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Unit Manager jobs at The Travelers Companies

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  • Sr. Manager, Agribusiness Actuarial

    Travelers Insurance Company 4.4company rating

    Unit manager job at The Travelers Companies

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Actuarial, Data Analytics **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $120,400.00 - $198,700.00 **Target Openings** 1 **What Is the Opportunity?** Bring your actuarial talent from farm-to-table where insurance meets agriculture! This Sr. Manager position supports the Agribusiness Actuarial team. Key responsibilities include core actuarial functions such as Plan, Rate Adequacy, profitability reporting, and pricing-related business initiatives (i.e. ongoing CAT/weather management, developing benchmark model insights, etc.). The successful candidate will drive pricing-related analyses while developing business acumen and effective communication with technical and non-technical stakeholders. This role will collaborate closely with Underwriting leadership, Product Management, Finance, and other departments to provide analytical support for pricing and strategic initiatives. What Will You Do? Strategy: + Hold a lead role in strategic planning as well as manage the successful execution and completion of assigned strategic initiatives and projects. + Develop solutions to resolve challenges of an initiative. + Propose change and innovation in order to improve project team performance and timelines. + This position will often participate on cross-unit initiatives and may participate on Enterprise initiatives. Operational: + Independently perform actuarial and analytic analyses to solve business problems and apply judgment appropriately. + Drive day to day execution within unit. Support broad department initiatives. + Begin to promote efficiency across primary working group, balancing additional effort against incremental lift gained from work. + Begin to make decisions independently in accordance with department practices. + Begin to provide direction and review others' analytical work. + Begin to translate business requests into analytical solutions. + Provide support as necessary for initiatives across the Enterprise within the scope of influence. Communication: + Communicates analysis, project results, and other business initiatives on a regular basis to staff, peers, and business partners. + Communicates technical topics to non-technical audience with guidance from manager. + Actively participates and may lead group discussions. + Creates formal written communication such as memos or presentations with guidance. + Networks and collaborates on ideas and challenges. Talent: + Staff responsibilities may include direct management of 1 to 2 individual contributors or interns. + Acquisition, retention, and development of talent for assigned unit. + Execute and communicate talent development processes, including performance and personal development goals. + Talent assessment recommendations. + Performance management. + Mentor less experienced talent across the Enterprise. + Onboard new employees and interns in unit. + Support various training and skill development initiatives across assigned Segment and the Enterprise. + May provide support for recruiting efforts and candidate talent assessment efforts. + Perform other duties as assigned. What Will Our Ideal Candidate Have? + College degree in STEM related field. + Associate Actuarial Credential. + Strong PC skills (MS Office) and programming skills (eg. + SQL, SAS). + 5+ years of quantitative analysis experience. + Strong understanding of insurance products and industry. + Demonstrated ability in actuarial and quantitative analysis and statistical concepts. + Management experience. Leadership: + Take ownership of projects including initiating the project, drawing up the project plan, carrying out the action items and make recommendations. + Proficient in Leading Self, exhibiting decisiveness and self-awareness while also effectively managing ambiguity. + Initial development of Leading Others, including modeling the way for others and leading team projects. + Initial development of Leading the Business, including actively engaging in driving business results, broad thinking and promoting an Enterprise culture. Business Acumen: + Has an in-depth understanding and knowledge of a few key business drivers and disciplines such as: underwriting, products, reinsurance, distribution, sales, operations, risk control, claim, and financials. + Able to effectively utilize this business knowledge in developing analytic solutions. + Has a general perspective of certain areas of the industry and developing trends such as: technology, analytic methodology, products and performance of competitors. + Begins to be familiar with other key business drivers and discipline areas as well. Relationship Management: + Proactively build and own professional business relationships across the BI&AA community across the Enterprise. + Generate and solicit ideas, and build consensus with guidance. + Aware of potential conflict and addresses with limited guidance. + Begin to acknowledge accomplishments of others within your primary working group. + Set and manage expectations with business partners for small projects. Quantitative Analysis: + Evaluate and use appropriate data, tools and methods. + Independently perform and implement analytics. + May engage in technical/peer review. + Begin to design and able to contribute on more complex analytic work. + Begin to understand diverse perspectives to effectively accomplish business goals. What is a Must Have? + Bachelor's Degree or equivalent experience. + 3 years of experience in quantitative analysis. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $120.4k-198.7k yearly 6d ago
  • Technology Business Manager

    Oscar 4.6company rating

    New York, NY jobs

    Oscar is working with a key client based out of New York City! They are looking for a Technology Business Manager to join their team. As the Technology Business Manager, you will be expected to: Define and review regularly with stakeholders from business, IT and Finance the list of use cases for technology business management for chargeback, service pricing, IT Total Cost of Ownership, benchmarking, etc. Gather reports requirements from stakeholders in business, IT and Finance Translate use cases and report requirements into a working set of operational and financial models, metrics, dashboards, and management reports Identify and document all data sources, systems of records supporting the collection of data for analytics from systems of record and interpret data into information and share across multiple audiences Implement operational and financial models, metrics, dashboards, and management reports in Apptio Operationalize data collection and reporting monthly by loading, validating, and reviewing reports on a timely basis with business, IT and Finance stakeholders Provide analytics for ad hoc IT strategic initiatives (sourcing strategy, cloud computing strategy, migration projects, application rationalization, etc) Preferred Skills/Experience: Bachelors-level degree in Finance and Accounting or a related field 3+ years experience in IT Finance or a TBM-related role Strong working knowledge and hands-on experience with IBM Apptio. Strong skills in MS Excel and PowerBI. Experience in Technology Accounting, GAAP accounting, strategy advisory, FinOps, IT management consulting or IT Data Analytics Ability to work with minimal supervision efficiently and effectively with multiple levels of management and staff across the organization, particularly within the Technology and Finance organizations Knowledge of IT services and financial management processes and best practices such as budgeting, cost allocations for chargeback, benchmarking, service costing and service pricing. Recap: Location: New York City, NY (Hybrid) Type: Long term Contract to Hire W2 Rate: $68/hr - $78/hr dependent on relevant experience If you think you're a good fit for the role, we'd love to hear from you!
    $68-78 hourly 5d ago
  • Syndicated Bank Loan Operations Manager - Hybrid

    Symetra Financial 4.6company rating

    Farmington, CT jobs

    Symetra has an exciting opportunity to join our team as a Syndicated Bank Loan Operations Manager! About the Role The Bank Loan Operations Manager will oversee and manage the operational lifecycle of syndicated loan investments. This role is critical in ensuring accurate and timely trade settlement, cash flow processing, and data integrity within our loan investment portfolios and will work closely with front office bank loan team to ensure proper treatment of more complex transactions and portfolio holdings. The ideal candidate will have deep knowledge of syndicated bank loans, a strong understanding of loan agency and custody platforms, and a proven ability to manage operations teams and processes in a fast-paced investment environment. This is a remote role with required travel to the Farmington office a several times per month. Company Overview Symetra Investment Management ("SIM") is a SEC-registered investment advisory firm with approximately $78 billion in assets under management as of March 31, 2025. Symetra Financial Corporation ("SFC"), a diversified financial services company with $68.4 billion in assets as of December 31, 2024, headquartered in Bellevue, Washington is the sole shareholder of SIM. SFC is also the holding company of Symetra Life Insurance Company ("Symetra Life"), which was founded in 1957, and has insurer financial strength ratings of 'A' by A.M. Best and Standard & Poor's and 'A1' by Moody's. Symetra Life is among the top 40 largest life insurance companies in the United States (based on statutory admitted assets as of December 31, 2024) and has approximately 2.3 million customers and over 2,600 employees nationwide. SFC is a wholly owned subsidiary of Sumitomo Life Insurance Company, a mutual life insurance company with head offices in Osaka and Tokyo, Japan. Founded in 1907, Sumitomo is one of the largest life insurance companies in Japan with $319 billion of assets as of March 31, 2024. SIM currently has recently begun marketing its investment management services to third-party institutional investors. What you will do * Loan closing: Oversee the day-to-day operations of loan closing, a process which includes review of trade details, signing of loan documentation, AML/KYC, movement of wires to fund bank loan trades and much more. * Daily processing and Workflows: Ensure bank loan activity (e.g. paydowns, rollovers, interest payments, etc.) is processed accurately and timely in various systems. Ensure the team is processing based on best practices and workflows designed to create the most accurate performance, compliance, accounting and reporting results. Look for opportunities to automate processes and controls where appropriate. * Reconciliations and Controls: Oversee and participate in the daily review and reconciliation of loan positions and transactions between the Trade Order Management System, agent banks and downstream systems to confirm completeness that all activity was recorded. Responsible for timely resolution of any issues identified. Additionally, be responsible for understanding the controls in place related to performance, valuation and data quality, and ensuring they are followed. * Client relations: As a Registered Investment Advisor, SIM invests on behalf of institutional clients that require detailed information about their investments. Responsible for providing the information timely and accurately, and maintaining good relationships with clients. Participate in prospective clients' due diligence process, including questionnaires and in-person meetings. * Management: Provide guidance, training and hands-on leadership to a small team. In conjunction with management, develop pathways for career and skills advancement. Collaborate with other teams within SIM and senior management to ensure goals are aligned and to share knowledge. Stay current with market practices, regulatory changes, and industry standards affecting loan operations. Why work at Symetra "Symetra is a great company to work for. The culture is amazing. You will feel like home at Symetra." - Dina O., Plan Specialist "I started my Symetra journey through a temp role in Agency Services. I appreciated the flexibility of remote work and the opportunity to learn new areas of the business. Leadership valued my ideas and gave me a chance to contribute and grow, which led to a full-time position. I've been able to join ERGs, expand my network, and continue learning on a range of topics. I stay because of the culture-Symetra truly invests in its people, promotes diversity and inclusion, and offers great resources to support both career development and work-life balance." - Carena M.R.., Unit Manager What we offer you We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home. * Flexible full-time or hybrid telecommuting arrangements * Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6% * Paid time away including vacation and sick time, flex days and ten paid holidays * Give back to your community and double your impact through our company matching * Want more details? Check out our Symetra Benefits Overview Compensation Salary Range: $103,300 - $172,200 plus eligibility for annual bonus programs Who you are * Bachelor's degree in Finance, Accounting, Economics or equivalent work experience. * At least eight years working with bank loans from an operational perspective, with at least three years in a people manager or team lead role. * Strong leadership skills. * Excellent written and verbal communication skills. * Attention to detail while being analytically oriented. * Ability to multitask and work both independently as well as in a team environment. * Continuously exhibits a high level of motivation and initiative. * Results-focused. * Versatility and flexibility to work extra hours as needed to assist with coverage of other team members and support business needs, including projects. * Knowledge of the bank loan trade lifecycle and/or experience supporting a trading business. * Technical knowledge of all broadly syndicated loan processes and current best practices and regulations. * Track record of leading system implementations, automation and operational process improvements. * Ability to improve processes and create efficiencies utilizing technology. * Experience with LSTA standard documentation, knowledge of the LSTA Standard Terms and Conditions. * Familiarity with syndicated loans and other investments. * Familiarity with loan-based software. * Advanced Excel skills including VBA and automation. * Experience with data visualization tools such as PowerBI (including Power Query) * Ability to query databases e.g., SQL queries preferred. * Ability to map operational workflows using tools such as Visio, Lucid Chart or Miro preferred. * Demonstrated interest and ability to use AI tools preferred. * Programming languages such as Python etc. * High school diploma required. Please review Symetra's Remote Network Minimum Requirements: As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection: * Minimum Internet Speed: 100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband." * Internet Type: Fiber, Cable (e.g., Comcast, Spectrum), or DSL. * Not Permissible: Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up. When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above. Identity Verification Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. Failure to comply with verification procedures may result in: * Disqualification from the recruitment process * Withdrawal of a job offer * Termination of employment and other criminal and/or civil remedies, if fraud is discovered We empower inclusion At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspectives, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts Here. Creating a world where more people have access to financial freedom Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products-and operate our company-to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit: ************************************ Work Authorization Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. #LI-BV1 #LI-Remote
    $103.3k-172.2k yearly 60d+ ago
  • Nurse Unit Manager

    American Senior Communities 4.3company rating

    Bedford, IN jobs

    Westview Nursing & Rehab is now hiring a Unit Manager RN or LPN! The Unit Manager assumes responsibility and accountability for the nursing care of all residents on the assigned unit. The Unit Manager supervises licensed nurses and other nursing personnel in the delivery of care. Manages unit in accordance with company philosophy, standards of professional nursing practices, and all federal and state laws and regulations. Skills Needed: * Supportive Presence: Create a comforting and engaging atmosphere for our residents. * Leadership: Management experience or willingness and desire to learn proper approaches to managing staff. Passion for teaching, leading and mentoring staff. * Detail Oriented: Ability to use clinical knowledge to exceed the needs of the residents, resident families and staff. * Collaboration: Promote communication and interdisciplinary approaches to resident care. Requirements: * Graduate of an accredited school of nursing. * Indiana RN or LPN license or ability to obtain an Indiana license. * Demonstrates C.A.R.E. values to our residents, family members, customers and staff. Compassion, Accountability, Relationships and Excellence Benefits and perks include: * Competitive Compensation: Access your earnings before payday. Take advantage of lucrative employee referral bonus programs, 401(k), FSA program, free life insurance, PTO exchange for pay programs and more. * Health & Wellness: Medical coverage as low as $25, vision and dental insurance. Employee Assistance Program to help manage personal or work-related issues, as well as Workforce Chaplains to provide support in the workplace and Personalized Wellness Coaching. * Life in Balance: Holiday pay and PTO with opportunities to earn additional PTO. Employee Discount Programs that allow you to save on travel, retail, entertainment, food and much more. * Career Growth: Access to preceptors and mentorship programs, clinical and leadership development pathways, education partnerships with colleges and universities across the state like Ivy Tech and Purdue Global, financial assistance for continuing education, company sponsored scholarship programs, and tuition reimbursement. * Team Culture: C.A.R.E. Values: Compassion, Accountability, Relationships and Excellence carrying a legacy for improving the lives of Seniors across Indiana. Celebrate the hard work you and your team put in each day through employee recognition events and monthly and annual awards. * Full-Time and Part-Time Benefits may vary, terms and conditions apply About American Senior Communities Compassion, Accountability, Relationships and Excellence are the core values for American Senior Communities. These words not only form an acronym for C.A.R.E., but they are also our guiding principles and create the framework for all our relationships with customers, team members and community at large. American Senior Communities has proudly served our customers since the year 2000, with a long history of excellent outcomes. Team members within each of our 100+ American Senior Communities take great pride in our Hoosier hospitality roots, and it is ingrained in everything we do. As leaders in senior care, we are not just doing a job but following a calling.
    $59k-81k yearly est. 38d ago
  • Select Business Unit Account Manager

    Marsh McLennan 4.9company rating

    Clearwater, FL jobs

    Company:Marsh McLennan AgencyDescription: Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Select Business Unit Account Manager at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Select Business Unit Account Manager, you'll be responsible for client retention and service by providing professional insurance advice and consultation services. Responsible for reviewing individual client insurance program(s) and proposing additional coverages & limits for client consideration. Accountable for managing a book of business with clients that average up to $15,000.00 in revenue. Perform various service functions on assigned accounts that include but are not limited to: Prepare new & renewal policies. Prepare applications & submissions; loss run reports. Responsible for managing client renewal process within defined guidelines. Responsible for ensuring certificate templates are accurate & up to date. Issue binders, endorsements, auto ID cards & schedules of insurance. Maintain client records in Sagitta & ImageRight systems. Thorough knowledge of business insurance policy contracts/coverages and processes for multiple insurance carriers. Develop a comprehensive network within & outside of the company to assist with decision making. Be available to mentor less experienced agency employees. Our future colleague. We'd love to meet you if your professional track record includes these skills: Current Florida 2-20 License Two years commercial insurance related experience and/or training. Possess skills necessary to communicate with clients, carriers and prospects concerning commercial lines of coverage. Intermediate knowledge of Microsoft Outlook, Excel and Word. Ability to maintain and organize electronic files on the company document management system. Ability to exercise independent judgment & sound problem solving skills. Effective analytical skills and ability to manage multiple tasks. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Hybrid work Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out our website or flip through recruiting brochure. Follow us on social media to meet our colleagues and see what makes us tick: Instagram Facebook X LinkedIn Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMABI #MMABOU #LI-Onsite
    $87k-142k yearly est. Auto-Apply 27d ago
  • Unit Manager

    Lockton 4.5company rating

    Overland Park, KS jobs

    Lockton Affinity, in Overland Park, KS is searching for a Unit Manager to join our team. The Unit Manager is a senior position and responsible for overall performance and growth of assigned programs. Responsible for achieving budgeted revenue goals for all assigned programs while maintaining strong client, carrier, and associate relationships. Closely work with key clients throughout the year and be a primary stakeholder in the overall program. Participate as needed with new business opportunities and other ventures. The Unit Manager works closely with the Producers and across all departments at Lockton Affinity. YOUR RESPONSIBILITIES * Develops the annual revenue budget for assigned programs. * Establishes and executes annual strategic plan for designated programs. * Maximizes all potential revenue from existing programs. * Develop, review and approve the annual marketing and service plans for each assigned program to achieve revenue goal. * Monitor and report on revenue results on a monthly basis with recommendations as needed or appropriate. * Responsible for developing and maintaining relationships with association, franchisor, or other sponsor contacts, providing technical advice and strategy on program insurance issues. * Builds, expands and solidifies relationships with new and existing clients at all levels within the company and leads appropriate resources to address the client's needs. * Understands the overall business, operations and needs of the client. * Become the subject matter expert with respect to competition and industry trends. * Collaborate, negotiate, and clearly communicate with colleagues across all levels of the business. * Anticipates or responds in a timely manner to the requests and needs of the client, producer, and other associates. * Protects the confidentiality of client information. * Ability to build strong, dependable relationships with internal associates & external partners. * Communicates in a positive manner to contribute to a professional, cohesive, and dynamic work environment and leads program meetings as needed. * Makes positive contribution to customer satisfaction and constantly strives to improve service to customer via the marketing, sales, underwriting, accounting, claims and client service processes. * Ability to travel by aircraft, automobile, etc. and stay overnight for client meetings, conventions and other business-related events. * Prepares internal and external written correspondence, reports, and analyses as needed. Ability to handle professional sales and marketing presentations at client locations and at industry functions. * Makes timely insurance presentations to clients and knows when to involve producer and others on same. COMPETENCIES * Time Management and Organization: Uses a range of skills, tools, and techniques to manage time when accomplishing specific tasks, projects and goals; this includes planning, allocating, setting goals, delegation, analysis of time spent, monitoring, organizing, scheduling, and prioritizing. * Professionalism: Conducts oneself in a polite and respectful manner and demonstrates good judgment when dealing with internal and external clients. * Client Focus: Practices Lockton's motto, "We Live Service," while serving Clients' needs, nurturing effective Client relationships, and contributing to the overall success and satisfaction of Lockton Affinity. * Reliability: Completes tasks and job functions on time, while meeting or exceeding expectations; carries a trusted reputation for dependability, honesty, consistency, and commitment. * Communication: Expresses ideas clearly, listens effectively, shares information appropriately, demonstrates interpersonal skills, and resolves conflict as needed. * Industry Knowledge: Stays current on issues impacting the industry by maintaining expertise in a functional area.
    $63k-86k yearly est. 60d+ ago
  • Operations Manager

    CPS Insurance Services 3.2company rating

    Phoenix, AZ jobs

    The Operations Manager plays a critical role in overseeing the daily operations of the organization, ensuring that processes run smoothly and efficiently. This position requires a strategic thinker with strong leadership capabilities who can manage teams effectively while driving business growth and operational excellence. The ideal candidate will be responsible for implementing process improvements, managing projects, and contributing to the overall success of the organization. A requirement of at least 5 years of experience is preferred. Duties - Lead and supervise operational teams to achieve performance goals and enhance productivity. - Develop and implement strategic plans to improve operational efficiency and effectiveness. - Oversee project management initiatives to ensure timely completion and adherence to quality standards. - Analyze profit and loss statements to identify areas for improvement and drive profitability. - Foster a culture of continuous improvement by identifying opportunities for process enhancements. - Collaborate with other leadership to help cultivate and development teams. - Ensure compliance with company policies Skills - Strong leadership skills with the ability to motivate and manage diverse teams. - Proven experience in supervising staff and managing day-to-day operations. - Excellent project management skills, with a focus on delivering results on time and within scope. - Demonstrated ability in process improvement methodologies to enhance operational workflows. - Knowledge of sales strategies and business development practices that drive growth. - Proficiency in analyzing financial data, including profit loss statements, to inform decision-making. - Strategic planning capabilities that align operational objectives with organizational goals. - Strong communication skills, both verbal and written, for effective collaboration across departments. Qualifications Bachelor's degree in Operations Management, Business Administration, or a related field Minimum of 3 years of experience in operations management or a related role Proven track record of successfully managing large-scale projects Strong leadership and communication skills Ability to work collaboratively with cross-functional teams Knowledge of project management software and tools Experience in budgeting and financial management This Operations Manager position is ideal for individuals who are passionate about driving operational success while leading teams toward achieving common goals. You will work Remotely and have full sponsor on company visits twice a week. If you possess the necessary skills and experience, we encourage you to apply.
    $62k-92k yearly est. 60d+ ago
  • Manager, GWAM Operational Resilience

    John Hancock 4.4company rating

    Boston, MA jobs

    In today's rapidly evolving financial services landscape, operational resilience is paramount. It encompasses the ability of an organization to anticipate, prepare for, respond to, and adapt to incremental change and sudden disruptions. As financial institutions face increasing threats from cyber incidents, natural disasters, and regulatory changes, maintaining operational resilience is crucial to safeguarding critical operations and ensuring business continuity. We seek an experienced manager to assist in the business continuity management (BCM) and resilience of GWAM's critical processes, ensuring Manulife meets its service commitments to customers and regulators. This role involves executing on strategies to protect essential services and operations. By managing risk and fostering preparedness, this manager will ensure our business segment thrives during challenges and maintains customer, stakeholder, and regulator trust. Position Responsibilities: Vision and Strategy Executing a BCM and operational resilience strategy for GWAM to meet resilience objectives set by enterprise standard and regulator requirements. Assist in leading and inspiring multidisciplinary operational resilience and BCM professionals to drive resilience outcome. Assist in continuously assessing and refining BCM, operational resilience strategies and execution approach through rigorous analysis and feedback, leveraging metrics and insights from execution to make informed improvements. Manage relationship with cross-functional stakeholders to address issues, develop strategy, advocate for change, and implement solutions. Will manage a team of analysts. Critical Operations Identification, Assessment, and Improvements Assist in establishing, execution and management of GWAM's operational resilience governance model and deliverables. Identify GWAM's critical operations leveraging the enterprise approach. Assist in continuously monitoring internal and external factors to re-evaluate inventory of critical operations and associated actions required. Participate in analysis of critical operations including defining scope of critical operations, impact tolerance, end-to-end mapping of assets required for running of critical operations (people, location, technology, process, 3rd party), identify material points of failure, develop action plans to remediate vulnerabilities, and test readiness of critical operations through severe but plausible scenarios. Partner with critical operations owners, Operational Resilience Office, and enable programs (TPRM, Disaster Recovery, etc) to align, execute, and monitor progress on remediation actions. Assist in developing, tracking, and monitoring KPIs and KRIs on GWAM's operational resilience progress and posture. Maintain Robust Business Continuity Plan Assist in leading and managing a team to develop and maintain GWAM's business continuity plans (BCP), improving completeness and quality of BCP for critical and non-critical processes. Facilitate and lead regular testing and simulation exercises to ensure the effectiveness and efficiency of BCPs. Ensure BCPs are reflective of critical operations considerations, where applicable, including impact tolerance and material points of failure. Ensure Exit Plans for Critical Third Parties are Maintained and Tested Assist in leading and managing the validation of critical third parties for GWAM as part of critical operations analysis. Partner with third party relationship owners to develop and maintain exit plans for critical third parties. Conduct simulation exercise to ensure the feasibility and effectiveness of exit plans. Required Qualifications: Bachelor's degree in business administration, strategy, operations management, or a related field. Master's degree preferred. 3-5+ years of experience in Wealth and Asset Management, with 2+ years in Operations management role. Prior experience in global role preferred. Proven track record in delivering complex, cross-functional, and time sensitive programs that meets business goals and regulatory expectations. Strong leadership, communication, and interpersonal skills, with the ability to inspire, motivate, and mentor a diverse and distributed team. Experience with leading high performing teams including coaching and developing people. Strong understanding of financial services' regulations and ability to partner with internal stakeholders, including Compliance and Risk functions. Strong knowledge of discipline of operational resilience and business continuity risk management. Experience with executing risk & control self assessments, simulation/scenario testing, process mapping, creating action plans, and identifying opportunities and risks within a business process. Diligent in maintaining project plans, adhering to a timeline, escalating appropriately and documenting outcomes for reporting to senior stakeholders Knowledge of risk management principles, best practices, and tools. Bilingualism (English and French) is a strong asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec. When you join our team: We'll empower you to learn and grow the career you want. We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we'll support you in shaping the future you want to see #LI-JH #LI-WAM About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit ************************************************* Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact ************************. Referenced Salary Location USA, Massachusetts, Boston, 200 Berkeley Street Working Arrangement Hybrid Salary range is expected to be between $86,250.00 CAD - $155,250.00 CAD If you are applying for this role outside of the primary location, please contact ************************ for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify Company: John Hancock Life Insurance Company (U.S.A.)
    $86.3k-155.3k yearly Auto-Apply 15d ago
  • Operations Manager

    One Insurance Services LLC 3.8company rating

    Miami, FL jobs

    Job Description Job Title: Operations & Carrier Relations Manager Company: One Insurance Services The Manager of Operations and Carrier Relations at One Insurance Services is responsible for overseeing agency operations and maintaining strong relationships with insurance carriers to enhance data integration. A key focus of this role is managing, implementing, and ensuring the accuracy and efficiency of carrier downloads into AMS360 while maintaining compliance. This role will also take over the RoboForm and carrier credentials workflow, ensuring secure and efficient management of login credentials and system access for carrier portals. The ideal candidate has experience with AMS360, carrier data integration, and operational process improvement. Key Responsibilities: AMS360 Management & Carrier Integrations Manage integration of carrier downloads into AMS360, ensuring proper data mapping, reconciliation, and functionality. Build and maintain relationships with insurance carriers to facilitate seamless data transfers and troubleshoot integration issues. Collaborate with AMS360 support teams and vendors to resolve system challenges and enhance efficiency. Develop and implement best practices for AMS360 usage, ensuring staff training and effective utilization. Monitor carrier downloads, system updates, and automation tools to improve data accuracy and workflow efficiency. Operations, Compliance & Credential Management Oversee daily agency operations to ensure efficiency and compliance with industry regulations. Ensure adherence to insurance data security protocols and regulatory requirements related to carrier integrations. Optimize workflows within AMS360, eliminating inefficiencies and improving service delivery. Track KPIs and generate AMS360 reports to assess agency performance and identify growth opportunities. Take over the RoboForm and carrier credentials workflow, managing secure storage, organization, and access. Technology & Implementation Manage AMS360 system upgrades, process automation, and new functionality implementation. Identify and implement efficiency improvements, such as API integrations and automated workflows. Act as the primary liaison between the agency, carriers, AMS360 providers, and IT teams. Oversee data migration, system customizations, and employee training on AMS360 best practices. Financial & Performance Oversight Collaborate with leadership on budgets and financial strategies related to AMS360 and carrier integrations. Analyze operational data and carrier reports to identify cost-saving opportunities and process improvements. Optimize vendor relationships and technology investments to maximize ROI. Qualifications & Skills: Bachelor's degree in Business Administration, Insurance, Information Systems, or related field. 5+ years of experience in insurance agency operations, AMS360 management, and carrier relations. Strong expertise in AMS360, including downloads, reporting, system customization, and automation. Technical knowledge of carrier data feeds, reconciliation processes, and compliance requirements. Experience in process improvement, workflow optimization, and technology implementation. Excellent leadership, analytical, and problem-solving skills. Ability to collaborate with IT, vendors, carriers, and internal teams to drive operational efficiency. What We Offer: At One Insurance Services, we invest in our employees and their future. Our entrepreneurial culture encourages open communication and teamwork, empowering everyone to make the best decisions for clients and the organization. Benefits include: Flexible in-office, hybrid, or remote work options Competitive salary and benefits package: medical, dental, vision, life, and short-term disability insurance 401(k) with matching contributions PTO package including holidays and personal time off Bonus opportunities Great work/life balance Equal Employment Opportunity (EEO) Statement: One Insurance Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected characteristic as defined by federal, state, or local laws. If you're ready to take on this exciting leadership role, apply today!
    $47k-69k yearly est. 11d ago
  • Operations Manager

    Tenco Services 3.2company rating

    Richmond, VA jobs

    Old Dominion Brush Company LLC (ODB) is accepting applications to fill the position of Operations Manager in the department of Manufacturing Administration in Richmond, Virginia. The successful incumbent in this position will direct day-to-day operations of manufacturing activities, including production management and schedules, materials management, shipping/receiving, machine utilization, quality standards, overall plant capacity, material requirements planning, cost containment, and Lean Manufacturing. They will maintain responsibility for manufacturing and shipping quality of whole goods and parts according to the production schedule. They will develop a strategic plan to achieve productivity and efficiency goals and objectives, and will maintain safety of operations, maintenance of equipment and facilities and staffing requirements. The Operations Manager will perform the following duties personally or through their direct report leaders. Why ODB? The ODB (Old Dominion Brush) Company LLC has been manufacturing municipal products since 1910. ODB has been in the street sweeper brush and leaf and debris collection equipment business for 115 years with the knowledge and experience that is second to none. Using our 200,000 square foot state-of-the-art manufacturing facility and high volume purchasing, ODB offers the highest quality leaf and debris collections systems, street sweeper brushes, brooms, and replacement parts at competitive prices. Our Parent Company is the Alamo Group out of Seguin, TX. ODB offers competitive pay and a wide range of employee benefits including: Military-Friendly Employer - V3 Certified Safety is #1 culture Medical, Dental, and Vision Coverage on Day 1 of employment 401(k) Retirement Savings Program with a Company Match upon hire Profit Sharing Paid Vacation, Sick Leave, and Holidays Company Paid Short and Long-Term Disability Programs Wellness Programs 2 Employee Assistance Programs Training and Development Programs (Learning & Development Academy) Employee Tuition Reimbursement and Dependent Scholarship Programs Employee Referral Program And much more! EOE/M/F/D/V If interested in this exciting opportunity, please apply directly to the ODB job site: Careers - Old Dominion Brush Company (odbco.com)
    $71k-119k yearly est. 1d ago
  • Registered Nurse (RN) Unit Manager

    40 Martin Street Operator 4.6company rating

    Melrose, MA jobs

    Direct the day-to-day functions of the Nursing Unit in accordance with current federal, state and local standards governing long-term care facilities, and as may be directed by the Director or Assistant Director of Nursing Services, to ensure that the highest degree of quality care can be provided to the residents at all times. Functions: Administrative Functions Duties: To direct the day-to-day functions of the Nursing Unit, its programs and activities; participate in developing, maintaining and periodically updating written nursing policies, procedures, reference materials, manuals, objectives and philosophies; assist in developing and implementing methods for coordinating nursing services with other resident services; implement plans of action to correct deficiencies; complete medical forms, reports, evaluations, studies, charts, etc.; ensure that all nursing services personnel are performing their respective duties; participate in developing, implementing and maintaining a quality assurance program; assist in planning, developing, implementing and maintaining resident discharge procedures and plans; assist in developing and implementing a nursing services organization structure; participate in surveys and inspections by government agencies; and, make reports and recommendations to the Director of Nursing Services and Administrator concerning operations of the department. Coordinate all care delivered on a unit for twenty-four-hour period, seven days a week. Assure all new staff to unit receive appropriate orientation job as per job description. Assess all staff ability to perform their job tasks by resident care rounding, paperwork (e.g., flowsheet, nurses notes, etc.), staff evaluation process, etc.; provide in-service to nursing staff, as needed. Assure the appropriate transcription of physician orders (per policy) and provide follow through (e.g., call pharmacy for new medications, x-ray, etc.) Assure that the physician has been alerted to changes in resident's condition, lab work, etc. and obtain orders as indicated. Assure appropriate initiation and completion of minimum data set and care planning process, audit of patient charts (progress notes). Responsible for completion of indicator log manuals. Responsible for the provision of CNA and Charge/Staff Nurse assignments for all three tours. (Assignment sheets to include resident care instructions, meals, and break assignments, special duty assignments, etc.) Is a member of the resident interdisciplinary care planning committee Nursing Care Functions Duties: Inform personnel of new admissions, ensure rooms are ready, greet new admissions and escort to rooms; schedule daily rounds and monitor residents' treatment and medications to ensure residents are receiving proper care; review nurses' notes to ensure proper documentation is maintained relating to residents' treatment, medications and conditions; ensure proper recordkeeping by physicians; report problem areas to the Director of Nursing Services and assist in developing and implementing corrective actions; and, provide direct nursing care as necessary. Duties: Assist and participate in developing for each resident a preliminary and comprehensive assessment and written care plan that identifies the nursing and medical problems and/or needs of the resident and the goals to be accomplished for each problem and/or need identified; encourage residents and their families to participate in the development and review of care plans; ensure that all nursing services personnel are aware of the care plan and that care plans are used in providing daily nursing services to the resident; review nurses' notes and monitor residents to determine if the care plans are being followed and if each residents' needs are being met; and participate in assessing, reviewing and revising care plans as required. Personnel Functions Duties: Assist in recruiting, interviewing, hiring, counseling, evaluating, disciplining and terminating nursing services personnel; document and coordinate personnel actions with Director of Nursing or Administrator; assist in scheduling department work hours; delegate administrative authority, responsibility and accountability to nursing services supervisory personnel as deemed necessary to perform assigned duties; ensure that all nursing services personnel have valid and current licenses and are performing duties in accordance with acceptable nursing standards; interpret the department's policies and procedures to personnel, complaints and grievances and ensure that all personnel are treated consistent with policies and applicable laws. Staff Development Functions Duties: Participate in developing, planning, implementing, conducting and scheduling orientation, training and in-service educational activities for nursing services personnel; assist other departments with developing, implementing and coordinating training programs that relate to nursing services; maintain professional competence, as well as current licenses, through participation in continuing education programs, seminars and training programs; provide leadership and encourage nursing services supervisory personnel to attend and participate in outside training programs; and, assist in ensuring that all nursing services personnel attend and participate in Hazardous Communication and Universal Precautions training programs prior to reporting for work assignments. Resident's Rights Functions Duties: Maintain resident confidentiality and privacy; treat residents with kindness, dignity and respect; know and comply with and ensure that all nursing services personnel know and comply with Resident's Rights rules; monitor nursing services to ensure that resident's needs and rights are met; and, review, promptly report to the Administrator and maintain written records of all resident complaints and grievances. Committee Functions Duties: In the absence of the Director of Nursing Services and as directed, attend and participate in various committees and meetings of the facility; participate in the development, maintenance, implementation and updating of policies and procedures for the storage, administration and control of medications and supplies; and, evaluate and implement recommendations pertaining to nursing services. Safety and Sanitation Functions Duties: Assist in developing, implementing and maintaining safety standards, written aseptic and isolation techniques, programs for monitoring communicable and/or infectious diseases among residents and personnel, and procedures for reporting hazardous conditions or equipment; ensure that nursing services personnel follow established infection control procedures when isolation precautions become necessary; ensure that nursing services personnel understand and follow departmental policies and procedures, Universal Precautions, established safety rules, and fire and disaster procedures; and, ensure cleanliness of nursing services work areas, stations, preparation rooms, treatment areas and resident care rooms. Inventory Functions Duties: Recommend to the Director of Nursing Services and Administrator the equipment and supply needs of the Nursing Services Department; assist in developing and monitoring adequate and cost effective inventory control procedures; make periodic inspections of supplies and equipment to ensure that adequate levels are maintained and that equipment is available and working properly; develop and implement procedures to ensure that trained and authorized personnel operate nursing services equipment in a safe manner; and, assist in preparing and planning the Nursing Services Department's budget for equipment, supplies and labor and submit to the Director of Nursing Services and Administrator. Qualifications: Must be a Registered Nurse of Licensed Practical Nurse in good standing and currently licensed by the state of in training to satisfactorily complete the requirements to become a Registered Nurse; Must show ability to read and write in a legible and understandable manner; Must speak and understand English; Previous experience in a hospital, long-term care facility, or other healthcare related facility; Must be knowledgeable of general, rehabilitative and restorative nursing and medical practices and procedures and laws, regulations and guidelines governing long-term care; Positive attitude toward the elderly. Knowledge and Skills: Physical and Sensory Requirements (With or Without the Aid of Mechanical Devices): Ability to read and write in English, ability to communicate with residents, families, personnel, and support agencies and ability to remain calm under stress. E 1 2 3 4 5 6 Physical and Sensory Requirements (With or Without the Aid of mechanical Devices): Bending, lifting, grasping, fine hand coordination, ability to communicate with residents and personnel, ability to distinguish smells, tastes and temperatures, ability to head and respond to pages ability to read and write in English and ability to remain calm under stress. E 1 2 4 5 6 Physical and Sensory Requirements (With or Without the Aid of Mechanical Devices): Walking, grasping, fine hand coordination, ability to read and write and ability to distinguish smells. Required Responsibilities: Successful demonstration of work standards, quality work product, productivity, and job knowledge are standard expectations for all company employees. Core Competencies: Caring/Compassion Accountability Dependability Adaptability/Flexibility Effective Communication Confidentiality Team Player Dedication
    $76k-104k yearly est. 8d ago
  • People Operations Manager

    On Lok 4.1company rating

    San Francisco, CA jobs

    On Lok Dedicated to The Care of Elders: On Lok is a not-for-profit organization founded in the early 1970s by a group of citizens concerned about the plight of elders and the lack of long term options in the community. On Lok serves as the administrative arm of a group of five affiliated non-profit organizations. Its functions include research and development, human resources, fundraising and management information systems. We understand the importance of a system that works together. Your expertise, drive and passion can help us carry out our mission to improve lives and advance healthcare. Join our team of leaders to begin a rewarding career! POSITION SUMMARY: The People Operations Manager (POM) manages the People Operations team, which includes Coordinators and Generalists. Responsible for the day-to-day HR support of the organization. Works closely with all areas of the People Department to ensure a high level of customer service and efficient operations. Responsible for planning and implementation of quarterly and annual cycles/programs (focal and merit, recognition, health screening, etc.). Ensures collaborative and interwoven partnerships to support open enrollment, wage and hour compliance, government reporting, security, safety, payroll, and other appropriate work. Develops relationships across the organization that are grounded in trust and authenticity. Ensures equitable application of policies and helps improve policies and processes to support On Lok and its employees. Creates an environment where employees receive a high level of customer service and respect, helping them feel heard, appreciated, and stay engaged. Stays informed of new legislation and changing requirements. Serves as the People Generalist of the People Department and a key point of contact for directors and senior leaders; provides coaching and mentoring to the team as well as leaders across the organization. Champions the organization's core values and strategic commitment to attract, retain, advance, and supports a broadly diverse workforce of the highest level of excellence that thrives in an inclusive, equitable, and just workplace culture. DUTIES / RESPONSIBILITIES: General Responsibilities Effectively supports the full employee lifecycle, including onboarding, engagement, retention, development and exit processes. Ensures adherence to policies, regulations and employment laws and makes or recommends improvements to reduce risks while maintaining a positive employee centric culture. Streamlines processes to improve productivity. Works independently to meeting assigned objectives while adhering to approved budgets. Leads change efforts and various People (Employee) Relations activities. Identifies root causes and recommends effective and holistic solutions. Oversees the effective maintenance and updates of employee documentation, including employee data files and reports, policies and procedures, the Employee Handbook, and audit readiness activities. Staff Leadership & Management Creates a strong customer service culture within the People Department. Supports and trains the staff and organization in identifying trends, addressing simple to complex and sensitive matters/situations. This is inclusive of reasonable accommodation, validation and investigation of allegations, gross misconduct, policy violations, or separations, workers' compensation claims, health screening requirements and return to work accommodations, and various protocols. Provides guidance to staff on navigating challenging interpersonal dynamics, facilitation of complaint resolution, including investigations. Partnerships with Cross-Functional Teams Guides supervisors/leaders on effective management of employee performance, i.e., coaching, ongoing and timely feedback, career growth, progressive discipline activities and performance improvement plans. Coaches supervisors/leaders on team dynamics to build and grow successful inclusive teams, identify and motivate high performers, and navigate difficult conversations. Provides guidance to ensure compliance with internal policies and practices as well as employment laws and regulations. Partners with Talent Management and staff to support workforce planning, recruitment, benefits and compensation programs, engagement and education. Supports the implementation and execution of training and employee retention strategies, including developing staff and facilitating training programs that is designed to reinforce On Lok's culture. Works closely with the Internal Communications for organization-wide announcements. Collaborates with Security/Safety on preventing workplace violence, development of proactive safety programs, and responses to accidents or worker's compensation reports. Partners with Legal and Compliance on policies, employee relations, employee handbook, work ethics and appeal situations; recommends best practices. Supports the Payroll Department to ensure compliance with wage and hour regulations, train and guide supervisors on time and attendance administration and help ensure the lowest possible legal and financial risk exposures. Supports the Director, People Operations with committee activities; prepares reports and materials, and attends various internal Committees. Other Responsibilities Handles escalated matters; attends and participates in employee disciplinary meetings, separations, and investigations. Understands trends, best practices, and regulatory changes that could impact the organization. Performs duties as assigned with tact, discretion and in accordance with confidentiality requirements. Leads special projects as assigned. QUALIFICATIONS (knowledge, skills, abilities): Associate's Degree in Human Resources or business-related field or equivalent work experience. Bachelor's preferred. 6+ years Human Resources-related experience with strong knowledge and background in employee relations, workers' compensation, leaves and accommodations, change management. 2+ years Human Resource Staff management experience, HRIS software applications as a user and administrator. An Effective Collaborator: Works proactively and cohesively in a dynamic, interdisciplinary team environment, and can successfully operate in complex situations. Able to gain trust from supervisors and staff and are known for supporting them to ensure they are set up for success. Strong Business Acumen: Able to make sound business decisions by combining a number of factors, such as understanding objectives of the organization's stakeholders and consequences, to arrive at the best outcome for a given situation. A Team Player: Nothing is beneath or above you. Quick to always lend a hand, or two. Able to influence without authority and naturally seek to support both small projects and large strategic goals. Emotionally Intelligent: Self-aware and perceptive. Able to nurture relationships, can work and communicate well with diverse group of staff. Optimistic, empathetic, compassionate, flexible, curious, and well-respected by staff. Understands and respects confidentiality. Able to professionally handle stressful situations. Resourceful and Adaptable: Able to work in an environment with ambiguity and rapid change. Overcomes obstacles, and able to offer creative and sustainable solutions. Rigorous about prioritizing. Grounded in Equity: Brings a strong equity analysis, starting from self-awareness to making decisions and coaching others to create just outcomes. Aware of Cultural Dynamics: Exhibits confidence around being culturally aware while helping address problematic actions and policies. Communicator: Proficiency in English. Strong verbal, written and listening skills; able to diplomatically and tactfully interact with staff and supervisors at all levels; comfortable communicating in large and small group settings. Computer Proficiency: Familiarity with HR Information Systems (HRIS) and payroll software. Experience using all Microsoft Office programs. Other: Excellent interpersonal and customer service skills. Strong attention to detail, able to think outside of the box, results-oriented, active listener, problem solver. Proven ability to meet deadlines. On Lok's Employee Benefits include (eligible for any regular position for 20 hr/wk or more): Medical, Dental, and Vision coverage Retirement Savings Plan 403(b) and Term Life/AD&D Insurance Flexible Spending Account, Commuter Checks, MLA scholarships, Employee Assistance Program (EAP) Pet Insurance and additional discounts Holidays (10 per year), vacation time, sick leave, and long-term disability insurance Your final compensation offer will be determined based on factors such as skills, experience, education, and licenses/certifications. The pay range is expressed as an hourly rate regardless of FLSA status. Exempt positions are paid salaried and are not subject to overtime. Pursuant to the San Francisco Fair Chance Ordinance, and state and federal laws (including federal PACE requirements at 42 CFR 460.64(a); 460.68(a), we will consider for employment qualified applicants with arrest and conviction records. On Lok is an equal opportunity employer committed to a diverse and inclusive workforce. All applicants will receive consideration for employment without regard to sex (including pregnancy), race, religion, color, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, disability, medical condition, genetic information, marital status, age, military or veteran status, or any other legally protected status. If you require reasonable accommodation to participate in the job application or interview process, to perform essential job functions and/or to receive other terms, privileges or benefits of employment please contact Recruitment (*********************).
    $69k-122k yearly est. Easy Apply 12d ago
  • People Operations Manager

    On Lok Senior Health Service 4.1company rating

    San Francisco, CA jobs

    On Lok Dedicated to The Care of Elders: On Lok is a not-for-profit organization founded in the early 1970s by a group of citizens concerned about the plight of elders and the lack of long term options in the community. On Lok serves as the administrative arm of a group of five affiliated non-profit organizations. Its functions include research and development, human resources, fundraising and management information systems. We understand the importance of a system that works together. Your expertise, drive and passion can help us carry out our mission to improve lives and advance healthcare. Join our team of leaders to begin a rewarding career! POSITION SUMMARY: The People Operations Manager (POM) manages the People Operations team, which includes Coordinators and Generalists. Responsible for the day-to-day HR support of the organization. Works closely with all areas of the People Department to ensure a high level of customer service and efficient operations. Responsible for planning and implementation of quarterly and annual cycles/programs (focal and merit, recognition, health screening, etc.). Ensures collaborative and interwoven partnerships to support open enrollment, wage and hour compliance, government reporting, security, safety, payroll, and other appropriate work. Develops relationships across the organization that are grounded in trust and authenticity. Ensures equitable application of policies and helps improve policies and processes to support On Lok and its employees. Creates an environment where employees receive a high level of customer service and respect, helping them feel heard, appreciated, and stay engaged. Stays informed of new legislation and changing requirements. Serves as the People Generalist of the People Department and a key point of contact for directors and senior leaders; provides coaching and mentoring to the team as well as leaders across the organization. Champions the organization's core values and strategic commitment to attract, retain, advance, and supports a broadly diverse workforce of the highest level of excellence that thrives in an inclusive, equitable, and just workplace culture. DUTIES / RESPONSIBILITIES: General Responsibilities * Effectively supports the full employee lifecycle, including onboarding, engagement, retention, development and exit processes. * Ensures adherence to policies, regulations and employment laws and makes or recommends improvements to reduce risks while maintaining a positive employee centric culture. * Streamlines processes to improve productivity. * Works independently to meeting assigned objectives while adhering to approved budgets. * Leads change efforts and various People (Employee) Relations activities. * Identifies root causes and recommends effective and holistic solutions. * Oversees the effective maintenance and updates of employee documentation, including employee data files and reports, policies and procedures, the Employee Handbook, and audit readiness activities. Staff Leadership & Management * Creates a strong customer service culture within the People Department. * Supports and trains the staff and organization in identifying trends, addressing simple to complex and sensitive matters/situations. This is inclusive of reasonable accommodation, validation and investigation of allegations, gross misconduct, policy violations, or separations, workers' compensation claims, health screening requirements and return to work accommodations, and various protocols. * Provides guidance to staff on navigating challenging interpersonal dynamics, facilitation of complaint resolution, including investigations. Partnerships with Cross-Functional Teams * Guides supervisors/leaders on effective management of employee performance, i.e., coaching, ongoing and timely feedback, career growth, progressive discipline activities and performance improvement plans. * Coaches supervisors/leaders on team dynamics to build and grow successful inclusive teams, identify and motivate high performers, and navigate difficult conversations. Provides guidance to ensure compliance with internal policies and practices as well as employment laws and regulations. * Partners with Talent Management and staff to support workforce planning, recruitment, benefits and compensation programs, engagement and education. * Supports the implementation and execution of training and employee retention strategies, including developing staff and facilitating training programs that is designed to reinforce On Lok's culture. * Works closely with the Internal Communications for organization-wide announcements. * Collaborates with Security/Safety on preventing workplace violence, development of proactive safety programs, and responses to accidents or worker's compensation reports. * Partners with Legal and Compliance on policies, employee relations, employee handbook, work ethics and appeal situations; recommends best practices. * Supports the Payroll Department to ensure compliance with wage and hour regulations, train and guide supervisors on time and attendance administration and help ensure the lowest possible legal and financial risk exposures. * Supports the Director, People Operations with committee activities; prepares reports and materials, and attends various internal Committees. Other Responsibilities * Handles escalated matters; attends and participates in employee disciplinary meetings, separations, and investigations. * Understands trends, best practices, and regulatory changes that could impact the organization. * Performs duties as assigned with tact, discretion and in accordance with confidentiality requirements. * Leads special projects as assigned. QUALIFICATIONS (knowledge, skills, abilities): * Associate's Degree in Human Resources or business-related field or equivalent work experience. Bachelor's preferred. * 6+ years Human Resources-related experience with strong knowledge and background in employee relations, workers' compensation, leaves and accommodations, change management. * 2+ years Human Resource Staff management experience, HRIS software applications as a user and administrator. * An Effective Collaborator: Works proactively and cohesively in a dynamic, interdisciplinary team environment, and can successfully operate in complex situations. Able to gain trust from supervisors and staff and are known for supporting them to ensure they are set up for success. * Strong Business Acumen: Able to make sound business decisions by combining a number of factors, such as understanding objectives of the organization's stakeholders and consequences, to arrive at the best outcome for a given situation. * A Team Player: Nothing is beneath or above you. Quick to always lend a hand, or two. Able to influence without authority and naturally seek to support both small projects and large strategic goals. * Emotionally Intelligent: Self-aware and perceptive. Able to nurture relationships, can work and communicate well with diverse group of staff. Optimistic, empathetic, compassionate, flexible, curious, and well-respected by staff. Understands and respects confidentiality. Able to professionally handle stressful situations. * Resourceful and Adaptable: Able to work in an environment with ambiguity and rapid change. Overcomes obstacles, and able to offer creative and sustainable solutions. Rigorous about prioritizing. * Grounded in Equity: Brings a strong equity analysis, starting from self-awareness to making decisions and coaching others to create just outcomes. * Aware of Cultural Dynamics: Exhibits confidence around being culturally aware while helping address problematic actions and policies. * Communicator: Proficiency in English. Strong verbal, written and listening skills; able to diplomatically and tactfully interact with staff and supervisors at all levels; comfortable communicating in large and small group settings. * Computer Proficiency: Familiarity with HR Information Systems (HRIS) and payroll software. Experience using all Microsoft Office programs. * Other: Excellent interpersonal and customer service skills. Strong attention to detail, able to think outside of the box, results-oriented, active listener, problem solver. Proven ability to meet deadlines. On Lok's Employee Benefits include (eligible for any regular position for 20 hr/wk or more): * Medical, Dental, and Vision coverage * Retirement Savings Plan 403(b) and Term Life/AD&D Insurance * Flexible Spending Account, Commuter Checks, MLA scholarships, Employee Assistance Program (EAP) * Pet Insurance and additional discounts * Holidays (10 per year), vacation time, sick leave, and long-term disability insurance Your final compensation offer will be determined based on factors such as skills, experience, education, and licenses/certifications. The pay range is expressed as an hourly rate regardless of FLSA status. Exempt positions are paid salaried and are not subject to overtime. Pursuant to the San Francisco Fair Chance Ordinance, and state and federal laws (including federal PACE requirements at 42 CFR 460.64(a); 460.68(a), we will consider for employment qualified applicants with arrest and conviction records. On Lok is an equal opportunity employer committed to a diverse and inclusive workforce. All applicants will receive consideration for employment without regard to sex (including pregnancy), race, religion, color, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, disability, medical condition, genetic information, marital status, age, military or veteran status, or any other legally protected status. If you require reasonable accommodation to participate in the job application or interview process, to perform essential job functions and/or to receive other terms, privileges or benefits of employment please contact Recruitment (*********************).
    $69k-122k yearly est. Easy Apply 13d ago
  • People Operations Manager

    On Lok 4.1company rating

    San Francisco, CA jobs

    Job Description On Lok Dedicated to The Care of Elders: On Lok is a not-for-profit organization founded in the early 1970s by a group of citizens concerned about the plight of elders and the lack of long term options in the community. On Lok serves as the administrative arm of a group of five affiliated non-profit organizations. Its functions include research and development, human resources, fundraising and management information systems. We understand the importance of a system that works together. Your expertise, drive and passion can help us carry out our mission to improve lives and advance healthcare. Join our team of leaders to begin a rewarding career! POSITION SUMMARY: The People Operations Manager (POM) manages the People Operations team, which includes Coordinators and Generalists. Responsible for the day-to-day HR support of the organization. Works closely with all areas of the People Department to ensure a high level of customer service and efficient operations. Responsible for planning and implementation of quarterly and annual cycles/programs (focal and merit, recognition, health screening, etc.). Ensures collaborative and interwoven partnerships to support open enrollment, wage and hour compliance, government reporting, security, safety, payroll, and other appropriate work. Develops relationships across the organization that are grounded in trust and authenticity. Ensures equitable application of policies and helps improve policies and processes to support On Lok and its employees. Creates an environment where employees receive a high level of customer service and respect, helping them feel heard, appreciated, and stay engaged. Stays informed of new legislation and changing requirements. Serves as the People Generalist of the People Department and a key point of contact for directors and senior leaders; provides coaching and mentoring to the team as well as leaders across the organization. Champions the organization's core values and strategic commitment to attract, retain, advance, and supports a broadly diverse workforce of the highest level of excellence that thrives in an inclusive, equitable, and just workplace culture. DUTIES / RESPONSIBILITIES: General Responsibilities Effectively supports the full employee lifecycle, including onboarding, engagement, retention, development and exit processes. Ensures adherence to policies, regulations and employment laws and makes or recommends improvements to reduce risks while maintaining a positive employee centric culture. Streamlines processes to improve productivity. Works independently to meeting assigned objectives while adhering to approved budgets. Leads change efforts and various People (Employee) Relations activities. Identifies root causes and recommends effective and holistic solutions. Oversees the effective maintenance and updates of employee documentation, including employee data files and reports, policies and procedures, the Employee Handbook, and audit readiness activities. Staff Leadership & Management Creates a strong customer service culture within the People Department. Supports and trains the staff and organization in identifying trends, addressing simple to complex and sensitive matters/situations. This is inclusive of reasonable accommodation, validation and investigation of allegations, gross misconduct, policy violations, or separations, workers' compensation claims, health screening requirements and return to work accommodations, and various protocols. Provides guidance to staff on navigating challenging interpersonal dynamics, facilitation of complaint resolution, including investigations. Partnerships with Cross-Functional Teams Guides supervisors/leaders on effective management of employee performance, i.e., coaching, ongoing and timely feedback, career growth, progressive discipline activities and performance improvement plans. Coaches supervisors/leaders on team dynamics to build and grow successful inclusive teams, identify and motivate high performers, and navigate difficult conversations. Provides guidance to ensure compliance with internal policies and practices as well as employment laws and regulations. Partners with Talent Management and staff to support workforce planning, recruitment, benefits and compensation programs, engagement and education. Supports the implementation and execution of training and employee retention strategies, including developing staff and facilitating training programs that is designed to reinforce On Lok's culture. Works closely with the Internal Communications for organization-wide announcements. Collaborates with Security/Safety on preventing workplace violence, development of proactive safety programs, and responses to accidents or worker's compensation reports. Partners with Legal and Compliance on policies, employee relations, employee handbook, work ethics and appeal situations; recommends best practices. Supports the Payroll Department to ensure compliance with wage and hour regulations, train and guide supervisors on time and attendance administration and help ensure the lowest possible legal and financial risk exposures. Supports the Director, People Operations with committee activities; prepares reports and materials, and attends various internal Committees. Other Responsibilities Handles escalated matters; attends and participates in employee disciplinary meetings, separations, and investigations. Understands trends, best practices, and regulatory changes that could impact the organization. Performs duties as assigned with tact, discretion and in accordance with confidentiality requirements. Leads special projects as assigned. QUALIFICATIONS (knowledge, skills, abilities): Associate's Degree in Human Resources or business-related field or equivalent work experience. Bachelor's preferred. 6+ years Human Resources-related experience with strong knowledge and background in employee relations, workers' compensation, leaves and accommodations, change management. 2+ years Human Resource Staff management experience, HRIS software applications as a user and administrator. An Effective Collaborator: Works proactively and cohesively in a dynamic, interdisciplinary team environment, and can successfully operate in complex situations. Able to gain trust from supervisors and staff and are known for supporting them to ensure they are set up for success. Strong Business Acumen: Able to make sound business decisions by combining a number of factors, such as understanding objectives of the organization's stakeholders and consequences, to arrive at the best outcome for a given situation. A Team Player: Nothing is beneath or above you. Quick to always lend a hand, or two. Able to influence without authority and naturally seek to support both small projects and large strategic goals. Emotionally Intelligent: Self-aware and perceptive. Able to nurture relationships, can work and communicate well with diverse group of staff. Optimistic, empathetic, compassionate, flexible, curious, and well-respected by staff. Understands and respects confidentiality. Able to professionally handle stressful situations. Resourceful and Adaptable: Able to work in an environment with ambiguity and rapid change. Overcomes obstacles, and able to offer creative and sustainable solutions. Rigorous about prioritizing. Grounded in Equity: Brings a strong equity analysis, starting from self-awareness to making decisions and coaching others to create just outcomes. Aware of Cultural Dynamics: Exhibits confidence around being culturally aware while helping address problematic actions and policies. Communicator: Proficiency in English. Strong verbal, written and listening skills; able to diplomatically and tactfully interact with staff and supervisors at all levels; comfortable communicating in large and small group settings. Computer Proficiency: Familiarity with HR Information Systems (HRIS) and payroll software. Experience using all Microsoft Office programs. Other: Excellent interpersonal and customer service skills. Strong attention to detail, able to think outside of the box, results-oriented, active listener, problem solver. Proven ability to meet deadlines. On Lok's Employee Benefits include (eligible for any regular position for 20 hr/wk or more): Medical, Dental, and Vision coverage Retirement Savings Plan 403(b) and Term Life/AD&D Insurance Flexible Spending Account, Commuter Checks, MLA scholarships, Employee Assistance Program (EAP) Pet Insurance and additional discounts Holidays (10 per year), vacation time, sick leave, and long-term disability insurance Your final compensation offer will be determined based on factors such as skills, experience, education, and licenses/certifications. The pay range is expressed as an hourly rate regardless of FLSA status. Exempt positions are paid salaried and are not subject to overtime. Pursuant to the San Francisco Fair Chance Ordinance, and state and federal laws (including federal PACE requirements at 42 CFR 460.64(a); 460.68(a), we will consider for employment qualified applicants with arrest and conviction records. On Lok is an equal opportunity employer committed to a diverse and inclusive workforce. All applicants will receive consideration for employment without regard to sex (including pregnancy), race, religion, color, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, disability, medical condition, genetic information, marital status, age, military or veteran status, or any other legally protected status. If you require reasonable accommodation to participate in the job application or interview process, to perform essential job functions and/or to receive other terms, privileges or benefits of employment please contact Recruitment (*********************). Job Posted by ApplicantPro
    $69k-122k yearly est. Easy Apply 12d ago
  • RN Unit Manager

    High Peak Associates 3.8company rating

    Ocean Grove, NJ jobs

    The Unit Manager oversees the day-to-day clinical operations of an assigned unit within a skilled nursing facility. This role ensures the delivery of high-quality care in compliance with state and federal regulations while fostering a positive and collaborative work environment. The Unit Manager acts as a leader and mentor to nursing staff, coordinates patient care, and ensures adherence to policies and procedures. Key Responsibilities: Leadership and Staff Management: Supervise and support the nursing staff, including RNs, LPNs, and CNAs, on the assigned unit. Conduct staff scheduling, training, and performance evaluations. Ensure staff compliance with facility policies, procedures, and best practices. Patient Care Coordination: Oversee the development and implementation of individualized care plans for residents. Ensure timely assessments, treatments, and medication administration. Monitor patient outcomes and make recommendations for care adjustments as needed. Regulatory Compliance: Ensure adherence to all state, federal, and facility regulations and standards, including OBRA requirements. Conduct audits and prepare for state surveys and inspections. Maintain accurate medical records and ensure proper documentation of care. Quality Assurance and Improvement: Participate in quality assurance and performance improvement initiatives. Identify areas for improvement in patient care and implement corrective actions. Address and resolve resident or family concerns promptly and professionally. Collaboration: Act as a liaison between nursing staff, physicians, residents, families, and facility administration. Attend and contribute to interdisciplinary care plan meetings. Coordinate with other departments to ensure seamless care for residents. Emergency Response: Act as the lead responder for emergencies on the unit. Provide guidance and assistance to staff during crisis situations. Qualifications: Education: Current and valid Registered Nurse (RN) license in New Jersey. Experience: Minimum of 2-3 years of experience in a skilled nursing or long-term care facility. Previous leadership or management experience strongly preferred. Skills and Competencies: Strong clinical knowledge in geriatric and long-term care nursing. Excellent leadership, communication, and interpersonal skills. Proficient in electronic medical records (EMR) systems. Ability to manage multiple priorities in a fast-paced environment. Physical Requirements: Ability to stand and walk for extended periods. Ability to lift or move up to 50 pounds. Work Environment: The Unit Manager will work in a healthcare facility with direct patient care responsibilities. This role may require flexible hours, including occasional evenings, weekends, and holidays.
    $73k-100k yearly est. 60d+ ago
  • Revenue Operations Manager

    Covered 4.0company rating

    Denver, CO jobs

    About the Organization Description Revenue Operations Manager Target Salary: $115,000 - 120,000 (commensurate with experience and skills) + Bonus Are you ready to be a part of something BIG and GROUNDBREAKING? At Covered, we are focused on building the future of insurance. Joining Covered Insurance means stepping into a FAST-PACED, INNOVATIVE environment where you can help to REDEFINE the future of insurance. Unlike traditional firms, we leverage cutting-edge APIs, pre-built UI components, and a full-service licensed stack to create smarter, more customer-centric solutions. Who Is Covered? Covered, a best-in-class B2B2C embedded insurance marketplace, intends to make insurance easy to understand and painless to purchase. We believe the independent agent is increasingly important, and technology should be built to empower the agent and deliver delightful digital experiences to the customer. By partnering with lenders, financial institutions, and fintech companies, we deliver our personalized embedded insurance marketplace to their customers. About This Role The Revenue Operations Manager primary responsibility is to support & influence the go-to-market execution across Sales, Account Management, Marketing, Product, and Engineering. This role will collaborate with senior leaders across the various B2B & B2C functions at Covered to develop and influence new processes in support of Covered's GTM strategy including departmental alignment, tech stack utilization and optimization, commission and incentive plans, sales enablement, and forecasting processes. The Revenue Operations Manager will own and report on all GTM data and processes in alignment with Covered's KPIs and OKRs. Key to this role will be a focus on identifying and optimizing revenue growth strategies through new and existing Partners or Customers while defining, supporting and/or implementing, and measuring key GTM processes across Covered's revenue functions. In addition, you will have comfort with all aspects of sales, account management, service, and marketing processes and the flexibility to shift between hands-on, project execution to higher-level strategy development. About You And Your Experience * Bachelor's degree required * 4-6 years in Revenue Operations roles with 3+ years managing enterprise level systems * Experience in supporting & optimizing revenue strategies and scaling solutions * Proficiency in data analysis and using data-driven insights to make strategic decisions * Collaborative leadership skills with the ability to build and leverage relationships across all areas of the organization * Exceptional organization & communication skills with the ability to lead conversations with a focus on decision-making and effective engagement * Experience in modeling, coaching, and influencing effective and timely problem resolution across all levels of leadership * Skilled in tackling complex challenges while focusing on prioritization and the delivery of actionable solutions You Say Benefits? We Say 'ItsCovered' We believe in taking care of our team with a competitive benefits package that includes: * Culture: work with passionate, innovative professionals who love what they do. Learn from the best, work with the best! * Medical, Dental, and Vision Insurance to keep you healthy and covered. * FSA and HSA for added financial flexibility. * Life Insurance, AD&D, STD, and LTD to protect you and your loved ones. * 401(k) Retirement Savings Plan to help you build a secure future. * Casual Time Off Policy: take the time you need to recharge. * 13 Paid Holidays per year to celebrate and relax. Position Requirements Role Accountabilities Include, But Are Not Limited To: * Own and implement scalable, highly effective technical processes and systems that support Covered's GTM strategies * Translate requirements into scalable solutions for all Revenue teams, Product, Engineering, and Operations * Collaborate with all GTM functions to identify and enhance revenue processes with a focus on automation, scalability, and optimization * Evaluate processes and systems and prioritize work that aligns with Covered's revenue goals * Oversee the architecture, implementation, and ongoing enhancements of Covered's GTM systems such as Hubspot, Dialpad, LinkedIn Sales Navigator and more ensuring data accuracy and interactivity * Oversee & provide education & support for all Revenue systems and processes * Automate timely revenue team reporting for leadership & investors with insights on KPIs across all sales channels * Develop channel partner reviews & process improvements that can be incorporated into sales, marketing, and account management best practices and system automation. * Increase sales and account management process and pipeline visibility to all internal Covered stakeholders to improve implementation handoff speed/efficiency. * Evaluate and audit existing sales enablement components, develop gap analysis, and prioritize enhancements or modifications * Support our partner lead pricing models and assist with revenue forecasting, coordinating with all revenue teams and finance. * Create the metrics/methods for our quarterly/annual account and channel segmentation process to determine the highest probability prospects to pursue. * Research the tools/resources to uncover and measure new channels and partnership opportunities. * Support the implementation of new marketing strategies based on Covered's Product roadmap, Sales prospecting efforts, and Account Management expansion efforts Essential Role Requirements Must be able to be perform responsibilities with or without reasonable accommodation * Work Environment: Denver, CO HQ; Westlake Village, CA office; or Remote * Physical Demands: * Must be able to sit for extended periods * Ability to work on the computer & use virtual communication tools * Effective listening & communication skills required * Proficient in English speaking & writing * Some travel may be required Disclaimer This job description aims to provide essential information about the scope of this position and the nature and level of work performed by individuals occupying it. It is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with this position. As with everything in life, circumstances change. The tasks, accountabilities, and experience requirements may be altered, added to, removed, amended, deleted, and modified at any time by management with or without prior notice. We are committed to maintaining a workplace free from discrimination and harassment. We expect every team member to contribute to an environment where everyone feels included and respected. We are an equal-opportunity employer and do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We make reasonable accommodations for the religious practices and any mental health or physical disability needs of applicants and employees. Employment decisions, including hiring decisions, are based on performance and experience. Close Date Post Internal Days 0 EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Req Number REV-25-00004 <
    $115k-120k yearly 57d ago
  • RN Unit Manager (Skilled Nursing)

    High Peak Associates 3.8company rating

    Hamilton, NJ jobs

    The Unit Manager oversees the day-to-day clinical operations of an assigned unit within a skilled nursing facility. This role ensures the delivery of high-quality care in compliance with state and federal regulations while fostering a positive and collaborative work environment. The Unit Manager acts as a leader and mentor to nursing staff, coordinates patient care, and ensures adherence to policies and procedures. Key Responsibilities: Leadership and Staff Management: Supervise and support the nursing staff, including RNs, LPNs, and CNAs, on the assigned unit. Conduct staff scheduling, training, and performance evaluations. Ensure staff compliance with facility policies, procedures, and best practices. Patient Care Coordination: Oversee the development and implementation of individualized care plans for residents. Ensure timely assessments, treatments, and medication administration. Monitor patient outcomes and make recommendations for care adjustments as needed. Regulatory Compliance: Ensure adherence to all state, federal, and facility regulations and standards, including OBRA requirements. Conduct audits and prepare for state surveys and inspections. Maintain accurate medical records and ensure proper documentation of care. Quality Assurance and Improvement: Participate in quality assurance and performance improvement initiatives. Identify areas for improvement in patient care and implement corrective actions. Address and resolve resident or family concerns promptly and professionally. Collaboration: Act as a liaison between nursing staff, physicians, residents, families, and facility administration. Attend and contribute to interdisciplinary care plan meetings. Coordinate with other departments to ensure seamless care for residents. Emergency Response: Act as the lead responder for emergencies on the unit. Provide guidance and assistance to staff during crisis situations. Qualifications: Education: Current and valid Registered Nurse (RN) license in New Jersey. Experience: Minimum of 2-3 years of experience in a skilled nursing or long-term care facility. Previous leadership or management experience strongly preferred. Skills and Competencies: Strong clinical knowledge in geriatric and long-term care nursing. Excellent leadership, communication, and interpersonal skills. Proficient in electronic medical records (EMR) systems. Ability to manage multiple priorities in a fast-paced environment. Physical Requirements: Ability to stand and walk for extended periods. Ability to lift or move up to 50 pounds. Work Environment: The Unit Manager will work in a healthcare facility with direct patient care responsibilities. This role may require flexible hours, including occasional evenings, weekends, and holidays.
    $73k-99k yearly est. 60d+ ago
  • Manager, ML Ops

    ICW Group 4.8company rating

    San Diego, CA jobs

    Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our journey as we strive to transform the insurance carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible. Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for ten consecutive years as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our internal and external communities better everyday! Learn more about why you want to be here! PURPOSE OF THE JOB The Manager of Machine Learning Operations (ML Ops) is responsible for the day-to-day leadership of the ML Ops and Enablement Platforms team, implementing technological initiatives with business goals to deliver scalable, efficient solutions across the enterprise. This role is responsible for contributing towards the design, implementation, and execution of the ML Ops cloud capabilities. This role oversees the development, integration, and continuous improvement of key platforms, with a strong emphasis on SaaS solutions. In addition to cloud-based ML Ops infrastructure design and execution, the manager will be accountable for the performance and evolution of critical enablement tools such as OpenText ECM, UC4 workload automation, and InRule, driving innovation in automation and content management workflows to support enterprise-wide growth and agility. ESSENTIAL DUTIES AND RESPONSIBILITIES Develops and manages enablement platform portfolios for each department. Leads and mentors a team of ML Ops engineers in designing, building, and maintaining scalable infrastructure and tooling to support the full machine learning lifecycle. Establishes best practices and standards for model deployment, versioning, monitoring, CI/CD pipelines, and related automation. Collaborates with data scientists, ML engineers and enterprise platform teams to streamline workflows and ensure integration of ML solutions into production. Leads and expands the ML Ops Platform team, with an emphasis on delivery, team building, and technical leadership. Manages the daily operations of enterprise enablement platforms, ensuring consistent performance, timely issue resolution, and alignment with business needs. Oversees the configuration, maintenance, and enhancement of platforms such as OpenText ECM, UC4 workload automation, and InRule to support automation and workflow efficiency. Coordinates platform updates, patching schedules, and system integrations to minimize downtime and ensure seamless functionality across teams. Implements and monitors operational procedures and standards for platform usage, focusing on reliability, usability, and compliance. Supports cross-functional teams by enabling platform capabilities that streamline business processes and reduce manual effort. Handles vendor coordination, licensing, and support escalations for third-party tools like JIRA and InRule to ensure service continuity and value. Tracks and reports on platform performance metrics, identifying areas for improvement and implementing corrective actions as needed. Maintains documentation for platform configurations, operational procedures, and user guides to support knowledge sharing and onboarding. Leads a team of platform specialists, providing hands-on guidance, task prioritization, and performance feedback to ensure operational excellence. Facilitates onboarding and training for new team members, ensuring they are equipped to manage and support enablement platforms effectively. Provides support and integration of legacy systems, ensuring continued functionality while facilitating modernization efforts. Develops and leads a team of ML Ops and Enablement Platform professionals. Provides tactical direction to the MP Ops and Enablement Platforms team, communicating organizational mission and values, building strategic roadmaps and setting standards for performance excellence. Establishes a collaborative team culture, ensuring high engagement, recognition, and retention of team members. Ensures leadership practices promote development and high performance. Manages hiring, onboarding, and training for incoming staff, setting expectations and developing career paths to build a resilient and skilled team. SUPERVISORY RESPONISBILITIES Directly supervises team members and carries out supervisory responsibilities in accordance with company policies and applicable laws. These responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; conducting performance and salary reviews; rewarding and disciplining employees; addressing complaints and resolving problems; coaching, mentoring, and developing team members to further their skills and knowledge; creating and monitoring development plans; setting performance expectations/goals; forecasting staffing needs and planning for peak times and absences; enforcing department policies and procedures. EDUCATION AND EXPERIENCE Bachelor's degree in Computer Science, Information Systems, or a related field required. Minimum of 10 years of relevant experience in IT or enablement platforms, including 5 years in management roles. Minimum of 5 years ML Ops experience in a technical leadership capacity, with demonstrated experience designing and building cloud ML Ops systems. Experience in systems design, from business requirements analysis through day-to-day platform management, is required. CERTIFICATES, LICENSES, REGISTRATIONS Certifications such as Certified DataOps Professional, TOGAF 9 Certified - Enterprise Architecture, or ITIL 4 Leader: Digital & IT Strategy desirable and considered a plus. KNOWLEDGE AND SKILLS Expertise in optimizing automation workflows and operational processes, ensuring efficiency and scalability. Skilled in tactical and operational planning, budgeting, project management, and policy development to support organizational initiatives. Proficiency in Microsoft Office Suite and strong communication skills to enable effective collaboration across all levels. Possess excellent problem-solving and time management abilities, driving innovation and continuous improvement in automation and operational strategies. Proficient in maintaining, troubleshooting, and evolving older technologies to align with current operational needs, minimizing disruptions and optimizing system performance. 5+ years of demonstrated experience building and executing Agile Scrum for IT Cloud teams and initiatives, with a focus on process refinement and advocacy of Agile methodologies in an IT environment that is in the Agile adoption phase PHYSICAL DEMANDS The employee may need to sit in front of a computer for a period of time. While performing the duties of this job, the employee may occasionally need to reach, stoop, kneel, crouch, or crawl. The employee may need to lift and/or move up to 25 pounds. WORK ENVIRONMENT This position operates in an office environment and requires the frequent use of a computer, telephone, copier, and other standard office equipment. The noise level in the office is usually moderate. We are currently not offering employment sponsorship for this opportunity. #LI-TM1 #LI-HYBRID The current range for this position is $139,874.00 - $250,377.40 This range is exclusive of fringe benefits and potential bonuses. If hired at ICW Group, your final base salary compensation will be determined by factors unique to each candidate, including experience, education and the location of the role and considers employees performing substantially similar work. WHY JOIN ICW GROUP? • Challenging work and the ability to make a difference • You will have a voice and feel a sense of belonging • We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match • Bonus potential for all positions • Paid Time Off with an accrual rate of 5.23 hours per pay period (equal to 17 days per year) • 11 paid holidays throughout the calendar year • Want to continue learning? We'll support you 100% ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law. ___________________ Job Category IT
    $79k-121k yearly est. Auto-Apply 60d+ ago
  • RN Unit Manager

    Condor 4.4company rating

    Anderson, SC jobs

    Unit Manager (RN) Condor is looking for a caring, compassionate and hardworking RN / Registered Nurse to join our skilled nursing facility as a Unit Manager. Our facility provides training and education to ensure that you have the knowledge to provide high quality care to our residents. We provide competitive salaries and benefits. At Condor, we set focus on developing long lasting relationships with the families and residents that we serve. We are currently hiring 2 people for this role! Responsibilities: Under the supervision of the DON, the Unit Manager assumes responsibility and accountability for a group of residents. Nursing care is provided through assessment, planning, implementation, and evaluation of the plan of care. The unit manager adheres to the standards of care for the area, manages the environment to maintain resident safety, and supervises the care provided by nurses, and nursing assistants and helpers. Follow all policies and procedures. Performs duties as defined by the State Nurse Practice Act. Conduct and coordinate the development and completion of the resident assessment in accordance with the requirements of the state and the policies and goals of this facility. Relates effectively with interdepartmental and intradepartmental personnel, medical staff, residents, resident's families, and outside agencies, including Medicare, Medicaid, and third party payers. The person holding this position is delegated the responsibility for carrying out the assigned duties and responsibilities in accordance with current existing federal and state regulations and established company policies and procedures. Requirements/Qualifications: Licensed in your specialty (Registered Nurse) in the State. Experience in long-term care, skilled, and/or sub-acute care setting preferred, but not required. Excellent customer service skills; dedication and commitment to providing excellent healthcare services to our residents and patients. Benefits/Perks: Medical, Dental and Vision Benefits Life Insurance 401K Tuition Reimbursement Daily Pay Monthly raffles Employee Recognition program Access Perks Referral Bonuses Location: Condor Health Anderson 611 E Hampton St., Anderson, SC 29624 JOB CODE: 67398
    $57k-71k yearly est. 60d+ ago
  • RN Unit Manager

    Condor 4.4company rating

    Anderson, SC jobs

    Job DescriptionUnit Manager (RN) Condor is looking for a caring, compassionate and hardworking RN / Registered Nurse to join our skilled nursing facility as a Unit Manager. Our facility provides training and education to ensure that you have the knowledge to provide high quality care to our residents. We provide competitive salaries and benefits. At Condor, we set focus on developing long lasting relationships with the families and residents that we serve. We are currently hiring 2 people for this role! Responsibilities: Under the supervision of the DON, the Unit Manager assumes responsibility and accountability for a group of residents. Nursing care is provided through assessment, planning, implementation, and evaluation of the plan of care. The unit manager adheres to the standards of care for the area, manages the environment to maintain resident safety, and supervises the care provided by nurses, and nursing assistants and helpers. Follow all policies and procedures. Performs duties as defined by the State Nurse Practice Act. Conduct and coordinate the development and completion of the resident assessment in accordance with the requirements of the state and the policies and goals of this facility. Relates effectively with interdepartmental and intradepartmental personnel, medical staff, residents, resident's families, and outside agencies, including Medicare, Medicaid, and third party payers. The person holding this position is delegated the responsibility for carrying out the assigned duties and responsibilities in accordance with current existing federal and state regulations and established company policies and procedures. Requirements/Qualifications: Licensed in your specialty (Registered Nurse) in the State. Experience in long-term care, skilled, and/or sub-acute care setting preferred, but not required. Excellent customer service skills; dedication and commitment to providing excellent healthcare services to our residents and patients. Benefits/Perks: Medical, Dental and Vision Benefits Life Insurance 401K Tuition Reimbursement Daily Pay Monthly raffles Employee Recognition program Access Perks Referral Bonuses Location: Condor Health Anderson 611 E Hampton St., Anderson, SC 29624
    $57k-71k yearly est. 9d ago

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