinois Virtual Office, AM - Kansas Virtual Office, AM - Texas Virtual Office, AM - Minnesota Virtual Office, AM - Missouri Virtual Office, AM - New Jersey Virtual Office, AM - New York Virtual Office, AM - Pennsylvania Virtual Office, AM - Wisconsin Virtual Office, AM - Florida Virtual Office, AM - Ohio Virtual Office, AM - Colorado Virtual Office, AM - Connecticut Virtual Office, AM - Indiana Virtual Office, AM - Michigan Virtual Office, AM - Nebraska Virtual Office, AM - Maryland Virtual Office, AM - Massachusetts Virt. Office, AM - Georgia Virtual Office, AM - Iowa Virtual Office, AM - North Carolina Virt. Office, AM - Tennessee Virtual Office, AM - Delaware Virtual Office, AM - South Carolina Virt. Office, AM - South Dakota Virtual Office, AM - Oklahoma Virtual Office, AM - Alabama Virtual Office, AM - New Hampshire Virt. Office, AM - Virginia Virtual Office, AM - Louisiana Virtual Office, AM - Arkansas Virtual Office, AM - Kentucky Virtual Office, AM - Maine Virtual Office, AM - North Dakota Virtual Office, AM - Mississippi Virtual Office, AM - Rhode Island Virtual Office, AM - Vermont Virtual Office, AM - West Virginia Virt. Office, AM - Wyoming Virtual Office
Remote Working: Yes
Schedule: Full Time
Employment Sponsorship Offered: No
Linkedin Recruiter Tag: #LI-JM1 #LI-ASSOCIATE #LI-REMOTE
EOE Disability / Veterans
$31k-44k yearly est. 60d+ ago
VP & Medical Director
Travelers Insurance Company 4.4
Travelers Insurance Company job in Frankfort, KY
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Claim
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$262,900.00 - $404,200.00
**Target Openings**
1
**What Is the Opportunity?**
Lead the strategy and operations of Travelers Claim Medical initiatives focusing on how developments in the broader medical environment impact Property & Casualty product lines. This role will serve as a thought leader and help develop the following critical areas for Travelers: Develop strategies and direction to advance Travelers medical capabilities to keep Travelers at the leading edge of the P&C industry. Develop medical management strategies that help injured employees return to work as soon as medically appropriate. Ensure Travelers is prepared to incorporate new and emerging medical technology and practices into its strategies, practices and workflow where appropriate. Conduct research and analysis related to medical and healthcare trends. This includes the physical and psychological influences which can impact claim outcomes. Organize and coordinate Travelers' medical review functions. This includes interpreting Federal and State regulations and medical guidelines to establish medical review policies. Works in close collaboration with the Claim leaders and in partnership with other Medical and Pharmacy professionals.
**What Will You Do?**
+ Provide overall program leadership as the organization's lead physician. Serve as the key enabler and facilitator for the Travelers medical strategies and represent the Travelers brand both internally and externally.
+ This position will oversee the following key areas:
+ Medical Claim Product Research, Strategy and Innovation:
+ Design and direct innovative, outcome focused strategies and business plans for medical related product development and enhancements. Strategies may influence design, marketing, best practices, system development, vendor management, policies and procedures and response to legislative and regulatory issues.
+ Conduct industry research and analysis related to medical, healthcare and group health trends and practices to keep Travelers at the leading edge of the P&C industry.
+ Partner with stakeholders to develop and design projects and proofs of concept to improve business results.
+ Stay connected to industry and relevant external bodies/associations to assess trends and coordinate Travelers medical position as appropriate.
+ Inform Product and Underwriting insights as appropriate to anticipate, respond to and manage trends.
+ Attend external forums representing Travelers. Function as a liaison and professional relations contact on a local and national level.
+ May provide input and support medical vendor strategies including vendor selection, negotiation and contracting.
+ Medical Direction and Oversight:
+ Participate in the design and development of organizational design and workflows that ensure effective implementation of medical strategies.
+ Oversee engagement of Regional Medical Directors, Medical Consortiums and other medical resources as appropriate. Train and evaluate physician and non-physician medical review personnel and activities.
+ Stay apprised of changes in medical technology and adjust review organizational design and workflows functions accordingly.
+ Interpret regulations, statutes and guidelines to establish medical policies as necessary.
+ Provide input into the investigation of new technology and the application for improving business process and increasing productivity.
+ Claim Practices & Support:
+ Provide Medical guidance, support and direction as needed to the Claim Field organization.
+ Provide input into to claim practices, marketing strategy and customer services as appropriate to anticipate, respond to and manage medical trends.
+ Partner with key stakeholders to assist in the review and monitoring of financial and qualitative operating results related to medical. Share accountability with business partners to achieve and sustain quality results.
+ Partner with other medical and pharmacy experts on the development and design of training strategies, programs and curriculum.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Understanding of healthcare systems including Hospital Services, Pharmacy and Group Health insurance
+ Strong background in Occupational Medicine
+ Background in pain management or orthopedics a plus
+ Understanding of the psychological factors in achieving optimal medical outcomes a plus
+ Experience leading major projects or transformational initiatives from inception through implementation
+ Management experience preferred
+ Proven ability to work in a team environment and collaborate on innovative projects
+ Demonstrated thought leadership
+ Strong research and project management skills
+ Ability to analyze business problems thoughtfully and draw conclusions in uncertain situations
+ Ability to communicate complex issues and connect with all levels of the organization
+ Direct and/or indirect leadership skills
+ Financial management and analysis skills
**What is a Must Have?**
+ Licensed MD
+ 5 years clinical and utilization management experience
+ Certified by the American Board of Medical Specialties
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Product
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$81,500.00 - $134,500.00
**Target Openings**
1
**What Is the Opportunity?**
Within the Product & UW team at Travelers, you will have the opportunity to regularly engage in unique and intellectually stimulating business problems. As a Sr Analyst, PM, Portfolio Risk Management, you will serve as an influential member of project teams focused on catastrophe (CAT) risk management, providing analytical insights to leadership and business partners. You will analyze portfolio risk to help inform CAT underwriting and product pricing strategy, monitor aggregation profiles, and perform risk reward analytics to assess the risk of financial loss due to natural and manmade catastrophes. You may support CAT Event Response coordination, producing impacted exposure summaries for major events and providing guidance to line of business and state teams, as well as executive, claim, reserving and analytical teams. You will also maintain working knowledge of the data ecosystems for management of CAT metrics, reports, and exposure data. By collaborating with partners across the organization you will ensure strategic direction and alignment for successful execution.
**What Will You Do?**
+ Independently conduct and understand data analysis of business results including product refreshes, performance expectations and identifying root cause.
+ Formulate and execute potential recommendations to drive desired growth & profitability impacts based on established strategy with consideration for local regulatory nuances, and broader marketplace dynamics.
+ Present, inform and influence recommendations to business partners including proposed product/pricing changes or new product builds.
+ May function as a subject matter expert in strategic initiatives to support the goals and objectives of the broader organization.
+ May coach and mentor on specific projects.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Bachelor's degree in Business Management/Administration, Mathematics, Finance, Actuarial Science, Economics, or other analytics related field.
+ Three years' experience working in a mathematical, analytical, or data related role preferably in the financial services industry.
+ Experience with competitive analysis tools.
+ Strategic thinker with the ability to use sound judgment to resolve issues as they arise.
+ Excellent communication skills with the ability to consult and present information effectively.
+ Strong data analysis skills with the ability to interpret trends and provide insights and recommendations to business partners.
+ Knowledge of pricing and actuarial techniques and understanding of actuarial concepts such as loss development and trending.
+ Understand ratemaking and its application, such as profitability, risk loads, etc.
+ Understand the workflow and terminology of insurance products and processes and their impact on profit and loss.
**What is a Must Have?**
+ Bachelor's Degree or equivalent combination of education and experience.
+ Two years of experience in data analytics or similar work experience.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
$81.5k-134.5k yearly 45d ago
Claims Adjuster Trainee
Progressive 4.4
Louisville, KY job
Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress. As a claims adjuster trainee, you'll learn how to help customers get back on the road after an accident. This is not a field position, which means you'll be building relationships with customers over the phone. In a fast-paced environment, you'll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You'll have the support of a collaborative team and ongoing coaching from leaders. We'll also teach you the insurance stuff - providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.
This is a hybrid role, which means you'll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that's at home or in the office, for a period of 12 months. After that period, the days you'll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you'll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you're welcome to work in the office as often as you would like.
Duties & responsibilities (upon completion of training)
* Determine coverage
* Determine liability (who's at fault for the damages)
* Interview customers, claimants, and witnesses
* Partner with appraisers/estimators to manage vehicle repairs
* Negotiate with customers and other insurance carriers and resolve claims
Must-have qualifications
* Three years of work experience OR
* Bachelor's degree OR
* Two years work experience and an associate degree
Training Schedule: Monday-Friday, 8:30 am to 5:30 pm
Onboarding Training Schedule: Monday-Friday, 8:00 am to 5:00 pm
Work Schedule: Monday-Friday, 9:00 am to 6:00 pm
Work Location: Louisville, KY
Compensation
* Once you complete training (which includes passing any necessary testing requirements), your salary will be $54,000 - $57,500/year. However, during training, you will be paid an hourly rate based on your annual salary.
* Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance
Benefits
* 401(k) with dollar-for-dollar company match up to 6%
* Medical, dental & vision, including free preventative care
* Wellness & mental health programs
* Health care flexible spending accounts, health savings accounts, & life insurance
* Paid time off, including volunteer time off
* Paid & unpaid sick leave where applicable, as well as short & long-term disability
* Parental & family leave; military leave & pay
* Diverse, inclusive & welcoming culture with Employee Resource Groups
* Career development & tuition assistance
Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Equal Opportunity Employer
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at **************************************************************
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$54k-57.5k yearly 4d ago
Underwriter / Account Executive - Loss Sensitive, Construction and Large Project
Travelers Insurance Company 4.4
Travelers Insurance Company job in Frankfort, KY
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Underwriting
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$99,100.00 - $163,400.00
**Target Openings**
1
**What Is the Opportunity?**
The Account Executive (AE), Construction Loss Sensitive will partner with agents and brokers to provide coverage for new and renewal business based on customers' needs. As an AE, you are decisive, detail-oriented, and know how to build relationships internally and externally to drive results. Your ability to assess risk and sell our products will contribute to the profitability and success of Travelers.
**What Will You Do?**
+ Manage the profitability, growth, and retention of an assigned book of business.
+ Underwrite and skillfully negotiate customer accounts to minimize risk and maximize profitability.
+ Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to create sales plans and identify cross-selling opportunities.
+ Foster and maintain relationships with external partners by regularly meeting in person with agents and brokers to market and sell Travelers products with a goal of writing and retaining accounts consistent with our risk appetite. Must be able to travel to such meetings.
+ Identify and capture new business opportunities using consultative marketing and sales skills.
+ Develop and execute agency sales plans. Execute region/group sales plans.
+ Perform other duties as assigned.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Bachelor's degree.
+ Three to five years of relevant underwriting experience with experience in construction loss sensitive.
+ Knowledge of construction loss sensitive products, the regulatory environment, and the local insurance market.
+ Strong critical thinking skills with the ability to proactively identify underwriting, marketing, or financial challenges and analyze available information to make timely decisions in alignment with our risk appetite.
+ Communication skills with the ability to successfully negotiate with agents and brokers.
+ CPCU designation.
**What is a Must Have?**
+ Two years of underwriting, claim, operations, risk assessment, actuarial, sales, product, or finance experience.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
$99.1k-163.4k yearly 60d+ ago
Management Consultant-Commercial Construction Industry (Commission Based)
Travelers Insurance Company 4.4
Travelers Insurance Company job in Frankfort, KY
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Corporate Services/Other, Finance and Accounting, Operations
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$70,000.00 - $70,000.00
**Target Openings**
1
**What Is the Opportunity?**
The Performance Construction Advisors (PCA) is a wholly-owned subsidiary of Travelers. PCA facilitates executive peer groups which are exclusive gatherings of seven to ten CEOs where, with the assistance of a professional facilitator, non-competing leaders openly review their companies and share information in a focused effort to build breakthrough success for themselves, their families, their employees, and their customers. In addition, PCA offers consulting services that help family-owned and other closely held business owners and leaders make more money in less time with fewer headaches with a higher quality of life. Acting as a Peer Group Facilitator and Senior Consultant, the Business Consultant facilitates meetings of closely held business CEOs and executives and delivers one-on-one consulting services as assigned. The successful candidate will possess considerable business experience broadly applicable to executing PCA's peer group facilitation and one-on-one consulting programs while also having latitude to creatively address client needs.
This is a fully-Commissioned role. Employees in this role will be paid a draw of $70,000 and have the opportunity to earn the majority of their pay through commission payments.
**What Will You Do?**
+ Develop relationships and facilitate peer group meetings of commercial construction CEOs and executives.
+ Collect and analyze financials of peer group members.
+ Work closely with peer group host companies in preparation for peer group meetings.
+ Coordinate with other PCA staff for meeting preparation, logistics, and follow-through.
+ Conduct peer group meetings on time, on task, and with exceptional quality.
+ Hold peer group members accountable for follow-through on group recommendations.
+ Deliver limited one-on-one consulting to peer group members to assist in goal attainment.
+ Actively seek one-on-one consulting opportunities within the assigned peer groups.
+ Deliver additional one-on-one consulting as assigned.
+ Follow PCA's established processes and best practices for peer group facilitation and one-on-one consulting - and contribute to the continuous improvement of these processes and practices.
+ Maintain accurate member/client records.
+ Coordinate closely with other functions to maximize member experience and lifetime value.
+ Provide input into developing and maintaining the peer group program operations manual.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ 5 years experience consulting with closely held business owners.
+ Experience owning or operating a commercial construction business.
+ Proactive, entrepreneurial approach to recognizing needs, solving problems, anticipating issues and developing solutions.
+ Demonstrable delivery of high quality work/service within agreed upon timeframes.
+ Able to communicate as a peer to highly successful, strong-willed CEO members.
+ Equally exceptional team and individual performer.
+ Helpful and highly responsive.
+ Strong problem solving ability.
+ Strong organizational skills.
+ Strong, articulate communication skills.
+ Entrepreneurial.
+ Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook).
+ Capable and comfortable with web-based applications integrated into PCA's established processes and best practices.
**What is a Must Have?**
+ Bachelor's degree required.
+ 10 years of business experience required.
+ Ability to travel up to 75% of the time required.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .