The Travelers Companies jobs in Orlando, FL

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $104,000.00 - $171,700.00 Target Openings 1 What Is the Opportunity? Be the Hero in Someone's Story When life throws curveballs - storms, accidents, unexpected challenges - YOU become the beacon of hope that guides our customers back to stability. At Travelers, our Claims Organization isn't just a department; it's the beating heart of our promise to be there when our customers need us most. As a Major Case Specialist, you are responsible for investigating, evaluating, reserving, negotiating, and resolving complex, serious and severe claims typically with full damage value for average claim $500,000 to over a multi-million dollar value. You will serve as an expert technical resource to claim professionals, business partners, customers, and other stakeholders. This role is eligible for a sign on bonus. What Will You Do? * Oversee major General Liability claims from initiation to resolution, ensuring compliance with company policies and industry regulations. Conduct detailed investigations to gather evidence, assess liability and determine extent of damages. * Evaluate claim information and documentation to make informed decisions regarding coverage and settlement. * Engage in negotiations with claimants, legal representatives, and other parties to achieve fair and equitable settlements. * Maintain comprehensive and accurate records of all claim activities, communications, and decisions. * Prepare and present detailed reports on claim status, trends and outcomes to senior management. * Work closely with legal, underwriting, and other departments to ensure coordinated claim handling. * Apply litigation management strategies through the selection of counsel and evaluation. * In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. * Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated. What Will Our Ideal Candidate Have? * Bachelor's Degree. * Ten years of experience in handling major General Liability claims and managing litigation and complex negotiations. * Extensive claim and/or legal experience and technical expertise to evaluate severe and complex claims. * Able to make independent decisions on most assigned cases without involvement of management. * Thorough understanding of business line products, policy language, exclusions, and ISO forms. * Demonstrated ability of strategic claims handling practices. * Strong written and verbal communication skills with the ability to understand, synthesize, interpret, and convey information in a simplified manner. * Familiarity with industry regulations and legal requirements specific to General Liability insurance. * Ability to work independently and manage multiple high-value claims simultaneously. What is a Must Have? * High School Degree or GED required with a minimum of 4 years bodily injury litigation claim handling or comparable claim litigation experience. What Is in It for You? * Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. * Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. * Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. * Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. * Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit *********************************************************

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Under broad supervision performs administrative support to the highest level Claims Leaders. This position will interacts with the internal senior management and external business partners and resolves issues, which may be sensitive or confidential in nature and of high visibility. This role will require travel as appropriate to assist Claims Leaders and their broader meetings, strategy sessions and activities. This role will also work very closely/partner with the Executive Assistant to the CAO. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: * Proactively anticipate the SVP's needs, identifying issues before they arise and resolving them independently when appropriate. * Coordinates, handles and resolves business unit problems and customer issues independently and proactively escalating as appropriate. Provides outstanding customer service, acting with the appropriate sense of urgency. * Coordinates special projects for senior management, collaborating with others as needed. * Draft, edit, and proofread communications, ensuring tone, clarity, and accuracy reflect the SVP's style and expectations. * Attends meetings, seminars, etc. and records notes or provides information as needed. * Manage a complex, dynamic calendar with competing priorities across multiple time zones. Plans, schedules and coordinates meetings, conferences, travel arrangements and maintains the business calendar for the executive. * Assists executive in the coordination of performance reviews, cost center updates and other organizational administration activities. * Processes and submits time entry reports and resolves timekeeping issues with Payroll; may train staff or management on the timekeeping process. * Establishes and maintains official documents and records in appropriate files. * May lead, mentor and train other staff. May perform additional duties as assigned. Reporting Relationship * Executive management/senior staff Skills, Knowledge & Abilities * Exceptional written and verbal communication skills including professional etiquette. * Excellent interactive skills with the ability to work independently and proactively. * Strong computer skills including Microsoft Office Suite and other business related software systems. * Exceptional organizational skills including ability to prioritize and coordinate multiple projects. * Strong knowledge of the insurance industry and the business unit. Education & Experience * Some college with course work in Marketing, Business, Accounting, etc. desirable. * Typically a minimum five to eight years strong administrative experience. In Chicago/New York, the average base pay range for this role is $90,000 to $125,000. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. #LI-CP1 #LI-Hybrid In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $47,000 to $78,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. Job Description The Direct Sales Agent Specialist (Direct Auto Insurance is an Allstate Business) is responsible for the profitable growth and attainment of business goals by driving new business sales and understanding customers' needs to build rapport and trust. This position drives sales and builds and retains their book of business within the market / retail location. This position is responsible for attracting and generating new customers and cross-selling existing customers, in support of our product offerings including but not limited to Auto, Life, Auto Club, and Roadside Assistance. This role sells to walk-in customers, markets products outside of the office via marketing calls and in-person visits creating community relationships to promote continued growth and assists customers in the office. Want to grow your sales career with one of the fastest growing auto insurers in the country? Start a new career in a performance-driven environment where you're recognized and rewarded for your results? If you are ready to start working in a fun & exciting environment where making a difference matters, then apply to join our team today! What makes Direct Auto Insurance unique? Day 1 Benefits Medical, Dental, Vision, Tuition Reimbursement, Pension & so much more! 20 PTO Days per year & 6 Paid Holidays! Ability to sell a multitude of industry-leading products through retail stores and phone! Entrepreneurial, performance-based, and results-focused culture! Multi-tiered and comprehensive paid training program! Base hourly rate plus uncapped monthly incentive! Minimum Qualifications: 0 - 2 years of experience P&C licensing (Preferred) or must attain required licensure within 90 days of joining the company. Preferred Skills and Competencies: Successfully closes sales of insurance and ancillary products. Meets and exceeds sales goals through new product sales, cross sell / retention of customers. Leverages community contacts (natural market) to continually build a sales pipeline, as well as an active physical presence in your own community to build multiple centers of influence/referral sources (car dealerships, local events, community organizations, etc.). Initiate outbound calling to established target customer base for Product offerings. Monitors key competitors in the local market area and makes suggestions on initiatives that could improve the company's position in the marketplace. Works with Direct Sales Leadership to plan, implement, and manage marketing and sales processes to achieve production and growth goals. Delivers optimal results within appropriate metrics, including quality, quantity, timeliness, productivity, customer satisfaction and financial performance, including compliance with all rules, procedures, and standards consistent with the manager's supervision. Understands, promotes, and remains current on company underwriting guidelines, announcements, and memos related to changes in company policies and procedures. Receives customer payments, issues receipt and verifies reports of receipts for cash drawers. #RR1 Compensation Unlicensed Candidates: Base compensation: $17.50 per hour, based on experience and qualifications. Licensed Candidates (Licensed to sell Auto or Property and Casualty [P&C] Insurance): Base compensation: $20.00 per hour, based on active required license and minimum 6 months of P&C sales experience. Total Compensation: In addition to the base hourly rate, total compensation for this role may include incentive pay, such as commissions and bonuses, based on individual and team performance. Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment. National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A- (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products. Companies & Partners Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident. Benefits National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at **************.

FCCI empowers it's teammates to deliver commercial insurance products and services so businesses can thrive and face the future with confidence. If our mission statement appeals to you, come and be a part of our amazing team! We are seeking a dedicated and energetic Agribusiness Risk Control Consultant to join our team. The consultant will engage with policyholder customers and agent partners, conduct workplace risk assessments, and assist customers in establishing and maintaining effective safety and risk control programs. Additional responsibilities include: coordinating and conducting training programs that will increase proficiency in safe practices and promote safety consciousness. This position will service accounts in Florida and as such, the ideal candidate will reside in Florida. Regular travel will be required. In exchange for your talents, FCCI offers competitive salaries and an excellent benefits package which includes: * Flexible Work Environment * Paid Family Leave * Competitive PTO & Holidays * Recognition & Bonus Programs * Medical, Vision, Dental & Life Insurance * Employee Referral Bonus * Paid Volunteer Time * 401(k) Match & Profit-Sharing The salary range for this position is $75,528-$116,313 annually. This salary range is an estimate and the actual salary will vary based on applicant's education, experience, knowledge, skills, and abilities. We are an Equal Employment Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. Please apply via our website at ******************* Drug Free Workplace (*Pre-employment drug screen is conducted for all positions)

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. This individual contributor position works under general direction, and within broad authority limits, to manage commercial claims with high complexity and exposure for a specific line of business. Responsibilities include the coordination of all claim resolution activities in accordance with company protocols, while achieving quality and customer service standards. Position requires regular communication with customers and insureds and may be dedicated to specific account(s). JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: * Manages highly complex investigations of claims, including coverage issues, liability, compensability and damages. Determines if a major claim should be settled or litigated and implements an appropriate resolution strategy accordingly. Effectively manages loss costs and claim expenses. * Manages all types of investigative activity or litigation on major claims, including the posting of appropriate reserves in a timely manner. Coordinates discovery and litigation strategy with staff counsel or panel attorneys. * Negotiates highly complex settlement packages, and authorizes payment within scope of authority, settling claims in most cost effective manner and ensuring timely issuance of disbursements. * Coordinates third party recovery with subrogation/salvage unit. * Makes recommendations on claims processes and resolution strategies to management. * Analyzes claims activities; prepares and presents reports to management and other internal business partners and clients. * Works with attorneys, account representatives, agents, doctors and insureds regarding the handling and/or disposition of highly complex claims. * Keeps current on state/territory regulations and issues, industry activity and trends. May participate in industry trade groups. * Provides guidance and assistance to less experienced claims staff and other functional areas. * Responsible for input of data that accurately reflects claim circumstances and other information important to our business outcomes. Reporting Relationship Manager or above. Skills, Knowledge and Abilities * Advanced technical and product specific expertise, claims resolution skill and knowledge of insurance and claims principles, practices and procedures. * Strong communication, negotiation and presentation skills. Ability to effectively interact with all levels of CNA's internal and external business partners. * Advanced analytical and problem solving skills, with the ability to manage and prioritize multiple projects. * Ability to deal with ambiguous situations and issues. * Creativity in resolving unique and challenging business problems. * Knowledge of Microsoft Office Suite and other business-related software. * Ability to adapt to change and value diverse opinions and ideas. * Ability to manage and prioritize multiple projects. * Ability to evaluate claims based on a cost benefit analysis. * Ability to fully comprehend complex claim facts and issues; and to further articulate analyses of claims in presentations to business partners and management as well as in internal reports. * Ability to implement strategies with a proactive long-term view of business goals and objectives. Education and Experience * Bachelor's degree or equivalent experience. Professional designation preferred. * Typically a minimum eight years claims experience. #LI-AR1 #LI-Hybrid In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

At FCCI, we focus on creating connections and building lasting relationships. Our people truly make the difference. Are you a dedicated team player who thrives in a diverse, innovative and upbeat culture? Do you have strong team working skills, possess technical excellence, have a desire for continuous learning and have compassion and respect for others? If so, FCCI Insurance Group is the company for you! We are currently seeking a collaborative teammate to join the Corporate Communications team as a Copywriter. In this role, you will be responsible for assisting in the development and creation of strategic marketing/communication campaigns and materials to enhance the company's image. What you will do: * Research, write and edit copy for marketing/communication pieces. * Collaborate with other teams to manage expectations and get additional information from subject matter experts. * Be responsible for research, planning, implementation and evaluation of the corporate website and social media content. * Generates story leads for FCCI publications, including the annual report, newsletters, case studies and emails. * Proofread and edit content for accuracy and based on feedback from the review process. * Assist with managing the content, flow and accessibility of information through liaisons with appropriate content. * Assist with the development of the Social Media and Agent News annual calendars on a quarterly basis. The selected candidate will work from either our corporate office in Sarasota, FL, our Lake Mary, FL office, our office in Lawrenceville, GA or our Southwest Regional Office in Richardson, TX. This is an in-office role with a hybrid schedule (3 days in office). In exchange for your talents, FCCI offers competitive salaries and an excellent benefits package which includes: * Flexible Work Environment * Paid Family Leave * Competitive PTO & Holidays * Recognition & Bonus Programs * Medical, Vision, Dental & Life Insurance * Employee Referral Bonus * Paid Volunteer Time * 401(k) Match & Profit-Sharing The salary range for this position is $56,746-$87,390 annually. This salary range is an estimate and the actual salary will vary based on applicant's education, experience, knowledge, skills, and abilities. We are an Equal Employment Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. Please apply via our website at ******************* Drug Free Workplace (*Pre-employment drug screen is conducted for all positions)

**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Claim **Compensation Overview** The hourly salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual hourly rate for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $24.00 - $25.00 **Target Openings** 2 **What Is the Opportunity?** Applications for this posting will be reviewed on a rolling basis. We encourage you to apply as soon as possible. The Travelers Claim Intern program provides qualified candidates an excellent opportunity to gain first-hand business experience, receive valuable on-the-job training, to contacting clients, determining coverage, scoping of losses and completing damage estimates. Applicants must be authorized to work for ANY employer in the U.S. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, for this role. **What Will You Do?** + Internship includes: + On-boarding of Travelers systems and protocols. + Exposure to Personal and Business Insurance claims of basic to moderate complexity. + Learn and understand effective strategies for investigating, negotiating and resolving claims thoroughly, accurately and efficiently. + Develop knowledge of what happened, estimating damage, determining what coverages apply and helping our customers through the process. + Observe the work of the Claim Professional through desk and ride alongs with experienced employees. + Work with a designated coach to develop knowledge of claims through core assignments. + Complete challenging and meaningful project work. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + For the CPDP Internship, we are most interested in students who are serious about entering the insurance industry and who are excited about the prospect of making Claim their future career choice. + Preferred cumulative GPA of 3.0 or above. + Business Administration. + Liberal Arts (with business focus preferred). + Business Management. + Risk Management and Insurance. + Undergraduate students completing their freshman year preferred. + Working knowledge of Microsoft Office. + Legally eligible to work in the United States. + Strong verbal and written communication skills. + Strong analytical skills and problem solving skills. + Strong customer service skills. **What is a Must Have?** + Candidate must be pursuing a Bachelor's degree. + Approximate work availability from June through August (10-12 weeks) required. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress. As an insurance defense attorney within our bodily injury (BI) unit, you'll be a part of our motor vehicle insurance defense litigation team, providing legal representation to Progressive insureds and/or to the Progressive Insurance Companies before courts and arbitration panels in all aspects of litigation. Handling cases from beginning to end, you'll also prepare legal pleadings, motions, statements, trial briefs and be involved in negotiating settlements. Additionally, you'll work closely with clients and claims partners to prepare timely reports on litigation, ensuring all appropriate defenses are leveraged to reach positive outcomes. Other tasks will include analyzing written discovery, depositions, medical records and assessing the value of claims to determine risk exposure. This is a hybrid position with occasional travel to an office for meetings and/or training. Must-have qualifications * Juris doctor degree or Master of Laws (LLM) * Admitted to practice law in Florida Compensation * $95,040 - $143,000/year * Gainshare bonus up to 40% of your eligible earnings based on company performance Benefits * 401(k) with dollar-for-dollar company match up to 6% * Medical, dental & vision, including free preventative care * Wellness & mental health programs * Health care flexible spending accounts, health savings accounts, & life insurance * Paid time off, including volunteer time off * Paid & unpaid sick leave where applicable, as well as short & long-term disability * Parental & family leave; military leave & pay * Diverse, inclusive & welcoming culture with Employee Resource Groups * Career development & tuition assistance Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership. Equal Opportunity Employer For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at ************************************************************** #LI-Remote Share: Apply Now

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. The Billing & Collections Commission Coordinator is responsible for managing and resolving commission-related discrepancies, processing financial adjustments, and maintaining accurate records of agent debit balances and commission payments. This role requires strong analytical skills, attention to detail, and effective communication with internal departments and external agencies. JOB DESCRIPTION: Shift: 8 AM - 4:15 PM ET Key Responsibilities: * Manually transcribe data into spreadsheets due to formatting incompatibility. * Perform itemized reviews to determine if balances increased, decreased, or were resolved through payment or activity. * Classify items as new or old and confirm if balances are over 90 days past due. * Track collection efforts and update spreadsheets throughout the month. * Analyze items requiring additional work or follow-up actions. * Review commission chargebacks for reversing legal commissions. * Submit PME requests to purge or release commissions. * Research policies with commissions owed to CNA. * Respond to escalated inquiries from the Call Center and other business areas. * Contact agencies to obtain updated or corrected bank information for reissuing commission payments. * Address missing or incomplete Direct Bill Commission enrollment forms. * Recruit agencies for paperless/email notification options. * Consolidate producer codes into unified statements. * Update agency address changes and maintain accurate records in Agent Center. * Submit requests for stop payments, reissues, and credit transfers. * Follow up on undeliverable checks and obtain updated mailing addresses. Required Skills & Competencies: * Proficiency in Microsoft Excel (including formulas, sorting/filtering, and pivot tables). * Analytical Thinking: Ability to interpret financial data and identify discrepancies. * Attention to Detail: High accuracy in manual data entry and reconciliation. * Problem Solving: Skilled in resolving commission issues and handling escalations. * Communication: Clear and professional interaction with agencies and internal departments. * Time Management: Ability to prioritize tasks and meet deadlines in a fast-paced environment. * Customer Service: Strong relationship management and follow-up skills. * Adaptability: Responsive to changing priorities and ad hoc requests. * Collaboration: Works effectively across departments and with external partners. Education & Qualifications * High school diploma or equivalent required; associate or bachelor's degree in Business, Finance, Accounting, or related field preferred. * 2-4 years of experience in billing, collections, commissions processing, or financial operations. * Experience working in insurance, financial services, or a corporate operations environment preferred. * Familiarity with commission structures, agent billing, and reconciliation processes. #LI-DM1 #LI-Hybrid In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $35,000 to $65,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. This individual contributor position works under moderate direction, and within defined authority limits, to manage commercial claims with moderate to high complexity and exposure for a specific line of business. Responsibilities include investigating and resolving claims according to company protocols, quality and customer service standards. Position requires regular communication with customers and insureds and may be dedicated to specific account(s). JOB DESCRIPTION: Essential Duties & Responsibilities: Performs a combination of duties in accordance with departmental guidelines: * Manages an inventory of moderate to high complexity and exposure commercial claims by following company protocols to verify policy coverage, conduct investigations, develop and employ resolution strategies, and authorize disbursements within authority limits. * Provides exceptional customer service by interacting professionally and effectively with insureds, claimants and business partners, achieving quality and cycle time standards, providing regular, timely updates and responding promptly to inquiries and requests for information. * Verifies coverage and establishes timely and adequate reserves by reviewing and interpreting policy language and partnering with coverage counsel on more complex matters , estimating potential claim valuation, and following company's claim handling protocols. * Conducts focused investigation to determine compensability, liability and covered damages by gathering pertinent information, such as contracts or other documents, taking recorded statements from customers, claimants, injured workers, witnesses, and working with experts, or other parties, as necessary to verify the facts of the claim. * Establishes and maintains working relationships with appropriate internal and external work partners, suppliers and experts by identifying and collaborating with resources that are needed to effectively resolve claims. * Authorizes and ensures claim disbursements within authority limit by determining liability and compensability of the claim, negotiating settlements and escalating to manager as appropriate. * Contributes to expense management by timely and accurately resolving claims, selecting and actively overseeing appropriate resources, and delivering high quality service. * Identifies and addresses subrogation/salvage opportunities or potential fraud occurrences by evaluating the facts of the claim and making referrals to appropriate Recovery or SIU resources for further investigation. * Achieves quality standards on every file by following all company guidelines, achieving quality and cycle time targets, ensuring proper documentation and issuing appropriate claim disbursements. * Maintains compliance with state/local regulatory requirements by following company guidelines, and staying current on commercial insurance laws, regulations or trends for line of business. * May serve as a mentor/coach to less experienced claim professionals May perform additional duties as assigned. Reporting Relationship Typically Manager or above Skills, Knowledge & Abilities * Solid working knowledge of the commercial insurance industry, products, policy language, coverage, and claim practices. * Solid verbal and written communication skills with the ability to develop positive working relationships, summarize and present information to customers, claimants and senior management as needed. * Demonstrated ability to develop collaborative business relationships with internal and external work partners. * Ability to exercise independent judgement, solve moderately complex problems and make sound business decisions. * Demonstrated investigative experience with an analytical mindset and critical thinking skills. * Strong work ethic, with demonstrated time management and organizational skills. * Demonstrated ability to manage multiple priorities in a fast-paced, collaborative environment at high levels of productivity. * Developing ability to negotiate low to moderately complex settlements. * Adaptable to a changing environment. * Knowledge of Microsoft Office Suite and ability to learn business-related software. * Demonstrated ability to value diverse opinions and ideas Education & Experience: * Bachelor's Degree or equivalent experience. * Typically a minimum four years of relevant experience, preferably in claim handling. * Candidates who have successfully completed the CNA Claim Training Program may be considered after 2 years of claim handling experience. * Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable. * Professional designations are a plus (e.g. CPCU) #LI-AR1 #Li-Hybrid In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $54,000 to $103,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. CNA is a market leader in insuring skilled nursing, assisted living and independent living facilities and this role will support the business and interact closely with internal business partners such as Underwriting, to share claim insights that aid in good underwriting decisions. Our Healthcare Claims team is seeking a Complex Claims Consultant to support our Aging Services segment. This individual contributor role is responsible for the overall investigation and management of Aging Services claims in multiple states. Recognized as a technical expert in the interpretation of complex or unusual policy coverages in area of expertise. Under general management direction, works within assigned limits of broad authority on assignments requiring a high degree of technical complexity, coordination and excellent customer service. This position enjoys a flexible, hybrid work schedule and is available in any location near a CNA office. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: * Manages an inventory of highly complex commercial claims, with large exposures that require a high degree of specialized technical expertise and coordination, by following company protocols to verify policy coverage, conduct investigations, develop and employ resolution strategies, and authorize disbursements within authority limits. * Ensures exceptional customer service by managing all aspects of the claim, interacting professionally and effectively, achieving quality and cycle time standards, providing timely updates and responding promptly to inquiries and requests for information. * Verifies coverage and establishes timely and adequate reserves by reviewing and interpreting policy language and partnering with coverage counsel on more complex matters, estimating potential claim valuation, and following company's claim handling protocols. * Leads focused investigation to determine compensability, liability and covered damages by gathering pertinent information, such as contracts or other documents, taking recorded statements from customers, claimants, injured workers, witnesses, and working with experts, or other parties, as necessary to verify the facts of the claim. * Resolves claims by collaborating with internal and external business partners to develop, own and execute a claim resolution strategy, that includes management of timely and adequate reserves, collaborating with coverage experts, negotiating complex settlements, partnering with counsel to manage complex litigation and authorizing payments within scope of authority. * Establishes and manages claim budgets by achieving timely claim resolution, selecting and actively overseeing appropriate resources, authorizing expense payments and delivering high quality service in an efficient manner. * Realizes and addresses subrogation/salvage opportunities or potential fraud occurrences by evaluating the facts of the claim and making referrals to appropriate Claim, Recovery or SIU resources for further investigation. * Achieves quality standards by appropriately managing each claim to ensure that all company protocols are followed, work is accurate and timely, all files are properly documented and claims are resolved and paid timely. * Keeps senior leadership informed of significant risks and losses by completing loss summaries, identifying claims to include on oversight/watch lists, and preparing and presenting succinct summaries to senior management. * Maintains subject matter expertise and ensures compliance with state/local regulatory requirements by following company guidelines, and staying current on commercial insurance laws, regulations or trends for line of business. * Mentors, guides, develops and delivers training to less experienced Claim Professionals. May perform additional duties as assigned. Reporting Relationship Typically Director or above Skills, Knowledge & Abilities * Thorough knowledge of the commercial insurance industry, products, policy language, coverage, and claim practices. * Strong communication and presentation skills both verbal and written, including the ability to communicate business and technical information clearly. * Demonstrated analytical and investigative mindset with critical thinking skills and ability to make sound business decisions, and to effectively evaluate and resolve ambiguous, complex and challenging business problems. * Strong work ethic, with demonstrated time management and organizational skills. * Ability to work in a fast-paced environment at high levels of productivity. * Demonstrated ability to negotiate complex settlements. * Experience interpreting complex commercial insurance policies and coverage. * Ability to manage multiple and shifting priorities in a fast-paced and challenging environment. * Knowledge of Microsoft Office Suite and ability to learn business-related software. * Demonstrated ability to value diverse opinions and ideas. Education & Experience * Bachelor's Degree or equivalent experience. JD a plus. * Typically a minimum six years of relevant experience, preferably in claim handling and litigation. Prior negotiation experience. * Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable * Professional designations preferred (e.g. CPCU) #LI-KP1 #LI-Hybrid In Illinois/New York/California, the average base pay range for a Complex Claims Specialist/Consultant is $83,000 to $160,000. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

Details Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe that a high-performing culture, combined with valuable opportunities for personal development and professional challenge, and a healthy work-life balance, can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you will help provide an experience to our stakeholders that delivers on our promises. Role: Life Insurance Sales Agent Employment Type: Full-Time with Benefits Work Arrangement: Field Role Career and Opportunity Kemper is a diversified insurance holding company with a history spanning over 100 years. We are firmly committed to serving the insurance needs of modest-income families. Our strength lies in our dedication to frequent personal home visits with new and existing customers to collect premiums, conduct sales of new policies, and address other service needs. For new unlicensed agents, your journey begins with a paid training period. During this time, we provide the tools and guidance needed to study for and pass the licensing exams. Once licensed, you will be assigned an existing book of business, a portfolio of current customers from whom you'll collect monthly premiums. You'll earn a percentage of the premiums you collect, as well as a commission on all new sales you make. From there, the sky's the limit! Through hard work and dedication, you can increase your monthly income with every new sale. It really is that simple. If you're passionate about serving the underserved, this is the career for you. Our agents gain personal satisfaction and community prestige by performing meaningful work that helps clients protect the people and property they cherish. With a pay-for-performance compensation model, agents have the opportunity to determine their own paycheck. As your skills and knowledge grow, so does your potential for increased income. Superior performance is recognized through awards, prizes, and company-sponsored trips. Benefits Kemper offers competitive benefits, including: Major Medical and Dental Insurance Group Life Insurance Short-Term & Long-Term Disability 401(k) with Company Match Paid Vacation Employee Stock Purchase Program Responsibilities Agents are set up for success by being assigned a territory (called an agency) with an established book of business and existing customers. Day-to-Day Activities: Conducting sales presentations, recommending products, and closing new sales Prospecting for new sales opportunities Maintaining strong customer relationships by collecting premiums on a pre-arranged schedule that you determine Responding promptly to service requests such as beneficiary changes, claims, and loans Record keeping, accounting for money collected, and processing policy paperwork Agent Expectations: Grow the assigned territory through new sales Build strong working relationships with customers Devote the time necessary to fulfill the responsibilities of the role Pursue continuous professional development in insurance products and sales effectiveness Minimum Qualifications Customer service experience Must be at least 18 years of age Valid driver's license with required auto insurance coverage Dependable vehicle for daily travel Ability to pass a background check, motor vehicle report, and drug screening Authorization to work in the United States Preparation Licensing: We provide free access to study tools and professional guidance to help you prepare for licensing exams Training: New agents complete an onboarding development program that includes self-study, classroom instruction, and field mentoring by your Sales Manager On-the-Job Training: Earn a paycheck while learning your profession through hands-on experience Opportunity is knocking. Don't let it pass you by! Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality throughout our organization, and we work diligently to maintain a workplace that is free from discrimination. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper, and Kemper will not be obligated to pay a placement fee. Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications, such as WireApp or Skype, to communicate with candidates. If you receive such a message, delete it.

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Working in partnership with assigned business area, the Technical Learning Senior Consultant formulates and helps to deliver technical training solutions to the organization that create and maintain a continuous learning environment, facilitate increased capabilities, and achievement of business goals. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: * Coordinates the evaluation, enhancement and maintenance of the full inventory of learning courses, materials, job aids and other related technical training resources for the business unit. Organizes and catalogs materials for effective, efficient and engaging use. * Conducts needs analyses by partnering with business leaders to identify learning needs, skill gaps and priorities. Designs and develop various technical learning solutions which may include curricula, certification processes, performance support tools and job aids, instructor led training, web-based training, and blended learning programs, etc. * Create a forum to support the delivery of training and may facilitate training pertaining to such areas as process, system, product, leadership, and evolving or skills. * Works with the business to evaluate existing materials against priorities for each line of business. Partners to build new curriculum, content and programs as needed and update existing materials to close gaps or successfully adapt to change. * Identifies opportunities to leverage the use of materials across all lines of business where there is a consistent performance and learning need. * Establish measures to evaluate training effectiveness of training courses, materials, and activities. Leads the development of plans to continuously improve design and delivery. * Works closely with leadership to ensure that performance and learning initiatives, and available materials, are aligned with opportunities identified through quality and compliance reviews. * Acts as project manager to create, manage, and monitor learning project plans. May perform additional duties as assigned. Reporting Relationship Typically, Director or above Skills, Knowledge & Abilities * A solid understanding of the insurance industry, its practices and operations; broad technical background with an understanding of multiple lines of business. * Strong knowledge of learning design, instructional methods and training techniques including curriculum design principles, adult learning and blended learning theory and strategies, and the design and integration of online and other performance support tools into on-the-job use. * Passionate about creating a continuous learning culture that recognizes and leverages the value of different learning styles, tools and techniques. * Ability to communicate business knowledge and technical information clearly and succinctly. * Ability to effectively interact, communicate, collaborate and build trusting partnerships with all levels of business partners within scope of responsibility, team and/or matrix environment. * Strong written and verbal communication and an ability to build credibility quickly. * Excellent analytical and problem-solving skills. Demonstrated creativity in resolving unique and challenging business problems. * Excellent program and project management, organizing and planning skills. * Ability to drive and achieve results, with proven track record of managing multiple and shifting priorities. * Strong computer skills including Microsoft office Suite and other business-related software systems. * An understanding of technical learning design, instructional methods, training techniques and learning technologies, including Learning and Content Management Systems, eLearning tools, mobile-enabled learning and virtual training platforms. * Experience with content development tools preferred. * Proficiency in creating and editing multimedia content, including videos, animations, simulations and interactive presentations preferred. Education & Experience * Bachelor's degree or equivalent. * Typically, a minimum of eight years of work experience, or educational design/development and training experience with knowledge of the insurance industry. #LI-Hybrid #LI-DM1 In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

Job DescriptionBenefits: 401(k) Bonus based on performance Dental insurance Employee discounts Health insurance We are looking for a great insurance salesperson with the potential to take charge of an insurance sales organization inside a car dealership. This candidate needs to be highly driven and creative and work well in a highly competitive environment. The office is located inside a Toyota dealership that sells 450 cars a month. Must also be able to hire, manage, coach, and teach licensed sales professionals as a team. Bilingual is preferred. Job Responsibilities Build agency reputation and growth through positive customer relations, marketing programs, and lead acquisition. Create and enforce office policies, standards, and procedures to help the agency run smoothly and profitably. Supervise personnel, create schedules, manage daily operations, and hold staff accountable for their performance goals. Job Requirements of an agency office manager Excellent verbal and written communication/interpersonal skills Ability to effectively lead and coach a team; management experience is a plus Highly capable of managing all business operations Straight-forward communicator, dependable, and strong leadership skills Must have some working knowledge of insurance and/or financial services experience Strong organizational skills, attention to detail, and ability to multitask Bilingual skills are a plus Must hold a 220 insurance license Property/Casualty required Life/Health licenses preferred Allstate experience is a plus Salary plus commission/bonus

FCCI is guided by our core values of Loyalty, Integrity, Vision, Excellence and Service. These are the principles and behaviors that guide how we support and trust one another, build our teams, cultivate leaders and create a company that feels like family. If these are your values, we'd like you to join our team. We are currently seeking an experienced Commercial Lines Product Specialist to manage our insurance product lines. This is a great opportunity to utilize your Commercial Lines background in a new way - providing sound analysis and recommendations regarding new and existing insurance product offerings. In this role, you will manage product lines by using your subject matter expertise and business acumen to evaluate product changes. You will collaborate with internal business partners and system vendors to drive projects which deliver insurance product enhancements and updates to rates, rules & forms. The Product Specialist is responsible for reviewing bureau and compliance circulars and conducting market research to determine necessary product updates to ensure our insurance products are compliant and competitive. This position functions as a resource for product & coverage issues, develops training and communications for product changes, and prepares & manages product filings. The position can be located in Sarasota, Lake Mary, FL, or Carmel, IN, office on a hybrid schedule of (3) days in office and (2) days remote, after initial training. In exchange for your talents, FCCI offers competitive salaries and an excellent benefits package which includes: * Flexible Work Environment * Paid Family Leave * Competitive PTO & Holidays * Recognition & Bonus Programs * Medical, Vision, Dental & Life Insurance * Employee Referral Bonus * Paid Volunteer Time * 401(k) Match & Profit-Sharing The salary range for this position is $83,080-$127,945 annually. This salary range is an estimate and the actual salary will vary based on applicant's education, experience, knowledge, skills, and abilities. We are an Equal Employment Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. Please apply via our website at ******************* Drug Free Workplace (*Pre-employment drug screen is conducted for all positions)

Are you looking for a meaningful career in a local business that has national brand support people recognize and trust? As an Insurance Sales Professional, you will help grow a local Allstate agency by engaging new prospects and building strong relationships in the community. You will apply insurance knowledge and sales skills to increase the customers understanding of the value of insurance and cultivate long-term relationships with trusted advice. Responsibilities Achieve sales goals through generating new business and cross-selling existing customers. Identify and qualify sales leads generated from a variety of sources. Help protect customers by offering Allstate products that will meet their needs. Serve your local community by helping them prepare for lifes uncertainties. Educate prospective customers on how to protect their families and assets. Provide a positive customer experience. Job qualifications Strong interest in a sales career sales experience preferred. No insurance experience required. Willing to obtain necessary Property and Casualty and/or Life and Health license(s) to sell insurance upon hire (existing license is a plus!). Confident, motivated individual who works well independently. Able to multi-task, follow through, and follow up. Have excellent verbal and written communication skills.

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. An individual contributor that serves as the customer proxy to the Agile team within the agile process and is the final authority for decisions regarding priority, business value, and functionality for all the work done by the Agile development team. The Product Owner possesses an in-depth knowledge of goals and desired objectives of the work. They will own, define, and prioritize the team backlog, establish story acceptance criteria, drive content via prioritized user stories, obtain customer validation and accept stories, ensuring that the solution effectively addresses overall program priorities. The Product Owner may be working on a Scaled Agile Release Train as part of the Product Management team, or they may work on an independent Agile team and have Feature as well as story ownership. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: * Supports one to two Agile Scrum teams on initiatives of medium to large complexity * Owns, defines, and prioritizes the team backlog, establishes story acceptance criteria, drives content via prioritized user stories, obtains customer validation and accept stories, ensuring that the solution effectively addresses overall program priorities. * Attends Scrum ceremonies (such as daily standups, sprint review meetings, retrospective meetings, cross-team coordination, and etc.), alongside the Scrum Master, ensuring that Scrum Teams adhere to the Scrum values of courage, focus, commitment, respect and openness in delivering high quality solutions. Fosters an environment of continuous improvement / learning. * Facilitates Product Backlog Refinement including reviewing and updating backlog item definition and developing acceptance criteria and value statements, providing information to the team so they can establish technical feasibility and scope estimates, analyzing ways to split backlog items into smaller chunks of incremental value, helping to inform the enablers required to support new features and capabilities, and establishing their capacity allocation. * Builds customer and user insights into all stages of the Scrum planning and execution process, ensuring the continuous validation of Stories with Customers and business users. * Proactively reviews metrics, and stakeholder feedback for continuous improvement opportunities. * May collaborate with Product Managers, Senior Product Owners and other Product Owners, to ensure Stories align to value, goals and objectives of long term business vision. May perform additional duties as assigned. Reporting Relationship Typically, Manager or above Skills, Knowledge & Abilities * High learning agility, early adopter with developing level of impact / emerging strong track record * Ability to build relationships with the team and stakeholders * Willing to develop conflict resolutions skills * Ability to enact change quickly * Stand as an example to Agile team members by inspiring, encouraging and providing constructive feedback * Good leadership skill * Ability to work directly with Product Management, business stakeholders and technical/product teams * Some domain knowledge of solutions being developed Education & Experience * Bachelor's degree or equivalent work experience * Typically a minimum of 3-5 years as a Business Analyst, Project Manager or related role * Experience with insurance or finance based products * Successful track record with Agile methodologies * Applicable certifications preferred (e.g. SAFe PO/PM, CSPO or PSPO) #LI-AR1 #LI-Hybridchicago In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $54,000 to $103,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Implements change management projects including stakeholder management, leadership alignment, organizational development, and culture. Creates content and disseminates business communications to employees on multiple platforms. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: * Partners across the enterprise to design and deliver cross-functional change management solutions to improve business results. * Owns and leads large-scale, complex change initiatives impacting multiple Operations and Underwriting teams and/or other business areas. Triage new communication and training requests to determine if training, communication or change management intervention is required. * Utilizing the approved methodology, assesses stakeholders, impact, change drivers and barriers to change to determine risk and risk mitigation processes. Identifies and mitigates integration risks and issues. * Under minimal or no technical direction, drafts business communications on behalf of Operations Senior Leaders targeted at internal audiences and executive stakeholders. * Drafts, edits and ensures accurate distribution of brand-compliant announcements across functions. Demonstrates consistent use of brand templates, alignment to corporate guidelines and communication protocols and rules of engagement. * Collaborates with all levels of Operations Leaders, HR Business Partners, Corporate Communications and UWS/Field Operations Leaders to facilitate process for leaders to model and implement changes needed to support adoption or improve functional performance. * Designs and formalizes process and governance for Operations Service Delivery and Underwriting Change Management. * Measures change process and effectiveness of communication based on stakeholder feedback and surveys. Analyzes data and trends to determine business readiness and if solution had desired impact. Identify opportunities for improvement, communicate results to stakeholders and act on lessons learned. May perform additional duties as assigned. Reporting Relationship * Typically Director or above Skills, Knowledge & Abilities * Advanced expertise in change management and communication theories, principles, and best practices. * Experience successfully designing and leading change management activities. * Expert business acumen with ability to effectively develop and implement strategies that support business objectives for Underwriting and Operations. * Excellent writing and editing skills and ability to translate technical and/or complicated information into clear, concise messages that are appropriate for the targeted audience. * Solid project management, organization, and planning skills with the ability to manage multiple projects effectively in a fast-paced environment. * Strong interpersonal, communication and presentation skills. Ability to effectively interact with all levels of CNA's internal and external business partners. * Highly collaborative and comfortable navigating organizational dynamics. * Ability to exercise independent judgment and make critical business decisions effectively within scope of authority. * Solid knowledge of Microsoft Office applications especially Word, PowerPoint and Excel. Education & Experience * Bachelor's Degree in English, Journalism, Communications, Change Management, or related discipline; or equivalent work experience. Master's degree preferred. * Typically, 5 - 8 years communications and change management experience * Prosci Certification preferred. * Previous insurance industry experience required #LI-Hybrid #LI-DM1 In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, check out our Candidate Guide. Under general supervision, responsible for timely and accurate processing of loss submissions via phone and electronic methods such as internet, fax, and email. Analyzes and troubleshoots to resolve complex activities. JOB DESCRIPTION: Working hours for this role are 10AM to 6PM Eastern. Essential Duties & Responsibilities * Completes regulatory forms timely in accordance with regulations by evaluating claim information. Provides information to claim adjusting staff from regulatory websites. * Completes data or makes data corrections based on set requirements or procedures within claim file information utilizing multiple claim systems that support P&C Claim. * Performs various financial transactions such as paying bills, payment transfer, cashier processing, etc. utilizing set procedures and guidelines. * Collaborates with underwriting, insureds, claimants, providers, vendors or claim adjusters utilizing various methods to obtain and provide information related to claim support activities. * Completes form letters or documents based on procedures or set requirements. * May receive new claim notices, confirm coverage, and/or verify applicability of coverage to the claim. * Serves as Day to day resource for procedural or process questions. * Accountable for reviewing and reconciling reports for data or financial transactions related to claims. * May perform routine processing within designated authority on medical only claims, following jurisdictional parameters. * May complete special projects as necessary. Reporting Relationship Typically supervisor or above Skills, Knowledge and Abilities * Ability to navigate multiple system applications. * Knowledge of P&C insurance products and services. * Ability to produce high quality outcomes in a highly productive environment. * Ability to evaluate information within a claim file to execute upon various tasks. * Strong data entry skills and attention to detail. * Good verbal and written communication skills. * Good organizational and follow-up skills. * Good listening and customer service skills. * Ability to work independently. * Ability to make sound judgments based on available information. * Knowledge of Microsoft Office Suite and other business related software. Education and Experience * High school diploma, GED or equivalent experience. Some college preferred. * Typically a minimum of one to three years experience in office operations and one to two years experience in Property and Casualty line of business preferred. * Call center experience is also preferred #LI-AR1 #LI-Hybrid CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.